mydentist, Kelham Island Smile Suite, Sheffield
Information about mydentist, Kelham Island Smile Suite, Sheffield
S3 8SE, Sheffield
Opening hours
- sunday: (closed)
- monday: 8:30-17:30
- tuesday: 8:30-19h
- wednesday: 8:30-17:30
- thursday: 8:30-17:30
- friday: 8:30-17:30
- saturday: 9h-13h
mydentist, Kelham Island Smile Suite, Sheffield offers a wide range of teeth straightening services for adults and children under 18 including fixed braces, clear braces and Invisalign clear aligners. We also offer services such as, dental check-ups, dental hygiene and cosmetic dentistry (including composite bonding and teeth whitening). Our highly skilled clinicians and orthodontists can tailor innovative techniques to individual needs within a professional yet friendly environment to create beautiful smiles. You don’t need a dentist referral to be referred for private teeth straightening options, or hygiene appointments. Book a free consultation to discuss treatments and finance options. We look forward to seeing you soon.
Our comment from Best Dentists about mydentist, Kelham Island Smile Suite, Sheffield:
mydentist, Kelham Island Smile Suite is a modern and welcoming dental practice located in Sheffield, UK. With a team of friendly and professional staff, they consistently deliver an exceptional level of care and service, ensuring every visitor feels at ease during their dental appointments.
Key Highlights of the Practice:
- Friendly and supportive staff who prioritize patient comfort.
- Efficient appointment scheduling and minimal waiting times.
- A clean, modern environment with advanced dental technology.
- Excellent orthodontic services, with many patients reporting significant improvements in their treatment.
- Highly rated for communication, ensuring that patients are well informed and reassured throughout their dental journey.
- A strong focus on children's dental care, creating a positive experience for young patients.
Overall, mydentist, Kelham Island Smile Suite is highly recommended for anyone in need of dental care in a friendly and professional setting.
Services and Treatments
mydentist, Kelham Island Smile Suite, Sheffield: Reviews
Negative experience: Terrible! Called in today and yesterday and they've declined me so many times. Waiting time on the phone about 30 mins. Absolutely fed up!
We are very sorry to receive your 1-star review, however, using the details you have provided we have been unable to locate you as a patient at this practice. If you wish to discuss this further, please contact the practice and ask to speak to the Practice Manager. If you have mistakenly added the review to the wrong practice, please could we ask that you remove it and re-direct to the correct practice.
Kind Regards
mydentist Patient Support Team
Negative experience: Rude staff if you don’t do what they say
Apologies for any inconvenience caused. We value respectful communication and want to improve. Please contact us at 0114 321 3814 to allow us to look into this as we cannot identify you from the name left on the review.
Kind regards,
Julie - mydentist Patient Services Team Leader
Fantastic experience: Extremely helpful staff, making everything easier than it should be. I was contacted multiple times by Ramona the Treatment Coordinator, who is always following up and keeping up with me, making sure the preparations are all going as they should be. Truly feel cared for, and I'm grateful for the constant assistance.
Hi Alenezi. Thank you for your wonderful feedback. We're pleased the team made your experience smooth and that you felt truly cared for throughout. It's great to hear that Ramona, our Treatment Coordinator, was particularly helpful with her follow-ups and constant assistance. We strive to provide this level of care to all our patients, ensuring their preparations and overall experience are as seamless as possible. Your appreciation means a lot to us, and we're grateful for your kind words.
Kind Regards
mydentist Patient Support Team
Negative experience: Avoid Roopal, formerly at Shalesmoor, who will try and push you into having unnecessary private treatment. She'd tried to do it a couple of times to me but I finally decided to leave when she couldn't mask the little smirk on her face while she was trying to do it the last time. Their service was always very average anyway
We would appreciate the opportunity to discuss your comments, if you have not already done so could you please contact the Practice Manager who will be happy to look into this for you.
