West Square Dental Surgery

Suite 1, 2 West Square, CM9 5QX, Maldon

Opening hours

  • sunday: (closed)
  • monday: 8:30-13h, 14h-17:30
  • tuesday: 8:30-13h, 14h-17:30
  • wednesday: 8:30-13h, 14h-17:30
  • thursday: 8:30-13h, 14h-17:30
  • friday: 8:30-13h, 14h-16h
  • saturday: (closed)

Photos of West Square Dental Surgery

West Square Dental Surgery

Our comment from Best Dentists about West Square Dental Surgery:

A compassionate and professional dental practice

West Square Dental Surgery is widely recognised for its high standard of care and the exceptional professionalism of its team. Patients frequently describe the service as "outstanding," highlighting the polite, caring, and empathetic nature of the staff. The practice has built a strong reputation for creating a supportive environment, particularly for those who may feel anxious or apprehensive about dental visits. Many patients note that the team goes the extra mile to put them at ease, ensuring they feel comfortable and well-informed throughout their treatment journey.

Expert care for dental anxiety

A standout feature of this practice is its ability to help patients overcome a fear of dentistry. Reviews from patients who had not visited a dentist in many years speak volumes about the gentle and reassuring approach taken by the clinicians. Dentists such as Dr. Kesh, Dr. Hassan Abbass, and Dr. Thishok are frequently praised for their patience, clear explanations, and ability to reduce trauma levels. The team is commended for listening to patients, managing anxiety effectively, and ensuring that individuals feel in control during procedures, from simple check-ups to more complex treatments.

Highly skilled dental professionals

The clinical expertise at West Square Dental Surgery is consistently praised by patients. The dentists are described as highly competent, gentle, and thorough, taking the time to explain every step of the process. Whether dealing with emergency cases, routine hygiene, or restorative work, the staff ensures that patients understand their options and feel confident in the care provided. The positive feedback often mentions specific practitioners who have gained the trust of patients over time through consistent, high-quality service.

  • Specialist Treatments: Patients have reported successful outcomes with a range of procedures, including dental implants, veneers, and complex extractions.
  • Cosmetic Dentistry: The practice is highly recommended for smile makeovers, with patients expressing great satisfaction with Invisalign treatments, teeth whitening, and bonding results.
  • Emergency Care: The team is noted for efficiently handling urgent dental issues, providing prompt relief and professional care when needed most.

Comprehensive and personalised attention

Beyond clinical skills, patients appreciate the personalised attention they receive. The hygienists and nurses are described as delightful and encouraging, contributing to a relaxing atmosphere. From the moment of booking, the reception staff is noted for being helpful and accommodating. The practice is also praised for its thoroughness, with patients noting that treatments are discussed in detail and that follow-up care, such as courtesy calls, demonstrates a genuine commitment to patient well-being. This holistic approach has earned the practice numerous recommendations from satisfied patients who feel their dental health is in safe, caring hands.

West Square Dental Surgery: Reviews

4.4/5 (35 Reviews)
Richard Clarke Published on Google 2 weeks ago

Fantastic experience: Very good professional service , all staff very polite , work carried out to very high standard

West Square Dental Surgery
West Square Dental Surgery

Thank you so much for your lovely review! We’re delighted to hear that you received professional service from our team and that you were happy with the standard of care provided

West Square Dental Team

Claire Published on Google 1 month ago

Negative experience: I attended an emergency appointment to have a crown re-cemented. I explained the issue clearly over the phone and was quoted a price for what was a straightforward job: the crown was not damaged, there was no sensitivity, and it simply needed to be glued back on. I had also already paid a non-refundable deposit before attending the appointment. However, once I was already in the chair, I was told the price would be double what I had been quoted. The appointment itself lasted around five minutes, and the final cost was more than I would usually pay at my regular central London dentist. I found this very disappointing, particularly since the price changed only after I was in the treatment chair, even though I had already paid a non-refundable deposit. I would have expected clearer pricing upfront, especially for such a simple procedure.

West Square Dental Surgery
West Square Dental Surgery

Thank you for taking the time to share your feedback.

Emergency appointments are intended to allow the dentist to assess and diagnose the problem before discussing the most appropriate treatment options. As the treatment required cannot always be determined until after the examination, it is not always possible to confirm the final cost in advance. Following the assessment, the clinician will explain the available treatment options and the associated costs for each, allowing you to make an informed decision before any treatment is carried out.

We appreciate that the costs discussed during your appointment were different from what you were expecting and understand that this was disappointing. We value all feedback, as it helps us review how we communicate this information to our patients.

