Jiva Dental
Information about Jiva Dental
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 10h-19h
- friday: 9h-16h
- saturday: (closed)
Here at Jiva Dental, we are committed to providing a high standard of treatment and services. As a private cosmetic dentist in Kingston upon Thames, we offer a wide range of dental treatments aimed at patients who are are looking to improve their appearance and oral health.
Our comment from Best Dentists about Jiva Dental:
Jiva Dental is a highly regarded dental practice in the United Kingdom, renowned for its exceptional patient care and calming atmosphere. The team, led by Dr. Bob, is dedicated to making dental visits as comfortable and stress-free as possible, especially for those who experience dental anxiety. Patients have repeatedly praised the practice for the following features:
- Friendly and Caring Staff: From the reception desk to the dental chair, the staff at Jiva Dental are described as warm, welcoming, and attentive, ensuring that patients feel at ease during their visits.
- Expertise in Nervous Patients: Dr. Bob and his team are commended for their understanding approach towards anxious patients, providing reassurance and gentle treatment options, making each visit a more pleasant experience.
- Comprehensive Dental Services: Jiva Dental offers a wide range of services, from routine check-ups to advanced cosmetic procedures like Invisalign and teeth whitening, tailored to meet individual patient needs.
- Focus on Patient Education: The team takes the time to explain treatment plans in detail, ensuring patients are well-informed and comfortable with their dental care decisions.
- Pandemic Response: Patients noted that Jiva Dental maintained excellent communication during the pandemic, ensuring they felt cared for and updated through their treatment journey.
Overall, Jiva Dental continues to be a preferred choice for those seeking high-quality dental care in a comfortable environment. Many patients have expressed their satisfaction with the results of their treatments, boosting their confidence and encouraging them to maintain regular dental check-ups.
Services and Treatments
Jiva Dental: Reviews
Positive experience: Always friendly and a calm atmosphere which is good for a nervous patient like me. Many visits over about 18 months as I needed a lot of work having not been to the dentist for quite a few years. Mostly well organised although a couple of admin blips. Hygienist, Sophie, is excellent.
Fantastic experience: I came to Jiva for a toothed extraction as this was the only place I could find that did sedation. I'm so glad I did, it was such a smooth experience and Dr Bob is extremely in-tune with his patients, particularly when it comes to dental phobia. I've been coming back to the clinic since then. Having a team that actually care about your dental wellbeing is very comforting. Prevention of serious dental problems seems to be their ethos, so it's good to have the 6 monthly checkups (even being chased to do the 1-ce a year checkup is great to a forgetful person like myself).
Negative experience: The worst place ever visited They made my bruxism gets even worse as they said after an Invisalign treatment I won't need to use it anymore, and they always seem like the only thing they want from people is the money, such a rubbish clinic, I don't recommend it at all
Dear Pamela,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that you feel dissatisfied with your experience at our practice.
We take all concerns seriously and always strive to provide transparent communication and high-quality care tailored to each individual.
We did offer to help with your bruxism, but you refused treatment and advice on more than one occasion. Regarding Invisalign, we always stress it’s vital that all patients wear their retainers after treatment and have never advised otherwise.
Please know that our team made every effort to support you throughout your treatment. We offered several alternative solutions and follow-up options to help address your concerns, but unfortunately, these were declined.
Patient care and trust are central to everything we do, and we’re committed to learning and improving from all feedback.
If you’d like to speak with us directly, please don’t hesitate to contact us again at 02085460011.
Fantastic experience: I have been a patient at Jiva Dental for well over a decade. I first chose Dr Bob as I was terrified of dentists/dental work and he seemed to specialise in nervous patients. I now refuse go anywhere else (despite moving to the other side of London!). I’m less nervous now but still have a wobble every now and then… so it’s great having a dentist I can tell that to. He’s so fast - like, lightening quick - which is exactly what I want! I’ve also done Invisalign and whitening at Jiva Dental and both treatments were successful. A definite 5* recommendation.
Positive experience: I've been a patient here for many years, and have had no complaints, but today was my last visit. Jiva Dental have changed their payment policy and now require FULL payment in ADVANCE of your next appointment, which in my case would have been in four months time, 0ctober 2025. I draw the line at that.
Thank you for taking the time to share your feedback. We truly appreciate your loyalty over the years, and we're sorry to hear that your recent experience has led to your decision not to return.
As part of our ongoing efforts to improve access and ensure the best possible care for all our patients, we’ve recently updated our appointment policy. This includes securing future bookings with a prepayment. This change was not made lightly, but rather in response to an increase in last-minute cancellations and missed appointments, which unfortunately limit availability for others who may urgently need care.
We understand that this adjustment may not suit everyone, and we respect your decision. Please know that your feedback has been noted and will be shared with our team as we continue to review and improve our service.
We wish you all the very best in your future dental care.
Fantastic experience: Fantastic Invisalign experience with Dr. Bob and team, from initial consultation through to finished results. The change to my smile required minimum effort, and was hassle free, but has made a significant difference to my confidence - I feel in a better place aesthetically and from the perspective of my dental health. Everything was explained in great detail to ensure I was comfortable with the process throughout. I only wish I’d been on the journey sooner!
Negative experience: I generally don’t leave bad reviews, and this isn’t meant to be a bad review. But it was very disappointing when I had to go in twice for a scan twice even though they tried to be accommodating but despite that it was to no avail. I’d email them, they’d take days to respond or wouldn’t which would result in me calling them and asking for a solution. The problem isn’t the fact they didn’t try to help; I went in February and it’s may now and I had to resort to going somewhere else and got it done, i paid again for the same thing that could’ve been done at one place and could’ve saved me all the time and money that was wasted.
Hello Tatheer,
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience at Jiva Dental did not meet your expectations.
We understand how disappointing and frustrating it must have been to attend several appointments without a resolution. Please know that we did our best to support you and coordinate with your dentist throughout the process, though we acknowledge that this may not have met your needs as effectively as intended.
While we aim to maintain clear and timely communication at all times, we recognise that some unforeseen challenges may have contributed to delays. We have received many emails from you which we have tried to respond to as soon as we could. We're truly sorry for any inconvenience this caused.
Providing high-quality care is at the heart of what we do, and your feedback is important in helping us improve. Thank you again for sharing your experience with us and if there is anything we can do to help you please do not hesitate to reach out.
Many thanks,
The Team at Jiva Dental
Fantastic experience: I have a long history of being a vey nervous paitient who also suffers with an anxiety condition. Since meeting Bob at his wonderful clinic I have become so much better with dental appiontments. The whole place oozes calm and tranqiulity that zen atmosphere from the moment you enter the reception room had a big impact on me instantly calming my nerves. Bob has proved to be the best dentist I have ever met, his work is excellent, his ease of way and the time he takes to explain my dental plan to me showing me photo's of works that need to be done, it truly is a tailored experience. And in all my years of having bad experiences with dental visits I have finally found my for ever Dentist. The staff are lovely to friendly and caring in the way they greet you when you arrive.
