Kent House Dental Clinic
Information about Kent House Dental Clinic
Opening hours
- sunday: (closed)
- monday: 9:30-17:30
- tuesday: 9:30-17:30
- wednesday: 9:30-17:30
- thursday: 9:30-17:30
- friday: 9:30-17:30
- saturday: (closed)
Welcome to Kent House Dental Clinic in Beckenham!
We offer a comprehensive range of dental services, from routine check-ups and cleaning to more advanced treatments like cosmetic dentistry and facial aesthetics. Our experienced team is dedicated to providing personalised care and helping you achieve a healthy, beautiful smile.
Book your appointment today and discover the difference Kent House Dental Clinic can make.
Our comment from Top Dentistas about Kent House Dental Clinic:
Kent House Dental Clinic is highly regarded for its friendly and professional atmosphere, making patients feel at ease from the moment they arrive. Numerous reviews highlight the exceptional care provided by the staff, describing them as kind, welcoming, and dedicated to patient comfort.
Key strengths of Kent House Dental Clinic include:
- Warm Reception: The reception team is consistently praised for their friendliness and helpfulness, contributing to a welcoming environment.
- Expert Dental Care: Patients appreciate the professional and thorough care they receive from the dentists, with many expressing gratitude for the gentle and compassionate approach.
- Positive Patient Experience: Many individuals report a significant reduction in anxiety associated with dental visits, thanks to the attentive and reassuring manner of the dental professionals.
- Modern Facilities: The clinic is noted for its clean and well-equipped premises, ensuring that patients have a comfortable experience while receiving treatment.
Overall, Kent House Dental Clinic has built a reputation as a reliable and caring dental practice, recommended by many satisfied patients who appreciate the high standard of service provided by the entire team.
Services and Treatments
Kent House Dental Clinic: Reviews
Fantastic experience: would recommend this dental surgery. Really friendly and puts you at ease. dentists explain everything about treatment etc. cannot fault at all.
Fantastic experience: Small, friendly but professional practice. India and Katherine are lovely and welcoming.
Negative experience: I made a complaint regarding the receptionist (I've noticed various negative experiences with the same receptionist) and the principal DR Shah dealt with my complaint. Very unprofessional, my question to Dr Shah is this, if various patients are complaining regarding your reception staff why don't you maybe look at the root of the problem? Or is that too difficult a task? They seem to only care about paying patients, very quick to remove anyone on NHS THIS PLACE HAS GONE DOWNHILL. AVOID AVOID AVOID.
Positive experience: They’re good but absolutely extortionate. Go to smile in beckenham.
Fantastic experience: I am a new patient and I went for my first appointment today. The front desk staff and the dentists are so friendly. I feel so grateful that I am now registered with them! Thank you!
Fantastic experience: I've had such a positive experience of this dental clinic. They do a wonderful job. The reception team are so personable, welcoming and professional and I've had nothing but positive experiences with the dentists and hygienists here. Having a health condition that can make dental treatment tricky, they've gone above and beyond and have been so supportive and patient in the process. Special shout out to India and Katherine who have really gone out their way to work out how they can best support me. I can't thank them enough.
Fantastic experience: Had to have two teeth taken out yesterday and was recommended this clinic by a friend. Dr Amelia and Monica took these out .what can I say have been very nervous of dentist for years .they made me feel at easy and I didn’t feel a thing. One of the best dentist I’ve ever been too Can definitely recommend this clinic and dentist.. Thanks you
Negative experience: The worst experience I've had with this clinic a few minutes ago. I called the receptionist to schedule an appointment with the dentist. She told me that they only had private dentists and that if they went to the NHS, it would take more than four weeks to see me. I urgently needed to go to the dentist. I told her that I would pay the private dentist. She was rude and said, "You have to pay now for your phone. How do you mean you have to pay now for your phone?" How can people talk to their customers like that? It's rude. How can this person still work in this environment? I asked her, "I'm registering with the dentist, and how can you say that I have to pay now? How does that work? Can you email me the bank details?" She said, "No, I can't send them. Do you have to pay now?" What kind of person works in an environment like that. The worst experience I've had in this place. The worst experience I've had in this place and I don't recommend it to anyone.
