Westbury Dental Surgery
Information about Westbury Dental Surgery
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: (closed)
Our comment from Top Dentistas about Westbury Dental Surgery:
Westbury Dental Surgery is renowned for its exceptional service and dedication to patient care. The practice is celebrated for its professional and friendly staff, including the highly skilled dentists who ensure a comfortable experience during treatments. Many patients have praised the efficiency of the practice, highlighting their ability to accommodate emergency appointments swiftly.
Key highlights include:
- Welcoming Atmosphere: From the moment patients walk in, they are greeted by polite and helpful reception staff, creating a warm environment.
- Expert Dental Care: Patients consistently report high-quality treatment with attention to detail, making even anxious individuals feel at ease.
- Timely Appointments: The practice is noted for its timely service, ensuring minimal waiting times while maintaining thorough and professional care.
- Community Trust: Many families have returned to Westbury Dental Surgery for years, reflecting the trust and satisfaction built through consistent quality service.
Overall, Westbury Dental Surgery stands out as a top choice for dental care, committed to patient satisfaction and delivering a positive experience at every visit.
Westbury Dental Surgery: Reviews
Fantastic experience: A very professional reception and perfect treatment from the dentist: didn't feel a thing during the filling.
Dear Mr Wharton
Thank you so much for your excellent review of our services and your experience. Thank you for the 5 star rating.
Thank you again and we very much look forward to seeing you again in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: 5 star service needed emergency treatment todayI was seen within two hours excellent service many thanks Mr Ghebru and staff Dave F
Dear Dave
Thank you so much for your lovely review. I have passed these on to my team today.
I'm really pleased you are happy with our service.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Westbury Dental Surgery
Fantastic experience: Polite ,Helpful, Friendly and Professional yes all of these as always
Dear Nick
Thank you for taking the time to review our services and leave us a 5 star rating.
Its really appreciated and we grow when patients leave us reviews.
Thank you again.
Kind regards
Tracie Dubb
Practice Manager
Positive experience: Called early afternoon with a loose crowd fitted me in same afternoon great service.
Dear Mr Burlow
Thank you so much for taking the time to leave our practice a 4 star review. We are pleased you are happy with our service and the speed in which you were seen.
We would be really appreciative to hear from you with how you feel we could improve and gain a 5 star rating.
We look forward to welcoming you back to the practice soon.
Kind regards
Tracie Dubb
Practice Manager
Westbury Dental Surgery
Positive experience: Always happy with my experience at Westbury Dentist.
Dear Louise
Thank you so much for taking the time to leave our practice a 4 star review. We are pleased you are happy with our service.
We would be really appreciative to hear how we could improve and gain a 5 star rating.
We look forward to seeing you again soon.
Kind regards
Tracie Dubb
Practice Manager
Positive experience: I was seen on time and my problem was resolved promptly.
Dear Susan
Thank you for taking the time for leaving our practice a 4 star review.
I would love your opinion on how we could improve our service and be rated a 5 star review.
Any feedback would be welcomed.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Positive experience: Tryed over 2 days to get phone answer with no joy , unusual as normally on the ball .trying to book check up. Simon H Last 3 numbers of mobile 771
Dear Simon
We’re sorry you had trouble reaching us. We have three phone lines, even though only one is required by our regualtors, and our reception team is always busy assisting patients in person while also answering calls. If the lines are busy, we encourage leaving a voicemail, as all messages are returned the same day.
We have now returned your call and do hope that you would revisiting your review in the future.
Thank you.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: The staff make you feel very welcome indeed. Polite professional are just a few words i would use.
Dear Mr Pritchard
Thank you so much for your kind words. We’re delighted to hear that you felt welcome and well looked after by our team. Providing a friendly and professional service is always our priority, and it’s wonderful to know this came across. We really appreciate you taking the time to share your experience.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: It is very good
Dear Mr Nevin
Thank you so much for taking the time to leave our practice a 5 star rating and kind comment.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Always have extremely good treatment at Westbury Dental Surgery,I had toothache and Dr Ghebru found the problem and sorted it very quickly,they are the best dentists I’ve ever used,I throughly recommend them.
