Grosvenor Dental Practice
Information about Grosvenor Dental Practice
Opening hours
- sunday: (closed)
- monday: 8:30-17h
- tuesday: 8:30-17h
- wednesday: 8:30-17h
- thursday: 8:30-17h
- friday: 8:30-13h
- saturday: (closed)
Welcome to our dental practice in Stoke-on-Trent! Thank you for considering us for your dental needs. We're a predominantly private practice, and our patients benefit from having access to the widest range of treatment options.
Our experienced dental professionals are dedicated to providing excellent care, from routine check-ups to more complex procedures.
We offer comprehensive dental care services, providing a wide range of treatment options to meet our patients' needs. Our primary goal is to help our patients maintain healthy and natural teeth for a confident smile that lasts a lifetime.
We believe good dental habits should start early and are proud to partner with the NHS to provide free dental care to children from birth to age 18.
Our comment from Best Dentists about Grosvenor Dental Practice:
Grosvenor Dental Practice is a highly regarded dental clinic known for its exceptional patient care and friendly environment. The practice has received numerous positive reviews, highlighting the following key attributes:
- Welcoming Atmosphere: Patients consistently mention the warm welcome they receive from the staff upon arrival, making them feel at ease throughout their visit.
- Expertise of the Dental Team: The dentists, especially Dr. Gill and Dr. Agrawal, are frequently praised for their professionalism, thoroughness, and ability to communicate effectively with patients regarding their treatment plans.
- Compassionate Care: Many reviews emphasize the gentle and attentive approach of the dental practitioners, which helps alleviate anxiety and instills confidence in patients.
- High-Quality Treatments: The services provided, including cosmetic dentistry and routine check-ups, are noted for being of top-tier quality, with many patients expressing satisfaction with their results.
- Community Trust: Grosvenor Dental Practice has built a loyal patient base, with many individuals and families returning for years, reflecting the high level of trust in their services.
Overall, Grosvenor Dental Practice is celebrated for its dedication to patient comfort, exceptional care, and the professionalism of its team, making it a highly recommended choice for dental care in the community.
Services and Treatments
Grosvenor Dental Practice: Reviews
Fantastic experience: I am very satisfied with Grosvenor Dental Practice,nice and friendly staff and professional dental services.I can just recommend
Thank you Jeanette that's a really great review of our practice x
Fantastic experience: Very good and very professional
Thanks Paul for your lovely review, we really appreciate when patients leave us positive feedback!
Fantastic experience: I recently had a root canal and composite filling done by Dr. Gill, and the whole experience was fantastic. Dr. Gill was professional, gentle, and explained everything clearly throughout the process. The treatment was comfortable, and the results are excellent — my teeth look and feel great. I’m really happy with the care I received and wouldn’t hesitate to recommend this practice to anyone.
Thank you so much for your lovely review! We’re really happy to hear that you felt comfortable and well looked after during your treatment with Dr. Gill. It’s great to know you’re pleased with the results and your experience overall. We truly appreciate your kind words and recommendation — it means a lot to our whole team. We look forward to seeing you again soon!
Fantastic experience: The time came for a dental check, my last visit to a dentist must be over twenty years ago. Dr Agrawal answered my questions and spoke about my needs giving possible solutions. He and everyone at the practice are very polite and helpful. I can recommend this practice.
Thank you so much for your kind review. We’re delighted that you chose to visit us after such a long time and that Dr. Agrawal and the team helped make the experience a positive one. It’s wonderful to hear you felt comfortable, well-informed, and cared for. We really appreciate your recommendation and look forward to seeing you again at your next visit!
Fantastic experience: Wonderful practice with caring Drs and staff.
Thank you for your kind review Bheemparsad, I'll be sure to share your words to the team, this kind of feedback gives us all a boost!
Fantastic experience: Excellent service. I was seen quickly and the dentist thoroughly explained everything at the start of the appointment. The whole team was very welcoming.
Thanks for your lovely review, we're happy to hear that you were kept informed throughout your time with us, it's great to know that the team gave you a warm welcome. We look forward to seeing you again soon!
Fantastic experience: Good experience, first time using grosvenor dental. Easy to book, on time appointment and very accommodating after having to change my appointment twice. Lisa smith and her assistant were friendly, funny and informative. Would definitely return.
Hi Thomas, thank you for your wonderful 5 star review! We endeavor to be as flexible as we can with rearranging appointments, it sounds like the team did a great job to make you comfortable and relaxed during your visit! We look forward to seeing you again soon.
Fantastic experience: I’ve been going to this dental practice for a few years now and recently decided to do Invisalign through them. I could not be happier! It’s only taken a few months for results to show and they are exactly as I was told would happen. Everyone working here have been super kind, and made the whole experience as comfortable as possible. I’m extremely pleased and would 100% recommend. Thanks again guys for everything! :)
Thank you, Eleni, for your review! We're thrilled to hear how happy you are with your Invisalign journey and that the results have lived up to expectations. It means a lot to us that you felt supported and comfortable throughout the process — that's exactly the experience we strive to provide. Your recommendation truly means the world.
Fantastic experience: I have been a client at Grosvenor dental for around 2 years now, the care and treatment shown by the whole team is second to none. I've had dental hygiene and cosmetic dentistry done at the practice and it is always completed to the highest standard. I couldn't be happier with the composite bonding work done by Dr. Gil
Thanks for the great review, Jacob! We always aim to provide a top class service and it sounds like we managed to meet you're expectations. We're glad to hear that you're happy with your cosmetic treatment, the whole team thinks we got a fantastic result!
Fantastic experience: Easy and painless ! 10/10
Thanks for your kind words, Holly. We always aim to keep our patients fully informed and take time to make sure we know where you are coming from.
Fantastic experience: I am so happy that I chose this dental practice. Everyone is so polite and cheerful. Mr Gill is excellent. He has a gentle manner, listening and explaining treatment options. The initial apprehension disappeared quickly, resulting in a positive experience.
Thanks, Jill, for sharing your experience! We're so glad Mr Gill and the team made you feel comfortable and well taken care of. It's awesome to hear that your visit was a positive one.
Looking forward to seeing you at your next appointment!