Thank you again for taking the time to share your experience.

West Square Dental Practice

Peter Chapman Published on Google 2 months ago

Fantastic experience: Highly recommend. I had an emergency tooth extraction. They are not my regular dentist but I am seriously considering changing to them. Very efficient, friendly staff. Pain free extraction. Thanks for fitting me in, much appreciated.

West Square Dental Surgery
West Square Dental Surgery

Thank you so much for your wonderful review.

We're delighted to hear that you had such a positive experience with us, especially during an emergency.

Your kind comments about our team mean a great deal, and we're thrilled to hear you're considering joining us as a regular patient. We'd be delighted to welcome you back whenever you need us.

Thank you again for taking the time to share your experience

West Square Dental Practice

Fiona Reynolds-hole Published on Google 2 months ago

Fantastic experience: Kesh and Belle have been so accommodating and kind and I have had wonderful treatment and both crowns feel very comfortable!

West Square Dental Surgery
West Square Dental Surgery

Thank you so much for your lovely review.

We're delighted to hear that you had such a positive experience with Kesh and Belle. It's wonderful to know that you felt well looked after and that your crowns are feeling comfortable.

Your kind words will be shared with the team, and we're grateful that you took the time to share your experience. We look forward to welcoming you back at your next appointment!

West Square Dental Practice

Steve Atkins Published on Google 4 months ago

Fantastic experience: My fear of dentistry from my childhood kept me away for 17 years. A serious infection forced me to book an emergency appointment and I chose west Square from recommendations. From my 1st interaction with the reception staff who put my mind at ease during the enquiry / booking process - upon arrival, polite, caring, empathetic. My dentist, who virtually held my hand through the experience and reduced my trauma levels to manageable. Unfortunately I needed a tooth pulled but I was guided through the process with understanding of my phobia and a plan was made. A week after a double course of antibiotics. I arrived for the extraction - sat in reception with a heart rate of 145bpm, but the staff helped calm me. Tooth extraction was nothing short of amazing, a molar with triple root (one with a hook) and it was managed with the upmost care. A couple of visits to the hygienist have followed, amazing care again always ensuring I was comfortable, and I am now on track to replace an old crown and make my pegs pearly white again. Well done to the whole team at West Square for your patience, understanding and caring. Trust is not given, it is earned!

West Square Dental Surgery
West Square Dental Surgery

Thank you for your lovely review. We're so pleased we could help you feel comfortable and supported throughout your journey.

Your kind words mean so much to the whole team. Thank you for trusting us with your care.

Kind regards, West Square Dental Practice

Christina Edwards Published on Google 5 months ago

Fantastic experience: Excellent. Staff are friendly and professional. My dentist Dt Kesh is so helpful and really nice. This surgery and staff make a difficult time much more pleasant.

West Square Dental Surgery
West Square Dental Surgery

Thank you for your 5-star review! We truly appreciate your support and are glad you had a great experience with us.
We'll be sure to share this with Dr Kesh and the team!

Kind regards,
The West Square Dental Practice Team

Emergency Vhf Published on Google 10 months ago

Negative experience: This practice will not accept anymore NHS patients but will give you a private appointment very quickly. They strike NHS patients off if they do not attend regularly. I was a patient for 17 years, but have been struck off today (8th Oct 2025). I pay National Insurance contributions and would like NHS care. This practice obviously wants money above providing a service for which they were established. They must have a lot of money, they have bought-out another practice in nearby town. READ REVIEWS ABOUT POOR CARE EVEN UNDER PRIVATE TREATMENT.

West Square Dental Surgery
West Square Dental Surgery

Thank you for taking the time to share your feedback.
We're sorry to hear that you're unhappy with your experience at our practice.
We understand your frustration about the decision to remove you from our NHS list. Please know this action is never taken lightly and is in accordance with NHS guidelines, which require patients to maintain regular attendance to ensure their oral health is properly monitored and managed. This helps us provide safe and effective care for all our patients.
Regarding NHS registrations, due to increasing demand and capacity constraints, we have had to temporarily close our NHS list to new patients, while continuing to offer private appointments for those who wish to access treatment more quickly. We appreciate that this is disappointing for patients seeking NHS care, and we remain committed to supporting our community within these limits.
We take all feedback seriously and strive to deliver high-quality care, whether NHS or private. If you would like to discuss your individual case or require further clarification, please feel free to contact the practice.
Thank you for your understanding
Kind Regards,
The West Square Dental Practice Team

