The Dentists Old Market

56 Old Market St, BS2 0ER, Bristol
The Dentists Old Market
56 Old Market St
BS2 0ER, Bristol
+441179272589

Opening hours

  • sunday: (closed)
  • monday: 8:30-19:30
  • tuesday: 8:30-19:30
  • wednesday: 8h-18:30
  • thursday: 8:30-17:30
  • friday: 8:30-17:30
  • saturday: 8:30-15h

An independent dental practice in the heart of Bristol city centre, The Dentists Old Market provides outstanding customer service and a comprehensive range of state of the art dental treatments.

The dental practice is in a central, easy accessible location, with direct public transport links to the door.

Our services available include dental implants, clear braces and aligners (including Invisalign), tooth-coloured composite and porcelain fillings, anti-wrinkle injections and lip fillers, and the full range of general and preventive dental treatments.

We provide a direct access hygiene service, giving you healthier gums and a stain-free smile, without seeing the dentist first.

Call in and see us at The Dentists Old Market today.

Our comment from Best Dentists about The Dentists Old Market:

The Dentists Old Market is a well-regarded dental practice located in the United Kingdom, known for its exceptional patient-centered care and professional staff. Many users have praised the team for their friendly and welcoming atmosphere, making visits comfortable even for those who typically experience anxiety about dental procedures.

Key highlights of The Dentists Old Market include:

  • Highly Skilled Dentists: Patients have consistently commended Dr. José, Dr. Kain, Dr. Maria, and the entire team for their professionalism and expertise. They are praised for their meticulous attention to detail and thorough explanations of procedures, which help in alleviating patient concerns.
  • Warm and Friendly Environment: Reviewers frequently mention the welcoming nature of the staff, making every visit a pleasant experience. The reception team is noted for being particularly helpful and understanding.
  • Comprehensive Patient Care: The practice offers a range of dental services and has demonstrated a commitment to personalized care. Many clients have shared positive outcomes regarding treatments such as teeth straightening and fillings, highlighting the effectiveness and quality of the work performed.
  • Positive Experiences for Nervous Patients: Several reviews noted how the team effectively calmed anxious patients, providing reassurance and comfort throughout their visits.

Overall, The Dentists Old Market is highly recommended for anyone seeking quality dental care in a professional yet friendly environment.

Best Dentists cannot guarantee that the professionals and companies that appear in the directory have the appropriate training or health certifications. The majority of companies that appear in the directory are nutritionists and dieticians, but other types of professionals related to the nutrition sector also appear. We recommend that you request the membership number of the professional you are going to attend to perform your treatment or consultation.

Services and Treatments

Dental Cleaning
Dental Implants

The Dentists Old Market: Reviews

4.8/5 (121 Reviews)
Emma Wallace 1 month ago

Fantastic experience: Professional and extremley well informed with good person centered care skills. The improvement in my dental health is more than worth the cost. I unreservedly recommend Jose and am thankful to his skills and personable manner.

Maxi 2 months ago

Fantastic experience: I found this clinic about three years ago, and honestly, walking in that day was one of the best decisions I’ve made. The whole team has always been really helpful and friendly, and they make you feel comfortable from the moment you arrive. A big thank-you to my dentist, Dr. Oliviera. She’s not only a very talented and professional dentist, but also a genuinely great person. She helped me through my long teeth-straightening journey (almost two years!), and the results are even better than I imagined when I started. Thank you so much for all your hard work — I’m really grateful. ✨

f sirkett 2 months ago

Fantastic experience: After many years of searching I have found Sandra, she is the most wonderful dentist and I never want another. Everything she has done has gone swimmingly and she always makes me feel as comfortable as possible even when I have been rather jittery.

Vivien Winter 2 months ago

Fantastic experience: Jose Hervas has an easy and professional manner. He knows I have sensitive teeth explains exactly what he is going to do and I don’t feel a thing. Very happy with my appointment and would recommend.

anna sventetskienie 3 months ago

Fantastic experience: I honestly can’t recommend Jose enough! He’s so thoughtful, explains everything clearly, answers all your questions, and really cares about what he does.

Owen Adamson 3 months ago

Fantastic experience: Brilliant service, thoroughly professional. Clear explanation of current dental issues and what I need to do to keep on top of them.

Andrea Walker 3 months ago

Fantastic experience: I met Jose today for my hygienist appointment. He was very professional throughout the appointment, put me at ease and explained what he was going to do and suggested how I could alter my teeth cleaning technique. I would highly recommend him.

Saint 4 months ago

Fantastic experience: Excellent dentist surgery! Freya is so lovely, gentle and explains everything to me on check ups. I actually learn what’s going on with my teeth and know how things can affect their condition. Highly recommend!

