Whitestone Family Dental Practice

Whitestone Family Dental Practice
41 Lutterworth Rd
CV11 4LE, Nuneaton
+442476373511

Opening hours

  • sunday: 9h-13h
  • monday: 8h-19h
  • tuesday: 8h-19h
  • wednesday: 8h-19h
  • thursday: 8h-19h
  • friday: 8h-19h
  • saturday: 9h-16h

Our comment from Best Dentists about Whitestone Family Dental Practice:

Whitestone Family Dental Practice is a highly regarded dental clinic in the UK, known for its excellent service and caring staff. Patients have consistently praised various aspects of the practice:

  • Experienced and Caring Dentists: Many users have expressed satisfaction with the professionalism and attentiveness of the dentists, such as Dr. Shahn Hemmat, Dr. Lo, and Dr. Yasser Altaf. Their ability to explain procedures and make patients feel at ease is frequently highlighted.
  • Friendly Reception Staff: The front desk team is noted for being helpful and welcoming, ensuring a pleasant experience from the moment patients walk in.
  • Clean and Comfortable Environment: The practice is praised for its cleanliness and warm atmosphere, making visits more comfortable for patients of all ages, including children.
  • Emergency Care: The practice has proven to be responsive in emergency situations, often accommodating same-day appointments to address urgent dental issues.
  • Invisalign Success: Many patients have reported positive results from their Invisalign treatments, attributing their satisfaction to the careful guidance provided by their dentists.

Overall, Whitestone Family Dental Practice stands out for its commitment to patient care, offering a range of treatments in a supportive and friendly environment. With a team dedicated to improving patient experiences, this practice is highly recommended for dental care.

Whitestone Family Dental Practice: Reviews

3.9/5 (173 Reviews)
sarah byrne 2 weeks ago

Fantastic experience: Ive been a patient for 6 years but only recently have needed some repeat treatment. Can’t praise the Dentist Dr Shahn Hemmat enough. He explained everything and even though he was only in his first year was very good. The reception team are always helpful and the areas are always very clean. Parking does need to be looked at though!

Martin Campbell 2 weeks ago

Fantastic experience: Excellent with my children, very understanding and patient.

Matt Odonoghue 2 weeks ago

Negative experience: if you ever have eddie as your dentist, good luck he has a shocking attitude to work, and all it seems he does is be so demanding towards his nurses and god knows what he’s like when there are no patients in the rooms… SHOCKING

Nikola Libáriková 1 month ago

Fantastic experience: I would like to say thank you to Dr. Lo who was absolutely great. Firstly, I have visited this clinic because I had a pain. The employees took care of me, I did not have to wait for a very long time. Everything went smooth. Then Dr. Lo explained to me very politely what are my options and she dealt with my pain as well as she repaired my teeth. I want to appraise her professionalism and attentiveness.

Alan Steedman 1 month ago

Fantastic experience: Wonderful Dental Practice in all aspects, highly recommended. Judith Steedman

Afzal Gelu 1 month ago

Fantastic experience: Just wanted to give Suroop a huge thank you for help during my treatment, he is absolutely amazing not only as a dentist but a great guy too! He was very patient and explained in great detail about my extraction and it has been 6 days since then. His advise on how to deal with potential issues and what to do was very helpful and I highly appreciate it. I would recommend Suroop to anyone and as a dental practice Whitestone and all its staff are brilliant. Thank you all!

Kaye Clark 1 month ago

Fantastic experience: Dr Chung is amazing, made me feel so at ease very good

Joseph Botham 2 months ago

Fantastic experience: I have always hated the dentist, yet coming here has completely changed my view. Tiffany is an amazing dentist and I’ll strongly recommend her.

Danie Lewis 2 months ago

Fantastic experience: After long treatment, and hitting a few bumps in the road. Kelly was excellent, and good communication skills and very professional and proactive when hitting obstacles.Good dental practise clean, and very swift to get seen

Elizabeth Greig 2 months ago

Fantastic experience: I'm very pleased with the service from this dental practice. The reception staff are very friendly and patient, and the dentist, Mohammed, is very skilled, with a warm, calm and patient presence. Also, the dental nurse was nice and calm. Thank you.

sarah-jayne Paxton 2 months ago

Fantastic experience: Yusuf was very patient and kind when my autistic son struggled during his appointment.

