mydentist, West Street, Fareham
Information about mydentist, West Street, Fareham
PO16 0BG, Fareham
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 8h-17:30
- wednesday: 9h-17:30
- thursday: 9h-19:30
- friday: 9h-17:30
- saturday: 9h-12:30
Welcome to mydentist, West Street, Fareham. Along with the full range of NHS dental services, you'll find a great selection of private and cosmetic treatments, including tooth whitening, implants, dentures and Invisalign teeth straightening. The practice also offers myoptions, which is unique to mydentist. Whether you want a check-up, an urgent appointment, treatment or even a complete smile makeover, myoptions can provide this at an affordable price. The practice is conveniently located in the town centre, with plenty of parking options available to patients in the surrounding shopping centres. We are currently accepting new patients, so why not get in touch with us by phone or email now to see how we can help you.
Our comment from Top Dentistas about mydentist, West Street, Fareham:
mydentist, located on West Street in Fareham, is highly regarded for its professional and friendly service. Customers consistently praise the staff for being helpful and kind, contributing to a welcoming atmosphere. Many patients have expressed their satisfaction with the thoroughness and care provided by the dentists, notably highlighting Dr. Karan and Dr. Sotirios Bantis for their exemplary professionalism and gentle manner. Key strengths of mydentist include:
- Skilled and Caring Dentists: Patients appreciate the attentive and considerate approach of the dental team, stating they feel at ease during visits.
- Efficient Service: Multiple reviews commend the practice for its prompt and organized appointment scheduling.
- Warm Reception: The reception staff are often acknowledged for their friendly demeanor, making patients feel welcomed and valued.
- Thorough Explanations: Dentists provide clear guidance regarding procedures, dental care, and follow-up treatments, which is reassuring for anxious patients.
Overall, mydentist stands out for its commitment to providing excellent dental care in a comforting environment, ensuring patients leave with a smile.
mydentist, West Street, Fareham: Reviews
Positive experience: Very good, staff very helpful, dentist very thorough, thankyou
We are glad to hear you found our staff helpful and the dentist thorough. Thank you for your feedback.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Appointment was carried out professionally and efficiently
Hi There. Thank you for your feedback about our professional and efficient service. We appreciate your trust in our care.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Appointment time changed from 11.50am to 11.00am, then 20 mins late but hygienist was friendly and professional.
Hi Paul. We appreciate your feedback. We apologise for the appointment changes and delay but we are pleased our hygienist provided friendly, professional care.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Stress free, treated with respect. I was very happy as nothing to be done
We very much appreciate your 4-star review.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Always a top quality, professional service. I cannot fault them.
Hi Dan. We are pleased to hear about your positive experience with our professional service. Your trust means everything to us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Dr Karan is the most caring , kind, honest dentist I have ever met. I was blown away by his professionalism, explaining everything as he carried out his check up. If you are looking for a dentist or dental practice , this is the place to go. All of the staff are so friendly and helpful. The dental plans are also very competitive! Fully recommend!
Hi. We are pleased to hear such wonderful feedback about our dental team's professionalism and care. Thank you for highlighting Dr. Karan's kindness, honesty, and thorough approach in explaining everything during your check-up. We're glad you found our staff to be friendly and helpful, and that you appreciate our competitive dental plans. Your recommendation means a lot to us, and we're grateful for your trust in our practice.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Saw Mel the Hygenist today. Another really pleasant experience - thorough, gentle, gave me breaks if needed and recommended oral hygiene products I could use at home. Thanks Mel, a happy customer
Hi Claire. Thank you for your review. We are pleased to hear that our hygienist provided thorough, gentle care and helpful product recommendations. We appreciate your trust.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Very good Communication throughout examination, excellent manner
We're thrilled to hear about your positive experience at mydentist, West Street, Fareham. Thank you for sharing your feedback with us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Staff are always happy to explain procedures to satisfy my understanding and how best to keep my teeth healthy.
Your 5-star review is very much appreciated.
