The Dental Design Studio North Walsham

The Dental Design Studio North Walsham
20 Market Pl
NR28 9BP, North Walsham
+441692406103

Opening hours

  • sunday: (closed)
  • monday: 8:30-17h
  • tuesday: 8:30-17h
  • wednesday: 8:30-17h
  • thursday: 8:30-17h
  • friday: 8:30-17h
  • saturday: 9h-13h

The practice is a modern practice situated in the high street in North Walsham and has been under the ownership of The Dental Design Studio since 2024 and offers a mixture of NHS and Private Dentistry.
The practice has an excellent reputation and offers a wide range of dental treatments including:

Tooth Whitening
Dental Hygienist
Dental Implants (finance available)
Emergency Appointments
Root canal Treatment
Cosmetic Dentistry

The practice is a large six surgery dental practice open Monday to Saturday.

We are pleased to be accepting new NHS children at the practice. Bookings can be made by our practice website.

Our comment from Best Dentists about The Dental Design Studio North Walsham:

The Dental Design Studio North Walsham is widely recognized for its friendly and professional staff who excel at providing a comfortable experience for patients. Many users have specifically praised dentists like Sree, Manu, and Sara-Jane for their gentle approach and thorough explanations of treatments. Parents have also noted how well the staff handles young patients, alleviating fears and providing reassurance.

The practice is noted for:

  • A welcoming atmosphere: Patients frequently mention the friendly reception staff and the overall warm environment.
  • Skilled and caring dentists: Many reviews highlight the exceptional care received from dentists who take the time to explain procedures and ensure patient comfort.
  • Positive experiences: Many new patients have expressed relief after overcoming their dental anxieties thanks to the compassionate care provided at the clinic.

Overall, The Dental Design Studio North Walsham comes highly recommended for those seeking quality dental care in a reassuring setting.

Services and Treatments

Dental Cleaning
Teeth Whitening
Dental Implants

The Dental Design Studio North Walsham: Reviews

4.4/5 (167 Reviews)
JB 2 weeks ago

Negative experience: Apparently two weeks of wisdom tooth pain doesn't count as 'two instances' so wasn't worth an x-ray. Ana roughly grabbed me by the lip to examine, handed me a piece of paper to get a private x-ray in Brundall, and then sent me back to the reception to pay for the experience. Will try to find an NHS dentist anywhere else to avoid seeing her again.

Darren cross 2 weeks ago

Fantastic experience: My autistic daughter saw manu and Kiran and both were calm and professional. Then my autistic son saw manu and sandy and again were both fantastic.would fully recommend these dentist and nurses.

Carrie Williams 3 weeks ago

Fantastic experience: Really friendly practice. I saw Sree and Sofi for a check up, clean and to have some fillings. They are both lovely people and great at what they do! They make you feel relaxed and check in throughout the procedure. I'm normally a nervous patient, but I had no reason to be nervous! I highly recommend them to anyone

John Vinter 3 weeks ago

Fantastic experience: Had a tooth removed by Mariana assisted by Ellie they were brilliant no pain at all and Mariana explained clearly what was happening. I am 64 this was the best dental experience in have ever had a very very good dentist

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you so much John for your fantastic review!

Ellis Speirs 1 month ago

Fantastic experience: Just had root canal work done by Dr Marieanne with the help of Ellie. Im so pleased with the outcome, they were kind and reassuring the whole way through. I’ve not looked after my teeth in my younger years and with costs rising I could never afford to go private. By chance I found these guys and to get in as an NHS patient I feel like I’ve won the lottery! Thank you for giving me my smile back.

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you very much Ellis for your wonderful review!

Tom Beattie 1 month ago

Fantastic experience: I had my first appointment here today and honestly couldn’t have asked for a better experience. I was pretty anxious going in but Sree and Sofi were both absolutely brilliant. They made me feel comfortable from the start, explained everything clearly, and talked me through each step so there were no surprises. They were calm, kind, and really reassuring, which made a big difference given how apprehensive I am with the thought of a trip to the dentists. I left feeling a lot more at ease and confident about the next steps. Huge thanks to both of them for making what I expected to be a stressful visit feel genuinely positive. Thanks again!

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you so much Tom for your great 5 star review!

