Clock House Dentistry
Information about Clock House Dentistry
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: (closed)
A state of the art dental practice in Linton providing a mix of NHS Dentistry, Private Dentistry, Cosmetic Dentistry, including Invisalign orthodontics, dental implants and smile design. The practice is a sister practice with Antwerp House Dentistry in Cambridge where most specialist dentistry referrals from Clock House is carried out.
Our comment from Best Dentists about Clock House Dentistry:
Clock House Dentistry is a highly regarded dental practice located in Linton, known for its warm and welcoming atmosphere. Patients consistently praise the friendly and helpful staff, who go above and beyond to ensure comfort and satisfaction during every visit. Some highlights from client feedback include:
- Compassionate Care: Many patients have expressed gratitude for the compassionate and gentle approach of the dentists and hygienists, making even complex procedures more manageable.
- Professional Excellence: The practitioners are recognized for their professionalism, thorough explanations, and careful attention to detail during treatments.
- Family-Friendly Environment: Families have noted how great the practice is with children, creating a positive experience for patients of all ages.
- Prompt Service: Multiple reviews highlight the efficient scheduling and timely appointments, ensuring patients do not experience long wait times.
- Clean and Modern Facilities: The practice is praised for maintaining clean and modern premises, offering patients a pleasant environment for their dental care.
Overall, Clock House Dentistry remains a top choice for individuals seeking dental care in a supportive and professional setting. They strive to put patients at ease and are committed to continuous improvement in their services.
Services and Treatments
Clock House Dentistry: Reviews
Positive experience: Actual dental care is good but high staff turnover means you don’t get to keep the same dentist very long. NHS appointments are constantly cancelled and I feel that the £55 deposit required for private patients is excessive.
Thank you for your honest feedback. We're glad to hear that you’ve been satisfied with the dental care you’ve received. We understand your concerns regarding staff turnover and appointment cancellations, and we apologize for any inconvenience this may have caused. We are continuously working to improve the consistency of care and minimize disruptions for our patients.
Regarding the deposit for private patients, we appreciate your input, and we’ll take your comments into consideration as we review our policies. If you have any further concerns or suggestions, please don’t hesitate to reach out. We value your feedback and hope to continue providing you with the best possible care.
Fantastic experience: Great and quick service on time :D
Thank you for your great feedback! We’re glad you enjoyed the quick and on-time service. We look forward to seeing you again at Clockhouse Dentistry!
Fantastic experience: Me and my family have been under the care of Clock House Dentistry for many years They are under a lot of pressure but they always tried their best to suit our needs. We recommend the dentistry to anyone.
Thank you so much for your kind words and loyalty! We're honored to have had the opportunity to care for you and your family over the years. We truly appreciate your understanding, especially during busy times, and we’re so glad to hear that our efforts have made a positive impact. Your recommendation means the world to us. We're grateful to continue serving you!
Fantastic experience: nice polite and a little girl cold zahraa she give me a note and a stick 100 stars
Fantastic experience: We had a nice clinic appointment in Clockhouse Dentistry. The receptionists were accommodating. The dentist checked me thoroughly. He was also kind and gentle to my two toddlers. Overall, excellent service and client centered. Thanks and more power!
Fantastic experience: Excellent service, made to feel very comfortable, seen quickly, recommended
Thank you for the 5 stars!
Fantastic experience: Always treated with kindness and professionalism whenever I visit. The staff on the reception desk are always helpful and polite.
Thank you for taking the time to provide us with your comments.
Positive experience: Busy, organised, clean dentistry. I had to have an emergency appointment on the NHS. The friendly receptionists got back to me very quickly so I could see a dentist same day. Excellent, informative dentist and dental nurse. I was given an antibiotic prescription to stop further infection. Unfortunately the dentist had no NHS slots for my extraction for 4 weeks. I feel perhaps the NHS cover is not good enough for a large catchment area.
Thank you for sharing your experience with us! We’re glad to hear that our reception team was able to accommodate you quickly for your emergency appointment, and that you had a positive experience with our dentist and dental nurse. We also appreciate your feedback regarding NHS availability. We understand that waiting times can be challenging, and we are always working to improve our services. Thank you again for your kind words, and we hope to continue providing you with great care in the future.
Fantastic experience: I was given an appointment sooner than I expected & receptionists were very professional when I arrived.I only had to wait 5 mins to see Dentist who again was very professional. He explained my treatment thoroughly & my future treatment was arranged on the day.Highly recommend
Thank you so much for your wonderful feedback. We’re glad our reception team and dentist were able to make your visit smooth and professional, and that everything was clearly explained. Your recommendation means a lot to us!
Positive experience: seems pretty good though only had check up an hygienist.
Thank you for your feedback! We’re glad your check-up and hygienist visit went well. If you have any questions or need further care, please don’t hesitate to reach out. We look forward to seeing you again at Clockhouse Dentistry!
Fantastic experience: 2023, General check is £69.50 and in 2025 for a private checkup that's £35 per five minutes. This is getting beyond acceptable. For such a size of the village I think it should be cheaper. Haverhill charges less and they are a lot bigger. Last visit.
Thank you for your feedback. We understand your concerns regarding pricing. Please feel free to contact us on 01223-892899 or email your concerns to [email protected]
, and we would be happy to look into this for you. We appreciate the opportunity to assist you.
Fantastic experience: Excellent Dentist with great care and attention from everyone.
We’re so pleased to hear you had such a positive experience at Clockhouse Dentistry. Thank you for taking the time to share your feedback!
Fantastic experience: Thoroughly recommend, all procedures and costs well explained. Practice staff are very professional.
Thank you so much for your kind words! We’re so glad to hear that you felt well-informed and taken care of throughout your experience. Our team works hard to ensure everything is clear and professional, so your feedback means a lot. We truly appreciate your recommendation and look forward to continuing to serve you!
Fantastic experience: I visited the Clock House Dentistry twice recently and was very happy with the treatment I received. Both the hygienist and dentist had the time to discuss any queries I had, which I found very helpful.
Thank you so much for your kind review! We’re thrilled to hear that you had a positive experience with both our hygienist and dentist. Our team is always here to ensure you feel comfortable and well-informed during your visits. If you have any further questions, don't hesitate to reach out. We look forward to seeing you again!
