Charing Cross Practice

Charing Cross Practice
13 Charing Cross
NR2 4AX, Norwich
+441603616116

Opening hours

  • sunday: (closed)
  • monday: 9h-17h
  • tuesday: 9h-17h
  • wednesday: 9h-17h
  • thursday: 9h-17h
  • friday: 9h-17h
  • saturday: (closed)

Our comment from Best Dentists about Charing Cross Practice:

Charing Cross Practice is a highly regarded dental facility in the UK, known for its exceptional root canal treatments and outstanding patient care. Patients consistently praise the professionalism, kindness, and expertise of the staff, particularly Dr. Barbara Swistak and Dr. Jonathan Hatton, who have been described as caring, thorough, and highly skilled.

Some highlights from patient experiences include:

  • The practice offers a calm and welcoming atmosphere, making it a perfect choice for those who may feel anxious about dental procedures.
  • Patients appreciate the clear explanations given before, during, and after their treatments, which significantly eases their concerns.
  • Many reviews note that the treatments are painless and that patients felt comfortable throughout the procedures.
  • Feedback emphasizes the thoroughness and attention to detail that both Dr. Swistak and Dr. Hatton demonstrate during their work.
  • The reception staff is commended for their friendly and efficient service, ensuring that the entire experience is smooth and hassle-free.

Overall, Charing Cross Practice earns a stellar reputation from its patients, with many expressing gratitude for the life-saving dental work and the high-quality care provided. This practice is highly recommended for anyone seeking specialized dental treatment.

Charing Cross Practice: Reviews

5/5 (155 Reviews)
Siobhan Wall Key 1 month ago

Fantastic experience: Professional, reassuring and kind delivery of root canl treatment. Very pleased to save my tooth and protect my teeth into the future.

Anne K 1 month ago

Fantastic experience: I was referred to Barbara by my usual dentist for a front tooth to be re root canal filled as the old root filling from years ago had failed, I was terrified of losing my front tooth and suffer anxiety but I spoke to the receptionist Amanda who could not have been kinder at reassuring me. At my first appointment the practice manager also reassured my worries. Barbara the dentist I saw was so positive, professional and confident at the initial review appointment that my worries were eased. Both appointments for the treatment were painless and seemed to pass quite quickly, as other patients have said in reviews Barbara is delightful, she is kind, funny, calm and just so caring but she is also an ABSOLUTE PERFECTIONIST who wants to get your treatment just right, the perfect mix of professional but has a great character. The nurses at each of my appointments were also lovely so if you’re nervous please don’t be as Charing Cross dental practice has the calmest most professional, caring, lovely staff, the practice is spotless and just has a calm atmosphere. Thank you all and obviously Barbara so so much, Anne X

Sarah Long 2 months ago

Fantastic experience: I had a root canal with Barbara Swistak. True, professional , exemplary experience! The receptionists were absolutely lovely too! Great communication, putting my mind at ease, with my every query. Thank you for turning a miserable tooth ache, into a comfortable happy outcome. Kindest regards. Sarah long

Tina Rutterford 2 months ago

Fantastic experience: Absolutely the best dentist I've ever visited. Could not be more happy with the treatment I had for root canal.

Anna McNally 2 months ago

Fantastic experience: Exemplary care and attention from Jonathan Hatton who carried out a painless and expert root canal on a tooth that had previously been given the prognosis of removal by another specialist practice. The aforementioned practice had performed, in my view, a careless and shoddy root canal that was very painful. I was then told the root canal hadn't worked and that the tooth should be removed. I visited Charing Cross Practice to ask for a second opinion. Jonathan discussed all my options frankly and was proactive in trying to save my tooth. I was very apprehensive about the procedure following my previous experience but Jonathan could not have been more understanding and took especial care to make sure I felt no pain. I have to say this was the best dental work I have experienced in terms of care and attention and I would unreservedly recommend Jonathan at Charing Cross Practice.