Dear Rayanee,
I was very surprised when read your review as we try very hard to give excellent customer service. I discussed this matter with the receptionist that you spoke to and she said that she tried very hard to deal with your request. She said that she tried to explain things as well as she could but the communication between the two of you was challenging at times during the call. You requested an urgent private appointment and our practice policy for a patient that has never attended our practice is to take an over the phone payment in advance in order to book a private appointment. The receptionist was asking for you to make this payment so she could book an appointment for you. I have listened to the call recording and can confirm that this is what happened and that the receptionist was following practice procedure. I also could hear that you did not understand how to make payment and the receptionist was trying to explain how to do this. Understandably, you were frustrated by this but the receptionist was not rude, in fact she was just trying to help. I understand and sympathise with how this call went but I cannot accept that you swore at the receptionist and then put the phone down. We have a zero tolerance policy of any form of abuse including verbally and as a result we will not be able to see you at this practice in the future.
From Dr S Patel, Principal, Kent House Dental Clinic
Fantastic experience: I really cant thank this dentist enough for all the recent help and treatment they've given me. A positive review is the least i can do.
Fantastic experience: Very nice dental practice
Fantastic experience: Absolutely brilliant dental clinic. My whole family have been receiving first class care for the last 10 years. We are so lucky to have this clinic on our doorstep.
Fantastic experience: Brilliant
Fantastic experience: I greatly appreciate your care, everything you have done for me” ... The staff are very nice and friendly” ... have always been impressed by their professionalism and quality of service” ... “this is a fantastic dentist and has changed my life.specially Dr Daniel Booth Recommended to everyone
Fantastic experience: I cannot speak highly enough of this practice and its staff. We have been coming here for 30 years. Recently we came to see Dr Amelia and (a separate appointment) to see Katharine. As always we had the best care. From the moment we walked in, Sharon and her team of receptionists were friendly and professional. Last week my 13 years old daughter had to have two teeth taken out in preparation for her braces, and Dr Amelia was amazing! She explained everything, she was reassuring and kept checking that my girl was pain free and comfortable with each step. Needless to say, it went well and healed quickly. Most of all, my daughter would be happy to do it again. Just shows great places like this can set kids in the right state of mind for life! A big thank you to all in Kent House! On behalf of the whole family, have a lovely Christmas and Happy 2025!
Fantastic experience: I recently visited this dental practice and was thoroughly impressed by the quality of care and overall experience. The dentist was exceptionally professional, taking the time to explain my treatment options in detail and clearly outlining the next steps for a healthier smile. The receptionist was friendly, efficient, and made the check-in process smooth, helping me feel at ease from the moment I arrived. The waiting area was clean, comfortable, and well-organized, creating a calming atmosphere that helped alleviate any nerves. Overall, it was a seamless and reassuring experience, and I highly recommend this practice to anyone seeking top-notch dental care in a welcoming environment.
Fantastic experience: We attended Kent House Dentist today for the first time l and we were super impressed. Everyone was so friendly, kind and nothing was too much. The Dentist Dan clearly knows what his doing and put us at ease. Best dentist experience we've had.
Fantastic experience: From the moment I walk into Kent House, I'm always greeted by the wonderful receptionists who are so welcoming and friendly, setting a positive tone for my entire appointment. I've had the pleasure of being treated by Dr. Sumiaya Khan, and I cannot recommend her enough. She is incredibly kind, empathetic, attentive, and gentle-handed, which is so important. Dr. Khan's professionalism and warm manner puts me at ease and makes every visit comfortable. I know most people don't enjoy going to the dentist, but Dr Khan honestly removes any anxiety you could have. Dr Khan is a Grade A example of what a great dentist should be, and overall, an amazing human being. Thank you, Dr. Khan, for your exceptional care!
Negative experience: I been with this practice for a few time, I been attending for a few dentist and the receptionist is a very lovely and understanding lady. I just don’t like my dentist Amelia. I meet her before covid and she sees a good person, but after that it’s been a nightmare to book an appointment with her. 1- my shifts are not compatible with her’s. 2 -she performed a tooth extraction, but she broke It. So she told me that I’ll have to go to a especialista to remove it and I will have priority. I’m still waiting for more than a year! 3- last week a book an appointment for today at 3:30pm ( thinking it was another doctor) but it was her again and becouse I was late for 5 min she couldn’t attend me. She didn’t have the nerve to tell me. It was the lovely lady from the reception who told me. Like I said before the practice is very good and I recommend. BUT DO NOT BOOK WITH AMELIA
Dear Ana, Thank you for taking the time to write this review. I am sorry that your experiences have not been good. Thank you for your kind comments about the practice as a whole and our reception team. Our patients are normally very happy with our services and we try very hard to make sure of this.
