mydentist, Longbridge Road, Barking
Information about mydentist, Longbridge Road, Barking
IG11 8SY, Barking
Opening hours
- sunday: 9h-16h
- monday: 8h-20h
- tuesday: 8h-20h
- wednesday: 8h-20h
- thursday: 8h-20h
- friday: 9h-18h
- saturday: 9h-16h
Welcome to mydentist, Longbridge Road, Barking. Along with the full range of NHS dental services, you'll find a great selection of private and cosmetic treatments, including tooth whitening, dentures and clear aligner teeth straightening. The practice also offers myoptions, which is unique to mydentist. Whether you want a check-up, an urgent appointment, treatment or even a complete smile makeover, myoptions can provide this at an affordable price. The practice is close to both Barking and Upney tube stations. We are currently accepting new patients, so why not get in touch with us by phone or email now to see how we can help you. We look forward to welcoming you.
Our comment from Top Dentistas about mydentist, Longbridge Road, Barking:
mydentist on Longbridge Road, Barking is a highly regarded dental practice known for its excellent patient care and professional team. The staff's dedication to providing a comfortable and reassuring experience for patients is evident in numerous positive reviews. Here are some of the key highlights:
- Patients frequently commend the friendly and knowledgeable receptionists, who ensure that appointments are organized and run smoothly.
- The professional team, including dentists such as Dr. Sindhuja Tummalu and Dr. Priya Kansagara, is praised for their attentive approach and effective communication, making patients feel at ease during treatments.
- Hygienist Mihaela Maciuca stands out for her exceptional care, skill, and ability to alleviate patient anxiety, resulting in improved dental health.
- Many reviewers express satisfaction with the clinic's approach to dental emergencies, mentioning quick appointment scheduling and thorough treatment explanations.
- Patients appreciate that the clinic offers a variety of services and effective treatment plans tailored to individual needs.
Overall, mydentist provides a positive dental experience, with a team dedicated to ensuring the highest level of care for all patients. Many families have trusted this practice for years, noting a lasting commitment to quality and compassion in dental health services.
mydentist, Longbridge Road, Barking: Reviews
Fantastic experience: Nicole reception lady is very professional and knowledgeable about the services offered at the time I attended for my son . I was informed about an event about Invisalign’s I took the opportunity as was on discounted price for a consultation and all I can say Dr Sindhuja Tummalu and Rajia khatun nurse they were amazing and very patient with me I was at ease from start to end of the whole consultation very happy patient and can’t wait to see Both Dr and nurse again soon in January 2026 made my experience very memorable and I’m thankful to both and especially Nicole /Nicola not sure if I got name right she is great asset to the practice .
Hi. We're pleased to hear about your positive experience at mydentist. Thank you for sharing your feedback.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I am very happy with the treatment received from Mihaela Macluca, her professional caring manner means that having hygenist work done is less stressful and delivers a very good outcome.
We appreciate your positive feedback on the treatment received from Mihaela Macluca. Thank you for sharing your experience with us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Thank you Priya and the team for looking after me. Service was super and they have made me feel very special by rearranging around to accommodate last minute. Very pleased with my care and communication Thank you, Siiri
Your feedback is incredibly valuable. Thank you for sharing your positive experience with us. We're glad to hear that Priya and the team took great care of you.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Fantastic service specifically big thank you to Priya, amazing dentist .
We are happy to hear about your fantastic experience at mydentist, Longbridge Road, Barking. Thank you for your kind words about Priya, our amazing dentist.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I was very much impressed by mydentist. I managed to get fast initial appointment. The dentist I saw Mr. Mohammad Khan, was great. He took his time to explain what will happen and what treatment I need. I felt safe and well looked after.
Thank you for your positive feedback! We're delighted that Mr. Mohammad Khan provided excellent care and took time to explain your treatment. We're glad you felt safe and well looked after during your visit.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Brought my dad here for his teeth, he’s not very confident with dentists and honestly a bit nervous. I also have been a patient here and I was happy with the care. Well he saw Dr Sindhuja and couldn’t be happier with her care. She was really patient and explained everything clearly and concisely. She appropriately referred him and we are waiting for that appointment. She also started some of his treatments, we couldn’t be happier with his care! Thank you Dr Sindhuja!
Hi Kasia. Thank you for trusting us with your care and your father's treatment. We're pleased to know that Dr. Sindhuja was able to make your father feel comfortable during his visit, as we understand how important it is for patients who feel nervous about dental appointments to receive patient and understanding care. It's wonderful to hear that she took the time to explain everything clearly and concisely, and that both the referral process and the treatments she initiated have met your expectations. Your kind words about Dr. Sindhuja's approach and the quality of care provided mean a great deal to us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I received outstanding care from Dentist Sindhuja. She was attentive, informative, and ensured I was comfortable at every step. Truly excellent service.
Hi There. Thank you for your kind words about your care. We're pleased you felt comfortable and well-informed throughout your visit.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Always had a positive experience since day one of my visit.
Your positive feedback is greatly appreciated. Thank you for sharing your experience with us.
Kind Regards
mydentist Patient Support Team
Negative experience: I had appointment today with Dr Anitha Baskaran. She was too rude. I asked her about her experience about early morning as I thought it was a little difficult to come in early as it has become cold and with baby. She was quite rude n almost shouted at me for asking such question and that I shouldn't have come. Quite insulting behaviour it was and my worst experience in medical history. Never have I ever seen any medical staff so rude over such lame thing.
Fantastic experience: Dr. Muhammed Khan is an outstanding dentist. He’s professional, gentle, and explains everything clearly. My treatment was quick, comfortable, and the results were excellent. Highly recommend him—five stars! ⭐⭐⭐⭐⭐
Hi Ayman. We're pleased to hear about your excellent experience and positive treatment results. Thank you for your 5 star review.
Kind Regards
mydentist Patient Support Team
Negative experience: I would like to report the unprofessional behaviour of 2 receptionists from MyDentist, Longbridge Road, Barking. On 30th October 2025, I had my dental check up there. The dentist in Room 7 was really nice and suggested me to go to the reception and arrange a cleaning and filling appointment. She gave me an invoice and asked me to take it to the reception. The receptionist (her name badge is Nicole) said that I can book these 2 appointments on the same day for tomorrow and pay afterwards. The next day I went back, the dentist said that the cleaning wasn't booked and I need to speak to the receptionist. This time the receptionist I spoke with is an older lady with glasses (She did not wear a name badge and all what I know is that she is white, looks at her 50s and wear glasses). I explained to her about the situation and when she double checked with Nicole, I heard that the reason that my appointment wasn't booked was because Nicole thought that these 2 appointments could be done by the same dentist, which is not the case. This lady explained to me that the cleaning appointment needs to be done by the hygienist only. It was clear that Nicole made a mistake, which is not a big deal. But I did not receive any apology from her or any other member from the team. I asked the lady at the reception if there is any possibility that I could still do the cleaning today as this appointment is missed due to their mistake. This old lady suddenly switched on and started showing her attitude by repetitively saying that 'The hygienist is not here.' She told me that I need to pay an extra fee as the invoice did not include the cleaning. But Nicole said yesterday that the amount on the invoice is the outstanding balance that I need to pay today, so I wanted to ask some questions just to clarify. She repetitively disrupted me and did not let me ask any further questions and said that she needs to go now because she has an appointment at 4. Before she left, she handed it over to Nicole and said that she can't be bothered explaining the situation to me while I am literally standing next to them. As a customer, all what I needed was a clear break down of what services that I am paying for and how much each of them is as they were not clearly specified on the invoice. I do not deserve to be treated like that. After this lady left, I asked Nicole for a break down of my invoice and why I need to pay more than the amount that she told me yesterday. She just said that she didn't know that I am paying for cleaning yesterday, without any apology for any administrative mistakes that she made yesterday. Honestly, I think these 2 receptionist need to go through a disciplinary progress for their unprofessional behaviour, especially the older lady with glasses (please find out what her name is). When I went there for the first time, the telephone was ringing for 10 minutes without anyone taking it. I heard this lady saying "Ring, ring, ring...not my problem, I got to do what I got to do.' This kind of behaviour does not only bring a negative atmosphere to the customer service team, but also significantly damages the reputation of MyDentist. It was appalling to see the customer service team with such unprofessional conduct. I hope the central office can deal with my case fairly as I do not deserve to be treated like this as a customer when I literally just asked a few questions calmly. I sincerely appreciate your support in advance.
