Dr Ray Dental & Facial Aesthetics
Information about Dr Ray Dental & Facial Aesthetics
Opening hours
- sunday: (closed)
- monday: 9h-13h, 14h-17:30
- tuesday: 9h-13h, 14h-17:30
- wednesday: 9h-13h, 14h-17:30
- thursday: 9h-13h, 14h-17:30
- friday: 9h-13h, 14h-17:30
- saturday: 8:30-15h
Professional and reliable dental practice in Rochester established since 2005
Our comment from Best Dentists about Dr Ray Dental & Facial Aesthetics:
Dr Ray Dental & Facial Aesthetics is a highly regarded dental practice in the UK, known for its exceptional patient care and friendly atmosphere. Patients consistently praise the gentle and professional approach of Dr. Ray and her team, resulting in a calm and reassuring environment that puts even the most anxious patients at ease. Some of the key highlights of the practice include:
- Outstanding Customer Service: The staff is noted for their friendliness and professionalism, making every visit a pleasant experience.
- Expert Care: Patients have reported excellent results, with pain-free treatments and thorough explanations of procedures.
- A Welcoming Environment: Many patients appreciate the welcoming atmosphere, which helps alleviate fears associated with dental visits.
- Comprehensive Services: The practice offers a range of dental and facial aesthetic services, ensuring all patient needs are met.
Overall, Dr Ray Dental & Facial Aesthetics is highly recommended for anyone seeking high-quality dental care in a supportive setting.
Dr Ray Dental & Facial Aesthetics: Reviews
Fantastic experience: When you need a dentist it’s usually quite urgent, I have been using this one since I can remember and they have never let me down
Fantastic experience: I'm 45 yo. I've been to many dentist in 3 different countries. Some better than others but every time you expect a bit of pain or at least discomfort. Well... not in Dr Ray' chair!!! This lady is most gentle, caring and super professional at the same time. Her work is exceptional. So if you want amazing smile and feel no pain getting it, book an appointment with Dr Ray. Thank you for all your hard work Dr Ray and big thank you to all the staff, super friendly and professional Joanna
Fantastic experience: You may have to wait but the service you get is outstanding. Friendly and helpful staff
Negative experience: Appalling dentist, poor morals and extremely rude. Wish I could give zero stars.
Fantastic experience: Absolute professionalism shown by dentist and her assistant, they both was so calm and patient, definitely recommend this dentist
Negative experience: Both my children have been with them since their first check up now 19 and 23 as soon as they reached 18 they were thrown off because they only want private patients to bring in the money .So obviously having your teeth cared for is only for those who can afford extortionate fees
Fantastic experience: I can't speak highly enough of Dr Philip, his assistants and the staff at this practice. I hate going to the dentist but they made the work I needed done (five extractions, a new denture, cleaning and two fillings) as easy and pain free (literally) as possible. It's tucked away around the back of Strood but don't be put off by the simple vibe. This guy really knows his job and the staff are lovely.
Fantastic experience: Just want to highlight the support received from this practice, everything has been a smooth process for my treatment that was required, sadly my body decided to be silly and allow an infection to set in after a tooth extraction, but I went back here for help and the treatment was fab, was seen quickly due to the emergency thankyou everyone who had an imput in my care recently.x
Fantastic experience: I was made very welcome by all staff. Mr Praveen Philip is a lovely man. I felt relaxed and comfortable. Very easy to talk to. He went through every option that was available to me for my tooth problem without any pressure and left the choices with me. I would 100% recommend. Even if you don't like going to the dentist. I would still recommend you try this practice
Negative experience: Very Rude Receptionist, esp the female receptionist at strood center. My partner was 10 mins late for my sons appointment and it was bc my partner had issues locating the Clinic. I called to find out why my son was not seen and to knw how long each appointment was , she was very nonchalant in responding to me even when i tried to let her knw i was just expressing frustration at the situation! To sum it up she hanged up the call on me . It should be noted that this same lady was very unprofessional the day i came for my own appointment. ( being a pregnant woman and needed checkup) but i felt that was a one time thing Happening again with my visit with my son! Makes me wonder if she is trained in customer service.
