Hanham Dental
Information about Hanham Dental
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-18h
- wednesday: 9h-17h
- thursday: 9h-20h
- friday: 8h-16h
- saturday: (closed)
Modern dental practice providing a full range of private dentistry. Full computerised with digital X-ray facilities.
We are accepting smile makeover consults and new private patients
Our comment from Top Dentistas about Hanham Dental:
Hanham Dental is a highly regarded dental practice located in the United Kingdom, known for its exceptional patient care and friendly atmosphere. Clients frequently praise the professionalism and skills of the staff, especially the hygienists and dentists, who demonstrate a genuine commitment to making every visit as comfortable and stress-free as possible. Notable mentions include:
- Kiran Naheed, whose thoroughness and gentle approach have left many patients feeling well-cared for.
- Dr. Samuel Labib, who is known for his attentiveness and ability to ease patients' anxieties while delivering high-quality dental work.
- Neave and Erica, who ensure a calming experience during appointments and have been incredibly supportive of nervous patients.
- The entire team works cohesively to provide an impeccable service, from the moment patients enter the practice to when they leave.
Hanham Dental also excels in handling emergency appointments effectively, showcasing their dedication to patient well-being. With positive feedback emphasizing the comfortable environment and excellent communication throughout treatments, this practice is highly recommended for those seeking comprehensive dental care.
Services and Treatments
Hanham Dental: Reviews
Fantastic experience: Kiran Naheed hygienist was absolutely fantastic in her practice with me today. She was fully aware of my medical history and her care of me was excellent. I would highly recommend Ms Naheed.
Hello Patricia, and thank you for your lovely review! We agree, our therapist Kiran is a wonderful soul.
We look forward to seeing you again.
Fantastic experience: Emergency appointment for toothache. The practice and all its staff were extremely helpfull and I was very pleased with the outcome. I would have no hesitation in recommending their services. .
Hello Graham; thank you very much for your kind review. We’re very happy to have been able to help you.
We look forward to seeing you again.
Fantastic experience: My treatment with Neave was fabulous! I’m a very poor patient but Neave was very mindful of my sensitivity and took time to explain each process Thank You so much.
Hello, and thank you for your lovely review! We are so pleased that Neave managed to make you feel at ease during your treatment. We look forward to seeing you again.
Fantastic experience: Lovely, friendly staff and efficient and helpful service
Hi Lucy, thank you so much for that lovely review. We are so pleased that the service you received at our practice was a positive one.
We look forward to seeing you again
Positive experience: Very kind and understanding as I had a bit of an anxiety attack due to visiting the dentist and personal issues
Hello Nancy, thank you for your review. We hope your visit reassured you about attending at the dentist. We look forward to seeing you again.
Fantastic experience: My husband and I recently attended Hanham Dental for our annual hygiene appointment with Kiran. I have to say the overall experience was exceptional from start to finish, Kiran was very professional, friendly and informative. I would definitely recommend this practice.
Hello Jayne, thank you so much for your lovely review!
We’re so pleased that your husband had a good experience with Kiran, we really appreciate the feedback. We look forward to seeing you again
Fantastic experience: Hanham dental is a great place that truly prioritises patient care. Sam, Phillipa and other team members are dedicated, professional, and always go the extra mile to make sure patients feel comfortable and well looked after. Please don’t be discouraged by any negative reviews, they don’t reflect the genuine care and effort that goes into the service here. Highly recommended!
Hello K, thank you so much for your kind words, they really do mean a lot. We put everything into our patient care and providing the best possible service for our patients and working environment for our team. We look forward to seeing you again
Fantastic experience: The best experience I have ever had at a dentist. Everything explained clearly the whole way through and the most comfortable I've ever been at the Dentist. Thanks Sam and team.
Hello Tim, thank you so much for your lovely review! We’re so pleased that you had such a good experience and for sharing it.
We’re look forward to seeing you again.
Fantastic experience: We've had the pleasure of working with Hanham Dental and Dr. Samuel Labib for several years now, and we can confidently say the level of care, professionalism, and patient-focused attention they provide is outstanding. Dr. Labib’s dedication to his patients’ wellbeing truly sets him apart. We highly recommend Hanham Dental to anyone looking for compassionate, high-quality dental care in the area.
Hello to the Team at Hive! Thank you for your lovely review, it’s a pleasure to work with such a professional and caring team. Here’s to many more years together!
Fantastic experience: INCREDIBLE CLINIC! Super friendly and attentive staff. Would highly recommend the skills of Dr Samuel Labib, truly heartfelt care for all his patients. 5* isn't enough.
Hello, thank you for your lovely review!
We’re so pleased that you’re happy with the service we provide. We look forward to seeing you again
Fantastic experience: Deirbhle, thank you so much to you and your team for completely transforming my smile. I had my Invisalign and composite bonding done and you don’t understand how much it means to me and the amount of confidence I now have in myself is amazing. You have a true talent! Carry on doing what you do best because you really are the ‘BEST IN THE WEST’
Hi Emily, thank you so much for that lovely review!