Laetitia Webb 1 month ago

Fantastic experience: I joined here last week as an NHS patient of Sree, she is amazing! I think the best dentist I’ve ever had (I’m 48) - gentle, kind, understanding. I had a horrible experience in Norwich in 2021 post the Covid where a tooth extraction went wrong and left me with extreme pain and dental phobia. Well, Sree is like the tonic to that! So friendly and kind and gentle. I have a relatively small mouth I’ve been previously told and almost always have bruised lips after my dentist appointments… but not with Sree. After a full clean and two fillings my lips are neither bruised or painful. Yay! I’ve never given a thank you card to a dentist in my life, BUT I gave one to Sree this week - it’s such a relief to know I can have my teeth looked after and have kind and gentle care. I have already recommended to 5 friends and will continue to. High praise where it’s due. Thank you Sree and team

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you so much for your 5 star review!

Henrietta Hackl 1 month ago

Fantastic experience: Very caring dentist and nurse . I was so nervous but they made me feel at ease.

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you so much for your 5 star review!

Alfie Mack 2 months ago

Fantastic experience: Dr Manv and Nurse Ellie did a great job thank you lots

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you so much Alfie for your 5 star review!

Jason Sterne 3 months ago

Fantastic experience: having recently registered here we are so impressed with all the staff we have come in contact with. especially the reception staff who go beyond to help you. our son has had recent treatment with Sanju and Chandni they have been absolutely fantastic putting him at ease and explaining everything to him. each appointment has been the same and I can't recommend them enough. thank you for your care and time

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you so much for you kind review Jason!

Jackie Marsh 3 months ago

Fantastic experience: From the friendly reception team to the dental care I have received from Rose and Sandy today . I can highly recommend this dental practice. Five stars ⭐️

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you so much Jackie for the wonderful review!

Lisa Hill 3 months ago

Fantastic experience: We are new to the practice our Dentist is Sandu and his nurse Chandni we received a very warm welcome and we are really happy with the advice and treatments that we have received.Sanju was very welcoming and we felt at ease.The lady on reception was also very nice & helpful.

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you very much Lisa for your lovely review of our team!

Janet Appleton 3 months ago

Fantastic experience: New patient and the treatment I received was outstanding, caring and totally the best I have received in my 77years. So glad I was accepted here

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you so much Janet for your lovely review!

Stacey Holmes (Chronically_fatigued) 3 months ago

Fantastic experience: Had a filling with Manu and Manua today. Exellent service and really happy with result. No pain

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thanks so much Stacey for your lovely 5 star review!

Mike Hunt 3 months ago

Negative experience: Never coming here again. Rude reception staff and a dentist who was more interested in looking at his co worker than my teeth. You tell them your teeth hurt, a quick 10 second prod around and im told theres no problem....... Yeah but I bet if I was paying you'd have xrayed my mouth and seen the root problem. The moment you say universal credit and the whole attitude from the staff changed. Like I was a piece of dog mess on their shoe. So rich people roll up roll up, they will definitely give you a 5 star service, whereas us below them have to deal with a quick 10 second poke and sent on our way. I would rather let my teeth rot out of my mouth and cause me even more pain than I'm already in before stepping foot in this poor excuse of a dentist again.

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you Mike for your feedback, we are sorry if you felt this way at your visit. We do value all our patients irrespective of their circumstances and will share this feedback with the team.

Helen COBbold 3 months ago

Fantastic experience: I don’t like dentists but Manu and his assistant Paige are great. They made me feel very relaxed and even laugh! I highly recommend them. He does great work even if he tells me off for drinking too many fizzy drinks.Sorry Manu

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you so much Helen for your wonderful review!

chris coates 4 months ago

Fantastic experience: Friendly, helpful staff, appointment was quickly dealt with and follow up treatment was excellent.

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you Chris for taking the time to leave your lovely review!

Sue 4 months ago

Negative experience: Apparently this dental surgery is fine if you're fortunate enough to be a private patient. They have several dentists doing private treatment and they're supposedly pretty good. For those of us who can't afford to go private, we're stuck with Dr. Ana Teodorescu, the practice's only NHS dentist. Ana is brusque, rude, extremely rough and frequently incompetent. I know of more than one person she has told their teeth are fine, only for them to encounter further problems a week or two later, (and have to pay a further treatment fee). And because NHS dentists are so difficult to find now, we're expected to be grateful we get treatment at all. If you need to see an NHS dentist here, do yourself a favour and pull your own tooth out with pliers. It'll be a much less unpleasant experience than seeing Dr. Teodorescu. If you have the option to register anywhere else for your treatment, do! Anywhere at all. This place should be an absolute last resort for NHS patients. I've never had a phobia about going to the dentist but seeing Dr. Teodorescu has changed that. Dreadful experience! And I know many others have had an equally bad experience because she has been discussed numerous times on the local North Walsham groups on Facebook. I've never seen anyone say anything good. Of course, nothing will be done because dentists don't want to take on NHS patients, and it's difficult to lure dentists to the depths of Norfolk, so Dr. Teodorescu can be incompetent and rough because she cannot be replaced.

