
Maida Smiles Dental Clinic

Information about Maida Smiles Dental Clinic
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 8:30-20h
- wednesday: 9h-18h
- thursday: 9h-20h
- friday: 9h-18h
- saturday: 9h-18h
Maida Smiles Dental Clinic is a state-of-the-art, technologically advanced dental clinic in London.
Our comment from Best Dentists about Maida Smiles Dental Clinic:
Maida Smiles Dental Clinic is renowned for its exceptional service and warm, friendly atmosphere. Many patients have shared their positive experiences, highlighting the clinic's commitment to top-notch dental care and patient comfort. Here are some key aspects that users appreciate about Maida Smiles:
- Expert Dentists: The clinic boasts a team of highly skilled dentists, including Dr. Claudia, Dr. Shankar, and Dr. Pedro, who are praised for their expertise and compassionate approach.
- Welcoming Staff: From the receptionists to the dental hygienists, the staff is known for their kindness and professionalism, making patients feel at ease during their visits.
- Comprehensive Care: Patients appreciate the thorough explanations provided during consultations, ensuring they are well-informed about their treatments.
- Comfortable Environment: The practice is described as clean and calming, providing a pleasant experience for those often anxious about dental visits.
- Excellent Communication: Clients have noted that the staff is attentive and responsive to their needs, enhancing the overall experience.
Overall, Maida Smiles Dental Clinic prioritizes patient satisfaction and comfort, making it a highly recommended choice for dental care in the area. Their dedication to quality treatment and friendly service continues to leave a positive impression on patients.
Services and Treatments
Maida Smiles Dental Clinic: Reviews
Fantastic experience: Brilliant people best experience very happy
Positive experience: Used to be quite good but the core team seems to have left over the years. The person at the reception is consistently chilly, inattentive and dismissive, and the level of upselling, frankly, crazy.
Dear EAK,
We’re sorry to see your 3-star rating. Your feedback is important to us, and we’re committed to providing excellent care and service. If you’re open to it, we’d still appreciate the opportunity to speak with you and address any issues personally. Please feel free to call us or email us at [email protected] at your convenience
Fantastic experience: I could not be more satisfied with my experience at Maida Smiles - A special mention to Dr Gurteurez who is one of the most freindly and professional dentists I have ever met
Fantastic experience: My words are insufficient to convey my gratitude for the high-quality care that I received from all the members of staff who looked after me All the staff who cared for me provided a pleasant and comfortable atmosphere from the get go. The receptionist welcomed me with such kindness, patience and understanding . She handled my inquiry with such great empathy and reassurance . The dentist made time to listen and to understand my dental problems. His response , and explanations was non-judgemental and compassionate. I was fully involved in the assessments and planning of care and given a treatment option for my dental problem. I have had my dental issues for many years without support from other dentist and had lost hope. I feel so blessed to have found the Maida Smiles. really wish I was able to have this level of dental treatment years ago. Anyone looking for first class professional treatment then I would highly recommend . .
Fantastic experience: Excellent service from Dr Shankar - very clear communication and comforting approach to the service delivery. Would highly recommend.
Hi Antony, thank you for your kind review; we are happy to pass along your comments to the team here at Maida Smiles Clinic!
Thank you so much again for your feedback! We hope you have a great day!
Fantastic experience: Thanks to Hula and Andreia for always keeping care of my teeth as my lovely hygienists. They do an amazing job! Always appreciate the professionalism and kindness they show. Special thanks to Esti for being a very kind and therapist esque receptionist that is great to talk to. Thanks everyone! Mo
Hi Mo, we're happy to hear you had such a positive experience with our team!
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visits. If you have further needs or questions, please reach out!
Maida Smiles Dental Clinic
Fantastic experience: Dr Benedict and the team are very friendly and professional. The practice is both clean and calming, making for a pleasant visit. Highly recommend and look forward to coming back again. Best Regards, Ash
Dear Ash,
Thank you for your kind review, we are happy to pass along your comments to the Team. Have a great day,
Maida Smiles Team
Fantastic experience: I’m a huge fan of Maida Smiles, they are a trustworthy practice who are both friendly and competent. I was referred by a friend and would happily refer others as well. The service is top quality, and tech-forward. I specifically travel to Maida Vale from the other side of London for my appointments for the quality of service. Highly recommend!
Hi Janine,
We are so happy to read your review!
We are glad to hear we delivered such a great experience.
If there is anything further we can do for you we are happy to help…
We hope you have a great day,
Maida Smiles
Fantastic experience: We are so grateful for the care and kindness the staff has shown our family. Our daughter had to have some work done, and she was scared and worried. Under the gentle care of Dr. Maria and Lina they made her comfortable, and guided her through the whole process. She adores them. It takes a big heart to work with children, and these two clearly have a gift. Thank you so much for all the support.
Dear Lauren, we're happy to hear you had such a positive experience with our team!
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your daughter's visit. If you have further needs or questions, please reach out!
Maida Smiles Dental Clinic
Fantastic experience: A great dental clinic. Fantastic customer service, expert dental specialists, nice decor and a v professional and highly competent team. The front desk are brilliant and Ana-Maria is an excellent perio dental/endondist. also had a v well execute x-ray here. facilities, care, record keeping - all top notch. Well done, Bravo Maida Smiles.
Hello Ola,
Thank you so much for giving us such an amazing review! Reviews like yours keep us motivated to provide the best care we can!
It is a pleasure to having you as a patient and we are looking forward to see you soon for your orthodontic treatment!
Maida Smiles Team
Fantastic experience: Absolutely recommended. Very happy that I finally found my doctor in London. Dr. Claudia and her assistant David are absolutely fantastic: very carrying human beings
Hi Kirill, thank you so much for your positive comments about Maida Smiles Clinic!
Fantastic experience: Great experience with this dental practice and really happy with my treatment - thanks to Dr Shankar who is really attentive and provides great results
Hi Lauren, thank you for your kind review; we are happy to pass along your comments to the team here at Maida Smiles Clinic!
Thank you so much again for your feedback! We hope you have a great day!
Fantastic experience: Our whole family come here specifically for Dr Shankar and Dr Ines. They are both excellent, friendly and put us at ease. Incredible value for money.
Hi Martin, we are so happy to ready your review; we have just passed along your comments to the team here at Maida Smiles Clinic!
We're glad to hear we delivered such a great experience.
If there's anything further we can do for you, we are happy to help...
We hope you have a great day!
Maida Smiles Clinic
Fantastic experience: Best dental experience you will ever have. Very friendly staff and amazing composite bonding results done by Dr Harrison. Would highly recommend!
Hi Silas, thank you for sharing your positive experience!
Your recommendation means so much to us and we're so happy to have earned it.
Thank you again for taking the time to let the world know about your positive experience.
Have a great day!
Maida Smiles Dental Clinic
Fantastic experience: Dr Benedict Harrison has been really helpful with my composite bond treatment. Would definitely recommend him, he was very welcoming and definitely brought my confidence with my smile!
Thank you so much for leaving a great review for us! We are more than happy to provide you with the best service here at our clinic! Stay safe! Maida Smiles Team.
