L&Y Dental City (Stonehealth Clinic)

L&Y Dental City (Stonehealth Clinic)
36-38 Cornhill
EC3V 3ND, London
+442072833718

Opening hours

  • sunday: (closed)
  • monday: 9h-18h
  • tuesday: 9h-18h
  • wednesday: 9h-18h
  • thursday: 9h-18h
  • friday: 9h-18h
  • saturday: 9h-18h

L&Y Dental City (Stonehealth Clinic), previously known as Stonehealth Clinic is a private dental clinic in the heart of London City. The clinic provides the highest level of professional medical care with dental, cosmetic and complementary services all under one roof. For example if you require a booking for invisalign, dental implants, composite bonding or are in need of an emergency dentist we have got you covered.

Our dental professionals come from the top levels of their respective fields with over 100 years of accumulated experience, we have professionals who have worked at some of the world’s most renowned institutions, including Guys and St. Thomas’ Hospital and Kings College London.

Located in Bank, London.

Our comment from Best Dentists about L&Y Dental City (Stonehealth Clinic):

L&Y Dental City, formerly known as Stonehealth Clinic, is renowned for its superb dental services and commitment to patient care. Customers consistently highlight the prompt and friendly service they receive, noting that the clinic's staff are not only professional but also accommodating, speaking both Spanish and English to cater to a diverse clientele.

With excellent facilities and a welcoming atmosphere, patients feel at ease from the moment they arrive. Many users have praised the attention to detail demonstrated by the skilled dentists and hygienists, who ensure that each treatment is tailored to individual needs. The clinic's emphasis on cleanliness and modern equipment further enhances the patient experience.

Highlights of L&Y Dental City include:

  • Timely appointments: Patients appreciate the efficient scheduling and minimal waiting times.
  • Personalized care: Dentists listen to their patients’ concerns and preferences, providing customized treatments.
  • Multi-lingual staff: The ability to communicate in different languages has been a significant plus for many visitors.
  • Emergency services: The clinic is praised for its quick responses to urgent dental needs.

Overall, L&Y Dental City is highly recommended for anyone seeking quality dental care in a friendly and professional environment.

Services and Treatments

Dental Cleaning
Dental Implants
Dental emergencies

L&Y Dental City (Stonehealth Clinic): Reviews

4.6/5 (128 Reviews)
Mr. G 1 month ago

Fantastic experience: Absolutely superb service. I was seen promptly and given excellent treatment at a reasonable price. Highly, highly recommended.

Anderson Vargas 3 months ago

Fantastic experience: Excelente servicio el que brindan, el personal muy amable y siempre respondiendo a cada duda que tengas, su clínica con un ambiente agradable y lo mejor para nosotros los latinos que no dominamos el inglés 100% la atención también será en español o inglés como tú prefieras la recomiendo muchísimo, si tienes que hacerte limpieza dental o algún tratamiento dental.

nataly valencia 4 months ago

Fantastic experience: Muy buena atención en L&D Dental City. El personal es amable, profesional y te hace sentir tranquila. Las instalaciones son limpias y modernas. Totalmente recomendado.

Ester Caravaca 4 months ago

Fantastic experience: GEnte estupenda muy amable y realmente profesionales.

Yas Mine 4 months ago

Fantastic experience: Very happy with my smile, thank you to the amazing Dr Yazmin!

Viomercy Mago 4 months ago

Fantastic experience: My experience with L&Y has been excellent. Everyone is professional and friendly. You feel taken care of. I highly recommend them!

Paola Mendez beltre 4 months ago

Fantastic experience: Estoy super sastifecha con la ortodoncia de esta clínica , muy profesional me ha cambiado la forma de ver la vida con una sonrisa!

Belinda Horsley 4 months ago

Fantastic experience: I have been a patient at L&Y dental since June this year, after enquiring about Invisalign. I have proceeded to have regular hygienist appointments to prevent some developing gum disease that was spotted, prior to my Invisalign beginning. The team have been fantastic and made me feel so comfortable throughout the process and my gums are so much better. I’ve had so many questions during the process the team have been great ant answering - I’m now ready for my Invisalign and bonding and couldn’t recommend this practise more!

Mounir El hajami 7 months ago

Fantastic experience: Doctor Nahla a very nice, professionnelle and amazing, she deserve 10 stars not just 5 stars. I highly recommended.

Olivia Fitzpatrick 1 year ago

Fantastic experience: Dr. Yasmin & team are just fantastic. Always on time, kind & friendly staff, very proactive and great care. Highly recommend if you’re looking for a dental clinic!

