North Woolwich Dental Clinic
Information about North Woolwich Dental Clinic
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 11h-20h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: 9h-17h
Dental Art and Implant Clinic
Dental
Our comment from Top Dentistas about North Woolwich Dental Clinic:
North Woolwich Dental Clinic is highly regarded for its exceptional service and commitment to patient care. Many customers have expressed their satisfaction with the quality of treatment and the professionalism of the staff. Some highlights of the clinic include:
- Welcoming Atmosphere: Patients consistently mention the friendly and attentive nature of the staff, creating a comfortable environment for all.
- Expertise and Professionalism: The dental team, including dentists like Dr. Giedre and Dr. Rūta, is praised for their skills and thoroughness, ensuring that patients feel at ease during their visits.
- Modern Facilities: The clinic is noted for its clean and well-maintained facilities, equipped with the latest dental technology.
- Comprehensive Care: Many clients appreciate the range of services offered, from routine check-ups to specialized treatments, along with clear explanations of procedures.
- Affordability: Patients have also highlighted the reasonable pricing compared to other dental practices, making quality dental care accessible.
With strong recommendations from patients who have returned repeatedly, North Woolwich Dental Clinic is an excellent choice for anyone seeking reliable dental services in a supportive and professional setting.
Services and Treatments
North Woolwich Dental Clinic: Reviews
Fantastic experience: Excellent and professional service, very clean clinic. Highly recommend!
Fantastic experience: Ideciau 100 zvaigzduciu, jei galeciau! Didziausias aciu mano daktarei ir jos assistentei. Tikros profesionales! Puikiai susitvarke su mano panikom ir baimem, pajutau, kad tikrai rupejau. Dantuka sutvatke greitai, labai gerai ir nebrangiai. Didziausias jums aciu!
Fantastic experience: ⸻ ⭐️⭐️⭐️⭐️⭐️ “I had a very positive experience at this dental clinic. The facility is well-maintained, modern, and hygienic. The entire team demonstrated professionalism and courtesy, making each step of the visit smooth and comfortable. The dentist was thorough in explaining the treatment process, attentive to detail, and ensured that I felt at ease throughout. I was impressed by the high standard of care provided and would confidently recommend this clinic to others seeking reliable dental services.”
Thank you so much for your thoughtful and detailed review! We’re delighted to hear that you felt comfortable and well cared for throughout your visit, and that our team’s professionalism and attention to detail left such a positive impression. Providing a modern, hygienic, and welcoming environment is always our priority, so your feedback means a lot to us.
We truly appreciate your kind recommendation and look forward to welcoming you back to the clinic!
Warm regards,
North Woolwich Dental Practice
Fantastic experience: I had a great experience with Dr. Rūta. She is incredibly professional, gentle, and truly cares about her patients. I felt completely at ease during the treatment — everything was explained clearly, and the work was done with great precision and care. Thank you, Dr. Rūta, for your dedication and excellent service. Highly recommended!
Thank you so much for your kind and thoughtful review! We’re thrilled to hear that Dr. Rūta’s professionalism, care, and clear communication made your experience so comfortable. She takes great pride in delivering precise and gentle treatment, so your words will mean a lot to her.
We truly appreciate your recommendation and look forward to welcoming you back to our clinic!
Warm regards,
Fantastic experience: Took my son for a dental check up, the Doctor who seen us was amazing with him. Would highly recommend.
Fantastic experience: Great service
Fantastic experience: Labai patenkintas aptarnavimu ir kaina
Fantastic experience: Amazing staff and excellent service
Fantastic experience: I had a wonderful experience at this clinic. Everyone was extremely professional, and I want to express my sincere appreciation to the entire team! I was in severe pain after my holiday, and they booked me in very quickly and took excellent care of me. Dr. Giedre was especially friendly, polite, and professional. She explained every step of the treatment clearly and managed to fix my teeth with great care. Thank you so much!