Fantastic experience: After over a decade of receiving excellent dental care, I have unfortunately had to say goodbye (for now) to the team at JIVA Dental. The team led by Dr Bob have really looked after me over the years, everything from routine dental care to teeth straightening and composite bonding. Whenever I needed an urgent appointment to address a dental emergency, they were always able to fit me in ASAP. Wishing the team all the best for the future.
Fantastic experience: Had an excellent hygienist appointment with Sophie today, very professional and sensitive to my needs and a great job done. Very much in the ethos of Jiva Dental.
Hello Chris, thank you for your kind feedback! It's great to hear that you had such a positive experience during your Hygienist appointment.
Fantastic experience: I saw Sophie today … she was brilliant can honestly say the best Hygienist I have ever seen ; her explanation and then treatment excellent Thank you Sophie
Hello Kate, thank you for your kind words and we're thrilled to hear you had such a positive experience at your dental hygiene appointment. We look forward to seeing you again!
Fantastic experience: Great friendly staff and a nice environment. Had some work done there recently and everything went great and felt i was looked.
Hello Kyle, we're so glad to hear everything went smoothly and that you felt well looked after. Thank you for the wonderful review!
Fantastic experience: Very happy with my hygiene clean Sophie was really helpful and lovely and she done a good job
Hello, thank you for the kind words and positive feedback about your dental hygiene treatment here at Jiva Dental.
Fantastic experience: Great dental care over a number of years. Bob always explains things well, gives different options for care/treatment, and work is meticulous and of high quality. The hygienist has really helped me get on top of day to day dental hygiene, and all the staff contribute to a relaxed atmosphere. My teeth and gums are in a much better shape than they were 5 years ago. Recommend for both general and cosmetic dentistry.
Hello Ian, thank you for your wonderful feedback! We're delighted to hear about your positive experience over the years and the improvements in your dental health.
Fantastic experience: Sophie is very professional. Many thanks to her for the treatment and actionable recommendations.
Hello Irina, thank you for the kind words and we’re glad to hear you had a positive experience with your dental treatment!
Negative experience: I would like to say that a few years ago I went to this clinic and it was expensive however seems ok to what I wanted so I decided to have my treatments by them however this year I went back for new treatments things changed to a really bad approach from doctors to receptionists Not polite at all so not being polite you can't expect good environment I asked if I had to pay consultation as I was going to pay for expensive treatments the doctor called Bob said to me that they are no charity and they do not work for free I did not ask forb free treatment I just made a point of view I have been to another places and they don't charge consultation if you are going for treatment end of story I did pay £180 for the consultation, a rubish xray and to adjust a implant that was loosen that at the end of the day was the same way as it was before so I did waste my money to pay a man that preached on me without knowing me I did not go to their clinic to get advice I needed some job done and that was the purpose so I don't recommend this clinic to anybody because I know that being to any kind of medical treatments are stressful and full vulnerable so you don't need lack of respect and be treated like trash and the worst overpay to be in this position DO NOT WASTE YOUR MONEY ON IT . I still have some more to add to this review besides keeping all I said above about having paid and overcharged for the implant adjustment early morning that was loosen by the end the day so the job was so badly done that now the filling that was taken off and then refilled again to tight the screw to it came off just one month late one implant that I did a few years ago with this people this doctor does not deserve my respect at all I have done nothing wrong to be treated like this keep in mind when booking service to Dr. bob he has such a luck of manner to deal with the customer not seeing this person ever in my life I had enough
Dear Laura,
Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent experience with us did not meet your expectations, and we apologise for any frustration or discomfort you felt during your visit.
Our goal is to provide clear and transparent communication about all treatment options and associated costs, so our patients can make well-informed decisions. We also want to reassure you that we take all concerns seriously, and always aim to treat our patients with the utmost respect.
After your visit, we offered you the opportunity to return to discuss any issues further or to rectify the treatment, but unfortunately, we did not hear back from you. We would still very much appreciate the chance to address any remaining concerns and ensure you are completely satisfied with your care.
If you would like to give us another opportunity, please do not hesitate to get in touch with us directly at 020 8546 0011 and we would be more than happy to assist in resolving the matter.
Once again, we apologise for any disappointment caused and hope to have the opportunity to restore your trust in our practice.
Kind regards,
The Jiva Dental Team
Fantastic experience: A very smooth experience on my Invisalign journey and am very happy with my results, definetly something to smile about! Thanks to the Jiva dental team for making the whole process efficient and easy for me, I’m very pleased with my new smile :)
Hello Emma, thank you for sharing this 5-star review about your Invisalign experience here at Jiva Dental.
Fantastic experience: I just completed a full mouth rehabilitation at Jiva Dental. It started about a year ago when my enamel was too warn-down and my teeth were rapidly degrading. I had Invisalign alignment over 9 months to help minimise wear, and then had all teeth modelled and restored with composite bonding to build-up surface for the longer-term. I am now all done and just collected my night retainers to keep teeth in position. Having poor teeth, I have been to many dentists over the years but Jiva have really helped me understand my problems and provided robust long-term solutions. I have since changed my perspective on good oral care, and I am thankful to them for that. The team are professional and friendly, and clearly enjoy their work, with passion and energy. I highly recommend them based on my experience!
Hello Emil, thank you for taking the time to share this wonderful review about your full smile makeover here at Jiva Dental.
Fantastic experience: Dr Bob and his team at Jiva Dental are committed to providing the best possible care for their patients. Everyone there is warm and welcoming, which put me at ease as I hadn't been to the dentist for many years! Dr. Bob is truly exceptional at what he does. He took the time to explain every step of the procedure, making sure I was comfortable and informed. His gentle approach and attention to detail made what could have been a stressful visit completely stress-free. I appreciated how he listened to my concerns and provided clear, thoughtful answers to all my questions. The entire team, from the hygienists to the reception staff, displayed the same level of care and dedication. They were efficient, friendly, and made sure I felt well taken care of from the start to the finish of all of my treatments (I've had wisdom teeth removed, root canal, Invisalign and finally composite bonding and look like a new man!) I can't recommend Jiva Dental enough.
Hello Michael, thank you for your 5-star review! We’re thrilled to hear that our entire team at Jiva Dental made your experience so positive, especially after not visiting the dentist for many years.
Fantastic experience: My Invisalign journey with Dr Bob was really great. From the beginning he explained everything very clearly and really provided a first class treatment - I’m so happy with my results and my smile! The practice was always very responsive by email and whenever I called them, and were always more than willing to provide guidance and help if I had any questions. All in all it was a very smooth journey and I would definitely recommend to anyone looking to get Invisalign or other dental services! A huge thanks to Dr Bob and the rest of the team at Jiva Dental!
Hello Far, thank you for your wonderful feedback! We're thrilled to hear about your positive Invisalign journey with our team here at Jiva Dental.
Negative experience: Jivas charges are off putting. I decided to go with another dentist. They kept charging me an extra £15 for both my appointments when I arrived at th surgery. I paid in full for my hygienist £105 over the phone then the receptionist said I had to pay £15. I was not happy about this as I was not told about any extra cherges. Also it was expensive as it is. I went on to booked a consultation session to straighten my teeth and they charged me another £15 at the reception. AGAIN! I will never use them or recommend them to anybody. This is a reply to your response. This is about principle! My issue is with extra charges being sprung on me two times after I was made to believe I paid in full. This is bad practice and after it happened a second time, I decided to go with another surgery for my peace of mind. Unfortunately, the impression I got is that I would continued to pay hidden charges if I continued.