Fantastic experience: From start to finish it has been a great experience. He know that going to the dentist can be stressful and intimidating, however, at Dr. Ray its just different, this business tick all the boxes. Customer service 10 out of 10 Dental treatment 10 out of 10 Cleanliness 10 out of 10 Price very reasonable, i must admit its on the cheap side for the service they provide. Big Thank you
Fantastic experience: Very gentle and kind. Extremely helpful with urgent requests.
Fantastic experience: Excellent Dentist, I had a filling and a clean. Great results, great service.
Fantastic experience: Dr Ray was brilliant. She’s very gentle and patient and constantly reassured me. She did an excellent job and I’d be more than happy to have more treatment done by her and would definitely recommend her to family and friends.
Fantastic experience: It's been around 10 years since I visited a dentist due to moving around frequently. I decided it was time to step up and register and I'm so glad I chose Dr Ray Dental. Super friendly staff, calming environment and an incredibly skilled dental team. Honest pricing and discussions make me confident in the work I had done and my teeth look and feel tons better.
Fantastic experience: Excellent service, prompt and professional
Fantastic experience: Dr Ray is a lovely person who puts any nervous person at ease. Highly recommended
Fantastic experience: I am extremely grateful for the exceptional care and service I received at Dr Ray Dental & Facial Aesthetics. The team went above and beyond to ensure my teeth are perfect and well taken care of. From the moment I walked in, I felt welcomed and valued as a patient. The attention to detail and professionalism throughout my treatment were outstanding. I couldn’t be happier with the results, and I highly recommend Dr Ray and the entire team for anyone looking for high-quality dental and facial aesthetics care. Thank you so much!
Fantastic experience: Great staff and the dentist was great
Fantastic experience: absolutely fantastic, couldnt ask for a better dentist, Dr Philip is absolutely brilliant makes you feel at ease and making sure your alright and talks you through everything that hes going to do. Thankyou for everything
Fantastic experience: I am very scared of the dentist but he made me feel very comfortable and talk threw what was going happen to put me a ease Thank you x
Fantastic experience: Brilliant dentist, had an emergency and was seen within a few hours, and everything was resolved. Thankyou ☺️
Fantastic experience: Dr Ray best dentist I have been too does his best to ensure you do not feel any pain would recommend
Fantastic experience: What a breath of fresh air. Thorough examination, exray taken. Quelled my worries totally and advised me to come back in time as I am over worrying. No further chargers.
Fantastic experience: Very friendly and professional
Fantastic experience: Great practice, super friendly and efficient staff. Very clean and tidy and always very helpful.
Fantastic experience: Very approachable, professional and pleasant practice. Highly recomended
Fantastic experience: I used to hate going to the dentist, however I have zero problems going now! The dentist and his staff are sooo helpful and friendly and always remember me from previous visits and the things I had spoken about previously which makes you feel more at ease! I highly recommend this dentist practice!!! Only down side is the parking situation situation.
Fantastic experience: First impressions: very attentive, straight talking,explained everything clearly and made sure I understood what was needed. Gave options for all treatment, didn't try to coerce or sway my decisions. After years of very disappointing experience with previous dentist, I feel like I may finally be getting real, effective dental treatment. Have appointments booked for this, and, will let you know how it goes- I'm hoping for good things. My partner, who had it much worse, now has a real plan, after many years of pain and frustration, with no progress. Here's hoping. Can't thank Thakarys dental enough already.
Fantastic experience: Amazing experience! I have extreme dental phobia due to past trauma and haven't previously been able to have an appointment with any dentist unsedated. But I lost a filling and broke my tooth this weekend and had to have an appointment to get it fixed. They got me in same day as when I called about it and were so lovely. They went at my own pace and walked me through each step as they went. It was my first ever positive experience at the dentist. Will be coming back any time I need treatment from now on.
