Grange Dental Practice
Information about Grange Dental Practice
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-16h
- saturday: (closed)
- Dental Services
- Private & NHS Services
- Friendly, Family Owned Practice
Treatments offered include:
- Invisalign
- Boutique Whitening
- Crowns, Bridges & Veneers
- Full Smile Makeovers
- Hygiene & Dental Therapy
- Skin Clinic
Our comment from Best Dentists about Grange Dental Practice:
Grange Dental Practice is highly praised by its patients for creating a welcoming and friendly environment. Many clients express their gratitude towards the dedicated team led by Paul, who ensures every visitor feels comfortable and well taken care of. The practice is described as having a:
- Friendly and caring atmosphere, providing excellent service from reception to dental treatment.
- Professional and efficient staff who are attentive and knowledgeable, making visits smooth and pleasant.
- A strong focus on patient well-being
- Reassuring treatment experiences for nervous patients.
- Consistent quality of care, with many clients feeling valued and respected throughout their visits.
Overall, Grange Dental Practice is highly recommended for its excellent dental care and the exceptional kindness of its staff, making dental visits a more pleasant experience.
Services and Treatments
Grange Dental Practice: Reviews
Fantastic experience: Can't recommend Paul's team enough. They are dedicated to their patients well being. Thanks to all. Very friendly and highly professional from Paul down over.
Thank you so much ken we appreciate your 5 star review
Fantastic experience: Lovely friendly caring atmosphere, from reception to seeing dentist. Made to feel at easy, would certainly recommend.
Fantastic experience: Always an efficient, professional and 5 star service.
Fantastic experience: Excellent friendly and professional practice which has a constant improvement policy for the benefit of clients. The Grange blends friendly first class treatment suited to all clients with a caring family feel.
Thank you Stephen for your 5* review.
Fantastic experience: Always very helpful and thoughtful whatever they are dealing with
Fantastic experience: Staff very friendly , you are made welcome everyone are pleasant and know there jobs
Fantastic experience: I'm a very nervous patient but I was taken good care of and would recommend this practice Dr Ricki was very kind and understanding
Fantastic experience: There's always a warm welcoming smile to greet you at Grange Dental, and you feel perfectly at home! The experienced staff respond immediately to your requirements and simplify any problem. They are number one for me, ...couldn't recommend them any higher!! N Bradley
Fantastic experience: wasn’t my usual dentist and always nerves with new people but lady I had today was amazing and made me feel at ease as soon as I walked in room always fantastic service thank you
Thank you so much for your 5* review Leigh.
Fantastic experience: Wonderful people who work here, always welcoming and clear consise treatment and advice, would recommend this dental practice to all.
Positive experience: Charlotte Craggs is a lovely dentist. She really put me at ease during some treatment and explained everything she was doing. Thank you to Jackie who got me an emergency appointment when I said I was in pain. Not keen on a young receptionist who would have had me waiting until the middle of August even though she knew I was in pain. Had no sympathy, was impatient and said "there's nowt I can do"! Having someone who can speak properly is surely of great importance when dealing with the public!
Fantastic experience: Couldn’t ask for a better dental practice. From reception to dentists,
Fantastic experience: I found the staff were very friendly and efficient also avery speedy service
Fantastic experience: I am always treated so well at the Grange Dental Practice. Dr Reed, nurses & receptionists are always nice & caring.
Fantastic experience: Excellent service, very clear and good advice. An excellent dentist and very helpful team at the Grange.
Thank you for your 5* review John.
Fantastic experience: From walking through the entrance you are made welcomed and staff are always polite and very professional.
Thank you mark for your 5 star review it means a lot to the team you had a excellent experience we do always try our best
Fantastic experience: The Grange dental practice is full of friendly professionals, who do their utmost to make your visit as comfortable as possible!
Fantastic experience: Rung up and got a cancellation that morning so arrived and seen to on time and ive Always had a spot on service with friendly staff and clean and welcoming reception, must admit I miss the fish tank haha Thanks as always Andrew
Fantastic experience: hi i recently attended grange dental practive for root canal treatment and was very nervous, but brooke the dentist and nurse amelia but me at ease and can honestly say it was a painless procedure and certainly wont worry if i need one in the future thankyou so much mrs m robertsx
Fantastic experience: I always feel a very well and looked after at the Grange you deserve a five star rating thank you
Thank you so much for your lovely review David!