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Dr. Yasmin and our team. Providing timely, friendly, and proactive care is always our priority. We truly appreciate your recommendation and look forward to seeing you at your next visit! ✨

Jason Amoah 1 year ago

Fantastic experience: From start to finish Dr. Yasmine and her team have been fantastic in assisting me with an Invisalign and whitening treatment. I had a middle gap for years and it was time to close it up. The consultation was relax with no pressure allowed me to discuss what I wanted to achieve in the coming months. When I needed new and tighter Invisalign trays, they came quickly. It’s a super friendly practise and I couldn’t fault them during the past year with them. Really happy with how it’s turned out.

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Thank you for your wonderful review! We're so happy to hear that you had such a positive experience with your Invisalign and whitening treatment. We’re thrilled to have been part of your smile journey! Our team always strives to provide a relaxed and supportive environment, so it’s great to know you felt comfortable throughout the process. Enjoy your beautifully transformed smile!

Stoyan V 1 year ago

Negative experience: Poor communication and a lack of responsiveness showing how much they respect peoples time. I would recommend avoiding this company and seeking out one that values professionalism and has strong or in this case at least a decent level of organisational skills and communicates effectively. Was supposed to meet with Dr. Yasmin and was told she is physically not there after waiting for 15 minutes and she will call me on zoom which I waited around for and she did not but regardless of that why was this not communicated with me before my arrival. Waste of my time and money. Your response just further proves how you as a company cannot take accountability for your mistakes and why would anyone trust a company like this with something as important as dental treatment should anything go wrong? Does Dr Yasmin Anaboussi de Santiogo not work at your clinic telling me my interview was with somebody else unrelated to your company and do you not work with Smiles and Smiles? Please do some research and find out the truth before trying to wash your hands off a situation that was caused by people who work there and organised it poorly I have screenshots proof of where i was supposed to be and who i was supposed to meet please don’t make me attach those. I have not said your treatment coordinators and front of house, nurses etc. don’t put in hard work. All i am saying is i was not made aware Dr Yasmin was physically not there when I arrived and was told 15 minutes later. After a lady behind reception spoke to her on the phone IN FRONT of me Dr Yasmin was supposed to call me which she never did. I was later told that allegedly she was on her way but something must have happened etc. which is absolutely ridiculous because then the least your team that organised all this could have made me aware by call, text or email there was NOTHING so do not spin my words.

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

FAKE REVIEW ALERT

Dear Stoyan,
We want to clarify that your review is not related to L&Y Dental or the services we provide. You are not a patient, employee, or potential employee of our practice, and there has been no prior interaction between you and our team.

The situation you described stems from an interview with a completely unrelated company to us. Unfortunately, you were mistakenly given the wrong address, and the person you were scheduled to meet was waiting for you at a different location. While we understand this may have been frustrating, it is important to note that this incident had no connection to us.

We kindly ask that you remove this review as it misrepresents our practice and the experience our team of dentists, receptionists, nurses and treatment co-ordinators provide.
Thank you,
The L&Y Dental Team

Magdi Ibrahim 1 year ago

Fantastic experience: I want to thank Dr. Nahla for the fabulous work she did! Her skill and professionalism are unmatched I didn’t feel any pain at all she made a fantastic work . I’ve had bad experiences with dentists in the past, but she completely changed my impression. I’ll definitely be booking future appointments with her and recommending her to everyone I know. Thank you, Dr. Nahla

Deborah A 1 year ago

Negative experience: I came here last year, forgot to leave a review but came across this company, they are not good with time and communication. I got there and was told they were slightly running late, I asked how long and they said 20 minutes, I asked if they were sure and they said yes, that would be the maximum time and it could even be less, which was fine by me then. 30+ minutes went by and nobody came to tell me anything, I was still waiting so I went over to the desk and ask how long again and they said another 10mins and still nothing so altogether after 40mins+ I decided to just leave because I would have been late to pick up my daughter as I lived far from there, it took me 1hour and 30minutes, paid for parking at my local station. The lady at the desk didn’t really seem to care. That was my first time there and it gave me a bad impression. I did send an email to express my frustration and did get a response to say they can refund me for my parking (that’s why I gave the extra star) if I send proof, I didn’t bother because it’s not about how much I paid it’s just the frustration of how unprofessional it was. I understand that people can be late but the lack of communication, not giving a care about other people’s time is the frustrating part, it wasn’t nice and that’s all I can remember from this business now, first impression counts. Hopefully it’s better now.

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Dear Deborah,
We’re really sorry to hear you didn’t have a good experience with us last year. Your feedback means a lot, and we’d love the chance to make it right. We will review your case in detail and take the necessary steps to improve your experience.

