Smileright at Boots Cardiff Dental Clinic, 1st Floor Boots, St David's Shopping Centre, 36 Queen Street, Cardiff CF10 2RG

Smileright at Boots Cardiff Dental Clinic, 1st Floor Boots, St David's Shopping Centre, 36 Queen Street, Cardiff CF10 2RG

Information about Smileright at Boots Cardiff Dental Clinic, 1st Floor Boots, St David's Shopping Centre, 36 Queen Street, Cardiff CF10 2RG

1st Floor, at Boots, 36 Queen St
CF10 2RG, Cardiff
+442920229254

Opening hours

  • sunday: (closed)
  • monday: 9h-17:30
  • tuesday: 9h-17:30
  • wednesday: 9h-17:30
  • thursday: 9h-17:30
  • friday: 9h-17:30
  • saturday: 9h-17h

Smileright at Boots Cardiff Dental Clinic is a modern state of the art dental clinic centrally located on the 1st Floor of Boots the Chemist, St David’s Shopping Centre, 36 Queen Street, Cardiff CF10 2RG. We provide the full range of routine, cosmetic dental care, full comprehensive dental examinations, dental hygiene, implants, white fillings, teeth straightening, Invisalign, root canal treatments, crown & bridges, extractions and same day emergency appointments.
We are open Monday to Saturday.
We welcome all new patients.
Dental examination fee is only £35.
Dental hygiene fee is from £65.
'Quality Affordable, Convenient' dental care, with excellent customer service. Ring 02920 229 254 to book an appointment.

Our comment from Best Dentists about Smileright at Boots Cardiff Dental Clinic, 1st Floor Boots, St David's Shopping Centre, 36 Queen Street, Cardiff CF10 2RG:

Smileright at Boots Cardiff Dental Clinic is a highly regarded dental practice located in the St David's Shopping Centre. Customers frequently highlight the professionalism and care demonstrated by the dental staff, particularly Dr. Farouk Aldaas and Dr. Zakaria Al-Taan, who have received numerous compliments for their exceptional treatment and patient support.

The practice is noted for providing easy appointment scheduling and efficient check-ups, often with minimal waiting times. Patients have expressed their appreciation for the friendly environment, which makes visiting the dentist a more comfortable experience. Many have mentioned how the staff's friendly demeanor and thorough explanations of procedures contribute to a pleasant atmosphere.

Key highlights include:

  • Professional and Kind Dentists: Several reviews commend the thoroughness and kindness of the dentists, making patients feel at ease.
  • Efficient Service: Patients often experience quick response times for booking appointments and swift check-ups.
  • High Customer Satisfaction: Numerous testimonials reflect the positive impact of treatments, leaving patients feeling confident about their dental health.

Overall, Smileright at Boots Cardiff Dental Clinic is recommended for those seeking quality dental care in a welcoming setting, with team members who prioritize patient comfort and satisfaction.

Services and Treatments

Dental Cleaning
Dental Implants
Dental emergencies

Smileright at Boots Cardiff Dental Clinic, 1st Floor Boots, St David's Shopping Centre, 36 Queen Street, Cardiff CF10 2RG: Reviews

4.2/5 (136 Reviews)
Hussein Dahir 8 months ago

Negative experience: Very Poor Service - The worst dentist I’ve been to, I have been them for about 1 year and a half they haven’t dealt with the problem as they said they would and couldn’t care to which is astonishing as their happy to take my money. I would never recommend them and advise no one to.

Chandni 9 months ago

Fantastic experience: Dr Farouk Aldaas he’s a good dentist he checked my teeth when I had wisdom pain and treated me good and taken care of my teeth well. I’ll be booking with him always

Harry A 9 months ago

Fantastic experience: Dr Farouk was exceptional and friendly, making sure to explain everything in an understandable way. I have now had multiple good experiences at this dentist! Thank you!

Owen David 9 months ago

Fantastic experience: Easy and fast check up and cleaning.

David haben 9 months ago

Negative experience: What a waste of time and money. They can’t even understand your pain. I’ll not recommend.