Fantastic experience: I had a tooth extracted. When I got in the chair and made comfortable I answered all the dentists questions. We then proceeded with the extraction, I was waiting and the dentist said she had finished. I didn't know she had started. 5 stars for that.
Fantastic experience: I've had a phobia with Dentist since I had a really bad experience 50 years ago from walking through the door the girls on reception are so lovely and friendly and immediately put you at ease Emma was amazing and so gentle during treatment 5 stars is not enough for the grange there all amazing
Fantastic experience: I have been a patient for many years and have always experienced five star treatment.
Fantastic experience: Staff practice and owner I get the best service and wouldn’t go anywhere else. Not very Often you get a dentist this good.
Negative experience: They cancelled the appointment I had made 6 months prior and conveniently moved it to the day after my nineteenth birthday so that I would have to pay for it. I understand the necessity to pay the staff and stay open, but that is simply greedy.
Hi Megan,
Please accept my apologies for the delay in replying to your review.
The NHS funding we receive for fee-exempt patients is exactly the same as the funding we receive for fee- paying patients. Any patient fees we collect are returned by us to NHS England. We have zero financial incentive to move appointments.
As I'm sure you'll appreciate, there are rare occasions where we do need to move appointments (e.g. due to our dentists being ill). When this happens we do try to give our patients as much notice as possible, and/ or move their appointment to another dentist if they have diary space.
I have tried to look into your specific complaint but I can not find you on our patient database. Are you registered with us under a different name? If so, please do let me know via e mail [email protected] which name you are registered under. If this is not the case, could you be registered with a different Grange Dental Practice, as there are a few of us Nationwide? Our Practice is based in Norton, Stockton on Tees.
I look forward to hearing from you soon,
Ruth
Ruth Woodhouse
Practice Owner
Fantastic experience: Cheerful staff that make you feel at ease
Fantastic experience: Cannot fault this dental practise - especially Dr Reed and her dental nurse. Reception staff are also friendly and very helpful.
Thank you Maureen so much for taking the time to let us know how we did.
Fantastic experience: I think I would be right to say most of us hates going to the Dentist. Well I would be the same but here at Grange Dental Practice I always feel comfortable with the treatment I receive and the friendliness of all the staff. Thank you everyone.
Fantastic experience: As always polite, professional and friendly service received again this week. Hanna always supports me even sometimes when I am a little nervous especially, if I am going to receiving a treatment. She totally, puts you at ease and takes time to discuss what is going to happen, before she starts which I really appreciate, it helps to stop your mind going into overdrive about how it is going to hurt and imagining things which realistically are NOT going to happen. I would thoroughly recommend Hanna to anyone looking for a dentist who understands people’s worries. She is amazing. 5 stars from me ⭐️ ⭐️⭐️⭐️⭐️
Thank you for your 5* rating and very lovely review. We look forward to seeing you again soon Pauline.
Fantastic experience: checking in for our check up , the receptionists were good at their job, then upstairs to meet our dentist and dental nurse who were great and told us exactly what they were doing, keep up with the good work
Fantastic experience: No waiting, friendly and helpful.
Fantastic experience: Always get a great friendly service here, and good advice if ever needed. All the staff are really friendly, good at what they do, and the practice is well organised. Definitely recommended. Service just good as ever today, 4/6/25, all good.
Thank you so much for your kind 5* review Graham
Fantastic experience: Professional and caring. Excellent dental care..Over and above service from reception, dentists and hygienists...Absolutely recommended.
Fantastic experience: Great experience, treatment plan was explained before starting and completed with results being excellent. Thanks, highly recommended dental practice.
Fantastic experience: Always made welcome on arrival … waiting time is never more than ten mins past the appointment. All staff from receptionists to dentists are very understanding when you’re nervous. They never rush you and will stop whenever you ask them to. Every procedure is explained in words that the patient understands.. any after care of your treatment is explained well. Knowing that there is advice at the end of the telephone or an email is reassuring. 100% the best dentist I’ve ever been to… and believe me I have a great fear of the dentist.. but cannot fault this practice for being caring and patient
Fantastic experience: Visited the dental hygienist today. I received excellent treatment from beginning to end and would like to thank both the hygienist and her nurse for a job well done.
Thanks so much David. We're really pleased that you have had a good experience with us, and we're grateful that you took the time out of your day to leave such a lovely review. I'll make sure to pass on your feedback to Hanna, Lucy & our reception team.
