mydentist, Appleton Gate, Newark

Fantastic experience: Not a negative word to say. Compassionate, understanding and excellent with both of my boys!

Fantastic experience: I can highly recommend Mathew Layton (Hygenist) for the wonderful treatment I receive. I am a nervous patient but always feel safe and comfortable. He is very patient, understanding and very professional. Always explains and gives advice. Thank you Mathew.

Fantastic experience: Very very efficient, helpful. Dentist very thorough and professional with great help from assistant. What a change from previous 2 private dentists. Really happy.

Fantastic experience: Joshua Babumba and his team Louise were proactive and professional. They are patient and kind. Painless experience. Thank God! and thank you.

Fantastic experience: I highly recommend this dental surgery. Absolutely wonderful, helpful and kind staff. I have received excellent support, advice, treatment and service at a difficult time and I am eternally grateful. Special mention to Igie and all the reception staff. Thank you

Fantastic experience: Thank you to Jacintha and all the staff at My dentist ,Newark,Best experience at dentist for a long time.

Fantastic experience: Really, nice experience. Helpful and friendly. Thank you so much.

Negative experience: Touchy snow flake receptionist , issued me with a warning because I told her I wanted my tooth taken out, just pure greed , they made me wait a year in agony last time because they didn't have a dentist to remove a tooth , instead they wanted to fill it again after I repeatedly told them to remove it ,they would not remove my tooth too hey said because i gone home through radiation treatment to my brain . I eventually had it took out in hospital took less than 10 seconds to remove but the hospital queried why I had been referred to them , it wasn't a difficult or complicated pull. I would NOT Recommend this so called Dentist to anyone . Notice they only comment on reviews that don't criticise the practice .this is aimed a the Newark practice and is not a mistake ! . Kings mill pulled my tooth after I contacted 111 , and the emergency dentist below the multi story carpark due to the my dentist wanting to drag treatment out costing me a fortune, but that's what this practice is all about looking after their wallets as a priority and not patient care , they did not care that I had been waiting over a year to have the tooth pulled . This practice is all about money, money , money , the staff are all very friendly apart from one receptioninst who tried to make out she was being spoken to harshly , another excuse for turning NHS work away .

Negative experience: I dont usually leave bad reviews but I had an awful experience at this practice last year. The dentist was unreasonably rough and I was in a lot of pain with my jaw afterwards which I have never experienced before. She didnt stop to ask if I was OK even though I had tears running down my face and was struggling. I will never go back.

Negative experience: Arrived 15 minutes early for a 1.40 emergency appointment, waiting room was empty, so I though it would be nice and quick. I was wrong. No one went in or came out for 30 mins, I was finally called in at 2.20, 40 minutes late, having spent 55 mins in the waiting room. No comment from the reception staff. They know we have little choice and their service reflects that

Fantastic experience: Three monthly appointment with the Hygienist, Matthew. Though not always pleasant, Always a positive experience. The whole team at {My} Dentist Are always very professional and always with a smile. Highly recommend {My} Dentist, Newark for when they are taking on new patients.

Fantastic experience: Pleased with the great service

Negative experience: Prices are high and quality not in price range. Had fillings done after months all of them fell off. Customer service bad. Not recommended at all!! And if you have pain still have to wait for months for appointment.. disappointing clinic!

Fantastic experience: Amazing experience i had. Reception are lovely and support any way they can. My actual dentist is lovely and discussed each step with me and checked in with me a lot. I felt I was listened to not ignored or talked at. I would highly recommend my Dentist in Newark. They have supported me since my major trauma car accident in 2014 where I had a lot of damaged teeth x

Fantastic experience: There was a very friendly greeting from the member of staff in the reception area. She was full of smiles and happy. The dentist was cheery and chatty too as well as being professional and the dental nurse was very pleasant. The hygienist was as always chatty and cheerful and the dental nurse likewise.

Negative experience: Don’t ever go there, worse place they got very bad customer service , my appointment was half 4 they make me wait half hour more and the woman who done check on me she said if you don’t like it book it somewhere next time.