Harriet A 4 months ago

Fantastic experience: I have been here twice - most recently to see Olive the hygienist who was friendly and very gentle on my teeth - would recommend!

Emily Kington 4 months ago

Fantastic experience: Dr Maria is wonderful she makes me feel so at ease, it is like going to the dentist to catch up with a friend! She explains procedures in depth so I can understand what's happening, she always communicates clearly my options and I leave feeling confident that my teeth have been looked after! I can't recommend her enough!

Jake Southgate 4 months ago

Fantastic experience: Amazing staff so friendly and efficient never felt more comfortable at a dentist Maria and Tracy are legends

Denis Bradock 5 months ago

Negative experience: I had a really disappointing experience with Dr. Maria. She assured me that she could fix my dental issue, but unfortunately, the result was the opposite. Not only did the problem remain unresolved, but the situation got worse. I’m now having to seek out another dentist to fix the damage. I’m sharing this anonymously, not out of malice, but to hopefully prevent others from going through a similar experience.

Óscar V. 7 months ago

Fantastic experience: “Dr. María Pardo and Kristina are both highly professional and warm, making you feel completely at ease. The reception staff are absolutely charming as well. I highly recommend this practice — 100%!

jazz leonard 7 months ago

Fantastic experience: Had such a good experience. I chipped my front tooth and Dr Kain Rowlings did such an amazing job at restoring my natural tooth. The nurse he had with him was so lovely and both made me feel at ease.

Isy 7 months ago

Fantastic experience: I've been meaning to write a review for a while on my experience of having my teeth straightened with The Dentists Old Market. I had fixed braces for around 18 months with Kain (Dr Rowling). I was a bit nervous to have fixed braces in my late twenties but I got used to them really quickly and had no issue at all. The reason I went with Kain over other dentists/orthodontists is that he listened to me, took into consideration facial aesthetics and was also honest about what we could achieve, and what would look best for me - so it was very personalised care. Kain is definitely a perfectionist so he didn't rush any appointments or the general timeline at all. The result is more than I could have expected and my confidence has grown so much, it is definitely one of the best decisions I've made and worth every penny - I actually smile with my teeth now. The dental assistants are also super friendly and helpful, I think I saw Claire and Maddy the most, who were both great. I also previously had my bottom wisdom teeth surgically removed by Kain which was a quick and painless procedure, and I have my normal check-up/cleaning dental appointments there now. As someone who used to really not enjoy going to the dentists, I would 100% recommend this dental practice.

Linda 8 months ago

Fantastic experience: As someone who is extremely scared of going to the dentist, I could not recommend The Dentist enough. I had my first visit today and dentist Maria and assistant Chloe were absolutely amazing. They calmed me down and I had the best experience ever. I will be going back to see them for all of my future appointments. Could have not asked for better staff. Thank you so so much!

Faarah Abdi 8 months ago

Fantastic experience: I just want thanks for Dr Sandra And am really happy that job she done to me Thanks again I hope I will visit again for the dentist

Mike Boken 9 months ago

Fantastic experience: Simply an excellent dentists operating at the highest standards. Dr Maria is a delight and has completely restored my dental hygiene back to full health.

Kofi Ackah 9 months ago

Fantastic experience: I was so impressed! Best experience I've evet had at a dentist, so far. Had both the hygienist and an appointment with a dentist. Welcoming, professional, thorough and took time to explain things to me in a comprehensible way. So pleased to have such an excellent dentist, so close by!

Elle O'Driscoll 10 months ago

Fantastic experience: Recently had lip fillers with Dr Kain Rowlings, the results we're amazing! Kain put me at ease straight away and it didn't hurt at all. I love my new lips, they look so natural! Thank you so much.

Tom M 10 months ago

Fantastic experience: I was lucky enough to be seen by Dr Sandra and her team to have my teeth whitened and neatened up with composite bonding, and couldn't be happier with the results. I also found that everything was communicated to me super clearly throughout the whole process, and everyone at the practice is extremely friendly and professional. I'm not nervous of dentists but if I was I'd want to go here - I can't recommend this place enough!

Evgeny Pisemskiy 11 months ago

Fantastic experience: Мне очень понравился тщательный подход в работе Евгения. Особенно ценно то что можешь разговаривать со специалистом на родном языке. Рекомендую к посещению

Declan Fitzpatrick 1 year ago

Negative experience: The reviews made it sound special. The receptionist was missing for ages without notice. Dentist was not talkative and made it feel awkward, felt like he hated his job. Wouldn't reccomend

Mehnaz Akther 1 year ago

Fantastic experience: My hygienist today was Milly Lane. I feel like she’s fantastic in terms of what she does as she really took her time to check over and clean my teeth, giving me some really good advice on aftercare process too. Would book an appointment with her again soon. 5/5 service for Milly! x

Annie Gardiner 1 year ago

Fantastic experience: Really great staff, made a nervous patient feel as comfortable as can be, gentle. Great results!