Thank you so much for your thoughtful review! We’re so pleased we could help you quickly and relieve your pain after your holiday. Your kind words about Dr. Giedre and the team mean a lot — they’ll be thrilled to know their professionalism, care, and clear communication made such a difference.
We truly appreciate your trust in us and look forward to caring for your smile in the future!
Warm regards,
Fantastic experience: Just had a veneer done by Ruta, last minute and she did an amazing job. All staff were kind and respectful. Thank you!! Recommend
Thank you so much for your lovely review and recommendation! We’re so pleased Dr. Rūta could help you last minute and that you’re happy with your veneer. Your kind words about our team mean a lot, and we look forward to welcoming you back again!
Warm regards,
Fantastic experience: Very nice dental practice, everyone was very helpful and extremely polite. Everything was explained in detail. Also, I will book my family with this dental practice. Highly recommend this dental practice !!!
Thank you so much for your wonderful review and recommendation! We’re delighted to hear you felt well cared for, appreciated the detailed explanations, and plan to bring your family to us — that’s the greatest compliment we could receive. We look forward to welcoming you and your family to our clinic!
Warm regards,
Fantastic experience: Professionals in what they do, all the staff are very respectful, from now on it is my favorite clinic, I have never met anyone before. You are the best
Thank you so much for your wonderful review! We're truly honored to be your favorite clinic and grateful for your kind words about our team. Providing respectful, professional care is at the heart of what we do, and it’s incredibly rewarding to know that it made such a positive impression. We look forward to continuing to care for you!
Fantastic experience: Upon my initial visit, the receptionist provided exceptional and informative assistance, creating a welcoming atmosphere. Furthermore, the dental team demonstrated remarkable patience, ensuring my complete satisfaction with the services that they provided for me. Thank you.
Thank you so much for taking the time to share your experience. We’re thrilled to hear that your first visit was a positive one. Our receptionist and dental team strive to create a welcoming and supportive environment for every patient, so it means a lot to know that their efforts made a difference. We truly appreciate your feedback and look forward to seeing you again!
Fantastic experience: Great professionals, helped me with my dry socket issue very fast and for a reasonable price!
We appreciate your feedback Szymon and we are always here to assist you whenever you need us.
Fantastic experience: I visit this practice for almost 10 years and this is the best dental practice in London! All doctors are very professional especially Giedre and Vitalijus.
Thank you so much for your kind words and for being a loyal patient for almost 10 years! We’re thrilled to hear that you consider us the best dental practice in London. Dr. Giedre, Dr. Vitalijus, and the entire team truly appreciate your trust and positive feedback.
Fantastic experience: A returning customer of around 10 years now, enjoying good and quality dental services with qualified and friendly personnel. Modern equipment, clean and tidy premises, all to the best standards of quality.
Thank you so much for your continued trust over the past 10 years! We’re delighted to hear that you've consistently received quality care from our team. It’s our goal to provide excellent service with the latest equipment in a comfortable environment, and we truly appreciate your feedback. We look forward to many more years of providing you with outstanding dental care!
Fantastic experience: Отзывчивый персонал. Спасибо.
Thank you for your kind words! We’re glad to hear that you had a positive experience with our team. If you need anything else, feel free to reach out!
Fantastic experience: Just went for check up - really helpful staff.
Thank you for taking the time to leave a review! We're so glad to hear that our staff was helpful during your check-up. We appreciate your feedback and look forward to seeing you again!
Fantastic experience: Rūta is very professional and caring throughout the visit. Highly recommended her. And also as always pleasant service at the reception.
Thank you for your wonderful review! We’re so glad to hear that Dr. Rūta provided such professional and caring service during your visit. It’s also great to know that you had a pleasant experience at the reception. We truly appreciate your recommendation and look forward to welcoming you back!
