mydentist, Haverflatts Lane, Milnthorpe
Welcome to mydentist, Haverflatts Lane, Milnthorpe. Along with the full range of NHS dental services, you'll find a great selection of private and cosmetic treatments, including tooth whitening, dentures and clear aligner teeth straightening. The practice also offers myoptions, which is unique to mydentist. Whether you want a check-up, an urgent appointment, treatment or even a complete smile makeover, myoptions can provide this at an affordable price. We are currently accepting new patients, so why not get in touch with us by phone or email now to see how we can help you. We look forward to welcoming you.
Opening hours
- sunday: (closed)
- monday: 8:30-17h
- tuesday: 8:30-19h
- wednesday: 8:30-17h
- thursday: 8:30-17h
- friday: 8:30-17h
- saturday: (closed)
Photos of mydentist, Haverflatts Lane, Milnthorpe
mydentist, Haverflatts Lane, Milnthorpe: Reviews
9 months ago Fantastic experience: I have visited My Dentist with my mum in law several times over the past year. All of the reception staff and the whole team have been caring and friendly from the outset. Everyone has been attentive and efficient but also cheery and calming. Special thanks to Tumpa Bharati for your kindness and patience to my mum in law, always looking out for her best interests - I would highly recommend their practice thank you!
Hi Elizabeth. We cannot thank you enough for taking the time to share such wonderful feedback about your experiences over the past year. Thank you for recognising our team's caring approach and dedication. We are especially pleased to hear that our cheery and calming atmosphere has made a positive difference for both you and your mother-in-law during your visits. Your kind words about Tumpa Bharati's kindness and patience are appreciated, and we will be sure to share your special thanks with her. Your recommendation means everything to us, and we look forward to continuing to provide the same level of caring service to you and your family.
Kind Regards
mydentist Patient Support Team
11 months ago Fantastic experience: I got an appointment within 2 days with Marta and Lily. Both of them were absolutely fantastic. Sorted my issue out and ensured I was comfortable throughout. They were kind, friendly and made the whole experience as pleasant as a visit to the dentist can be. They are both a credit to the practice from their professionalism to their smiling personalities. Thankyou so much!! If I could give you more than 5 stars I would.
Hi Jane. We are pleased to hear about your positive experience with our team. Thank you for recognising Marta and Lily's professionalism and care. We're pleased that they were able to sort out your issue efficiently while ensuring your comfort throughout the visit. It's wonderful to know that their kind and friendly approach made your dental experience as pleasant as possible. We appreciate your generous feedback and are grateful for your 5-star rating. Your satisfaction is our highest priority, and we're glad we could meet your expectations.
Kind Regards
mydentist Patient Support Team
1 year ago Fantastic experience: Delighted with the results of my most recent treatment from Tumpa Bharati and her colleagues, who managed to successfully build up a “barely there” tooth which she was then able to crown. Using the latest technology for the impression stage made the process more comfortable and the end result more natural than I’d thought possible. Very pleased!
We are glad to hear about the positive results of your recent treatment. Thank you for sharing your experience with us. We appreciate your feedback on the use of our latest technology for the impression stage, and we're pleased that it made the process more comfortable for you. It's wonderful to know that the end result exceeded your expectations and looks natural. Your satisfaction is important to us, and we're thrilled that you're very pleased with the outcome.
Kind Regards
mydentist Patient Support Team
1 year ago Fantastic experience: Excellent, I am quite nervous going to the dentist especially because I have a number of medical conditions including anxiety and a fractured spine.. They were friendly polite and professional and efficient. All the staff from the reception staff to the Dental staff made me feel at ease and put my wellbeing as top priority.
Thank you for your kind words! We're delighted that our team made you feel comfortable, especially considering your medical conditions and anxiety. We always strive to prioritise our patients wellbeing and provide a positive experience. We appreciate you taking the time to share your feedback.
Kind Regards
mydentist Patient Support Team
1 year ago Fantastic experience: Thanks very much for giving me back my smile, I’m over the moon with the results. Thanks again for amazing service
Hi Alan. Thanks for sharing your experience with us! We are pleased to hear that you are happy with the results.