Fantastic experience: The team at Maida Smiles is very supportive and after many years of going back & forth with deciding on Invisalign, I finally got the help and support needed with Dr. Claudia's help and David who is just so attentive and so quick to reply to any of my concerns. Before Maida Smiles, I had a lot of confusing dentist visits and I was at my wits end but Dr. Claudia put me at ease with a very warm and straight forward approach, assuring me the treatment can work and they will find the best financial option for me. Thank you both for all the support and looking forward to continue working together for the duration of the treatment and after care. Best wishes, Julia
Dear Iulia, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Maida Smiles Clinic.
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Maida Smiles Dental Clinic
Fantastic experience: I absolutely love Maida Smiles and have been their loyal patient for over three years now. Every single doctor in their team is a true professional. ⠀ Since childhood, I struggled with large gaps between my teeth and misalignment, which made me extremely self-conscious about my smile. ⠀ Dr. Claudia, my primary dentist, guided me through my Invisalign journey with care and expertise. Dr. Pedro performed a tooth extraction and placed an implant - all flawlessly. ⠀ And yesterday, I reached the last step in my journey toward the perfect smile: Dr. Benedict Harrison did my composite bonding. ⠀ Dr. Ben is incredibly patient and attentive. Because dental issues are such an emotional topic for me, I had not one, but several consultations with him beforehand. What I appreciated was his transparency - he walked me through all the options, explained the pros and cons, gave me clear treatment plans, and helped choose what was best for me. ⠀ The procedure took just 90 minutes and was completely painless. Honestly, I can’t imagine an easier way (for the patient!) to get such a beautiful smile in so little time. ⠀ When I saw myself in the mirror, I got emotional. It felt like this is the smile I was always meant to have. ⠀ It’s sad to think how many years I didn’t smile fully… but I’m beyond grateful to the amazing team at Maida Smiles who changed everything. Thank you!!!!! ⠀ I spent the rest of the day yesterday just staring at myself in the mirror, and I fully intend to keep doing that!
Hello Anna,
Thank you so much for giving us such an amazing review! Reviews like yours keep us motivated to provide the best care we can!
It is a pleasure to having you as a patient and we are looking forward to see you soon for your orthodontic treatment!
Maida Smiles Team
Fantastic experience: I have been looking for a Dental Clinic for my oral treatment and I found it at Maide Smiles. They are very professional and above all very friendly and they offer that confidence to help me with my treatment. I highly recommend it. I especially want to thanks ,Dr. Mafalda and Dr. Claudia for their effort and kindness.
Hi Xavier, we are so happy to ready your review; we have just passed along your comments to the team here at Maida Smiles Clinic!
We're glad to hear we delivered such a great experience.
If there's anything further we can do for you, we are happy to help...
We hope you have a great day!
Maida Smiles Clinic
Fantastic experience: Excellent service, with the price reflecting it. The entire team is friendly and professional: doctors take the time to explain everything thoroughly and patiently, and the reception staff is consistently helpful and accommodating.
Hi Florin, thank you for your kind review; we are happy to pass along your comments to the team here at Maida Smiles Clinic!
Thank you so much again for your feedback! We hope you have a great day!
Fantastic experience: My whole family goes to this dentist clinic and I cannot recommend it enough. Dr Claudia has done an incredible job with my Invisalign and I am very happy with the results! Thank you to the Maida Smiles team!
Thank you for taking the time to share your feedback with us and this information about your experience at Maida Smiles Dental Clinic.
We are more than happy to provide you with the best service here at our dental practice! Have an amazing day,
Maida Smiles Dental Clinic
Fantastic experience: I went today for first time to the clinic. I am extremely happy with the service received from Claudia. From when I arrived, reception were polite and helpful, and the doctor had knowledge and help me sort out all my doubts answering all the questions I had. Very clean, knowledgeable. I would highly recommend to see Claudia for any dental issues you might have. Thank you!
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you, and have a fantastic day!
Maida Smiles Dental Clinic
Fantastic experience: The orthodontists at Maida Smiles Dental Clinic are very skilled and caring. My daughter, age 14, has been under their care for the past year and a half. Dr Shankar Bala thoughtfully detailed my daughter's orthodontic timeline, and her treatment went just as planned. Dr Bala was very helpful throughout the treatment and resolved bracket and wire issues that came up between scheduled appointments (my daughter couldn't stay away from eating popcorn at times which resulted in brackets popping off). My only complaint would be that appointments rarely began on time, but we were always one of the last appointments of the day, so that makes sense. I researched many doctors before choosing Maida Smiles. I liked the doctors there the most, and the fees were the most economical. I would highly recommend Dr Bala and Maida Smiles Dental.
Dear Abby, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you, and have a fantastic day!
Maida Smiles Dental Clinic
Fantastic experience: We love Maida Smiles! They're very organized and efficient with scheduling and flexible if we need to adjust our appointments. Our experience with Dr. Shankar has been wonderful! He always explains the process to my child and it's been easy and calming. 10/10 recommend.
Hi Megan,
Thank you so much for leaving a great review for us! We are more than happy to provide you with the best service here at our clinic! Have a great day!
Maida Smiles Team.
Fantastic experience: I’ve been a patient of Dr. Claudia for about four years now, and I can’t recommend her enough. She’s incredibly professional, gentle, and truly cares about her patients. I used to feel pretty anxious about going to the dentist, but she always takes the time to explain things and make sure I’m comfortable. The quality of care is consistently excellent, and her kind, calming approach makes a big difference. If you’re looking for a dentist who is both skilled and compassionate, Dr. Claudia is the one! ☺️
Marti, we are glad we could help.
Thanks again for taking the time to leave us this information about your recent visit.
Take care!
Maida Smiles Dental Clinic
Fantastic experience: 5 star experience with Cintia -(hygienist) today. Her calm & friendly manner is extremely welcoming for anxious patients, as well as being patient & thorough. I would highly recommend her. Thank you Cintia it was a pleasure meeting you.
Dear Frances,
Thank you so much for leaving a great review for us! We are more than happy to provide you with the best service here at our clinic! Have a wonderful day ahead,
Maida Smiles Team.
Fantastic experience: During my tripe to London I had an urgent dental and I was pleasantly surprised that at Maida Smile Clinic they attended to me not only with efficiency, kindness, and professionalism, but also with an accurate and responsible diagnosis. Thank you very much for assisting me at the moment I needed it.
Hi Raul,
Thank you for sharing your positive experience!
Your recommendation means so much to us and we're so happy to have earned it.
Maida Smiles Dental Clinic
Fantastic experience: At this place no need to worry about if all medical aspects of healthcare facility operations comply with the standards, you can tell right away. You don’t have to have a second opinion either. Dr Benedict handles every case professionally and personally at the same time and explains everything in details to ensure there is no uncertainty or worry. He does perfect work on crowns in individual way Dr Shankar does incredible job working with teen which sometimes requires to be sort of psychologist and this is just priceless Hygienist Hala is so attentive to any concerns and friendly that this is a pleasure to meet her every six months The whole team of administrators is so cooperative trying to make you feel comfortable. You can always call them, even with such a level of English, ask them for help and they do their best to solve the problem. Last but not least notice all remainder calls, messages and letters about upcoming appointments are very useful!
