mydentist, Killingworth, North Tyneside
Information about mydentist, Killingworth, North Tyneside
NE12 6YT, Newcastle Upon Tyne
Opening hours
- sunday: (closed)
- monday: 8h-18h
- tuesday: 8h-20h
- wednesday: 8h-18h
- thursday: 8h-20h
- friday: 8h-17h
- saturday: (closed)
mydentist, Croydon Road, Caterham is a dentist offering: dental exams and checkups, emergency appointments, dental fillings, hygiene, extractions, composite bonding, NHS appointments, dentures, whitening, straightening, and dental implants in Caterham
Our comment from Top Dentistas about mydentist, Killingworth, North Tyneside:
Located in Killingworth, mydentist is renowned for its welcoming atmosphere and exceptional patient care. Clients consistently commend the friendly and professional demeanor of the staff, highlighting the following points:
- Top-notch Dentists: Patients have expressed their satisfaction with the quality of care provided by various dentists, like Ruairi and Flavia, who are praised for their professionalism and ability to put nervous patients at ease.
- Empathy and Understanding: The staff's emphasis on patient comfort and understanding is frequently mentioned, with many reviewers stating they felt genuinely listened to during their visits, which significantly alleviated their anxieties.
- Efficient Service: Many customers appreciate the promptness of appointments and how the team efficiently handles emergencies, ensuring patients receive necessary care without unnecessary delays.
- Child-Friendly: The practice is also recognized for its kid-friendly approach, making dental visits less intimidating for younger patients, which parents have applauded.
- Excellent Facilities: Reviewers note the cleanliness and modernity of the clinic, contributing to a pleasant overall experience.
In summary, mydentist in Killingworth has established a reputation for high-quality dental care, ensuring that all patients, regardless of their dental anxieties, receive compassionate and skilled treatment.
Services and Treatments
mydentist, Killingworth, North Tyneside: Reviews
Fantastic experience: I give five stars it was okay the staff are helpful and polite and it gets busy awell
Thanks for the positive feedback, Louise! We're glad to hear that our staff was helpful and polite during your visit.
Kind Regards
mydentist Patient Support Team
Fantastic experience: My dentist is called Flavia. All my life, 73 years I’ve been terrified of dentists. Not now! Flavia is an outstanding dentist and a great lady. Her nurse is also outstanding. Highly recommend this practice.
Hi Steve. Thank you for sharing your wonderful experience. We're pleased you found such comfort and excellent care with our team.
Kind Regards
mydentist Patient Support Team
Fantastic experience: This review has been long due. I am so grateful to my amazing dentist, Ana and the staff for the treatment and care they've provided. Right from the promptness, empathy and politeness of the receptionists in accommodating my emergency appointments as I was in terrible pain up to the treatment and care provided by my dentist, Ana and her colleagues, it's been a wonderful experience with this practice. As a special mention, Dr. Ana has even done a courtesy call back to assess my condition during the course of my treatment and accommodated me for a prompt last minute check up. I highly recommend her with regards to kids dental check ups as well as she's been brilliant with my 2 year old and he absolutely loves his dental appointments, thanks to Dr. Ana.
Thank you for your wonderful feedback! We're delighted to hear about your positive experience with our practice. We're pleased our receptionists could accommodate your emergency appointments promptly, and that Dr. Ana's courtesy call and last-minute check-ups made a difference. It's especially rewarding to know your 2-year-old loves his dental visits with Dr. Ana - creating positive experiences for our youngest patients is something we take great pride in. We appreciate your recommendation!
Kind Regards
mydentist Patient Support Team
Fantastic experience: Recently finished 18 months of clear correct with Ruairi, and I couldn’t be happier with my results! Ruairi always made me feel at ease, and was so informative and understanding throughout the treatment plan. Amazing experience and would highly recommend!
Hi Emily. We are pleased to hear about your amazing experience with your clear correct treatment! It's wonderful to know that Ruairi made you feel at ease throughout the entire 18-month journey and provided you with the informative and understanding care you deserved. Your satisfaction with the results is exactly what we strive for, and we're glad that you couldn't be happier with the outcome. Thank you so much for taking the time to share your positive experience and for recommending us - it truly means the world to our team!
Kind Regards
mydentist Patient Support Team
Fantastic experience: I would like to thank Dr Sasha and Bethany for there high professionalism, skill, and patient care I received today. There friendly manner and caring approach enhanced my experience, resulting in feeling calm, comfortable and stress free throughout my treatment. Thank you !
Thank you for your wonderful feedback. We're delighted our team provided professional, caring treatment that kept you comfortable and stress-free.
Kind Regards
mydentist Patient Support Team
Fantastic experience: 1st time I’ve ever been listened to by a dentist. Cameron S was brilliant and helpful. Practice was really clean and all staff helpful. Would definitely recommend.
Hi Elizabeth. We are pleased to hear you felt truly listened to and that you would recommend our services. It is amazing to hear that our clean practice and helpful staff made such a positive impression.
Kind Regards
mydentist Patient Support Team
Negative experience: Not happy whit that place at all massive disappointment at my last visiting in...My dentist I haven't received the full treatment plus My dentist did have plenty member staff to work on my visit but somehow there decided to cut it, half in half my full treatment. So I was not happy to coming back forwards. In Killingworth My dentist practition and I'm sure this is happening to all the patients with the same problems,...
We are very sorry to receive your 1-star review and would appreciate the opportunity to investigate this further for you. Please email [email protected] detailing your concerns and we will investigate accordingly. Alternatively, if you haven't already please do not hesitate to contact the practice manager to discuss this further.
