mydentist, Baglan Bay Retail Park, Port Talbot

Fantastic experience: I recently visited mydentist in Port Talbot for teeth whitening, and the experience was excellent from start to finish. From the initial consultation through to the final treatment, the team were consistently friendly, supportive, and clear in their communication. The results exceeded my expectations, and I’m genuinely over the moon with how everything turned out. Highly recommended.

Negative experience: What an absolute joke this practice is . I’ve tried to get an emergency appointment because of a suspected infection !! Been in agony for over a week and a half! Would not see me and would have had to of waited for my routine appointment in march . But I could pay private and be seen . They have now cancelled my appointment for march and made one for April . What an absolute joke!! Had to resort to buying my own antibiotics online !! Would give it no stars but would not allow me to post this comment otherwise!

Fantastic experience: I’ve recently had cosmetic dental treatment with Dr Helen Fullstone, all I can say is I wish I had found Helen sooner! She is incredible, along with her dental nurse Lucia, both make you feel completely welcome & at ease throughout & always involving you completely in the decision process. Honestly if you’re looking for a top cosmetic dentist, I highly recommend Helen. Thank you will never be enough! I’ll now be a forever patient of my dentist Port Talbot! x

Fantastic experience: I’ve recently finished my Invisalign with Magda and would 100% recommend. Very through information start to finish and always being on hand for any help! So glad I went ahead with Invisalign with Magda. 5*

Fantastic experience: Not long finished my Invisalign with Dr Magda. Honestly couldn’t be happier with the results and the service from start to finish. Everything was explained thoroughly and I had constant check ups to make sure everything was on track! So happy with the results and to have confidence in my smile again can’t thank or recommend Dr Magda and the team enough!!

Fantastic experience: Was on a waiting list for 10 years for a dentist. A dentist took me on after an emergency appointment. Has given me amazing care and has set a plan for me. Amazing thank you

Fantastic experience: My daughter had to have teeth removed the dentist was very friendly and made her feel relaxed when in the chair and the assistant in the room was also so lovely and made my daughter feel very relaxed. Only bad experience about it was the price to have the 2 teeth removed £380 which I think is very expensive. But apart from that very lovely experience

Fantastic experience: Just want to say,what a fantastic dentist Helen is, from start of my treatment, which was to remove a wisdom tooth ,and after care information was fantastic, if anyone goes to Helen for their treatment then they will be very lucky

Fantastic experience: Very professional and caring Dr Salah. Explained everything to me and was very patient. Thank you

Fantastic experience: All staff here are great. Receptionists always accomadating and very polite. Dentists always super caring and talk you through every step.. dental nurse.. one of the nicest people I’ve met

Fantastic experience: I’ve just finished my treatment with clearcorrect with Saira safdar. What an amazing experience ever and the confidence I had with the dentist. So happy with the results highly recommend

Fantastic experience: The best around! I can’t say enough great things about My Dentist! From the moment I walked in, the staff at reception was warm, welcoming, and incredibly professional. Both Dr Magda Ferreira and Eliza were so lovely and took the time to explain everything clearly and made sure I was comfortable throughout each visit, from the first appointment of my Invisalign journey up to the very last, I’ve never felt so confident about my smile! Both Magda and Eliza were always contactable/reachable when I had any questions, which was amazing! If you’re looking for a dentist who truly cares and delivers exceptional care, this is the place to go.

Fantastic experience: I’ve just finished Invisalign Dr. Magda I’m very pleased with the outcome. She’s lovely I would highly recommend I also took advantage of the interest free payment scheme which helped split the cost.

Fantastic experience: I recently completed my Invisalign treatment with Dr. Magda, and I couldn’t be happier with the experience, or the results! She checked in regularly to track my progress and made adjustments when needed to ensure everything stayed on course. I highly recommend Dr. Magda. She made the whole journey feel effortless, and I’m so grateful for my new smile!

Fantastic experience: Can’t recommend having your treatment here enough. Dr Helen Fullstone was patient, kind and professional through out from consultation to fitting to end results. Her care and commitment to achieving a natural smile for everyone is refreshing. All options discussed thoroughly. The team are always so friendly too. Thanks Helen for your help.

Fantastic experience: I had a lovely experience having my composite bonding done with Dr Helen Fullstone, highly recommend!!