Kind Regards
mydentist Patient Support Team
1 year ago Negative experience: Awful people who have no consideration for residence who live in a residential parking Only area they park outside residents homes and go work when ask to move they shout abuse please support the local community and avoid this dentist
We are sorry to receive your review and would like to address these concerns , if you could please put your concerns in writing to [email protected] if you have not already spoken with the practice manager in this instance.
Kind regards,
Julie - mydentist Patient Services Team Leader
1 year ago Fantastic experience: Not only did I receive very professional treatment but the dentist discussed various options in a helpful and sympathetic way. The appointment was kept on time and a suitable date was arranged for future treatment by a friendly and efficient staff.
Thank you for your wonderful feedback, Frank. We're glad to hear about your positive experience at mydentist.
Kind Regards
mydentist Patient Support Team
1 year ago Fantastic experience: Excellent treatment by Tumpa and Lindsay.
We're happy to hear about your excellent treatment by Tumpa and Lindsay. Thank you.
Kind Regards
mydentist Patient Support Team
1 year ago Fantastic experience: Really friendly dentist all the staff are very welcoming and make you feel at ease.I have seen Tumpa Bharati on a few occasions now and each time she has taken the time to explain all procedures to me and made me feel very much at ease
We are grateful for your kind words, Sheila. Thank you for taking the time to share your positive experience with us.
Kind Regards
mydentist Patient Support Team
2 years ago Fantastic experience: I lost a front tooth whilst on holiday in France and rang to make an appointment on my return. My dentist, Shehnaz Azhar, and her assistant did a wonderful job in rebuilding the tooth so promptly. I can't thank her enough.
Hi Heather, I'm happy to hear your treatment went well. Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Shehnaz Azhar and the practice team.
We look forward to welcoming you back to the practice for your next appointment.
Kind Regards
mydentist Patient Support Team
2 years ago Fantastic experience: Very satisfied with the Milnthorp practice and my dentist who repaired a broken molar, when I thought it beyond repair.
I'm happy to hear your treatment went well. Thank you for your 5-star review.
Kind Regards
{my}dentist Patient Support Team
2 years ago Fantastic experience: Always feel welcomed by the lovely staff, and always professional. Tumpa makes you feel relaxed.
Hi Jane, Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back to mydentist for your next appointment.
Kind Regards
mydentist Patient Support Team
2 years ago Fantastic experience: I have had no problems with my dentist. The dentist will inform me in good time if any work is going to be needed on my teeth and the cost up front .the reception staff help you get a appointment that works for me .I'm very satisfied with me treatment.
Hi Natalie, Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
mydentist Patient Support Team
2 years ago Negative experience: Gave me a checkup NHS then told me if I wanted the treatment I had to sign up pay monthly, basically we have gone private ! Never had dentist since .And the dentist was rough and rushed !
Hi Fiona,
We are sorry to receive your 1 star review and apologise for any inconvenience. If you would like to discuss your treatment during the appointment may I suggest you speak with the practice manager who will be able to assist you, I can see that during the appointment you had the dentist provided examination, x-rays, filling and scale and polish.
Your previous treating dentist has taken the decision to move away from offering NHS dental services. Due to this they are no longer able to offer NHS appointments and are offering dentistry on a private only basis. This change has reduced NHS capacity at your practice. Until NHS capacity can be expanded, the practice does offer alternative private options. These are provided outside of their NHS commitments. We hope that these alternatives will help some patients to access dental care at this time. Please contact the practice should you require more information; they will be happy to discuss with you your needs.
Kind regards,
mydentist Patient Support Team
3 years ago Negative experience: Too many cancelled appointments-don’t think they are bother about having Nhs patients-just want private-bet if l rang up and said l wanted to pay privately l would soon get a appointment(UPDATED 17 AUGUST)l was right they were going private!!!!-Unfortunately not everyone can afford to pay for private treatment-So after a number of years with them on Nhs they leave you without anywhere to go-they couldn’t care less-can’t give no star unfortunately
We understand people’s frustrations who want routine NHS check-ups however we have limited availability due to NHS dentist vacancies. We have been working closely with the dentists at our practice and have been prioritising NHS patients who are in pain and in need of urgent treatment. Due to this our diaries are fully booked during our NHS hours, so we are unable to offer routine treatments such as examinations at this time.