We’re so pleased that you’re happy with your new smile! We agree, Deirbhle is a bit of a dental magician
We look forward to seeing you again
Fantastic experience: I had my first hygiene appointment today with Kiran. The entire experience was really positive. Kiran is so gentle and now my teeth feel amazing, so thank you Kiran!
Hello Amy, we are so pleased to hear you had such a positive experience.
Kiran will be delighted to hear your teeth feel amazing.
We look forward to seeing you next time.
Fantastic experience: Friendly and considerate
Hi Heather thank you for your review! We’re so pleased you’ve had a good experience. We look forward to seeing you again
Fantastic experience: I had a scale and polish today with Kiran Naheed. She was so gentle and caring. Highly recommend. Amy was her nurse today and she was also brilliant. I felt well looked after and totally at ease. Thank you so much DD
Hi Deirbhle, We are so pleased you had such a positive experience with Kiran and we look forward to seeing you again.
Fantastic experience: I am currently undergoing Invisalign Treatment with Dr Kate Rowe who has been nothing but outstanding since day 1, she most definitely is the best person for this treatment. Everything is going so smoothly and Kate and the staff are always on hand to answer any questions. If you are considering Invisalign then I would highly recommend getting in touch with Hanham Dental. I also attended my first hygienist appointment with Dr Kiran Naheed, and she was amazing, this was the most comfortable hygienist appointment I have ever been to. Each member of staff at Hanham Dental are so polite and approachable whilst maintaining a high degree of professionalism, Sam and his team are doing a great job :)
Hello Louise, thank you so much for this lovely review! We’re so pleased that you’re happy with your treatment, it’s been a delight going through your smile journey with you.
We look forward to seeing you again
Fantastic experience: Excellent as always!
Hello Steve, thank you for your review! We’re so pleased that our standard has been consistent and to your satisfaction.
We look forward to seeing you again.
Fantastic experience: Neave, the Hygienist, cleaned my teeth and made me feel really at ease. great at her job Thank you
Hello Yasmin, thank you for your lovely review! We’re so glad you had a good experience with Neave. We look forward to seeing you again
Fantastic experience: The oral hygienist was very thorough and explained everything perfectly. Excellent in every way.
Hello Chris, thank you for your lovely review! We are so pleased that your experience with our hygiene team was a positive one. We look forward to seeing you again.
Fantastic experience: As I said to Sam yesterday, the whole practice, appointment system, staff and practitioners run like a well oiled machine. The most pain I experienced was to my wallet Well done everyone.
Hi Peter, thank you for your lovely review! We’re so pleased that you had a (dentally) pain free experience . We look forward to seeing you again.
Fantastic experience: Seamless experience with great service and dental care. thanks Neave and Hannah.
Hello Matt; thank you for your lovely review! We’re glad you had such a good experience with us. We look forward to seeing you again
Fantastic experience: Both my dentist and hygienist are excellent
Hello Susan, thank you for your lovely review! We’re so pleased that you’re happy with the service we provide. We look forward to seeing you again.
Fantastic experience: Lovely, welcoming and friendly Kiran made feel totally at ease during my first hygienist appointment today! Thank you! I regularly see Erica too who is fantastic and supportive with both me and my 3 children. Receptionists are also efficient, friendly and helpful. Thank you all!
Hello Claire, thank you so much for your lovely review! Erica, Kiran and our reception team will be delighted to hear your wonderful praise. We look forward to seeing you again.
Fantastic experience: The best!!
Hi Jenni, thank you for that lovely review! We’re delighted you think so. We look forward to seeing you again
Fantastic experience: Had my 6 month check up with Erica today. She is so considerate and efficient I always feel that I'm in very safe, secure hands
Hello Lesley, thank you for your lovely review! We’re so pleased that Neave and Charlotte made you feel comfortable during your appointment.
We look forward to seeing you again.
Fantastic experience: Sam and Neave have worked hard to get my oral health much better. I cannot fault their professionalism and excellent, friendly customer service
Hello Dennis, thank you for your kind review! We’re so pleased you’re happy with the service you’ve received and that your oral health is improved. We look forward to seeing you again.
Fantastic experience: Very good service, I feel really comfortable when I'm there . The staff are amazing.
Hello Dawn, thank you for your lovely review! We’re so pleased that you feel comfortable when visiting us, we look forward to seeing you again
Fantastic experience: Oh wow! I was so anxious and there was nothing to worry about, Sophie receptionist put my mind at ease as she's so kind and nice. Neave, the hygenist was so nice and kind too, she explained everything (very interesting too!! ), took breaks, and kept me informed throughout. Highly recommend this practice, ESPECIALLY if you're at all nervous. Thank you.
Thank you Hetty for your review.
We are pleased you felt well taken care of and look forward to seeing you next time.