Fantastic experience: Went to clock house dentist on Monday 3rd march 2025 for an examination and the receptionist was lovely and very helpful the dentist and her assistant were very friendly and thorough asked me questions on my teeth and I was very satisfied with the service I received well done all x
We really appreciate you taking the time to leave such a thoughtful review. It’s great to know that you felt supported from reception through to your dental examination. We’re so glad you’re happy with the service you received.
Fantastic experience: Warm and friendly atmosphere and did a great job!
Thank you for your lovely feedback! We're glad you felt the warm and friendly atmosphere and are happy with the great job. We look forward to seeing you again at Clockhouse Dentistry!
Fantastic experience: A very pleasurable and expert experience -Takes away all the stigma attached to dentist visits. Receptionists welcome you with a very kind and polite manner. Dental nurses are all very smiley. Hygienists are very informative and helpful and Dentists are very efficient and welcoming. All in all, a really great Practice to have in Linton!
Thank you so much for your wonderful feedback! We’re delighted to hear that your experience with us has been positive and welcoming at every step. We truly appreciate your kind words and are proud to serve the Linton community. Looking forward to seeing you again at Clockhouse Dentistry!
Fantastic experience: Greeted with a smile by the receptionist. Booked in. Waited to be called in to see the dentist, Nice and polite. A few sensitive area but all went well. The dentist was very polite and discussed any issues he found. Had a bit of a chat to discuss future appointments and then back out to reception to book next appointment. All good - will go again LOL
Thank you for your review! We’re glad to hear you had a positive experience with the hygienist, even if "enjoyed" isn’t the usual word to describe a dental visit! We appreciate your understanding regarding the slight delay, and we're happy it didn't affect your overall experience. If there's anything else we can do to improve your visits in the future, please don’t hesitate to let us know. Thanks again for choosing us!
Fantastic experience: Appointment was on time & Varsha was very helpful.
Thank you for your kind feedback! We’re glad your appointment was on time and that Varsha was helpful. We appreciate you choosing us and look forward to seeing you again!
ClockHouse Dentistry
Positive experience: I had some fillings. The dentist and assistant where great. I could only have lower grade fillings, unless I paid for private treatment. I would recommend this dentist.
We're pleased to hear you were happy with the care from our dentist and assistant. NHS treatment does have some limitations, but we always aim to offer clear guidance on all available options.
We appreciate your feedback and hope to see you again soon!
Positive experience: My appointment was with the hygienist, Robyn, who is always totally focused on her patients welfare. She is courteous, caring and professional. I would highly recommend the Dental Practice
Thank you for your kind words and recommendation. We're so pleased to hear that Robyn provided such a caring, courteous, and professional experience. She is truly dedicated to patient wellbeing, and your feedback means a great deal to both her and the whole team. We really appreciate your support and look forward to welcoming you again soon.
Positive experience: I like it here, very clean practice.
Thank you for your review!
Positive experience: Reception staff were very kind and helpful, but my dentist kept me waiting while attending to other matters during my appointment time. As a result, the treatment felt rushed, and I experienced soreness in my cheek, gums and troat for days afterward. Unfortunately, this has left me reconsidering whether to stay with this practice. It’s a shame, as my hygienist there was lovely—just like my previous dentist (who, unfortunately, no longer works there) .
Thank you for sharing your feedback. We’re pleased to hear that you found our reception team and hygienist kind and professional, but we’re very sorry that your recent experience with us fell short of expectations. We never want patients to feel rushed or uncomfortable during their treatment, and we take your comments seriously. If you’d be happy to contact us directly, we’d like the opportunity to discuss your concerns further and see how we can put things right.
Fantastic experience: Dentist Lizzie Beard was really good and very professional in sorting out my dental problems, so very happy with her work. Thank you Lizzie
Thank you for your kind words. We’re so pleased to hear that Lizzie was able to help and that you’re happy with your treatment. We’ll be sure to share your feedback with her!
Negative experience: So have had tooth ache all night ring up for an appointment and told to ring back on Thursday it’s Tuesday today I’m not overly impressed
Hi Mr Neville,
Thank you for your feedback, and we're very sorry to hear that you were in pain and unable to be seen immediately. Unfortunately, due to several clinicians being on annual leave this week, our capacity for emergency appointments has been significantly limited.
We completely understand how distressing dental pain can be, and we truly regret that we couldn’t provide the urgent care you needed at the time. As advised, NHS 111 may be able to assist when immediate appointments are unavailable, and we always recommend contacting them in such situations.
If you’re still in need of treatment, please don’t hesitate to get back in touch, we’ll do our best to accommodate you as soon as possible.
Kind regards,
ClockHouse Dentistry
Fantastic experience: Fantastic place !! The dentist and all the staff were very professional. The dentist who treated me was very calm and patient. She did everything I needed and did it in the time required, without rushing. highly recommend this dental clinic. Thank you Jeanne - Marie
Thank you so much for your wonderful feedback! We’re delighted to hear that you felt comfortable and well cared for during your visit. Your kind words mean a lot to our team. We truly appreciate your recommendation and look forward to welcoming you back whenever you need us!
Fantastic experience: Thank you to the team at the Clock House Surgery Linton. As always the team try their best to accommodate urgent concerns. Thank you team for seeing me within an hour of contacting to get my tooth attended to.
Thank you so much for your kind words! We’re really pleased we could help you so quickly and that you felt well cared for. Our team always aims to accommodate urgent concerns as best as we can, and it’s wonderful to know this made a difference for you. We truly appreciate your feedback and support!
Fantastic experience: The dentist could not have been more helpful.
Thank you so much for your kind words! We’re delighted to hear that you found our dentist so helpful. Your feedback means a lot to us and we look forward to welcoming you again in the future.
Fantastic experience: Over the past fifteen years as a NHS patient, I have experienced excellent care and consideration. Thank you.
Thank you for your wonderful feedback! We're so glad to hear that you had an excellent experience with us. We look forward to welcoming you back to Clock House Dentistry
Fantastic experience: The staff are amazing,the dentist did a really good job,and Hannah is lovely
Thank you for your lovely review!
We’re so glad to hear you were happy with your treatment and that our team made you feel well cared for. It’s especially nice to hear your kind words about Hannah, we’ll make sure she sees them!