Negative experience: I explained to the practice that it is difficult taking time off as I am currently seeing patients in a remote gp clinic. I would have an appointment on Monday and have to come back Tuesday because my temp broke or they needed something. I took 5 days off seeing my patients which has been inconvenient but I understood. I then had a final veneer fitting and it did not match. Dr gill kindly fit me in 7 days later for a fitting. The day of appointment at 9am I was called by Amy, who told me the veneer did not come. I was disappointed but received more explanation and mitigation of dental surgery’s responsibilities than reassurance and apology. When I had explained my frustrations and how I felt I did not even get an apology. Amy replied “ but I have apologised, but this is not our responsibility. She was sarcastic, blunt and was not able to let me finish my sentences. It was not reassuring nor appropriate mannerism and when I explained I was concerned over my patients, they said “well we had to cancel a patient today(me) surely you will understand. I work in the medical field and I have not seen poor communication skills like this. I felt very upset and I do not think I am able to engage in any further communications with a team like this.
Hi Lucy,
Thanks for taking the time to share your thoughts with us. We’re really sorry that your experience didn’t meet your expectations and for the inconvenience you’ve gone through—it sounds really frustrating, and we truly appreciate your patience.
We understand how difficult it must have been to take time off from your own busy schedule, especially given the important work you do caring for your own patients. The issues with your appointments and the communication during that time clearly fell short, and for that, we’re really sorry. We’ll be looking into this to figure out where we went wrong and how we can improve.
We’re really glad, though, that we’ve been able to book another appointment for you so we can sort this out properly. Our team is committed to making sure your next visit goes smoothly and leaves you with the smile you deserve.
Thanks again for letting us know about your experience—it’s incredibly helpful for us as we are committed to continual improvement and giving our patients the best experience. If there’s anything else we can do for you, please don’t hesitate to reach out.
Negative experience: My partner has been going to this dental practice for over 1 year. we have both encountered rude interactions with receptionists. including being told to wait outside. we are both doctors and she has been placed 3 hours away in GP surgery. there were cancelled appointments and veneers that did not match. however the receptionists offered no real attempt at an apology and frankly was sarcastic and rude. i have had to console my distressed partner regarding rescheduling her patients due to rescheduling of dental appointments in the very last minute. i am very disappointed in the level of professionalism the dental staff showed
Hi Isaiah,
Thank you for taking the time to leave us this feedback. We’re really sorry to hear about the experiences you and your partner have had with our practice—it’s clear we’ve let you both down, and for that, we’re truly sorry.
We completely understand how frustrating last-minute changes and poor communication must have been, especially given your partner’s demanding schedule and the important work you both do. It’s upsetting to hear that our team didn’t provide the level of empathy and professionalism you rightly expected, and we’re committed to doing better.
We’re glad we have the chance to see your partner again soon to address these issues and make things right. We’ll do everything we can to ensure her next visit is a positive experience and reflects the high standards we strive to uphold.
Thank you again for sharing your thoughts—it’s really helpful for us as we work on improving. If there’s anything else we can do to help or support you both, please don’t hesitate to reach out.
Fantastic experience: This dentist is the friendliest, and most professional I’ve dealt with ! Appointments are easy and swift to arrange, a very welcoming practice.
Hi Christopher,
Thank you so much for your kind words! We’re thrilled to hear about your positive experience with our practice, and we truly appreciate you taking the time to share it. We’re looking forward to seeing you again soon to complete your treatment and help you achieve a smile you’ll love!
Fantastic experience: I was extremely nervous coming to this appointment but I was put at ease right away by the lovely reception staff and the very polite and professional Mr Gill. Mr Gill explained everything, understood my fears, didn't rush me, asked what questions I had, answered them, then he made a plan with me. Not as bad as I thought it would be, hoping this has gone some way to overcoming my fear of the dentist. Thank you everyone, I'll see you soon
Thank you so much for your kind words! We're so happy that you felt comfortable and well taken care of by our team. Mr. Gill and our reception staff will be delighted to know they made a positive impact on your visit. We're glad to be part of your journey in overcoming dental fears. Looking forward to seeing you again soon!
Fantastic experience: Becoming a patient at this dentist is one of the best things I've done . Seeing Dr Gill helped me to sort out a problem, that had occurred from another practice, failing to see I had a cracked tooth . I was nervous and anxious and he has restored some calm to my visits . Also my mum who has Motor neurons disease has been able to come to this practice in her wheelchair and safely transfer into the chair Dr Gill has in his consultation room . Meaning she was able to receive treatment for toothache . As she can't lean backwards very far now, the staff got a pillow which helped adapt the neck support to bridge the gap .making the experience alot better . Little things like this mean alot when your disabled. Thankyou to all the staff for being so lovely and professional
Thanks Louise for your amazing review. We are so happy we were able to restore your confidence and bring back the calm to your dental visits. It's great to hear that we managed to sort out your problem tooth. It has been a pleasure seeing and treating your mum who has been an amazing patient, and we endeavor to be able to provide her treatment in as much comfort as possible.
We look forward to seeing you again soon!
Negative experience: Gave you a 2 star rating due to being charged again for not attending even though I had tried to call when you sent the reminder message and waited on hold for a good while at work until I could no longer do so. The dentist is a very good at what he does but unfortunately the reception staff are unbelievably rude and argumentative every time I've had any calls with them. Unfortunately not very professional at all I've never been spoken to by a receptionist with so much bad attitude in all my life! I will find a new dentist at this point as there is plenty of others that don't speak to you so rude and abruptly on the phone. Was good while it lasted but unfortunately after taking 140 pound of my money for non attendance and also making you pay upfront for appointments afterwards I have no other choice but to go elsewhere.
Dear Danny,
Thank you for taking the time to leave your feedback about your experience at our practice. We appreciate all feedback, both positive and negative, as it helps us to improve our services.
We understand your frustration regarding the non-attendance fee. We want to clarify that our cancellation policy, including the associated charges for missed appointments without sufficient notice, is clearly outlined when you join our practice both verbally and in writing. We make every effort to ensure patients are aware of this policy at the time of booking. While we understand that unforeseen circumstances can arise and show leniency and waive the fee in the first instance, these charges are necessary to cover the cost of appointment time that could have been offered to other patients.
We regret to hear that you found our reception staff to be rude and argumentative. We take all feedback about staff interactions seriously. Our team members undergo regular training in professional communication and are instructed to be polite, empathetic, and reasonable with all callers. They are also trained to clearly explain the reasons for any charges incurred. We will be reviewing your comments with the team to ensure our communication standards are being met and to identify any areas for improvement.