Abigail Manso 1 year ago

Fantastic experience: I had a great first time experience at L&Y Dental for my teeth whitening and composite bonding treatment. The dental clinic is very clean and the staff are very friendly, helpful and professional. I’m very happy with my results and I appreciate the thorough care, time and attention to ensure I was happy with the results. I have recommended and will continue to recommend Yasmin & the team to my friends and family. Thank you again Yasmin & team, looking forward to coming back for my hygiene visits! :)

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Dear Abigail,
Thank you very much for your lovely review!

K TMA 1 year ago

Fantastic experience: I had a wonderful experience with Yasmin and the team. Faultless from start to finish and I'm so pleased with my composite bonding and sculpting. She was great with attention to detail and listened closely to my preferences to ensure I was happy with the result. I was always seen in a timely manner and the admin staff were always helpful with the appointment reminders. Great work would recommend to anyone!

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Dear K,
Thank you very much for your lovely review!

Abdulazeem Abagun 1 year ago

Fantastic experience: Excellent practice with too notch dental services.

David Richardson 1 year ago

Fantastic experience: Always recieve 5 star service from the team when I go there, everyone is really professional , would recommend them for any dental needs!!

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Dear David,
Thank you very much for your lovely review!

Stella L. 1 year ago

Positive experience: The hygienists and dentists themselves are great - professional, friendly and patient. However, the operations and admin are messy. I have so far had 3-4 appointments with them (check-up, follow-up, hygienist etc.), and they'd call me a few days ahead to ask me to reschedule. I understand circumstances change, but this happens to almost every single one of my appointments. I specified a time for a reason and I am hardly late to the appointments. They give me the impression that they don't value their customer's time. I always have to chase to get the invoices sent to me for insurance purposes yet I do remind them after every appointment. This is simply unprofessional and bothersome. UPDATE APR 2024: Vast improvement to the management of bookings, no more rescheduling requests on their side. Happy with the service they provide.

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Dear Stella,
Thank you very much for your feedback and help us improve

Matteo Trombetta 1 year ago

Fantastic experience: I underwent an hygiene treatment with Dr Santamaria and it was excellent. One of the best hygienes I had in years! On a side note, the doctor was really nice and welcoming and made me feel at ease immediately as soon as I came in

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Dear Matteo,
Thank you very much for your lovely review!

Federica Merlino 1 year ago

Fantastic experience: Fantastic service! Dr Pasquale put me at ease, he was genuinely kind and keen to give me the best treatment. I didn't feel rushed at all and he was very knowledgeable and patient in explaining every single step during the procedure. Fully recommend him!!!

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Dear Federica,
Thank you very much for your lovely review!

Davide Della Rupe 1 year ago

Fantastic experience: I had my first dental cleaning in London with them and I’ve found the staff to be really professional and friendly. I’m really happy with the result and the suggestions they provided

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Dear Davide,
Thank you very much for your lovely review!

Oliver Nelson 1 year ago

Fantastic experience: Look no further than L&Y Dental - I chose them for an Invisalign course and enlighten teeth whitening which has provided amazing results! Fantastic customer service from Lakshmi and the attention to detail from Jasmin was amazing, provided an all round exceptional experience!

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Dear Oliver,
Thank you very much for your lovely review!

Fernanda Games Godoi 2 years ago

Fantastic experience: Amazing treatment. Alberto and Yasmin were super professional, and the admin team were very supportive and kind. Would recommend it a 100%.

Amber SG 2 years ago

Fantastic experience: I am so pleased and grateful for Dr Yasmins wonderful work on my smile. L&Y Dental practice are always welcoming, efficient and ever so lovely communicating and organising my appointments. Any query I had was answered without an issue and they explain the aftercare very well . I always felt comfortable and happy arriving and also when I left. Thank you so much.

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Dear Amber,
Thank you very much for your lovely review!

Ridhi Shah 2 years ago

Fantastic experience: Fantastic service provided at L&Y Dental City branch team for my mum's oral procedure led by Dr Pasquale. Dr Pasquale was very patient and explained the procedure as well as the reports and follow up very nicely, also giving an opportunity to ask any questions. He put my mum at ease and she was very pleased. Also thanking Alma, Nick and Kat who were very polite and courteous and offered instant help when required. I highly recommend this dental practice!

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Dear Ridhi,
Thank you very much for your lovely review!