Kind Regards, Leanne.
mydentist Patient Support Team
Fantastic experience: Fantastic experience with Ruairi had teeth whitening as well as some dental work would absolutely recommend teeth whitening pain free and great results thank you Ruairi
Hi Michelle. Thank you for taking the time to share your fantastic experience. We are so pleased the teeth whitening and dental work exceeded expectations.
Kind Regards
mydentist Patient Support Team
Positive experience: Visited today (Tuesday 30th September) for my first appointment. The dentist was excellent and very professional. However, the receptionist (dark hair, glasses) was extremely abrupt when booking me back in for treatment. Her attitude was unnecessary and unwelcoming — she needs to learn how to speak to people
Hi Emma. Your thoughts are important to us, and we value your feedback. We sincerely apologise for the unwelcoming reception experience you encountered during your visit on Tuesday, September 30th. This is not the standard of service we strive to provide. We would like to address this issue and improve our service. Please contact us at 0191 268 6502 to discuss this matter further, so we can better understand the situation and take appropriate action. We appreciate your bringing this to our attention and hope to have the opportunity to make things right.
Kind Regards
mydentist Patient Support Team
Negative experience: Used to like this dentist but my recent experience really put me off. I was trying to get through on the phones and got cut off (no1 bothered to call me back), left numerous voicemails too or just waited in the queue and also got cut off. I was charged for an appointment that didn’t go through so alongside the phone issue there seems to be a booking issue too, same thing happened to my sister who had to pay twice to be seen and then get a refund after. Drive to the practice which was bizarrely closed despite saying open on google, tried again and was told they’d look into my query, heard nothing so emailed to which I was finally refunded. Asked about feedback/complaints and was ignored. Not sure what’s happened to this dentist but the customer service is shocking so I have now left the practice. My issue really could’ve been resolved super easily but doesn’t seem like anyone’s bothered!
Thank you for your feedback. I am very sorry to hear of your dissatisfaction with the service you received from our practice. I would like to apologise for the experience as you have described. Our mydentist Patient Support Team will be happy to discuss your concerns with you. They can be contacted via our website mydentist.co.uk Alternatively, if you have not already done so, I would recommend that you contact the practice in the first instance and ask to speak to the Practice Manager.
Kind Regards,
mydentist Patient Support Team.
Fantastic experience: I’m a very nervous patient just had two teeth out and pallet fitted in one visit didn’t feel a thing 5 stars Paula Neth Ybot excellent work
Hi Moira. Thanks for sharing your positive experience. We understand dental anxiety and are pleased you felt comfortable during your treatment.
Kind Regards
mydentist Patient Support Team
Negative experience: Good luck getting through to get an appointment as waiting ages and get cut off. Once you do get through told will be 6 weeks until you can get a follow up appointment even though I'm in pain! I bet if I was a private patient paying £1000's I would be top of the list!
We regret to learn about your appointment difficulties and wait time concerns. While we do our best to minimise cancellations, we know the impact it has on our patients, especially when it happens repeatedly, and we’re very sorry for the inconvenience and disappointment caused.
In terms of appointment frequency and availability, the current NHS contract does place limitations on how often we can offer routine check-ups and how quickly we can see NHS patients — particularly when demand is high and staffing is stretched. We understand how frustrating it can feel when private appointments seem more readily available, but we assure you this is not about preference — it’s about capacity within the constraints of the NHS system.
Kind regards,
Julie - mydentist Patient Services Team Leader
Fantastic experience: Can't thank the staff enough for the treatment I received, first tooth extraction very nervous but the dentist (sorry can't remember his name) calmed me and got me through with no pain. Great after care advice, won't say I enjoyed it but was so pleased with the service. Thanks guys
Hi John. We are pleased to hear about your positive experience with your first extraction. Thank you for trusting our team with your care.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Went to this dentist for an extensive two session root canal. Was helped my Paula and Moyà who were both kind, considerate, caring and professional throughout. Genuinely awesome service and I couldn’t be more pleased with my experience. Thank you ladies for your time and hard work!
Hi Jill. We are pleased to hear about your positive experience with our team. Thank you for recognising Paula and Moyà's professionalism and care during your extensive two-session root canal treatment. We appreciate your kind words about their considerate and caring approach. We will be sure to pass along your gratitude to Paula and Moyà for their time and hard work. Thank you for choosing our dental practice.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Fantastic customer service from Elaine, thank you so much!
Hi Jane Amis,
Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback for Elaine.
Kind Regards
mydentist Patient Support Team
Negative experience: Very upsetting experience with Gaurav Jamnadass. My son is scared of needles but had agreed to attend the dentist to get some fillings done. This man wasted our time going through the treatment options (we had already discussed them on 2 separate occasions with him and the colleague he initially told us would need to do the fillings), kept recommending we went to the dental hospital or get one of his colleagues to do the work instead. He kept misreading the xray (his assistant had to keep correcting him) then when I did try to book another appointment with him to get the work done, he decided we would need 2 appointments on separate days to do the work. We had already decided with his colleague that the work could be done during one appointment due to the stress the visits would cause my son. I was waiting for him to finish speaking so I could explain this, when he told me to ‘calm down’. An obvious ploy to get me angry so he would not have to do the work himself. I will not be going to this dentist again.