We appreciate your positive feedback regarding the quality of dental treatment you received from our dentists. We are pleased that you were happy with the clinical care provided.
We understand your decision to seek dental care elsewhere. We wish you all the best in finding a practice that better suits your needs. However, should you reconsider in the future, we would be happy to discuss your concerns further and answer any questions you may have.
Sincerely,
Grosvenor Dental Practice
Fantastic experience: Dr Agarwal is a fantastic and very knowledgeable Dentist. He spent a good hour examining and patiently explaining my diagnosis and treatment plan . I was nervous before visiting the Practice but his kind attitude and that of the friendly nurse present in the room, put me completely at ease. I wholeheartedly recommentd this practice for any dental needs.
Thank you so much for your kind words! We are delighted to hear about your positive experience with Dr. Agarwal and our team. Providing thorough and compassionate care is at the heart of what we do, and we are thrilled that you felt comfortable and well-informed during your visit. Your recommendation means a lot to us and we look forward to welcoming you back to Grosvenor Dental Practice!
Fantastic experience: My wife is having treatment from Dr Gill and he is the best dentist that we have been to
Hi Russ, thank you for your kind words, Dr Gill was very happy to welcome you and your wife back to his care! We look forward to seeing you again soon.
Fantastic experience: Dr Agrawal is a great dentist. I recently lost a filling and broke part of my tooth. Dr Agrawal fitted me a crown, great guy, great fit and looks perfect. All the staff are lovely too. Would strongly recommend.
Thank you for the lovely review! We’re so glad you’re happy with your crown and had a great experience with Dr. Agrawal. We’ll pass your kind words to the team, and we appreciate your recommendation!
Fantastic experience: I had a great experience with Dr. Kal Gill. The entire team was friendly and professional, and the office was clean and comfortable. Dr. Kal Gill took the time to explain my treatment clearly and made sure I felt comfortable throughout. I’m very happy with the results and highly recommend this practice to anyone looking for a caring and skilled dentist!
Thank you for your fantastic review Andrada! We're so pleased to hear you had such a positive experience with Dr. Kal Gill and the team. It’s great to know you felt comfortable and are happy with the results. We truly appreciate your recommendation!
Such great feedback gives us all a boost!
Fantastic experience: After looking for a dentist for a long time, Grosvenor contacted me quickly and I was seen to straight away. I was hesitant on wanting Invisalign, but Dr Gill explained the process and was very helpful throughout the journey, answering all of my questions and helping me achieve a perfect smile! Thank you to all of the team, you’re a credit to yourselves
Hi Courtney,
Thank you so much for your lovely review! We're absolutely delighted that you chose Grosvenor Dental Practice and that we could help you with your Invisalign journey. Dr. Gill and the whole team are thrilled to know we made you feel comfortable and answered all your questions. Your perfect smile is our greatest joy, and we’re so happy to have been a part of your journey. Your kind words mean the world to us!
Regards, The Grosvenor Dental Practice Team
Fantastic experience: Very friendly welcome from all staff. Excellent service
Thanks Ian for taking the time to give us such great feedback! We really appreciate it and look forward to seeing you again soon!
Fantastic experience: I went for a £20 consultation with a view to a couple of cosmetic treatments. The Dentist gave me a very honest opinion and advised me they were not really necessary. He could have made a lot of money by just doing them. Also said I could have my £20 back as I did not have a treatment. I’m most happy to let him have it for an honest bit of advice.
Thank you so much for your kind words! We're happy to hear that you appreciated the honest advice. It's always our goal to do what's best for our patients, and sometimes that means recommending against treatments that aren’t really necessary. We're glad you found the consultation helpful, and your generous feedback means a lot to us. If you ever have any more questions in the future, don’t hesitate to reach out!
Fantastic experience: Excellent service, staff are very friendly, made to feel at home great experience
Thank you so much for your lovely review! It's great to hear you felt at home with us. Hope to see you again soon!
Fantastic experience: Excellent dental practice. Extremely welcoming, caring, and willing to listen to your concerns. Highly recommended.
Thanks for the great review James! We love seeing new faces and it's so nice to hear such positive feedback. We look forward to seeing you soon!
Fantastic experience: Only just started treatment however the entire team are very welcoming, knowledgable and professional. Nice environment to make someone desperately in need of dental work very comfortable.
Thank you so much for your kind words, Simon! We're delighted to hear that you've had a positive experience so far. Our team strives to create a welcoming and comfortable environment for all our patients. We appreciate your trust in us and look forward to continuing to provide you with excellent care.
Fantastic experience: Such an amazing dentist. Very king staff all round, from the receptionist’s to the dental practitioners. Couldn’t recommend enough
Thank you so much for your kind words and positive feedback, Ashley! We're thrilled to hear that you had an amazing experience with all the dental team, from our friendly receptionists to our skilled practitioners. Your recommendation means a lot to us!
Fantastic experience: Went in for a check up and then ended up having a deep clean. The difference before i went in compared to afterwards were inconceivable. I felt like a new man. The Hygienist spent at least 30 minutes cleaning every nook and cranny. If anyone has concerns about their dental hygiene, I highly recommend seeing Lisa as she has a natural talent in dental hygiene.
Thanks, Arjan for such an awesome review of your fantastic experience with Lisa! We're truly lucky to have her as part of our team. It's always heartwarming to know that our patients are leaving the practice with smiles on their faces and feeling confident about their oral health. We're so grateful for your kind words and we hope to see you again soon for another great dental experience
Fantastic experience: Absolutely exemplary work carried out by the team here at Grosvenor Dental Practice. 10/10 would recommend to anyone looking for friendly staff top tier dental work
Thanks for the amazing feedback Matthew, it's been a pleasure looking after you and we're so happy that we achieved such a great result with your treatment. We look forward to seeing you again soon!
Fantastic experience: Amazing staff and thorough checks!
Thanks for the 5 star review Natasha, we will pass on your kind words to Dr Agrawal and the team!
Fantastic experience: Highly recommend!! Dr Gill and the team are fantastic at what they do! Extremely happy with my teeth and excited to start my Invisalign journey soon
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with Dr. Gill and our team. We're excited to support you on your Invisalign journey and are here to help every step of the way!
Fantastic experience: I'm very happy using this dental practice Dr Gill and the staff are very polite and helpful
Thanks for the 5 star review, David!!