Warm regards,
Clock House Dentistry
Fantastic experience: Had a check up with therapist Jason who was very thorough and took every care to ensure I was comfortable with the examination. He descaled my teeth and rounded off the sharp end of one tooth. No anaesthetic needed and all completely pain free. Receptionist was very helpful when I rang to say I couldn't update my medication on line and did it for me over the phone. Surgery spotless with new seating
Thank you so much for your lovely feedback!
We’re really pleased to hear you had such a positive experience with Jason and that your visit was comfortable and pain-free. We're also glad our reception team could assist you with updating your records.
Best wishes,
Clock House Dentistry
Fantastic experience: I HAVE HAD FANTASTIC TREATMENT AT CLOCK HOUSE DENTAL SURGERY. I HAD A REFERRAL FOR AN EXTRACTION WHICH WAS REALLY GOOD. I THEN ATTENDED THE DENTAL SURGERY IN LINTON FOR A FILLING. MY TREATMENT WAS REALLY GOOD AND THE NURSE AND DENTIST WERE SO LOVELY AND KIND AND PROFESSIONAL WITH IT.
Thank you for your kind review!
We're so glad to hear you had a great experience at both your referral and your visit to our Linton surgery. It's lovely to know our team made you feel well cared for. We really appreciate your feedback and look forward to seeing you again.
Best wishes,
Clock House Dentistry
Positive experience: Very helpful advice. Professional surroundings, staff and treatment rooms. I am looking forward to my treatment. Could be open during lunch?
Thank you for your kind words – we're so pleased you found our team and surroundings professional, and we’re glad you’re looking forward to your treatment. As for lunchtime – we do appreciate your enthusiasm! Like everyone, our team needs a short break to recharge so we can continue to offer the best care throughout the day. We look forward to seeing you again soon!
Fantastic experience: Very pleased with the excellent work I had done at Clock House Dentistry. A great result and kind, professional care from the Dentist, Dental Team and Hygienist and the staff on Reception. Thank you all.
Thank you so much for your kind words!
We’re so glad we could help and look forward to seeing you again in the future!
Best wishes,
The Clock House Dentistry Team
Fantastic experience: I would like to take this opportunity to thank Dr Ahmed and the team for taking care of me for my treatment.
Thank you for your thoughtful review. We're so pleased to hear that Dr Ahmad and the team were able to take good care of you during your treatment.
Fantastic experience: Excellent all round service . Staff were very pleasant and the hygienist made my appointment a totally pleasant and painless experience.
Thank you so much for your kind words! We're delighted to hear you had an excellent experience and that our team, especially the hygienist, made your visit pleasant and comfortable. We truly appreciate your feedback and look forward to seeing you again!
Fantastic experience: I have always received prompt, responsive excellent care from all the friendly team at the Linton surgery of Clock House Dentistry
Thank you so much for your kind words! We’re thrilled to hear that you’ve had a positive experience with our team at Clock House Dentistry. Providing prompt and excellent care is always our top priority, and it’s wonderful to know that you feel well taken care of. We look forward to seeing you again soon!
Positive experience: Good service, as long as they don't cancel the appointment (which seems to happen more often than not).
Thank you for your feedback. We're pleased to hear you’ve been happy with the service overall, but we're sorry to learn that you've experienced cancelled appointments. We understand how frustrating this can be and are working to improve our scheduling to minimise any inconvenience. Your comments are truly appreciated and help us do better.
Fantastic experience: First appointment in a while, Staff were welcoming didnt need any treatment but was told of future possible issues, booked for next appointment all good x
Thank you for taking the time to leave a review! We're glad to hear you felt welcomed by the team during your visit. We look forward to seeing you at your next appointment!
Fantastic experience: Staff very professional and respectful. The premises are very clean and modern. Any information was clearly given and questions were fully answered .
Thank you so much for your kind words! We're delighted to hear that you found our staff professional and respectful, and that you were pleased with our clean, modern premises. Providing clear information and answering all questions thoroughly is very important to us, so it’s wonderful to know this came across during your visit. We look forward to welcoming you again in the future!
Fantastic experience: .I can not praise this dental practise enough, their kindness and empathy was above and beyond . I had a dental emergency with broken teeth and a wedding scheduled for the 1st of August, due to their amazing work I will now be able to smile in the photos. Thank you Everyone involved at the clock house dentist .
We are so pleased to know that we were able to make what is an unpleasant procedure into an unbelievable experience for you.
Our team works very hard to support patients and it is really good to receive feedback which lets us know that this hard work does truly help patients.
Fantastic experience: I was seen by a dental therapist with back up from a dentist. Excellent service with excellent team working. Thank you
Thank you for your lovely feedback! We’re so pleased you had a great experience with our team.
Fantastic experience: I was in a great deal of pain with two of my teeth that had an abcess in the root,(my own fault as I hadn't been to dentist since the covid pandemic) and clockhouse dentistry could see me for an emergency appointment on a Saturday ,I turned up for the appointment but unfortunately it had been cancelled,clockhouse had sent me a text to inform me of this but I had not given them my new number,purely my fault. The lovely receptionist could see i was in a great deal of pain and spent a considerable amount of time ringing round there other practices but unfortunately there where no dental surgeons in that day,I managed get some antibiotics from another dentist and made an appointment with blockhouse to have the teeth removed at a later date when the infection had cleared.Dr Ayad Haider and his team where very kind ,considerate and skillful in removing my 2 teeth,it was all over within a couple of minutes,didn't even know I'd had it done and actually was nearly £300 cheaper than what I had been quoted at the dentist that gave me the antibiotics. TOP WORK I will definitely use clockhouse dentistry for my dental needs again!
Thank you for your kind review. We're so glad our team was able to support you during a painful time, and that Dr. Ayad Haider made your treatment comfortable and stress-free. We appreciate your understanding and are pleased to hear you’ll be returning to us for your future dental care. We look forward to seeing you again!
Fantastic experience: *Excellent care once appointment was confirmed* “I visited the practice last year and, like many NHS sites, experienced a wait for an appointment. However, once it was arranged, everything from the assessment and treatment to the clear explanations was outstanding. The doctor I saw was detailed, polite, and took the time to answer every question thoroughly. Their thoroughness and patience made me feel in good hands throughout. Thank you!”
Thank you for your lovely review. We're so pleased to hear that you felt well cared for and supported throughout your visit.