David Gorrod 3 months ago

Fantastic experience: My normal dentist arranged for me to have a root canal treatment with Barbara because she is a known specialist in this field and only works on this particular skilled treatment. After Barbara's thoroughly detailed explanation of the treatments she was offering, I agreed which was the most satisfactory way forward of saving my front tooth. Barbara's experience and expertise was obvious and I now looked forward with confidence to my two further visits for her work to save my front tooth. On all three occasions, I felt totally at ease and enjoyed Barbara's delightful personality. I felt cared for from the moment I arrived in reception, where while waiting, Amanda made me a cup of tea. Once settled in Barbara's chair which was comfortable even for my curved spine, I enjoyed watching her perform the complex, lengthy procedure, until that is, I dozed off at least twice just for a few seconds, as I was totally relaxed, warm, and comfortable and knew that I was in excellent hands. I wasn't expecting any discomfort and there was absolutely none at all. I am grateful to have been able to be taken care of so well by The team at Charing Cross Practice. Josephine Gorrod

Keith Trudgill 3 months ago

Fantastic experience: I had specialist root canal treatment carried out by Barbara and I cannot recommend her highly enough. Very professional, very thorough and very friendly, each stage of the treatment was explained in detail.

Keith Osborne 3 months ago

Fantastic experience: The whole experience at Charing Cross Practice from referral through to conclusion of my root canal treatment was absolutely first class. From reception staff through to Jonathan and his team they provided the most relaxed and calming atmosphere, well done all and thankyou.

P B 3 months ago

Fantastic experience: The service provided by Jonathan and the team was excellent and I would recommend their services without any reservation.

Jane Craske 3 months ago

Fantastic experience: I was referred to Barbara Swistak by my own dentist, yesterday. I cannot praise her high enough, very kind, extremely considerate, obliging and professional. I would not hesitate to recommend her and the practice. Thank you.

Ed Sinclair 4 months ago

Fantastic experience: I was referred to Charing Cross Practice by my normal dentist and was seen by Barbara Swistak. I was very impressed, and pleased with my consultation - Barbara was pleasant, thorough and clear in her explanations. I left with a clear and detailed understanding of what the issues were with my cracked tooth, and confident in the decision I had made regarding treatment

dd zz 4 months ago

Fantastic experience: Highly recommended, Johnathan was great and gentle. did not feel painful at all.

Ann Brighty 4 months ago

Fantastic experience: Had root canal treatment on Monday 6th Oct - a process I was dreading! Jonathan explained the treatment in detail, gave me confidence & certainly put me at ease. He & dental nurse Jill offered outstanding care & skill throughout the appointment. All staff were delightful and I would highly recommend the practice.

David Hart 4 months ago

Fantastic experience: Root Canal by Jonathan carried out in a professional and caring manner.I am most nervos of dental treatment but would not hesitate going back to this practice

Ian Roberts 4 months ago

Fantastic experience: I am very pleased with the quality of care I received at the Charing Cross Practice. Everyone involved was kind and professional throughout. The diagnosis and treatment required were clearly explained, the procedure was completely painless, and the root canal work was carried out with exceptional skill and thoroughness. I have no hesitation in giving the highest recommendation.

Pamela Agapiou 4 months ago

Fantastic experience: I was referred to the Charing Cross Practice as I needed a root canal treatment that was quite specialised. I saw Barbara Swistak for an initial consultation and was then booked for two treatment appointments. When I attended for my first treatment appointment, Barbara discovered that my tooth had a crack in it. She stopped the procedure so we could discuss the best course of treatment as Barbara didn’t think that the original plan would now be successful in the longer term. To that effect I have been referred back to my dentist. I would like to thank Barbara for her professionalism and consideration of the best out come for me. I would not hesitate in recommending her if you are in need of root canal treatment.

Su Waldron 5 months ago

Fantastic experience: I am so grateful to Jonathan and the team at Charing Cross for saving two teeth which I had thought would be lost. Jonathan explained all the complex procedures throughout the appointments and the whole experience was calm, positive and pain-free. Additionally, all the practice staff are so friendly and welcoming and the reception area is calming with lovely plants! This is dentistry at its very best and I feel very lucky to have been treated there.

Julie Sharman 5 months ago

Fantastic experience: This is the second time that I have had a tooth treated by Barbara. Her immense knowledge and skill in this area have meant I have been able to keep my teeth rather than lose them. She and her assistant Sarah were so kind and reassuring , both making sure that the treatment was as comfortable as possible. Barbara explained the treatment clearly to me and I am very happy with the outcome. Would throughly recommend. Thank you Charing Cross team.

Lesley Waller 5 months ago

Fantastic experience: My own dentist referred me to Barbara for her expertise in root canals. What a professional, informative and friendly lady. I was totally put at ease by both Barbara and her dental nurses. I can honestly say apart from a tiny prick of the injection I did not feel any pain during or after the procedures. In fact it was a great experience all round. Thank you Barbara to you all your highly professional team.

