
Woodford Dental Care

Information about Woodford Dental Care
Opening hours
- sunday: (closed)
- monday: 7h-20h
- tuesday: 7h-20h
- wednesday: 7h-20h
- thursday: 7h-20h
- friday: 7h-18h
- saturday: 7h-15h
Dental Practice
Our comment from Best Dentists about Woodford Dental Care:
Woodford Dental Care is highly regarded for its exceptional service and friendly atmosphere. Patients consistently highlight the professionalism and skill of the dental team, which includes talented dentists and hygienists. Many clients have reported transformative experiences, particularly with orthodontic treatments, noting that the staff takes the time to explain procedures thoroughly and ensures comfort during visits. Here are some key strengths that set Woodford Dental Care apart:
- Warm and Caring Staff: Patients often mention the friendly demeanor of the team, which helps them feel at ease, especially those with dental anxiety.
- Comprehensive Care: The clinic provides a wide range of dental services, from routine check-ups to complex orthodontics and emergency care.
- Excellent Treatment Results: Numerous clients have shared their satisfaction with the outcomes of their treatments, particularly highlighting the effectiveness of procedures like fillings, braces, and dental hygiene.
- Great Patient Communication: Patients appreciate the clear communication from the staff about treatment plans and the gentle approach during procedures.
- Comfortable Environment: The practice has been described as clean and calming, contributing to a positive visit.
Overall, Woodford Dental Care is recommended by many for those seeking compassionate and professional dental services, making it a trusted choice in the community.
Services and Treatments
Woodford Dental Care: Reviews
Fantastic experience: Check up for myself and my two children. Really nice dentist and a friendly approach to us all especially the children.
Thank you for your review
WDC
Fantastic experience: Friendly and efficient. All my needs met and my questions answered. Feeling looked after and confident in the treatment planned.
Thank you for your review, we look forward to Caring for you and your family
WDC
Fantastic experience: Just finished my 3 and a half year journey of braces with Arun. What a talented man! My teeth were insanely crooked and now I can’t quite believe how beautiful and straight they are. As much as I dislike going to the dentist, Arun made me feel as ease, he was patient and always explained every step. He is so knowledgeable! Everyone at Woodford Dental Care is so friendly and welcoming, not to mention the style and decor is elegant and calming. I would recommend anyone to chose this surgery and chose Arun for their orthodontic treatment. :)
Thank you for taking the time to write a review it's great to hear that you are pleased with your orthodontic treatment
WDC
Fantastic experience: Great team of Dentists and Hygienists, can’t recommend them enough.
Thank you for your recommendation
Fantastic experience: Before I begin I feel compelled to identify myself as a very nervous, and elderly dental patient. Due to a pre-existing medical condition, I was in crisis when I was referred to Dr Patel. However, he explained, in thorough detail, how he would rectify, what I considered to be, a very complex dental crisis. Without any fuss, Dr Patel and Monica the nurse, proceeded to do just that! In the following weeks, I received frequent telephone calls from Monica regarding my recovery. I will forever be grateful for their professionalism and care.
Dear Judith,
Thank you for taking the time to leave a review. We are glad to hear that you have been well looked after by Bhavin and Monika.
Woodford Dental Care
Fantastic experience: It's the first time I've had this hygienist and she was great. I felt reassured and my teeth looked significantly better afterwards thank you
Dear Gary,
Thank you for your review, Samira will definitely be pleased to know that she has been called humorous!
Best wishes,
WDC
Positive experience: I have a lot of pain since having my wisdom tooth removed I am taking regular pain killers.
Dear Nadia,
Thank you for your review. It's always best to contact the clinic if you have any problems so that we are able to help you. Please give us a call on 0208 504 0262.
WDC
Fantastic experience: Such a Worthwhile Experience! I went to the dentist today for a white filling on my front tooth, and honestly — it was so worth it! I had been feeling insecure about it for a while, but Sapna (the dentist) and Ash (the assistant nurse) were absolutely amazing. They took their time, paid such close attention to detail, and made sure I felt comfortable throughout the whole process. It had been a while since I’d had a filling, so I was a bit nervous, but they made it such a positive experience. When I saw the final result, I was overwhelmed — I actually had tears of joy. That’s how much of a difference it made. I feel confident again, and I genuinely recommend seeing Sapna and Ash if you want to leave your appointment not just happy, but glowing!
Dear Belinda,
Thank you for taking the time to write a review. It's great to hear that you have your confidence back and that you were well looked after.
WDC
Fantastic experience: Lovely staff and excellent service, especially sans my dentist and Emma my hygienist who are very attentive and thorough.