Fantastic experience: After going to NHS I will never go back to NHS goad such a good experience and will definitely have future appointments at this place
Fantastic experience: Great service! Come away with my smile back! Highly recommend
Fantastic experience: I hadn’t been to the dentist for a while and after my visit today I left feeling positive , I needed a couple of fillings but the plan of care was all printed out for me with the cost of the treatment if I wanted to continue with it , my dentist was lovely and very informative and the staff are very friendly and professional.
Thank you so much for your kind feedback Karen. We are so happy you had a good experience with us. We look forward to seeing you in the future.
Fantastic experience: The first time with this surgery, unfortunately I have a nervous problem with dentist because of bad experience in the past, they were very understanding with my fear issues, they relaxed me and have done an amazing job with my teeth, there professionalism is excellent and am now very comfortable with this surgery and I would definitely recommend them.
Fantastic experience: The hygienist completed a most thorough clean of my teeth this morning.
Fantastic experience: Excellent.Explained everything perfectly and the forthcoming treatment
Fantastic experience: I'm a fairly nervous dental patient, but I can honestly say that this dentist is one of the best I have visited. The staff are very smiley and helpful and the dentist is very reassuring and gentle. I can recommend them with confidence.
Fantastic experience: Very courteous, welcoming, soft spoken personal at reception, Treatment is very efficient and professional and comfortable in Treatment room, I am very very satisfied and recommend others
Fantastic experience: I was booked in for a deep clean, scale & polish, Vicky is so friendly and chatty, she made me feel at ease! She gave me lots of tips and reassurance, I couldn’t be happier! Very happy with how everything went and with my teeth. Thank you so much :)
Fantastic experience: Tooth extraction was completed today before I knew it! Dr Ray is always a caring professional with whom I have been patient for many years since she first qualified! Have never had any cause to doubt her dental advice. Thank you Dr Ray.
Fantastic experience: Received a reminder to book for check up. Booked with reception - incredibly helpful and professional. Immediately received a text with link to complete online questionnaire which is very simple to use. No queuing when I arrived - straight into Dentists chair. Dentist professional and helpful regarding any questions or issues I had. Thoroughly recommend this small, hidden away gem
Thank you so much for your kind feedback. We are so happy to hear you’ve had such a positive experience
Fantastic experience: I was happy with the service I received as everything was explained thoroughly and I was given the choice to decide what option to go with
Fantastic experience: Today being my first visit was a good experience, Adi at reception was both professional and extremely helpful. Dr Phillip was professional, polite and put my nerves to rest, his assistant also made me feel at ease too, he explained what needed to be done clearly. I am now looking forward (although still nervous ) to my next visit. Thank you.
Fantastic experience: Service quick , friendly . All staff welcoming and dentist patient and kind . People who suffer with mental health and anxiety should attend here . Sadly private but worth the extra cost .
Fantastic experience: I have been to dentist today in total agony ! Put at ease by lovely an very helpful Dr Ray thank you.
Fantastic experience: Brilliant dentist! Highly recommend. I have a bad phobia of dentist and she made me feel so at ease and told me what was happening throughout the procedure and made me feel relaxed.
Fantastic experience: The dentist went to great lengths to source a manufacturer who made an excellent plate with which I can eat and speak well. It also looks perfectly natural.
Fantastic experience: Dr Ray is so professional, kind and gentle as are all the staff. I’ve been a patient since she opened her practice. Today she removed a wisdom tooth with such care and expertise. Thank you so very much.
Fantastic experience: Jess was treated with care and patience. A great friendly experience.
Fantastic experience: I have been attending Dr. Rashmi Ray's dental practice for some years. I have always found my appointments to be a positive experience, enhanced by the considerate and caring approach I receive from Dr. Ray each time. I am so grateful to have an excellent dentist and have recommended her practice to others.
Fantastic experience: A very good dentist surgery. I am very happy with the treatment I have received here so far. All the staff are friendly, polite and professional.