Tashinga Chandiwana 10 months ago

Fantastic experience: I've been going to Dr. Zakaria Al-Taan and his team for a year now and it's been a fantastic experience. The team is professional, friendly, and always makes me feel comfortable. Dr. Al-Taan is knowledgeable and takes the time to explain everything clearly

Nilgun Said 10 months ago

Fantastic experience: Dr Zakaria Al-Taan was very kind and professional. Im so happy with my daughter's treatment he was the only person who could help me with her situation and he did an excellent job. Thank you his help was very much appreciated!

Batoul Ieddi 10 months ago

Fantastic experience: Very thankful to Dr Farouk Aldaas. He fix my chipped front tooth with composite bonding, and he did the most incredible job. I am extremely happy with the results - it looks so natural and perfect. He was also very friendly and made the whole thing a great and pain free experience. Highly recommend !

Ansjam 10 months ago

Fantastic experience: Dentist farouq took the time to explain xrays. Great service, professional and polite dentsist and nurse. Thank you

Dolly Hopkins 10 months ago

Fantastic experience: Excellent practice and staff, really put you at ease if you’re a nervous patient. Doctor Zakaria Al-Taan has done extensive work on my teeth and I am very pleased with the results.

William Andrew Jones 11 months ago

Fantastic experience: Excellent service, again, provided by Smileright, Cardiff. Dr Zachariah explained everything beforehand in great depth which helped me understand any issues I have. He is clearly very knowledgeable. I have been going there for several years and have always been a happy customer. Definitely recommend!

Andrew Holmes 11 months ago

Fantastic experience: EXCELLENT SERVICE LOOKED AFTER ME VERY VERY VERY GOOD, WILL BE RETURNING

Tasharn Sanganoo 1 year ago

Negative experience: Very disappointing experience.. I was speaking on behalf of my partner had a stressful battle with this practice First, they got rid of her original dentist and said to pay a fee, she didn’t Then, they did the same with another dentist and kept saying to pay for a new assessment which is very unfair as she didn’t change the dentist Luckily, my treatment went well because I only needed one But if you need more than one I wouldn’t recommend at all as they basically scam you for money Seems weird that different dentists keep coming in and out as well

John Burbidge 1 year ago

Fantastic experience: Had no issues

Sujjata Singh 1 year ago

Fantastic experience: Professional and friendly team.

Emma Belan 1 year ago

Fantastic experience: Appointment was on time and I was treated in a professional manner.

Bev Dowling 1 year ago

Fantastic experience: Really compassionate, as I have a fear of dentists, put me at ease and treated me well

Alexander Fury 1 year ago

Negative experience: Horrific experience. Lack of clinical knowledge and a needless worrying referral. Glad I have now left.

Steve 1 year ago

Fantastic experience: Friendly staff and thorough consultation. I was talked through my x-rays and a dental plan has been put in place for me. 5 star all round

Marc Woodyatt 1 year ago

Fantastic experience: Very professional

Brandon Troshin 1 year ago

Fantastic experience: I haven’t been to the dentist in years and Dr Payman and his nurse have made the last two appointments stress free and easy, plus my teeth feel lovely and clean after a cracking scale and polish! Cheers guys.

Shaun O'Rourke 1 year ago

Fantastic experience: I was made to feel at ease and was well informed of procedures prior to having them done

Michael Dowers 1 year ago

Positive experience: Good quality care & can always get an appointment that suits me,so I never have to take time off work & lose a few hours pay.Staff always make you feel welcome & you never have to wait more than a few minutes to be seen. Would have given five stars but the treatment is quite expensive.

MrCleanbite TV 1 year ago

Fantastic experience: Amazing experience at the dental clinic and all staff were polite and the Dentist made sure he explained what all the terminologies meant. I will recommend and I’ll shall be calling to booking further treatment. Thank you

Emily Hoare 1 year ago

Fantastic experience: It was amazing considering the circumstances. Sorry for biting the dentists finger! He was amazing and i’m super happy to come back for my cleaning once im healed

David Maughan 1 year ago

Fantastic experience: Was extremely helpful and informative. Couldn’t ask for a better experience. Would definitely recommend to other people!