Andrew Fletcher 1 year ago

Fantastic experience: I couldn't be happier with the result. As someone who has always had anxiety around being in the dentist chair, Millie and Kate made me feel happy, comfortable and confident. My teeth have never looked aso good and I can't stop smiling about it.

Harley Makepeace 1 year ago

Fantastic experience: I had a really negative experience with my previous dentist and that had a huge impact on my mental health. After thorough research, I decided to go to The Dentist Old Market after seeing reviews and looking through their website. I emailed them, prior to my appointment, to let them know of the situation and how it affected me so that they had an awareness of my anxiety. Honestly, I couldn't have asked for more. Kate was absolutely lovely and her warm welcome made a huge difference! I then saw Freya and Molly who were amazing and took their time with me, checking to see how I was every now and then. My next appointment with them will be a bit more relaxed as I won't be filled with the dread that I had with my previous dentist. Thank you all so much!! Xx

Mike Walker 1 year ago

Fantastic experience: Really impressed by the friendly and professional service at The Dentists. It was my first check up in a while but the staff made me feel at ease - highly recommend!

Max Gregor 1 year ago

Fantastic experience: Been going to the dentist for a few years they have always done fantastic work on my teeth and offered a freindly service.

Amal Saif 1 year ago

Fantastic experience: Millie Lane is a phenomenal hygienist. She took such good care of me and carried out such a thorough professional job during my appointment and provides a fantastic service. Making me very comfortable throughout the visit (I am usually quite nervous during such visits) and provide very helpful advice for better dental care. Truly, such a good example of an exemplary Dental professional for this practice. Highly recommend her services. Thank you Millie.

Savannah B 1 year ago

Fantastic experience: Brilliant dental service. Comfy, bright and spacious rooms, lovely staff. Best hygienist appointment I've ever had! Thanks so much

Gina Hague 1 year ago

Fantastic experience: I’ve been using this dental practice for several years now. I love the warm welcome I get. I have been able to get appointments that work for me. I love that all the members of staff have been super informative about dental health care and teach me how to take care of my oral hygiene better. I arrived today to a cheery welcome from the reception staff and I now have a new dental hygienist. This is the bit I loath but Millie made it a very pleasant experience. She talked me through every procedure and step and gave me lots more advice. Phew - glad that went well. I then went into my check up with shiny teeth and the dentist Jake checked my teeth over and I came out with a clean bill of health! Yay! Love you guys. Keep up the fantastic work.

Dinks F 1 year ago

Fantastic experience: Freya & Maddy both very professional. Best check up and hygienist visit!

Dorin Ursachi 1 year ago

Fantastic experience: Great practice !!!

Annie Noble 1 year ago

Fantastic experience: Really great care from the team at The Dentists! I was a bit nervous at first but I was put at ease and made to feel comfortable. My teeth are feeling and looking great, I definitely recommend this dentist :)

Sophie Upton 1 year ago

Fantastic experience: Dr West was friendly, professional and kind throughout. He explained everything very clearly and took great care in answering any questions that I had. I would 100% recommend him and this practice!

Troy Appleby-Walker 1 year ago

Fantastic experience: So the object wasn’t Turkey teeth white, or fake Hollywood smile…. The object was sort out tooth loss, infections and pain and The Dentists Old Market have well and truly pulled it out of the bag! Thanks to them for making the last 6 stressful and painful months, that bit easier every time. From being scared stiff to walk through the door last December , it now feels like my 2nd home! ‍♂️ Anyone in need of a dentist in Bristol, please check them out. Open late & at weekends and I can definitely recommend Dr Eugene - fantastic guy!

Gino 1 year ago

Fantastic experience: Lovely team & always take the time for your concerns & treatment

Chris Cronin 1 year ago

Fantastic experience: Kane & Claire where absolutely brilliant I had a lot of dentistry work done over a six month period and throughout this period it was never rushed and done with the highest professionalism but also made you relaxed throughout would highly recommend them

Don Loren Hughes 1 year ago

Fantastic experience: Fantastic service from all the staff at the practice. Dr. West and the nurse we're professional, caring and reassuring. Can't praise them all enough.

Kathryn Iles 1 year ago

Fantastic experience: Sandra is AMAZING! So, I am a nervous patient. She asked me my fears, and in a matter of minutes, she had me relaxed and calm. I highly recommend it. Also, I love how quick I can get an appointment. I booked on Tuesday, I was in on Saturday. Thank you to everyone there who made me feel comfortable!

