mydentist, High Street, Margate
Information about mydentist, High Street, Margate
CT9 1DL, Margate
Opening hours
- sunday: (closed)
- monday: 8:45-17:30
- tuesday: 8:45-17:30
- wednesday: 8:45-17:30
- thursday: 8:45-17:30
- friday: 8:45-17:30
- saturday: (closed)
mydentist, High Street, Margate is a dentist offering: dental exams and checkups, emergency appointments, dental fillings, hygiene, extractions, composite bonding, NHS appointments, dentures, whitening, straightening, and dental implants in Margate
Our comment from Best Dentists about mydentist, High Street, Margate:
mydentist in Margate offers a welcoming and friendly environment, making dental visits a comfortable experience for patients of all ages. Customers commend the professional yet approachable demeanor of the staff, especially praising the skills of their dentists such as Nicole, Ayub, and Kim, who receive high marks for being kind, thorough, and excellent at putting nervous patients at ease. Many have expressed their gratitude for how the staff, including receptionists, ensure that everyone feels relaxed during treatment.
Quality of care is consistently highlighted by patients who have experienced painless procedures and thorough explanations of their treatments. mydentist's team goes the extra mile to accommodate patients, including those with specific needs, and is often commended for their prompt response in emergency situations.
Overall, mydentist is highly recommended for its exceptional dental care, compassionate staff, and a comfortable atmosphere that significantly reduces the anxiety often associated with dental visits. Customers looking for a reliable and friendly dental practice will find mydentist in High Street, Margate, to be an excellent choice.
Services and Treatments
mydentist, High Street, Margate: Reviews
Fantastic experience: Thank you for all ur help and to the dentist who was great and made me feel relax. Would like to mention the people at the desk who are welcoming and fantastic
Fantastic experience: Saw Nicole today what a lovely lady my new dentist was thorough and put me at ease
Fantastic experience: Nicole my new dentist!! What a treasure she is, dealt with my bridge and filling better than other dentists that have been doing it for years. I hope you stay for years to come xx
We are glad to hear about your excellent experience with Nicole. Thank you for sharing your positive feedback about your dental care.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I suffer from anxiety and panic attacks. Nicole and Lewis have such a calming way about them and make me feel comfortable when seeing them. Appointments are given quickly, haven't had any long waiting times and all staff have been really helpful
Thank you for taking the time to share your experience. We're delighted our team provides calming, comfortable care and quick appointments.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I manged to finally find a dentist taking on NHS patients I was really nervous but as soon as I met the dental nurse he made me feel completely at ease then being treated with real kindness & care such a good positive experience with Nicole the most amazing dentist would highly recommend this practice
Hi Tina. We are pleased to hear about your positive experience at our dental practice. Thank you for highlighting our caring team and excellent service. We're especially pleased that Nicole, our dentist, and our dental nurse were able to make you feel at ease and provide you with real kindness and care. It's wonderful to know that you found our practice to be a good and positive experience, particularly as an NHS patient. We appreciate your recommendation and look forward to continuing to provide you with high-quality dental care.
Kind Regards
mydentist Patient Support Team
Negative experience: Has his dentist moved yet so in need of appointment but get get up all the stairs now
The practice has not moved as yet, it is still in the building process.
If you need any assistance for your appointment please call the practice who will be happy to offer a resolution if available to aid your visit.
Kind regards,
Julie - mydentist Patient Services Team Leader
Fantastic experience: I really recommend mydentist - by far the best experience I’ve ever had with a dentist. Straightforward advice, clear explanations of what they’re doing, absolutely painless care, and reasonable prices. Dr Umar is fantastic and all of the nurse and reception staff are lovely. Having had terribly rough, expensive dentists in the past, mydentist is an extremely welcome change of pace.
Hi Yasmin. Thank you for your wonderful feedback about your experience with our team and painless care. We're pleased to hear that you found our advice straightforward and our explanations clear. It's great to know that you appreciated the reasonable prices as well. We're especially pleased that Dr Umar and our nursing and reception staff made such a positive impression on you. We strive to provide a welcoming and comfortable environment for all our patients, and we're glad this came across during your visit.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Had an appointment with the Ezhil & Lewis,As I'm an extremely anxious patient I was dreading it however they put me totally at ease & made the whole experience a good one,Highly recommended 5 *
Hi Glenda, we understand how people may be frightened of the attending the dentist. Its therefore important to us that our patients feel comfortable and reassured whilst in our care. It’s great to hear that your dentist communicated your treatment with you so well and that following your visit you would recommend us.