Thank you for your review
Fantastic experience: Amazing Practice, accommodated a last minute emergency booking, not much waiting around and provided with a great dental plan after the treatment. Thank you WDC team
Thank you for your review and hope your emergency is now sorted
WDC
Fantastic experience: Very professional. Excellent practice felt comfortable throughout my whole appointment
Thank you for taking the time to leave your feedback
WDC
Positive experience: Sabrina in reception welcomed me to the surgery with "Wuss Yuh Name". The dental surgeon was efficient.
Dear Mr Harper
We are sorry to see that you have given us a 3* review and hope we can improve for the next visit. The receptionist you had spoken to is no longer with us
WDC
Fantastic experience: My recent experience with my dental surgery was really nice. Honestly I would recommend this dental surgery to everyone from reception to nurse and then dental doctors all of them they were caring polite a very professional. Surgery itself was really nice and tidy. They keep you updated with your appointments. I'm really happy with my dental surgery especially with the Doctor Who have helped me through very painful time keep up good work.
Dear Amir,
Thank you for your review, it's great to hear that you found our staff to be caring and are happy with your treatments.
Woodford Dental Care
Fantastic experience: From start to finish all staff were very helpful & professional.
Thanks for your review
WDC
Fantastic experience: I had an appointment with Dr Maya Karnad on 2nd July. She demonstrated excellent care, kindness, compassion and patience. The appointment was for Root Canal treatment, that’s Maya’s specialty. However she was equipped for every eventuality which sadly was needed as my tooth was badly infected and had to be extracted. The process was long and throughout the duration Maya showed professionalism, and empathy. she was not phased and kept me calm. I am nervous about being in the dentist chair but Maya’s approach meant that I felt safe in her care. Thank you Maya
Thank you for your review
Fantastic experience: All the staff are very friendly from the receptionist , to the dentist and the dental assistant. Everything is fully explained. Would recommend Woodford Dental practice
Thanks for your review
WDC
Fantastic experience: Excellent specialist treatment that my regular dentist and their root canal specialist could not carry out. Top specialist at Woodford did the difficult extraction and clean up of infection. No after problems. Would recommend this clinic.
Thanks for your review, it's great to hear that your treatment went well
WDC
Fantastic experience: Nadia was excellent. Polite, friendly and clear about what needed to be done. Also explained clearly about maintenance of my teeth. Will definitely be booking my next appointment with her and booking in my children too.
Thank you for your review
WDC
Fantastic experience: I first visited this surgery two years ago when my front crown unexpectedly fell out. My regular dentist was closed, but I was lucky enough to get an emergency appointment on a Saturday morning. That’s when I met Jordan — incredibly friendly, professional, and reassuring. He talked me through all my options, and we decided on fitting a bridge. The treatment I received from Jordan and the entire team was outstanding. Since then, I’ve continued to visit the surgery regularly for check-ups. Today, I had a more complex appointment for a large filling. I was extremely nervous, especially because I suffer from lockjaw. Jordan and his dental nurse, Mags, were absolutely amazing. They were patient, kind, and made sure I felt comfortable and at ease throughout the whole procedure. Nothing was too much trouble for them. I genuinely can’t express how invaluable Jordan and Mags are to this surgery. If you’re a nervous patient, I wholeheartedly recommend requesting to see them — you’ll be in the best hands - I will not see anyone else!
Thank you for your review
WDC
Fantastic experience: The customer service was spot on. Like the way they handled my situation. I thanks them to bring my smile back.
Thank you for your review -great to hear you have your smile back!
WDC
Positive experience: NAJMA is very good. But the practice should ensure that all equipment in the room works.
Thank you for your review.
I am sorry that there were some difficulties getting things working during your appointment. Please rest assured that we have provided extra staff training and hopefully things will be smoother on your next visit.
WDC
Fantastic experience: I was very pleased with my dental appointment. I had a hygienist appointment with Emma Fizzler who is very skilled at her position and who provided an excellent service. The receptionist staff at the Woodford Green practice are also very professional and also welcoming.
Thank you for your review we are pleased to hear that our staff gave you a warm welcome
WDC
Fantastic experience: I always struggled going to dentists over the years being scared from bad experiences This dentist is amazing so clean staff are friendly and the dentist I see I have so much confidence and faith in I would highly recommend
Thanks for your recommendation it's great to hear that you have confidence in your Dentist
WDC
Fantastic experience: Very impressed with thereception staff at Woodford Dental Care who dealt with me very professionally and helpfully' The Hygienest was amazing I have never had such comprehensive cleanig nor such clear advice re maintaining the cleanliness and hopefully prolonging the life of my teeth.
Dear June,
Thank you for your lovely review! we will share this with the rest of the team
Best wishes,
Woodford Dental Care
Fantastic experience: Excellent professional dental surgery with a team and service that puts you at ease. Spotlessly clean surgery, time taken to explain any treatments as well as time taken to talk through all results Well recommended. Rachel .