Kat S 1 year ago

Fantastic experience: Excellent, professional dental services. Very pleased with 2 dental implants. Easy to book convenient dental appointments at short notice (unlike my previous dentist who expected me to wait 2 months to deal with a broken crown!) Highly recommended Thanks to Dr Zakaria and lovely dental nurse Angie. Kat

elisabeta luca 1 year ago

Negative experience: I went to this clinic with Dr. Zakaria for two teeth with composite bonding. The doctor did not respect the length and shape of the new teeth he made to match the length and shape of the others (the ones he made, were much more longer than the others, a crucial detail for facilitating their destruction), nor did he respect a reinforcing bond between the two teeth to provide resistance over time even though I requested this and there was sign of previous existence. My teeth with composite veneers fell out in less than 3 weeks, both teeth not just one and when I went for a follow up, with a total lack of empathy or responsibility, he told me it was because the original teeth were a crown and that I have to change all my crowns and he didn’t accepted his errors. I would like to add that I have Composite bonding on both natural teeth and crowns and including these two teeth re made by him, they lasted me for more than 5 years before and with Dc. Zakaria they fell out in less than 3 weeks. The doctor seems that instead of respecting the format and length of the others, at least for the sake of aesthetics rather than for, so important, their resistance over time, it seems that rather, he facilitated the detachment of the veneers because I think, in my opinion, to make me change all my crowns with him and for a lack of experience as well. Now I have to spend double the money and be left with the humiliation I felt I was treated with by his totally unempathetic and irresponsible reaction. Now I made a new appointment with a dentist specializing in Composite bonding, who knows all about this situation and who guaranteed me effective work that is shockingly confusing with the suggestions claimed by Dr. Zakaria from Smile Right. It is extremely disappointing to go with confidence to a doctor who does not even respect the length (Dc. Zakaria made them much more longer and plate than the ones already made I have), and shape of your other teeth for a minimum of resistance and does the complete opposite and then washes his hands without any trace of empathy or desire to find a solution. It would have been much more correct not to accept this work in the first place, and if he accepted it, to at least respect the wishes of the client and the format of the other teeth, especially since Composite bonding is part of aesthetics.

Peggi Lewis 1 year ago

Fantastic experience: Very professional with amazing experience and empathy. Best Dentist I have seen.

colin silva 1 year ago

Fantastic experience: Good dentists

Ru Delano Thompson 1 year ago

Positive experience: Great dentist would be 5 out of 5 but trying to get hold of them over the home is like trying to hammer in a nail with a balloon just impossible. The two times I have managed to schedule an appointment I had to call their number 20 odd times over and over before someone picked up as it rings for 2 seconds then tells you no one can pick up the phone. For this I can’t give 5 start as the costumer service is awful. Thanks.

Duncan Delmar 1 year ago

Fantastic experience: As someone who hadn't been to a dentist in many years (foolish I know) I was nervous about going however the staff at smileright were polite, professional and kind. The dentist I've seen for my last few appointments, Dr Arshed is a credit to his craft and to the clinic. I'm wowed and haven't felt so comfortable smiling after his work. 10/10 I can't recommend smileright enough and the prices are very affordable too

Lydia Lilly 1 year ago

Fantastic experience: Dr Anas was excellent, very reassuring and knowledgeable- thank you so much

John Samuel 1 year ago

Fantastic experience: Just had 3 fillings with Payman at Smile right Cardiff and am so pleased with the difference it has made to my smile,totally transformed 1 of my front teeth. Absolutely brilliant, would highly recommend

Paula Komuliba 1 year ago

Negative experience: Went for a check up and been quoted some pricing which wasn’t too bad I guess. Booked another appointment and only the day before my appointment they told me that dentist isn’t happy with the price I will be paying so they wanted me to reschedule. Absolutely atrocious service as the pricing is now very confusing to me. They tried rebooking me with another dentist but if I’m not sure about pricing I’m not going to waste my time coming in for another chat when all of that could’ve been done already

Swati Merani 1 year ago

Fantastic experience: Best dental clinic in Cardiff I would say. Dealt with Dr Thomas and Dr Arshed. They were very helpful . My wisdom tooth removal treatment was done very smoothly and for post care also they helped me with everything. Very good staff. I would recommend smile right to anyone whose looking for private treatment