Hello Laila,
Thank you for providing this feedback. We can confirm that in November 2022, you paid £102 via BACs for your new patient consultation. Upon visiting the practice, you then paid the remaining £15. A couple of days later, you attended a hygiene appointment and paid £117. We have not charged you for anything additionally.
We're sorry to learn that your experience with us fell short of expectations. Your satisfaction is our priority, and we'd appreciate the opportunity to understand how we can improve. If there's anything else you'd like to share, please feel free to reach out to us directly.
Best regards,
The Jiva Dental Team
Fantastic experience: I have had a best treatment, best caring also very kind and helpfull staff, when you enter the building you feel like you at home, i am greatly appreciated for your kind cooperation at all the time.. thank you again
Hello Alexander, thank you so much for sharing this fantastic review about your experience here at Jiva Dental.
Fantastic experience: Dr. Bob provided excellent dental care, ensuring my comfort and understanding throughout the process. Additionally, Harriet, the receptionist, was incredibly helpful and kind from the moment I walked in. It's wonderful to see such a dedicated team focused on delivering top-notch service to their patients.
Hello Rashed, thank you for taking the time to leave such a wonderful review of your experience here at Jiva Dental. We are thrilled to hear about your positive experience with our team!
Fantastic experience: I had an excellent experience at Jiva Dental. All the staff were very knowledgeable and tentative and explained to me the whole process of my treatments thoroughly. I have already arranged my check-up appointments and would recommend them to anyone looking for a dental clinic in Kingston upon Thames.
Hello Christina, thank you so much for taking the time to share this wonderful review about your experience here at Jiva Dental. We appreciate you giving us a 5-star rating!
Negative experience: I had a RCT (Root Canal Treatment) in February, 2023. They failed and messed up my tooth. They do not have enough knowledge, skills and experience for the treatment, and extremely expensive comparing with any other local dentists. They could not solve this problem on their own, did not do any effort to sort it out, and did not refer me to the specialist. They just kicked me out of the surgery without any medicine or antibiotics. They tried to keep the failure of the RCT as a secret, and the lack of the after care does seem so unprofessional, also they are racists. The worst dentists and poor dental service I have ever had.
Dear Soo Ji Joung, thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations and we take your comments very seriously. Jiva Dental always aim to deliver a great experience for each and everyone of our patients and can assure you that every member of our team is highly qualified to carry out our treatments.
I can see that we have previously reached out to you personally, explaining your treatment in detail and the options available to you to rectify your issue. Please could you contact me at [email protected] or call our team at 020 8546 0011? We’ll work with you to resolve any issues as quickly as possible.
Thank you.
Fantastic experience: A pleasant and professional experience during my treatment at Jiva. I researched Jiva and had a couple of consultations to ask what I wanted for my teeth and best treatment route. Started with a general check up and receiving a dental plan and financial options. After I went away to research other options to make sure I was making the right decision. I was not forced or pressured into taking the treatment, my dentist Bob and staff member Iwona gave me space to decide. Once I was happy and ready I contacted Jiva as I saw them the best fit. Bob allowed me to make slight adjustments on my treatment plan. The entire process was friendly, treatments throughout were explained thoroughly. No pain during procedures and care was taken during making me feel comfortable and safe. I am very happy with the first stage of repairs on my teeth and will be coming back here when I am ready to continue the next stage of work I want done.
Hello Matthew, thank you so much for sharing this detailed review and positive feedback about your whole experience here at Jiva Dental. We look forward to seeing you at your next appointment.
Fantastic experience: I’ve just finished my Invisalign treatment and couldn’t be happier with the results. Dr Bob and the entire team at Jiva Dental were amazing throughout the process. I’d been on the fence for years about getting Invisalign and all I can say is just do it! The process was made so much easier by the great care and support received by everyone at Jiva Dental. I’ve also been going to Jiva Dental for my check ups and hygienist appointments. The hygienist is amazing! Thank you so much to the entire team at Jiva Dental, I’m over the moon.
Fantastic experience: Very good dentist. The staff are very friendly and the atmosphere is very relaxed. The dental treatment is very good indeed.
Hi Candy, Thanks very much for your review :) We are delighted that you are happy with our dental care. Look forward to seeing you again soon.
Fantastic experience: Jiva Dental is without doubt the best dentist I have ever been to. Having had very bad experiences in the past, I immediately felt at ease both in reception and in the chair! Under Doctor Bobs guidance, care and expertise you will realise the standard all dentists should aspire to.
Hello David, thank you for the very kind words and positive feedback about your visit to Jiva Dental. We look forward to seeing you again soon!
Fantastic experience: The service I received from everyone at Jiva has been 1st class. Bob and Georgia were amazing during my treatment and made me feel very comfortable. Iwona is very helpful and efficient. Everyone at the practice are extremely friendly and made me feel very welcome. I would definitely recommend Jiva !
Hello Sue, thank you for taking the time to share this wonderful review and for giving us a 5-star rating!
Fantastic experience: I was unsure about use Invisalign as I’m nearly 40, I started to research and look options, finally I met Bob, he was so kind and explained patiently as English is not my first language. I had my fillers since I was 7 years old it were made with amalgam. Bob removed them and put white fillers then I started my Invisalign treatment. In 3 months no just me, everyone noticed the difference in my smile!! I’m so happy and confident by myself!!!! I took it for granted that my smile would never change and I was wrong definitely. I have not words to thank Bob and Jiva dental team!!! It worth it definitely
Hello Teresa, we appreciate you taking the time to share this incredible review about your Invisalign experience here at Jiva Dental.
Fantastic experience: Caring, thoughtful and talented probably best describes the team at Jiva - for dental health, hygiene and emergencies they are just superb, especially with nervous or traumatised patients. For all the family.
Hello Emma, thank you for taking the time to share this wonderful review about your experience here at Jiva Dental. We look forward to continuing to provide you with the highest level of dental care possible.
Fantastic experience: I had an appointment for hygiene. I was seen on time, the staff was very friendly and the practice was very clean.
Hello Anna, thank you for sharing this positive feedback and for giving us a 5-star rating!
Fantastic experience: I went to Jiva Dental when I got fed up not being able to get an appointment with my NHS dentist and haven't looked back. I have 100% confidence in Teuta Berisha, my dentist in Kingston, she is extremely professional and knowledgeable as well as being a lovely person. All the staff I've met are friendly and professional and my teeth are in much better condition under their care.
Hello Sarah, thank you for the very kind words and positive review about your whole experience here at Jiva Dental. We look forward to seeing you again!
Fantastic experience: Thank you Dr. Bob & his team. I have been thinking to have Invisalign for years but always afraid to do it, certainly worth to do it at Jiva Dental. I am very happy with the result. :)
Hello Mon, thank you for sharing this wonderful review about your Invisalign experience here at Jiva Dental. We're delighted you're happy with the final results!