Fantastic experience: Best dentist ever they are very polite with a careing nature and a good sense of humor and they always return your calls brilliant
Fantastic experience: Great people very helpful
Fantastic experience: I've just signed my baby up to this dentist and the experience so far has been great. Friendly and informative receptionist. The dentist and dental nurse were friendly and very happy to answer any questions. Thank you :).
Fantastic experience: This Dentish surgery is a professional dentist and the staff are very professional with excellent customer service I would highly recommend to anyone
Fantastic experience: Got multiple fillings and my teeth look a thousand times better. Great dental practice
Fantastic experience: Nobody likes going to the dentist. But I can honestly say that ever since I have been a patient there, I always feel, safe, put at ease, and we'll cared for. Everyone that works there are lovely and caring.
Fantastic experience: Used the whitening service offered at the practice, amazing service and end result. Can’t thank the team enough, very professional and so happy with the finished result. Highly highly recommend, thank you again!
Fantastic experience: I couldn't recommend Thakray dental practice highly enough! The staff are always gentle and understanding.
Fantastic experience: A thoroughly professional service, i am so pleased with the results ! Great care from start to finish.
Fantastic experience: Outstanding ....2 large fillings and a clean. Both sides of my face numbed !! I can honestly say I didn't feel a thing !! Dr Ray is so gentle and reassuring and professional. Rest assured if you fear the dentist you will be in safe hands with Dr Ray. Five Stars ....excellent Dentist .
Fantastic experience: My family and I have been using Dr Ray's dental practice for many years and even though we no longer live near the practise, we still make the trip! Dr Ray is very patient, caring and reassuring when seeing you and puts you at ease throughout for your treatment. My daughters have seen Dr Ray since they were babies and have grown up not fearing the dentist. Dr Ray's staff are extremely polite and courteous, especially her son who manages the reception. His customer service is exemplary. Always a pleasure to visit the dentist!
Fantastic experience: Dr Ray has been my dentist for many years. As always Dr Ray was friendly, caring and all round a very good dentist. If you're nervous and hate the dentist like I did, Dr Ray is the dentist for you. I no longer 'hate' the dentist. All the staff are polite and friendly. An all round good experience.
Fantastic experience: The experience from this dentist Is excellent Very Good
Fantastic experience: I am a very nervous patient and Dr Ray has been fantastic very caring, patient and gentle I will never go to another dentist all the while she is practicing I felt safe and welcome by all staff Would give more than 5 stars if I could
Fantastic experience: One of the best dentist in Kent,maybe the best,as a family we have received the best care ,very good with children and the reception gentleman is very experienced very polite ,excellent surgery.
Fantastic experience: Love the receptionists and Obviously Dr Ray
Fantastic experience: Love Dr Ray
Fantastic experience: Dr Ray his the best dental person that I've ever known. My experience with her was absolutely brilliant she's very gentle at her work. she tells you everything what she's doing and explains it very well you couldn't wish for a better dentist. In one word brilliant. Mr Darrell Cripps.
Negative experience: Received misinformation twice regarding a filling, got told within 6months any issue with the filling come back free of charge to now being told I got to full price again, due to lack of communication. Firstly there was no profanity, no one told me about an appointment, I never even received a call also I never misheard regarding the guarantee, I was told by the receptionist 6motnhs
Thank you for your feedback Mr. Bunter. We are sorry that you feel this way. The filling that you had placed back in June was a temporary GIC filling that is only ever expected to last up to 6 weeks, and was only guaranteed for 2 weeks. You were booked back in to complete your treatment in July but then cancelled the appointment stating that it was no longer needed. A normal filling would have been under guarantee for a longer period of time, but as it was temporary it is only 2 weeks and this was explained to you by the clinician. The temporary lasted for 5 months. It is also stated as so in all of our clinical notes within your patient record. We believe that you may have misheard when it was explained to you by the clinician that the filling was only under guarantee for 2 weeks. We would also appreciate greatly if you could refrain form shouting profanities at our staff and treat all members of staff with kindness, respect and civility, as we do to you Mr. Bunter.
