Camberley Dental Clinic

Camberley Dental Clinic
31 The Avenue
GU15 3LN, Camberley
+44127663854

Opening hours

  • sunday: (closed)
  • monday: 9h-17h
  • tuesday: 9h-17h
  • wednesday: 9h-17h
  • thursday: 9h-17h
  • friday: 9h-17h
  • saturday: (closed)

Camberley Dental Clinic: Reviews

4.6/5 (132 Reviews)
anna mcmenamin 3 weeks ago

Fantastic experience: The way you are treated here is excellent, both in-terms if dental treatment and as a customer. The staff are fantastic - they go out of their way to make you feel valued. The practice sends you appointment reminders with can be automatically added to your diary. The dentist is wonderful, she explains the situation, recommended treatments and options very clearly, and so obviously has her patients well being at heart. I feel that we ‘lucked out’ finding this dental practice,

Andrew Wycherley 1 month ago

Fantastic experience: Great treatment by great people.

Camberley Dental Clinic

Thank you, Andrew, for your kind words!
We're happy to hear you had a great experience with our team. Looking forward to seeing you again soon.

Craig West 1 month ago

Fantastic experience: I've been a patient at this clinic since I was a child and it's been brilliant for me. Even when I've needed urgent treatment they've been able to see me quickly and help resolve the problem. The staff here are all brilliant. Polite, professional and friendly.

Camberley Dental Clinic

Hi Craig,

Thank you so much for your wonderful review and for being a loyal patient with us since childhood. We're truly delighted to hear you've always felt well cared for, especially during those urgent moments. Our team takes great pride in providing polite, professional, and friendly service to every patient.

It means the world to us. Thank you for your continued trust in Camberley Dental Clinic!

Andrew Riddlestone 2 months ago

Fantastic experience: Been with this dentist for years, and they continue to be excellent.

Camberley Dental Clinic

Thank you so much Andrew for your kind words and for being a loyal patient over the years! We're thrilled to hear that we've consistently provided excellent care at Camberley Dental Clinic that keeps you coming back.

Abouna Mark Nassief 3 months ago

Fantastic experience: Really, this clinic is very helpful, and they are doing their job in a professional way.

Camberley Dental Clinic

Thank you for taking the time to leave such a lovely review! We’re thrilled that you felt well taken care of and that our professionalism stood out. Your smile and trust mean everything to us. See you at your next visit!

Richie Mantle 3 months ago

Fantastic experience: Excellent dental clinic very friendly and great services. Can highly recommend

Camberley Dental Clinic

Hi Richie - Thank you for your wonderful 5-star review! We truly appreciate you taking the time to share your experience and for the kind recommendation. We look forward to welcoming you back at Camberley Dental Clinic!

Uta Adewusi 3 months ago

Fantastic experience: Very organized. No big waiting times. Always friendly staff and great service

Camberley Dental Clinic

Hi Uta!
Thank you for this wonderful review! We’re so happy that you felt the warmth of our team and enjoyed the efficient service. We can’t wait to welcome you back at Camberley Dental Clinic! :-)

Carina Howard 3 months ago

Fantastic experience: My dentist is amazing! Very knowledgeable and easy to understand no technical jargon! I know I’m in good hands! The reception staff are also very warm and friendly when you arrive I would recommend.

Camberley Dental Clinic

Dear Carina,
Wow, thank you for such a lovely review. We’re delighted you found everything easy to understand and felt genuinely cared for by both the clinical and reception teams. Your kind words mean the world to us. See you soon at Camberley Dental Clinic!

Natalie Saunders 4 months ago

Fantastic experience: I can't thank Sofia and Lena enough for their incredible care. As someone who’s always been a very nervous patient, I usually dread dental visits—but from the moment I walked in, they made me feel completely at ease. Both were so friendly, welcoming, and genuinely kind. Their calm and reassuring approach helped melt away some of my anxiety. Highly recommend them to anyone, especially if you’re a bit nervous like me!

Camberley Dental Clinic

Dear Natalie,

Thank you so much for your heartfelt review! We’re truly touched to hear about your positive experience with Sofia and Lena. It means the world to us that they could help ease your nerves and make your visit comfortable. Our team is dedicated to creating a welcoming environment for all our patients, especially those who feel anxious about dental visits. We’re so grateful for your kind words and your recommendation! We look forward to seeing you again and continuing to provide the care you deserve.

Warm regards,
Camberley Dental Clinic

Svetlana Hickes 4 months ago

Negative experience: It is worth to mention that Sofia Islam, with over 30 years experience, as she claims, didn't recognise root canal issue to gum infection, which demands totally defferent treatment. I can't found my original review, posted here spring 2025. Would like to add that customer service and dealing with complaints by Iris definitely desired to be improved. However it is difficult to make a complaint as S.Islam is a manager of this practice. Perhaps this practice should be looked at by BBC watchdog or other professional bodies. Kind regards

Camberley Dental Clinic

Hi Svetlana, thank you for sharing your feedback. We’re sorry to hear about your concerns and discomfort. Due to confidentiality, we’re unable to discuss your case in detail here. Please give us a call so we can look into your experience further, address any issues, and ensure we provide the best care moving forward. Kind regards!

Ashfaq Ahmed 6 months ago

Positive experience: Not too impressed with this clinic tbh Had a filling I did not need fall out twice. Then told 2 of my fillings need be redone (which have been fine for years) and that one of them could still need a tooth extraction as its in a tricky area. Lol no thanks what is the point when its not causing me any issues??? Expensive, poor customer service and hard to make an appointment here they dont even bother to contact patients to make a routine appointmenti (was told the onus is on the patient) Nothing like my previous practice who would always send texts as reminders.

Camberley Dental Clinic

Hi Ashfaq, thank you for sharing your feedback. We truly value hearing your perspective on your experience. We'd welcome the chance to discuss your thoughts and explore options that suit you best. Please feel free to reach out anytime!

