Hove Dental Clinic
Information about Hove Dental Clinic
Opening hours
- sunday: (closed)
- monday: 8:30-17h
- tuesday: 8:30-17h
- wednesday: 9h-17h
- thursday: 8:30-17h
- friday: 9h-17h
- saturday: 9h-13:30
From the minute you walk into our dental practice, you’ll see why we stand out as the premier dentist in Hove – not only do we have the expertise and range of services to ensure your dental needs are met, our patients also frequently comment on what a lovely atmosphere we provide, offering a refreshingly easy experience compared to other dental practices.
Any fear of dentists will fly out the window when you meet our friendly, highly skilled team. We will ensure you are thoroughly diagnosed and informed so that you know your needs are completely taken care of, and this is just one of many reasons why our patients trust us with their care.
Located in the heart of Hove, we pride ourselves on our excellent level of service.
Our comment from Best Dentists about Hove Dental Clinic:
Hove Dental Clinic is recognized for its exceptional dentistry services, providing a welcoming and friendly environment for all patients. The team, led by the skilled Dr. Dimitri Mantazis, is highly praised for their professionalism and ability to make even the most anxious patients feel at ease. Many clients have reported a tremendous improvement in their dental experiences, stating that treatments are often painless and supportive. Key highlights of Hove Dental Clinic include:
- Caring and Supportive Staff: Patients commend the attentive and friendly nature of the entire team, including dentists and hygienists who foster a comfortable atmosphere.
- Effective Communication: Patients appreciate the detailed explanations provided during consultations, ensuring clarity about treatment options and procedures.
- A Clean and Modern Facility: The clinic is noted for its spotless and well-organized environment, making it appealing for dental visits.
- Quick Appointment Availability: The clinic is efficient in accommodating urgent appointments, showcasing their commitment to patient care.
- High-Quality Care: Users frequently mention receiving excellent follow-up care, contributing to an overall positive experience.
Overall, Hove Dental Clinic has established a strong reputation as a compassionate and professional dental practice that prioritizes patient comfort and satisfaction.
Services and Treatments
Hove Dental Clinic: Reviews
Fantastic experience: What is dental
Fantastic experience: Best dentist I've ever seen.
Fantastic experience: Hygienist Anna was really caring and thorough at my appointment, explained everything and gave me some advice for home care, everyone I spoke to during my visit was lovely and helpful too
Fantastic experience: Ndifuna gold
Negative experience: they give disgusting information over the phone about treatments, pump out money, deceive. For example, I called and wanted to put in a permanent composite filling. Usually such a filling can cost a maximum of 200 pounds because there is no need to treat the canals. The receptionist made an appointment for me emergrncy situation when I had no pain and no need. When I came to visit them on Saturday, they put in a temporary filling for me for 145 pounds. They did a preliminary x-ray and the doctor Dmitry Mantazis said that I need to make an appointment for a permanent composite filling within two weeks. I asked him why you are not doing it now because this is my goal to do it and forget. He said that he does not have time for this. I asked the price of 250 pounds. Totally 395!this is not the final price Because when I spoke to the manager without a doctor she told me the price of the second visit is 300 pounds I understand that the main goal of this private clinic is to sign up a patient, counting on the fact that he is a complete fool and does not understand anything about prices or procedures for as many visits as possible for the most expensive visits they sign up to earn as much money as possible and it does not matter how the patient feels at the same time having paid 445 pounds for a simple composite filling!!!!
Dear Oksana - It was explained to you several times that we cannot book an appointment straight in for a composite restoration without seeing you first for either a new patient dental examination or an emergency/consultation appointment. All fees are discussed prior to any treatments carried out and a treatment plan is sent to all our patients for any treatment needed. Having reviewed all our communication with you, I cannot fault either the reception team or dentist, as your queries were answered with great patience and clarity. We are sorry we did not meet your expectations and wish you all the best.
Fantastic experience: Wonderful dentistry work with lovely saff. :)
Dear Marion - Thank you for taking the time to leave us a review. Your kind words have been shared with our team who feel very appreciated !
Fantastic experience: Rachil and the team at Hove Dental are friendly, do good work and always go above and beyond. Their reception is accommodating and helpful and they have found ways to squeeze me in for urgent appointments over the years. I trust them and highly recommend.
Fantastic experience: Anastasia is an excellent hygienist, and she's very friendly, professional and talks through everything step by step, I feel well looked after!
Dear Alex - Thank you for taking the time to leave us a review. Your kind words have made Anastasia's day who feels very appreciated !
Fantastic experience: I always receive a professional and kind service at Hove Dental Clinic
Dear Freya - Thank you for taking the time to leave us a review. The whole team feel very appreciated !
