Covent Garden Aesthetic Clinic
Information about Covent Garden Aesthetic Clinic
WC2N 4LL, London
Opening hours
- sunday: (closed)
- monday: 10h-20h
- tuesday: 10h-20h
- wednesday: 10h-20h
- thursday: 10h-20h
- friday: 10h-20h
- saturday: 10h-20h
Covent Garden Aesthetic Clinic combines years of expertise and knowledge with a highly trained and experienced GDC Dentists to provide services at the highest standards. Our cutting-edge facilities and Zoom Laser Technology, ensure that patients receive the finest professional teeth whitening treatments available on the market.
Our dentists have a reputation of providing the best cosmetic teeth whitening treatments in London, creating beautiful, white smiles
We are a leading clinic in this field, delivering a high quality service to our happy customers. We offer a guarantee of a minimum of 6 shades whiter, most clients achieve 10 shades plus.
Our highly trained team are ready to take your call on 0203 289 7904
Our comment from Top Dentistas about Covent Garden Aesthetic Clinic:
Covent Garden Aesthetic Clinic is highly praised for its exceptional teeth whitening and aesthetic treatments, offering clients remarkable results in a friendly and welcoming environment. Here are some highlights from recent user experiences:
- Outstanding Results: Many clients report immediate satisfaction with their teeth whitening, mentioning significant shade improvements and saying they have seen their teeth become as much as 12 shades lighter.
- Friendly and Professional Staff: The staff, including practitioners like Victor and Soukyana, are described as professional, attentive, and kind, ensuring a comfortable and reassuring experience throughout the treatment.
- Painless Procedures: Several customers have noted the treatments to be painless and quick, with many mentioning they felt at ease during their visits.
- Thorough Explanations: Clients appreciate the informative nature of the team, who take the time to explain the procedures clearly and address any concerns. This is especially comforting for those who may feel anxious about dental treatments.
- Home Care Kits: Patients are pleased to receive take-home kits that allow them to maintain their results, making the service even more valuable.
- Great Value: Several users express that the treatment offers excellent value for money compared to other clinics.
Overall, Covent Garden Aesthetic Clinic is a top choice for anyone looking to enhance their smile with reliable, effective treatments conducted by dedicated professionals in a clean and inviting setting. Highly recommended!
Services and Treatments
Covent Garden Aesthetic Clinic: Reviews
Fantastic experience: Simply loved it! One of the best teeth whitenening treatment I had. The results were stunning. Victor was very professional, friendly and took his time to go through the procedure. Highly recommended!
Fantastic experience: Returned for the second time after a while and had the same excellent experience and great results. After several teeth whitening treatments, I decided to return to CG Aesthetic Clinic this time for a botox treatment. The treatment was fantastic, painless and two weeks in am seeing amazing results.
Fantastic experience: Viktor whitened my teeth today. He was lovely and talked me through each stage and checked continually. It really did work!!! I went up 2 more shades than the expected outcome and am delighted. It makes a huge difference to your confidence. The receptionist was lovely too but I forgot to ask his name. Highly recommend
Thank you for the kind words, we're really glad your result was so good and we hope to welcome you back. Both Victor and Chris enjoyed meeting you.
Fantastic experience: Great results kind service see you again
Fantastic experience: The dentist was very helpful, explained everything, and done the whitening in excellent degree. And the result is beyond my expectation. Highly recommend
Fantastic experience: I had my teeth whitened for the very first time. I was extremely skeptical before the app as i have been a smoker for many years and did not think it would change much. I was shocked when i saw the outcome. Hands down the best £200 I've ever spent. I am so happy with my teeth. The before and after is WOW. Thank you so much.
Fantastic experience: I had my teeth whitening done with Victor at this clinic for the second time and he provided outstanding service and care throughout. He was professional, attentive, and made sure I was comfortable at every step, he was thorough and particular about protecting my gums, assuring me at every step and checking in with me whilst the zoom was on. I’m really pleased with the instant results and highly recommend Victor and the clinic if you want instantly white teeth carried out in a clinical setting which is safe for sensitive teeth.
Fantastic experience: Great service, friendly with great results. Highly recommend
Fantastic experience: Very happy with my shade being lighter
Fantastic experience: Lovely service clean efficient and safe! The customer service from both people I met with was great! The receptionist and person who carried out the whitening both were very professional, polite, friendly, warm and empathic. It really made a difference!
Fantastic experience: Such great friendly service and always great results! I always come here for my teeth whitening as I never leave with any sensitivity. Highly recommend!
Fantastic experience: Fantastic results best I’ve had yet highly recommend
Fantastic experience: This is the second time I’ve been here in the last 18 months. Very happy with the results and will return next year, highly recommended A+++
Fantastic experience: Amazing experience. The receptionist was lovely & great treatment overall. Highly recommend for the value of treatment you are getting
Fantastic experience: Great instant results, even gave me extra time! Very professional and went above and beyond. Very reasonable price also.
Fantastic experience: I recently had a laser dental treatment, and I couldn’t be happier with the results. From the moment I walked into the clinic, the staff were welcoming, professional, and explained everything clearly, which helped ease any anxiety I had. The procedure itself was surprisingly quick and painless — far more comfortable than I expected. The laser technology felt gentle, with no unpleasant heat or discomfort. I appreciated how minimally invasive it was, and there was virtually no recovery time afterward. My smile looks fresher, and I’ve had multiple compliments already. There was no sensitivity afterward, which was a huge bonus . If you’re hesitant about laser dental treatments — don’t be. The experience exceeded my expectations and delivered results I can see and feel confident about. Highly recommended!
