New Smile Dental Care
Information about New Smile Dental Care
Opening hours
- sunday: (closed)
- monday: 8:30-17:30
- tuesday: 8:30-19h
- wednesday: 8:30-19h
- thursday: 8:30-17:30
- friday: 8:30-17:30
- saturday: 9h-13h
Dental practice
Our comment from Best Dentists about New Smile Dental Care:
New Smile Dental Care is a highly regarded dental practice in the UK, known for its exceptional team and state-of-the-art technology. Patients have consistently praised the professional and friendly staff, highlighting their dedication to providing personalized care and making every visit a positive experience. Here are some key points about New Smile Dental Care:
- Experienced Team: The dentists, including Dr. Simon and Dr. Abdul, are noted for their expertise and gentle approach, making even the most anxious patients feel at ease.
- Modern Technology: The clinic is equipped with the latest dental technologies, which enhances the quality of treatment and patient comfort.
- Comprehensive Care: Patients have reported successful outcomes for various treatments, including cosmetic procedures like teeth whitening, crowns, and complex restorative work.
- Caring Atmosphere: Feedback emphasizes the warm and welcoming environment, where the staff genuinely care about their patients' health and comfort.
- Efficient Service: Many reviews note the clinic's ability to accommodate urgent appointments and the minimal waiting times, a bonus for busy patients.
With a consistent track record of positive reviews, it's clear that New Smile Dental Care is dedicated to providing top-notch dental care that patients can trust.
Services and Treatments
New Smile Dental Care: Reviews
Fantastic experience: I've been visiting New Smile Dental Care for routine check ups and dental hygiene over last 5 years they such a professional, friendly team they always listen to my worries give me enough time to explain what I may need to do to improve my teeth and gum health and plan my next visit by prioritising what needs to be done urgently. 3 months ago I shared with Simon Agabeg my interset to get teeth whitening and he encouraged me to do so after he book me to have scans and pre routine checkups before the whitening treatment . After 4 weeks of using the whitening kit I saw a huge difference on my teeth which boost my self confidence Regretting not getting done earlier, I highly recommend it Thank you so much to the whole team for their efforts and patience and making me feel welcome all the time .
Hi Rajaa,
Thank you so much for taking the time to leave such a thoughtful and detailed review. We are truly grateful for your loyalty over the past five years and it means a lot to hear that you feel listened to, supported, and cared for by our team.
I’m really pleased that your whitening journey has boosted your confidence, the difference you’ve noticed is exactly what we hope our patients experience.
Thank you as well for your kind words about the time and care we take during your visits; it’s always our aim to make every appointment reassuring clear and personalised. Your recommendation really means the world to us. We look forward to seeing you at your next visit, and the whole team sends their thank for your trust patience and kindness. Kind regards,
Simon and the team.
Fantastic experience: 1st class dental service accompanied with up to date technology.
Thanks Ken !
Fantastic experience: Very nice and friendly team ,.. professional and clean dental studio ..went there late and they still been able to sort my broken tooth out.... HIGHLY RECCOMEND !!!
Hi Sam ! Thanks for doing a lovely review . Glad we could out your problem .
Kind regards
All the team at NewSmile
Fantastic experience: I’ve been registered with New Smile Dentalcare for four years and thoroughly recommend it. I’ve been a patient of Simon and Paul at various times; both are excellent dentists – professional, approachable, and always clear in their explanations. Earlier this year, I developed persistent jaw pain and related problems; Simon has specialist knowledge of the treatment I required. It has made a huge difference, and I honestly couldn’t be happier with the results. I always knew what was happening, why it mattered, and what the next step would be. It never felt rushed or overly clinical – just straightforward, honest communication that put me at ease. Delighted with the whole experience, and very glad I found them.
Dear Gary , firstly thank you for sharing your experience on Google . Many patients do have problems with their jaw alignment and with pain in the surrounding muscles or in the teeth themselves or get associated headaches from bruxism or clenching!
We label many of these conditions TMD (tempero manidibular disorders ). I am so glad we both managed to help you.
Kind regards
Simon and Paul
Fantastic experience: I had a fantastic experience at New smile Dental Surgery From the moment I walked in, the staff was incredibly welcoming and made me feel comfortable. Dr. Simon took the time to explain everything thoroughly and answered all my questions with patience and clarity. The surgery was clean and modern, and I felt very well taken care of during my recent oral hygiene with Gabriella I highly recommend this practice!"
Hi Khalid , thank you for your kind words . We also appreciate you mentioning your positive experience with Gabriella our Dental Therapist .
Kind regards
Simon and the team
Fantastic experience: ★★★★★ 10/10 Experience (even after 10 years!) It’s been a whole decade since my family and I were living in Leeds while I was doing my PhD, and this lovely clinic was our go-to for all dental needs. Simon and his amazing team made every visit genuinely enjoyable (and how often can you say that about the dentist?) Back then, my kids were little, and they loved coming here, partly thanks to the toy corner and partly because of the very sophisticated coffee machine in the waiting room, which kept the parents happy too. Simon was always warm, welcoming, and incredibly friendly. What really stood out to us was his effort to learn Arabic, our native language, just to make us feel even more at home. That level of thoughtfulness stays with you. Before we moved back home, Simon asked if I could leave a review. I said, “Of course!”… and then life happened. So here I am, finally writing this 10 years later — a true testament to both how memorable the experience was and, let’s be honest, my Olympic-level procrastination. Highly recommend New Smile Dental Care. Whether it’s your first visit or your hundredth, you’ll be in great hands!