Sílvia Sousa 8 months ago

Fantastic experience: The team is very friendly. Nadia is very kind and explains everything that is needed and why and then walks me through the treatment so i always know what to expect.

Camberley Dental Clinic

Hi Silvia, thank you so much for the kind words! We're delighted our team's friendly approach and clear explanations make your visits feel reassuring. We're here to keep it that way. Looking forward to seeing you again soon!

Robert Taylor 8 months ago

Fantastic experience: A great team with amazing customer service. Sophia is an expert in her trade, extremely knowledgeable and her skills are unmatched. Highly recomend

Camberley Dental Clinic

Hi Robert, thank you so much for the wonderful review! We're thrilled to hear our team's expertise made your visit exceptional.

Sarah Fletcher 10 months ago

Fantastic experience: I had an emergency dental appointment today and I am so grateful to all your team for being so lovely and I now have antibiotics and a plan in place if we need to do anything further with my tooth. Thanks so much.

Camberley Dental Clinic

Thank you for your kind words Sarah! We're so glad our team could help during your appointment and provide you with the care and plan you needed. We’re here for you if you need any further support.

Claire S 10 months ago

Fantastic experience: I had my hygienist appointment today and as always had a friendly and great service. I tried the new Airflow treatment today and was very happy with the results. I will be having it again at my next appointment.

Camberley Dental Clinic

Hi Claire, thank you for your lovely review! We're thrilled to hear you had another great experience with the Hygienist and that you were happy with the Airflow treatment. We look forward to welcoming you back for your next appointment!

spencer sewell 1 year ago

Fantastic experience: As an anxious patient, I was initially apprehensive, but the dentist and nurses made me feel completely at ease. After two years of visits, the experience is no longer something I fear, and the team is always friendly and welcoming.

Camberley Dental Clinic

Dear Spencer, thank you so much for your kind words and glad to hear about your positive experience here at Camberley Dental Clinic. We are glad that you felt at ease in the care of our nurses and dentist and we look forward to welcoming you again soon!

Alex Gorodetsky 1 year ago

Fantastic experience: Many many thanks to all the staff and of course Dr James Lau. An incredibly responsive and pleasant person and at the same time an attentive, highly qualified specialist. Our entire family (2 adults and 2 children) express our sincere gratitude to him and wish that the world would treat him with the same kindness and responsiveness as he treats people. Thanks again to everyone who’s involved in the existence of this clinic. Possibly the best clinic ever)))

Camberley Dental Clinic

Dear Alexey, thank you so much for leaving us a 5 star review and your heartfelt praise! We truly appreciate your kind words about our team at Camberley Dental Clinic and Dr James Lau. Ensuring your comfort and providing compassionate care is our utmost priority. We hope to see you soon!

Sarah M 1 year ago

Fantastic experience: Very kind and welcoming reception staff and really kind and gentle dentist. Thanks always for the warm welcome and service.

Camberley Dental Clinic

Hi Sarah, thank you so much for the 5-star review. Everyone here at Camberley Dental Clinic really appreciates your kind words. We hope to see you again soon.

Christopher Turnbull 1 year ago

Fantastic experience: This was my first visit to this Practice and I have to say a very welcoming and professional experience The actual dental procedure baffled me in so far as it was painless and quick I couldn’t believe how such a great result was achieved in such little time. I cannot endorse this Practice highly enough

Camberley Dental Clinic

Dear Christopher,
Thank you so much for leaving us positive review and your heartfelt praise! We truly appreciate your kind words about our team at Camberley Dental Clinic.

Michael Pang 1 year ago

Negative experience: - Around 1500 hrs 6.1.2025 Very bad experience. I have an appointment on 6.1.2025 1230 hrs. I made a few calls on 3.1.2025 on Friday afternoon to cancel it or rearrange it. But no one picked up my call and I left a voicemail. I noticed that they called my wife’s number afterward but she was working so were unable to call back during weekend. I made a call again on 6.1.2025 in the morning within the working hours. Of course no one picked up my call and I left a voicemail again for rearrangement. Then my wife got their sms and said I failed to attend. So I called since 1430 hrs at the same day, for more than at least 10 times, eventually one of the picked up my called. I thought I made it clear I have had tried to make an arrangement 48 hours before my appointment. And I thought I only had to rearrange the other date for my appointment. But she asked me to deposit £35 again!!! She mentioned I haven’t said ‘Cancelled’ in my voicemail. At that moment I immediately pissed off!!! I wanna rearrange it because I couldn’t attend it!! Their dentists service is good, but the reception always has a problem. Please train your staff to pick up any call quicker or train them to listen the voicemail precisely! I just pissed off and hang up, because they not only not refund it to me but also try charge me more! Lower than 1 star!!!! - Around 2000 hrs, 6.1.2025, I replied their email Dear Dr. Islam, Thank you for your email, which you managed to send to my son’s email address instead of mine—a mistake that seems to reflect the consistent lack of attention to detail I’ve experienced at your clinic. It is deeply concerning that, instead of addressing the shortcomings of your staff and their handling of my case, you’ve chosen to remove my entire family from your NHS list. Congratulations on offering other patients the same chance to experience the frustrations I’ve endured. Let me remind you once again: I left a polite voicemail on 3.1.2025, 48 hours before my original appointment, requesting a rearrangement. I followed up with another voicemail during your opening hours on 6.1.2025. Despite this, no one responded appropriately, and I was left calling your clinic more than ten times that afternoon before finally speaking to a receptionist who demanded an additional £35 deposit, citing that I hadn’t explicitly used the word “cancel.” Frankly, it is absurd that my clear request for a rearrangement was twisted into an excuse for additional charges. Yes, I expressed frustration during our final conversation and used a regrettable word (Fuxk it) before ending the call. However, after countless attempts to contact your clinic and being met with ineptitude and unwarranted charges, I believe my reaction was justified. If protecting your staff means ignoring their errors and blaming patients instead, it’s no surprise that I, and perhaps others, would reach a breaking point. I challenge you to listen to my voicemail from 3.1.2025. If my polite request for rearrangement is as clear as I remember, I expect an immediate refund of the £35 and an acknowledgment of your staff’s failure to handle this matter competently. If you believe your policy justifies this decision, then I suggest using the £35 to fund staff training or mental health resources for anyone else unfortunate enough to navigate your clinic’s chaotic communication practices. I trust this will be my last interaction with your clinic. Good luck retaining patients with this level of service.