Fantastic experience: Great experience process was qucik Simple and perfect cant stop smiling with my white teeth defo recommend
Fantastic experience: Very friendly receptionist and the dentist was great. The treatment was smooth and I love the results
Thank you for the kind words. We hope to see you again in the future!
Fantastic experience: So happy with the results of my teeth whitening session I had, polite, professional and friendly service. I have a crown as one of my front teeth and felt like it was more noticeable now than when I first had it put in over 10 years ago. My concern was that the whitening would not match the crown, however it has and has actually made it less noticeable. I’ve even got a take home kit with 20 applications. Super happy and would recommend Covent Garden Aesthetic Clinic
Fantastic experience: Very nice prepfessional service and very effective treatment
Fantastic experience: “Fantastic service! The staff are incredibly friendly, and the treatment truly works—my teeth are significantly whiter and the results last for a year or even longer. I experienced no side effects at all. It’s excellent value for money, and they even offer discounts to loyal customers. Highly recommend!”
Fantastic experience: Fantastic results. I was cautious because I had laser whitening done at another place for £350 and there was only a small difference in the colour of my teeth afterwards. However here was only £199 and the difference was massive. I’m super happy with my teeth now. The staff were all lovely too. Thanks so much.
Thank you so much for your kind words! We're so glad you’re happy with the results and that the treatment exceeded your expectations—especially after your previous experience. It’s great to hear our team helped make the visit a positive one too. Enjoy your new smile, and thanks again for choosing us!
Negative experience: Absolutely no difference to my teeth whatsoever. Money wasted. Go elsewhere.
Hi Emilia,
Thank you for sharing your feedback. We’re sorry to hear you were disappointed with the outcome of your teeth whitening treatment. As it’s been almost a year and a half since the procedure, this is the first time we’ve been made aware of any concerns.
We’d welcome the chance to take another look and discuss it with you—please feel free to contact the clinic directly if you’d like to follow up.
Fantastic experience: I had my teeth whitened by Victor, who was exceptionally attentive and took great care in assessing my teeth, particularly noting the crown on my front tooth and the discoloration on another caused by previous trauma. He thoroughly explained the treatment options and ultimately achieved a visibly whiter result, including a significant improvement in the appearance of the discoloured tooth! Thank you !!
Thank you so much for your kind review! We’re thrilled to hear you had such a positive experience with Victor. He always takes great care to provide a personalised approach, especially when there are unique considerations like crowns or previous trauma. It's fantastic to know you achieved a visibly whiter smile and saw a real improvement in the discoloured tooth. We truly appreciate you taking the time to share your experience—thank you again!
Fantastic experience: Nice place, professional service and a very good experience overall.
Fantastic experience: Today I had my teeth whitened first time .. I was really worried as there was mixed reviews but got to say I am really impressed . Zero pain . and defintitely whiter . Really happy . Its not a glaring white but got given tray and take home treatment if I want to top it up . but hionestly I am happy with it as it is :-) very lovely place .
Fantastic experience: Nice guy who did my treatment, factual and informative but also really helpful. Would probably agree with the 6 shades whiter quote they use. All round nice experience, no dramas and quite a relaxing environment
Fantastic experience: Had an excellent whitening service from Victor today. Extremely friendly and knowledgeable and most importantly fantastic results. Before and after attached, will definitely be using again!
Fantastic experience: Did teeth whitening using philip zoom . It was a great result ! And very professional. Clean and friendly staff. Really recommend it
Hi Marina
Was great meeting you today. Glad you had such a good result.
See you soon
Richard Lloyd
Practice Manager
Fantastic experience: I had an amazing experience getting my teeth whitened with Dr. Victor .He had a call and reassuring approach (which helped as I was an anaxious client, which really made you feel at ease. I highly recommend Covent Garden Aesthetic Clinic for its professionalism and results driven service.
Was great meeting you today. Glad you had such a good result.
See you soon
Richard Lloyd
Practice Manager
Fantastic experience: Most amazing dental place came in white yellow teeth walked out with white , very kind respectful stuff, very clean organised dental clinic ,
Was great meeting you today. Glad you had such a good result.
See you soon
Richard Lloyd
Practice Manager
Fantastic experience: I’ve found the clinic by google and read the reviews and decided to give it a go. I have done the teeth whitening today and I couldn’t be happier. The result was amazing and I am so pleased. It took around an hour and it was absolutely pain free. Highly recomended
Was great meeting you today. Glad you had such a good result.
See you soon
Richard Lloyd
Practice Manager
Fantastic experience: I was a bit apprehensive about coming here after reading some negative reviews however I can say that I had a very pleasant experience and I am really pleased with my results, its exactly what I was hoping for. My dentist was fantastic and the receptionist was kind and helpful. I would definitley recommend for teeth whitening.
Hi Fahima. Thats's great.
Look forward to seeing you again.
Richard Lloyd
Practice Manager
Richard Lloyd
Practice Manager
Fantastic experience: Teeth Whitening - Very polite helpful professional staff. Thank you.
Very welcome.
See you soon !
