Hospital Lane Dental and Implant Referral Clinic
Information about Hospital Lane Dental and Implant Referral Clinic
ME5 9PE, Chatham
Opening hours
- sunday: (closed)
- monday: 8h-18h
- tuesday: 8h-18h
- wednesday: 8h-18h
- thursday: 8h-17:30
- friday: 8h-17h
- saturday: 9h-13h
Hospital Lane Dental Clinic is an implant dentist in Kent, located off the M2 motorway in Chatham. The dentists at Hospital Lane Dental Clinic are experienced and skilled in restoring smiles with dental implants. As well as complex dentistry treatments, the Hospital Lane dentists in Chatham also provide general dentistry, cosmetic dentistry including teeth whitening, orthodontics with Invisalign aligners for discreet teeth straightening and root canal treatment for patients in Kent. Bupa has added a new dental allowance to self-paying private health insurance policies. This includes one appointment at a Bupa Dental Care practice and £300 towards restorative treatments for everyone on your policy per year. Contact us to find out more.
Our comment from Best Dentists about Hospital Lane Dental and Implant Referral Clinic:
Hospital Lane Dental and Implant Referral Clinic is celebrated for its exceptional patient care and professionalism. Visitors consistently commend the friendly and knowledgeable staff, including dentists like Younes Khosroshahy and specialists such as Ines Forte, who are praised for their attentiveness and ability to put patients at ease, especially those with dental anxiety.
Many clients have expressed their satisfaction with the outcomes of various treatments, including Invisalign and dental implants, highlighting the thorough explanations provided at each step of the process which contribute to a comfortable experience. The clinic is also noted for its warm and welcoming atmosphere, with staff ensuring that every patient feels valued and supported.
Special mention goes to the hygienists and dental nurses, who are acknowledged for their gentle and effective care. Overall, patients have reported feeling confident in the quality of care received, making Hospital Lane a highly recommended choice for anyone seeking dental treatment.
Services and Treatments
Hospital Lane Dental and Implant Referral Clinic: Reviews
Fantastic experience: Would thoroughly recommend the amazing team at Hospital Lane. Shirley, Rosie and Zelda have transformed my teeth, I am delighted with the outcome and cannot fault their professional and friendly guidance especially during my “Invisalign Journey “. Thank you all so much.
Thank you Elizabeth for taking the time to leave us this feedback. We’re delighted to hear that you’re so pleased with the results of your treatment at Hospital Lane Dental and Implant Referral Clinic.
Fantastic experience: I have had such a positive experience at Hospital Lane, great kindness shown and excellent treatment. Mr Knight is my new hero!
Hello Tina Mattock, thank you for taking the time to leave us a review. We’re delighted to hear your comments about our staff and will ensure we pass on your feedback. Thanks again, Hospital Lane Dental and Implant Referral Clinic.
Fantastic experience: Always well looked after at Hospital Lane.
Hi Lee Bowden, thank you for taking the time to leave us this kind review. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with us. We’ll share your feedback with the whole team at Hospital Lane Dental and Implant Referral Clinic.
Fantastic experience: Excellent hospital staff and service would highly recommend them to anyone needing dentistry or dental implants especially very nervous patients like myself. satisfaction thank you.
Hi Melody Lawrence, thank you so much for taking the time to leave us such a great review. We really appreciate the 5 star rating and recommendation for our team members here at Hospital Lane Dental and Implant Referral Clinic. It is good to hear that you had such a positive experience; so much so that you have recommended us. We shall look forward to seeing you at the practice again.
Positive experience: After my local Lordswood dentist said they could do no more with my problem lower molar tooth (extreme gum loss/receding line). I referred myself here because my local was too lazy to act/help me out. Have been to Hospital Lane before. This second visit was also for Periodontal treatment, first time 2018. Had this done only recently, happy with results and healthier gums. They've now stopped bleeding. They identified numerous teeth, mainly molars with problems so the treatment has helped with more than just 1 tooth.
Hi Gibbo Fortythree, thank you for taking the time to leave us this kind review. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with us. We’ll share your feedback with the whole team at Hospital Lane Dental and Implant Referral Clinic.
Fantastic experience: We arranged an urgent appointment at Hospital Lane for my nephew who had experienced extremely traumatic attempts at extracting his tooth four times at another dental practice; each unsuccessful and resulted in excruciating pain, infection and further damage to the tooth. From the moment we walked into the clinic, we were treated with the most beautiful kindness and compassion. The dentist who treated my nephew was so patient, understanding and calming. He did not rush when explaining his options and understood and considered his fears. We were so fortunate that the anaesthetist (who was only meant to work in the morning) gave his time to stay later than he should have and treat my nephew. He was truly wonderful and made us feel less anxious. Both the anaesthetist and dentist created comfort and ease; which made the procedure so much easier for my nephew to go through. I would recommend Hospital Lane to anyone; every single member of the team we interacted with were more than lovely and working in the healthcare industry myself, I can genuinely attest to them going above and beyond to make his experience person centred. Thank you everyone - you really did turn a terrible situation into a positive experience!
Hi Louise Bouthemy, thank you for taking the time to leave us this kind review. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with us. We’ll share your feedback with the whole team at Hospital Lane Dental and Implant Referral Clinic.
Fantastic experience: An outstanding dentist. Extremely helpful and treatment was excellent. Fiendly team and all very professional.