Fantastic experience: Pasirinkau sia klinika pagal draugu rekomendacijas ir tikrai nenuvyle.Klinika moderni,jauki.Registratore Kristina labai miela,mandagi,draugiska,atsako i visus iskilusius klausimus. Didziausias DEKUI gyd Giedrei ir jos asistentei uz profesionalu,kruopstu,atidu gydyma. ,Kantrybe, isaiskinant esama dantu bukle.Uz rekomendacijas ateiciai. Visokeriopos sekmes visam Jusu kolektyvui!
Ačiū už nuostabius žodžius! Džiaugiamės, kad pasirinkote mūsų kliniką ir kad likote patenkinti mūsų paslaugomis. Kristina, gydytoja Giedrė ir visa komanda labai vertina jūsų pagyrimus. Mes nuolat siekiame teikti aukščiausios kokybės paslaugas ir būti kuo naudingesni mūsų pacientams. Linkime jums geros sveikatos ir laukiam jūsų kitų vizitų! Sėkmės ir jums!
Fantastic experience: Ruta is the best dentist I ever came across. Lived in London for 23 years, all dentist i had in uk were in the private sector, but none of them were good . Always had to change and look for new one. I cannot describe, how happy I am ,that I found experienced dentist,with perfect skills at her job. Thank you again .
Thank you, Lina, for leaving such an amazing 5-star review. Your feedback means a lot to our team.
Fantastic experience: Labai geras aptarnavimas geri spceliatai rekomenduoju
Thank you very much for sharing your review. We love hearing from our customers.
Fantastic experience: Хороший сервис. Я рекомендую всем
We really appreciate you sharing your review of our service. Thank you!
Fantastic experience: Дуже гарна клініка!
Thank you! Your positive feedback is much appreciated.
Fantastic experience: Very polite, helpful, respectful and handle the patients with care
Your feedback means a lot to our team. Thank you for taking the time to leave us this review!
Fantastic experience: Great service!!!
We’re grateful that you took the time to leave us a review. Thanks a lot!
Fantastic experience: So happy to have found a great dentist practise in London. Very quick to get an appointment and my issue was sorted in a professional manner with a smile. Highly recommended!
Dear Lina,
Thanks for sharing the word about us. We really appreciate your positive review.
Fantastic experience: best service provided by professional doctors.
Thanks a lot for your kind words and for sharing your 5-star review!
Fantastic experience: I spent half the day at North Woolwich Dentist Practice and couldn’t be happier with the experience! The staff was incredibly friendly and professional, and the service was top-notch. They made me feel comfortable and well cared for throughout my visit. Highly recommend this place for anyone looking for excellent dental care!
Dear Olga,
We’re thrilled to hear that you had a great experience with us !!!
Fantastic experience: Very nice clinic, very professional and understanding dentists, thank you for my beautiful and healthy smile. Always helpful
Thanks Neitanas for your great review of our Dental Practice !
Fantastic experience: Helped me fix my dental health and hygiene, many thanks to the staff working here
Your feedback means a lot to our team. Thank you Eimantas, for taking the time to leave us this review!
Fantastic experience: Ive come here a decent few times and it’s always had wonderful service, staff was extremely friendly and very professional
We’re grateful that you took the time to leave us a review. Thanks a lot Eimis !
Fantastic experience: Good prices, short waiting time, lovely service, highly recommend!!
Thank you, Gediminas ! We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Fantastic experience: Great experience
We are incredibly grateful that you took the time out to leave us a 5-Star review !
Fantastic experience: Very good service, nice people
We are so grateful for your review, Kotryna !
Fantastic experience: Best service!
Thank you so much for your positive rating !
Fantastic experience: I was a few times at this North Woolwich dental branch. Very happy with the results, I had dental treatment and doctor and administrator were very patient answering to all my questions :)))
Thank you so much for this great 5-star review !
Fantastic experience: Very professional and friendly doctors and all staff. Biggest recommendations.
Thanks for the 5 stars Mindaugas, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback. !
