Bourne Dental Practice
Information about Bourne Dental Practice
PE10 9NB, Bourne
Opening hours
- sunday: (closed)
- monday: 9h-19h
- tuesday: 9h-17:30
- wednesday: 9h-19h
- thursday: 9h-17:30
- friday: 9h-15:30
- saturday: 9h-12:30
Our comment from Best Dentists about Bourne Dental Practice:
Bourne Dental Practice is highly regarded for its exceptional patient care and friendly service. Many visitors have shared their positive experiences, highlighting the following:
- Calm and Reassuring Environment: Patients frequently mention feeling at ease during their visits, thanks to the patient demeanor of dentists like Priya, Gulzar, and Nick, as well as their attentive nurses.
- Expertise and Professionalism: Numerous reviews commend the skill and knowledge of the dental team, noting their ability to handle complex procedures gently and efficiently, ensuring minimal discomfort.
- Excellent Emergency Care: The practice is praised for its prompt attention to urgent dental needs, with many patients expressing gratitude for being seen quickly and receiving quality treatment without delay.
- Friendly Reception Staff: The reception team is noted for their approachability and helpfulness, contributing to a welcoming atmosphere that puts patients at ease right from the start.
- Family Orientation: Many families feel comfortable bringing their children for treatment, appreciating how the staff takes the time to explain procedures and make young patients feel safe.
Overall, Bourne Dental Practice stands out as a dedicated and caring dental provider, making it a top choice for both regular and emergency dental care.
Bourne Dental Practice: Reviews
Fantastic experience: I saw Prya and Sophie yesterday I am a very anxious when I go to the dentist but Prya and Sophie were very patient with me. Very caring and made sure I was at ease. Nothing was too much trouble. Sophie held my hand all through my procedure. Thankyou Prya and Sophie. Highly recommend if you are an anxious patient these two will look after you. After care is also amazing
Many thanks for your kind review Karen. I am pleased the team put you at ease. I will pass on your thanks to Priya and Sophie.
Fantastic experience: Excellent treatment By Elaine and all the staff.
Thanks Paul!
Fantastic experience: I had an appointment with the hygienist today, Stella. I was extremely nervous about going. Stella settled my worries and was asking if I was ok all the time. I am booked in again with her in 6 months. Highly recommend
Hi Kelly. Thanks for the great review!
Fantastic experience: On Monday 10th and Tuesday 11th November 2025 Tracey (my wife) was seen by Priya and her dental nurse Sophie. Priya explained all the procedures to her. Tracey had a tooth extracted and this was the gentlest removal she has had. Excellent care.
Hi Ian. So glad all went well. Many thanks.
Fantastic experience: I was worried about the treatment,but everything that Priya and her assistant did was so good minimal pain with the injection and a wonderful job done with my tooth. Feels good and no pain afterwards. Thank you so much.
Thanks Susan!!
Fantastic experience: Great service from the Hygienist team Ana & Kayleigh . Expert professionals who do a fab job - thankyou both for your expertise and advice
Brilliant! thanks.
Fantastic experience: Efficient procedures and good care.
Thanks for the great review Howard.
Fantastic experience: My husband had an emergency appointment with Ana today. Ana and Katie-Mai, her assistant, were both efficient and professional. The treatment was second to none and he was extremely pleased with it. Very grateful and highly recommend Ana. Many thanks.
Hi Judy. Thanks. Glad to hear we could help!
Fantastic experience: Brilliant Dentist thoughtful and understanding of patients needs
Thanks Jan!!!
Negative experience: I have never encountered anybody as rude as Elaine Upton! Recent addition to my previous review. Still only 1 star I'm afraid! Worth less! This private treatment lark is definitely biased in favour of the dentists' bank balances and not on patient care! Today I got excellent private work done in Peterborough at a fraction of the price I was quoted by this practice! Shop around and don't get fleeced!
Hi Sandy. Thanks for the review. I am sorry to hear that. Unfortunately we can find no record of you attending the practice, which makes it hard to deal with your review. If there is an issue that we can help with, please contact the practice and ask to speak to the office manager. Regards.
Fantastic experience: A great dental practice. I was able to make an emergency appointment and my tooth problem was sorted on the same day. Priya Lad was the dentist that helped take my tooth pain away and I am extremely grateful. Her dental nurse was lovely too. I would highly recommend this dental practice. Thank you
Hi Joanne, Thanks for the kind words. Priya and the team will be pleased.