Chris Nicholson 5 months ago

Fantastic experience: What an amazing dental practice this is. Was a privilege to visit, extremely professional, understanding and above all friendly. Various treatments dealt swiftly and expertly with excellent pre and post briefings. The best practice I have had the fortune to visit... excellent! Sincerest thanks and best wishes again.

Sophie Larter 7 months ago

Fantastic experience: A very good experience of root canal treatment from Jonathan. He took his time disinfecting etc and the appointment was for two hours. He put me well at ease and did a good job. I would recommend Jonathan for this treatment.

Liz Reeve 7 months ago

Fantastic experience: I had to have root canal treatment on 2 teeth which was challenging even for Barbara. However her perseverance was outstanding. Although the treatment was lengthy I had no pain and Barbara kept me informed of what she was doing all the way through. 10 out of 10. Liz

Mary White 7 months ago

Fantastic experience: Barbara is an expert, extremely kind and patient. I have no hesitation in recommending her.

jake dye 7 months ago

Fantastic experience: Highly recommend. Very professional, caring, and reassuring team of people helped me understand my problem and talked me through the treatment step by step.

John and Julia Awty 7 months ago

Fantastic experience: I was referred to the Charing Cross Practice for root canal work. and had been dreading it. As a dental phobic, I am not an easy patient, but I can honestly say that my treatment yesterday, which lasted almost two hours, was the most comfortable and the least scary that I have ever had! Absolutely no pain whatsoever and I had complete confidence in Jonathan and his assistant. Thank you so much.

Mabel Rivero 8 months ago

Fantastic experience: Excellent work! Very skilled professionals Thank you very much Jonathan Hatton

Sally Harrison 8 months ago

Fantastic experience: I was treated with respect and gentleness in an extremely comfortable chair.And with the way in which the root canal treatment was carried out I completely trusted Barbara.Thank you.

Richard Sutton 8 months ago

Fantastic experience: I was recommended to Charing Cross Practice by my existing dentist for root canal treatment. I cannot praise Jonathan Hatton highly enough for the dentistry skill he has shown whilst I was under his care. He assessed my tooth quickly and clearly explained the options that were available to me. He was always reassuring and informative whilst I was in the chair, which was very calming from my perspective. The tooth in question is now as strong as ever and feels just like it always did. I must add that whilst I was under his care my 24 year old daughter managed to smash her two top incisors. Jonathan called me on a bank holiday, swapped my appointment that I fortunately had the next day and did an absolutely amazing job of reconstructing her two front teeth. You would never have known that 48 hours earlier there was hardly anything left of her two main incisors. He even looked at a photo of her recently taken so that he could get the shape and even the small gap between her teeth right. Thank you Jonathan for all of your efforts, particularly regarding my daughters teeth, she was over the moon with the final result.

Joanne Murphy 8 months ago

Fantastic experience: Whilst I was initially disappointed that my trusted dentist was not able to do the procedure on my molar, I knew that I would be in safe hands with Charing Cross. From the first contact everyone was very friendly, efficient and very professional. Barbara was incredible and handled my nervousness with calmness and kindness. Her skill and interpersonal skills made the whole procedure appear easy and I am very aware that it is a complicated procedure demanding a huge degree of skill, expertise and patience. As I was travelling to high altitude she managed to fit in my first appointment before I went away ensuring that I didn't experience a flare whilst at 18,000ft. A huge thank you to the whole team and I am very grateful to you for saving my tooth. Jo Murphy

jaki porter 8 months ago

Fantastic experience: My recent root canal treatment, by Jonathan at the Charing Cross Practice was excellent. I am a very nervous patient, but every effort was made to put me at my ease and give me confidence through the consultation and both treatment appointments. Every member of the team was friendly, professional and helpful. Everything was clearly explained to me. Every effort was made to make me comfortable and relaxed during the treatment. In fact, the treatment was completely pain-free!! I would strongly recommend Jonathan and the team if you are fortunate enough to be referred to them.

Gary Nixon 8 months ago

Fantastic experience: Great dentist made to feel at ease can’t find fault five star great service

Anne Allen 9 months ago

Fantastic experience: Can't believe I am actually praising a dentist practice but my personal experience has been nothing but brilliant. No one likes root canal treatment but having experienced this on more than one occasion this has by far been the best. Jonathan was so kind and understanding, he explained what was happening and took every measure to keep me comfortable. Fantastic result and no more pain. The rest of the staff were also friendly and empathetic so I am more than happy to highly recommend this practice and wouldn't hesitate to go back should the need arise.

