
Burnside Dental Surgery

Information about Burnside Dental Surgery
Opening hours
- sunday: (closed)
- monday: 8h-16h
- tuesday: 8h-16h
- wednesday: 8h-16h
- thursday: 8h-16h
- friday: 8h-16h
- saturday: (closed)
Are you looking for a trusted Dentist in Cambridge?
Our aim is to provide you with personalised, high-quality pain free dental care. We are a team dedicated to improving and maintaining your oral health. Whether you need restorative care, preventative care, cosmetic dentistry, or dental hygiene.
We offer a broad array of services. Our team has the professional experience to realise that there is no such thing as one-size-fits-all treatment, so we never use a one-size-fits-all approach to your dental plan.
We treat everyone as an individual and tailor their treatment to suit their needs, wishes and budget.
We look forward to seeing you at Burnside Dental Surgery Ltd in Cambridge.
Our comment from Best Dentists about Burnside Dental Surgery:
Burnside Dental Surgery has established a stellar reputation for its exceptional patient care and friendly atmosphere. Many clients have reported amazing experiences with the dedicated staff, noting their professionalism and kindness at every encounter. Some highlights from user reviews include:
- Expertise of the Team: Dr. Mary Hodson and the other dental professionals provide thorough assessments and treatments, often going above and beyond to ensure patient comfort and understanding.
- Welcoming Environment: Patients consistently mention the warm and friendly nature of the reception staff, making each visit feel personal and relaxed.
- Efficiency and Flexibility: The practice is noted for its quick appointment scheduling and efficient handling of emergencies, often accommodating patients promptly even on short notice.
- High-Quality Care: Many reviews highlight the careful attention to detail during procedures, with staff taking time to explain treatments and ensure a comfortable experience.
Overall, Burnside Dental Surgery is highly recommended for anyone looking for a reliable, friendly, and professional dental practice.
Services and Treatments
Burnside Dental Surgery: Reviews
Fantastic experience: Mary was amazing! A lesser dentist would have given up on my tooth and just pulled it out! But not Mary, she persevered and managed to sort out my root canal. I now DON'T need dentures because of her!
Fantastic experience: Moved and hadn't changed dentist so came to Burnside on recommendation. A simply lovely experience, new patient checks were very thorough and identified an issue my previous dentist hadn't. Thoroughly professional and recommended.
Fantastic experience: Very happy with the service received, from reception staff to hygienist to great dentist. Excellent all round.
Fantastic experience: Fantastic dental surgery. It’s been a while since my last visit but Mary was outstanding, extremely informative, reassuring and absolutely lovely!
Fantastic experience: Was able to get an appointment really quickly after my filling fell out despite not being registered, and the staff are sooo nice!
Fantastic experience: I saw the good reviews for Burnside so I decided we should go and check it out for ourselves. Without pressuring us into anything, Claire at the reception explained very clearly (over the phone) the costs of the visit and what to expect, following promptly with an email confirmation. On the day of the visit, we found the place pleasant and welcoming. And yes, there was a good number of clients walking in and out! Dr. Paolo who served my husband proved very knowledgeable, explained the problem and made good suggestions how we could move on from our predicament. While not mincing words, he helped us relax and face realities, being humorous and no-nonsense all the time. All in all, every staff we met at Burnside knew what he/she was doing, was friendly and helpful. Now I know why they basically got straight A reviews! :) (Passage below written in August 2024) Having now been with Burnside Dental for almost 3 years, I can assure you that the whole dental team is professional and most helpful. Dr. Tom the owner is very well experienced. He also gave me emergency antibiotics over the weekend without first charging me - the surgery was officially closed that morning. Then he helped me relax while going through a root canal later on. The hygienist Siobhan helped fix my husband's gum pockets, and kept our teeth hygiene in tip-top conditions. All compliments to Burnside Dental!
Fantastic experience: I had an awesome experience with Burnside Dental Surgery! Starting from the receptionist, she is kind, helpful and efficient (a rarity nowadays). The Dental Surgeon (Paulo) really impressed me; I went to Paulo for an initial check up and then for wisdom teeth extraction, he resulted in a highly knowledgeable and capable professional with gentleman manners. The teeth extraction in particular was a quick and unexpected pleasant experience with him. His assistants are also nice and capable. I can't recommend Paulo and the Surgery enough! Thanks for making the dentist experience a no-brainer for me!
