Meon Medical Centre
Meon Medical Centre provides NHS GP services, appointments, repeat prescriptions, health advice and patient support for the local community.
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Opening hours
- sunday: (closed)
- monday: 8:30-18:30
- tuesday: 8:30-18:30
- wednesday: 8:30-18:30
- thursday: 8:30-18:30
- friday: 8:30-17:30
- saturday: (closed)
Photos of Meon Medical Centre
Meon Medical Centre: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Fantastic experience: Excellent service and support from reception through to the medical team. Digital correspondence promptly reacted to. Have found appointments in person to be available when necessary (e.g with children).
Dear Andrew
Thank you for your review. We are pleased to hear that your experience with the practice is positive, I have shared your comments with the whole team.
Kind Regards
Sally Hookes
Practice Manager
Fantastic experience: New patient and cannot fault this GP. They have been so helpful, kind and compassionate. The 24 hour dispensary machine to collect your prescription is also really helpful.
Dear Michelle
Thank you for your 5* review. We are delighted that you are happy with the service provided by our teams here at Meon Medical Centre and I have shared your feedback with the team.
Kind Regards
Sally Hookes
Practice Manager
Positive experience: I would give you 5 stars but your new tv is in the wrong place!! You need to put them above the seats not to the side as you have to turn your neck all the time to see if your up next otherwise keep up the great work.
Hi David
Thank you for taking the time to leave a review and your feedback. We had a survey done by the company fitting the patient call screen and due to the layout of the waiting room that was the only option as it needed to be near a data point and power.
Kind Regards
Sally Hookes
Practice Manager
Fantastic experience: I recently needed a work-related blood pressure check at fairly short notice, and the surgery was able to accommodate me without any issues. The staff were excellent throughout, especially Benedetta, who was incredibly patient, friendly and personable, making the appointment a relaxed and positive experience. The new patient call screen in the waiting area also seems like a much more efficient system, and my appointment ran exactly on time. Great service all round. Thank you to everyone at the practice!
Dear Andy
Thank you so much for taking the time to leave such a kind review. We are delighted to hear that you had a positive experience with our team and that we were able to accommodate your appointment at short notice.
It's wonderful to know that our staff made you feel welcome and that you found our new patient call screen and appointment system efficient. We are always looking for ways to improve the experience for our patients, so it's great to hear your positive feedback.
We really appreciate your kind words and will ensure your feedback is shared with the team. Thank you again for your support.
Kind Regards
Sally Hookes
Practice Manager
Fantastic experience: Best doctors I’ve ever had. All the staff are lovely. Appointment booking system is brilliant. 24/7 pickup of medication available. Doctors and nurses are absolutely fantastic at their jobs- always feel like I’m in safe hands.
Dear Chrissie
Thank you for your review. We are delighted that you are happy with the service we provide and i have shared your lovely comments with the whole team.
Kind Regards
Sally Hookes
Practice Manager
Fantastic experience: Shocked and embarrassed that I have somehow, unwittingly, posted a one star review of Meon Medical Centre! It certainly doesn't reflect our opinion of the excellent service we have received from both medical and dental practitioners over the last ten years. Hope this new post sets the record straight!!
Dear Mr Wright
Thank you for your review. It is disappointing that it is a one star. If you wish to discuss any concerns you have with your treatment at the practice I would be happy to speak with you if you call into reception.
Kind Regards
Sally Hookes
Practice Manager
Fantastic experience: A huge thank you to the reception and dispensary ladies who arranged for delivery of my prescription to my holiday address. Thank you for service above and beyond
Dear Mr Field
Thank you for your positive review - I have shared your comments have been shared with the whole team. We hope you enjoy the rest of your holiday.
Kind Regards
Sally Hookes
Practice Manager
Fantastic experience: I have been in this morning to see him lovely Dr Vinisha Katamaneni She didn’t rush she was kind and caring and listen to what I had to say . she is very thorough . don’t go to the GPs much but this is a great practice . Thank you
Dear Tina
Thank you so much for your kind words and for taking the time to leave such a lovely review.
We are delighted to hear that Dr Katamaneni made you feel listened to, cared for, and supported during your appointment. Providing thorough, compassionate care is very important to us, and I have shared your comments with the whole team.
It is also wonderful to hear your positive comments about the practice as a whole. We truly appreciate your trust and are grateful for your review.
Kind regards,
Sally Hookes
Practice Manager
Fantastic experience: The Dr was very kind and professional and treated all my symptoms.She was not in a hurry and I want to say thank you very much
Dear Patient
Thank you so much for your positive review and we are delighted
you are happy with the service the practice provides. I have shared your comment with the whole team.
Kind Regards
Sally Hookes
Practice Manager
Fantastic experience: Father had a great experience with Dr Katamaneni today. He is really pleased with how thorough this doctor was during his appointment and is very impressed with her level of care overall. Thanks Dean Smith
Thank you so much for your review. We are delighted that you are happy with the service which we provide and we agree with you that Dr Katamaneni is an excellent doctor. Your comments have been shared with the whole team.