Albinas Ruzgaila 1 year ago

Fantastic experience: Best service to Eugenijus

Karen 1 year ago

Fantastic experience: Great service - completed in-house inlay within a couple of hours Been with practice over 30 years and yet again top service Thanks Cain and Claire

Teresa Richards 1 year ago

Fantastic experience: Had my teeth straightened, fixed braces, with Kain. Couldn’t be happier with the results and I knew I was in good hands with Kain and team, over thirteen months or so. They did a fantastic job. I did look into other practices before going ahead with The Dentists, but I absolutely knew after my consultation that I wanted to go ahead with Kain and team, they were so much more thorough than others and explained everything in detail, giving me confidence in their advice and recommendations. Thank you so much.

Frank Fitzpatrick 1 year ago

Fantastic experience: What an awesome TEAM and thank you so much…I highly recommend if you need implants or any dental….best ever…thanks again Noel

Tim Norton 1 year ago

Fantastic experience: I needed a repair to a tooth - a range of appointments to suit me were available and quickly. Great care was taken by Sandra on the repair which I am very happy with.

Sitora Alimova 1 year ago

Fantastic experience: We had a blast! Everything is very delicious and served in a proper portions. Norin and plov was the best. Sama and Cheburek was savory and easy to eat. We will be back

Evgeni K 1 year ago

Fantastic experience: Хорошая клиника, сегодня вырвали зуб мудрости, все прошло быстро и безболезненно. Надеюсь заживление тоже будет быстрым. Отличный персонал. Dr Eugenijus Vladimirovas делает великолепно свою работу. Спасибо.

Angel Lim 1 year ago

Fantastic experience: Friendly staff, very helpful & professional.

Eliceth 1 year ago

Fantastic experience: In the clinic I was treated urgently by Maria since I had a break in one of my teeth, she was super friendly and attentive, explaining at every moment what she was doing, it was very nice to go to her consultation, they are a great team. Thanks a lot

Eleanor Phillips 2 years ago

Fantastic experience: Really friendly, informative and professional service - stellar hygienist and squeaky clean

Anya Agulova 2 years ago

Fantastic experience: Can't fault them, having been to several different dentists this one I would, will and do recomend to friends and family. Mainly because of the dentistry but also because they have a good set up with reasonable prices. They provide good honest advice and quality workmanship with a warm and inviting reception team.

Agnius Agnius 2 years ago

Fantastic experience: It is a very great place and the doctor are very nice and friendly the experience is amazing and the staff are also very friendly to you so come on in I definitely recommend it.

Anaya Holmes 2 years ago

Fantastic experience: I’ve had an infected hole in my tooth for a very long time i went to one dentist somewhere else they were very rude, impatient and blunt. They told me I needed a root canal or to get my tooth removed and gave me a ridiculous bill and sent me away without cleaning my tooth or anything. I found out about The Dentist from a family member and I’ll definitely be coming here more often. Dr Jake West and his assistant unfortunately I can’t remember her name has made me feel very comfortable. For my checkup they cleaned my infected tooth and told me to come back i decided to get it removed. They did it with great care and has given me good advice for healing

Hibah Fadel 2 years ago

Fantastic experience: Really pleased with this Dentist! Kain and Claire are excellent, and so are the rest of the team. Super friendly and accommodating, and I have had truly amazing results!

Sandra Maria Ple 2 years ago

Fantastic experience: Can’t recommend Dr. Eugenijus Vladimirovas enough, one of the best dental surgeons I have had, he always explains every step ahead which makes me feel relaxed knowing what to expect during the visit or even further future visits.Dr. Eugene always does a brilliant job on my teeth, whether it’s just a simple filling, root canal or a crown! ☺️

John Allan 2 years ago

Fantastic experience: Friendly people, professional and good at explaining what they are doing and how my teeth are.

Kerry McKerchar 2 years ago

Fantastic experience: Sandra is the best dentist I have been to. Explained everything really well, is kind and thoughtful. During the original exam, she found that I could benefit from a gum guard, but at no point 'sold' it to me. Made me feel so at ease, that I nearly had a nap during my filling. The team are friendly, and I can see why they are award winning.

Natalia 2 years ago

Fantastic experience: I am SO happy to have found this dentist! After going 11 years without a check up I was very apprehensive. Sandra and the team were incredibly reassuring and friendly, and immediately put me at ease. I had a filling and Sandra somehow managed to do the injection without me feeling a thing. I was also very fearful of having a clean as I'd heard horror stories from friends, but Carriann was brilliant and very patient with me. I can't wait to see her again and have a fresh clean mouth. I'm so encouraged by the team, and they have made me now want to look after my oral health. Thank you for looking after me!

Tessa 2 years ago

Fantastic experience: Great staff and meticulous care.