Fantastic experience: Just wanted to say thank you to Dr. Giedre, who is an amazing dentist. She is so caring, gentle and professional. Thank you once again.
Thank you so much for your feedback. We appreciate it.
Fantastic experience: Very good treatment for all our family, big recommendations.
Thank you Dimitru for choosing us as well as recommending us.
Fantastic experience: excellent service and human attitude
A big thank you for your feedback.
Fantastic experience: Great recommendations, reliable clinic, pleasant service!
Thank you very much Eginta for taking time to leave a review.
Fantastic experience: Dr Giedre and her assistant are extremely professional!
We appreciate your feedback, Erikas.
Fantastic experience: I want to say big Thank you to one of your worker, which one work in reception, her name is Kristina,she help me with parking by your Dentist clinic, because was impossible pay that time for me. Thanks for excellent service
Thank you for your feedback, Kestutis. We are pleased to hear that you found our customer service helpful.
Fantastic experience: We're good staff and professional I happily
Dear patient, thank you so much for your review! We really appreciate it.
Fantastic experience: Hygienist Dominyka is so good, highly recommending! The prices are really afordable comparing to other clinics around.
Dear Ieva, thank you for recommending us in your review! We’re glad we made your experience with us a great one !
Fantastic experience: This is not the first time I have visited General Dentist G. Kulikauskienė, she is a very thorough, professional doctor. I would recommend her to all people close to me. I also visited Hygienist Dominyka Plepe, she is very thorough, knowledgeable and very kind, professional, doing her job, a true professional in her field. I am very satisfied with the services provided, thank you very much. Also is very Kind Assistant Manager Loreta. Respectfully, Vilma Stankeviciute
Vilma, Our team will love to read the kind words you left about their service! Thank you for the feedback !
Fantastic experience: Thank you! Great doctors and staff who make you feel comfortable and welcomed. Would recommend!
Thank you so much Alisa, for your great review, we are really appreciated !!!
Fantastic experience: I do not like normally wasting my time on reviews but this one no doubt deserves it. Yesterday at this clinic me and my wife had a dental hygiene treatment done by the highly skilled oral hygiene practitioner called ➡️ DOMINIKA ⬅️. During the process we could not only feel that someone is doing it thoroughly but once we both got home we were happy to see an outstanding results of our teeth in the mirror too. Highly recommend. This now our number one specialist in London. Surely we will come back again soon. Huge thank you once more again
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again !!!!
Fantastic experience: Very happy with oral hygiene and implant procedure. Highly recommending Dr Vitalijus Pancerovas and hygienist Dominyka Plepe.
Thank you Vytaute for your excellent 5-star review!
Fantastic experience: Very good service, feel comfortable and safe
Thank you Aurimas for taking the time to share your experience with us!
Fantastic experience: The best dental clinic for us here in UK. Me and my wife loves to come here for check-ups, especially to see dr.Giedre. All staff are very welcoming and nice from start to finish. Also, I’ve had my professional oral hygiene done by hygienist Dominyka and loved it, my teeth looks cleaner and whiter.
Thanks for taking the time to write such a glowing review!
Fantastic experience: Great practice
Thanks for the awesome review Silvija !
Fantastic experience: Thank you very much Giedre for a great service and tritment!
Thank you Anna from Dr. Giedre and all our practice team.
Fantastic experience: I recently had a tooth implant done, and I couldn't be happier with the entire experience. Dr. Vitalijus and the entire team were outstanding. From the initial consultation to the final follow-up, they demonstrated professionalism and expertise at every step. Dr. Vitalijus's skill and attention to detail put me at ease throughout the procedure. The support staff were friendly and efficient, and the clinic's facilities were top-notch, ensuring a comfortable environment. I appreciated the thorough explanations and post-operative care instructions. My implant feels and looks great! I highly recommend North Woolwich Dental Practice to anyone in need of dental care. Thank you for the exceptional service!