Thank you for your feedback. I am very sorry to hear of your dissatisfaction with the service you received from our practice. I would like to apologise for the experience as you have described. Our mydentist Patient Support Team will be happy to discuss your concerns with you. They can be contacted via our website mydentist.co.uk Alternatively, if you have not already done so, I would recommend that you contact the practice in the first instance and ask to speak to the Practice Manager.
Kind Regards,
mydentist Patient Support Team.
Fantastic experience: I recently signed up with this dentist and got an appointment the following week — really easy to register and book. On the day, I met Anita and Dana who were both lovely. They took their time to explain everything clearly and made sure I understood. Great communication and excellent customer service from both of them!
Thank you for your positive review! We're delighted that Anita and Dana provided excellent service and clear communication, and that our booking process was easy for you. We appreciate you sharing your experience with us.
Kind Regards
mydentist Patient Support Team
Positive experience: I received very good treatment at my dentist...
Hi Ronetta. We appreciate your positive feedback about receiving very good treatment. Your experience matters greatly to us.
Kind Regards
mydentist Patient Support Team
Negative experience: first thing receptionist misguided , and dentist refill one of my broken teeth which came out after 6 month finally they they offer appointment after 3 weeks
We are very sorry to receive your 1-star review and would very much appreciate your further feedback. If you have not already done so I would encourage you to contact the practice and ask to speak with the Practice Manager. They will be happy to discuss your concerns with you.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I've been coming to this dentist for years now along with the whole family, it's always been a good dentist, I've had treatment from multiple dentists here throughout my time, however my recent new dentist Priya Kansagara has been phenomenal, she has provided a great service to me, the treatment from her is very informative, educational and done with care. Another shout out to Christian Mann for being the friendliest dentist to my three kids!
We are honored to hear about your positive experience with our team over the years. Thank you for the feedback.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Very good reception staff always ready for a joke and a laugh. Especially pleased with Priya my dentist and Mihaela my hygienist who are both very gentle ladies who go out of their way to put me at ease. Very professional in their work.
Hi Daniel. We are pleased to hear about your positive experience with our reception staff and clinical team. Thank you for your trust.
Kind Regards
mydentist Patient Support Team
Negative experience: very bad customer service rude and ignorant ujala was soo rude they book my apointment for treatment but she was soo rude dont like these people very bad experience
We are unable to locate you as a patient with the information provided in the review. If you could please call the practice and provide your details to enable the practice the opportunity to discuss your concerns.
Kind regards,
Julie - mydentist Patient Services Team Leader
Fantastic experience: Mr Khan was brilliant! He saw me the day after I chipped my tooth, he explained everything really clearly before doing a filling for me. Fantastic dentist.
Hi Sarfraz,
Thank you for such a fabulous review. We appreciate you sharing your patient experience with us.
Kind Regards
Patient Support Team
Fantastic experience: The reception team were kind and professional. Special mention to Joanne who is always polite and makes coming to the dentist a pleasure.
We are pleased to hear about your positive experience with our reception team and their professional care.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Amazing service from Mihaela maciuca and her assistant very helpful and excellent service
Hi Noorjahan. Thank you for your review! We're pleased you received amazing service and found the team helpful and excellent.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Both me and my husband have been coming to this dental practice for years, My husband (Ahmad) had an emergency appointment yesterday to have his tooth removed the dentist he saw was Bagyalakshmi Ganesh Subramanian she was very professional and patient and explained everything to my husband, also her assistant was very cheerful and kind and always makes sure that you are ok she puts you at ease, Thanks to the receptionist for getting my husband the appointment so fast
Hi Amy. Thank you for taking the time to recognise our team's professionalism and care during your husband's emergency appointment. We're pleased to hear that Dr. Bagyalakshmi Ganesh Subramanian provided thorough explanations and that her assistant was able to put your husband at ease. We also appreciate your kind words about our receptionist's efficiency in scheduling the urgent appointment. It's our goal to provide prompt, compassionate care, especially in emergency situations, and we're glad we could meet your needs.
Kind Regards
mydentist Patient Support Team
Negative experience: My wife and I are extremely disappointed by the treatment we received at your Barking practice, and we feel compelled to share our experience due to the distress it caused our family. As parents of a 15-month-old baby and eager to have him seen by a dentist to ensure there were no underlying issues. After struggling to find a practice willing to see such a young patient, we were relieved and genuinely grateful when myDentist Barking offered us an appointment on relatively short notice. Unfortunately, on the day of the appointment, we faced significant difficulty finding parking near the practice. With a restless baby and a pram in tow, we did everything we could to get there on time. Despite our best efforts, we arrived just eight minutes late. Upon arrival, we were initially asked to take a seat and wait — a request we were happy to comply with. However, shortly after, we were informed that Dr. Mahtab Nasrabadi had refused to see us due to our lateness. We explained our situation to the reception staff, hoping for understanding, especially given that this appointment was for an infant in visible discomfort. Sadly, we were met with an unyielding reference to practice policy. When I questioned the logic of asking us to sit and wait if we were already considered too late, I was told that the final decision rested solely with Dr. Nasrabadi, who chose not to see our child — despite knowing the patient in question was a distressed baby. To add insult to injury, we were then told that the next available appointment would be four weeks away. The total lack of empathy, flexibility, and basic human compassion displayed by the staff and Dr. Nasrabadi was deeply upsetting. Medical professionals have a duty of care — particularly when treating children — and that responsibility must include understanding the challenges parents face when trying to attend appointments under difficult circumstances. In this case, we were not just turned away — we were dismissed. We will not be returning to this practice. And based on this experience, we would find it difficult to recommend it to other families. We hope this feedback is taken seriously and prompts reflection on how your policies are applied and how patients — especially your youngest — are treated.
We understand that attending appointments with a young child can be challenging, and we appreciate the effort it took to come in. However, our practice has a clear and consistently applied policy regarding late arrivals. This is in place to ensure that all patients receive the time and attention they deserve, and to avoid a knock-on effect on other patients' care throughout the day.