Fantastic experience: Very friendly staff and nice to sit in a comfortable air conditioned waiting room. I was given some very clear advice from the dentist which I am following to show an improvement when I visit on my next appointment. Thank you
Thank you so much for your kind words! We're delighted to hear that you felt comfortable during your visit and that the advice from the dentist was clear and helpful. We really appreciate you taking the time to leave a review, and we look forward to seeing you again at your next appointment.
Positive experience: have been with this dentist for over 20years when it was next to the co-op. now it has moved the only problem is if you dive there is next to no parking.that is the only downfall.
Thank you for taking the time to provide us with your star rating. If you have any suggestions as to how we could have done something differently in order for you to have given us 5 stars, please do let us know. We welcome all constructive feedback.
Dawn Layman
Practice Manager
Fantastic experience: Excellent carefully dentistry to make sure my crown fitted correctly
Thank you so much for your kind words. We're delighted to hear that you were pleased with the care and attention given to ensure your crown fitted perfectly. We really appreciate you taking the time to leave a review and look forward to seeing you again in the future.
Fantastic experience: I have always found this dental practice to be welcoming and supportive.The receptionists the dentists and hygienist all work to professional standard.I appreciate being a member of this practice.
Thank you for your lovely review. We're so pleased to hear that you feel welcomed and supported by our team. It's wonderful to know that our receptionists, dentists, and hygienists have all met your expectations with their professionalism. We truly appreciate your kind words and value having you as a member of our practice.
Fantastic experience: Staff very friendly, nice environment, certainly the best dentist I’ve been too in my 65 years
Thank you for your wonderful feedback. We're so pleased to hear that you’ve found our team friendly and the environment welcoming. To be called the best dentist you've been to in 65 years truly means a lot – it's an honour to have you as a patient.
We are pleased to know about your satisfaction with our service.
Fantastic experience: I had my first filling the other day. I also should add i had a deep fear of dentist was ment to be a check up they fitted me in straight away had my filling pain free it was a great first experience
Thank you so much for sharing your experience. We understand how daunting a visit to the dentist can be, especially with a fear of treatment, so we're really pleased to hear that your first filling was pain-free and positive. It means a lot to know we helped put you at ease – we're glad we could be there for you and look forward to seeing you again.
Fantastic experience: We have been with Clock House Dental for many years and have always seen Victoria, who was very pleasant, but she left the practice. We recently had Jeanne Marie Grusecki, who was charming and immediately put me at ease. Finding the right dentist is a big deal, and we hear horror stories, but it isn't always easy. I was thrilled. It is a shame that she will leave Linton in a few months, but she will stay with the practice in Cambridge. Fabulous rapport and people skills to make you feel at ease. I am also grateful to the rest of the staff; Jeanne Marie’s assistant, who was very kind and helped my mother, went out of her way. I was grateful to her, not to mention the excellent reception staff who are fabulous and accommodating. Keep up the good work, Team CHD Linton. See you in another six months. Houseina and Mumtaz.
Dear Houseina and Mumtaz,
Thank you so much for your wonderful and detailed review. We're truly delighted to hear how well looked after you felt by our team. Jeanne Marie will be so pleased to know she made such a positive impression, and we completely agree – her ability to put patients at ease is second to none. While we’ll miss her presence in Linton, we’re glad she’ll still be part of the Clock House Dental family in Cambridge.
We're also very grateful for your kind words about Jeanne Marie’s assistant and our lovely reception team – they all work hard to ensure every visit is a positive one.
It means a great deal to us to have your continued trust and support. We look forward to seeing you both again in six months!
Warm wishes,
The Team at CHD Linton
Fantastic experience: Treated very compassionately by the dentist as I was very worried and scared about the treatment. So far, so good- no pain afterwards.
Thank you for taking the time to share your experience. We're so pleased to hear that you felt treated with compassion and care during your visit, especially when feeling anxious. It’s great to know that you're recovering well and pain-free. We're always here to support you and will do our best to make every visit as comfortable as possible.
Fantastic experience: Very thorough with Ben. Bit expensive for hygenist think more than I pay. Apart from that good service. Thanks.
Thank you for your honest feedback. We’re pleased to hear you found the service thorough and good overall. We understand that cost is an important factor and will take your comments into consideration. We truly appreciate your thanks and hope to continue providing you with excellent care.
Fantastic experience: My implant procedure was straight forward and done with care. Dr Raj and his nurse kept checking to make sure I was ok during the procedure, and informed me fully of what to expect beforehand. Thank you for a pleasent implant experience that was quicker than expected and done with precision.
Thank you very much for your kind words. We’re delighted to hear that your implant procedure with Dr Raj and his nurse was straightforward, well-informed, and comfortable. It’s wonderful to know that you felt well cared for throughout and that the experience exceeded your expectations. We truly appreciate your feedback and look forward to supporting your dental care in the future.
Fantastic experience: Very thorough and detailed treatment by Jason. Best dental hygienist appointment.
Thank you for your kind words. We're thrilled to hear that Jaison provided such thorough and detailed care, making your hygienist appointment the best one yet. We’ll be sure to pass on your compliments to him!
Fantastic experience: Appointment on time and professionally administered with helpful feedback.
Thank you for your feedback. We're glad to hear your appointment ran on time and that you found the care professional and informative. We appreciate your kind words and look forward to seeing you again.