Kind Regards
Sally Hookes
PracticeManager
Fantastic experience: Bernadeta is such a lovely king efficient professional Nurse. We so lucky to have Meon Medical Centre it is truly first class in every way. Thank you.
Dear Mr Bramfit
Thank you so much for your time to leave a review. We all agree that Benedetta is excellent and we are lucky to have her part
of our Meon Medical Centre family.
Your comments have been shared with the whole team.
Kind Regards
Sally Hookes
Practice Manager
Fantastic experience: I would like to thank Doctor Fantom, Bernadette the nurse, Kate Nelson for been absolutely fantastic in what they do they have helped me an awful lot no matter what the problem. The reception are also good at what they do. Thank you all for giving an excellent service.
Dear Sue
Thank you so much for your kind words and positive feedback.
Your appreciation means a great deal to all of us, and we will be sure to pass on your lovely comments to the team. Thank you for taking the time to share your experience and for recognising the care and service we strive to provide every day.
Kind Regards
Sally Hookes
Practice Manager
Fantastic experience: Very efficient our nurse Chantel is highly skilled and listens to any problems or worries you may have. We are lucky to have nurse's like Chantel in our area.
Dear Mr Coopey
Thank you so much for your kind words and thoughtful review. We’re delighted to hear that Chantelle made such a positive impression.
We feel very fortunate to have Chantelle as part of our team, and your feedback means a great deal to us. Thank you again for taking the time to share your experience.
Kind Regards
Sally Hookes
Practice Manager
Fantastic experience: Excellent service, very impressed how well everything was linked up. Staff were friendly and helpful.
Dear Adrian
Our staff work extremely hard to deliver an exceptional service and we thank you for taking the time to leave your review. Your comment has been shared with the whole team.
Kind Regards
Sally Hookes
Practice Manager
Fantastic experience: I go to reception and tell Annamaria about my high blood pressure - she shows concern and gets me to verify it using the centre’s monitor. When confirmed she instantly takes charge and gets me seen by a doctor. Quick, patient and professional…something Meon Med Centre is known for. Thanks a bunch. Lance Clarke
Dear Mr Clarke thank you so much for your lovely feedback. I have shared your comments with the whole team.
Kind Regards
Sally Hookes
Practice Manager
Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ I had such a wonderful experience today thanks to Kim Willcox. From the moment my appointment began, she made me feel completely at ease during what could have been quite an uncomfortable experience. Kim is the perfect balance of professionalism, compassion, and warmth. She listened so attentively, gave thoughtful advice, and made me feel genuinely heard and cared for. Her ability to build rapport so naturally in such a short amount of time is truly special. You can immediately tell she is someone who goes far beyond her role to ensure people feel supported and comfortable. She is an absolute credit to her profession and a real asset to the team. Thank you, Kim people like you make all the difference
Dear Holly
thank you so much for taking the time to leave your review. Your comments have been shared with Kim and the wider team. We have to agree, Kim is a credit to the practice and we are very lucky to have her as part of our Meon Family.
Kind Regards
Sally Hookes
Practice Manager
Fantastic experience: Fab doctors surgery, all staff extremely helpful
Dear Kirsty
Thank you so much for taking the time to leave a review, I have shared your comment with our whole team.
Kind Regards
Sally Hookes
Practice Manager
Fantastic experience: So helpful. Really friendly staff who want to help. Such a breath of fresh air after an urban surgery in Surrey where everything was a struggle.
Dear Val
Thank you so much for your lovely review. It really means a lot to the team to receive such positive feedback. We are delighted that you are happy with the care provided by the practice.
Kind Regards
Sally Hookes
Practice Manager
Fantastic experience: Always helpful, pleasant, always make you feel comfortable and at ease, and as good a doctor’s surgery as I’ve ever had. Pharmacy always very pleasant and helpful, too. So top marks from me!
Dear Peter
Many thanks for taking the time for leaving your review. Your comments have been shared with the whole team.
Kind Regards
Sally Hookes
Practice Manager
Fantastic experience: All the doctors and nurses here are amazing help.the pharmacy staff and receptionists and extremely helpful also and offer good advice on what you may be looking for. For the last 6 years doctor Catherine Brock has been so helpful and comforting on my many medical conditions doctor Karen Clarke who owns the practice is an amazing and has helped so many people meon medical is the best doctors I have ever had.
Thank you for such a lovely review. The team work extremely hard to provide an excellent service and your feedback is very much appreciated by everyone.
Kind Regards
Sally Hookes
Practice Manger
Fantastic experience: Very impressed with triage form for an appointment, received phone call from the receptionist within one and a half hours offering me an appointment for that morning. A very good system.
Dear Margaret
Thank you for your 5* review. I have shared your comments with the whole team.
Kind Regards
Sally Hookes
Practice Manager
Fantastic experience: One of the best GPs I have registered with so far!
Fantastic experience: We have only moved here a couple months ago but already needed to see a doctor/nurse a few times and I honestly couldn't been happier with our GP practice. Everyone we've seen or spoken to so far has been really helpful and nice. Thank you so much to all the staff.