Fantastic experience: When you find a really good dentist it can improve so much about your life. Rachil has given me so much confidence to do the things that need doing that I would have put off otherwise because she's so good. I believe she's a master - her technique not only makes work seem fast but even extractions are painless. I've had two wisdom teeth out with Rachil and she's so good I asked when the tooth was coming out when she stopped to talk to me about aftercare after about 5 minutes in. I genuinely could not tell she'd already done it.
Dear Jamil - Thank you for taking the time to leave us a review. Your kind words have been shared with Rachil who feels very appreciated!
Fantastic experience: Very professional and friendly staff can't recommend enough
Dear Robert - Thank you for taking the time to leave us a review & for your kind words. Our team feels very appreciated !
Fantastic experience: I had a genuinely great experience with Rachil and Laura who were both very professional but also very warm, welcoming and kind. I had to come in for an emergency appointment so I was very anxious but they both went above and beyond in repairing my tooth and putting me at ease and the process was smooth and comfortable. A sincere 10/10 and I really do recommend
Dear Niall - Thank you for taking the time to write us a review & for your kind words. It means a lot to Rachil and Laura who feel very appreciated !
Fantastic experience: Super-professional, but friendly, considerate and prepared to go the extra distance (without additional charge) to make sure things are just right.
Dear Tim - Thank you for taking the time to leave us a review & for your kind words. Our team feel very appreciated !
Fantastic experience: I saw Natalie & her nurse for a hygienist appointment, they were friendly, reassuring & incredibly thorough! The ladies on reception were so welcoming and friendly too. Would definitely recommend :).
Dear Lizzie - Thank you for taking the time to write us a review and for your kind words. Natalie, her nurse and the reception team feel very appreciated!
Fantastic experience: Amazing! Janni was amazing! So empathetic and kind and a fabulous dentist. If you, like me are shy of the dentist; this place is perfect.
Fantastic experience: Very happy with them as my new dentists. Transparent pricing and confidence inspiring specialists.
Positive experience: I have a silver crown on my canine tooth and my tooth has no any problem is it possible to for me to remove the crown without harming the tooth
Dear Liz - If you have any questions, we would be grateful if you could please get in touch by emailing us: [email protected] or calling us on 01273 900933. Thank you!
Fantastic experience: I called Hove Dental Clinic needing an emergency appointment, as I had severe dental pain due to a lack of care on my part. The receptionist was very understanding and accommodating, and arranged for an appointment within 20 minutes of my call. I saw Dr Luikenga who was fantastic, she diagnosed the problem and gave me the option to have it treated immediately or book a follow-up appointment. I chose the latter and she prescribed some medication to keep things at bay until then. I think she sacrificed her lunch break to see me, which goes to show how caring they are. I then saw Dr Mantazis who was also amazing - if like me, you get yourself unnecessarily anxious about dental work then I can strongly recommend Hove Dental Clinic, as both Dentists were extremely kind and reassuring, and took the time to explain everything and allow things to go at my pace. I needed a molar extraction, but didn't feel a thing and was amazed how quickly and painlessly is was performed. I followed Dr Mantazis's advice on aftercare, and it has since fully healed with no issues whatsoever. Everything here was done so well that I am fully converted and will use them as my full-time dentists from now on. I you have a niggling problem, or dental pain, give them a call.
Thank you so much Henry for taking the time to write us a review and for your kind words. It means a lot to us all and our team feel very appreciated!
Negative experience: Great 1st appointment for emergency care, terrible second appointment with a different dentist who was rude and patronising
Hi Allie We’re sorry to hear you’ve had a negative experience with us. Would you mind popping an email to [email protected] with the full details of your complaint so we can get to the bottom of it for you?
Negative experience: AVOID! Super judgy and not friendly for pregnant women. I was a new patient and having a convo with the doctor, she was interrogating me on why I was taking Aspirin. When I said it was prescribed by my midwife to treat a condition related to pregnancy she just kept on about how I shouldn’t be taking it. It’s not a dentists place to question midwifery. And then she came to whether I smoke or drink. And addressed me like I was lying. I said, I’m pregnant, no. She went on to interrogate me about it. No, I don’t drink when I’m pregnant. And I’m asthmatic so I don’t smoke. I walked out. Rude and judgy. Clearly have no idea what they’re doing.
Dear Ann
It is our duty to make sure that a thorough medical history is taken before the start of any dental appointment. Furthermore, should a medical history form be filled inadequately or part of it left blank (as was in your case) it is our duty of care to make sure that this is checked and completed in surgery.
When we tried to do above, you became rude, angry, aggressive & verbally abusive.
It was at that point that the dentist decided to discontinue the appointment.
At no point at all, were you asked to alter any of the medication you were taking, and we strongly refute the accusations & statements in the review you wrote.
You left the surgery swearing at the dentist and at the receptionist on your way out.
In all our years of practice, we have never come across a situation where the completion of a medical history form (or the lack of in your case) caused such a reaction.
We take very seriously our patient’s safety, and all dental treatments are tailor made to each patient taking into consideration all factors including their medical history, life and/or dental hygiene habits and expectations.