In this case, arriving more than 5 minutes late meant we were unable to proceed with your appointment. While we do try to be as accommodating as possible, our clinicians operate on very tight schedules, and unfortunately, delays — even if just a few minutes — can significantly impact the day’s clinic. We understand that being asked to wait upon arrival may have felt confusing, and we will review how that was communicated to you to avoid any similar misunderstandings in future.
We appreciate your feedback, and we will take this opportunity to reflect on how we communicate these policies moving forwards. Our mydentist Patient Support Team will be happy to discuss your concerns with you if you would like to speak further on this. They can be contacted via our website mydentist.co.uk Alternatively, if you have not already done so, I would recommend that you contact the practice in the first instance and ask to speak to the Practice Manager.
Kind regards,
Julie - mydentist Patient Services Team Leader
Fantastic experience: Really amazing service, above and beyond. Was helped by Dr Khan and the lovely daytime staff. Had a very urgent appointment need for my son whose front tooth was chipped and due to fly out in a few hours. They managed to book me in for an emergency appointment. Forever grateful. Thank you, really appreciate all of your efforts.
Hi Shahirah. We are pleased to hear about your amazing experience with our emergency service. Thank you for your kind words about our staff and care. We understand how stressful dental emergencies can be, especially when travel plans are involved, and we're glad we could accommodate your son's urgent needs. Dr. Khan and our daytime staff always strive to provide the best possible care, and we're pleased to know they were able to help with your son's chipped tooth. Your gratitude means a lot to us, and we appreciate you taking the time to share your positive feedback.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Highly experienced and qualified dentists and exceptional surgeon Vinny Kapoor. Very attentive and understanding of patient’s needs. I am thoroughly content with level of service provided by the practice. Special thank you to Chetna for co-ordination of treatment and all her support throughout my treatment!
Hi Miki. We are pleased to hear about your positive experience with our team and exceptional care provided throughout your treatment!
Kind Regards
mydentist Patient Support Team
Fantastic experience: From registration to treatment, very easy, understandable and personable service from everyone. Detailed and informative treatment pathways which suited me perfectly. I would highly recommend this to anyone with any dental problems. Chetna was amazing in helping me structure my treatment around my schedule. It always helps when you see the same lovely faces on each visit. Thank you from a very satisfied patient.
We are grateful to hear about your positive experience from registration to treatment. Thank you for recommending us to others.
Kind Regards
mydentist Patient Support Team
Fantastic experience: When I first returned to the dentist two years ago after a long break, I needed a few fillings and then I had my first hygiene appointment with Mihaela. She immediately noticed that my gums were bleeding, which is a sign of potential gum disease and so to prevent that she gave me a clear, tailored plan to help turn things around. I followed her advice closely. While there was some improvement, the bleeding persisted. So last year she recommended a deep clean to remove plaque below the gum line and we increased my appointments to every three months. After just one session, I started seeing real progress. She later refined my routine again, recommending different sizes of TePe brushes and more Gengigel. Now at two of my most recent appointments, there was no bleeding at all and the session was noticeably quicker. A great sign of how far things have come. We’re now back to six month intervals and I couldn’t be happier with the care I’ve received. Mihaela is absolutely amazing at what she does. She’s skilled, thorough and genuinely invested in her patients. My one piece of advice: follow everything she says. It works!
Hi. We are pleased to hear about your excellent experience and positive results with our hygienist's care and guidance. It's wonderful to see how Mihaela's tailored plan and recommendations have made such a significant improvement in your oral health. We're happy that your gum health has improved to the point where you can now return to six-month intervals between appointments. Thank you for sharing your journey and for your kind words about Mihaela's skill and dedication. We appreciate your trust in our team and look forward to continuing to provide you with the highest quality dental care.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I saw the hygienist Mihaela Maciuca who did an excellent clean using the Air Flow. I am very happy with the results. My teeth have never looked better!
Hi Yasmin. We are pleased to hear about your excellent experience with the Air Flow cleaning and amazing results!
Kind Regards
mydentist Patient Support Team
Fantastic experience: Priya my new dentist done an incredible job putting in a new white filling on my front tooth that u you would have thought was a complete tooth. Attention to detail comes to mind. Priya does her job professionally, adequately & communicates while fixing your teeth. I have never had a good dentist as good as her. Thank you priya
Hi David. We are pleased to hear about your positive experience with Dr. Priya. Our commitment to professional care, attention to detail, and clear communication remains our top priority. We're especially pleased that you found Dr. Priya's work on your front tooth filling to be so impressive and natural-looking. It's wonderful to know that you feel you've found such a skilled dentist in Dr. Priya. We appreciate you taking the time to share this wonderful feedback, and we look forward to continuing to provide you with exceptional dental care.
Kind Regards
mydentist Patient Support Team
Positive experience: The Dentist Anita was great she did my daughters wisdom tooth removal and it was so smooth and quick her customer service is fantastic and she’s very friendly and attentive I always look forward to seeing her in the the surgery
Thank you for your feedback. We are happy to hear about your positive experience with our dental team and the excellent care provided during the procedure.
Kind regards,
Julie - mydentist Patient Services Team Leader
Negative experience: Had to wait over 50 minutes to get called by the dentist. We had a 09:30 appointment, but the lady who had a 09:45 appointment was called before us. Poor organisation Usually I have no issues with this dentist surgery, today was my worst experience to date. Thos would be 0 stars, bit Google wont let me save this review without any stars
We apologise for the extended wait time and scheduling confusion during your visit. Please call us at 020 8594 5890 to discuss your experience. We value your feedback and continued trust.
Kind regards,
Julie - mydentist Patient Services Team Leader
Negative experience: Asked a question of “are you taking anyone right now” ofc nicer and they said yes over the phone. Went there. And they go “oh we have no appointments available” we said that’s not what we were asking as well as not what we spoke about over the phone. The receptionist was clueless. Don’t waste your time.
We sincerely apologise for the miscommunication regarding appointments. Please call us at 020 8594 5890 to speak with our practice manager about your experience.
Kind regards,
Julie - mydentist Patient Services Team Leader
Fantastic experience: I had a great experience at my dentist. All staff are friendly and professional. I had my teeth cleaned & filled by Mihaela and Sara. I highly recommend this clinic, I left feeling well cared for and informed about my dental health. I highly recommended this clinic for anyone looking for trustworthy and skilled dentists.
Hi Sam. We are pleased to have provided you with a great experience at our clinic. Thank you for recommending us.
