Tower Bridge Dental Surgery

Tower Bridge Dental Surgery
25 Tower Bridge Rd
SE1 4TL, London
+442074077427

Opening hours

  • sunday: (closed)
  • monday: 8h-17:30
  • tuesday: 8h-19h
  • wednesday: 8h-17:30
  • thursday: 8h-19h
  • friday: 8h-17:30
  • saturday: 9h-13h

UNDER NEW MANAGEMENT SINCE 4th JULY 2024

Welcome to our dental practice, we are located at the bottom end of Tower Bridge Road. Our dedicated team consists of four skilled dentists, caring dental nurses, and a friendly receptionist, all committed to providing exceptional dental care in a warm and inviting environment.
We understand that many people view the dentist as their least favorite place, which is why our goal is to make your visit feel like catching up with a friend. We prioritize your comfort and ensure you feel in control of your dental treatment. There’s no rush and no pressure—just personalized support to help you make the best decisions for your dental health.

Our comment from Best Dentists about Tower Bridge Dental Surgery:

Tower Bridge Dental Surgery has established a strong reputation for its exceptional patient care and professional dental services. Many patients have shared their positive experiences, highlighting the dedicated and compassionate nature of the staff. Here are some key aspects of the practice that have garnered high praise:

  • Expertise of Dentists: Dr. Irene, Dr. Mani, and the other dentists are noted for their exceptional skills and gentle approach, making even the most anxious patients feel comfortable during their visits.
  • Welcoming Environment: The entire team at Tower Bridge Dental Surgery ensures that patients feel at ease from the moment they walk in. Their friendly demeanor and attentiveness contribute to a pleasant dental experience.
  • Comprehensive Care: Patients appreciate the detailed explanations provided during treatments and the various options offered for dental care, which reflect the clinic's commitment to patient-centered service.
  • Accommodating Scheduling: The practice is often praised for its ability to fit patients in for appointments, even on short notice, demonstrating their willingness to prioritize patient needs.
  • Positive Pediatric Care: Many families have shared their gratitude for the gentle care given to children, transforming what used to be a fearful experience into something kids look forward to.

Overall, Tower Bridge Dental Surgery exemplifies a practice where patients feel valued and cared for, making it a highly recommended choice for anyone seeking top-quality dental care.

Tower Bridge Dental Surgery: Reviews

3.4/5 (191 Reviews)
Samuel Savage 1 week ago

Fantastic experience: I was up all night with sick kids and turned up 15minutes late to the first appointment of the day. Somehow they still managed to fit me in & did an excellent job. I’m hugely grateful

Helena Markova 2 weeks ago

Fantastic experience: Amazing service. Starting from the receptionist, kind, polite and super understanding, always trying her best to accommodate me even in their busiest schedule, so helpful. And even though I am petrified of dentists, MANI is the best! Dentist with capital D. His expertise and amazing experience is so reassuring for someone who is afraid, like me . He is not scared of any complications and always gets the work done, fast, professionally and almost painless He goes out and beyond, always trying to find the best and quickest routes to get the things done. And the dental assistant that works with him is so lovely and compassionate too. The whole team always look after me the best they can and I am so grateful for such an amazing service they providing. Thank you guys for all your help and support. Glad to be your patient ❣️

Tina D 3 weeks ago

Fantastic experience: I’ve been a patient here for many years, and today was hands down the best visit I’ve ever had. Irene is amazing—she’s also fantastic when I bring my kids. I never thought I’d say I enjoyed a dental visit, but I truly did today. I’m actually looking forward to my next visit. She gives great advice, is incredibly patient, and is very mindful of budget, always offering alternative options. Highly recommend! Thank you

asya ivanova 1 month ago

Fantastic experience: staff is excellent wanna say I said thank you too my doctor HAYDN And nurse lovena

Harry 1 month ago

Fantastic experience: Friendly team, lovely dentist and smooth dental treatment!