Negative experience: I really should have sought legal advice years ago regarding some of the botched treatments I have received at this surgery, left for months with serious infections, mouth torn to pieces and permanently scarred by botched stitching after botched extractions..... There is no patient confidentiality, they will ask personal questions in a waiting room full of people rather than in the room they then escort you into for supposed treatment? Which I find very perplexing. It seems as though if you are unhappy with the low standard of care that you receive that the standard of care only decreases from that point. My last visit was a week ago, I know I need some treatment but being an NHS patient and not being able to afford the private treatments I was told see you in 6 months, I have had the initial stages of infection for the last week in one broken untreated tooth, and am at a total loss as to what I can possibly do about it. This surgery has a high turnover of dentists and rapid promotion of those that were relatively new having covered and moved on prior dentists... Try it. I'm sure if your bank balance is healthy and you have no dental health issues that you will be happy. However if you can't afford high dental costs and have some issues and it's possible to avoid I would certainly recommend seeking out dentists that treat you like a human being. It's impossible to say I'm happy as this surgery has caused me inordinate pain and has taken years off of my life. I should add that for over two years I had requested my dental records and this surgery has never provided them to me. Although I do still have the emails of my requests to back that claim up. There is also the fact that treatment plans have been cut short and treatments that were assured previously (after complaining) were never carried out. This has all been a long ongoing issue over the 8 years I have been with them. Being an NHS patient leaves you little option. It really wasn't any different when I was able to pay privately. I'm talking months and months of extreme pain and very poor treatment. When they are on a good day they can pull out good work on those few occasions I appreciate them for it. I don't appreciate the discrimination element that often occurs though. I might be poor my condition might not be great but I'm still a person. Just not the ideal patient with a bottomless wallet. There is a minimum standard of clinical care expected from NHS dentistry all at the discretion of the clinician. So just hope they like you..... If I suffer months more pain I shall be following through on complaints all the way up the chain this time. Infections are no joke and can cause permanent injury. Something I have already suffered so to be put back into that boat again is an utter disgrace. I am asked to provide a new review. But to be honest since the latest complete turnover of staff I have only had a single checkup! I still have multiple teeth in dire need of actual treatment so I'm afraid I cannot possibly change my review at all. My review will potentially change when I actually have some actual treatment.
Thank you for taking the time to share your concerns. However, after reviewing our records, we can confirm that you have not attended our practice since 2019. As such, we believe your recent experiences may relate to another dental practice.
We take all feedback seriously and are committed to providing high-quality care to all of our patients, regardless of whether they are seen privately or via the NHS. We also have strict protocols in place to protect patient confidentiality and ensure all communication is handled with discretion and professionalism.
Should you wish to discuss your concerns further or clarify any confusion, we welcome you to contact the practice directly. We would be more than happy to assist you.
Fantastic experience: Varsha was amazing, good all round experience and reception were very friendly.
Thank you for your kind feedback. We’re so pleased to hear you had a good all-round experience and that Varsha and our reception team made you feel welcome. We’ll be sure to pass on your lovely comments!
Fantastic experience: A calm yet happy atmosphere, providing a reassuring service to those patients who might be fearful of visiting the dentist. Staff very welcoming and polite.
Thank you for your kind words. We're so pleased to hear that you felt reassured and comfortable during your visit. Creating a calm and welcoming atmosphere is very important to us, especially for patients who may feel nervous. We truly appreciate your feedback and look forward to seeing you again.
Negative experience: An unacceptable time to provide my new plate - and still not right. Started in October and nowhere close to a satisfactory fit. Not happy. 17/5/25 plate still not available.
And always a pleasure to see you!
Thank you for taking the time to provide us with your feedback.
Dawn Layman
Practice Manager
Fantastic experience: Very efficient service from reception and the dental staff.
Thank you for your kind words. We're pleased to hear you found the service from both our reception and dental teams efficient. Your feedback is greatly appreciated, and we look forward to welcoming you again.
Fantastic experience: Really professional environment with lovely staff from reception through to the dentists. I felt so relaxed and genuinely looked after from start to finish at Linton Clock House Dentistry. They value your time and are so patient and friendly. I couldn’t have asked for better! - Mia
Dear Mia,
Thank you so much for your wonderful feedback. We're absolutely delighted to hear that you felt relaxed and well looked after throughout your visit. It means a great deal to know that our whole team – from reception to the dentists – helped create a professional and welcoming experience for you. We truly value your kind words and look forward to seeing you again at Linton Clock House Dentistry.
Warm regards,
The CHD Linton Team
Fantastic experience: Friendly, welcoming, good explanations and thorough and great with my children.
Thank you for your lovely feedback. We’re so pleased to hear you felt welcomed and well informed during your visit, and that your children had a positive experience too. It's always our aim to make every patient – big or small – feel at ease. We really appreciate your kind words!
Fantastic experience: Laura gave me exceptional treatment. I had a dreadful black coating on my teeth which I had tried to treat with limited success. Laura got rid of it and discussed how that had happened and how I could treat it.
Thank you for taking the time to leave us a review. I will pass your comments onto Laura.
Dawn Layman
Practice Manager
Dawn Layman, Practice Manager.
Fantastic experience: Lovely people. Friendly, helpful and kind, and always cheerful!
Thank you so much for your kind words! We’re delighted to hear you’ve had such a positive experience with us. It’s always a pleasure to help, and we truly appreciate your support
Fantastic experience: I came to the dentist for the first time in a very long time. I was very anxious about it and had put it off for a long time. My dentist was Lizzie Beard and she was brilliant, very professional with a kind, friendly manner and put me at ease very quickly. Reception staff were also very helpful and welcoming. Highly recommend
Thank you so much for sharing your experience! We're delighted to hear that Lizzie was able to make you feel comfortable and at ease during your visit. We understand that coming to the dentist can be nerve-wracking, especially after a long time, so it’s wonderful to know that our team, including our reception staff, could provide such a positive experience for you. Your kind words mean a lot to us, and we truly appreciate the recommendation. We look forward to seeing you again in the future!
Fantastic experience: Without doubt the best dentist I have had in all the years I've lived on this planet. The profesionalism, care, and expertise are second to none, my thanks and I look forward to many more years in your care. Jeff Stoddart.
Thank you so much for your wonderful feedback! We are truly honoured by your kind words and thrilled to hear that you’ve had such a positive experience with us. Providing exceptional care, professionalism, and expertise is what we strive for every day, and it’s incredibly rewarding to know it’s appreciated. We very much look forward to continuing to care for you for many more years to come!
Fantastic experience: I have been seeing the NHS newly qualified dentist JMG for 8 appointments over the last 6 months ,I had waited 13 months to see an NHS dentist as I can’t afford private prices anywhere .After many years of not seeing a dentist Covid etc etc I had a lot of work .After many extractions some fillings and a set of dentures for the top and bottom I have got my smile back :) I can’t thank my dentist enough she has been brilliant as has clockhouse dentistry who made sure my appointments were evenly spaced and in a good time frame .Thank ,mr Michael Smith.
Thank you so much for taking the time to leave such a detailed and heartfelt review. We are absolutely delighted to hear that you’re pleased with the care and support you have received from Jeanne-Marie and the rest of our team. It’s wonderful to know that we’ve been able to help you restore your smile and confidence. We understand how important timely and compassionate care is, and we’re so pleased that your experience reflects this. We look forward to continuing to care for you in the future!