Josie Adams 4 months ago

Fantastic experience: I went in today for a scale and polish and to get advice for some upcoming treatments which can affect my dental health. I was very well looked after by Manu (dentist), Martha and Paige (dental nurses) who created a happy and calm environment so I was at ease for the entirety of the appointment. Manu took the time to go through with me and advise me of how to treat issues that may arise which I highly appreciated. It’s clear to see that everyone works very well together and it made for a positive dental appointment.

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you so much Josie for your amazing review!

Lyndsay Stanforth 4 months ago

Fantastic experience: Dimitrios the dentist and Paige the dental nurse were excellent this morning with my husband who has a fear of dentists. They put him at ease and we so kind. Thankyou so much

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you so much for taking the time to leave your great review!

Sue Butler 4 months ago

Fantastic experience: Wow what an amazing experience compared to previous dentists. Sree and her assistant (apologies I didn't get her name) were phenomenal. I had been put off dentists over the years but Sree took her time for descaling and I needed a filing which she did whilst there. No injection needed as she was so gentle and reassuring. All staff were so welcoming and made for a pleasant experience that has finally dissolved my fears.

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you so much Sue for your kind review!

Kim Wilmott 5 months ago

Fantastic experience: Saw Manu and Martha who were very friendly, understanding and patient as I am very anxious. Manu fixed a dental problem I had been asking other dentists to fix for years. Thank you.

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you so much Kim for the lovely 5 star review!

Fisky 5 months ago

Fantastic experience: Recently registered as an NHS patient at the Dental Design Studio in North Walsham and had a check up followed by some dental work all done with Sanju & his dental nurse Chandni. I’ve been very pleased with everything. Friendly and very professional. The receptionists have been very friendly also so I would definitely recommend.

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you so much for taking the time to leave your 5 star review!

Art Williams 5 months ago

Negative experience: Very low quality practice offering private and NHS treatments. Unless you have no choice but to go NHS avoid this practice. Private provision is massively inferior to anything I have experienced anywhere else over half a century. The surgery itself is in need of a thorough upgrade and looks as though nothing has been improved since current takeover. Staff are not what one might expect from any practice providing expensive private work. Cannot comment on the full dentistry provision (implants, bridgtes & etc) as, after just one hygiene appointment, I went elsewhere and have not looked back.

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you Art for your review and your feedback, I am sorry to read your feedback. We have made a number of improvements in the practice such replacing the air-conditioning and computers. We do our very best to offer an excellent overall patient experience and are sorry to hear that you were not satisfied with your visit.

Mike Rogers 5 months ago

Fantastic experience: Having had a painful dentistry experience in the past I’m very jumpy when having treatment now, more so on first treatment at a new (to me) dental practice. However I was quickly put at ease by Paige the dental nurse. Her friendly manner towards me, even whilst still in the waiting room, followed by the therepist Shree’s carefull manner in the application of two fillings immensely helped put me at ease. Being told what was being done and when each step was completed helped me immensely. Thank you both, you make a great team.

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you so much Mike for your wonderful review!

James Richardson 6 months ago

Fantastic experience: Went in for a check up (after far too long) and was greeted by friendly reception staff who seemed to get along really well. I was exceptionally impressed with my dental therapist, Shree and the dental nurse, Paige. They were both absolutely fantastic with Shree demonstrating her dental knowledge and Paige being hospitable and observant. I came away with a lot of information and felt like I had been valued as a patient. I did not feel as though I was being valued just as a source of income for the practice. It was a very nice experience especially considering dentists not having the best public perception. I would absolutely recommend.

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you so much James for your great review!

Peter D'more 6 months ago

Fantastic experience: Brilliant service, Had Manu (Dental Therapist) and Frankie (Dental Nurse) They both made me feel comfortable, Hard task considering I'm scared to death of the dentist!

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you so much Peter for your great review! We appreciate it!