Hi 0 0, thank you for taking the time to leave us this kind review. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with us. We’ll share your feedback with the whole team at Hospital Lane Dental and Implant Referral Clinic.
Fantastic experience: Always great service here. Jodie does the best hygienist appointments I’ve ever had. No-one really likes going to the dentist, but at Hospital Lane I always feel comfortable and at ease, rather than the dread and anxiety I used to feel when going to the dentist.
Hi Lisa Noble, thank you for taking the time to leave us this kind review. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with us. We’ll share your feedback with the whole team at Hospital Lane Dental and Implant Referral Clinic.
Fantastic experience: I have just completed my Invisalign treatment at Hospital Lane Dental and I couldn’t be happier with the results. My case was complex, as I had 4 adult teeth and 8 baby teeth removed in one sitting at hospital, so I was keen to find an discreet alternative to fixed braces that would still deliver great results. Shirley and Rosie guided me through my Invisalign journey with such professionalism and care. They explained everything clearly from the start and supported me at every stage, making the whole process smooth and stress-free. Kylie assisted throughout and was always so kind and reassuring, which made every appointment a positive experience. At the end of my treatment, Mohamed carried out bonding to perfect my smile, and the results are great. I couldn’t have asked for better. The whole team have been brilliant, and I’m so grateful for their expertise and patience. If you’re considering Invisalign or any other dental treatment, I can’t recommend Hospital Lane highly enough!
Hello Georgia Drew, thank you for taking the time to leave us a review. We’re delighted to hear your comments about our staff and will ensure we pass on your feedback. Thanks again, Hospital Lane Dental and Implant Referral Clinic.
Fantastic experience: Great service overall affordable, friendly & professional:)
Hello Lisa Baker, thank you for taking the time to leave us a review. We’re pleased that you were happy with your experience at Hospital Lane Dental and Implant Referral Clinic. We look forward to seeing you again in the future.
Fantastic experience: Always considerate and professional. Very happy with the service provided. Would highly recommend to friends and family
Hello Robert Copeland, thank you for taking the time to leave us a review. We’re pleased that you were happy with your experience at Hospital Lane Dental and Implant Referral Clinic. We look forward to seeing you again in the future.
Fantastic experience: I had such a wonderful experience with Shirley and Kylie at Hospital Lane during my Invisalign treatment. They were incredibly kind, patient, professional, and genuinely considerate throughout the entire process. There were times I felt a bit nervous, but their calm and reassuring approach always put me at ease. They gave me the confidence to see the treatment through to the end—and I’m so glad I did! I’m over the moon with the results—my teeth look amazing, and I feel so much better about myself. Thank you my angels for everything, you two are absolutely fantastic! Also, thank you everyone at Hospital Lane for your brilliant service, you are all incredible!!! Best Dental Clinic EVER!
Hello Catharina Holgado, thank you for taking the time to leave us a review. We’re delighted to hear your comments about our staff and will ensure we pass on your feedback. Thanks again, Hospital Lane Dental and Implant Referral Clinic.
Fantastic experience: I recently had dental surgery performed by Craig Kennett. From the moment I arrived, Craig was incredibly reassuring, calming, and supportive. The procedure was handled with great care and efficiency. The surgery was over before I even realised it had begun. Thanks to Craig’s skill and professionalism, I felt very little anxiety going in, my recovery was smooth and quicker than I expected. I truly believe the quality of his work made all the difference. I would highly recommend Craig and his team to anyone in need of dental care. The nurses were friendly and attentive. The reception staff are welcoming and organised. The entire clinic has a warm, professional atmosphere that makes it a great place to be, whether you're working there or coming in as a patient
Hello Chloe, thank you for taking the time to leave us a review. We’re delighted to hear your comments about our staff and will ensure we pass on your feedback. Thanks again, Hospital Lane Dental and Implant Referral Clinic.
Fantastic experience: I’ve been coming to Hospital Lane for over 20 years, despite now living more than an hour away. Why? Because they’re the best. The staff are super friendly, they have modern tech and the bedside manner is phenomenal. I’d highly recommend Zelda — she’s quite simply the best dentist I’ve ever had. Here’s an example: when I lived in London years ago, I had a bad toothache. The local dentist said I needed an expensive root canal. I wasn’t convinced, so I took the following day off work and drove down to Hospital Lane. No root canal needed — they did a CEREC crown there and then, saved the tooth and charged half the London price. Excellence.
Hi Richard Wakefield, thanks for taking the time to leave us this review, we really appreciate it. We’re glad we’ve been able to deliver the care you deserve, thank you for being such a loyal patient of Hospital Lane Dental and Implant Referral Clinic.
Fantastic experience: I’ve been a patient here for years since losing a tooth and getting an extraction then an implant put in. Recently I managed to damage another tooth so I called them and was able to get an appointment in two hours time. The receptionist that booked it for me was kind and patient. When I arrived a few minutes late due to taking a wrong turn on the motorway, I was greeted by friendly staff that made me feel welcome. Dr Sharma was gentle, patient and polite. My tooth was fixed within an hour and he gave me lots of great advice too. I’m happy I found a great clinic to help me because looking after your teeth can be stressful.
Hello Siman Hoang, thank you for taking the time to leave us a review. We’re delighted to hear your comments about our staff and will ensure we pass on your feedback. Thanks again, Hospital Lane Dental and Implant Referral Clinic.
Fantastic experience: Went for a check up, they are very efficient, caring and thorough.