Dear Ernesta, thank you so much for taking time to leave a review. It is a very common thing for patients to feel anxious about a procedure like dental implants and we are pleased to know your experience was just great. Thank you for sharing.
Fantastic experience: I recently had an exceptional experience at North Woolwich Dental Clinic. From the moment I walked in, I was impressed by the warm and welcoming atmosphere. The staff were incredibly friendly and attentive, which immediately put me at ease. Dr. Vitalijus is a true expert in their field. They explained every step of the procedure thoroughly, ensuring I understood what was happening. Their professionalism and gentle approach made my dental visit surprisingly pleasant. Not only did the treatment go smoothly, but the results exceeded my expectations. My smile has never looked better, and my overall oral health has improved significantly. I can’t thank the team at North Woolwich Dental Practice enough for the exceptional care they provided. I highly recommend them to anyone seeking top-notch dental services. My gratitude to the entire staff for their dedication to oral health and patient comfort. Thank you, North Woolwich Dental Practice for your outstanding service! I look forward to my next visit.
Dear Aiste,
Thank you so much for this review. We really appreciate you being a patient. We’re here for you anytime.
Fantastic experience: Great. Polite , helpful. Professional. Thank you
Dear Laimute,
We are incredibly grateful that you took the time out to leave us a 5-Star review.”
Fantastic experience: I attending into this place for so many years me and all my family staff is always friendly and very, highly qualified. Environment is super clean. You always feel in a good hands. They’re always helping to solve the problem. There is car park on the street which is really important. Or 5min walk from DLR station. If I would need to say something about my last visit I always feel the same way. Would recommend to everyone to fined the dentist like they are in this place so far, I had experience with a few dentists over there and I always happy because I am afraid of needles and really can’t cope with the pain. Big thanks
Thank you so much for this great 5-star review. We really appreciate it. !!!
Fantastic experience: Приятный персонал, осталась довольна после чистки)
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Fantastic experience: Was in need of emergency dental treatment...can not fault the service received today, from the initial appointment to the extraction. Excellent care in every way. I will definitely be using this dental practice again. Thank you for helping so quickly
Thank you so much for this great 5-star review !!!
Fantastic experience: Amazing employees, extremely kind and professional
Thank you for the great review!
Fantastic experience: Great experience. The staff were amazing and very supportive. Also big thank you to Dr. Giedre!
Dear patient, thank you so much for your review! We really appreciate it!
Fantastic experience: Labai geras servizas
Thank you very much for your review!
Fantastic experience: Woderful and friendly staff,informative receptionists and proffesional doctors:)
Thanks so much for sharing your experience with us !
Fantastic experience: Im always happy with service.
We're really grateful and appreciate you taking the time to share your rating with us.
Fantastic experience: I'm Very happy with this clinic .stuff is very friendly always make happy -
Thanks so much for sharing your experience with us !
Fantastic experience: Amazing service: very kind staff working on the reception and thoughtful dental specialists
Dear patient, thank you so much for your review! We really appreciate it!
Fantastic experience: Great service and very kind stuff!
Thank you so much for your review! We really appreciate it.
Fantastic experience: Good service
Thank you for 5 stars Saule.
Fantastic experience: Very good service.
Thank you very much, Evaldas for 5 star rating.
Fantastic experience: Very professional staff
We are incredibly grateful that you took the time out to leave us a 5-Star review!
Positive experience: I want to make a cosmetic feeling (as stated and written in their service - but! ... unfortunately hey are afraid to make even an elementary filling, convincing immediately to get implants (!) . very sadly
Dear patient, thank you so much for your review! We really appreciate it.
Fantastic experience: Very professional and friendly stuff. Will highly recommend this clinic.
Thank you, Alex. We are incredibly grateful that you took the time out to leave us a 5-Star review.
Fantastic experience: Great service, friendly staff!