Eileen Anderson 6 months ago

Negative experience: I have no problem with the dentist but reception staff are rude beyond anything I've ever witnessed. I have been ringing 6-7 times a day for last 5 weeks no reply and doesn't even go to an answer phone. The last appointment I had I had to leave as I became unwell. The receptionist said she'd send me another appointment I still haven't got this. I'm immobile to struggle to get to appointment and am, therefore, unable to go to clinic and ask them but even if I did your reception staff are so rude it would be very unpleasant.

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

We are sorry to read your feedback, you are welcome to take this matter up with our clinical director, he can be contacted at [email protected]

darren clark 6 months ago

Fantastic experience: Amazing experience, friendly and put at ease, my 2 children were also at the appointment and were quite nervous but again Paige the nurse went over and above to put them at ease, and the same goes for anoop the dental therapist ! Great all round

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you so much for your amazing review!

Linda Turbett 6 months ago

Fantastic experience: I broke a huge filling off a back tooth, Connected the dentist and they gave me a same day appointment! Filling fixed and all the staff were brilliant thank you

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you Linda for your lovely review. We really appreciate you taking the time to leave a review!

John Game 7 months ago

Fantastic experience: Unexpectedly invited to register for NHS treatment. Short waiting time for treatment. Hygienist was excellent, so pleased with the result. My wife and I have different dentists within the practice, both do an excellent job. John & Lyn Game

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you John for your great 5 star review!

Martha Makes Mistakes 8 months ago

Negative experience: This is the WORST dental practice I have ever had the displeasure of having to communicate with and attend! Have two fillings that desperately need doing, one of which is causing me a lot of pain, had to wait 6 weeks for an appointment which was then cancelled on the day I was supposed to go in!! When I then asked for my money back on the phone was told I was being abusive Absolute joke of a practice, the rudest reception staff, wish they never what ‘abusive’ phone calls actually sound like Go elsewhere!!

Pauline Lawrence 8 months ago

Fantastic experience: Very professional and friendly and make you feel at ease. I would definitely recommend them

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you so much for the great review!

Lohinathan Gopinathan 8 months ago

Fantastic experience: I had a great experience at The Dental Design Studio in North Walsham. The dental practitioner, Rose, was absolutely fantastic — kind, patient, and so friendly with my younger child. The whole team were friendly, and the practice had a really welcoming atmosphere. Highly recommend!

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you so much for taking the time to leave your wonderful review!

Rosie Collins 8 months ago

Fantastic experience: Rose was so lovely x brilliant dentist

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you so much Rosie for your kind review!

Danny Cobbs 9 months ago

Negative experience: Wouldn't bother going private in this Dental Design Walsham branch. Ceramic fillings aren't done properly and more than often will become loose. You're paying for top private dentistry that isn't done to a standard it should be. Phoning the branch is long waiting. Judgemental dental assistants within the branch that will talk about members that turn up for treatment behind their backs and crack jokes. They'll tell you it's NHS on the phone but when it comes to payment you'll be told it was an emergency appointment that was booked. Can't believe the new Cromer dentist is going to be another Dental Design studio as well. Hopefully better run than this Walsham branch.

darren incles 9 months ago

Negative experience: Have tried to register as a private patient for the last 2 Days no one answers the phone have tried to ring today 5 times today I’m glad I haven’t got a tooth problem ‍♂️

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you Darren for your feedback. Sorry you had problems getting through on the phone. We also have online booking via our practice website if that might be an option for you.

Robert Holmes 9 months ago

Fantastic experience: Ana is my dentist at Dental Designs in North Walsham, and Michelle is my dental nurse. I find them very efficient and make you feel completely at ease. Thank you both very much.

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you Robert for your review!

Belle Buck 9 months ago

Fantastic experience: I just wanted to say a huge thank you to dental therapist Manu and dental nurse Elle for the incredible care they showed during our recent visits. My 5-year-old daughter has a strong phobia of the dentist. From the moment we arrived, both Manu and Elle were so kind, patient, and understanding. They took the time to explain everything gently and in a way that made my daughter feel safe and in control. They never rushed her and gave her space to build trust, which made all the difference. The service was excellent from start to finish.

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you Belle for the great review!

Steven Bunn 10 months ago

Fantastic experience: The best dentist I've ever been to, the staff are friendly and professional, special thanks goes out to Manu and Martha who have made my dentist experience the best ever thank you both.

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you so much Steven for your great review!

Chaz 10 months ago

Fantastic experience: What a nice experience for a change Paige and Ana Maria was very nice and put one at ease

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you so much for your great review!