Fantastic experience: I am a new patient to the practice. Mr Welch sorted out my filling as well as fitting me with a night guard that was long overdue. He put me at ease and was friendly throughout the entire consultation and procedures. I recommend very highly.
Thanks George. Glad we could help
Fantastic experience: Dr Khan and Nurse Sherwin undertook a difficult root canal. Both were very professional and personable throughout. A very kind and considerate dentist. Couldn’t ask for better.
Hi Simon, thanks for the kind review
Fantastic experience: My daughter went for a filling yesterday and had to have injections in her gums. She's never had these before. And was quite concerned. The dentist she saw was anna and the nurse who was with her keligh i seriously cannot thank them enough. They were excellent. They looked after my daughter made her feel at ease. Both Anna and Kayleigh knew exactly how each other worked. And knew, exactly what was needed. They were so good with my daughter. I seriously cannot thank them enough. A big thank you to you both it can't be easy when you're trying to calm children down. But you had all the patients in the world.it doesn't matter how old or young you are no one likes going to the dentist but being with kayleigh and Anna made the experience pleasant.
Thanks Di for the kind review. So pleased we could help and that your daughter coped well with her filling. Ana and Kayleigh will be pleased.
Fantastic experience: I had a Hygenist appointment with Stella this afternoon, I explained how sensitive my teeth are and my battle with gum disease, she was incredibly gentle cleaning my teeth and I can honestly say it's the first time in nearly 30 years that having them cleaned hasn't brought me to tears. I would highly recommend her.
That's great news. Thanks for the feedback
Fantastic experience: Have been here for years more than happy, but recently our child had an appointment with Ana and she was incredible. Our son would not enter the room as it was a different room and different person, but Ana came out to him, sat in the waiting room with him, talked him through everything that was going to happen. She was just so patient and kind and really left me with a smile. We went again to her and Katy and they were both just amazing. The difference people like this make to childrens experience really does set them apart. Thanks both. You are awesome!
Thanks Megan!!!
Fantastic experience: I saw Elaine absoutley amazing! Very friendly staff really helpful!
Thanks Natalie, I will let them all know your kind comments!
Fantastic experience: Vandana, is excellent. She is very calming, professional and reassuring whilst delivering beyond amazing results. I wish I had discovered her years ago. Highly recommended!
Thanks for the review!
Fantastic experience: I can't praise Vandana, her dental nurse Reda and the reception team, specifically Jo and Vicky, enough. I've experienced an unlucky run of painful dental issues over the last 6 months, necessitating extractions, replacement fillings and root canal surgery. Upon phoning on each occasion with pain, I've been spoken to kindly and appointments have been arranged promptly. Vandana and Reda have even eaten into their lunch hours (forgive the pun) once or twice, in order to help me. All the work I've needed, has been undertaken in a very professional and sympathetic manner. I'm extremely grateful for all this care, especially as I also have a difficult health condition to contend with. A VERY BIG THANK YOU TO YOU ALL.
The team will be please with your brilliant review. Many thanks
Fantastic experience: Dr Prakash is wonderful, so understanding and really listens. I am over the moon about the treatment here and would recommend the practice to anyone.
Hi Bekkie, we are so pleased to hear that. Thanks for the kind words.
Negative experience: I’m beyond frustrated with Bourne Dental Practice. My children have been waiting years to be seen by a dentist—only for the appointment to be cancelled. And now, we’ve been told we’ll have to wait another four months. That’s completely unacceptable. Children should not have to wait over a year for basic dental care, and then be told to wait even longer. The system here is broken. When I expressed my concerns to staff on the phone, I was accused of being rude, even though I was simply giving honest feedback about the unacceptable delays. My frustration is expected given the years of waiting but instead of reassuring me, the receptionist went quiet, and when I asked about appointment times, she replied in a dismissive tone and with a little laugh on the side, claiming she was “still looking for appointments” while offering no communication at all. Now that was rude and very poor customer service. At this point, I will not be returning to this practice for myself. I honestly wish there is another dental practice in Bourne that values patients and understands the urgency of children’s health needs. If you’re looking for timely care and professional communication, I strongly advise looking elsewhere. Bourne Dental Practice is certainly NOT the place for you.
Dear Vianne. Many thanks for your review. I am sorry that you feel we have not been able to meet your needs. We wish you all the best at your new practice.