The whole team do our best to keep our patients happy and well informed.
Fantastic experience: Absolutely life changing! I’ve had some awful experiences with dentists which completely put me off going. My teeth got into an awful state and my friend recommended Grosvenor Dental to me. I was sceptical, but the moment I walked through the door the environment was welcoming and calm. The dentist talked me through everything that would be happening and the assistant was reassuring and let me hold her hand while I had the needle (I’m terrified of needles). I’ve gone 3 years without showing my teeth in photos and trying to cover up my mouth while talking, and in one day it felt like my life completely changed. I now have photos of me smiling with my friends, family and partner. I can talk to people without trying to cover my face. All this without breaking the bank! Best decision I ever made!
What a fabulous review! Thank you so much and we are so pleased that we have helped to get your confidence and smile back
Fantastic experience: My first official visit to the practice as a customer, although I've accompanied my wife a few times. My dentist, Puneet, is a great and friendly guy, who really cares for his clients, and I have no hesitation in recommending both Puneet and the practice. :-)
Thanks for your wonderful review, Ed, we'll pass on your kind words to Puneet. Our philosophy is to treat patients as friends first and help them as best we can. Feedback like this gives the whole team a boost and shows we're on the right track!
Fantastic experience: Very friendly place and staff
Thanks for your kind words, Christine. Feedback like this gives the whole team a boost!
Fantastic experience: Professional, friendly and thorough. Good experience.
Thanks for the great feedback, Susan. We strive to create a warm and professional atmosphere to greet our patients!
Fantastic experience: I can't recommend this Dental practice high enough. I have had alot of treatment over the last 12 months including crowns and a bridge. Excellent service from all the staff especially Dr Gill who is very professional .I am extremely pleased with the end result I can smile again now .Thank you.
Thank you for such a lovely review, Jo. It has been our pleasure to help you over the last few months and we're just as happy as you are with the fantastic result we achieved together.
Thank you for being a great patient, we look forward to seeing you again soon!
Fantastic experience: Lovely welcome. Dental nurses very professional and excellent with my children.the dentist was very thorough and took his time
We're thrilled to hear about your positive experience, we think it is so important that children get into healthy routines to prevent dental problems before they start!
Fantastic experience: Highly recommended. Decided to go private as wanted better service than what is offered on the NHS. Dr Gill was very friendly and patient. Good pricing plan too.
Thank you for choosing our dental practice and for the kind words about Dr. Gill. Our aim is to provide comprehensive, quality dental care options to suit all budgets and are happy to have met your expectations!
Fantastic experience: The staff are outstanding and I had First Class service from the initial telephone call through to the completion of my appointment. Thank you to Dr Gill and your amazing team. Ange Roscilli ♀️ I would like to update my initial review of Grosvenor Dental Practice. I have recently completed my course of treatment and now have a wonderful new crown. It took several visits to the practice and Dr Gill, together with all of his amazing team were absolutely First Class on each appointment. I was so impressed that I have asked Dr Gill to do some cosmetic work to improve the look of my teeth. I have been to the practice today to discuss the detailed plan of the work and costs involved. Dr Gill also talked through the whole plan with me to explain the treatment in detail and giving me the opportunity to ask any questions. I would have no hesitation in recommending Dr Gill and his team. I'm so very happy with the treatment I have received and can't wait to begin my new course of treatment. Thank you so very very much Dr Gill and all of your team. Angela Roscilli ♀️
Thank you, Angela for taking the time to give us such a fantastic review!! The team prides ourselves on providing a memorable service, even when it means standing outside and waving patients in!
We look forward to seeing you again soon!
Fantastic experience: Thank you for all the staff, they are friendly and professional .highly recommended
Thank you, Michelle for your kind words! We look forward to seeing you again in the future!
Fantastic experience: Excellent service with the hygienist on my recent appointment. Thank you for treatment .
Thanks Susan for leaving such great feedback!! We look forward to seeing you again soon! ☺️
Fantastic experience: I tried different dentists and l can honestly say I have found my forever dentist. You're treated like old friends and l wouldn't hesitate in recommending them. I'm very fussy about dentists, not anymore.
Thank you so much for your kind words! It's great to hear you feel at home with us and that we've met your expectations. Your recommendation means the world to us. We look forward to continuing to provide you with the best care possible.
Best regards,
The Grosvenor Dental Practice Team
Negative experience: It could have been nice if staffs use aseptic techniques while doing the examination. The instruments were left on work top prior to inserting in the mouth. Bit concerned about the hygiene.
Hi Joe, we're sorry to hear about your experience at the dentist, but we couldn't find any record of your visit. We're not sure if you are posting this review to the correct practice. If you could you give us a call on 01782848708 we would love to settle this matter.
Fantastic experience: Great dentist and a lovely assistant, felt comfortable and informed.
Thanks for your great review, Chelsee, it was a pleasure meeting you and we look forward to seeing you again soon!
Fantastic experience: Saw Lisa dental hygienist. Fantastic approach, super knowledgeable and attentive. Would go back again.
Thank you for your kind words, Bruno, each positive review gives the whole team a boost! Our door is always open, and you are welcome back anytime!
Fantastic experience: I was in desperate need of a crown on my front tooth to get my confidence back after taking some trauma to the tooth.. the job I had done before was so bad so I found this dental practice and went in for my consultation, a few hours later I was back starting my treatment!! I am petrified of the dentist and avoid at all costs, but this one is so calm and welcoming.. i’m already booked in for more treatment! Thankyou for making me feel so comfortable, and for the work provided! I left my dentist and signed up to this one immediately. Lovely place. Amazing staff.
Thank you so much for your kind words, Rosie! We're absolutely delighted to hear about your positive experience at Grosvenor Dental Practice. It's always our pleasure to help and ensure that our patients receive the care and comfort they deserve. We're thrilled that we could restore your confidence, and that you felt comfortable throughout the process. Your bravery and cooperation as a patient made it possible to achieve such a great result. We're looking forward to seeing you again for your future care.
Remember, we're here for you every step of the way!
The Team at Grosvenor Dental Practice
Fantastic experience: Brilliant dental practice, wouldn't go anywhere else
Thanks for your lovely kind words, Sue, we love having you as part of the Grosvenor family. See you soon!