Kind Regards
mydentist Patient Support Team
Negative experience: Worst Place to Ever go Worst Place to Ever go I had a big hole in my left tooth near my wisdom tooth. I attended the dentist practice in january and saw Sara Hassen. I told her the main reason why i was here. ( the big hole in my tooth) i was rebooked for the feb 2025 to have my treatment done. ( agreed treatment was to have a crown tooth put on my left side tooth and to also have my tooth hole filled in my mouth ( this was the main reason why i went) on my visits the dentist touched and done work on a few different teeth on the left and right sides. When i attended on the second visit i got a temporary crown put on. Nothing was done to the tooth with a hole. ( i found that a bit odd but did not say anything. When i got home two of my teeth were hurting and became very sensitive. I thought it would get better. My final treatment On the final day Sara put in a permanent crown. She told me the pain would get better. She told me she was finished. When i question her that i came for the hole in my tooth and why she has done nothing to that tooth. She quickly filled it in and told me she was finished. She had asked me to book in to get my right side fillings done. I told her i no longer wanted anything else done as i could see what was going on. I was spending so much money but not getting the results. On my way out i still had an appointment booked with Nikil Mehta in a few weeks time. But luckily, he had a cancellation. I got to see him the same day. When he saw me he asked me who done the filling in my tooth. I told him Sara just did it. He then went and spoke to her. He came back and said it was all fine and i could go. I did mention the pain to him. I have been in constant pain on 3 teeth she touched on the left side of my mouth. I called the practice and told them that i was in too much pain and that i wanted them to sort this out. I told them i did not want Sara to touch my teeth. They told me that i need to give her a chance to resolve the issue. Before booking in again i was told to pay another £250. I refused to pay. I was then told it was a mistake. i came bak and saw Sera. I told her why i was here. She said she would have a look. When she was examining me she was asking me what teeth she touched and what she did. Like as if i was the one that did the treatment. I was getting very angry with what she was saying. I asked her why the hole was not filled properly as i can feel a small hole and water and food goes or gets stuck there. ( she then said to me that it was a temporary filling. I could not believe this) I got up and asked her if she was taking the piss. We then spent 30 minutes going round and round in circles. I was asking her a simple question. I came to you to get the hole in my tooth filled. I stated you done a lot of stuff in my mouth, you over charged me and now you are saying it was a temporary filling and that i refused treatment. She was even lying and saying she did the filling on my second visit, which was a lie as Nikil Mheta was my proof. To me it looks as if she doesn’t know what she is doing and she is inexperienced. She was asking me what treatment she gave me like as if i am the one that carried out the treatment. This is a bit stupid don’t you think. Also after complaining about my treatment she now says that i am in credit. What a joke. I have been in constant pain since she touched my teeth. Its been over 4 weeks now. I have emailed them twice requesting a record of the full treatment given to me. they have refused to give me this so far. I have now made a compliant to the following General Dental Council GDC Dental Complaints Service (DCS) Integrated Care Board (ICB) Parliamentary and Health Service Ombudsman (PHSO) for unresolved NHS complaints. I am also looking to sue them privately no matter how much it costs if this is not sorted this week.
We are very sorry to receive your 1-star review, I can see from our records that you have recently contacted mydentist about this matter. Please be assured that we will respond to your concerns.
Kind Regards
mydentist Patient Support Team
Negative experience: Called to enquire if they are taking in new patients and the receptionist was quite rude and condescending. As the first point of contact, I expected her to be more polite. Terrible impression.
We are very sorry to hear that you have been unhappy with the service provided to you by our reception team. It is very important to us that our teams provide excellent customer service, therefore, it is extremely disappointing to hear that we may have failed on this occasion. We have taken on board your comments and will provide Practice Manager with your feedback. If you would like to discuss your specific situation further, please contact the Practice Manager who will be happy to discuss your experience with you.
Kind Regards
mydentist Patient Support Team
Fantastic experience: The staff gave me good information regarding my treatment I needed.thay where very helpful and definitely recommend joining mydentist
Hi Philip. We are pleased to hear about your positive experience at mydentist, Longbridge Road, Barking. Thank you for recommending us!
Kind Regards
mydentist Patient Support Team
Fantastic experience: Wonderful treatment with the hygienist Mihaela Macucia @ Mydentist in Barking. I have now been seen on 3 occasions and I have been extremely happy on each occasion. She is friendly, explains everything in detail and is very caring. Thank you
Hi Viviana. Thank you for your wonderful feedback on the treatment you received from Mihaela Macucia at mydentist in Barking. We're glad to hear about your positive experience.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I saw the the hygenist Mihaela today and received excellent care and advice. Mihaela took great care in completing a deep and thorough clean of my teeth. I didn't feel any pain and Mihaela did a wonderful job. Would highly recommend Mihaela as a hugenist.
Thank you for such a lovely review and recommendation of our practice. They are a great team who really care for their patients.
Kind Regards
{my}dentist Patient Support Team
Negative experience: I felt like the receptionists were racist. My children and I had back to back appts with the same dentist so we were asked to all go in the room together. Before leaving the room the dentist said ‘next time don’t bring the children’ to your appts. If they didn’t have appointments together then obviously I wouldn’t. I found that very rude.
We are disappointed to hear your comments in relation to your visit to our practice with your children. The request to come alone to your appointments is in no way personal, a clinician will request that parents come to appointments without children to avoid any disruptions during your examination or treatment. Parents will be focused on their children during the appointment and cannot always guarantee that they will remain seated and it can cause a distraction to the clinician. We do however appreciate that this isn't always an option and will accommodate when we can.
Kind regards,
Julie - mydentist Patient Services Team Leader
Fantastic experience: Absolutely lovely lady Jo she is always so kind and helpful! And amazing dentist mellisa she makes me feel so comfortable and does such a good job ans her lady Dana so kind! Thankyou for always be so great!
We greatly appreciate your kind words and are thrilled to hear about your positive experience with Jo, Mellisa, and Dana at mydentist, Longbridge Road, Barking. Thank you for sharing your feedback!
Kind Regards
mydentist Patient Support Team
Fantastic experience: Very pleased to join Mydentist, as my children are being looked after immediately. Very polite, professional and kind staff throughout.
Thanks for your positive feedback. We're glad to hear that your children are being well taken care of at mydentist.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I’ve been coming to this Dental Practice for a while, just wanted to say Big Thanks to Sean McNally Very Professional & experience dentist, done a fantastic job and Thanks to receptionist team, Amazing people.
We greatly appreciate your positive feedback! Thank you for recognising our dentist, Sean McNally, and our receptionist team.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Mihaela is a lovely hygienist and has been taking care of my teeth for a long time!
We very much appreciate your 5 star review. Its amazing to hear this feedback.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Best dentists ever, With my previous Dentist everytime I use to pass out, now with Mihaela everything goes smoothly and perfect and Miheala doing excellent work. Thanks
We are delighted to hear that you had a great experience with Mihaela at mydentist. Thank you for sharing your positive feedback!
Kind Regards
mydentist Patient Support Team
Fantastic experience: Dr Priya was excellent during the extraction of my wisdom tooth. I felt very comfortable and confident in her as she took the time to explain the procedure. Very professional and did a wonderful job. Highly recommend!
Thank you for sharing your positive experience with Dr. Priya at mydentist, Longbridge Road, Barking. We are happy to hear that you felt comfortable and confident during the procedure.
Kind Regards
mydentist Patient Support Team
Negative experience: Reception staff are rude, not helpful, always have an attitude. Called to cancel an appointment waited 40 minutes to only be hanged up on. No baby changing facilities. when the appointments are running late you get no apology. I was booked the wrong date for my appointment, they need to send confirmation of appointment straight away, so you can rectify the error. Mr Juby is lovely though, treatment with him I'm happy.
Hi Leema,
Thank you for your feedback. We are very sorry to hear of your dissatisfaction with the service you received from our practice and would like to apologise for your experience.