Bourne dental
Fantastic experience: Attended today for an extraction. Priya was excellent, as always, very pleasant and professional. Priyas assistant too was a lovely lady who put me at ease during the procedure. Not forgetting the ladies on reception who did a wonderful job of understanding my mumbles following anaesthetic numbness. Keep up the good work and thank you.
Thanks for the kind review. Glad it went so well.
Fantastic experience: I visited my new dentist today Emma Martin and I was very happy. She made my visit very comfortable and I would 100% recommend her to other patients.
Thanks for the great review Laura!
Fantastic experience: Priya Lad was excellent, very good and very personable. She removed a wisdom tooth expertly and was courteous and pleasant throughout. The ladies on the front desk were very helpful and always had a smile. I felt very welcomed and looked after - would recommend to anyone.
Thanks for the great review Joseph!
Fantastic experience: Aggie and Nurse Hayley are amazing! Always take the time get to the bottom of the issue, even when very short on it, and go above and beyond to keep me informed and comforted throughout. Wouldn’t be able to get through an hours tooth extraction with anyone else.
Hi Cara. That's so nice to hear. Glad it went well. Thanks for the review.
Fantastic experience: What a wonderful Dentist Aggie is. Calmed my nerves several times with calmly spoken distraction techniques whilst she was working in my mouth. Worked for me every time. Extremely pleased with my new teeth too. A very professional and patient aware Dentist. Highly recommend her. Many thanks.
Thanks for the great review Kay. Glad we could help
Fantastic experience: Nicholas Maxey and his lovely nurse made a procedure I was dreading, both bearable and pain free. I’m now well on my way to getting my smile back and can’t thank them enough. UPDATE I now have my new bridge and it looks amazing, I can’t believe how easy and pain free the whole process was. I wish I had done this a few years ago, as this has given me my confidence back. People are often judged by their teeth, having lovely teeth now I feel I can smile and laugh, without holding my hand in front of my face. I can’t thank Nick Maxey and his nurse enough, it’s been life changing!
So pleased Jan. You did brilliantly.
Fantastic experience: From my first consultation with Dr Maxey and his assistants regarding my implant I felt totally relaxed and assured that I would regain the confident smile that I always had. I cannot praise them enough for the fantastic result that I received when I looked in the mirror! Professional yet friendly and talked me through every step of the way. Thank you so very much. Highly recommended!
Hi Paul. Thanks for the great review. I am please that we could help.
Kind regards,
Nick Maxey
Fantastic experience: I had my appointment with Dr Gulzar Khan , He was really kind person and well know because of his abilities of treatment at this Dental Clinic and Dental Nurse with Dr Khan was really nice and supportive and the way Dr Khan done the treatment shows his personal attention towards his patients and made all easy for me . I have been recommended by one of my close friend and I drove to Bourne from London just because of their specialties and their expertise . When I came to reception, everyone welcomed me smiling and everyone were very friendly , I felt very relaxed and everyone seemed caring and looking after in the clinic Everyone in this clinic are Brilliant and experienced, outstanding customer care and support , Dental hygiene are Brilliant I would give 7 start if there is any option . I would Highly Recommend this Dentist Clinic Thank you soo much everyone for your kindness and understanding
Thanks for the amazing review!
Fantastic experience: I'm very pleased with my service here
Thanks Hayley!!!
Fantastic experience: Many years I am a patient of Dr Nicholas Maxey and my daughter is a patient of Dr Phil Bramley. We highly recommend our dentists to our colleagues and friends.
Thanks for the review Donvina!
Fantastic experience: Had my first appointment with Dr Khan. Straight away he put me at ease. He was very kind and gentle. My daughter's family also have treatment by him and are very impressed too, we all thoroughly recommend Dr Khan. The dental nurse with him was kind and attentive.
Hi Heather. Thanks for the great review!
Fantastic experience: Excellent treatment from Dr Gulzar Khan and Nurse Gemma! Thank you!
Thanks for the kind review Pete.
Fantastic experience: Cannot recommend Mr Maxey enough - made me feel at ease and was very caring knowing I am an extremely nervous patient- had a tooth extracted and a filling and can honestly say I felt no discomfort at all .
Thanks for the Fab review Deborah. Glad it went so well.
Fantastic experience: Very nice staff and great service
Thanks Kyle.
Fantastic experience: This morning I attended an appointment with my dentist. I had broken a tooth. I am a very nervous Patient. I had the tooth removed. Priya was brilliant. It didn’t take too long,she was understanding and took her time explaining to me the aftercare needed after an extraction.. thank you.
Well done Brenda! Glad we could help.