Mana Fotros 1 month ago

Fantastic experience: I honestly don’t know how to thank you. I had visited three other places before, and none of them were able to fix my tooth even temporarily. I’m truly happy and grateful that you provided the best possible treatment for me. Thank you so much for your professionalism and care.

Anna Minshall 1 month ago

Negative experience: Very poor interaction with call centre

ems shaw 4 months ago

Fantastic experience: Excellent experience with Dr Masood and the team! Since Dr Masood has taken over, our experience at Tower Bridge Dentist has been wonderful. He is kind, patient and incredibly reassuring — especially with our children, who used to feel anxious about dental visits. Now they actually look forward to going to the dentist! The whole team is professional and welcoming, and the care we’ve received has been outstanding. Thank you, Dr Masood, for making such a positive difference to our family’s dental experience.

Jj 4 months ago

Fantastic experience: Irene is the best ... so welcoming and really puts a patient at ease ...and she genuinely cares. Had great service today and she looked after my teeth amazing.i can not stop smiling...

Andrew Cameron 5 months ago

Fantastic experience: My dentist Annamaria is amazing, she looks after my teeth regularly and keeps them in good condition. She is so professional and helpful. I feel very blessed to have her as my dentist. I highly recommend you ask for Annamaria. A definite 10/10. Thank you Annamaria

Minh Anh Vo 6 months ago

Fantastic experience: Great service! Staffs here are super professional and friendly. They have me great advice and prescriptions that other private clinics didn’t. I really appreciate their help! Thank you.

Sharon Quansah 8 months ago

Fantastic experience: I had my teeth whitened with Enlighten by Irene and Lorena at Tower Bridge Dental Surgery. I am very happy with the results. I have a much brighter smile.

Ahmed .Jama 8 months ago

Fantastic experience: One of the best treatments I came across.

Kim Jury 8 months ago

Fantastic experience: Absolutely fantastic, l was very nervous, but the whole team made me feel very much at ease, the best dentist l have ever been too, they are all brilliant

Kye Simpson 10 months ago

Negative experience: Since I my first appointment with this dentist my pain has got increasingly worse, I have been hospitalized 3 Times with pain which only my dentist can treat as it’s dental pain, everyday I have to take oral morphine, naproxen, paracetomol evey 4 hours for the last 6 weeks (morphine, because every other pain killer does not work anymore) due to the m the delay of treatment and also botched treatments, I have had ulcers im my stomach due to the amount of ibruprofen I have been taking everyday for a year nearly, i come to this service July last year 2024, its April 2025 and im still in agony, I have have had so many appointments due to pain this dentist told me I can not keep booking appointments because I am a NHS patient (knowing how much pain I have been in) basically telling me to pay if I want my pain gone!! Thedental practice has traumatized my life and given me so much physical and mental pain PLEASE LISTEN TO 1 STAR COMMENTS BECAUSE THE 5 STAR COMMENTS ARE FROM PEOPLE WHO PAY PRIVATELY *AVOID AT ALL COSTS* HOSPITAL LETTER ATTACHED

Simone Beardsworth 10 months ago

Fantastic experience: Could not be happier with my experience at Tower Bridge Dental. They have recently come under new management and all staff are exceptional especially my dentist Irene. She explained my treatment plan extensively and always made me feel at ease. Thank you for your wonderful care and expertise!

karen fraser 10 months ago

Negative experience: I have been going to this practice for about 4 years and I have recently changed to another dentist who in comparison are excellent THE reason for me leaving Tower Bridge dentists is the receptionist practice manager is really rude and the most obnoxious woman I have ever encountered I wish I had changed dentists sooner The nurse assistants are really nice Dental work is bad THE female dentists are very good I don't recommend this practice

Clare Samson 11 months ago

Fantastic experience: From the first point of contact, I have experienced excellent care. The receptionist was very caring and conscientious, and the same applies to the dentist and dental nurse I saw who also made me feel safe during a procedure and like my concerns were heard. Updated for 2025: I still feel like my care here is top notch. It is very patient-centred and competent. The staff are all still lovely, too. I feel safe in Dr. Nuta's care, and I often get nervous about somehow not breathing correctly during cleanings but the Dental Nurses have all been super and 'on-it' with the suction so I feel more secure in the chair!