Fantastic experience: my experience with Jiva Dental is first class. over the years i had problems with my teeth !! i had lost a few of my top teeth and it really made me feel very down,i needed to do something about it so i researched dental practice online about having dental implants. I came across Jiva dental practice with very good reviews and close to where i lived !! so i made an appointment for a consultation . I met Bob on the day of my consultation he asked what my concerns where with my teeth so i explained , he then went on to explain what options i had .I went away feeling very relaxed and happy that something could be done.I made an appointment to start my journey on getting my smile back and not feel embarrassed about showing my teeth. first stage was to have ex-rays to see what was going on underneath my gum sadly the bone had receded ,i knew that i would loose more upper teeth this is when i decided to have Dental implants which was going to consist of removing the rest of my upper teeth and having 4 implants and then a fitted Bridge .I had consultation with the dental implant surgeon called Ian to make sure i was able to have implants ? i was pleased when he said i could. Before this i had 2 crowns put onto my bottom back teeth as i had cracks in them plus i had root canal treatment on one of them ,never felt a thing what was happening and my back teeth where much stronger under pressure now. The day arrived for my upper teeth to be removed and the implants to be inserted,i was put to sleep before i knew it was all over i didn't feel a thing.Ian the implant surgeon explained that he had to cover my implants with my gum so they had a better chance of the bone setting around the implant so i had stitches around my gum for about a week and no teeth but i had taken a week off work for this it was only about 5 days before i got my Denture to put in so i was able to eat near enough what i wanted, it didn't take long before i forgot i had a denture in during the day the only time i took it out was at night time or when i had a check up. They day came when my implants where ready to be exposed,yet again didn't feel anything that Bob was doing ,i am another step closer to my goal .Next stage Bob made impression to be sent of for a temporary bridge to make sure it fitted to the implants and gum correctly and the teeth where in the correct position .I decided to have porcelain teeth fused to metal ,fully fixed milled precisioned implant supported bridge ,as i wanted them to look natural teeth .I had a couple of fittings but the day arrived i was getting my supported bridge.Bob fitted it to my implants and it didn't hurt at all ,looked in the mirror and WOW they looked so natural and felt like my own teeth .I am able to eat what ever i want to now and smile and not feel embarrassed about them .i have got so many complements by people how lovely and natural my teeth look .I did look at going abroad to have them done as you read its cheaper and you can get it done in a day !! i am so happy i didn't take that root . I think to get the best care and Dental implants or any other dental concern i highly recommend to have a consultation with Bob before making the decision . Thank you so much Bob and the team at Jiva one giving me my smile back and giving me the best dental treatment ever .
Thank you Jane for sharing this in depth review about your experience here at Jiva Dental.
Fantastic experience: I went to Jiva Dental for Invisalign. My treatment lasted almost 1 year and a half and throughout all this time Dr. Bob and all the staff at the practice have been amazing. The service was fast and friendly, nothing was too much trouble and the results! I recommend it to anyone. Nothing can replace how good a nice smile makes you feel and the tons of extra confidence you get! The best investment I’ve ever done. My only regret is not having it sooner!
Thank you Diana for sharing this incredible review about your Invisalign experience here at Jiva Dental! It's really made our day!
Fantastic experience: Jiva dentist is one of the best...Bob and team are so professional, kind and friendly. Staff Georgina is always willing to help and ensure that I feel comfortable upon arrival. I would encourage anyone thinking of getting any work done please go to JIVA DENTAL...you will never regret it. They are some of the nicest set of people you would meet.
Thank you Carolyn for the very kind words and fantastic review about your experience here at Jiva Dental.
Fantastic experience: I had my Invisalign treatment at jiva, and I am very satisfied. The staff is lovely and ready to answer all the questions and doubts that I had making sure I made informed decision by giving me their expert advice. Ensured that my treatment was tailored to me and my preferences. I have no regrets choosing Jiva. They are very flexible with appointments. Beautiful environment, very clean and welcoming.
Thank you Benedetta for leaving us this amazing review! We're delighted that you were very happy with the experience at Jiva Dental and throughout your Invisalign treatment.
Fantastic experience: I'm not one to usually leave reviews, but given that the only reason I chose Jiva dental was based on other reviews I felt it important to share my experience. I have always been a very nervous patient, often putting off going to even a check up due to not wanting to have any work done. I can genuinely say that having experienced Dr Bob and his team - and how not only welcoming, but empathetic they were - I no longer have the dreaded fear that going to the dentist used to give me. I'd never experienced IV sedation before, and doubted if it would 'work'...I had a lot of work to be done, so took the plunge...and not only was it completely pain free, I don't really remember much of the 2+ hours I was in the chair (I think I even fell asleep at one point!). I would highly recommend Jiva to anyone who is nervous at all about the experience of a dentist visit. Unlike all other practices I've been to (there's been a few to try and find one that can handle my anxiety) they took the time to listen, let me feel like I was in control at every step, and never judged me for the way I felt (and there were lots of tears at first!). I can't thank Dr Bob and his team enough for changing my mindset on future trips to their practice.
Thank you Kimberley for sharing this wonderful review about your own experience here at Jiva Dental.
Fantastic experience: Such a lovely dentist ,first time visiting , they really took their time with me. I’ve had so many dental issues lately and they were very understanding at my check up and made me feel at ease.
Thank you Charlotte for taking the time to leave us this lovely review.
Fantastic experience: I have been going to Jiva Dental for about 8 years. I can thoroughy recommend this dental practice. Bob is an excellent dentist and my dental health has really improved. My treatment has always been carried out with minimum discomfort and everything is explained before any procedure takes place. The team are knowledgeable and helpful and the practice is always kept very clean.
We always look forward to seeing you at the practice Anne and it's an absolute pleasure having you as one of our patients. Happy New Year to you!
Fantastic experience: Great experience and great staff. Everything was explained well and they answered all of the questions that I had.
Thank you for your lovely review and kinds words Jonas! Have a great weekend :)
Fantastic experience: Excellent dental practice. As a nervous patient, Teuta was reassuring and took time to understand my needs and explain the extensive dental plan that she devised. The work itself has been completed to a very high standard and costs were clearly explained beforehand. I can most certainly recommend Jiva!!
Thank you Paul for taking the time to leave us this lovely review and kind words! It's really made our day! :D
Fantastic experience: Very professional from the first time you walk in, I am very happy with the treatment many thanks to my dentist Teuta and her team they clearly know what they are doing!
Thank you Lawrence for sharing your experience about visiting our practice and for giving us a 5-star rating! Have a fantastic day!
Fantastic experience: I had a great experience doing Invisalign with Bob and his team at Jiva. From start to finish they cared about helping me get the best smile I could and I felt at ease the entire time. I looked at a few different companies before committing to starting Invisalign and am so glad I went with Jiva - I'd recommend to anyone considering it! I've also had general checkups and hygienist appointments here and these too have also been excellent, very thorough and by far the best dentist I've been to before.
Hi Kerrie, thank you for sharing this wonderful review! We are delighted that you love your brand new smile! :D
Negative experience: Absolutely overpriced and poor service. Avoid this business!