Thank you very much, Greta. Thanks for sharing your rating with us.
Fantastic experience: Great Dental practice
Thank you so much Ernestas for taking the time to leave us a rating.
Fantastic experience: We visiting this Dental clinic most of the times. Service is absolutely amazing. The kids never scared to go there, so atmosphere place . They’re doing great work. Good prices, lovely reception Ladies really helpful all the time. Recommend to all of you this clinic.
Thank you Irma for the great review!
Fantastic experience: Very good and profesional service, best dental peactice in the area. Highly recommend
We are incredibly grateful that you took the time out to leave us a 5-Star review!
Fantastic experience: Recently changed dental practices. I was very impressed with the staff, especially the receptionist who was friendly and very helpful. I will definitely be booking my next appointment here.
Thank you for your kind review! We’re so glad to hear that you had a positive experience with our team, especially our receptionist. We look forward to welcoming you back for your next appointment and providing you with continued great service!
Fantastic experience: Great experience. The staff were amazing and very supportive.
Thank you so much for your kind words, Marcus. We really appreciate you taking the time out to share your experience with us.
Fantastic experience: Always friendly and helpful ❤️ Recommend 100%
Dear Kristina, thank you! You have made our day extremely better by sharing your experience!
Fantastic experience: Very friendly staff, service is quick and reliable. Very professional I must say, they make you feel confident...they gave me my smile back just as it was and its only my temporary implants I'm so excited because I I know the permanent implants would be even better
Dear Shalama, it warms our hearts to hear such a positive feedback! Dr. Vitalijus Pancerovas always inspires total confidence in patients and tries to provide the best services by using the newest technologies in our clinic.
Thank you for taking the time to share your experience with us!
Fantastic experience: Very warm welcome to this clinic, Highly recommend to others the staff are Brilliant!
Thank you Kamile! We will share this with the whole stuff to let them know how we are doing!
Fantastic experience: Thank you very much for brilliant service
Thank you so much for taking the time to leave us a 5-star review!
Fantastic experience: Thank you for the good service All 100% I’m satisfied
Dear Darius, your review means a lot to us. Thank you so much!
Fantastic experience: Came for a tooth job everything was very professional and nice. I recommend to other people.
Thank you a lot for the 5-star rating!
Fantastic experience: Excellent service and very professional friendly staff
Thanks a lot for the positive rating.
Negative experience: Absolutely rip off. The dentist didn't know what she was doing and all she does is to sell you more expensive treatments. The worst dental clinic I've ever been.
We are sorry that your experience fell short of expectation.
Fantastic experience: Professional. Warm welcome. Very friendly staff. Definitely coming back. Thank you.
Dear Sandra, thank you for placing your trust in us.
Negative experience: Višiškai nerekomenduoju jokios atsokomybes ,zadejau nerasyti nieko bet kaip sitaip galima dirbti atmestai..geguzes 6 diena atvykome su draugu dantu higienai,atliko mergina, dabar liepos pabaiga o dantis atrodo baisiau negu buvau atvykus higienai man ir mano draugui??? kaip kode?? dar nera niekad taip buve Lietuvoje pasidarai dantu higiena ilgam laikui metams ,ir neapsinesa dantis tikrai taip baisiai po keliu menesiu.del pandemijos nusprendeme pasirinkti lietuviu klinika Londone .DEJA LABAI NUVYLE.DABAR PREJUS DVIEM MENESEMS TURIU IESKOTIS KITUR PASIDARYTI HIGIENA DANTU.NES DAR GYVENIME TAIP NERA KAD PER TOKI TRUMPA LAIKA DANTIS TAIP GREITAI APSINESTU.MAN IR MANO DRAUGUI.....ATMESTINAI ATLIKO SAVO DARBA...
Dear Greta, we’re usually known for our exceptional customer service and we regret that we didn’t live up to those expectations here.