Fantastic experience: I have had Composite Bonding treatment done and several visits , I am very anxious about going the Dentist! I wouldnt go anywhere else now , this practice is lovely from the moment you walk through the door, the Receptionist s are all lovely and friendly and Dr Gill who did my cosmetic work is lovely, So gentle ! also his nurse, Ive had fillings and didnt feel a thing, you feel really at ease with him and explains everything to you before! I am so pleased with the work he has done and would recommend anyone to go here you wont be disappointed.
Thank you Susan for such a wonderful review, your words mean so much to us. We're so happy that we managed to get you the smile you wanted, and we can see how the treatment has already helped restored your self confidence. We look forward to seeing you again soon!
Fantastic experience: My visit to this dental practice is very positive. They are very careful and gentle with patients, from the receptionist to the practice manager and the dentist, Dr Puneet Agrawal. They are very friendly and made me feel comfortable and also provide a very brilliant service. I will recommend to anyone. I believe with this practice, I will be attending appointments regularly. Thanks so much
Thanks, Azeez for your amazing review and kind words! It's great to hear that we can make patients feel comfortable and cared for from their very first visit.
We look forward to welcoming you back for more regular appointments!
Fantastic experience: Dr Gill and the team are outstanding. The service is second to none. Everyone is always so nice and the service is efficient and you’re never sold to, dental health always comes first. My partner is an orthodontist and I choose to come to Dr Gill for my dental treatment because it is so hard to leave. I know there are other prominent dental practices in the area but I know personally you’ll never get the service with them as you do here. Thank you to all the team for always being amazing.
Thank you so much for the awesome review!
We're so happy to hear Dr. Gill and our team are providing an outstanding service! It means a lot to us that you feel welcomed and valued during your visits.
We're all about putting dental health first and making sure you feel comfortable every step of the way. Your kind words mean a lot to us, and we're here to keep up the great work!!
Fantastic experience: Had my first appointment at gdp with Dr.Gill on 22nd.And everyone was nice and made me feel welcomed . Looking forward to next appointments . Thank you . :)
Thank you for sharing your positive experience! We're delighted to hear that Dr. Gill and our team made you feel welcomed. We look forward to seeing you at your next appointments!
Fantastic experience: As a new patient I was impressed by the quality of service and the care that I received. The staff were very friendly, knowledgeable and helpful. There were a range of plan options I was made aware of and I felt comfortable in the surgery. I have had a sore tooth for several months and previous attempts to rectify the issue had failed. Following my recent appointment the pain is much improved, which is very good news for me. I would definitely recommend to my friends and family.
Thank you so much for taking the time to share your experience as a new patient! We're thrilled to hear that you were impressed with the quality of service . We take pride in being friendly, knowledgeable, and approachable. It's great to know that your recent appointment fixed your sore tooth.
We appreciate your recommendation and look forward to continuing to provide top-notch dental care.
Thanks again for choosing us!
Fantastic experience: Excellent service, fully explained in detail what treatment was needed and how it would progress
Hi Gary, thankyou for your thoughtful words!
We're committed to making sure our patients are well-informed about their options and the reasons behind our treatment recommendations. It's all about empowering our patients to make informed choices and reach their desired outcomes. Happy patients and fantastic results are what we aim for!
Fantastic experience: My first visit to Dr Gill today. He kindly replaced a crown which had Come out had a good examination with x rays, Thankyou DrGill to you and your very pleasant team I’ve made a good choice …..
Thank you Sue for such a glowing review
We're so happy to have met and hopefully exceeded your expectations on your first appointment!!
The team look forward to welcoming you back soon!
Fantastic experience: After having choosing Grosvenor to complete my Invisalign treatment, I couldn’t recommend them highly enough. I had a slight phobia of dentists and had neglected my teeth for a number of years as a result. The team at Grosvenor made me feel really comfortable and put me at ease immediately. The Invisalign treatment itself was relatively painless and stress free. As mentioned earlier, I’d highly recommend speaking to the team if you’re considering any dental treatment. Thanks guys!
Thank you so much for taking the time to share your positive experience with Grosvenor! We're thrilled to be part of your Invisalign journey! We can honestly say that the results are amazing!
Overcoming dental phobia is no small feat, and we're so glad we could make your experience a breeze.
We truly appreciate your recommendation and look forward to welcoming you again soon!
Thanks again for choosing Grosvenor!
Fantastic experience: Lovely staff ! Warm welcome on arrival and I’m not big fan on dentist. Was always scared since I was a little girl , Kal Gill has put me at ease straight away made me feel comfortable and welcome,,wanted get to know me and his assistant was lovely too. Got couple of treatments booked. Thank you guys xx
Hi Natalie, we're so happy to hear your kind words!
Our team is dedicated to making you feel comfortable and relaxed during your visit. We take the time to listen to you and understand your goals and preference, to best help you.
We can't wait to see you again soon!
Fantastic experience: I have only recently joined the practice with my daughter...but the staff are fantastic, very friendly & helpful. Mr Gill is great, listens to you, explains throughly & most importantly puts you at ease!
Thanks for your kind words, Emma. We're so happy that you and your daughter have had such a positive experience at the practice, the whole team strives to make our patients feel comfortable and listened to at all times. We look forward to seeing you again soon!
Fantastic experience: I hadn’t been to the dentist in years and had built up a lot of anxiety over going and had dealt with awful dentists beforehand that really put me off. My teeth were in poor shape and I never thought they would look as amazing as they do now. All the team made me feel really relaxed and welcome and I never thought I would feel comfortable going to appointments again! I had quite a bit of work done including having teeth removed but the procedures were done so quickly and without any pain, both during and after treatment and appointments were set up easily and without long wait times. All in all I can’t recommend this surgery enough.
Dear Lizzie,
Thanks so much for your wonderful review! We're thrilled to hear about your positive experience with us, and that you are now comfortable going to dental appointments again. We know it can be difficult to overcome dental anxiety, and we pleased that we were able to help you in this way.
Our team is committed to providing our patients with the highest quality of care, and we are so glad that you have an amazing smile to show off.
Thank you again for your kind words. We are so grateful for your support!
Sincerely,
The Grosvenor Team
Fantastic experience: Excellent Dentist Practice. Always helpful and friendly, and my dentist, Mr Agrawal, is always caring and appreciates that pain is not something everyone wants :-)
Dear Mark,
Thanks for the lovely review! We're pleased that you've been able to experience the wonders of pain free dentistry! Mr Agrawal and the whole team take pride in listening to our patients and treating them with compassion and care.