William “Winner65” 2 months ago

Positive experience: Hardly parking spaces on a very small car park but service is amazing, nice staff but no public wi-fi

Junaid Patel 3 months ago

Fantastic experience: Had a really good experience at this dental practice. The reception staff were great, and Dr. Harpreet was kind, helpful, and gave great advice. They even managed to rearrange my appointments at short notice.

Boo 3 months ago

Negative experience: Why confirm you are open 6 days a week.. 8am 6 days a week yet when I ring on a Saturday at 8am your lines are closed. So please change your times..

Gaz O 4 months ago

Fantastic experience: Really dont like dentists, but these guys always put you at ease....great reception staff and the dentists take time to explain things and care for what they do....thorough and caring.

Les Yates 4 months ago

Fantastic experience: Reception staff are always responsive and helpful on the phone. I’ve never waited more than a couple of days for an appointment. I have seen my normal dentist plus two others when holidays have been on. All dentists have been excellent in sorting out my teeth issues. Pleased we moved to Whitestone practice.

Faith 5 months ago

Negative experience: I honestly don't understand how this practise has so many 5-star reviews- it must be fake. I have had nothing but issues from this practise. From having the original filling done to such a poor standard that after seeking a second opinion even they were appalled. After contacting them about this issue, I was told that the lady who deals with complaints is on holiday. But it seems she was on holiday for months while I awaited a response. There is no care for your wellbeing. I am still awaiting a response on when they will be rectifying the partially complete root canal treatment (that i had to have done as a result of their poor work) which has been going on for around 6 months. Their attitude is disgusting and their complete lack of patient care is appalling. If you care about your teeth and mental health DO NOT use this practise. After all the stress and pain they have caused me, I wish I listened after hearing all of the complaints. If you do use them... good luck.

joshua stacey 5 months ago

Negative experience: My partner recieved treatment at this practice that was performed inadequately that resulted in her having to recieve a root canal to alleviate the incredible and almost crippling pain she was in. We communicated with the practice clearly that their negligence was unacceptable and that they are responsible for covering the cost of rectifying treatment and have been met with nothing but plain ignorance. This was several months ago and we are STILL waiting for so much as an adequate email response from the surgery. To top this off, when we last attended the surgery, the manager made it clear to us that they had to keep the staff's phones in a biscuit tin as they had been caught using them while patients were undergoing treatment! I have NEVER experienced such deep unprofessionalism from medical practitioners. Absolutely avoid this practice.

Tracey Stroud 5 months ago

Fantastic experience: MMohammed is amazing fantastic Dentist best I have ever seen and the young male student that has been with him is lovely thankyou so much

Simona Feraru 5 months ago

Fantastic experience: Very good !

Danielle Evans 6 months ago

Negative experience: I’ve never been afraid of the dentist but after my experience here I can see why people would be. Worst experience I’ve ever had in a dental practise. Dentist Chi was highly unprofessional, rude, and vague with what needed to be done. Told me my ‘mouth was too small for any treatment’, left me sitting with an xray block in my mouth for 10 minutes while him and the nurse ran in and out knowing the machine was faulty, with the door wide open in full view of the waiting room. Moved me to another room, where they then left me- the dentist who would be using the room turned up for her shift, saw me in there, threw her arms in the air in a temper and stormed out. Then was given a prescription with no dosing information. This place is not for the faint hearted

Mari Gill 6 months ago

Negative experience: I paid 120 for an airflow/clean And it was supposed to last 45 minutes but it was for 15 mins. However I guess it’s because they’re in a rush but for this amount of money I would’ve expected better. I feel like the receptionist must’ve overcharged me. When paying the lady at reception had a lot of attitude towards me for no reason and when I said is that all okay she just wasn’t friendly and put me off. This was my first time here and my last. Not a good service at all from reception.