Fantastic experience: Great attitude, by all Staff . Excellent Treatment, ae well..

Fantastic experience: I am lady in wheelchair I find it hard to transfer to dentist seat but my lady dentist is patient caring . Made my visits easy and not stressful...would recommend them to any person disabled or has anxiety problems wen going to dentist ..such caring staff too on desk ...

Fantastic experience: No comment

Fantastic experience: Always friendly considerate, helpful and above all very professional

Fantastic experience: The practice is friendly and efficient, and my dentist, Steven Nairn, takes time to explain the treatment, and is very calm and soothing.

Fantastic experience: I had an excellent dental visit this week. It was just a check up, but the reception staff were all smiling, busy doing what they do, but I didn't have to wait. I was straight in to see Dan Vulpe on time, and booked another check up on the way out. A pleasurable experience. Thanks everyone.

Fantastic experience: I left the military 15 years ago, can honestly say my first experience with Steven was first class. Given that NHS dentistry is given a bad vibe, irrespective of which government is in power, I would like to give Steven immense credit. By far the best NHS Dentist I have ever seen since leaving the RAF. I also want to commend the supporting team. Congrats to you all.

Fantastic experience: Really friendly staff all round, great service, easy to get appointments, lovely hygienist and dentist. Reception staff polite and helpful.

Fantastic experience: This is the best dentist I have ever been to, my dentist is Thomas and it is because of him I give this rating. I have never liked going to the dentist at all, I’m am always quite nervous when I have to go but I must say since I have been seeing Thomas I am much better. I have actually had teeth pulled out before because they’ve needed filling, but now I go and between Thomas and Dawn his nurse they are an amazing team. I always feel at ease and never had a bad experience ever. I would recommend this dentist to anyone looking to find one.

Fantastic experience: Fantastic service from dentist can’t me more pleased with treatment and plan

Fantastic experience: Ogbe and assist Alisha are an outstanding team. Friendly and professional. I can't praise Ogbe enough in his skill in and attention to detail on my front tooth filling.Such a Perfect match it can't be seen.

Fantastic experience: Can’t fault my Dentist practice , from entering to leaving. Everyone from Receptionist to those in the consultation room were friendly, supportive, polite and very professional. A dentist visit isn’t always what people want to do, but my experience was fantastic and I’ve no doubts about future visits. My whole experience was just exceptional.

Fantastic experience: Called in on speck after losing a filling, see later the same day and diagnosed with a cracked tooth the dentist advised that removal was best and did it straight away. He explained the procedure every step off the way and made very sure the area around the tooth was dead, he was very calm and took great care and I felt no pain. Good banter put me at complete ease. Highly recommend.

Fantastic experience: Very good got me in with in 2days

Negative experience: Don't bother for NHS services as they always prioritise private customers leaving you waiting for emergency treatments and they continually cancelling booked appointments, and when a discussion with the manager was requested to discuss the cancellations the call was never returned.

Positive experience: Dentist very good and only in about 5mins But becoming very expensive Keep trying to get me to go to hygenist but not cheap cheapest is £70 a lot of money As a younger man dentist allways cleaned etc with appointment

Positive experience: Very friendly service and always helpful.

Fantastic experience: Pretty good.

Fantastic experience: Brilliant dental practice, always pleasant on the phones & always get you an appointment as soon as they can. Superb place, couldn’t be happier with the service provided. Steve Nairn is an exceptional dentist & goes above & beyond every time.

Fantastic experience: Appointment on time great service by all staff

Fantastic experience: On weds 26th February my gold filling fell out at work ,within 2 days I had a appointment with Tom .Tom placed my gold filling back in my tooth ,did an amazing job even though I have dentist phobia .thank you so much TOM.