Fantastic experience: The team at Clock house took great care of my elderly father who has memory difficulties. He needed X-rays and a dental extraction and everything was carried out with empathy, care and consideration. We were very happy with the service we received from Sr Ayad and his team.
Thank you very much for your lovely feedback. We’re so pleased to hear that your father felt well cared for during his visit with us. Providing treatment with empathy, care and consideration is at the heart of what we do, and we’re delighted that Dr Ayad and the team were able to make the experience as comfortable as possible. We truly appreciate your kind words and look forward to being here should you need us again in the future.
Fantastic experience: Excellent care and staff were pleasant and very helpful
Thank you for your kind review! We’re so pleased to hear that you were happy with the care you received and found our staff to be pleasant and helpful. Your feedback means a great deal to us, and we look forward to welcoming you again in the future.
Fantastic experience: It was a great pleasure to meet my new dentist, Dr Ahmad Al-Bashir, for my regular dental checkup last Friday. He was extremely welcoming and thoughtful in his manner and approach. The checkup went well. Gentle too.
Thank you so much for your kind words. We’re delighted to hear that your check-up with Dr Ahmad Al-Bashir was such a positive experience. It’s wonderful to know you felt welcomed and well cared for, and that the appointment was gentle and reassuring. We look forward to seeing you again at your next visit!
Positive experience: I am pleased to still have an NHS dentist, even though band pricing has gone up again. Staff here are friendly and knowledgeable, but I feel my dentist could have been more thorough? Need to park on Linton high street to access which can be a problem but not usually.
Fantastic experience: Siliva is a huge asset to Clock House Dentists; although trained in her home country as a dentist she is working here as a hygienist. After a previous hygienist session with a less careful approach I was dreading my appointment but Siliva was warm, friendly, very professional and most of all, gentle. Long may she stay!
Thank you so much for your kind words! We're delighted to hear about your positive experience with Siliva. She truly is a fantastic addition to our team, and we're thrilled that she made you feel comfortable and cared for. We appreciate you taking the time to share your feedback, and we'll certainly pass on your compliments to her. We look forward to welcoming you back to Clock House Dentists in the future!
Fantastic experience: A very friendly and professional approach from all staff, all procedures fully explained and costs quoted in advance.Appointment times kept to!
Thank you for your wonderful review! We're so glad to hear that you had a positive experience with our team. We always strive to provide clear communication, professional care, and punctual service, so it's fantastic to know that this was reflected in your visit. We look forward to welcoming you back to Clock House Dentists soon!
Positive experience: I felt like we were in a playground, staff laughing and giggling whilst patients waiting for appointment. Appreciate appointments cannot be on time. I have to say the dentist was lovely, made me feel at easy, talked to me and constantly asking me if I was ok.
Thank you for sharing your experience with us. We're pleased to hear that the dentist made you feel at ease and took the time to ensure you were comfortable during your appointment. However, we sincerely apologise if the atmosphere in the waiting area felt unsettling. We always aim to create a professional and relaxing environment for our patients, and your feedback will help us improve. We appreciate your understanding regarding appointment timing and will work to ensure a better experience for everyone in the future.
Thank you again for your feedback, and we hope to welcome you back soon.
Best regards,
The Clock House Dentist Team
Fantastic experience: Great service as always, also the staff were very helpful with accommodating my needs to ensure I was able to attend my appointment.
Thank you for your lovely review! We’re so glad to hear that you received great service and that our team was able to accommodate your needs to ensure you could attend your appointment. Your comfort and satisfaction are our top priorities, and we truly appreciate your kind feedback. We look forward to welcoming you again soon!
Best regards,
The Clock House Dentist Team
Fantastic experience: The reception staff were really helpful and bent over backwards to help me when I needed an appointment can't thank them enough really pleased with my experience at clockhouse dentist highly recommend them
Thank you so much for your kind words! We’re thrilled to hear that our reception staff were able to assist you and make your experience at Clockhouse Dentist a positive one. We truly appreciate your recommendation and look forward to welcoming you again in the future. If you ever need anything, don’t hesitate to reach out!
Positive experience: Glad to get an appointment, although the pain had eased.Proposed treatments seemed expensive but would be spread over months. I finished up with white spots all over my navy top. Could I please have a bib before any treatment next time.
Thank you for sharing your feedback. We're glad we could see you promptly and that your pain had eased by the time of your appointment. We understand that treatment costs can feel overwhelming, so we always strive to offer flexible payment options to make it more manageable. We apologise for the inconvenience with your top—thank you for bringing it to our attention. We'll make a note to ensure you have a bib for future visits. If you have any other concerns or questions, please don’t hesitate to reach out!
Fantastic experience: Very lucky to have such a warm friendly dentists. Staff are always happy to help. My dentist & assistant were very professional & thoughtful towards my worries & did a great job fixing my teeth . 5 star. Xx
Thank you so much for your kind words! We’re thrilled you felt comfortable and well taken care of during your visit. Our team strives to provide a warm and supportive experience, and we’re so glad that reflected in your care. We truly appreciate your 5-star review and look forward to seeing you again!
Fantastic experience: Secure bike shelter, no queue at reception, clean, bright, spacious waiting area and I was called through on time. The dentist inspired confidence with his calm, competent and professional approach and although my appointment was only for a check up he made time available for a filling and a repair there and then avoiding the need for a second visit - 5 stars.
Thank you so much for your kind words and 5-star review! We're thrilled to hear that you had such a positive experience with us. It's great to know that you felt comfortable with our facilities and that the dentist was able to take care of your needs efficiently. We always strive to provide the best possible care, and your feedback means a lot. We look forward to welcoming you back for your future visits!
Fantastic experience: Although my appointment had been cancelled, the reception staff are incredibly helpful, understanding and friendly. Our dentist of fifteen years has left the practice but I'm very impressed with our newly appointed one - very reassuring and gave clear professional advice.
Thank you so much for your kind words! We apologise for canceling your appointment, but we’re thrilled to hear that our reception team was able to assist you and that you had a positive experience with our new dentist. We're committed to providing the best care, and it’s wonderful to know that you felt reassured and well-informed. We truly appreciate your continued trust and look forward to seeing you on your next visit!