We are not willing to compromise a thorough examination and we are definitely not willing to tolerate abusive behaviour & language towards any members of our team.
The next time you write a review, perhaps reflect on your own behaviour first before lashing out in a churlish & petulant manner.
We wish you all the best for the future and we hope you find a dental surgery that suits your needs.
Fantastic experience: had an initial patient check-up today and super impressed by short waiting time and friendliness. great for this nervous patient!
Dear Vicki Thank you for taking the time to write us a review and for your kind words. It means a lot to our team !
Fantastic experience: Needed an emergency appointment for a suspected abscess (my regular surgery could not fit me in for 6 days) I called Hove Dental Clinic and got a same day appointment. Dimitri and his team were excellent. Highly recommend them.
Dear Alli Thank you for taking the time to write us a review and for your kind words. It means a lot to us and our team feels very appreciated !
Fantastic experience: Too say l am frightened of dentists is a understatement but the dentist l saw put me at ease from the moment l walked in the door. Thank you so much.
Thank you Margaret for taking the time to write us a review, this is much appreciated!
Fantastic experience: Dimitri and staff caring and efficient dental work carried out has been amazing lovely clean surgery
Thank you Eileen for taking the time to write us such a kind review. It means a lot to the whole team & is greatly appreciated !
Fantastic experience: I’ve recently just finished seeing Dimitri at the dental clinic as I was using Invisalign’s. I’m soo happy with my results . Dimitri made it all soo easy for me. He would go out of his way to make sure I was satisfied. Would recommend him to anyone . Matt Lambert
Thank you Matt for the taking the time to write a review and for your kind words. It means a lot to the whole team !
Fantastic experience: Thank you for taking care of my teeth, they are much healthier than 2 years ago. Dr. Dimitri is the most gentle person I ever met. This makes me feel much more relaxed x
Thank you Shan !
Fantastic experience: Answered all of my questions very thoroughly.
Thank you Shaun for taking the time to leave us a review, we appreciate it!
Fantastic experience: I made an emergency appointment and got an appointment that same day. Dimitri was kind and supportive and extremely professional - lovely, clean modern surgery. I recommend this dentist highly! I’m so happy to have found them!
Natasha, thank you for taking the time to write us a review and for your kind words. It really means a lot to the whole team, Thank you!
Fantastic experience: Lovely people, amazing work. Absolutely no complaints. So happy with the work. Amazing job by Dimitri and his team. Thank you
Thank you so much Jack for taking the time to write us a review, our team feels very appreciated !
Fantastic experience: Most amazing dental experience of my life. My teeth have never looked so white!
Thank you for your kind words!
Fantastic experience: I called this morning for an emergency appointment and I was seen within the hour. Everyone, from the receptionists to the dentist, was very kind, professional and reassuring. As a patient I would totally recommend this dental clinic!
Thank you Laura ! Your words mean a lot to the whole team and we greatly appreciate them!
Fantastic experience: رائعة
Thank you ! Our team feels very appreciated !
Fantastic experience: After a preliminary (and very thorough) assessment of my teeth and general oral health, yesterday I returned to the practice to have two discoloured fillings replaced. Dimitri and his assistant were both very gentle and surprisingly I didn’t experience any pain during the process. The results are fabulous and I am smiling with a new confidence. Thank you very, very much. Nick Robb
Thank you so much Nick! Your words are greatly appreciated by the whole team!
Fantastic experience: I highly recommend this clinic everyone are so nice and helpful.. gd luck and thank you ..
Thank you for your kind words Remah, our whole team feels very appreciated !
Fantastic experience: One of the best dental clinics in Brighton and Hove
Dear Khaled Thank you for your kind words, our team feels greatly appreciated !
Fantastic experience: Completely painless and quick tooth removal. Very impressed with the treatment here.
Dear Joanna Thank you for your kind words & for taking the time to leave us a review. Our team feels very appreciated!
Fantastic experience: Superb treatment.Everyone so friendly and helpful.Highly recommended
Dear Janette Thank you for your kind words and for taking the time to write us a review!
Fantastic experience: After experiencing some pain I managed to secure a short notice emergency appointment with Dimitri, even though I wasn’t registered with the clinic. He quickly found the problem and I later had a tooth removed (almost painlessly) with minimal fuss. Great manner from Dimitri and his assistant, good clean dental surgery. I’m now going to be using him as my regular dentist.
Dear Adam Thank you for your kind words! It means a lot to the whole of our team and we look forward to seeing you again in the future.
Fantastic experience: I had my wisdom tooth taken out. The service is 5 star. During my treatment for an extraction Dimitri explained every step of the procedure in great detail, and gave me good advice on care after the extraction He put me at my ease and I hardly felt anything. I would highly recommend Dimitri.
Thank you for your kind words Grainne!
Fantastic experience: Excellent. Thank you for your time
Hi Mansour, thank you for your review, we really appreciate it!