Kind Regards
Patient Support Team
Fantastic experience: Very good experience today (as always). Deep filling in an upper right molar. Very gentle and caring. Fully explained the treatment and possible side effects. 5* all round
I'm happy to hear that your treatment went so well. Thank you for your 5-star review.
Kind Regards
Patient Support Team
Fantastic experience: Excellent service, my husband was able able to receive prompt treatment for a minor emergency.
Hi Sally. We are pleased to hear about your excellent experience and that we provided prompt treatment for the emergency.
Kind Regards
mydentist Patient Support Team
Fantastic experience: 2 painless fillings today, Anna and Lewis were really friendly and efficient. Can’t wait to go back
We're delighted to hear about your positive experience with Anna and Lewis. It's wonderful that your fillings were painless and efficient. Thank you for your kind words and for choosing our practice!
Kind Regards
mydentist Patient Support Team
Fantastic experience: Excellent treatment I felt I was getting perfect care - can’t ask for anything more !!!
Thank you for your feedback. We are happy you felt you received perfect care. Your trust means everything to us.
Kind Regards
mydentist Patient Support Team
Negative experience: Not very reliable and in the habit of cancelling appointments.
Thank you for your feedback. We truly understand how frustrating it can be when appointments are rescheduled or changed. Please know that our practice is currently experiencing a very high volume of patients, and we’re doing our best to accommodate everyone in a timely and efficient manner.
Occasionally, unexpected emergencies or schedule changes can impact our ability to keep every appointment as planned, and we sincerely apologise for any inconvenience this may have caused. We’re actively working to improve our scheduling process to minimise disruptions and better serve all of our patients.
Kind regards,
Julie - mydentist Patient Services Team Leader
Fantastic experience: Excellent receptionist very polite and extreamly efficient . Angel my Dentist and her assistant were second to none, very polite,explained everh procedure before commencing any treatment and instructions for future mouth hygiene. Very very happy with service and would highly recommend Margate Branch mydentust thank you to everyone
Thank you for your wonderful review! We're delighted to hear that our team at Margate Branch provided excellent service. It's great that Angel and her assistant explained procedures clearly, and that you found our receptionist polite and efficient. Your recommendation means a lot to us. Thank you for choosing us for your dental care needs.
Kind Regards
mydentist Patient Support Team
Fantastic experience: My dentist is ayub, he is the best dentist, my whole family are under him. He is so thoughtful, and always asks about my other family members, he takes an interest in us all. He explains what he is going to do regarding dentistry, he is very thorough. Tracy his assistant is always smiling and checks we are ok as treatment is being done. She is so caring towards her patients too. I'm disabled so she helps me into the chair and ayub helps me out to the car as we use room 2 for me. Tracy on reception is so helpful, she always welcomes you with a smile, and always goes above and beyond to assist us in every way. She works really hard and without her, the dentist would fall apart. The only downside to the dentist is it could do with a lift, for the disabled!!!!! Thankfully ayub sees me when the room down stairs is not occupied as I'm on crutches and I just cannot make the stairs. I would recommend this dentist to all my family/ friends. I can't wait for the move so everyone will be on the same level . Well done my dentist, Don't let the 2 Tracy,s leave or ayub because I would have to follow them too. Many thanks from the connell and Douglas family
Thank you for your 5 star review. I am very pleased to hear of your experience and I will share your feedback with the Practice Team.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I am a Canadian citizen visiting family here the day I landed i had a chronic toothache I was looking at flights to go home after only being here for 3 days with no sleep and have been to the hospital taking every kind of painkiller available and nothing helped not even morphine at this point I wasn’t even sure I could make the 21 hours of travelling I decided to go see a dentist to which I found Ayub and his assistant I explained my situation and they gave me some options which I wanted to check in with my Canadian dentist before treatment now with the time difference I had 6-7 hours to wait after waiting for 2 hours I couldn’t handle the pain anymore and went back Ayub and his assistant which helped me right away Its now 5 hours after having the work done and I’m pretty much pain free (the pain I have is what I’d call normal dentistry pain) and I can enjoy the rest of my vacation. I can not thank them enough for helping me in a time of desperation this is a dentist I would advice people to use this dentist absolutely amazing service and compassionate people
Hi Nicole. We are pleased to hear about your positive experience with our team during your emergency visit. We understand how challenging it can be to deal with severe tooth pain, especially while traveling. Our team is committed to providing prompt and effective care to all our patients, including visitors like yourself. We're glad we could alleviate your pain and allow you to enjoy the rest of your vacation. Thank you for recommending our compassionate service to others. We appreciate your trust in our dental expertise.