Fantastic experience: Our family have been patients at this practice for many years, the service is always superior. At reception people smile at you as they greet you! Requests for help are dealt with promptly and with panache. Dentistry is exceptional with outstanding care and technical ability. Dental hygiene services too are faultless. How fortunate we are to have this practice in our community.
Hi Jacqui, thanks for the review. So pleased we could help.
Fantastic experience: I'm a very nervous person especially going to the dentist but Dr Nicholas Maxey made my visit very special. He was understanding and listened to my fears without judgement. So glad he is my dentist and will be going back once I've been to see Ana Ulyatt the Hygienist. Thank you to everyone who made my visit a pleasure and not too painfully.
Hi Sonia, that's great to hear. Glad we were able to help.
Fantastic experience: My daughter saw Gulzar Khan today and he was great with her, so kind and calming. He took the time to answer all my questions and offered advice going forwards. My daughter was anxious going in but happily booked her next appointment. Could not ask for a better service
Hi Kelly. Thanks for the kind words.
Fantastic experience: 100%recommend from start to finish we have found this practice exceptional delivering first class patient care at every part of our dental journey. We transferred from another practice as denplan patients. Nothing was too much trouble with an outstanding reception team. Jo was a pleasure to deal with, at each point we made contact. Mr Maxey was above excellent and cemented our reason for joining the practice, due to his professionalism , care and kindness. A truly remarkable dentist who displays a passion for his work. Faultless from cleanliness to efficiency. We are blessed to have been able to become patients at Bourne Dental Practice.
Hi Nicola. Thanks for the great review. Look forwards to seeing you soon.
Fantastic experience: I want to thank you for an excellent service. My wife and I recently had to make appointments to have our teeth checked out and the service you provided was absolutely first class. From the friendly lady on reception who changed our bookings so we could both attend at the same day and time to the professional service from Gulzar Khan and his nurses, we have both been very impressed. Mr. Khan went out of his way to answer all our questions and explain in detail what was happening during the treatment. My experience with a white tooth filling was outstanding. I've had many fillings over the years and what Gulzar provided was the best experience. No pain, a little discomfort during the procedure as expected, and a perfect replacement tooth - and all in an appointment booked just 24 hours after the original appointment to diagnose the problem. Thanks again. It really is appreciated.
Thanks Chris for such a kind review. Glad all went so well.
Fantastic experience: Had a tooth extraction today with Elaine and Sam her dental nurse. I have a fear of dental procedures going back to horrendous experiences as a child . Adding to this I have developed a fairly recent fear of choking so I absolutely hate having anything in my mouth that shouldn’t be ! Elaine and Sam were brilliant , calm ,reassuring and so good at their jobs . I went in there feeling a nervous wreck and close to tears and also very apologetic for getting in this state! They were both completely understanding , gentle and kind ,I even came out feeling proud of myself for coping ! I would never have managed to sit in that chair had it not been for how they made me feel . I can’t thank them enough and only hope Sam’s hand recovers from me cutting off the blood supply !
Hi Sharon. What a great story. Thanks for sharing. Pleased all went well.
Fantastic experience: I had an emergency visit to see Prya at Bourne Dental Practice. Though she couldn’t fit me in immediately to complete the work, Prya assured me she'd call as soon as they had a cancellation. True to her word, two days later I got the call and was in for my filling the very next day. Not only did she keep me at ease all the way through, I never felt any discomfort and the filling matched the colour of my front teeth perfectly. I fully recommend Bourne Dental Practice.
That's great. Glad we could help Simon.
Fantastic experience: Yesterday my son had an unexpected extraction of three teeth, when we were only at the dentist for a check up. Mr Bramley and Hayley were absolutely fab. They really reassured him when he was feeling very worried and unsure! They really made the whole process a lot less stressful for Theo and myself. Im sure the kindness from both of you has very nearly cured his fear of the dentist Thanks so much
That's great news, thanks for the kind review. Glad it went so well. Well done Theo!
Fantastic experience: I recently visited Bourne Dental Practice, where my dentist Vandana and her assistant Reda set about the job of fitting a crown to one of my front teeth. This was done expertly using a scanner to obtain precise dimensions for the new crown which was made using porcelain. During to course of this dental work Vandana made sure I was kept informed about the different stages of the process.I am extremely satisfied with the practice as a whole.
Thanks for the great review Peter. Glad you are pleased with the results.