I can see that you have been booked in with a different dentist and hopefully this will allow you more flexibility with appointments. Unfortunately, we have not control over how long referrals will take. We can request it to be urgent but ultimately it is not in our hands. I suggest that when you next attend you discuss this with the dentist to see if any alternative is possible in order to speed up the process for you. I will feedback and discuss your review with Amelia.
If you would like to discuss this further with me then please email me at [email protected].
kind regards, Dr S Patel
Fantastic experience: Amazing staff and the reception team really work hard to make you feel welcome - Sharon is amazing!
Positive experience: I have thought really hard about giving a review, I just cant let this go , went to see a Dentist here and she gave me an injection for a filling I was having ,the following day the left side of my face became swollen went back and saw someone else and he did not seem that interested, { I thought he was rather rude} I had a phone call from the first dentist I saw and she suggested for me to go back and to see if I had an infection I said no I have been to see my Dr and she put me antibiotics , I was so unwell that I could not eat , lost my taste for food {I did not have covid as I did 3 tests} I think I had a bad reaction to the injection I was given for the filling, I just wonder if my notes were checked properly, I have been going to Kent House for a few years and have never had this outcome before ,the dentist I have seen in the past have always been good.
Dear Joan, Thank you for taking the time to write your review. Parts of your description do not correlate with the very thorough notes that have been made by both dentists that saw you. I can see that both dentists have discussed in detail your treatment and the reasons why you may have encountered problems. (I can discuss this with you in private). We have strict protocols in place that mean we may not be able to prescribe antibiotics by telephone conversation (which may be different to your GP, however, your GP is not a dentist). It is possible to have a reaction to anaesthetic but this is extremely rare and unlikely given your circumstances. I am very sorry that you felt that the second dentist was rude. I have provide this feedback to him. I am disappointed that you did not feel that you could not approach us directly rather than going straight to google. If I can make this easier or if you felt there were some barriers that made it hard to communicate then please let me know. I would be happy to discuss this matter further with you privately. You can email me at [email protected].
Fantastic experience: Excellent dentist, very professional and friendly. Very reassuring. Takes time to explain procedures needed and options where appropriate.
Fantastic experience: Recommend- I've been an NHS patient at this practice over 10 years (they do private work too). Staff are very competent but also kind and caring (from receptionist, dentist and hygienist). Thank you!
Fantastic experience: Visited this dental practice for the first time today and really pleased with my visit. Receptionist was nice and friendly and the dentist I saw was extremely thorough with my check up and with my treatment plan which I am very happy about. Definitely recommend this dental practice to everyone.
Fantastic experience: Great dentists
Fantastic experience: The Staff is very professional and friendly. And the dental staff was caring with professional service. The Dr. was terrific, knew what he was doing and did a wonderful job on my broken tooth.
Fantastic experience: A very professional and reliable service with a very friendly team.
Fantastic experience: All the staff at Kent House are friendly and put you at ease while staying totally professional. My treatment so far has been excellent. I would recommend this dental practice to anyone who asks.
Positive experience: This will be my second personal appointment with this surgery and have no problems with the clinicians seen so far. I just had an unsavoury encounter with the receptionist who is meant to be the face of the surgery. She was extremely unhelpful and rude, because sadly I realised my appointments will mean missing school run and if I could be accommodated by 5 minutes earlier to see the dentist and she blatantly refused to do this. The least I expected from her was I will see what I can do. It is a shame since I will have to change back to my previous dentist
Fantastic experience: I was very nervous going back to the dentist after so long, but the receptionist, Dr Khan and my hygienist, Bushra, were very kind and understanding and did everything to put me at ease. They explained each part of my treatment and were professional in the execution of their care. Thank you for helping me through a very fearful time.
Fantastic experience: Family friendly Sej is a great dentist - has the human touch which is so important when getting lots of dental work
Fantastic experience: Very friendly, approachable and commited team of staff. Recommended.
Negative experience: Attended for tooth extraction, the tooth was broken inside the gum and I was referred to have surgery but then I was told it wasn't necessary because any future implants would benefit from extra tooth remains - which I found out wasn't correct information. The hygienist appointment lasted 15 min!
Fantastic experience: Friendly & reassuring manner of the staff and reasonably prompt appointment time. Positive attitude and knowledge of previous dental problems. Cleanliness and attention to the comfort of patients.