We are so happy to ready your review; we have just passed along your comments to the team here at Maida Smiles Clinic!
We're glad to hear we delivered such a great experience.
If there's anything further we can do for you, we are happy to help...
We hope you have a great day!
Maida Smiles Clinic
Fantastic experience: Super experience with Maida Vale Smiles and in particular Dr Shankar Bala. He is an expert in the field of Invisalign and working with his patients to get their desired smile. Thank you very much, really appreciate all your help and guidance.
Hi Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Maida Smiles Clinic!
Thank you so much again for your feedback! We hope you have a great day!
Maida Smiles Team
Fantastic experience: I have very good experience with the lady dentist I have last week , she was amazing and understood my need as I am I bit concern of dentist I get nervous she was listen to me and she done a great job, highly recommended it . Thanks again team
Hi Marisa,
Thank you for the high star rating! If you're ever in need of more help, please let us know!
Maida Smiles Team
Fantastic experience: I’ve been visiting Maida Smiles for my dental treatment for just over a year now, and I couldn’t be happier. Dr Shankar you’re an absolute legend! I’m chuffed with the outcome of my treatment. It’s always a pleasure to visit the practice. Professional, friendly, and welcoming every time. Totally recommend Maida Smiles - Dr Shankar.
Hi Mr Hall, we're so happy to hear you had such a positive experience with our team!
It is a pleasure to having you as a patient and we are looking forward to see you soon for your orthodontic treatment!
Maida Smiles Dental Clinic
Fantastic experience: Doctor Claudia Lorenzo is super helpful and it always results in leaving the clinic smiling. I have never met such an amazing and lovely dentist such as her. The team is amazing and the reception team are super kind and always help me.
Dear Tarahus, thank you for your kind review; we are happy to pass along your comments to the team here at Maida Smiles Clinic!
Thank you so much again for your feedback! We hope you have a great day!
Fantastic experience: I couldn’t recommend Maida Smiles enough! They have fantastic communication and have been amazing throughout my journey with Invisalign. Dr Claudia Lorenzo is very friendly yet professional, and puts a lot of care into her patients! They are quick if you have any queries or questions, and appointments always run smoothly. Thank you Maida Smiles for giving me a lovely smile!
Hello Amy,
Thank you so much for giving us such an amazing review! Reviews like yours keep us motivated to provide the best care we can!
It is a pleasure to having you as a patient and we are looking forward to see you soon!
Maida Smiles Team
Fantastic experience: The appointment with Cintia was great! It was super quick and no pain , I would definitely come back!
Hi Jessica, thank you so much for your positive comments about Maida Smiles Clinic!
Fantastic experience: Had my Scale, Polish and stain removal done from Dr. Cintia Sartini. She was a thorough professional and made me feel super comfortable throughout the procedure. Very happy with her advice and the results.
Dear Sardar, thank you for the high star rating! If you're ever in need of more help, please let us know!
Fantastic experience: I don’t know where to start with Maida Smiles…they have been absolutely wonderful. I ended up there due to an emergency broken tooth and was seen by Dr Claudia Lorenzo. She fixed the tooth with a “temporary filling” and it is still there three years later! She also has helped my overall gum health by reducing the overcrowding of my teeth due to really bad alignment with Invisalign and she has improved my teeth more than I can ever thank her for! I was so impressed that I moved my mum and my husband to the practice too so that we can all be under her care. I genuinely don’t think that I have ever met a more talented and genuine dentist. She is so gentle and makes fillings totally bearable and she really cares. Also she is very thorough and will ensure that she investigates everything fully but equally she won’t just suggest things unnecessarily for the sake of it. I actually enjoy going to the dentist now! She is the best dentist! Honestly I cannot recommend her or the practice enough. If you need a new dentist then look no further because you won’t regret it! Also the reception staff are so friendly and welcoming and it really has a family feel to it. Chipping that tooth three years ago and finding my way to Maida Smiles and Dr Claudia was the best thing that could have happened! Thank you Claudia and Maida Smiles ☺️
Dear Sarah, we are so happy to ready your review; we have just passed along your comments to the team here at Maida Smiles Clinic!
We're glad to hear we delivered such a great experience.
If there's anything further we can do for you, we are happy to help...
We hope you have a great day!
Maida Smiles Clinic
Fantastic experience: Have been going to Maida Smiles for a little over a year and dealt with various staff who have all been incredibly helpful, thorough and put me at ease through different treatments. Would highly recommend this practice!
Sylvie, we are glad we could help.
Thanks again for taking the time to leave us this information about your recent visit.
Take care!
Maida Smiles Dental Clinic
Fantastic experience: I recently visited Maida Smiles and had the pleasure of being treated by Dr. Shankar, who specialises in teeth straightening. Dr. Shankar was incredibly professional, attentive, and took the time to explain every step of the process, making me feel comfortable throughout. His expertise and dedication truly shine through in the quality of his work. I highly recommend Dr. Shankar and the entire team at Maida Smiles for anyone looking to enhance their smile
Hi Rashique, we are so happy to ready your review; we have just passed along your comments to the team here at Maida Smiles Clinic!
We're glad to hear we delivered such a great experience.
If there's anything further we can do for you, we are happy to help...
We hope you have a great day!
Maida Smiles Clinic
Fantastic experience: I went to the Maida Smiles Clinic for the first time and had the most wonderful experience! I am dentist phobic but strangely left the place with a big smile on my face (literally!). The receptionist was super kind, Susan was impeccable and very helpful, and I had my appointment with the most amazing dentist Dr Mafalda Vilhena. Couldn’t recommend her enough. She explains the whole procedure and is very rigorous in her work. Congratulations to Dr Pedro Gutierres for creating such an excellent working environment and to all the team. I will be back and bringing my family along and we don’t even live in Maida Vale. Thank you for such an impeccable job on my teeth and for taking my fear of dentists away. Note: they don’t cover NHS, only private bookings or with insurance.
Dear Maria, thank you for sharing your positive experience!
Your recommendation means so much to us and we're so happy to have earned it.
Thank you again for taking the time to let the world know about your positive experience.
Have a great day!
Pedro Gutierres
Practice Principal
Negative experience: Sadly, I had a bad experience here. One of the hygienist / dentists chipped my tooth, and aggressively blamed it on me, when I suggested that I thought she had, saying it was already chipped. Thankfully they’d taken X-rays before they did anything as I was new there, so I was able to clearly prove that they had done it. It took three trips for them to admit this, before rectifying it by ‘smoothing it out’, informing me that a full repair would be around £300. The gaslighting by the first dentist was shocking to be honest. Thankfully Nick, one of the dentists, who was the third person I saw, was straight up and decent about it. Shame the others weren’t.
Dear Andrew,
We're very sorry to read your review and hear that you were left with this impression of our practice. Patient experience and clinical integrity are of the utmost importance to us, and we take all feedback—positive or negative—very seriously.