Hiwot21 11 months ago

Fantastic experience: I want today to this dental they are very nice and helpful. DRHaydn was very helpful. He make me think very positive about myself even the other leady was good too i think her name is lorena.

Godswill Wiche 11 months ago

Fantastic experience: I had a fantastic experience at Tower bridge dental surgery and the entire team were professional, friendly, and made me feel completely at ease throughout my visit. The care and attention to detail were exceptional, and I truly appreciate how everything was explained clearly. Thank you for making my dental experience comfortable and stress-free. I highly recommend this practice to anyone looking for excellent dental care.

Mr Alex 11 months ago

Fantastic experience: This place has really turned around under new ownership. The front desk staff are lovely, Irene is a brilliant dentist who is great at putting her patients at ease. I really recommend it for anyone who lives in the area!

Michelle Culling 11 months ago

Fantastic experience: Dr. Irene is a star - very patient, precise, and accommodating when fixing my teeth. She was very focused on making me happy withy new smile!

Clara O'Richards (CLARICH) 1 year ago

Fantastic experience: Dr MANI was exceptional professional with an empathy towards my dental needs. There was no sugar coated as most dentist l have seen over the years, straight to the point honesty. l really appreciate his honesty with a good sense of humour in his patient/ dentist delivery. l told him he made my day hence l booked myself in for my deep cleaning too. This new dental surgery staff under new management is the one to check out, take my word and you will be pleasantly amazed with the awesome customer satisfaction, l did! Thank you.

Chris 1 year ago

Fantastic experience: A recent change of management has changed everything and now customer Service is REALLY GOOD! I felt looked after, everyone was very polite and the treatment was excellent. Irene was fab. Highly recommend this dentist.

Esther Mante 1 year ago

Fantastic experience: Amazing experience. They address the problem in depth. A service was really positive. Best dentist so far. Polite, kind and professional.

Emilie Sedik 1 year ago

Fantastic experience: Great service and amazing people. Very professional and always there to help. Highly recommend this practice for general dental care as well as orthodontics.

Chris topher 1 year ago

Fantastic experience: Great team and great service!

Melina Jacovou 1 year ago

Fantastic experience: Irene - the best ever!!! She is beyond amazing and super knowledgeable!!! Book her .. x

Chris Field 1 year ago

Fantastic experience: Irene Nuta at Tower Bridge Dental practice was fantastic, offered me a great solution to my bottom teeth and transforming my smile. So impressed with her advice, care and attention to detail. Would totally recommend…

Jack Dolan 1 year ago

Fantastic experience: I’ve been going to Tower Bridge Dental for many years and have always had fantastic treatment from Irene Nuta. I had some cosmetic treatment today from Irene supported by Lorene and couldn’t be happier with a more consistent colour across teeth. Wonderful staff. Hugely recommend! Thank you.

Wil Leung 1 year ago

Fantastic experience: Good experience.

Tomislav Tomašić 1 year ago

Fantastic experience: Kind and considerate staff. Thoughtful service.

Jonez Ranger 1 year ago

Fantastic experience: I cannot say enough wonderful things about Dr. Irene and her assistant Lorena. From the moment you step into their cozy, intimate practice, you are greeted with warmth and professionalism that sets the tone for an exceptional experience. Irene’s energy is contagious – she is not only a brilliant dentist with incredible expertise but also has a way of making every patient feel completely at ease. Her genuine care and attention to detail make every visit a pleasure, no matter how daunting the procedure might seem. What truly sets Irene apart is her ability to combine professionalism with a personal touch. She takes the time to explain each step of the process, ensuring you’re comfortable and informed throughout. It’s clear she genuinely cares about your well-being, and her skill is unmatched. Whether it’s a routine check-up or a more complex treatment, Irene consistently delivers with precision and kindness. Lorena, her assistant, is equally fantastic. Together, they create an environment that feels less like a dental appointment and more like a visit with friends who just happen to be highly skilled in their craft. The entire team is fun, personable, and they really look after you, making the experience as pleasant as possible, especially with the new management. I highly recommend this practice to anyone in search of top-tier dental care. I can confidently say I would never go anywhere else!