Kind Regards
mydentist Patient Support Team
Fantastic experience: The staff are always friendly and helpful. Mr Pangarka, my dentist is a very cheerful person and does what he can to help. He always gives options for treatment. I am happy to let him do whatever he thinks is best for my teeth. I look forward to going to the new surgery when it opens. Well done team
Hi Kevin. We are pleased to hear about your positive experience with our friendly staff and team! Thank you for your wonderful feedback.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Brilliant service, great atmosphere, helpful and friendly staff, duly recommended to new customers.
Hi Bobby. We are pleased to hear about your positive experience with our service, atmosphere, and friendly staff. Thank you for recommending us!
Kind Regards
mydentist Patient Support Team
Fantastic experience: Normally you don't get consistent Dentist's they normally leave after a time, however I met a lovely lady today by the name of Angel who was extremely patient, kind, and extremely professional., especially as I have anxiety issues over going to the Dentist and I shouldn't have worried, hopefully she won't leave I will be very upset if she does. Thankyou to mydentist at Margate.
Hi Debbie. We are pleased to hear about your positive experience with our team, especially with Angel. Your comfort and care are our top priorities, and we're glad that Angel was able to provide such a patient, kind, and professional service, particularly given your anxiety issues. We understand that consistency in dental care is important, and we appreciate your feedback about Angel's excellent work. Thank you for choosing mydentist at Margate, and we look forward to continuing to provide you with high-quality dental care.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Staff were good, lovely dentist who was good at explaining everything when I said i was anxious. Thorough and reassuring.
Hi Caroline. We are pleased to hear about your positive experience. Your feedback about our thorough explanations and reassuring approach means a lot to us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I have been to My dentist several times over the years and I want to share my experience. Going to the dentist normally means pain and worry for most of us. I would like to say, Tracy the receptionist has been so helpful and understanding. She is an asset to the practice by going above and beyond every time. Thank you Tracy. Joan Field.
Many thanks for your 5-star review.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Ayub (dentist) and Tracey (dental nurse) at MyDentist Margate are kind, gentle, skilled professionals. I couldn't be happier with the treatment my daughter received from them recently. I would highly recommend them to anyone. They were reassuring but realistic, careful but thorough. Thank you for making our experience with you a positive one.
We are delighted to hear about your positive experience at MyDentist Margate. Your feedback about our team's gentle, skilled and thorough approach means a great deal to us. We're especially pleased that Ayub and Tracey were able to provide such reassuring and realistic care for your daughter. It's wonderful to know that we were able to make your visit a positive one. Thank you for taking the time to share your thoughts and for your kind recommendation.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Lovely staff and very thorough worh their job. My son came in tosay to have 3 teeth removed for braces and they were so lovely with him. Been at this dentist for over a decade and wouldn't change.
Hi. Thank you for your review. We're pleased to hear you and your son had a positive experience with us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Friendly ,helpful lovely staff ,the whole practice are welcoming professional and make you feel at ease with all questions and enquiries you may have ,I'm very pleased with their first class service. Thank you
Hi Heather. Your positive feedback is greatly appreciated. We are happy to hear that you had a wonderful experience at mydentist in Margate. Thank you for sharing your kind words!
Kind Regards
mydentist Patient Support Team
Fantastic experience: I love the way everything is explained as the treatment is happening
We appreciate your positive feedback on how everything is explained during treatment. Thank you for sharing your experience.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I have been a patient at the Margate surgery for just a short while, but in that time I am so impressed with everything about the place. From the reception staff who are so welcoming and polite and so helpful, right through to Ezhilmathi (my dentist) and Lewis the dental assistant. They always welcome me when I walk into the room and they’re both so chatty and friendly. Ezhilmathi explains everything in detail and although she’s extremely professional she has such a warmth about her that puts you at ease. Lewis is simply a bubbly, friendly person who chats away as though he’s known you for years. They work wonderfully together and you know you’re in safe hands. They make going to the dentist a very relaxed and pleasant experience. I feel extremely lucky that I have a dental surgery like I do. Thankyou to all the staff at Mydentist in Margate ☺️
Hi Karen. Your feedback is really appreciated. We are pleased to hear about your positive experience at our Margate surgery. Thank you for sharing your kind words about our staff and services. We're especially pleased to know that you've found our reception staff welcoming and helpful, and that Ezhilmathi and Lewis have made your dental visits relaxed and pleasant. It's wonderful to hear that Ezhilmathi's detailed explanations and warm demeanor have put you at ease, and that Lewis's friendly nature has contributed to your comfort. We're grateful that you feel you're in safe hands with our team, and we appreciate your trust in us. Thank you again for taking the time to share your experience with us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Dentist was very thorough and did a good job. I had three injections and three deep fillings. She took her time and I’m happy
Hi Susan. We are pleased to hear that you had a positive experience with us. Thank you for sharing your feedback.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Went in for a tooth extraction, was a bit worried they would have to refer me to someone else as the tooth had snapped, filling fallen out and decaying. The dentist ( Ezhilmathi) was absolutely brilliant, got the rest of the tooth out in 1 piece. Alot more painless than I expected and all looks good.