We’ve reviewed our records and note that you haven’t visited the practice since 2023, and we are not aware of any unresolved concerns from that time. Since receiving your review, we’ve reached out to you via email and made several attempts to contact you by phone to understand and resolve the situation, but we’ve unfortunately not received any response.
While we cannot discuss individual clinical details publicly due to confidentiality, we would genuinely welcome the opportunity to talk with you directly to clarify the facts and ensure that any concerns are addressed thoroughly and respectfully.
We would very much welcome to review your tooth to have a better understanding of what happened. If you are willing, please do get in touch with us directly at 02035839809 or by email at [email protected].
Kind regards,
Maida Smiles Dental Clinic
Fantastic experience: I am delighted with the results of my replacement veneers. Dr Benedict Harrison was very good at talking me through the whole process and keeping me informed during the treatment if there were any issues - which there weren’t. He has a charming demeanour which is an added advantage in a dentist, who I think we all agree are not our favourite people, overall a 5 star experience.
Dear Karen, thank you for sharing your positive experience!
Your recommendation means so much to us and we're so happy to have earned it.
Thank you again for taking the time to let the world know about your positive experience.
Have a great day!
Maida Smiles Dental Clinic
Fantastic experience: Wow wow Dr Claudia is the best dentist in London, my kid adores her and it is always a pleasant visit. Can’t recommend her enough
Thank you so much for leaving a great review for us! We are more than happy to provide you with the best service here at our clinic! Stay safe! Maida Smiles Team.
Fantastic experience: I am always anxious when having to see the dentist and this was one of my first experiences with Maida Smiles. The dentist, Benedict Harrison was very reassuring and immediately put me at ease. He was quite lucid in his explanations of what had to be done, etcetera, and is making good progress with the ongoing treatment. Also, the rest of the staff were friendly and just plain nice.
John, we are glad we could help.
Thanks again for taking the time to leave us this information about your recent visit.
Take care!
Maida Smiles Dental Clinic
Fantastic experience: I’m very grateful for the quick and efficient service I received when I needed an emergency appointment. The staff were kind and accommodating, and the dentist provided clear, helpful advice that made a real difference. The whole experience was reassuring. Highly recommend their professionalism and expertise!
Safiya, thank you for the high star rating! If you're ever in need of more help, please let us know!
Maida Smiles Team
Fantastic experience: First time patient at Maida Smiles. First off, really cool interior design matched with the friendliest staff ever! The procedure was an 'airflow' cleaning session (think sandblasting). I've never experienced such polish, plus my teeth were naturally whitened with the part and parcel removal of stains. Painless. Thank you to the Maida Smiles Team, especially Esti.
Dear Lee, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Maida Smiles Clinic.
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Maida Smiles Dental Clinic
Fantastic experience: I had a hygienist booked today (which I always dread) ahead of getting married. Hula made me instantly feel warm and calm as I was really nervous, and was super gentle, always checking if I was ok. Really grateful for her bedside manner today and my teeth look and feel amazing. Thank you!
Thank you so much for leaving a great review for us! We are more than happy to provide you with the best service here at our clinic! Stay safe! Maida Smiles Team
Fantastic experience: Cintia is an expert, looked after me extremely well and told me off quite gently! Thank you for an excellent experience.
Jeff, thank you for the high star rating! If you're ever in need of more help, please let us know!
Maida Smiles
Fantastic experience: I recommend Cintia Sartini at Maida Smiles if you're looking for a local hygienist. She's quick, efficient, and tells me with a smile what I could be doing better. I've definitely noticed an improvement under her guidance.
Hi Sean, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you, and have a fantastic day!
Maida Smiles Team
Fantastic experience: I've had two wisdom teeth removed recently by Dr. Pedro and I cannot believe it was done pain free. I didn't experience any pain during or after the procedure. I cannot recommend him enough. He suggested to do aprf after the removal and I think that was the best thing I could have done. It worked amazingly. The appointment was stress and pain free. This is now my go to place for my teeth and I am going to be recommending him and the whole Maida Smiles Team to everyone. Thank you very much!
Dear Joanna, we are glad we could help.
Thanks again for taking the time to leave us this information about your recent visit.
Take care!
Maida Smiles Dental Clinic
Negative experience: Really pleasant dentist and team but horrendously expensive. Sat in chair, quick poke around faulty upper implants but not able to repair. Familiar outcome from uk dentists to overseas work so not total unexpected . £99
Hi Alan, thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We’d love to understand more about what went wrong and how we can improve. Please feel free to contact us directly at [email protected] so we can resolve any concerns you may have. Your satisfaction is important to us!
Fantastic experience: Dr. Shankar Bala and Dr. Ines Do Carmo were both friendly, kind, and professional in their orthodontic treatments for our two sons. We appreciate all they've done and would recommend them to everyone!
Annie thank you for sharing your positive experience!
Your recommendation means so much to us and we're so happy to have earned it.
Thank you again for taking the time to let the world know about your positive experience.
Have a great day!
Maida Smiles Dental Clinic
Fantastic experience: I’m a bit afraid of the dentist but I couldn’t have had a better experience. The reception team is very friendly and polite, and my treatment with Dr Pedro was a success. I highly recommend Maida Smiles to everyone.
Thank you so much for leaving a great review for us! We are more than happy to provide you with the best service here at our clinic! Stay safe! Maida Smiles Team.
Fantastic experience: I am an extremely anxious patient, and have had horror experiences in the past so didn't want to go to see a dentist anymore and as a result, need to get a lot of work done. Everyone has been super friendly from the very sweet receptionist who comforted me when I was crying (I think her name is Esti) , to hygienist Hala who called me after hours to check that I was okay, to my dentist Claudia who is always super bubbly and friendly. They take their time to make you feel at ease which is important. I highly recommend them for nervous patients.
Hi Ann-Sophie,
We're happy to hear you had such a positive experience with our team!
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Maida Smiles Dental Clinic
Fantastic experience: Maida Smiles is an absolute great place to get your dental work done! From the friendly and efficient front-desk folks to the wonderful hygienists and the top-notch dentists, they could not be more warm and professional.
Hi Eric, thank you for your kind review; we are happy to pass along your comments to the team here at Maida Smiles Clinic!
Thank you so much again for your feedback! We hope you have a great day,
Maida Smiles Dental Clinic Team
Fantastic experience: Very happy with the composite bonding treatment I received. Staff were all very friendly and accommodating. Highly recommend!
Dear James, thank you for sharing your positive experience!
Your recommendation means so much to us and we're so happy to have earned it.
Thank you again for taking the time to let the world know about your positive experience.
Have a great day!
Maida Smiles Dental Clinic
Fantastic experience: I had my wisdom teeth removed at this dental practice, and despite my nervousness and having heard horror stories about the procedure from friends and family, the experience was totally seamless. My dentist, Pedro, was calm and reassuring and when I was sedated, the removal was super smooth, and has healed without any issues. Would highly recommend.
Jack, we are glad we could help.