Fantastic experience: Always treated with care and complete professionalism. Jacintha is an excellent Dentist

Fantastic experience: Excellent !! 10/10 5***** I received dental consultation and treatment from Dr Ogbe Adeghe in February 2025. This dental Doctor took his time to clearly explain all the possibilities of treatments available to me and he helped to do this with the use of photos and X-rays. His dental nurse assistant was outstanding in her role throughout and encouraged the Doctor to carry out my treatment at short notice. They make a great team and are both a credit to the My Dentist practice. The Doctor was fair with his explanation that the treatment I opted for was 50/50 and that I may experience pain once the anesthetic wore off. I did experience some pain that evening, but thankfully it was only temporary and had gone the following morning. I would also like to thank Louise, Amy and all the team on Reception who also did not rush through explaining everything to me very clearly, this was appreciated. Prices were fair. Recommend. Thanks from Leigh with Dreadz :)

Fantastic experience: I’ve been going here for about 25+ years now and my dentist(s), nurses and reception staff are all wonderful!! Always kind, friendly attentive, efficient and very funny!! Just what you need you’re visiting the dentist!

Fantastic experience: Whenever I visit here I receive excellent care. If I need an urgent appointment they always do their best to fit me in. I have been at this practice for longer than I care to remember and am always very happy with their care.

Fantastic experience: My dentist always got that I'm a very nervous patient & always put me at ease. Last appointment, he told me he's leaving . I'm now very very nervous again!

Fantastic experience: Lovely receptionists. Can’t fault this place. They always manage to fit me in quickly. Steven Nairn is a brilliant dentist. I am very happy going there He explains everything very clearly, I feel very confident going to this practice.

Negative experience: I had one appointment due to having teeth that are cracking from a different condition of mine. It's been causing me pain for months and I finally thought I found a dentist to help with that. Unfortunately, I was wrong. I was told there was a payment plan but I was never offered one. The appointment and x Ray cost over £100. I need my wisdom teeth removed but they can't do it so I was going to be referred elsewhere and that would've cost me over £700 since I need something to help with my anxiety. So I'm still in heeps of pain that it interrupts my sleep. And I'm trying to find a new dentist again that will actually help me. Don't recommend this place, at all. Just awful

Negative experience: My partner went to this practice to have a filling done costing £142. When leaving he booked a second appointment to continue his treatment plan. However, when he got home to check the work done, he found a horrendous silver filling in the tooth. He had called in advance of the appointment to check that this was going to be a composite filling as he didn’t want a silver one done, so a complaint was made. He was told by the practice manager that the filling is composite but it’s so small and at the back of the tooth that you just can’t see it… The second appointment was then cancelled a month in advance. We thought that would be the end of a terrible experience. But no, of course the incompetence of this dentist has continued into harassment. Letters are now being sent to say that he owes money for missing an appointment. Yes, this is the one that was cancelled a month in advance in writing. We have written evidence from this practice to say these letters have been sent in error yet they continue to come. The practice has been asked to delete the information that they hold for him yet they are still sending letters. This dentist is completely incompetent. Avoid!

Positive experience: I visited for the first time this week. I was very happy all in all. I have a complicated vascular problem in my mouth and did warn them. The dentist was lovely, the receptionists polite and friendly. However I found the hygienist rather rough. My mouth bled a lot on returning home and unless they have more than one hygienist, I am not sure I will return.

Fantastic experience: Excellent dentists all round great service

Fantastic experience: This dental practice is first rate. The receptionists are extremely helpful, efficient and caring. The dentists, hygienists and dental nurses are all very kind, caring and offer excellent service. I would definitely recommend this dental practice.

Fantastic experience: I love this dentist. The reception team are really friendly and my dentist is great. He tells me what he's doing as he goes along which helps me keep calm. I've worked out that I squeeze my hands when I'm anxious but since coming here, I squeeze my hands more at the hair salon than I do at this dentist which says a lot.

Fantastic experience: Very little waiting time to see my dentist. Luckily no problems with my teeth, given form to hand to person on reception, made appointment for next check up in 6 months and out. All done ✔️

Fantastic experience: Excellent advice, treatment and ongoing support

Fantastic experience: So grateful the dentist I see has amazing knowledge of Tregiminal neuralgia. Had fillings done, he was so kind and gentle, didn’t feel anything. So pleased with the whole experience of Mydentist would definitely recommend.