Dear Mr Jones
Thank you for taking the time to leave a review. I really appreciate the 5 star review and lovely comments. This really means a lot to all of us. Please be assured you are a valued patient of our practice so you feed back is very important to us.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Positive experience: Just glad to get a same day appointment
Dear Mrs Ballinger
Thank you for taking the time for leaving our practice a 4 star review.
I would love your opinion on how we could improve our service and be rated a 5 star review.
Any feedback would be welcomed.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Positive experience: All good but still very sore . Don’t like going dentist but I suppose all went well
Dear Melanie
Thank you for taking the time to review our services.
I'm sorry to see you have given us a 3 star rating and would love feedback on what would afford us a 5 star rating?
I look forward to hearing from you and we look forward to welcoming you back to our practice in the future.
Many thanks again
Tracie Dubb
Practice Manager
Fantastic experience: Kind and understanding staff professional and caring for people who are nervous and anxious many thanks for your help John
Dear John
Thank you for your kind review and 5 star rating. I'm happy you are pleased with our services.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: I've been attending this practice for more than 40 years. They provide an excellent service
Dear Mrs Harris
Thank you so much for taking the time to leave or practice a 5 star rating and for leaving a lovely review.
Thank you so much for your continued loyalty to our practice.
We look forward to seeing you again in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: I have had to visit Westbury Dental Surgery on several times of late for treatment. The service from reception to dentist has been first class. I cannot recommend them all highly enough.
Dear Mr Creemer
Thank you so much for your 5 star rating and lovely review.
We really appreciate you doing so.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Brilliant surgery with fantastically warm, friendly and competent reception staff, skilful dentistry and excellent hygienist. I cannot fault my care at Westbury Dental Surgery.
Dear Liz
Thank you so much for your 5 star rating and your warm review.
We really appreciate you doing so.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: I absolutely dread having to go to the dentist, even just for a check up, but all the staff at Westbury Dental surgery from the lovely receptionist to the brilliant dentist make it a much better experience. This is the only dentist I have been able to keep up with my regular check ups, can’t praise them highly enough.
Dear Sharon
Thank you for much for taking the time to leave such a positive review of our services and your experience.
We really are happy to have read this.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Professional, polite and incredibly accommodating with my more urgent appointment. From booking the appointment and throughout my treatment I always feel looked after and well informed . Thank you ever so much.
Dear Wendy
Thank you for much for taking the time to leave such a positive review of our services and your experience with us when in need of urgent care.
We really are happy to have read we have had such a positive impact.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Excellent dentist and great staff, best dentist I've ever had, would highly recommend
Dear Andrew
Thank you for taking the time to review our services and leave us a 5 star rating.
Its really appreciated and we grow when our patients leave us reviews.
Thank you again.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Another great dental appointment today! One of many that I will be having to get my teeth fixed! But generally happy with my dentist!
Dear Nicola
Thank you for your lovely review. We're so pleased to hear that you're happy with your dentist and had another great appointment. It's fantastic to see your commitment to your dental health, and we're here to support you every step of the way. Looking forward to seeing your progress and helping you achieve a smile you’re proud of :-)
Best wishes
Tracie Dubb
Practice Manager
Fantastic experience: Great experience. I was late but was accommodated. A great dentist always efficient, kind and makes the children feel at ease. The best, Sarah
Thank you so much for your lovely review, Sarah. We’re really pleased we could accommodate you and that you and your children felt comfortable during your visit. Your kind words mean a lot to our team – we look forward to welcoming you back again soon.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: The welcome is always helpful and considerate. As a more elderly client with mobility problems who has lived a hedonistic life I am blessed with most of my teeth albeit well worn. The service that I am given is always helpful and thankfully completely painless,
Dear Mr Hedley
Thank you so much for your kind and thoughtful words. We're truly grateful for your continued trust in our care. It’s always a pleasure to welcome you, and we’re glad to hear that our team has helped make your visits both comfortable and painless. Your positive spirits are always appreciated. We look forward to continuing to support your dental health for many years to come.
Warmest regards
Tracie Dubb
Practice Manager
Fantastic experience: My treatment at this dental practice has always been first class with fantastic staff
Dear Ms Davis
Thank you so much for your kind review and lovely feed back on our team.