Fantastic experience: Very professional, welcoming across all positions in the Practice. Good dentist, with good explanation of requirements, at the same time understanding of the restrictions imposed by present UK financial difficulties and my medical conditions
Thank you so much for your kind review! We're thrilled to hear that you had a positive experience with us. We always strive to maintain a welcoming and professional environment, and it's wonderful to know that our team met your expectations. We understand the challenges that can come with financial restrictions and appreciate your understanding. We're committed to providing the best care possible and will continue to ensure that all patients feel well-informed and supported. We look forward to seeing you again soon!
Fantastic experience: Kind and pain free treatment. Private appointment availability within a week of skiing.
Thank you for your kind words! We're so glad to hear that your treatment was both kind and pain-free. It’s great to know we could accommodate you quickly after your skiing trip. We look forward to helping you again in the future!
Fantastic experience: I hadn’t been to the dentist for many years so wasn’t sure what to expect but the team were great! I was greeted in a friendly and professional manner by Ash and then saw Hana on reception to check out who also was brilliant. They were both super helpful receptionists! I saw Lizzie who was professional but made me understand what was going on in the appointment and very through, Rose the dental nurse was amazing and really helpful to Lizzie- they work so well together! Would highly recommend this surgery to everyone. Looking forward to my next appointment.
Thank you so much for taking the time to share your experience! We're thrilled to hear that you felt comfortable and well taken care of during your visit. Ash, Hana, Lizzie, and Rose will be so pleased to know that they made a positive impression! We pride ourselves on providing friendly and professional care, and it’s wonderful to know our team worked well together to meet your needs. We look forward to seeing you at your next appointment and are here anytime you need us!
Fantastic experience: I’ve seen a lot of negativity about this surgery but I’m please to inform all you entitled idiots of Linton - they first class!! Ever recieved a follow up call from the dentist after rechecking my X-rays and that all NHS dentist before you lot start going on!! Great service thank you guys!!
Thank you for sharing your thoughts! We’re so glad to hear you had a positive experience with us. It’s great to know you appreciated the follow-up and the level of care provided. We always strive to offer the best service possible, and your feedback means a lot. Looking forward to seeing you again soon!
Negative experience: NHS patients have no value to them. After two cancelled (by them) appointments for routine checkups, they call me up saying I need a checkup if I want to remain an NHS patient. Booked the appointment for the following week, just to have it cancelled 12 hours in advance. Zero value for customers’ time. At this point the quality of what they do doesn’t matter, because they never do it.
Dear Diego,
I have been asked to reply to your review because I am the dentist who needed to cancel the first few hours of my morning. I genuinely had a family emergency as my son was admitted with a life threatening problem the previous night, hence contacting you 12 hours before the appointment. I sincerely apologise for the inconvenience caused. I made sure that the staff gave you the option to be seen by me after hours on the day but this was not convenient for you. It is sad that nationally, there is an increasing trend for dentists to refuse to work under the underfunded NHS contract. It is not true that we do not value our NHS patients. We have worked hard to provide some measure of NHS service at our Linton practice, but unfortunately I do see NHS dental services reducing due to a lack of dentists willing to work in the poorly funded state system. This really is a reflection of the NHS contract rather than he dentists.
Once again, I do apologise for needing to cancel your appointment.
Kind Regards.
Fantastic experience: Keerthy is a lovely dental hygienist, so gentle and gives very good advice. Thank you
Thank you so much for your kind words! We're thrilled to hear that Keerthy made your visit comfortable and provided helpful advice. We’ll be sure to pass along your compliments to her! Looking forward to seeing you again at your next appointment.
Fantastic experience: Nice reception staff. Appreciate appointment reminders. Joice Manjooran was my dental professional for the filling I had. He was excellent, very meticulous and patient. He took the time to show me before and after x-rays and gave me advice how to take best care of my gums around the area with the new filling. Thank you so much everyone at ClickHouse, especially Joice.
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our reception team and that Joice Manjooran made your visit to ClockHouse so positive. We take great pride in providing detailed and patient care, and we're glad to know that Joice was able to guide you through the process with such attention. Your feedback means a lot to us, and we’ll be sure to share it with the team. We look forward to welcoming you back for any future care!
Fantastic experience: Great dentist surgery, quick efficient and painless, I am a nervous patient, they made me feel very at ease, with clear description of what was going on.
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. It’s wonderful to know that our team made you feel at ease and provided clear explanations. We’re always here to ensure your comfort and care, and we look forward to seeing you at your next visit!
Fantastic experience: I was very happy with the treatment I received and the receptionist was pleasant and very helpful
Thank you so much for your kind words! We're thrilled to hear you had a positive experience with both the treatment and our receptionist. We truly appreciate your feedback and look forward to welcoming you back!
Fantastic experience: Overall, my experience with this practice has been very good. The staff is friendly and always helpful. Although there have been some challenges with staff changes, I believe they have made a great effort to maintain the quality of their services.
Thank you so much for your thoughtful feedback! We’re thrilled to hear that you’ve had a positive experience with our team. We understand that staff changes can be challenging, but we’re grateful for your understanding and appreciate your recognition of the efforts we’re making to maintain the quality of our services. We truly value your support and look forward to continuing to serve you!
Fantastic experience: I can’t praise the team enough. Saturday morning…veneer comes off the receptionist at the clock house was so helpful when I phoned…checked with the dentist (who was already double booked), phoned me back almost immediately and got me in. The dentist was fabulous and I now have a well secured veneer…thank you so much x
Wow, we’re so glad to hear that we could help in such a stressful situation! Thank you for taking the time to share your experience. We always do our best to accommodate emergencies, and it's great to know you felt well taken care of from start to finish. Your kind words mean a lot to the whole team. We’re thrilled that your veneer is securely in place now! Thanks again for trusting us with your care.
Fantastic experience: Seems strange to be reviewing this but I'll go on. I had to have a wisdom tooth extracted. Not ideal but as it was over-erupted (I think that's the right term?) and was causing issues, it was necessary. Rozanne and her assistant were calm, professional, explained everything, ensured I was comfortable throughout and then checked I was ok before leaving. It's a shame that NHS dentistry is becoming such a rare commodity (like hens' teeth...sorry). In summary, I've always been happy with the service from Clock House Dentistry and recommend them.