Thanks for your review Rachel -it's always a pleasure to see you
WDC
Fantastic experience: Very good service and friendly advice.
Thank you for your review
Fantastic experience: I had an appointment with Nadia, the hygienist and I am delighted with the treatment that I received. She is highly professional and I appreciate the great care that she took and the helpful adivce. Many thanks, and see you in 6 months.
Dear Anthony,
Thank you for your lovely review!
It's great to hear that you had a good experience, we will look forward to caring for you in future.
Best wishes,
WDC
Fantastic experience: Woodford Dental care is the nicest and most caring dental surgery I have ever been to. I have had a dental phobia all my life and can now cope with treatments based on the care given by Jordan. Thank you!
Thank you for your review it's lovely to hear that you feel well cared for.
WDC
Fantastic experience: I've used Woodford Dental Care of many years and wouldn't think of going anywhere else. Their staff are extremely polite and helpful and their Dentists and Hygienists always give one the best advice on problems one may have with their teeth.
Thank you for your review it's good to hear that you have found the staff polite and helpful.
WDC
Fantastic experience: Great experience, service and end result. Thank you Aarun!
Thanks for your review we are pleased that you are happy with the results of your treatment.
WDC
Fantastic experience: I have always in many years received impeccable care: the receptions staff, hygienists and dental surgeons are unfailingly kind and go beyond the call of duty. And they not above sharing a joke, which may sound silly, but it does help relieve one's nerves!
Many thanks Alison for our 5* review. It’s much appreciated. WDC
Fantastic experience: Given that I have a fear of dentists, the staff were wonderful, made me feel at ease and provided a really good professional service and at all were considerate to the patients personal circumstances.
Thank you for your review it's great to hear that you were made to feel at ease
WDC
Fantastic experience: My experience with The Woodford Dental Practice has been excellent. Could not be better. Very friendly and very professional.
Thanks for your kind review
WDC
Fantastic experience: As good as a dental experience can be. Polite, efficient and punctual with quality dentists at work.
Thank you for your review
WDC
Fantastic experience: Dr Jordan is simply fabulous with teens. Builds good rapport quickly and encourages great habits for the healthy gums. Demonstration how to brush with an electric toothbrush and die tablets to help target trickier areas were amazing. Cannot recommend enough
Thanks for your review it's great to hear you're happy with your care
WDC
Fantastic experience: Staff very friendly and premises very clean. Dentist extremely helpful. Practise covers all dental work and all under one roof. I have been with Woodford Dental Care for over 20 yrs, I highly recommend it. Des in Loughton.
Thank you for your review!
Fantastic experience: Delighted with the very professional and caring treatment received. Always made to feel most relaxed.
Dear Jack many thanks for taking the time to leave your review. Woodford Dental Care
Fantastic experience: Highly recommend Dr Bhavin Patel! Not just a brilliant dentist but a peoples' person.
Thank you for your review -we definitely feel lucky to have him in our team
WDC
Fantastic experience: As a new (and nervous) patient, I was very happy and comfortable in this practice. Everyne is very friendly and professional. I felt that the hygenist did a very thorough job and gave good advice.
Thank you for your review, we hope to see you again next time!
Fantastic experience: Very friendly and efficient, especially with offering cancellations when earlier than the planned appointment.
Thank you for your review
WDC
Fantastic experience: Dr. Dimmock did a fantastic repair and filling to my chipped tooth. He was very caring and helpful. Joan Owen Dr. Woodhoo saw me urgently with a broken tooth that was scratching my tongue. He dealt with this promptly and sorted out a filling for which I am extremely grateful. Joan Owen
Dear Joan,
Thanks for your review -it's great to hear you found Dr Dimmock caring and helpful
Woodford Dental Care
Fantastic experience: I've been registered with this dental practice for many years, and I've always been very happy with the care and service I receive, both on the NHS and privately. Yesterday, I had an appointment with the dental hygienist, Margarita, who was excellent – very thorough, gentle, and professional. In fact, all the staff here – from the receptionists to the dentists and hygienists – are consistently welcoming, friendly, and highly professional. It's a great practice that I fully trust and would happily recommend to anyone looking for quality dental care.
Dear Angela,
Thank you for your lovely review we have shared this with the team.
It's great to hear that you had a good experience, we will look forward to caring for you in future.
Best wishes,
WDC
Fantastic experience: We would both like to say on our first visit we were welcomed by a very friendly receptionist which carried on through the appointment with the dentist who put our minds at ease.
Thank you for posting your review -it's great to hear that you had a good first experience
WDC
Positive experience: Can't speak highly enough of this place, my dentist Sapna is an absolute star & bringing the smile back to my face. The girls on reception are welcoming, friendly & helpful It's been costly getting my teeth corrected but it's worthwhile & in my best interests. Fully recommend
Thank you for your review
Negative experience: Peiman Yazdani was excellent, the service was otherwise terrible. Elite professionals at taking your money.