Richard Lloyd
Practice Manager
Fantastic experience: Victor was great. I was very suspicious but my partner told me to go for it — so I made an appointment. My teeth are definitely whiter I’m happy with the results and I will come back.
Hi Shannon
We are so pleased that you were happy with the service and results. Look forward to seeing you next time.
Kind Regards
Richard Lloyd
Practice Manager
Fantastic experience: My teeth look amazing, thank you so much! It is my pleasure to recommend CGAC.
Glad you had such a great result !
Look forward to seeing you next time.
Richard Lloyd
Practice Manager
Fantastic experience: I enquired about the whitening service on the 23rd and got booked in on the 24th in the afternoon. Both pictures were taken the same day. This service took roughly an hour and was very efficient. The people that work in this building are very friendly and I would recommend to anyone who wants to improve their confidence and smile. I received a HomeKit with my service which will make my teeth even whiter. Everything was very safe and no damage has been done. Fantastic service overall
Thats great Dantae
See you soon
Richard Lloyd
Practice Manager
Fantastic experience: First time having my teeth whitened and would recommend it. The team are very helpful and friendly.
Hi Anna
Great meeting you and hope you are enjoying your new smile.
Kind Regards
Richard Lloyd
Practice Manager
Fantastic experience: Excellent service! Katya was very professional and welcoming. Highly recommend :)
Thanks Steve
Great meeting you, our pleasure.
Kind Regards
Richard Lloyd
Practice Manager
Fantastic experience: Amazing treatment, super happy with the results. I recommend a 100% !!!
Hi Ariel
Thanks for taking the time out to leave your feedback. We look forward to seeing you next time.
Best wishes
Richard Lloyd
Practice Manager
Fantastic experience: I am very pleased with the transformation with my teeth. It was really badly discoloured and now it’s absolutely transformed. DR Dumitru was really polite and very curious and he done an amazing job. Well done. Overall the Customer service is absolutely best. Well done !!!!
Hi George
It was a great transformation :O) We hope you enjoy your new smile.
Kind Regards
Richard Lloyd
Practice Manager
Fantastic experience: Friendly staff, easy experience (almost fell asleep), and great results. Will definitely return one day.
Hi Haze
Look forward to meeting with you next time.
Kind Regards
Richard Lloyd
Practice Manager
Fantastic experience: Very friendly and knowledgeable staff My teeth are now 10 shades lighter I’m so happy with the results and would highly recommend this clinic for teeth whitening
Hi Kevin
10 shades whiter, what a great result. Enjoy your new smile.
Kind Regards
Richard Lloyd
Practice Manager
Fantastic experience: I had my teeth whitened at Covent Garden Aesthetic Clinic - I was amazed at the difference in colour and friends and family have complimented me too. Staff were friendly and professional. If you are thinking of having it done, would recommend Covent Garden Aesthetic Clinic
Hi Abbey
Loving that you are enjoying your new smile.
Kind Regards
Richard Lloyd
Practice Manager
Fantastic experience: I couldn’t be happier with the results of my teeth whitening and highly recommend this gem of a clinic! Several people have already commented on my new and sparkly smile and I am so pleased. I was initially quite nervous about having this done as I have sensitive teeth, but the kind practice manager and then Dr Victor explained everything very patiently and allayed my fears. The whitening treatment itself is totally painless and I almost fell asleep. Top marks all round!
Hi Josephine
Thanks for the feedback, your teeth looked fantastic when you left. Hope to see you next time.
Kind Regards
Richard Lloyd
Practice Manager
Fantastic experience: This was my second time i went for laser teeth whitening - my experience here was much better than elsewhere, the staff were friendly and my results were great. My white teeth relapsed last time so its great that this clinic gives you a syringe to take home
Was great meeting you for the second time, we love repeat clients. Look forward to seeing you next time.
Kind Regards
Richard Lloyd
Practice Manager
Negative experience: 1. EXTREMELY difficult to find this place. Extremely rude, nasty receptionist who is male, lacks interpersonal skills, bad attitude + blames customer for struggling to find the place, which is hidden away from view. Couldn’t even provide accurate directions on the phone. 2. Due to struggling to find the place, while dealing with stress from the receptionist on the phone - when I arrived he ruthlessly took 15 minutes off my 1 hour time that I’d paid £200 for. Uncomfortable environment, very small, as in only one customer could fit in that place at a time. The front desk *is* the business itself, if the front desk is a nasty piece of work, unprofessional - then what does that say about their business? Left feeling ripped off, very upset. 3. Session was massively rushed. Wasn’t talked through properly, wasn’t shown shade charts. Nothing at all. Just open the mouth, put gel on + wait. Felt like a rip off. Whitening isn’t very effective so I have no idea where they get their images from, likely edited. 4. For the price of teeth whitening, it is not worth it. The shade is perhaps one shade lighter after the process, but, the whitening kit they give is a gimmick, it also burns the inside of my mouth + gums. Do not recommend. (As an add-on to my review, I was viciously verbally attacked on TrustPilot by this receptionist because of my review, going to extreme lengths of fabricating anecdotal rubbish - more reasons it’s a dodgy place).
Prior to the appointment, you commuicated via whatsapp, that you were running 15 minutes late. We also send out a text with a youtube video which shows you exactly how to find the clinic. Despite this we over ran the next appointment so that you would get the full treatment time. You threatened to leave a bad review if you didn't get the full hour and you have done so anyhow.