Kind Regards
mydentist Patient Support Team
Fantastic experience: From being a long term extremely nervous patient- in one treatment I lost my fear and this was entirely due to the kindness and understanding of both the dentist and the dental nurse. Forever grateful
Hi Tina. We are pleased to hear your fear was overcome through our team's kindness and understanding. We are grateful for your trust in our dental care.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Great people, super dentist. Pleasure to attend this practice.
Hi Paul
Thank you for taking the time to leave the practice a 5 star review. We look forward to welcoming you back at your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Hygienist need to find a way of using warm water to clean teeth, far less torturous way of cleaning teeth
Your positive feedback is greatly appreciated. Thank you for sharing your experience with mydentist, West Street, Fareham.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I used to be at My Dentist at Gull Coppice, Whiteley. Loved it there. But unfortunately had to leave because they could not treat me. My dental clinician went full time sick and could not get a replacement. Tried three local dental practices and was just not happy. So I contacted My Dentist, Fareham, and now I feel if I have come home. The reception staff were very polite, and helpful. I was put under dental clinician Sotirios Bantis and a lovely clinician. Gave him a problem to retrieve my dental x-rays from a practice I went to a week previously. That was a nice dentist to but could not afford their price range. I could not have anymore x-rays because of radiation levels can be harmful. I had to have a big back tooth filling. I am not a good patient but Sotirios made me feel at ease. Wonderful, gentle technician. Yes definitely feel I have come back to My Dentist for which I have had many happy years. Long may it continue. .
Hi Stephen. We are pleased to hear you feel at home with us! Thank you for sharing your positive experience. It's wonderful to know that our reception staff made you feel welcome with their polite and helpful service. We're particularly pleased that Sotirios Bantis was able to put you at ease during your treatment and successfully retrieve your dental x-rays from your previous practice. We understand that dental visits can be challenging for some patients, so it's heartwarming to hear that Sotirios's gentle approach made such a positive difference for you, especially during your back tooth filling procedure. Your journey back to My Dentist after your difficulties finding suitable care elsewhere touches us. We appreciate your kind words and 5 star review.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Very good service warm and friendly staff always make you feel welcome
Hi Gary. Thank you for your wonderful feedback about our warm and friendly staff making you feel welcome.
Kind Regards
mydentist Patient Support Team
Fantastic experience: The fillings I received were pain free and my dentist offered huge amounts of advice and comfort whilst it took place. Thankyou ever so much!
Hi Christopher. We are pleased to hear about your pain-free experience and appreciate your kind words about our advice and comfort.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Hygenist and assistant very welcoming and excellent service, informed of how I can treat one tooth in particular,as stained.
Your review is appreciated. It’s great to hear that we could see you so quickly and that your dental issue was quickly resolved. Thank you for choosing mydentist, West Street, Fareham.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Excellent service and friendly staff
Your review is appreciated. We are glad to hear that you found our staff friendly and professional. Thank you for sharing your experience.
Kind Regards
mydentist Patient Support Team
Fantastic experience: My Dentist is very polite and cheerful, his very good advice helped me to decide the treatment I needed.
We very much appreciate your 5 star review.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Very friendly reception staff and dental nurse. The Hygienist I saw was very professional and pleasant as was the dental nurse.Calm environment.
Thank you for your 5 star review. I am very pleased to hear your experience as a mydentist patient and will share your positive feedback with the Practice Team.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Good, clean, friendly dental practice
Hi Kaleb. Thank you for your wonderful feedback about our clean, friendly practice. We appreciate your trust in our care.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Lovely dentist. Thoughtful and interested in client. Put my mind at rest.
Hi Susan, Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback. We look forward to welcoming you back to mydentist for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Really pleased with the treatment and customer service given
Hi Martin. We are happy to hear you were pleased with the treatment and customer service provided.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Good experience. Very kind and calming dentist himself. Always so kind and friendly.
Hi Tricia, thank you for taking the time to leave us a 4-star review. I am so pleased to read your kind comments for your dentist. We look forward to welcoming you back to mydentist for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Friendly welcome by Reception team on arrival. Timely and professional attention and treatment received from dentist and hygienist.
Hi Peter. We are pleased to hear you appreciated our friendly reception team and professional dental care.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Very thorough and caring service. They make you feel completely at ease. I’m almost looking forward to my next visit ☀️
We are happy to hear about your thorough and caring service experience at mydentist, West Street, Fareham. Thank you for your wonderful feedback!