Hi Mona ! Hope you and all the family are well . This has to be record from visiting to do a review . Well it was worth the wait . We are so pleased you enjoyed your visits all those years ago and yes I am still learning Arabic. Eventually, I will get there.
We wish you all the best and if you ever need to visit a dentist in Leeds, you know where we are.
Simon and the team
Fantastic experience: I cant thank enough Dr.Abdulatif. Thank you for being patient with me. I had a real phobia from dentists and he is one of the reasons that i feel more comfortable doing my dental treatments going forward . Didnt feel any pain snd he was so gentle. May allah bless you
Dear Raman , thank you for sharing your experience . We are so pleased to see you are more comfortable having your dental treatment at the practice. Kind regards, Simon and the team at NewSmile.
Fantastic experience: This is an amazing practice all the staff are so helpful and skilled. Simon has worked so hard with me and my jaw clenching issue. He has reduced my pain significantly where no one else could i always feel simon and the whole practice go above and beyond to help . Highly highly recommend Would give 6 out of 5 if I could
Dear Sam , firstly thank you for taking the time to give us a review. We are so pleased your pain has diminished. We look forward to helping you whenever you need us. Kind regards, Simon and the team.
Fantastic experience: I had a fantastic appointment today, thanks to the new QuickSleeper anaesthetic delivery technology for numbing my tooth! It meant I could avoid the usual full-mouth numbness that lasts all day. I’m really pleased with my treatment and excited to experience this innovative advancement firsthand. Well done to the team at NewSmile and my dentist! :-)
Hi Carolina . Thank you very much for taking the time to send us a review . We are really pleased you had a nice experience with us . Kind regards
Simon and the team
Fantastic experience: Very good experience, Abdul is an excellent dentist who takes his time to explain what’s needed, pricing and how it will work. Always seen on time, very ameanable and very helpful. I’ve had one filling a tiny bit of composite work on a damaged tooth and a gum guard. Very happy I’ve found this dentist as it’s hard to find a decent one. Would reccomend.
Hi David , thank you for your great review
Fantastic experience: My experience with New Smile Dental Care has been fabulous. Having suffered all of my adult life with recurrent migraine attacks, Simon identified that my bite was misaligned, causing night grinding. He worked to rebuild and realign my bite, significantly improving the appearing of my teeth in the process. The night grinding has now stopped completely and my migraine has been totally cured. I have not had a single migraine attack ever since the treatment was completed, over two years ago now, and my bite has remained completely stable. This has been transformational for me.
Hi Mark , thank you for such a lovely and detailed review. It has been a pleasure helping you get rid of your migraines once and for all. Most people don’t realise the significance of a bad bite and its relationship to migraines and headaches.
Fantastic experience: As a nervous patient I’m always apprehensive when I visit the dentist but my first visit here won’t be the last. I had a hygienist appointment with Rachel and her lady colleague (sorry, didn’t catch your name) and they were both excellent, putting me at ease and being chatty which really helps. They are clearly both experienced and excellent at their jobs. Also a shout out to the receptionist who was very busy but she was really efficient, nice & friendly. I’ve already booked in my next appointment at the practice. See you soon, and thank you 5/5
Hi Stephen, many thanks for taking the time to give us a review. It’s so nice of you to recognise the Hygienist and her assistant and the receptionist. As the Practice owner. I appreciate just what a part all our team members play in the smooth running of our busy practice. We look forward to seeing you on your next visit. Many thanks, Simon and the team.
Fantastic experience: I had CEREC restoration with Simon, and was so pleased with the final outcome. The staff are all so professional and friendly, explained everything very clearly, and I felt very relaxed throughout the process. A great dental practice.
Hi Skye , thank you for the lovely review. We were so pleased we could help you. Many thanks, Simon and the team.
Fantastic experience: If I could leave more stars I would, had a Crown fitted today using quicksleeper anaesthetic delivery system, I couldn't even tell that I'd had anaesthetic, and was eating normally an hour later. Simon, as always put me at ease, and explained every thing as we proceeded.
Hi Sid , as always it is a pleasure seeing you at our practice . Thank you for your kind words
Simon and the team
Fantastic experience: Brilliant service and very professional and polite staff . DR Simon and James are starts and helped us even during covid by risking thier health to pay my child a home visit to deliver medication. We will never forget . Wi fi would be useful for upstairs patients while waiting to be seen as mobile signal is really bad while upstairs Thank you to all staff at this clinic Definitely recommend this clinic
Hi Travelling Blogger
Thank you for your kind review .
We are happy to help anytime and appreciate your feedback on the need for WiFi .
Regards
Simon ,James and all the team
Fantastic experience: Dr Abdul was an excellent dentist. He looked after myself and my family with great care. He took his time with me and made sure that I had a comfortable experience. Now I'm without any pain and I would like to thank him and his team many times over. Excellent dentist.
Hi there Y
Thanks for taking the time to leave your review. We appreciate it takes time to do this and look forward to seeing you again on your next visit.
Kind regards,
The NewSmile team.
Fantastic experience: Simon gave me my new smile. Simon is perfectionist and took his time to make sure I was happy with my Bridge and now I am smiling confidently showing off my new teeth.
Hi Binita , it was an absolute pleasure helping you smile again . Thank you for putting your confidence in us.
Kind regards
Simon and the team
Negative experience: Took an absurd amount of money for my tooth filling, only to be stingy with the amount used, so my front teeth end up looking asymmetrical.