Fantastic experience: Really happy with my results from Invisalign with Magda, such a difference in only 7 months. Would recommend! So so happy :)

Fantastic experience: I just finished my invisalign journey with Dr Magda. Magda and the team were and are amazing. They made everything easy and every appointment was a pleasant and stress free experience! Consultations were fantastic and the appointments always on time and great. I can't thank them enough for boosting my confidence with my smile again! I highly recommend - not just for the treatment but for the accommodating and friendly experience from all at the surgery too!

Fantastic experience: I had invisalign and a composite bonding done with Dr Helen Fullstone at Mydentist port talbot, after considering veneers and other treatments this was a slightly longer process but far less invasive! I still have all my original teeth and my smile is perfect! i cant believe i haven't had this done earlier on the transformation is unbelievable!

Negative experience: Cost a fortune and fillings done are falling out one by one! Fillings put in haven’t levelled with teeth. All smaller than they should be

Fantastic experience: Sam is super professional, reassuring and even picked up on tooth decay I required a filling for. If it wasn’t for Sam I may have lost the tooth! Thank you for making my teeth squeeky clean and in top condition as always Sam!

Negative experience: Had a check up on NHS with Robert Smith and raised a concern that my front teeth were chipping due to wear and tear, was told by Robert Smith that I would need to see a Specialist and he could not help??? Ended up going private at another Dental Surgery who were very surprised at this comment and said It was a simple process of having 2 crowns. Reviews on Facebook for this dental practice are awful and is currently being investigated by Steven Kinock the local MP regarding some of its behaviour towards customers.

Negative experience: To Whom It May Concern, Subject: Formal Complaint Regarding Emergency Dental Appointment with Robert Davis – My Dentist, Port Talbot I am writing to formally raise a serious concern regarding the treatment I received during an emergency dental appointment arranged through NHS 111. The appointment was scheduled at My Dentist in Port Talbot with Dentist Robert Davis. I am currently 33 weeks pregnant and have been experiencing persistent and painful dental issues for the past two weeks. Upon arrival at the clinic, it was immediately apparent that Mr. Davis was in a rush and eager to conclude the consultation as quickly as possible. He took an X-ray and diagnosed an infection in one of my teeth. As I am already on antibiotics that have not been effective, I asked to proceed with a tooth extraction, one of the two options he had provided. Before the procedure, I politely asked if I could use the toilet. To my shock, Mr. Davis refused, stating that it was an emergency 15-minute appointment and he had "plenty of people waiting." As a heavily pregnant woman, being denied access to a toilet was not only inappropriate but also potentially discriminatory. When I asked, calmly and without aggression, why I was being treated in such a manner, Mr. Davis abruptly told me to leave, stating that he would not treat me because of “the way I spoke” to him. I was not rude, did not raise my voice, and certainly did not swear. I merely asked why I was being refused access to basic facilities and felt humiliated and dismissed at a time when I was in significant pain and in a vulnerable condition due to my pregnancy. What makes this situation even more distressing is that: I was subjected to an X-ray while pregnant – a procedure generally avoided unless absolutely necessary. After the X-ray, I was refused treatment, which means I will likely have to undergo another X-ray elsewhere, increasing my exposure unnecessarily. I am now left without resolution to my dental issue and in ongoing pain. I have previously been a private patient at this clinic and paid for several appointments, but was treated without dignity when seeking NHS care. This level of care, or lack thereof, is deeply concerning. Mr. Davis demonstrated no duty of care or professionalism, and his behavior was not only dismissive but also discriminatory and inappropriate given my medical condition. I request that this complaint be formally investigated, and that I receive a written response detailing the outcome of this investigation and what steps will be taken to ensure that no other patient is treated in this way again. Imeda Tamasauskaite

Fantastic experience: Would highly recommend Helen and the girls at my dentist Port Talbot. Over the moon with my Invisalign results. Thank you so much

Fantastic experience: I have just finished my Invisalign treatment with Hugo, and I can't recommend him enough. From the first consultation right through the remediation works and the whole Invisalign process, Hugo, was great. Any questions I had were answered promptly and professionally. From a man who didn't show his teeth for almost 20 years in a photo, I now cant stop showing them off. Worth Every penny! Thank you.