Linzi Langridge 9 months ago

Fantastic experience: Excellent service. Had root canal treatment with Jonathan who took time to explain, in detail, exactly what treatment I required and talked me through it at all appointments. All staff there are very friendly and put you at ease. I would definitely recommend.

Stephen Cranch 11 months ago

Fantastic experience: I highly recommend this practice. The staff were kind, friendly and attentive, and looked after my very nervous Mum, putting us both at ease in the process. Barbara Swistak was thorough and gentle. She took time to ensure my Mum understood what was wrong with her tooth, explained the problem in clear, simple terms, drew us a picture, and then explained the options available. I felt the whole team were there to support us to make an informed decision and their focus was on the patient and delivering the right treatment. My Mum hates going to the dentist, and I was apprehensive, but this was as good as it gets. Thank you! And thank you to Barry, the scanner :-)

Dale Branford 11 months ago

Fantastic experience: I went to see Barbara for a root canal treatment. Found her to be profesional, polite and the most pleasant dentist I have ever met, I felt confident in her expertise, every procedure was explained clearly and articulately and the best equipment appeared to be used. Would give her 10 stars if it was possible

h uckles 11 months ago

Fantastic experience: Fantastically professional root canal treatment by Barbara, Jill and Amanda. If I had any doubts as to the benefit of dealing with specialists I don’t any longer. Expertise, experience , equipment and slick, caring teamwork all very evident. Procedure was entirely pain free , explained clearly and carried out calmly even when a sneaky fourth canal was discovered which I am sure would have gone unnoticed by a general dentist.

Mandy Fielder 11 months ago

Fantastic experience: If anybody is reading this before attending Charing Cross to see Johnathan Hatton for root canal treatment, please be assured that you will be treated with professionalism, kindness, compassion and made to feel at ease immediately. I had my root canals with JH four years ago but I still see him each year to keep a check on things. I have never seen a dentist that cares so much. Every visit from my initial consultation, treatment and follow up appointments are carried out with absolutely no pain or discomfort at all. Everything is thoroughly explained throughout the process. You are treated like a cared for patient from start to finish. I wish JH was my normal dentist. I suffer more discomfort at a general check-up with my normal dentist that I ever have with Jonathan at Charing Cross. I didn’t realise root canal treatment could be pain-free. I know now that if I ever have to have another root canal with Jonathan, I will not be at all worried about it.

Victoria Youngs 1 year ago

Fantastic experience: Had my first root canal treatment here. Jonathan was very friendly, kind and patient. Everything was explained really well, and I felt very much at ease. The dental nurses and receptionists are very friendly aswell. Worth every penny!

Debbie Foyster 1 year ago

Fantastic experience: I had to have a complex root canal treatment that my dentist couldn't do, so I was referred to Charring Cross. I was greeted by friendly reception staff in a very comfortable setting. My initial appointment was also comfortable, thorough and informative, and I had input into the decisions made. The actual treatment, of which I was very nervous, was eased by pre-meds initially. On the day Jonathan explained each step, and made sure I was comfortable and prepared throughout the extended procedure. All went extremely well, despite the challenges my tooth presented. He works in very friendly unison with his Nurse, which creates a very happy and positive atmosphere, and I felt very relaxed with such lovely professionals. I highly recommend this practice because they looked after me as well as my dental needs. Thank you all.

Toma Mudure 1 year ago

Fantastic experience: I had been recommended to Charing Cross practice by my new (wonderful) dentist in order to sort out a root canal on a fractured molar (many thanks to my previous ‘dentist’). Within a week of contacting the practice, Amanda had very quickly fitted me in for a consultation as the cancellation list moves very quickly. After the consultation I was extremely confident in the service I would receive. John is a welcoming and friendly. Not even a week later, I was booked in for my first phase treatment. As a nervous patient who’s undergone previous dental trauma, John had put me at ease. An evidently experienced and talented dentist. The procedure went smoothly and paint free, so much so that I nearly fell asleep whilst listening to my pod cast during the root canal. Both John and Sam made sure I was professionally looked after. This practice is worth EVERY penny. I hope that by reading this there’s no hesitation in your decision to attend this incredibly talented practice.

Bill Bankes-Jones 1 year ago

Fantastic experience: I couldn't have hoped for a better experience, (Other than not having to wait as long.) A molar root canal, now pain free, and normally functional.

Peter Thompson 1 year ago

Fantastic experience: I have received first class treatment from Barbara during two root canal treatments , full explanation of treatment plans and procedures. A great team , reception and clinicians caring and professional.