Dear Hero , we are really sorry to hear that you were not happy with your restoration .
Our dentists will always check the patient is happy with the outcome before leaving the practice.
As we are unable to trace you on our system we would be grateful if you could contact the Practice on (0113) 242 5528 and ask for the manager.
We will gladly look at your problem free of charge and make sure you are happy with the result as soon as we can .
Yours sincerely
Dr Simon Agabeg
Principal dentist
Newsmile Dentalcare
Fantastic experience: I used to come visit my dentist nearly 18yers I think they are one of the best dentist in leeds specially Dr Simon and Dr James Thank you so much
Hi Afg , thank you for your support . 18 years is quite a long time ! Best wishes
Simon and the team
Fantastic experience: First the hygienist incredibly thorough careful and pleasant . The dentist was also superb . Has looked after me for a long time always good clear advice , clear care plan and seems very very skilled to me . 20 years of great professional servic
Hi Gearoid . Gabriella and I are very grateful for your kind words . Thank you for taking the time to do a review
Simon and the team
Fantastic experience: Terrific experience as usual. Been coming here for sometime. The ladies at reception were lovely and Dr Abdul was so kind and professional. He took great interest in my oral health and genuinely grateful to be a registered patient here. Thanks all
Hi Mohammud ! Thank you very much
Fantastic experience: My family and I have been seeing Dr. Abdul Latif for all our dental needs, and we couldn’t be happier. He is incredibly accommodating, empathetic, and understanding. His kind and professional approach puts everyone at ease, and his care truly stands out. We feel fortunate to have such a lovely and skilled dentist
Hi Iwona , thank you for your kind review .
We are very fortunate to have Abdulatif helping patients at our clinic with his attention to detail . Kind regards
Simon Agabeg
Owner and principal dentist
Fantastic experience: Abdul is an excellent dentist. He explained my issues and my options with great care and compassion. I felt really looked after by this dentist and his team. I would recommend it to anyone.
Hi A , thanks for the 5 stars
Fantastic experience: I recently visited New Smile Dental Care in Leeds, and the experience makes me really pleased! Dr Abdullatif and his team provided excellent care, made me very relaxed and explained every step of the treatment so you know what is happening, which helped put my mind at ease. While the place itself is modern, clean and supplied with the latest dental technology, they provide top service. Anyone looking for exceptional dental treatment in a warm and welcoming environment cannot speak highly enough of New Smile Dental Care!
Hi there W . We love your review !
At NewSmile we have a passion for the latest tech and state of the art procedures . We are glad you noticed some of this
Fantastic experience: Very professional and caring dentist. The surgery is very clean and the reception is welcoming.
Hi Azzam ! Thank you so much for the lovely feedback .
Kind regards
Abdul and the team at NewSmile
Fantastic experience: Had a great experience at Newsmile Dentsl! I got an appointment really quickly, and the team was super understanding. They got me out of pain, and my teeth look better too. Highly recommend!
Hi Qusay . Thanks for your great feedback . The clinic has expanded and doubled in size in the last 12 months so we can see patients usually within 24-48 hours now
Fantastic experience: I usually get anxious about dental visits, but staff made me feel completely at ease. Abdul explained everything clearly and was patient and gentle throughout the procedure. The staff was kind, and the clinic had a calm, welcoming atmosphere. I highly recommend this practice for anyone who struggles with dental anxiety!
Hi Noor . Thanks for your kind words .
Kind regards
Abdul and the team
Fantastic experience: I had an exceptional experience! From the moment I walked in, the staff was warm, welcoming, and professional. Dr. Abdul is incredibly skilled, patient, and attentive. He took the time to explain every step of the procedure and made sure I was comfortable throughout. The clinic is spotless and equipped with the latest technology, which made the entire process smooth and pain-free. I truly appreciate the care and attention to detail. I highly recommend Dr. Abdul to anyone looking for a trustworthy and compassionate dentist!
Hello Jamal . As the practice owner and principal I thank you for your kind words . We are so fortunate to have a wonderful caring team at NewSmile . Abdul is all the words you use to describe him .
Kind regards
Simon
Negative experience: Unfortunately, not all doctors are qualified. One of the doctors there, after examining my 16-year-old son's molar, told us that we had two options: either extract the molar or root canal treatment. We chose root canal treatment, but unfortunately, after a day the pain increased and my son couldn't sleep. What's worse is that he told me that root canal treatment costs 800 pounds without the crown. Is this amount reasonable? I do not recommend visiting him. It is not up to the patient to decide the type of treatment, but rather the doctor who decides the type of treatment according to the patient’s condition and need. I hope the manager will follow up on my issue and give me an appointment with another doctor.
Fantastic experience: Simon Agabeg is the best dentist I have ever had (in a long life) - apart from the bad jokes, naturally! You can usually get an emergency appointment on the same day, and regular check-up visits are easily bookable. Simon always assesses carefully what is necessary, and uses the most up-to-date techniques, which don't come cheap but are well worth the cost. The team of receptionists, hygienist Gavin and the dental nurses are all friendly and efficient, making the whole "ordeal" as comfortable as possible. I highly recommend this dentist!
Thanks for your lovely review.
NewSmile team
Fantastic experience: Good experience and good service, the dentist is very professional and kind
Thank you Oishi
Fantastic experience: I had a very thorough clean with Rachel the hygienist. My teeth look whiter & clean.