Hi Ant. We appreciate your positive feedback on your treatment with Ezhilmathi at mydentist in Margate. Thank you for sharing your experience.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I have been at this practice since 1991, albeit changing hands, but always a 100% professional approach. Today I had wonderful experience of Ezhilmati Selvarag , she was very reassuring and very professional throughout the whole procedure, also thanks to dental nurse , and the dental receptionists who always greet you with a smile and kindly words of assurance.
Hi Marion. Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I have just had two extractions ,I was terrified !!! I didn't need to be ,The two dentists who did this procedure were utterly amazing !!!!they are the best team !! They put me as such ease I felt so looked after and cared for ♥️what amazing duo honestly I have never met such kind and caring professionals ! Thankyou sooo much ♥️♥️♥️♥️
Hi Katie. We're pleased to hear about your positive experience with our dentists at mydentist in Margate. Thank you for sharing your kind words!
Kind Regards
mydentist Patient Support Team
Positive experience: Was prompt courteous caring lovely. The receptionists Donna of margate is one of a kind. Making me feel at ease. Same with the Dentist Angel chan and care assistant can not fault any of them. Best team I've known . So would highly recommend
We're happy to hear about your positive experience at mydentist in Margate. Thank you for sharing your feedback and for the recommendation!
Kind Regards
mydentist Patient Support Team
Fantastic experience: Can't speak highly enough of the lovely lady on the desk, even though I turned up 24hrs late, she rebooked me in....still haven't seen a dentist yet so can't comment on them yet ...so more to come
We're thrilled to hear about your positive experience with our staff at mydentist in Margate. Thank you for sharing your feedback and we look forward to meeting you.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Excellent. I wouldn’t go anywhere else!
Thank you for taking the time to leave us a 5 star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Angel is such an informative and gentle person,very caring and respectful.
Thank you for your wonderful feedback. Angel's care and respect are truly appreciated.
Kind Regards
mydentist Patient Support Team
Fantastic experience: What can I say about Ayub! He is kind,caring,compassionate, will go above and beyond to arrange treatment if he can. Ayub has a heart of gold and is truly the best dentist I have ever had, long may he remain at this practice! Another professional treatment carried out today by Ayub and his very lovely assistant Tracey 1-6-23. Always a fun,relaxed environment created by Ayub. Can't recommend enough! Attended today 15.11.24 and as always Ayub was simply charming and Alex his assistant was just lovely! What an actual pleasure it is to attend this dental practice as all the staff are delightful I feel lucky to actually have an NHS dentist so thank you Ayub and the team!!
Thank you for your 5 star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
Patient Support Team
Fantastic experience: Of all the dentists that I’ve been under the care of, Ayub Pangarker is without doubt the best. A true professional.
Thank you for taking the time to leave a 5* review. I'm happy to hear about your continued satisfaction and hope it continues. We look forward to welcoming you at your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I gave a bad review but have to refute it today, Nicky the practice manager has been excellent, she listened to me calmly and acted upon my complaint, I cannot fault her, she is professional and a pleasure to deal with.
Thank you for your feedback. I am sorry to hear that you are unhappy with the service provided to you by our practice and that your appointment was cancelled at late notice. We apologise for the inconvenience caused. Although we try to honour our appointments, current circumstances are meaning that there are occasions where we may regrettably have to cancel some appointments. If you would like to discuss your specific situation further, please contact the Practice Manager who will be happy to talk to you.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: When I telephoned for an appointment I was shocked at how quick I could book and how helpful the receptionist was my experience when I came in to the dentist was equally as good with the dentist and his assistant putting me at ease and giving great treatment whilst explaining what was happening
Good Afternoon John
Thank you for your 5 star review. I am very pleased to hear of your experience and I will share your feedback with the Practice Team.
Kind Regards
Patient Support Team
Fantastic experience: At my dentist in margate I had a appointment and I dread the dentist I am so nervous but dr Bader Ahmed was fantastic he was so gentle and kind and I could have wished for a better dentist
We are utterly delighted to hear about your positive experience at mydentist in Margate. Dr. Bader Ahmed will be pleased to know he made your visit comfortable. Thank you for sharing your feedback.