We are very sorry to receive your 1-star review and would very much appreciate your further feedback. If you have not already done so I would encourage you to contact the practice and ask to speak with the Practice Manager. They will be happy to discuss your concerns with you.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I've had check ups and work done by Ruairi at Killingworth branch a number of times. I would highly recommend Ruairi for nervous patients of any age. He is extremely patient and understanding. I've had a life long phobia of the dentist, but Ruairi and the staff make the experience much easier.
Your positive feedback is greatly appreciated! We are thrilled to hear about your positive experience with Ruairi at our Killingworth branch. Thank you for sharing your experience with us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: This is the first dentist I have not been frightened to go they were the best
Your positive experience at mydentist, Killingworth is wonderful to hear. Thank you for sharing your feedback with us.
Kind Regards
mydentist Patient Support Team
Negative experience: Whilst in my appointment this morning a member of staff knocked on the door, entered and asked if it was an appropriate time to speak to my dentist about another patient. Why on earth would she think it was an appropriate time? What’s happened to patient confidentiality? She shouldn’t have had to ask if it was appropriate (totally inappropriate) and perhaps some training is needed
Your feedback is extremely important to us, and we sincerely apologise for the experience you had during your appointment. We take patient confidentiality very seriously, and we understand your concerns about the interruption during your visit. We would like to address this issue and ensure it doesn't happen again. Please feel free to contact us at 0191 268 6502 to discuss this matter further. We value your input and would appreciate the opportunity to make things right. Thank you for bringing this to our attention.
Positive experience: I am a pensioner and NHS patient I was happy with the treatment but was charged private payment which was quite a lot.
Hi Robert
We sincerely apologise for any inconvenience or confusion regarding the private payment for your treatment. As an NHS patient, we understand your concern about the charges. We would like to discuss this matter further with you to ensure everything is clear and to address any questions you may have about the billing. Please feel free to reach out to us at 0191 268 6502 at your earliest convenience. Our team is ready to assist you and provide clarification on the payment details.
Kind Regards
mydentist Patient Support Team
Fantastic experience: The service I received from Funmi and Holly was amazing. Funmi is an outstanding dentist and I can not rate her highly enough
Thank you for your review! We're thrilled to hear about your amazing experience with Funmi and Holly at mydentist in Killingworth.
Kind Regards
mydentist Patient Support Team
Fantastic experience: My dentist was called Carlos, fair to say I did not make it easy for him as I'm very scared, he made me feel very safe and secured did an amazing job on the teeth 4 fillings spaced out was nervous everytime but he really knew what to say and do to make me feel comfortable
We are glad to hear that Carlos made you feel safe and secure during your visit. Thank you for taking the time to share your experience with us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: We have been going to my dentist in killingworth for years and really like our normal dentist but this week my children were with Victoria (Therapist and hygienist) for an x ray and teeth coating for one child and a filing for the other. Victoria and the dental nurse were brilliant. My first child went in the chair and they were great at explaining each stage in a child friendly way. My second child is neurodivergent and was finding waiting overwhelming with all the sounds,lights etc. she was tearing up before she got in the chair and I can't sing the praises of Victoria and the dental nurse more. They spoke calmly, showed the tools, let her touch things before they went in her mouth, showed her how the dryer wand worked and explained to her how she could raise her hand if she needed a break. Giving her control of the whole experience. I would say their treatment was because her neurodiversity BUT they were absolutely lovely with my older child too AND Victoria saw me today for a filling and was so calming/ great with me too. So I actually think this is just naturally Victoria and she is just fantastic at her job! Thanks you so much to you Victoria.
We're delighted to hear about your positive experience with Victoria at mydentist, Killingworth. Thank you for sharing your detailed feedback! It's wonderful to know that Victoria and the dental nurse were able to provide such excellent care for both of your children, especially considering the unique needs of your neurodivergent child. We're proud that our team was able to create a comfortable and reassuring environment for your family. It's great to hear that you also had a positive experience during your own appointment with Victoria. We appreciate your kind words and will make sure to pass along your compliments to Victoria and the team.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Excellent Dentistry from Gaurav, assisted by Julie, on carrying out a tricky root canal via a bridge. Many Thanks Russell
Thank you for your wonderful feedback. We're glad to hear you had an excellent experience with Gaurav and Julie during your root canal procedure.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Pleased I found this well organised practice, I'm not registered and it's very hard to find a dentist and get appointments when you need one. I had a decayed tooth partially removed at another dentist that was painful for over 3 weeks, they couldn't get the whole tooth out and referred me to NHS oral surgery 6 month waiting list, risking infection so I felt I had to go private. At mydentist , reception was welcoming, I was quickly given appointment I requested overall checkup and had the tooth completely removed soon after, no pain this time. Very professional, friendly, put you at ease, I highly recommend them.
Thank you for such wonderful feedback for our practice. It’s great to hear that we could see you and that your dental issue was quickly resolved and I'm really happy to hear that your treatment went so well. It’s great to hear that following your visit you would recommend us.
Kind Regards
mydentist Patient Support Team
Negative experience: Very poor service, rushed through and condescended to. Seemed to be keen to make quick money and a simple procedure like mine wasn't making them rich. Teeth came out more chipped and jagged than the way they came in. Almost swore off the dentist after my last experience with them, but ultimately had to get the same treatment repeated elsewhere only a few months later which was far more professional and much less painful. Won't be returning to this practice.
We are very sorry to receive your 2-star review and would very much appreciate your further feedback. If you have not already done so I would encourage you to contact the practice and ask to speak with the Practice Manager. They will be happy to discuss your concerns with you.