Fantastic experience: All good with this practice
Fantastic experience: An update to my original review as I continue to be impressed by this dental practice. I was a very very nervous/anxious/scared patient but registering here 17 months ago was the best thing I have ever done. Although I still feel nervous at the thought of going, purely bad memories of previous dentists, I am made to feel welcome from the moment I walk through the door to the moment I walk out again. I have never had a dentist, Dr Sumiaya Khan, who has been so kind and understanding as well as professional plus going that little bit further to ensure the whole visit is an excellent holistic experience. If you are nervous/anxious this practice is for you whichever dentist you choose.
Fantastic experience: Great service. Lovely staff. It’s a pleasure to attend, which I’ve never said about a dental practice before.
Fantastic experience: Very professional good advice restored my smile
Fantastic experience: Excellent, I was really apprehensive but Katherine was kind and reassuring and talked me through everything she would be doing. I would recommend this practice all the staff are great. Seg is great.
Fantastic experience: All of the staff I encountered here were incredibly friendly, helpful and compassionate as someone who is nervous about visiting the dentist! The team were great with my daughter too. Would highly recommend.
Fantastic experience: Amazing service, such a friendly and informative dentist who was brilliant with my children.
Fantastic experience: Kind and friendly staff, who pay attention to detail and always reassure me in regards to my worries. Dr Amelia is a fabulous dentist.
Fantastic experience: I’ve long attended this practice and have never been disappointed.
Fantastic experience: Dr Kiri Paul is very lovely and professional, explained everything that she’s done and checked and gave advice on the next steps of treatment. Excellent service
Fantastic experience: Quick and easy to get an appointment
Fantastic experience: I have been a patient here for many years and have only ever received outstanding care and treatment. Totally trustworthy and reliable.
Fantastic experience: The team were overall very friendly and patient. The practice booked us in for our first check up as a group (fam of 3) on Friday. They were all very kind a patient despite us being the last booking of the day.
Fantastic experience: Very efficient.explained all procedures thoroughly
Fantastic experience: I love this place. Kind dentists and lovely receptionists and nurses. Wouldn’t go anywhere else!
Fantastic experience: My hygienist, Jessi is personable, patient, knowledgeable and above all patient centred,
Fantastic experience: The Doctor was very kind and re-assuring, explaining what she believes the reasons for the problem might be.
Negative experience: Awful, awful dentist. Please do not go there. Insane receptionist, incredibly unpleasant and bullying, and the absolute worst customer service I’ve ever experienced. Incredible that it is still open. I’ve spent a fortune there but will never go back.
Fantastic experience: Exceptional staff treat you as a valued patient, make you welcome and assuage any fears. My dentist is so gentle and treats people as she would like to be treated. Not a nuisance, a number or as can happen in NHS "a piece of meat". She is BRILLIANT.
Negative experience: Removed me as an NHS patient without any consultation or warning, because I hadn't been to the dentist since the summer of 2019 - I wonder what possible reason there could be for such a gap, a global pandemic perhaps?! Needlessly attending a check-up during the last 18 months would have been irresponsible, putting myself and their staff at risk and taking away appointment time from someone in greater need.
Fantastic experience: The staff are terrific and Sej is a superstar dentist
Fantastic experience: Appointment was on time and very professional. The reception staff are very attentive and pleasant to deal with.
Fantastic experience: I cannot fault the practice. Every member of staff is helpful and professional I don't like going to the dentist but here I feel they know me and are very friendly and excellent at their jobs, Sejal my dentist , the receptionists and the Hygienist Catherine.
Fantastic experience: I started receiving treatment at this surgery around about 2010. Experiences with previous dentists left me with a serious fear or dentists. The dental tartar scraper caused me palpitations and anything that involved needles felt like my worst nightmare come true. Most of my family members have been patients of Dr Sej Patel for years. My family persuaded me to visit the surgery because I had a serious case of toothache. I am really pleased they convinced me to come to this surgery. The receptionists are always helpful and friendly, the dentists and hygienists are exceptional. The combination of a relaxed atmosphere with great advice and treatment has made me more relaxed about dental treatment. I now see a visit to the dentists as something important instead of something to fear. If you are looking for an exceptional practice then I would highly recommend you visit this one. They don't bite but I am sure that you will have a better bite after visiting them.
Fantastic experience: Perfect! Truly could not fault Kent House Dental. Everything from the reception team to the dentists, to the hygienist are all wonderful! I have been at KHD 18 years and as strange as it seems I always look forward to my appointments because I know I'm in good hands. Thank you all!
Fantastic experience: Sumiaya and her team made me feel cared for and my treatment was expertly done as always.
Fantastic experience: Friendly and approachable.