Lewis Glover 1 year ago

Fantastic experience: Dr Irene is an amazing dentist who really cares about patients. She explains everything in a helpful and friendly manner.

Ken Koh 1 year ago

Fantastic experience: Thanks to Dr. Mani and Moshad, my mother's dental health has significantly improved, and she now has a beautiful smile that she proudly shows off.

Tower Bridge Dental Surgery

Thank you Ken , we are glad we could help :)

Alfie Southion 1 year ago

Fantastic experience: Amazing and kept me so calm. Doctor irene. Aura nurse. I can not recommend Irene enough. Will nebwr lwt anyone do my teeth apart from her. The best

Tower Bridge Dental Surgery

Thank you Alfie , thank you for taking your time to leave a review
Mani

Javier fernandez 1 year ago

Fantastic experience: I went for and urgency and the experience in general was perfect, very professional and their service is remarkable!!

Charles de Dreuille 1 year ago

Fantastic experience: The team was amazing, responded very quickly and the treatment was done with great care. I highly recommend.

hala alnasif 1 year ago

Fantastic experience: Dr. Mani is very patient and doing his job perfectly. Highly recommended

Khawlah Hamouch 1 year ago

Fantastic experience: Dr Mahyar i had i good welcome to the practice i like how the doctor deal with my child as well i really really recommend also i appreciate the dr's feedbacks

Robert Delahoy 1 year ago

Fantastic experience: Very well and very happy with Dr Mahyar

Martina 1 year ago

Fantastic experience: Really great service!! I hate going to the dentist. Was pain free and friendly. Best dentist experience. Thank you!!!

Jack Cave 1 year ago

Fantastic experience: Very nice staff and friendly dentist, was made to feel completely at ease throughout the whole process

Little Cub 1 year ago

Fantastic experience: Great dentist. All staff friendly, helpful and reassuring. Highly recommended!

Ro Beans 1 year ago

Positive experience: Lovely staff

Taiwo Salau (Rukky's Kitchen) 1 year ago

Fantastic experience: Excellent service

Becky Raynsford 1 year ago

Fantastic experience: lovely receptionist & dentist, definitely 5 stars!

Tower Bridge Dental Surgery

Thank you Becky :)

Florence Salisbury 1 year ago

Fantastic experience: The practice found me an appointment really quickly, and Mahyar was super helpful with recommending treatments.

Lisa Nguyen 1 year ago

Fantastic experience: I had Irene as my dentist. She was very professional and made sure I was extremely comfortable throughout my procedure.

Selene Miller 1 year ago

Fantastic experience: Mahyar - Really friendly and efficient dentist! I highly recommend him and the surgery if you live locally.

Nelly Lee 1 year ago

Fantastic experience: This was my first visit at the dentist and i am absolutely satisfied. I recommend this dentist practice

E H 1 year ago

Fantastic experience: Had chipped a tooth, which was causing some discomfort , called my regular dentist who could not see until next week. Called multiple other practices with no luck. As soon as I called this practice and explained my situation the receptionist, managed to squeeze me in on the same day. Was seen on time and issue sorted within 10min, now my tooth is fixed and no pain. Thank you to Mani my dentist and the receptionist (sorry I didnt catch her name ). Im now moving my whole family over to this dentist.

rubia bertanha 1 year ago

Fantastic experience: Very good

Tower Bridge Dental Surgery

Thank you Rubia :)

Camille Vincent 1 year ago

Fantastic experience: Today went to see the dentist for my tooth because my gum that been hurting for sometime now, the staff was very nice and friendly even though the dentist didn’t do anything to my gum, he had advised me on what he’s going for me on my next visit.