If the treatment felt rushed then we apologise, however we wanted to make sure that you got as much time under the laser as possible. Looking at your notes you went 8 shades whiter. We don't doctor images on website they are real people and real results.
It sounds like you are using to much gel in the trays, just use 05.ml for both arches and you shouldn't have any issues with your gums.
We stick to our guarantee of minimum of 6 shades, so your welcome in for a review so we can review your results. We always stick to our guarantee so a free treatment would be offered if that hadn't been achieved. We document all treatments with before and after pictures.
If you would like to come in for a review of your treatment with our principal dentist then please give the clinic a call on 0203 289 7904
Regards
Richard Lloyd
Practice Manager
Fantastic experience: Great results! Painless and fast. Friendly staff that is communicative and knowledgeable. Thanks again!
Hi Annie
Very welcome, we look forward to welcoming you next time.
Kind Regards
Richard Lloyd
Practice Manager
Fantastic experience: Found the clinic staff to be professional and friendly, My experience was seamless, results are immediate and I was pleasantly suprised how much whiter my teeth were after the hour treatment. I highly recommend.
Thanks for taking the time out to leave a review, much appreciated.
Kind Regards
Richard Lloyd
Practice Manager
Negative experience: Later edit: They messaged to invite me for a free top-up (it was between Christmas and New Eve) so I didn't even looked at my messages, and because I didn't answer in time, they came back on the 2nd of Jan saying they will refund me if I delete my Google review, which I found it absolutely unprofessional (maybe that's why they actually have so many good reviews). I politely declined the top up as I didn't want to waste any more time and asked for a refund, and will not delete but amend the Google review to reflect the final agreement. Also, if the Treatwell calendar doesn't not sync with their calendar, it should be mentioned on the platform. Or not have the service available there. As a client, when I see the timing I am expecting it to be available for booking. ____ It started wrong from the first moment I booked. It was 12pm and they have plenty of availability for the day, so I booked for 1pm. I got the confirmation and I was almost in front of the venue when they called me and said they cannot accommodate as it's short notice (after the slot was available and got the confirmation). I went back home and came back at 4.30pm when they rebooked me. There is no reception, it doesn't look like a dentist venue at all, you just have to ring the bell and wait for someone to let you in. The girl was very nice, I think she knew what she was doing, she explained how it works, asked if I am comfortable etc. She took the "before" photo and she stared the treatment. When she was done, I could see a minor difference compared to when I came but definitely not white. But she didn't take any photos for the before results. Maybe because it wasn't actually what it was supposed to be? The next day, my teeth went back to yellow. Like nothing changed. They recommended the white diet for 24h but I actually didn't eat anything just because I wanted to make sure my teeth will be in good shape. The home kit can't be used. The mouth guard is just a generic one, not customised, so it won't fit perfectly with everyone's teeth, making the whitening gel to get into your mouth completely and burn your gums. So I could just say it was just a waste of money. Now I see why the dentist was quoting a whitening for more than £500. I don't understand why they are getting so many good reviews. Now if I read the bad ones, it makes so much sense.
Apologies for the mix up with timings on the day but the Treatwell calendar doesn't synchronise with our diary. The receptionist was off sick the day of the appointment , so apologies that it was just the dentist that day.
Re the results, we do guarantee 6 shades whiter if that isn't met then we would repeat the treatment for free. We would like to invite you in the clinic for a review so that we can assess the colour of your teeth so we assess and then carry out a 2nd treatment if needed. If the correct amount of gel is used for the home kit then the gel shouldn't come into contact with your gums, we can walk you through the home kit via a call or if you visit the clinic for a top up.
Kind Regards
Richard Lloyd
Practice Manager
0203 289 7904
Negative experience: I tried the Zoom laser teeth whitening service around two years ago. Despite the promised guaranteed improvement in shade, my teeth looked exactly the same and I wasn’t offered any follow up. Save your money and consider more reliable options. I'm posting this review now before peacefully unsubscribing from their marketing emails.
Hi Rabia
We have no record of you contacting the clinic to say that you had been unhappy with the results. If so we would have invited you in to the clinic for an assessment and a subsequent top up if we were in agreement that the 6 shade guarantee hadn't been met.
Kind Regards
Richard Lloyd
Practice Manager
Fantastic experience: I am a regular at Covent Garden Aesthetic Clinic, tending to visit every year or two, and have always been happy with my results from the whitening. Can't fault !
Salina great to see you again. Pleased you had such a great result, and experience with the clinic. Thanks for taking the time out to leave feedback.
Kind Regards
Richard Lloyd
Practice Manager
Fantastic experience: I had put off having my teeth whitened, as I am a bit phobic of dentists in general. But after my wife visited the clinic and had such a good experience I was persuaded to give it a go. Was not disappointed, comfortable and pain free, and teeth look great after the whitening
Hi Michel
Thank you for taking the time to leave such great feedback! We are so glad to hear you are happy with your recent experience with us and our services overall.
We truly appreciate your custom and we hope to see you again in the future.
Kind regards,
Covent Garden Aesthetic Clinic- Customer Service
Negative experience: My teeth got a little whiter however I don’t think it is worth the money. £200 for very little difference.
Hi Jasmeen
If the 6 shade guarantee isn't achieved then we would invite you in for a free top up, we would need to review you at the clinic.
Do feel free to get in touch.