Kind Regards
mydentist Patient Support Team
Fantastic experience: Very friendly/excellent service
We're happy to hear about your excellent service experience at mydentist, West Street, Fareham. Thank you for your feedback.
Kind Regards
mydentist Patient Support Team
Fantastic experience: If only it wasn’t so expensive l would attend more often as recommended!
Thanks for your feedback, David! We appreciate your input.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Excellent
Thank you for your excellent rating! We're delighted you had such a positive experience with our dental team.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Quick appointment for check up. Efficient & good treatment,
Hi Wendy
Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback.
Kind Regards
mydentist Patient Support Team
Positive experience: This was the first time I have met this hygienist. She was very informative with the details that she provided. All round a good experience.
Your positive feedback is greatly appreciated. Thank you for sharing your experience with us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: A great dentist! Very happy with my visits here, as previously nervous about going to the dentist. However, since attending my appointments here, I'm much more relaxed and confident about my appointments!
Hi Anthony. Thank you so much for taking the time to leave us this review! We're pleased to hear that you feel more relaxed and confident about your appointments with us. It means a lot to us that we've been able to help ease your dental anxiety. We always strive to create a comfortable and welcoming environment for all our patients, especially those who may have been nervous about dental visits in the past. We appreciate your trust in our care and look forward to continuing to provide you with positive dental experiences.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Exemplary dental treatment from Dr Ahmed Al-Hajyat carried out in a professional and relaxing manner. Simply the best Dentist I have been treated by.
We're honored to have provided you with extremely professional treatment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Very nice friendly practice with efficient staff. Dentist made you feel at ease Even showed you your x-rays and explained everything to you.
Hi Karen. We are pleased to hear about your positive experience with our friendly staff and thorough explanations during your visit.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Excellent in all respects. Sotirios Bantis and his dental nurse are just great. You are made to feel good from the time you walk in. I always feel like I can talk to Sotirios and ask questions concerning the overall health of my teeth.
We are excited to hear that you had an excellent experience at mydentist, West Street, Fareham. Your feedback is incredibly valuable. Thank you for sharing your experience with us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Very friendly and efficient dentist
Hi Darren. Thank you for sharing your positive feedback about our friendly and efficient service.
Kind Regards
mydentist Patient Support Team
Fantastic experience: The whole experience from the receptionist through to the dentist and assistant could not be more friendly, relaxing and professional. Quality of dental care was second to none
Hi David. We are pleased to hear about your positive experience with our team. Your feedback about our friendly, professional care means everything to us.
Kind Regards
mydentist Patient Support Team
Positive experience: A friendly caring practice The hygienist is extremely good unfortunately a lot more expensive than anywhere else I can find £100 for hygienist 30minutes? Most places charging between £60-£80 But for this would have been a resounding 5 stars
Thank you for recognizing our caring practice and excellent hygienist services. I completely understand your concerns regarding the recent increase in the cost of our hygiene services, and I appreciate the opportunity to explain the reasons behind this change.
Unfortunately, the overall cost of delivering dental care has continued to rise significantly. Like many other businesses, we have faced increasing expenses in several key areas. These include but are not limited to:
• A substantial rise in Employer’s National Insurance contributions and salary costs
• Ongoing inflation in the cost of materials, laboratory fees, and dental supplies
• Higher energy bills, rent, and building maintenance costs
• The growing financial impact of recruitment and retention challenges across the UK dental sector
While we understand that any price increase can feel unwelcome, our aim is to ensure that our pricing accurately reflects the real costs of providing safe, high-quality dental care. It is also important that we continue to fairly compensate our clinicians in a competitive and difficult recruitment market, so we can attract and retain our clinicians, and they can deliver the standard of care our patients expect and deserve.
We remain committed to maintaining the highest standards of service for our patients. If you have any further questions please don’t hesitate to contact us.
Kind regards,
Julie - mydentist Patient Services Team Leader
Fantastic experience: The staff there are very considerate and helpful, I need quite a lot of treatment and feel confident about going back to the practise.
