mydentist, Wells Road, Bristol

Negative experience: Don't deserve even 1 star! The attitude i had from the receptionist was terrible. My daughter was having a panic attack (because she was nervous) so we had to leave. We were told very rudely that we wouldn't be able to go back there. Wouldn't recommend to anyone. Avoid this place definitely.

Fantastic experience: Nevena Valkova is the best teeth doctor. I am her patient for 10 years. Thank you Nevena that you are.

Fantastic experience: Just had a tooth pulled at Wells road. In and out in 20 minutes. Excellent and cost effective.

Fantastic experience: Had an impacted wisdom tooth removed by Mark earlier this week. The procedure went smoothly. The process was explained very clearly and I felt confident that I was in good hands throughout.

Fantastic experience: Had an appointment with Preeti today and she was brilliant. I’ve come to the surgery a few times but this was the first time I booked with her. Explained everything super clearly to me, made some really helpful recommendations and truly listened to my concerns and reassured me. I wish more dentists were this open and helpful!

Fantastic experience: I have just finished my Invisalign journey and am so pleased with my results. I am someone who gets very anxious about the dentist and Diana and Kacey both made my treatment so easy and straightforward. If you are considering Invisalign, I cannot recommend them enough!

Fantastic experience: Been seeing Christina for years always lovely welcoming and friendly and very person centred

Negative experience: Absolutely scandalous! I thought they were there to help you not rip you off! I've paid nearly £700 and still not had my issue sorted. I had to pay money just to register before even being seen, then I had to pay extra for an X-Ray, then Pay extra to see a Hygienist, then was asked to come back the week after for an extraction and arrange another visit to the Hygienist for a deep clean. When I got there the reception asked me to go and see reception upstairs, went to reception upstairs told them what I was there for, they just told me to wait and the Dentist will come out, I had the extraction and was told to come back next week for the Deep Clean. Nobody at both receptions asked me for any more money, neither did it mention anything in the text messages reminding me of the appointment with the Hygienist. So I just turned up as normal for my appointment, when the reception said that the Hygienist won't see you as you owe £59 and will need to make another £150 to see the Hygienist. Not once was I told about this extra cost, I thought I had paid everything when reception were asking me to constantly pay for extra treatment. Plus not once did the main reception or the upstairs reception ask me for the £59 the week before. So where had that extra cost come from? Not only that I have received a letter from a Debt Collection agency asking for the money. Disgusting treatment from them and I'm somebody whose even asked for NHS treatment but you've just kept trying to fleece me out of even more money. Disgraceful

Fantastic experience: I highly recommend. All staff are friendly and very helpful. Catherine is a wonderful dentist and is so kind and patient with my children.

Fantastic experience: Would like too thank Hazal Bayar and her assistant for being so patient with my autistic adult son she is absolutely amazing and my son is comfortable seeing her xx

Fantastic experience: Wafa’s bedside manner with our son was incredible. Really helped to keep him calm. Thank you so much

Fantastic experience: The Dentist I saw today (Mark Henstridge) is by far the best dentist to have extracted any of my teeth. He gave me a thorough a full explanation of every scenario I would likely expect and I was totally. Confident in his ability to do a great job. Thank you to Mark and your assistant nurse Bella.

Fantastic experience: Was expecting the worse but swiftly and painlessly sorted.

Fantastic experience: Great dental care.

Fantastic experience: Had a wisdom tooth removed by mark on Tuesday, really easy and relaxed experience. Mark was very calming and the procedure was smooth and pain free Lovely customer service from front desk too

Fantastic experience: I would give Christina and Vera 10 out of 10 they are very professional and have a very friendly manner. I have been going to them for many years and can thoroughly recommend them and the practice receptionist.

Fantastic experience: Really good dentist and service

Fantastic experience: I couldn’t recommend this dental practice enough. They are all so incredibly helpful, friendly and polite! Jacqi and Sadie are such helpful receptionists and very professional women. I never call the call centre anymore, I just show up to book my appointments or for any help I needed. It’s easier and faster. My dentist is Vas and he is the best dentist. He is so friendly he makes you feel relaxed, he’s funny which helps ease your time at the dentist. He’s always done his absolute best for me and my daughter. He goes above and beyond for all his patients.