We look forward to welcoming you back to Grosvenor Dental soon!
Sincerely,
The Grosvenor Team
Fantastic experience: Great dental practice with a friendly and professional approach throughout. I had an Invisalign treatment which resulted in a natural change to my teeth alignment in sympathy to my request and expectations. Thank you.
Thanks for the great review, Conrad, we're so happy to have achieved such an amazing and natural result for you with your Invisalign treatment!!
The whole team looks forward to welcoming you back to the practice soon!
Fantastic experience: I visited this Dentist after a recommendation to myself, all work has been carried out & everything was explained at every step of the way, I've had 6 appointments in total after an initial checkup & been happy with all work completed. I wouldn't use anyone else now apart from Dr Gill he explains his decisions & is meticulous with his work.
Thank you so much for taking the time to leave such a fantastic review! We are delighted to hear about your positive experience with the dental team.
Your trust in our practice means a lot to us, and we're honoured to be your go-to choice for dental care. If you ever have any questions or need further assistance, please don't hesitate to reach out.
Fantastic experience: Ive been coming to Grosvenor dental practice all of my life and I have always been happy with their service. Over the last 10 months Ive had my teeth straightened with Invisalign and whitened. I am extremely happy with the results and love my new but natural looking teeth. I wanted my teeth straightened ahead of my wedding and once again the practice hit all my expectations. My teeth were slow to move however the practice did an excellent job at booking my appointments to achieve the desired results ahead of my big day. My wife also had Invisalign with Grosvenor dental practice and we are both over the moon with our smiles in our wedding photos. Thank you Dr Gill and all the staff for their ongoing excellent service.
Dear Alex,
Thank you so much for sharing such a wonderful review for Grosvenor Dental Practice! We're delighted that you've been a part of our dental practice for so long and that we have been able to consistently exceed your expectations!
Congratulations again from the whole team on the wedding! We are thrilled to have been a part of your journey to the smile you dreamed of in time for your special day. We are dedicated to providing top-notch care and we're so happy knowing that our Invisalign and teeth whitening treatments have brought you the natural and beautiful results you were hoping for.
Once again, congratulations on your wedding, and thank you for trusting us with your dental needs. We look forward to continuing to serve you and your family with the same level of excellence and care in the future.
PS - The photos look absolutely Amazing!!
Warm regards,
Dr Gill and The Grosvenor Dental Team
Positive experience: The service was great to my children. The staff specially the Dentist were very nice, kind to my children. I noticed, some receptionist are not very approachable, not smiling or greet us when we arrived. Some of them never see them smile everytime we visit the dentist. My children was with them for nearly 5 years now, i never commented or give feedback coz I thought maybe that’s just me.. but a friend wanted to move her child to GDP because of the location, the first thing she noticed is the staff infront are not very welcoming.. same feeling, same experience we had when we registered. Thank you
Hello Leila!
We're absolutely thrilled to hear that your children had a great experience with our service and that our dentist and staff were kind and caring. Your feedback means a lot to us as it helps us continue to enhance the service we provide.
We want every visit to be a positive one, and we appreciate you bringing up your observations about our receptionists. We're taking your comments to heart and working on ensuring that every member of our team is approachable and greets our patients with a warm smile. Your insight is invaluable, and we're committed to making sure that every aspect of your experience is consistently welcoming and friendly.
Thank you for being a part of our dental family for the past 5 years, and thank you for sharing your thoughts. We're dedicated to making sure that every visit is met with a smile – from the dental chair to the reception desk.
Looking forward to serving you and your children with even better experiences in the future!
Fantastic experience: Excellent value and service.
Thanks, Tony for your 5 star review! We look forward to welcoming you back soon!
Fantastic experience: After not visiting a dentist for over 5years, due to being petrified (covid just made things easier) I knew my teeth were in need of attention, so I took the time and looked at reviews at dentists in the area, I came across Grosvenor and all the fantastic reviews. It still took me another four months to pluck the courage to go, WOW how stupid I was Dr Gill is fantastic, listening to me and talking me through procedures , having two fillings and previously being told by my old dentist, I would have to have one tooth removed, I never felt a thing. Recently gone back and seen the hygienist, Lisa again explaining everything, I can see and feel a difference already. I have now booked up to have teeth whitening, having not gone for such a long time, my only wish I had done this years ago So thankyou Dr Gill and all the staff
Thank you for taking the time to leave such a positive review of Grosvenor Dental Practice. We are so glad to hear that you had a wonderful experience with Dr. Gill and the rest of our team.
We understand that it can be very daunting to visit the dentist after a long time, so we are especially proud that you were able to overcome your fear and come to us for care. We are always happy to listen to our patients' concerns and talk them through any procedures that need to be done. We also make sure to use gentle techniques and ensure that our patients are as comfortable as possible.
We are thrilled to hear that you are already seeing and feeling the benefits of your dental care. We are confident that you will continue to see even more improvement as you continue with your treatment plan.
Thank you again for your review. We are so glad that you are a Grosvenor Dental Practice patient.
P.S. We would love to hear more about your experience with teeth whitening. Please feel free to share your thoughts with us in a follow-up review!
Fantastic experience: Lovely staff and explains the proess and reason for treatment which is refreshing
Thanks for your great review, we always take care to make sure our patients know exactly what treatment we recommend and why! Informed patients are happy patients!!
Fantastic experience: Fabulous service, exceptionally friendly and welcoming staff. Superb from the initial consultation and each appointment.
Thank you so much for your kind words! We're absolutely thrilled to hear that you had a fabulous experience with our service and that our staff made you feel exceptionally welcome. We truly appreciate your feedback and look forward to providing you with superb service in all your future appointments!
Fantastic experience: Really happy with grosvenor dental practice. They are happy to help friendly and they get the job done
Thanks for the great review, Karl. It's always nice to hear that our patients experience has been positive!
Positive experience: Excellent dentist. Guaranteed to put you at your ease and best care possible
Thank you for your kind words Sheila. We're so happy that we managed to make you feel at ease when you visited us and that you rate us so highly!
Fantastic experience: Fantastic dentist. Really patient, quick and high quality dental work - Dr Puneet kindly took the time to explain the work being done, and talked me through what was happening as it was happening, which helped to set me at ease. Can’t recommend Grosvenor Dental Practice enough.
Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that you had a fantastic experience at Grosvenor Dental Practice.
Dr. Puneet takes great pride in providing exceptional patient care. It's our priority to ensure that our patients feel comfortable and well-informed throughout their dental procedures.
Your recommendation means the world to us! We strive to deliver outstanding dental care to all our patients, and it's great to know that we have met your expectations.
Fantastic experience: Best Dentist in Stoke-on-Trent by far! Treatment from consultation to 6 new veneers was first class. + Great team of amazing dental nurses Thank you!
Hi Rob, thanks for the amazing review!
The team loves to get such great feedback, it really makes our efforts feel worthwhile!
We're so happy to hear that you are pleased with the results of your treatment and we hope to see you again soon!
Fantastic experience: I’ve been with Grosvenor Dental Practice for over a year now. I have been seen by Dr Agrawal and last week Dr Gill who was supported by Megan. I’m always made to feel at ease when I attend ALL of my appointments- especially at my last appointment as I was a bit nervous, I came out of it a different person with how well I felt after it. Every part of the appointment is explained to me and staff have been kind and reassuring. I must say, all staff members have been lovely (sorry I’ve forgotten names) I’ve definitely made the right choice in choosing this practice.
Thanks for the wonderful review, Sarah, we're so happy that you've had such a positive experience at our practice and all the team have been able to meet your needs and expectations! Feedback such as this gives us all a boost!
Thank you once again for choosing us to look after your dental care and we look forward to seeing you soon!
Fantastic experience: I have been a patient here for 50years.That says it all!,
Thanks Mrs Hollison for your kind words and for being a loyal patient for 50 years! We are so grateful for your continued trust and support. We look forward to serving you for many years to come!
Fantastic experience: I've been a patient at Grosvenor Dental Practice for more years than I want to admit to and can't recommend them highly enough! The whole team - reception, hygienists, dental nurses and dentists have always been fab!
Thank you so much for your kind words! We are so glad to hear that you have been a happy patient at Grosvenor Dental Practice for so many years. We take great pride in our team and are always striving to provide the best possible care to our patients!
Fantastic experience: I am a new patient of Mr Gill. I decided to change dentist on the very highly recommendation of a family member. I was not disappointed!! What a brilliant experience. Mr Gill is a very kind, patient man who will sit and talk through any issues with you. There is a fantastic hygiene dental nurse who is part of the practice, and all of the staff are extremely helpful. I was fairly happy with my previous dentist and didn't have any problems as such but even though Mr Gills practice is much further to get to I will not be going anywhere else and am so happy that I made the decision to change to Mr Gill.
Dear Rachel,
Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that your family member's recommendation brought you to our practice and that you were not disappointed. Our team takes great pride in providing our patients with exceptional service, and we are thrilled that you found our staff to be extremely helpful. We appreciate your trust in our practice and are grateful for the opportunity to serve your needs. Thank you for choosing us, and we look forward to seeing you at your next visit.
Fantastic experience: Had a new crown fitted & it is perfect. Dr Gill is a brilliant dentist with a very professional & friendly team. Nothing too much trouble. Would highly recommend
Thanks for your kind words, Christine, we're so happy to have you as a patient and I hope we have managed to fulfil your expectations!
Fantastic experience: I was put at ease from the moment I walked through the door. All the staff are so friendly and professional. Dr Gill’s expertise shines through Everything was explained clearly and not rushed I feel comfortable about returning and I think I shall feel more confident about future visits
Thank you for that lovely review Jayne it's great to know all the staff are working hard to make you feel at ease and give you the confidence to keep coming to see us
Fantastic experience: I would like to send Lisa a huge thank you . I visited Grosvenor Dental Practise with concerns. After one consultation I saw results quickly and I am over the moon.
Hi Kerry! Thank you for taking the time to share your positive experience at Grosvenor Dental Practice! We're thrilled to hear that Lisa was able to address your concerns and provide excellent results. We'll be sure to pass along your kind words to her. Please don't hesitate to reach out if you have any further problems or questions!
Fantastic experience: Can't praise Dr Gill enough for his compassion and care when treating my daughter and extracting a problem tooth that she was very reluctant to let anyone touch. The previous dentist at Westbury Park acted like a butcher and was very unprofessional unlike Dr Gill. In no time was the tooth out after taking the time to properly prepare the area. She didn't believe us when we told her. Had to show her to prove it. 5*+ can't rate highly enough. Jessica says thank you!
Hi there! It's so great to hear that Dr. Gill was able to help your daughter with her tooth extraction! We're so glad to hear that she felt comfortable with him. It's never easy to have dental work done, but it sounds like Dr. Gill made it as easy as possible.
We're happy that Dr. Gill was able to provide a better experience for your daughter, and we love hearing that she was surprised at how quick and painless the extraction was! We're sure Dr. Gill will be thrilled to hear that he has a happy patient in Jessica. Thank you for taking the time to share your experience with us!
Fantastic experience: Friendly, knowledgeable and kind staff who put your mind at ease. Very welcoming, clean and neat environment. Very happy to be a returning patient.
Thank you for this lovely review Samantha we all work hard to make our patients feel at ease when visiting us we look forward to seeing you again x
Fantastic experience: I've been a patient at Grosvenor Dental Practice for around 25 years and have always been very pleased with the service. They do their very best to take care of you generally but particularly in emergencies, often with a same-day appointment. The staff are welcoming and friendly, always happy to help. I wouldn't hesitate to recommend GDP.
Thank you so much Emma for this really great review we are so happy to hear that you are pleased with our service and we will always do our very best for our patients .
Fantastic experience: I first visited back in Oct 2022 after reading some good reviews of the Grosvenor Dental Practice. I had not been to a dentist for years and my teeth were in a right mess. From the very first visit I was made to feel totally at ease, my fears were fully understood and I felt really supported. I’ve just finished the first stage of my treatment plan, with a denture to replace 4 broken teeth that needed extraction and 3 fillings to upper and lower teeth that I didn’t think would be possible to restore. I would not hesitate in recommending Grosvenor Dental Practice to anybody. A huge Thank You to all the team that have helped me.
Thank you, John, for sharing your positive experience at Grosvenor Dental Practice. It's great to hear that you felt at ease and supported, despite not having visited a dentist in years. The fact that you have completed the first stage of your treatment plan and are already happy with the results is a testament to the skill and expertise of the dental team. Your word of mouth recommendation is invaluable to small businesses, and are thrilled to hear your kind words. We wish you all the best for the rest of your treatment plan.