Marcus Pickett 2 years ago

Fantastic experience: These guys are great

Karmila Nor 2 years ago

Fantastic experience: Very pleased with the service and professionalism. In particular l like that Eugene takes the time to give me full explanations of the procedure beforehand, and during every step of the way. He frequently checks my comfort level throughout the procedure. I also appreciate the advice and education on tooth, and gum maintenance. Highly recommended.

Georgia Wells 2 years ago

Fantastic experience: I had my first dental check up and hygienist appointment this week at The Dentists Old Market and I left absolutely over the moon. Carriann, the hygienist went above and beyond my expectations and corrected several issues that have been bugging me for years (even one touching on a decade). She was incredibly helpful and absolutely lovely and I’m so happy that I decided to come to this practice. Thanks so much, I look forward to coming back!

Alina Bondarenko 2 years ago

Fantastic experience: I visited Eugenijus Vladimororvas and liked everything. Very attentive doctor, which is very rare. Thank you so much

Audrone Levy 2 years ago

Fantastic experience: It took me a long time to find a great dentist. Dr Eugenijus Vladimirovas is very knowledgeable, caring, has wonderful approach. He will always listen to you, gives you options and puts you at ease. I fully trust him knowing he will do a brilliant job and often find myself asleep in his chair! Never thought that going to see a dentist could be like a relaxing therapy. A rare find!

Sophie A 2 years ago

Fantastic experience: Dr Maria is an incredibly kind, skilled and intelligent dentist. Not only does she pay particular attention to detail, she has an artistic skill and made sure I was happy with every step of my alignment retainer journey. She was always happy to see me if I had any concerns and I’m super happy with the results of my teeth. The whole team of nurses I saw were very welcoming too! Thank you!

Jamie Bicker 2 years ago

Fantastic experience: Great Team. Amazing dentists. Would recommend this surgery to anyone 5*

Emma Silander-Hatch 2 years ago

Fantastic experience: Professional, friendly and thorough would recommend

Sam Cabot 2 years ago

Fantastic experience: Excellent service very friendly, punctual and reliable. I am thrilled with my results they replaced my old fillings something I’ve been wanting to do for a long time and even fixed my retainer on the house. Would recommend.

The Dentists Old Market
The Dentists Old Market

Thank you Sam for leaving us such a lovely review. We are glad to hear you are thrilled with the results of your recent fillings and treatment. We always aim to be punctual and provide excellent service at a fair cost.

We look forward to seeing you at your next appointment.
TDOM

Alan H 2 years ago

Fantastic experience: Kain and Claire are fab, as well as the rest of the team. Super friendly and accommodating, and work with me to make sure treatments go smoothly. Really great for a slightly nervous dentist goer such as myself.

The Dentists Old Market
The Dentists Old Market

Thank you Al for leaving your fabulous review. Kain, Claire and the Team are always happy to be accommodating to ensure the best treatment is delivered and that you feel at ease.

We look forward to seeing you again soon.
TDOM

Eva Rueda 2 years ago

Fantastic experience: Looking on the internet for an urgent appointment one Saturday I found this dentist. The nice coincidence is that I, being Spanish, had an appointment with Sandra who speaks Spanish. I have only good words for her and the whole team, they made me feel comfortable and relaxed at all times. I recommend it 100%

The Dentists Old Market
The Dentists Old Market

Thank you Eva for taking the time to leave a great review. We are pleased that we could help you when you needed an appointment urgently. We are very lucky that we have a multicultural team that speaks many languages, including Spanish, to help deliver the best care for our patients.

We look forward to welcoming you again soon.
TDOM

Anthony Noble 2 years ago

Fantastic experience: Maria is an exceptional dentist who performed miracles with my very damaged teeth, and gave me a new lease of life. Before I saw her I felt very hopeless about the situation. She was also very calming, friendly, and positive. The treatment was worth every penny and I couldn't recommend her enough. Thanks again

The Dentists Old Market
The Dentists Old Market

Thank you Anthony for your fantastic review. Maria and the Team are so pleased that they were able to restore your confidence and make you happy with your smile again.

We look forward to seeing you again in the future.
TDOM

Modestas Masiulis 2 years ago

Negative experience: Completely unexpected bad service with extra carge for nothing! I will definitely advise my friends to avoid this place!

The Dentists Old Market
The Dentists Old Market

Hello Modestas,

We cannot find a patient on our database with your name. Please could you contact the practice if you are known by any other name so we can resolve this matter for you.