Hello Beryl Chandler, thank you for taking the time to leave us a review. We’re pleased that you were happy with your experience at Hospital Lane Dental and Implant Referral Clinic. We look forward to seeing you again in the future.
Fantastic experience: I would like to say Hospital Lane Dental and Implant clinic is the best clinic I have been to. My specialist Ines Forte is amazing. Ines is a periodontic who specialises in Gum and teeth. If it wasn't for Ines I would still be having problems with my gums. After years of hygienist visits at my local dentist. Every 3 months for a clean to my teeth and gums. Unfortunately there was no improvement at my old dentist. I was then referred to Hospital Lane to have an appointment with Ines Forte. I have had two deep cleaning treatments for the gums with Ines Fortes. And today was my third visit to hospital lane. And what a wonderful result for my teeth and gums. The bleeding to the majority of my teeth before, has now improved dramatically. The gums are more healthier than before. And the teeth feel stronger. I have only had two previous deep cleaning to gums and teeth. Today was my third clean. When I saw the difference in the bleeding from the gums. To more than half of reduced bleeding. This is all my thanks and appreciation to Ines Forte. I will be returning to hospital lane to carry on having my hygienist appointments here. As I can see and feel all the improvement of the service you receive from hospital Lane dental and implant clinic. Everyone is highly trained in their field of periodontics. It is well worth spending the money at Hospital Lane. They will look after you properly. Money well spent. Thank you Ines Forte. Best wishes Debbie King
Hi Debbie King, thank you so much for taking the time to leave us such a great review. We really appreciate the 5 star rating and recommendation for our team members here at Hospital Lane Dental and Implant Referral Clinic. It is good to hear that you had such a positive experience; so much so that you have recommended us. We shall look forward to seeing you at the practice again.
Fantastic experience: I’m a nervous patient after many dental horrors but yet again today had a great experience at hospital lane. Totally put at ease with no pain at all. Filling done quickly but lots of time spent ensuring I was numb and comfortable first. Almost enjoyed it!
Hello Debbie Hudaverdi, thank you for taking the time to leave us a review. We’re pleased that you were happy with your experience at Hospital Lane Dental and Implant Referral Clinic. We look forward to seeing you again in the future.
Fantastic experience: I was extremely nervous of the dentist having had some bad experiences in the past and had put off going for a number of years! With a chronic toothache and in need of some help I decided to try Hospital Lane. From the moment I got in touch everyone has been so patient and understanding, and a special thank you must go to Ines Forte who got me through some tough treatment with her kindness and compassion (and excellent work). I will never look forward to going to the dentist but I will no longer hesitate to go - Thank you
Hi Janice Hill, thank you for taking the time to leave us this kind review. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with us. We’ll share your feedback with the whole team at Hospital Lane Dental and Implant Referral Clinic.
Fantastic experience: I love this dentist and everyone who works there... Thank you guys ❤️
Hi Vince Kay, thank you for taking the time to leave us this kind review. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with us. We’ll share your feedback with the whole team at Hospital Lane Dental and Implant Referral Clinic.
Fantastic experience: Excellent staff and excellent service
Thank you Pauline - we appreciate your comments!
Fantastic experience: A massive thank you to Shirley and the whole team at Hospital Lane Dental Clinic. We are over the moon with the results of my son's orthodontic treatment! We would recommend this fantastic service to everyone.
Hi R Shergill, thank you for taking the time to leave us this kind review. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with us. We’ll share your feedback with the whole team at Hospital Lane Dental and Implant Referral Clinic.
Fantastic experience: Procedure went well as expected. Service was excellent, staff very helpful and supportive.
Thank you Michael Biss for leaving a 5 star review. We are very appreciative of your kind comments!
Fantastic experience: Very friendly and professional. Probably the best dentist I've been to by far.
Hello Hinesh Amlani, thank you for taking the time to leave us a review. We’re pleased that you were happy with your experience at Hospital Lane Dental and Implant Referral Clinic. We look forward to seeing you again in the future.
Fantastic experience: I had Invisalign treatment at Hospital Lane. Shirley, Jenna, and the team were excellent throughout, very knowledgeable and attentive. I had no concerns or worries throughout the treatment, and I’m very happy with the results. I would recommend Hospital Lane for anyone considering orthodontic treatment.
Hi Sam Collis, thank you so much for taking the time to leave us such a great review. We really appreciate the 5 star rating and recommendation for our team members here at Hospital Lane Dental and Implant Referral Clinic. It is good to hear that you had such a positive experience; so much so that you have recommended us. We shall look forward to seeing you at the practice again.
Fantastic experience: I would like to thank Hospital Lane Dental and Implant Clinic! My dentist Craig Kennett is always very kind and helpful, he has helped me many times and I completely trust him when I go there! He resolves all kind of dental problems from small to more complex matters with professionalism! Everyone at reception is also very kind and polite!
Hi Anna Nedelcheva, thank you for taking the time to leave us this kind review. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with us. We’ll share your feedback with the whole team at Hospital Lane Dental and Implant Referral Clinic.
Fantastic experience: Excellent service
Hi Janice Baldwin, thank you for taking the time to leave us this kind review. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with us. We’ll share your feedback with the whole team at Hospital Lane Dental and Implant Referral Clinic.
Fantastic experience: Great service, excellent dental care and follow up.
Much appreciated by us all - thank you!
Fantastic experience: Had invisalign and other treatments here. Whole experience of the practice is amazing. Shirley and the team were amazing throughout the Invisalign treatments and very supportive.