Tanya Stephenson 6 months ago

Fantastic experience: Absolute amazing experience for my daughter. After going to our normal practice and not being satisfied with the response, I call Whitestone for an emergency appointment and they saw her same day and sorted her out. She has had a bad experience previously so was really nervous, the dentist was so amazing with her and I couldn’t be happier. Thank you so much

Terrie-lee Lenton 6 months ago

Fantastic experience: I have been going to this dentist for years now my children also go here and we could not be happier very friendly always happy to help and get you seen.

sharon ellis 6 months ago

Fantastic experience: The dentist that I saw was sarah and she explained what was going to happen to save my tooth she put me at ease and was very pleasant

Rhys Carter ellis 7 months ago

Fantastic experience: I had invisalign done at this dental practice and it was nothing short of brilliant! I’m endlessly grateful for Yasser and all of the lovely receptionists and assistants who give the entire practice a welcoming feeling. If you’re planning on getting any sort of dental treatment done here, I would definitely go for it!

Florentina Petrescu 7 months ago

Fantastic experience: Very satisfied!!Staff very friendly and helpful!!Never had a problem with this amazing team!❤️ Thank you all of you for your amazing work

D B 7 months ago

Fantastic experience: I had a really positive experience today. Yusuf was friendly, and my filling was quick and pain free. Thank you

Carla Escobar capella 8 months ago

Negative experience: Horrible dentist, I can't open my mouth properly and every time I go they check to see if my teeth are okay but they don't do any x-rays or any tests, they put me on the waiting list for another hospital and today after three years they told me that they didn’t have my NHS number when they should have asked me for it three years ago. They haven't given me any solution to my jaw problem.

Kiran Chauhan 8 months ago

Fantastic experience: Careful and kind. Best scale and polish I’ve had and didn’t cause sensitivity.

Danielle Anne 8 months ago

Fantastic experience: I came to Whitestone dentist after a bad experience elsewhere and I couldn't be happier with the service from all the staff, not only did my dentist Ioana take into consideration how very nervous I was, but she made me feel completely comfortable and was gentle with me when doing my treatment and extraction, she is patient and professional and I couldn't recommend her enough. I also spoke with a lovely lady named Yasmin who was extremely friendly and helpful aswell as being very professional and caring. I have now been here 3 times and would definitely return considering it is a nerve racking place to go. Keep up the good work x

fran ni 9 months ago

Negative experience: Awful experience with reception. Being on time to arrive but waited more than 45 minutes to see dentist.

Angelika Andrzejewska 9 months ago

Fantastic experience: Great practice. They fixed my tooth where every other clinic only wanted to pull it out. I go here with my children and I am always very happy. Nice , friendly staff .

Steve Hone 9 months ago

Fantastic experience: I honestly can’t praise White Stone Dental Practice highly enough. From the moment I walked in, the receptionists made me feel genuinely welcome such a warm, friendly, and professional place . It set the tone for what turned out to be an outstanding experience. I’d recently been put on blood thinners, which severely limited my treatment options. I’d been struggling with intense, chronic pain for weeks and was starting to lose hope. But the dentist Mabroor Ahmad and they dental nurse went above and beyond to help me. With care, skill, and real compassion, they found a way to treat me safely and effectively. The relief was incredible, and I could tell right away that I was in the hands of people who truly care about their patients. This practice is a rare gem, a team that combines expert care with genuine kindness. It was so refreshing to see a dentist and staff who always put the patient first. I’m beyond grateful, and I hope the amazing atmosphere at White Stone never changes. Thank you all so much!

John keech 9 months ago

Fantastic experience: Absolutely fabulous service, from the lovely receptionist who made an emergency appointment for my 99-year-old mother-in-law and we were seen and done within an hour

Jackie Hodges 10 months ago

Fantastic experience: I phoned the practice when a broken tooth became really painful, not expecting to be seen immediately. I spoke to Lisa and Maz on reception and they were really sympathetic and managed to get me straight in. I saw Eddie and his lovely assistant and had an x ray and extraction. It was completely painless and quick and no problems since. Highly recommend this practice. Friendly, helpful, professional and efficient.

S Sheikh786 10 months ago

Fantastic experience: Not very often, we can compliment dental/gp surgeries, but credit where its due. Shout out to Peter. Had a few issues that reqd multiple visits to the surgery. Peter was so friendly and reassuring & didn't make me feel I was a bother, managed to get my dental issues sorted. The receptionists were helpful & accommodating too. Thank you

Whitestone Family Dental Practice

Thank you for the review

What Records Orders 10 months ago

Fantastic experience: Last Saturday, face like elephant man in real pain went into dentist and they got me straight in. Excellent from the receptionists and dentist sorted me out with antibiotics. Feeling a lot better now. Thanks again to the girls who could not have been more wonderful.