Kind Regards
mydentist Patient Support Team
Negative experience: Reflects the state of the UK at present. I’ve been removed from their books for not booking an appointment within 1.5 years and now I’m forced to go private because there are no other available NHS dentists I can find. I’ve been registered with this surgery for 46 years since it was originally amalgamated from Forest Hall. What exactly am I paying my taxes for? Grossly offended.
I am sorry to hear your feedback and would like to reassure you that our NHS patients are extremely important to us. Unfortunately like many other dental practices across the UK, the practice is suffering from a lack of NHS dentists and due to this is struggling to keep up with NHS patient demand. The volume of NHS patients wanting care is significantly more than the practice can now accommodate. This NHS dentistry challenge has been widely reported in the media, as increasing numbers of individual dentists are personally choosing to only work on a private basis. As the number of NHS dentists in the UK is limited, recruitment of NHS dentists is becoming increasingly more difficult and NHS appointments and NHS provision is being affected. As a company mydentist is conscious of this challenge and conscious that many patients are now able to only access private care. To help patients with this we have worked with private dentists to offer private care as affordable as possible. We do understand that a lack of NHS provision is frustrating, and we do remain committed to NHS dentistry and exploring ways to expand NHS care.
Kind Regards
mydentist Patient Support Team
Positive experience: Fab as I am realy terrified of dentists very caring
Thank you for such a lovely review for the practice. They are a wonderful team who I know work hard to offer exceptional care for their patients.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I went to see Ruairi and Moyà last year at Mydentist as I was so unhappy with my smile, Ruairi was so knowledgable and reassuring that I agreed to a plan with Clear Correct. Ruairi regularly checked in with me and was always available to talk or message with if I had any concerns. I thoroughly reccommend Ruairi for any future cosmetic dental work, he is the best! And he has the most amazing team working alongside him too!
Hi Kirsty, Thank you for such a wonderful review and recommendation. It is very much appreciated. I am so very pleased to read your positive comments for Ruairi and Moya.
We look forward to welcoming you back to the practice for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I've been with this dentist since I moved up here 8 years ago. I can honestly say they are the best dentist I've been to. The premises are modern and spotlessly clean. The staff are welcoming and professional. The dentist herself and her assistant make you feel comfortable safe and confident your getting a first class treatment. Which I have always received. I cannot recommend this practice enough. We'll done . 10/10
Thank you so much for your wonderful review and recommendation. They are a wonderful team who I know work hard to offer exceptional care for their patients.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I have avoided the dentist for years! Today was my first appointment at Mydentist in Killingworth and from the moment i arrived i felt at ease. Reception was friendly, quick and straightforward. I was taken to see Ruairi (Dentist) by Moya (Dental Nurse - who was lovely). Ruairi was absolutely brilliant, he put me at easy, made me feel comfortable and also gave me confidence about my teeth. He gave my teeth a good polish and my teeth have never felt better - I am so happy with the service. Thank you Ruairi for listening to me and helping me with my fear of dentists xx
Hi Stephanie, thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your lovely comments for Dr Ruairi and the practice team,. As a company we understand that for many the dentist can cause for certain angst so we try our absolute best to avoid this dread apon appointments and I'm delighted to hear that your practice managed to ease your nerves whilst providing care to standard,
Kind Regards
mydentist Patient Support Team
Fantastic experience: Viktoria is a treasure for this clinic. Lovely lady, amazing care, great attention to details, outstanding customer service as well. Thank you very much
Hi Daniela, Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Viktoria.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I have been registered with Killingworth dentist for years. I have had some good dentists there, who have all been professional and respectful. However my dentist for the past 18 months has been Ruairi, who is absolutely fabulous. At the start of my treatment with Ruairi, I was 60 years old. I have always been anxious, but he and the dental nurse Maya both have a good approach (friendly and professional), which helped me to relax for treatment. I have always been embarrassed by my teeth as I have a large overbite and the teeth were badly positioned. When I explained to Ruairi how embarrassed I was by my teeth he offered me ‘clear correct’ to improve the overall look and health of my teeth. No other dentist offered this treatment previously: I can only assume it was because of my age. Clearly Ruairi treats all patients equally regardless of age etc. Within a year my treatment is complete. I am extremely happy with my result and now feel much more confident. Can’t thank Ruairi and Maya the dental nurse enough!
Hi Sandra, as a company we understand how people can be frightened of the dentist, it’s really important to us that our patients feel comfortable and reassured in our care. It’s great to hear that your dentist communicated your treatment with you so well. Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Ruairi and Maya.
We look forward to welcoming you back to the practice for your next appointment.
Kind Regards
mydentist Patient Support Team
Negative experience: So I've been taken off there system after 2 years and the worst appointment I've ever had at a dentist. So this lady came into the room, ignored my infected gums and tried too take a wisdom tooth out while I'm sat shouting I can still feel in my gums. In the end my whole body tightened up and I throw up outside off the experience and could barely make it home feeling like I was going too pass out. Look somewhere else or always take a second person too prevent my horrific experience. Also they only snapped my wisdom tooth they had tried too take out so keep in mind they aren't all good dentists.
Good afternoon Liam, we are very sorry to receive your 1-star review and would appreciate the opportunity to investigate this further for you. Please contact the Practice Manager direct to discuss your experience, alternatively please email [email protected] with further details and we will investigate your concerns and provide you with a response.
Kind Regards, Leanne.
mydentist Patient Support Team
Fantastic experience: Amazing service! Very friendly and helpful staff. I was incredibly impressed by my whole experience. I would highly recommend My Dentist.