TDOM

Dom Tekos 2 years ago

Fantastic experience: (Posting under a different account name so I can leave this place a review). I am so fortunate to have finally, for the first time in my life, found a good dentists with staff that are kind, caring and who actually listen to you and tale the time to explain things in a way you understand. I ended up here by accident due to needing an emergency dental appointment, and there being nothing available calling NHS first thing (only 9 appointments for the whole of Bristol and North Somerset!!). Luckily, they manged to fit me in an appointment and I arrived very stressed and in a lot of pain. Medical procedures are often difficult for me due to personal trauma and I was relieved to have women staff there seeing me and who were extremely patient and compassionate to me during my obvious stress. The exam room, unfortunately, was triggering for me in itself, but again the staff I saw were just incredible at keeping me calm and helping with the reasons I'd come to see them. I was so impressed with this place that I will now remain their patient. I even saw a hygienist for the first time here a few weeks later and I'm so happy with the result. Just a note that will hopefully not apply to too many women who may wish to go here as patients, but likely some. Please be aware that the ceiling in the exam room, with a fake blue sky, is the exact same as the one found at The Bridge Sexual Assault Referral Centre (SARC). I found it bought up a lot of emotion because it was a suprise to see it, so would rather people be aware who've had the awful experience of needing to go to The Bridge. I will say though that, even though looking at this ceiling was emotionally difficult, the staff there as a pro outweighed that negative and all the general negatives of needing dental exams and work done. I really would recomend this place to anyone with fear of dentists or those with trauma from medical procedures or SA.

The Dentists Old Market
The Dentists Old Market

Hi Dom,

Thank you for taking the time to leave feedback and a such great review. We are sorry to hear the sky ceiling in surgery 2 had been triggering for you. Please do call the practice before your next visit and request the use of another room, we are more than happy to change rooms for various reasons.

We look forward to seeing you soon.

TDOM

Mónica N. 2 years ago

Fantastic experience: Very grateful to Dr. Maria Pardo Picazo, she gave me a very professional and ethical treatment; She was very kind and clear, I was very satisfied with the indications and recommendations that she gave me, I will surely return in future treatments.

Bradley Parker 2 years ago

Negative experience: I had an extremely disappointing and frustrating experience with dentist Maria Picazo, which left me feeling disheartened and dissatisfied with her services. I arrived on time for my appointment, only to be kept waiting for a staggering 20 minutes. This delay was highly inconvenient and disrespectful of my time. During the appointment, I informed Maria Picazo about my concerns regarding a decaying tooth that needed fixing and requested to have a filling replaced. To my dismay, she disregarded my explicit request and only booked me in for a single filling. This meant that, after waiting for such a considerable amount of time, I couldn't get the necessary treatment for my dental issues addressed. When I questioned Maria Picazo about this oversight, she responded with an unfounded excuse, claiming that she thought I wouldn't return for the additional treatment. This was a complete fabrication on her part, as I had clearly communicated that I would be back once my financial situation improved, albeit in a few months. Adding insult to injury, Maria Picazo attempted to shift the blame onto me for the inaccuracies in the treatment plan and pricing. She claimed that the pricing she initially provided was incorrect and demanded an additional £50 per tooth, making it seem as if I was responsible for their mistake. This manipulation of the situation was unprofessional and an attempt to evade accountability for their own errors. Furthermore, it is worth mentioning that Maria Picazo herself had suggested the idea of addressing multiple teeth during our conversations leading up to the appointment. Despite my repeated affirmations of this plan when making the appointment, she conveniently disregarded our previous discussions and failed to honour her own recommendations. In conclusion, my experience with dentist Maria Picazo was marred by unprofessionalism, poor communication, and an overall lack of consideration for my dental needs. Her inability to fulfil my requests, her baseless excuses, and her attempt to shift blame onto me demonstrate a severe lack of professionalism and competence. I strongly advise others to exercise caution when considering Maria Picazo as their dentist, as my experience suggests that she may not prioritize the well-being and satisfaction of her patients.

The Dentists Old Market
The Dentists Old Market

Hi Bradley,

We are sorry to hear that we have not met your expectations on this occasion. We would like to resolve this misunderstanding so if you would like to contact the practice then we can discuss this matter further.

Kind regards
TDOM

Rebecca Lefevre 2 years ago

Fantastic experience: I came here to see Dr Maria upon recommendation from a friend, after my previous dentist in Bristol refused to carry out root canal on a very painful tooth which needed treatment. She is extremely thorough, patient, precise (she located a crack in my tooth which my other dentist didn’t see) and I really felt like I was in good hands under her care. After a successful root canal & crown fitting my tooth is SO much better , and I cannot thank her enough! 100% recommend as one of the best practises in Bristol! The receptionists are great , and booking appointments has always been easy and fuss free.

Amy 2 years ago

Fantastic experience: Great experience here, all the dentists and hygienist that I've had an appointment with have been so kind and informative, not judgemental just genuinely providing any advice and addressing concerns. Just had my cavity fixed and they were very good at doing it painlessly despite the awkwardness of addressing my back tooth.