Camberley Dental Clinic

Thank you for sharing your feedback. We take all customer concerns seriously and strive to provide a positive experience for everyone. However, we maintain a zero-tolerance policy for any unacceptable behavior or offensive language. We believe in fostering respectful interactions, and we ask that all communication remains courteous and constructive.

Katie Byrne 1 year ago

Fantastic experience: I have unfortunately had a few teeth out in the past. I have never been able to go to a dentist and have an extraction, always had to be referred to the hospital to be put to sleep. But today for the first time I had it done inside the dentist and wow Sofia was incredible. She made me feel so relaxed and at ease, took time with me because I was panicking so much to start with. Sofia and her assistant were 10/10 and I would recommend anyone to this dentist. Thank you for being so lovely and kind, quick and efficient. Xx

Camberley Dental Clinic

Thank you so much for your review. It makes us very happy to know that we are providing you with a stress free and comfortable experience and we look forward to seeing you back at Camberely Dental Clinic soon.

Sophie Corkery 1 year ago

Fantastic experience: I haven’t been to the Dentist for years due to the fact that I have a terrible phobia well if I’m honest I’m absolutely petrified! When I got there Lena the receptionist could see how nervous and anxious I was but she managed to keep me calm. I saw the dentist Sophia who was amazing, she was so kind and caring and really understood how I felt and put me at ease. I was so impressed at how friendly and kind they all were there at Camberley Dental Clinic.

Camberley Dental Clinic

Thank you so much Sophie for taking the time for such a lovely review. Everyone at Camberley Dental Clinic appreciates your kind words. We hope to see you again soon!

Victor Mountstephens 1 year ago

Fantastic experience: Very friendly and helpful staff. Quick check up and readonably price quoted for treatment so made follow up appointment for cartying out work. Vety happy. Vic

Camberley Dental Clinic

Hi Vic, We appeciate your kind words and we are glad that you had a good experience at Camberley Dental Clinic.

ellie paola 1 year ago

Fantastic experience: I have an irrational fear of the dentist, my dentist Sofia , is just so good with me, her sense of humour and directness puts me at ease immediately. Non judgemental, gentle and professionalism got the job done without to much distress from me. I would highly recommend this dentist.

Camberley Dental Clinic

Hi Ellie, thank you for taking the time to leave a 5-star review for us at Camberley Dental Clinic. We are happy that we could meet your expectations and we hope to see you again soon!

Joana SRC 1 year ago

Negative experience: I have been trying to get an appointment for more than a month now. Initially I registered as NHS patient due to maternity after that had a private appointment and now back to NHS patient. Called to ask if they were taking NHS patients to register my daughter as well, lady at reception said yes, asked to book an apt for myself also as NHS she said she was going to book apt anyway but needed to clarify with dentist and she would call back. Appointment was on 12th September, she has not called. I called the surgery, emailed and got a reply saying same thing she was going to speak with dentist and get back to me. Never did!! I missed the appointment as she hasn't said anything, emailed again no answer. Called again, no answer left voice message because it is just really not good practice to ignore your patients still no answer. Terrible terrible customer service. Nothing against the actual dentists they were actually good, the receptionist is the worst she just really does not care about the customers Not only I am registered as I have the emails that prove what I am saying. Happy to publish these.

Camberley Dental Clinic

Thank you for taking the time to share your thoughts with us. We genuinely value all feedback as it helps us improve our services.

While we are sorry to hear your experience didn’t meet your expectations, we strive to maintain high standards and appreciate your perspective. However, it appears you are not currently registered as an active patient with us.

Debbie Lewis 1 year ago

Fantastic experience: I recommend Camberley Dental Clinic, Dentist Nadia and Dental assistant Segun, a fabulous job well done, very professional and lovely reception staff, thank you .

Camberley Dental Clinic

Hi Debbie, Thank you so much for leaving us a 5-star review. Everyone at the Camberley Dental Clinic was pleased to hear that you had a good experience and we all look forward to welcoming you again!

Ian Bennett 1 year ago

Negative experience: Sofia Islam has been my dentist for a couple of years and she has treated me professionally and considerately. She is also very friendly which helps to put me at ease. So when she asked me to see the hygienist I had no qualms. However, I could not have been more disappointed. From the very start of her treatment I was frequently experiencing pain because of her rough treatment. Sharp instruments were pressed into my gums, and they were also rubbed across my gums as though she wanted to deliberately give me severe discomfort. I should have asked her to stop, but I kept thinking the treatment would come to an end soon, but she seemed determined to use up all the allotted time. I’ve had fillings that have caused less pain! So there is no confusion her name is Rabia Burke.

Camberley Dental Clinic

Hi Ian, thank you for taking the time to share your feedback with us. It is always our goal to provide the highest quality of care to our patients, and we are sorry that you felt this was not the case for you. We take your concerns seriously and all of the matters you have raised will be discussed with the team to ensure this does not happen again.

John Badawi 1 year ago

Fantastic experience: Good care and attention. Very clear about treatment options available.

Camberley Dental Clinic

Thank you John for your kind words. We are pleased to hear that you had a good experience with us at Camberley Dental Clinic!