Negative experience: I used My dentist for a wisdom tooth extraction, I was recommended Dr Gross, consult was £85 which was less than a few minutes long and they cancelled my appointment without telling me 3 times but finally 6 months later, i arrived at my appointment with Dr Gross, he was late arriving, and called me in 20 mins after my appointment time, there was no discussion, no explanation to what he was about to do, just asked me what i was in for, questioned the reason why it needed to be removed and then cracked on, this made me feel uneasy, i didn’t feel comfortable to start with, and could of done with some understanding of the procedure and what to expect etc. Anyway, I get numbed up and they start extraction, during the yanking, i mentioned that it was hurting the opposite side of my jaw. i suffer with TMJ and was concerned, was hoping for some understanding, he stopped and looked and me and just said what you want me to do? stop? it was very abrupt and felt it’s best i just sit back be quiet and just allow him to carry on, this made me feel so uneasy i couldn’t help but cry slightly. the tooth was removed but the roots i think snapped (wasn’t explained to me) he just just the tooth’s out but the roots are still in there but i wont get them out cos your in too much pain, told me to rinse handed me a piece of paper with information what to expect and sent me on my way. I left feeling violated, uneasy about the whole situation, unaware of what was done, what wasn’t done, why roots were left in, what to expect? and didn’t have a clue if i needed a follow up or not. For a private practice this really wasn’t the service i was expecting. anyway that was saturday morning, within 24 hours i was in severe pain, waiting till monday to call and question this to see if it was normal, i was told he wasn’t in and if i wanted to be seen id need to pay £125 for an emergency appointment. I waited until tuesday to see Ragu, the receptionist was very difficult when i tried to book something on tuesday, again not sure why but i ended up visiting tuesday 525pm he seen me cleaned it and told me the pain was normal and made a comment about my pain threshold and how it must just be me, i went home and again continued to be in agony, thursday morning, i couldn’t continue with the pain, it wasn’t gettin any easier and was struggling with the amount of pain relief i was taking, so called and asked if i could be seen, once again Ragu wasn’t available, so this time i had to pay £125 to be seen, I seen Farzana Mohammad, she was lovely very caring welcoming, she was concerned about the roots left in, took x-rays and mentioned she really wants them removed to promote safe healing, she checked the wound cleaned it and packed it due to dry socket, she told me she was discus with her manager the best way to move forward for the root removal and that she would call me back by end of day, I have not heard from her. After this visit I visited again, as the pain was getting worse, radiating into my ear jawline and neck, but yet again Dr Gross told me my pain was normal and that there was no need to keep coming back! I decided to seek another dentist practice to see if someone else would give me a second opinion, low and behold, the new dentist, diagnosed me with an infection in my lower jaw around the roots that’s Dr Gross left in, and failed to check on multiple post check ups when I was complaining of extreme pain. I made a complaint to the Practice Manager who had no interest in resolving this matter or less I kept paying each time, she wouldn’t talk to me on the phone, only email, which took days at a time to reply, all her responses faved the Dr Gross even through its clearly Patient negligence. This dentist is only interested in making money and i’d highly recommend you spend yours elsewhere

Fantastic experience: I’ve just finished my Invisalign and composite bonding treatment, and I couldn’t be happier with the results! Dr Helen and Lucia were amazing the whole way through — super friendly, professional, and made me feel really comfortable. The treatment coordinators Emma & Zara were great too, always helpful and quick to answer any questions. Couldn't recommend the team more!

Fantastic experience: Had my Invisalign treatment done with dr.helen . Couldnt be happier with my results they were great. Both the dentist and the nurse are incredibly professional and ensured that i was happy at every stage of the treatment. The reception team were always welcoming, polite, and helpful with scheduling and reminders. Highly recommend the practice for any sort of treatment in general

Fantastic experience: First time patient presenting with pain. Impressive set up. Greeted by polite, smiling receptionist. Seen by Dr Inga Brice who was extremely empathetic and inspired confidence in a short time.

Fantastic experience: Thank you Fasana. I had an old filling that had chipped in one of near to front teeth. Service was good but the renewed filling didn't look or feel quite right for me.....Fasana booked me back in asap. She removed filling completely and re did after we discussed how I wanted it to look. I'm happy now, thank you Fasana and team.

Positive experience: Recently had two implants with Dr Radu Gross.I was impressed by Radu Professionalism and treatment .A big thank you to is assistant Lucia for her professional friendly manner and making me feel comfortable,Regards Steve.

Positive experience: Being a very anxious person especially in a dental setting. I've come a long way and now I'm more at ease going to appointments ,my teeth are all in good condition to start invasign with magda . (Which I've always wanted to do) all thanks to mo. Also the support received from emma and Danielle.