Hi Gilberto . Many thanks for taking the time to do a review . We are so grateful when patients recognise the work that therapists and hygienists do in the practice
Kind regards
Rachel and the team
Fantastic experience: Lovely friendly staff, Abdullalatif is a brilliant Dentist .I'm always very happy with my treatments from him .keep up the great work.
Thank you Josephine
Fantastic experience: Dr. Simon and his team did an excellent job, and I am satisfied with his work. In fact, I heard positive things about Dr. Simon, and after visiting him, I found that he truly deserves the praise he receives.
Hi Assim , I’m so glad we lived up to your expectations and it makes us so happy that you took the time to give us a lovely review
Simon and the team
Fantastic experience: Simon is a loverly friendly Dentist an makes you feel really relaxed and at ease . Which is what most people want when going to the dentist very informative an professional.
Dear Janet, we very much appreciate your comments regarding your visit to our Dental Practice.
It is always a pleasure to receive such positive feedback.
I will share your comments with our team
Kind regards
Simon and the team
Fantastic experience: I had my set of 3D built teeth top and bottom implanted two years ago. I was the worst ever grinder! I had veneers on top to finish it all off. They are going strong as expected, guidance from the dentist has ensured of this. I have to wear a shield at night going forward as my brain wont stop grinding. I love my teeth now : )
Hi Ali
It was a pleasure rebuilding your smile. We are so glad you like your new teeth
Fantastic experience: I've been coming to see Simon with my terrible teeth for twenty years now. He and all the team there are great, and have made such a difference to me.
Hi Michael , it can take years to gradually get some patients to where they need to be . So glad you have been with us for all this time.
Simon and the team
Fantastic experience: I recently visited the New Smile Clinic and was treated by Dr. Simon and his team. I was impressed by the professionalism and care I received. The staff was friendly and attentive, and Dr. Simon's expertise and approach put me at ease throughout the appointment. I am thrilled with the results of my treatment and would highly recommend New Smile Clinic to anyone looking for top-notch dental care. Thank you, Dr. Simon and the entire team, for giving me a positive experience. I highly recommend this clinic to anyone who is dealing with dental problems. The staff's level of care, expertise, and exceptional service make it a top choice for anyone seeking dental treatment. Dr. Simon and his team are dedicated professionals who go above and beyond to ensure their patients receive the best possible care. I am grateful for my positive experience at this clinic and encourage anyone needing dental care to consider their services.
Hi H , thank you for such a wonderful and detailed review !
Simon and the team at NewSmile
Fantastic experience: I've been with New Smile since 2013. Since then they have been unfailingly brilliant and have seen me through lots of checkups and hygienist appointments, plus referrals for dental surgeries and orthodontics. They are superb at getting you seen quickly if you are in pain. Their equipment is always the latest, the practice is clean and modern, and the team are, to a person, helpful and lovely with a great manner. I have always enjoyed coming for appointments, and there aren't many people who say that about going to the dentist. You may sometimes have to wait 10-20 minutes past your appointment time, but this is because of their commitment to prioritising patients in pain - and when that's you, you're very grateful that they do this. I don't doubt the last 15 years have been very hard on practices, many of whom have stopped services for NHS patients and/or moved to subscription plans due to funding pressures, but New Smile still sees NHS patients and offers the same excellent standard of care.
Hi Anna , you have given us a lovely review here . What incredible insight you have in our philosophy and how we operate regarding the care we deliver to our patients . Many thanks
Simon and the team
Fantastic experience: Excellent cleaning and advice from Gabby, the new hygienist. As well as being very thorough, she advised me on tackling a difficult area in a back molar. I'm trying hard to live up to her exacting cleaning regime! Let's see how I get on.
Gabby leaves no stone unturned. I’m sure she will give you full marks for your tooth brushing efforts on your next visit .
Thanks Kim
Fantastic experience: I recently had the pleasure of visiting NewSmile Dental Care, and I can confidently say it was an exceptional experience from start to finish. The clinic itself is modern, welcoming, and impeccably clean, creating a comfortable environment that immediately puts patients at ease. Dr. Abdullatif and Paul truly stand out as shining examples of dental professionals who excel in their field. Dr. Abdullatif's expertise and meticulous attention to detail were evident in every step of my treatment. He took the time to explain the procedures thoroughly, ensuring I felt informed and comfortable throughout the process. His skill and precision left me with results that exceeded my expectations. Paul, equally impressive, complemented Dr. Abdullatif perfectly. His kind demeanor and considerate approach made each visit a pleasant experience. He demonstrated a deep understanding of patient care, always checking in to ensure my comfort and addressing any concerns with genuine empathy. Together, Dr. Abdullatif and Paul form a dynamic team that embodies professionalism, kindness, and excellence in dental care. I am incredibly grateful for their outstanding service and highly recommend NewSmile Dental Care to anyone seeking top-notch dental treatment
Dear Samia , thank you for your very detailed feedback. Your appreciation of our team and their services means a lot to us .
Kind regards
Simon Agabeg
Owner and principal dentist
Newsmile Dentalcare
Fantastic experience: I’ve been with new smile since I was a child and I can honestly say Simon and the team are fantastic! I’ve had two wisdom teeth out as well as a recent veneer on a baby tooth and I’ve never had any issues or problems. Highly recommend!
Hi George ,we appreciate that leaving a review takes time , so thank you ! . Many of our patients have been with us since childhood and it is so nice to see them and their friends and family over 10,20,30 years !