Negative experience: I had a chipped tooth and was waiting for months for the filling, upon finally getting my tooth fixed filling failed within 6 months, again waited 2 months to be looked at, at this point I lost my tooth completely. Service was appalling, they offered a refund which I've still not received some months later. Horrific experience and a loss of tooth that potentially could have been avoided if treated quicker, still £200+ out of pocket.

Fantastic experience: Always have a very good experience at my dentist

Fantastic experience: Always find the service at mydentist high standard, the dentist we see is brilliant with my kids particularly my autistic son. All staff very friendly and helpful

Negative experience: Disappointed after viewing your updates on the website about accepting NHS patients but was told over the phone I had to register as a private patient

Fantastic experience: Very professional dental practice. Staff very courteous + excellent treatment. Would highly recommend

Fantastic experience: Excellent service. Lovely receptionist. Very clean. Dentist I see is fantastic.

Negative experience: The most disgusting place. Talking to customers is unpleasant. And removed from the customer list without a reason. It doesn't protect the teeth, it breaks them. I do not recommend it to anyone.

Fantastic experience: I've been going to my dentist for a few yrs after a bad experience at another dentist was in agony with toothache and my dentist was great and sorted me out I now wear dentures well done to my dentist 1st time ever not frighten anymore x

Fantastic experience: Not a single thing about this practice disappoints. I’ve had a lot of issues with previous dentists, but the staff here are all top notch. Approachable, efficient, friendly and helpful.

Negative experience: Post pandemic removal from NHS patient list, despite no attempt to contact me, so only option now is as a private patient. It was dentists that stopped seeing us through COVID and still had no availability for NHS when open again...yet another example of post COVID greed at the cost of an individual's health.

Negative experience: My son spent at least 4/5 years having orthodontic treatment here. This went on before covid and after . He has braces on top and bottom teeth. The orthodontist at this practise Santosh told him that his teeth were not getting straight due to his bad cleaning , plaque build up which was stopping the teeth from moving even though he kept getting them cleaned at the practice at her request and the hygienist said they were good considering he had braces. In the end April 2024 she said that they were not going to get any better and to consider getting them removed . To be honest I agreed as they didn’t seem to be moving. Every month we went back and there was no change . The bottom teeth appeared to be too cramped and no room to move. I thought that why doesn’t she take one out or file them down to allow movement ( which they did to my teeth years ago ) but this was never suggested and I’m not a dentist so didn’t think it my place to suggest this. The day we had them taken off I asked her if the top teeth were finished and she checked and said yes they were fine. We went to the hygienist the same day to clean them up and after we could see the top two main teeth still had a gap even though she said they were finished and the bottom teeth still crooked and overlapping. ( although we knew the bottom teeth would be ) We have now taken him to a private orthodontist in west bridgford. She agrees it was a shame they had not completed the “asthethics “ and maybe put it down to waiting lists etc. so we have paid several thousand pounds to have another brace put on and a filler in the gap on the top teeth. The teeth at the bottom can be filed down to make room ( can’t understand why santosh didn’t do this) and will take about 6 months to complete . Absolutely no reason why this could not have been completed at the “my dentist” practice. Very disappointed . Don’t be afraid to question your child’s treatment or get a second opinion.

Fantastic experience: This an excellent dentist lovely staff been a patient for many years no problems

Fantastic experience: Made an emergency appointment for a chipped tooth. They got me in quickly and were able to fix my tooth with no problem. Pricing was reasonable and upfront. Highly, highly recommend!

Fantastic experience: Ive been at this dentist for a few years now and ive had an illness which made me loose most of my teeth Ive now got dentures which have completely transformed my smile Thankyou so much to My Dentist would definitely recommend

Fantastic experience: Got me in on the same day. Even when their was no more emergency appointment. And had tooth out on the same day. Great service went the extra mile. It's a great dentist would always recommend.

Fantastic experience: On time I was given.. felt comfortable and relaxed having treatment.given advice on caring for my dentures

Fantastic experience: Last year I was in so much pain from another Dentist I contacted MY DENTIST and they were so understanding and sympathetic they repaired my tooth and sorted out my pain. The cost of the repair was value for momey and would wholeheartedly recommend MY DENTIST to all. Five Star Service.