Thanks again,
Ruth Woodhouse
Practice Owner
Fantastic experience: As an extremely nervous patient Paul and his team have been simply incredible over the years. Words do not do justice to the difference that they made to my health and well being.
Hey Howard, thank you for the review. We will let Paul and the team aware of your kind words.
Positive experience: Excellent service and very quick and not to long to wait
Thank you for your review Amy.
Fantastic experience: Very Friendly and helpful staff, make going to the Dentist a pleasure. Excellent service.
Thanks so much Alan. We really appreciate your feedback
Ruth
Ruth Woodhouse- Practice Owner
Fantastic experience: The Great surgery polite and friendly staff. Always pleased. With outcome. It feels like a place looking to the future.I repeat the above.
Thank you Derek for your 5* review.
Fantastic experience: Really good friendly staff.
Thank you Don for your 5 star review. It’s lovely to know you had a really good experience here at the practice
Fantastic experience: Made at ease by staff took time to explained after care if needed .
Thank you for your 5 star review Valerie
Fantastic experience: Caring friendly service.prompt first class treatment.
Thank you so much for your lovely review Ruth
Fantastic experience: very friendly and good service
Thank you very much for your kind review Julie
Fantastic experience: Very pleasant and professional staff.
Thank you very much for your kind review Diane!
Fantastic experience: Absolutely fantastic service and treatment from an excellent team of staff, highly recommended
Thank you very kindly for your 5* review!
Fantastic experience: As far as Dentists go this is by far the best in the area, im not dentist connoisseur, but tthy have always been fantastic.
Thank you so much for your lovely review Charlie we are very pleased you feel this way!
Fantastic experience: Lovely, friendly staff as always =) My appointment was with Dr B Reed and she was very pleasant and lovely with my two year old, who was also getting a check-up <3
Thank you Ellen for your 5* review.
Fantastic experience: This has been my dentist for a few years now and I have always received excellent treatment.
We are very glad you have John, thank you for taking your time to leave us a lovely review
Fantastic experience: Attended my appointment today, it was on time, the staff were friendly and polite
Thank you for your review
Fantastic experience: Friendly Professional staff from reception to dentist. Offer flexibility when ever possible. Take extra time and patience with my son with learning dissabilities. A great team!!
Thank you Sharon for leaving us a 5* review.
Fantastic experience: I was really nervous before the appointment. My dentist made me feel at ease. Took her time and made the whole experience much easier. Thank you
Thank you so much for your lovely review Alison, we are glad you feel this way!
Fantastic experience: Friendly welcome on arrival and always feel comfortable and reassured when I sit in the chair
Hi Craig thank you for your fantastic review
Fantastic experience: what a team lovely and friendly service always make sure your OK very caring team
Thank you Sharon for taking your time to leave us a 5* review.
Fantastic experience: Professional, friendly, made you feel at ease. Would recommend to others!
Hi karen thank you for your 5star review and thank you so much for the recommendation ☺️
Fantastic experience: Excellent experience. No one likes going to the dentist but 3 fillings and no pain or fuss.
Thank you Marc for your 5star rating and we are happy you had a excellent experience here at the Grange Dental Practice
Fantastic experience: Very good experience. Dentist was to friendly and thorough. I felt valued and welcome. A very nice environment. Thank you all so much
Thank you keith for your 5star rating and that’s you had a very good experience. We are happy that your felt welcomed and valued we shall pass the message onto our team
Fantastic experience: Always mad to feel welcome and staff lovely never have to sit to long to wait to be seen
Thank you Tricia for your lovely review we do appreciate your kind words. Our staff will be pleased to hear you had a lovely experience
Fantastic experience: Fantastic practice, staff friendly and always welcoming. As someone with a fear of dentists I cannot fault the treatment I have received on every occasion I have attended
Thank you so much Judith for your amazing 5* review! We are so happy you feel this way and will pass your lovely message on to our team :)
Fantastic experience: Friendly staff,reminders when your appt is due so you cant forget.cant fault it
Thank you stephen for your 5 star review and great experience you have had with us at the practice
Fantastic experience: Visited for a check up with Dr Brooke Reed. First class service as always, always very thorough and friendly. Great practice, couldn't ask for more.
Thank you so much for your lovely review Mark, we are pleased you feel this way
Fantastic experience: Fantastic dental practise. Every member of the team is friendly and helpful! Nothing is to much trouble. They are completely trustworthy. They make you feel at ease and are thorough with their checks. Highly recommend.