Our mydentist patient support team will be happy to discuss any concerns or look into any formal complaint you may wish to make about the practice. They can be contacted on [email protected]
Kind Regards, mydentist
Fantastic experience: Reception staff always greet you with a smile Lovely ladies. My hygienist Mihaela is such a caring and kind person, I've always had a fear of the dentist, Mihaela always calms me down and explains everything to me. She is so very patient with me,my dentist miatab is also very kind and caring towards me.i would highly recommend this dental practive for nervous and anxious patients
Thank you for taking the time to leave mydentist a 5-star review, it's appreciated!
Kind Regards
mydentist Patient Support Team
Fantastic experience: Mihaela and her assistant are always friendly and put you at ease. I had the Air flow treatment today and would definitely recommend this to brighten up your smile. I book twice a year and it's definitely worth it. Thank you
I'm happy to hear your treatment went well. Thank you for your 5-star review.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I have nothing but positive experiences using mydentist. I sustained an injury to my front tooth in late 2023 which required a dental implant. I checked a few places for prices and purely went with mydentist due to the price compared to others. However, everything about the service I received so far has been nothing short of premium. My implantologist, Vinny, is top class. He really knows what he’s doing, and has a great way of explaining things to you, and saying the right things to give you the reassurance you need. Another individual I need to mention is treatment coordinator, Chetna. Always accessible, very friendly and polite. Whenever I had a request she would move things around to meet it, I felt like I was given priority status. She also always knew my preferred days for appointments without me having to mention it. My children are also registered with the same dentist, and even with them I’ve had positive experiences in all my encounters. My treatment is ongoing but I’m glad I chose mydentist. Keep up the good work.
Thank you for your wonderful feedback, Minhaz. We are delighted to hear about your positive experiences with mydentist, especially regarding your dental implant treatment. Your kind words about Vinny, our implantologist, are truly appreciated. We're glad to know that he has been able to provide you with clear explanations and reassurance throughout your treatment process. It's also wonderful to hear that Chetna, our treatment coordinator, has been so helpful and accommodating with your appointments. We're pleased that you and your children have had positive experiences with our practice. We look forward to continuing to provide you and your family with excellent care as your treatment progresses. Thank you for choosing mydentist, and we're grateful for your trust in our team.
Kind Regards
mydentist Patient Support Team
Fantastic experience: For me it starts with two ladies at the front desk they are there every Saturday when I visit. Very professional I would say a pay increase is a must!! The my hygienist who is amazing I am not opening my mouth for anyone else!!!
We're thrilled to hear about your positive experience at mydentist, Longbridge Road, Barking! Thank you for sharing your feedback, Mike Mburu.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Quite happy with the service MyDentist has provided so far. Really happy with the way my dentist works Dr. Sindhuja.
We are glad to hear that you are quite happy with the service provided by Dr. Sindhuja at mydentist. Thank you for your positive feedback, Ivaylo.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I recently had to change my dentist due to poor treatment at prior one, and was going to my first private practice. Honestly, the staff have been so lovely and understanding from the start! They are very good at communication, always explaining what was happening and why. Big shoutout to Dr Anitha Kommineni- she has been so wonderful and reassuring during the appointments!
Its lovely to hear that you trust the practice with your dental care. They are a wonderful team who I know work hard to offer exceptional care for their patients. Thank you so much for your wonderful review.
Kind Regards
mydentist Patient Support Team
Negative experience: They used to be good but not anymore, however, they open 7 days a week, that’s the only good thing about them, my wife was referred to the nightingale clinic in Plaistow to have 3 teeth extracted, the extraction was a nightmare for my wife, I gave 1 star because my dentist don’t have proper facilities to extract difficult to extract teeth, even when they referred my wife, they didn’t even tell the nightingale clinic that the treatment was paid for, it was left to me to sort things out, my wife won’t be using my dentist again and NEITHER WILL I..!!!! And another thing with this mob, they want the money upfront, as if we are going to walk out and not pay, how dare you!!!!!!
We are sorry to receive your 1* review. If your wife contacts the practice and speaks with the Practice Manager, we will be happy to discuss with them their concerns and feedback concerning the practice.
Kind Regards,
mydentist Patient Support Team.
Fantastic experience: Mihaela and rajia are absolutely amazing. I go to them all the time for my hygiene and have always left there so happy and satisfied. Both are so friendly and make you feel so comfortable
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Mihaela and Rajia and the practice team.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
mydentist Patient Support Team
Fantastic experience: After being sent all around the houses via 111 in excruciating pain, a close friend of mine recommended this surgery for the extraction of my upper-left wisdom tooth. From the moment I called the reception they we're very kind and understanding to my situation and most importantly keen to help. They moved SWIFTLY to get me an appointment, with minimal fuss, very good explanation of what I needed, the procedure and recovery time. A MASSIVE thank you to Chetna and all the reception team for making me feel very comfortable and Dr Vineet Kapoor for a very speedy and pain free extraction. Ricky smiling again
It’s great to hear that we could see you so quickly and that your dental issue was quickly resolved. We have a wonderful team who I know work hard to offer exceptional care for their patients. We very much appreciate your 5 star review.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I have consistently received a warm welcome and exceptional customer service from this dental practice. In particular, Mrs. Ujala Tauqir stands out for her dedication to patient care. She ensures that I am always well looked after and goes above and beyond to assist me in any way possible
Hi Naureen, Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Mrs Ujala Tauqir.
We look forward to welcoming you back to the practice for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I saw Mihaela the hygienist who I have to say is excellent. She is very calming ,puts you at ease and is an asset to the dental practice. I am very grateful to her and really hope she stays on.
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your lovely comments for Mihaela and the practice team.
Kind Regards
mydentist Patient Support Team
Negative experience: I started a private treatment plan with a dentist named Ushma, but the experience was far from satisfactory. The crown she fitted was extremely painful and poorly done, forcing me to seek another dentist to have it redone at my own expense. She excavated my gum too far in causing gum bleeding. The receptionist staff absolutely rude and unprofessional. Due to the awful and unprofessional service, I had to stop the treatment and requested a refund. I would not recommend this dentist to anyone. Stay away from this practice.
We are very sorry to receive your 1 star review, however, we have been unable to locate you as a patient at this practice. If you wish to discuss this further, please contact the practice and ask to speak to the Practice Manager. If you have mistakenly added the review to the wrong practice, please could we ask that you remove it and re-direct to the correct practice.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Mihaela Maciuca is so great, came in in March with really bad bum bleeds during brushing and she put me on a targeted treatment plan and by July with a few appointments and a routine to follow my gums had stopped bleeding completely. She’s very empathetic and puts you at ease during the hard and uncomfortable appointments whilst clearly explaining to you. She has made this process as comfortable as possible.
Thank you for your 5-star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Been going to my Dentist for years receptionists are lovely Joe is always helpful.my dentist Christine is brilliant always friendly makes you feel at ease.
Hi Rita
Thank you for such a lovely review for the practice. They are a wonderful team who I know work hard to offer exceptional care for their patients.
Kind Regards
mydentist Patient Support Team
Negative experience: Their reception staff is racist n in human. I had severe toothache n I was registered customer when I called them to book n urgent appointment they asked me to come after 3 months as they didn’t have any appointments available and if you want to get treated come as private customer on Saturday n pay double. This is how they mug their customers.