Daffodil Cottage 11 months ago

Positive experience: Upon entering I was greeted by the friendly front desk Charlie . Charlie was friendly professional and went that extra mile. I would most defiantly recommend Charlie at this practice . I’m not a nervous patient but would have liked it if the actual dental staff had of introduced themselves (I know this would have put other nervous patients at ease ) it was a bit in and out conveyor belt . I appreciate they are busy but this was just a general constructive criticism . Also previous dentist have counted out your teeth and relaid it to the dental assistant so there is a record … this wasn’t done … maybe there is a reason for this (I’m sure there is and this maybe to process patients quicker ) My overall thought was “everyone needs a bit of Charlie’s professionalism and happy persona “ On my initial visit I was seen by someone who then signposted me to what dentist I should see next - this was painful as in they didn’t verbalise this very well I had to ask the questions . This theme continued - went to see whom I was allocated , no introductions no discussions as to options just in chair head back moulds taken no colour match done , so on the day of the next appointment I went in expecting two dentures - I was told no it’s only one - the way I was told was like I knew this …. I explained no I didn’t as I wasn’t told this it was like a second class service … communication is not key here - and I think that a similar NHS drive of “Hello my name is ….” Would go a long way … it’s basically a cattle market and you get what you pay for … you want to know your options - go private - you want your options explained … go private … or at least avoid the dentist I had . I appreciate they are all cash strapped and time poor HOWEVER manners and being professional cost nothing . I have been to other NHS dentist and has a lot better service . To be fair it reminded me of a game called “Guess Who” some of the front desk staff break a smile to look up and acknowledge you … some are happy , some are miserable , some dentists have manners some don’t ! Make your own decision ….

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you very much for the 5 star review and we are really pleased that you were happy with our service.

Chris Wibberley 1 year ago

Negative experience: Very poor. Won't recommend. Pretending to be NHS but just another exercise in marking unnecessary treatments and procedures. Zero stars, but it would let me post that. Same as another lady who spoke to us in the waiting room.... Edit. So following on from my original review, a day later, I got a call to confirm my next appointment, which I had already cancelled and been refunded for at the original check up. Then again yesterday, a further call to confirm the appointment, which was going to be today. I told the person on the other end that it was already cancelled, to which she was somewhat shocked. I asked her to look at my review of poor service, at which point she must have just hung up, as it went dead.

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you Chris for your feedback. We do offer NHS dentistry at the practice everyday. All the dental team will always offer the treatments that they think are in your best interest which will include private options as well as NHS options. We do this to give patients the best choice and enable them to make an informed decision about what treatment is best for them.

Jenny Payne 1 year ago

Positive experience: Cannot fault treatment. But why oh why, have elderly patients, in their late seventies and eighties climb 3 flights of dangerous stairs, to a chilly/cold treatment room.

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you Jenny for your review and feedback, we do have two ground floor surgeries and if any patients find it difficult to climb stairs we are happy to see them in the ground floor.

Darren Gilson 1 year ago

Positive experience: My experience was painful. I was told by my dentist I had overpaid, having paid over £3000. I was asked to go back to them and to bring the card I used so they could refund me. When I got there I was given a sob story about confusion and was told I still owe them another £400? I would advise anyone considering using them to get quotes from other dentist and also pre book all your appointments in advance. Avoid this practice if you go private. Just had a call from them and they have put my balance to zero so they get an extra star. Going forward, if they give you a quote then they should stick to it. I was given a lower quote which led me to believe I would be paying less. Many thanks to Jessica for handling this in a professional manner.

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you Darren for your feedback and I am pleased that our practice manager Jessica was able to correct this for you.

carol boundy 1 year ago

Fantastic experience: Went for my check up today and the girls Charlie and Paige couldn't have been more helpful. They made me feel welcome, comfortable and answered all my questions. Most people don't like going to the dentist but they really put me at ease. Many thanks

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you very much Carol for your lovely review!

Dean Cole 1 year ago

Fantastic experience: Excellent staff especially page- nurse, dentist and and receptionist Charlie. They were so very helpful

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you Dean for your amazing review! We appreciate this.

Saffy Curtis 1 year ago

Fantastic experience: Considering I struggle with my mental health today's appointment with the hygienist and his assistant was brilliant. The second time I've met them. Very considerate and lovely people who do a great job . And believe me I'm usually scared of walking through the door.