Thanks again for taking the time to leave us this information about your recent visit.
Take care!
Maida Smiles Dental Clinic
Positive experience: I was extremely disappointed with my experience with one of the dentists. However, the clinic took my feedback seriously and did their best to find a solution. Also, the hygienists do a fantastic job.
Hello A A,
Thank you for your feedback.
We are genuinely sorry to hear your experience was not to your satisfaction.
We try to provide the best care for all our patients, and your feedback is being treated with all due consideration.
Please contact us on 02035839809 or [email protected]
We would love to have a chance to discuss your feedback.
What you have reported falls short of the service that we provide here at the Practice and we would welcome having a better understanding of what happened and how we can help.
Maida Smiles
Fantastic experience: Dr Gutierres pulled my wisdom-tooth, and I barely felt a thing. Fast, painless, and all explained well. He took great care to check my medical history. Clearly he is a serious professional, and I would trust him for future dental work.
Dear David, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Maida Smiles Clinic.
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Maida Smiles Dental Clinic
Fantastic experience: I recently visited Dr Pedro Gutierres for a routine checkup, and I was extremely impressed with the entire experience. Dr Pedro Gutierres was thorough and took the time to explain every step of the process, making sure I was comfortable throughout. The appointment went smoothly, and I appreciated their attention to detail and commitment to patient care. Highly recommended to anyone looking for quality care. I will definitely be returning for my future dental needs!
Hi Shkelqesa,
thank you so much for your positive comments about Maida Smiles Clinic...reviews like yours keep us motivated to provide the best care we can! It is a pleasure to having you as a patient and we are looking forward to see you soon for your routine appointments.
Maida Smiles Team
Positive experience: It has experienced dentists. I fixed few things here in the past and quality is best. But the patient service is bad. Noticed few times they’re charging for nothing, like today. Had an “emergency appointment” at 10:45 and waited for 40 minutes anyway. Even though it was emergency appointment I think it’s inappropriate. Dentist looked at the teeth and said he won’t take responsibility and can’t do anything, which I understand and respect. But still on the exit I got charged 99gbp(for 2 mins doctor looking at my teeth in between appointments after 40 minutes wait?). It's not about time only, please consider value you're providing and show care for your loyal patients.
Hi Galym,
Thank you for sharing your feedback. We're pleased to hear that you've been happy with the quality of care provided by our experienced dentists in the past.
We sincerely apologize for the wait time you experienced. As you were seen on the same day as an emergency appointment, we do our best to accommodate such cases in between scheduled patients. While we understand the frustration of waiting, we aim to balance urgent care with our regular appointments to provide the best service possible.
Regarding the charge, we would like to clarify that our pricing was communicated to you beforehand, and the fee reflects the expertise and professional advice provided by the dentist. We do not charge for the time spent in the surgery, but rather for the specialized care and guidance offered. We always strive to ensure that patients are fully aware of the costs involved before any treatment takes place.
Maida Smiles Team
Fantastic experience: I couldn’t have asked for a better dentist experience! Since the first phone call for an emergency appointment, until my recovery following the wisdom tooth removal, the service has been fantastic. All the reception staff were polite and understanding. Dr Pedro did an absolutely amazing job. He was very calming, professional and reassured me throughout the whole procedure. The whole extraction lasted for less than 20 minutes and following procedure I had zero complications and very little pain or swelling. Fantastic experience and I recommend everyone to choose Maida Smiles for their procedures.
Hello Julia,
Thank you so much for giving us such an amazing review! Reviews like yours keep us motivated to provide the best care we can!
It is a pleasure to having you as a patient and we are looking forward to see you soon for any routine appointments needed!
Maida Smiles Team
Fantastic experience: I visited the hygienist at Maida Smiles for the first time today, mainly because I liked the cool white tiles but it’s also at the end of my road. I wasn’t expecting to find a first rate service almost literally on my doorstep. Cintia is a clearly an expert and also a total joy. It’s hard to say you love a treatment which messes up your lipstick, but it comes close. I am delighted with her work and will be recommending her wholeheartedly.
Thanks Debi! And welcome to Maida Smiles Family :)
Fantastic experience: Hands down the best dentist in London! Quick, efficient and pleasant reception team and great doctors all around. Aside from the usual services I also did my composite bonding here which was exceptionally well done — I couldn’t be happier. Wholeheartedly recommend!
Hello Donata,
Thank you so much for giving us such an amazing review! Reviews like yours keep us motivated to provide the best care we can!
It is a pleasure to having you as a patient and we are looking forward to see you anytime soon!
Maida Smiles Team
Fantastic experience: I've been to this clinic a number of times and couldn't be happier with any of my experiences. The entire team is friendly and welcoming and I've never waited more than five minutes to be seen. Periodontist, Dr. Joanna Quintal is next level. Thanks to her, I got amazing results from the procedure and didn't have any pain, during or after. I almost can't wait to go back!
Tony, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.
Maida Smiles Dental Clinic
Fantastic experience: Sabrina is the best dentist I have ever met. Patient, dedicated and very efficient. She has been taking care of my family's oral health for years. I highly recommend her work. Sabrina, I say thank you. Maura
Hi Maura, thank you for your kind review; we are happy to pass along your comments to the team here at Maida Smiles Clinic!
Thank you so much again for your feedback! We hope you have a great day!
Maida Smiles Dental Clinic
Fantastic experience: Best Dentist in London I have visited numerous dentists across London, and when I found out I needed my wisdom teeth removed, I felt anxious about the procedure. As a nervous patient, I was relieved to find that Maida Smiles offered an IV sedation option. Esti went above and beyond to arrange a consultation and schedule my extraction, providing a friendly and reassuring presence that eased my nerves. Dr. Pedro Gutierres was fantastic, keeping me calm throughout the procedure and delivering outstanding care. I highly recommend Maida Smiles — I’m no longer anxious about visiting the dentist!
Dear Lily, thank you for sharing your positive experience!
Your recommendation means so much to us and we're so happy to have earned it.
Thank you again for taking the time to let the world know about your positive experience.
Have a great day!
Maida Smiles Dental Clinic
Positive experience: The service provided by Maida Smiles Clinic in respect of dental treatment was of a very high standard and I would recommend this practice to anyone seeking quality dental care.
Hi Mr Edmonds, we're happy to hear you had such a positive experience with our team!
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Maida Smiles Dental Clinic
Fantastic experience: I have only good things to say, from meeting the receptionists Esti and Susan with lovely warm interactions and caring. To having my treatment done with Andreia. She was great, very friendly and warm and did a thorough and nice job. Happy to continue with treatments there. Thankyou from Jane x
Hi Jane, thank you for your kind review; we are happy to pass along your comments to the team here at Maida Smiles Clinic!
Thank you so much again for your feedback!
We hope you have a great day!
Maida Smiles Dental Clinic
Fantastic experience: Joanna is a peri-orthodontist who is incredibly skilled. She is so nice she’s the best dentist we’ve ever seen. thank you.
Dear Cassian,
Thank you for sharing your positive experience!
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience.
Have a great day!