Lisa Marie Ford Published on Google 11 months ago

Negative experience: I was until last week a private patient with West Square. I had two appointments recently with a female dentist who I had not seen before. Both appointments were appalling in comparison to previous appointments I have had with other members of staff. Both appointments were emergencies due to extreme, unbearable pain. I explained that I suffer severe anxiety and getting through the door at the dentist in the first place is a huge hurdle for me, and that I take prescribed diazepam in order to visit. In my opinion, the dentist I saw was extremely dismissive of my anxiety. I was given a filling that fell out within 3 hours, despite the fact I followed all instructions and in fact had nothing at all to eat or drink within that time frame. I then returned for a second appointment to be told “that often happens” and the filling was replaced. I was told I would need a root canal on the tooth and the wait would be around 3 weeks for that. I explained that I was still in extreme pain even with the filling, and that I am allergic painkillers except paracetamol, but was essentially told to put up with it for 3 weeks until my root canal appointment. Given the extremity of the pain, and my dissatisfaction with my visits, I promptly visited a different private dentist for a second opinion: they found that I in fact had a dreadful infection that was entirely missed by West Square, so I would have not only continued to have been in pain but would not have been able to have the root canal treatment after the wait anyway due to the infection.

West Square Dental Surgery
West Square Dental Surgery

Dear Lisa Ford,

Thank you for your feedback, and we’re sorry to hear about your recent experience at our practice. We take all concerns seriously, particularly when a patient is in significant pain and coping with dental anxiety. We understand how distressing that can be and deeply regret that you felt unsupported during your visits.

It’s always our goal to provide the best care possible for our patients, and we’re sorry to hear that we did not meet your expectations on this occasion.

Please be assured that we have already addressed this matter directly with you to ensure your concerns were fully resolved and handled your queries internally with the team members involved. We appreciate you bringing this to our attention and giving us the opportunity to resolve this matter.

Kind regards,
The West Square Dental Practice Team

Adam Taylor Published on Google 1 year ago

Fantastic experience: Outstanding Dental Practice Simply the best very happy excellent service

West Square Dental Surgery
West Square Dental Surgery

Thank you so much for your 5-star review!
We're thrilled to hear you’re so happy with the care and service you received. It means a lot to our team to be described as "outstanding", we appreciate your kind words and support.
We look forward to welcoming you back to the practice soon!
Kind Regards,
The West Square Dental Practice Team

Kirk Jewell Published on Google 1 year ago

Fantastic experience: Great dentist

West Square Dental Surgery
West Square Dental Surgery

Thank you for your 5-star review!
We really appreciate your kind words and are so glad to hear you had a great experience. Looking forward to seeing you again soon!
Kind Regards,
The West Square Dental Practice Team

Debra Pitt Published on Google 1 year ago

Fantastic experience: I am terrified of dentists, but the staff at West square are wonderful. They put you at ease and the dental work they do is the best l have ever had. They are only satisfied with their work once you are satisfied, which now a days is rare. I would recommend them for what ever treatment you need.

West Square Dental Surgery
West Square Dental Surgery

Thank you so much for your 5-star review!
It truly means a lot to hear that you felt at ease with our team. Creating a supportive and reassuring environment for our patients is always a top priority.
Thank you for your trust and recommendation, we look forward to seeing you again soon!
Kind Regards,
The West Square Dental Practice Team

Lynn Monk Published on Google 1 year ago

Fantastic experience: Amazing dentist, I had an infection in the roof of my mouth. Extracted teeth, cleaned infection and future plans discussed The dentist was brilliant taking time to explain every move he was making and warning me of any extra noise or pain. The best dentist I have been to. Highly recommend.

West Square Dental Surgery
West Square Dental Surgery

Thank you so much for your 5-star review!
We’re pleased to hear that you had such a positive experience and felt well-informed and cared for throughout your treatment. Our team always aims to ensure patients feel comfortable so it’s great to know you felt supported every step of the way.
Thank you for taking the time to share your feedback - we look forward to seeing you again soon.
Kind Regards,
The West Square Dental Practice Team

S K Published on Google 1 year ago

Fantastic experience: Very helpful and professional job done by Dr Kesh!! Thank you.