Fantastic experience: I’ve never been afraid of the dentists but I have never experienced a completely pain free injection before, I can honestly say I didn’t notice the injection and only realised it was done when I started to feel the numbing sensation. The whole treatment was pain free. All the staff are pleasant and professional and the standard of treatment is first class in this spotlessly clean and modern practice.
Thanks for this great review Martin all the staff work hard to make our patient visits as pleasant as they can be we look forward to looking after you in the future
Fantastic experience: We came to Grosvenor Dental Practice from a NHS Dental Practice as we felt that there was a considerable lack of care and consistency with procedures and appointments. Dr Puneet Agrawal is unbelievably thorough, explains any dentistry plans in good detail and involves you in decision making. Both Dr Agrawal and Heather have a great calming way in which they work and deal with patients which really helps when you're anxious. All round a great Dental Practice with fantastic staff. I would highly recommend them to anyone.
Such a fantastic review thank you! I will pass on your review to Heather and Mr Agrawal as we pride ourselves on having a great team ethos which allows us to give our patients the best quality of care x
Fantastic experience: Excellent service for both myself and my wife. We highly recommend this Practice!
Thank you so much for your great review and for being lovely patients of our practice
Fantastic experience: Both my daughters have attended here from a very young age, my eldest is now 22 and pays private as she wanted stay with her dentist she has had from the beginning.. The dentist the girls see is so inspiring he always gives advice and makes them feel comfortable. My youngest daughter had her first adult filling yesterday , she was so nervous and worked herself up into a state , but he reassured her and it was over and done within a couple of minutes .. If my girls wernt comfortable there i wouldnt of took them, but registering all them years ago we have never looked back..I would highly recommend the dentist Puneet Agrawal, he as being amazing throughout the years for both my girls..
Thank you for giving us this great review we are so glad that the girls feel happy about coming to see us and we look forward to seeing them in the future
Fantastic experience: I am 11 years old and I was so scared about removing my tooth but the doctor did really great job. It was really quick and painless :)
Thank you Gabby for telling everyone that we did a great job for you we are really happy that you are not scared now to come and see us again for your check ups x
Fantastic experience: We have recently just moved as a family to this wonderful dental practice. Dr Kal is fantastic at putting you at ease and takes the time to really explain the best treatment going forward. Lovely friendly place to visit. All of the staff really look after you. Jazz was excellent on my 1st visit. Plus I have never had my teeth cleaned so well!
Thanks for a great review and your kind words which will be passed on to the team. We look forward to seeing you and the family again soon!
Fantastic experience: Having had issues with dentists in my local area, I was keen to find a new dentist that came reccomended by someone I actually know. I have never regretted the move. I have been at this practice for several years now and my recent visit was the first time I had needed any work doing. It is amazing the difference in comparison to my previous dentist. It only took 1 injection for each tooth... the previous dentist needed to use 3 and I was still in discomfort. The whole experience was so much better and the end result is amazing and I couldn't be happier. I needed to ask some questions afterwards and the staff couldn't be more helpful and courteous. I highly recommend this practice to anyone and everyone who mentions needing a dentist. I actually stopped going for regular check ups for around 4 years after one bad experience but Grosvenor have changed all that and I have no fear of being hurt again.
That's such a great review, Jenny. It's good to know we've been able to restore your faith in dentists after your bad experiences. Thanks for spreading the word for us!
Fantastic experience: Mr Gill is a very kind caring Dentist and very knowledgeable. He has replaced my six veneers at the front of my mouth that had been on my teeth for 15 years. I now have a perfect smile. I live in Walsall and travel to Stoke because I wouldn't trust anyone else to look at my teeth or work on my teeth. All of the girls that work for him are very kind and caring and very professional. Thank you Mr Gill I will see you very soon
Thanks for your lovely review! We're so happy to have got you smiling again
Fantastic experience: outstanding treatment .Caring staff. Thanks for sorting my son and myself out. smiling all the way now ☺️
Thanks for this great review David we are really pleased that you received our high level of service keep smiling and see you soon
Fantastic experience: From the front desk staff to the dentists and hygienists, my experience is always good. They are all polite, friendly and professional! Highly recommended
Thanks for the great review it's always nice to hear that our patients experience has been a positive one from all the staff
Fantastic experience: First visit today after being told my own dentist my tooth couldn’t be saved.. contacted these amazing people last night and got a response straight away from dr gill who has saved my tooth and my pain! He was incredible and even during the procedure made me feel at ease and now nervous at all! Thank you so Lucy to all of you you are incredible!
AHH thanks for this fabulous review we are so happy that we could help and get you pain free! We look forward to seeing you soon x
Fantastic experience: I really enjoyed the nice treatment I received here everything went smoothly!
Thanks for the great review Marilyn we are so glad you were happy with the level of care and treatment you received from us x
Fantastic experience: Very well looked after by all of the team and I am put at ease. So happy with how my difficult white fillings look. Everything is always fully explained before treatments. Thank you for giving me a more confident smile. My children are also very happy to attend the dental practice here, something I never felt happy about as a child.
Thanks for the review Maxine it's great to know you are happy with your treatments and that you are no longer afraid of visiting us we look forward to seeing you all again soon x
Fantastic experience: Very friendly staff, very welcoming and make you feel wanted. Everyone has a genuine smile. Each dentist that I have seen takes the time to fully explain what is to be done and why. Although being a very nervous patient I have never had a problem visiting this practice and would highly recommend to all.
Thanks for the great review Mike we always strive to make people feel at ease and glad you have a positive experience when visit us x
Fantastic experience: Saw Lisa the hygienist today who was lovely, made me feel very comfortable, did a great scale and polish and gave some very useful tips on how to improve my daily teeth cleaning routine. The staff here are fantastic, everyone one of them is welcoming, pleasant, professional and look after your dental health first class. Thank you all
Thanks Debbie for that great review it's lovely to know that we have made you feel comfortable and welcomed we look forward to seeing you again soon
Fantastic experience: The staff is very helpful and polite. Dr. Agrawal was very kind and worked quickly and efficiently. I’m super happy with my experience and will be coming back for any future dental needs!
Great to hear Lilly, and thanks for a lovely review, we look forward to seeing you again soon!
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