mydentist, Ashburnham Road, Luton

Fantastic experience: Friendly and wholly professional service. All questions answered in a reassuring and easy to understand manner. Really good - looking forward to the rest of my treatment.

Fantastic experience: As always this dentist is always a pleasure to deal with, receptionists are always polite and friendly as are the dentists and hygienist.

Positive experience: Very good but a long time for my dentures to be made

Fantastic experience: Dentist is always professional. She enquires as to any problems I’m maybe having and explains what she is doing to my teeth. She explains ways I can improve the condition of my teeth.

Fantastic experience: My dentist Arifa and her dental technician fitted two fillings without needing painkiller injections. I didn't think it was possible, because I am very anxious about dental pain, but it was!

Fantastic experience: Great the dentist was rlly nice and took my treatment very good. And luckily I didn’t get another the wrong teeth out great I loved it

Fantastic experience: Great customer service by the team including Rabia who was very helpful in booking me for an emergency appointment. Also Dr Sami of course & his assistant who helped me with an extraction ending a painful experience over the last week & half after a short holiday break dealing with toothache. When parking is available, it is clear when you go to the surgery reception where to register your vehicle to avoid a fine, I did this before & no parking tickets were issued. I already had my spec savers appointment before this one.

Fantastic experience: Been coming here over 20 years. Dentists and admin staff are professional and friendly! Could do without sales pitches for cosmetic procedures though, but sadly that is modern dentistry.

Fantastic experience: Efficient service Very professional and friendly staff

Positive experience: Overall very good experience. Would appreciate a more welcoming feeling from the reception staff, felt ignored and I was just a number. Dentist Samiah and her nurse Linda were so friendly and welcoming . Will recommend to friends but hoping the reception staff get more training in customer service.

Positive experience: A friendly helpful practice I will definitely visit again , explained exactly what they were going to do to my teeth as I am a nervous patient excellent customer service

Fantastic experience: The dentist was really helpful and informative about the condition of my teeth and how and should continue to look after them. I felt he had lots of time for me and came away feeling really cared for.

Fantastic experience: I had experience with my new dentist Anjum Sami he is legend very good person he did my deep cleaning very nicely I recommended to everyone.

Fantastic experience: I am a nervous patient but everyone is so kind and understanding especially my dentist and his nurse who treated me with patiencs and care. Thank you.

Fantastic experience: Friendly practise, make you feel at ease, very professional.

Fantastic experience: Doctor Sami explained plan very carefully and thoughtfully.

Fantastic experience: I just want to say thank you so much for your great service and help Love my dentist

Fantastic experience: I’m terrified of dentists! Had a bad an experience a while back now. I felt completely at ease and the dentist helped and explained what to do and care for my teeth and how it affects my diabetes. Thank you for being comforting and understanding.

Fantastic experience: I have seen my particular dentist on several occasions and always find her reassuring,efficient and helpful.Virtually pain free every time!

Negative experience: I visited the hygienist on 23/7. It cost me £100 for 30 mins it was a rip off really disappointed with the service. The lady spoke for 20 mins more or less repeating herself and spent 10 minutes actually cleaning the teeth she didn’t even polish them just rubbed some paste and asked me to rinse mouth. Won’t be using that service again

Fantastic experience: Dr Mohammed Moin is an excellent dentist. Everything is explained really well and the practice staff are very helpful and friendly too.

Fantastic experience: hi The staff are always very nice and helpful and Mohammed stuff is very helpful when it comes to my teeth my smile I’m very happy with the service that I get

Positive experience: This is Purley for the dentist who looked after me. She was very informative and gentle. I was able to relax. Very nice dentist. I had a parking ticket too. I got a letter stating I was there at that time for my appointment but they didn't care. That's scamming people for parking at our dentist and the one time you forgot to punch your teg in That's what happened. No good at all.

Fantastic experience: Nice to have friendly and professional staff with you, Great service

Fantastic experience: Very good dental surgery, kind and friendly staff, made me feel very comfortable after feeling quite nervous before my appointment would 100% recommend to family and friends

Fantastic experience: The staff are friendly and helpful towards patients. Reminders are provided to patients when appointments are set. The dentist I have Arifa Usman constantly provides explanations on how I can improve my brushing and provides me with a mirror so I can visually see the difference. She is kind and warming and someone my sister and I very comfortable to be around.

Fantastic experience: First class technical treatment. My new dentures are the best fit ever. My dentist is extremely caring and friendly as are the reception staff.

Fantastic experience: My dentist Samiah Naz is a really good dentist I have had 2 arches upper and lower implants with crowns she looked them said I can only look at your bone density took and xray very polite and good manners .