Fantastic experience: My first visit to Burnside. Start to end the best Dental Surgery I've ever interacted with! I can highly recommend to any individuals or families.
Fantastic experience: Same old same old... still bright, cheerful and stress-free. Been coming here for over 30 years, and am quite happy to continue - until Tom's hands start shaking or he leaves his tools in my mouth ☠️
Fantastic experience: This is my reliable, helpful dentist & has been ever since the original partnership was formed. Superb for dental emergencies, guidance & value. I always look forward to my visits because I always come out feeling better than when I went in. A lovely practice.
Fantastic experience: Very good first experience on transferring from a London dentist. Felt very comfortable with their dental assessment and advice and with their hygienist. And they have a bike rack.
Fantastic experience: 5 stars. I had to have a tooth extraction. Mary Hodson and her technician assistant were brilliant. Kind, helpful and supportive. Thank you
Fantastic experience: Friendly practice, good dental advice, tips of best ways to clean your teeth and what brushes and tooth pastes are best. When in the past I've had to get teeth removed it was skillfully done with no problematic after effects.
Fantastic experience: Probably the best visit to the dentist ever. Mary was so careful, helpful and brilliant. I didn’t even need anaesthetic to repair my broken filling. Highly recommend!
Fantastic experience: Great team, really helpful and efficient. Recommend for people that are worried about visiting the dentists too!! Been here since I was young and now take my own children.
Fantastic experience: Booked an examination where a broken filling was identified. They were able to do the procedure the next day, which was great as I was time restricted. The procedure was excellent and Paulo explained it every step of the way.
Fantastic experience: Emergency - seen within 2 hours by Paulo Fortuna. Very professional. Would highly recommend the practice. Everyone is upbeat and helpful☺️ Thank You, Sonja
Fantastic experience: Went for a routine appointment, the staff are very friendly and helpful and it was good value. Would recommend this dental practice!
Fantastic experience: I would absolutely recommend this dental surgery. I cycle 25mins each way for my appointments and it has never crossed my mind to move to a more local dentistry. All my experiences have been extremely positive. Everyone is very friendly from reception/assistant staff to the doctors themselves.
Fantastic experience: Very good experience at Burnside Dental! Mary the dentist is professional, Siobhan the hygienist and other staffs are efficient and friendly as well. This is a dental practice you can trust to bring you treatment in high standard. Definitely recommend to others!
Fantastic experience: We've been using Burnside Dental Surgery for a good few years now. They continue to be friendly, efficient, and capable. I'd unreservedly recommend them.
Positive experience: Very positive The receptionist was very friendly and helpful. There was hardly any waiting. Tom’s dentistry was excellent taking his time over a dressing and check up. He was in his usual good humour. An intricate mural or map on the ceiling would be interesting!
Positive experience: I ve bern to Tom for many years. He is a first class dentist, and is calm with a lovely sense of humour. I would not go anywhere else. Receptionist and hygienist equally good.
Fantastic experience: I recently joined Burns dental and what a revelation it is to my previous dentist. My initial email enquiry to join was actioned quickly and politely. I was able to secure an appoint to see the dentist and the hygienist within 2 weeks which compared to 4 month wait at my previous dentist was amazing. Mary the dentist was brilliant and gave me a thorough mouth check with various X-rays. The following week I visited Sam the hygienist and she was excellent. Bit of cleaning work to do but she worked her way round gently removing the plaque and not letting me drown in the water fountain. All in all very pleased I followed up on the previous Google recommendations and went to this dentist.
Fantastic experience: Decided to go Private due to my NHS dentist not providing any service. Recommended Burnside by friends. My dentist was extremely good and explained carefully all the X ray evidence. Quick second appointment arranged. So far great experience!