Simon and the team
Negative experience: It was the worst experience at a dentist so far. I got registered my two kids who are 5 and 9years. They were booked for their first appointment. My appointment was close to 4pm. There were no parking at the place. I got 10 -15 min delay. I had to park the vehicle very far from the place and had to walk. The dentist who was supposed to see my little once refused to see the kids and refused to give another appointment and asked to get registered at another dentist. The staff at the reception tried their best to sort it out. But failed. I was asked to sign the consent form, the NHS forms for both kids and wait at the waiting area. I was at the waiting area for more than 10 min where there were no patients seen by him at that moment. Still he refused to see the kids. Finally after signing all the forms, without seen by the dentist I had to leave the place. I have never faces such a disrespectful situation in nhs. I was so shocked to see the ethics and attitude of this dentist. Do not recommend this place for anybody. Hope the management will take the necessary actions to prevent patients facing similar incidents.
Hi Samanthi , we are very grateful for you sharing your feedback with us . Our manager is looking closely at the matter and will be responding to you personally .
Kind regards
Dr Simon Agabeg
Principal
Newsmile dentalcare
Fantastic experience: I recommended this dental clinic
Thank you for your 5star review
Fantastic experience: The staff at practice was very friendly and caring and the dentist was very professional. Indeed, my child has had a great, smooth experience here. I would highly recommend this for everyone. Hawashe A.
Dear Almhdy .
It is so nice to read reviews like this . It means a lot to the team .
Thank you
Simon
Fantastic experience: Fantastic dentistry
Hi Yosief, we always welcome great feedback . Thank you
Negative experience: My friend had a bad experience here, staff are ignorant to mental health issues
We are really disappointed to learn that your friend felt they were treated in this manner. I would like to take this opportunity to try to reassure you that being a caring profession, we carefully hand pick our team to ensure they are sympathetic, empathetic and caring at all times, towards all our patients. We would welcome the chance to look into this further for your friend and would respectfully ask that they contact the practice manager Leeann on 0113 2425528.
Fantastic experience: I did my composite over here. Very friendly reception and dentist. Excellent work
Hi Bhaarat. That is great to hear ! Thanks for taking the time to send a review . Kind regards
Simon and the NewSmile team
Negative experience: Me realizaron un tratamiento dental bastante simple, debían colocar una nueva tapa a mi muela que se salió, le comente que sentía grande el diente me dijo que era la anestesia, paso 3 días y empezó a salirse la tapa, el 4 día se salió totalmente. Cero garantía de los insumos.
Dear Flavia , sorry to see you have a problem . The restoration is under guarantee .please call the clinic on 01132425528 tomorrow morning (Saturday 16.3.24)and we should be able to
help you with this on Monday morning if that suits you
Kind regards
Fantastic experience: I had my wisdom tooth removal with Simon and it couldn’t have gone better! Easy, quick and painless!
Hi Emma , really pleased you had a pleasant experience . Thanks for the feedback.
Simon and the team
Fantastic experience: I have a really bad dental phobia, so any visit to the dentist usually follows several sleepless nights. The reception staff know me now and really put me at my ease. After having my old dentist for 40 years i was really worried about anyone new. My new dentist Abdul is very understanding and very patient. He explains everything and is very gentle. I will never say its a pleasure to go to a dentist , but if you have to go, New Smile is as good as it gets! Thankyou to all
Hi Gloria , thank you for your lovely review . This means so much to us all
Regards
Abdul and the team
Fantastic experience: I attended Nee Smile Dentist today for a crown fitting. As always I was made to feel totally comfortable.My dentist used a new numbing technique called the quick sleeper. This is a new way of numbing the tooth area without the whole mouth feeling numb. I must say it is a lot better than the old way I could eat straight away and no slurring my words. I would highly recommend this.
Hi Tracie ,thanks for the review . Yes the Quicksleeper 5 is the latest generation of intraosseous anaesthesia . It is instant ,wears off quickly and doesn’t numb the lip or tongue .
Best wishes
Simon
Fantastic experience: Been to several dentist practices. But the New Smile dentist is warm and welcoming, staff are nice friendly. "Came to the dentist to get 2 filling was a bit nervous Zara was nice and researace during the procedure really happy with the service"
Hi Mobeen . We know patients can be a bit nervous when going to the dentist . So it is our joy when you give us a review like this . Thank you
Simon and the team at NewSmile
Fantastic experience: Brilliant polite staff, appointments are normally within the same week. Very patient and understanding with my 4 year old son who has autism.
Hi Jake . It great that you bring your 4 year old who will get used to seeing us at such a young age .
Thanks.
Kind regards
Simon and team NewSmile
Fantastic experience: Brilliant with children, my son has autism and sensory difficulties and finds teeth brushing and putting things in his mouth too much but the staff at this dental practice are brilliant, they’re so patient and understanding, they explain everything that they’re going to do and also let him see the tools that they’ll be using, also very good at breaks if getting distressed. Cannot fault them whatsoever brilliant practice, clean and friendly staff
Hi Casey
It is our pleasure
Thank you for choosing us
Kind regards
Simon
NewSmile
Fantastic experience: I have been coming for the past 20 years to the practice to see 1 dentist in particular. James has always looked after my teeth & helped with any issues I've had. He makes you feel very calmed & it's why I've not wanted to change & never will. Keep it up James, credit to the practice.
Hi Hass , we love these reviews . Thank you for 20 years of coming to see us !
James and the team
Fantastic experience: Lets be honest, no one really likes a trip to the dentist, but if you have to go, these guys will look after you. Lovely friendly staff and always a great service.