Hi Samuel Kenny, thank you for taking the time to leave us a five star review. We’re pleased that you were happy with your experience at Hospital Lane Dental and Implant Referral Clinic and we look forward to seeing you again in the future.
Fantastic experience: Great experience with the Invisalign process at Hospital Lane. Shirley and Rosie were amazing throughout the process, couldn’t have asked for a better service. Thank you!
Hello Zoe, thank you for taking the time to leave us a review. We’re delighted to hear your comments about our staff and will ensure we pass on your feedback. Thanks again, Hospital Lane Dental and Implant Referral Clinic.
Negative experience: Really poor experience. Called this morning for an emergency appointment, was told they would call me back at 11am and the woman ended the call with "our emergency appointments are priority for registered patients" she did not call me back and I am in serious pain and infection with my tooth and just left to struggle.
Hi, thank you for your review. We’re sorry and disappointed to read your comments, as patient care is always our highest priority. We have spoken with the team member on duty and believe this to be a misunderstanding. We would be happy to speak with you to resolve any concerns you may have. Please contact us if you would like to discuss this further.
Fantastic experience: Christine is the best hygienist. Very gentle and very thorough. Always takes the time to be friendly and give advice
Hello Susan C, thank you for taking the time to leave us a review. We’re pleased that you were happy with your experience at Hospital Lane Dental and Implant Referral Clinic. We look forward to seeing you again in the future.
Fantastic experience: Had an appointment with Rebecca (hygienist) 5-8-24, and the advice (as well as mouth/teeth clean) was so helpful. Came home with a few freebies that will also help with routine hygiene, but the advice I was given with regard to some quite complex problems will really help over the longer term. This is a super experienced team, thank you so much!
Hello Sheena Down, thank you for taking the time to leave us a review. We’re pleased that you were happy with your experience at Hospital Lane Dental and Implant Referral Clinic. We look forward to seeing you again in the future.
Fantastic experience: Good all round friendliness and for someone who had a bad experience in a Chatham dental practice 4/5 years ago. So glad to have what I deem to be a more professional dental services to go to.
Thank you Ken for leaving us a 5 star review! We are glad you had a more pleasurable experience with us. We hope to see you again.
Fantastic experience: First class Dental Clinic. Couldn't ask for better care and professionalism
Thank you for leaving a wonderful review Ian. We have a fantastic team who go above and beyond to deliver a platinum service. We hope to see you again!
Fantastic experience: Centre of excellence. Latest technology
Thank you Jane for leaving us a 5* review. We hope to see you again soon!
Fantastic experience: Very professional services with great staff delivering them, very smart and clean facilities with modern technology in use.
Thank you Kevin Barton for leaving a 5 star star review. We are very happy to hear that you are pleased!
Negative experience: I’m sorry there seems to mix up I haven’t been there there is some one on my account called hills
We are sorry to learn that you were not satisfied with the service you received at Hospital Lane Dental and Implant Clinic. However, we have not been able to identify you on our system to contact you with a response. If you would like to discuss any issues, please do not hesitate to contact us here at the Clinic.
Fantastic experience: Highly professional service, very reasonable price considering the skillset and years of practicing and experience of the dentists. All the staff are very good and go the extra mile to make sure the service they give is above and beyond.
Thank you Keystone Offices for a wonderful review. We have a very dedicated team here at Hospital Lane Dental & Implant Clinic, and we will always strive to go the extra mile to ensure a great service. We hope to see you again soon.
Fantastic experience: Friendly staff. Very clean environment gives me confidence. Expensive but worth it.
Thank you Scapina, we are very grateful for you taking the time to leave us a 5* review. We hope to see you again soon. Best wishes from us all.
Fantastic experience: Outstanding clinical care, excellent practice staff and good building with parking.
Thank you for a wonderful 5 star review Hinesh. Much appreciated by us all!
Fantastic experience: Fantastic dental care. Have the money ready, and get the very best dental care anywhere. This hospital has it all ...
Thank you Edward for taking the time to leave us a 5* review. We really appreciate it and so pleased to hear that you are happy! Best wishes from us all.
Fantastic experience: This clinic was recommended to me by a friend a few years ago, they have looked after me ever since. Excellent service, the staff are great and happy to talk through the best treatments for you. You are definitely in safe hands.
Thank you Maureen for your 5 star review. The team will be very happy with your review! Thank you for your continued loyalty to the clinic.
Fantastic experience: Highly recommended I've used these quite a few times over the last 10 years very good service
Thank you ALL TRADE for leaving a 5 star review. We are so happy to hear your kind comments. We appreciate your loyalty and hope to see you again soon! Best wishes from the Team at Hospital Lane.
Fantastic experience: Very polite and professional service. Clean & comfortable environment. Plenty of car parking space. Overall 5 star service
Thank you Abdul Sheikh for leaving a 5 star review. We strive to give good service at Bupa. Your comments are much appreciated by our team.
Fantastic experience: Can not recommend Dental Lane enough. I have an extremely nervous patient (there are sometimes tears!) and through every step of the way they have shown me patience and kindness. I would like to mention Sue the receptionist who who so kind and even called to book me in before they opened and welcomed me each time and Craig who has shown more patience then is humanly possible with me! They have made what i find very difficult and scary more manageable and whilst I don't want to go back, when i need to i wont hesitate now. Huge thank you to the whole team and Merry Christmas. Jenn Phillips
Hi Jenn, thank you so much for leaving us a five star review - the whole team is very grateful and glad that you were happy with your experience.