Fantastic experience: Excellent service Both Helen and Lucia were so friendly and helpful. They put me at ease and made my visit stress free Very professional. Thank you ladies.

Fantastic experience: Not long finished my Invisalign treatment with this practise. From start to finish it was smooth as you would want to expect. Helen and Lucia always made me feel at ease knowing going the dentist puts me on edgeEmma the Treatment Coordinator who also dealt with me was always helpful and happy which made the process 100x better.

Negative experience: Service is good but the costs are ridiculous. Don't have any work done here without speaking to other dentists as it costs at least double what other dentists charge

Negative experience: I had a very disappointing experience with this dental practice. We clearly agreed on a specific price for a particular service before proceeding. However, when it came time to move forward, they nearly doubled the cost. They tried to claim there was a “misunderstanding,” but there was absolutely no confusion — we discussed a specific treatment and a specific price. This wasn’t a mix-up; it felt like a bait-and-switch. It’s dishonest and completely unprofessional. I would strongly caution others to get everything in writing beforehand or, better yet, avoid this place altogether. They come off more like con artists than trusted healthcare providers.

Fantastic experience: had an emergency appointment today with Hugo Ferreira as I have been having toothache for a few days he was absolutely amazing put me completely at ease and removed my tooth with no pain he was so fast I would definitely recommend this dental surgery fantastic service

Fantastic experience: I am someone who is petrified of dentists. Having 3 teeth out with Helen Fullstone has restored my faith in dentistry after me having long term fear. The 3 injections in the front bottom gums was just a tiny pinprick and the teeth were out before I knew it. Totally pain free. Shis so gentle and such a nice person I would highly recommend her work. She is based on the Baglan Moors Port talbot and I would suggest anyone that has had a long time fear of dentists should definitely, if they can get in with her, do so. Thank you so much Helen.

Fantastic experience: Wow!! What a great experience I had today… after losing half my tooth a few days ago and then the filling too… I had to find myself a dentist and had seen “my dentist” had opened in Baglan. I called and was given an emergency appointment in a few days… I went along today… was seen 10 minutes early, spoke to the dentist to explain my issue… was given an X-ray, had the treatment options explained along with viewing the X-ray results, needed a large filling so was given a numbing injection… then had the old filling area cleaned and prepared and a new filling administered. All this in under 20 minutes! I didn’t feel at all rushed, had everything explained to me clearly and it real was a fantastic experience start to finish… right from the initial message and follow up phone call… an excellent experience throughout… thank you to my dentist’s Saira Safdar… and my dental nurse… I’m sorry not to have caught your name. I’ve already recommended the practice to friends and will continue to do so…

Fantastic experience: Big shout out to Helen today, for sorting out my chipped tooth with filling in She makes you feel so relaxed .. Im not the best of patients ( dentist is my fear ) .. Thank you so much Helen for being understanding about it , come away feeling alot better !! Definitely part of "My Denist " as from today Even the team of receptionists make you feel welcome.. Thank you x

Fantastic experience: Absolutely the best dentist I feel very lucky !!! The staff are so kind and caring and the dentist salah is fantastic… just a thank you to all ❤️

Fantastic experience: I have been treated by Salah over the past 8 months having extractions, fillings, dentures, crowns and I am delighted with the results. It has been a very intense journey but was made bearable  thanks to Salah and his wonderful team-Sara, Aimee and Yogi. I was very nervous during some procedures but he fully explained everything and listened to any concerns or questions I raised in a very considerate way. I am an older client and have seen many dentists in the past and can honestly say Salah is amazing. If I could give him 5+ stars I would.

Fantastic experience: The treatment I received today off Helen and Lucia was outstanding.They both treated me with total kindness .I had to have a filling which was done professionally and I felt at ease the whole time. Thank you both so much

Fantastic experience: Myself and my husband had invisalign with Magda and Katie and we couldn't be happier with the results. Always a professional and friendly welcome, Thank you both ❤️

Fantastic experience: Hygienist Jamie and the lady working with him today (I, shamefully, forgot to ask her name) are simply the best you could ask for. I have been incredibly stressed regarding the health of my gums for the last year and a half after being led to believe I had periodontal disease by a previous dentist (not a dentist working for this practice might I add). Jamie viewed my xrays and did a check of my teeth/gums ahead of the scale and polish and assured me that I have no signs of periodontal disease. I could not be more relieved and I even had a little cry of joy, which this pair handled excellently. The appointment went off without a hitch from there and my teeth have never looked so clean and bright - I can finally smile again. I cannot thank you (or recommend you) enough.