Njenga Njenga 2 years ago

Fantastic experience: Simply amazing expereince! I was so impressed at how competent Dr Yasmin and her nurse Gabi were in helping me with a fractured tooth when I came in and luckily were able to save me from implants which I feared. The treatment on the day was great and they were both so re-assuring on the day to check on me throughout to see if I was in any pain or discomfort. All in all - 5 star service and L&Y now has a patient for life in me and I would recommend to all.

maria antonieta Ottati 2 years ago

Fantastic experience: Very happy with my examination and hygiene appointment

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Thank you for your lovely review!

Renzo Cafagna 2 years ago

Fantastic experience: One of the best private practice in London. I always come here for my doctor appointments also for the dentist. Dr. Guillermo (dentist and ortho) is amazing with such a professional attitude, patience and dedication. Being from Venezuela myself I feel so comfortable whenever I have an appointment. After many years in the UK after living in Canada I wasn’t able to find a good dentist, until I found L&Y (previously StoneHealth Clinic).

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Thank you Renzo for your lovely review!

Alicia Dioceile 2 years ago

Fantastic experience: I had to book and emergency appointment and I got attended on the same day. They were very profesional and caring as I was a it scared. So happy that they will be my dentist for ever!

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Dear Alicia,
Thank you very much for your lovely review!

Ellis Stewart 2 years ago

Fantastic experience: Amazing service and expertise.

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Dear Ellis,
Thank you very much for your lovely review!

Maria Gafforio 2 years ago

Fantastic experience: Great experience - they were quick, kind, and professional. Highly recommend!

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Dear Maria,
Thank you very much for your lovely review!

Roza Modeau 2 years ago

Positive experience: I feel I trust this surgery after having tried a few different ones over the years, both private and nhs. As any dentists, the ones here are a bit different from one another but have always treated me with respect and I have not felt judged about my teeth. The treatments are private and expensive but not as exorbitant as elsewhere and there is no pushiness to sell expensive treatments. The surgery is very well equipped and extremely clean. So far the only surgery I do not feel weird going to! Only negatives are the private prices and the occasional delay in the waiting room. But it’s a rather comfortable one!

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Dear Roza,
Thank you for your review and your feedback.

Krystle Pertsch 2 years ago

Fantastic experience: Excellent service, prices are fair and love the staff, super professional, all knowledgeable and extremely kind.

Maria R 2 years ago

Negative experience: Very disappointed with the service, after being waiting for more than 2 months for an appointment with the orthodontist, she told me she doesn't want to treat me, because it's a difficult case she doesn't want to take, and because of the "inconsistent of my situation", even insisting I am living and settled in London again. After a year approx I decided to start a treatment with them I was very happy with the dedication of Dr. Lola Mendez, I spent more than 300 pounds in X-ray and booking for consultation because the Dr needs time to think about my problem and situation, which I was very grateful for her dedication but my work situation in London changed and I had to leave to Spain, I informed to the clinic (they knew in advance that this situation could happen) and unfortunately I couldn't start the treatment, after a year approx I came back to the clinic and the Dr has denied to take my case or treatment with a very cold attitude, she said I should find a different clinic, without asking me any question about the reason of my consultation or what kind of orthodontic treatment I wanted to have or current situation. Very disappointed with the treat I have received it, I felt rejected, they have denied a proper consultation I was waiting for long, a treatment too and very disappointed with the lack of empathy from the clinic and services.

Lidia Rusu 2 years ago

Fantastic experience: I just had my appointment with dr Guillermo. I truly recommend the clinic and the doctor. He is really gentle, professional and passionate about what he is doing. He explained in details what the x-ray was showing, a good deep cleaning of my teeth and really helpful giving me options and recommendations for my dental care

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Dear Lidia,
Thank you very much for your lovely review!

Connor Humble 2 years ago

Fantastic experience: I am someone who has been petrified of the dentist since a kid and had neglected my teeth for quite some time. Dr Alberto Lopez was reassuring, professional and true gent from the very first appointment all the way through my 4 week treatment plan. The front of house staff were also fantastic with arranging my appointments and always greeted me with a smile. If you want a friendly, professional and reassuring dentist, look no further. Thanks you Dr Alberto and your amazing team. Connor Humble

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Dear Connor,
Thank you very much for your lovely review!

Ksenia 3 years ago

Positive experience: Very nice and professional dentists!

Safiyah 3 years ago

Fantastic experience: I visited the clinic for treatment with hygeinist Geraldine at the start of 2022. my first non NHS experience and she was amazing. She gave me the best clean I had ever had!! I doubt i will ever have such a thorough clean again. She also taught me how to take better care of my teeth longterm. With her advice to this day my oral hygiene has mproved so much. Unfortuantely I no longer live in London but I would definately recommend her to everyone.