West Square Dental Surgery
West Square Dental Surgery

Thank you so much for your 5-star review!
We're so pleased to hear you had a great experience with Dr. Kesh. Your kind words mean a lot to our team, and we’re glad you felt well looked after and in professional hands.
Thank you again for taking the time to share your feedback, we look forward to seeing you again soon!
Kind Regards,
The West Square Dental Practice Team

Carly Macfarlane Published on Google 1 year ago

Fantastic experience: I went to Dr Thishok because I was unhappy with the toll that my pregnancies took on my teeth, and how my wisdom teeth coming through had made a few of my teeth a little wonky. With the makeover package we did a short course of Invisalign and did a bit of whitening and bonding on my front teeth. I cannot explain how happy I am with the results. I have the smile I’ve always wanted! Thishok and his lovely team were amazing throughout and have given me my confidence back. :-) I highly recommend West Square Dental Practice. Thank you Dr Thishok and team

West Square Dental Surgery
West Square Dental Surgery

Thank you so much for your kind review. We're delighted to hear how happy you are with your new smile – it was a real pleasure to be part of your smile makeover journey!
On behalf of Dr. Thishok and the entire West Square Dental Practice team, thank you for trusting us with your smile.
We're always here if you need us and look forward to seeing you again in the future!
Kind Regards,
The West Square Dental Practice Team

Kel Mann Published on Google 3 years ago

Negative experience: I called today & left a message & number. The answer machine messsge stated busy & they will call back. You closed at 4pm & i am still awaiting a call back.

West Square Dental Surgery
West Square Dental Surgery

Hi Kel,
Sorry about your experience today. We have been having ongoing issues with our provider in regards to our answer machine and on very rare occasions, a message may not reach us.
They have reassured us that this should hopefully be resolved very soon.

Corinna Stringer Published on Google 3 years ago

Negative experience: Would not recommend this practice

West Square Dental Surgery
West Square Dental Surgery

Thanks for your review, however, it doesn’t explain the 1 star rating.
If you have a specific issue, it would be more helpful to contact us directly to address this matter.

Wendy Lanham Published on Google 3 years ago

Fantastic experience: Mr Lemar is a professional, thoughtful and gentle dentist. He has always put me at ease and my filling, today, was excellent. Renewed smile.

West Square Dental Surgery
West Square Dental Surgery

How lovely of you to say Wendy. Glad to hear you had a nice experience with us. Thank you

Shirley Robson Published on Google 4 years ago

Fantastic experience: Excellent attention from Helmand for my mother who appreciated his relaxing manner which put her completely at her ease. Such a contrast to the unfriendly attitude of the female dentist who left recently. Thank you.

West Square Dental Surgery
West Square Dental Surgery

Very glad to hear about your pleasant experience. Always happy to help
West Square Dental

Abs Mustafa Published on Google 4 years ago

Fantastic experience: Great practise, best dentist I have seen in a long time. Staff are very helpful, I highly recommend.

Pauline Gannon Published on Google 4 years ago

Fantastic experience: This was the first time I had been to a hygienist and was a little apprehensive but Laurie was a delight and so friendly. Her calm voice and encouragement was all I needed to feel at ease. Tbh it was a relaxing experience for me qith some great advice at the end of it xx

carol munson Published on Google 4 years ago

Fantastic experience: I cant recommend this dentist pratice enough ,every single step is talked through thoroughly ,I have had many years of trying to get my teeth straightened and whitened and now couldnt be happier,I even had a courtesy call after my treatment to see how I was, thank you west square dental especially Maivand Lemar.

West Square Dental Surgery
West Square Dental Surgery

What a lovely review. Thank you Carol. So glad to hear this.

helen couldridgre Published on Google 4 years ago

Fantastic experience: Visited today and very impressed. I'm so relieved as Dr assured me, tooth is sound and not the problem, my grateful Thanks to you all, for your kindness, advice and help.

West Square Dental Surgery
West Square Dental Surgery

Thank you for your nice feedback. Always happy to help Helen.
West Square Dental Team.

Beki Zicari Published on Google 5 years ago

Fantastic experience: I cannot recommend this place enough! I've put off going for 10 years because of a previous bad experience, but made myself go as my tooth was starting to hurt. I was very anxious about going and scared about what was going to happen (there where tears when i got in the chair). Dr. Helmend was amazing, really caring and calming and talked me through the whole procedure, i had a filling and felt totally in control and listened to. Very caring and compassionate staff and I've already booked in my next appointment, i don't think I'll ever look forward to going to the dentist but at least now i won't actively avoid it! Thank you so much!

West Square Dental Surgery
West Square Dental Surgery

Thank you so much for you wondeful review. We look forward to seeing you again soon

Sarah Mccarthy Published on Google 5 years ago

Fantastic experience: I have a fear of the dentist and avoided going for far too long !! But what can I say the whole team at west square dental mad me feel so relaxed but fears soon disappeared , such a lovely team can’t thank them enough xxx

West Square Dental Surgery
West Square Dental Surgery

Thank you for such a nice review. We hope you will be back again Sarah

Lee C Published on Google 5 years ago

Fantastic experience: I was able to get an emergency appointment, and 1st visit to a dentist in 15 years (very scared of dentists) but could not recommend this dentist enough! Made me feel at ease fantastic friendly staff! Very professional, I'm very happy of the work that has been done and has knocked away my fear of dentists,re booked to go back again.