Fantastic experience: This has been my dental practice for many years now and the service and staff are exemplary and it's very much easier to use with the practice plan.

Fantastic experience: Anjum Sami was very friendly, professional and efficient. Has the best knowledge and work ethics. Would recommend him to everyone at My Dentist.

Fantastic experience: Dr Leibenberg and his assistant Karen are the best! My family and I have been with them for ages and they are always friendly, kind and professional. I don't have any fears going to this dentist!!

Fantastic experience: Dentist herself was very nice, described everything step by step. Her assistant was also very nice. Her distracting me helped with my anxiety towards dentists after my brain injury. My only complaint will be more so toward the NHS system of keeping people as NHS patients. How would I be able to keep up to date with in keeping with requirements if I’m an ABI patient and also during COVID outbreak? Can’t afford to financially keep up to date with regular appointments, therefore understand why people don’t continue with dental hygiene. Also there are no spaces to get back onto the NHS list…… BUT is that a way of getting money out of the public? On an already expensive service.

Fantastic experience: Pleasant receptionist very helpful and my dentist is fantastic easy to talk too as well If you have a plan they accommodate your needs never fail on politeness and updating you fully recommend been with this dentist over 20yrs wouldn’t change my dentist for anything

Fantastic experience: Very nice and reassuring staff, extremely understanding and treat patients very nicely to ensure they are comfortable

Negative experience: Found the consultation about having dental implants unsatisfactory. I asked if I could have all the information the consultant finally explained and his cost quote in an email... This request was refused and I was instead given a plain ordinary post it note with a handwritten note u... ndated.. ... Unsigned.... Of the estimated cost. Nothing about the way the work would be done... How long the complete process would take... The potential difficulties that might arise and need extra work to resolve.... It was diff8 to get the consultant to give full explanations in the first place. And I would be expected to say yes to the work based purely on this. Initial 15 minute meeting. At such an expensive cost for work lastingr a year and with potential problems... I think I was entitled to an email explanation and I am very disappointed with the response from the consultant at this surgery.

Negative experience: They don't care about patients time and kindness towards patients or visitors who come with free dental services. But they much care about their own time and respect and kindness towards them along with patients who go with treatment with payment.

Fantastic experience: Always happy with the service provided- very professional.

Fantastic experience: Was very happy with the process and treatment which I had. Initially had the check up done by Samiah, who was very caring and understanding. Advised me to see the hygienist and then the following day to get the fillings done. This all happened in clock work. The hygienist was Muriam who also tought me the correct way to use an electric toothbrush. Overall, it was very pleasant experience. They have very good staff at this practice.

Fantastic experience: Very helpful stuff, dentist was brilliant with my little one

Fantastic experience: All staff and doctor where professionals excellent services thanks mydentist

Fantastic experience: Was seen on time. All the staff are friendly and professional. The premises are clean and tidy.

Fantastic experience: This time it wasn't as noisy, as there wasn't lots of individuals speaking over each other..

Positive experience: My treatment is on going so far great experience been coming here over 20 years

Fantastic experience: Last minute urgent appointment with Mohammed for my daughter who was very anxious and unsettled. Mohammed is not our usual dentist but handled the situation so patiently and professionally, he took the time to explain everything, help my daughter calm down and treat the problem successfully.

Fantastic experience: From the receptionist to the dentist all very good ...my best dentist... Samiah nah was excellent...had my tooth taken out (was very anxious about that lol) and I didn't feel a thing...even after 4 hours everything felt normal.... Receptionist allways smiling and helpful.... MY BEST DENTIST SURGERY

Fantastic experience: I find that the surgery is a very good practice as my husband and I both attend there. I have been a patient there for sixty three years and my husband has been a patient there for twenty eight years and we don't have any reason to change dentists any time soon.

Negative experience: Absolutely unacceptable experience. We had an appointment at this clinic on the 29th of April 2025, and a few days later we received a parking fine in the post. We called the clinic to complain, and they confirmed our appointment and advised us to appeal to the parking company. We followed their advice — only to have the appeal rejected. The parking company stated: *"We have no record of the above vehicle being registered to be exempt from the parking restrictions in place on the day in question."* Nowhere during the appointment booking or at reception were we told that we needed to register our car to avoid a fine. There *are* signs saying "permit holders only," but like any reasonable person with a legitimate appointment, we assumed that parking was allowed — especially since this is the clinic’s car park. There was no mention of needing to do anything special. No instructions. No warnings. Nothing. When we called again, the clinic insisted the car park isn't theirs and that it's “government funded,” so there’s “nothing they can do.” Yet the car park is clearly attached to the clinic, and **they know full well this is a recurring issue**. We checked their reviews on Google Maps and found complaint after complaint — for *nearly three years* — about the exact same problem. And what’s worse? The clinic has been responding to many of those reviews, acknowledging the issue but still doing nothing to prevent it from happening to more patients. It’s deeply frustrating and shows a complete lack of care for patient experience. How hard would it be to put up a clear sign at reception or simply remind patients to register their vehicle when checking in? Instead, the clinic chooses to let people get fined and then shrug it off. Avoid this place unless you enjoy surprise parking fines for attending a healthcare appointment.