Fantastic experience: My 14 year old daughter has just completed 11 months of orthodontic treatment with Vandana and we are very happy with the result. Vandana clearly explained the treatment taking place on each visit to my daughter which helped keep the anxiety at bay. Vandana offered my daughter praise for taking care of her brace but also gave her advice on looking after it where needed. This approach worked well. Thank you!
Thanks for the review Tracy. Glad all worked well with your daughter.
Fantastic experience: I had toothache for several days but when I contacted Bourne Dental Practice they were able to see me the same day and discovered that I needed a tooth extraction which was done the next day (yesterday). Nicholas Maxey had a tough job to remove the tooth but he did a great job and my toothache is no more. Brilliant! Many thanks.
Hi Nicholas. Glad we could help. Thanks for the review.
Fantastic experience: My wife and I had recently joined Bourne Dental Practice and this was our first visit. From the moment we walked in, we were made to feel very welcome and the front of house staff were extremely engaging. Dr Gulzar and Nurse Megan were polite, professional and had a great sense of humour thereby making the whole experience a very pleasant one.
Thanks Mark. Glad that we could be of service.
Fantastic experience: Had some emergency treatment this week - broke a tooth yesterday . Was lucky enough to get a cancellation apoointment at very short notice . Can't thank the team enough. Very efficient and caring. Had to have a tooth removed and changes to my denture. Thank you Elaine and Sam and the reception team for fitting me in .
thanks for the great review Debbie. Glad we could help
Fantastic experience: Vandana has been amazing during my son’s treatment and installation of his brace. She has been very supportive and patient with him throughout his treatment and we’re all glad to say he’s now sporting a beautiful smile. Thank you to all of the staff here.
Thanks Nazmin. So pleased you are happy.
Fantastic experience: Amazing treatment for my son's orthodontic needs. Vandana is the best dentist we've ever had.
Thanks for the great review Marc!
Fantastic experience: Excellent care and always do the best to fit you in an emergency, thank you Elaine and team. We are very fortunate in Bourne to have such a good dentist
Thanks for the kind words Carol!
Fantastic experience: I registered here and had treatment here and so glad I did.Elaine and her assistant (Sam) work so well together. Both excellent and professional service everytime. I have Anxiety and they have been so good with me. They are Amazing The Receptionist is friendly and helpful too. Thank you all so much. Michelle xx
That's great news. Thanks for the kind words Michelle.
Fantastic experience: Following a nasty fall which damaged 3 front teeth, Elaine was wonderful in repairing the damage. The staff generally are always friendly and helpful. Dental nurse Sam is always very kind and considerate and helps calm my nerves. I was dreading this visit but the way it was dealt with was brilliant. I appreciate the Practice and all the staff.
Thanks Patricia. Glad we could help!
Fantastic experience: After moving into Bourne recently to make life easier I thought it's time to move dentists. I had been with the same dentist all my life. Gulzar Khan was my new dentist and after my initial check up and dental work appointment I'm really impressed. Everyone has been so friendly and the work I had done was to a high standard. My dentist was very precise and clearly takes pride in his work. I'm really pleased I chose this dentist. Thanks guys
Thanks for the review Daniella. Glad to hear you are happy with the work.
Fantastic experience: Absolutely marvellous. Mr Khan and his nurse so nice. Never had trouble getting appt if fajrly urgent. Whole practice superb.
Thanks for the review Joyce. Glad we could help.
Fantastic experience: Wonderful service . Caring and prompt attentention from the reception staff andabled me to get urgent denatl treatment. I am very impressed with this dental practice.
Thanks Derek. Glad we could help.
Fantastic experience: My daughter was very nervous about having 2 teeth extracted today before having her braces fitted. I think she almost had one foot out the door, that was until Mr Maxey put her mind at rest and explained carefully how the procedure would go and he'd numb the area thoroughly first. He did everything he said he'd do and not a tear was shed. He numbed the area with cream before the injections and reassured her throughout the process. The teeth were extracted and no drama! I can't thank Mr Maxey enough for his calmness and kindness. In fact we're going back for round 2 next Friday for 2 more extractions and she's absolutely fine about it!! If I could give more than 5 stars I would!!
Thanks Tina, for the kind review. She was an absolute star!
Fantastic experience: I just wanted to leave a short review for Priya Lad. She has been my dentist for a number of years, always very pleasant, always very professional. She has just completed crown and bridge work for me and I couldn't speak more highly of her. The whole experience was a pleasure. Robert.
Thanks for the review. Priya will be thrilled to know you are happy.