Kind Regards,
Adi Thakur
Practice Manager
Fantastic experience: Dr Ray is a lovely lady, very gentle and ensures that you are relaxed and comfortable with all procedures.
Thankyou for you lovely review Debbie, it was great seeing you!
Fantastic experience: Highly recommended all the staff are polite and professional.I have just finished 10 months of treatment and the results are brilliant.Thank you Dr ray surgery.
Thank you for this lovely 5 star review. We are pleased you are happy with the team at Dr Ray Dental & Facial Aesthetics. :-)
Fantastic experience: Very gentle & fun with the children, encouraging them with good dental hygiene & showing me problem areas to support them with.
Thank you Nadine for your 5 star review :-) We are pleased your experience was good with us and you found everybody very friendly!
Fantastic experience: Seen urgently due to pain - the Dentist was really gentle and prescribed antibiotics for an infection in my gum. I have been a patient at this practice for around 7 years
Thank you for your 5 star review Sylvia, it means so much to us and we are happy that you always have an excellent experience :-)
Fantastic experience: Excellent friendly service thanks
Thank you so much for your kind words Rafael. It was a pleasure meeting you. We look forward to your next visit :-)
Fantastic experience: My 15 yr daughter had a brilliant relaxed experience not once but twice .she is no longer fearful of the dentist
Thank you Nicky for your 5 star review. We are happy that you find the team professional with good patient care. We look forward to seeing you at your next appointment :-)
Fantastic experience: Seen exactly on Time by the Dentist, who had a friendly manner about him. Explained in detail the treatment that is to follow, all in all, a happy new patient.
We're so glad to hear that you had a positive experience with us! Thank you for your kind review and for choosing our dental practice. We value your trust and look forward to serving you again!
Fantastic experience: Rashmi are very good dentist many years brilliant, really nice lady Rashmi ray,
Thank you so much for your lovely comments Donna. It's always lovely having positive feedback, we aim to please :-)
Positive experience: First visit to this practice after not visiting a dentist for a long way. He put me at my ease and explained what needed doing and the options I had in a very understanding way.
Dear Meryl, thank you for your feedback. I am really happy that you had a good experience with us. Please let us know if there is anything else we can do to turn your 4 star experience to a 5 start and memorable experience. We look forward to see you at your next appointment!
Fantastic experience: From booking with the receptionist, to check up with the dentist the whole process was fast and professional. Exploratory teeth xrays where taken in the same room and the findings and treatment plan/options meticulously explained to me by the dentist and all my concerns and questions were answered in detail. A very impressive dental surgery extremely well run, with a very professional team to care for your dental health needs.
Thank you very much for your kind review, Andrew! One of our top priorities here at Dr Ray Dental & Facial Aesthetics is patient care so we are so glad to hear that we can address your concerns and help put your mind at ease. We look forward to seeing you again at your next appointment! :)
Fantastic experience: Fab dentist
Thank you for taking the time to rate us so kindly Chanelle! :)
Fantastic experience: I can not recommend Dr Ray highly enough ..i am petrified of dentists even on a check up but this lady puts me at ease the moment i walk in door she is brilliant and we even have a giggle about the way i was all them yrs ago to now. She is one in a million ❤️
We are truly grateful for your fantastic 5-star review! Thank you for recognising our dedication to exceptional dental care. Your support means the world to us. We're here to keep your smile healthy and bright. Thank you!
Fantastic experience: Great experience, quick, efficient and very personable.
Thank you for the kind review Chris. We look forward to seeing you again soon
Fantastic experience: Very friendly, good advise given. Highly recommend.
Thank you very much for the recommendations Ron!
Fantastic experience: A very pleasant visit. All members of staff were friendly and welcoming. A gentle and pain free filling. I used to fear a visit to the dentist, but luckily no more. Highly recommend.
Thank you so much for your kind feedback, Jacky. We are so happy to hear you’ve had such a positive experience. We look forward to seeing you again soon!