Fantastic experience: Outstanding service , friendly staff and Dr salah is a truly wonderful dentist

Fantastic experience: On behalf of my mother-in-law, Sian Jenkins. “Thank you very much to Dr Helen Fullstone for my recent treatment. I’m very happy with the end result where Helen has corrected previous work that left me in a lot of pain. I can only say she is a genius. And very kind too. Very highly recommended!”

Fantastic experience: Just recently had my teeth cleaned and polished with jamie, robert also doing treatments and Roxanne changed my smile yesterday was nearly in tears leaving never thought I’d smile again thank you ever so much for making me feel so welcomed and comfortable and all the advice can’t wait for my next appointment with Jamie I love how clean my teeth feel afterwards well worth it!

Fantastic experience: Been in absolute agony with me tooth since Friday night and had and appointment the Dr Helen Fullstone this morning and she have taken the tooth i am pain free for now thank you so much really appreciate you taking it out here is the culprit

Fantastic experience: Mo did a great job at saving my tooth and giving me advice thanks mo, all good

Fantastic experience: Saw the hygienist Roxanne.fantastic lady.made me at ease and explained everything .would definitely recommend her to anyone. Made my experience less daunting for future visits as I explained to Roxanne I had very bad anxiety beforehand due to previous traumatic treatments with totally different dentist in the past. This has now gone because of her care and expertise .Thank you Roxanne you will never realise the difference you have made by just being you.

Fantastic experience: I had an emergency appointment with my Dentist today. From the time I went in, I was greeted by Ingrid And Ellie Who Was very helpful, polite and made me feel at ease. The Dentist I saw was Salah Alkhdairy. He was extremely professional, very informative, polite, explained everything in detail and easy to talk to. His dental nurse was also very reassuring and helpful. Thank you, I would Highly recommend.

Fantastic experience: My dentist is Hugo. I have anxiety about going to the dentist due to a past experience with a different company. Hugo has been great at helping me with my dental plan which included (scary) extractions as well as having a full metal brace fitted for straightening! Him and his team are very professional, friendly and approachable! My confidence in attending dental appointments has sky rocketed and I’m very grateful to have care provided by such a lovely team ☺️

Fantastic experience: Thank you Dr Saira Safdar for the excellent treatment and care I have received. I am very grateful for the gentle approach and professionalism she has shown throughout and would highly recommend .

Fantastic experience: I had an appointment on Tuesday afternoon for 2 fillings,this lovely lady came out to call my name she was very friendly and chatty and i commented on her jazzy top with dentist related pictures on .When I sat in the chair she instantly made me feel relaxed as I never met her before I believe she was new she was very concerned over my chipped frount tooth as I had a few fillings in the same tooth she communicated all the time with what her plans were to remove old fillings in the tooth and replace with one complete new filling .Once completed handed me a mirror to make sure I was happy with the shape and made sure that I had enough room to floss I'm so pleased with the amazing results I feel more confident and my tooth shape is back to normal AMAZING Thankyou so much for putting me at ease ...Also want to thank the other lady in the room for sucking all the stuff out of my mouth she was lovely too .when I went to pay I asked if they had any space for new NHS patients for my daughters ,the lovely young lady on the frount told me she would ask the Dentist and ring me back with an answer .Thankyou all for going above and beyond

Fantastic experience: Salah has been my dentist for the past year and has been brilliant. He performed my filling today and he talked me through each step and made sure I had enough local anaesthetic so I didn’t feel a thing throughout the whole procedure. He also always takes the time to answer any questions I have. Would 100% recommend :)

Fantastic experience: Though I can’t recommend the dentist as a whole, I would highly recommend the dentist Salah. He takes his time to explain everything very well and is very gentle in his approach. Provides great advice and I am very glad to have found such a good dentist.