Fantastic experience: Eric is literally the best dentist I've ever had. Lost confidence in dentists a long time ago but Eric has safely restored my faith. The receptionists are always helpful and very polite. Have had some teething problems with the call cebtre but wells road are fantastic. Thank you!!

Fantastic experience: Jane was great and has been there for all the family with special thanks to Charlotte great sucker thanks ☺️

Fantastic experience: Fantastic highly skilled treatment was received from Mark Henstridge His approach of making you feel confident and at easy is second to none. Your skill at dentistry is appreciated

Fantastic experience: My daughter had a tooth extraction with Mark at the Knowle, Bristol branch. She was beyond anxious and we communicated this with Mark before. He was fabulous, calm and explained all he needed to explaining the risks but in a sensitive/ positive way. He allowed her to listen to her music and whilst she didn’t enjoy the experience, even she admitted it was better than she expected! My sincere thanks to Mark

Fantastic experience: A lovely, modern practice, where everyone is friendly, helpful and very competent. Particularly good for people like me who are nervous of dentistry. Highly recommended!

Positive experience: My NHS dentist is good and I’ve been lucky to have one, but the surgery cancelled my checkup this month (July). Next available appointment offered- 18 May 2026 Update- surgery contacted me today to bring forward my check up to 15 September- Thank you- greatly appreciated

Positive experience: Wonderful team members at My Dentist, Broadwalk, Bristol. Excellent customer service and client care received. Thanks to everyone.

Fantastic experience: Dr Maria is nothing short of miraculous. I had historically been terrified of going to the dentist but her gentle re-assurance has cured my fears. I cannot recommend her highly enough, not least for sorting out my tired old gnashers and giving me confidence. Gold stars all round.

Fantastic experience: Am Excellent practice. Very Professional & Friendly. Dentists explain clearly if anything more than a check up needed, no unnecessary procedures that some other practices might do. Highly recommended

Fantastic experience: Just wanted to thank the wonderful care and precision given by Mark when I had a tooth extracted recently. I felt quite anxious and he was brilliant at explaining what was going to happen and gave really helpful aftercare advice and reassurance throughout. Thankyou Mark. Also huge thanks to the wonderful experienced Jane, who has been our family dentist for many many years. The reception team work very hard in a challenging environment (who ever wants to be at a dental surgery? Let alone pay for it lol.... So please be kind to them) It's always good to see the same faces, the head receptionist is always friendly, as is Carol.

Fantastic experience: Very friendly, calming and professional staff.

Fantastic experience: Mia and pretty were very accommodating and helpful. Couldn’t reccomend enough , thankyou

Fantastic experience: I saw Mark Henstridge last week to have a front tooth removed. I was nervous but Mark's calmness and professionalism put me at ease. The procedure was painless and the extraction site is healing well. Thank you Mark

Fantastic experience: Michealel is the best assistant. Loved her. Thanks

Fantastic experience: Merve is amazing. I paid £700 privately for a denture that makes me gag….. she suggested a solution via NHS. She is calming and considerate…… we need more Merve!! Thankyou x

Fantastic experience: Had an tooth taken by Mark he was amazing explained what was going to happen didn't feel a thing thank you Mark

Fantastic experience: Excellent service provided by Saba, Tamara and the team at Wells Road - really happy, thank you!

Negative experience: Unprofessional. I wouldn’t recommend this clinic to anyone looking for quality dental care.

Negative experience: Do the phones work? From 3pm to 3.30pm no answer

Negative experience: I booked an emergency appt at this location( only to discover there were free appts that day ) & paid the excess. I was told that the problem was an abscess and I required root canal work. £800 or £1100. On top of the £100 or so for the emergency appointment. I had a secondary infection , so visited the GP, whom recommend I get (asap) the abscess removed and root canal fixed. The dentist @ my dentist, whom had told me to call them back & ask for her specifically, was not returning any of the calls over the next 4-5 days and multiple phone calls. I then made an appointment with another dentist out of sheer frustration, they told me I didn't need root canal work at all. They referred me into the 2 week cancer screening NHS system. The dentist at the dental hospital told me there was no need for root canal, they also took x-rays, I was referred to oral surgery to have what was. now called 'a growth' removed. Pending biopsy results as of today. I've have now complained to MyDentist , asking for a minimum refund of the check up costs. Three weeks, they haven't answered( aside from a 'soz' we will take a look waffle. One can make their own decision on this dentist and visit their at their leisure and risk, my experience. Not good.