Fantastic experience: An absolute brilliant dentist. The place is very friendly and supportive of disabled people. I recommend them to one and all
What a great compliment John! We work very hard on making our practice a place where anyone would feel calm and at ease about visiting the dentist so this makes us really happy!! Thanks again :)
Fantastic experience: Excellent dentist!
Thank you for taking your time to review us Terri!
Fantastic experience: Always friendly and helpful. Lovely family run practice full of friendly advice without any pushy sales.
How wonderful to hear! Thank you very much for taking the time to write such a fantastic comment about our practice- it means a lot to us! :)
Fantastic experience: Great reception and a very pleasant dentist.
Thank you for your lovely review, Mr. Potter. We look forward to seeing you again soon!
Positive experience: Found product easy to use. Felt in control of how white I wanted my teeth to be.
Thank you for your review Tanya!
Fantastic experience: All very friendly here and make me feel at ease with all I have done. Have been with them for quite a few years now and would highly recommend.
Thank you for your wonderful feedback! We really appreciate your kind words. It means a lot to our team.
Fantastic experience: I was a very nervous patient when I came to Dr. Rashmi Ray dental and Facial Aesthetics over a decade ago. And thanks to Dr. Ray and her team I am now ‘A very good patient’. It’s a pleasurable, yes PLEASURABLE experience having my dental treatment at her dental practice.
Thank you so much Tony for such a positive review! We are thrilled to hear that you have had such great experience over the years with us. We truly appreciate loyal patients like yourself!
Fantastic experience: Went to the dentist today, little bit late going in, but as usual very happy with my treatment, very nice and polite staff.
Thank you very much for taking the time to leave us a review, Angela. We look forward to welcoming you back to our practice!
Fantastic experience: Very nice staff good looking after you and the lady doctor she is brilliant...thank you guy's
Thanks a lot for your wonderful review Ana! We will make sure to pass on your kind words to Dr. Ray! She will be very happy Have a wonderful day!
Fantastic experience: Always a good experience, calm and reassuring
Thank you so much for your kind words Carol, you've made our day! We appreciate it so much, Dr Ray and the team always look forward to seeing you!
Fantastic experience: This practice has cured my fear of dentists! Joined this year. Been several times and each time reception staff are friendly and professional. Dr Phillips is a talented, positive and professional dentist. He has given me a smile I’m not afraid to actually show after so many years of avoiding going. No longer a stressful experience thanks to everyone at this practice!
Thank you very much for your review, Rebecca! One of our top priorities here at Dr Ray Dental & Facial Aesthetics is patient care so we are so glad to hear that our team made you feel welcomed and comfortable. We will pass your kind words on to Dr. Philip! We look forward to seeing you again in the future. :)
Fantastic experience: I am thrilled with my new denture. Dr Ray was very professional friendly and explained all procedures putting my min at rest. The staff I cannot praise enough they were friendly helpful and nothing was too much trouble. Thank you all.
Thank you for your wonderful review Elaine. We are very glad to hear you are happy with your new denture.We really appreciate such kind words and will make sure that Dr Philip is informed about your lovely words. We hope to see you soon! :)
Fantastic experience: From the initial check up to the treatment I had today the whole process was a great experience. I admit to being nervous going to the dentist but from the very start I was put at ease. Dr Ray promised I would feel no pain and went out of his way to make sure I didn't. I am delighted with the outcome and the care taken from start to finish and would recommend this practice to anyone.
Thank you so much for your kind feedback, Mr. Manning. We are so happy to hear you’ve had such a positive experience with us. We look forward to seeing you again soon! We will inform Dr. Philip of your lovely review!
Fantastic experience: Excellent service. Highly recommend.
Thank you so much for your kind feedback Derek. We are so happy you had a good experience with us. We look forward to seeing you in the future!
Fantastic experience: Very friendly staff, listen to what you say and answer any questions you have.
Thank you for your wonderful feedback Aaron, and we are glad to hear our team could be helpful in answering any questions you had. :)
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