Alberto Lopez 3 years ago

Fantastic experience: I came to see the hygienist and they were excellent, it was like last minute and they find me a slot to have an hygiene appointment. The hygienist was super gentle and she let my teeth super clean. The preemies super clean and stuff very friendly. Defenetly i will change my dentist to this lovely practice

Yuye Da Silva 3 years ago

Fantastic experience: Excelente atención, muy profesionales

Jeraldine Ramos 3 years ago

Fantastic experience: Profesionales responsables y muy buena atención

Nessa Ch 3 years ago

Fantastic experience: After visiting NHS dentist and dealing with a toothache for quite a while. Went to this clinic was absolutely the best solution for me. Great space, professional, honest and friendly staff. Highly recommended! :)

Gigi Ssss 3 years ago

Fantastic experience: Dr Antonio has been my dentist for 5 years and whenever I’m there I feel like I’m with family so thank you to Doña luz and Dr Antonio for looking after me:)

Julián Pérez Sanz 3 years ago

Fantastic experience: Amazing and Professional Staff. Great location.

Lolita Adame 3 years ago

Fantastic experience: This clinic deserves more than 5 stars!!! i went for the first time last week to get my teeth cleaned and i had an amazing experience! the team is multi cult, so friendly, polite and fun! Geraldine and Gabriela have been taking such a good care of me and my teeth,.which look fab again! I'm sooooo thankful for that! girls, you will see me definetely back in few months and i couldn't recommend you enough!!! mucho obrigada xxx

Ole Henn 3 years ago

Negative experience: Terrible experience. Came in early in the day to get tested for covid (for travel purposes) and inquired up front whether the results could come in same day. We were told you only did PCR testing even though the online ads and descriptions said you did antigen testing. That was weird but we were assured we’d get them in 4 hours and guess what happened? 11 hours later, no results!! Flights are early in the morning so opportunities to get tested at the airport in time are next to none. That creates several thousand pound damages for re-booked flights because of explicit incompetence of your staff. Disgrace. How can you flat out lie to people, in their face? Terrible customer service. Why does your staff ask your customers to spell out the email and then literally require them to write it down for you as well? Why is storing personal information (which I’m sure is against GDPR) a thing in your clinic when you can’t do the basic thing of sending the results back? You had literally one job, because you ask your customers to self test too, and for 95£ that’s borderline theft. You’re not even doing the testing and again, the one thing you had to do (provide results in a timely manner), your clinic failed at. [EDIT to your reply] If it's so rare -- you should be able to figure out who I am. And you've already ignored my emails so I don't expect anything other than excuses that you've already provided.

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Good afternoon Mr Henn,
Thank you for taking the time to leave a review. It is very unfortunate that this has been your experience, it is incredibly rare for us to have any issues with delayed results, though there is understandably always a chance. In 2 years of doing this we have only ever had a handful of issues. We regret the inconvenience and frustration this has caused. We have tried to cross-check your name with patients that have attended for the above service but cannot find evidence of your attendance. If you could email us at [email protected] with information regarding your visit we would be grateful.

As for the antigen test, we apologise for the misunderstanding, this service is no longer provided at our clinic. The advert you saw may be old, we will go through our active promotions and fix this.

Thank you again for bringing this to our attention and we will be attentive to your email.

PUSS 3 years ago

Fantastic experience: Such a fantastic clinic they have so many different options when it comes to treatments and the dentist are super amazing and caring. Highly recommend

J GO 3 years ago

Fantastic experience: Walk-in, same day PCR test done. Had to be done within 24 hours of departure. I was anxious that I would not receive results in time. You do hear horror stories. But I was assured that I would have the result by midnight & sure enough they came through at about 9pm. Nice people, good process, would use again.

Silvia Martinez Villegas 3 years ago

Fantastic experience: Amazing experience and professional team who provide an excellent service. I had a aesthetic medical treatment a few days ago and the results are amazing. Dr. Gregorio advised me and informed me in detail about all the options for my treatment. I cannot thank enough for the time, cares, assistance and total understanding provided by Dr Gregorio and the rest of the team. I will definitely recommend Stonehealth Clinic to my friends and colleagues. Top quality Highly recommended Lovely staff No waiting time Affordable price

Shakir Uddin 3 years ago

Fantastic experience: I stumbled across this place by accident and really glad I did. I wasn't someone that took care of my teeth very well. Went into this very pesemistacally thinking how much can a full clean on the teeth do. Was really wrong about that, I've ended up spending more time on my health and invested in kits to take care of myself which mentally is a massive boost. Ended up buying water flossers and electric brushes, sometimes you need a little nudge to set you on the right course. I love the fact that everything is very disciplined regarding time management for both my visits. Very nice and clean place to be. The staff are very nice, straight forward, know their stuff and extremely professional. The staff throughout any sessions make sure you are comfortable throughout. Since the sessions my teeth and gums feel so much better. I would highly recommend this place, the pricing plans are all explained on the site, you will be expected to make a small deposit, you have a grace period of 48 hours before the session if you wish to change appointments so I would suggest respecting this professional courtesy provided if you have any change of plans.