Fantastic experience: Absolutely amazing!! Dental nurse Paris and dentist Salah best experience ever with a dentist!! He is so thorough and genuinely interested in his patients whilst Paris was very reassuring and tentative throughout!! Thank you both

Fantastic experience: My daughter wouldnt go to the dentist as she was scarred but after seeing Salah Alkhdairy from mydentist port talbot he spoke with her she had to have 4 baby teeth out ive got to say my daughter was ok after he explained and made her at ease he was amazing best dentist ever she was so relaxed having the teeth out she had to go back a few times to have this done and everytime he was amazing hes exellent with kids and people who dont like dentists hes a credit to the denatal practice many thanks

Fantastic experience: I had an emergency appointment with Dr. Shriki with 2 subsequent follow up treatments, all excellent. Was made to feel very comfortable and everything was explained fully. An very good experience from start to finish, would highly recommend.

Fantastic experience: Dr Salah has been bloody brilliant superb as always

Negative experience: Appointments frequently postponed without informing the patients (this happens for almost every appointment with every family member). Usually rearranged for several months later, even for children who have conditions which the dentist stresses must be monitored regularly. When seen, the dentists themselves are very good. The organisation of the practice itself is awful.

Fantastic experience: Visited dentist for possible root canal procedure with Dr.Farzana Mohamed. Feeling very nervous. After detailed examination we discussed options both Short term , and long term. After I had all information we had a plan. I can honestly say she was tremendous. I felt we discussed everything and she informed me of everything . She calmed all my anxiety, showed me my X-rays and showed me all my teeth issues. I can totally recommend her she was 5 star. It reminded me of my old dentist Mr, Pain !!!!

Fantastic experience: I have just finished my treatment with Dr Helen Fullstone and Lucia. I had Invisalign, teeth whitening and composite bonding. The finished results is impressive. I’m so happy they were just brilliant and I would highly recommend them!!! thank you so much Helen and Lucia First Class!!!

Fantastic experience: DR Saira Safdar is amazing, over the years I have had extreme dental work completed and she’s the best dentist I’ve ever been too. Her down to business no nonsense approach it’s brilliant and reassuring. I promise you will never meet a dentist like her. Thank you so much

Fantastic experience: A huge thank you to Dr Magda and her nurse Katie for making my recent visit for a tooth extraction a very comfortable and stress free experience. Dr Magda always provides a professional and friendly service and puts me at ease and out of pain! I couldn’t recommend her enough.

Fantastic experience: I had an excellent experience with my treatment, I was nervous to start but both Dr Inga and nurse Ceri were great with me, they offered me plenty of breaks if I needed them, I stuck with my treatment as I was made to feel so relaxed, and I can eat steak again now!

Fantastic experience: Lucia and Helen at this practice are amazing. I was expecting an absolute nightmare having my wisdom tooth removed today...It was completely painless! I was in and out in 10 minutes I couldn't believe it. All the staff have always been happy and polite, I highly recommend this place.

Fantastic experience: Very welcoming, staff very polite and helpful clean place very professional

Fantastic experience: Once again Hugo and Emma do a fantastic job. Yes it hurt having the injection for an extraction but Hugo made me feel at ease and Emma quick to put a couple of puns in to keep me feeling at ease. Could not have asked for a better though slightly painful at times appointment.

Fantastic experience: Great service and very professional. I had a tooth removed, and both Helen and Lucia made sure I was comfortable and not in any pain constantly.

Fantastic experience: I have been receiving treatment with Sam the hygienist over the past twelve months As a very nervous patient Sam has been brilliant putting me at ease at every appointment I cannot recommend Sam enough, also i must mention his dental nurses they too are absolutely brilliant, friendly and caring Thank you so much, you are making my experience attending the dentist a lot less stressful

Fantastic experience: I started my implant journey in March, even though it was a long and stressful process, it is finally over and I couldn't be happier. The TCO Emma was amazing and always put me at ease, I probably would have had a breakdown if it wasn't for her. Radu did my implant and even though there were a few teething problems, he's done a fantastic job. Can't thank the team enough. My tooth saga is finally over and I can emjoyy mew mashers. Thank you guys

Negative experience: ABSOLUTLEY appalled at the service and customer service I have received at Port talbot MYDENTIST today. My appointment has been booked in advance for well over a year, go to my appointment (I have been suffering with gum problems for a while now) wanted to speak to them about this at my appointment as I'm now in pain so waited for todays appointment. A lady booked me in was told to sit and wait, waiting 10/15 minutes to be asked back up to reception for the receptionist to tell me there had been an emergency and I wasn't going to be seen today. No advice or antibiotics given other than to go and buy corsadyl mouthwash!! Assumed I could come back Monday for rearranged appointment. I specifically arranged childcare for my appointment today as its the 6 weeks holidays for then to cancel the appointment whilst I was sitting there. If I could give this review 0 stars I would so I had to give 1 star.