Kind Regards
mydentist Patient Support Team
Fantastic experience: The appointment was for my daughter. Dr Ayub was patient, gentle and put my daughter at ease. The nurses and receptionists were also very kind and friendly. I would rate them all highly
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your lovely comments for Dr. Ayub and the practice team.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Best friendly helpful practice around.
Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Negative experience: I contacted the dentist today as a tooth is crumbling and I have a filling in the said tooth put in by the dentist there. As I havnt been in contact within 2years they have kicked my details off the system. Iv been a member for over 10years. Disgusted and disappointed! There was no communication from them to ask if iv gone else where. I'm a disabled person, so getting out isn't as easy for me most days. I also asked while I'm on the phone to book in my children for an appointment, this they refused to do and told me to ring back in August. I wonder if Dr surgeries kick people off the system also? The point of us paying tax ay...
I am sorry to hear that you have experienced problems accessing NHS dental care at your practice. Unfortunately, the practice is currently not able to accommodate every new and previous patient who has contacted them requiring care. The NHS.uk website may be helpful in assisting you seek an alternative NHS practice within your area, that may have the capacity to take on new patients and offer you NHS dental care.
Kind regards,
mydentist Patient Support Team
Fantastic experience: very friendly receptionists been coming here for years never change dentist in future the dentist I saw was lovely very friendly and jolly made me feel at ease as I am a nervous patient that makes all the difference.
Thank you for such wonderful feedback for our practice. They will be thrilled to see your review. I'm so happy to hear that you was made to feel at ease. They are a wonderful team who I know work hard to offer exceptional care for their patients.
Kind Regards
mydentist Patient Support Team
Fantastic experience: A new dentist very polite and helpful
Hi Margaret, Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back to mydentist for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Dr Kimeron is an angel. I have a phobia of the dentist and she made me feel very safe, explaining everything they look for and showing me the tools before using them. I’ve had other dentists in the facility since then and they’ve been very kind too but I have to give Dr Kimeron her credit. I wish she could do all of my procedures! For a private dentist the prices aren’t as staggering as you’d expect.
Hi Molly, as a company we understand how people can be frightened of the dentist, it’s really important to us that our patients feel comfortable and reassured in our care. It’s great to hear that your dentist communicated your treatment with you so well. They are a lovely practice and I know that Dr Kimeron will be thrilled with your review.
Kind Regards
mydentist Patient Support Team
Fantastic experience: have been with this practice over 30 years,despite all the changes of name,owners,location etc.Brennan done my first crown that I still have 26 years later before he located to where "my dentist"is now.the care myself and my daughter have received over the years has been fantastic,despite the struggles the nhs face presently.thank you
Its lovely to hear that yourself and your family trust the practice with their dental care. We really appreciate you taking the time to leave such a wonderful review and look forward to welcoming you back at your next visit.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Great customer services, friendly, thorough, personable. I would recommend
Its lovely to hear that you trust the practice with your dental care. Thank you so much for your review and recommendation.
Kind Regards
mydentist Patient Support Team
Fantastic experience: The staff and care are friendly Alrough they are polite there is a two tear service I have always believe the sign on dentist premises saying NHS should be NHS only private needs to come out of all practices everytime you go in forms have to.be filled in private don't.
Hi Brian,
Thank you for your 5 star review and comments. We appreciate the time you have taken to provide this feedback and look forward to welcoming you back at your next appointment. We do have forms that you can complete via e-mail or a link should you prefer to do this prior to your appointment, if you contact your practice they will be able to assist with this.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Nice,friendly staff
Hi David. Thanks for your kind words about our friendly staff. We appreciate your positive feedback.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Good work done on my tooth. Dentist very helpful with advice.
I'm happy to hear your treatment went well, Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Lovely dentist. Caring and always does a good job.
Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Positive experience: None of the receptionists have a brain cell to share between them, the young one with glasses just sits there doing nothing and the older woman with brown roots and blonde hair is rude and doesn’t seem to understand a simple request. The dental care is good and cheap if you can get yourself on their books though.
These comments could cause distress to our reception team and are unfounded.
I must respectfully advise you that we cannot accept this type of inappropriate behaviour at our practice and we do operate a ‘Zero Tolerance to Abuse’ policy. This includes social media comments.
If you wish to discuss this matter further please contact the practice and speak with the Practice Manager.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Have been coming to this dentist for a few years now as a family of 5 we have no complaints. Helpful receptionists, nurses and our dentist is superb! Absolutely fantastic with all 3 of our children they are never worried, put at ease and generally like coming and seeing the dentist. Dentist is friendly, kind and funny towards the children. No complaints here feel very lucky to not only have a dentist in the current climate but a fantastic one too!