Anna M 2 years ago

Fantastic experience: Best dentist I've been to. I have a lot of anxiety around going to the dentist and Dr Payman made me feel very calm and at ease. He explained everything very thoroughly and answered my many questions. He advised me to wear earphones so I could listen to music to block out the sounds which no other dentist has ever suggested to me before and it worked really well at distracting me. He did 2 fillings in less than an hour. Would highly recommend! Thank you so much, I can now go to the dentist with a lot less fear than before

Alexander 2 years ago

Fantastic experience: Thanks to doctor Zakaria for his professionalism and patience.

Poya 2 years ago

Fantastic experience: Excellent service from this clinic. Dr. Payman reconstructed my tooth with composite bonding and did an extremely clean job. Nobody notices what tooth I got fixed because it is absolutely perfect. I am grateful for his service and I look forward to going back!

K Ali 2 years ago

Fantastic experience: Nothing but outstanding service!!! I was seen by Dr Payman for a scale and polish. The level of patient care was excellent. I have always been nervous visiting a dentist but was made reassured by Dr Payman. Not only did he keep on asking if everything was ok during the procedure, but his skill, knowledge and passion for dentistry was unmatched. He was great. Highly recommend this clinic

Bence Kormos 2 years ago

Fantastic experience: Absolutely brilliant treatment by Dr. Payman. Dr. Payman Sanamirad and his assistant Alina made me very comfortable and provided excellent service. He explained everything every step of the way. He was really understanding and tried to make the prices more affordable. I cannot recommend him highly enough.

Clare Thomas 2 years ago

Fantastic experience: First class treatment. Dr Payman Sanamirad explained everything every step of the way. Can’t recommend him highly enough.

Flavia 2 years ago

Fantastic experience: Thank you Payman, easily the least painful teeth cleaning I have had done and I can feel the difference.

Kasha Przybyla 2 years ago

Fantastic experience: I have a very difficult tooth extraction few days ago but Dr Payman Sanamirad GDC Number: 301849 has done amazing job ! if not his skills I most possibly would end up in surgery he made me feel very relaxed and I felt no pain even when the tooth has broken half way the treatment I recommend Dr Payman and Cardiff smile right with 5 star ⭐️

J Lee 2 years ago

Fantastic experience: Really thank you to my dentist Payman and his nurse Alina! They are so friendly and made me felt at ease

Kevin O'Leary 2 years ago

Fantastic experience: Close to the Westgate Street Car Park, very engaging dentist, personable and thorough. Thank you Payman

Ryan Nour 2 years ago

Fantastic experience: Great experience with Dr Sanamirad. Very professional and excellent service. Definitely found my new dentist!

Maximilian Aranyi 2 years ago

Fantastic experience: Dr Payman was very friendly and professional, ensuring that going to the dentist is a pleasant experience! He was very informative, talked me through the process before carrying out the procedure. I've been going to Dr Payman for all my dentistry needs, I would highly recommend him to all my family and friends.

Sope Wolffs 2 years ago

Fantastic experience: I've been coming here for 3 years usually for a check and clean. The service is excellent - Dr Paymen was very thorough. He explained the procedure and gave me several tips and treatment options. Highly recommend!

Daniel Oswald 2 years ago

Fantastic experience: friendly and great service

Hristo Dimitrov 2 years ago

Fantastic experience: Have been fantastic every time I've been. Special thanks to Dr Thomas Farakis who did a great job :)

Juliana Godinho 2 years ago

Negative experience: It was so disappointing. Would not come back at all. Full check up lasted like 5 minutes and charged me so much! I also did a hygiene clean and that lasted less than 10 minutes. I was out the door in less than 20 minutes for the whole thing and I felt really rushed and out of place. There was no type of real customer service, truly not worth the price. I just felt really uncomfortable too and lost most of the time. I would say avoid.