Fantastic experience: Rang at 8.30 in the morning for an emergency appointment and got one for 3.45pm. Was done by 4.30, after having a painless tooth extraction! I am a very very anxious patient (so much so I hadn’t been for 5 years!). But the team were so friendly and lovely throughout the whole process! The dentist explained everything to me and was super clear about my options and cost etc! I even feel confident now to start going back to the dentist regularly! Can’t recommend them enough!
Dear Claire We really appreciate the review. We are thrilled that you had a great experience with us. Thank you so much!
Fantastic experience: A throughly great experience! Many thanks to everyone at Hove Dental Clinic.
Thank you for your kind words, Daniel, we are very glad you had a great experience with us!
Fantastic experience: Very friendly, helpful, professional and supportive.
We appreciate your kind words, Thank You David!
Fantastic experience: Would not go anywhere else, Dimitri is fantastic and his staff are so friendly and welcoming. Can not recommend hove dental clinic enough.
Thank you for your kind words Sarah!
Fantastic experience: Dimitri and has team are extremely good at what they do. I had braces fitted with them and not only is the end result exactly what I wanted but they also did a great job of keeping my informed and happy throughout the year long process. I'd recommend Hove Dental Clinic. A special shout out to the staff who work on the front desk for always be so cheery :-)
Hi Hob, thank you for your lovely review. We are delighted that you love your new smile and that our processes and staff improved your journey with us.
Fantastic experience: Staff, dentists and hygienist are all really friendly and excellent at their jobs. Had to move around a few dentists recently and didn’t think there would be much difference but this place really stands out.
Hi Gareth, thank you for leaving us your review. We are really glad you felt the difference at our practice and hope you'll think of us if you need dental services in the future.
Fantastic experience: I had a first class hygenist appointment with Jen. So professional, warm and welcoming and 100 times better than the hygenist I saw in London. My teeth look and feel amazingly clean!
Hi Matthew, thank you for your review. We are really glad Jen put you at ease and that you are enjoying your refreshed smile.
Fantastic experience: I was desperate to get my 94 year old mother seen by a dentist as she was in pain and wasn’t eating. She wasn’t registered with a practice since suddenly changing to just private. Mum had been NHS since 1948. So I hunted for a dentist that she could be seen urgently. I was very lucky to find Hove Dental Clinic. I realised she’d have to go private. Other clinics wouldn’t take her as an urgent patient despite her age. The care this clinic provides is absolutely fantastic. She was booked in swiftly and her dentist was very kind with her, gentle and reassuring. As a nurse I would highly recommend them for their overall care of patients. Thank you
Hi Marion, thank you for your great review. We are really glad we were able to help your mother and are here should you need us for anything in the future.
Fantastic experience: Nicest dentist ever ,really put you at ease from the reception to the dentist, I'm a nervous patient and david the anicitist is fabulous, julia my dentist treats my husband and myself and we are truly grateful for professionally making our teeth wonderful
Hi Sallyann, thank you for your lovely words, we are really glad we are able to put you at your ease.
Fantastic experience: I have sensitive gums and this was the best Hygenist treatment, with Jen, I’ve had for a very long time. No discomfort afterwards. Thanks.
Thank you for your kind words Anita, they are very much appreciated.
Fantastic experience: I highly recommend this dental practice. All of the staff are friendly and professional. Dr. Mantazis's work is flawless and I've been very pleased with the results.
We appreciate your kind words, thank you Anna!
Fantastic experience: Impeccable service from start till the end of my treatment! I cannot recommend enough Dimitri who is super calm, friendly, caring and extremely professional. The best dentist I have ever been to! Thank you to the whole team for your outstanding service and warm welcome. I highly recommend Hove Dental Clinic. I'm very happy to have found this place.
Thank you for your kind words, F K, we are really happy we could give you such a good experience!
Fantastic experience: Dimitri & Jenny (and Pat on reception) have been looking after my teeth for as long as I can remember. I have only ever received the very highest levels of care & service. They are outstanding in every way - the best dental care I have received in my life. I am very pleased to recommend them to you. You can trust Hove Dental Clinic.
Thank you for your kind words, Mark, they mean a lot! We look forward to continuing to care for your teeth for as long as you need us.
Negative experience: Awful. I would not return. I am waiting on results from a previous appt months ago and will take my custom elsewhere.
We are really sorry you were unhappy with our service, Ashleigh. We always strive to give our patients the best possible experience and apologise if we came up short this time. We wish you all the best with your future treatments.
Fantastic experience: Great service. I was very nervous and worries, but Dr. Dimitri was very understanding and nice. I had a good experience, and I would not go anywhere else.
Thank you for your lovely words, Ameerh, we are really happy we could calm your nerves and that your experience was good!
