mydentist, Station Road, Hebburn

Fantastic experience: I get really nervous going to the dentist but my dentist there all friendly and helpful which puts me at ease

Fantastic experience: My daughter loves coming to the dentist. The reception team are so friendly and her dentist Diksha always makes her feel comfortable and talks about how she is getting on.

Fantastic experience: After being in pain for 3 days I managed to get an emergency appointment with this practice, the staff were very understanding from the receptionists to the dentists and I was given antibiotics after being seen on time , im very grateful for the appointment and have asked to be put on the register as my previous dentist closed down and hopefully this will happen sooner rather than later .

Positive experience: Had some extensive dentistry done at this practice at very short notice, and although I unfortunately had to go private , the service i received was first class and very professional .

Negative experience: Waste of time don’t even answer there phone!

Negative experience: I was at the practice this morning with my 17 year old son who had toothache we seen a dentist called Yasmin who x rayed his tooth and said it had decay she then proceeded to raise her voice asking me why he had not had a check up in a while I was trying to explain he had been back and forwards to their other practice having braces fitted she ignored what I was trying to say and repeatedly kept talking to me like I was a bad parent her attitude was disgusting and very unprofessional the way she spoke to me with a raised voice was very annoying and she takes over me when I tried to speak I’m surprised she ha s any patients all my family are registered at this practice and always have a good experience the staff are always friendly and professional if she had a point to make I would gladly have listened but I refuse to be spoken to like a naughty child our experience today annoyed me and my son M beat

Fantastic experience: Staff where friendly, welcoming and informative the space was clean i had a good experience

Negative experience: Janice . I have been a patient at this dentist for over 30 years went in to book an appointment for a check up as hadn’t been contacted for a long time. Informed that I’m no longer on their books as it’s down to the patient to get in touch with them. Never had ANY correspondence or the courtesy of a telephone call to inform me of these changes, nothing . The system used to be they’d contact you for the 6 monthly check up then it went to 9 months then apparently it stopped, we all no why it was stopped but dare not say. My last appointment was 2022 so apparently it appears I need some psychic powers to realise the system used for the previous 28 years had been changed!! So I now find myself in the position of not having a dentist with little likelihood of ever finding one. Absolutely disgusted at the treatment and total intransigence of the practice to resolve the issue.

Fantastic experience: I had an appointment this week to have my filling redone, and although I'm extremely anxious to have dental surgery carried out, Scott and Joanne were absolutely fantastic and made sure I was comfortable and pain free every step of the way during the procedure. Thank you for making what would be an uncomfortable time for me, a lot more pleasant than what I thought it would be.

Fantastic experience: Everyone here is so helpful and polite, Professional in every way, the place to go to for total tooth and gum care ,I'm very happy

Fantastic experience: Absolutely fantastic treatment thank you sooo much Diksha,Melissa and Sam very professional highly recommend. Xxx Susan

Fantastic experience: Would not go any were else but my Denist station Road Hebburn as every one is so friendly.

Fantastic experience: Friendly staff, excellent facilities and very quickly seen

Fantastic experience: First time back for ages and was made very welcome thank you Sophie and the girls

Fantastic experience: I visited my dentist and I always been nervous about the dentist, especially now I am on prola injections. I was at ease from walking in the door, from the receptionist's welcome to the dentist herself, Lisa. She explained everything to me very clearly and completed the work quickly and efficiently. Overall I was very impressed and have already recommended a friend, who has now made an appointment for next month.

Fantastic experience: Great service as I'm a terribly nervous patient. I'd just like to see a quicker route to sedation if possible. Thanks.

Fantastic experience: I visited as a private patient following NHS composite bonding at the same practice. My dentist, Diksha Rajkarnikar was excellent, along with her dental assistant. I initially had an assessment, then initial treatment of composite bonding on my front two teeth. During the treatment the dental assistant (apologies can't remember her name) was great, reassuring, friendly and professional throughout. Diksha couldn't have been more accommodating ensuring my comfort and ensuring I wasn't in any pain.after 3 hours my treatment was complete and the composite bonding looked great, I have two very straight front teeth. A week later I returned for a polish which wS excellent and my teeth look and feel great. Brilliant service, great skills.i can whole heartedly recommend to anyone.i would recommend that you request Diksha specifically as she most certainly made the procedure worth every penny.

Negative experience: Pretty disappointed as had an appointment and had spoken to the dentist 2 weeks prior to the appointment stating that I was in a lot of pain, the dentist assured me that they would not send me away in any pain. Following the checkup I was told that a follow up appointment had been arranged and I was given another week to wait still in pain without any form of relief.

Fantastic experience: The dentist, Parmita who saw my sons was great. Professional and courteous. Explaining everything as she went along. The dental nurse Leonie was a great help too.

Fantastic experience: Carol on reception is always so friendly and professional as are the dentists and the dental nurses. We never feel rushed and they always answer any questions we have. My son has been referred for a brace with every step for treatment explained. Great service and highly recommend.

Fantastic experience: Just want to say how very professional all of the staff were today. After being in pain for 4 days I rang mydentist. They explained everything to me about the measures they have in place during covid 19 before I went and when I arrived. After 10 minutes they had extracted my troublesome tooth and I didn't feel a thing. Thanks a lot , Robert.

Fantastic experience: Excellent, professional people, would definitely recommend, hated dentist's, but dont mind at all now, even to the point of cosmetic

Fantastic experience: Only moved here recently. I was apprehensive on my first vist but needn't have worried, they are professional, friendly and very accommodating. Thank you.

Fantastic experience: Lovely front line staff and dentists, very relaxing when you go for treatment.

Fantastic experience: Reception staff always friendly and efficient, I've been treated this week by a new member of the team called Emelia, and to be fair she was class, totally put me at ease and performed a job well done!!!

Fantastic experience: Friendly and helpful staff had a lot of treatment from very reassuring dentist and dental assistant. Would definitely recommend.

Fantastic experience: Good local practice and easy to park.

Negative experience: Privat visit for small filing finish after 3 months pain,root canal treatment finaly tooth been pull out.