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

We are very pleased to read your review Saffy! Thank you for taking the time to leave your feedback.

Iain Allsop 1 year ago

Fantastic experience: Thank you michelle today for your rapid referal to the lowestoft branch to help my son. he was really suffering earlier. thank you! have a great christmas. you saved mine today!

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you so much Iain for your amazing review and so glad we could help!

nick esch 1 year ago

Negative experience: Absolutely appalling the way my 90 year old Mother has been treated. On blood thinners but rather than being told to come back after stopping that medication they operated and we then had 24hrs of heavy bleeding. Then found that the dentist had left half of the route behind. Unbelievably rude dentist who basically kicked us out when I complained. To be fair we saw another dentist Anna who treated my mother with dignity and respect and removed the tooth painlessly within 5 minutes. They never answer the phones, it goes to voicemail, so as her carer I'm having to come in again as she now has an infection. When she rang she was told to call 911 who referred her back to the dentist, but they wouldn't issue another course of antibiotics. So again I've had to take valuable time off work to get them to issue a prescription. It's my 3rd visit, and my mother feels very traumatised by the way she was treated by the first dentist. Frankly I've never had any issues with my own dentist when I had an extraction and I had a bad infection, but my dentist immediately issued another prescription for antibiotics, but here I am in the waiting room trying to sort it out as her legal carer. The practice manager I spoke to seemed v uninterested in listening to my complaints which I found v frustrating. The counter staff and nurses are v helpful but their powers are limited. All in all I would only give this practice 2 stars max.

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you Nick for your review. We certainly value your feedback and taking the time to write this. We always aim to improve our service and you will take onboard your comments to help us to do this.

Dai Harrhy 1 year ago

Positive experience: I would like to offer my thanks to Charlie at North Walsham DDS. She was very supportive when I contacted her with the concerns that I had about the course of treatment I was undergoing. Charlie listened to my concerns ,she was caring, professional and supportive . I have found all of the staff at North Walsham DDS to be professional and helpful .Thank you M Harrhy

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you so much for your review!

Mae Mcc 1 year ago

Negative experience: Cannot believe how rude the dentist miss ansari was to me during my appointment , she decided to shout at me for smiling at her assistants while I was exiting the room . Very unprofessional and would not recommend this dentistry at all . Absolutely horrible woman. She Then decided to turn her back to me and ignore me when I was speaking when I told her that I was smiling to say thank you for their help.

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you Mae for your feedback and we are sorry if you did not have a good experience at the practice. We will certainly use this feedback to help improve our service going forward.

Sannie Kent 1 year ago

Negative experience: Never answer the phone - Norh Walsham bookings not available on line - gave up after ten calls

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you Sannie for your review and feedback. If you require an appointment you can email the team to request on at [email protected]

Dillon-Jay Barron 1 year ago

Fantastic experience: Came in to the dentist to get some information about joining as a private patient. The lady I spoke to at the reception Paige was very professional, friendly and super informative. Paige was very bubbly and her attitude towards me made me feel at ease whilst visiting! Will be booking in soon!

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you for the wonderful review, we really appreciate it!

Sarah Hellmuth 1 year ago

Fantastic experience: Was waiting for my son to have his appointment and was looking at the information on the walls in the dentist. I asked a lovely member of staff called paige a question and she was so helpful, so knowledgeable and an absolute pleasure to talk to!

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you so much Sarah for taking the time to leave your review, we really appreciate this!

Liberty Butler 1 year ago

Fantastic experience: Demitruous & Paige were so lovely on my first appointment. Both really friendly & professional. Made me feel very comfortable.

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you so much for the wonderful review!

Brenda Smith 1 year ago

Fantastic experience: I had my second appointment today with dentist Marianna and nurse Tabitha. Such a great experience and this from a pensioner who lost so many teeth due to childhood trauma from old school dental treatment. Marianna is so colourful and kind. Happy to recommend you see her. B. Smith, North Walsham.

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you Brenda for taking the time to leave your review!

Leah Sims 1 year ago

Fantastic experience: I had a really positive experience at this practice. Dr Al- Khateeb and his nurse Paige were friendly, relaxed and professional. I was offered a cancellation so I could return the same day for the procedure and they were kind enough to squeeze me in again after this to take a little more off the filling. The whole process was painless and stress-free. Would definitely recommend.

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you so much Leah for the wonderful review!