Mufc20 1 year ago

Fantastic experience: Excellent service, Highly recommend

Camberley Dental Clinic

Thank you for leaving us a positive review. We appreciate it. Hope to see you soon at Camberley Dental Clinic.

Emma Mills 1 year ago

Fantastic experience: I had my second appointment today and I can honestly say it's so refreshing and comforting to go somewhere for treatment where the staff really care about you as a person not just a patient. I am a very nervous patient who needs a lot of help with their dental issues but finds it really challenging. But from the moment I step into Camberley Dental, the friendly faces and helpful receptionists make you feel so looked after and the dentist and the nurse assisting were just as kind, clear and professional and couldn't do more to help me work out the best way forward and help support me whole the necessary work is done. This business really care and I just wish I found them sooner. Thank you. Emma M

Camberley Dental Clinic

Thank you so much Emma for taking the time to leave us such a lovely review. Everyone at Camberley Dental Clinic appreciates your kind words!

We hope to see you again soon!

Mandy Farrance 1 year ago

Fantastic experience: I'm terrified of dentists but this place from the lovely ladies on reception to the amazing dentist have given me my smile back and I am eternally grateful. Can't recommend highly enough. Thank you all

Camberley Dental Clinic

Hi Mandy, thank you for taking the time to leave a review for us at Camberley Dental Clinic. We're happy that we could meet your expectations and we hope to see you soon!

Louis Howkins 1 year ago

Fantastic experience: I have a good proportion of my confidence back! Lena the receptionist is lovely, helpful and most importantly has a calm presence. Sofia is such a lovely dentist and again, brings a real sense of calmness to the situation. A brilliant dentist!

Camberley Dental Clinic

Thank you Louis. It makes us very happy to know that we are providing you with a stress free and comfortable experience.

Skonzie 89 2 years ago

Negative experience: Bad dentist. Do not even think about going here unless you like to be left in pain! I had Sofia Islam and she was super nice on my first visit, but not for long. She had promised she could help me with my teeth which aren’t great and I had my trust into her. On my first appointment to start my treatment she had given me a filling, this lasted a week..next appointment had a few more and they looked really bad and not done correctly. I was also given a root canal which took the best part of 10 minutes? Previous ones have taken around 45 mins and the procedure was not something I’ve seen before, just a long sharp needle being thrusted down my tooth, no cleaning/removal of the root?? During this I was in excruciating pain and having asked to stopped she carried on, left me on the chair in tears and I’m a full grown man! I may also add that after the tooth where she’d done the supposed root canal and filled it, the whole tooth snapped clean of in 2 days and left me with a nice stump! Calling back up to express my anger and to get an apology, I was told she’s off now due to a bereavement in the family (not the first time I’d been told this). They said they will rebook me with a locum dentist, then 10 mins later tell me they’ve cancelled my appointment. Keep cancelling appointments all the time. I would not go here unless you want to be in pain, all the filling performed by Sofia are exposed and I’ve had 3 infections in 2 months due to the poor work! Avoid.

Camberley Dental Clinic

Hi and thank you for taking the time to leave this feedback. Due to confidentiality we are unable to discuss this on a public forum. We will investigate this matter and would appreciate if you could kindly email our reception team. Best wishes, Camberley Dental Clinic.

Ian Stark 2 years ago

Fantastic experience: As a result of the pandemic, my business really struggled and I was unable to pay the going rates for all my dental treatment. My dentist had removed me from their NHS patient list because I had not kept up a regular schedule of visits, so I set about looking for a new dentist who was willing to take on NHS patients. It took a while! So much so that I allowed myself to remain in rather a lot of pain for way too long! I was delighted, then, when Camberley Dental Clinic responded to my request to join them as a NHS patient. My first visit confirmed I needed root canal surgery, and while this was not covered by the NHS, the price was approximately half what I had been quoted by my previous dentist. It's still out of my budget at this time, but the dentist (who was lovely) did say that she wouldn't let me remain in pain and that I should contact her immediately if I was in need of help. As for the surgery itself, it was clean, comfortable and the welcome was very friendly. As a 60 year old with the humour of a ten year old, I was happy to watch old cartoons in the waiting room - although I waited less than 15 minutes to be seen, so I still don't know if Roadrunner caught the bird. The location is fine, and they have parking, although I came by bus from Yateley as my car was in for repairs. It's only a couple of minutes walk from the bus stop, so very easy to reach. At no time did I feel like a second class patient, and I really got the feeling that they all cared about my wellbeing rather than my wallet (which is lucky!). I'm delighted I found them, and have no hesitation in recommending them. I should add that my old dentist was also lovely and very friendly, so I have no complaints about them whatsoever, except the cost.

Camberley Dental Clinic

Dear Ian,

Thank you so much for leaving us a detailed review and your heartfelt praise! We truly appreciate your kind words about our team at Camberley Dental Clinic. Ensuring your comfort and providing compassionate care is our utmost priority. We're delighted to hear about your positive experience and recommendation.

Thank you for choosing us as your dental care provider!

Warm regards,
Camberley Dental Clinic

Judy Wood 2 years ago

Fantastic experience: I have visited the hygienist this afternoon. Such a pleasant experience. A very gentle young man, with a lovely manner. He made my teeth look great. Thank you.

Camberley Dental Clinic

Hi Judy, thank you so much for leaving us a 5-star review. We are happy to hear about your pleasant experience here at Camberley Dental Clinic and hope to see you again soon.

Vanessa Goolding 2 years ago

Fantastic experience: Having started as a nervous patient, Sara and her team have gently built up my trust in them. She listens to her patients and both she and her wonderful assistant are very gentle. Would really recommend

Camberley Dental Clinic

Dear Vanessa, thank you so much for your kind words and glad to hear about your positive experience here at Camberley Dental Clinic. I will pass on your comments to Dr Sara and team and we look forward to welcoming you again soon!