Fantastic experience: I have been seeing Tom Mullen at Burnside Dental Surgery for 39 years. This practice has got to be one of the best in the country. The staff are approachable, knowledgeable, helpful and friendly, and Tom is a top class dentist. I think of the way he practices dentistry as a form of art. He takes the utmost time and care to get the perfect result, keeping you informed all the way. I would not see another dentist. After I recommended Tom to a world renowned chest and cardiac physician who I worked for, this gentleman will not see anyone else now either. During lockdown the team at Burnside contacted me promptly on both occasions that I left messages because I needed advice. Indeed Tom phoned me at home on a Sunday, gave me appropriate advice, and assured me I would be seen as soon as the practice reopened, as was the case. When I attended (still in semi-lockdown) I felt completely safe at the hands of the staff. I was the only patient in the waiting room and every single precaution possible was taken to ensure the safety of myself and the staff. And now Tom and his staff continue to provide top class care. I have told Tom he's not allowed to retire! If I had to give this dental practice marks out of 10 I would give it 11. Enough said Edit, 20/7/22 .. what more can I say? Ditto above, plus saw Tom again yesterday and what a brilliant practice this is. I'm not being paid to say this!!...ALL the staff are ALWAYS lovely, and Tom, as ever, yesterday spot on in his immediate diagnosis and as reassuring and brilliant as ever. I've told him again he can't retire! Another edit as the above are old reviews. I can't say anymore except that I have been at Tom's practice for 40 years, since 1983 when it first opened. It's an hour+half round trip for me to see Tom. I think 40 years of those long trips says it all. It's impossible to expand on any of my previous reviews; this practice .. the staff warm, kind and every one of them top class in each of their roles, must be one of the best in the country x I've seen Tom a couple of times since my last review, including again yesterday. He is always endlessly patient with me, which I need, and I really can't add anymore because the service I continue to receive from every single aspect of this surgery remains 110%. Thankyou Burnside surgery
Fantastic experience: Went for a checkup and x-ray. This is a prive dentist, so prices are not cheap, but I got excellent service. The place was nice and clean, staff friendly and the doctor gave a really detailed explanation on the state of my teeth, pointing out what should be improved in my daily routine and suggested a treatment plan.
Fantastic experience: Another great day at Burnside dental surgery, check up and a small filling, Mary and Kirsty really comforted and reassured me,I was so pleased with myself, their advice, a year ago, about my gums' heaIth have paid off and I will say it again if you are scared of dentists go to Burnside you will never be scared again, a promise. Thank you all at Burnside Dental Surgery .
Fantastic experience: Friendly and professional dental practice; approachable and down to earth. Thank you, Tom and all, for your prompt attention when I needed it most. I am so happy to have found Burnside, and recommend it highly.
Fantastic experience: Mary has motivated me to look after my gums and teeth in a more efficient way. She is kind and caring and demonstrates genuine interest and enthusiasm to her patients. Mary explains everything she is going to do, how it will feel and why. Excellent communication with positive energy! Thank you.
Hi Beverley, thanks for the awesome review :)
Fantastic experience: Always amazing service and knowledge at Burnside Dental Surgery. I have had Paulo as my dentist for a few years now, he is very trustworthy, knowledgeable and always makes me feel at ease. Can’t recommend him enough.
Fantastic experience: Very good dental practice, which I've been at for over 20 years. Tom Mullan has kept my teeth going and I feel confident of the treatment he gives me. Friendly and supportive dental team. Thanks!
Fantastic experience: I have been attending Burnside Dental Practice for over twenty years, most recently 24th May 2021. The aim has always been to preserve my teeth and health which happily has been the case. The team are very professional and sympathetic toward patients like myself who hate going to the dentist. Maybe I have been lucky with my teeth but I've never had to return with a problem after receiving treatment which I believe is a credit to their skills.
Fantastic experience: Excellent Dental Practice, always responsive to urgent treatment requests and non urgent appointments. A dental practice you can trust for advice and to carry out the correct treatment to a very high standard. Friendly and professional in equal measure.
Fantastic experience: Lost a filling on Sunday; phoned on Monday at 8.30am; already had an appointment with the hygienist scheduled for that afternoon. They fitted me in before that appointment; tooth repaired - better than before - by 2.30pm; and didn't even have to postpone the hygienist. Outstanding service.