Stewart Coles 1 year ago

Fantastic experience: Root canal is never fun but the service received was absolutely amazing.

laura saunders 1 year ago

Fantastic experience: Everything about this practice was brilliant! I had Jonathan who was so friendly, professional and honest with regards to my treatment (I had re route canal treatment). The procedure itself was performed with no issues, it was pain-free and I left the practice feeling confident that Jonathan and his team had done a great job. I would without hesitation recommended Charing Cross to anybody, and if I need any future dental work I will return. The reception team were friendly, communicated well and were nice and chatty. My appointment was on time too. Well done Charing Cross - keep up the excellent work.

Samantha Bounds 1 year ago

Fantastic experience: As an incredibly nervous patient I visited Jonathan for root canal treatment after being referred by my dentist. The whole process was firstly made easy by the friendly and helpful reception staff who were attentive to questions and emails and replied to me as soon as they possibly could, nothing was too much trouble. As to the actual treatment I am very keen to acknowledge how calm and stress free Jonathan and his dental nurse made me feel. I was able to listen to my music while he was working on my tooth and this helped no end with the noise of the treatment being done. The numbing was made as pain free as it possibly could with numbing gel being applied first before being injected. The aftercare was fantastic too with an extra visit needed for me personally. This practice is a real 5 star setting and I wouldn't hesitate to go back if I needed any further treatment (although I do hope not!). Thank you all.

Elaine Jefferies 1 year ago

Fantastic experience: I have had 2 root canal treatments with Barbara in the past 12 months, I was extremely happy with the work, Barbara and all the staff, nurses and receptionists were very kind and professional, putting me at ease and making something I find difficult very calm, I would not hesitate to recommend this practice and whilst I hope I don’t need root canal treatment again I would certainly use them if required.

Jeffrey Montgomery 1 year ago

Fantastic experience: Best dental surgeon I have had. Jonathan was communicative, approachable and efficient. No pain during the procedure and only minimal discomfort afterwards.

Jon Larkins 1 year ago

Fantastic experience: First class treatment from Jonathan and everyone concerned at Charing Cross Practice. Any concerns about the procedure I was to have were unnecessary. Communication was excellent and appointments fitted in well with my availability. The practice is very welcoming and friendly so I felt much at ease and I am more than happy to recommend their services.

Peter Webster 1 year ago

Fantastic experience: I can thoroughly recommend Charing Cross Practice for root canal treatment. Absolutely professional, efficient and effective. Jonathan carried out my treatment and gave me complete confidence in the whole procedure.

Yvonne Fickling 1 year ago

Fantastic experience: Wonderful treatment from Barbara for the root canal work I needed to save a tooth. No pain or discomfort after the two sessions, marvellous! All the stall, including Barbara's dental assistant, are so kind and helpful, but Barbara is truly amazing with her expertise and patience. A big thank you to Charing Cross Practice in Norwich.

Jill Lawson 1 year ago

Fantastic experience: This was my third appointment at Charing Cross Practice over 18 years! Once again, I received very thorough, informative and reassuring treatment. Barbara, as always, was extremely kind, patient and helpful. Nothing is too much trouble and all questions answered comprehensively. I cannot recommend Charing Cross Practice highly enough and would not hesitate to return if needed. Thank you!

michael powell 1 year ago

Fantastic experience: Had to have deep route canal treatment and was referred to Charing Cross if I wanted to, It was a good choice, not that I’m afraid of a dentist but if you are Johnathon Hatton had a way to put you at ease.

Rachel Boden 1 year ago

Fantastic experience: I have always avoided visiting the dentist through fear, then eventually visiting can enhance the fear and add some shame because you haven’t looked after your teeth as well as you should. I didn’t feel that here, no judgement, very comforting and honest with you at every step. For anyone that suffers anxiety I would definitely recommend Charing Cross and especially Jonathon. I’m very grateful

Claire Thorpe 1 year ago

Fantastic experience: I'd highly recommend Barbara for any root canal work, she talked me through everything when I was concerned, made me feel at ease and did amazing work. I was listened to and all questions answered, no one rushed me and she took her time making sure everything was perfect.

Chris Carter 1 year ago

Fantastic experience: Great service. Jonathan is very caring and skilled. I felt confident in him and I experienced minimal pain and discomfort. He explained everything well before and during treatment which avoided any anxiety. The aftercare was also very good with the clinic team checking in to make sure I was ok and quick updates to my own dentist.