Mike Thomason 2 years ago

Fantastic experience: Fabulous friendly and reassuring.

Camberley Dental Clinic

Hi Mike, thank you for your kind words and a 5-star review. We appreciate it and look forward to welcoming you again soon!

Kishan Soma 2 years ago

Negative experience: It's been nearly a year since I underwent my filling procedure, and unfortunately, I've had to revisit the dentist twice since then. Despite my concerns, the issues persist, and the dentist reassures me that it will improve, yet there has been no change. I invested over £200.00 in the fillings, but the sensitivity problem remains unresolved.

Camberley Dental Clinic

Hi Kishan, we are disappointed to hear of the negative experience you had at our dental clinic. Our receptionist will contact you promptly to see if we can help resolve your concerns going forward. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We hope you reconsider visiting our practice soon.

Richard Clark 2 years ago

Fantastic experience: Posting under my partners name. Had an appointment today for a check up as I have swollen gums from being pregnant, I told the dental nurse I have anxiety and she was very gentle with me. When it hurt as she was giving my teeth a clean she stopped to give me a breather then carried on as soon as I said I was okay. She gave me very useful information and made sure that I was okay. I used to have really bad anxiety of dentists, but she and her assistant made me feel very comfortable. Looking forward to my check up in 3 months time. Natalie Smith

Camberley Dental Clinic

Dear Richard, thank you so much for leaving us a nice review. I will pass on your comments to Dr Sofia who saw Natalie at Camberley Dental Clinic and we are glad that everything went well as expected!

jayne goss 2 years ago

Fantastic experience: Wonderful dentist and staff here.

Camberley Dental Clinic

Thank you very much Jayne for the lovely review. We are glad that you are satisfied with our services. Hope to see you again soon!

Suzanne Waites 2 years ago

Fantastic experience: Omg this dental practice is worth more than 5 stars, I haven't seen a dentist in 4 years and was so lucky to have been accepted as a NHS patient . When I arrived I was impressed I was greated by the kindness, understanding receptionist and my whole experience just got better Dr Sofia took my under her wing she is professional understanding and has patience and empathy I am never leaving this dentist I had a hygienist appointment today and that is worth more than 5 stars also I'm going on but honestly I am terrified of dentistry bit just in a few visits this has changed. So thank you Camberley dental practice

Camberley Dental Clinic

Thank you so much for taking the time to leave us such a nice review Suzanne. Dr Sofia and the team at Camberley Dental Clinic really appreciates your kind words. We hope to see you again soon! :-)

Christine J 2 years ago

Fantastic experience: Absolutely amazing dental clinic i highly recommend, great team all the staff are so lovely and polite I honestly can't recommend james enough he's amazing! He instantly makes you feel calm and relaxed so professional and passionate about he's work and Sofia is so lovely just an all round great team.

Camberley Dental Clinic

Hi Christine - Thank you so much for the positive review. Dr James and Dr Sofia really appreciates your kind words. We hope to welcome you again soon.

Julia Kenny 2 years ago

Fantastic experience: All the staff are exceptionally friendly and welcoming. Parking onsite is an added bonus. My dentist made me feel at ease and talked me through a dental plan moving forward. I would highly recommend this dental practice for sheer professionalism without a doubt. A* rating from me. One very happy patient

Camberley Dental Clinic

Dear Julia, Thank you so much for the review and positive comments. We are happy to see that you had a great experience at Camberley Dental Clinic. We look forward to seeing you again soon.

Victoria Gorodetskaya 2 years ago

Fantastic experience: All my family visit Dr. James Lau regularly, he is an amazing dentist with a big heart, also many thanks for Elena she is very kind and lovely woman!

Camberley Dental Clinic

Dear Victoria, Thank you so much for your lovely review. Dr Lau and Lena appreciates your kind words. We look forward to welcoming you again soon. :)

Yvonne Reader 2 years ago

Fantastic experience: If you’re reading this review it probably means you’re considering joining Camberley Dental Clinic, here’s a few reasons who you absolutely should :) After putting off visiting a dentist for…. Let’s just say a lot longer than I should! Due to extreme fear of dentists and a terrible previous experience, I can honestly say I’m so pleased I’ve joined this practice. Lena and (Iris I believe) on reception were friendly, welcoming, reassuring and very sympathetic to my state of nerves - honestly such lovely ladies. I was then greeted by Nadia Kashif and her dental nurse, who again were so lovely with me, put me at ease and carried out a thorough examination. I didn’t feel rushed, they took the time to listen to me and clearly explained my options. I left feeling like a huge weight of anxiety had been lifted off my shoulders and I know I won’t feel so petrified about my next visit! Thank you again to all of the amazing team!

Camberley Dental Clinic

Dear Yvonne, Thank you so much for taking the time to leave us such a kind review! Dr Nadia, Lena, Iris and the rest of the team appreciate your kind words.
We look forward to seeing you again soon at Camberley Dental Clinic.

Gloria Choy 2 years ago

Fantastic experience: The whole team is so brilliant!

Camberley Dental Clinic

Hi Gloria, Thank you so much for the positive review. We hope to see you again at Camberley Dental Clinic!

Rae-Anne Bowyer 2 years ago

Fantastic experience: After being put off by a previous dentist, I have now found a practice that care about their patients in all ways. They won't rip you off, and complete unnecessary work just to make money out of you. Kind and caring. Would definitely recommend to others, even those who are terrified of the dentist. Thank you!

Camberley Dental Clinic

Hi there, We appeciate your kind words and we are glad that you had a good experience at Camberley Dental Clinic.

Naghmeh Far 2 years ago

Fantastic experience: Best dental clinic, I was in pain more than 2 month.. they saved my life, great team… very professional… I had root canal treatment and it was amazing.. the doctors are very patient and understanding.. they solved my problem .. thanks very much

Camberley Dental Clinic

Hi Naghmeh, We are happy to hear that you had such a positive experience with our team!