Fantastic experience: I booked my appointment online to see Judith Franklin the hygienist. I found the experience of booking really easy and straight forward and I will certainly be doing this again. As always I received a 5 star service, thank you Judith.
Thanks Rosemary!!!
Fantastic experience: Just wish, that I had visited Prya Ladd @ Bourne Dental Practise years ago. After really bad experience @ previous dentist, which had really put me off visiting any dentist for years. Decided that I would have to look @ getting something done after an accident. All I can say is Prya, you put the confidence back in me, & was no longer afraid. I even ended up by having a full teeth whitening done & some cosmetic surgery .Now that it is completed , I can @ long last smile, without having to keep my mouth closed. So very grateful Prya, Dante
That's such a kind review. Thanks Dante, I will be sure to pass on to Priya and the team.
Fantastic experience: Receptionists unfailingly helpful and sympathetic. Excellent treatment from dentists and dental assistants: couldn't be more caring, gentle and kind.
Thanks for the review David.
Fantastic experience: After years of dentist fear I had no option but to find a dentist to have a broken tooth seen to. I walked in feeling beside myself nervous but was greeted with a fantastic group of friendly, kind and calm people with the skills to fix my smile as painless as possible. I've now signed up for preventative regular dental treatment. Thank you Gulzar Khan and hygienist, you are both amazing.
Thanks Louise, I will pass your kind words on to the team.
Fantastic experience: Cannot fault Aggie and team they are very professional. All staff at the practice are helpful and informative.
Thanks for the review Sandra. I will pass it on to the team!
Fantastic experience: Receptionists are all friendly and welcoming. Elaine and her assistant (Sam) work so well together. Both an excellent and professional service everytime. Stella, my Hygienist whom I met today is such a lovely caring lady. All in all, this Dental Practice offers an all un all Excellent service.
Thanks Anita, for such a kind review.
Fantastic experience: Assigned to Mr Khan and Kayla today. VERY helpful as I am anxious. Showed patience and understanding
Thanks for the great review Kathleen. Really glad we could help.
Fantastic experience: Called in at the dentist to ask for an emergency appointment as I had a swollen mouth, they fitted me in the next morning to be looked at, had an x-ray and a prescription for antibiotics. Quick and efficient. All staff were very friendly. Thank you so much
Thanks for the review Jennifer. Hope it’s all settled.
Fantastic experience: Amazing service, being a nervous person Mr Khan and his fantastic nurses really put me at ease & was so patient. Highly recommended and thankyou so much
Thanks Samantha. That's great to hear!
Fantastic experience: Been to this dentist this morning. Was seen by the hygienist Stella.she is lovely. Kind and patient. Also was seen by the dentist Paul. Again a lovely man explains things as you go along. Have seen him for a few years now. Shall keep returning. To see both. Also the receptionist are all very kind polite. Highly recommend this dentist.
Thanks for the great review Rachel. Paul and Stella will be pleased to hear.
Fantastic experience: I’ve been with the Practice about 25 years and over the past few months have been treated by Dr. Gulzar Khan and Kayla. They have been so welcoming and caring, explaining what treatment I would have and answering everything with patience. I am not a nervous patient, but if I was they would be superb. The work Dr. Khan has done has been excellent and I have been so pleased with the results. Thank you.
Thanks for the review Eileen. Dr Khan and Kayla will be so pleased to hear.
Fantastic experience: We have been with Bourne Dental practice for over 20 years and have never had a bad experience. The reception staff are friendly and our dentist has always been amazing. The work he does is excellent. We have never had a problem . Can’t recommend you guys enough
Thanks for the great response Rebecca, Mr Maxey and the team will be so pleased to hear you are happy with the service.
Fantastic experience: thank you so much for the continued support with Charlie, having been to the practice for several weeks in a row we were always welcomed with friendly faces and brilliant service, putting Charlie who is only 9 at ease every time, thank you very much
Thanks for the kind review. Glad Charlie is doing well.
Fantastic experience: Having been with Bourne Dental Practice since moving into the area in the 1970’s I must say have always found the team to be most helpful and very friendly. In 2023 I lost a large filling from a back tooth and the care i received from my dentist, Priya and her dental nurse( apologies for forgetting her name) was excellent. Nothing was too much trouble and I was offered many options, both private and NHS, alongside this I received clear explanations about the work as well as the corresponding costs for all the options. Priya was very patient, both during these explanations and then the consequent treatment, making sure i was comfortable and reassured throughout the lengthy time the work took. The result a cleverly formed ‘new’ tooth looking just like the real thing. Nobody really wants to have to have dental treatment but it is so reassuring to know when you do, the expertise is there, not just to deal with it but to make it as relaxed as possible too.