Jacob Lawrence 3 years ago

Fantastic experience: Came in for my first ever Dental Hygiest appointment, having put it off for years due to a dislike of dental procedures. The entire team at Stonehealth were amazing and reassuring; and my teeth have never looked so clean! I'll be back at this clinic whenever I need treatment!

Maria Fernanda 4 years ago

Fantastic experience: Although I am terrified of the dentist, this is the very first time I actually enjoy attending the dentist's surgery. Everyone is lovely, they are speedy while still patient, they are active listeners and empathetic, and talk to me in my first language (Spanish).

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Maria Fernanda, thank you very much!

Loredana Bilancione 4 years ago

Fantastic experience: Great team (dentists, assistants and reception) which has been consistently helpful and very professional. The quality of services is flawless. Highly recommended.

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Thank you so much!

Beatriz García Bazán 4 years ago

Fantastic experience: First time coming here. Brilliant service, specially with children! My daughter was so scared in the beginning, but dentist was super caring and made her feel very comfortable. Will definitely take this place, as my health dental place.

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Thank you very much!!

Clé Lia 4 years ago

Fantastic experience: A warm welcome and a professional dentist who gives excellent advices. On time, efficient, fast and affordable price. I recommend 100%.

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Thank you very much!

César Pastor Gamarra 4 years ago

Fantastic experience: Totalmente contento y satisfecho por el servicio recibido. Todo el personal de la clínica es muy profesional y de manera especial el agradecimiento al Dr. López y su equipo, me solucionarion un problema dental, rápido y de manera excelente.

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Muchísimas gracias César!

Tommy Greatrex 4 years ago

Fantastic experience: Service with a smile. Would highly recommend :)

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Thank you Tommy!

nance turner 4 years ago

Fantastic experience: Can't recommend this place enough. I'm such an anxious person, especially with dentists, and I can't tell you how brilliant, calm and totally understanding my dentist is, really listened to me, took her time, and made me feel like someone actually cared enough to make me feel relaxed. Lovely place, lovely staff, I've had both dentistry and cleaning done here. Won't go anywhere else now.

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Thank you very much!!

Philip Li 4 years ago

Fantastic experience: Great receptionists who are very understanding, also great dentists and hygienists whom make you feel very much at ease with and dental work or procedures that may be required... 10 out of 10 I would recommend...

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Thank you very much!

Nick Carter 4 years ago

Negative experience: Terrible clinic. Booked online. No mention of requiring a deposit. Received a call from the receptionist saying a they would like 50% payment upfront. I told the receptionist i was not able to do it at that time. Heard nothing more about this. Received an email asking me to complete reams of paperwork which i duly did. Turned up at the appointment having travelled some distance to be there to be informed they had cancelled my booking. Waste of time and effort. Avoid.

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Dear Mr Carter,
Please note that we called you to explain that the booking system does not allow us to keep appointments in place without a deposit.
Your appointment was booked for today, Monday 6th September, and we contacted you on Friday 3rd September, explaining the process over the phone, and sent an email straight after our conversation with the bank details as you requested. The deposit was £30 pounds and we clarified that this amount will be deducted from the balance after the consultation.
We followed up with two calls on Saturday 4th September, as we received no updates from your side, and following this the system cancelled the appointment. We left a voice message regarding the issue.
We respect both our patients and professionals times, and these rules apply to all patients.

It's AndyG 4 years ago

Negative experience: Bad customer services, and they never refund me for my cancellation which I gave with notice. So if you wanna lose money this is the place to go. However, the doctor were nice, just the finance team are thieves and not serious when it comes to refunding money.

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Dear Andrés Mullo, we are very sorry to read this review, however in both the reminder emails and text messages it states that the cancellation notice is 48 hs.

We gave you the option to cancel all your outstanding appointments and get a refund on 10th May, when you requested it, and although we cancelled the appointment on 21st May, you came to one on 14th May.

Please note that we respect both our professionals and patients time, and provide all this information upfront.

If you then decide to cancel the appointment one day before, that is your choice.

Thank you for the feedback and we will keep it in our records for the future.