Tamasine Smith 1 year ago

Fantastic experience: I can’t speak highly enough about the the practice. Everyone was exceptionally friendly, welcoming and helpful. The whole process was very efficient and communication about the procedure (and then contacting me quickly with cancellations to move the treatment forward) excellent. I never felt rushed. Everything was explained well and I was mentally prepared for the work. I have never had such a painless treatment - although I’d say previous dental treatments haven’t been “painful” there has been discomfort and the injections are usually really unpleasant but here I hardly noticed what was happening and they were administered and over before I knew it. The day after the least bruising or tenderness I’ve ever had in fact I wouldn’t know if had an hour and a half of treatment. Really professional and caring. Great modern up to date equipment for the best treatment. Can’t thank everyone enough. Good value for all the work done and time spent.

Alan Gregory 1 year ago

Fantastic experience: Had two root canal fillings completed. Jonathan was very friendly, professional and considerate and made the whole process relatively comfortable and pain free.

Elaine Bennett 1 year ago

Fantastic experience: Excellent service. Friendly staff. Jonathan is skilled, caring and inspired much trust and l felt cared for. He explained everything and l am delighted with the difference to my dental health.

Karen Christianson 1 year ago

Fantastic experience: Excellent service! I would not have imagined that I would have had such a comment prior to undergoing root canal treatment. However, Jonathan and his staff were very professional and friendly. The procedure itself was, in truth, painless and far more relaxed than I would ever have expected, partly due to Jonathan's reassuring comments. I would not hesitate to recommend this practice to anyone. That said, I hopefully won't have to see them again very soon!!

kevin cullum 1 year ago

Fantastic experience: The treatment provided was excellent with a friendly but professional approach and at all times was informative. If you are unfortunate enough to need this treatment I highly recommend them,

Lola Barber - King 1 year ago

Fantastic experience: I was referred to the specialist hands of Mr Jonathan Hatton due to having an open apex in one of my incisors. The lead up to my consultation appointment filled me with great anxiety but Mr Hatton and his nurse Sam immediately put me at ease and I knew from my very first appointment that I was in safe hands. Mr Hatton is ever so polite, kind and caring; and it goes without saying that he is highly skilled and professional. Overall, from my consultation to my two treatment appointments, I am extremely happy with the process and treatment that I have received from the Charing Cross practice. All staff members including the reception staff, nurses and specialist clinician Mr Hatton have been excellent. I highly recommend. Thank you to all staff members at Charing Cross for your care and professionalism ⭐️⭐️⭐️⭐️⭐️

Mark Davidson 1 year ago

Fantastic experience: I visited Charing Cross Practice due to an infection in an old root canal. Jonathan was absolutely fantastic very kind, great at explaining each step and he made the whole process as painless as possible. 11 out of 10 really great saved me from a world of pain.

Hugh Somerleyton 1 year ago

Fantastic experience: Dentistry can be challenged by a lack of professional clarity for the client - Barbara cuts through all that dither with rigorous and clear advice as being a pleasure to be around. cannot recommend more highly. Hugh Somerleyton

Alan Johnson 1 year ago

Fantastic experience: My tooth had an infection, and it was a case of have a root-canal filling or an extraction. As the filling work was not straightforward, my dentist advised me to see a specialist. Charing Cross Practice was recommended, and I'm very glad I chose this friendly practice as the tooth was saved. The job was done with great professionalism, the procedure was painless, and every step along the way was carefully explained.

Alan Gibbs 1 year ago

Fantastic experience: Lovely people, efficient and professional treatment . Would highly recommend the practice .

Jane Saunders 1 year ago

Fantastic experience: Barbara and her assistant completed my root canal treatment yesterday. Barbara explained exactly what she was doing and I was comfortable and relaxed throughout the treatment which went very well.

Paddy McHugh 1 year ago

Fantastic experience: I cannot rate this practice highly enough. I felt throughout the two root canal treatments that I was in the hands of an excellent team. From the email communications by the receptionist to the clear and reassuring progress reports by Barbara, the dentist, I was kept fully informed. Barbara is an exceptional leader, clearly concerned with the patient’s and her staff’s best interests and so experienced in her field. She is so determined too. Well done all at Charing Cross and thank you.

Tony Lewis 1 year ago

Fantastic experience: My root canal treatment has today been completed by Barbara. She was both extremely professional and friendly. All the work was thoroughly explained to me throughout the procedure. The visits were relaxing and not at all stressful. In fact after the first appointment I was actually looking forward to visiting the practice again. I have no reservations in recommending Barbara and her team.