Fantastic experience: Going private with my Dentist, Sam, was the best choice I’ve made when it comes to my dental hygiene. I always recommend Hanham Dental when someone is in need of a dentist and I’ve had no one better than this team. They’re genuinely good people and give you amazing results, my teeth are the best they’ve ever been and even my wife is happy with her smile thanks to them. I cannot highly recommend them enough truth be told. 5/5 stars!
Hello Lewis, thank you so much for your kind words! We are so pleased that you are happy with. your smile and oral health. We look forward to seeing you again.
Fantastic experience: Incredible practice! Lovely staff! Amazing LEGO! After putting the dentist off for over 10 years I finally built up the courage to book in with Hanham dental, and I’m so glad I did. I’ve had multiple check ups now and some repairs after I cracked a tooth, and every time I go I’m put at ease. Really great practice for anyone who is anxious about go to the dentist.
Hi Danny, thank you so much for your lovely review! We’re so pleased that we have restored your faith in dentistry. We look forward to seeing you again.
Fantastic experience: Very helpful receptionist Charlotte arranged an emergency appointment for me within 30 mins of initial call & Dentist Sam was efficient, professional and informative. Very good experience and recommend highly
Hello David, thank you for your lovely review! We are so happy that we’ve managed to address your pain and that your experience was a positive one.
Fantastic experience: Visited both dentist and hygienist today at Hanham Dental. Appointment was on time and one followed the other seamlessly. Very good service. Would strongly recommend.
Hello Steve, thank you for your lovely review. We are so pleased that you felt well looked after. We look forward to seeing you again.
Fantastic experience: Always very helpful and efficient, friendly people too!
Hi Tom, thank you for your lovely review! We’re pleased you had a good experience at your appointment.
We look forward to seeing you again.
Fantastic experience: The staff are always helpful and friendly from receptionists through to the dentists. A good choice of appointment times offered. Good advice given by the dentists and hygienists. Loving the new decor.
Hi Claire, and thank you for your wonderful review! We’re so pleased that you’re happy with the service you’ve received from us. We love the new decor as well, we think it’s fab! We look forward to seeing you again.
Fantastic experience: A very modern, well run surgery with friendly, efficient staff. Appointments always run to time. No complaints at all.
Hello Nick, thank you so much for your lovely review! We’re so pleased that your appointments have been pleasant and run to time. We look forward to seeing you again
Fantastic experience: I recently had Invisalign treatment at Hanham Dental Practice with Dr. Kate Rowe, and I couldn’t be happier with end results and experience overall. The entire process was clear, efficient, and handled with the highest level of professionalism. From the initial consultation to each follow-up visit, every appointment was prompt, informative, and always on time! Dr. Rowe was incredibly supportive throughout, always willing to answer any questions and promptly address any concerns, including replacement parts when needed. For anyone considering Invisalign, I would highly recommend reaching out to Hanham Dental Practice!
Hi Brandon, thank you for your lovely review! We are so pleased that you are happy with your new smile! We look forward to seeing you again
Fantastic experience: The dental check up with Deirbhle Deehan was both thorough and quick and done in a friendly and cheerful manner. This was followed by Neave the Dental Hygienist who was not only very good along with her assistant but made the time to have a friendly talk as well.
Hello Barry, thank you for your wonderful review! We’re so pleased that your visit to the practice was good one. We look forward to seeing you again
Fantastic experience: From the moment you walk in until the moment you leave all staff make you feel welcome and at ease. Looking at all the lego is an added bonus. I would highly recommend this dental practice.
Thank you for your wonderful review, Julie! We are delighted to hear that our staff made you feel welcome and comfortable during your visit. We're glad you enjoyed the Lego as well! Your recommendation means a lot to us.
Fantastic experience: Big uplift in the premises, looks very nice. Service is always excellent, very friendly and accommodating
Hello Haydn, thank you so much for your lovely review!
We’re glad you like the changes we’ve made, we think it looks great too! We’re pleased that you’re happy with the service you’ve been receiving, we look forward to seeing you again
Fantastic experience: Lovely staff on reception and Sam is a great dentist that is quick and does a good job
Hi Brandon, thank you for your lovely review! We’re so pleased you had a good experience with us, we look forward to seeing you again
Fantastic experience: Thanks to Sam, my teeth are now straighter, whiter and repaired! The whole Invisalign process was clear and easy from the onset and the results are incredible. I could book appointments that suited me and the after care support was excellent. I can’t praise this practice highly enough. The Star Wars Lego displays were also epic and I am extremely jealous!
Hi Daniel, thank you so much for your wonderful review. We’re so pleased that you’re happy with your new smile. We look forward to seeing you again
P.S we agree, the Lego collection is pretty special
Fantastic experience: I have had Invisalign, composite bonding and whitening at Hanham Dental and I am so pleased with the results. I used to hate my teeth and now I love my smile and am no longer self conscious. The team are really professional and quick to respond to any queries. Thanks again for all your help.