Fantastic experience: Very pleased with my experience, Miriam is very professional and friendly too

Positive experience: I visited MyDentist on Ashburnham Road, Luton, for molar pain. The staff were polite, friendly, and professional. My appointment included a check-up and X-rays, which cost £59. They clearly explained the treatment options and provided a detailed price for the next steps. Although no treatment was done during this visit and I am still in pain, I appreciated their professional approach and clear advice. Hoping for effective treatment in my next appointment.

Fantastic experience: Professional and friendly service. Always explain what is going on.

Fantastic experience: Mohammad, fitted a crown to one of my molars. He explained the process fully and took great care in making sure that it fitted well. He gave me good advice on how to clean it. I am very happy with the process and would recommend him and the staff, very professional and friendly.

Fantastic experience: Samiah did an excellent work replacing my filling. It was done painlessly and within a few minutes. Samiah and the nurse assisting acted very professionally throughout. I did not have to wait more than a few minutes to be seen. The reception staff seemed very friendly.

Fantastic experience: When to the dentist yesterday, and the receptionist was so friendly and welcoming and the dentist too

Fantastic experience: Very good experience am very happy with My Dentist.

Positive experience: Saw the dentist and the hygienist today-they were both friendly and efficient. They gave me useful hints on keeping my teeth and gums healthy. The reception team are lovely. They try to deal with you as quickly as possible although they are very busy.

Fantastic experience: Sue Massie the dentist was called Annum Sami he was very good I don't like injections but he was very gentle he's a very good dentist

Fantastic experience: Great dental practice. Send reminders of appointments, polite staff and very professional dentist. Can't praise them enough

Fantastic experience: Was seen promptly . Was dealt with good care. Impressed

Positive experience: This was my first experience with Sfila the Hygienist she was warm and welcoming,informative and gentle and I left with a great result so looking forward to seeing her again.Thank you.

Fantastic experience: Definitely recommend! I’ve been coming along For about 30 years ! Never a problem !

Negative experience: Information was not given about parking so I ended up getting a parking ticket even though I had made reception. Aware of where I had parked. Not happy will not be visiting this dentist again. Paid enough money for treatment and then more for penalty charge

Fantastic experience: It's not a bad dentist. No one explains that if you park in the car park, you have to sign in or get a fine. To be honest, I'm surprised the cameras are still in one piece.

Positive experience: Tried to get my next six month dentist visit to include a session with the hygienist. Not possible. Very frustrating. What's the point of having one if you can't do both in one visit.

Fantastic experience: I'm selifishly reluctant to praise this practice as Much as they deserve in case they get so busy it gets harder to get an appointment. But I have had work done by 2 resident dentists* here. (*I've in the past been to a few practices where the dentists seem to change every appointment). Can't praise them highly enough. Had a root canal that was so comfortable I almost dosed off in the middle having it done! Couldn't be happier. ⭐️⭐️⭐️⭐️⭐️

Fantastic experience: I had a dental hygiene appt with Muriam. Having been on this planet for over 60yrs I thought I knew how to clean my teeth. Hpw wrong i was. Muriam has shown me how to effectively clean my teeth. She is very clear in her instruction. She is very enthusiastic & passionate about her work. I'm really thankful for all her help & advice.

Negative experience: Terrible experience. I came in and registered 10 minutes before my appointment, I did not get called for almost 45 minutes so I asked at the counter which they then realised they cancelled it… I had taken time out my day for this and they messed me about very appalling

Fantastic experience: Very polite service...receptionists and the whole place is welcoming

Fantastic experience: I'm at nervous patient but my dentist is great talks through it and has patience with me

Fantastic experience: Top job, very efficiently and effectively carried out replacement filling

Fantastic experience: Very nice people working at this dental dentist and polite

Positive experience: The dentist was attentive when looking into my mouth. She gave me advice should I want to straighten a tooth and gave me prices.