It's really appreciated.
We look forward to seeing you again.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: All good and on time well done
Dear Rob
Thank you for taking the time to leave a 5 start rating and lovely comment.
I'm glad everything has been as it should be for you.
We look forward to seeing you again in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: As pleasant as a visit to the dentist can be! All the staff were very polite and helpful, and the treatment was carried out very quickly and professionally.
Dear Steve
Thank you for your wonderful review. We’re so pleased to hear that you found your visit pleasant and that our team made you feel well looked after. We’ll be sure to share your kind words with the staff, and we look forward to seeing you again in the future.
Kind regard
Tracie Dubb
Practice Manager
Fantastic experience: Thank you for looking after me as usual have received good and kind attention through a long process
Dear Susan
Thank you for much for taking the time to leave us a 5 star rating.
It's really appreciated.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: I have been a client of Dr Ghebru and his team for several years and I get professional and friendly service.
Dear Alex
Thank you so much for your 5-star rating and loyalty throughout the years. We’re delighted to know you had a positive experience with us. Your support means a lot to our team, and we look forward to welcoming you again at your next visit.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Very efficient.
Dear Gareth
Thank you so much for your 5-star rating. We’re delighted to know you had a positive experience with us. Your support means a lot to our team, and we look forward to welcoming you again at your next visit.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Very quick response and apt, Excellent treatment, as usual
Dear Margaret
Thank you so much for your 5-star rating. We’re delighted to know you had a positive experience with us. Your support means a lot to our team, and we look forward to welcoming you again at your next visit
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Excellent dental practice! I usually see Dr. Ghebru, who is so gentle & kind, but I had an emergency appointment today with Dr. Richardson who was equally as lovely & very thorough! Dr. Luke is also so wonderfully patient and kind to my children, and the receptionists (especially Jolene) are amazing! Literally cannot fault the practice and would not go anywhere else! Thank you!
Dear Danielle
Thank you so much for such a thoughtful review. We’re delighted to hear that you’ve had positive experiences with Dr. Ghebru, Dr. Richardson, Dr. Luke, and our reception team. It means a lot to know you and your family feel so well cared for by the whole practice. We’ll be sure to share your kind words with everyone mentioned – feedback like this makes all the difference.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: This is a lovely dental practice from the moment you walk in, checking in with the friendly reception, to seeing the kind, caring and professional dentist, Dr. Bereketeab Ghebru. I highly recommend this practice.
Dear Susan
Thank you for taking the time to leave our practice a lovely review. Ella was happy to make sure you had everything you needed for your appointment and so pleased you were happy with your experience. Dr Ghebru thanks you so much for your kind words and continued loyalty to our practice.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Dr Gebru very professional. Receptionist is lovely
Dear Jan
Thank for your review and a five star rating. We are thrilled with the feedback.
Thank you again and we look forward to seeing you again.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Couldn't have been better. Parked outside the door. Lovely greeting from receptionist. Only had to wait about 2 minutes to see the dentist. Filling and de-scale done quickly. One happy customer.
Dear Jacqui
Thank you so much for your informative and kind review. I'm delighted you're happy with our services.
We do love it when patients have a great experience coming to the dentist.
We look forward to seeing you again.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Brilliant dentist,great treatment, really nice staff
Dear David
Thank you for taking the time to leave a positive review of your experience of our practice.
We look forward to welcoming you in the future.
Kind regards
Tracie Dubb
Practice Manager
Positive experience: My dentist is understanding as I’m very nervous, always get a smile from reception ladies.
Dear Beverley
Thank you for taking the time to leave a 4 star rating.
We appreciate it.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Brilliant surgery, emergency appointment, seen really quickly. All staff very friendly and helpful.
Dear Mr Walker
Thank you so much for taking the time to review our services and leave such lovely comments and a 5 star rating.
We really value you as a patient and are so pleased you are happy with our practice.
We look forward to welcoming you back in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Excellent service, polite staff and overall good experience.
Dear Mr Sherwood
Thank you so much for taking the time to leave your 5 star rating and reviewing our practice so positively.
We really appreciate it.
We look forward to seeing you soon.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Excellent service
Dear Lee
Thank you for taking the time to review our services and leave us a 5 star rating.