Maida Smiles Dental Clinic
Fantastic experience: Andreia Casaca is an outstanding hygienist, the best I've ever encountered. Her care and professionalism are unparalleled, and she is genuinely friendly. I felt at ease immediately when I met her, and she did an excellent job cleaning my teeth. Having no prior experience with a dental clinic in London, I was initially worried, but I'm so glad I chose Andreia. After my appointment, my teeth were very clean, and I experienced no pain during the process. Andreia is incredibly caring and explains the process before starting. I followed her advice and opted for the stain removal and fluoride application options. I've already booked my next appointment in six months and am so happy to have finally found someone I trust in London!
Dear Shaikha Al Jalahma,Thank you so much for your kind words and glowing review! We are thrilled to hear about your positive experience with Andreia Casaca. Your satisfaction and comfort are our top priorities, and it's wonderful to know that Andreia was able to provide you with excellent care. We look forward to welcoming you back in six months for your next appointment. If you have any further questions or need assistance, please don't hesitate to reach out.Best regards, Maida Smiles Dental Clinic
Fantastic experience: The customer service received was top notch from Esti at the reception desk to Dr Bennidict and Dr Pedro during my consultation , they really took the time to answers all my questions in detail. I would definitely recommend recommend this dental clinic as service is consistently great every time I visit.
Hello Beatrice,
Thank you so much for giving us such an amazing review! Reviews like yours keep us motivated to provide the best care we can!
It is a pleasure to having you as a patient and we are looking forward to see you soon for your treatment!
Maida Smiles Team
Fantastic experience: I had a wonderful experience! From the beginning to the end. Teeth were assessed thoroughly and any abnormalities were explained. Cintia was very professional and done an outstanding job!
Hi Asanka, thank you for sharing your positive experience!
Your recommendation means so much to us and we're so happy to have earned it.
Thank you again for taking the time to let the world know about your positive experience.
Have a great day!
Maida Smiles Dental Clinic
Fantastic experience: Rarely do I write a review, however the team at Maida Smiles Dental Clinic are absolutely fantastic. Recently, I went with my daughters and the experience with the hygienist Andreia was super as she made my daughters feel completely at ease. However, if not for the sensational front desk staff Esti (and Rania), we would not have become new patients of the clinic. I had been searching for 2 months for a new clinic and when I initially inquired, Este was amazing. She was very understanding of the numerous questions I had, my specific requirements, and went over and above what was required in her role. I can say that it was only because of the way that Esti assisted when I called that we became patients of the clinic. On arrival, the warm welcome from Esti and her colleague Rania and listening to how they spoke with other patients confirmed we had made the right decision. Thank you all for making what is normally not pleasant a very welcoming and pleasant experience. The service and care is a rare find....thank you.
Dear Byron, we're happy to hear you had such a positive experience with our team!
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Maida Smiles Dental Clinic
Fantastic experience: The team Maida Smiles goes above and beyond, from the dentists to the lovely reception team. Great professionals. I started going there first and now the whole family followed me
Dear Julia, we strive for 100% satisfaction, and it is great to see you and your family had such a positive experience at Maida Smiles Dental Clinic.
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Maida Smiles Dental Clinic
Fantastic experience: Wisdom tooth removal It doesn’t even feel I extracted a tooth. Dr. Pedro did an amazing, quick and smooth job. I had 0 complications the next day, followed his instructions and had no pain or swell.
Hi Iza, we are so happy to ready your review; we have just passed along your comments to the team here at Maida Smiles Clinic!
We're glad to hear we delivered such a great experience.
If there's anything further we can do for you, we are happy to help...
We hope you have a great day!
Maida Smiles Clinic
Fantastic experience: I had a very positive experience at Maida Smiles. I was particularly impressed with the warm and welcoming service, from the front desk through to the consulting room. The quality of the work likewise was to a very high standard. Thank you
Dear Rudy,
Thank you so much for giving us such an amazing review! Reviews like yours keep us all here at Maida Smiles Clinic motivated to provide the best care we can!
It is a pleasure to having you as a patient and we are looking forward to see you at your next visit!
Maida Smiles Clinic
Maida Smiles Team
Negative experience: asked specifically for lingual braces and / or veneers and was told I need to have an appointment with the dentist to discuss. This appointment cost me £140 for 15 mins to be told Maida Smiles don't do Lingual braces. Daylight robbery
Dear Sam,
Thank you for taking the time to let us know about your experience.
We understand that you have recently attended our Dental Practice seeking to discuss tooth alignment /orthodontic treatment.
During an orthodontic consultation at the practice, it is our standard protocol for the dentist to provide a clinical examination, to check if your teeth are decay free, the way the top and bottom teeth bite together, the gums around the teeth and carry out a smile assessment. Clinical intra-oral and extra-oral pictures taken and sometimes even a digital scan of the patient teeth.
Following this thorough examination it is expected that the clinician will then share with the patient his/her opinion on either orthodontic treatment is deemed necessary, what should/could be done to improved the teeth alignment. After having spoken with the dentist and the nurse present, they both confirmed this was the case. We are sorry if the advise you were given at the time was not the one you were seeking to get. Apparently our Front desk Team member did not understood over the phone that you were exclusively looking at lingual braces. This is not a very frequent treatment nowadays and I am sorry that we were not able to accommodate your request here at Maida Smiles Clinic. Lingual braces was many years ago one of several tooth alignment treatment options available to correct tooth crowding. With the advance of tooth alignment treatment modalities we now have better alternatives. We feel we can achieve better final alignment results, superior treatment predictability whilst ensuring better comfort through out the orthodontic treatment with other systems. As a result we have stopped offering it a while back. Lingual braces has indeed become a rare treatment option here in the UK and we believe that this might have had to do with the miscommunication reported on your review while interacting over the phone with our front desk team member. Nonetheless, we take full responsibility over this oversight as we should have taken the necessary steps and time to understand your treatment requirements over the phone and apparently it failed to be the case in this specific occasion.
We have refunded you the paid fees and issued apologises for failing to meet your expectations. We thank you for bringing this to our attention and will use your feed back to improve the way he handle our telephone enquiries as a result.
Yours sincerely,
Maida Smiles Dental Clinic
Fantastic experience: My experiences with Maida Smiles have been nothing short of excellent. I attend regularly (now) but have also been going for other treatments, all with great results. I especially appreciate working with the Hula, my dental hygienist, who has taken the time to ensure that the work is done perfectly, but also to explain what I could be doing better. She makes the difference and understands how to make dentistry a positive experience. Thank you Maida Smiles and Hula.
Dear Frank, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Maida Smiles Clinic.
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Maida Smiles Dental Clinic
Fantastic experience: Fantastic dentist. I drove two and half hours to come here on a Saturday as an implant had come loose just before I was due to leave on a business trip. They fitted me in even though I called quite late in the day and fixed the problem promptly and at far lower cost than I had paid for similar services locally. Very good facilities and friendly, efficient dentists. I would use regularly if I lived closer!
Hi Jon, we are so happy to ready your review; we have just passed along your comments to the team here at Maida Smiles Clinic!