Hi Martin, Thank you for taking the time to leave us a 5-star review and recommendation. We look forward to welcoming you back to mydentist for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Thankyou so much to Gaurav,extracting my lads tooth today..really thought it woukd be a dental hospital job...very scared child,but thanks to his excellent handling of him,he got the tooth out...big sigh of relief..thankyou so much.
Hi Pat, I'm happy to hear your sons treatment went well. As a company we understand how people can be frightened of the dentist, it’s really important to us that our patients feel comfortable and reassured in our care. Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Gaurav.
We look forward to welcoming your son back to the practice for his next appointment
Kind Regards
mydentist Patient Support Team
Fantastic experience: I am very happy with the treatment I received at this practice and I would highly recommend the practice to family and friends. Especially happy with Ruairi and Moya who treated me.
They are a lovely practice and I know that Ruairi and Moya will be thrilled with your review and recommendation.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I'd like to thank Ruairi and Moya from Killingworth Dental Surgery for the care and attention they have given me over the last few months to solve the Dental problem that was causing so much pain. Very professional, caring, patient and understanding.
Hi Denise, Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Ruairi and Moya.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
mydentist Patient Support Team
Fantastic experience: Brilliant service from start to finish. The reception staff are so professional and helpful, I have had a few aesthetics with Ruairi and he is fantastic, he made me feel really at ease, took the time to explain the treatments and the process as well as supporting with the aftercare.
Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Sadia & Karen were perfect. Explained my treatment really clearly, they both created a really nice atmosphere. Plenty of jokes to keep me entertained along the way.
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your lovely comments for Sadie and Karen.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Been receiving treatment over the last year for Aligners. Fantastic treatment by Ruairi Leonard on every visit. Very professional but very approachable if any problems occur. Would recommend to anyone thinking of using this practice.
I'm happy to hear your treatment went well, Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Ruairi and the practice team.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Thank you to Ruairi & Moya for the amazing service and looking after me after a dental accident. They really put me at ease and helped me get through the process seamlessly. Can’t recommend more highly.
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Ruairi and Moya.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I had an appointment with doctor Flavia and her job was amazing, really careful and attention with the patient. Totally recommend.
Its lovely to hear that you trust the practice with your dental care. Thank you so much for your review and recommendation.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Well had my last appointment yesterday I hope for a while I had the special Flavia self implants fitted. Flavia and Bev are brilliant have a laugh and Flavia is brilliant brings back many memories of Portugal for me.
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Flavia & Bev and the practice team.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I’ve been going to my dentist in Killingworth for clear correct aligners & teeth whitening. Ruairi is amazing and so lovely! He explained everything really well and I’ve now finished my treatment. Super happy with the results
They are a lovely practice and I know that Ruairi will be thrilled with your review and recommendation.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Appointment with Karen the hygienist and nurse Klaudia, both very professional and caring, as I’m a very nervous patient I was put at ease instantly. These two are a great asset to this practice…highly recommend.
They are a lovely practice and I know that Karen and Klaudia will be thrilled with your review and recommendation.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I was rushed this morning stuck in traffic, stressed and out of breath. The lady on reception was so nice, courteous and warm. Civility in healthcare is so important to patient care, but often not rewarded. Thank you and please know you made a difference to my stressful morning!
Thank you for your 5-star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I went to see dentist due to toothache. Told I had absess & maybe tooth could be saved via root canal. The tooth was too fractured as we got into the treatment but Daniel was transparent & gave me updates & advice as we went. He tried his utmost to save my beloved molar but the outcome was to extract it. However I felt happy that we explored all options & im a nervous patient but Daniel put me at ease & made the whole experience pain free. Thank You Daniel you were amazing.
Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I can’t thank Daniel and Hollie at the My dentist branch in Killingworth enough for their professionalism. As a nervous patient their care and patience put me totally at ease. It was so reassuring that I’m not fearing a return. Would definitely recommend.
Hi, as a company we understand how people can be frightened of the dentist, it’s really important to us that our patients feel comfortable and reassured in our care. It’s great to hear that your dentist communicated your treatment with you so well and that you would recommend us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: As someone who is nervous about going to the dentist, I can honestly say that I am always put at ease with the friendliness and welcoming staff MyDentist Killingworth. Like many people, I suffered from a bad experience years ago and this filled me with dread ever going back to another practice. However, I did and I chose this one and I have to praise Ruairi and Maya for their lovely calming nature to keep my nerves at bay. If you want to look after your gnashers, go visit this practice. I’m pleased I signed up to them.
Hi, as a company we understand how people can be frightened of the dentist, it’s really important to us that our patients feel comfortable and reassured in our care. It’s great to hear that your dentist communicated your treatment with you so well and that you would recommend us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Sadia and Karen always make you feel so welcome and at ease, talk you though every process and your options. Never too pushy and always so honest.I have never had a bad experience. Would recommend 100%
Hi, as a company we understand how people can be frightened of the dentist, it’s really important to us that our patients feel comfortable and reassured in our care. It’s great to hear that Sadia and Karen communicated your treatment with you so well and that you would recommend us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Gaurav is a very friendly dentist who put me at ease and explained thoroughly the procedure he was doing. Excellent work I’m so happy with the results. Klaudia was also very friendly and welcoming.
Thank you for such a lovely review for our practice. They are a great team who really care for their patients.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Thank you Gaurav for doing my 2 fillings. He did a good job and was very quick and skilled with it. I was made to feel comfortable throughout. Gaurav is really friendly, realistic about the issues and very skilled. You don't feel intimidated at all. The whole environment is very relaxed. I am a private patient so I paid full price. But the price is way more affordable than other dentists. I recommend it to anybody who is anxious about the dentist.