Tower Bridge Dental Surgery

Thank you camille , I’m sure we will be able to sort the gum out for you , thank you for taking your time to leave a review
Mani

Zeeison 1 year ago

Fantastic experience: Met Mani, very nice dentist and service

Tower Bridge Dental Surgery

Thank you Zeeison for your kind words and thank you for taking your time to leave a review
Mani

Dimma Anach 1 year ago

Fantastic experience: Mani the dentist and Alicia the assistant were so nice and helpful. The service was 5 star.

Tower Bridge Dental Surgery

Thank you for your kind words and taking your time to leave a review
Mani

Caden Li 1 year ago

Fantastic experience: Thank you Mani for his advice and care!

Tower Bridge Dental Surgery

glad we could be of help , and taking your time to leave a review
Mani

Raghad Chaar 1 year ago

Fantastic experience: First time here and I was treated with such respect and given sufficient time. Super dentist and team! Will tell my brother who is looking for a dentist to come here. Thank you!

Tower Bridge Dental Surgery

Glad to hear we could be of help , thank you for the recommendation and taking your time to leave a review :)
Mani

Nana Kesewa 1 year ago

Fantastic experience: My dentist Irene was amazing. And her assistant. She make you feel very comfortable. She is really good.

Tower Bridge Dental Surgery

Thank you Nana for taking your time to leave a review :) Mani

florence oworotimi 1 year ago

Fantastic experience: Mahyar and Alecia Excellent job

Tower Bridge Dental Surgery

Thank you Florence for your kind words , and taking the time to leave a review :)

gospel songs Francis 1 year ago

Fantastic experience: Mayhar is a good dentist so professional and Alecia is a very polite and helpful nurse.

Thomas Lupton 1 year ago

Fantastic experience: Mahyai was great

Hannah Olaojo 1 year ago

Fantastic experience: Mani and Alecia were really nice and supportive

Chris Ridgeway 1 year ago

Positive experience: Under new management. Some ‘teething’ issues while they change systems but very attentive service.

Tower Bridge Dental Surgery

Thank you Chris for taking the time to leave a review , we welcome any suggestions to improve the service , if you are happy for us to contact you to discuss this further please send us an email on [email protected]
Many thanks
Mani

Amy Atkin 1 year ago

Fantastic experience: Fantastic dentist would highly recommend. All lovely. Seen very fast and always make you feel at ease. Thanks

Tower Bridge Dental Surgery

Thank you Amy for taking the time to leave a review :)

Tom West 1 year ago

Fantastic experience: I recently visited Hayden for a dental check-up, and I couldn't be more pleased with the experience. From the moment I walked in, Hayden and the team made me feel welcome and comfortable. Hayden is not only highly professional but also genuinely caring. They took the time to explain every step of the procedure, ensuring I was at ease. I highly recommend Hayden for anyone looking for a skilled and compassionate dentist!

uf uf 1 year ago

Fantastic experience: Mahyar and Aura did an excellent job for me today and the receptionist Alecia is very polite and makes me feel comfortable.

Josette Felix 1 year ago

Fantastic experience: 5 star care given, I was with another dentist which I wasn't satisfied with,I registered with this dental surgery, the receptionist was very polite and patient, Dr mani..ohh great dentist he explained everything in detailed,I am satisfied, I highly recommend Tower Bridge Dental Surgery.

Tower Bridge Dental Surgery

Thank you josette happy to hear it went well for you :)

Kwaku Owusu-mpiani 1 year ago

Fantastic experience: Mani my new dentist, did check up and gave me sound advice on what I needed, will definitely be coming back

Tower Bridge Dental Surgery

Thank you kwaku :)

Connor 1 year ago

Fantastic experience: Mani was the best! Got me a referral very happy and positive experience

Tower Bridge Dental Surgery

Thank you Connor :)