We are hoping this may change but until we work through the back log, we cannot confirm a time frame. Please be assured that our clinicians are working incredibly hard to try and accommodate as many patients as possible.
Kind regards,
{my}dentist Patient Support Team
3 years ago Fantastic experience: A very satisfying first appointment with Mydentist at Milnthorpe. Good, efficient examination. Clear explanations and advice on necessary and possible treatment and costs. Dentist, assistent and desk staff all polite and very helpful. I would certainly recommend it! Many thanks to them. I have subsequently had a crown done with satisfactory results and good overall advice on my dental situation.
I'm so happy to hear that everything was fully explained to you in a caring and appropriate way. They are a great team who really care for their patients. Thank you for your 5-star review and recommendation.
Kind Regards
{my}dentist Patient Support Team
3 years ago Negative experience: Extremely disappointing. Cancelled check up appointments continuously (over years). Phoned for appointment due to tooth pain and told they would not see me within the next month. They took my toddler as an NHS patient (when other NHS places available), with assurances that they were getting an extra dentist. Then within a couple of months stopped NHS patients completely - there are no places anywhere else now. The letter to patients basically said they have too many patients so going private so will provide care for people who can pay extra. Very greedy! I wouldn't pay for the bad service they provide even if I could!
We are sorry to receive your 1* review, due to the details left on the response we are unable to find the details for the patient you are referring to and will therefore be unable to respond accordingly. If you could please contact the practice and speak with the Practice Manager, they will be able to discuss your concerns.
Alternatively, if you incorrectly added the review to the wrong practice could I please ask that you remove it and add to the correct practice for a response.
Kind Regards,
{my}dentist Patient Support Team.
3 years ago Negative experience: Most unreliable dentists been waiting for an appointment since 2021 when apparently only NHS emergency treatment was available. They cancelled 3 appointments as if we hadn't got jobs or previous commitments at will. It got to the situation of please ring me when there is a definite appointment. Nothing !! Then I'm told by a friend the practice has gone private. Dentists of the UK you should be ashamed holding the general public to extreme costs for a basic health treatment.
I am sorry that you haven’t been offered a routine NHS appointment. The practice has been trying to recruit additional NHS dentists for several years now, however remain unsuccessful. Currently they are treating a full practice list of NHS patients with only 1 part-time NHS dentist. This is causing long waiting times for treatments and regrettably routine examinations remain postponed. We understand that a lack of appointments and the repeated cancellations, has been far from ideal and understand that as a result many patients are disappointed in the service. Whilst the practice is understaffed, any appointments for NHS patients are based on their individual requirement for urgent dental care and patients will be prioritised according to immediate need.
Kind Regards
{my}dentist Patient Support Team
3 years ago Negative experience: Very naughty my dentist striking people off the NHS because you know your going private I had to argue to get a appointment even after been told not to ring because you would contact me absolutely disgusting hope your new status as a private clinic brings you little business and your customers go elsewhere.
Thank you for your feedback. I am sorry for any inconvenience caused in relation to your treating dentist no longer providing NHS treatment. Your dentist has taken the decision to no longer offer dental services on the NHS. Where routine NHS provision is not currently available, your practice will be able to offer alternative private options. We hope that these alternatives will allow you to access dental care at this time. Please contact the practice should you require more information, so they can discuss with you your needs.
Kind regards,
{my}dentist Patient Support Team
3 years ago Fantastic experience: Mydentist at Milnthorpe who I visited yesterday for check up Appointment on time.Lovely lady dentist .
Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
3 years ago Negative experience: The receptionist that I spoke to was so rude and clearly could not careless about the patients! The dentist was okay but not the best…
We are very sorry to receive your 1 star review, as we are unsure of the circumstances that have led to this review we unfortunately cannot respond further. We do however thank you for taking the time to leave this review.