Hi Annie , thanks for your great review . All the team at NewSmile
Fantastic experience: Good and efficient service. Staff is proffesional and polite.
Hi Alicja, we really appreciate your kind review . Team NewSmile
Fantastic experience: Dr Abdull is very good person and helpful
Hi Khalid , thank you for your lovely feedback .
Abdul and the team
Fantastic experience: James is a most excellent dentist. He has been taking care of my teeth for 25 years, would not trust anyone else near them. Top marks for a top Dentist!
Thank you James for taking the time to leave this review, and for being a patient at the practice for so many years.
Stephanie,
Practice Manager
Fantastic experience: Very nice, very helpful. Highly recommend.
Thank you Faye, much appreciated from the team at Selby Road.
Fantastic experience: Lovely staff, super friendly, great practise. Well recommended!
Hi Bobby , thanks for your great review and thanks for choosing our practice !
Simon and all the team
Fantastic experience: Simon Agabeg is an excellent dentist and leader - he has developed a first rate practice, keeping fully abreast of new technologies and treatments. They have been looking after my teeth since the early 90's - and I wouldn't go anywhere else. Special mention also for Gavin Kellet, hygiene therapist.
Hi John. Many thanks for your great review . We appreciate that many of our patients have put their trust in us for many and can see
we love what we do.
Kind regards
Simon and the team
Fantastic experience: This dental surgery is top-notch! I highly recommend this service. From the polite and helpful receptionists, to the welcoming dental assistants and excellent dentists themselves, the customer experience is second to none! I am very grateful to be at this surgery. Thank you very much New Smile Dental Care (Leeds).
Hi Stuart
Thank you firstly for taking the time to write a review and secondly for the lovely feedback. This means a lot to our team.
Many thanks.
NewSmile Dental Care.
Fantastic experience: I have a really bad dental phobia. After trying several dentists and having bad experiences, I came to New Smile. All the staff are wonderful. The dentist Abdul was quiet and patient and explained things well. The nurse Beth was very calming and understanding, and helped me through my panic. I have now had 4 fillings which I had been putting off, which wouldn't have happened if the staff weren't so great.
Hi Jemma , thanks so much for taking the time to give us your lovely feedback . Much appreciated .
NewSmile
Negative experience: Took a perfectly healthy tooth out. Extortionate prices.
Hi Pazza. Please contact the manager at the practice so we may investigate your comments .
Fantastic experience: My family and I have been at Newsmile for over 25 years - top service. James is very professional, knowledgeable and friendly.
Hi Moke , that’s Fantastic! A quarter of a century … and counting is not bad going
Fantastic experience: Best Dental experience I had in my life literally, thank you Dr. Paul and New Smile staff.
Hi Sara , thanks for your lovely comments . Kind regards
Paul and the team .
Fantastic experience: A dental clinic with a group of distinguished specialized doctors and close to the university
Hi Ali , thank you for your kind comments . NewSmile
Negative experience: Rubbish, save your money and time and go somewhere else.
Dear Majed, unfortunately we cannot find your name on our systems as one of our patients.
However we would be most grateful if you could contact our manager on 01132425528 so we can help you with any problems you may have .
Kind regards
Dr Simon Agabeg
NewSmile
Fantastic experience: I had jaw realignment at New Smile. This treatment was for teeth grinding/ jaw clenching, which had caused tinnitus & damage to my teeth. The tinnitus stopped completely for a few months after the treatment & though it has come back (because I still clench my jaw), it is a lot less noticeable & doesn't bother me the way it used to.
Hi Carole , so pleased to hear that the tinnitus has reduced following the therapy . Thanks for the feedback .
Simon
Fantastic experience: I originally enquired with the practice about Invisalign treatment but following a consultation with Paul, he recommended fixed braces as a better treatment. Paul really took the time to explain the pros and cons of each treatment and weighed up cost - the Invisalign would have been more costly so I was pleased he was more concerned with the most suitable treatment rather than the most expensive! He made sure to set my expectations of the results and didn't mislead me about what would be achievable with the treatment. I've now completed the treatment and could not be happier with the results, I can't believe how much my smile has been transformed. I would recommend the practice and Paul to anyone looking at orthodontic treatment, it's clearly a very professional practice and I felt confident and safe about my treatment which is important when you're making changes to your teeth. The treatment took place throughout COVID and there were no interruptions and all the safety measures in place were very thorough. Thank you so much to Paul and the rest of the team.
Hi Alice . Thanks for your kind and comprehensive review ! The team really appreciates you taking the time to thank the whole practice . Enjoy your New Smile
Fantastic experience: More than 5stars service. I can't say how much I'm grateful for Dr.Simon Agabeg and his team.They are very professional and provide outstanding care. Every one is so friendly the atmosphere is welcoming and the most important thing the treatment is very excellent. I was worried about removing my wisdom tooth but Dr .Simon was so patient and kind,He explained every step and he removed the tooth easily without any pain. Thanks Dr.Simon and the team.
Thanks Maysoon for taking the time to leave us such kind words !
Simon and the NewSmile team
Fantastic experience: I used to be afraid of seeing dentist, but not anymore. Teeth cleansing and onlay treatment were so fantastic with useful advices. Dr Agabeg is very patient and nice to chat with. I don't even feel a thing when doing the anesthetic on the gum. They use the CEREC for scanning the teeth and make the onlay within 5 mins (it is very advanced)! Will definitely come to visit next time! Many thanks to Dr. Agabeg and all the clinic staffs.