Himespetchi 1 year ago

Fantastic experience: The dentists and nurses here are absolutely wonderful but Dr. Irene is most definitely the best dentist ever without a doubt. Under old management, I felt extremely uncomfortable due to the receptionist there for the last decade, which lead to me avoiding going to the dentist unless I was experiencing severe pain. This meant that a lot of my dental and oral problems worsened severely and with my financial situation it is hard to afford treatment, but today I felt absolutely comfortable for the first time in 10 years and everyone is lovely. I highly recommend this practice to anyone, and also they’re taking new patients under NHS right now too! :)

Tower Bridge Dental Surgery

Thank you himespetchi :)

Kubilay5 Han6 1 year ago

Fantastic experience: Mani, our friendly neighbourhood dentist has a great 'bedside manner' and made me feel very comfortable. An excellent service.

Tower Bridge Dental Surgery

Thank you for your kind words , it means a lot for us :)

Zoe Ubom 1 year ago

Fantastic experience: I’ve had a great experience at this dentist. Mani was very kind, always making sure I was ok and explaining things. I couldn't recommend them more really.

Tower Bridge Dental Surgery

Thank you Zoe for taking the time to leave a review , glad to hear the appointment went well :)

Golden Bets 1 year ago

Positive experience: Been with the surgery since 1994. Had excellent care over the years. There is also good back up ssrvice, appointment reminders and dental care advise.

Tower Bridge Dental Surgery

Thank you , we hope to keep up the good standards :)

Karen Ellery 1 year ago

Fantastic experience: Really impressed would highly recommend this dentist

Tower Bridge Dental Surgery

Thank you :)

Magdalena Wawrzonek 1 year ago

Fantastic experience: Highly recommend! 5 stars for care I was given ! Doctor Mani explained to me the whole procedure, told me about the next steps after and what my options are. Just moved to his area not long ago, so very happy I found this amazing Doctor. Receptionist as well was very nice and I could see she was trying to help me to book me in with my pain, so full of empathy as well. Highly recommend this surgery, thank you for looking after me. I’m very grateful and highly recommend this practice to everyone. Thank you

Tower Bridge Dental Surgery

Thank you Magdalena , glad to hear that we could provide you with a good service :)

Arijana Antunovic 1 year ago

Fantastic experience: Dr. Irene is the best dentist I’ve ever had. After 3 appointments I can say she is very attentive and makes sure you feel comfortable throughout the procedure, whatever it may be. After coming to this surgery I would not go anywhere else. Highly recommend.

Tower Bridge Dental Surgery

Thank you Arijana glad to hear you are happy with the service , all our dentist undergo continuous training (which is not compulsory) in order to be able to provide everyone with the best possible care , thank you again for taking your time to leave a review :)

The Bizzle 1 year ago

Fantastic experience: Brilliant service from my favourite Canadian. Had another abcess popped in at lunch and all sorted.

Tower Bridge Dental Surgery

Thank you , glad our dentist Irene got everything sorted for you , hope to see you soon again :)

Jikany Gatthot 1 year ago

Negative experience: The receptionist is very rude, specially the old lady. The way she talk to people is inhumane

Tower Bridge Dental Surgery

Dear jikany Gatthot, thank you for taking the time to leave a review , we are sorry to hear that we could not meet your expectations this time around. We pride ourselves to be able to provide the highest possible care and customer service. I would be grateful if you could email me directly on my email, [email protected], I will then be able to look into your concerns more into detail and identify any Learning points , thank you again for taking your time to leave a review
Mani (practice owner)

Lisa Wells 1 year ago

Fantastic experience: I cannot express just how brilliant Tower Bridge Road Dental is .I have lots of health problems and I would not go anywhere else.The extra care and attention I get is so reassuring and I completely trust my Dentist Irena Nuta, she's so professional I literally feel like I'm having a private service she is so thorough she even picked up my Lymph nodes were swollen which turned out to be invaluable. Her knowledge and expertise is so comforting and reassuring. The Reception staff are really on the ball too .I even had another Dentist at the practice see me during his lunch break as I had a problem. I rarely leave a review but am so happy with my Dentist and I know how hard they are to find .