Hello, and thank you for your review! We’re so pleased that you’re happy with your smile . We look forward to seeing you again
Fantastic experience: I've had very positive experiences at Hanham dental practice, the admin team are always helpful and supportive and my dentist is very quick and thorough at assessing my dental health and hygiene, recommending further appointments as needed and without unnecessary visits. I was particularly impressed by the practice's approach to desensitizing the experience of visiting the dentist for little children and I will be bringing my baby daughter to future appointments to encourage positive reinforcement of dental health.
Hello T, thank you for your lovely review! We’re so pleased that you were happy with the service you’ve received. We look forward to seeing you again
Fantastic experience: Always a great and efficient service. Booking and reminders are slick and everything is always explained clearly. I always feel that any concerns I have about my teeth are sorted to my satisfaction.
Hello Warren, thank you for your review! We’re very pleased that you are pleased with your experiences with us.
We look forward to seeing you again.
Fantastic experience: Millie and Rachael did an excellent job today. Very polite thorough and made sure I was comfortable.
Hi Jeff, thank you for your lovely review! We’re so pleased that Millie and Rachel ensured you were comfortable during your treatment. We look forward to seeing you again.
Fantastic experience: Cannot thank Sam and his team at Hanham Dental enough for completely changing my view of visiting the dentist. Informative, caring and now no longer somewhere I’m petrified to visit - would 100% recommend! Also want to thank Millie for my very first hygiene appointment this week. As a nervous patient, she was friendly, informative and put me at ease during the whole process!
Thank you for your lovely review Hannah, we’re so pleased to have made visiting us a pleasant experience for you. We look forward to seeing you again
Fantastic experience: Great experience at Hanham Dental for invisalign braces and check up. Sam is very professional and friendly. Was concerned moving from NHS to private. They make you very comfortable and explain what they are doing. Would highly recommend them.
Hi Lisa, thank you for your lovely review! We’re so pleased you’re happy with your treatment,
and that you felt comfortable during your appointment.
We look forward to seeing you again
Fantastic experience: Very efficient and no pain. Always a good thing.
Hi Carol, thank you for your review! We’re so pleased that your experience was a positive one. We look forward to seeing you again
Fantastic experience: Sam has done a fantastic job on multiple fillings that ive needed. Used to be petrified of going to the dentist and needles due to previous experiances ive had at other dentist but sam put me at ease at made it alot of pleasurable process for me
Hi Garry, thank you for your lovely review! It’s been a pleasure treating you, and we’re so glad we’ve made you feel more at ease.
We look forward to seeing you again
Fantastic experience: Today I saw Millie, dental hygienist at Hanham Dental Practice. It was the first time I had seen a dental hygienist as the dentist used to clean my teeth. Mille was so helpful explaining everything really well about dental hygiene. She cleaned my teeth so well and made some recommendations. Really good experience
Hi Sheila, thank you for your lovely review! Millie will be pleased that your experience was a positive one. We look forward to seeing you again
Fantastic experience: Excellent service. Seen on time and everything clearly explained
Hello Fred
Thank you for your review. We are glad you had a positive experience and we look forward to seeing you next time.
Fantastic experience: Absolutely petrified of the dentist even though I’ve been going my whole life. But since Sam & Neave have taken over my care I’m so much more relaxed when I visit .., sending many thanks
Hello Emma, thanks for your lovely review.
We’re so pleased that Sam and Neave have made you feel more relaxed.
We look forward to seeing you again.
Fantastic experience: Best hygienist and nurse I have ever had - Millie and Ellie. Extremely professional. No uncomfort at all during the whole procedure
Hello Charles, thanks for your lovely review.
We’re so pleased that Millie and Ellie made you feel at ease.
We look forward to seeing you again.
Fantastic experience: Hygienist and Erica the dentist are lovely
Hello Lucy, thank you for your review! We’re so pleased that Erica and Neave have made you feel comfortable.
We look forward to seeing you again.
Fantastic experience: High recommended. As a very nervous patient - Sam and Stacey couldn’t do enough to make sure I was comfortable and happy throughout the entire treatment. Sam talked me through the whole procedure and made me feel so at ease . 5/5. Will be recommending to all my family and friends. Thank you for looking after me.
Hello Robin, thank you for your lovely review! We’re so pleased that you felt at ease during your appointment. We look forward to seeing you again
Negative experience: My husband and I have been patients of Hanham dental for 19 1/2 years, we have never been treated so badly in the past. The owner Simon returned my call and was very aggressive and defensive from the start. My question was how can you justify trying to force us as a couple to pay £468.00 a year for £198.00 worth of treatment, he said it was to basically keep his business/ practice afloat, he tried to invent procedures we would be paying for but have never received in the past. He said all lists were now closed and every patient had been given 3 months notice NOT TRUE. Anyway I don't usually review but I was outraged at his attitude. I'm sure when they reopen their lists he won't want me as a patient after our conversation but to be honest I would never want to be a patient of his again. At least going private I have a choice of what practice we go to.