Kind regards,
Julie - mydentist Patient Services Team Leader
Negative experience: Booked for a check and was told I needed some treatment and to call and schedule. I called 10 times, once each week and was told someone will call you back soon but nobody did. Can’t recommend
We are very sorry to receive your 1-star review and would very much appreciate your further feedback. If you would like to share your experience with us, please email [email protected].
Kind Regards
mydentist Patient Support Team
Positive experience: Nice staff and wonderful experience
Hi Huzaifah. We very much appreciate your 4 star review. Its amazing to hear this feedback.
Kind Regards
mydentist Patient Support Team
Negative experience: This is regarding the mydentist shalesmoor practice which has now, fortunately, shut down. However, considering that this is the same brand I think it is important to make people aware of the shockingly poor standards of care that the mydentist network has allowed in the past. My partner made multiple visits to that practice. What started as a toothache ended up as one of the most painful and traumatic experiences of her life. Due to the actions of the dentists she spent weeks on maximum dosage of painkillers and had to have extensive corrective procedures undertaken by another, actually competent dentist. This included multiple root canals. Throughout her visits, the staff were consistently patronising and disrespectful. Finally, they have her antibiotics (for an infection they had caused) which contained penicillin, which she is severely allergic to. Luckily, we caught this in time... Please be mindful when selecting your dentist.
We are sorry to hear of your partners experience, due to Data Protection we are unable to discuss this further as it does not relate to your own treatment and additionally is not the correct practice.
If you wish to discuss this further please ask your partner to contact our Patient Support Team who will be happy to assist.
Kind regards,
Julie - mydentist Patient Services Team Leader
Negative experience: My daughter had a orthodontist appointment here and she said she didn't even want to come back here ! She said that the dentist were extremely rude, and very unprofessional when speaking to her. she asked a question to the dentist, and the dentist said and I quote 'i have no idea what youre talking about", then just to ignore my child! What ?! Description of lady who has blonde hair and blue eyes who wore glasses as well didn't even say hi to us when me and my child both came inside the room? It was room 5 as I remember, and there was a trainee nurse in the room as well. My daughter said the trainee nurse had hurt her upper lip which had caused it to bleed, because the trainee nurse did it so harshly! Wish I couldve gotten the names. Thanks to you my daughter doesn't even want to come here again !!! Is this what type of example you are setting ? Have a word with your staff and fix this. Recommend to not come here !
We are concerned to hear about your experience at mydentist, Kelham Island Smile Suite. Please contact us at 0114 321 3814 to discuss this further.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Really nice staff, very supportive in how to help with dental hygiene.
Thank you for taking the time to share your positive experience with us. We are honored to have such supportive staff who are dedicated to helping with dental hygiene.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Smooth, pain free and comforting experience. Never felt more excited to go to a dentist
I'm happy to hear your treatment went well. Thank you for your 5-star review.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Great orthodontist. Been attending for some time now while my son has his brace treatment. They are always very helpful.
Your positive experience is greatly appreciated. Thank you for sharing your feedback with us.
Kind regards,
Julie - mydentist Patient Services Team Leader
Fantastic experience: Fantastic service - the first time we have been to this clinic. Thankyou to Tracey on reception for making the experience so easy, so accommodating and went above and beyond! Also the fab orthodontist who really knew his stuff.
We are grateful for your fantastic feedback, Aimi! Thank you for recognising Tracey and our orthodontist.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Amazing experience, i have been coming here with my 15 year old daughter for over a year, really friendly staff and always work thoroughly. Highly recommend.
Your feedback is incredibly valuable. We're thrilled to hear about your amazing experience at mydentist, Kelham Island Smile Suite. Thank you for recommending us!
Kind Regards,
mydentist Patient Support Team
Negative experience: Unfortunately, I had a negative experience with this clinic. I came in for a free consultation during which I was told, and I quote, the orthodontist was about 95% sure no teeth removal would be necessary for the straightening. I was happy to hear this and paid £100 for the next steps, which included more photos and X rays. When discussing the additional checkups, I was told that 4 of my teeth would need to be removed if I was to proceed with the procedure. While my teeth are not straight, they are healthy so there is absolutely no way I'd have continued with the process and paid £100 if I knew teeth removal would be absolutely necessary. Frankly, I feel like I was given misleading information and regret contacting them.