Thank you for your feedback and I am sorry for any inconvenience caused. Unfortunately, as this practice is currently at maximum capacity for NHS patients, they are unable to offer you an NHS place. In some practices where we have no NHS appointment capacity, we do have alternative private options. These options are offered outside of the practices NHS contractual obligations. Where alternative options are available, we will always offer these as an alternative. This allows patients to make an informed choice on their dental care.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I had a Dental hygiene treatment done by Mihaela Maciuca which was outstanding.
I'm happy to hear your treatment went well. Thank you for your 5-star review.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I've been attending MyDentist for almost 10 years now, and recently decided to undergo ClearCorrect aligners treatment. The entire process was incredibly smooth, with special thanks to Anitha Kommineni and Chetna Chokshi, who supported me throughout my ClearCorrect treatment. Again, the staff were always helpful and nice, readily answered my questions, and explained everything in detail, so I was never confused. Plus, the price was cheaper here compared to other competitors I considered. It's a place I'd highly recommend for anyone considering aligners.
Thank you so much for your wonderful review and recommendation. Its lovely to hear that you trust the practice with your dental care. We work hard to keep our private prices competitive, so we appreciate your positive feedback on our charges.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I have seen Hygienist Mihaela Maciuca today . I'm very pleased with the service and I can say she is the best Hygienist ever I meet.I highly recommended her.Thank you very much for your good service and for professional way how you treat patients.
Hi, Thank you for such a wonderful review and recommendation. It is very much appreciated. I am so very pleased to read your positive comments for Mihaela Maciuca and the practice team.
We look forward to welcoming you back to the practice for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I have been coming to this dentist practice for years and so have my family. The service is excellent Mr Juby Philip is so professional the best dentist ever so calm gentle and always give advice. The receptionist staff are so good and efficient and welcoming , especially Jo , who remembers things which is such a lovely gesture and she always has a smile for everyone and so helpful. It gets busy and all staff always try to sort out any difficulty and give good customer service.
Thank you for such a lovely review for our practice. They are a great team who really care for their patients.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I would recommend that anyone that is scared of the hygienist should really book an appointment here. 16 months ago I was recommended by my dentist to visit the hygienist which scared the life out of me. As soon as i meet her she immediately made me feel at ease and you could tell she was there to help me. She measured my gums and they were all 4's which really scared me. She did a full clean and gave me some homework to do to help slow this down / fix the issue. She recommended different stuff to use at home and what routine i needed to do. I have been having regular check ups and cleans with her and I am pleased to say that 16 months later my gums at the top are now a 3 and the bottoms are now a 2. They are going in the right direction :-) . Don't get me wrong there are still some areas at the top that are still 4's but only a very small area which i am working extra hard on. Please make an appointment to go and see her as she can really help you and the advice she gives you please follow. It is working for me. UPDATE Had my 6 monthly check with the hygienist and I followed her instructions and what a massive improvement for me. All my tepee brushes have come down a size in all areas. Thank you Mihaela Maciuca you are amazing and again I don’t no where I would be without your help. Cant recommend her enough
Hi Lisa,
What a fantastic review and recommendation for our Hygienist, we really do appreciate you taking the time to leave this. Its great to read the details of your experience from start to finish and know that you can continue your journey feeling comfortable and reassured when you visit.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I recently had an appointment with Mihaela Maciuca at My Dentist Longbridge Barking and I am beyond impressed with the service and care I received. From the moment I walked in, Mihaela made me feel comfortable and at ease. She is incredibly professional, knowledgeable, and attentive. The cleaning process was thorough yet gentle, and Mihaela took the time to explain each step, ensuring I understood the importance of oral hygiene. She answered all my questions with patience and provided excellent advice on how to maintain my dental health at home. What stood out the most was Mihaela warm and friendly demeanor. She truly cares about her patients' well-being and goes above and beyond to provide a positive experience. I highly recommend Mihaela Maciuca at My Dentist Longbridge Barking to anyone in need of dental care. You won't be disappointed.
Hi Yvonne, thank you for taking the time to leave such a wonderful review and for your recommendation of our practice. As a company it is so important to us our patients feel comfortable and reassured in our care, and therefore it is wonderful to hear you felt exactly this in Dr Maciuca's care. I'm glad to hear your treatment went well and everything was explained to you in an understanding and informative way. They are a wonderful practice and I am sure Dr Maciuca will be thrilled to hear your especial praise for her care and treatment. We look forward to welcoming you back to the mydentist practice for your next appointment,
Kind Regards
mydentist Patient Support Team
Fantastic experience: I had my teeth cleaned by the hygienist Michaela today, whom I had started treatment with around 2 years ago. When I started, my teeth were in bad shape. Once I started seeing Michaela every 6 months, my mouth has improved dramatically- my teeth are clean, my gums no longer bleed and I no longer experience any discomfort when I have my treatment. She is incredibly efficient, has strong attention to detail and consistently tailors her advice and care depending on my oral state. After having never visited the dentist since my teenage years, I now regularly come and see Michaela for oral care just because of how great she is and due to the consistent progress of my oral health. On top of that, her affable character and unwavering kindness is what has kept me continuously returning for treatment. I have seen a few hygenists over the years but she is truly the best and is the only reason I stay at this practice.
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your lovely comments for Michaela.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I visit Mihaela for hygiene treatments and air flows for my regular cleaning and she is very attentive and more importantly kind! The cleanings are always very thorough and the air flow gets rid of all my yellow stains. I leave the treatment room with a fresh feeling in my mouth with no more plaque and a better smile!
Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Hygienist Mihaela is amazing at her job. I came in to see her and she did great work. I will definitely going to come back to see her after 3 months! Definitely recommending her to all my friends.
Hi Petras
It’s lovely to hear that you trust the practice with your dental hygiene care. Thank you so much for your wonderful review and recommendation for Mihela, I know they will be thrilled with your review and recommendation.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Fantastic and very professional service from Prya Kansagara and her team. I would highly recommend My Dentist
Hi Roy
Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback.
We look forward to welcoming you back at your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I have been coming to my Dentist since 1996 and have seen a lot of changes some good some bad !!! But the stars of this dentist surgery are the reception staff specially Lorraine Jo and Pam who where only knee high to grasshoppers when they started . Lorraine and Jo always go out of there way to help where possible and make every patient’s time there a lovely one and if ppl like them wasn’t there I think I’d have left long ago but with there infectious charm and wit I can’t see myself leaving and finding somewhere else near to home . So would just like to thank these 2 lovely lady’s and the rest of the team for the care, understanding and the smiles that radiates from them as soon as walking through the doors till I leave .
Thank you for your 5 star review. I have forwarded your feedback to the practice team who I know will very much appreciate your lovely comments.