It’s great to hear that we could see you so quickly and that your dental issue was resolved at a competitive price. Thank you for your 5* review and recommendation.
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mydentist Patient Support Team
Fantastic experience: Sadia & Karen were amazing with my son when he had to have a tooth removed to make way for braces. Made sure he was ok at all times & the tooth was out before he had a chance to panic. Thank you
Thank you for your 5-star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
mydentist Patient Support Team
Fantastic experience: My dentist is Sadie & Karen is Sadias assistant nurse. Sadie is the best dentist I’ve had, at no time have I ever felt pain and her work has always been to an exemplary standard, both Karen and Sadia make me feel very welcome and take time to make me relaxed and comfortable. I broke four teeth on a piece of popcorn. Sadia rebuilt all four teeth so that they now look like they were never broken. Thank you Sadia and Karen.
Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Daniel and Ellie (also Leslie in the past few months) have been absolutely brilliant in the treatment they have carried out, really high quality of patient care. Free a dreadful (and super painful) experience a long time ago I was left with an absolute dread of dentists. The care, patience and understanding shown to me has been fabulous and I wouldn’t hesitate to recommend Daniel and the practice to friends and family.
Hi, as a company we understand how people can be frightened of the dentist, it’s really important to us that our patients feel comfortable and reassured in our care. It’s great to hear that your dentist communicated your treatment with you so well and that you would recommend us.
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{my}dentist Patient Support Team
Fantastic experience: I belive this practice changed management recently and it shows. They do great work but more importantly there seems to be a genuine culture of caring for patients wellbeing. Last time I was there I saw a dentist come into the waiting area, sit with a patient and speak with them in a engaging and caring manner, taking just a minute to reassure and connect. A dentist that's a pleasure to visit is rare, everyone is friendly and I wouldn't go anywhere else.
Thank you for your 5-star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I had an appointment with Claire Foley yesterday and as usual she was fantastic. Very skilled, efficient and also pleasant, helpful and willing to explain the treatment necessary and answer any questions. The reception team have also been very friendly and helpful too. Thank you. Ben Stephenson
Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Absolutely brilliant, Ruairi and Tanisha the best double act since Jet Harris and Tony Meehan.
Thank you for your 5-star review. I am very pleased to hear of your experience and I will share your feedback with the Practice Team.
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{my}dentist Patient Support Team
Fantastic experience: My dentist Gaurau and klaudia were absolutely brilliant couldn't recommend more. Dentist managed to remove my wisdom tooth within 15 minutes even though it was very complicated procedure as it was resting on a nerve. Painless and simple and I'm so happy he's been able to do this today. 5 stars isn't enough! Both very friendly as well and put your mind at ease throughout the surgery. Thank you again.
Thank you for your 5-star review. I am very pleased to hear of your experience and I will share your feedback with the Practice Team.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: The dentist (Daniel) was very professional and put me at ease. He explained all my options and the costs involved. I felt reassured that I was getting a good service.
I'm so happy to hear that everything was fully explained to you in a caring and appropriate way. Thank you for your 5-star review .
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: A brilliant service, everything explained, the Dr and his assistant made us feel comfortable and at ease, thank you.
Thank you for such a lovely review for our practice. They are a great team who really care for their patients.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Brilliant experience from start to finish, mr Gaurav was brilliant and very friendly , would recommend to anyone
Its lovely to hear that you trust the practice with your dental care. Thank you so much for your review and recommendation.
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{my}dentist Patient Support Team
Fantastic experience: Big and bright and staff friendly and helpful. My dentist C aurav listened and advised me of all of my options he is one of the nicest dentist I have had in a long while and hope he will stay as my dentist till the end of my life. His assistant Klaudia was pleasent and friendly keep it up
Thank you for your 5-star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Gaurav and Klaudia provided a friendly and professional service making my visit stress free. Very pleased with the job they have done filling my chipped tooth! Thanks!
I'm happy to hear your treatment went well. Thank you for your 5-star review.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: If I could give 10 star I would!!! Been there after a terrible experience at Great north dental practice, Daniel and Lesley were AMAZING!! Really available, super professional, and very talented!! I am very scared of dentist but this duo made me so comfortable and reassured that I somehow managed to do 3 cavities in one appointment! I have NO PAIN at all and they managed to reconstruct almost a whole tooth.. I have no other words than THANK YOU!! Both of you!!
Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: A visit to the Dentist has always made me nervous and anxious. The first time I attended an appointment with Gaurav, I was immediately blown away by his genuinely friendly, upbeat, and caring personality: Not to mention his professionalism. In all honesty I began to feel slightly more confident attending the Dentist knowing I was to going to be seen by Gaurav. Recently following an appointment, I was advised to consider having a tooth pulled. As you can imagine my anxiety levels hit a high. Gaurav took time to discuss this with me put me at ease and provided a temporary fix so I could go away and consider the option. Unable to sleep and constantly thinking about the tooth that would need to come out at some time. I arranged to speak with Gaurav about having the tooth pulled. Gaurav took the time to sit me down explain everything and reassure me about the process based on his knowledge of my fear of the Dentist. All that said I have had the tooth pulled today. Gaurav once again put me at ease talked me through the process helping me relax when he could see I was getting nervous. I have to say, the extraction took minutes and was over before I knew it. I cannot thank and/or praise Gaurav enough, he has really helped me begin to manage my fear of the Dentist and in my eyes he is an absolute star. I cannot finish without also thanking Klaudia who also played her part. Thank You So Much.