Jo 11 months ago

Fantastic experience: Another very positive experience today with Ioana Pop. I had broken one of my upper molars really badly to the point I was told previously by someone else that it would need extracting as it was too badly damaged. Ioana looked at my xray and examined my tooth and said she could save it much to my relief. Ioana talked me through the whole process as we went along and carried out the procedure with such care. What an amazing person. My tooth is saved and it feels like my own tooth it's so good. I can't thank her enough. An absolute credit to her profession.

Alan Noorkoiv 11 months ago

Positive experience: Excellent booking process, attended to quickly and efficiently!.

Shaun Burrell 11 months ago

Fantastic experience: I have had the best experience with Whitestone Dental Practice. I have regained my confidence back and my smile . Everyone of the staff are very professional and friendly and my dentist who did my treatment made me feel very comfortable and at ease. I can’t thank them enough. Would highly recommend this practice to everyone they are most definitely a 5star service.

Elaine Honey 11 months ago

Fantastic experience: My daughter and I had our appointment with Dr Gopiha Nair and Dental Nurse today . Absolutely wonderful, friendly, explained everything in detail made us both feel very relaxed . Thourghly recommend

Shamima Jogee 1 year ago

Fantastic experience: My husband suggested I go to Harpreet as he was impressed with her level of care at his routine check up. He was absolutely right; she is knowledgeable, thorough and does not see each patient as a two minute “job”, which is not acceptable, especially when you are paying for dental care. She genuinely cares about your oral health. Thank you Harpreet! A big thank you also to receptionist Yasmin who went out of her way to help me get an appointment when I turned up on the wrong day! It’s lovely to always see friendly reception staff.

A 1 year ago

Fantastic experience: Lovely environment and kind staff.

Aimee Landon 1 year ago

Fantastic experience: I recently completed my Invisalign treatment and am really happy with the results. All of the staff are friendly and helpful and Dr Yasser Altaf was always on hand to answer any questions. Would highly recommend.

Em Essen 1 year ago

Fantastic experience: Recently joined. Mohammed has been fantastic and patient and handled my treatment (and lots of questions!) with care and consideration. He has performed a thorough review and is an absolute trustworthy dental professional. Thank you, I will be making this my regular practice now after shopping around for a long time for a good dentist who isn't judgemental and provides sound advice.

Linda Harmer 1 year ago

Fantastic experience: Sara was thorough and gave confidence to the patient, me, and she was kind caring and new exactly what she was doing thank you Sara and whitestone dentist

TAOFEEK AYENI 1 year ago

Negative experience: Awful the dentist that attempted to treat me lacks enough experience and was impatient. I left with more pains than when i got there

Dawn Coeulle 1 year ago

Fantastic experience: very patient dentists and friendly staff explain everything that's going to be happening

Carnegie61 1 year ago

Fantastic experience: Trust my dentist (Gedrius) totally.

Shannon Reilly 1 year ago

Fantastic experience: So friendly and kind, helped me feel comfortable and understanding of my choices

Rob McCarthy 1 year ago

Negative experience: Shocking

Craig Lewis 1 year ago

Fantastic experience: Was dreading having root canal but to be honest was the best dentist experience to date thankyou Mabroor Ahmad see u in 6 months

Michaela Lucas 1 year ago

Negative experience: Appaled at the treatment I have recieved at this dental practice, repeatedly told there is nothing wrong with my tooth even though it hurts to eat. Became so painful I couldn't sleep or eat at all. Came in as emergency to be told again the xray shows no problem. I have since been to another dentist who ran further tests to find thay my tooth needed to be removed immediately. That dentist also informed me that an xray can't show if a tooth is cracked so further tests need to be implemented. My tooth was cracked from crown to root causing me extreme pain. No other tests were offered at your practice I was sent away in extreme pain and told to come back in a few more days. Abhorrent way to treat your patient. I have left your practice with immediate effect.