We grow from patients of our practice sharing their experiences, so we really appreciate it.
We look forward to welcoming you back to the practice in the future should you need us.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Lovely reception staff. Kind and reassuring nursing and dental staff
Dear Debra
Thank you so much for taking the time to review our services so highly and your lovely comments.
We really appreciate you doing so.
We look forward to seeing you again.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Jolene on reception was lovely and very efficient. Always excellent dental from Dr Ghebru and his team. All good!
Dear Mr Sterry
Thank you for taking the time to review our services.
I am pleased to hear you are so happy with our practice.
I will share your review with the team.
Thank you again.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: The dentist was very friendly, helpful and caring. She took time to explain things and filled my tooth with great care. Receptionists are always friendly and welcoming - very professional service!
Dear Keith
Thank you for your really kind review and 5 star rating. I'm happy you are pleased with our services.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: I have been a patient at Westbury Dental Surgery for many years now and so have my children. The reception staff and Dr Ghebru are always very kind and helpful with all of us.
Dear Natalie
Thank you for taking the time to review our services. We are thrilled you are so happy with our team and services.
We look forward to welcoming you back to the practice.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Very quick and professional
Dear Graham
Thank you for taking the time to review our services. We are delighted you are happy with them.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Great, very thorough and gently done! Thanks Dr Richardson.
Dear Glyn
Thank you so much for taking the time to review our practice. We are thrilled to hear your feedback on Dr Richardson too.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Staff very helpful and pleasant. Can always get an appointment when needed in an emergency.
Dear Colin
Thank you for taking the time to leave a 5 star rating and lovely comment.
We appreciate it and look forward to welcoming you back to the practice,
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Once again, another enjoyable check up at Westbury Dentists. The staff are all very pleasant to deal with and always very helpful. Thank you!
Hi Alan
Thank you for taking the time to leave a 5 star rating and kind review.
We look forward to welcoming you back to the practice.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Absolutely excellent service as always
Dear Rob
Thank you for your kind review and 5 star rating. I'm happy you are pleased with our services.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Good customer service and very helpful
Dear Steve
Thank you so much for your 5 star review.
We are all delighted you are happy with our service.
Thank you again for sharing your feedback with us and others.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Excellent! My dentist gave me plenty of advice about my particular problem and prescribed medication.
Dear Frankie
Thank you for taking the time to review our services.
I'm glad you're experience has been excellent with us.
We look forward to seeing you again.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Efficient, helpful service - always great in emergencies
Dear Judy
Thank you so much for taking the time to leave a 5 star review about our practice. It's really great to hear you are happy with our services.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Fantastic service, Dr Ghebru always puts me at easy as he knows lm always nervous, have been going to him for many many years, nothing is to much trouble, if l have an emergency he will fit me in straight away Cannot fault, very happy patient
Dear Mrs Bucknall
Thank you for taking the time to leave such a lovely 5 star review. We are really pleased you are happy with our services.
We really appreciate you as a patient.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Had a visit to hygienist this morning. Such a lovely greeting and a great job done cleaning my teeth. The best ❤️
Dear Mrs Tippins
Thank you so much for your kind review and 5 star rating. The whole team are thrilled you are happy with our services.
We look forward to seeing you again.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Have always recieved good care from my dentist, the practice can get busy meaning waiting times are extended but this is to be expected sometimes. Staff are friendly and efficient. I would highly recommend.
Dear Darren
Thank you for taking the time to leave such a positive 5 star review and one that shows the reality of a busy practice. We do appreciate you being so gracious regarding the wait some patients do face. We aim to see all patients in pain every day on the day so sometimes that does mean schedule none emergency appointments do a little wait. We do try to keep this to a minimum. We again really appreciate your understanding.