It's regrettable to hear about your experience, Mariya. Please feel free to contact us at 0114 321 3814 to discuss this further.
Kind Regards,
mydentist Patient Support Team
Fantastic experience: Never had a problem always get in early or on time
Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: From start to finish all the staff have been great, including the reception. Any questions have been answered. Daughters words "10 out of 10, would recommend." Thank you for your work!
Thank you for taking the time to leave us a 5-star review.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Two years of braces for my Daughter. The difference is incredible! The brace did all the work without the need to have any teeth removed - fantastic news all round! The Team at Kelham Smile Suite have been great. Time for the Retainers now
Your feedback is incredibly valuable to us. We're glad to hear that your daughter had a positive experience with her braces at our Kelham Smile Suite. Don't forget to wear those retainers!
Kind Regards
Julie Wood - mydentist Patient Services Team Leader
Fantastic experience: Great work, really happy with the results.
Thank you immensely for your kind words. We are pleased to hear that you are happy with the results. If you have any further questions or concerns, please don't hesitate to contact us at 0114 321 3814.
Kind Regards
Julie Wood - mydentist Patient Services Team Leader
Fantastic experience: always very well mannered and always make you feel welcome
We genuinely admire your kind words and are pleased to hear that you always feel welcome at our practice. Thank you for choosing mydentist, Kelham Island Smile Suite.
Kind Regards
Julie Wood - mydentist Patient Services Team Leader
Fantastic experience: very sweet people, lovely service, wonderful results and environment!
We are utterly delighted to hear that you had a wonderful experience at mydentist, Kelham Island Smile Suite. Thank you for your kind words!
Kind Regards
Julie Wood - mydentist Patient Services Team Leader
Fantastic experience: Had them for 15 month I had a fang right up in my gum and withing a matter of months it was as straight as it can be I highly recommend this place the staff are really nice towards us patients
Thank you for your wonderful feedback! We are thrilled to hear about your positive experience with us at mydentist, Kelham Island Smile Suite. Our team is dedicated to providing excellent care to all our patients. If you have any further questions or concerns, please don't hesitate to contact us at 0114 321 3814.
Kind Regards
Julie Wood - mydentist Patient Services Team Leader
Fantastic experience: The Dental service is great. The staff are lovely. They look after their young patients well. The location is good. We highly recommend this place..
Thank you for your wonderful feedback! We appreciate your recommendation and are thrilled to hear that you had a great experience at mydentist, Kelham Island Smile Suite. We look forward to seeing you again soon.
Kind Regards
Julie Wood - mydentist Patient Services Team Leader
Fantastic experience: Staff employees are kind. Braces have never been an issue for me due to the professional and lovely attitudes of ALL the staff. Definitely a great experience.
We're grateful for your positive feedback and are pleased to hear that our staff made your experience a great one. Thank you for choosing mydentist, Kelham Island Smile Suite.
Kind Regards
Julie Wood - mydentist Patient Services Team Leader
Fantastic experience: Very happy with my son's experience here so far. The staff are professional & friendly. His dental work is progressing well.
Thank you for your review. We are glad to hear that your son's experience at mydentist, Kelham Island Smile Suite has been positive. Our staff is dedicated to providing professional and friendly service to all our patients. If you have any further questions or concerns, please feel free to contact us at 0114 321 3814.
Kind Regards
Julie Wood - mydentist Patient Services Team Leader
Fantastic experience: Brilliant care and very happy with my daughters teeth
Thanks for the positive feedback, Phil! We're excited to hear that you're happy with your daughter's teeth. If you ever need anything, feel free to give us a call at 0114 321 3814.
Kind Regards
Julie Wood - mydentist Patient Services Team Leader
Fantastic experience: very good the staff are very nice
Thank you for your kind words, Stella. We are excited to hear that you had a great experience with our staff at mydentist, Kelham Island Smile Suite.