Thanks Sue, for this glowing review. So nice to hear that you are pleased with the work Priya has done. I will be sure to pass your kind words on to the team.
Negative experience: 10 years ago I got knocked off the NHS list because of an error. Got told I’ll be back on the list within 2 years. Kept to the appointments then during COVID got taken off the practice list altogether. Since leaving I found better practice.
Thank you for the review.
There are a few reasons why someone may lose their nhs place at a dental practice, an example would be irregular attendance or multiple missed appointments.
We are not currently accepting new nhs patients. We wish you all the best at your new practice.
Fantastic experience: Super Professional Friendly Dental Practice in Bourne. I have been with Dr William Welch for some 30+ years now and had faultless service at every visit. Judith is my hygienist who is amazing! Highly recommend everyone at this practice.
Jo, Thank you so much for the very kind words. Always great to hear from a happy patient. I will pass the feedback on to the team
Fantastic experience: Priya is great - always very thorough. Would recommend
Thanks Oliver!!
Fantastic experience: My son has been with this dentist for 3 years and for me it's been a bit over half a year. Fab service, very gentle dentist and friendly staff.
Thanks for the great review!
Fantastic experience: Went for a filling today I was really nervous but ana and her dental nurse sophie was kind and plenty of reassurance was given to me no pain was felt at all !!!! One very happy patient
That's great news Kerry. Glad it went so well.
Fantastic experience: I just want to send a note of thanks to Vandana and her nurse for their caring and expertise in the past few weeks. I had a difficult extraction, and they couldn't have been more kind or considerate. It is now healing well. I felt Vandana put my needs and feelings first, as she always does, and tailors her treatment to accommodate them. This is something I really appreciate, and I'm happy to say she's the best dentist I've ever had. Thank you!
Hi Hilary, Thanks for the review. Pleased it went so well.
Fantastic experience: Excellent service as usual. Had an extraction today and no pain whatsoever during the removal. I've been with this dentist for many years and he's absolutely excellent.
Thanks for the kind words Andy. Glad it went well.
Fantastic experience: Fantastic practice, receptionist very helpful, got emergency same day appointment and dentist was swift and reassuring, would recommend to all
Thanks Lisa. Glad we could help.
Fantastic experience: I had a gold crown made and fitted. Obviously, the procedure was protracted, as the crown had to be made after the tooth was prepared, but the dentist fashioned an excellent temporary cover which looked good and stayed in place for the days between appointments. Whilst dental procedures are never a walk in the park, the dentist took great care to cause as little discomfort as possible, and kept me informed throughout about what he was doing. It is an excellent service.
Thanks Michele. Glad you are happy with the crown.
Fantastic experience: I recently became a patient at the practice and have felt very comfortable on my two visits. I am by my own admission a nervous patient (very nervous). My Dentist Ana and her assistant dealt with me in a professional and caring manner putting me at ease throughout both appointments.
Many thanks Colin. Glad we could put you at ease.
Fantastic experience: We always have a great experience with Priya as our family dentist. She was excellent with our two children and made their dental visits comfortable and stress-free. Priya's friendly and patient demeanour put our children at ease, and she took the time to explain everything to them. They love the dentist and this is helped by Priya. The practice is clean and well-maintained, and the staff are always courteous and professional. We highly recommend Priya and the Dental Practice for your family's dental care needs, be it NHS or Private.
Thanks for the great review Nathan. I will be sure to pass your kind words on to Priya.
Fantastic experience: I was in need of an unplanned appointment to fix a tooth. I rang at 9am & amazingly was seen that morning! I can’t thank everyone enough as nothing was too much trouble! I was offered options & the treatment was there & then! To be highly recommended
Thanks for the kind words. I shall pass them on to the team!
Fantastic experience: Excellent service Aggie and assistant. Everything explained and given painlessly. Thanks!
Thanks for the great review Jeff.
Fantastic experience: I think I registered with Phil Bramley in 1992 upon moving to the area. I have a real phobia about dentists following awful childhood experiences (40 years later I still envisage her every time I'm sat in the chair). He has always provided exceptional care offering unbiased opinions on the options available. I had an extraction today, I'm sure some dentists would do fillings even if it was highly unlikely that the tooth could be saved. I'm so relieved he has no immediate plans to retire! At the practice the entry/waiting/paying etc couldn't be better organised. On ringing to arrange an appointment, after the waiting in a queue bit, the phone rang again but 5 minutes later no one had answered. On my second attempt I held on until it was answered -- presumably a hiccup with the system.