Rhona Thomas 2 years ago

Fantastic experience: Kain is a fantastic dentist. He explains everything thoroughly, he is gentle and you never feel rushed. The whole team are friendly and welcoming. As a dentist myself, I can happily recommend the practice.

Marlena 3 years ago

Fantastic experience: I highly recommend! I made an appointment the same day without any problems - which is a great plus, the ladies at the reception are very nice (honestly, I have never met such helpful and understanding receptionists!). Doctor Steven Ho was a professional, explained everything thoroughly and was very helpful. Quickly, efficiently and without problems. I will definitely come back if I have any dental problems

Judit Navarro 3 years ago

Fantastic experience: I went to The Dentists Old Market because I had an awful and unbearable pain in one tooth and my face was swollen. They gave me an appointment for the same day and the service given was outstanding. Dr. Oliveira and the nurse were very professional and very helpful. She prescribed me some antibiotics as I had an infection and I couldn’t be happier. The ladies in reception were also very nice and helpful. Highly recommended and worth the money!!

Gill Marsden 3 years ago

Fantastic experience: My experience of having my teeth straightened and whitened at the Dentist Old Market has been excellent. Throughout the treatment Kain and Claire have both been brilliant. I felt very relaxed every time I visited as they were so friendly and welcoming while being totally professional. Kain is a perfectionist about getting the best result and I am very pleased as my teeth now look exactly how I wanted and very natural. Thank you so much both of you and to the reception team who are also very friendly and helpful. I would recommend this dentist practice to anyone who wants their smile improving.

Sarah Bristol 3 years ago

Fantastic experience: Dr steven Ho was very gentle ❤️✌️

P Joannidis 3 years ago

Fantastic experience: I went to The Dentists Old Market to have two Implants fitted. I was seen by Dr Steven Ho. Dr Ho explained in great detail the process, timeline and cost. I felt immediately comfortable and relaxed. I had many visits over a few months because of the healing needed and at all my appointment Dr Ho was meticulous with my treatment making me feel comfortable and painfree. After having my implants fitted my confidence was restored to smile again. I highly recommend Steven and will continue as a future patient.

Cathy Bracey 3 years ago

Fantastic experience: I first joined the Practice in the late 1980s and apart from a brief hiatus have been a patient ever since. My children and I have always received excellent quality advice and treatment. I recently needed to address long-standing damage to a front tooth with a veneer needing to be fitted and a crown replacement to the adjacent tooth. The attention to detail to achieve the best result was second-to-none. I have recently relocated to Cornwall, so have registered with a local Practice but would recommend Old Market Dental Practice to anyone wishing to receive top notch dental treatment from professional, friendly staff. Happily, I am able to remain on the patient register in case of urgent treatment being needed when visiting the area....what more could I ask!?

Beth Harper 3 years ago

Fantastic experience: I couldn’t recommend this dentist enough. I’ve needed a fair bit of work doing and not once have I felt judged or told off (like most dentists I’ve been to!) I always leave feeling really empowered that I can save my teeth and gums. The entire staff are incredibly friendly and make you feel really welcome as soon as you walk in!

Hannah Moultrie 3 years ago

Fantastic experience: My family and I have being seeing Kain at the The Dentist Old Market for years, and have been consistently happy with the wonderful service and friendly, professional manner of everyone at the practice. We wouldn't go anywhere else!

The Dentists Old Market
The Dentists Old Market

Thank you Hannah for your lovely review - it's much appreciated.

Aplin moultrie 3 years ago

Fantastic experience: The team at Dentist Old Market are a brilliant bunch. Understanding and supportive when my children struggled with the idea of dentistry. A very inclusive and welcoming place, I have recommended to many folk.

Nana Geo 3 years ago

Negative experience: They charge differently the British citizens to those who are non British. They charge more and in advance if you come from abroad, no matter how many times you have visited the practice and if you have lived for decades in the UK. Moreover they are rude,dismissive and when you face them with what they have done, they have no arguments to prove you otherwise. To cut a long story short they only see you as money and not as a human being.

The Dentists Old Market
The Dentists Old Market

Dear Nana,
We are sorry that you feel this way. We would like to assure you that it is our practice policy that all new patients pay a deposit prior to longer appointments being booked. This was introduced to avoid non attendance of appointments. Furthermore, we have no prior knowledge if a patient is 'non-British' or other.

Your comments are not a reflection of our ethics or values. We are a diverse and inclusive team, with the Principal dentist and all other dentists being 'non-British' or other. We treat all of our patients with respect and equality.

We hope this reassures you and clarifies any misunderstanding.

The Dentists Old Market

Adrian Collins 3 years ago

Fantastic experience: Just brilliant to have a crown done in just a day, incredible technology that makes this whole process very smooth and much less disruptive. Thank you to Kain and his team.