Nigel B 1 year ago

Negative experience: What con-artists. Not content about refusing to do root canal treatments on the NHS, but they also charge you for the filling to complete the root canal treatment on the NHS after paying for the first part on privately. Avoid this practise at all costs. A root canal is a two part process, that requires a filling as part of the process. This practise told my wife that the treatment was £250. then charge her £73 for the filling parts of the treatment, then told here she must have crown too. A crown is not required but only recommended if the tooth structure breaks down. I will be reporting this practise for this as they should be doing this.

Joanne Roberts 1 year ago

Negative experience: Have attended this surgery for some time and always been very pleased with the service but this time I was really disappointed. It was a different dentist who I felt was not very approachable and I did not put me at ease or really interact with me. My appointment lasted 3 minutes. Not a pleasant experience

Danielle Northall 1 year ago

Fantastic experience: Last Friday I was so traumatised at the thought of having my teeth removed, but honestly Jason was amazing! When the injections "kicked in" he could have just yanked my teeth out, but he took his time and I have had absolutely no pain! I'm a very grateful patient!

Live Laugh Love 1 year ago

Negative experience: I was pregnant when I had my appointment check up with them early in the morning. I thought they will attend to me as the 2nd patient in the waiting list, but to my surprised I waited for almost two hours saying that there were still two patient before me.And i said whats the point of giving me a very early appointment if they will see me after two hours, is it because they prioritize those private patient over us pregnant (free dental) patient. It really put me off and never come back to them again after I gave birth as Im still entitled to free dental check up.

Millie Jack 1 year ago

Fantastic experience: I had Invisalign treatment and composite bonding with dr.yasser altaf and throughout the whole treatment he provided me with amazing service. He made sure I was happy and comfortable during the entire process

Matthew Johns 1 year ago

Negative experience: Worst dentist anyone could ever visit was told that root needed to be removed however after going to a private dentist this was not the case Dentist was still adamant it needed to be removed also dentist not confident in doing root canal

Natalie Hood 1 year ago

Fantastic experience: I’ve just finished Invisalign treatment with Dr. Yasser Altaf and the experience from start to finish was amazing. When I went for the initial consultation he explained everything in great detail and made me feel at ease throughout. My initial treatment plan was 15 weeks but I wasn’t 100% happy with the results so he rescanned my teeth and I carried on treatment for another 13 weeks without any issue. I love my teeth now and I’m so happy to no longer feel insecure about them for the first time in 15 years. So thank you! The only factor that let’s this practice down is the reception staff, they are quite rude and not very inviting. I would 100% recommend Dr. Yasser Altaf for your Invisalign journey though.

Lily Lee 1 year ago

Fantastic experience: I have just completed my Invisalign treatment with Dr Yasser Altaf, Whitestone Dental Practise are absolutely fantastic. The entire reception team are polite and friendly and have always kept me up to date with appointments and reminders, even if any early appointments were available they gave me a quick phone call and also were very accommodating with my schedule. The whole Invisalign process was beyond my expectations, from all the care and advice given, if I needed any further movement done on any teeth, checkups and whitening. Dr Altaf was great at listening and answering my queries, he ensured my teeth were moving correctly and if I was unhappy with anything he would get this corrected for me. An amazing team and would recommend to everyone, I wish I had gone through with Invisalign much much sooner and I could not be happier with my teeth, I get so many compliments from everyone! Thank you to the team and Whitestone x

Antony Hayward 2 years ago

Fantastic experience: Compliment Dr Ahmad and the whole team for their response to more than one emergency treatment over recent months.

Ruth Orton 2 years ago

Fantastic experience: Would highly recommend Maisha Hussain - I have had lots of appointments over the last 3 months and she has been brilliant. I have always been very nervous at the dentist after a bad experience, but she is so gentle, understanding and friendly that's its put me at ease. The receptionists have also been great, getting me in for emergency appointments either on the day or the next day. Thank you all so much xx

Trevor Maydwell 2 years ago

Fantastic experience: My dentist is Maisha, she is very professional and caring. The hole team are excellent. Can't praise them enough. A brilliant practice

Melissa Elliott 2 years ago

Fantastic experience: Just finished my Invisalign treatment and it was a fantastic service from start to finish. Dr Altaf cannot do enough and he’s accommodating and listened to what I wanted to achieve and has gone above and beyond to ensure that it was achieved. All in the short space of 4 months. Over the moon with the results.