Fantastic experience: I have been a going to Hospital Lane for 15 years and I cannot fault them. Their service is second to none. The receptionists, dental nurses and dentists have always been so understanding, helpful and polite, and they do their utmost to make you feel relaxed in the chair. My dentist Younes has been an absolute star since day one and I would highly recommend him. Thank you Younes!
Good morning - we are very happy that you are happy - thank you for your continued loyalty to the clinic!
Fantastic experience: Highly professional dental clinic. Have been a patient there for years. Younes Khosroshahy replaced a veneer for me recently and the fit was perfect. Having a great attention to detail and getting the right result for the patient is exactly what you would expect from this clinic. Thank you Younes
Thank you Justin, we are very grateful for you taking the time to leave us a review!
Fantastic experience: So impressed with everyone from the receptionists through to the assistants, dentists and hygienists. I registered after a poor experience at an NHS dentist and the care shown and treatment given has been exemplary. Sarah and Mohammad have been so kind and professional and the procedures I had were excellent. I I cannot recommend enough.
Thank you Leisa Speed for leaving a 5 star review. We are really happy to hear those comments and to have been able to help you out. We look forward to seeing you again.
Fantastic experience: Excellent hygienists and dentists. I had a very complicated situation with my front teeth a few years ago. My dentist Manuel worked tirelessly to achieve amazing results for me and I am exceptionally pleased with the results. My hygienist Jo, now looks after his work to optimise my oral hygiene.
Thank you Andree - we are so pleased that you are happy with your experience at Hospital Lane.
Fantastic experience: Excellent service and quality! Best dentist around!
Thank you Luke - we are grateful for your review!
Fantastic experience: I have been a patient of Hospital Lane Dental Clinic for over 10 years and should like to say how pleased and fortunate I feel to have had Younes Khosroshahy as my dental surgeon. During that time, Younes has carried out many complex dental procedures for me, including two separate dental implants (one with sinus lift and bone augmentation), root canal treatments and various porcelain crowns. On every occasion, the outcome has been first class, with never a problem experienced. Younes is highly skilled in his work and obviously cares greatly about providing the best solution for his patients. He always greets with a friendly smile and displays amazing kindness and reassurance to a nervous patient, with explanations at every step of the way, and I am extremely grateful for this. Treatment options and plans are carefully explained, discussed and documented. Aftercare for complex treatments is excellent; with a courtesy phone call from the clinic the next day and timely follow-up appointments to check on progress. Praise also to the dental nurses, hygienists and receptionists, all of whom are pleasant, welcoming and efficient. The premises are bright, spacious, modern and very well resourced. I am happy to recommend Hospital Lane for the excellent care and treatment that their large team provides, with special thanks to Younes.
Thank you Jayne Harrison for leaving a 5 star review. We really appreciate you taking the time to leave such lovely comments!
Fantastic experience: Seem to be ok reception are very polite
Thank you A Schofield for leaving a 5 star review. We strive to give good service at Bupa.
Negative experience: Not a good experience for me , its a complete let down from the moment you leave reception and enter the back rooms , not what I expected from Bupa ,very much want you to have more appointments for other things your not there for in the first place, old outdated equipment not using up to date techniques ,and telling me I need dental procedures that are not necessary ,will not be returning .and cannot recommend, have since registered with another practice who actually care about the patient not the money As to your reply , how unprofessional to not have me on your database after I have received treatment ,what have you done with my information , another reason for people not to register ,I have since registered with another practice who have more up to date equipment , you dont even have proper x ray machines very poor not what one expects from Bupa
Hi there, we’re unable to find you on our database within the last ten years. If you would like to discuss this further, please contact the practice so we can help you.
25/10/2023 Response update: We searched by your Google Business Review profile name on your review and as previously advised, we are unable to find your name on our database within the last ten years. Patient records are not lost, they remain safely on our system. Our clinic does have the most modern digital intra-oral x-ray equipment (6 sets), plus a high-spec digital extra-oral x-ray unit that we receive referrals to from other Kent dental practices. We always give patients a full range of treatment options when they come to us for an assessment/opinion, it is then up to the patient if they want to go ahead.
Negative experience: Called to ask if they could tighten an implant for me. Said they could book me in at 3.40 say day and then charged me an emergency appointment fee of £70 and £95 to tighten the screw. It wasn’t an emergency and when I complained about the emergency fee was told that’s standard and always charged and they can cross out the word emergency if I like. Absolute disgrace to the medical profession.
Fantastic experience: Root canal by Alan Knight. First class service. :)
Thank you Vanda Peters for leaving a 5 star review. We appreciate your feedback!
Fantastic experience: Manuel is the best dentist and his work speaks for itself.
Thank you George Kenny for leaving a 5 star review. We are really happy to hear your comments, thank you for taking the time to leave us a review!
Fantastic experience: A friendly and calming service with the expertise you need.
Thank you Stephen for leaving us a 5 star review. We are delighted to hear your comments.
Fantastic experience: Everything was good as it always is.
Hello Michael, thank you for taking the time to leave us a review. We’re pleased that you were happy with your experience at our practice. Look forward to seeing you again in the future.
Fantastic experience: Fantastic service!! Mohammad and Charlotte were amazing, fully explaining what was happening, which really put us at ease. I would definitely recommend you to other people.
Hi Angela, thank you for your review. We are so happy to hear them! We strive to give good service at Bupa Dental. With kind regards.