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for the practice team.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I have had a massive fear of the dentist since I was a young child, but being with Kimeron has totally changed that for me. I first saw Kimeron when I was in excruciating pain with one of my molars. I’d been told by another dentist in a different practice I was in pain because I had an infection. When I met Kimeron she was welcoming, she is so friendly and really cares about her patients. I have never felt as comfortable with a dentist as I have in Kimeron’s care. Kimeron temporarily filled my tooth and stopped the pain I’d been in for weeks and confirmed my nerve was pretty much at this point exposed. We did everything we could to save my tooth but unfortunately it was not to be. Kimeron has filled another tooth which was close to the nerve, and I have to say - she spent so much time making sure she did it the right way. Kimeron calmed my nerves through my treatment by checking I was okay. After every treatment I’ve had Kimeron has always talked through things with me and shown me what things mean so I never leave without understanding of any treatment I may need. Honestly she is a wonderful dentist and you can tell she goes above and beyond for her patients. I wouldn’t go to anyone else now, Kimeron is the only one I trust with my teeth now. I have to say as well the practice is always clean and smells nice. The dental nurses who have been in with Kimeron have been much the same as Kimeron, pleasant to interact with and very caring. The receptionists are also really nice, and I won’t forget the one who went out of her way to try and get me in as soon as she could because I was in pain. Thanks for all your care.
Hi, as a company we understand how people can be frightened of the dentist, it’s really important to us that our patients feel comfortable and reassured in our care. It’s great to hear that your dentist communicated your treatment with you so well and that you would recommend us. I know that Kimeron will be thrilled with your review
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Very impressive service where I felt listened to and valued from the minute I walked in the door. The receptionists and dental nurses were very friendly and helpful. The denist was extremely helpful, friendly, knowledgeable and overall one hundred percent. Certainally recomended.
Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Dr Ayub is fantastic. He always puts my son and I at ease. Really friendly dental surgery.
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Dr Ayub.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Amazing dentist i bin soo happy with his job all is perfect. Is all perfect
Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Very nice and polite, put my fears to rest as very nervous at dentist. Very calming and reassuring to me. Brilliant service.
Thank you for your 5-star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Great experience from start to finish. My dentist Ayub is very calming and reassuring. Fantastic dentist. Tracey was his nurse on the day and the 2 of them make a great team that put you at ease throughout the whole appointment.
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Ayub & Tracey.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Lovely pleasant and helpful staff, our dentist is just the best, my grandchildren enjoy going, she makes them feel so at ease with a nice chat :)
Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Negative experience: Disappointed. Over covid I didn't have an appointment so I have been removed from the NHS register. There was no warning or communication about this. They are now not taking NHS patients, but have space for me privately. I know I probably have some personal responsibility, but the customer service was poor.
I am sorry to hear that you have experienced problems accessing NHS dental care at your practice It may help to explain that if a patient does not attend the practice for a 2-year period they can be removed from the practice list. If we do not hear from a patient in this time, we must assume they are being seen elsewhere for their oral hygiene check-ups. At your last check-up, the dentist will have advised when you should next attend, this is usually either 6 or 12 months, it is then the responsibility of the patient to make sure they book this next check-up at the given time. Failure to do so, will result in removal from the practice books, in order to create space for the growing waiting list of patients trying to access NHS dentistry.
It may be helpful to use our website or the NHS website to locate a practice within your area that may have the capacity to take on new patients.
Kind regards,
{my}dentist Patient Support Team
Fantastic experience: I could only give 5 stars to my dentist, ayab the work he has done for me is exceptional. The skill he has. Is outstanding. My teeth look great. I’m happy. Thank you. Hats, of to you sir!
Thank you for your 5-star review. I am very pleased to hear of your experience and I will share your feedback with the Practice Team. I know that Ayab will be thrilled with your review and recommendation.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Very friendly staff who put you at ease
Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I'm making this review on behalf of my Wife who is absolutely petrified of going to the dentist. She had to have a dental check up before undergoing chemo therapy for breast cancer last year. She saw Dr Kimeron Lobo who was so good with her and put her at ease. She has since seen Kimeron as she needs further treatment and is not now so nervous about seeing the dentist.
Thank you for your 5-star review. I am very pleased to hear of your experience and I will share your feedback with the Practice Team.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: The receptionists are amazing my dentist ayub always keeps me calm when people are kind it always makes a difference
Thank you for your wonderful comments and 5-star review!
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Amazing dental practice. The reception team are friendly and always try their best to help with appointments and queries. My dentist Mihaela and her assistant are so lovely, really putting me at ease (I'm a nervous patient), and explaining treatment thoroughly. Highly recommended
I'm so happy to hear that everything was fully explained to you in a caring and appropriate way. Thank you for your 5-star review and recommendation.