Ellis Sims 2 years ago

Fantastic experience: Incredible, efficient and friendly care! I came here for an emergency appointment after cracking a tooth and years of neglect and I've never felt better looked after by a dentist. Dr. Al-Khdairy takes the time to explain everything to me and helps me feel at ease which I am always so grateful for. Pricing seems reasonable for fillings, especially considering the end results, they always look and feel 10/10.

shakila beazer 2 years ago

Fantastic experience: I would recommend Dr Zakaria he is amazing and brilliant He is totally amazing. Thanks so much to him and his team xx

M E 3 years ago

Fantastic experience: This was my first time here, and I was very pleased with the service received. Dr Anwen James was really helpful and very professional, an gave me some useful tips to keep my teeth and gums healthy. Now my teeth look good as new really exceeded my expectations as I thought I had to wait to get treatment like my previous dentist but no I got treatment straight away an now I can smile with confidence again. Thank you very much Dr Anwen James.

H Ab 3 years ago

Fantastic experience: Had roughly 6 months worth of treatment including fillings, root canal and crown fitting. Today was my last day doing this, I have been very pleased with the interactions I have had with the practice and would recommend based on my experience.

CJ Steve 3 years ago

Fantastic experience: Excellent service, very professional and they make you feel welcome and at ease, which is really important. This was my first appointment as a new patient and I was very impressed.

Peter Quigley 3 years ago

Negative experience: I'm not a customer but this company keeps spamming me. If they are incapable of responding to my repeated requests to remove my email address, I wouldn't trust them with something important like my dental treatment.

Shell Place 3 years ago

Fantastic experience: Friendly and efficient service

Alliyah 3 years ago

Negative experience: Looking forward to keeping your pearly whites to your golden years? This place told me I needed 8 fillings before Covid. Luckily I eventually found a nhs dentist who completed an X-ray and told me all my teeth are viable. Don’t get scammed in to paying for treatment you don’t need- register elsewhere

Non Lawrence 3 years ago

Fantastic experience: Appointment on time as usual, all staff polite yet friendly. Easy to book an appointment and really appreciate e-Mail record of appointment and reminders.

G T 3 years ago

Fantastic experience: Dr. Anwen James is a fantastic dentist. The team are all brilliant and very helpful. Would definitely recommend.

Julie Robinson 3 years ago

Fantastic experience: I was seen promptly by the dentist. The dentist and two assistants were friendly and tried to fix my problem but unfortunately it was not a simple issue. I would recommend this dental clinic.

liam spillane 3 years ago

Fantastic experience: Friendly staff and made to feel comfortable everything was explained and the treatment was excellent

Joanna Simmons 3 years ago

Positive experience: I’ve been going to Smileright for around 6 years. I was initially introduced through a teeth whitening offer and, when my regular dentist then went on maternity leave, decided to transfer. At the time I found that the private costs were not a great deal more than NHS costs. I think the branch struggle with a high turnover of practitioners and support staff and, at present, they are quite obviously short staffed on the front desk. However, the dentists have always been very thorough, professional and fair. I had an old filling replaced yesterday and the dentist did a scale and polish at the same time which I appreciated. Overall would recommend.

Alexander Griffiths 3 years ago

Fantastic experience: Great dentist, very friendly and professional, it's easy to get an appointment and they always do a good job! It makes the rather unpleasant activity of a dentist trip considerably more pleasant!

Kirill Mogan 3 years ago

Fantastic experience: Had an appointment booked with Dr Anwen James. Will be back again!

Lauren Morgans 3 years ago

Fantastic experience: Great dentist, my young daughter was nervous and she made her feel comfortable and at ease Thankyou

Anne Elizabeth Pickard 3 years ago

Fantastic experience: Just amazing. Friendly, efficient, reasonably priced, got an appointment within a week. The dentist even went through the x-rays with me, without me asking. I highly recommend this practice.

Callum Beynon 3 years ago

Fantastic experience: My partner underwent Invisalign treatment and whitening with Dr. Thomas and the results are incredible. However, some my own teeth had marks on and they had made me very self-conscious over the years and lack confidence. Made worse by that we are getting married and I was worried I couldn’t smile on the day. My partner happened to mention this during her appointment just out of conversation and Dr. Thomas arranged an appointment for the following week for me to go in. In an hour appointment, she completely changed my life and gave me my confidence back! I’m over the moon with what she did for me and I am so, SO grateful. I’ll never forget her kindness and I will go back for any other/routine dental work. The quality of the work is great, but the kindness really left its mark also. Thank you, Dr. Thomas. I can get married now and smile for the photos and for my guests.