Fantastic experience: Cannot recommend Hove Dental Clinic enough. From Dimitri to the rest of the team, the service was impeccable. From my consultation till the end of my treatment, Dimitri was calm, professional and honest- taking care to explain any procedure done, any questions I had and was transparent enough to sincerely advise me against any procedure that was unnecessary. The surgery was very sanitary, organised and strictly adhered to covid-19 protocols as well. Special s/o to the assistants and receptionists as well for being so welcoming, kind, professional and making the process so much easier than I expected. Cannot thank them enough, would give them a 6th star if I could!
Thank you for your kind words, Aisha, they really mean a lot.
Fantastic experience: Hove Dental Clinic recently helped with the repair of two teeth which suffered after a year of lockdown. I was seen by Julia Luikenga who I cannot fault. Julia immediately made me feel at ease and clearly explained all available options and resulting procedures. I am slightly nervous patient and always felt I was in very safe hands. I had to have a crown and extraction both of which were carried out faultlessly. The reception staff are equally friendly and helpful. I would wholeheartedly recommend Julia and the Hove Dental Clinic.
Thank you for sharing your kind words, Galatea !
Fantastic experience: Doctor Dimitri is driven by the quest for perfection when taking care of his patients Excellent quality of care and good Value . Impeccable venue The team is extremely professional and pleasant Highly recommend
Thank you for your kind words Shaikah, our team feels greatly appreciated !
Fantastic experience: I could not have been more impressed by Dimitri and his team. The warm and welcoming reception staff made me feel at ease and the calm manner in which Dimitri explained everything made my whole experience better than I could have hoped! I was seen quickly & appointment times were refreshingly prompt. As a nervous patient I cannot recommend Hove Dental Clinic highly enough. Thank you all.
Thank you so much Fiona for your kind words. All of our team feels greatly appreciated, it means a lot to us !
Negative experience: My husband went there with an emergency appointment for which we paid £ 130, they did NOT treat us badly, but they did not solve the problem. We decided to go there because he is close to our home but the emergency cost between 60 and 70 pounds, they charged us double and they only gave him a box of antibiotic that does not cost more than 10 pound at the pharmacy. The solution is to remove or fix the grinding wheel but the prices are exorbitant ranging from 250 to 660 pounds. You must be a millionaire to come to this clinic. They do not even deduct the money you paid on account of the arrangement you have to make. £ 130 incredibly insane and my husband still suffers from his pain. I do not recommend this clinic at all if you do not have money to treat you, in times of covid they should be more sensitive with prices, and it makes me angry that I paid and had no solution, that's wat disappointments mots
Dear Ms Paulucci
We go out of our way to make clear what our policy and charges are regarding emergency appointments. I have confirmed with the receptionist who took your initial call, and you were made aware of the exact cost of the emergency appointment [we charge a set fee for an emergency appointment and you are told prior to attending what this fee covers] and what we could and could not do during this appointment. Saying that you were ‘charged double’ is simply not true.
Your husband was seen, an extensive consultation was done, a diagnosis was reached, and treatment options were discussed including what each treatment option would cost.
Our fees are made very clear prior to and during your consultation with us.
It is also incorrect to state that you ‘had no solution’. Your husband was presented with the treatment options and, cost of each treatment option. You are under no obligation to have further treatments or appointments with us if you do not want to pay our fees.
We are continuously trying to improve our service to all our patients, new and old.
We welcome & encourage feedback and constructive criticism to help us do this. We will however robustly defend incorrect and/or false claims, especially if these are made in a public forum.
I am sorry that you expressed your frustration by writing what I feel is a disingenuous and incorrect summary of events, however I wish you and your husband all the best.
Fantastic experience: I went to see Dr Dimitri and Megan it was a really pleasant experience he did an absolute amazing job on my filling and they made me feel comfortable and at ease Thanks so much! I would recommend them
Thank you for your kind words Hayley! Our team feels very appreciated.
Fantastic experience: The Dentist and all the Staff there are very nice, friendly and professional. I highly recommend their service to everyone !
We appreciate your kind words, Thank You Zahra !
Fantastic experience: High quality of care delivered by Dimitris and his staff with great consistency over the years. Even really complicated and potentially painful treatment has been pain-free for myself and my family. The staff are always friendly and engaging. Our dental Practice for a while now and a long time to come.
Our team feels very appreciated by your kind words, Thank you!
Fantastic experience: I had multiple procedures done. Staff are very professional and procedures & billing were explained clearly. I have no hesitation in recommending his services!
Thank you for your kind words, Max !
Fantastic experience: amazing service. the staff are brilliant and the clinic is lovely.
Fantastic experience: The greatest dentist I’ve ever been to! Amazing customer service, everyone is super nice and polite and makes you feel ‘like home’. If you want to have a nice smile, please look no further, this is the practice you’ve been waiting for! Highly recommended!!