Fantastic experience: Have always found them friendly and efficient. My dentist is great, and prices are nhs rates so no complaints there.

Negative experience: Absolutely outrageous. My wife had an appointment today to get a broken tooth fixed. She's already had the first appointment that obviously costs an arm and a leg. She's waited a week since then and paid the full price for the work needed. Walked all the way there in the rain this morning just to be told her appointment has been cancelled. She's lost half a day at work for no reason at all. How on earth is this acceptable? You have her money and no guarantee that the rescheduled appointment (over a week later and after our holiday) won't be cancelled too? Dentists are the car mechanics of medicine, NOT TO BE TRUSTED.

Negative experience: Appointment cancelled twice at the very last minute costing me to loss money at work If I cancel I have to pay

Fantastic experience: I had treatment with Dr Catherine Leddy and she was amazing very professional I am very happy with the outcome

Fantastic experience: Staff ready helpful and friendly, also very polite, downside getting an appointment

Fantastic experience: I came to get 5 fillings done today and was shitting myself as i walked in the operation room i was greeted with Jack that reminded me of George michels he was very helpful at keeping me calm i was even given stickers at the end of my fillings. Give this man a pay rise.

Negative experience: So at 48 years of age and and a patient at this practice and the East st branch for over 30 years, going all the way back to Mr A Gardner. I have missed 2 appointments and been red flagged.After I have had a massive life changing issues in the last year and explaining this, I have been cancelled by poppy a dentist I have only seen 3 or 4 times and Before this I had a different dentist for every appointment for about 3 years. Very poor customer service.

Fantastic experience: Seeming as we all live in a “ dentist desert” now a days. And its all doom and gloom. I feel Extremely lucky to have such a brilliant dentist! Ive been seeing popi at my dentist now for the last 4-5 years, and im extremely happy with the service i get. Allways helpful and allways gives me the information needed to keep my teeth looking good. I will generally be gutted if i ever had to change dentists! Thanks for the top quality work popi! Its really appreciated!!

Fantastic experience: My first appointment with Meg Edney and was very impressed…..a warm welcome and full explanation of the dental treatment she would be carrying out which was excellent.

Fantastic experience: I am very dentist phobic but desperately needed to sort my teeth. I can not thank Jane enough for her compassion and straight talking, I am finally on the way to not being embarrassed to smile

Negative experience: Absolute joke of a company. I paid the £65 upfront for a new patient appointment. I had to cancel last minute due to work, but made sure I phoned them and then would rebook when back in Bristol. I called today and they will not let me rebook without paying another £65! In a cost of living crisis, where I'm sure they're doing fine, it is an absolute piss-take to take someone's money and then not let them rebook because "computer says no". £65 is a lot of money to me and now I'm going to have to wait another month with toothache before I can rebook another appointment. Uncompassionate money grabbers . Don't go here people - there are other dentists in Bristol that will let you rebook with the money you've already paid them.

Positive experience: Hi can anyone recommend a dentist that deals with very nervous patience had nuno but now he's left I no longer have but I have health issues which will be affecting my teeth and I haven't seen a dentist for so long thank u

Negative experience: All my family 5 of us including myself has been registered with them for over 12 years,,last year I had tooth ache and call them for appointment, surprisingly find out that I am out of the patient list because haven't attended the practice for over 2 years, I was desperate for dentist and I had to go as a private patient, it's funny how quickly they found a appointment available, cost me 240 pounds for tooth extraction, I'm on the waiting list now for nhs dental practice with them AWT is 4 years,absolutely disgusting experience

Fantastic experience: Always dreaded seeing the hygienist, but not any more she made me feel really as ease gave me different options which iv never been offered before such as gel or an injection, but I didn’t need them she was so gentle took her time and was very professional, so thank you to the hygienists and her nurse.

Negative experience: My partner took my 5 year old son for an appointment with the dentist poppy. Absolutely disgusting behaviour as it seemed she did not have time to reassure a 5 year old to relax and it’ll be okay. Very judgmental woman with rudeness in a profession where you’d think you would need abit of sympathy. Happy to take peoples money for a check up but refuse to help a problem

Fantastic experience: I had the best care for my tooth before extraction and post extraction courtsey Jacob. The treatment coordinador Rosie was very kind. She made sure I was ok and well and always checking up on me. It was a wonderful experience even though it took alot of month for my dentist to book me in, but it was worth it in the end. I was drowning in pain, I think they should do better and I was changed alot of money for my extraction. Wasn't Happy about that.