Mikaela Ioannou 2 years ago

Fantastic experience: Whitestone has always been my dentist and the one place I trust. They really stepped up when I brought my brother (neurodiverse) who has been so anxious to come to the dentist, the ladies on reception are absolutely amazing! Staff are so patient, friendly and understanding. Dr Anas you were wonderful and were so grateful!

Joanne Burt 2 years ago

Positive experience: I asked for a bridge and they had to recommend someone else because they couldn't do it and when I had an infection I kept being told I didn't have on so I had to see another dentist to get some antibiotics

John Lee 2 years ago

Negative experience: I have been to this clinic recently, most of the time my visit were comfortable and well looked after but in this visit I was concerned the way the staffs were treated. Staff named Kelly was Dreadful, demeaning and disrespectful towards other colleagues. I was disappointed and disgusted. Please kindly address this issue asap otherwise, the clinic is Clean, well equipped and warm. Thanks.

Micheal Carter 2 years ago

Fantastic experience: Been using this Dental Practice now For over 11 Years now twice each year ALWAYS fantastic service never ever experienced any problems just caring staff always.

Debbie Dimmock 2 years ago

Fantastic experience: I cant thank Dr Reta enough for her professionalism and beautiful manner to help me succeed in my dental work which was all done. The girls in reception also are fantastic. Thankyou all, will definitely be back.

Michael Clare 2 years ago

Fantastic experience: Can only give this dental practice 5 stars, from the reception staff to being in the dentist chair, all welcoming and reassuring, if you have any fears, Mohammed melts them away.. And would definitely recommend.

Aleksandra Goodyer 2 years ago

Fantastic experience: Highly recommend! Lady called Maisha Hussain was very professional, gentle and friendly. I booked another 2 appointment with this practice. Reasonable prices great service

Charlie Darby 2 years ago

Fantastic experience: Had a check up today with Dr Rhka. Very friendly and efficient appointment. Would definitely recommend!

hayley johnson 2 years ago

Negative experience: Husband had a tooth out and replaced with a false tooth as it’s been nearly ten years since I had a full set so wanted to talk about my options she looked in my mouth told me she couldn’t make any new ones a better fit do I was in there for less than five minutes charged £26 !!

penny tovey 2 years ago

Fantastic experience: Had huge tooth pain today and phoned this dentist they cured my pain and the problem without any delay and made me feel at ease throughout

James Reeve 2 years ago

Fantastic experience: recently i have had a tooth which was desperately in need of a root canal. It was an emergency one day and the staff at practice helped me out tremendously. mabroor ahmed was my dentist who did a fantastic job under stressfull circumstances, along with a woman practitioner whos name i do not have. she was brilliant, extremely professional and helped me in my time of need. cant thank the practice enough.

Marika Świątek 2 years ago

Fantastic experience: Laura Stancu is absolutely the best dentist in the world. If I could I'd give 10 stars. Thanks to Laura, I overcame my fear of dentists and started visiting her regularly. Laura is a very professional dentist but also a wonderful person. I really recommend

Laura Collett 2 years ago

Fantastic experience: My family and I have been with the practice for years, and the team have always been excellent. Recently, I had Invisalign treatment under Dr Yasser Altaf after attending an open day and am amazed at the results after only 4 months. My once very crowded and crooked teeth are now lovely and straight. For anyone considering Invisalign, I'd say go for it - I'm so excited to be smiling in my holiday photos this summer!

Mariya Rauf 2 years ago

Fantastic experience: Girls are all lovely on reception attentive even though they are always busy. I’ve had no problems so far. Joined as a NHS patient. I have been seeing jubeen Gulzar very polite and explains everything to me whilst doing it.

Shep Shep Shep 2 years ago

Fantastic experience: Highly recommended, friendly staff. Helped me a lot with my fear a dentists.

why “JT” hotmail 2 years ago

Negative experience: I've been having pains with a filling i got here about 8+ weeks ago went in for a emergency treatment had to have 2 injections and the pain was still agony, and im still suffering with pains in a tooth nearby the one i had to get a filling in, so i believe the pain may be traveling to other teeth now edit to reply to the response: i will not be contacting the dental practice due to the fact im currently waiting for an appointment at the hospital to get the tooth removed, due to the damage that has been done to it by one of your dentists.