Negative experience: Signed up here privately in January, when my NHS dentist went private. I was charged £250 for a filling ' which I'm still having problems with', on top of a consultation fee!. I found out if I had stayed with my old NHS dentist and gone private with him, a filling would cost £72!!, my old dentist is also dentaplan, absolute extortion

Fantastic experience: 'My Dentist' Hugo HF,is excellent always courteous, very experienced and professional. Also the support staff are lovely

Fantastic experience: After 30+ years of having a huge phobia of dentists, since having 4 of my wisdom teeth removed, I finally plucked up enough courage to walk in and make an appointment at My Dentist. An appt was made with Dr. Mo for me to have 2 extractions that same day. I returned a few hours later nervous and full of anxiety. Mo not only made me feel relaxed (which I have to say is not easy when you see 2 needles with my name on them) but he talked me through it step by step of what he was doing and why, so professional, friendly and that calming voice was much better than sitting in the chair with a total stranger while being given the silent treatment! The after care they gave was second to none, it’s the small things like ringing the following day asking how you are feeling and getting on that impressed me. I will NOT be going to any other dentist from here on in. Thankyou for making it a more positive experience Mo ❤️

Negative experience: Update: I have lowered to one star as true to form this business suggested that my review was posted by mistake. I note that they are sorry to receive a low review, presumably not sorry for the pain and discomfort they caused. My review is not a mistake - My appointment was 9th Jan 14:40. I'd rather leave a public review because: 1: I don't want to deal with you. 2: It holds you accountable Original Review: I had a molar removed due to decay caused by an impacted wisdom tooth, the tooth had to be broken up to remove it because the way my wisdom tooth had grown into it made it complicated to remove. After the extraction I was sent home with a leaflet, a brochure(advertising implants and crowns) and a couple of gauze pads. A severe throat infection followed as well as 2 weeks of very bad pain in my jaw. Now, about 3 months after the extraction, what I believe to be left over tooth fragments are coming through the side of my gum at the extraction site. This place had the feel of most modern day, impersonal franchises who just seem to want to process as many people as they can, as quickly as possible and they charge top whack. I wouldn't go back even if they paid me.

Fantastic experience: I’ve just completed my Invisalign treatment and I couldn’t be happier with the results. I can’t thank Helen and Lucia enough for giving me the confidence to smile on my wedding day. Helen and Lucia made me feel at ease from the second I sat in the chair on day one. They are both so lovely and they genuinely care about you being comfortable and make sure you get the result you’re looking for. If you’re looking for Invisalign treatment or general dental treatment then look no further

Fantastic experience: I’ve been going to Helen since January and she’s been fabulous. I had to have a new crown, composite bonding, filing, fillings and whitening. It’s all been stress free, relaxing and I actually enjoy my appointments. Thankyou to Helen and the team!!

Fantastic experience: I’ve gone through my Invisalign journey with Magda and I can not recommend her enough! Magda has been so professional and friendly throughout the whole process, and I am so glad l chose to go with her. Magda’s given advice around my Invisalign and always ensured that I’m happy with the progress. Thank you to Katie and Tia for also making me comfortable when in the chair when having appointments and scans. Everyone has been so friendly and helpful at mydentist. Big thank you!

Fantastic experience: I have had Invisalign with Dr Magda and extremely happy with my finished results. Magda has been in contact throughout and has gone through everything I have wanted clarification with throughout the whole process. Even now on finishing treatment Magda has been responsive and helpful. Always friendly and welcoming. Thank you.

Fantastic experience: Moved to my dentist Port Talbot a year ago and they have been fantastic. My kids have always been a bit nervous of going to the dentist but they are quite happy to go since being with my dentist Port Talbot. Definitely recommend them.

Negative experience: The worst dentist I’ve been to in my 70 years on this planet, avoid at all costs. Arrived 5 minutes early to receptionist talking on the phone and computer then talking to her colleague, waited at the desk for5 minutes then sat down. Only 2 people waiting, girl finished talking at 10 past and I enquired when the dentist would be ready to be told I was 10 minutes late. I told her I was 5 mins early and to no avail. I was booked to have a tooth out only to be informed I wasn’t booked for that, they cancelled my appointment in July and now I’m waiting for middle of August to finish my treatment. Yes I’m on the nhs but surly I don’t deserve 3 world treatment. My wife also came out of this place in tears when she saw an awful argumentative dentist who just didn’t care and would only do the minimum. Avoid!!!!!