Magdalena Plaga 2 years ago

Fantastic experience: I would like to say BIG thank you to Lena for her kindness and help at my today visit. Lena is very professional, kind and very helpful in what she does, Lena will simply help you with everything with a big smile on her face :) so lovely lady! And of course big thank you to the dentist I saw today also very professional and helpful. The dentist will listen and advise with the treatment to your needs… THANK YOU !

Camberley Dental Clinic

Hi Magdalena, Thank you so much for the lovely feedback. Lena and the whole team appreciate your kind words and we look forward to seeing you again soon! :)

Ashlea Wild 2 years ago

Fantastic experience: Have to say what a wonderful dentist and receptionist this is. We can’t thank them enough for helping at such short notice. My husband was in so much pain last night, to the point of trying to remove the tooth himself! This was one of the only dentist to help us. Definitely deserve more than the 5 star review thank you all so much.

Antony Jones 2 years ago

Fantastic experience: First time at this dentist and Lena on reception helped my son and myself she is a star I'm nervous and was made to feel at ease

Rosie Harris 2 years ago

Negative experience: Absolutely disgusting place !!

Camberley Dental Clinic

Thank you for your feedback. Here at Camberley Dental Clinic, we want every patient to have an exceptional experience and we take complaints very seriously. We are sorry to hear we have not met your expectations. From the information provided, we don’t recognise you as a registered patient. The practice has an open, honest protocol for handling grievances. If you could provide some more information or call us on 01276 63854 where we will be more than happy to address your concerns.

Lauran Hampshire-Dell 2 years ago

Fantastic experience: Like most people, I’m a dentist-wary individual, but after just one visit to Camberley Dental Clinic, I can already feel that fear disappearing. They were able to see me the same day, even though I was an unregistered patient in desperate need of an urgent appointment. I got in touch through the website at 6am and by 11am I’d been seen and sorted out! The prices are so reasonable, and they went over and above to look after me afterwards (antibiotics/mouth wash/booked follow up appointment etc). Everyone I met was so warm, caring and friendly. I feel so grateful to have found dental care that doesn’t feel intimidating. Thank you!

Lisa Bennett 2 years ago

Fantastic experience: I couldn’t praise this dental practice enough. I stumbled across them whilst looking for an emergency appointment as my usual dentist couldn’t fit me in. I was in a lot of pain and very nervous due to a previous bad experience. The receptionist (Lena) put me at ease so quickly. Within an hour, my family and myself were registered and they squeezed me in for a check up the next day. When I arrived, Lena was so welcoming and reassuring. When I met with the dentist (Sara), she couldn’t have been more different to my previous bad experiences. She was calm, gentle, brilliant communication and very informative. Even though I now unfortunately need to have a large procedure, I am less nervous for this than I usually would be for a standard check up. I instantly feel in good hands, like lots of care will be taken to make it all as gentle and pain free as possible with a successful end result. I feel very lucky to have found this dentist and have already recommended to friends and family who have subsequently joined. Thank you for restoring my faith in dentists and making it a much less scary place!

Robert Hutchings 2 years ago

Fantastic experience: Excellent care and service, I have every confidence in Camberley Dental Clinic. Highly recommended...

Ian Daniels 2 years ago

Fantastic experience: Outstanding team, from reception to dentist. Converted me from someone who stressed about going to the dentist to someone who doesn't need his hand being held - superb and excellent

Hannah Hughes 2 years ago

Fantastic experience: Never met such a lovely team. From the receptionist to the dentist and everyone in between. Joined as an NHS patient and had an appointment for an assessment within 7 days. My dental options were clearly explained, an action plan was put into place & I had all work done within a week of assessment. Now I have no more pain and a dentist I can trust to look after me moving forward. Thank you to everyone at Camberley Dental Clinic for you kindness with this somewhat nervous patient.

Daniel Campbell-Gillies 2 years ago

Fantastic experience: It is no exaggeration to say that I have had nothing but high praise after the excellent treatment & service that I have received from the whole team at Camberley Dental Clinic. Nothing has been too much trouble. Even when needing urgent treatment, the team will always prioritise your needs & will therefore make a point of fitting you in & treating you as best as they can. After trying several dental surgeries in the area, I could not believe our good fortune when we eventually found C.D.C. & registered with them. I would definitely recommend them to everyone. Daniel

stuart morris 2 years ago

Fantastic experience: They are very helpful, they put me at ease, super nice friendly staff, all round great experience, would fully recommend

Eugeniia Sinkevich 2 years ago

Fantastic experience: I recommend this clinic. They treat patients with respect and understanding. They always try to find the time slots which best fit into my schedule. The doctor is highly professional.

Joanne King 2 years ago

Fantastic experience: Clean, friendly & great communication. I recommend this practice and my recent experience as a patient has been fantastic

Adi Fuller 2 years ago

Fantastic experience: Wow what an amazing dental clinic iv finally found! All round excellent experience and the receptionist lena pit me right at ease after having awful experiences at my last dentist! Second to none!!

Simrah Sultan 2 years ago

Fantastic experience: Dr Islam was amazing and very considerate of my situation. Felt very well taken care of considering I had been in pain for months and no other dentist would see me. The receptionist was also extremely kind and funny which was reassuring.

Joanna Lucas 2 years ago

Fantastic experience: Wow! I left my Woking practice after many years. They used to be good, but have slipped recently. Camberley Dental took me on (NHS) immediately. I have found them to be quick efficient and entirely professional. Dr Islam is fabulous. She is full of charachter, friendly, put me at ease and carried out tricky work brilliantly. Thank you! My dentist for years to come I hope.

Anita Harris 2 years ago

Fantastic experience: What a fantastic dental clinic this is, all the staff are so friendly and helpful. James is the kindest and most knowledgable dentist I have ever had, I can’t recommend this practice highly enough.