Negative experience: Appalling behaviour by the receptionist, I felt like being discriminated by her. My daughter’s appointment was given at 8:50 AM, I had to fetch her from the school as she already left to school at 8:00 AM… Anyone in Luton know how congested the roads are at that time, I took her to the dentist at 8:58 AM and that receptionist was so adamant and said my daughter can’t see the dentist because she’s late. I Scrolled through others reviews and many complained that they were not seen on time! I remember the receptionist saying you can’t be seen by the dentist even you are late by 2 minutes!! Such attitude she has shown…

Fantastic experience: I am very happy with the dental treatment that i had yesterday Thank you

Positive experience: Receptionist are lovely and welcoming, my dentist was good and helpful

Positive experience: Once again, the hygienist has done a great job. Next time I will put a before & after pic of my teeth.

Fantastic experience: The dentist was very helpful and tried very hard to resolve my ongoing issues.

Negative experience: Over 10 minutes late in being seen, had booked and been charged for a 30 minute appointment as requested by the hygienist, the hygienist only had me booked in for a 20 minute appointment on her screen !!!

Fantastic experience: I was late thinking my appt was 3.45 but it should have been 3.15 The dentist kindly still saw me. She also explained teeth whitening to me which I had asked about. She was really lovely with me. The receptionist was also really lovely and kindly made an appt for me for 6 months time.

Positive experience: As always the dentist practice was efficient, considerate and helpful.

Fantastic experience: I was seen by Muriam Rashid, Hygienist, who welcomed me with friendly banter which helped me put my nerves to rest. She gave my teeth a thorough pain free clean and afterwards gave me much needed advice on how I should clean and maintain my teeth. I am very pleased with her service and have booked another follow up appointment.

Fantastic experience: Very good for me very short wait to be seen by the dentist good check up and clean

Negative experience: Very disappointing experience with this dentist practice and for there unprofessional behaviour they didn't even have the courtesy to apologise making excuses for there behaviour!

Fantastic experience: Great dentist make you feel relaxed and not nervous goes through everything you will need done and make sure you are happy what the next steps he is going to do so yes very happy

Fantastic experience: Mo and his assistant were very professional, helpful and personable.

Positive experience: Do not use their car park. Dental treatment is okay. But last time I went, first of all, my car was blocked in when I finished my visit and I had to wait five minutes for someone else to move their car before I could get out. Then when I got home, there was a letter waiting for me on my doorstep with a hundred pound fine for parking in their car park on a previous visit. Despite me being a patient who had already paid lots of money for treatment, and followed all the steps about telling them you have parked there. Park on the street, come by bus, park in a public car park, walk or cycle, but whatever you do, do not use the car park belonging to this dental surgery.

Fantastic experience: Girls at the front reception were very helpful and friendly. Stephen

Fantastic experience: Lovely practice, such friendly people always make sure I'm OK during any of my treatments.

Fantastic experience: Professional, friendly and caring. Took time to listen to problem and concerns. The dentist took my concerns into consideration when doing the interim treatment and explained clearly what would happen next. An emergency referral was done and 5 days later I went and had the problem resolved. Would highly recommend joining this surgery. I've been with them for over a decade now.

Fantastic experience: The dentist I have is amazing, he talks me through everything he is doing as I’m nervous. The lady’s on reception are friendly and helpful. I’m very happy so far with the work I have had done and am now looking forward to seeing the end results.

Fantastic experience: Had to make an emergency appointment and was seen within 4hrs. Great service

Fantastic experience: A wonderful dentist surgery. All staff are so friendly and helpful. My dentist samia is so good hope she never leaves.

Negative experience: Arrived 50 minutes early at the dentist inorder to find parking space. Informed the receptionist that mum will not be able to go upstairs for treatment. She said yes we know you have requested it in the form. I was happy to know that they do read the information I put on there. Appointment was for 16:05 didn't get called till 16:40. Was called upstairs. I refused said mum cannot climb the stairs. Two other patients were seen before my mum could be seen downstairs. When I complained they told me they are preparing the room. Unexpectable behaviour from the assistance very rude.

Fantastic experience: Lovely reception very friendly, lovely dentist really fresh and clean.

Fantastic experience: Had a problem with tooth was in in 1day my dentist knows I'm anxious around them not a single problem doing the work

Positive experience: Attended to at reception quickly & professionally , dentist explained any problems , quite knowledgeable & to the point , very happy with service & treatment , and made new appointment for September.

Fantastic experience: I was welcomed with smiles from both staff members. Was informed of what will done on the day and what to follow after the treatment. Very happy with the treatment. It was long overdue.

Positive experience: Good experience. Lovely dentists.

Fantastic experience: I was very pleased with the treatment that I received from my dentist and his able nurse as usual.

Fantastic experience: My dentist is very nice and helpful and makes me feel comfortable

Fantastic experience: I was seen on time and the dentist and dental nurse were polite, friendly and efficient, as usual.