Fantastic experience: This is such a friendly and professional practice. I was a bit apprehensive at going to a dentist (for the first time since 2020), but all of the staff at this practice were welcome and professional. I can’t recommend them enough.

Fantastic experience: My visit to the hygienist was a very positive experience. He was very thorough, explained things and amazingly I felt very relaxed No discomfort at all, but admittedly no real problems, and all polished up nicely by the end Good experience

Positive experience: Always looked after me well, lovey Staff Thanks again

Fantastic experience: Excellent practice would definitely recommend

Fantastic experience: Thomas was excellent and he took the time to explain everything. Manage to get a very quick appointment. I am impressed.

Negative experience: First I went as I broke a tooth but they tried to sell me implants. Eventually agreed to fill tooth 2 weeks later. I had explained before that I had a sensitive gag reflex. I arrived for the filling he tries to force a bite guard on me for a front tooth. I'm panicking he's shouting at me even though I was trying to cope with it. I was a dental nurse and one of my jobs was so make patients calmer. Nothing no interaction from her. The whole atmosphere was awful. Eventually got the filling done. I'm in tears very upset. I have never met such an unempathetic surgery. I would not recommend. Just to add this is genuine and was in Newark before they put their usual comment on. No mistake.

Fantastic experience: Been going to this dentist for years. Always absolutely brilliant reception staff and treatment by the friendly dentists. I hate going but they help put my anxiety at ease.

Fantastic experience: Asked to change a check up to a half hour appointment, which was easily done for me! Had three fillings done and a referral for an extraction. Very pleased as usual with the service. Friendly and efficient from start to finish

Fantastic experience: This might probably be the best dental clinic located in Newark-On-Trent. The clinic offers a variety of dental treatments including dental implants, teeth straightening treatments, Denture Excellence (cosmetic dentures), teeth whitening, full smile makeovers, facial aesthetics and cosmetic dentistry. The experienced clinicians and treatment co-ordinator are more than happy to arrange a consultation to discuss your dental needs. They also offer finance packages on qualifying treatments. My tooth had been troubling me for months, and I was able to get an emergency appointment via phone call, and an extraction the same day. The staff were also very professional all the way.

Negative experience: We went here just to see the hygienist. It's not our dentist as ours is long standing close to our old home area. We were told it was £88 the first time as a" non-dentist patient" , but then would be £58, the usual fee. So we joined , but the second time my wife went today they again charged £88 (for a 15 minute not even the 20 mins advertised...for a scale and polish). On challenging it she was told because she was non-dentist registered...Having already paid a £30 deposit they had one over us. Will not use again. Ensure you get their pricing in writing and not verbal, plus get your 20 mins ! Very disappointed.

Fantastic experience: I have been a patient here for many years and always happy with the level of care shown! From the receptionists being friendly right to the dentists always giving great professional service! Well done certainly worthy of 5 Stars ⭐️⭐️⭐️⭐️⭐️

Fantastic experience: Absolutely perfect dental surgery, such lovely people in there. My child is autistic and they are more than wonderful with him. I experienced discrimination from another patient whilst waiting to be seen, and the staff very efficient in the way they handled it.

Fantastic experience: A really excellent dentist practice. Very friendly and efficient staff on reception. My dentist is thorough and considerate and takes the time with his patients to answer questions and explain what he is doing.

Positive experience: 3* for receptionists for quick appointment and answered all questions. The dentist did not address the reason I went and I left with the same problem I went with. The appt was quick compared with a private dentist and not as thorough. Although they do offer private patient care that is basically based on the changing structure. To me the dentist examination is crucial to my dental health. Here I felt it was lacking. Time with dentist approx 20mins. A private one is 60mins and includes scale and polish. So .. Mydentist charge for both services are more expensive than a private dentist and less thorough. After notifying them of my experience there was no,interest and so the same situation is likely to face anyone else.