Whitestone Family Dental Practice

I am very sorry to learn of your experience if you can kindly contact me at the practice I am happy to investigate this for you and discuss. Kind regards Rebecca Armson (Practice Manager).

Jemma Townsend 2 years ago

Fantastic experience: Mabroor ahmad very thorough and patient with tricky/nervous customers Very happy with the work carried out Toby G

Amy Fallows 2 years ago

Fantastic experience: Rang this morning to get an appointment as a new patient for me and my daughter. Absolutely brilliant service so far got us both in today and could not be more helpful

Whitestone Family Dental Practice

Thank you Amy for your feedback this will be shared with the dental team.

Dm Dm 2 years ago

Fantastic experience: First class service

Whitestone Family Dental Practice

Thank you for the review Dm

Richie Dunne 2 years ago

Fantastic experience: Dr. Patel is an exceptional dentist who truly cares about her patients. She is always friendly, professional, and knowledgeable, and she goes above and beyond to ensure that her patients receive the best possible care. Her office is clean and comfortable, and her staff are always helpful and welcoming. Dr. Patel takes the time to listen to her patients' concerns and answer their questions, and she explains all procedures in a clear and easy-to-understand manner. She is gentle and patient, and she always ensures that her patients are comfortable during their visits. Overall, I highly recommend Dr. Parita Patel to anyone looking for a skilled, caring dentist. She is truly the best! Thanks for a super pain free experience. Richie Dunne

Whitestone Family Dental Practice

Thank you for your kind feedback

Freyja Payne 2 years ago

Negative experience: They helped me once while i was pregnant, they given me 2 White fillings which was a very uncomfortable experience, I could tolerate them for a few months until they started to feel sensitive in the areas which were filled. I attempted to get in-contact to book an appointment online and got no response. I was suffering for a while until I they started to feel worse. I then tried to get in-contacted with them a second time through the online website, I explained I was having a discomfort around my wisdom tooth which happened to be an abscess which was making it harder for me to eat, drink and speak. I finally got a response, they booked me in for an appointment which was then changed on the day to a later date which i wasn’t happy about as i had an appointment with my 3 month old. I then asked to change the day so i can work around it, i had to bring my little one with me and i was waiting for an hour and a half, numerous people had walked in after me and was seen and i was still waiting! I had to go up to the receptionist to rebook it as i had to feed my little one, her words was “its because you don’t pay for your appointments” in front of everyone in the room, people looked at me when she said this. So because I receive help from the government I get treated differently to the rest :) so I left, feeling so embarrassed! i then went to the next appointment which I then had to wait ANOTHER hour and many other people was seen before me once again. Honestly I felt so below everyone and just walked over, they are so horrible, rude and disrespectful. I had been nothing but kind to them, smiled and was so polite but I got looked down at by the receptionist as they walked past me and treated like a peasant. I had to leave at that point they embarrassed me in front of other people, and treated me so differently, please I do NOT recommend The Whitestone Dental Practice especially if you are receiving benefits.

Whitestone Family Dental Practice

Dear Freyja I am very sorry to learn of your experience if you can kindly contact me at the practice I am happy to investigate this for you and discuss. Kind regards Rebecca Armson (Practice Manager).

Alexandra Maroleanu 2 years ago

Fantastic experience: So my dentist is Laura Stancu and I absolutely love this lady …I’ve been sacred of the dentist for 22 years , however last year I was in the agony of my life because of a tooth so I had to go to the dentist , ever since I’ve met Laura Stancu my dentist I enjoy going to the dentist this lady has a magic hands I’ve never once felt any pain on her chair , she is very light handed …I highly recommend Laura Stancu if are scared of the dentist ,she will help you get rid of your dentist fear ! I wouldn’t change her for anything, when this lady says your won’t feel any pain , you can trust her ..you won’t be feeling any pain at all !