Sophie Walsh 1 year ago

Fantastic experience: Fantastic experience; Barbara is the loveliest dentist ever and very talented, healed my tooth and along with her amazing team made me feel at ease throughout each stage of the procedure from first to last visit! If only all dental visits were as comfortable!

Tony Napolitano 1 year ago

Fantastic experience: This practice deserves 5 stars. Thank you Barbara and all your team you clearly are all very professional in all aspects of your business. If you are lucky enough to be referred to this practice have no fears as they will look after you.

Susan 1 year ago

Fantastic experience: I was referred to Charing X for root canal treatment. It was faultless and I cannot praise Barbara and her team more highly.I was made to feel comfortable ,relaxed and well informed throughout. Thank you

David Neale 1 year ago

Fantastic experience: The root canal treatment I received was professionally carried out and completely painless. My thanks to Johnathon for his skilled work and Andre for referring me to the Chaaring Cross Practice.

Edward Shread 1 year ago

Fantastic experience: Excellent in all aspects, I am very impressed with my experience and treatment! ES

Paul Nearney 1 year ago

Fantastic experience: I had root canal work here just over a year ago - Barbara was fantastic at putting me at ease, and explained everything very simply and clearly before, during and after the procedure. When I needed antibiotics a few days later, Barbara went out of her way to make sure I got these as soon as possible. One year later and my xrays are showing that the work done was very successful, so I couldn't be any happier. Thanks Barbara and team!

Courtney Bale 1 year ago

Fantastic experience: I am a terribly nervous patient after bad experiences as a child and I have to say that this experience has undone all of that trauma and I am now confident and happy seeing a dentist. Jonathan performed a root canal and I felt no pain or discomfort during the treatment. He was incredibly gentle and thoughtful throughout. Thank so much all!

Keith Hood 1 year ago

Fantastic experience: excellent care and service from Jonathan.

Cheryl Shaw 1 year ago

Fantastic experience: I was referred to Charing Cross due to my front left tooth already having had 3 previous root canals and an apicectomy (which I had forgotten I'd had in 2017!). The tooth and gum had become painful and I was convinced I would lose this tooth. I was lucky enough to have Jonathan Hatton, who assessed the tooth and after a long and anxious 7 months, was able to not only root canal my front left tooth for the 4th time (successfully, it appears!) but also, without need to remove the veneers that were already in place. He explained everything to me the whole way through, showed me everything including xrays and a CT scan, answered every single question I ever asked, no matter how big or small or silly. The other staff are also extremely polite and helpful, and I would recommend this practice for root canals in a heartbeat. Thank you Charing Cross!

Julie Bennett 1 year ago

Fantastic experience: Jonathan Hatton is the kindest, most empathetic dentist I have ever come across. I felt he genuinely cared about me as his patient. He is efficient, friendly, has the best chair - side manner and really looks after you. His skill as a dentist is amazing. I would always recommend anyone to go to see him for any complicated root canal work.

Mike Riches 1 year ago

Fantastic experience: Thanks very much to Barbara and team. My treatments were successful and pain free with excellent communication throughout and post treatment.

paula stirrat 2 years ago

Fantastic experience: I was referred to Jonathan H for treatment I am a nervous patient but right from the start was put at ease everything was explained from.start to finish

Flint Geng 2 years ago

Fantastic experience: I had root canal on Tuesday. The dentist and his assistance were great! I don't feel any pain after the treatment. Highly recommended

Georgina duford 2 years ago

Fantastic experience: I got referred from my dentist to Charing Cross to have two root canals. My experience with Johnathan H and his team was excellent. As an extremely nervous patient I was put at ease by himself and staff, explained fully the procedures so I understood properly, updated regularly throughout the treatment and overall the team went above and beyond to ensure my appointments went smoothly. I could instantly tell the knowledge and expertise Johnathan holds performing root canals and his gentle nature helped me greatly to control my anxiety. Root canals can sound scary but under Charing Cross care you have nothing to worry about! Thank you.

Les Saunders 2 years ago

Fantastic experience: Thank you Barbara and the team. I am a very nervous patient but my whole experience at the Charing Cross Practice was calm, relaxed and totally pain free. I was kept up to date with e mails, phone calls and photographs and I would strongly recommend this practice to everyone needing specialist treatment. My visits turned out to be quite relaxing actually.