Thank you for taking the time to leave your feedback. We're very pleased to hear that you had a positive experience with Peiman Yazdani.
We're sorry to learn that you would describe the rest of your experience as 'terrible'. We take comments like yours seriously, as they help us improve. I can see that you have since returned to the clinic, and I hope your more recent experience was more in line with the standard of care you'd like to receive.
If there's anything you'd like to discuss further or if we can support you in any way, please don't hesitate to get in touch directly.
Woodford Dental Care
Fantastic experience: I recently came to the clinic for some adjustments following a previous intervention, and I was thoroughly impressed with the care and professionalism I received. The team responded promptly and supportively to my concerns, and Dr. Aicha was especially attentive. She worked with great care, took the time to explain everything clearly, and made sure I felt comfortable throughout the process. I truly appreciate the excellent service and dedication to patient satisfaction. Highly recommended!
Thank you for your review it's great to hear you would recommend us
WDC
Fantastic experience: I had invisalign orthodontic treatment for my teeth with Dr Arun Madahar at Woodford Dental Care. I am very pleased with the outcome and the whole process. Dr Madahar explained all aspects of the treatment from the outset and was always keen to ensure I was happy with how things were progressing and the next steps to be taken. I was able to book appointments at times convenient to me and the price was reasonable for the level of skill, care and service provided. I would highly recommend Dr Madahar at Woodford Dental Care for any orthodontic treatment.
Thank you for your review, we are glad to hear you are happy with your treament
WDC
Fantastic experience: The service was excellent as always. Dr Patel has an excellent chair-side manner. Didn’t have to wait long for the appointment. Didn’t feel rushed when I was with the dentist. Top service! Ultimately, what matters to me the most is that the dentist knows their stuff, and Dr Patel clearly does. Wouldn’t hesitate to recommend Woodford Dental Care.
Thank you for your feedback and taking the time to write a review
WDC
Negative experience: Unfortunately very poor appointment management practices. I booked a hygienist appointment for 28th of March (which I booked in February), only to have the clinic cancel it last minute (I received a phone call the day before). When I called back to book a new appointment I was told they didn't have availability until 20th of JUNE! A full THREE months after the original appointment date! I of course found another clinic nearby that was able to accommodate me much quicker. When I then wrote in to complain about this and cancel my appointment to get my deposit back, I immediately received a call back to say they had "just" received a cancellation (I wonder why this wasn't noticed earlier?) and would I be able to come in at 7am on the 3rd of April? To which I said no thank you, I wasn't about to get up at 7 to go to the hygienist and next week wasn't good for me anyway. It's really poor showing in my opinion to cancel an appointment last minute and then not be able to accommodate a replacement until three months later. Perhaps if your hygienists are that oversubscribed you could consider staffing more? Just a thought.
Thank you for your review and we are sorry you felt the need to leave us a 1* review.
We are sorry that your hygienist appointment was cancelled. We are only human and on rare occasions are staff are unwell and we unavoidably need to cancel. On this occasion our other hygienists were not available to cover the shift.
We have opened some extra clinics and do have appointments available before June, I can see that Reception have tried to call you and not been successful -if you would like to give us a call on 0208 504 0262 we would be happy to book you in.
Woodford Dental Care
Fantastic experience: I always feared going to the dentist and avoided the dentist for many years. I now have regular checkups and see Samira (hygienist) every 3 months. Samira is extremely professional, makes you feel at ease, and is patient and gentle. The staff at the practice are lovely. 5 stars from me
Thanks for your lovely review which will be shared with the team
WDC
Fantastic experience: Always kind courteous and professional. This is an excellent dental practice
Thanks for your review
WDC
Positive experience: Generally I've been happy with the service, but I haven't been pleased with how often my appointments are cancelled (sometimes reschedule twice). It seems that diaries are booked solid, so when appointments are cancelled, you go to the back of the queue unless you see another practitioner who has availability sooner. As an example, I booked my hygienist appointment 6 months ago, but had it cancelled this morning and was told I'd have to wait a further 4 months to see my usual hygienist. Majority of the staff seem to freelance between other practices, and may only be at Woodford Dental 1-3 days a week. If you would prefer to receive dental care from one practitioner, then Woodford Dental may not be the place to go.
Dear Elizabeth,
Thank you for your review -we're pleased to hear that you've generally been happy with the care you've received, but we're truly sorry for the inconvenience caused by the recent appointment cancellations.
We do have appointments available within a week, however the hygienist you had chosen to see did have a long waiting list and we completely understand how frustrating it is to wait several weeks for an appointment, only to have it rescheduled. Please rest assured that this is not the experience we aim to provide. All of our other hygienists are trained to high standards and are able to provide the same level of care you are used to receiving.