Fantastic experience: Great dentist, my dentist is Vaz ,he is brilliant, very kind and puts you at ease especially if your nervous.

Fantastic experience: Yeah I had a really good experience that the staff is really friendly and my dentist Eric. He really took his time to explain what was going on and what was gonna happen next so yeah I’m really happy and I’m out of pain also thanks reception ladies, Sadie libby were great too as well okay, no problems very very satisfied with my treatment and care by the practice

Fantastic experience: From the receptionists, to the dental nurses and dentists - everyone here is very lovely, supportive and patient. I had my wisdom tooth taken out recently by Vas and was in and out within about 10 minutes, far less scary than I anticipated and have really helped me to overcome any fear around going to the dentist.

Fantastic experience: I had a remarkable experience with Jacob Teakke at my dentist on Wells Road. I highly recommend anyone considering an implant to schedule a consultation with him. Jacob’s professional integrity impressed me as he thoroughly discussed all available options, including the implant route. Despite being an anxious dental patient, Jacob’s personable demeanor put me at ease, resulting in a considerably relaxed experience during my implant procedure. I’m grateful for the informative approach and the efforts of Jacob and the team, which made the entire process easy and restored my confidence in my smile. The natural-looking result has left me elated.

Fantastic experience: As i gag alot and nervous is why I don't go dentist but nevena was calm and patient with me which made it easier through the xray and removal of wisdom tooth .

Positive experience: Until recent years an absolutely tip top dentists. It has dropped a star as waiting times for 6 month appointments have become more an 8 or 9 month gap. Lots of stuff about extra treatments you can have above and beyond your check up, bit the staff still all have personable friendly manners that make you not only at ease but feel listened too Vasileos is my dentist, been so for 21 yeas, absolutely no complaints there, a genuinely caring, friendly chap. He gets 5 ☆

Negative experience: Booked appointment paid £50 deposit after waiting 40 minutes checked everything ok told fine after 1 hr 15 min I was told system was down and can’t be seen Totally incompetent

Fantastic experience: I have a lot of dental anxiety and was very nervous to get work done. However, I had Eric who was an absolutely lovely and caring character - making sure I was always at ease, going into great detail about what he was doing and when and all round being amazing. His dental nurses were absolutely lovely too, always checking in and not making me feel embarrassed ! Greatly appreciated and has made me much less of a nervous patient after only a few appointments with him :) I can’t remember her name (im sorry !!) but she was a dental nurse with blonde hair and lovellyy lash extensions and she was super super patient and lovely !!

Fantastic experience: I have had extensive restorative treatment from Reema, and two implants from Jacob. I had very good treatment from both dentists who were diligent and thorough in ensuring I got the treatment I needed.

Fantastic experience: Vas is such a great dentist. I am a nervous patient but he is always so kind and friendly and puts you at ease. He explains my options and I feel he is very thorough. Wouldn't want to change dentists!

Fantastic experience: Have been at this dentist for many years. Maria was amazing sadly she went private, the good ones do. I now see Eric who is caring, patience and an amazing dentist. I do get anxious prior to dentist treatment he understands and takes his time. He is amazing. Hope he stays with the nhs practice. Thank you Eric

Fantastic experience: Receptionist are always helpful. Nevena the best dentist. Always recommend her.

Fantastic experience: The receptionists were very helpful in arranging an emergency appointment for me, to fix a hole at the base of a front tooth and sensitivity with it ,ahead of an imminent eye operation under general anaesthetic. Christina was wonderful and quickly fixed the lost filling together with some xrays and general check up. Brilliant and efficient service all round .

Fantastic experience: Had an amazing consultation with Vas yesterday where he examined my teeth thoroughly and came up with a great treatment plan regarding a few fillings I needed. I was also booked in for an appointment very soon after. 5 stars from me. Would defiantly recommend this dental practice.

Fantastic experience: Seen on time and a straight forward and friendly service overall.