R Hayes-Davies 4 years ago

Fantastic experience: The dentist who did my first hygienist appointment in several years was incredibly kind and supportive. He also did a very thorough cleaning job on my teeth and they look and feel great! I will gladly go back to him again. The place is very nice and extremely clean and the staff friendly and helpful.

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Thank you very much!

bibiana Galeano 4 years ago

Fantastic experience: Two years ago we started our journey with Stonehealth dental clinic. This was a great experience. The service and staff are fantastic, always checking how the treatment is going, giving the best advice and options according with our needs. Thanks to Antonio, Alberto, Guille, Claudia, Luz and the rest of the team for helping us having the best smile .

Ksenija Omelcenko 4 years ago

Fantastic experience: Thank you for perfectly healthy and straight teeth!

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Thank you very much!

Simon Goff 4 years ago

Fantastic experience: Excellent Dentist. I'm a very nervous patient and over 4 or 5 visits I am now super relaxed which I never thought was possible. Great service and comms too. Highly recommend.

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Dear Simon, thank you very much!

BeijucomBeijinho 4 years ago

Fantastic experience: Very pleased with Stonehealth clinic team. Highly recommended.

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Thank you very much!

Yannis Papadopoulos 4 years ago

Fantastic experience: Very pleased with the service! :) 1) Easy booking. Even found an appointment for next day 2) Guillermo (the Hygienist) is amazing. He examined me and explained all the options in detail. The results are great. I have much healthier and brighter smile now. 3) Guillermo spent 15min explaining and training on how to use different brushes. 4) Central location, easy access, cleaned clinic and no waiting time, we started exactly on time I'm very happy with the service I received and I'm happy to recommend Stonehealth Clinic

L&Y Dental City (Stonehealth Clinic)
L&Y Dental City (Stonehealth Clinic)

Thank you very much!!!

H L 4 years ago

Fantastic experience: I visited this practice for a covid PCR test after finding them on the government website as an official test provider. My experience at the practice was probably the best it could’ve been. The test was done carefully and gently, the nurse was extremely nice and talked me through each step, the results arrived the next morning. Just extremely professional, fair price and fast. Would recommend this place for PCR tests to anyone!

michael lopez 5 years ago

Fantastic experience: I first discovered Stonehealth Clinic last year. I went to get a PCR test for a work trip and I was so impressed with the staff and how gentle they were when it came to doing the test. Since then I have had a bit of dental work done, the latest of which is a whitening, and I am loving the results!

Denize Romanatto 5 years ago

Fantastic experience: Excellent service, very polite people, they are very attentive and do an impeccable job.

Andy Young 5 years ago

Fantastic experience: Very friendly and helpful.

A L 6 years ago

Fantastic experience: Went to the clinic for an emergency dentistry. Really good service and very reasonable prices. Will be back again

Victoire de Trogoff 6 years ago

Negative experience: Worst dentist experience ever with Javier Perez. Specialized in implants (in order to maximize his earnings), he is not nice at all and takes the patient for stupid, overuses anaesthetics to cover his rude manners, and has zero psychology. Worst he does not accept his mistakes and shows bad willing. Never see him again.

antonio acosta 6 years ago

Fantastic experience: My experience at this clinic was the best. Friendly staff and very professional dentist.

Steven Alzate 6 years ago

Fantastic experience: Very good service, nice friendly people and speak many languages which makes it easier for a lot of people. Definetely recommend this clinic.

Marcia Richards 6 years ago

Fantastic experience: Giovanny a fantastic dentist who took care of every problem. His manner and skill is second to none!! All the staff are very friendly and helpful in fact go out of their way. One happy customer.

Amparo Reina 6 years ago

Fantastic experience: I went STONEHEALTH the clinic I'm looking for long time: 1 good location near to my job 2 EXCELLENT attention staff very friendly 3 GOOD price available to my pocket 4 I payed by my assurance fantastic I recommended hundred per cent

Gio 6 years ago

Fantastic experience: I went to StoneHelath Clinic for a hygiene, the customer service was astonishing, the environment of the clinic is delightful and very clean and staff were amazingly friendly. The appointment was on time and the service received during the treatment was professional and suitable time. Highly recommend as a reliable practice, excellent customer service and extraordinary professional staff.

Sara Beavis 6 years ago

Fantastic experience: At the Stonehealth Clinic I found that dentists and aesthetic doctors are very professional. All the work is done with great professionalism. Every dentist and doctor take their time to give the best advice on the best treatment to follow. I am very happy with the service!