Fantastic experience: I have no hesitation whatsoever in recommending Dimitri and the whole team at Hove Dental Clinic. I am a very nervous patient but the whole process, from the first contact with the reception team to the end of my treatment, including root canal work and an extraction, went smoothly and painlessly. I took the option of sedation with the dental anaesthetist for the root canal and extraction. Now, for the first time ever, I feel confident about returning to a dentist.
Fantastic experience: Fantastic service. Both Dr. Dimitri and Megan were genuinely kind, professional and understanding. I went out satisfied with a bright and white smile (:
Thank you for your kind words Nur! Our team feels very appreciated.
Negative experience: Paid £130 for a consultation with Dimitri having cracked a tooth. Had an x ray where there appears to be an infection. Dimitri provided 4 options and explained the best one was to extract the tooth and have an implant. Not knowing any better and being convinced of the implant Dimitri explained that Hove dental practice can not do implants and the best option was a referral to the implant centre as they will make a customised tooth for me and are “by far the best implant centre in the southern region...” unquote. I wanted to get this down very quickly but given the Christmas period it didn’t seem likely however I agreed to the referral. The entire consultation lasted 21 minutes. I was contacted the following day by the implant centre which I was very glad of and they informed me that I needed a consultation for £150...I was gobsmacked and asked why given this is a referral and they should have the X-rays from Dimitri. However the implant centre told me that I needed to have their x-rays. So I am now being asked to pay £280 before anyone addresses my problem? Can this be true because from my experience in other parts of the country you pay for one consultation and then you pay for treatment. I feel like I am being passed around the Hove practices to line the pockets of Dentists who are obviously hard up given the Covid situation where the rest of us are clearly not feeling the financial pain because we are distracted by other pains I then try to complain to the hove dental practice by asking the receptionist what the complaints procedure is who didn’t know but then asked someone and they told her I needed to write in. I then went on the website to find that hove dental practice do actually do implants and the complaints procedure which is supposedly taken so seriously that you have a complaints manager take responsibility for your complaint and if a complaints manager is not available then detailed notes are taken and a complaints manager will contact you within 24 hours of a verbal complaint “ unquote. Hence my one star and I would give it zero if I could, something here does not add up which has broken my trust.
Dear Nic
During your consultation, we discussed at length your problem and all the treatment options available. Unfortunately, there was nothing more we could do on the day and you agreed to be referred.
We work together with The Implant Centre in placing and restoring implants. It is in your best interest that you were referred to a specialist in this area to address your particular concern.
You are free to choose to attend a (paid) consultation at The Implant Centre or attend a free (or otherwise paid ) consultation elsewhere.
You are not being 'passed around, you are being referred to a specialist in their field (one of the best in the South East in my opinion) who may require further investigations including different types of x-rays to make sure that all your further treatment is safe and predictable.
To state that we are trying to 'line our pockets' is untrue and frankly insulting.
I take pride it looking after the best interests of all my patients and have thousands of patients who can testify to this.
Regarding our complaints procedure, it is very transparent and had you taken the time to write us an email or left a message for me, I would have contacted you to discuss your concerns and queries further.
I asked the receptionist that you spoke to yesterday (Danni) and she informed me that someone called yesterday refusing to give their name and enquiring about our complaints procedure. (I can only assume this was you) You were told that our practice manager was not in and to either write us an email and we would get back to you or contact us today to speak to her (which you did not do) Furthermore, you were very rude to her.
In summary, you attended Hove Dental Clinic and were charged for a consultation. A diagnosis was reached and treatment options discussed and presented to you. I recommended a specialist in the field of implants and you agreed to a referral.
It appears you are unwilling to pay for a consultation with a specialist in their field. That is your prerogative. You can attend a free consultation elsewhere. To then complain about not wanting to pay for this is unfair as it is your choice to do so or not.
I am sorry that we did not meet your expectations and wish you all the best for the future.
Fantastic experience: I recently had my first appointment at the Hove Dental Clinic and was given a warm welcome by the friendly receptionist. I was very well looked after by the dentist, Dr. Dimitri and his dental nurse, Megan. The surgery was very clean and well organised. This allowed the dentist plenty of time to answer my questions clearly and make them easy to understand. I felt very calm in a highly professional environment. It is a great place for dental check-ups and treatment and is highly recommended.
Our team feels very appreciated by your kind words. Thank you, Petra!
Fantastic experience: Really excellent in all aspects of care.
We appreciate your kind words, Thank You Maureen !
Fantastic experience: Yes, my latest implants are great and every treatment I have had in your clinic has been terrific.
Thank you for your kind words, Janet !
Fantastic experience: Excellent dentist. You won't find better, brilliant work and caring.
Thank you for your kind words, Vanessa!
Fantastic experience: Travail très professionnel. le Dr Mantazis a pris le temps d'expliquer toute la procédure. Je recommande !
Merci beaucoup, Julien!
Fantastic experience: Excellent - highly recommend
Our team feels very appreciated by your kind words. Thank you, Sarah!