Kind Regards
mydentist Patient Support Team
Fantastic experience: So I haven’t been to a dentist for a while (I think 18/19 years ) and made an appointment with MyDentist. Initially I saw Mihaela and as expected my teeth were clean on the top however not so much between the edges and lower gum. On the first visit it was a normal clean above the gums which was very thorough and I can honestly say I visually saw the difference. Mihaela took care of me and explained to me what to expect. On my next visit which was a very thorough oral clean under the gums. Mihaela again was gentle but had to also be slightly brutal as there was quite a build up. I wouldn’t say it was painful, but rather slightly irritating as equipment used is a little cold so can be sensitive. Now I’ve booked again and to be honest I don’t want to see anybody else apart from Mihaela as I’m so pleased with the result and would definitely recommend to anyone. For anybody visiting for the first time or first in a very long time such as me I honestly recommend doing your homework in terms of what to expect so you put your mind at ease. Hopefully my next visit will be in 3 months time just to see everything is good. I can honestly and genuinely tell you, you are at good hands, but please don't expect it to be painful nor painless. It’s actually all good after your visit and just look after your teeth after the visit as last thing you want is to lose your teeth not looking after them. It’s the little things we take for granted! Mihaela thank you so much for sorting my teeth out and keep up the good work!
Hi Ahmad, Thank you for such a wonderful review for our practice which is very much appreciated. Its lovely to hear that you trust the practice with your dental care. Thank you for sharing your patient experience with us. We look forward to welcoming you back to mydentist for your next appointment.
Kind Regards
mydentist Patient Support Team
Positive experience: The hygienist is so friendly and always looks after you! Dr Philips and the Hygienist (sorry can’t remember name) are worth the trips!
Thank you for taking the time to leave us a 4-star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Today was my second visit to Mihaela for cleaning. Who in my opinion was very good explained the different processes and what to do going forward as I have gum issues. Mihaela is very friendly and helpful.
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Mihaela and the practice team.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
mydentist Patient Support Team
Negative experience: I paid £90 to get my teeth clean with a hoygenist. I was about half an hour late for the appointment due to an emergency. I have explained and sincerely apologized for being late. They still refused to see me and demanded to pay again to get another appointment. It's unjust! Please be aware this dentist
Thank you for your review. I am sorry to hear that you are unhappy. We understand that a call was received at the practice in which stated that you would be late for your appointment.
Due to the clinician’s commitments, and as the appointment diary was at capacity, they were not able to accommodate your late arrival without negatively impacting on the other patients waiting. We understand that this would be disappointing. If you have not already re-booked your appointment, please contact the reception team and they will be happy to assist you.
Kind Regards
mydentist Patient Support Team
Positive experience: I've had a few appointments with Mihaela in the last two years and have had excellent results. She's always reassuring, professional and friendly. Thank you
Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I've been a patient at this dentist surgery for many years. My dentist Sara is fantastic, the best I've had. Her nurse is always great too. Jo and Pam on reception are brilliant and always friendly and helpful - it makes coming in at the weekend a lot more relaxing. I always look forward to seeing them. I definitely recommend this practice. Joe.
Hi Joe, Thank you for such a wonderful review recommendation. It is very much appreciated. I am so very pleased to read your positive comments for Sara, Jo and Pam.
We look forward to welcoming you back to the practice for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Great experience for me and the Mrs with the help of their hygienist Mihaela Maciuca. I went to see her in 2022 with bleeding teeth and was quickly advised that i needed to change my habit and to follow some stricter tooth cleaning schedules. From the first visit until a couple of weeks ago, Mihaela Maciuca has helped me reach a stage where almost all of the bleeding is gone and my teeth look and feel healthy. I am very pleased with all the hard work she has done, for me to reach this stage and for all the confidence and positivity she has always shown throughout my treatment. From seeking her every 3 months to now, every 6 months since my last visit, i am forever grateful for what she and the practice has done to help me reach the "goal" of having cleaner and healthier teeth.
Hi Adrian, Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Mihaela Maciuca.
We look forward to welcoming you back to the practice for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I have been a patient for 20 years and the practice is amazing My dentist Juby is so professional and kind The Receptionists are always so helpful and cant do enough to help me Particularly Jo and Lorraine
Hi Mick, Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Juby and the practice team.
We look forward to welcoming you back to the practice for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I first went to this clinic in 2022 and I was very nervous as I have never liked attending dentist appointments. However, when I was greeted by hygienist Mihaela Maciuca with a kind smile and an understanding tone I immediately felt at ease. The condition of my teeth and gums have improved massively since my first appointment and I am very happy with the treatment. I would whole heartedly recommend treatment with Mihaela who is very good with handling nervous patients like myself. Kim Pamela
Hi Ben, as a company we understand how people can be frightened of the dentist, it’s really important to us that our patients feel comfortable and reassured in our care. It’s great to hear that your hygienist communicated your treatment with you so well and that you would recommend us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Completed my Invisalign treatment with Dr Sara. It was such a great experience and I loved the result. I can’t literally stop smiling
I'm really happy to hear that your treatment went so well. Thank you for your 5 star review.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I wanted to recommend hygienist Mihaela Măciuca she’s very professional,calm and friendly I very happy I am met her and I have chance to be her patient I was very happy from the first appointment I had with her and I noticed that she’s doing very good job because my teeth she was very clean and more with and not more bleeding on my gums Thank you very much!
I'm really happy to hear that your treatment went so well and your hygienist was made you feel comfortable during your treatment. Thank you for your 5 star review and recommendation. We look forward to welcoming you back at your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I would highly recommend Dentist Chetna, as she's the kindest Dentist and she is also very helpful. She is also very hard working!! If you have an issue she will always take care of it as soon as possible and she also responds quickly to her patients.
Hi Mozhda, Thank you for such a wonderful review and recommendation. It is very much appreciated. I am so very pleased to read your positive comments for Chetna.
We look forward to welcoming you back to the practice for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: This clinic is amazing. I had an unreal experience here. Reception and its staff is very very friendly and helpful. Dentist and nurse are also very friendly and expert. And I really don't have words for Dr loannis Delliopoulos he is the best and incredibly good in treatments and he will give you only genuine advice, he will always try to do his best. I am so lucky and happy that I found this clinic and met with Dr loannis. God bless him. Please guys keep doing this great work.
Hi Mohamed, thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Dr Ioannis Delliopoulos and the practice team, it’s really important to us that our patients feel confident in choices about their treatments and reassured in our care. We look forward to welcoming you back to the practice for your next appointment
Kind Regards
mydentist Patient Support Team
Positive experience: Re Booking New Appointment Received a letter & text, saying dentist had to cancel appointment for early April 2024 (booked in November 2023). I popped along to My Dentist and friendly receptionist Josie, who quickly sorted out a new appointment in a few weeks time, later at end of April. Thank you Josie.
Thank you for your 4-star review. I am very pleased to hear of your experience and I will share your feedback with the Practice Team.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Very professionally run dental practice. Both Chetna and Vinny are always helpful and go that extra mile to make your appointment go smoothly. Would definitely recommend this practice.
Thank you for taking the time to leave us a 5-star review and recommendation. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I have had the best experience at this dentist, I started dental treatment last year as I was borderline gym disease and today I am now almost clear of it. I started off with very sensitive gums and bleeding gums. Now they hardly bleed and no longer inflamed Michaela has been wonderful and helped so much. My gums are so much healthier!
Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I have been seeing Michela for a number of years and she has been the best, very warm and friendly and makes me feel at ease, she is my first and favourite hygienist. Thanks Miky for your support kindness and advise. Simply the best
Hi Bolanji, Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Michela.
We look forward to welcoming you back to the practice for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Mihaela is an incredible hygienist, I cannot recommend her enough! She has been instrumental in keeping my teeth healthy.