Kind Regards
{my}dentist Patient Support Team
3 years ago Negative experience: My family and I have been registered as NHS patients at this dentist for approaching 20 years. The service has got worse and worse and is now practically non-existent. Appointment after appointment is made and then cancelled. We are now looking for an alternative dentist. Unfortunately there is not much competition. Maybe this is how the dental care in UK is now going? Update: Just had yet another appointment cancelled for my daughter. 'Unforseen circumstances' - what! Two and a half months before the appointment??? How can anything be that unforseen? Seems their policy is to await a serious dental problem before seeing their customers.
We are sorry to hear that you are unhappy with the time it takes to get an appointment at our practice. I would like to apologise for any inconvenience this may have caused you. Unfortunately, appointments are in extremely high demand at this time and our dentist’s diaries are fully booked. Please be assured we are working hard to increase our appointment availability and see our patients as soon as possible.
Kind regards,
{my}dentist Patient Support Team
4 years ago Fantastic experience: Great dentist! I had been putting off the dentist for a while due to previous bad experience however Lydia and Shehnaz made me feel so comfortable and at ease, they are the dream team and now the dentist isn’t as scary as it once was. I can’t thank or recommend them enough they are great.
Thank you for taking the time to leave us a 5 star review. It’s wonderful to read your feedback. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
4 years ago Fantastic experience: Was put at ease before having a tooth extraction and after care!
Thank you for your 5 star review. I am very pleased to hear of your experience and I will share your feedback with the Practice Team.
Kind Regards
Patient Support Team
4 years ago Negative experience: Cancel every appointment
Good Morning
I can advise that across many of our practices, illness and self isolation has had a detrimental impact and appointments are being cancelled more frequently. We understand the frustration that such short notice cancellations can cause.
Kind Regards
{my}dentist Patient Support Team
4 years ago Fantastic experience: Brilliant service. Whilst unpleasant ( fillings always are), it was a fast and efficient service. My appointment was 12.30. I was out for 12.50 having had an exam, broken tooth filled and sorted out payment and next appointment. Treated with kindness and respect. Felt safe. Well done.
Thank you for your 5 star review. I am very pleased to hear of your experience and I will share your feedback with the Practice Team.
Kind Regards
{my}dentist Patient Support Team
4 years ago Fantastic experience: Brilliant dentist. So glad I've managed to get myself & my husband on to your practice. It's the first time ever I've had 2 filling & not had a injection & didn't feel a thing. Also as new patients we were made feel very welcome plus dentistry at prices us pensioners can afford. Not like some I could mention.
Good Afternoon Mary
Thank you for your 5 star review which is very much appreciated. I am very pleased to hear of your experience and we look forward to welcoming you back to the practice for your next appointment.
Kind Regards
Patient Support Team
5 years ago Fantastic experience: Very professional dentist, and very caring.
Thank you for taking the time to leave us a 5 star review. It’s wonderful to read your feedback. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
5 years ago Positive experience: I have been going to this dentist for years, and they are super nice and always give my teeth a thorough clean. However this was my first time coming for a while and it seemed slightly more rushed, and having looked at my teeth post appointment, there is still some plaque left on my bottom teeth! In the past it’s always been fully removed, frustrating
Good Morning
Thank you for your review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
Patient Support Team
5 years ago Negative experience: Cancel every appointment, can't remember the last non-emergency appointment they didn't cancel - fine when you get in but don't seem interested in seeing NHS patients
We apologise for the delay in responding to your review. We have identified an issue that has meant we have reviews that have not been responded to for over a number of years involving a few of our practices. This issue has now been resolved and we trust your issue has now been resolved. Again, we apologise for any inconvenience this may have caused.
Kind Regards
{my}dentist Patient Support Team
5 years ago Fantastic experience: Lovely Dental practice which I have attended for the last 15 years. I always receive great care and attention from Tumpa and am always greeted warmly by the reception team.
Thank you for your 5 star review which I will share with the Practice Team.
We look forward to welcoming you back to the practice for your next appointment.
Kind Regards
Patient Support Team
6 years ago Fantastic experience: Professional, helpful and friendly. Recommended
Good afternoon,
Thank you for your 5 star review and for taking the time to leave your lovely comments, which will be shared with the practice team.
Many thanks,
Patient Support Team
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