Fantastic experience: Having moved home recently, we needed a dental practice. We are so happy to have chosen Burneside. Had my first treatment with Paulo,also Samantha the hygienist. Every staff member is friendly. Definitely recommend to all. MarMaryWilkinson
Fantastic experience: Great experience at Burnside Dental and the treatment from Dr Mary Hodson was exceptional and the staffs are very polite. I managed to get appointment on the same day for an emergency tooth filling. Car park for 4 in the front (be mindful of the narrow road with resident's cars on once side). Definitely recommend others.
Fantastic experience: I have recently moved to Cambridge and signed up to Burnside Dental Surgery. I recieved my initial examination and a hygiene appointment within days of signing up. My examination and hygienist appointments were conducted by Paulo and Jess, respectively. My experience has been nothing short of 5 star; the practitioners were extremely knowladable and made the whole experience worthwhile. Both staff and facilities were exemplary and exceeded all expectations.
Fantastic experience: Burnside Dental practice is the best! The relaxed and friendly atmosphere puts the patient at ease. Tom Mullen is an excellent dentist. I have been coming to this practice for more than 30 years. I totally trust them to look after my teeth in the best way possible. Well done Burnside!!
Fantastic experience: I have been a patient at Burnside for 30 years. In my opinion it is outstanding. All the staff are kind, caring and patient.
Fantastic experience: I saw Mary and was very pleased with my check up. Mary shared lots of top tips with me to help me improve my symptoms and mouth care regime. Thank you
Fantastic experience: The hygenist was very considerate and not too rough with the cleaning and scraping, She did not hit any nerves. I bought some Te Pe's on her advice. Actually she could have sold me anything.
Fantastic experience: Very friendly practice. My dental problem was dealt with immediately and very effectively. All Covid rules 100% adhered to and I felt very safe. Great atmosphere and surroundings. Makes going to the dentist a good experience.
Fantastic experience: Thrilled with my experience. Welcoming and kind. I’ve seen Mary Hodson a few times and she has been great. Even when some post treatment issues have come up, they have been responsive and very helpful in trying to help. Lovely practice.
Fantastic experience: I’m a bit late putting in my review,… but it’s just more of the previous reviews I’ve written, and it goes like this,………. I’m so very chuffed and grateful to be with this surgery. For 7 years now and I’ve got nothing but good memories regarding how quickly I can get an appointment and then having Mary who is very entertaining in way she talks me through the whole process Big up for the front desk too Just keep doing your great work as my favourite surgery !!! Many thanks folks, Kind regards, Hubert Felix
Fantastic experience: Can’t fault & thank the fantastic team at Burnside enough. Great, friendly, patient & reassuring service from all. Have hugely helped me with my phobia of the dentist.
Fantastic experience: Very welcoming. All staff seem very competent. I asked if they would consider Cruelty Free Products in the toilet and they were very receptive.
Fantastic experience: Lovely friendly staff who always treat you well. It is a pleasure to visit Burneside Dental Surgery as all the staff give you individual attention. The dental work that they carry out is second to none. I am so pleased and thoroughly recommend them. I particularly notice on each of my visits, how kind and caring the receptionists are to the patients. I would recommend Burnside Dentis. They always make me feel special.
Fantastic experience: Great friendly service as ever. Have been going to the surgery for over 30 years and have never had a negative experience.. Always so helpful and efficient. Only problem ....it's difficult to chat when your mouth is wide open.
Fantastic experience: I’d like to thank Paulo for his excellent treatment and kindness during a recent appointment for a wisdom tooth extraction. Burnside is a wonderful practice and I’ve appreciated the 32 years of care, attention and advice I’ve been given.
Fantastic experience: Tom and his team are always friendly and professional. We have used the practice for over 40 years. Latest experience was a painless 20-minute wisdom tooth extraction. with no further complications.
Fantastic experience: I travel 2 hours in total for my appointments at Burnside Dental Surgery. It is well worth it as everyone there are the best you could want. I do not think the service could be bettered. Ian Chadwick. A very satisfied client.
Fantastic experience: My family registered with Burnside Dental last year. As my husband and I were registered, we were able to get our toddler on through NHS registration and they've been absolutely wonderful with her. Both of her visits have been great, getting her acclimatised to the dentist, and no pressure at all. Both visits were with Mary who we'd highly recommend.