Negative experience: Adequate, not fantastic dental care. Didn't send my records when I requested them and I had to chase them when I realized they are a total rip off. I had a full checkup and hygienist appointment, and a simple molar filling there which cost hundreds of pounds, needless to say their price list is misleading. At a later date asked about crown repair and just to look at it for 5 seconds they wanted £54. A full examination was not needed, I just wanted to know what was possible ahead of detailed x-rays etc. They actually just want to sell you on Invisalign just like every other scam dentist. Not a quality dentist you can go to for real dental work at a fair transparent price.
Hi John, we are so sorry to hear that you feel disappointed with the service you have received at Jiva Dental. Thank you for taking the time to leave us this feedback.
We always aim to offer each one of our patients high-quality, long-lasting treatment which best suits their individual needs. In order to do this, when a patient gets in touch about a dental issue, we would normally need to see them for an examination first, which was also the case in this particular situation. This allows us enough time to thoroughly diagnose, assess and then advise on the possible treatment options, discussing the pros and cons of each.
Once again, we are very sorry that you are not happy with your experience at our practice. Offering a high standard of service to our patients is of the upmost importance to us, and we take your feedback very seriously.
Many thanks,
The Team at Jiva Dental
Fantastic experience: Had a wonderful experience with Jiva Dental in Kingston - ( now there’s a statement I never thought I could possibly make about the dentist :) ). I had a few fillings and a wisdom tooth extraction Dr Bob & Dr Teuta were brilliant . I highly recommend Jiva especially to anyone who has any dental anxiety. The whole team right from reception are friendly, caring and very professional - loved the zen ambience and soothing music played throughout really helps to calm the nerves!
Thank you Sapna for sharing this wonderful and detailed review. Your feedback will be passed onto the team. Have a fantastic day!
Fantastic experience: I had a great experience with Jiva Dental. They were by far the best at managing my dentist anxiety and putting me at ease. I had some bad experiences in the past so I am generally anxious and very wary of any pain but they managed those aspects very well, always making me feel safe and with some level of control. They were also transparent with the costs with an initial assessment, so I knew where I stood from the beginning and I was informed when there were slight changes. I had IV sedation for an extraction that I was very anxious about and it couldn't have gone better! I would certainly recommend and will continue using their services.
Thank you Ricardo for taking the time to leave us this fantastic review and for sharing your experience about visiting our practice. We look forward to seeing you again.
Fantastic experience: Great experience with Dr Bob and the rest of the team. I had quite alot of treatment - fillings, composite bonding and at home whitening - all within the space of 3 months for my wedding and i'm thrilled with the results. I was on a very tight timescale and Grace on reception moved things around to fit me in! I'd had a previous bad filling at another practice (not in Kingston) so was understandably nervous. Dr Bob is so friendly, really personable and took time to go through the treatment plan explaining what he'd recommend. During the treatment he always stopped to say what was coming next which I really appreciated. The practice isn't cheap but 100% worth it. Thank you Dr Bob and team!
Thank you Georgina for taking the time to leave such a wonderful review and for sharing your experience. Your feedback will be passed onto the team. Have a fantastic day!
Fantastic experience: Excellent service and friendly staff, I had Invisalign with Jiva Dental from the initial assessment to my last appointment it exceeded my expectations and would highly recommend to anyone thinking about visiting. Thank you again Dr. Bob and team.
Thank you Ellie for your very kind words and wonderful review. Your feedback will be passed onto the team. Have a great day!
Fantastic experience: I've never been a fan of going to the dentist and I don't think I would have believed anyone who told me otherwise before going to Jiva Dental. I'd avoided dental appointments for over 9 years before finally biting the bullet, naturally there was a lot of work to be done (12 fillings and a small cap). I had four appointments, cleaning, 6 fillings, 6 more fillings and the cap, each time I was more at ease than the last and by the last one I wasn't worried at all. Couldn't recommend them more, if you're nervous like I was you can get conscious sedation which makes it even easier, the team are so friendly and careful it was worth every penny.
Hi Mali, your review has really made our day, thank you for sharing your experience and kind words.
Fantastic experience: I highly recommend jiva dental services. All the staff in the practice were always very polite and professional. I had invisalign treatment and was very satisfied with the result. Everything was clearly explained from the beginning and Dr Bhamra always left me at ease when any concerns arised.
Thank you for lovely review and kind words Camila, we are delighted that you are satisfied with the final results from having Invisalign.
Fantastic experience: Great service and great results from my recent Invisalign treatment
Thank you Emily for leaving us this great review and for giving us a 5-star rating!
Fantastic experience: Bob and the team have been brilliant during my Invisalign treatment. Ive had regular contact and check-ups throughout, and a clear understanding of the process from the offset. I was feeling really insecure about my teeth prior to treatment, but now I’m flashing my pearly whites at every opportunity I get! Thanks Bob & Team — I’ve already recommended you to several friends!
Thank you Tiffany, your review has really made our day! We are delighted you love your new smile! We look forward to meeting some of your recommendations.
Fantastic experience: I had A wonderful experience at Jiva dental with Dr Teuta she is so caring and kind, she advised me honestly on the best treatments for me, I am so happy with my smile ! The whole practice is wonderful all staff are friendly and helpful, would recommend to anyone
Thank you Paige for this lovely review and very kind words! We look forward to meeting some of your recommendations.
Fantastic experience: I had not received any dental treatment for forty years! I had an absolute phobia of dentists and everything to do with them. I contacted Jiva with my concerns and they were very reassuring. The dentist was honest about the treatment I needed but reassuring that what they did would be effective. As I was needing substantial treatment, I elected for IV sedation as I didn't think I could cope both physically and mentally with around three or four hours of treatment. Again, the procedure was explained and the reassurance I received from Dr. Bob, Georgia and the Receptionists enabled me to take the massive plunge. Everything they told me was completely true and accurate; I had zero pain and zero anxiety once the treatments began and walked out in astonishment 2 hours later. I returned one week later to complete the treatment. By this time my anxiety which had been at 10 was down to 2! The treatment went perfectly again, I had zero pain (not even 1%) and once the treatment began I was in another world. There was no stress, no feeling of panic and no trauma. The actual treatment was amazing and very effective. My dental health has massively improved and I feel much better both physically and mentally. Will I go back? Yes! Absolutely. I am happy to go back having been given a second chance to have good dental health and being grateful that Dr. Bob & his team really care about their patients and did a great job with me. I would be happy to speak to anyone who had a phobia to assure them that this is the place to come to for help, care and reassurance.
Thank you Ciaran for taking the time to leave us such an incredible review! We look forward to seeing you again at the practice.
Fantastic experience: Very friendly on reception. Dentist and hygienist I have are fantastic - thorough, clear on any work that maybe required and keep you out of pain. Perfect!
Thank you for this lovely review Jonathan! Have a fantastic weekend!
Fantastic experience: The team at Jiva Dental are extremely competent and professional - they are also kind and caring, offering a service which puts nervous patients (I am one) at ease - they make a visit to both the hygienist and dentist feel OK, even the waiting room is calming.