Keith Cheek 1 year ago

Fantastic experience: Fast friendly and very efficient service from Paige and Jerry 06/09/24z very pleased with their service

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you so much Keith for your lovely review!

Christine White 1 year ago

Positive experience: Manner rather brusque but thorough and gave helpful advice

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you very much for your review and feedback.

David Walker 1 year ago

Negative experience: Beware 85 pounds to be told you have a missing filling when you rang to tell them you have lost a filling

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you for your feedback. When patients attend for an emergency appointment, this fee covers the time of the dentist to make a clinical assessment. Sometimes due to the nature of the treatment required, patients are asked to then come back for a longer appointment, to have the permanent treatment provided. We do expect patients to be courteous to our staff at the practice at all times, we are here to help.

Bev L 1 year ago

Fantastic experience: I am a very nervous patient and chose to have a tooth removed rather than root filling. Dr Anna Teodorescu & her nurse were both very understanding. They explained everything that would be happening. When I became distressed they calmed me down and comforted me. I was given time before and after the proceedure. I was given plenty of after care information. They offered to refer me for sedation but I continued with the treatment and am glad that I did. I cannot recommend them highly enough.

The Dental Design Studio North Walsham
The Dental Design Studio North Walsham

Thank you so much for your amazing review!

Rosie Ruttley-Dornan 2 years ago

Fantastic experience: Dr Sara-Jane Salman achieved a brilliant result straightening my upper and lower teeth using Quick Straight Teeth and aligners. Many thanks for your hard work! The reception staff at the practice were also very friendly.

Louise Wakelin 2 years ago

Fantastic experience: My teeth were awful before having Sara-Jane Salman as my dentist. I didn’t go to the dentist for 11 years as i was too scared from it being such a painful experience when i was younger. Since coming to Sara-Jane everything is always pain free. I have since had Invisalign treatment and restorative work and my teeth look absolutely amazing. I have had so many people commenting on how fantastic they look. Sara-Jane really is a brilliant dentist and I trust her with any decisions about my teeth. I highly recommend her to anyone wanting dentistry work!

Terry Brown 2 years ago

Fantastic experience: From reception to the friendly dentist (Sara Jane) the experience was as good as it could have been. Well done from a dentist averse person! Alarmed about the news that the practice is being sold…..I don’t want to have to find another, if in fact others are available!

Victoria Briggs 2 years ago

Fantastic experience: Had a wisdom tooth out with Sara-Jane and Sandra. The treatment was carried out in a professional manner, and both were very friendly. I was nervous but they both put me at ease and it wasn't painful.

Gina Collette 2 years ago

Positive experience: Sara Jane is very helpful in helping make best solutions for my dental treatment.

Carmi Swissa 2 years ago

Fantastic experience: Dr Sara-Jane Salman is excellent. My extraction was painless and I felt totally comfortable in her care.

Peter Mallord 2 years ago

Fantastic experience: I would like to personally recommend Sara-Jane. She was friendly and professional and performed some dental reconstruction work to a high standard. Visually you would not be able to tell that i had this work performed.

Barbara Stockley 2 years ago

Fantastic experience: I can personally recommend Sara-Jane for Invisalign dentistry. Not only has she made my teeth nice and straight, she has done this in a pain free way. From the very beginning everything was explained to me in full, in an easy-to-understand way, the costings, particularly, have been very accurate. I 100% trust Sara-Jane to make the right decision for me, and at her own personal expense/time she has extended my Invisalign aligners to ensure the very best possible outcome. I would strongly recommend Sara-Jane to family and friends.

Adam Laws 3 years ago

Fantastic experience: So happy with the care and explanation from Sara - Jane Salman, really good experience and going the extra mile listening to what I wanted, just what I asked for. Brilliant team all round.

Stella Grout 3 years ago

Fantastic experience: Saw Sara-Jane today for a filling, professional throughout and treatment was pain free. All the staff I encountered were friendly and put me at my ease. Thank you.

david woodhouse 3 years ago

Fantastic experience: Hi excellent treatment from Sara-Jane would highly recommend.....

Duncan Purdie 3 years ago

Fantastic experience: Polite friendly staff in pleasant clean surroundings.

Arron Mather-simms 3 years ago

Fantastic experience: Very prompt and efficient service as always with this dentistry team. Dr Salman is always professional and gentle even when removing teeth!

Gary Howard 3 years ago

Fantastic experience: This is one great surgery. All staff are friendly and helpful. I couldn't fault it one bit.