Fantastic experience: I saw Dr Mullan for an emergency peri-implantitis consultation. Despite the circumstances, I had a great experience - Dr Mullan was very empathetic and thorough, he answered all my questions and his treatment resolved my symptoms. I was also reassured and I received advice on how to manage and prevent this issue.The receptionist was also super friendly and helpful! :)
Fantastic experience: A careful and systematic check-up with attention to planning treatment in the future. All done with an air of friendliness and concern. A good treatment from the hygienist which made my mouth feel much better
Fantastic experience: The dental practice is excellent; I was offered an assessment appointment straight away and a treatment plan was provided. Both dentists that I saw were very professional, they took their time to explain the procedures and made sure that my pain was controlled. The receptionist was friendly and helpful.
Fantastic experience: I had rapid and excellent service in an emergency situation yesterday. Tooth broken and off on holiday today! But treatment was effective and prompt. Brilliant.
Fantastic experience: Appointment with Dentist Paulo Fortuna for a molar extraction yesterday. The area was numbed with injections which were administered with such care and technique that it was not painful. Although the removal of the roots was rather challenging, Paulo is an extremely professional, skilled and caring dentist and had assistance from a kind, proficient nurse. The post extraction care advise was thorough and I would definitely recommend Burnside Dental Practice.
Fantastic experience: I have been with the practice for many years. I find the staff are very helpful and friendly. They make you feel at ease. I have always been very satisfied with my treatment at Burnside.
Thanks , We appreciate your feedback and choosing us as your dentist in Cambridge Thank you from BDS
Fantastic experience: Having not been to see a dentist for a number of years due partly to travelling and all round dental dread I booked a New Patient Examination at Burnside. I was apprehensive to say the least, but Dr Mary made me feel right at home. Her and her team were beyond friendly, accommodating, and competent, putting me right at ease. I couldn't recommend both Dr Mary and the practice enough.
Fantastic experience: I've been using Burnside Dental Surgery for more than 35 years and have always been happy with the service I've received and I'm very pleased to recommend them. At my last appointment I was treated by Mary, one of the dentists, for the first time, and I was very impressed. She was lovely and very friendly. She informed me of the choices of treatment open to me and when I chose, was very quick and extremely professional. I would be very happy to return to her for my further dental care.
Fantastic experience: Very friendly and inviting dental surgery, receptionists very caring and flexible and urgent appointments made. Modern equipment and sturdy seats Highly recommended family run business A+++
Fantastic experience: My Wife and l visited the Burnside dental surgery, we both agreed it was the best experience we have had at a dentist, Mary , Kelly and Claire were so friendly and professional and felt we had made new friends by the time we left so would highly recommend Burnside dental surgery
Fantastic experience: I was totally delighted with the composite bonding that Mary did for me. My teeth look so natural and after many years of smiling with a closed mouth I can finally smile properly! Could not be happier with the service from everyone at Burnside. Recommend without reservation!
Fantastic experience: Mary was very welcoming and friendly towards a new patient like me, who is very anxious about visiting a dentist. She was also very good at treating my teeth and explaining what needs to be done to get my teeth back to full health. I look forward to seeing her again very soon. I can also highly recommend the whole of Burnside Dental Surgery as the service they provide from the moment of first contact is exceptional and the best that I have encountered in my 45 years of experience of health care in any setting.
Fantastic experience: Friendly helpful and good treatment Tom has looked after my teeth for almost 40 years. What can I say. Simply the best. Alan K
Fantastic experience: I am very happy with my dentist, Tom at Burnside Dental Surgery. Treatment is well executed and if I ever have an urgent need they try their best to fit me in. Staff are efficient whilst remaining friendly. What more can I ask.
Fantastic experience: When I arrived at the Surgery was greeted warmly and registered. I was seen by the dental surgeon who was very pleasant and me comfortable. Prior to the examination he went through my history. When the examination concluded he advised me the plan of action. He was thorough and made sure I understood correctly. I was very impressed with his professional approach to his role. I also want to add in my experience he was the one who stands out in the delivery of high standards of service.
Fantastic experience: Everyone is very nice, professional, and helpful. Everything was explained to me. Excellent service, reasonable prices, especially if you have something like Denplan. Highly recommend Burnside Dental Surgery.