The hygienist responsible for the cancellations you mentioned is now no longer with our practice.
Best wishes,
Woodford Dental Care
We really appreciate your feedback—it helps us to improve. If there’s anything further we can do to assist you, please don’t hesitate to reach out directly.
Fantastic experience: Another great visit to Roy Woodhoo at Woodford Dental Care, who was calming and efficient despite me being an extremely nervous patient who delays dentist visits for as long as possible. My replacement filling was in with no pain or discomfort (other than the drilling noise) in no time.
Thank you for your review
Fantastic experience: Very professional service, dentist performed procedure well and without any discomfort. Always explains what he is about to do and gives good advice on dental care
Thanks for your review -we're glad to hear you find our service professional
WDC
Fantastic experience: New customer to practice with my older mum , check up and a second visit for a filling . I cannot thank Sapna ( Dentist) and Tash ( Dental Nurse) enough for looking after my mum , gentle , caring , friendly , very helpful , fully explained everything and they were both very patient indeed . Thank you . 5 ⭐️ Highly recommended.
Thank you for your review, we are glad to hear your mum had a good experience and we will share this with the team
WDC
Fantastic experience: Extremely professional and helpful, thanks to Dr Ella Levene all my dental problems sorted. Would recommend Woodford Dental Care
Thank you for your recommendation
Fantastic experience: I had a very good visit last week with the great reception team Ami& Lynne who were so patient & extremely reassuring and understanding and accommodating. The receptionists are an asset to Woodford dental care. My visit with Anne Grew and Maya Karnad extremely supportive they were amazing am so thankful that I have the best practitioners looking after me and not forgetting the caring nurses Cinthya & Neelam for taking care of me you all were really awesome . Apologies if I spelt your names wrong xxxx
Thank you for your review which has been shared amongst the team
WDC
Fantastic experience: 5 star service as always! Sapna and Tasha are an amazing duo and can even make a filling a pleasant experience!
Thank you for your review -the team were pleased to hear this feedback
WDC
Fantastic experience: My experience at Woodfiord Dental Care today has been exceptional.The skill and professionalism of my dentist Ella has been of the very best. At every step she explains clearly what is about to happen and the reasons for it. Her calm and reassuring manner and concern that everything felt right with my teeth was really impressive. Clearly an outstanding practitioner and a credit to Woodford Dental Care.
Dear Mr Collett,
Thank you for your review.
We are pleased to hear that you have been happy with your treatment and look forward to seeing you again at your next check-up.
Best wishes,
Woodford Dental Care
Fantastic experience: Very professional, caring and kind. Second visit, this time to the hygienist..very efficient lady and although it was very painful she was very caring , very informative and thorough..thank you..
Thank you for your review
WDC
Fantastic experience: I had visited recently for my dental treatment was very impressed the job was done by Jordan very much impressed.
Thank you for taking the time to post a review, we will pass on your nice words to Jordan!
WDC
Fantastic experience: Excellent customer service got emergency appointment on the spot. Doctors treat me on the spot.
Thank you for your review
WDC
Negative experience: I have always been happy with this practice But this evening I phoned to make an appointment for a 30 min hygienist appointment my gums are in general good condition so did not need 1 hour. I was told by the receptionist that there might not be enough time to do upper and lower teeth in 30 mins.Which shocked me I felt like she was was really insistent that I should have the longer appointment I have had many hygienist 30 min appointments and they have always managed to do both sets. In that time. Unforuatley I have decided to go elsewhere for this treatment
Dear Mrs Sunderland,
Thank you for posting your review.
We are sorry that you were not happy with your conversation with the Receptionist.
When patients see the Hygienists, they will recommend how long a patient needs to be seen and the frequency and this is dependent on the gum health.
As our receptionist advised, if you wish to book an appointment for shorter than what has been recommended, we are happy to do this, however the Hygienist may not have enough time to complete all of the treatment in one session.
If you have any further questions please do not hesitate to get in touch.
Woodford Dental Care
Fantastic experience: Such a clean nice welcoming dentist and my dentist Jordan such an amazing guy couldn't fault him or he's work!
Thank you for your lovely review
WDC
Fantastic experience: Jordan was exceptional. Highly professional, compassionate and outstanding all round.
Thank you for your review
Fantastic experience: Lynn (hopefully spelt correctly) went the extra mile to greatly assist my son, who was in a lot of pain yesterday. She understood my concerns and immediately addressed them - truly an exemplary service - we are so grateful; Lynn should definitely be commended for her professionalism and dedication! The dentist, Jordan, was nothing short of exceptionally wonderful - taking such great care and pride in his work - which is done so efficiently - and he always openly offers lots of help and guidance. The dental assistant was endlessly reassuring and kind towards my teenage son. Always keeping the room spotless and hygienic. All in all, this is one slick operation! Thank you to the entire team - a highly recommended dental surgery (lots of parking opposite btw).