Hi Julie. Thank you for sharing your positive feedback about our considerate and helpful staff. We're pleased you feel confident about your treatment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Had my wisdom tooth out yesterday what an excellent job, no pain all is good. Thank you Glenn.
We genuinely admire your kind words, Glenn. Thank you for sharing your positive experience with us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Fantastic dentist all the team are professional, friendly and welcoming. As someone who was particularly nervous about attending, they all helped me and made the experience less stressful
Hi Emma. Thank you for taking the time to share your experience. We're pleased our professional team helped ease your dental anxiety.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I had to go to the dentist not looking forward to it as usual. But Karankumar was a really professional dentist and reassuring He told me what to expect, how he was going to work and checked with me though the whole appointment. His dental nurse was very attentive and professional to. I would recommend Karankumar to anyone who needs a dentist. Thank you.
Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Very friendly. Felt cared for and confident that my patient needs were important to the practice. Dentist was very professional and confident.
Thank you for sharing your experience at mydentist, West Street, Fareham. We're glad to hear you felt cared for and confident during your visit.
Kind Regards
mydentist Patient Support Team
Fantastic experience: always scared of going to the dentist, but needed a big filling, Amed was very calming and everything went well
Hi Paul. We are happy to hear the treatment went well and helped overcome dental anxiety. Your comfort matters to us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I had a reassuring appointment with Karan today, he put my mind at ease about a concern I had, he took the time to explain everything to me and we’ve got a plan going forward.
Thank you for taking the time to leave the practice a 5-star review.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Very pleasurable experience considering I’m not over keen on visiting the dentists. Very friendly staff and informative dentist who educated me on where I had been going wrong all these years when cleaning my teeth.
Hi Richie. We are pleased to hear about your positive experience! Thank you for trusting us with your dental care. We are glad we could educate you on your dental care.
Kind Regards
mydentist Patient Support Team
Positive experience: My checkup was fine and the dentist was very informative when discussing the way ahead . I had been asked to arrive 10 minutes earlier than my original time but, unfortunately I had to wait.
Thank you for sharing your experience. We appreciate your feedback and will work on minimising wait times in the future.
Kind Regards
mydentist Patient Support Team
Fantastic experience: My front bridge fell out after many years. the practice managed to fit me in the following day and Andreas did a brilliant job of refitting. The best dental practice I have ever had the privilege of using. Thank you. 5*
We greatly appreciate your positive feedback! Thank you for reaching out.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Always a good experience for me personally, friendly staff and I have a great dentist who i trust and and have confidence in.
Hi Antony. We are happy to hear about your positive experience with our friendly staff and trusted dentist.
Kind Regards
mydentist Patient Support Team
Positive experience: All members of staff friendly. Appointment changed the day before too earlier but then they were running about 15 minutes late on the day.
Hi Kim. We are glad to hear staff were friendly. We apologise for the scheduling changes and delay on your appointment day.
Kind Regards
mydentist Patient Support Team
Fantastic experience: All really good, flawless :)
We are grateful to hear you found everything flawless. Your positive feedback means so much to our team.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Great experince, lovely dentist!
Thank you for sharing your feedback about your experience with our lovely dentist.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Lost a filling shortly before going on holiday and was seen very quickly by Dr Sitirios Bantis. Have been with Dr Bantis for many years and always very happy with the service received.
Hi Claire. We are pleased to hear about your positive experience and quick service for your filling emergency before holiday.
Kind Regards
mydentist Patient Support Team
Positive experience: Very good service. Fast efficient and effective treatment and no pain which is always a win.
Hi David. Thank you for highlighting our fast, efficient treatment. We are pleased we could provide effective care with no pain.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Thank you Sotirios.... As always you were very reassuring and kind and you listened to my concerns.... I felt no pain or discomfort during the drilling and filling of my tooth.... And no pain or discomfort afterwards... My two kind young friends drove us for a walk afterwards along the old railway line at Wickham and down the steps there to see the river ll
Thank you for your wonderful review. We're delighted that your treatment was comfortable and pain-free. We're glad Dr. Sotirios addressed your concerns and provided reassurance. Your kind words are truly appreciated. We hope you enjoyed your walk at Wickham after your appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: On time ,clear advice and friendly staff.