Hi Judith, thank you for your very kind words and for sharing your experience about visiting our practice. We hope you have a lovely bank holiday weekend!
Fantastic experience: Can’t recommend Jiva dental enough! I have been with the practice for a couple of years now, and have also just finished my Invisalign treatment with them. Dr Bob and his whole team are brilliant, they make you feel so comfortable and welcome from the moment you walk through the door. I am thrilled with the results of my Invisalign treatment and can’t believe how quick, painless and easy the whole thing was under Bob’s guidance. I have just moved out of the area but will be staying with Jiva dental due to their brilliant standard of service and treatments.
Thank you Brooke for your wonderful review and for giving us a 5-star rating! We are delighted you love the results from Invisalign treatment. Have a fantastic day!
Fantastic experience: Great service! I had a wisdom tooth removed and Dr. Bob made this a quick, easy and pain-free process. Would definitely recommend - thanks again!
Thank you Marcella for your wonderful review and for giving us a 5-star rating!
Fantastic experience: I am extremely happy with the service received at Jiva Dental. Everyone is very friendly and yet efficient. I would highly recommend Dr Bob and his team.
Thank you for such a lovely review Suzy! We really appreciate having such wonderful patients like yourself.
Fantastic experience: I have just finished with Invisalign at Jiva dental and couldn’t be happier, my teeth look better then I ever thought they would. They made the whole process extremely clear and as easier for me as possible. Even through the peak of lockdown calling to check how things were going. It’s a really comfortable environment especially for people that might struggle with dentists as they make you feel as at ease and as relaxed as possible. Bob and the whole team are wonderful and welcoming and after trying a few dentist around the Kingston/Hampton Wick area previously, I wouldn’t want to be elsewhere.
We are delighted your love your Invisalign smile! Thank you for the kinds words and wonderful review Lara, we hope you have a fantastic week :)
Fantastic experience: After having problems with a crown done by another dentist, I contacted Jiva Dental to take a look based on their glowing reviews and obviously not feeling too confident going back to the first place again. From start to finish, the entire team were utterly incredible. The practice itself looked great. All staff were extremely welcoming and friendly. But more importantly, the dentist Bob took considerable time to sit down and discuss all my concerns and explain the 'why' behind each step going forward. He showed me photos of where the first crown went wrong, went through my options, and explained how they would use additional tools to get a tighter impression for the new crown. They also made contingencies in case the crown wasn't right for any reason, but thankfully it was great. Despite needing to have a whole new crown again, the relief of having all my issues confidently sorted this time around with Jiva definitely outweighed everything else. Truly world-class service. Thanks guys!
Thank you for your kind words and wonderful review Chris, reading this has really made our morning!!!
Fantastic experience: After just finishing my Invisalign treatment with Jiva Dental, I can't recommend them highly enough. I had almost a year's worth of retainers, so had multiple trips to the practice and Bob and his team were so professional during each visit. I know a lot of people dread going to the dentist, but I actually looked forward to going to Jiva Dental every time I needed to. I can't speak highly enough of all the staff, and I'm so overwhelmed by the results of the treatment - it certainly exceeded my expectations.
Fantastic experience: I cant recommend Jiva Dental highly enough. Dr Bob and the team are are brilliant at what they do and always friendly and extremely professional. Dr Bob has always put our minds at ease and made us feel comfortable, whether it be a regular check up or any other procedure. Even our kids love going to the dentist because of their own experience at Jiva Dental.
Fantastic experience: I’ve just completed my Invisalign treatment at Jiva Dental and it is one of the best things I’ve ever done! Bob and the team were amazing from start until finish, making everything clear and straightforward throughout and I’m really happy with the end results! If anyone is thinking of getting Invisalign I would highly recommend the team at Jiva Dental!
Thank you Oli for your wonderful review and for giving us a 5-star rating! We are delighted you love the results from Invisalign treatment. Have a fantastic day!
Fantastic experience: I’m very glad I made the decision to go ahead with Invisalign, it actually improved my teeth more than I imagined. I’ve gone from years of not smiling in photos to now smiling as wide as I can in every one! The process was a lot easier than I expected and the dental team were really friendly and gave lots of helpful advice along the way.
Fantastic experience: If you need a dental practice cannot recommend this practice enough. I have been a patient there for the past two years and have received the very best advice and treatment. Bob the dentist is a marvel and the rest of the staff helpful and friendly.
Thank you for recommending us Dottie, it is always a pleasure seeing you at the practice, your kinds words will be passed onto the team!
Fantastic experience: I had excellent experience in Jiva dental with my Invisalign treatment. First of all. It’s such a beauty and relax clinic will take away all your concern and nervous when you thinking about dental treatment. Secondly, everyone are friendly and helpful in the clinic (especially Jenna and Jessica). Dr Bob is really professional and i am extremely happy with my Invisalign and white spot treatment result. Thank you so much for taking care of me and let me have wonderful smile now.
Thank you for your review Jieyun, you are a wonderful patient and it is always a pleasure seeing you at the practice. Make sure to show off your smile!
Fantastic experience: Amazing Dentist. Very reassuring with great customer service.
Fantastic experience: I had a wonderful experience with Jiva dental. The whole team are so welcoming and really care about getting you the best results possible. I went through the Invisalign process and couldn’t be happier with the results! Bob is super professional and gave great advice. He was happy to adjust the treatment as it went along if I felt like I needed a few extra tweaks! I would really recommend using Jiva if you’re in need of dental services, and want a top quality results! Thank you all for my lovely new teeth!
Thank you Grace for your very kind words and wonderful review! We are delighted you love your brand new smile! Your feedback will be passed onto the team.
Fantastic experience: I was sceptical about using the Invisalign treatment at first, however JivaDental made the process so easy from start to finish. From the minute I first walked in everyone at the practise was so welcoming and made me feel very comfortable as I began the treatment, with Dr Bhamra explaining how the entire process would work in a simple way which helped me to understand exactly what to expect. All I had to do from there was turn up to my appointments and follow the guidelines given to me in regards to my aligners, and JivaDental dealt with everything else with no problems. I’m now at the end of my treatment and the results surpassed my expectations. I couldn’t be happier with the outcome along with the help and support I received from everyone at JivaDental. I’d thoroughly recommend them to anyone looking to use Invisalign as they really do make it a hassle-free experience.
Thank you for your review Callum, you are a wonderful patient and it is always a pleasure seeing you at the practice.
Fantastic experience: Very good service ad very patient and caring with me when`I was nervous
Linda, it was a pleasure seeing you at the practice, we always want our patients to feel comfortable when visiting us and we are delighted we helped you with that.
Fantastic experience: From the moment you walk in the door at Jiva - its welcoming and friendly and I knew I was in good hands. I only intended to have whitening and ended up doing the full Invisalign treatment with whitening on completion. It went so well and I am so pleased with my results. I knew what to expect throughout and want to say a massive Thank You to everyone (including lovely Jenna on reception) for helping to make my smile amazing!
We are delighted that you love the results of Invisalign treatment and whitening! Make sure you show off your brand new smile to your family and friends.