Hi Hang ! Thanks for your lovely review . It was great chatting with you too and glad you enjoyed the cerec experience !
Best wishes
Simon and the team
Fantastic experience: I have not felt more comfortable in a dentist's chair before. I have been attending this practice for more than a year and I have never felt rushed or dismissed by any of the staff.
Hi David ,
Thanks for giving us your great feedback
Kind regards
Simon
Newsmile dentalcare
Fantastic experience: The name says it all. I’m very happy with my new smile. The team are brilliant and very professional. I would highly recommend.
Hi Gareth . Thanks for the review . Glad you’re pleased with your NewSmile !
Fantastic experience: I was very anxious and nervous and scared when i was going to the clinic this morning to get my wisdom teeth removed by Dr.Simon. i was expecting a very painful surgery and a long time to get them out but surprisingly, I didn’t feel anything from the anesthetic needle to the extraction.. it was very easy and fast it probably took him around 1 minute or less to get them out Dr Simon is very nice and patient I highly recommend this clinic. Many thanks to Dr. Simon and all the clinic staff
Hi Nahlah
It is very kind of you to post a review about removing wisdom teeth!
When you do need them removing it’s great we can use techniques for removing then as painlessly as possible and with minimal surgery !
Best wishes
NewSmile
Fantastic experience: I received excellent invisalign treatment from Dr Paul Bucktrout and had far more movement than i expected from the cheaper of the two Invisalign options. I was also made to feel like a priority after the first national COVID lockdown ended. I'm very happy with the results and would highly recommend.
Thanks Andy ! We are so pleased you like your ‘New Smile ‘ and that Invisalign worked so well for you . Regards Paul
Fantastic experience: My son is an overseas student in the UK, and attended New Smile for dental care. He is raving about how lovely the dentist is, how they listen carefully to him and how the team are kind, and really good at communicating any problems. I actually went myself when I visited him, based on his review, and now it's a little inconvenient that my favourite dentist works in an office 5000 miles away! These guys give you a great smile, and not because they are a dental office, but because they are lovely!!! Thank you for your care.
Hi Dave . Thanks for feedback !
We’re so pleased we could put a smile on your face . Best wishes !
Simon and the team
NewSmile Dentalcare
Fantastic experience: I have every visit a good result for my teeth. Just before shutting down for Covid 19, I got a beautiful crown within one visit. of course this is the dentist , most efficient, most customer friendly. Now I will go to get a new crown again, I strong recommend for it.
Thank you Charlie . Feedback much appreciated ! Simon
Fantastic experience: Great people, very helpful and I am happy with the work they did. More on the pricey side but worth the money.
Thanks Kate . NewSmile team
Negative experience: I recently booked an appointment and received poor customer service. Having had to wait for 15 minutes outside the doorstep I gave up on the appointment. I then received a missed appointment letter informing me of charges which would be incurred if this happened again. Not good enough!
Hi Rebecca. Thanks for the feedback . We are really sorry you had to wait 15 minutes outside . We had a Covid practice meeting which overran at lunchtime and by the time we opened after lunch you were not there . As you had not called us to let us know you had left (understandably) our system automatically generated a missed appointment letter . Covid protocols have meant keeping patients outside until the surgery is ready and the number of patients we can see is vastly reduced now which has posed enormous challenges for our team. We have now made changes to improve our communication with patients waiting outside the practice.
Once again , please accept our apologies.
Simon Agabeg
Principal dentist
NewSmile Dentalcare
Fantastic experience: I saw the other reviews saying that Simon was great at wisdom teeth extractions and that it would be painless.. I was skeptical but decided to go here after one of mine became infected. I’ve not been to the dentist in 6 years but felt instantly at ease. The extraction was completely painless, as were the local anaesthetic injections! It was almost too easy, they even let me keep my tooth in a little bag!
Thanks for your lovely review . We are glad you were pleased with our service .
Simon
NewSmile
Fantastic experience: I was super anxious leading up to my appointment to get my wisdom tooth removed but to my pleasant surprise I didn’t feel a thing. From the injection to the removal of the tooth it was all painless. I couldn’t recommend this place enough
Hi Faria . Thank you for the great feedback ! NewSmile team
Fantastic experience: Just had my wisdom tooth removed last week by Simon and it really was the best dental experience I've ever had; Simon had a technique which meant I didn't even feel the needle go into my gum! The clinic as always was immaculate, and I thought the PPE measures might be a bit strange but Simon and the assistant dental nurse were so kind that I felt totally at ease. I'll never go to another dentist-hands down the best. Thankyou Simon and everyone at new-smile!
Dear Rosie
Thank you for taking the time to do a review ! We are so pleased to read your kind comments and are glad we could help you.
Simon and the team.
Fantastic experience: Thanks to New Smile Dental care they are one of the best dentist in leeds I recommend them to everyone. And big thanks to doctor Simon he came to our house in lockdown time for to see my little boy because he had very bad toothache. And special Thanks to him every dentist should be like him.
Thank you for your kind words! Glad we could help you .
Simon and the team
Fantastic experience: I had two major incidents with my teeth the past few years and Simon and his team have always been there to help me on time. There's nothing negative to say about them. They effortlessly fix any problems and they are always there to help you. The clinic is also immaculate and it has probably the best tech equipment I've seen.
Hi Sophia .
Thanks for the feedback !