Kind Regards
Richard Lloyd
Practice Manager
0203 289 7904
Negative experience: Terrible teeth whitening I did it a week ago and my teeth re back to yellow...keep away from this promotion... 45min instead of 1h and my teeth are still yellow
Hi Ånna
Our records show that there isn't anyone that matches you name.
However if you have visited the clinic, then I would invite you in for a review.
It is an hour appointment and and 3 x 15 minute cycles of the Zoom Laser which is a full Philips Zoom Treatment.
We guarantee a minimum of 6 shades whiter if that isn't achieved then we would repeat the treatment free of charge.
If you have visited the clinic, then I would suggest you get back in touch so we can do a review, and follow the above protocol.
You can give the clinic a call on the number below .
Regards
Richard Lloyd
Practice Manager
Negative experience: The home kit mouth tray is very uncomfortable. Couldn’t wear it for minimum of half an hour.
Hi Janine
There is a technique to using the home kit so its comfortable to use. We can jump on a call and talk you through it. or you are welcome at the clinic, where a dentist will demonstrate. We are here to help.
Richard Lloyd
Practice Manager
0203 289 7904
Fantastic experience: Had my teeth whitening in the clinic today. The staff were friendly and Dr Soukaina was very kind, reassuring and explained the process as she went - I was a bit nervous about the sensitivity after what I read online. I already had pretty white teeth so she was honest and was realistic with where I could get to. You can see in the photo a slight difference and I had no sensitivity during or after the procedure.
Hi Rachel
Thanks for taking the time out to leave a review, I hope you are enjoying your new smile. You achieved 7 shades brighter during the hour session
The Management Team
Covent Garden Aesthetic Clinic
Fantastic experience: Did my first teeth Whitening today and the results are amazing. I can't wait to start my at home treatment to continue the Whitening process. Used my at home kit but did not see much of a difference after completing my in office whitening given that the kit does not contain customized teeth whitening trays. The at home whitening caused a lot of salivating so the longest I was able to leave the mouth guards were 1 hour.
Hi Shannica
Thanks for the great feedback, do reach out if you need any help with the home kit.
Many Thanks
The Management Team
Covent Garden Aesthetic Clinic
Fantastic experience: Excellent service with brilliant results and competitive prices. Centrally located with friendly and professional staff. Highly recommended!
Hi Matt
Was great meeting you this morning. We hope you enjoy your results.
Kind Regards
Richard Lloyd
Practice Manager
Fantastic experience: Excellent! From start to finish! Richard the Practice Manager was very friendly, warm and welcoming. Then the wonderful practitioner Souky talked me through the whole process, was very thorough, gentle, mindful and had such a wonderful energy. She made sure that comfort and result were number 1 priority. The results were instant! Smiles all round and such a wonderful team of people! So big thank you and I shall be back! A* Special Thank you again to both Richard and Souky!
Hi Kieran
Thanks for taking the time out to leave your review, it is appreciated.
Look forward to welcoming you next time.
Richard Lloyd
Practice Manger
Fantastic experience: I went in for Zoom whitening and couldn’t recommend more. All the staff were extremely friendly and the dentist was very clear and informative about the process and the aftercare. I was concerned about sensitivity afterwards but haven’t had any issues.
Hi Lauren
Thank you for taking the time to leave such great feedback! We are so glad to hear you are happy with your recent experience with us and our services overall.
We truly appreciate your custom and we hope to see you again in the future.
Kind regards,
Covent Garden Aesthetic Clinic- Customer Services
Negative experience: Made an appointment - and when I walked in they said they couldn’t take me as they have double booked the spot. Unacceptable way to run a business. Avoid . Additionally it would take 3-5 workday days to refund the money they took from me
Hi Michelle
Apologies about this, there is a technical fault with the Treatwell calendar who you booked under, and it didn't synchronise with our diary We did offer you an appointment that same day an hour later, but you weren't able to wait.
This isn't the level of service we aim to offer.
Apologies again
Richard Lloyd
Practice Manager
Negative experience: Falsely advertising Phillips zoom whitening when this isn’t the product they use. Also they give you a home product again this is not Phillips zoom Product intact the product they give you is one you can buy on eBay for £10 Very disappointed especially as it would Of been £200
Hi Dan
Thanks for your feedback. During treatment you achieved an S2 which is the lightest shade on the Vita Shade Chart.
The in chair treatment is branded Philips Zoom Whitespeed, both the machine and the gel we use is branded Zoom.
The home kit which was explained upon booking is our own clinic brand, it is highly effective and contains 6% hydrogen peroxide. This is a prescription product and can only be prescribed by a dentist. This is an American branded gel (which is on the home kit instructions)
If you need any help with the aftercare or have any queries feel free to reach out.
The Management Team
Covent Garden Aesthetic Clinic
[email protected]
0203 289 7904
Fantastic experience: Such a great clinic! My teeth look incredible and at such a great price. Was booked in by Aizac who is lovely. Couldn’t recommend more. Edit: I went back again and was treated by Suki, who was so lovely and definitely deserves commendation!
Hi Bibi
Thank you for taking the time to leave such great feedback! We are so glad to hear you are happy with your recent experience with us and our services overall.
We truly appreciate your custom and we hope to see you again in the future.
Kind regards,
Covent Garden Aesthetic Clinic- Customer Services
Positive experience: No whitening effect in my case, but the clinic agreed to give me a refund and keep their guarantee.