Thank you so much for your thoughtful review! We're glad to hear that you felt well cared for during your wisdom tooth extraction. Rozanne and the team always aim to make our patients as comfortable as possible, so it's wonderful to know that your experience reflected this. We truly appreciate your kind words and your recommendation. We understand the challenges surrounding NHS dentistry, and we’re happy to continue providing quality care when needed. Thanks again for choosing Clock House Dentistry!
Fantastic experience: I saw Suzanne Nolte on Monday 13th Jan who was very helpful and another appointment was arranged to see her 2 weeks later. I was surprised and disappointed to receive a phone call on 15th Jan cancelling the appointment and to be informed that she was leaving the practice on 17th Jan, which seemed very short notice. 5 stars for the treatment and no stars for the "follow up".
Thank you for your feedback, and we’re really sorry for the inconvenience caused by the short notice regarding your appointment. We understand how frustrating this must have been, and we apologise for not being able to provide more advance notice of Rozanne’s departure. We truly appreciate your kind words about the treatment you received, and we’ll make sure to address the follow-up process to improve the experience for future patients. If you need any further assistance or wish to reschedule, please don’t hesitate to get in touch with us. Thank you for your understanding.
Fantastic experience: Can highly recommend. Efficient admin staff and good dental care. Seem to have all the latest gizmos
Thank you so much for your kind recommendation! We're thrilled to hear that you’ve had a great experience with both our admin team and the dental care provided. We take pride in staying up-to-date with the latest technology to ensure the best outcomes for our patients. If you need anything in the future, don’t hesitate to reach out. We appreciate your feedback!
Fantastic experience: Painless tooth extraction. Caring staff - dentist and nurses - as well as receptionists. Felt at ease throughout the whole procedure.
Thank you so much for your kind review! We're thrilled to hear that your tooth extraction was painless and that our team made you feel at ease throughout the process. We truly appreciate your feedback and are glad to know that our staff, from the dentist to the receptionists, provided you with the care and comfort you deserved. We look forward to seeing you again in the future!
Fantastic experience: Seen timely. Staff friendly, approachable and professional.
Thank you for your review Luka, we look forward to seeing you at your next appointment. Clock House Dentistry
Negative experience: The Clock house establishment in Linton is a disgrace to the dentist industry. They butchered my teeth doing privately Invisalign. I was an NHS patient with them and they approached me for Invisalign treatment as I was interested in it in the past. Under promise of good price (3.8K) and straight teeth after the treatment I signed up. Little did I know that to finish the treatment to perfection would be tagged with much higher price (6.1K) and that filing my teeth would be involved!!! Which was not consulted with me until after I paid half of the money and the first molds were made. I was told if I backed off out of the treatment, she wouldn't return all of my money that I already paid. As it was paid for by my partner I felt under great pressure and finally, after about almost 2hours, I agreed to the treatment. Dear Lord! She completely butchered my teeth!!! I cried for many weeks...I couldn't deal with it by myself so I wrote to the practice manager. I was assured by her and also the dentist doing the job, that I just need to trust in the process and I was going to be happy at the end of the treatment. I believed them... Originally the treatment was estimated for 10 weeks. After 22 weeks of treatment I still had huge gaps but was told she was happy to finish my treatment. By then she even promised to reconstruct one of my front teeth for free instead of charging me for it extra. I guess she saw her awful work and this "kind" gesture would make her feel better about herself. Anyway, I knew that I couldn't stay with the huge gaps so I stood my ground and demanded more molds to make the gaps smaller. I wrote to the practice manager for the second time, refusing for the dentist to finish the reconstruction even if it was for free as I lost all faith in her ability to do even a decent job. By the time I finished my 29 week of treatment, she was leaving the practice. I suppose to butcher people's teeth in a different establishment. I was so scared for somebody else in the Clock house practice to touch my teeth that I took on the practice office manager's recommendation to go to the private dentist in Saffron Walden. The private dentist gave me an estimate to finish the job for another 1,089.50! As this involved finishing off the Invisalign treatment that I have already paid for I got back to the Clock house practice and requested this to be reimbursed to me. After a short wobble they did. My unfortunate Invisalign journey caused my mental health to decline and I'm not sure if I will ever be able to recover from it. When I spoke to the Clock house practice manger the last time, I recommended for Fenny Woi to be re-assessed in her Invisalign training as the job she did on me was extremely poor... first photo shows the gaps she wanted to leave me with after 22wks second photo is showing how she filed my tooth wonky
Thank you for sharing your feedback which we value. We are sorry that we did not meet your expectations on this occasion. As a practice, we are committed to ensuring the best possible care for our patients. Each self-employed clinician in our practice is responsible for the care they provide. If a patient is not completely satisfied with their treatment, we will facilitate a dialogue between the patient and clinician to address and resolve issues internally. Where possible, we would recommend seeing one of our Senior and more experienced clinicians. If local resolution fails, then naturally an external provider is recommended.
We apologise that you remain dissatisfied with the treatment outcome provided with Dr. Fenny Woi. As a practice we strive to learn from all reviews good and bad, and we will reflect on your comments to improve our clinical practice. I believe that we have now provided a part refund to enable you to complete your treatment elsewhere and hope that this can culminate successfully.
We regularly conduct audits to assess the quality of treatments and outcomes. When we fall short of meeting a patient's expectations, we strive to learn and improve from each case. In the rare instance where a clinician does not meet the expectations of the practice, we will offer internal mentorship and recommend external courses for improvement. Once again, we apologise that we did not meet your expectations on this occasion, but we sincerely hope that your concerns are addressed by the new treating practitioner. If we can support you any further then please do not hesitate to get in touch.
Fantastic experience: Friendly, helpful, always happy to help and understanding. I am an older person, with dreadful dentist experiences and hearing issues, from the dental staff to receptionist they always ensure l am fine and understand everything.
Thank you so much for your kind words! We’re thrilled to hear that you feel supported and cared for by our team. It’s especially important to us that all of our patients feel comfortable and well-informed, no matter their past experiences or unique needs. Your trust means the world to us, and we’re always here to ensure you have a positive experience. Looking forward to seeing you again soon!
Fantastic experience: Had two filings completed with no discomfort and everything explained - very happy with service - thank you
Thank you for your positive feedback! We're so glad to hear you had a great experience. We look forward to serving you again in the future!
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