Glad we could help
Best wishes
Simon and the team at NewSmile
Fantastic experience: New smile dental care is by far the best dentist surgery with the best dental technology and Simon is the very best at what he does and is very friendly and professional explaining every step throughout my treatment and options available to me, giving me choices, advice and information. I trust him totally sound guy!
It is a pleasure for us to know that your experience exceeded your expectations . Thank you for your kind words !
Simon and the team .
Fantastic experience: All the staff here are warm and welcoming and the dentists take time to explain the procedures and put me at ease. I particularly like that they have all the latest technology and techniques. I'm really happy with my new smile!
Dear Colin, really pleased you are happy with your new smile ! Thanks very much for the great feedback .
Simon and the team
Fantastic experience: Just a note to recommend New Smile Dental Surgery. I've been having some major surgery on my teeth over the last few months and my treatment has been exceptional in every way. The precedures have been explained in as much detail as requested, no pain apart from a little discomfort, brilliant outcomes, and good value for money. I am in the process of having a couple of Implants and trust these will be completed in the same consummate proffesional manner as the work l have had done up to now. Big thank you from me to all the team, keep up the good standard and you will always get a first class recommendation from me.
Hi Martyn
We are so grateful when our patients take the time to thank us for helping them . Thank you !
Simon
NewSmile
Fantastic experience: The New Smile Dental Care is a professional dental clinic. We have an excellent experience with Dr Simon. His hand is very gentle on my mouth, for example, the anesthetic injection is not noticeable at all .
Dear Khaled . Thank you for your kind review . Simon
Fantastic experience: Professional staff , new technology , good location
Hi Ayman . Thank you for the 5 stars . Much appreciated . Simon
Fantastic experience: This morning I had dental surgery in new Smile dental care , and i was amazed the level of caring and professionalism i received during my stay in the dental practice. The dentist Simon was very experienced and caring who really made me like home when he was doing the operation . he was using the most modern technology i have ever seen in dental care. he print my teeth filling right in front me in new machine which only took five minutes. and the top his customer service was exceptional. I was also amazed the level of caring and customer service i received from the assistant dental nurse(Tracey). she was very friendly and caring persons through my operation. Thumps up her . Thank you Tracey and Simon . Keep up the good job
Dear Abdinasir .
It was our pleasure helping you . Many thanks for the lovely comments .
Simon and Tracy .
Fantastic experience: I can only speak positively about this place as every time I pay them a visit I find myself totally satisfied with the quality of both service and workmanship. I just had two crows fitted today, after having some work done to improve the health of my gums, and the work carried out by Dr Simon Agabeg is superb. To be fair, it has been a group endeavour as Gavin the hygienist helped a lot with the cleaning and whitening process. Everyone there has been helpful and friendly and I always find an opportunity to "smile". Great team, great service and fantastic results. I reccomend it.
Hi Fabio
It was a pleasure helping you smile again ! Thanks for a great review
Simon and the team
Fantastic experience: A big thank you to Simon for his impressive work in re forming a broken tooth. His laser 3D equipment made for a perfectly fitting result! Lovely staff helps for a pleasant experience.
Thanks Trevor. Your feedback is much appreciated
Simon
Fantastic experience: It's always a warm welcome at New Smile and incredibly clean! I've recently purchased the teeth whitening at home kit which has made my teeth about 4 shades whiter in only a couple of weeks, I couldn't be happier and get compliments all the time. Simon and Gavin were amazing, they are extremely knowledgeable and the whole process was really quick and easy. Would definitely recommend!
Hi Kate !
Thanks for the compliments!
Pleased the team could help you smile more !
Simon
NewSmile
Fantastic experience: I have been a patient for 25 years. Simon cured my fear of dentists, has always endeavoured to save my teeth and I trust him completely. I love his state-of-the-art gadgets. He is always supportive, anti-pain and clear about options. The practice exudes calm, Gavin and others on the team never let you wait and the service is exemplary. Update September 2019: Simon continues to provide excellent dental care. He listens carefully, plots the most sensible and least invasive treatment plan and discusses the options honestly. I couldn't be in better hands!
Thanks Ingo. You noticed we like our state-of-the-art gadgets as much as you do ! Lovely review. NewSmile
Fantastic experience: Over 19 years of visiting newsmile dentalcare for my and whole my family members’ dental treatment, I am very happy to say: “NewSmile dental practice, where you can trust to its professional, kind and polite staff to get the most up-to-date and advanced dental treatment”. I recommend it to all academic people nearby to get every dental treatment on one visit too. S.N.
Thank you for taking the time to write such a lovely review . Simon NewSmile
Fantastic experience: I had my bite balanced as my teeth didn't fit on top of each other. This caused me to grind and clench my teeth which then caused headaches, a tight and painful jaw and some gum erosion. Getting my bite balanced was quick, easy and pain free. Simon filed my teeth so they now all touch equally. I have no headaches, painful jaw and don't grind and clench all the time. Feels great!
It is so nice for us to read when we have made such a positive difference . Thanks Holly
Fantastic experience: Huge thank you to Gangan, Katie and all staff at New Smile. As a nervous patient I was made to feel completely at ease for my treatment. The facilities are in immaculate condition very clean and fresh, nice to be greeted by friendly smiling reception staff who definitely calmed my nerves before I was seen, my treatment was completely painless and I couldn’t recommend this dentist enough!
Hi Gemma . Gaggan ,Katie and the team are very pleased you found the service friendly and that you would recommend us !
NewSmile team
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