I am pleased you are happy with our service.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Great Place
Dear Graeme
Thank you for taking the time to leave our practice a 5 star rating.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Do not normally like Dentists but it was pleasant visit thanks to all
Dear Martin
Thank you for taking the time to leave a review! I'm so pleased to hear that your visit was a pleasant one, especially as someone who doesn't normally enjoy trips to the dentist. I've passed your kind words on to my team—they really appreciate it. We look forward to seeing you again and making future visits just as comfortable.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Brilliant service. Always try to fit you in for an appointment. Dr Ghebru is fantastic kind and I would not go to anyone else for my dental treatment. Jolene on reception goes above and beyond in her role. She is always pleasant, happy and her customer service is exceptional. She will try to accommodate you in an emergency, she takes her time to explain everything to you. Cannot thank them both enough for her help over the years. Thank you!!
Dear Shezza
Thank you so much for your 5 star review and amazing comments on our team. We are very proud to announce that the world of dentistry agrees with your comments on Jolene as she has been short listed for receptionist of the year at this years dentistry awards. So thank you for your comments again.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Helpful friendly staff
Dear Andrew
Thank you for your 5 star review.
I'm pleased you are happy with our service.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Brilliant dental practice, Dr Ghebru is amazing and extremely resourceful at times . All the staff are amazing. Jolene on reception is a happy, helpful soul. Can't recommend enough.
Dear Allison
Thank you for your kind review and 5 star rating. I'm happy you are pleased with our services and especially our reception team.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Broke a tooth and rang for an emergency appointment. Received excellent treatment within 2hrs of ringing. Very pleased with results. Many thanks!
Dear Sally
Thank you for taking the time to leave a 5 star rating and feedback of your experience. I'm glad it was such a positive experience too.
We hope to see you again in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Having been un able to register with a dentist for over six years, I was nervous and ashamed of my teeth. However, I was warmly welcomed and put at ease by Jolene on my first visit to register. I left reassured that I would be well looked after. At my first appointment I was again reassured at reception, and was very relaxed during treatment. Everything was cleatly explained by the dentist, and I was treated courteously throughout. I have no hesitation in recommending this dental practice.
Dear Leena
Thank you so much for your kind words. We understand that visiting the dentist after a long time can feel nerve-wracking, so we’re delighted to hear that Jolene and the team made you feel welcome and at ease. Your comfort and care are our top priorities, and we're so pleased you felt reassured throughout your visit. We truly appreciate your recommendation and look forward to continuing to provide you with the best possible care.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Friendly helpfull reception staff.
Dear Rachel
Thank you for your 5 star review and lovely comments.
We are delighted you are happy with our services.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Friendly staff, always helpful. Dr Berekateab is a great dentist and always very kind and gentle .
Dear Melanie
Thank you so much for taking the time to review our services.
The whole team is delighted with you feed back.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Emergency extraction dealt with so quickly and efficiently
Dear Mrs Carmody
Thank you for taking the time to review our practice and leave feedback of your experience of our practice.
We are thrilled to have been able to help you.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Always very polite and helpful. A very efficient and understanding surgery.
Dear Chris
Thank you so much for your kind review. We are all delighted you are happy with the service we provide.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: I had an emergency problem with a tooth today. I rang at 9, I was booked in for 2 and I was sorted before 4 (including an extraction). All staff, throughout the practice, were so caring and compassionate and I really felt looked after and, importantly for me, everything was explained really clearly.
Dear Beccy
Thank you for taking the time to leave a 5 star rating and great account of your experience. First of all I'm sorry to hear you were having trouble and I'm really pleased you are satisfied with our service.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Excellent work zero pain, which is great for me! Brilliant staff and service!
Dear Bev
Thank you so much for your kind words! We're thrilled to hear that you had a pain-free experience and enjoyed our team’s care. Your comfort is our priority, and we truly appreciate your support. Looking forward to seeing you at your next visit!
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Friendly, excellent.Thank you
Dear Dawn
Thank you for taking the time to leave our practice a lovely review.
We appreciate it.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Been coming here for 20 years. The staff are very friendly, helpful and happy to accommodate you when issues arise
Dear Lee
Thank you for your kind review comments and clear loyalty to our practice. I'm really pleased we have been able to serve you successfully for so long.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: As usual staff very efficient and polite. My appointment was met promptly time and the hygienist and her nurse were extremely professional.
Dear Philippa
Thank you for taking the time to leave a lovely review for our practice.
It's appreciated.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: I had a emergency appointment and the dentist was fantastic
Dear Teresa
Thank you so much for taking the time to leave our practice a 5 star rating and lovely comment.