Fantastic experience: Recently came here for teeth whitening as I was unfamiliar with the process. The staff were always friendly when I phoned up for help and with organising appointments. The dentists and dental assistants were very welcoming, talked through the process and options with me and ensured I was receiving high quality treatment. The process itself was speedy and time efficient thanks to the dental team and I was pleased with my results. Will be coming back here for future treatments and would highly recommend.
Thank you for your lovely review Charlotte, we are delighted that you are pleased with the results from the teeth whitening treatment. We look forward to seeing you again. :)
Fantastic experience: A professional practice with a relaxed environment and excellent customer care
Thank you Alex, it was lovely seeing you at the practice!
Fantastic experience: I needed a lot of dental work and was very nervous of having any treatment . I have to say the whole team at JIVA are just wonderful they make you feel very welcome and supported in every way . Dr Bob explains everything and makes sure you are ok at every step. The aftercare phone calls are super . I would highly recommend JIVA dental
Fantastic experience: Outstanding and exceptional service and treatment at Jiva Dental!! My treatment from beginning to the end was first class and unrivalled!!! Thank you Jiva Dental!
Fantastic experience: I’ve just completed my Invisalign journey with Jiva. I could not recommend them highly enough. Everyone is so professional and lovely. I often had to come to appointments with my small child which was never a problem with anyone. Invisalign is incredible, after wanting braces for several years I did a lot of research into the best practise to go with. After many different consultations I found Jiva. Bob is so very friendly and incredibly good at his job- I actually looked forward to seeing him and Jess his assistant (not usually the case when getting dental treatment!) If you are looking into getting Invisalign then look no further than Jiva dental. Jen
Thank you for this fantastic review! We hope you love the results from Invisalign treatment. It was a pleasure, and you have been a great patient. We look forward to seeing you at the practice again soon.
Fantastic experience: It may sound unusual to say that going to the dentist has been lovely, but it has! I've had a lot of work done by Bob and the team. I started off a couple years ago, needing some remedial work ... it had been far too long since I had seen a dentist, mainly because I hated it. At least I used to hate it, but no more. I've now also had an implant and some crowns done, and all the treatments, even the more substantial ones, were free of discomfort. Really! It's all gone very well and my teeth look fabulous. I am very happy, and I even look forward to going to the dentist. So that's quite a change for me, a positive one. If you hate going to the dentist, visit Jiva. Tell them your concerns, and they will provide a treatment you're comfortable with. Really!
Fantastic experience: I have had a long lasting insecurity about my smile. I had been to various Orthodontics to quote me for the cost of getting my perfect smile and kept being left unsatisfied with the packages and prices offered to me. I was then recommended Jiva Dental by a close friend undergoing the exact treatment that I wanted. I rushed to book my free consultation and was not disappointed once from beginning to end. From the friendly team, to the very reasonable price of my Invisalign treatment, along with free extras I have no complaints! I cannot recommend enough this dental practice. Don't hesitate to get your perfect smile, I wish I had come here sooner.
We are delighted that you love the results of your brand new smile Dannielle! We hope we have helped to deal with the long-lasting insecurity and that you can now show off your smile with confidence. :D
Fantastic experience: Very friendly. Had a great experience using Jiva Dental.
Thank you for your review and for giving us a 5-star rating, Stephanie. :)
Fantastic experience: I had an amazing experience with Jiva Dental from start to finish and I am extremely happy with my new smile :-D. The receptionist, Jenna, was always super warm, professional and friendly and made me feel calm on treatment days. Jess, the dental nurse, did a fantastic job of assisting Dr Bob during my treatments and never failed to make me chuckle, making sitting in a dentist chair a lot easier! Dr Bob himself transformed my smile! I now have well shaped and bright teeth that still look natural. I didn't think this sort of job could be done on my original teeth but this team have proven to be miracle workers. THANK YOU!
Fantastic experience: I had a fantastic experience with Jiva, when having veneers implanted and fillings carried out. Everyone involved at the Practice is kind, conscientious and professional and the results of my treatment are amazing. I would recommend their services to anyone.
Fantastic experience: I've just completed the full Invisalign treatment with Dr Bob Bhamra and it was a fantastic experience from start to finish. He made sure that I was happy with the whole process and his clinical support team were very professional and caring throughout the 8-month journey. Also, a big shout out to Jenna at the front office who is exceptional at making people feel welcomed and reassured at Jiva Dental.
Hyun, it has been a pleasure seeing you at the practice, you have been a fantastic patient. Your feedback will be passed onto the team, and make sure to show off your Invisalign smile to everyone :D
Fantastic experience: I came on recommendation to Jiva and Dr Bob for his skills to make a quality crown for a front tooth, after having had a traumatic experience elsewhere with a crown that looked awful. Dr Bob and the lab worked together to create an well fitted, amazingly realistic crown that gives me confidence when I smile. I am staying as a dental patient, as I like Bob's quietly confident skill and approach, as well as the friendly staff around him. Many thanks.
We are delighted that you love the results of the crown and that it has given you more confidence to smile. Your kind words will be passed onto Dr Bob and the rest of the team.
Fantastic experience: I’ll start by saying it’s the best thing I decided to do . After contemplating for years whether to get braces or not I finally decided to . Invisalign are great as my biggest fear was what would they look like . I was happy that they were less visable than the normal braces . I was overjoyed to see that in one year I had a completely transformed smile . The results where quick and successful . The team at jiva dental are amazing . I am a very nervous patient but they spoke me through every process and they were all patient and compassionate towards me. If I could choose again i would still choose jiva dental . They work around your lifestyle, it’s a great team and I think you get your money’s worth , I am very happy so thank you !
Fantastic experience: The old saying is "No Pain No Gain". However Jiva has rewritten the rule book and now delivers "No Pain with Spectacular Gain". My anxiety of dentists resulted in major dental problems including only large teeth stumps either side of the two front teeth, severe gum disease and cavaties. Over a relatively short period I had gum cleansing, root canals and temporary crowns giving me a fabulous set of teeth with which to smile. Within another short period I had permanent crowns. All of this was achieved in a completely painless way using sedation. While being awake I felt completely at ease and no pain. All the staff were fabulous putting me completely at ease. During the process I was trained in how to correctly brush my teeth to ensure my gums continued to improve. A recent checkup showed that the health of my gums were continuing to show major improvement. All this was achieved by the Jiva Team. Thank you very much John Faulkner.
Thank you, John, for writing us this excellent review. We are over the moon that we have been able to exceed your expectations, and we look forward to seeing you again at the practice.
