mydentist, St. John Street, Whitland

Fantastic experience: Easily the most relaxed, easy going and painless dental experience of my life. Great team, who collectively reframed my dental conception in one short, amusing mouth hour.

Fantastic experience: Good dentist.

Fantastic experience: Very good dentistry.

Fantastic experience: Needless to say, I, like most patients, have been very disappointed by the difficulty recruiting and maintaining dentists at the practice over the last few years. I am certain this has also been very frustrating for the dentists and other staff working there. However, the care I have received when I have been examined and treated has been excellent. I have had both an extraction and a filling (treated by Alex Figan) and have been astonished at how painless they were. On each occasion, Alex explained very clearly the issue and the recommended treatment plan, eased any anxiety and was at all times patient and respectful. I cannot fault his professional practice and would readily recommend him.

Fantastic experience: Very friendly and happy service

Fantastic experience: Very good customer service and quality dental treatment.

Fantastic experience: Really happy with the treatment and support I've received from the team at Whitland. The work performed has provided massive relief, and restored my ability to eat properly, not to mention an improvement to my smile.

Fantastic experience: Thank you so so much to Krzys and his amazing assistant today A difficult extraction of a broken tooth, me a quivering wreck So very patient and careful I am glad it is over, but thanks to you both for being so kind and supportive Sue Glorney

Fantastic experience: Signed up for private dental care today, after years of being with NHS under same Dental Practice. Unfortunately that’s the way things are going with private health care taking over from NHS. Never had any problems with appointments or the way I’ve been treated and I know this will continue. Thanks to Angela, on reception, for all her help and transition from NHS to private.

Fantastic experience: I have been with dentist for year And for the first time I had the best experience Very Patient Polite Explained everything to me Sad thing about it All they will be leaving and of the month It’s a shame the girls couldn’t stay Because they are great

Negative experience: Probably the best news that this practice has gone private. Been a NHS patient for years there but definitely will not go there for private treatment. Had more cancellation than British Rail.

Negative experience: Disappointed it's one star, I'd have preferred ZERO stars but it didn't let me post with that. I was an NHS patient at this then NHS surgery for years until they unexpectedly deregistered me because I had an appointment that I didn't even book and didn't even know about that I missed apparently. They've now sent me a flyer about mydentist plan and how I should sign up for it. Take your flyer and stick it where the sun doesn't shine and take me off your mailing list, you've got my name it's above. You blew any chance of me signing up for anything regarding your surgery when you fabricated an excuse to take me off your books. As I've been unable to find another NHS dentist since. Off you pop and don't bang your head on the door on the way out.

Negative experience: Arrived for my family appointment this afternoon only to find the premises was closed. No phone call or text to inform me. This is now the third appointment on the trot which they have cancelled without notifying me. I should be billing them for loss of earnings. My children haven’t seen a dentist for well over 3 years now as every ‘missed’ appointment results in another six month wait for the next one. Absolute shambles.

Negative experience: Shocking ! , I've been waiting a year for my appointment , and when I phone to make sure it was still today, They tell me It has been cancelled because the dentist I use left 6 months ago. They haven't had the decency to contact me. And to rub it in, they tell me I have to phone back in 5 months to see if there is another dentist that will see me

Negative experience: Came here for a emergency appointment after phoning 111 and being unable to eat or sleep due to a infection in my wisdom tooth (spitting out green pus and blood) older receptionist was not very friendly and quite rude mannered when I was speaking to a younger more friendly receptionist anyway after that I was taken through to the dentist who touched the tooth twice and said everything was ok I have left this dentist in pure agony only to be told I’m fine the dentist did not even properly examine my tooth not happy with this service would not come here privately or emergency again. If I could give less than one star I would I hope this was a one off experience but judging by other reviews it is not.

Negative experience: Tried calling the dentist from 8.30am as that is the time it states on the answer phone message that the dentist is open, it's now 8.45am and there is still no receptionist to answer my call.

Fantastic experience: Exceptional customer service shown by the reception staff at My Dentist, Whitland. So polite and supportive. Certainly deserve a 5 star rating. David Gareth Evans.

Fantastic experience: I had been suffering excruciating pain from a Broken Molar. NHS 111 started the process. On a Saturday. Early morning Sunday triage call. Monday morning call from My Dentist in Whitland. What a professional team. Throughout my arrival and treatment.I would like to thank all involved for relieving my pain. Covid has put so much pressure on the whole country. Well done My Dentist.

Negative experience: Appalling customer service. Very rude and very mouthy receptionist. Well done for having someone like that in front line. And judging from the reviews I’m not the only one who had “pleasure” to speak with this “lady” over the phone

Fantastic experience: I'm a very nervous patient and have just had root canal treatment. It was done by Dorgas, he was amazing! Reassuring, explained everything, more treatment to come, but I'm not as nervous about it now. Thank you very much Dorgas and his assistant, I'm sorry I didn't get your name

Fantastic experience: Kris Kacan is the best dentist, he tries to help everyone even tho he's so busy

Fantastic experience: Fabulous service and Dragos is superb fantastic Dentist the best I have ever been to

Fantastic experience: Excellent practice. All staff welcoming and reassuring. Procedures absolutely painless. Would highly recommend.

Fantastic experience: I've been a patient of this practice for many years and under the care of several dentists there.I have always received exemplary dental care and good patient service. When compared with other dental care I've encountered both in England and Wales over the years ,it's standard remains high.

Fantastic experience: I was made comfortable and at ease while they made me new dentures , they were great fit and would definitely recommend for any dental work . Ten out of ten

Negative experience: Receptionist is seriously lacking people skills!

Fantastic experience: Excellent dentist, Highly recommended

Negative experience: Seriously lacking good patient care and clinical governance

Positive experience: Great dentist very warm an welcoming

Negative experience: Only one full time dentist He damaged my tooth so I've booked an appointment that has been cancelled last minute. Another appointment booked in 2 months time. I guess I will be looking for a different dentist Avoid

Fantastic experience: Wonderful dentist service