Fantastic experience: Ruth was wonderful. Her manners, the way she took the time to explain the issues and options. A real credit to the practice. All staff are warm and welcoming, putting nervous clients at ease.
Fantastic experience: The best dentist I've been to!
Fantastic experience: The receptionist are lovely, the reception is clean and covid secure. Dr Evans is such a good dentist, I have full trust in him, always gives me good recommendations.
Negative experience: Services slightly good-my family and I are their patients for 2 years.When we had appoinments every single time we have been waited for 15 minutes and so.Never been complained about it but the situation rose when my husband's late for 15 minutes even he called the surgery about that and at arriving the receptionist surprised him with the fine of £80 as she/he took them from the deposit and said him it is their policy if somebody late or miss the appoinment out.My husband has not been informed about their policy before and paid for something ridiculous.Talking with manager via email he responded me that they have signs in their surgery which inform the patients about the charge incase they are late.What the policy is this to take money from every human on that way.Might be for them kind of benefit for us is empty pocket.Why t do not they pay me for when every single time we wait to be taken.Where is all human in the profession!Where does the charge go?In his pocket?Even they do not have price list which can inform the patient what must pay and have idea where the money go.
Fantastic experience: I was very nervous about the all treatment especially during the pandemic. A receptionist who I talked on the phone was really friendly and professional. Another receptionist who checked my temperature on arrival was equally friendly and so lovely. I had an appointment with Dr Khan and she was professional and friendly as well as the nurse there. I am very pleased I could register at this clinic.
Fantastic experience: My best clinic ❤ All Staff always professional, friendly and welcoming. Very clean place i feel safe there. Thank you so much guys! you are doing great job
Positive experience: Lovely dentist, friendly and nicest receptionists ever.
Fantastic experience: Awesome practice, my teeth look amazing after recently having braces. All the team are freindly and welcoming. Would highly recommend to all.
Fantastic experience: I am so delighted with the work I have had done which includes a tooth extraction, a bridge and a filling. Done to perfection without any pain whatsoever. Dr. Amelia Bhoorasingh has a wonderful aura, very calm and in touch with your feelings, I went away with a calmness myself. Dr. Amelia is the best dentist I’ve come across. Highly recommend this professional lady. Would also like to thank her dental nurses throughout my treatment. Kerry Glackin
Fantastic experience: I thought was treated like a king but apparently they treat everyone like that.
Negative experience: Worse dentist ever. Honestly cannot even Noonan appointment correctly. Given them benefit of doubt twice now and still cant get it right !!! Registering with new dentist and lodging a formal complaint !
Fantastic experience: I was well greeted. I was invited to begin my check up with a review of past year records and after a few query of my health my check up began. A the end of it an X-ray was required and a clear mini on screen presentation was given to me about the health a particular tooth that may be require treatment going forward. I was clearly explained the overall health of my teeth and what personalised ideal hygienist visit level can be and more. A clear answer and fee and cost was answered to me straightaway within a reasonable calm, caring and clean environment.
Fantastic experience: I have been a patient of Sej for over 15 years and every time I visit I feel that my dental health is in good hands and the whole team is lovely!
Fantastic experience: Emilia was the best dentist I have been to. She was really calm, normally I'm a bag of nerves but she was gentle and explained all the time what was happening. Wish I had swapped to the dentist ages ago!
Fantastic experience: More like a visit to a friends house. SO LOVELY. Receptionists hilarious. I felt like I was in great hands with the Dentist and nurse, and we had loads of laughs. Not your average trip to the dentist. Highly recommend!
Fantastic experience: Always been terrified of the dentist and this is the only dentist that I have ever felt comfortable and safe at. My most recent visit was the best yet, the female dentist was wonderful!
Fantastic experience: Excellent practice.would highly recommended Reception staff always friendly and supportive 5 star plus to my dentist mei who recently done some work on a troublesome tooth of mine. always Professional friendly and approachable.
Fantastic experience: I had an appointment booked for 6 weeks time but have been in agony for a few days. I called the to see if they are able to see me sooner but no appointments were available. I spoke to Dianne and she was amazing, went above and beyond and managed to get me seen today. She is literally a life saver. She is a credit to clinic.
Negative experience: Wanted to ask some basic questions but the receptionist seem to be in hurry to hang up and whilst asking a question she hung up. Also told me on the NHS the first appoint was a month away( busy practise).
Negative experience: Receptionist is very rude, couldn't care less about the clients she is speaking to. Shame as the dentist themselves are good.