Fantastic experience: Having avoided the dentist for some 10 years I was eventually persuaded to visit Jiva by my partner after her excellent experience. The online reviews were also great so I thought why not, I was very much overdue having had painful root canal when younger I was very nervous of letting anyone in to have a look, and I knew I needed work done, which made delaying it worse. I linked going to the dentist to shooting pain in my teeth, prodding, poking and drilling. My experience was refreshing.... The people are what make Jiva, ever since my first visit a year ago I’ve always been greeted with a smile and treated with great respect and kindness. Dr Bob has an excellent caring method when it comes to dentistry and it is very clear he and his team have very high professional standards. I was made at ease and kept informed throughout each step during examinations and treatments and was handled with great care! He gained my confidence in order to perform 3 fillings, an extraction and subsequent implant (with the partner dentist) and crown fitting. I was kept in control at all times as to what I’d like done to my mouth. During the most daunting procedure, which I found to be the tooth extraction I can honestly say I didn’t feel a thing. When it came to the implant, a surgical procedure with drilling, I felt a lot less anxious and nervous and quite at ease in fact as I knew I was in good hands. I’m now no longer dreading that next visit, in fact I enjoy visiting the team at Jiva and regularly visit the hygienist in between checkups now I have regained pride in my teeth. The customer service out of the dentist chair is also brilliant. It’s always great to have a chat with the team, I’m always kept up to date with my appointments, and have found Jiva to be flexible to changes due to my non routine work life. I thoroughly recommend Jiva to anyone and have referred work colleagues and friends as I’m confident they’ll receive the same great customer service and care as I do.
Fantastic experience: Highly recommend Bob and the team at Jiva Dental. Everyone is friendly, welcoming and professional. More recently we have turned to Jiva for Invisalign for our son instead of the traditional metal braces offered by orthodontists. He was particularly impressed with the laser scanner instead of having to take a mould of his teeth. Bob clearly explained the Invisalign process and we are not only amazed and pleased with the results, but how quickly it was achieved.
Thanks for leaving us this review Lesley, we are so pleased that you decided for your son to have Invisalign vs traditional metal braces. Your kind words will be passed onto Bob :)
Fantastic experience: I had a very good experience here. As a very nervous patient who hadn't been back to the dentist since a bad experience as a child, I managed 3 appointments of fillings and other work with Muneeza Malik who was very calming and explained everything. Highly recommend trying Jiva if you are nervous!
Fantastic experience: I have seen Bob from 2018 and have undergone some very intensive treatment. The outcome of which has been more than I anticipated with exceptional results and of the highest calibre. Bobs treatment plan was meticulous and strategic tailoring it to my health needs. Throughout the plan, he always collaborated easing me through the process keeping me in a confident state. His approach, impeccable skills and expertise is unsurpassable. This is reflected in his team approach and fellow staff who have been warm and supportive equally. As has the environmental physical setting. I have the highest esteem for this practise!!! Najmun Islam
Thank you Najmun, for taking the time to leave this excellent review, your kind words will be passed onto Bob and the rest of the team.
Fantastic experience: I have been a customer of Jiva dental for more than 3 years. I couldn't be happier with the experience. Bob has both awesome personality and amazing skills. With his help, my gum become healthier. I am more confident with my smile thanks to the alignment treatment. Definitely recommend!
You have been a very loyal patient, and we always look forward to seeing you at the practice :) We are so pleased that you love the results!
Negative experience: I was looking for a dental service in Kingston today, and realised that Jiva has a very high rating here and it's quite surprising, since I had a very negative experience. I had an appointment at Jiva in January last year. Nothing was wrong with the receptionist as somebody mentioned here, but the hygienist was not great at all. I felt very uncomfortable sitting in the chair with lots water and blood in my mouth, and the lady was telling me this is normal. I'm sure it was not normal, as it was not a first time a hygienist was removing a dental calculus for me. Then she didn't complete it, saying there is too much of dental calculus there and I need to come again later, so it finished halfway through (luckily!). The gums were itching for the next few weeks or so. It was the worst dental experience I had. Hopefully, the hygienist is rather changed or improved since my last visit. Otherwise be careful coming there. >>>>>>>>>>>>>>Update: 12/01/2019 Thanks for your response, but I'm disappointed even more, since you try to convince me that it was OK, however it wasn't. This is very annoying, so I reduce my rating even lower. I did very same procedure in various places in the UK and overseas. Normally, it takes less than 30 minutes and can be completed without drama, since it's a very simple thing. My gums were damaged and the procedure was not finished, and please don't tell me it's normal to have that feeling after the procedure, as I did the same procedure 10+ times and never had that bad feeling before. In the end, other than having my gums damaged, I wasted time and money and end up fixing it somewhere else where it went ok. Clearly I won't come to your clinic again, and do not recommend others to have a similar experience as I had. Regards, Alex
Hi Alexander,
We're so sorry that you did not receive the experience you were expecting. As our hygienist explained to you during your appointment, the extensive work you required on your teeth and gums at that point far out weighed the 30 minute appointment you had.
It is very common for your gums to feel sore and bleed a little bit after a hygienist appointment - and having spoken to our hygienist about this we're aware this was explained to you along with a recommended course of treatment for you to achieve the results you desire.
Unfortunately it would not have been correct or ethical to try and achieve everything you needed in one sitting. This is why we suggested you return to us and follow the suggested treatment plan.
We'd be more than happy to talk you through this again at your convenience if you would like get in touch with us.
Very best wishes,
The Jiva Dental Team
Fantastic experience: I've had a faultless experience with Jiva Dental. Everyone who works there is welcoming, friendly and considerate; it meant that going to the dentist, which I'd previously dreaded, no longer felt like an ordeal. My initial consultation was with Dr Bob, who was very patient and happy to talk through my treatment plan in detail. The majority of my treatment was carried out by Muneeza, who was equally capable and just such a lovely person. Together, they have done an amazing job and really given me back my confidence in my smile. My thanks also to Stella and Jenna, as well as Jess and Tina. Would recommend to anyone.
We are very pleased that we have brought back your confidence and that you love your brand new smile. Thank you Rhea, for this well detailed and wonderful review! :)
Fantastic experience: Amazing experience, I have been visiting dentists in many countries, Bob is the best, always explains well before treatment, and the best part: it’s painless!
Well this makes us very happy knowing this Victor! We are so pleased you didn't feel any pain :) Will pass on the feedback to Bob and the team.
Fantastic experience: I was very nervous when I went to Jiva Dental first time as I had very bad experience with my previous dentist. But after the first consultation I realized I have no reason to be scared when I`m going to see my dentist. I started my Invisalign treatment with Muneeza. She is very professional and patient and she has a great deal of knowledge. Always got proper explanation and advices what is happening and what is going to happen later while I`m doing my treatment. The Nurses are very nice and I`m also really impressed with the practice`s customer service. They always tried to offer me the most suitable appointments and keeping me updated about my appointments etc. I`m totally satisfied with my results, couldn`t be happier. Highly recommend Jiva Dental if someone is looking for a professional and modern dental practice.
Thank you so very much for your kind words, Bianka. It was such a pleasure providing the Invisalign treatment for you and we are so happy that we were able to exceed your expectations. We welcome your recommendations! :)
Fantastic experience: My name is Jeremy, all local anesthetic do not work on me. For that reason i suffer a lot and scared to go to the dentist! My life changed when i discover the Dr BOB with the sedation process! AMAZING! I do not remember any pain after the intervention! You pay the price, but it is realy worth it! Thank you JIVA DENTAL.
Thanks for leaving a 5-Star review with us :) our team at Jiva Dental always go above and beyond to deliver the best service to our patients!
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