Kind Regards
{my}dentist Patient Support Team
Negative experience: took me off the list as a patient for being half of minute late when i had abses and suffering
We are very sorry to receive your 1 star review, however we are unable to find you as a patient at this practice. If you wish to discuss this matter, please contact the practice and ask to speak to the Practice Manager about your experience. If you have incorrectly added the review to the wrong practice could I ask that you, please remove it and add to the correct practice for a response.
Kind Regards
{my}dentist Patient Support Team
Negative experience: I got taken off the register for a SECOND time, because apperently I didnt have an appointment since 2019, I have an appointment booked for 2020 which they cancelled due to covid. Then I rebooked for 2021 which again they cancelled yet someone has noted down that I cancelled it. Absolutely appalling. Its a shame.because my children and here ans they are always so good with them, I was told by a receptionist to contact the Head receptionist about my situation, I've still had no reply almost a week later. I dont understand how they can kick me off considering in 2020 they was only taking emergency appointments, disgusting. And clearly new receptionists need to be put on the desk.
It may help to also explain that if a patient does not attend the practice for a 2-year period they can be removed from the practice list, this was increased to 2 years and 6 months due to COVID. If we do not hear from a patient in this time, we must assume they are being seen elsewhere for their oral hygiene check-ups. At your last check-up, the dentist will have advised when you should next attend, this is usually either 6 or 12 months, it is then the responsibility of the patient to make sure they book this next check-up at the given time. Failure to do so, will result in removal from the practice books, in order to create space for the growing waiting list of patients trying to access NHS dentistry.
It may be helpful to use our website or the NHS website to locate a practice within your area that may have the capacity to take on new patients.
Kind regards,
{my}dentist Patient Support Team
Fantastic experience: Really helpful, caring staff. Take time to explain all conditions and options. Efficient and friendly. One of the receptionists even phoned me after I’d cancelled an appointment to see if I was ok because I sounded breathless on the phone. Amazing! Also visited the Herne Bay branch for a root canal and were equally helpful there. Couldn’t recommend highly enough. Thank you. Elizabeth Croker
Thank you for such a lovely review for our practice. They are a great team who really care for their patients.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: My Dentist makes you feel relaxed and comfortable at every step of your treatment my dentist and her nurse are fantastic even when you know that an extraction of a tooth will hurt they ensure you feel nothing would recommend to any local having dental issues
Thank you for your 5 star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: The reception staff go above and beyond to try and help with appointments and are very welcoming which goes a long way for me as I’m dental phobic. My dentist Kimeron Libo and her dental nurse are so calming and Kim (the dentist) makes a point asking how your family is by name so it makes you feel like she’s a friend. Thoroughly recommend especially if you’re scared of dentists
Hi, as a company we understand how people can be frightened of the dentist, it’s really important to us that our patients feel comfortable and reassured in our care. It’s great to hear that your dentist communicated your treatment with you so well and that you would recommend us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Received warm welcome and seen almost straightaway. Had procedure professionally completed and no more problems.
It’s great to hear that we could see you so quickly and that your dental issue was resolved. Thank you for your review.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Very helpful receptionists, the dentist was great she put me at ease and explained everything that was going to happen. Dentist waited for the jab to take effect before starting the work. Such a relaxed atmosphere throughout.
Dear Patient
Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us.
Kind Regards
Julie Wood - {my}dentist Patient Services Team Leader
Fantastic experience: I am a dental phobic patient with anxiety and a severe gag reflex. My dentist at the margate practice. Is absolutely fantastic. Both professional and understanding.. Both her and the dental nurse make me feel safe. Whilst the dentist talks me through each appointment be it Examination or Treatment. I have never felt so relaxed or safe. Thank you for the brilliant staff at this practice amazing reception staf too.. would 100% recommend 10/10 services here THANK YOU
Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Honestly the best dentist ever. You want the best Kim is the lady she's so passionate about her job and will 100% make you leave smiling.
Thank you for your 5-star review. I have forwarded your feedback to Kim who will very much appreciate your comments.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I have had I lifetime of dental treatment, including 2 Harley Street and other top private dentists but my best ever experience has been the recent dental work done by Mr Ugen Padiachey at Mydentist at 3 High Street, Margate his care and attention to detail has been second to none. The recently supplied dentures are outstanding in fit and comfort. I just cannot rate them high enough.
Thank you for your 5 star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Very pleased with the service from this surgery. Felt confident in the reception staff and their management of the appointments and the care taken to accommodate the special arrangements required for Covid. Treatment from the dentist was first class from the friendly greeting , the effort made to put me at ease during the treatment and the fine dental work done. I would recommend this surgery to anyone with confidence .