Fantastic experience: Best dentist ever, very professional, good prices and very good quality.
Dear Cristina, thank you so much for your review! We really appreciate it.
Fantastic experience: Wonderful place ! Doing great job!
Dear Daiva, thank you so much for your review! We really appreciate it.
Negative experience: Unprofessional and unwelcoming staff. I could give one star but my previous experience in the last 10 years was much better. Since staff is changed is not the same place anymore.
Dear patient, we’re usually known for our exceptional customer service and we regret that we didn’t live up to those expectations here.
Fantastic experience: I am more than super happy with my Dr Giedre. She is most amazing doctor in my 20years experience with dentists. What she does it’s just unbelievable and believe me I have very very bad teeth. 100% recommended for everyone. Big thank you Giedre!
Dear patient, thank you so much for your review! We really appreciate it.
Fantastic experience: Just wanna say , a very very much thank you to Dr. Ruta For making all my smile beautiful. I have a very bad tooth before , and i cant go to any dentist because im afraid and nervouse. And im so glad that i found out woolwhich dental clinic and see my dentist, and all the cost i spend for my tooth was so worth it. Now i have a beautiful tooth and a wide smile. ❤❤❤
Dear patient, thank you so much for your review! We really appreciate it.
Fantastic experience: Top class service,very professional would recommend!!!
Dear patient, thank you so much for your review! We really appreciate it.
Negative experience: Avoid this practice at all costs. Specifically the dentist Monica. Such a rude and uppity gal. The dentists have changed now so you no longer have those experienced staff anymore. I have been to this practice 4 years ago when I first had an appointment with my dentist who has now gone back to her country, she was brilliant. I would never go to this practice, in fact they have many branches in London. Do not recommend going there
We’re usually known for our exceptional customer service and we regret that we didn’t live up to those expectations here.
Fantastic experience: Very professional staff and best service. Thank you for help. Highly recommended
Dear patient, thank you so much for your review! We really appreciate it.
Fantastic experience: Very good service and has kind members.
Dear patient, thank you so much for your review! We really appreciate it.
Fantastic experience: Worth to visit for oral hygiene. Really professional, not as in other clinics. Also, for root canal treatment, as they do it with a microscope which you wont find in every practice. After a reaserch found it's best place to choose as working in high standards however prices are very reasonable and affordable.
Dear Jovita, thank you for your 5 stars!
Negative experience: My problem was to deal with my pain triggered by a recessed gum. Instead I received the most expensive hygiene session ever, £100, of which £20 was an unexplained "covid charge" which I was not told about before and only found out about at the timing of paying, which is against consumer trading standards. Anyway, I was still in pain so I rang up again several days after saying I was still in pain, I had lost trust already so didn't fancy going back there, however they told me that if I go back I'd be seen for free, so hearing that I decided to go as I thought what do I have to lose? Then I got seen again and then they charged me £40 for that appointment, they never mentioned to me anything about there being a charge in the appointment, however previously I had been told on the phone that they would see me again for free. Furtherly, in the first session we talked about how I may need to go see a periodontist, no other option was discussed, at the time the only option I was aware of was going to the periodontist as I didn't want to suffer any more with the pain. So between the first and second sessions (mentioned above) I went to the periodontist which cost me £150 however he told me that this wasn't a problem he could deal with. I had not been told about any other option that I could go to for my pain even though there were other options (e. g. pain management specialist) which led me to spend £150 unnecessary.
Dear David,
all the prices are on our website. As we understood from the letters you sent to us, you have seen not only a dentist in our practice but also your GP, regular dentist, implantologist, and specialist periodontologist, who all could not find the reason for your pain. We strongly suggested for you to consult your regular dentist or your GP to provide you with a referral to an atypical facial pain clinic as what you were experiencing might be a condition not associated with the teeth, although causing pain in the teeth area.
We’re usually known for our exceptional customer service and we regret that we didn’t live up to those expectations here.
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