Hello Sheila, and thank you for your review!
The name of the owner you spoke to is Sam, not Simon and it’s nice to see the language you’ve used in your review is not the same as the language you used over the phone yesterday.
All our patients were offered two options for staying on as patients after we moved away from providing NHS services, Pay as you Go or to join our one membership plans. The plans cover the costs of checkups, X-rays and hygiene visits as as well as a discount off the price of other treatments.
Our patients have been told about this since the summer of 2023 when we realised this was going to happen, and as we agreed, you known about this since September. You are upset that you missed the deadline for signing up as a pay as you go patient and made your feelings quite clear.
The language you used over the phone is not something we will accept from patients, and so you are no longer welcome at our practice. We hope you treat any other dental practice team you join in the future with more respect.
Fantastic experience: Thanks for the great service from you guys last year. I had Invisalign treatment from Kate and the whole experience was great. From start to finish I was looked after very well and from chatting to other friends who have had similar treatment elsewhere you guys appear to providing a superior service! The whole team here are great with awesome communication and value for money! Highly Recommended
Hello, and thank you for your lovely review! We are so pleased that you are happy with your treatment, and that your experience was a positive one. We look forward to seeing you again.
Fantastic experience: Deirbhle our Dentist is amazing she is so good and our checkups for myself and my husband always nice to attend and on time. Reception are always so welcoming and helpful. 100% excellent service always. We are very happy
Hi Julia. Thank you for your lovely review! We are so pleased that you’re happy with the service we provide. We look forward to seeing you again
Fantastic experience: Fabulous, quick professional and very effective emergency filling performed by Dr.Labib after my son broke a tooth and was in a great deal of pain . Highly recommend this surgery for their service , customer care and wonderful staff . Thank you
Hi Jessica, thank you for your review!
We’re so pleased we could help your son. We look forward to seeing you again
Fantastic experience: I underwent Invisalign treatment, whitening and composite bonding with Dr Deehan and have my oral care looked after by Dr Labib. My experiences at this practice have been exceptional. The care I have received has been exemplary and I find everyone at the practice approachable and easy to communicate with. Thoroughly satisfied with my care, and will continue to trust the practice with my smile!
Hi Simi, thank you for your lovely review! We’re so pleased you feel looked after. We look forward to seeing you again.
Fantastic experience: Just to say I am very happy (my wife more so) with the new MSi snore inhibitor device – this one is so much more comfortable to wear than previous versions & my wife didn’t hear a peep out of me, and didn't look at me with daggers this morning!! Also woke with zero jaw pain!!! Worth every penny & I truly thank Sam & the team for sorting this so quickly.
Hi Dean, thanks for your kind review. We’re glad you (and your wife) can enjoy a good night’s sleep. We look forward to seeing you again.
Negative experience: Never going there again, rude Dentist, Sam I think his name was.
Hello and thank you for taking the time post this review! As you haven’t contacted the practice directly with your concerns, nor have you added any detail to your review, I am unable to post a response. If you would like to contact the practice directly via email ([email protected]), we may be able to address your concerns constructively
Negative experience: Nasty, rude receptionists. Avoid. I am writing on behalf of one of your patients. I think you have me confused with somebody else?
Hello Anita, thank you for posting this review!
A quick recap of what happened yesterday that made you decide to post this comment; you arrived at the practice, just at closing time, claiming to be from our cleaning company. You had no form of ID on you and you were not wearing a uniform. You told us that the area manager would be there shortly to show you around. We had not had any update or information from the local area manager regarding this. The receptionist and dentist were present at the time contacted our practice manager, who confirmed that we could not leave you in the building alone as it was past closing time and we could not confirm your identity. You were asked to wait outside for your area manager who had a key and would let you in. At this point, you’re extremely rude and abusive to the staff. And stormed out. I would suggest this was a more of a reflection of the poor communication between yourself and the manager rather than anything to do with the practice and our provision of dental care.
Fantastic experience: I recently used Hanham Dental for Root Canal treatment on the recommendation of my friend (and member of staff) Hannah Birkinshaw. Samuel and the team provided excellent service, and I was made to feel very comfortable from the initial pain management and also during the procedure which was quite time consuming. I have had no issue with the tooth since, and my dentist commented on the quality of work and the condition of the tooth in the aftermath. I would be very pleased to recommend this practice to anyone needing specific treatment on a slightly restricted budget. Excellent results and no lack of quality. Many thanks
Hello Jeremy and thank you for your kind review. We are pleased that your treatment was to your satisfaction, and that your dentist was happy with the quality of the work provided.
Do not hesitate to get in touch if you need any further assistance
Fantastic experience: We have worked with Sam and his team for a number of years now - they always make us feel welcome when we attend.