Fantastic experience: I am a new patient to Covent Garden Aesthetic Clinic and I can only praise them for the great work they do! I found them via a Google search for Teeth Whitening. I managed to get an appointment in 2 days of which went very well and I left the clinic within an hour, with much whiter teeth. The staff in the practice are all really nice, friendly, polite and welcoming, Will re visit when I need to top up !
Hi Carlos
Was great meeting you, hope you have a fantastic holiday too.
Richard Lloyd
Practice Manager
Covent Garden Aesthetic Clinic
Fantastic experience: Covent Garden Aesthetic Clinic were recommended to me by a colleague, whose teeth look great after the Zoom Whitening Treatment. I visited today and was really pleased both with the results and the price point, would use again.
Hi James
Thanks for the great feedback.
The Management Team
Covent Garden Aesthetic Clinic
Fantastic experience: New to the clinic - what a brilliant dentist! Super approachable team and super efficient. I saw Dr Dumitru. Highly recommend
Thanks Melissa
See you soon
Dr Dumitru Tritean
Fantastic experience: Having already filled out forms of medical history and personal details on line before arriving, this made things run very smoothly and quickly upon arrival at the practice. Once in the treatment room I was greeted with a very friendly polite dentist who made me comfortable. The Whitening Procedure itself was very efficient and I left with much whiter teeth in just an hour. A great experience all round.
Hi Jackie
So pleased that you had a great experience with us this week.
Kind Regards
The Management Team
Covent Garden Aesthetic Clinic
Fantastic experience: Brilliant experience with Dr Victor Mogu, he listened and answered any concerns I had around the Zoom Whitening treatment. Beyond impressed with my results, this is the place to go for Dental Whitening ☺️
Thanks for your kind words.
The Management Team
Covent Garden Aesthetic Clinic
Fantastic experience: This was my first time at the clinic, they managed to fit me in on the day I called, as they had a last-minute cancellation. I left the clinic with a enormous smile, happy to show off my newly whitened teeth
Hi Betty.
Was great meeting you, look forward to seeing you next time.
The Management Team
Covent Garden Aesthetic Clinic
Fantastic experience: Myself and a friend had our teeth whitened by Covent Garden Aesthetic Clinic, we were sceptical at first due the price point (my local dentist had quoted £700.) However, we were vey happy with the professionalism of service, Soukyana our dentist was just lovely, and results surpassed expectations.
Hi Billie
Was great seeing you and your friend, we look forward to welcoming you at your next visit.
The Management Team
Covent Garden Aesthetic Clinic
Fantastic experience: I had my teeth whitened at the Covent Garden clinic yesterday 7th October 2022. I've never had it before as I thought my teeth were too far gone. I am soooo impressed with the result. At least 12 shades whiter and that's not even with the home kit which will allow at least 4 more shades whiter. So happy I took the plunge. I wasn't after that Celebrity smile but I wanted a natural white. Which I definitely got.
Hi Nicola
What a fantastic result ! Hope you have kept up the home kit :O)
See you soon
The Management Team
Covent Garden Aesthetic Clinic
Fantastic experience: Amazing service. Such a lovely clean clinic. And the staff are very friendly and welcoming. Everything was explained clearly. Defo will be coming back x
Hi Duane.
Thank you for the feedback, it's appreciated
See you soon
The Management Team
Covent Garden Aesthetic Clinic
Fantastic experience: Got my teeth whitened for my wedding and I'm so glad I did! I was so happy with the results and I've changed my eating/drinking habits going forward because I want to keep them white; its been over a week and they're still sparkling! Word of warning; its very uncomfortable! I was surprised how much it ached as it takes 45 minutes and not only is it an intense feeling on your teeth but your mouth and jaw will ache by the end so be prepared! Totally worth the money and the pain, but I don't want to experience it again any time soon! Good luck if you're considering it, I'd say just go for it, you won't regret it!
Hi Charlotte.
Good luck with the wedding.
All the best
The Management Team
Covent Garden Aesthetic Clinic
Fantastic experience: I had a great experience, I was comfortable and given all the relevant information and now my teeth look great with and aftercare routine in place , Thankyou !!!
Hi Rachel
You are very welcome !
See you soon
The Management Team
Covent Garden Aesthetic Clinic
Fantastic experience: Absolutely perfect, no complaints at all!! Everything was done professionally and in a timely manner, couldn’t be happier with the results - teeth are now 4-5 shades lighter! Thank you
Thankyou ! See you soon.
The Management Team
Covent Garden Aesthetic Clinic
Fantastic experience: This was such a great experience. I got my teeth whitened here and for what you get, it is such good value. I'm a forty one year old man and I take care of my teeth but I also drink black coffee, red wine and all the other stuff that stains your teeth. I'd even started to get self conscious about smiling. Booking was really easy and they gave an over the phone consultation explaining what was achievable. On the day they sent a video of how to walk there from the station. The clinic is lovely and it's in the alley that was the inspiration for Diagon Alley from Harry Potter which was interesting! It took about an hour and the results were instant. My teeth are so much whiter and it was so easy. They even gave me some gel to top up the whiteness over the next few months. I'd recommend this to anyone.