Thank you for this lovely review -the team were pleased to hear it
Natalie Stavri
Practice Manager
Fantastic experience: My visits with Rebecca are always pleasurable, she has a lovely manner and is very gentle and professional.
Thank you for your review
WDC
Fantastic experience: I have been visiting this practice for over 40 years and have always had excellent service. I have no hesitation in recommending Woodford Dental Care.
Dear Barbara,
Thank you for your lovely review!
It's great to hear that you would recommend us and were happy with the service.
we will look forward to caring for you in future.
Best wishes,
WDC
Fantastic experience: my hygienist appointment went great. I thought Rebecca the hygienist is brilliant and friendly hygienist . she always make sure Im ok during my hygienist appointment . very nice modern style in dentist woodford dental care. sometime I looked anxious about any appointments . my teeth felt very clean after hygienist appointment . Im very satisfied
Dear Ruba,
Thank you for your review. We are glad to hear that you are satisfied and that you have found the service friendly. We look forward to caring for you next time.
Best wishes,
Woodford Dental Care
Fantastic experience: Such a lovely dentist. Extremely friendly and kind. She explained everything so clearly and was really helpful. 100% impressed.
Dear Jackie,
Thank you for your lovely review it's great to hear that you are happy with our service
Best wishes,
WDC
Fantastic experience: Had another appointment with Jordan and as usual he was very thorough and he kept me really at ease knowing I am a very nervous patient,He has given me my smile back I would highly recommend this practice
Thank you for your review it's great to hear that you would recommend us!
We look forward to providing your care in future
WDC
Negative experience: I had a very disappointing experience with this practice. A hygienist spent 20 minutes repeating a dental health check that was already done during my last dentist consultation—completely unnecessary. She then informed me she could only do half of the cleaning and asked me to come back and pay another £126 to finish it. There was no explicit consent for the additional check, and I was essentially charged double the original price. This shows a lack of professional standards and basic ethical values. I wrote a complaint letter over a month ago, and the practice has yet to respond. I cannot trust this place and would not recommend it to others.
Dear Helen,
Thank you for your review and we are sorry to hear that you were disappointed with your visit.
You mention having written a complaint letter, however we have not received any letters (or emails) from you.
Whilst a Dentist takes basic gum measurements, a Hygienist takes more in-depth measurements which are used to monitor the progression of gum disease. Depending on the severity of gum disease, a patient may need more than one appointment. You can find more information about hygienist services on our website in the advice section: https://www.woodforddentalcare.co.uk/_files/ugd/438461_3886e98fc40a422192cc4634c2888b9a.pdf
If you would like to discuss this further, please get in touch with us either in writing or by phone.
Woodford Dental Care
Fantastic experience: Really helpful reception staff, excellent customer service. Very busy practice but they always try to assist when they can, I used to hate dentist visits but feel very assured going to see anyone at this practice. Thank you!
Thanks for your review it's great to hear that you feel assured at your visits
WDC
Fantastic experience: The ladies on reception are always friendly and efficient. My dentist Dr Anne Grew is easy to talk too and always happy to answer my questions. It really is a pleasure to visit the practise.
Thanks for your review
It's great to hear that it's a pleasure to visit the practice
WDC
Fantastic experience: Excellent service provided Nadia, probably one of the best ever dental hygienists i’ve used.
Thank you for your review
Nadia will be pleased to hear the feedback
WDC
Fantastic experience: Najma Hersi was fantastic - the results on the day were great but after just a week if applying some of her advice and I can already see a huge improvement. I'd highly recommend her and the practice in general based on my experience.
Thank you for the review -Najma was pleased to hear this feedback
WDC
Positive experience: Always been pleased with treatment at this practice but very disappointed to learn today from the reception staff that people who require extensive hygienist treatment (not just a general clean and polish ) are entitled to some NHS treatment..This needs to be apparently agreed by your dentist (this has never happened despite me being a patient for a long time and my condition obviously documented on the company’s system) - I now have to discuss this with the dentist at my next check up. Why is this no offered to patients who need it???
Dear Jacki,
Thanks for your review.
From looking at your notes this seems to differ to what the discussion was. If you would like to give us a call on 0208 504 0262 we are happy to discuss this with you.
Best wishes,
Woodford Dental Care
Fantastic experience: I have been going to Len for my work and he is the best, sets you at easy, we have a great chat while I’m there and the work is always amazing
Thank you for taking the time to share your experience
WDC
Negative experience: Reception staff is very unfriendly . They failed to notify us for cancelled appointment . Checked the emails all was just booked appointments and no cancellation. We turned up there and they behaved like it’s our fault somehow. Disappointing.
Dear Ivelina,
We are sorry that there has been some confusion and that your appointment was cancelled.