Helen Wills 2 years ago

Fantastic experience: I visited Camberley dental clinic today for my hygienist 6 monthly check. I was a little nervous for the appointment as I had previously had some dental work which left me with some sensitivity. Teddy greeted me as I entered her room with warmed and a smile. She was interested in my oral routine and offered me advice on how I can improve my teeth cleaning. She put me at ease from the start by telling me she was there to help and make sure she looks after me and my teeth. Teddy was amazing from start to finish, her passion for her work shines through but also her caring nature adds to this.

Jayme 3 years ago

Fantastic experience: Me and my daughter both went to see Dr James. My daughter is 10 and she was very nervous as doesn’t remember going to see a dentist James was absolutely amazing with her and very patient . James was absolutely amazing with my appointment too as I have not managed to have any dental care for a while and due to medications my teeth at back were broken . James is the first dentist that didn’t judge and went through a very thorough plan to get my teeth health again and at a very reasonable price. I highly recommend. Every member of staff are amazing . Thank you very much

tony gordon 3 years ago

Fantastic experience: Can't recommend more highly, All staff make your process as smooth as possible, James is outstanding and so professional and makes you feel at ease,

Sia75 dell 3 years ago

Negative experience: disrespectful, rude and unprofessional receptionist

Dom Woolmer 3 years ago

Fantastic experience: Fantastic practice!!!! After years of going private in Frimley coach house i had some terrible experiences and decided to up and leave and try the NHS and what an amazing decision it was. The team at Camberley dental practise have been welcoming, proffesional and very skilled, ive been with Saj now for a couple of years and he is by far the best dentist ive come accross who is always ready to help me out as soon as possible , he also doesnt waste time and has even sorted me out on a couple of occasions where others would not have, Lena on the reception is a lovely welcoming lady aswell that will always do her best to help us out, highly recommend these guys and what they offer!!

Natalie 3 years ago

Fantastic experience: This is by far the best dentist I have ever been to. Lena the receptionist was extremely kind and understanding when I was facing a dental emergency. James the dentist sorted the problem immediately and made me feel relaxed and at ease as soon as I walked in. The clinic itself has good parking, is very clean and also has a lovely, airy and Covid safe waiting room. Top notch practice! Top notch staff! Deserves all the rave reviews it has. Highly, highly recommended. Thank you so much James and Lena!

nesha gurung 3 years ago

Fantastic experience: I highly recommend James Lau and Camberley Dental Clinic! Like most of the people, I don't like to visit dentist but since I have had the first treatment with James and his team, it has changed. I missed my appointment once but without any hassle they booked another one for me. If you want pain free treatment and excellent customer service then Camberley Dental Clinic is the place to go.

Russell White 3 years ago

Fantastic experience: James is a fantastic dentist I would have no problem at all recommending him to future patients his equipment is state of the art and does both NHS and private work

Jodie 3 years ago

Fantastic experience: I definitely recommend James Lau and Camberley Dental Clinic. After being unable to visit a dentist for a long time due to anxiety, the experience I had at Camberley Dental Clinic has massively reduced that anxiety. All the staff are friendly, and make a stress-free environment. I won’t hesitate to visit again.

Maria Watson 3 years ago

Fantastic experience: Crown fitted. Very efficient and exect fit. Managed to do the job in 2 visits instead of the usual 3. Would recommend.

Colin Maloney 3 years ago

Fantastic experience: I have to say James is the best dentist I have ever been to, my first visit was with my (excitable) 6 year old son who required a couple of fillings in his milk teeth, I have never seen anyone (let alone a medical professional) engage him in such a way that he felt safe, secure, excited but calm enough to let him do the work required. Then when it came to me and my Trainwreck of a mouth James's enthusiasm didn't falter and actually made me feel confident in what could be achieved with me. He explained everything required and why it was required and let me pick and choose what procedure I wanted and when. Excellent customer service and brilliant care. I have now found mine and my family's forever dentist.

Marie Attard 3 years ago

Fantastic experience: Amazing dental practice! I would highly recommend them. Both receptionists are absolutely lovely and Dr James is an amazing, friendly, one of a kind dentist. I’m so fortunate to have found such a lovely dental team and have all taken great care of me. I am really pleased with the outcome of my appointments to get my teeth cleaned, fillings done and a few removed.

Ryan Coutts 3 years ago

Fantastic experience: Today was my first visit to Camberley Dental Clinic and I have been greatly impressed. Lena on reception was extremely helpful and accommodating providing me with an emergency appointment last minute, she was very kind and caring. My dentist was James who was fantastic, he is very knowledgeable and made me feel at ease. I will be using this Clinic going forward. I have been pleased with the whole experience.

Lloyd Windust 3 years ago

Fantastic experience: Needed emergency NHS treatment to extract LR6 and LR7 molars. The dentist (James Lau) demonstrated great care in removing them, leaving me with no pain or after-effects at all ! He also emailed my OPG (panoramic X-ray scan) over to me for future use.

B Winn 4 years ago

Negative experience: Having been a patient for the best part 30 years(actually probably more) I've been told I cannot book an appointment because I missed a (couple) of appointments during that time although only reference was made to a booking in November last year. My husband reminded me that we were all isolating with covid around that time and this must have been the appointment referred to. I wholly accept this was my failing. However I have been a patient since I was a child and my children have also been through this practice. I expect that the desire for more private patients means that long standing NHS patients and their families are no longer seen as such good revenue. (Apparently I could come as a private patient now!) Very pleasant reception staff though .