Fantastic experience: Hove Dental Clinic is highly professional, friendly and competent. The Dentist is very patient and takes care of you using both high tech and understanding. I would highly recommend to everyone.
Our team feels very appreciated by your kind words. Thank you, Linda!
Fantastic experience: It was s very nice experience knowing the people who help in much need during the difficult situation especially on this uncertain time of the pandemic - covid19. And for the kindness help of Dr. Demitri Mantazis "Thank you so much" for your kindhearted help. God bless. Xx
Fantastic experience: I suffered a broken tooth whilst visiting Brighton and the practice managed to squeeze me in last minute. I suffer hugely with dental anxiety and Dimitri made me feel so relaxed. There was even a TV on the ceiling for me to watch and I was asked to pick something that I liked to watch. I am considering coming back to him to have further treatment! Huge thanks to all staff for being so understandable of my nerves.
Fantastic experience: Not a huge fan of going to the dentist but all the staff were very friendly and put me at ease. Dimitri is an excellent dentist with a calming nature, I had 3 fairly large fillings done and had no pain whatsoever when the anesthetic wore off. I could not recommend Hove Dental Clinic enough.
Fantastic experience: I had a fantastic experience at Hove Dental Clinic last week. Dimitri made me feel very relaxed and gave me fantastic advice. My teeth now look better than I could have imagined! Thank you so much.
Fantastic experience: Dimitri Mantazis has been our family dentist for 13 years, hes a superb dentist I have always been extremely happy with his work and hes been amazing with my boys with his calming personality. Always friendly always polite. We wouldn't dream of going anywhere else. I cannot recommend him and his lovely team highly enough!
Fantastic experience: IS THE BEST!!!!!!!!!!!!!!!!!!!
Fantastic experience: I recommend Hove Dental Clinic, Last week I saw Dimitri when he removed a difficult Crown. He explained his planned procedure and reassured me that if at any point I wanted him to stop I was to raise my left arm. I've never been told that by a Dentist before! He made me feel very calm and relaxed. I also highly recommend Jen Lynch the Hygenist. S.J.Malcolm
Fantastic experience: I was a VERY nervous patient and attended (on recommendation) this practice a few years ago. Dimitri completely wowed me! He his caring, empathetic and very kind. If you are a nervous patient please go to him. I am ashamed to admit that I rarely visited a dentist after some awful experiences as a child and I paid the price in having to have a lot of work done and a few gum issues. However I now go regularly for hygiene and check-up's. They never do anything that is unnecessary and always explain everything in straight forward terms. Their work is exemplary. Jenny (hygienist) is equally amazing. I used to have child's numbing gel just for a check-up - that's how bad things were for me! Now I can zone out in the chair and can honestly say I have NEVER been uncomfortable, or worried whilst in their hands. I cannot recommend this team enough. From reception to chair they are wonderful. I travel 40 miles to see them from Fairlight in East Sussex and will continue to do so.
Fantastic experience: I am very impressed by not only the skills and expertise of Dimitri but also his superb judgement and delivery. I’ve had a 12 year problem with a molar that had, at times, caused me excruciating pain but mostly a feeling of being unwell. Having researched the best dentist in Brighton, Dimitri talked through my options and we decided that I should opt for extraction. The extraction was very complex but I felt very little discomfort during the lengthy operation. Aftercare guidance was optimal and follow up timed well. I am very happy to have 1) decided to approach Dimitri and 2) opt for the extraction
Fantastic experience: I needed to find a new dentist and after a year of searching and visiting various dental practices, I decided to join this clinic. Since that moment I have never looked back and my recent crown filling, excellently carried out to a very high standard by Dimitri, just proved to me I had made the best choice. Dimitri is a great communicator and takes time to explain every procedure in great detail which is most reassuring. Dimitri and the entire team show true professionalism in their work, and at the same time treat me with care, kindness and respect. The modern building, together with the most up to date, high tech equipment (especially those calming blue/orange, overhead lights, TV, strawberry, mint or cinnamon flavour mouthwashes) only adds to a truely amazing dental experience. Highly recommended.
Fantastic experience: Just over 6 months ago, Dimitri successfully fixed a problem which another dentist had been unable to solve, despite two attempts to do so. I am completely pleased with the result. I have just had my first 6-monthly check-up with him and was pleased that the review of the state of my teeth was very thorough. Helpful advice was provided concerning how to keep my teeth in good condition and what I might expect in terms of problems as time moves on.
Fantastic experience: A fantastic experience (yes this is possible at a dentist). I needed urgent treatment as I was in pain and away from home. The professionals here saw me within an hour on a Saturday. My problem was successfully resolved in a most professional and painless manner. Outstanding and thank you.
We appreciate your kind words, thank you David!