We're glad to hear we delivered such a great experience.
If there's anything further we can do for you, we are happy to help...
We hope you have a great day!
Maida Smiles Clinic
Fantastic experience: It was my first time at the clinic and I had a great experience. The staff is very friendly, from reception to medical staff. Personally, I am very anxious about going to the dentist, but as soon as I arrived I was greeted with warmth - my appointment was with Cintia and she was very helpful, explained the whole process and even gave me after care tips. I definitely recommend Maida Smiles :)
Ana, thank you for sharing your positive experience!
Your recommendation means so much to us and we're so happy to have earned it.
Thank you again for taking the time to let the world know about your positive experience.
Have a great day!
Maida Smiles Dental Clinic
Fantastic experience: Dr. Ines is the best , she has transformed my daughter's teeth and gave her the best smile. Highly recommend her.
Najlaa, we are glad we could help.
Thanks again for taking the time to leave us this information about your recent visit.
Take care!
Maida Smiles Dental Clinic
Fantastic experience: Highly recommend for any Americans here under United Concordia / TRICARE. Super easy to work with, fabulous service, high-quality dentists. I had Danielle and she was very friendly and helpful.
Dear Felix, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Maida Smiles Clinic.
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit.
If you have further needs or questions, please reach out!
Maida Smiles Dental Clinic
Fantastic experience: I had my hygiene routine check with Doc Cintia Sartini. Despite having very sensitive teeth, she managed to clean my teeth perfectly without any pain from my side. I would recommend her professionalism and kindness to everyone!
Hello Antonella,
Thank you so much for giving us such an amazing review! Reviews like yours keep us motivated to provide the best care we can!
It is a pleasure to having you as a patient and we are looking forward to see you soon for your orthodontic treatment!
Maida Smiles Team
Fantastic experience: I absolutely love this clinic! Dr. Benedict did some amazing fillings for me. I have been going to this clinic for about a year. Comfortable and overall a very great experience!
Hi Amir, thank you for your kind review; we are happy to pass along your comments to the team here at Maida Smiles Clinic!
Thank you so much again for your feedback! We hope you have a great day!
Maida Smiles
Fantastic experience: I started going to Maida Smiles over a year after always dealing with a lot of anxiety in regards to seeing the dentist. The team could not have been more reassuring and warm. I also had one of my wisdom teeth taken out and I didn't even feel like they pulled on it! One moment I sat in the chair, and the next moment he was holding my tooth and no pain afterwards! They are so good at what they do and I couldn't be more happy with them.
Hello Disa,
Thank you so much for giving us such an amazing review! Reviews like yours keep us motivated to provide the best care we can!
It is a pleasure to having you as a patient and we are looking forward to see you soon for any future dental requirements!
Maida Smiles Team
Fantastic experience: Always an absolutely first class service from all the Dentists at Maida Smiles. Dr Harrison is an utterly brilliant Dentist and always provides a top notch service. Will always use this practice from now on!
We just came across your review...Thank you so much for your positive comments about Maida Smiles Clinic!
Fantastic experience: Pedro did an amazing job with my sinus lift and implant for a tricky back tooth. It was a long and complex procedure but he took the time to explain everything clearly and answered all my questions and made me feel comfortable throughout. The whole process has been really excellent and I finally have my new tooth! Thank you
Sofi, we're glad to hear we delivered such a great experience. Dental Implant treatments can be daunting and scary but we try all we can to ensure our patients feel safe and comfortable through out.
If there's anything further we can do for you, we are happy to help!
Thank you for trusting us, and have a fantastic day!
Fantastic experience: Thank you for a pleasant experience re. my dental implant review. Dr Gutierres is polite and gentle and genuinely cares about his patients oral health. My appointment was pain free and effective. I would definitely recommend, Dr G for anyone that needs dental implant/s. Thank you ever so much and kind regards always.
Hello, many thanks for taking the time to rate your patient experience with us! We love to see such great feedback! Kindest regards, Maida Smiles team
Fantastic experience: Pedro did a great job with my implant. He explained everything he was doing, and was very confidence inspiring. I'd certainly be happy to go back to him if/when I need more work to done on my teeth.
Hello Cliff,
Thank you so much for giving us such an amazing review! Reviews like yours keep us motivated to provide the best care we can!
It is a pleasure to having you as a patient and we are looking forward to see you soon for your yearly reviews!
Maida Smiles Team
Fantastic experience: Dr. Shankar Bala has been an absolute game-changer in my orthodontic journey. His expertise and support have been invaluable throughout my extended treatment with braces. Thanks to his skillful guidance, my smile has undergone a remarkable transformation, bringing me not only dental health but also renewed confidence and self-esteem. I am truly grateful for Dr. Bala’s exceptional care and the positive impact he has had on my well-being. In addition, all professionals are excellent, from reception, nurses and treatment coordinators. Everyone gives you all the attention in the world to explain the procedures and leave you as comfortable as possible during treatment.
Marcius, thank you for the high star rating! If you're ever in need of more help, please let us know!
Fantastic experience: I cannot recommend this dental practice enough! From the receptionist to the doctors, everyone is so nice and friendly. I was a bit terrified of my tooth extraction, but Dr. Pedro knew exactly how to reassure me, he was so understanding, always took the time to walk me through what needs to be done, and always so aware of my reactions. My extraction was a fast and flawless procedure, a true testament to what an amazing doctor he is. Extremely happy and satisfied with this practice, thank you so much Dr. Pedro and team for making my dentist visit such a good experience!
Thank you so much Florina, for leaving a great review for us! We are more than happy to provide you with the best service here at our clinic! Stay safe! Maida Smiles Team.
Fantastic experience: I've come to this clinic a few times now to see doctor Joanna and she never seizes to amaze me by how knowledgeable she is and always makes me feel comfertable. i would recommend this to anyone who is a afraid of the dentist. This is the place to go.
Hello Manuela,
Thank you so much for giving us such an amazing review! Reviews like yours keep us motivated to provide the best care we can!
It is a pleasure to having you as a patient and we are looking forward to see you soon for your orthodontic treatment!
Maida Smiles Team
Fantastic experience: Great experience at this particular dentist considering im scared of dentist in general, but Joanna made me feel comfertable and done a great examination aswell as giving me the right intended plan for a healthy mouth. Il be back soon for a later review of the rest of the treatments.
Your recommendation means so much to us and we're so happy to have earned it.
Thank you again for taking the time to let the world know about your positive experience.