Hello Emma and thank you for your lovely review! We’re so glad we make you feel welcome at your visits. We look forward to seeing you again.
Fantastic experience: The reception staff were so welcoming as soon as I came through the door; they put an instant smile on my face even though I was a little nervous. Stacey and Sam put all their efforts in to make me feel comfortable and looked after, and I can’t even tell what is filling and what is tooth - they did such a great job! Thank you to the whole team!
Hello Lucy and thank you for your lovely review! We’re so glad we made you feel comfortable at your visit. We look forward to seeing you again
Fantastic experience: Good dentists are as rare as hens teeth! I always receive excellent service at Hanham Dental and they have the best waiting room décor I've ever seen in a dentists!! :D
Hello Simon, thank you for your review! We’re pleased that you’re happy with the service we provide! We also think our waiting room decor is
Fantastic experience: Brilliant experience and amazing outcome, from tooth whitening and crown work on my front tooth,. This is something I’ve put off for too long. After hearing great things from Sam and the team and seeing other reviews and pics I’m so happy with the outcome. It’s given me so much more confidence and I’ve already had comments on how great they look! So natural you’d never know! Genuinely recommend to anyone thinking of doing the same!
Hi Kate, thank you for your lovely review. We’re so pleased that you’re happy with the results Thank you for trusting us with your smile. We look forward to seeing you again soon.
Fantastic experience: Just to say thank you to Hanham Dental and particularly Dr. DEEHAN for seeing me so promptly. I emailed with a problem and I was seen within 24 hours. First class treatment, first class service. Lucky to have a local dentist this good.
Hello, and thank you for your review!. We are pleased that you are happy with the service provided. We look forward to seeing you again soon.
Negative experience: Very misleading. I queried a Invisalign appointment with Hanham Dental which I had, to only see a few weeks later that they run Smile Invisalign events where a large amount of money can be saved. After seeing the event posted on their Instagram, I contacted Hanham Dental to ask more about the event and if I could save money on my treatment if I attended the next one (as I hadn't gone any further with my initial Invisalign appointment). I was then told that I wasn't eligible to attend the next event because I already had an appointment (of which I was never made aware of in the first place when I first contacted them about Invisalign.) I explained what happened to the team, where the receptionist then passed me onto management where she said "ugh she's not getting it" before passing the phone over. Overall, my experience with the reception team and management has been very disappointing with very poor customer service skills.
Hello Isabel, thank you for taking the time to leave your review.
We are unable to discuss individual case specifics on a public forum, however we can clarify that if you attend a Free Smile Makeover consultation, we wouldn’t offer another consultation in which the same treatment plan would be addressed.
The prices we offer our patients are very competitive and the treatment is of the highest quality, as verified by the large number of the 5* reviews left by patients who’ve undergone treatment at the practice.
We offer all patients the opportunity to save up for their treatment, as well as finance options to spread the cost of treatment out. We offer to fix treatment prices for 12 months for larger treatments. You were not told about the Smile Event when you booked your assessment because we had not planned it yet.
We hope this explains our point of view. It is disappointing that you claim that we provided you with poor customer service simply because the service you wanted from us did not come at the price point that suited you.
We wish you all the best, and hope you find somewhere that can provide you with the treatment you need
Fantastic experience: Very modern & professional, worked around challenges to provide high quality care. Down to earth staff who truly care!
Thank you for that lovely review! We’ve worked very hard to ensure we are able to provide the best possible service in the circumstances.
We look forward to seeing you soon
Fantastic experience: Dr Labib has been my dentist for several years now and I am always impressed with the outstanding service. I've just had a new crown fitted today and it's incredible how quick and easy it was. 100% recommended to anyone looking for a kind, professional and informative dentist. There is no one better.
Thank you for your wonderful review Simon, we’re very pleased you have had a good experience at the practice. We look forward to seeing you again
Fantastic experience: Kate is such a wonderful, professional dentist. She transformed my crooked teeth into a smile I could be proud of with Invisalign, Bonding and Whitening. Her care and attention to detail made me feel very comfortable every time I saw her. My bonding work is so natural and I can't believe these are my teeth! Kate listened to my concerns throughout treatment and I would recommend her to anyone. I'm so thankful to all the team for making my Invisalign treatment so easy and enjoyable. The overall practice is wonderful and always spotlessly clean, with friendly dental nurses and receptionists too. Thank you!
Hello Helena, thank you so much for you lovely review! We’re delighted that you’re happy with your smile transformation.
Kate is a star and will be very pleased to hear this from you.