Fantastic experience: The practice is always so welcoming, professional and friendly. They work hard to put children at ease, which is hugely appreciated. Highly recommend the practice.
Negative experience: Charged me £70 for NHS band 1 dental care (check-up with small x-rays) that should have been £20 on the NHS. Hence, they charged me more than three times the NHS price and refused to offer me service on the NHS. They rearranged one of my appointments with only 3 hours notice. They said they would get back to me about becoming registered as an NHS patient and I haven't heard anything back from them. Hence I give 1 star.
Fantastic experience: I needed an infected tooth extracted quickly and Dr. Khan managed to squeezed me in at the last minute. She and the nurse were incredibly supportive, professional and kind, plus the fee was very reasonable. I would highly recommend Kent House Dental Clinic.
Positive experience: Previously had an issue booking an appointment but this was quickly resolved. Very happy with service!
Fantastic experience: Great professional practice and friendly, funny receptionist. I had complex work done and the dentists and dental nurses were all brilliant
Fantastic experience: Made me feel at ease. Explanation of treatment easy to understand. Would highly highly recommend
Fantastic experience: Excellent service in general
Negative experience: In the summer of 2016, I arrived 2 mins late for my appointment coz I couldn't walk any faster(penguin walking) as I was nine months pregnant, (I know that's nothing to do with them) only to be told the dentist can't see me coz someone was still in there. What!? now who's fault is that. Even in my condition they refused to compromise. So they marked it as missed appointment. When I tried to book for the next appointment a month later, they said you missed your appointment twice so we can't see you, I tried to explain that I had never missed another appointment but she was not having it, I said ok so what should I do she said sign up with another Dental surgery we can't see you any more. My while family used to go there until this happened, we've moved to a much caring surgery and we couldn't be happier.
Fantastic experience: Excellent service. Caring staff
Fantastic experience: Always had good treatment, very nice staff and doctors. I had 2 implants done and I'm very pleased with them
Fantastic experience: I have been registered here for around ten years and I attend regularly for the hygienist and the dentist. The surgery is clean, the staff are very friendly and helpful, and I’m happy with the treatments I have received. I’d love earlier or later appointments on some days but otherwise I have no complaints.
Fantastic experience: Couldn't recommend this dental practice highly enough!
Fantastic experience: I can definitely recommend Kent House Dental Clinic. I just registered with them and was treated by Dr Sejal Patel, who was very friendly and professional. The reception staff is also very nice. Rooms seem to have all kinds of high tech so you can get treated, get an x-ray and view them on a screen a few minutes later while not even having to get up your chair. Very happy.
Fantastic experience: I have always been happy with the treatment I've received here.
Fantastic experience: Very happy with this dental clinic. I go there for check-ups, hygienist and also had (adult) braces through them. Very pleased with all the serviced. Friendly and professional.
Fantastic experience: I had a professional thorough dental examination and do not hesitate to recommend mr sej Patel to family and friends
Positive experience: Friendly and professional service with dentists who make you feel at ease.
Fantastic experience: I have been a patient of this surgery for many years. Always the highest standard of treatment. Receptionists always pleasant and helpful. Dentist second to none. Excellent service
Negative experience: PLEASE NEVER USE THIS DENTIST. I fainted in February, never had dental work before, went in to check my front tooth as it was sore and wobbly. They took X-rays and gave me no info on what was going on with the front tooth. Instead told me I needed a filling in the back. The filling was drilled too low and became a root canal. Original tooth I came in for was becoming darker, no word from them about what was going on. The back tooth that was supposed to be a filling lost some of the temporary filling they used while I was getting root canal when I got home and bit on it some came out. so naturally I was in a lot of pain, lady I had an emergency appointment with made fun of me and then tried to call me a liar and tell me I had an infection in the tooth. I didn't. I refused to take the antibiotics and continued with my painkillers. Further appointment to finish my root canal confirmed that there was no infection. Further to this I had made an appointment to discuss braces This appointment was cancelled 3 times. I finally managed a 5 minute chat during another dental appointment which they attempted to charge me £40 for.. Literally a 5 min chat, no X-rays no further appointments. More than once I had to wait 4 weeks until my next appointment to finish treatment. They are not reassuring and definitely not worthy of any money. The only dentist there worth seeing who I managed to switch to is leaving so I'm absolutely never going back and I hope the poor kind receptionists find somewhere else to work. THIS PLACE IS TERRIBLE!
Fantastic experience: The whole experience was so enjoyable - lovely people, nice premises and everything ran perfectly on time.
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