Hi Sam
Glad you had such good results, hope you enjoy your white smile :O)
All the best
The Management Team
Covent Garden Aesthetic Clinic
Fantastic experience: Having your teeth whitened at CG Aesthetic Clinic is so worth doing-- it was so easy and the results are fantastic. I was shown the colour my teeth were to begin with, and then, as it was suggested, my teeth went several shades lighter by the end of the session. The clinic is also light and clean, and the staff friendly and helpful, keen to make the experience a good one and guide you through the steps. I'd definitely recommend, and I will be returning to keep my teeth white in the future!
Hi Harriet, thanks for the lovely feedback.
Looking at the smartwaiver your teeth went 10 shades whiter.
The home kit is really useful for maintaining results too.
The Management Team Covent Garden Aesthetic Clinic
Fantastic experience: Excellent Aesthetic Clinic. Dr Mogu the dentist carrying out the whitening, were very professional, kind and friendly. Dr Mogu took his time to explain my treatment and was very thorough and patient. The receptionists were also very friendly. I am very happy with the results, my teeth look like brand new. :O)
Hi Ray
Thanks for taking time out to leave your review.
The Management Team
Covent Garden Aesthetic Clinic
Negative experience: Arrived at 17:45 for my 18:00 appointment. The rude receptionist refused for me to wait in the empty waiting room and told me to go wait at Pret and come only spot on time- not allowing for using the toilet or offering a glass of water. Very poor customer service.
Hi Wiktoria,
Sorry to hear that, I have just tried to give you a call to follow up.
I am currently investigating with the staff working on the Wednesday, I will feedback the results of the investigation shortly.
Meanwhile feel free to call on 0203 289 7904, or via email on [email protected]
Kind Regards
Richard Lloyd
Practice Manager
Fantastic experience: Amazing results, 8 shade’s whiter!! I was so impressed I was not expecting the results I got! Fantastic I feel amazing smiles all the way home
Hi Loula
We aim to please, enjoy your new smile.
All the Best
Dr Soukyana
GDC Dentist
Fantastic experience: Soukayna, one of the dentists, is just fantastic and really caring! Fab result too!
Hi Fathia, thanks so much for the lovely feedback.
Hope to see you soon
Dr Soukyana :O)
Fantastic experience: Experience and results have been great. Suki did my treatment extremely well and she was so kind and explain all the details
Hi Tania.
Was my pleasure, you went 12 shades whiter in treatment from an S26 to an S14. Look forward to seeing you next time.
Dr Soukyana
Fantastic experience: Thank you, Covent Garden Aesthetic Clinic, for a swift and stress free appointment. I'm really happy with the results so far and I will definitely recommend the clinic to anyone looking to get their teeth whitened. Thank you so much!
Hi Anne Marie.
Thanks for the great feedback, looking at your notes you achieved 14 shades whiter in your Zoom! Laser Treatment. Your teeth look fantastic
Look forward to welcoming you next time.
Dr Soukyana
Fantastic experience: Had my teeth whitened, excellent and friendly service and great results highly recommended, thanks!!
Hi Gary.
Our pleasure, enjoy your results :O)
The Management Team
Covent Garden Aesthetic Clinic
Fantastic experience: Great customer service, really nice people and very welcoming. I have an appointment with them on Saturday and I would share the results on here when its done. I'm really looking forward to it!
Hi Faoud.
Thanks for the great feedback, look forward to welcoming you on Saturday.
The Management Team Covent Garden Aesthetic Clinic
Negative experience: I had an appointment today to get my teeth whitened. Unfortunately due to traffic my journey took 2 hours to get there when it should have only taken 1. I called in advance to let them know but in the end I was 30 minutes late. When I got there the person told me that he wouldn’t be able to do the full treatment because there wasn’t enough time. I understood that there was bookings after me so I thought it best to reschedule my appointment. The person said that if I wanted to change my booking I would loose my £99 deposit so I didn’t really have an option other than to do my treatment. It’s a bit ridiculous that I payed the full price for a treatment that I didn’t get to finish. I understand that I didn’t make my appointment on time but I can’t help when there’s traffic on the road, it’s also unfair that I couldn’t change my appointment and that I would lose my deposit if I did. I still wanted to do the treatment but come back when I have time to do the full thing.
Hi Hali
Thanks for your feedback.
However you were advised both when booking appointment and on the day of appointment, that we don't recommend driving into the West End, as often clients are late if they do so.
You were given two options.
Rebook the appointment and pay a £99 rescheduling fee or do the treatment and pay the balance.
You chose to do the whitening and despite having a shorter treatment you achieved 9 shades whiter exceeding our 6 shade guarantee, you also have a home kit with 20 applications to carry on the process. On average with correct use of home kit you can achieve another 5 shades (so 14 in total)
A lateness policy is standard in medical aesthetics, we still have the costs of a clinic (dentist salary etc) to pay even if you don't attend.
It also wouldn't have been fair to make the rest of the clients for the day, by half an hour either.
If you would like to discuss further, then please call 0203 289 7904 and ask for the Practice Manager
Kind Regards
The Management Team
Covent Garden Aesthetic Clinic
Fantastic experience: From the beginning I booked to when I left the clinic, everything went so smoothly and everyone was very informative about the teeth whitening process. After the zoom teeth whitening, my teeth colour improved by 10 shades from S24 to S14! I’m sure they’ll also get whiter from the at home kit as well. I’d definitely recommend this clinic to everyone! Might even go back before my wedding! Thank you!
Hi Kristen
Was a pleasure to carry out your teeth whitening. Good luck for the big day.