Jose Luis Candela 6 years ago

Fantastic experience: Excelente servicio, ha sido un trato de primera, volveré a continuar con mi tratamiento. Gracias

David Franco 6 years ago

Fantastic experience: Excellent everything! The location, facilities, cost benefit and the best is Dr. Yoselin Gracia and her assistant, both professionals from UCV, my country Venezuela, happy for the work done on my oral problem and I recommend 100%, you can find the doctor on instagram and speak with her personally and ask any questions @ygraciadentist or call the clinic directly and ask for her, we will see each other soon.

Christopher Taylor 6 years ago

Fantastic experience: I have been going to Stone Health now for 3 years and I would never change from here now. So much so that I’m based in Manchester but I happily travel to London just for these guys. Since being a kid I have always feared the dentist (as most do) but the guys at Stone Health have seriously changed that fear of my visits to the dentist. At Stone Health you are greeted with a warm welcome and nothing is too much trouble. They have all the time in the world for you and the service is caring, genuine and honest. I would highly recommend and thank you to Alberto and Jenny for my amazing smile, it’s made me a happier person. Thank you.

Marisol Pelaez 6 years ago

Fantastic experience: Super buena atencion, tratan a los pacientes con mucha calidez y ademas con atencion en español. Excelente!

Sara Correa 6 years ago

Fantastic experience: Excelente servicio y muy profesionales la recomiendo

Carol Diaz 6 years ago

Fantastic experience: Good service and excellent facilities ... and the best doctors.

Dorita My Love 6 years ago

Fantastic experience: Genial ya que mi inglés no es tan fluido y me atendieron en mi idioma españo, eso ya hizo la diferencia. Atención y profecionales Excelentes. Lo recomiendo

Lina María (Casiopea) 6 years ago

Fantastic experience: A few days ago I went because I wanted to treat a scar, and it was wonderful, I was treated with dermapen and the scar disappeared almost completely. Excellent clinic and professionals.

Vane Mafla 6 years ago

Fantastic experience: Hace unos días viaje de vacaciones con mi esposo por un evento familiar, me habían recomendado la clínica y quede encantada con vuestro servicio, tuve un tratamiento estético que se ajustaba a la medida de mi tiempo y lo mejor de todo es que la atención para mi se volvió unica, pues hablaban y entendía perfectamente mi idioma. Gracias por vuestro profesionalismo y vuestra recepcion, quede muy contenta.

Paula Arboleda 6 years ago

Fantastic experience: Je recommande Stonehealth clinic et remercie le Dr. pour son travail. Je suis très satisfait du résultat.

jonathan mendoza 6 years ago

Fantastic experience: The attention is excellent, they are really professional and I m happy with the results, thank you.

juan carlos amat pomader 6 years ago

Fantastic experience: Good dentists, receptionists very friendly and it’s so easy to get to the clinic, I recommend it.

isabel polanco 6 years ago

Fantastic experience: Highly recommended!! Excellent customer service, the staff is very friendly, polite and professional. I had a facial treatment and the Dermatologist was amazing!! Definitely will be returning. Isabel

Adriton Tonton 6 years ago

Fantastic experience: Excelente servicio al cliente las personas de la recepción son muy amables y diligentes y los médicos y odontologos muy profesionales hasta el momento son los dos tipos de servicio que he utilizado incluyendo laboratorio de hematologia y radiología. Pero ellos cuentan también con profesionales en belleza.

Tori Pisli 6 years ago

Fantastic experience: I'm really happy with Dr. Alberto he does a great job. I recomend the clinic for everyone

ccc lll 6 years ago

Fantastic experience: I am very happy with the esthetic treament I received specially I wish to thank a lot Mr Alberto López who always find a solution of all my problems and he is very profesional. Thank you Alberto now I can have a big smile. I will repeat so wait for me for the next time. Regards

Aida Hernandez Pulido 6 years ago

Fantastic experience: The place to go for aesthetic dental treatments. It took me years to find the place where to find the best service. They have such a friendly team, which was very helpful as I was quite afraid of dentists. Dr. Lopez is a wonderful doctor!

Sara Pictures 6 years ago

Fantastic experience: I came to this place by word of mouth, I haven’t had any special treatment done yet but the hygienist was great and dentist too. They are always more than happy to accommodate to your availability either late afternoons or weekends. The receptionists are always soo friendly!!!

Arianna Moreno 6 years ago

Fantastic experience: I highly recommend this clinic. I have been going there since they opened over three years ago, started going for my braces with Dr Dapuzzo , very professional service. I also tried some aesthetic treatments, amazing results. I currently commute from Surrey to go there when needed. Thank you Stonehealth team!

Affi khanbhai 7 years ago

Fantastic experience: Excellent service and a very high professional care and quality.

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