Fantastic experience: I rate this dentist 5 stars. Staff are always pleasant. My dentist is Dr.Rukhsar S.Kazi, who gives me confidence at every treatment. I used to be a very nervous patient before I started my treatment at My Dentist, thankfully, I look forward to my appointments. Well Done to you all.

Fantastic experience: I recently visited the dentist being offered an urgent appointment and was seen by Mr Thomas Kiwanuka who was empathetic to my problem his plan and professionalism has restored my faith in the practice.

Fantastic experience: Just great service

Fantastic experience: Always found all the staff to be very pleasant and welcoming. Dentist, hygienist and the nurses all very caring and professional. I am currently having cancer treatment and they went the extra mile to make sure I was at ease.

Fantastic experience: Excellent service! at this little practice a happy customer. Well done all how work there.

Fantastic experience: Polite, professional staff at front of house. Seen promptly and very pleasant service from both the dental technician and his assistant, can't fault this place at all

Positive experience: First visit here, impressed so far, the only thing I didn't like was having to pay up front before any treatment, but I suppose that's the way of things now.

Fantastic experience: Fitted me in the same day when I had toothe pain, had to return 2 days later (not their fault) and again fitted me in same day, staff all lovely.

Fantastic experience: My dentist is so patient,kind and so understanding. I am terrified of going to the dentist and after having major dental work a couple of weeks ago and several visits since, I would definitely recommend JNP to anyone. She is amazing and her assistant!

Fantastic experience: Fantastic service

Negative experience: I was bullied by Dr Thomas Kiwanuka about my appearance, at an emergency dental appointment in January 2023. I was emotionally fractured and cried for hours after I left the practice and am suffering from social withdrawal since. Thomas Kiwanuka, not only refused to apologise, but shamelessly invented a number of disgusting stories about me, in attempt to convict me in mental incapability, just to get away with his misconduct. I contacted GDC, who tried to investigate the incident, but the practice went far and beyond, to cover up all evidence, which left me further shattered by the experience. I feel it is necessary to video record every doctors appointment now. NHS staff cannot be trusted. In response to the Patient Support Team: There is no mistake and a complaint was submitted to the attention of he practice manager - Josh Appleyard. He, together with the Dentist Thomas Kiwanuka, went far and beyond to twist facts, in order to justify the deliberate cruel behavior of the dentist. I am still emotionally shattered to this day and never received the appropriate apology, even after the GDC got involved. A mocking apology was offered by Thomas Kiwanuka, denying that anything wrong was done, and accusing me in being mentally handicapped. I am sorry to say this, but this practice deserves this rating for refusing to take the appropriate actions, to discipline their staff, who harm patients.

Fantastic experience: This was the first time I’ve been to a dentist that actual cares about its patients! I had an extraction, a filling and my teeth cleaned and I can honestly say it didn’t hurt once. Thank you so much, if your quite nervous about going to the dentist like me, then this dentist is the one for you x

Positive experience: I joined as a new patient a few days ago and was really impressed with my dentist, Thomas’ kindness and professionalism. I’m normally very nervous at the dentist and occasionally feel judged, but Thomas was calm, informative and made me feel at ease during the appointment. The dental assistant was also very nice. I would recommend this practice.

Fantastic experience: Brilliant service as always! My dentist is Thomas, he is so caring, I’m a nervous patient, who has a problem with my jaw, I have TMJ, which effects my jaw and opening my mouth wide, so I have to keep closing my mouth as it hurts my jaw. Thomas is so knowledgeable and supportive, he makes my fears disappear. He is fantastic! Thank you so much Thomas!! This dentist is the best in the area! Would highly recommend!!

Fantastic experience: Really professional and friendly and have time for you, really pleased to have been recommended this dental practice. Graham Occleshaw

Fantastic experience: As someone who really dislikes going to the dentist, I found my emergency visit to mydentist to be stress free and was impressed by the friendliness of the service. Recommended!

Fantastic experience: The dentist was really friendly and professional and put me at ease. The dental nurse, Emma, was lovely too. I struggle with visiting the dentist, but since I have been visiting this particular practice my confidence is growing and I cannot speak highly enough of the team. The receptionists are always very friendly and helpful too.