Thanks so much for the review. Sorry about the wait on the phone. We are so busy trying to catch up with so many patients that have been left stranded over the last 18 months of Covid. Many thanks.
Fantastic experience: I have been a patient at the practice since 2004. I’ve always had the best care. My current dentist is nothing less than a miracle worker. I recently broke a back tooth and today it was made good and secure with a new filling. She was caring and considerate when I needed to take a minute and then proceeded to work quickly to get the tooth ready for the material. Priya is truly brilliant and takes pride in her work. She is passionate about helping people to have the best teeth going forward.
Thanks Lucie. I will be sure to pass on your kind words to the team.
Fantastic experience: Fantastic service from reception to hygienist to dentist. All very professional and helpful. Had a lot of work done over the years and never been disappointed.
Thanks Shaun!
Fantastic experience: Very good service today and cannot fault the treatment x
That's great. Glad we could help. Thanks for the review.
Fantastic experience: Excellent care provided by Elaine and Sam today. Thank you. Karen
Thanks for the great review.
Fantastic experience: My daughter needed 2 teeth removed as part of her brace journey. Gulzar Khan was very sensitive to my daughters anxiousness and made her feel very at ease. He was very careful with each removal and made the whole process easy for her to deal with. Also his technique allowed for the healing process to be super quick and painless. I also need to mention how attentive and caring Kayla was. She was super supportive when we needed assistance and in fact introduced us to Gulzar for which we are extremely grateful. They are possibly the best dentist/nurse team we've had the pleasure of meeting. Thank you so much
Thanks Hazel for the review. So pleased we were able to make it a good experience for your daughter.
Fantastic experience: I have been a patient at Bourne Dental Practice for 25 years and always have had a professional experience. The reception team are friendly and try to help in the best possible way they can. My Dentist always explains everything and puts you at ease. While nobody like to pay for dental work, I feel I always have been treated fairly with regards to incurring costs. Overall a great experience. Many thanks ALL Jacob
Thanks for those kind words. So glad that you are happy. I will pass your message on to the team.
Nick
Fantastic experience: I am so happy with Bourne Dental Practice and the way they have looked after me this year when I have been particularly anxious. The Manager and Receptionists have all been lovely and today I saw Mr William Welch and he was absolutely marvellous. He took away all my anxiety and treated me with no anaesthetic and no problems. I am saying a great big thank you for the care and treatment I have received at this Practice. .
Thanks Felicity. So glad that we have been able to help. I will pass on your kind words to the team.
Fantastic experience: Had a tooth extracted today. Mr Bramley was amazing. No pain at all and removed quickly an easily.
Glad you had a good experience David. Thanks for the review.
Fantastic experience: Had a filling that came out and chipped a tooth while away on holiday in Turkey. I messaged the practice asking if I could have an urgent appointment upon my return. The practice responded immediately offering me an appointment as soon as I got home. After a thorough examination by Dr Khan a couple of further filling issues were identified. These were fully explained and treatment options discussed and agreed. I was very happy with the outcome and would like to thank Dr Khan and Kayla his assistant for a good experience.
Thanks Richard. Happy we could help quickly on your return.
Fantastic experience: My daughter was seen today as an emergency as she had toothache . What a great team, Anna who treated my daughter was amazing and explained everything which kept my daughter really calm, and can I say that Sam the dental nurse was amazing too. The professionalism and care was above and beyond, thank you so much from myself and my daughter x
Thanks Caz. So glad we could help your daughter. Thanks for the review.
Fantastic experience: Had an appointment with Ana - she always makes me feel at ease and always up for laugh. Quick and painless procedure! Highly recommend this practice.
That's great, thanks for the review.
Fantastic experience: Had 2 fillings in a week which filled me with dread but Elaine was very calm, professional and pleasant. Above all it was a painless procedure.
Many thanks for the review.
Fantastic experience: Emergency tooth extraction needed. Reception was very understanding and managed to offer me an appointment on the same day. Aggie (the dentist) was excellent, telling me exactly what was going on and what she recommended. The tooth extraction was fairly quick and relatively painless. I can't thank the whole team enough for what they did for me.
That's great to hear. Thanks for the review. Glad we could help.
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