Thank you so much for your lovely review Sarah, we are more than pleased you feel this way!
Fantastic experience: Same friendly and professional welcome as always. Terrific staff and wouldn't swap Emma for a pot of gold.
Thank you so much for your lovely review Dot!
Fantastic experience: Wonderful on time service delivered with a smile by the whole team.
Thank you for your 5 star review and very kind words
Fantastic experience: Friendly and always a great experience.
Thank you Christopher for your 5 star review
Fantastic experience: Emma Green my Dentist is absolutely fab, she always goes over & above. 5*
Thank you Debra for your 5 star review we do appreciate it
Fantastic experience: Excellent service, fantastic with the kids, would highly recommend.
Thank you so much for your lovely review Rachel!
Fantastic experience: All staff yery friendly and professional Dentist.
Thank you so much for your kind review
Fantastic experience: Always polite, efficient and friendly can't fault the practice. Best of all they are still one of a few NHS practice still going, hopefully they will continue to provide this and their faultless service for sometime to come.
Thank you so much for your kind review Craig, we are more than pleased you feel this way and hope we can keep continuing also!
Fantastic experience: Tremendous experience from arriving to leaving, 5 Star
Thank you so much for your lovely 5* review! We appreciate your feedback.
Fantastic experience: Clean,friendly,talked through treatment well,made sure I was happy before I left
Hi Lisa, thank you so much for your 5 star review, we are so glad you had a fantastic experience.
Fantastic experience: I’m always happy with my treatment and care Lovely people
Thank you Amanda for giving the practice a 5 star review we do appreciate it.
Fantastic experience: Brilliant dentist and assistant Dr C craggs kind patient and a great team together.thank you sooo much for making my smile better x
Thank you so much Sylvia for your kind words and 5 star review. Our team strive to make the patient experience a pleasant one.
Fantastic experience: i have been with the practise for a number of years now and feel i get the best of attention at all times Miss H Preece will listen to any problems i have and comes up with a plan everytime A very nice lady
Malcolm thank you for your 5* review.
Fantastic experience: I was a bit nervous about getting a tooth out. The team (Brooke and the dental nurse) were very attentive and reassuring. After experiencing complications due to my medication, they seen me again immediately and sorted the issue. I couldn’t have asked for more. They even rang me again this morning to check I was ok. I couldn’t have asked for more. The best dental treatment and aftercare I have received.
Good morning Amanda. We hope you are ok after yesterday. Thank you for your review and kind words I will make sure Brooke and her nurse Carole know about this message. Thank you once again
Fantastic experience: Excellent as usual the dentist Miss H Preece and her dental nurse were excellent as usual along with the hygienist R Baxter and her dental nurse all the staff are polite and courteous.
Thank you Mike for your 5 star review and kind words we will make sure your message is passed onto the team
Fantastic experience: Lovely Dentist Hannah, so calming and gets on with treatment telling you every step of the way what’s going to happen, she is a Gem. Lady assistant was very nice and calming too.
Thank you Clayne for your 5 star review. We will make sure this message is passed onto the dentist and her nurse
Fantastic experience: If I could give them more than five stars I would.The staff are so friendly and helpful. They take very good care of you . Nothing is any trouble for them . Excellent service . Definitely recommend this practise .
Thank you so much Brenda for your review and very kind words we appreciate it
Fantastic experience: Excellent visit as always. On time, clear explanations, further check up appointment made and notified that it would be with a different dentist .
Thank you so much Mary for your lovely review we really appreciate it
Fantastic experience: Excellent service. Both reception and dental staff are lovely. Made to feel very welcome.
Thank you so much for your kind review!
Fantastic experience: Thank you Hannah for your excellent rapport and expertise. You will be missed while you are on maternity leave. Enjoy baby ☺️
Thank you Jane for your lovely review we will make sure the review is passed onto hanna
Fantastic experience: Excellent treatment and painless what more could you ask.
Thank you Paul for your 5 star review
Fantastic experience: This is what good dental care looks like. Each stage of my treatment was thoroughly explained to me. Miss Preece talked me through everything so that I could make an informed decision about my treatment. A pleasure to go to the dentist!!
Thank you Janet for your 5 star review, it’s lovely you had a wonderful experience at the practice. I will make sure Hanna gets this lovely message passed onto her.