Kind Regards
Julie Wood - mydentist Patient Services Team Leader
Fantastic experience: Very good nice dentist and receptionists over all its good :> and they do there job very well ✨️✨️
We're thrilled to hear that you had a good experience at mydentist, Kelham Island Smile Suite. Thank you for your kind words and for choosing us for your dental care. If you have any questions or need further assistance, feel free to contact us at 0114 321 3814.
Kind Regards
Julie Wood - mydentist Patient Services Team Leader
Fantastic experience: Absolutely brilliant very caring and compassionate always seen on time all staff are lovely and friendly looks very clean and tidy and doesn't have the dentist like smell
Thank you for sharing your positive experience with us, Emma. We are happy to hear that you found our practice caring and compassionate. We strive to provide a clean and friendly environment for all our patients.
Kind Regards
Julie Wood - mydentist Patient Services Team Leader
Fantastic experience: Modern, clean reception area, punctual appointments every time. Really happy with the treatment my daughter is receiving here.
We're elated to hear that you're happy with the treatment your daughter is receiving at mydentist, Kelham Island Smile Suite. Thank you for your positive feedback!
Kind Regards
Julie Wood - mydentist Patient Services Team Leader
Fantastic experience: Really friendly staff, lovely modern premises
Thank you for sharing your experience with us. We're glad to hear that you found our staff friendly and our premises modern. If you have any further feedback, please don't hesitate to contact us at 0114 321 3814.
Kind Regards
Julie Wood - mydentist Patient Services Team Leader
Fantastic experience: The experience i have been receiving as been amazing my treatrment plan was explained to me in detail. All the staff are Friendly and welcoming
We're excited to hear that you had an amazing experience at mydentist, Kelham Island Smile Suite. Our staff always strive to provide detailed treatment plans and a friendly atmosphere. Thank you for your positive feedback.
Kind Regards
Julie Wood - mydentist Patient Services Team Leader
Positive experience: Super professional service and very accommodating to our needs.
We are thrilled to hear that you found our service professional and accommodating. Thank you for your feedback!
Kind Regards
Julie Wood - mydentist Patient Services Team Leader
Fantastic experience: They are really helpful and answer any questions and are really supportive of patient .
Thanks for your kind words, Heena! We're glad to hear that you found our team helpful and supportive. If you have any more questions, feel free to give us a call at 0114 321 3814.
Kind Regards
Julie Wood - mydentist Patient Services Team Leader
Fantastic experience: Swiftly executed NHS braces referral
Thank you for your review. We're glad to hear that your NHS braces referral was swiftly executed. If you have any further questions or concerns, please don't hesitate to contact us at 0114 321 3814.
Kind Regards
Julie Wood - mydentist Patient Services Team Leader
Fantastic experience: Amazing, all the staff are really respectful and take care of their patients. They always keep me updated on when my next appointment is and constantly call to remind me. Can’t fault them amazing service.
We're pleased to hear that you had an amazing experience at our Kelham Island Smile Suite. Thank you for your kind words and we look forward to seeing you at your next appointment.
Kind Regards
Julie Wood - mydentist Patient Services Team Leader
Fantastic experience: Great orthodontist, very friendly, helpful staff. Been bringing me son for his brace journey and always feel very welcome. Would definitely recommend
We're thrilled to hear that you and your son have had a positive experience with us at mydentist, Kelham Island Smile Suite. Thank you for recommending us!
Kind Regards
Julie Wood - mydentist Patient Services Team Leader
Fantastic experience: Great dentist. Always on time, happy to provide proof of appointments for school leave. Very nice offices, always clean and tidy. Very pleasant staff. Would highly recommend.
We're elated to hear that you had a great experience at our dental practice. Thank you for recommending us!
Kind Regards
Julie Wood - mydentist Patient Services Team Leader
Positive experience: Always had a good experience here. Professional staff and pleasant environment. As the parent of the patient, it would be nice if there was more space in the consultancy rooms so that it was easier for me to be present during the appointment.