Hi, as a company we understand how people can be frightened of the dentist, it’s really important to us that our patients feel comfortable and reassured in our care. It’s great to hear that your dentist communicated your treatment with you so well and that you would recommend us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: David and Shaunna were incredibly professional and helpful. They showed me the X-ray and explained what everything showed. Very good!
Thank you for your 5-star review. I am very pleased to hear of your experience and I will share your feedback with the Practice Team.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Just had a tooth extraction, Funmi and team explained the process throughout. Although an unpleasant procedure I was made to feel comfortable during this. Thank you.
I'm so happy to hear that everything was fully explained to you in a caring and appropriate way. Thank you for your 5-star review .
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I came to this clinic for a gum problem, Daniel and Lesley's care has been outstanding. They have taken all the time to explore the problem thoroughly, I have received excellent treatment and I couldn't be more pleased with the results. Truly brilliant.
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for both Daniel and Lesley.
Kind Regards
{my}dentist Patient Support Team
Negative experience: Worst experience of dentist. Mainly due to the reception team. Had dry socket and refused appointment. Would not recommend. Reception staff are quite rude and unprofessional. Would avoid.
Apologies for the delay in responding to your review, there has been an issue receiving them from some of our practices which has now been resolved.
We are sorry to receive this review and due to the timescale would ask if you are still experiencing issues to please contact the Practice Manager to discuss if you have not already.
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{my}dentist Patient Support Team
Fantastic experience: Hi I had a very good experience at my dentist such pleasant polite staff my dentist was Ruari what a lovely man he was I am so happy with my lovely white teeth I can smile without feeling self-conscious about them now I will be honest I was nervous about visiting a dentist and had not seen one in a few years but he made me feel right at home he explained everything that was going to be done.
I'm happy to hear your treatment went well. Thank you for your 5-star review.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Very pleased with the attention given to me and explained everything while going along with every treatment
Thank you for such a lovely review for our practice. They are a great team who really care for their patients.
Kind Regards
{my}dentist Patient Support Team
Positive experience: Friendly staff on reception when arrived Came with my dad
Thank you for such a lovely review for our practice. They are a great team who really care for their patients.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: We had Daniel and Liza. Myself and my two children all had checkups. Very professional, friendly and extremely patient with the children. Would highly recommend Daniel. Reception staff were super friendly and helpful too.
Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back to {my}dentist for your next appointment.
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{my}dentist Patient Support Team
Fantastic experience: I Go Every 3 Month To Karen For A Clean Scale And Polish. Karen Is Lovely And Always Makes Me Feel At Ease. She Does A 100% Great Job Every Time. My Teeth Always Feel Amazing. I Will Continue To Go And May I Say I Highly recommend This Lovely Lady Who Is Not Just Brilliant At Her Job But Is A Lovely Person And Is Very Gentle With Her Work Always Been Spot On. Thankyou Karen And To Your Lovely Assistant.
Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back to {my}dentist for your next appointment.
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{my}dentist Patient Support Team
Fantastic experience: Amazing couldn't be happier with results made to feel so comfortable lovely staff all round great dentist used these for yrs now wouldn't go anywhere else ruairi and taisha are lovely thnk u so much ❤
Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back to {my}dentist for your next appointment.
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{my}dentist Patient Support Team
Positive experience: Many thanks for the kindness and great treatment ftom Daniel Frietas and team shown to my 91 year old father who needed emergency dental work. My father George was grateful and very impressed . Thanks again.
Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back to {my}dentist for your next appointment.
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{my}dentist Patient Support Team
Fantastic experience: Had extensive tooth extraction and replacement with clip dentures today. Gaurav and Julie did an amazing job, my smile is so much better. The procedure was swift and painless. The guys at this surgery are experts in their field and it really shows. Thanks so much Gaurav and Julie. You are both fantastic. A*****
Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back to {my}dentist for your next appointment.
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{my}dentist Patient Support Team
Fantastic experience: Just finished a course of treatment with Ruairi. He replaced an extremely old crown that was way past its sell by date. Had been reluctant to face the process for years. I can only say I am over the moon that it has been replaced and am very pleased with how it looks. Thanks to Ruairi and Tanisha for their patience and understanding.
Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back to {my}dentist for your next appointment.
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{my}dentist Patient Support Team
Fantastic experience: Excellent service from Funmi and Klaudia Very professional but friendly , kept me informed all the way through my treatment Also I would like to thank Carlos for my initial visit ,would not hesitate in recommending your practice
Thank you for taking the time to leave us a 5-star review.
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{my}dentist Patient Support Team
Fantastic experience: Had some emergency treatment at mydentist at Killingworth and have to say the whole experience was excellent from start to finish. Daniel the dentist and Lesley his assistant put me at ease as soon as I arrived. Can't say I enjoy going to the dentist but I won't hesitate going for my check ups now. Can't thank Daniel and Lesley enough.
Thank you for taking the time to leave us a 5-star review.
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{my}dentist Patient Support Team
Fantastic experience: My husband has just had a lower denture fitted by Daniel and his nurse Lesley, we are very impressed with the care and attention Daniel has taken to get it as perfect as possible, he is perfectionist! My husband is going to have the upper denture made now and we are sure this will be made with the same attention to detail. Thank you Daniel and Lesley, two lovely,friendly and professional people.
Thank you for taking the time to leave us a 5-star review.