Elaine Pugh 3 years ago

Fantastic experience: I cannot rate Dr Jeni Thomas highly enough. Having paid nearly £50 for a rushed bridge repair by a very negative NHS dentist. (The repair lasted less than 2 hours so was a waste of time & money). Jeni explained my options comprehensively, & i did not feel rushed or pressurised. She spent much longer perfecting the repair, which was aesthetically 100% better than the previous effort. Jeni was positive, & inspired confidence throughout. A skillful , kind & engaging dentist. The repair is still intact which I believe is testament to her extremely advanced ability as a dentist. Would highly recommend & glad i chose to go privately with Jeni to achieve the desired, sucessful & proper result.

Dorian Purnell 3 years ago

Fantastic experience: What an amazing dentist was looked after very well by Dr Jeni who was absolutely amazing .. I can’t thank you enough for taking the time to restore the ability to smile again with confidence Your patience and care was the highest standard I have ever received from a dentist and not once was I in any pain even after being in the chair for over 100mins per appointment. Thank you for all you have done

Al 3 years ago

Fantastic experience: Good service and friendly staff. All types of treatments available and choice of appointment times. .

dean matthews 3 years ago

Fantastic experience: Excellent Dental Practice ! Friendly staff and service would highly recommended !

John Hetherton 3 years ago

Fantastic experience: Came to Smileright as an emergency as the bone holding my crown on a post snapped and needed to be removed and a temporary bridge fitted. Was delighted to get all that done on first visit as I was having a job interview that week. Treatment all completed now and would like to thank Dr Jeni Thomas for the excellent finish on my new bridge and the care given by her and the staff.

YOU4 3 years ago

Negative experience: المواد المستخدمه والتجهيزات قديمه و سيئه اذا تشوف تعليقي شوف لك عياده ثانيه افضل

Adam Bater 3 years ago

Fantastic experience: Fantastic experience with Dr Jeni Thomas. And the dental nurses here. Calm, skilled and professional, I would highly recommend booking an appointment here with Dr Jeni Thomas.

A C 4 years ago

Negative experience: If I could give 1 star to half the staff there and 5 to the other half I would. It's hit and miss with this place. Sadly this time was a miss starting with the reception calling me and not saying anything until I started speaking, when I get a phone call from an unknown number I assume it's a spam call / robo-call so I wait 1-2 seconds before I say anything. So they call me and I say hi, and they say "do you have an appointment tomorrow", and I'm thinking, this must be the dentist, but still, they surely would say "Hi, my name is Whatever, I'm calling from SmileRight regarding your appointment tomorrow, is this Mr ..." but no. After they changed my appointment to another time I get there and I wait for 30 minutes as I was a few minutes late due to traffic, totally understandable, the receptionist was very nice and professional. I booked with Dr Toma who treated me last time and did a fantastic job and the price was very fair. Unforutantely this time I got another doctor and because of the similar build and mask on I didn't notice that until I was already in the room and sat down for the treatment. i just went with the other doctor who did a fairly good job but rushed everything and missed a few things that I only noticed after I got home. The nurse forgot to offer me any PPE for my eyes until we have already started so now my shirt has some blood spots. Totally disatisfied with the treatment and I'm not going to return to this clinic. Also, the price was a higher than advertisied on the website when I've booked my treatment. TL/DR: I would recommend you Dr Toma if you do decide to book anything here.