We have checked your records and can see that a text message was sent to you to cancel.
Woodford Dental Care
Fantastic experience: I had a hygienist appointment with Samira at Woodford Dental Care the other day and I thought I would mention what a worthwhile thing it was to do. I am a bit of a nervous patient and Samira was happy to apply numbing gel to my gums and seems happy to engage with her patients to make them feel at ease and forget that they are at the dentist. Well done and thank you. My teeth still feel as though they have just been cleaned.
Thank you for your review Samira will be happy to hear this
WDC
Fantastic experience: My experience with having some fillings replaced by Dr Sapna and her assistant has been excellent! I've had rather traumatic experiences with a family dentist when I was a child (especially when I needed local anaesthetic by injection) but she was very gentle and she made me feel completely at ease as she explained what she was doing throughout. She is a valuable member of staff and I know I'll be in good hands with her and her assistant!
Thanks for your lovely review it's great to hear you felt at ease -Sapna is indeed a very valuable member of staff!
WDC
Fantastic experience: Ella (Dentist) is very nice person with a lovely demeanour. She has a genuine warmth which relaxed me in what had been an stressful week of tooth pain. She is thorough with her explanations. She was like a close friend giving me advice for my benefit. Her dental nurse was friendly as well. Extremely happy as usual with the service received.
Dear Patrice Newsam,
Thank you for your lovely review we have shared this with the team.
It's great to hear that you had a good experience, we will look forward to caring for you in future.
Best wishes,
WDC
Fantastic experience: It an amazing place!!! I had an appointment this morning, let me tell you that if you need a stupendous treatment and lovely company book yourselves with Doctor Jordan and his lovely nurse Sheila!!!
Thanks for your lovely review, the team were pleased to hear this
WDC
Fantastic experience: Been impressed with everyone I've seen at the practice and they really put you at ease and take the time to explain everything.
Thank you for your review it's good to hear that the team put you at ease
All the best
WDC
Fantastic experience: I came here for extensive implant and veneer work and would highly recommend this practice. Bhav and Monica were excellent. Extremely caring, thorough and helped me to understand the various parts of the process. Couldnt be happier with the results, 10/10.
Thanks for your feedback -Bhavin and Monika were delighted to hear this
WDC
Fantastic experience: Really great Dental Practice I’ve done most things here from check-ups to hygienist to Invisalign and whitening and it’s been great every time. Huge thanks to Dr Arun the orthodontist who has helped me achieve amazing results with Invisalign - I’m so happy with it.
Thanks for your review it's great to hear you are happy with your treatment
WDC
Fantastic experience: Dr Manisha Punj was amazing and so thorough with checking my teeth! She was professional, kind, and made sure I felt comfortable throughout. The clinic is modern and clean, and the procedure was quick and painless. I highly recommend Dr Manisha Punj!
Thank you for your review
Fantastic experience: First time here, had an emergency appointment for a broken tooth. Reception team are lovely, so helpful and explained everything no unexpected surprises. Dr Bhavin Patel was very friendly, professional and polite. He explained everything and showed me photos of my tooth (never had that before) and explained the X-ray, we went through the options for repair weighing up cost and function/longevity. Very happy with my visit, going back in a few weeks to replace my temporary filling for more permanent repair could have booked sooner but I work shifts and wanted Dr Patel to do the repair. Thank you,
Thank you for your review, it's great to hear that your first visit went well and we look forward to providing your ongoing treatment
WDC
Positive experience: Reception are always helpful, kind and friendly. The hygienists are variable in their competence. Jayna is excellent and gets booked up well ahead. The one I saw was polite but not confident - unfortunately she burned the enamel on my incisors while polishing them. She still works here. The dentist I saw for a routine check up was competent and efficient. She has been here over a year so I would expect a more confident clinician who doesn’t talk at the patient in order to hurry the consultation along.
Thank you for your review.
It would be unusual for enamel to be able to burn from being polished and we have not heard of this before within Dentistry.
If you would like to get in touch either by telephone or email then we can address the points which you have raised.
Best wishes,
Woodford Dental Care
Fantastic experience: As new patient to the dental practice I felt very comfortable they were very informative and caring to my needs.
Welcome to the practice Michelle and thanks for taking the time to share your review.
We look forward to caring for you in future
WDC
Fantastic experience: My appointment was on time. The hygienist was really helpful and listened to what I said. She answered my questions fully and I felt cared for by all the staff
Thank you for your review
Negative experience: Just to register I was charged £60. First £30 after an online register; the balance of £30 the next day during my first visit. 2 x-rays for £22 which were reasonable. A total of £82. That cost of £60 was just to chat with the dentist about dental care and a look at my teeth. I'm 75 years and don't need to be lectured about dental care. It was my yearly check up. Deep cleaning would be a further £120 done by a hygienist. I have a front crown that I wish to change. On your website a all ceramic e-max crown was quoted as £550 but the handout that the dentist gave me quoted was £705. That's not right. Cheating! Very disappointed by a dental care that seems to promote efficiency. So on the whole Woodford Dental Care didn't do very well.