We are glad to hear that you found our services on time, with clear advice, and friendly staff. Thank you for sharing your experience with us.
Kind Regards
mydentist Patient Support Team
Positive experience: Dental expertise unquestionable, shame it is not under the NHS !!
We are grateful for your feedback. Thank you for sharing your experience with us.
We are always looking at ways to attract more clinicians within our practice to enable us to increase our NHS capacity.
Kind regards,
Julie - mydentist Patient Services Team Leader
Fantastic experience: Melanie was very professional and managed to fix the problem with her equipment . Very good hygienist.
Your positive experience is greatly appreciated. Thank you for sharing your feedback with us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Always on time and staff are friendly and thorough ready to go that extra mile (they even checked me for any sign of mouth or throat cancer on my latest visit). I would thoroughly recommend this practice.
We are honored to have met your expectations during your visit. Thank you for recommending our practice.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Good thorough check up with Santoris would recommend this Dentist
Your positive experience with Santoris is appreciated. Thank you for your feedback.
Kind Regards
mydentist Patient Support Team
Positive experience: Service is good and my dentist is always professional and curious. My only gripe is the cost , price has gone up by £10 for a consultation . we had no notification of this, So came as a shock . Especially as it used to be NHS . But now private .
Hi Tina. We are pleased to hear you find our service good and professional. We understand your concern about pricing changes. Please contact us at 01329 827893 to discuss this.
Kind Regards
mydentist Patient Support Team
Negative experience: Canceled twice at short notice on the day of the appointment. No apology and claim to be unable to refund my deposit over the phone. Do not recomend.
We are sorry to hear that your appointment has been cancelled twice, it is the case that at this time we are unable to complete refunds by telephone. We do however action them immediately and should be in your account within 5-7 days.
Kind regards,
Julie - mydentist Patient Services Team Leader
Positive experience: Just had my appointment cancelled yet again, the 3rd time in 5 appointments Not good when you're self employed
We are sorry to hear about repeated cancellations. This disrupts your schedule. Please contact us at 01329 827893 to discuss solutions.
Fantastic experience: He was very friendly
Hi Beth. We very much appreciate your 5 star review.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I am very pleased with the filling Dr. Karankumar Mantri did on my tooth. It was painless and he explained what he was going to do. He is very personable too
We are glad to hear that you are pleased with the filling Dr. Karankumar Mantri did on your tooth. Thank you for sharing your positive experience with us.
Kind regards,
Julie - mydentist Patient Services Team Leader
Fantastic experience: Just had my annual check up. As always the service was friendly and efficient. I had a couple of x-rays and my mouth was introduced to a machine which made a 3 dimensional picture of my teeth. Most impressed! Fortunately, no further action was required so left feeling elated. Thanks once again. Don Todd
We're ecstatic to hear that you had a positive experience at mydentist, Fareham. Thank you for sharing your feedback with us! We're glad we were able to accommodate you quickly when you called about your lost filling. It's wonderful to know that our team's efficiency and kindness helped improve your day, especially given the challenges you're facing. We appreciate your trust in our care and look forward to continuing to provide you with excellent dental services.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Mr Bantis was amazing , calming , kind and explained the procedure throughout. Felt at ease and I hate visiting the Dentist.
Hi Beth. We are pleased to hear about your positive experience and that you felt at ease during your visit.
Kind Regards
mydentist Patient Support Team
Fantastic experience: From reception throughout to dentist EVERYONE is amazing, Karen my dentist is absolutely fantastic, he is kind, gentle and extremely understanding,
Hi Andy. We are pleased to hear about your positive experience with our reception team and dentist. Thank you for your wonderful feedback.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Professional and a very caring service
Hi Richard. We very much appreciate your 5 star review. Its amazing to hear this feedback.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Went in for check up, took X-rays and did a referral as I had a white tag on my tongue. Followed up with phone call too. Very professional and caring attitude.
Hi Lynne. We are pleased to hear about your positive experience with our professional and caring team during your check-up and follow-up care.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I was unsure what treatment was needed, but as usual I was very happy with the outcome.