Hi Sam, Thank you for your 4-star review. I am very pleased to hear of your experience and I will share your feedback with the Practice Team.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Great service. My child’s teeth are looking great.
We're glad to hear that your child's teeth are looking great. Thank you for your review. If you have any concerns in the future, please don't hesitate to contact us at 0114 321 3814.
Fantastic experience: Always well organised and quick
Thank you for your wonderful feedback! We are glad to hear that you found our practice well organised and efficient. If you ever need anything, don't hesitate to call us at 0114 321 3814.
Kind regards,
Julie - mydentist Patient Services Team Leader
Fantastic experience: the staff Kelham island smile suite were very kind and my experience with braces was very quick, throughout my treatment they were very helpful, the receptionists Lynne and Tracey the receptionists were lovely and always happy to help. my experience was very good and i would highly recommend
We're ecstatic to hear about your positive experience at mydentist, Kelham Island Smile Suite. Thank you for your wonderful feedback!
Kind regards,
Julie - mydentist Patient Services Team Leader
Fantastic experience: Been a good experience throughout made everything very clear and we’re supportive
We greatly appreciate your positive experience at mydentist, Kelham Island Smile Suite. Thank you for your kind words and we are glad to hear that everything was clear and supportive throughout your visit.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Very friendly staff and always very professional
Thank you for your kind words, Asgar. We're grateful for your feedback and are pleased to hear that you found our staff friendly and professional. We look forward to welcoming you back at your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Absolutely fantastic practice. Staff are all so friendly and helpful. Always efficient, on time and accommodating. Thank you.
Your feedback is incredibly valuable to us. We are thrilled to hear that you had a fantastic experience at mydentist, Kelham Island Smile Suite. Thank you for your kind words and we look forward to seeing you again soon.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I have been attending for the pass 6 months and every time the staff have been so welcoming. It was great to speak with the practice manager you could really tell she is highly passionate about her staff and patients ( really impressed would defiantly recommend)
We're overjoyed to hear about your positive experience at our practice! Thank you for recommending us, we truly appreciate it.
Kind Regards,
mydentist Patient Support Team.
Fantastic experience: Had an amazing first experience here. Had a scale and polish done by Alison and Bridgette both of whom were lovely and took great care. The results were amazing! Will definitely be coming back
We are happy to hear about your amazing first experience at mydentist, Kelham Island Smile Suite. We look forward to welcoming you back for your future dental needs. Thank you for choosing us!
Kind Regards,
mydentist Patient Support Team.
Fantastic experience: Great service. Staff friendly and helpful. Appointments always run on time. My son is extremely happy with his treatment. Thank you!
Your review is appreciated. We are thrilled to hear that your son is happy with his treatment. Thank you for sharing your experience with us.
Kind Regards,
mydentist Patient Support Team.
Fantastic experience: Exceptional reception staff and dentists. Always friendly and polite.
Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I had twin block braces and currently have regular train track braces and they were so nice they talked me through it all, we're very kind always explained what they were doing. I had one issue with my twin block brace and they were helpful and fixed the problem effectively and quickly without making me wait too long.im never waiting in the waiting room too long and even the receptionists are kind and welcoming. Five stars, thankyou for helping me smile
Your feedback is incredibly valuable to us. We are delighted to hear that you had a positive experience with us and that we were able to help you smile. Thank you for choosing mydentist, Kelham Island Smile Suite.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Excellent service from all the staff, receptionist are cheerful and welcoming and the dentists and assistants are friendly, efficient and explain everything really well with no jargon. Very happy with the service provided 10/10
Your review is appreciated. We are thrilled to hear that you had an excellent experience at mydentist, Kelham Island Smile Suite. Thank you for your kind words and for choosing us for your dental care needs. We look forward to seeing you again soon.