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{my}dentist Patient Support Team
Fantastic experience: Ist first time at this dentist lovely spacious and receptionists very friendly. The dentist who took care of my treatment was called Oliver and his dental nurse was Ellie, they both made me feel at ease, and I would highly recommend, thank you Oliver and Ellie for giving me my confidence back and if course my lovely teeth
Thank you for taking the time to leave us a 5-star review.
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{my}dentist Patient Support Team
Fantastic experience: Being nervous of dentists, as a newbie patient this place is fantastic! Was seen by Daniel and assistant lesley which are both such lovely people and very professional put me at ease and took care of me straight away, thankyou. I am no longer nervous of dentists lol, Fab service,highly recommend this place
Thank you for taking the time to leave us a 5-star review.
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{my}dentist Patient Support Team
Fantastic experience: Felt very comfortable while i was getting my braces fitted.
Thank you for taking the time to leave us a 5-star review.
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{my}dentist Patient Support Team
Fantastic experience: Once again Flavia gets 100/100 so nice, gentle and totally made me feel at ease her and Bev make visiting the dentist much easier Thankyou to them both
Thank you for taking the time to leave us a 5-star review.
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{my}dentist Patient Support Team
Fantastic experience: Lisa fitted my brace today with klawdia assisting. They are both lovely lady's and made me feel very comfortable, kept asking to make sure I was OK and diddnt need a break. Very happy and will not be nervous to come back
Thank you for taking the time to leave us a 5-star review.
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{my}dentist Patient Support Team
Fantastic experience: Gaurav and Klandia were fantastic on Friday. I went in full of nerves and anxiety. They made me feel at ease and no pressure to have a set treatment plan. I was given the best options and decided from there.
Thank you for taking the time to leave us a 5-star review.
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{my}dentist Patient Support Team
Fantastic experience: Very nice reception and waiting area. Waiting times are always minimal. Very friendly staff. My daughter was having two teeth removed and was very nervous. Rory was excellent with her. Very empathetic, calmed her, explaining everything in a lovely manner. Thank you!
Thank you for taking the time to leave us a 5-star review.
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{my}dentist Patient Support Team
Fantastic experience: I was seen promptly, Daniel & Lesley were friendly & considerate. I was given helpful tips & the whole appointment was as painless as an exam & cleaning can be. I will be going back in a year.
Thank you for taking the time to leave us a 5-star review.
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{my}dentist Patient Support Team
Fantastic experience: Fixed braces appointment with Lisa & Klaudia went amazing. Was talked through the process step by step and constantly reassured. Appointment was nothing to worry about and went away feeling confident with all the information.
Thank you for taking the time to leave us a 5-star review.
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{my}dentist Patient Support Team
Fantastic experience: This is my second time using my dentist in Killingworth. They are brilliant to deal with and very professional thanks to Funmi & Lisa
Thank you for taking the time to leave us a 5-star review.
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{my}dentist Patient Support Team
Negative experience: So I have been using this dentist for a while, then they moved to larger premises, I admit I missed a couple of appointments and I was on my way to the last one and there was a traffic jam, I telephoned them to say I’m going to be delayed, I said I don’t mind paying for the delay, they struck me off their books half way through my treatment, the treatment that I’m sure came about when the hygienist was grinding in my gums. Never had any problems prior to that treatment. It’s a numbers game now, run like a money making machine, it’s a shame because a few of the freelance dentist are really good. Terrible how they treat people!
Apologies for the delay in responding to your review, there has been an issue receiving them from some of our practices which has now been resolved.
I am sorry to hear that we are unable to offer you any further appointments, although we will always take into account personal circumstances, where patients fail to attend or cancel appointments with no/limited notice on a frequent basis, it will impact on the practice both in terms of cost and wasted surgery time. Therefore, it is with regret that we are unable to continue to offer dental services to these patients.
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{my}dentist Patient Support Team
Fantastic experience: Gaurav and Klaudia were fantastic, very friendly and reassuring. Made me feel at ease immediately!
Thank you for taking the time to leave us a 5-star review.
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{my}dentist Patient Support Team
Fantastic experience: Great team by Gurav and Claudia made me feel a lot calmer as I hate coming to the dentist!!
Thank you for taking the time to leave us a 5-star review.
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{my}dentist Patient Support Team
Fantastic experience: Klaudia was excellent and very welcoming as always. Gaurav was also excellent as always, always puts me at ease and makes me feel very relaxed. Gaurav & Klaudia make a fantastic team. They are a credit to the practice.
Thank you for taking the time to leave us a 5-star review.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I'd like to say a massive thank you to Dr Oliver dickson I need a bridge and hygiene clean and normally over the years have been terrified of the dentist he was the most professional I've been to he is very calming and outstanding result his assistant lovely aswell I'd highly recommend him thankyou
Thank you for taking the time to leave us a 5-star review.
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{my}dentist Patient Support Team
Fantastic experience: Had a few recent appointments with my Dentist Oliver and his nurse Ellie. They are both so lovely and took fab care of me. Couldn't recommend them enough. Fab service :)
Thank you for taking the time to leave us a 5-star review.
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{my}dentist Patient Support Team
Fantastic experience: I can not thank both Ruairi and Tanisha for the welcoming friendly professional treatment I recently received at this practice. Ruairi went above and beyond to provide me a treatment plan to enable me to no longer wear dentures. He has given me the confidence to smile again.I would recommend this practice to anyone and highly recommend this dentist and nurse.
Thank you for taking the time to leave us a 5-star review.
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{my}dentist Patient Support Team
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