Whitestone Family Dental Practice

Thank you for the feedback I shall share with the dental team

Henry Penfold 2 years ago

Negative experience: awful dentist. my appointment was at 11:10 and i didn’t get seen until 11:55. the dentist dismissed my experiences and concerns and refused to listen. i’ll be going elsewhere and advise others to do the same

Whitestone Family Dental Practice

Dear Henry I am very sorry to learn of your experience if you can kindly contact me at the practice I am happy to investigate this for you and discuss. Kind regards Rebecca Armson (Practice Manager).

Jason Beresford 3 years ago

Fantastic experience: Exceptional. I needed emergency treatment on a Saturday after a temporary crown fell out and my own dentist wasn't open. Everybody at Whitestone Family Dental Practice was kind, helpful and brilliant. Receptionist Yasmin was super friendly and the dentist even postponed her lunch to fit me in. What a super team!

Whitestone Family Dental Practice

Thank you for the kind feedback

Lucy Oliver 3 years ago

Fantastic experience: My Dad recently visited Whitestone Dental Practice, after having a fear of going to the dentist for many years, he felt at ease by the team and said the service is just excellent. He wanted to say a massive thank you to Dr Jubeen Guizar and Megan Grant for all the expert help and treatment, he would highly recommend this dentist practice to family and friends. On behalf of Dean Holley.

Whitestone Family Dental Practice

Thank you for your feedback

Aaminahhh_ 3 years ago

Fantastic experience: Very effective and professional experience with the chiropractor at this practice.

Whitestone Family Dental Practice

Thank you for your feedback

Raf 3 years ago

Fantastic experience: Highly recommend this practice to anyone. Professional Dentists with great service received. Thankyou!

Whitestone Family Dental Practice

Thank you Raf for the kind review

Lynne Memory 3 years ago

Fantastic experience: Had app with Dentist Mabroor , what a lovely kind person , had two teeth out , so careful wonderful bedside manner , so polite and I am out of pain for first time in months , would definitely recommend , Thank you Mabroor .

Whitestone Family Dental Practice

Thank you for your kind review

Ajit Chudasama 3 years ago

Fantastic experience: Under NHS treatment just had my teeth cleaned (after 4years) with Greta Dupi and for once I can say that I had an outstanding service. After having very bad experience with Miss Patel, I asked to see another dentist. I did think to myself that if I am going to have the same experience as I did with Miss Patel. If so, then I was going to move to another dentist but Greta did outstanding job and has regain my trust with Whitestone dentist. For once, I have walked out of a dentist without any pain, my teeth feel super clean and smooth especially at the back of my front teeth where she smoothen them. She took time to make sure my teeth were clean from coffee/tea stains - going forward I will only be seeing Greta for my future appointments and have recommended my wife to see her too. Greta keep doing what your doing... god bless and thank you once again.

Whitestone Family Dental Practice

Thank you for sharing your experience this will be shared with the dental team

Lisa Harrison 3 years ago

Fantastic experience: Seen same day. Brilliant service thank you

Whitestone Family Dental Practice

Thank you Lisa for your review

Neil Brown 3 years ago

Fantastic experience: Not been to a dentist for 5 years covid and a bad experience with another dentist had put me off. Greta was great! Put me at ease and made the experience stress free. Very impressed and will be going back in 6 months. Thankyou.

Whitestone Family Dental Practice

Thank you for sharing your experience and feedback

Cindy Yu 3 years ago

Negative experience: The worse dental practice in Nuneaton. You always have to wait for an extra hour from your appointment time in the waiting room before your seen and the receptionist are especially rude

Karen Albrighton 3 years ago

Fantastic experience: What a fabulous service this surgery provides. I lost a filling last night so called in Whitestone dentist today to arrange for it to be replaced fully expecting to wait a couple of days to be seen. My dentist Mohammad was available so saw me straight away replaced the filling and I was on my way in next to no time. Well done and everyone there is so welcoming and friendly thank you for an excellent experience

Whitestone Family Dental Practice

Thank you Karen for sharing your experience and feedback

Rebecca smith 3 years ago

Fantastic experience: I had dental anxiety, the dentist I seen really reassured me and really put my mind at ease. Don’t leave it too long! They are only there to help was it uncomfortable yes but that’s because I was in pain not due to the dentist, I’m now out of pain with my teeth I can not thank the surgery enough

Whitestone Family Dental Practice

Thank you Rebecca this feedback if lovely to hear and will help other patients that are nervous.

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