Victor Mogu
GDC Dentist
Negative experience: The manager was rude to me. Then he told me that it doesn't matter if I leave a bad review because he will just create a bunch of fake positive ones himself. Please avoid.
Dear Maria
Thank you for your review, however, our records indicate that you are not and have never been a patient at our clinic. As such, we kindly request that you remove your rating. Leaving a review without being a patient is not only inappropriate, but damaging to our business.
If you would like to discuss further, please don’t hesitate to call us on 0203 289 7904 and ask to speak with our Practice Manager.
Kind regards,
Covent Garden Aesthetic Clinic Management
Fantastic experience: I had the zoom whitening treatment and my teeth are whiter. Staff were nice too. Thank you
Hi Eleanor.
You are more than welcome, look forward to seeing you next time.
Richard Lloyd
Practice Manger
Fantastic experience: Had teeth whitening done, such a professional and welcoming place. Can't believe how white my teeth are, just incredible! Didn't expect such a great results in only 45min of treatment Definitely coming back and highly recommend this clinic.
Hi Ugne
Thank you for taking the time to write a review, much appreciated!!
Fantastic experience: This is the second time I use the clinic. The staff is really welcoming and professional, but the best part is the results. I would recommend this clinic 100%
Thank you Maria, great to meet you, good luck with your project!
Fantastic experience: Super fast service, incredibly kind female dentist and beautiful results. Really happy!
Hi Chloe
Thank you for reviewing your treatment, much appreciated, see you next year for your top up
Fantastic experience: I have done teeth whitening and the lady was very nice, helpful and delicate to me. I highly recommend this place. It was great experience and my teeth became whiter.
Hi Stefanny
Thank you for reviewing your treatment, much appreciated :O)
Negative experience: I did Zoom teeth whitening treatment few months ago, paid £200. Right after treatment teeth were very sensitive and in pain so I had to take pain killers. The whitening effect was way less than I expected, just a bit whiter but nothing like in photos advertised. after a 1.5 month teeth are back to previous look, even I followed all instructions. Wasnt worth wasting the money, really regret going. This service didnt deliver nearly to what was advertised.
Hi Yuliya.
According to our notes on Smartwaiver (our medical system where we recored dental notes), you had a pre existing problem with sensitive teeth. If this is pre existing then there is the possibility of more sensitivity (if so it lasts 24 hours)
We use Zoom Whitespeed laser, which is shown to cause less sensitivity compared to other methods (up to 70% less sensitive than traditional methods)
At treatment you went 8 shades whiter, we also included the home kit with 20 applications (which can take you another 6 shades whiter on top)
Often over time clients adjust to the new whiteness of their teeth and forgot what they were like previously.
Our minimum 6 shade guarantee holds, if you want to pop in for a consultation with one of our dentists.
We will measure again using the shade chart and compare with the before and after images.
If they aren't a minimum 6 shades lighter we will top up either via the laser or home kit, free of charge.
Kind Regards
Richard Lloyd
Practice Manager
0203 289 7904
Fantastic experience: My Teeth look amazing after whitening !! I’m so glad I came here! Excellent service too! Made me feel right at home . I would highly recommend. Thanks guys x
Hi Mark
Great meeting you, hope your shoot went well on Sunday.
Thankyou.
Emma Jones
Receptionist
Fantastic experience: Loved the results! I definitely saw a difference. My teeth were much brighter than before.
Hi Sherise
Was a pleasure to meet you today, you went 8 shades whiter from an S26 to S18.
Keep up the home kit as you can achieve another 6 shades on top of what was achieved in clinic.
Thanks
Dr Dumitru Tritean
Negative experience: I booked an appointment with this clinic and then emailed them to ask what the procedure was to move it. They sent me a link to rebook it but what they forgot to tell me is that they automatically cancelled the initial booking when I asked what the procedure was. So I showed up to the clinic as initially planned and I was told that I didn't have any appointment. So be careful if you ever ask to move your appointment because they will cancel the initial one without advising you.
Hi Ciara
Sorry you had a wasted journey. However, in reply to your email, we sent via text and email this message, as well as leaving a voicemail.
Apologies phones have been very busy, sorry we missed your call, we have cancelled your original appointment, to rebook please use the online booking system below which we have set a username and password for below. To reschedule use below details (here we provided the link to rebook etc)
You also received 3 automatic email notifications from the booking system notifying you of a cancellation
Again, sorry you had a wasted journey; however, we did everything in our power to allow you to rebook, we had to cancel the original appointment so you didn't have two bookings in the system.
Kind Regards
Richard Lloyd
Practice Manager
Fantastic experience: I had my teeth whitened here yesterday and my god the results are amazing. The staff are lovely, so professional and friendly. The clinic is spotless but most of all, the experience was smooth. I couldn’t believe how impressed I would be with the results as my teeth have been transformed. I always had an issue with my canines being a bit more on the yellow side in comparison to the rest of my teeth but the Zoom whitening has gotten rid of the yellow staining completely. 100000/10 would definitely recommend. It was pain free and my teeth aren’t sensitive post treatment at all. A special thank you to the lovely lady who carried out the procedure for me, you were such a pleasure to meet! I look forward to coming back here next year!!
Hi Bushra.
Thanks for the great feedback. You had a fantastic result going from Shade s24 to an S8, 16 shades whiter !!
Look forward to seeing you again.
Emma Jones
Receptionist
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