West Square Dental Surgery
West Square Dental Surgery

Aw thank you for your kind words Lee. I am so glad you feel better about coming to the dentist, we hope to see you again soon :)

Margaret Allbright Published on Google 5 years ago

Fantastic experience: I had to attend on Thursday for emergency treatment, tremendous care taken with hygiene procedures , and a really good job done on my badly broken tooth, lovely caring staff and at a time when so many doors are shut to us, I am so pleased to be sorted out, thankyou x

West Square Dental Surgery
West Square Dental Surgery

Thank you for your amazing feedback. In these difficult times, your kind words make it all worthwhile.

HT 19 Published on Google 6 years ago

Fantastic experience: I have visited many dental practices over the years and I can 100% say that Dr Hassan Abbass is definitely the best. He is very professional, very friendly and extremely competent. He gave me loads of advice and did not try to rush me out of the door like many other dentists try to do. I plan to use Dr Hassan Abbass for all my future private dental work and will absolutely recommend him, even if you have to travel large distances as its worth it. The nurse Sabnam was also very good and polite.

Tracy Booth Published on Google 6 years ago

Fantastic experience: Cannot speak highly enough of Dr Abbas and the surgery. I was terrified of the dentist after a previous bad visit to another local dentist. Dr Abbas was very patient and talked me through everything. He and his nurse instantly put me at ease and I have to say it was a pleasure to have them looking after me. I highly recommend this dental surgery

West Square Dental Surgery
West Square Dental Surgery

Thank you for your kind words, we are glad to hear that you felt at ease during your visit and we hope to see you again in the future. Lovely feedback like this makes it all worth while.

Thanim Alam Published on Google 7 years ago

Fantastic experience: After visiting numerous orthodontists I struggled to find one that had a genuine interest for the patient more so than the finance side of things (although I understand that it is business at the end of the day) until I went to west square dental and met Hassan. He’s a very kind, approachable and friendly individual who I’ve come to respect both as a dentist and as a friend. He knows how to get the best results and takes on board the concerns of the patient whilst knowing how to keep a conversation going. Couldn’t be more happier with how my smile is looking and would very highly recommend.

Louis Martin Published on Google 7 years ago

Fantastic experience: Dr Abbas is great at what he does and a very friendly guy, would definitely recommend West Square to anyone

West Square Dental Surgery
West Square Dental Surgery

Thank you for your kind feedback and recommendations Louis.

Linda House Published on Google 7 years ago

Fantastic experience: Dentists are not my favourite place and I can think of a number of occasions where I have chickened out! I don't like dentist and Mr Finn gained my trust over the years until his retirement. However I cannot thank everybody enough for the excellent treatment from Helmand, Maivand and Hassan which I have received, all have put my mind at rest and over a short period of time have gained my trust. As for my treatment, Slow and steady won the race and the outcome was perfect. An implant, new veneer, whitening and check up. Hannah was my rock for holding my hand and Jo for always getting me there on time and the right day! I would recommend this practice not only for their outstanding work but for their friendliness. I am one very happy patient

Char Scott Published on Google 8 years ago

Fantastic experience: Honestly can’t thank Hassan at a West Square Dental enough for sorting my teeth out in such a short amount of time. It was a huge request asking him to straighten my teeth with Invisalign six months before my sisters wedding, but he went above and beyond with regular visits with the focus balanced between his professional approach to my treatment and my expectations of a beautiful smile. Thank you again and can’t recommend highly enough.

Tracy Mule Published on Google 8 years ago

Fantastic experience: My son who has special needs visited today....excellent kind caring service...5☆ service

Barry Gornall Published on Google 8 years ago

Fantastic experience: This surgery has recently replaced two gaps in my teeth with implants. I am very satisfied with the outcome. The dentist was highly professional and inspired confidence throughout .

West Square Dental Surgery
West Square Dental Surgery

Thank you for taking the time to give such wonderful feedback. Our dentists strive to provide high quality treatment in a caring environment and we are so glad to have met your expectations.

Maryon Davies Published on Google 10 years ago

Fantastic experience: Staff really do go the extra mile for the patients; more than accommodating, I can't recommend them too highly!

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