Christopher Gregory 3 years ago

Fantastic experience: I asked Kain at the Dentists Old Market to complete some minor composite bonding work to make my smile a little straighter. Kain managed my expectations throughout the whole process and managed to achieve exactly what I wanted whilst retaining a very natural look. I’m really happy with the results and service I received and would definitely recommend.

The Dentists Old Market
The Dentists Old Market

It was great to see you as always Christopher. I'm glad we could help you achieve the subtle changes you wanted that can make a big difference. We look forward to seeing you soon.

Peter Ross 3 years ago

Fantastic experience: I have been coming here for years. It is a highly professional place but most of all it is extremely friendly. I recently had some work done which took a few hours and was completely painless and Kain serenaded me with my favourite ELO music. Brilliant!

Francesca M 3 years ago

Fantastic experience: Amazing, 5-star service from a team of patient, understanding professionals. As a nervous patient, I really appreciate that Dr Rowlings explains the process as we go and takes the time to make sure I'm feeling comfortable. I never thought that I would feel so at ease at the dentist, but the Dentists at Old Market have truly changed that. Visited recently for a bridge fitting and would highly recommend - natural looking work that has left me with a lovely smile!

jimena bulich 3 years ago

Negative experience: They charged me A LOT of money after my appointment without letting me know how much it would be. Crazy amount for not having a previous warning.

ANGELA FRANCISCO 3 years ago

Fantastic experience: Was really good, my tooth was quickly fixed ☺️

The Dentists Old Market
The Dentists Old Market

Thank you for your review Angela. We are happy we were able to help and look forward to seeing you soon.

Meg Pickup (Meg) 3 years ago

Fantastic experience: I’m very nervous of the dentist after a traumatic experience as a child and as such haven’t visited one in 7 years. I’ve now had initial check-up, x-ray and hygienist here. Seen by Sandra and Carriann and I can not say how wonderful they both were. They explained everything they did in detail, let me ask any questions, calmed my nerves and I can not thank them enough for a fabulous service. Already booked my return visit in 6 months. Thanks again.

The Dentists Old Market
The Dentists Old Market

Thank you Meg for your lovely review. We look forward to seeing you on your return visit.

thomas thomas 4 years ago

Negative experience: Incompotent - could not find a crack in my tooth that is still causing me pain.

Adam 4 years ago

Fantastic experience: I booked into The Dentist as I chipped my two front teeth and was experiencing some pain from the caps placed by a previous dentist and it also impacted my confidence. After an initial consultation with Dr. Ho I immediately felt comfortable with what he proposed and after several appointments my teeth look amazing and I have so much more confidence, more importantly pain free! Dr. Ho is personable and has a meticulous attention to detail. He describes each part of the process with you and ensures that you’re comfortable as the sessions go on. The reception and support staff are excellent and a real testament to an overall great experience (as far as wishing to go to the dentist)! The Dentist offers an affordable plan that covers a scale and polish twice a year and two check ups (amongst other benefits too). The scale and polish with the hygienist is equally personable and does a fantastic job. I found the Dr. Ho ensures that he is always delivering his best work, for example, I had a crown fitted and it took a couple fittings as he wanted to ensure the colour matched my teeth as accurately as possible, this was a nice touch. Overall, it’s a fantastic dentist, I wouldn’t recommend anywhere else, take a look at my before and after photos. They’re a testament to Dr. Ho and the teams work. Thanks again, Adam.

The Dentists Old Market
The Dentists Old Market

Thank you Adam for your great review. We really do appreciate you taking the time to post this - and love hearing this feedback. It makes our day.

MAGIC HUD 4 years ago

Fantastic experience: I had my first hygienist appointment with Suzanne this morning and it was a really good experience. My initial appointment was a few weeks ago but there was a little mix up, it got dealt with quickly and professionally and was rescheduled no problem. I felt super comfortable and relaxed from the start. Suzanne is really friendly and great at her job, my teeth are sparkling and I was well looked after. I'm a smoker and drink coffee so I do get a little nervous in case I get told off but Suzanne just gave me good advice and didn't judge. The surgery is clean and organised. I'm a new patient but I will definitely be returning for regular cleans and check ups in the future. Thank you Suzanne and all the team :)

Rhianwen Bailey 4 years ago

Fantastic experience: I cannot thank Kain and the team more for my new smile! I had fixed braces (six month smile) and whitening and I literally couldn't be happier! All of the staff are amazing and Kain is incredible, he is a total perfectionist so I knew I was in very safe hands, and he constantly made me feel at ease, knowing that we would get the perfect result. I can't stop grinning. I would recommend to anyone! Thank you, thank you, thank you!

The Dentists Old Market
The Dentists Old Market

Thank you so much for the lovely review Rhianwen. It's been a pleasure treating you and we look forward to seeing you again soon.

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