Thank you for your review.
We are sorry to hear that you were unhappy with your appointment.
The £60 check-up includes a thorough examination of your teeth and gums, screening for oral cancer, taking measurements of your gum pocket depths to assess gum health and oral hygiene advice.
We are a prevention based practice and give patients advice on how to care for their gums and teeth at home, which will reduce the need for as much treatment with the Dentists and Hygienists.
Our initial hygiene appointments are 55minutes long which allows the hygienist to take in depth measurements of your gum pockets and measure your periodontal health over time. After the initial visit, the hygienist will advise how long they need to see you for at further visits. Following their oral hygiene advice reduces the need for longer appointments.
Regarding the issue you have raised about the crown, if you would like to get in touch we can look in to this for you.
Best wishes,
Woodford Dental Care
Fantastic experience: I was treated by Dr Ella. She was very professional and sweet. She kept ensuring I was comfortable and okay through out the treatment. She also talked me through everything so I knew what she was doing at every step and why she was doing it. I would definitely recommend Woodford Dental especially Dr Ella :)
Thanks for your review it's great that you would recommend us
WDC
Positive experience: I highly recommend this dental surgery. Very friendly staff. The dental team are knowledgeable and put you at ease. I’d love to see the building accessible for all. It is not friendly for wheelchairs or prams.
Dear Sophia,
Thank you for your review.
We have tried to get a ramp installed as there are a couple of steps up into the practice, however the council would not permit this.
We do have a portable ramp which we put out for our patients who are wheelchair users and our staff are also happy to help lift a buggy in; if you need help when you arrive please let the Reception team know and they will be happy to assist.
If you require your appointment to be on the ground floor, please let our Reception team know when you are booking an appointment.
Best wishes,
WDC
Fantastic experience: I recently had a few appointments here and I’m very happy with the results. Dr Sapna was very understanding and took the time to listen, she then presented a plan and carefully went through this with me. During my treatment, over a few weeks, Dr Sapna checked on me throughout and was very reassuring. The final results are way above what I was expecting. Dr Sapna has given me back the confidence to smile again, without covering my mouth with my hand, for the first time in 20 years. Reception staff and dental assistants are welcoming and caring. Excellent and highly professional dental practice.
Thank you for this amazing review -we will make sure that we share it with Sapna.
All the best,
WDC
Fantastic experience: I was seeing a new dentist (for me) but her previous patient was unwell and I was warned that there could be a delay of around 20 minutes, which meant my one hour car parking ticket might run out. I was offered the opportunity to see another dentist, which I took. He was kind and careful with my check-up and I was out well before my parking ticket had expired. I have been a patient at this practice for well over 25 years and am always very happy with the treatment I receive, both from the caring reception staff and the dentists. This continues, so thank you once again!
Thank you for your review, it's always great to know our longstanding patients are happy
WDC
Fantastic experience: I'm very pleased with the way I was treated at Woodford Dental Care on the 1st of August 2024 The dentist Zainaband her assistant Ash took very good care of me .The extraction was very quick and I haven't had any issues with pain Excellent service thank you very much
Dear Beatrice,
Thank you for your lovely review, we are glad to hear you are pleased with our service.
Best wishes,
WDC
Fantastic experience: I recently chipped a front tooth while on holiday. On return, I was able to get an appointment with Jordan Dimmock within a week at which he fully repaired the tooth, with an amazing colour match. I couldn't have been more delighted to get the problem dealt with so quickly and with so little inconvenience.
Thanks for your review it's great to hear you are happy with your treatment
All the best,
WDC
Fantastic experience: I saw Ella for a very big filling, she really is amazing, I feel she takes her time and explains what she’s doing to really put you at ease. Her work is perfection and she explained I might feel some discomfort after for a couple of days .. I have felt no pain at all . She really is a total gem . Very Kind, and highly professional .
Dear Stephanie,
Thank you for your lovely review. It's great to hear that you were put at ease by Ella and that your treatment went smoothly.
Best wishes,
WDC
Fantastic experience: I have been with Woodford Dental care for decades. I can’t rate them high enough. For example, yesterday a cap came off a tooth at 7pm. I called at 7.05pm. The lady who took my call can only be described as a goddess. She got me in at 7.30pm. I got the perfect service, care, no pain and all fixed before 8pm. Beat that! I was also in earlier so special mention to Dr Ella.
Dear Paul,
Thank you for taking the time to write this lovely review,
I have passed this on to the rest of the team!
It's great to hear that you had a good experience,
we will look forward to caring for you in future.
Best wishes,
WDC
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