Fantastic experience: I visited mydentist at 8.00am suffering severe pain from a previously broken molar and was given an appointment at 10.30. Following X-rays I was advised that an extraction would be necessary and offered the option of having it there and then. I won't say it was a bundle of fun but I emerged from the surgery not long after 11.00 minus the offending tooth. Having heard all the recent horror stories about lengthy waiting times to see dentists, and not previously being a mydentist patient, I was greatly relieved to be treated so promptly and effectively. Big thanks to all of the staff, particularly Eric who did such a great job.

Fantastic experience: Excellent, efficient friendly make you feel at ease

Negative experience: I went to mydentist few days ago with my baby and asked the receptionist if I could book an appointment but without asking me anything she told me straight away they don't accept nhs patient it's only private and gave me a paper something about the practice. So I just said thank you and walked away as I don't want to see her face again the lady with a curly hair wearing glasses next time be nice to everyone..you don't even ask me what I want or something you just looked at me and then you told me with your unhappy face you don't accept nhs patient..how nice of you

Negative experience: I’m so devastated to be writing a bad review after having this place as my dentist for over 10 years. They cancelled my appointment which I had booked in for over 6 months and I had already paid half towards it and when I rang up to get another one booked in the closest they could give me was 10 months away. I understand that the NHS is stretched enough as it is but seeing as this was at no fault of my own and I’m now having to wait 16 months before I’m able to see the dentist again just for a check up is absolutely shocking. I’m so upset, they’re getting ready to privatise everything so they just want to mess with the people who haven’t got the money to pay for private. Absolute shame.

Fantastic experience: Excellent practice and I cannot fault them! I’ve been going here since about 2020 and they are always professional, helpful, polite and sympathetic if you are feeling nervous. I use to have such a phobia about going to the Dentist and this has gone now I am registered here. I have recommended them to all my friends. I see Nevena and she is the nicest kindest dentist I’ve ever been to!!! I also see Danny the Hygienist who is brilliant also. The receptionists are always kind and helpful if you call up or go in….. Fantastic practice

Fantastic experience: Mark my dentist has really been good with me,I'm so affraid of any treatment but he puts me at ease.thanks mark

Fantastic experience: I have just had dental implants by Jacob. Fantastic service throughout I was made to feel relaxed through the whole process & the results are amazing. Thanks to a great team.

Fantastic experience: 4.5 stars The Good: I've had an extremely positive experience with this practice, where I had some extensive reconstruction work done. I've a terrible needle phobia which put me off seeing a dentist for so long. Shout out to Natalya, who was first to realise that my mouth wasn't a lost cause and it could be restored in my budget. Also George did some fantastic recovery work, he was brilliant! I have to give the most Gratitude to Reema and Cammile. The two of them went above and beyond in taking care of me, they kept me sane and calm throughout the whole process. There were some very easy consultations, and I had full control over the extent of work. I was never pressured into an option that wasn't right for me. Needless to say I'm very pleased with the outcome of Reema's work. This practice has some incredibly talented staff, and would do well to hold on to them! The Bad: Felt like the dentists were always rushed about, they need time to properly recover after sessions. I also had to wait around longer than I would have liked on a few occasions(20-40mins). That said, thank you so much for giving me a smile again!

Fantastic experience: Coming here has taken the fear and pain out of going to the dentist for me, the whole team goes above and beyond to help and every time I have to come in for something, it is easy and straight forward! Louisa in particular is an asset to the company, what a wonderful and helpful person thanks

Fantastic experience: My family and I have been coming to see Nevena for a number of years and we have been felt so fortunate to be able to access such an amazing service. She is so professional and understanding that I cannot recommend her enough.

Fantastic experience: Brilliant experience, Vast Minos it excellent at his work 10/10

Negative experience: I rate this 1 star for a reason I went in earlier today to have a filling done and saw mark he gave me two options for anasetic or no I choose no and then he said if u change Ur mind then put ur hand up at the start of the filling I put my hand up as it was getting sore and he said ok and said he'd put the anasetic in he carried on where he was and never gave me no anasetic to numb it and I am now in more pain then I was when I got my last filling done I don't know If I will go to my next appointment aswell

Fantastic experience: so pleased the care, attention and advice from Ming really happy with treatment, reception always friendly

Negative experience: Wouldn’t Advise at all if your local dentist please try to find another one

Negative experience: My dentist left the practice last year and I was told that I would receive confirmation when a new dentist starts however I have been trying to get an appointment and when I try I’m told that the wait will be months as they are working there way through patients and only seeing those for routine appointments meaning they will not see anyone who has a more urgent need for an appointment and the only way to be seen is to see a private dentist

Negative experience: I've been there to ask an appointment for a free hygiene through NHS because I'm with Universal Credit benefits and a young receptionist has told me that hygiene is only private. I've asked her if she was sure because I've received that service through the Nacional health service for free in Gloucester by receiving benefits from U.C. more than once and she assure me that in Bristol is not through NHS. Only private. I've found out and that is not true. Embarrassing.