Fantastic experience: Yes my concentration was brilliant I was plained everything to me I come not fought anything so thank you
Thank you jeanette simpson for leaving a 5 star review. We strive to give good service at Bupa.
Fantastic experience: Extremely satisfied with the service and treatments I have had over the years with no problems occurring with any procedures.
Thank you jacqueline willan for leaving a 5 star review. We appreciate your comments and thank you for taking the time.
Fantastic experience: Great service, great treatment, all round 5 stars.
Thank you Ritchy W Mallery for leaving a 5 star star review. We really appreciate your feedback!
Fantastic experience: Excellent service
Fantastic experience: Have to say Hospital lane Dental practice is outstanding. All of the team are outstanding .From the moment you walk in, you are made to feel welcome . Such a friendly welcoming place. Mohamed is a out standing dentist, Always putting patient needs first along with his outstanding skill of being a brilliant dentist. Bupa are so lucky to have such wonderful talented dentist. Can’t recommend this dental practice enough .
Hi Karen, thank you so much for leaving us that review - we so appreciate you taking the time. We are delighted to read them.
Fantastic experience: Excellent service provided in comfortable surrounds.
Fantastic experience: An excellent practice with attention to detail that instils confidence.
Thank you Graham Harfleet for leaving a 5 star star review. We are so happy to hear these comments.
Fantastic experience: Very clean and modern, polite and friendly staff. Parking is very easy
Fantastic experience: Was recommended by my friend and I was really satisfied with the service
Thank you Micheal Massey for leaving a 5 star star review. We strive to give good service at Hospital Lane Dental and Implant Clinic, part of Bupa.
Fantastic experience: I was referred to Younes Khosroshahy at Hospital Lane by my BUPA dentist in Marden because of a mobility problem with my upper central front teeth. A CT scan revealed that I would need bone grafting and two implants supporting a bridge to replace my four front teeth. As someone who is a nervous and reluctant dental patient I found Younes to be reassuring and caring. He explained everything very clearly and made me feel confident that all would be well. He monitored the post operative healing very regularly and all proceeded as he said it would. The result is such an improvement! I had been very conscious of having overlong front teeth and now they are even and look as though they have always been there. Younes is clearly highly skilled but he is also very kind. I am very lucky to have been referred to him.
Thank you Anthony Purnell for leaving a 5 star star review. We strive to give good service at Hospital Lane; we are so happy that you are pleased with your experience.
Fantastic experience: Sizeable practice with excellent practitioners.
Thank you for your nice comments, John.
Fantastic experience: Have just completed my treatments with the periodontics with Ines Forte and her nurse Cheryl. Ines and Cheryl put me at total ease and have done an amazing job that will set me up for the next stages of my treatments. Ines is superb at building confidence with the patient, I am not easy as I had a deep fear of dentists. Together with Cheryl they build confidence and explain every step of the way. Totally professional and have achieved amazing results to establish the gums to a good state of health which is important. I can’t recommend Ines and Cheryl highly enough. You will be looked after and they will deliver you top class results. Wishing them both a wonderful 2023 and that they continue their amazing work.
Hi Richard, we are so happy to read your comments - thank you so much for taking the time to share your experience. We are very happy that you are happy! Happy New Year to you too.
Fantastic experience: Have just finished several months of treatment at this Dental Practice. I cannot recommend Craig and his team highly enough. As a very nervous patient I would not have thought I would see this treatment through to the end but I was treated with kindness respect and encouragement every step of the way. Thankyou to you all.
Dear Susan, we are delighted to hear those comments - thank you so much! We have a fantastic team here and are really happy that we have been able to help you.
Fantastic experience: I would like to praise Moj on his splendid repair on my crown! No twinge and no sensitivity from that tooth when eating!!! Thank you so much for restoring my bite! ⭐️⭐️⭐️⭐️⭐️
You are very welcome! We are really happy to hear your feedback. We are very lucky to have Moj with us at the Clinic.
Fantastic experience: Moj has given me back not only my smile but my confidence in excellent dentistry. His professionalism and honesty has shown me high expectations in all fields should be sought for every patient. His commitment at providing his skills in a safe environment whilst sharing his knowledge has been exemplary. Thank you Moj and all the team- Tracey smith
Hi Tracey, thank you for taking the time to leave these comments - we are delighted that you are happy with your experience at Hospital Lane. Keep smiling!
Fantastic experience: I had been thinking of getting implants for many years after losing many of my back Teeth when I was younger. I done about two years of research into having implants called lots dentists and asked lots of questions. From start to finish Hospital Line dentist have been very professional and caring through the process, I was a very nervous patient Younes my dentist, explained everything he was doing and going to do, put me at rest of the time. Although I had a lot of work done it was painless And virtually no pain after each procedure. I would like to say a massive thank you to all the staff at Hospital Lane, I would highly recommend anyone who wants implants or any sort of dental work, to use them.
Fantastic to hear Michael! We are so pleased that you are happy.
Fantastic experience: My third visit to them for my treatment and I’m sad I’m not going to be back… Ines and Cheryl really looked after me and for something that’s meant to be painful and uncomfortable I was laughing with them the whole time. Thank you for making my experience with you a pleasant one. Will miss you ladies x
Hi Chloe, thank you for taking the time to leave us your comments. We are so pleased to hear your visits were less of an ordeal as you expected!