Kind Regards
mydentist Patient Support Team
Fantastic experience: My first visit was a few weeks ago and was my first visit to a dentist this century. After having less than ideal experiences with dentists as a child I was fairly nervous. However, I needn't have been worried. Technology and care have moved on so much. I've had two visits now and both have been extraordinarily easy. No pain and no discomfort during sessions. I had a temporary filling today and was in and out within ten minutes. Absolutely fantastic service. Tin Wal Ip is really excellent. I cannot praise her pragmatic and easy going manner enough.
We are utterly delighted to hear about your positive experience at mydentist, Kelham Island Smile Suite. Thank you for sharing your feedback and we look forward to seeing you again for your future dental needs.
Kind Regards
mydentist Patient Support Team
Fantastic experience: had a great experience at mydentist today, they fitted me in as an emergency appointment so quickly and provided the best service. the receptionists were so lovely and welcoming, especially Lynn. My orthadontist Jamie was fab, so pleased with the service I received today! thank you so much to everyone there, much appreciated! x
We are excited to hear that you had a great experience at mydentist! Thank you for your kind words about our team, especially Lynn and Jamie. We appreciate your feedback and look forward to seeing you again soon.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Had invisalign treatment and all the staff members were so lovely! Everything went smoothly and i’m really happy with my teeth. Thank you to everyone at Kelham Island Smile Suite! :)
We are overjoyed to hear that you had a positive experience with your invisalign treatment at Kelham Island Smile Suite! Thank you for choosing mydentist.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Brilliant service and lovely staff! Took time to explain everything thoroughly to my 16 year old. Putting him and myself at ease straight away! Highly recommend! 18 months on, my sons teeth look absolutely amazing!!!!
Thank you for such a wonderful review. It is very much appreciated. I'm so happy to hear that everything was fully explained to you in a caring and appropriate way. Thank you for your 5-star review and recommendation.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Amazing job with the braces and yvonne was so gentle sweet and caring
Hi Zahra, Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Yvonne.
Kind Regards
mydentist Patient Support Team
Fantastic experience: This service is very good and the staff are so friendly!
Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Highly recommended. Kept me and my daughter well informed and reassured all the way through the process of having her braces fitted.
Hi Gail, Thank you for taking the time to leave a 5 star review and recommendation. It’s wonderful to read your feedback. We look forward to welcoming your daughter back to mydentist for her next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: The experience from start to finish was great. Staff very friendly. From seeing Dr Tinsley at the 1st apt who is lovely and explained things really well to seeing Yvonne at the retainer apt. The appointments were always on time. Thank you.
Hi Tina, Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Dr Tinsley, Yvonne and the practice team.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
mydentist Patient Support Team
Fantastic experience: Really pleased with my experience. Very clean, staff are professional, put you at ease if nervous. Would recommend
Hi Jennifer, Thank you for taking the time to leave us a 5-star review and recommendation. We look forward to welcoming you back to mydentist for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: The quality of care my daughter has received has been amazing. Her teeth look fantastic. Totally recommend KI Smile Suite!
Hi Victoria, Thank you for taking the time to leave us a 5-star review and recommendation. Thank you for sharing your patient experience with us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I had an appointment for a replacement retainer just before chirstmas, and all of the staff were professional and really friendly. Great service from the moment I walked through the door. Thanks Elvy, Georgia, Bridget, Debs and Charlotte.
Hi Amy, Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Really kind and efficient service. My teenager feels very comfortable with the staff and we're really pleased with the ongoing treatment.
Hi Vanessa, Thank you for such a lovely review for our practice. They are a great team who really care for their patients.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Brilliant service today ! Really professional from all the staff !
Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Friendly staff and good service.
Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Very friendly and polite and professional.
Thank you for your 5-star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Friendly, helpful people. Appointment did not take long
Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: My daughter has been a patient with Kelham Island Smile Suite for 6 months, currently having orthodontic treatment (braces). Initial appointment to starting treatment was very quick. All staff are welcoming & put my child at ease. Premises are modern & welcoming. Would definitely recommend this Practice.
I'm happy to hear your treatment went well, Its also lovely to hear that you trust the practice with your dental care. Thank you so much for your review and recommendation.