Fantastic experience: I have nothing but praise for everything about this dental surgery! Spotlessly clean, every care taken, staff friendly and all treatment thoroughly explained. I would recommend (and have done) to anyone. I am so glad this dentist was recommended to me many years ago and wouldn't change dentists for anything. I come a fair distance and it is worth the effort. 11/07/22 Was seen yesterday and my review would b e exactly the same as the one above. Everything and everyone brilliant. Thank you. Jill Reeve 17/03/23 Was seen yesterday for a broken tooth. My review would be exactly the same as I have put previously. Nothing but praise for the treatment, care and kindness shown. Thank you. Jill Reeve Seen by new dentist, Mary, yesterday. So empathetic, helped my confidence as Mr Mullan has. This is just such superb dental practice. 15/08 2022 Seen yesterday for a tooth that had totally broken off. As always totally satisfied with visit and treatment. Thank you. Jill Reeve 18/04 2023 Saw Mary for check up and X Ray (what a state of the art machine !!)and as always was more than satisfied. Jill Reeve
Hello Rosie, thanks for the amazing feedback
Fantastic experience: Made me feel very welcome and saw me quickly on two occasions. Quickly dealt with my dental anxieties and planned a way forward. First class service
Fantastic experience: I have been a client of Burnside dental surgery for over 30 years and found the team extremely professional, caring and efficient. It has all the up to date equipment and skill to keep my smile looking good. The whole team work well together and many have been there for as long as I remember which proves that it's a good place to work! The new dentists with new skills are also a great asset.
Fantastic experience: I've been treated by Paulo for many years, before he joined Burnside. We've been so pleased with Paulo's professionalism, my wife and I both moved here to be able to be treated by him again, even though Burnside is a private practice and we were NHS patients before. As you had to pay a lot for NHS treatment anyway, the step up to private costs wasn't too much, considering the quality of treatment Paulo provides. On this occasion, March 2023, I was due a routine inspection at the end of the month but the onset of some discomfort lead me to ask for the appointment to be brought forward. I was efficiently accommodated for an early inspection. The alternative treatment options were clearly presented and fully discussed. Although Paulo doesn't like to remove teeth if at all avoidable, this time we agreed extraction was the best choice as other options were at risk of not solving the problem long term. Four days later, the extraction was efficiently performed. I generally have a low pain threshold but I have to say it was just a bit uncomfortable, not painful at all. Post-operation procedures were clearly communicated, backed up by written instructions and a treatment pack.
Fantastic experience: A friendly welcome and I was impressed by the helpful advice I could immediately put to good use and that I shared with my family. The dentist, Paolo, was excellent, careful and kind. Moreover, both he and his assistant are skilled at putting patients at ease and making the visit as pleasant as possible.
Fantastic experience: I can't praise this surgery enough. Thea was so thorough and gentle. My teeth and gums feel so much better. Tom was amazing in trying to save an almost unsavable tooth! Thank you guys
Fantastic experience: I have been 3 times now and had some fairly involved procedures I would say .. this was made as pleasant as one could possibly expect. The staff are incredibly capable and caring. I am very pleased with the service I have received.
Fantastic experience: Relaxed and welcoming waiting room, all staff super friendly and excellent service. Have been going here for years. Tom is a top dentist. 10 out of 10 for me.
Fantastic experience: I actually don't want to write the reveiw, otherwise everybody will know that this place is simply great. Not cheap, but they all are extremely professional, kind and funny (yes!) So avoid them, or you'll become addicted. ) (Yes, yes, I know it's a review for dental surgery not for fancy restaurant).
Fantastic experience: Excellent experience, on time, friendly, professional and more importantly... Painless!! Over 30 years with the same dental surgery says it all. Highly recommended.
Positive experience: Team was very friendly and good to meet Jess. Very professional approach, but teeth did not feel as smooth as when I have had them scaled before!
Fantastic experience: As having been under the guidance of Tom and his first rate team . Would like to thanks them all for a great service you always receive from them on visits to the surgery.