We're delighted to hear that you were very happy with your check-up at mydentist, West Street, Fareham. Thank you for taking the time to share your positive experience!
Kind Regards
mydentist Patient Support Team
Positive experience: The dentist and his assistant were very nice, very friendly. Kept me fully informed throughout the check up. The receptionist I dealt with was not so friendly - stood waiting to be acknowledged for a couple of minutes after I arrived, which I always think is unnecessary. Say ‘I’ll be with you in a minute’ at the very least! No eye contact or smile during our brief interaction when she booked me in.
Thank you for your feedback. We appreciate your kind words about our clinical team. We are sorry to hear that you had a negative experience with our receptionist, It is very important to us that our teams provide excellent customer service, therefore, it is extremely disappointing to hear that we may have failed on this occasion. We have taken on board your comments and will provide Practice Manager with your feedback. If you would like to discuss your specific situation further, please contact the Practice Manager who will be happy to discuss your experience with you.
Kind Regards
mydentist Patient Support Team
Positive experience: Efficient service and on time appointment. A few too many reminders and asking to make an appointment when it has already been done.
We greatly appreciate your feedback. Thank you for sharing your experience with us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Very helpful front of desk staff. Check up went well with staff/dentist giving me a heads up on what he was doing. Would strongly recommend this place for any future appointments
Hi James. We are pleased to hear about your positive experience with our front desk staff and dentist. Thank you for recommending us!
Kind Regards
mydentist Patient Support Team
Fantastic experience: Very friendly and very gentle ! I'm not a good 'patient ' ....I nearly relax ! Thank you for your care
Hi Stephanie. We are pleased to hear you found our team friendly and gentle! Your comfort matters greatly to us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: A massive thank you to Karan and Charlotte (I'm sure her name was Charlotte apologies if it's not!) for being so patient and helpful today. I went into my appointment feeling apprehensive but left smiling. At my last appointment, I was given advice on how to make improvements which I have followed and I returned today to see massive improvements. Really nice, knowledgeable and friendly people. Couldn't recommend them enough!
Hi Grace. We are pleased to hear about your positive experience and that you left smiling! It's wonderful to know that Karan and Charlotte (we'll double-check her name) were patient and helpful during your appointment. We're pleased that you saw massive improvements after following the advice given at your previous visit. Our team strives to provide knowledgeable and friendly service, so it's gratifying to hear we achieved that for you. Thank you for your wonderful recommendation – it means a lot to us!
Kind Regards
mydentist Patient Support Team
Positive experience: The Hygienist was very pleasant and seemed to be very thorough. However, the appointment was supposed to be 30 mins and I was at the desk paying within 20 mins. £100 for 20 mins is very expensive.
We appreciate your input about the pleasant hygienist and thorough service. We are sorry for any misunderstanding in relation to your appointment time and cost, the payment is for the specific treatment and not the time, 30 minutes is given for the appointment to ensure that there is in fact enough time to perform the treatment and ensure that you are consulted regarding any follow up information. In some cases the treatment can last 30 minutes but this is all dependant upon the level of cleaning required.
If you wish to discuss this further please call the practice who will be happy to explain.
Kind regards,
Julie - mydentist Patient Services Team Leader
Fantastic experience: highly professional and very thorough check up
Hi Susan. We are pleased to hear about your professional and thorough check-up experience. Your positive feedback means a lot to our dental team.
Kind Regards
mydentist Patient Support Team
Positive experience: The receptionists and Dentist put me completely at my ease. A first class service. Well done mydentist.
Many thanks for your 4-star review.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Very happy with my recent visit to repair an old filling. A quick and pain free procedure - thank you Mr Bantis.
We very much appreciate your 5 star review.
Kind Regards
mydentist Patient Support Team
Fantastic experience: A friendly professional dentist
Hi Mark. We are pleased to hear you found our dental team both friendly and professional. Your positive feedback is appreciated.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Wonderful to have Doctor Bantis as my dentist. He is so good in his work. He examines my teeth thoroughly then he explains the problem so patiently and then so reassuringly he sets about treating the tooth. Wonderful experience with him each time. Thanks Doctor
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Dr Bantis.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
mydentist Patient Support Team
Fantastic experience: Hi new patient first visit booked had to cancel due to flu.lady on reception so helpful+understanding..can only imagine this is the place too visit.like to say looking forward to my appointment
Hi Mark. We are pleased to hear about your positive experience with our reception team. Your kind words about our staff's helpfulness are greatly appreciated. We look forward to welcoming you for your first appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Very friendly & professional makes you feel at ease.
Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Due to a broken tooth I was able to be seen quickly. The dentist was, as always, very gentle and able to fill it there and then. Would highly recommend Sotirios.
Hi Alison. We are pleased to hear about your positive experience with our emergency care and gentle treatment. Thank you for your recommendation.
Kind Regards
mydentist Patient Support Team
Fantastic experience: All the staff were professional and helpful. The dentist and dental nurse were lovely and put me at my ease.
Hi Sue. Thanks for your wonderful feedback! We appreciate your kind words about our professional and helpful staff.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Had not been to dentist in 18 years, hate needles also abroad for 14 years, anyway explained my fear of needles, relevant issue as I had 3 consecutive teeth to be extracted, they were kind in the extreme, I could not wish to have been treated more gently with extra numbing gel before mutiple injections and each amount of anasthetic being warmed beforehand, did'nt feel a thing after that and the teeth were removed absolutely clean as if they were never there, removed temporary gauze after 20 mins and no further blood experienced.
Hi John. We're pleased to have provided you with a positive experience during your recent visit. Thank you for your kind feedback. We understand that dental procedures can be daunting, especially after a long absence, and we're glad our team was able to make you comfortable. Our goal is always to ensure our patients receive gentle and effective care, particularly when addressing fears such as needle phobia. We appreciate you taking the time to share your experience and are pleased that the extractions went smoothly for you.
Kind Regards
mydentist Patient Support Team
Negative experience: I am writing to raise a serious and formal complaint regarding the appalling treatment I received at mydentist, West Street, Fareham, which has left me in constant pain for over two months and exposed me to severe health risks due to ongoing negligence, misdiagnosis, and unacceptable delays. On 20 February 2025, I was seen by Dr. Arabella Binder after experiencing intense pain in the lower right side of my jaw. Despite clear signs of infection, she dismissed the possibility of wisdom tooth issues and claimed I had none—something later contradicted. Instead, she prescribed a £1,400 treatment plan (two fillings, an extraction, and a crown) and most alarmingly, did not prescribe antibiotics, even though infection was clearly visible on the X-rays. In addition, Dr. Binder advised me to see a private dentist in Portsmouth to attempt saving a severely infected tooth, which she believed had only a 60% chance of success. This was suggested despite the hygienist recommending a more appropriate and less invasive route. The contradiction between professionals in the same room was not only unprofessional but confusing and deeply concerning. On 14 March, I returned for treatment and was told—only at that moment—that due to my Crohn’s disease and Humira therapy, the extraction could not be done there. This should have been evaluated well before the appointment. Only the fillings were completed, and a referral to the hospital was promised, with the assurance that I would be contacted within two weeks. At that point, increasingly concerned, I asked for a second X-ray. The result clearly showed a horizontally impacted wisdom tooth, pressing against the surrounding teeth—a fact that had been completely missed during the original assessment on 20 February. This alone proves how poor and superficial the initial diagnosis was, and how this oversight has led to unnecessary suffering and delay. No one contacted me. On 10 April, I called the practice myself to chase the referral, only to be told that Dr. Satiros Bantis would now issue a new referral due to previous mishandling. This alone shows serious procedural failure. Today, 29 April, after still hearing nothing, I was forced to go in person to the practice to find out what was happening. I was then informed that the referral made on 10 April was actually sent to Gosport, and that I would be contacted later that day for further instructions. And indeed, about half an hour later, I received a call. But instead of giving me an appointment or clarity, I was told to call Portsmouth hospital myself and ask for an appointment. Let me be very clear: this is ridiculous. A patient in pain, who has already paid for a private emergency appointment, receives a misdiagnosis, is told to return weeks later, is then told they need a hospital referral, waits months, then has to go in person to the dental practice to investigate, and is finally told to contact the hospital directly? You are completely out of your minds. This is not patient care—this is abandonment and gross negligence. In the meantime, I have been forced to take two full rounds of antibiotics, and I am currently relying on paracetamol and ibuprofen to cope with the pain. This situation has severely affected not only my physical wellbeing, but also my mental health, quality of life, and trust in your services. To make things even more absurd, when attempting to submit this complaint via your website, the Fareham West Street branch doesn’t even appear among the listed locations. This lack of transparency and accessibility is just another example of how unprofessional and unaccountable this system has become. I demand: A written explanation for each failure in my case, An immediate resolution to my dental emergency, And a guarantee that no other patient will have to go through something like this again. If I do not receive a satisfactory reply within 7 days, I will escalate this complaint to the General Dental Council, NHS England, and legal representatives.