Anne Dowden 4 years ago

Fantastic experience: Very grateful and pleased with my treatment today . Everything was explained in detail . Thank you

Lydia Harwood 4 years ago

Negative experience: I will not be returning to this dentist. Firstly they charge a £20 deposit for just a check up. Plus if, like me, you missed this on the website when you book the appointment it doesn't charge you the deposit then through the online system which would make more sense. I imagine that they don't do this to encourage people to book possibly. In my case a receptionist called me two days before the appointment and demanded money for a deposit. I asked her to verify the her identity for security reasons and she gave me someone else's patient information. I obviously refused to make the payment and she explained that she just got me confused with another patient. Still a breach of patient confidentiality. After I stood my ground she stated that I could still have the appointment without a deposit. How kind. When I actually attended the appointment I made my way through boots and most of the staff was not wearing their masks or they had them under their chins. This is after the announcement about how we should wear masks. I imagine smile right would say this is not there fault, but boots fault, and I agree but no one is forcing smileright to be in a non-covid safe environment. I was early for my appointment, and there was no receptionist but there was a sign saying that smile right was short staffed and that I should wait to be called. The time of my appointment passed and still not a soul to be seen. I poked my head round and still no one. I waited another 8 minutes and no one came or called for me. So I left, luckily I paid no deposit so I lost no money as I didn't want to waste any more of my Saturday. I suggest for everyone else not to pay a deposit either or not to waste your time in smileright. Plus the toilets were broken. In conclusion I think its fair to say to my experience was not great and I will be going to another dentist.

Sarah Szlaszynski 5 years ago

Negative experience: The dentist was not wearing the proper PPE. I had to ask him to put his mask over his nose and to wear a shield. Like come on, your two inches from my face. Then at the end of the appointment he took off all his PPE before I was at least 6 feet from him. I’m not impressed and I would like to report them if that is possible. This dentistry is not covid safe and is expensive for the service I received.

Elliot Anderson-Evans 5 years ago

Negative experience: Price increase by around 250% I had booked for a treatment in March 2020, the price was £80. The treatment was postponed for obvious reasons. Smileright contacted me to arrange my treatment again in August. I spoke to them twice on the phone, at reception and to the dentist on the day. Not once was a change in price of treatment mentioned. After the treatment the receptionist said there has been a change in the pricelist. The same treatment was now £205. The price was then reduced to £140 as the minimum they could charge. This had also happened to my partner two weeks earlier, with a check-up costing more than 100% of the original cost. Mention of charge increase was only discussed after the appointment. There is clearly no process in place to inform customers of price increase until after treatment has taken place, I can only assume this is deliberate.....an A4 sign at reception would have done just fine.

Elin Griffith 5 years ago

Fantastic experience: After a recommendation from a friend, I have been a patient of Dr Jeni Thomas for several years and I couldn't wish for a better dentist. I have always received an outstanding service - friendly, efficient, caring and professional. I'm writing this review after my smile has been transformed. Dr Thomas has done exceptional work over the last few months and made going to the dentist a pleasure. I have a new confidence and find myself smiling all the time! I couldn't be happier with the result. Diolch Dr Thomas.

Lilibet Kia 5 years ago

Negative experience: I had a temporary treatment of a chipped tooth, which was supposed to work for 2-3 years until I fix it properly, yet it only lasted for 1 month!!! not recommended.

Alex Goldman 6 years ago

Fantastic experience: 5 stars all the way, I cannot put in words as to how thankful I am to this team, I went in due to having broken a tooth and was in extreme pain, the reception team had me booked in fast, Dr Stamatelatos and his team were fantastic, got me Xrayed and then gave me all the options available to me, treated me the same day (life saver was in a lot of pain) and the after care has been excellent with followup calls and after care checkup. fantastic team really grateful. Thank you to you all

scott thomas 6 years ago

Fantastic experience: Great customer experience, really professional!

Sophie Hastings 6 years ago

Negative experience: Appalled at the way the management speak to their staff everytime I walk by and my friends have their appointments. They never seem to have the same staff everytime I go for a check up. Simply put underpaid and overworked even though the dental nurses and dentists are the most polite and helpful I have ever met. It's a shame about the corrupt management.