Hi Roberto
Thank you for your 5 star review which is very much appreciated. I am very pleased to hear of your experience and we look forward to welcoming you back to the practice for your next appointment.
Kind Regards
Patient Support Team
Fantastic experience: I have like many other's have not been to the Dentist since Lockdown. My Dentist has kept me in the loop until I visited recently and this we had my treatment. On walking through the door I was pleased to be seen by reception staff straight away. The area clean and tidy and friendly reception. Sat for a few moments before being asked by Dental Nurse to follow her upstairs to see the Dentist. The Dentist and Dental Nurse were a really good team. I had every confidence with both throughout my treatment and felt relaxed at all times. The only downside for me was of no fault of staff. The building is old so stairs as not easy for all to manage. If a small handrail was placed so both sides of the stairs had a rail, it would make it easier to go up and down. Thank you My Dentist.
Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Really pleased with my recent experience! The only dental practice I found locally which were able to book me in for an emergency appointment the same day. All staff were lovely and welcoming and the dentist fixed the problem swiftly. So so grateful! Will be recommending them to friends and family!
Thank you for your 5-star review. I am very pleased to hear of your experience and I will share your feedback with the Practice Team.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: So friendly , made me feel relaxed and comfortable. They listened to me and gave me thorough advice. Thank you
Thank you for taking the time to leave us a 5 star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Very pleased with all the aspects of treatment received at my My Dentist. Friendly, curtious and professional.
Thank you for your 5-star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Had work done by Kim always puts you at ease very caring and polite. Receptionists always polite and helpful. Would not hesitate to recommend to Family and Friends.
Good Morning Gary
Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: My son had an appointment and the lady at reception was friendly and very helpful. Dr Kimeron his dentist was so helpful and amazing she kept things relaxed and was so informative and friendly and Victorija was also helpful and friendly. Gold stars all round. Well done.
Thank you for your wonderful comments and 5-star review!
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: The staff are always very friendly and helpful an the dentists are not in the least bit scary!!
Thank you for your 5-star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Very compassionate dentist who was understanding as I was very nervous
Thank you for taking the time to leave us a 5 star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Kim is absolutely lovely!! So kind and caring and gentleman. I cannot recommend her higly enough! She is absolutely amazing!! x
Thank you for your 5 star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Had an emergency appointment to repair a cracked tooth can’t fault the service and treatment I received Ayub the dentist was excellent in his advice and with the treatment I received.
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Ayub and the practice team.
we look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Friendly and pleasant experience
Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Always efficient polite dentist and ALL the staff
Thank you for taking the time to leave us a 5 star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: The practice is 2nd to none I’ve ever used - professional , helpful , personal , welcoming and honest … Kim is my dentist “Amazing” I recommend anyone who needs a dentist to only consider here - TY for my last appointment:)
Thank you for your 5 star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: My dentist is beyond outstanding!!! I never liked coming to the dentist, now it’s a pleasure! She is so empathetic and understanding and never forgets who we are. She regularly asks about our lives and genuinely cares. Thank you!
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for your dentist and the practice team.
we look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: A nice friendly atmosphere and staff.
Thank you for your 5 star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Excellent service, professional and friendly, and right in the heart of Margate on the High Street.
Thank you for taking the time to leave us a 5 star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Positive experience: For my first visit I was very impressed to have a thorough check up and was completely satisfied with polite staff throughout. It would be nice to have a little quicker time length when booking a slot.
Thank you for taking the time to leave us a review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Friendly and professional staff, and a wonderful dentist in Kimeron Lobo
Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I am very happy with this dental surgery , The staff are very friendly and my dentist Ayub is an amazing dentist and if you are a nervous person this man will put you at ease.
Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Positive experience: Lovely and friendly dentist
Thank you for taking the time to leave us a 4 star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I am a very nervous patient and having changed to this dentist after being continually let down by my previous dentist I was worried. Kim and her team are amazing and make the whole experience much more bearable. Amazing. Thank You.
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Kim and the practice team. It’s wonderful to read your feedback. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I went for some treatment yesterday! From the moment I walked in I was made to feel welcome by the excellent ladies on the front desk! Then the new young lady dentist and her nurse carried out the work so professionally all the time checking how I was! Brilliant
Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Well would just like to say from my experience, that the Staff are very warm and welcoming and the treatment received was first class!! Done an amazing job and the team was very informative and gave a clear picture of the treatment one would receive in the process!! Also very caring and made you feel very at ease!! Top job
Good Afternoon John
Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
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