We are sorry to receive your comments. This platform is used for reviews only and therefore can I please ask that you contact our Patient Support department to make a formal complaint, please email [email protected] this will get to the correct department who will be able to assist you. Alternatively if you would like to forward your complaint directly to the Practice Manager please send to [email protected]. If you would prefer to speak to the Practice Manager the telephone number is 01329 827893.
Kind regards,
Julie - mydentist Patient Services Team Leader
Negative experience: They didn't advise that they are no longer doing NHS work and didn't rebook my appointment as agreed. Now they have cancelled 3 appointments in a row.
Apologies for any inconvenience caused. Please contact us at 01329 827893 to discuss this matter further.
Kind regards,
Julie - mydentist Patient Services Team Leader
Fantastic experience: The dentist I saw was exceptionally thorough, professional, and approachable. He clearly explained the examination process and X-rays, and provided valuable, practical advice on effective oral hygiene. I would highly recommend him.
Hi Jamie. We are pleased to hear about your positive experience at mydentist, West Street, Fareham. Thank you for recommending us!
Kind Regards
mydentist Patient Support Team
Fantastic experience: I love my new hygienist! super lovely and does a great job with my teeth.
Thank you for sharing your positive experience with our hygienist at mydentist, West Street, Fareham. We're thrilled to hear you're happy with the service provided.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Everyone was very friendly and welcoming and made my visit to the dentist a very pleasant experience.
Hi Beverly
Thank you for taking the time to leave a 5 star review.We appreciate you sharing your patient experience with us and we look forward to welcoming you back at your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Excellent check up, most impressed with the thoroughness of it , thank you
Thank you for taking the time to leave the practice a 5 star review. We look forward to welcoming you back at your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Lovely dentist, staff are very understanding, everything explained, my fear of dentists is still there, but once I'm inside, their reassurance is amazing
We appreciate you taking the time to leave a 5-star review.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Always polite , never a problem
Hi Paul. We very much appreciate your 5 star review. Its amazing to hear this feedback.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Excellent service made to feel very comfortable
Hi Susan. We're happy to hear you had an excellent experience and felt comfortable at mydentist.
Kind Regards
mydentist Patient Support Team
Positive experience: Very friendly, very thorough, my only wish is that you do more extensive Denplan ,other than hygienist and check ups.
We're pleased to hear that you found our team friendly and thorough. Thank you for your feedback on Denplan, we appreciate your input.
Kind Regards
mydentist Patient Support Team
Positive experience: Always kind and compassionate! Reassuring throughout and double check what I am comfortable with! Couldn't recommend enough. Only downside is quite expensive but they do offer payment plans.
We appreciate your kind words and feedback. Thank you for sharing your experience with us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: My me feel relaxed but I thought it was the first step for implants not realising they didn't have the facilities for it
Sorry to hear about the confusion in communication. We hope you managed to find an implantologist your were happy to start treatment with.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Cannot fault the service they offer, receptionists very polite and helpful, the dentists are friendly and always offer helpful advice.
Hi Jill. We're grateful for your positive feedback! Thank you for sharing your experience with us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Comfortable, excellent care and treatment, full explanation given prior to and during procedure.
We are thrilled to hear about your comfortable experience and excellent care at mydentist, West Street, Fareham. Thank you for sharing your positive feedback.
Kind Regards
mydentist Patient Support Team
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