I'm really pleased we were able to help you.
Thank you again.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Service is always good. My dentist is always courteous, polite, due to unknowns with other patients my appointments are not always on time but never a long wait. I get text reminders the day before. I'd certainly recommend them.
Dear Elizabeth
Thank you for taking the time to review our services with your honest feedback.
I apologise that your appointments aren't always on time and this is something we do work on regularly by auditing and discussing these areas of inconvenience to our patients so we can improve.
We hope this hasn't been too much of an issue and we hope that next time we can ensure we are on time for you.
I am pleased to hear you are happy with our service despite the delays and we look forward to welcoming you back to the practice in the future.
Thank you again.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Good, no complaints.
Dear Simon
Thank you for taking the time to leave a 4 star rating and reviewing our services.
I'm sorry to hear we haven't met expectations with your appointment time and can only apologise.
We do hope that we meet expectations at your next visit and look forward to welcoming you back to the practice.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Great dentist. Gentle and informative. Never have an issue with him
Dear Richard
Thank you for taking the time to leave our practice your feedback and positive experience. It's great to hear from patients and that we are doing things well.
Thank you again.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Good dental care at a reliable and communicative dental practice
Dear Mr Hewer
Thank you so much for your kind review and feedback on our practice.
We all really appreciate it.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Dr Richardson was very gentle and explained clearly the problem at hand. I had a pain free visit for an extraction. Very grateful for the service Bivina Baby the dental hygienist did an amazing job. Money well spent and coming away better equipped to avoid dental problems in the future
Dear Sara
Thank you so much for taking the time to leave our practice and clinician a lovely review and 5 star rating.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Welcome by receptionist. Dentist very thorough and always makes me feel relaxed. Got an appointment with toothache on same day I rang. Brilliant alround service
Dear Anne
Thank you for your five star rating and your feedback on our service. It's really appreciated that you have shared your experience of our practice.
We look forward to welcoming you the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Really caring surgery
Dear Mr Tranter
Thank you for your kind review.
We look foward to welcoming you back to the practice.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Went in for checkup and had two teeth sorted out then and there. Very friendly atmosphere. Very pleased.
Dear Mr Pawling
Thank you for taking the time to review our service and practice. We really appreciate the feedback.
We look forward to see you again in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Always helpfull and Dr Ghebru is so kind
Dear Valerie
Thank you so much for taking the time to leave our practice a review and lovely comments about our dentist.
Thank you.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Brilliant service lovely friendly staff
Dear Mr Lane
Thank you for taking the time to leave a 5 star rating and kind review of our practice and staff.
We really appreciate it.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Warm friendly staff and professional work, always find a way to fit you in when you have issues - I feel very fortunate to have them
Dear Mr Hawkins
Thank you so very much for your really kind review of our practice and team.
I'm so pleased you are happy.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Always friendly. Excellent service
Good morning Richard
Thank you for much for taking the time to leave our practice a 5 star rating and great review.
We grow from patients leaving feedback for us and therefore is very valuable to myself and the team.
Again much appreciated.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Awesome service, had an emergency,and fitted me in the next day.
Dear Mark
Thank you for your kind comments and 5 star review.
I'm thrilled you are happy with the service your received.
Thank you.
Kind regards
Tracie Dubb
Practice Mangager
Fantastic experience: I contacted the surgery for a possible cancellation, due to my crown + half bridge coming adrift. I got a same day appointment, with my usual dentist. All staff were very professional. My dentist re-cemeted my problem back into place. I paid my bill and left very pleased at the service I had received. Thank you all.
Dear Mr Piddock
Thank you for much for your 5 star rating and such a detailed review of our services.
I'm so pleased we were able to assist to swiftly, we do pride ourselves on being able to do so on most occasions for our patients.
Thank you again and we hope to welcome you to the practice again in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: it was the best experience in recent years since I haven't been to the dentist, the last time I went to the dentist was a few years ago and I said I would never go again, but today for the first time I took my heart in my teeth and I said I have to go because I can't stand the toothache any longer and it was amazingly good, how nice the nurses talk to you and all the staff at the dentist, I will come back with great pleasure, thank you
Dear Oana
Thank you so much for your 5 star rating and amazing review.