Fantastic experience: Absolutely the best experience I have had at a dentist, so calm and professional. Ensuring you are alright and understand everything they say/do, and explains every step before doing it, they make time for their patients. The staff is really helpful and friendly, and they even made sure we had some laughs.
Positive experience: price is reasonable, attitude so so, I felt like I owe them money each time I come and get treated like a worthless peasant. My hygienist is a much more friendlier than my dentist tho.
Fantastic experience: I've been with Burnside for over 25 years. They have consistently delivered dental care of the highest calibre. Add the whole team who are there from the moment you walk in and be assured of a caring and professional service.
Fantastic experience: Absolutely amazing dentist. I go there for hygiene and Jess is really good she calms you as I’m a nervous patient or I was until I went there and she will explain everything to you on what you need to do or improve or if your doing a great job.
Fantastic experience: I had a great experience at Burnside. Everyone was very friendly. I usually feel nervous having dental treatment, but I felt very relaxed. Time was taken to explain to me what the treatment involved and I was able to ask questions and have any worries dispelled.
Fantastic experience: Fantastic surgery always made to feel very welcome. I am a nervous patient and avoided the dentist for 20 years but the dentist made me feel less anxious, explaining everything thoroughly and not patronising. Not worried at all now about seeing a dentist.
Fantastic experience: I have been with this practice for over 30 years now and we have seen many changes over the years. The practice team are lovely, polite and friendly. As a family we would not go anywhere else.
Fantastic experience: I’ve been seeing Tom Mullan for twenty years and I completely trust his judgement and his skill. He spots problems early, and his craftsmanship is impeccable. I’m so grateful to him for saving a tooth that had resorption. The hygienist and receptionist are excellent too. Visiting the dentist is no-one’s idea of a fun-packed trip, but at Burnside it’s as near to enjoyable as it could be!
Fantastic experience: I have been to this surgery only a couple of times; first for a routine checkup and the second for a (minor) dental emergency. Both times, I was seen promptly, treated with courtesy and warmth, and given all the information I requested. I especially appreciate that the surgery found a same-day appointment for me when I needed prompt help. I can highly recommend the surgery!
Fantastic experience: I have been a patient at Burnside Dental Surgery for circa 30 years and have always been pleased with the service provided. Always with the patient in mind and to the highest standard. Highly recommend Paulo Fortuna for his care and attention.
Fantastic experience: It might seem a strange thing to say about having dental treatment but for the first time ever I actually enjoyed my time sitting in the chair and having quite extensive treatment! The whole experience with Burnside Dental Surgery was positive, the receptionist was friendly and warm and I, as a dentalphobe, was made comfortable. Thank you very much - if I could give you more than 5 stars I would.
Fantastic experience: Very happy with this practice so far. Everybody is super helpful, friendly, and professional. I have not needed any treatment so far but the routine examination was thorough and I got a lot of tips from the dentist. There was also enough time to ask questions. I definitely recommend.
Fantastic experience: Had to see Dr P yesterday as usual dentist not available. Usual trepidation seeing new operative. He was fantastic. Reassuring, deft and me totally pain & anxiety free! Thank you.
Fantastic experience: Fantastic practice. I have been with this practice for around 12 months now and have received both routine appointments and an emergency one too. They were amazing on all visits. Very happy with the staff and so helpful.
Fantastic experience: Lovely first visit at Burnside, reception was very polite and lovely. Paulo was also amazing, never had someone explain everything to me and get me ways on how to clean my teeth and floss too.
Fantastic experience: Had my last two visits with Mary and her nurse. Such kindness was shown by both to me, the most needle phobic person imaginable. All went well and I am so pleased that now I am happy to see either Tom or Mary for continued superb care.
Fantastic experience: Absolutely lovely people! Great friendly service always making you feel so relaxed. The best dentists I’ve ever been to see.
Fantastic experience: Excellent service, friendly and helpful staff. The best dentist experience I have ever had. Everything was fully explained to me, I felt cared for and looked after. A first appointment was quickly found for me within a very reasonable timescale and reception staff made making a follow up appointment straightforward. I can't recommend this dental practice highly enough. Thank You. Paul Hunt
Fantastic experience: Joined the surgery as a new patient and received impeccable service. The staff were prompt, friendly and very thorough! Looking forward to my next visit.
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