Tower Bridge Dental Surgery

Thank you Lisa for your kind words :)

Valerie Amanda 1 year ago

Negative experience: I had two cavities filled here. I was charged hundreds for this. I had issues with the work done and tried to get in touch. I couldn’t get ahold of them so I then had to go to another dentist to fix the work that had been done. Waste of time & money, and a lot of pain could have been avoided

Tower Bridge Dental Surgery

Dear Valerie Amanda, thank you for taking the time to leave a review , we are sorry to hear that we could not meet your expectations this time around. We pride ourselves to be able to provide the highest possible care and customer service. I would be grateful if you could email me directly on my email, [email protected], I will then be able to look into your concerns more into detail and identify any Learning points , thank you again for taking your time to leave a review Mani (practice owner)

Rebecca Harvey 1 year ago

Fantastic experience: I’ve had a brilliant experience at this dentist. Really gentle, always checking in & explaining things. I’ve been while pregnant & they were really supportive & then since I’ve been in and all the staff helped looking after my baby while I had my work done. I couldnt recommend them more really.

Tower Bridge Dental Surgery

Thank you for taking your time to leave a review :) we are glad to see that we met our expectations :)

Jonatan Pinheiro 2 years ago

Fantastic experience: Dr. Irene is a star. What a wonderful doctor with magic hands. She ensure you’re ok at all times and it’s my very first time with a dentists that I can relax while she does the procedures. And also Aura is amazing. Her and Irene together make a perfect dual at the clinic. Thank you so so much for putting a smile back on my face replacing my missing tooth.

Sarah Monteiro 2 years ago

Negative experience: I was in for an appointment today which I was asked to pay a deposit for in advance in order to book the 10am slot with the doctor (deposit being half the price of the service) and I did. When I arrived at 9:45am I was told that the doctor is still with a patient and would take a while and I was happy to wait a couple of minutes, since I was early anyway. I ended up waiting for a whole hour and got seen by the doctor at 11am!!! What I don’t understand is why I was asked to pay a deposit to reserve the time if I was told to wait an hour! I had to go to the office at 11am which I was delayed for (and got a telling off). I asked to be compensated for the wait time and the receptionist was extremely rude saying ‘we don’t do compensations here and can’t ask customers to get out of the chair when their being looked at’. So then compensate me for your lack of judgement of the time duration for the previous appointment!! Why should I have to bear the inconvenience of your fault?! This is absolutely unfair. P.s the doctor was really nice and empathetic but the receptionist was the one who was being irrational.

Tower Bridge Dental Surgery

Dear Sarah, thank you for taking the time to leave a review , we are sorry to hear that we could not meet your expectations this time around. We are under new management since 4th July 2024, and we pride ourselves to be able to provide the highest possible care and customer service. I would be grateful if you could email me directly on my email, [email protected], I will then be able to look into your concerns more into detail and identify any Learning points , thank you again for taking your time to leave a review Mani (practice owner)

Chido Zhiwaki 2 years ago

Negative experience: IF YOU LIKE YOUR PEACE DO NOT GO TO THE DENTAL SURGERY. THE LADY that owns the surgery IS EXTREMELY RUDE AND HAS UNNECESSARY ATTITUDE. SHE KICKED ME AND MY CHILD OUT OF THE SURGERY WITHOUT HER BEING SEEN BECAUSE SHE HAD AN ISSUE WITH A CHILD TAKING LEAFLETS AND READING THEM IN THE SURGERY. SHE DEFINITELY HAS ISSUES BECAUSE THOSE LEAFLETS ARE THERE TO READ SO IT DOESNT MAKE SENSE AND THE ONLY REASON THERES EVEN 1 star is because of the reception lady that’s always so lovely to us. . I’ll definitely be making a formal complaint also

Tower Bridge Dental Surgery

Dear Chido, thank you for taking the time to leave a review , we are sorry to hear that we could not meet your expectations this time around. We are under new management since 4th July 2024, and we pride ourselves to be able to provide the highest possible care and customer service. I would be grateful if you could email me directly on my email, [email protected], I will then be able to look into your concerns more into detail and identify any Learning points , thank you again for taking your time to leave a review Mani (practice owner)