Fantastic experience: Had an appointment with Hugo and his assistant, both were amazing. Needed a cracked filling fixed and another filling. I genuinely thought they had only done one tooth when he said all done as I never felt him even touch the second tooth. Highly Recommended especially if you’re a bit nervous like me. Can’t recommend enough.

Fantastic experience: I have been a patient at My Dentist Port Talbot practice for a few years and I would highly recommend it to anyone. I attended this week for mine and my children’s check up. We always see Dr Helen Fullstone who is always so lovely to the children and immediately puts them at ease. Dr Helen Fullstone is professional and honest, I have never once felt forced a treatment and she explains everything clearly. I have had cosmetic work done and I’m so pleased with my results. I must add, the reception staff are always so helpful and have fitted us in quickly when my little boy had tooth ache. Really lovely practice. Highly recommend.

Negative experience: Had a wisdom tooth extraction. Had to book in with a particular dentist. Because he is "the best". Radu Goss. Certainly has NO manners. Barely spoke to me. Asked me to sign a piece of paper to say he had explained everything to me. After having Said barley 2 words. He DIDN'T explain that he would be sawing into my jaw. Ended up extreamly ill, borderline septic. Extreamly dismissive. I told him I was nervous as never even had a filling. Now left traumatised! Do not reccommend and will be making formal complaints everywhere!!

Negative experience: Went as an emergency NHS after contacting 111, with a cracked tooth causing pain ++ found the surgery itself a bit corporate and lacking atmosphere not good for the nerves and the dentist I saw put a temporary filling on half my tooth when I got out I found the crack at the back of the tooth hadn’t been filled, so still in pain and will probably have to spend another £30 I don’t have on another visit to a dentist

Fantastic experience: I have had a great service and experience at my dentist in Port Talbot

Fantastic experience: The best dentist around Magda Ferreira and staff at My Dentist friendly informing and reassuring I now have my smile back Thank you!

Fantastic experience: Had an emergency appointment with Hugo and Emma. I'm one of those nervous patients and really wasn't looking forward to it as I'd been in extreme pain since Wednesday with a broken tooth. I can't thank them enough for relaxing me, talking me through the process and generally being all round nice guys! Am going back next week for a full examination.

Fantastic experience: I saw Helen the dentist today and she was so lovely and made me feel at ease I have mental health and adhd so I get anxious but I felt really comfortable thank you

Fantastic experience: Thank you so much Hugo and Emma,it was a pleasure,if I could give you more stars I would, my dentist,you have a fantastic pair in them both,I would give them a pay rise,they stopped my toothache,which is priceless.

Fantastic experience: Ingrid and jenny at port talbot branch are amazing and very friendly survice I've had has been wonderful

Fantastic experience: Have to say, the entire team, from Ingrid on the desk, to Mo who's my dentist, just fantastic experience, which is an odd thing to say going to a dentist. But honestly Mo is so professional, but extremely caring and genuinely wants to ensure your as comfortable as possible. Life long patient for me!!

Fantastic experience: Been visiting this location for a couple weeks now and it's absolutely perfect. I'm a super nervous patient, but everyone here makes you feel very comfortable and are very caring. Pricing is very reasonable for the work you receive, getting appointments are swift too. My dentist in particular, his name is Mo, is absolutely fantastic. Really helped me feel calm when I was nervous, very professional and polite - does a fantastic job on improving my teeth! Thank you so much, me and my fiancé will keep coming here for all future work!

Negative experience: Was cold called and told I was still NHS with them, so booked and went along for the appointment. Luckily I double checked I was definitely NHS when I arrived and before I went in for the "check-up" because they admitted I wasn't NHS and after the appointment they were going to charge me £50 as a private patient. So I immediately walked out. Be very careful.

Fantastic experience: Absolutely amazing dentist! She’s so nice and reassuring and the work she’s done on my teeeth are outstanding, the colour match and shape just perfect! Can’t thank you enough!

Fantastic experience: Salah is an amazing dentist and has gone above and beyond for myself and my daughter

Fantastic experience: Well where do I start. What a fantastic service I received today by the very talented Helen Fullstone .I am so happy with my composite bonding, highly recommended. Explained every step and put me at ease. Also a huge mention to Emma nurse, wonderful lady ❤️