We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Receptionist all very nice. Dentists are all very lovely and gentle with my teeth, Megan was really sympathetic as she also had had braces. Felt very welcome coming here
Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Friendly staff
Thank you for taking the time to leave us a 5-star review.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Really friendly and professional clinic.
Thank you for your 5-star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: My daughter has fixed braces on her teeth she sees the team at Kelham island suite and they are always friendly and reassuring to her.
I'm so happy to hear that everything was fully explained to your Daughter in a caring and appropriate way. Thank you for your 5-star review and recommendation.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Very welcoming and friendly service at this practice. I was seen to by Megan and Olivia and i received very efficient and professional treatment due to their strong communication. Will definitely be going again.
Thank you for such a lovely review for our practice. They are a great team who really care for their patients.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Can’t fault the service and skill of this practice for my daughter. Very friendly, they seem to have all the latest tech, and love the way they use their top orthodontists (Mr O’Dwyer in our case) in every visit, and the trust in the skill of his team to implement his decisions. Top notch place.
Thank you for such wonderful feedback for our practice. They will be thrilled to see your review.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Took my daughter to have her braces put in, excellent service. Polite and friendly staff from reception to the dentist. Professional too!!
Thank you for your 5-star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Great treatment for my daughters teeth
Thank you for such wonderful feedback for our practice. They will be thrilled to see your review.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: My daughter is currently having treatment for braces here and after just a few months her teeth are already looking so much straighter. The service is friendly, good quality and efficient- we’ve been really impressed!
Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Had my first appointment with them and am incredibly impressed by their efficiency and friendly, courteous manner. Marlie in particular is a star and really put in extra effort to help me out. Many thanks to all that work there.
Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Brilliant service! Always friendly, knowledgeable and punctual.
Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Excellent service, professional staff. Everything was well explained to me before going ahead with my fixed brace. The practice is easy to find and very clean and modern inside, would definitely recommend.
I'm so happy to hear that everything was fully explained to you in a caring and appropriate way. Thank you for your 5-star review and recommendation.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Great experience with such a kind and welcoming team.
Thank you for your 5-star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: My daughter started her treatment here 7months ago, she has received outstanding treatment. Dr O’Dwyer explained all aspect of her treatment in great detail which gave us great confidence . Defiantly a place to go to have bracers
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Dr O'Dwyer..
We look forward to welcoming your daughter back to the practice for her next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Treating my son at the moment on the nhs and very happy with the service. Excellent reception staff and knowledge staff
Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: My son was one of the 1st to have an appointment just after covid & we can’t be happier with the results and service we have received highly recommended
Its lovely to hear that your son trusts the practice with his dental care. Thank you so much for your review and recommendation.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Brilliant, very good service, friendly and efficient staff. Just outside city centre so easy to get to with parking near by.
Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Great practice
Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Visited this practice yesterday- what a stunning practice it is. The surgeries are amazing and the team are super friendly. Such a lovely feel when walking in.
Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Good dentistry, polite and professional doctors!
Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Very good orthodontics!
Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Negative experience: Poor neighbours bullying long established families who have occupied the properties for longer. May think they can give you a good smile but they've definitely wiped the smile of there neighbours.
Due to an issue with our Review platform we have only received your review recently, we are sorry for the delay in this matter. If you have not already had a resolution to your comments, please contact the Practice Manager who will be happy to assist at this time.
Kind Regards
{my}dentist Patient Support Team
Negative experience: Horrible neighbours - certainly won't be visiting this place if they're trying to ban residential occupants of the building from parking bikes in the garage, something we've been doing here for almost 5 years since moving in after being promised communal bike storage facilities by the original developers (as a condition of being permitted by the council to reduce the size of the originally planned ground floor car park under the guise of making the building a "no car development"). What a rude and unneighbourly way of introducing themselves.
Due to an issue with our Review platform we have only received your review recently, we are sorry for the delay in this matter. If you have not already had a resolution to your comments, please contact the Practice Manager who will be happy to assist at this time.
Kind Regards
{my}dentist Patient Support Team
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