Chris Hawkley 6 years ago

Fantastic experience: First class service, Dr Stoyan and the team did a great job for me, I'm so pleased with the results. Highly recommended

JHVS 06 6 years ago

Fantastic experience: I just don't know we're to start, I made my first appointment here today as I fell and cracked my tooth. My husband is allready a patient of there's so he highly recommends anyway. I had not been to the dentist for 3years due to my severe anxiety and panic disorder. Dr Stoyan Slavov what an amazing person from start to finish he made me feel as comfortable as possible, kept me calm and reassured me everything was fine even when I did start to cry when my anxiety got the better of me. I've even booked in to see if there is anything else I need doing. I'm over the moon I have found a practice that take there time and put your needs first. the rest of the staff that I met along the way we're lovely friendly and attentive. Thanks Dr slavov for making my dentist experience and getting over the hurdle of actually being able to sit in the chair again. Great job guys keep doing what your doing absolutely amazing.

Rocheyboy 77 6 years ago

Fantastic experience: Excellent service. Very professional and looked after me for my tooth extraction.

Judy Gould 6 years ago

Negative experience: I rang and had an appt as I chipped my tooth!!! No bedside manner just hard selling!!! I was told as soon as he looked at my tooth you need a root canal before I even had an xray and that was painfull!! I would rather have false teeth than step into Smileright again!!! Not a pleasant experience and very pushy! What happended to the consulation I was offered on the phone??? I must say it was one of the worst experiences on my life ... I hot footed out of the door with no filling and will source another dentist who is more tactful and caring!!!!!

Gabriela Uzunova 6 years ago

Fantastic experience: I just wanted to say a huge thank you to team Smileright Cardiff and Dr. Slavov, for being so professional, patient and understanding. I am usually horrified from going to the dentist but this time I had no fear at all. Everyone was very positive and welcoming. Thank you again.

Michael Paley 6 years ago

Negative experience: Needed to cancel an appointment for a monday due to my father being taken unwell. Rang sunday (more than 24 hours notice) but as their reception was closed, so I rang first thing Monday. This meant I breached their policy and was charged. Lack of empathy I felt.

Katrina Hannaford 6 years ago

Fantastic experience: Dr Stoyan Slavov has been great, he explained the procedure step by step, took his time, I didn't feel a thing when I needed my tooth removed, I would definately reccomend this dentist!

Christopher Sweet 6 years ago

Fantastic experience: very good dentist. sorted out a major problem with back tooth on the spot after a checkup. took an hour. then good clean, didnt overcharge, highly recommend.

Иван Ботев 6 years ago

Fantastic experience: I was a dentist at Stoyan Slavov. My procedure was complicated, but he and his assistant, Iren, treated them terribly professionally and precisely. I'm delighted with both of them, so friendly and smiling.

Dave Cleland 6 years ago

Fantastic experience: Had excellent service, came off the street with a wisdom tooth I thought I'd cracked but it turned out had decayed, they were able to see me then and remove it straight away, was one of the most efficient dental visits I've ever had. Went back a few days later for a couple of fillings, again excellent work.

Elena Ilieva 6 years ago

Fantastic experience: Hello, we were at Smileright to check up our small daughter by Dr. Stoyan Slavov .We are very pleased of the good attitude and attention of Dr. Slavov, as well of his professionalism. Excellent approach with young children!Our daughter after the review of Dr. Slavov said to us that she doesn't afraid anymore from a dentists. Thank you,Dr. Slavov!

vladimir iliev 6 years ago

Fantastic experience: Здравейте, бяхме на преглед при доктор Стоян Славов. Малката ни дъщеря беше на преглед при него, много сме доволни от доброто отношение и внимание на д-р Славов, както и от професионализма му.Отличен подход с малки деца, дъщеря ни след прегледа при доктор Славов каза, че вече не я е страх от зъбокекари.Благодарим на доктор Славов!

Tracey Davis 6 years ago

Fantastic experience: Staff very friendly and welcoming. Prices very reasonable. I was extremely nervous and Raquel and her team are fab at making me feel relaxed and did an amazing job on my teeth. Thank you for restoring my confidence in dentists. ❤️

Leave your opinion about Smileright at Boots Cardiff Dental Clinic, 1st Floor Boots, St David's Shopping Centre, 36 Queen Street, Cardiff CF10 2RG:

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Smileright at Boots Cardiff Dental Clinic, 1st Floor Boots, St David's Shopping Centre, 36 Queen Street, Cardiff CF10 2RG appears in the following listings:

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