Christine England 3 years ago

Fantastic experience: Very happy with my appointment and following extraction at this Dental practice. Excellent care received before and after appointments. Thank you to my Dentist Sara Jane Salman and staff. Hugely recommended.

Malcolm Stanley 3 years ago

Fantastic experience: A friendly and welcoming practice. My dentist Sara-Jane Salman explains everything clearly and carries out work to a high standard.

Peter Carrington 3 years ago

Fantastic experience: I was seen on time and the staff were extremely helpful and good advice given.

Masoud Shahram 3 years ago

Fantastic experience: I had the pleasure of meeting Dr. Sara Jane Salmon and got fantastic dental advice. Great dentist. Thank you Sara.

Amanda Lealman 3 years ago

Fantastic experience: Mum is delighted with the results. Thank you Sara-Jane Salman.

Dan Armes 3 years ago

Fantastic experience: Today I had two fillings and a descale with Sara-Jane Salman. All work done was pain free and very professional. I highly recommend her and her team

Damian Ward 3 years ago

Fantastic experience: Excellent service. Very professional and helpful

Trevor Cheesman 3 years ago

Fantastic experience: New patient at practice and saw Dr Salman. Very thorough initial check up and plenty of xrays. Friendly and willing to discuss issues. Reception personnel also friendly.

Nigel Ward 3 years ago

Negative experience: Unfortunately private health outranks being ab NHS customer. Since Bupa has taken over its always trying to sell implants straightening teeth, etc and only spending less than 5 minutes looking at my teeth with no advice whatsoever or even if I have plaque or need descaling!

Sarah Batey 3 years ago

Fantastic experience: Sara-Jane salman I think the service and kindness I receive from the nurse and hygienist is extremely excellent. I will recommend you without a doubt. Thank you Elizabeth Durden.

Maggie F 3 years ago

Fantastic experience: Calming atmosphere, helpful staff and my dentist is really gentle and talks you through everything.

Jane Wakeman 3 years ago

Fantastic experience: Professional, welcoming atmosphere throughout. Made to feel at ease and my comfort prioritised. Dental work was carried out to a high standard by Sara- Jane Salman. Completely satisfied with my treatment.

Derek Pittman 3 years ago

Fantastic experience: Just had my second filling with sara Jane I can honestly say never have I felt so relaxed,and herself and assistant could not have been more helpful. Cant wait for my next checkup

Andrew Sadler 3 years ago

Fantastic experience: Well pleased with the staff at bupa dental at north walsham very helpful with first class treatment from Sara-Jane Salman highly recommend

Sally Hogden 3 years ago

Fantastic experience: My most recent treatments from Sara Jane Salman and the dental nurses have been very successful. All effort was taken to ensure there was little discomfort during teeth filling. Though expensive, the whitening procedure was smooth and effective. Sara-Jane is friendly and caring and professionally thorough. I feel like an individual, not just another patient.

Roderick Willis 4 years ago

Fantastic experience: Great support from Dentist Sara-Jane Salman. Smiling after a visit to the dentist

Barbara Goodrum 4 years ago

Fantastic experience: Very helpful and caring. Dentist sara-jane salman and staff.

Julie Lester 4 years ago

Fantastic experience: I visited Sara-Jane last week for a check up as I had not been for about two years due to Covid, there was excellent procedures in place with cleanliness and clothing worn. Sara-Jane is always friendly and professional. I am a nervous patient but always feel happy and comfortable in the care of Sara-Jane. Thank you.

Nicholas Bunting 4 years ago

Fantastic experience: Excellent treatment, kind and friendly I could not ask for more, my dentist was Sara Jane Salman

Paul Buckley 4 years ago

Fantastic experience: Quick & friendly check up with Sara-Jane Salman yesterday. First appointment since before covid lockdown, but all completed in good time.

John Jennings 4 years ago

Fantastic experience: Professional and positive appointment. Check up: process, procedure and decisions were clearly explained. Thank you

R E Hitchens 4 years ago

Fantastic experience: Modern dentistry is surely one of the wonders of our age! Here in North Walsham almost no waiting (generally the worst part) and no pain.

Sue Russell 4 years ago

Fantastic experience: Very professional and friendly and felt secure and safe with cleaning regime.Thanks to Sara-Jane.

Michael Russell 4 years ago

Fantastic experience: First visit after lockdown obviously Bupa have made massive efforts to catch up and have done well. Sara-Jane very pleasant and professional as always.Many thanks

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