Fantastic experience: I am really needle phobic and having only just joined the practice hadn’t yet gotten to know any of the staff. The thought of having to have 3 fillings a few weeks ago was filling me with dread to the point where I hadn’t slept properly for a nearly a week beforehand. However Dr Dimitri and his lovely nurse Hayley were so gentle, kind and reassuring that I shouldn’t have worried. The numbing gel beforehand and Dimitri’s administration meant I barely felt the injections at all, for which I am so grateful. And after that, everything else was a breeze. I completely trust them now and am glad to be a patient of this practice where I know I will be taken care of. I also had an appointment with Jen the hygienist last night. She was so gentle, warm and friendly and it was a completely different experience to the hygeinist I had always seen previously. I never realised that a trip to the hygeinist could be so comfortable! I feel very lucky to have found this practice!
Thank you for your kind words, Lara !
Fantastic experience: Diemetris took great care and time to explain every detail. Extremely professional and person centred. I highly recommend his services. Jenny was equally professional and each visit is relaxed and productive. My daughter and her family (my granddaughters) have joined here to and have found the experience a good one. Well done to the whole team and thankyou for keeping a smile on my face that I am proud of.
Our team feels very appreciated by your kind words. Thank you, Helena!
Fantastic experience: Brilliant! Jennifer Lynch is great, would definitely recommend.
Thank you !
Fantastic experience: Dr Mantazis and his team are kind, caring an professional. Having had some very bad experiences in the past with poor dentistry it was truly a pleasure to be treated by this centre of excellence.
Thank you for your kind words !
Fantastic experience: I have been in the care of Dimitri and Jen for over five years following a friend's recommendation when I was looking for a good dentist. I have since enjoyed dental care and treatment of the highest quality. Following several painless, very necessary crowns and a root canal treatment, I have become increasingly impressed with the very high standard of Dimitri's work (ably assisted by Hayley) and his level of commitment to the highest levels of dental care. He is also a very good listener, has a relaxed reassuring manner and always takes time to discuss and explain. Jen is a marvellous hygienist who again provides superior treatment and complements Dimitri's side of the practice perfectly. I have complete confidence in Dimitri, Jen and the team at Hove Dental Clinic and recommend without hesitation.
Our team feels very appreciated by your kind words. Thank you!
Fantastic experience: Fantastic - I've been coming to Hove Dental Clinic for over a year now for check ups and more. It's always been a straight forward easy going experience, Dimitri the Dentist and Jenny the Hygienist are both fantastic along with the other staff at the practice, always making me feel at ease.
Thank you so much, Philip !
Fantastic experience: This is an outstanding dental practice. The whole team are professional and warm, from reception through treatment. Most importantly Dimitri Mantzis is a brilliant dentist. I am really happy to have discovered this place.
We appreciate your kind words, thank you Linda!
Fantastic experience: I go to Jen to have my teeth cleaned and what used to be a pretty horrid experience is almost relaxing. She is has a very gentle technique which makes such a difference to the whole experience. The TV on the ceiling acts as a great distraction and my teeth feel great afterwards.
Fantastic experience: Dimitri, Jen and the team at Hove Dental Clinic started looking after my teeth a year ago. Since then I have had cause to be grateful to them for their effortless brand of professionalism. One mended crown and one filling later I know I'm in very good hands. If you are looking for expert consultation, thoughtful advice, and gentle implementation, look no further.
Fantastic experience: So around 3 months ago i researched over 30 different dentists in the whole of sussex after being so petrified of the dentist i hadnt been for nearly 5 years i decided to pluck up the courage and go to see dimitri at hove dental clinic. From day 1 of walking through the door i havent felt anything like i did at many other practices i have been to previously. My fears have gone completely and i wouldnt recommend it highly enough! Dimitri and Hayley have changed not only the way i feel about going to the dentist but how much more confident i am with my smile. When i went i knew the condition of my teeth and gums were critical i pulled my own teeth out i had broken teeth, DIY fillings etc and couldnt bare to smile at anything. I have attached a photo of day 1 to now. All i can say is they shudnt be called dentists maybe magicians! For anyone who is thinking about using Hove Dental Clinic i would say dont think twice dont wait around its the perfect place for anyone with or without the fear of going. 5*** .... here is my picture to show you all just the difference!
Fantastic experience: I recently found this excellent dental practice & as a nervous patient this is the best dental care I have ever experienced. My dentist Dimiteri Mantazis & his dental nurse Hayley have helped significantly to cure my anxiety. I no longer fear going to the dentist. The principle hygienist is Jennifer Lynch who is also brilliant & I cant recommend highly enough. The clinic is a cool contemporary design which is calming & the team most welcoming. I used to attend a very expensive London Harley Street practice & I must say Hove Dental Clinic is far better value & superior on all levels. Thank you for all my treatments to date, Kevin Whelan
Fantastic experience: Such great customer service, really look out for you. I haven't been to the dentist for a while and they care for that. Look out for you and very good at giving you detailed instructions. Highly recommend using as your dentist. Price is very good as well!
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