I'm am incredibly grateful for such a detailed review of your experience at our practice. I'm even more delighted that our practice and team have given you the confidence and trust to return. Long may this continue for you.
Thank you again and we hope to see you again for routine appointments.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: After a full clean of teeth, the following day my front crown disintetgrated. Monday morning they replaced it. Grand job, well happy, thank you.
Dear Mr Farnell
Thank you for your kind review and 5 star rating.
I'm really pleased you are happy. That's great news.
We look forward to welcoming you to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: On time, friendly, took my views into consideration
Dear Mr Lees
Thank you for taking the time to review our practice and leave a 5 star rating and lovely feedback.
I'm happy you are satisfied with our service.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Great care and service as usual. I used to be really anxious about going to the dentist but find this practice really okay. Thanks
Dear Mr Riach
Thank you for taking the time to leave such a great review and I'm so pleased that our practice has had such a positive impact on you. It's great to hear.
Thank you again and we look forward to your next visit to our practice.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Very good dentist , friendly and professional staff
Dear Mr Grigg
Thank you so much for your kind review and 5 star rating.
It's lovely to hear from our patients in this way.
Thank you again.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Excellent service, Lovely staff
Dear Mary
Thank you for taking the time to leave us a lovely comment and 5 star review.
We look forward to seeing you again.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Really lovely and helpful Dental Surgery. The team there are really good and they are great with the children, with stickers and a special tooth fairy post on the wall, where the children can give and receive letters to the tooth fairy.
Dear Beki
We really appreciate this review as these small details are rarely mentioned and it does help people understand the kind of practice we are, so thank you.
The team and I are really pleased you are so happy with our practice.
We look forward to seeing you again in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Quickly fitted in following a night awake with an absess, made aware of my choices on routes to following the tooth giving problems. No problems at all
Dear Lynne
Thank you for taking the time to review our services and leave really great review. This will help future patients to understand we do want to have our patients taken out of pain as soon as we can.
Thank you again for your honest review and we look forward to welcoming you back to the practice in the future and hope now you can get a good nights sleep.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: No problem with checking in seeing dentist and out
Dear Corrina
Thank you for your kind review and 5 star rating. I'm happy you are pleased with our services.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Excellent friendly & Professional service
Dear Mr Jenner
Thank you so much for taking the time to leave our practice a 5 star rating and a kind review of our services.
We appreciate the feedback and it really helps other patients feel secure in our services and motivates our team to continue to offer a 5 star service.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Great reception staff, great dental nurse and wonderful dentist. He is kind patient and gentle.
Dear Mrs Beynon
Thank you so much for your 5 star rating and kind review of our team. We are all pleased you are happy with our practice and service.
We look forward to see you in practice again in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: To date, the dentist is one of the best I have had in my life. Everyone is polite and gives me a warm welcome
Dear Mr Thornton
Thank you so much for such a warm and positive review. We appreciate the time you have taken to do so.
Our team do read all of them and it does motivate them daily.
We look forward to welcoming you back to the practice in the future.
Thank you again.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Reception staff is always helpful and pleasant. Mr Richardson the dentist is kind and listens to your problems. All round a very professional service. Warmest Wishes. John Owen.
Dear Mr Owen
Thank you so much for leaving such a kind review.
We are really pleased you are so happy with our service and your dentist.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Veary good dental practice highly experienced
Dear Mr Davies
Thank you for taking the time to leave our practice and review.
We are delighted you are happy.
Thank you again.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Dr Ghebru is frigging awsome! Best dentist on the planet.. I'm Autistic, he doesn't know but he always makes me feel at ease. All the team are really friendly and professional. I used to fear the dentist and now it doesn't fase me at all. Superb
Dear Mr Cook
Thank you for taking the time to leave us such an amazing review.
We are all delighted you are so happy with Dr Ghebru and our services.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Visiting the westbury dental surgery today was perfect very friendly and excellent service as usual keep the friendly good work up please
Dear Mr Little
Thank you for taking the time to leave a 5 star rating and lovely review of our practice.
We do aim to offer a friendly service and welcome atmosphere, so we are glad we have got it so right for you.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
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