Fantastic experience: Attended the clinic a year ago having researched treatment options and providers. Initially had a review at a rival company but found, while cheaper, my questions could not be answered. Hospital lane became my first choice because I knew, from another patient, that if there was any doubt about the treatment working I would be told so and why. Younes and team were all really professional, considered my treatment options and adjusted accordingly. I felt confident and in good hands. 1 year later and I have had my annual review all is good. Thank you al.
Those are wonderful comments, thank you so much!
Fantastic experience: I have used Hospital Lane Dental clinic for a few years now and have recently completed a full mouth restoration with Manuel Gonzalez-O’Sullivan. As a nervous patient the team at Hospital Lane were able to put me at ease and would always be patient if I was feeling nervous throughout the treatment. The results are absolutely amazing! I would highly recommend using the services at this clinic. The whole team from receptionists, dentists, dental nurses, periodontist & hygienist are very friendly and highly professional. Thanks again.
Fantastic experience: Have just completed a course of treatment for a bridge,and am more than pleased with the result. At every visit I received exemplary treatment from all staff members, from the friendly and efficient reception staff to the amazing dentist, Muhammad . Every detail was explained at every visit and he never once caused the slightest pain. Thank you Muhammad and team, you almost made dental appointments a pleasure! Almost!
Fantastic experience: Excellent care and treatment from the whole team in excellent surroundings, thoroughly recommended
Thank you Susan!
Fantastic experience: What a great dentist Hygienist Jodie is amazing my teeth feel so clean she was also very lovely and approachable 5 stars from me will be going back
Thank you Susan for your lovely comments - we are delighted that you are happy with your Hospital Lane experience.
Fantastic experience: I came to see Younes after reading the reviews and doing much research into de tap implants. One of my front teeth had fractured at the root, which caused me great distress as I work with the public. Being only 43 there is no way I wanted a gap in the front of my mouth! Firstly, I am a really nervous dental patient. The kindness shown by the reception team was so welcome. They were very calming and totally understood my anxiety. Younes is one of the most understanding dentists I have ever met. He reassured me at every step. He talked me through each stage of my ‘tooth now’ treatment. I chose to be sedated for the treatment but if you aren’t particularly nervous then you’d be fine in Younes’ very capable hands. I have just had my final impressions for my new tooth to be fitted at the end of the month. Thanks so much Younes and team, you’ve no idea how much your knowledge and kindness has been appreciated. I would have no problem recommending this practice.
Thank you Natalie for your wonderful comments. We are really pleased to hear them and to know that you are happy with Hospital Lane.
Fantastic experience: Having been with the practice for about 5 years I have found the staff to be highly professional and friendly. The level of technical equipment available to them on site is well above my expectations. This effectively means that complex dental implant surgery can be performed in-house . Thus far I have had my amalgam filings replaced with ceramic caps and inserts; the procedures were completed on the same day and have proved highly satisfactory. I have recently had my two incisor crowns replaced with an implant and a new incisor crown, with which I am also very happy. Overall I thoroughly commend the quality of the work performed at the practice and by Younes in particular. The ongoing health of my teeth is maintained by the hygienist, Jodie, who also takes great pride in her work and does a great job on my teeth.
Thank you Kathy for your wonderful comments. We are so delighted that you are happy with your Hospital Lane experience.
Fantastic experience: My first appointment with Younes Khosroshahy was to discuss an extraction, followed by replacing my small, uncomfortable and insecure NHS upper denture with implants. He was very reassuring, caring and professional. He explained what the procedures would involve and the whole timetable of treatment was set out very clearly in advance. Younes said that he thought implants would change my life and, sure enough, 9 months later they have. I am so much more confident and am so happy with my whole treatment at the clinic. I would thoroughly recommend Younes and Hospital Lane Dental and Implant Clinic.
Thank you for your review Sue. We hope that you are enjoying your new teeth!
Fantastic experience: Thank you Younes for completing my second round of dental implant treatment; you and your whole team treat everyone with kindness and make you feel safe. I am more than pleased with my results. I would very much recommend your clinic to others. Thank you.
Hi Tracey, we are so happy to hear your comments. We are delighted that you were happy with your recent experience and will pass on your feedback. Best wishes.
Fantastic experience: I have been really impressed with my treatment at Hospital Lane, from the receptionists to the dental nurses. Everyone is so friendly. My dentist is Younes Khosroshahy. He is calm, reassuring and so professional. I am delighted with the results of my implants. Thank you Younes.
Thank you so much for your lovely comments! We are so happy that you are pleased with your recent experience at Hospital Lane.
Fantastic experience: I had broken my bridge which was over 25 years old. Sadly the teeth below had decayed. A bridge on implants was the treatment recommended. Younes clearly explained each step of the process and proficiiently carried out all parts of the procedure. All of my treatment was carried out during the pandemic, Younes and the rest of the team made me feel safe, it must have been awful for Younes to wear the 'gas mask' for hours but treatment carried out efficiently and calmly. I didn't find the cost excessive. In conclusion I would thoroughly recommend Hospital Lane and in particular Younes Khosroshahy, the most gentle and best dentist I've ever had. Diane
Fantastic experience: I am so happy with the finished results of my implants and crowns, they are amazing! My dentist was Younes who has been wonderful throughout the whole process, along with all the other staff at Hospital Lane. I would have no hesitation in recommending this practice.