We look forward to seeing you again soon
Fantastic experience: Before my first appointment, I felt incredibly anxious of the dentist as I hadn’t been in 8 years, and the last time I had been to a dentist I had IV sedation. During my first appointment with Samuel, he made me feel very relaxed and calm about the treatment I needed. During my 2nd and 3rd appointments where I had my fillings, I felt very relaxed and comfortable and was fully aware of what was going on. I felt confident enough to do my 3rd appointment without sedation thanks to how supportive the team are and how calm I felt as a result! Thank you so much to Samuel and the rest of the team for making me feel more comfortable with the dentist! You’re all absolute stars ✨ To anyone who is looking for a new dentist, I couldn’t recommend Hanham Dental enough, especially if you suffer with dental anxiety! - Chloe
Thank you for your lovey words Chloe; we’re so pleased that you are more comfortable attending your appointments now. You’ve been a star patient! We look forward to seeing you again
Fantastic experience: Well looked after.
Thank you for your lovely words Mark, we’re pleased you felt well looked after. We look forward to seeing you again
Positive experience: It happens in a flash and the memory of it sometimes lasts forever. If you see somebody without one, give them one of yours! What is it? Your SMILE ! Many thanks to Mr Labib for the great work on my front teeth.
What an amazing review!! Thank you for your kind words Sandra. We’re delighted that you’re happy with your smile. We look forward to seeing you again.
Fantastic experience: 5/5 would give more if I could. I met Sam and discussed the Invisalign treatment. I was contempt with my teeth before but he has completely changed my confidence levels and the way I look at my teeth. The man is a genius. Nothing is too much with him, slotting me in around my work, making everything so easy with the treatment and always being there for any silly questions I ask. Impeccable service and would recommend to anyone. Thank you again to the whole team.
Hello Sam, thank you for your lovey review! We’re so pleased that you’re happy with your smile. We look forward to seeing you again
Fantastic experience: I have just been to see my dentist Deirbhle for a filling I am a nervous patient but I needn’t have been as she did such a good job I didn’t feel a thing and the nurse Lucy put me at ease, all in all a great experience at the modern and efficiently run Hanham Dental.
Hello Suzanne, thank you for your lovely review! We’re so pleased that Deirbhle and Lucy put you at ease and that you are happy with your treatment. We look forward to seeing you again.
Fantastic experience: Had my root canal done by Sam such a bubbly friendly soul, makes you feel comfortable throughout your appointment and he is extremely reassuring and professional! His nurses are also very professional and welcoming, especially Holly! 100/10 would recommend any treatment to be done at Hanham dental :)
Hello Billie, thank you for that lovey review! We’re so pleased your treatment was such a positive experience. We look forward to seeing you soon
Fantastic experience: I have just finished a course of cosmetic work and am so pleased with the result. Mr Samuel Labib was informative and extremely helpful throughout. I also attend this practice for NHS treatment and would thoroughly recommend them.
Hello Debbie, thank you for your lovely review, we’re so pleased you’re happy with your new smile
We look forward to seeing you again soon
Fantastic experience: Incredible service, I’ve been going to Hanham Dental since I was a small child, also having a front filling as a child it is now in my late 30’s under the new management that I’ve had my front tooth repaired, Sam did an incredible thorough job and I’ve walked away feeling much happier than I have in years with my tooth! Thank you so much, so glad my children are growing up attending such a fantastic practice
Hi Laura, thank you for your lovely review. We are so pleased that your happy with your new smile . We look forward to seeing you again
Fantastic experience: Sam Habib is the best! I have been in the past a very nervous dental patient. Sam has eradicated these feelings with his professionalism, his approach which is pain free and his down to earth manner. A true professional I would absolutely recommend this practice.
Hello Beverley, we’re so pleased you’re more comfortable attending your appointments now. We look forward to seeing you again.
Fantastic experience: Very pleased friendly and efficient really good dentist.
Hello Judy, thanks for your lovely review. We look forward to seeing you again
Fantastic experience: All staff are friendly, helpful and professional. Amazing cosmetic dental transformations. 100% recommend this practice.
Thank you for your lovely review, always great to get such good feedback from a colleague.
Fantastic experience: I thought Sam was a great dentist. Excellent service from the whole practice fast, efficient and caring manner from all the staff. Dental nurse helped me through the whole process as a new nervous patient. Highly recommend.
Thank you Jon, we’re pleased that you felt reassure. We look forward to seeing you again.
Fantastic experience: Decided to finally sort out my smile. Sam Labib could not have made the journey more rewarding. Reassured at every step of the way and delighted with my outcome. Recommend.
Thank you for your lovely review Andrew, we’re very pleased that you’re happy with your new smile. We look forward to seeing you again.
Fantastic experience: I’ve been wanting my teeth whitened for ages. Sam is extremely professional and knowledgeable, he took the time to explain the procedure thoroughly. I am so pleased with the result. It’s given me a lot more confidence to smile :)
Hello Lisa, thank you for your lovely review! We’re so pleased you’re happy with the result of your treatment. We look forward to seeing you again.
Fantastic experience: Great practice
Thank you Daine, we appreciate your review. We look forward to seeing you again.