Charlotte A 4 years ago

Fantastic experience: Lovely dentist and great environment. Useful parking too. Offers NHS treatment

Simon Woolley 4 years ago

Fantastic experience: Very happy with my Dentist explains every thing that is going to be done clearly always asks if I have any questions and makes you feel at ease

Sujana Gurung 4 years ago

Fantastic experience: This was my first visit but Meeting dentist James and hygienist Sundus felt like I have met them before. I was feeling little awkward at the beginning but the warm and homely environment made me comfortable. I am breast feeding new mom and was suffering from bleeding gums.I really liked how Sundus explained me everything without even asking..I recommend this place to everyone.

Emma Dade 4 years ago

Fantastic experience: I haven’t been to the dentist for at least 5 years, I haven’t had the best experiences but decided it was definitely time. I couldn’t believe how lovely everyone was, the receptionist was really easy to talk to, helpful, friendly and understanding and then I saw my dentist James who made me feel comfortable from the moment I walked in, he explained everything he was doing and explained costs as he went, I couldn’t of wished for a better experience, James also seemed really interested in my wedding this year and asked lots of questions, I will definitely be going back and keep up with my 6 month checks. At last I’ve found my perfect dentist

Chi Man Wong 4 years ago

Fantastic experience: 服務細心,有耐性,很好,會再來。

Christine Joyce 4 years ago

Fantastic experience: Absolutely brilliant dental practice very friendly and patient and receptionist are lovely and polite Always feel relaxed and at ease when I come here. Highly recommended

Jessica BEKKER 4 years ago

Fantastic experience: This dental practice is outstanding. Dr. Saj is highly competent & also very caring. The practice is welcoming and the friendly receptionist will find you a slot in an emergency. This is a friendly practice that offers a really high standard of professional dental care.

Oscar Clark 4 years ago

Fantastic experience: Professional and personal. James is one of the politest medical professionals I have ever had the pleasure of interacting with.

Gurdi Sandhar 4 years ago

Fantastic experience: Very friendly staff . A big thank you to Janes Lau and his assistant. Made me feel so comfortable removing my wisdom tooth. Excellent customer service.

Susan Dubens 4 years ago

Fantastic experience: I am so lucky to have met James today and can not believe I am actually looking forward to start my treatment. As far back as I can remember (I am now 57), I have been terrified of the dentist. James immediately put me at ease; his professionalism and calmness gave me the confidence to open up about years of being embarrassed about my teeth. The lovely receptionist and kind dental nurses were welcoming too. A huge thank you to James and your wonderful team. I left your dental surgery excited, which is a first! My only regret is I did not find you years ago. Thank you from the bottom of my heart.

Tristan 4 years ago

Fantastic experience: I have never had such good dental treatment as I have had here. Everyone from the receptionist to the dentists and nurses are the nicest you will ever meet. I'm both a nhs and private customer and the level of treatment you get, is the same whichever side you're on. I can't fault a single thing. These guys go above and beyond to make sure you are fully informed and relaxed throughout the treatment.

Kim Odonoghue 4 years ago

Fantastic experience: Dentist James Lau was amazing, contacted me this morning and got me straight in after waiting over a year with half a filling. Was seen quick and communicated treated I needed. Receptionist was also amazing friendly and polite. Very highly recommend this dentist.

Chris P 4 years ago

Fantastic experience: I really could not praise James and the clinic highly enough, from the friendly atmosphere to the exceptional treatment, this will be my go to for any dental needs from now on.

christopher lovell-smith 4 years ago

Fantastic experience: Great dentist practice having not been for a few years to a dentist due to a number of factors booked up an appointment fearing the worst turned out only thing needing doing was an appointment with the hygenist and a filling replacement... James and the team at the practice are great, very friendly and walk you through your treatment plan in a way you can understand.

Andrew Oxford 4 years ago

Fantastic experience: Great dentistry team, whole experience top drawer.

Chloe Hayes 4 years ago

Fantastic experience: After only very recently joining the practice as a patient, I am disappointed I didn’t find them sooner!! Checks ups and treatment have been an absolute pleasure for all the family. Not only is the work that James does great, the customer service throughout is amazing too. As a busy Mum needing to work appointments for myself around the children can be tricky, but needing to take my baby with me couldn’t be LESS stressful! The whole team are fabulously entertaining and understanding and James’ nurse is particularly amazing with my children. Most definitely a family friendly practice. If you were nervous patient this environment would most definitely put you at ease in a instant.

Karen Barlow 4 years ago

Fantastic experience: All the staff are very friendly, they greet you like you've been friends for years & they make you feel very welcome & relaxed. The staff doing the dentistry work tell you what they are going to do, commend you after & are very professional in all areas. It has been redecorated since my last visit 3 months ago & it's more homely & comfortable, not at all clinical.

Ashim Gurung 4 years ago

Fantastic experience: Saw dentish James and hygienist Sundus. Felt welcomed and had a good experience . Receptionist and Nurses were friendly and kind. Brilliant Dental Team Highly Recommended.. My teeth is shiny like A Pearl. Please visit them

Hannah Brown 4 years ago

Fantastic experience: I went to Camberley dental clinic after having really awful experiences with other dentists. I have such a fear of dentists and the receptionist Leena made me feel so at ease as soon as I came into the clinic. James the dentist was incredible taking his time to explain everything properly and make sure I was comfortable, and took the time to split up the dental work I need into manageable sessions and talk me through which each of these would entail and cost. Sagun the dental nurse was so lovely and made sure I was at ease. I would recommend the clinic to anyone but especially to those with fears of the dentist! They made what is a horrible experience for me as comfortable as it could be and I am not dreading going back as I normally would be.

David Moroz 4 years ago

Fantastic experience: The reception staff are fantastic they are very friendly and helpful, and once I was in the dentists chair, James (dentist) had me relaxed and comfortable in no time at all. He was very thorough in his examination, taking his time to explain in detail what treatment was required. I am in my sixties now and I can honestly say that the follow up treatment I received was one of the best dental treatment experiences I've had, and I've seen many dentists in my time. Highly recommended!

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