Fantastic experience: Sent from my iPad I finally had my new teeth fitted today, what an amazing job, 5 teeth instead of four to rectify an unsightly gap I had previously in my front teeth due to gum health. It took an enormous courage for me to attend hospital lane as I have had a phobia/ fear of dentist since childhood. The practice was recommended to me in view of the specialist treatment I required. I first met Craig and Bal over a year ago and from the minute I stepped into their surgery I knew I was in safe hands. The professionalism, patience from Craig(lol) he knows the joke! ,A massive thank you to you both for giving me back the confidence to smile again. Also a big shout out and thank you to Debbie & Jo on reception who have looked after me throughout my treatment. I would highly recommend hospital lane to anyone who like me needs emergency dental care but is scared to go.
Fantastic experience: I cannot praise this dental surgery enough! I had implants here 10 years ago and they have been brilliant but recently had to have a dental check at very short notice. They fitted me in the next day and saw a lovely man called Alan who was very reassuring. he has since been called upon to send emails to my hospital and responded immediately. Many thanks to all at Hospital Lane . You are amazing
Fantastic experience: Years ago, I had been an NHS patient at the clinic in Rochester and was drawn to it by the Logo. All these years later I was recommended by a client of mine and was once again drawn to the same beautiful Logo, depicting a pair of hands holding a tooth, and the words "In Safe Hands ". On entering the clinic, indeed , I felt safe and welcome Younes,my Dentist has shown constant kindness and encouragement, especially when the treatment seemed to feel like a long procedure. At each visit I felt calm and relaxed. The treatment is now completed, which in turn has brought other health improvements, no more gum infections, a better balance of saliva and I am no longer taking medication for acid reflux and hiatus hernia! To Younes, the Dental Nurses, Hygienist and Receptionists, I say " Thank you for all the care and support you have given to me, I truly am in Safe Hands " . And if you look at the Logo carefully you may see that the tooth held in those hands also looks like a flickering candle, and that's true healing. With my most sincere gratitude, Yvonne-Lesley Ede. B.F.R.P. CCHA.
Fantastic experience: Having decided to have my teeth improved, my normal dentist referred me to the Hospital Lane Clinic where I met Moj Dehghanpour & his able assistant Katie. After a few consultation's to discuss my options & dispel any doubts Maj suggested the best solution in my case. Having just finished the first part of my treatment Moj & Katie did not just meet my expectations but exceeded them to an extent beyond anything I had hoped for even though possible. if you are considering dental improvement just go to Hospital Lane Dental Clinic & talk to the very friendly experts & there complete staff for advice & reassurance
Fantastic experience: I had two front teeth damaged by cricket ball when young causing a recurring abcess in my gum and infection to my jawbone. I thought i would cope quite well with dentures so decided against Hospital Lane treatment. 4 months later, i was back to re-visit Younes. Younes' skill set and knowledge was good and I took my time to ensure all queries i had were satisfactorily answered. I wouldnt say implants is an easy decision to make, mainly due to cost factors as the treatment plan can be quite invasive and can be painful at times. However, the overall resulting outcome is amazing and very worthwhile. Younes was so professional and very understanding and showed empathy with my fears of dental treatment. He gave me sedation to help combat the fear and every step of my 7 month programme of dental work to provide 2 dental implants acted respectfully. Once your new teeth are fitted, you know the decision was right. No more dentures, denture cream, no embarrassment and you can actually be fully appreciative of every smile you now make. I would thoroughly recommend Younes Khosroshahy. 2 x pictures show before i had the removed in January 2019 and after implants fitted (January 2020) (Treatment commenced July 2019)
Fantastic experience: I attended this clinic to have cosmetic treatment, during which I received a very high standard of treatment and care from my dental surgeon, Younes Khosroshahy, and other members of the team at Hospital Lane.
Fantastic experience: I chipped my front tooth. I had an appointment with Zelda within 36 hours. My word she did a terrific job. You would never know my tooth had been damaged. Well done you. 5 stars!
Fantastic experience: Excellent dentists, hygienists and reception staff. Everyone I have encountered at the clinic is welcoming, professional and committed to ensuring you feel at ease and in good hands. I’ve had awful experiences of visiting the dentist in my teens and developed a real fear but since I’ve been using Hospital Lane, I never worry about attending appointments. Recently, I needed root canal treatment and was impressed by the way this was delivered. The dentist took time to clearly explain the problem I had and gave me a choice of treatment paths; I never felt under any pressure. I like the way each step of the work undertaken is carefully explained. Time was taken to ensure I was comfortable and happy. My children and husband use this practice and have all been treated with respect and care. Yes, you pay a premium but it’s a price worth paying for peace of mind.
Fantastic experience: I have just finished having a front implant (to replace a failing crown), 2 gum grafts and 1 bone graft, and am delighted with the work Manuel and his team have performed. The whole process was explained to me in detail and I was checked on regularly inbetween appointments. Note to anyone considering this that there was NO real pain (even the gum graft was just 1 day of discomfort and then soft food for a week! ) and as I had the 'tooth now' option, I had a natural-looking temporary tooth which helped immensely.
Fantastic experience: I have just had two front veneers replaced. Younes spent a lot of time with me to ensure that I would be happy with the end result. I had wax versions of what the veneers would look like first so that I could see if I would like the look, plus a course of whitening beforehand. I am very pleased with the end result, they look just like my normal teeth! I would thoroughly recommend Younes and his team at Hospital Lane Dental and Implant Clinic.
Fantastic experience: Lovely dental practice with great ambiance and reception area. I received fantastic customer service and advice from Amy on Reception
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