Fantastic experience: As a new patient, I have been really impressed with the service provided by all aspects of Meon Medical Centre. Recently I requested an appointment which I got within 2 hours. I then saw Dr Akinola who was very friendly and professional. He diagnosed the issue and the tablets he prescribed were literally waiting for me at the dispensary as I left. Superb service all around from the receptionist, doctor and dispensing chemist. Totally recommend!!!
Negative experience: Closes early on a Friday so if you order a prescription on a Monday and work full time you have to struggle until they open up again on Monday. Ideal for those on CD medication that don’t have the ability to use the 24hr medication collection point. Even worse when the medication you need is the difference between be able to stop the urge to kill yourself and not. Pleaded with person at the door who was dismissive and rude. Let’s hope I make it to Monday.
Negative experience: Called regarding assistance with pain management and other issues. Nearest appointment was two weeks away! Attended A&E but couldn't get any pain management.had to get back to the local GP! Left a review that didn't give 5*. Do not do this!!!
Fantastic experience: No complaints from us at all after 12 years with the practice
Negative experience: Strasznie długie oczekiwanie na wizytę, np. Wizyta umówiona na 14:40 a czekasz i wchodzisz o15:30 strasznie słabo zorganizowane,jak całe nhs...
Fantastic experience: Very friendly reception team at the doctors, have always been given an appointment when needed. Can’t complain.
Fantastic experience: Always found them to be great. Online booking would be a bonus, but always really helpful
Fantastic experience: First time making an appointment, waiting time to get to first in the Que was fast and got an appointment to see a very helpful and friendly doctor that same day
Fantastic experience: I just moved to the area and reception welcome me and doctor call me few times to make sure I was ok with my sickness to be honest I be living in uk for many years and his the first time I do a surgery who really care about patient thank you for all the staff in the surgeries and all doctors
Fantastic experience: I was recently accepted as an emergency patient to this Centre whilst recently on holiday in the area. From the word go I have never been looked after so empathicaly and professionaly by this wonderful team. A first class reception followed by an appointment with Dr Catherine Brock, a brilliant GP and lovely Human Being. Finally a visit to a very well organised in house Pharmacy, wow, exceptional. Thank you Meon Medical Centre you are a credit to yourselves and the area you serve. Your patients are very, very fortunate to have you. I wish I could take you back to Leicestershire with me. Thank you all very much for your help. Michael Ryan
Negative experience: Absolute joke of a doctors surgery . You can’t get appointments when needed , rude reception staff . On occasions only 1 doctor in all day !!!! Utter disgrace
Fantastic experience: Always helpful.
Fantastic experience: We were registered with Meon for over 3 years and can't fault them. Whilst the online forms were time consuming, they seemed to work really well with triaging and we always felt we got an appropriate appointment/treatment. The staff are lovely and the doctors were all brilliant with our children. It has been by far the best surgery we've experienced.
Negative experience: Here on holiday when my partner and I got rather ill. Sat on hold for over 35 minutes only for the receptionist to say hello and then end the call directly after, giving us no time to even respond. Utterly disgraceful
Negative experience: Every time I have to struggle to get past some of the receptionists to get an appointment with the doctor. If I finally get to get an appointment its a phone appointment which is starting to get ridiculous especially if its for a child , in my option it needs to be checked by a doctor and not hang on the receptionist decision. Another problem I try my best to call at 8.30 am to get an appointment , I have to wait 15 min to answer the phone and surprise no more appointment slots face to face or by phone. If the child situation gets complications? or I start to Diagnose them myself from google?
Negative experience: Impossible to get past the receptionist to get an appointment. Seems like they have to diagnose your problems before you get to see a medical practitioner
Fantastic experience: Caring and great service.
Negative experience: The practice continually fails to deliver repeat prescriptions in a timely manner.
Fantastic experience: Brilliant team , really caring especially with all the help I've needed for myself and the children. One of the best practices I've used
Fantastic experience: Doctor woods has been very supportive to me over the years all staff here are very good
Fantastic experience: Cannot praise this surgery enough. The doctors are fantastic. In fact all the staff are brilliant. Excellent service. So lucky to be a patient here
Fantastic experience: Have been a patient since the week it opened. Always had great care from a number of Doctors and Nurses. Waiting times can be delayed, but understandable. Good to have the pharmacy on site too.
Positive experience: They have a triage nurse who will see you if you call in the morning usually. It is a very good medical centre in my opinion, however to see my on doctor the waiting list is ridiculous, like 2 weeks.
Fantastic experience: I had to visit the physiotherapist at Meon medical centre.The appointment was on time and the lady physiotherapist,like all Meon medical centre staff was.helpfull,considerate,patient and above all,eased my mind as well as my back.Thank you.Good work.
Negative experience: I was absolutely appalled when, having advised my neice who is suffering from extreme stress and inbility to sleep - and the family have a history of clinical depression - that she needed to see her Doctor, the Doctor concerned dismissed her out of hand and told her to get another job! Having suffered in silence myself for many months, when I went to see MY Doctor it was the start of a new life and greatly assisted me in managig the underlying problems. I promised my Niece that her Doctor would help her and this is the result. She will now not seek medical help and is feeling worse than before. In this day of awareness this SHOUL NOT happe - and it was a lady doctor who should be more sympathetic.
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