Akli Ouarab 2 years ago

Fantastic experience: I highly recommend Dr Irene, amazing dentist. Been going to the surgery for years and she’s the best I’ve seen there . Taken very good care of me . 10/10 Friendly reception as well

Adriana Solari 2 years ago

Fantastic experience: Excellent, excellent service! Cannot commend and praise enough: Irene is an incredibly skilled professional with the most gentle touch, she made me feel at ease, she carried out her work with the utmost patience and competence. Aura is also extremely nice and helpful. Going to the dentist has become a joy! Thank you ever so much!!!

Aaron Barcham 2 years ago

Fantastic experience: Thanks to Dr Irene who has taken care of me for the last few years. Genuinely nice people working at this surgery - I understand the reviews might say otherwise, but this has not been my experience.

Michele King 2 years ago

Negative experience: I went today to register with them & to be seen. The receptionist who stated that she owns this business was so rude!! She threw back my DWP letter to confirm that I was on benefits and told me to go elsewhere! Do NOT use this dentist surgery. They have NO customer care or respect!!

rhianne nads 2 years ago

Negative experience: This dental surgery is probably the worst one I have ever encountered. Believe all of the negative reviews about the receptionist who is also the manager of the surgery, what an arrogant miserable lady.

Antoine Whyte 2 years ago

Negative experience: This is the worst dentist on earth this should be close down don’t go there they are rude and a bunch of vile people that work behind the desk.

Guillaume Richard 2 years ago

Negative experience: there is triage… and gatekeeping; avoid this surgery if you're not a fan of extremely apathic receptionists.

Febs Isayas 2 years ago

Negative experience: Honestly the worse Dentist in history! They should actually be closed down, never met a woman so rude on reception! Does not know how to talk to people and should find another job. She changed my appointment so many times and the dentist. Still having problems with my teeth after extarction! Honestly AVOID AT cost!

Mikele 2 years ago

Negative experience: the worst dental surgery i have ever been they kept me on the hook for over 4 months for a single crown and finally i got a root canal infection i took tons of antibiotics and strong painkillers to get an extraction and they wont even give me a refund … stay away for your own safety!!! i paid about £300 to have a missing tooth in my mouth!!! bad bad bad!!!

Elm Street 2 years ago

Negative experience: Very rude receptionist lady. That woman needs to be fired, I see alot of complaints about her too. Be careful, if you miss one appointment, you wont be able to explain yourself and they wont allow you back ever again.

Ciprian Avramescu 2 years ago

Fantastic experience: Dr, Irene was very very good

Sean Ohelan 3 years ago

Fantastic experience: I received my dental treatment from a dentist named Irene and an excellent dental nurse (whose name I can’t recall, apologies) i have only good things to say about the treatment I received. I had a number of different procedures including fillings and a dental bridge. Irene is an excellent and very skilled dentist who was ably and competently assisted by her colleague. They were poised, professional, personable and very patient focused. Irene takes pride in her work and strives to ensure the patient is satisfied with the end result. As a pharmacist working in the NHS it’s very encouraging to come across such professionalism. The receptionists were always pleasant and professional. I have no hesitation in recommending this dental practice. Excellent service!

Philip Goldswain 3 years ago

Fantastic experience: Had a super good experience. Called and asked for an appointment and she said none were available but told me to come anyways. I got there 20 min later and was seen straightaway. The dentist was super nice and gave me great advice on my filling. Chatted about the anaesthetic and made me feel much more comfortable about the injections

Andrew Bagnall 3 years ago

Negative experience: The rudest receptionist I’ve ever come across. Would strongly advise against using this practice.

Cindy Yanira Gonzalez Calderon 3 years ago

Negative experience: the receptionist treated me and spoke very badly to me I wanted to make another appointment and they told me that I cannot register my daughters there again

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