Fantastic experience: I had the best, most modern experience at my appointment with Erica (Associate Dentist). I cannot believe I had an anesthetic injections and felt nothing of it going into or her removing it from my gum, I only knew she had something in there by her moving it around the gum. That’s definitely not been in my past experience! She listened to my fear and was able to alleviate it. Hannah (Dental Nurse) and Erica makes a great team. My visit to the practice was a pleasant one. Thank you
Hello Cheryl, thank you for your lovely review, Erica and Hannah are so pleased they made you feel at ease.
We look forward to seeing you again.
Fantastic experience: Glad I went to Hanham dental, for dental treatment as staff were friendly, polite and welcoming, they were able to put me at ease. The dental practice was covid secure.
Hello Kevin, thank you for your review! We are pleased you had a good experience at our practice. We look forward to seeing you again soon.
Fantastic experience: Highly recommend this practice, great service and friendly staff.
Thanks for your kind review Jackie. We look forward to seeing you again soon.
Fantastic experience: Excellent service here, great staff, would recommend!
Thank you for your review Jade. We look forward to seeing you again soon.
Fantastic experience: Had an appointment today to have a tooth extraction,I was a little nervous,but Erica & her assistant were very reassuring,gentle & kind. I was very pleased with how I was treated throughout the whole visit,also very friendly receptionists.
Hello Theresa and thank you for your review! We’re so pleased our Erica and our staff made you feel at ease. We look forward to seeing you again soon
Fantastic experience: Great practice, I would 100% recommend.
Thank you for recommending us, we are pleased you were happy with the service you received. We look forward to seeing you again soon.
Fantastic experience: I've been with Hanham Dental for several years now. This is not my first dental practice in Bristol, but it's by far the best. The staff is friendly and helpful, the practice is conveniently located close to a free car park and local shops. Mr Samuel Labib is the best dentist I have ever worked with. I had huge problems with my teeth few year ago, I met Mr Labib when he worked in the different practice and he managed to fix all my issues in good time and for a really good price. Since then all I really have been doing is routine check ups, no more work is needed. Bottom line - Hanham dental is an excellent practice. I don't know any other dentists there apart from Mr Labib, but him and his team are the best one's around in my honest opinion.
Hello Jacek, thank you for taking the time to post this review!
We are so pleased that you’re happy at the practice and with the service you have received. We look forward to seeing you again soon.
Negative experience: Awful, still hiding behind Covid as an excuse to give bad service.
Hello Kevin, thank you for taking the time to post this review!
We’ve been open and treating patients face to face since 8th June 2020. We are working under the restrictions imposed by NHS England and Public Health England, yet we’ve managed to see the majority of our cancelled checkups and carry out the treatments needed by patients in a covid safe environment. Patients need to take responsibility with this as well, ensuring they’re wearing masks when entering the building and arriving to their appointments on time.
If you feel that any part of the dental service that has been provided has been ‘awful’ or ‘bad’ as you put it, please contact the practice manager on 0117 9602940 to discuss this. Otherwise you may want to consider finding a dental practice which is more to your liking.
Fantastic experience: I had teeth whitening done here and I am over the moon with the results. I can be a nervous patient but Sam and his nurse were very professional and put me at ease the whole time. I’d highly recommend!
Hi Katy, thank you for your review! We are so pleased you’re happy with the results of your treatment. We look forward to seeing you again soon
Fantastic experience: All of the staff were amazing and made me feel very at ease about my appointment. Would highly recommend this dentist ☺️
Thank you for your lovely review Becca, we are so pleased you felt at ease during the visit. We look forward to seeing you again soon.
Fantastic experience: Excellent practice, I’ve been seeing Sam Labib for a couple of years now. He did a brilliant job straightening my teeth with Invisalign, and more recently fitted me in for a last minute appointment when I had cracked a tooth - all was fixed perfectly with the best injections I’ve had, didn’t even feel them! Would highly recommend.
Thank you for your lovely review Kate, we’re so pleased your happy with your smile. We look forward to seeing you again soon
Fantastic experience: Lovely dentist that has been brilliantly modernised in the last couple of years. My son see's Sam and Stacey and in the past year has had to have the same chipped tooth repaired twice due to his own clumsyness. He was a bit nervous as this was his first dental work that wasn't a check up. Sam and Stacey were able to reassure him and have done a fabulous job at his repair. Would definitely recommend. My daughter was due her first check up when covid hit so will definitely be making her first appointment when I can.
Hello Jacqueline and thank you for your lovely review, we’re so pleased that you are happy with your family’s dental care at our practice. We look forward to seeing you all again soon ☺️
Fantastic experience: Had a appointment with Sam regarding a pain I had in my tooth which in the end needed extracting.It was something I was very nervous about as I am one of the guys that really don’t like going to the dentist, but after talking through it with Sam and the dental nurse Stacey, it put my mind at ease and the extraction was done with no problems.Thanks again guys keep up the good work. James
Thank you for your review James, we’ve very pleased to have put you at ease. We look forward to seeing you again soon.
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