Steven & Dawn Phelps 2 years ago

Fantastic experience: Any dental work can heighten anxiety but Johnathon and his team gave constant reassurance and care to completely put me at ease. After the work was completed I now have the confidence to chew with my tooth and I'm so pleased I made the decision to go ahead. The before and after photos of my tooth was amazing , the time taken , I can now understand the justification of the cost and I have no regrets .

C Turner 2 years ago

Fantastic experience: Had a root canal done here a couple of days ago & the whole process was amazing! First time having this treatment so I wasn't sure what to expect but it all went great & thrilled with the outcome. It's the most comfortable & relaxed I have felt in a dentists chair! No pain following the treatment, aftercare & advice available afterwards if needed. Everyone is friendly, patient & caring, the practice is quiet & in an easy to get to location. Would highly recommend!!

newscrews11 2 years ago

Fantastic experience: Friendly, patient-oriented and welcoming when you meet Jonathan. Highly professional and focused during treatment.

Simon Chaplin 2 years ago

Fantastic experience: Outstanding. So painless I fell asleep in the chair!! Not cheap but you get what you pay for.

Jeanette Ely 2 years ago

Fantastic experience: Best dental treatment I’ve ever had. Great staff, kept informed through the whole process. Excellent I would definitely recommend.

Ian Dudding 2 years ago

Fantastic experience: Absolutely brilliant. Superb staff, superb specialist, extremely helpful and professional. I have enjoyed the comfort of knowing that I was in the right hands and am very grateful. Thank you.

Patricia Allman 2 years ago

Fantastic experience: Quiet and calm waiting area. Friendly receptionist. Investigation of my dental problem carried out with care. Clear information regarding options was given to me and a clear written report received within a couple of days of my visit.

Katy Millage 2 years ago

Fantastic experience: Care treatment and service all excellent, recommend very highly.

Vivien Robinson 2 years ago

Fantastic experience: Having read all the previous reviews there is nothing I can add because they say it all. This is the second time I have been referred to Barbara and she is extremely talented and professional. Everything about the practice is superb and faultless so I recommend them wholeheartedly.

Janet Cross 2 years ago

Fantastic experience: I was referred to Jonathan for root canal work. Jonathan is a true professional, who inspires confidence in him straightaway. The procedure was painless and almost relaxing! I would recommend the practice to anyone.

Bernice Purnell 2 years ago

Fantastic experience: Treatment by Jonathan was excellent

Alexander Graham 2 years ago

Fantastic experience: I have just finished root canal treatment with Barbara at Charing Cross Dental Practice. The entire procedure was nothing short of incredible! Barbara is not only one of the most professional endodontists you could ever hope to see, but also incredibly kind and friendly. The same goes for the whole team truthfully. Thank you!

Edward Peters 2 years ago

Fantastic experience: I am extremely pleased with the competent, efficient and friendly treatment I have received.

Ben Grant 2 years ago

Fantastic experience: I was sent to Charing Cross Practice for three root canal treatments and I was placed under the care of Jonathan Hatton. He is one of the nicest professionals you’d hope to meet. This extends to the whole team. The procedures were painless and were done with complete care. I could not recommend this practice more.

Tom 2 years ago

Fantastic experience: I have never felt in better hands. Competent, capable, courteous, very professional, Jonathan was incredibly skilled, friendly and polite. He talked to me extensively in our initial meeting and throughout the difficult procedure (of fixing a terrible attempt at a root canal by an incompetent previous dentist), reassuring me and informing me at every stage. The result was simply phenomenal. His work outstanding. So much care was taken throughout, he even used a numbing gel before the local anaesthetic injection, I've never known a dentist to do this. Although my current dentist is extremely good I wish he was my regular dentist. It's true that you get what you pay for, the treatment was a lot of money but worth every penny. The place is spotless, the receptionist friendly and professional. I left there feeling very happy, thank you!

James Foster 2 years ago

Fantastic experience: The process was so calming I had to open my eyes to stay awake. Utterly professional, very friendly. Almost makes one wish for reasons to avail oneself of the service again. Almost. :) If you do need them, though, they are excellent.

Sean Wright 2 years ago

Fantastic experience: Barabara and her team carried out root canal treatment for me and I would absolutely 100% recommend them. They were absolutely excellent. They made me feel very comfortable, and were very attentive and caring at all times. I was initially worried about this procedure but I had no need to be. Barbara and her team are absolutely brilliant at what they do. You will be in very safe and caring hands. Thank you Barbara and team.

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