Fantastic experience: This was my first visit to this practice following a referral for a tooth extraction - the staff were very friendly, professional and helpful. I was seen on time and the dentist Mark was calm and reassuring and made the whole procedure painless and a lot easier than I had anticipated. The easy parking is also a great bonus.

Negative experience: This was my dentist back in 2019-2020 when I lived in Bristol. I had 2 fillings done here. One filling fell out at the start of Covid, and due to moving I couldn't find a dentist. 2 years later, that tooth has now been extracted due to an infection in the filling that fell out. I'm 28, and now have to deal with having a large gap in my mouth. 1 week after having my tooth extracted, the OTHER filling I got done at this establishment has fallen out, and there's an infection underneath, meaning I need to pay private prices to get this sorted before another extraction. All other fillings I've ever had have stayed in for 15+ years, but fillings from this dentist have lasted 1-3 years. Absolutely shocking. I had a dentist tell me the other day my teeth are in fantastic condition despite some old fillings, the only problems I have are caused by MyDentist on Wells Road. EDIT: In reply to the practice's comments. I was a patient with you, but during Covid you removed me from your business because I didn't attend an appointment due to lockdown. So I will not remove my review, as it was with you, and I'm dealing with issues to this day. Thank you.

Fantastic experience: Massive thank you to Mark Henstridge for his professional and caring service.

Negative experience: Very rude staff and very expensive, the woman in the reception she very rude and told me just for take the pain from your tooth that's charge £85 big ripp off avoiding this place if you can

Fantastic experience: Just had a wisdom tooth extracted. I have to say, Mark is a GENIUS! The injections were nothing - painless, even the nasty one. Then the tooth was out in a matter of seconds. I thought he was just sussing out the area. Then he says, "All done." Really wonderful service - he told me everything I needed to know and I was almost disappointed by the anti-climax. Truly brilliant dentist. Thank you Mark.

Fantastic experience: Jane is my lovely dentist always there when i need her

Negative experience: Why are you telling existing customers that you have gone private

Fantastic experience: Excellent service. Mark removed my wisdom tooth in 2 minutes. Completely pain free and very professional. Would definitely recommend.

Negative experience: Poor policy and purely money orientated. I believe this practice is more concerned about taking NHS funding than looking after their patients.

Fantastic experience: 5 stars for mark toke my tooth out in minutes with no pain or problems instead of waiting months for the hospital

Negative experience: Have been an NHS patient here for a number of years. Was unable to get seen throughout covid for obvious reasons, and following COVID I made multiple attempts to book an appointment but was told they were still only seeing emergency patients as I guess there was a backlog. Eventually it got to a stage where appointments opened back up and when I tried to book (with my children as I now have 2 children under 3) I was told that as I have not been for a checkup in 2.5 years I am no longer registered and I would have to pay as a private patient, even my children would pay. I feel extremely let down by this dentist, as I used them despite other people advising me not to, but as I live local it was convenient. Avoid, unless you are being seen as an NHS patient.

Fantastic experience: Would like to share my experience I had with my dentist khalida she was so professional and fantastic at what she does ,had composite bonding on my teeth and I'm over the moon with the results Beth was great to ,highly recommend these guys

Fantastic experience: I went for a check up. I was really worried about my teeth. I found the staff very positive and helpful. I was immediately seen by Vas (a local practitioner) who was extremely helpful and positive (which helped with my anxiety of seeing a dentist). I really appreciated the support and care i received. Thank you Vas!

Fantastic experience: I have been going to Christina for years and she is the best. I am very nervous patient as have a slight fear of going to the dentist. She always makes me feel relaxed and I have always had a great experience with her and her lovely dental assistant. I couldn’t recommend her enough.

Negative experience: I paid the first time, they did not give me receipt ,I had to pay a second time not recommend them