Maida Smiles Dental Clinic
Fantastic experience: My experience with Dr Pedro Gutierres has been fantastic! A positive experience from the consultation to the treatment. A lovely clinic with friendly staff offering support! Highly recommend
Thank you so much for leaving a great review for us Paola! We are more than happy to provide you with the best service here at our clinic! Stay safe! Maida Smiles Team
Positive experience: Update: Re) to the response of Maida smile To me whether the priority was set right is debatable, because I had some treatments which were replacing old fillings of the teeth that the doctor had told me there were no issues but just for prevention, I also told him my previous dentist(not covered my insurance so I didn’t continue with them) had suggested me to treat the cracked tooth, so I don’t see why a cracked tooth with obvious pain should get lower priority. Other doctors later told me I would have needed that treatment anyway according to early X-ray , and there’s small chance for sensitivity and canal treatment needed after a filling, and I trust their judgement. My main intention was not to blame the issues of my tooth to the doctor, they exist and need to be treated anyway, my main feedback was about the poor communication of the first doctor which is equally important as the treatment. And I believe I would have had less discomfort and surprises if given thorough information. However I’d still like to recognise all the staff, doctors, treatments. Everything else was excellent, and I did get many teeth fixed with great hands, the other doctors provided me with thorough examination and information, helped me relax and made it comfortable for me during the treatment, and provided me with clear care instructions afterwards. When I had the tooth emergency, they also quickly helped me arrange a consultation and got my tooth fixed within 2 days, doctor Johnny specially came to the clinic only to treat my tooth at the day when he should be off, so I’m very grateful of that. They also responded really respectfully with my feedback described below. I’ll stop replying to this now as I’m a bit tired from taking about this. But in summary although I had some hiccup, I think it’s a rare case and I would still recommend the clinic. And please don’t worry about meeting the first doctor I mentioned, because he doesn’t work there anymore. —————————- Original: This year I had several appointments with 4 different doctors in Maida Smile, they are all execellent except for my first dentist. He neglected and didn't provide any information about risks, prevention, future treatments when I shared with him severl times that I have pains in a tooth with dental fracture, which leads to severe pain one day and an emergency visit later this year. If the communication is well, this unnecessary discomfort could have been prevented with an early treatment, and the tooth could be protected with dental crowns and night guard sooner and not get worse. And he also didn't provide me with post treatment care instructions after my first filling, I had to learn them by myself after biting my cheeks and bleeding, and experienced pain by using the tooth too soon. I have sent them an email to explain the situation and the frustration, they took it seriously and called me to discuss how to move forward to provide me with good experiences, and they agreed to refund me the consultation fee with the first doctor as I think there's a big miss in the consultation. All the other doctor are brilliant. Apart from professional treatment, they are great at communications to raise risks early, share clear expectations and instructions after a treatment, give thorough information and suggestions. I wanted to give a 5 star but the first doctor did fail my expectation, which indicated a laspe in his accessment and communication. I am also aware my appointment with the first doctor was his first day in the clinic, so I wonder if it contributed to the gap between his communication and other doctors, and this could be an improvement opportunity for the clinic to onboard their new doctors. Overall the staffs, doctors, treatments are very good, except for my experience with the first doctor. So if you feel skeptical about something at the beginning, please don't hesitate to get a second opinion from a different doctor.
Dear Wendy,
Thank you for taking the time to let us know about your experience.
We strive for customer excellence and thank you for taking the time to let us know how we did.
When you initially came to visit us, the tooth you mentioned was already cracked along side several other decayed teeth needing dental work. You complained of this tooth crack to the dentist that examined you and this cracked tooth found to have a reserved prognosis. The truth is that there were several teeth requiring treatment and in the scale of priority, other teeth that were restored first. In these last 3 months though, since you came to your first consultation, you have had several teeth treated during several appointments here with us, including the cracked tooth.
It is unfortunate that your back tooth was cracked to begin with and there was the need to restore it but we believe that this is no longer causing you problems at this stage.
In relation to the other tooth filling that became sensitive, during your call with one of our dentists, it was passed on to you that following decay removal & tooth filling restoration, the tooth nerve could become sensitive. This is an inherent risk associated to the dental treatment, dependent on how the tooth responds to the decay removal. You have now a follow up appointment scheduled to have also a look at this sensitive and will advise the best course of action.
In the name of the whole Team we apologize if you feel the communication was not the best. The standard of care and communication skills should be excellent across all clinicians alike.
We have tried to resolve all your dental treatment needs as quickly as possible and in the best of our ability but understand how stressful it can be to have a painful tooth.
We would like to add, that following your feed back we have discussed your specific case with the relevant team members in an attempt to identify where we could have provided a better service and will use your feed back in a continuous attempt to improve the quality of the services we provide.
If there's anything further we can do for you, we are happy to help!
Thank you,
Maida Smiles Team
Fantastic experience: I just wanted to say that this is the best place to get braces, I have been to many dentist’s but non was as good as this. Dr ines is the best dentist in london she really is a professional at what she does and I don’t think many people would have straight teeth because of her. She is every ones hero
Dear Fay, it is great to see you had such a positive experience at Maida Smiles Clinic. It is such a pleasure to having you as a patient and we are looking forward to see you soon for the orthodontic treatment!
Maida Smiles Dental Clinic
Fantastic experience: Had a very nice experience with the Clinic. The Treatment Coordinator, Cintia was very empathetic and efficient. She kindly assisted with my treatment plan and appointments in a best possible way. Very excited to start my treatments for root canal and inlay/onlay. Trust I am in good hands.
Hi Yuliya, we are so happy to ready your review; we have just passed along your comments to the team here at Maida Smiles Clinic!
We're glad to hear we delivered such a great experience.
If there's anything further we can do for you, we are happy to help...
We hope you have a great day!
Maida Smiles Clinic
Fantastic experience: This is an excellent dental practice. Everyone is super nice, helpful and competent. Dentists and hygenists ensure you are comfortable during procedures, don't rush you and share information openly. The support staff is also very nice whether it's via email/ telephone or in person.
Hello Rimshah,
Thank you so much for giving us such an amazing review!
We will share your amazing feed back with all our staff members. Reviews like yours keep us motivated to provide the best care we can!
Maida Smiles Team
Fantastic experience: Fantastic care under Nikhil Patel. I have very sensitive teeth but Nikhil and the rest of the team are always extremely understanding and patient with me. Best dentist treatment I've had, will always be coming back.
Dear Minhaj,
Thank you for sharing your positive experience!
Your recommendation means so much to us and we're so happy to have earned it.
Thank you again for taking the time to let the world know about your positive experience.
Have a great day!
Maida Smiles Dental Clinic
Fantastic experience: I'd never had an invasive dental procedure and was really quite anxious about having a surgical extraction on a broken lower wisdom tooth. Dr Pedro and the Andreia were both amazing and very encouraging, taking the time to listen to my concerns and fears. Andreia also provided a fantastic hygiene appointment beforehand, I don't think I've had a better scale and polish. The actual procedure was completely fine, and the whole process has really reduced my fear of the dentist and dental work in general. I can't recommend Maida Smiles enough, particularly if you are worried or anxious.
Hi Graeme, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Thank you, and have a fantastic day!
Maida Smiles Dental Clinic
Fantastic experience: Very good service, with prepared and helpful staff! I had my wisdom tooth removed by Pedro and he was very good and the removal went super well. I also did a hygienist session with Hula that did a great job and were very kind, making sure to explain every treatment with details and patience.
Hi Fabio,
Thank you so much for your positive comments about Maida Smiles Clinic!
We are delighted we could help...
Maida Smiles Dental Clinic
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Ladbroke Grove Dental

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