Fantastic experience: I used to be very nervous of going to the dentist, in fact I never went for a lot of years. I was advised by a friend that Mr Hanson was very good and would make me feel very relaxed. After my first visit I did feel my fear of dentists had declined and have gone for treatment for the last 12 years. When Mr Hanson retired I felt dubious about going to some one new, however my fears were allayed when I had my next appointment as the new dentists are excellent. The staff are very friendly and willing to help at all times.
Thank you for the 5* review.
Fantastic experience: Hadn’t been to the dentist in over 10 years because of major anxiety. Dr Preece was so patient letting me know exactly what was happening and asking if I needed a break after each step. Can’t believe how much better my teeth look. Staff on reception are very helpful and quick to reply to emails. Building is very clean and well maintained with some lovely stained glass too
Thank you very much for your lovely review Lewis, we are so pleased you feel this way! We look forward to seeing you again
Negative experience: I went to this dental practice about 5 years ago to do a regular filling of a tooth, and they ruined that tooth. They did a very poor job filling my tooth that I got decay underneath the filling. I went to another dentist 2-3 years ago who said what a poor job it was and that he could fix it temporarily but I'll have issues again in a few years. Now that same tooth is hurting again and I might have to have it removed. I'm only 31, far too young to have my teeth removed. So I'm very very upset with this dental practice, the worst practice I've been to in my life. I remember after they filled my tooth, they asked me to come back for a "check-up". The same dentist checked my teeth in literally 2 seconds and said it was apparently fine. What a scam.
Fantastic experience: Very friendly and helpful staff. I have been a patient here for over 35 yrs and wouldnt go anywhere else.
Susan thank you for leaving us a 5* review.
Fantastic experience: Having visited Miss Preece several times, always found it a pleasant experience, she explains everything clearly and puts you at ease. Would highly recommend this dentist
Thank you so much Michael for your 5 star review and the feedback you have given us we will make sure the message is passed on to Miss Preece.
Fantastic experience: Obviously no one likes going to the dentist but I’ve always received great service here. I would recommend this practice to anyone.
Thank you Jonathan for your 5 star review
Fantastic experience: Very good service with Dr Reed.App on time .
Thank you for your 5 star review we do appreciate it
Fantastic experience: Had to come for emergency appointment today and decided to signed up to this practice very happy with the staff and service received
Thank you James for the 5 star review and we are so happy you have signed up at the practice we will see you at your next appointment
Fantastic experience: Friendly staff. Informative and courteous. Not long waiting and quick service.
Thank you so much for your 5 star review Paul
Fantastic experience: Efficient, helpful and polite staff. Made to feel at ease and informed of any procedures and checks being underdone. No longer is a visit to the dentist a dreaded experience!
Thank you Denise
Fantastic experience: Hannah is absolutely amazing! Always friendly and helpful. My little one also visits and is made to feel at ease and has always has a positive experience Thank you so much!
Thank you Emily for your 5 star review we are happy you had a positive experience at the practice
Fantastic experience: Friendly efficient staff on reception , pleasant waiting room. Seen for check up with Brooke. She and dental nurse very welcoming..dealt with efficiently and with care. Excellent dental surgery overall.
Thank you Barbara we appreciate you leaving such a lovely review and giving us 5 stars.
Fantastic experience: I have been in for 2 fillings today by a dental therapist called Rebecca. She was brilliant. Gel on before the injections so i felt nothing at all. I have been a patient here for over 10 years and i can't fault them. Everyone is so friendly and caring. Many thanks.
Thank you for the 5* review!
Fantastic experience: Very pleasant girls at both reception and treatment room thank you
Thank you Christine for your 5 star review we appreciate it
Fantastic experience: friendly staff always give warm welcome, very helpfull and knowledgable, staff are also patient and don't rush you out the door.
Thank you for your kind words and 5 star review
Fantastic experience: Been for my 6 month check up today. No complaints from me, always go to see Helen great service.
Thank you Kelly for your kind words and 5 star review
Fantastic experience: Had a great experience with Dr Craggs and her dental nurse. Having not been to the dentist for awhile and needing a filling they put me at ease quickly and explained what they where doing at all times. Both are a credit to the practice and very professional, thanks again
Thank you so much Cameron for your 5 star review we appreciate it he kind words and that you had a fantastic experience with us all. I will make sure the message is passed on to Charlotte and her nurse. Thank you once again.
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