Hi Faiza, Thank you for such a wonderful review and recommendation. It is very much appreciated. I am so very pleased to read your positive comments for Mihaela.
We look forward to welcoming you back to the practice for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: As someone who completely dislikes going to the dentist, I have now been converted. My anxiety just to the thought of having to see a dentist, was sky high but after my most recent 4 appointments I can fully recommend both my hygienist and my dentist. My hygienist, Mihaela Maciuca, is the loveliest and most talented hygienist I have come across. She has the warmest approach, fantastic attention to detail and the work she has completed, together with her advice is top notch. I cannot be grateful enough and I would like to encourage anyone with high levels of anxiety to give it a go!
Hi Theodora, Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Mihaela Maciuca.
We look forward to welcoming you back to the practice for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Had an appointment with Mihaela Rajia, both made me feel at ease and their thoughtfulness made me feel special. Mihaela always has a beautiful smile when I visit and her demeanour is outstanding! My teeth and gums are healthier and my smile is prettier. A truly wonderful person!!!
Hi Maria, Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your kind comments for Mihaela Rajia.
We look forward to welcoming you back to the practice for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Just visited the hygienist Mihaela and I am very happy with her service, she was very friendly and made sure I was ok throughout the process. Definitely I recommend her. Thank you Mihaela.
Hi Daniela, Thank you for such a wonderful review and recommendation. It is very much appreciated. I am so very pleased to read your positive comments for Mihaela.
We look forward to welcoming you back to the practice for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I have just had my appointment with Mihaela the third time I have seen her she is a very lovely lady she is very kind and gentle and caring I would recommend her to any body and I know that would say the same as me she is far way the best.
Hi Trina, Thank you for your 5* review and recommendation. It is very much appreciated. I am so very pleased to read your positive comments for Mihaela.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
mydentist Patient Support Team
Fantastic experience: I have had two appointments with my hygienist Mihaela , she was amazing. A very friendly person that makes you feel comfortable at the appointment. She has polished my teeth so good, my teeth have never looked so good. She’s done a very good job, very happy with her service. Thank you Mihaela.
Hi Maisha, Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Mihaela.
We look forward to welcoming you back to the practice for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: My hygienist Mihaela Maciuca she is a happy, kind and caring lady who is professional, helpful, gentle and really supportive. The first time we met I was really nervous she was so lovely and made me feel at ease straight away, she was patient and very understanding of my situation, I have a gum disease and most of my teeth were mobile, I could not have them cleaned without having injections and it was very painful. I have been seeing Mihaela now for 2 years I see her every 3 months and now my teeth and gums are much healthier and are no longer sore, the last few times I have seen her I no longer need injections to have them cleaned and my teeth are no longer mobile. She is amazing. A massive thank you Mihaela for all your help, advice and hard work. I would definitely recommend her
Hi Deborah, Thank you for your 5* review and recommendation. It is very much appreciated. I am so very pleased to read your positive comments for Mihaela.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
mydentist Patient Support Team
Fantastic experience: My hygienist Mihaela Maciuca has really helped me. I first saw her at least two years ago, and my gums are now healthy and noticeably better. They are no longer sore and no longer bleed when flossing or brushing. She is kind, gentle and really supportive. I would recommend her. I would also like to thank her for helping me!
Hi Claire, Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Mihaela. I know that Mihaela will be thrilled with your review. We look forward to welcoming you back to the practice for your next appointment. Thank you so much for your review and recommendation.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Title: Exceptional Dental Team! Dr. Anita and Alisha make a phenomenal team at this dental practice! Dr. Anita, a heartfelt thank you for being an exceptional dentist. Your expertise and care are unparalleled. The fact that my family members have switched to your care speaks volumes about the quality of service you provide. You go above and beyond to explain treatments and options, helping me overcome my fear of visiting the dentist. Alisha, your attention to detail is truly appreciated. Thank you for your dedicated and meticulous approach. Overall, a fantastic experience with this team. Highly recommended!
They are a lovely practice and I know that Dr Anita will be thrilled with your review and recommendation.
Kind Regards
{my}dentist Patient Support Team
Negative experience: I read the review of this practice. Some are good, Some are bad. But I gave it a goal. I turned out the bad reviews was true. Faced it yesterday myself. The dentist was very rude, pretended to be friendly in the beginning but not last long. When I asked her questions that I didn't understand, she rolled her eyes and made very big sign. Gave me the expression that she didn't want to answer anything and it waste her time for next customer. Next, I need to do Xray, I told her from the beginning that I prefer to do the X-ray from outside. (OPG). But she insist to do small X-ray film that has to insert into your mouth. She insisted many times against my wills. When she put X-ray film in my mouth, I can feel that it cut in to my under tongue area and she said to me " Its plastic, its not gonna cut you". Well, the X-ray filme was very thin brown plastic, and plastic can CUT you. Plus, I was the one that can feel that, not her! and it did create wound in my mouth. At the end, I ended up did OPG X-ray anyway. Which was easy and no pain. The dentist was behave very rude to the end but she try to hard to sell the product very hard. Feel like she is your boss that command you to follow the plan and you have to pay now as she command. At the end she want me to book with her again. Awww, bye bye. lastly, she should maintain her hygiene more. Her body smell was really bad. eakkkkkkk!!
We are very sorry to receive your 1-star review and would very much appreciate the opportunity to investigate this further for you. Please email [email protected] with further details and we will investigate your concerns and provide you with a response.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I learned about the network of dental clinics MyDentist from my friend. She speaks very positively about her dentist in Yorkshire. I contacted MyDentist locally and my experience was positive from the first minute. The dental receptionists are very friendly and patient. To my surprise, I did not have to wait months for my dental appointment, which, after the situation with the pandemic, is very lucky. I was very impressed that on the MyDentist, Longbridge Road website you can find information about the medical team such as GDC registration numbers, qualifications and experience. In addition, the principle of corporate responsibility inspires trust and respect. I am very glad that I was accepted as a patient at the MyDentist clinic and I was lucky to get an appointment with Dr. Christine Man. Dr. Man made an extremely positive impression on me from the first minute of communication. She is a very kind and friendly, highly qualified and knowledgeable doctor, an expert in her field. Dr. Christine Man has excellent communication skills and she is compassionate. During the pandemic, I had a lot of problems with my teeth and I was very worried that it would be difficult to fix them. However, after the doctor carefully examined my teeth and discussed the treatment plan with me, I knew that I was in good hands. My treatment is coming to an end and I am very pleased with the results. Dr. Man restored my front teeth and transformed my smile. I would like to express my deep gratitude to Dr. Christine Man and her wonderful assistant Lavinia, who has a strong work ethic, cares about the quality of her work, is friendly, calm, understanding, patient and caring. I also would like to express my gratitude to the dental receptionists of the MyDentist clinic for their excellent work.
Hi, as a company we understand how people can be frightened of the dentist, it’s really important to us that our patients feel comfortable and reassured in our care. It’s great to hear that your dentist Dr Man communicated your treatment with you so well and that you would recommend us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Saw the hygienist, Mihaela Maciuca, today and both her and her assistant were very efficient and professional and made me feel totally at ease. Very friendly service and would definitely recommend.
Thank you for such wonderful feedback for our practice. They will be thrilled to see your review.
Kind Regards
{my}dentist Patient Support Team
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