The Dental Hub

Information about The Dental Hub
YO31 9HU, York
Opening hours
- sunday: (closed)
- monday: 8:45-17:15
- tuesday: 8:45-17:15
- wednesday: 8:45-17:15
- thursday: 8:45-17:15
- friday: 8:45-17:15
- saturday: (closed)
Our comment from Best Dentists about The Dental Hub:
The Dental Hub is a highly regarded dental practice in the United Kingdom, known for its outstanding service and welcoming atmosphere. Patients consistently commend the friendly and professional staff who excel at making even the most nervous individuals feel at ease during their visits. Key highlights of this practice include:
- Efficient Appointment System: Many reviews mention the quick check-in process and timely appointments, allowing patients to receive care without long waits.
- Expert Dentists: The dentists at The Dental Hub, such as Mr. Hodur and Ms. Cara Makin, have received praise for their gentle approach and thorough explanations of treatment options.
- Compassionate Care: Staff are noted for their kindness and support, particularly with patients who experience anxiety. Many reviews highlight the attentive demeanor of both dental and reception staff, creating a comforting environment.
- Quality Treatments: Patients report satisfaction with various treatments, including fillings, extractions, and emergency care, all performed efficiently and effectively.
- Modern Facilities: The practice boasts a modern and clean environment, which adds to the overall positive experience.
Overall, The Dental Hub stands out for its commitment to patient comfort, professional excellence, and a cheerful, supportive atmosphere. It is highly recommended for anyone seeking dental care in a welcoming setting.
The Dental Hub: Reviews
Fantastic experience: I broke a tooth on a hard sweet last night! The following day I rang the Dental Hub, and I instantly forgave them for leaving me in a queue on the phone for 58 minutes because they found me an appointment that afternoon at 2pm.Was seen on time by Magdalena, who after examined the damage was very clear explaining my options, which are all arranged now. Great service and friendly staff made a visit to the dentist a pleasant experience.
Fantastic experience: Friendly and professional. Always put nervous patients at ease
Fantastic experience: Quick check in. James is my dentist and is excellent. Appointment on time. Reception staff very good and efficient.
Fantastic experience: I had filling with james and I am a very nervous patient and he always makes me feel ok I have had bad experiences in past so I like to see james as I feel confident
Fantastic experience: No issues first class service from James And reception team Awesome!
Fantastic experience: Very friendly staff and really helpful. The treatment was an emergency 111 appointment & it was done very quickly & efficiently. The staff were great with me afterwards, when I was having a bit of a meltdown. Thank you.
Fantastic experience: Very well carried out, and not too painful!
Fantastic experience: A first class Dentistry. The treatment i received was excellent and all the Staff on Reception were very helpful and friendly.
Fantastic experience: I visited the dentist today and I can honestly say it was a waste of time and I felt like I paid for nothing. The dentist was pleasant and I'm sure he did his job, but all the work seems to be done by the hygenist now, unless actual filing etc need doing. I was in for less than 5 minutes and despite having some gum bleeding, he just checked, did no cleaning etc.
Fantastic experience: Absolutely fantastic. As always! Appointment on time and just as expected and previously discussed. Beautifully clean environment and attentive staff, all round. Amazing!
Fantastic experience: Came as an emergency patient, can't fault the experience. All the staff were friendly & helpful & the dentist showed kindness & empathy
Fantastic experience: Not been to a dentist but that was outstanding result lovely reception and not long to wait great advice and will hope to return
Fantastic experience: James was very friendly, greeted me and asked how my extration had gone. I explained what a good job he had do for me. He did a very thorough examination and explained all my options to repair my teeth.
Fantastic experience: Fantastic treatment for my daughter today from Cara. Thank you
Fantastic experience: Excellent service! Fast quality treatment and helpful friendly staff
Fantastic experience: Had a tooth extraction this morning and my dentist Jess and her assistant were amazing! Very reassuring and took very little time at all.
Fantastic experience: This was an emergency appointment due to a lost crown and broken tooth. I was given the choice of trying to have the tooth removed there and then, or being referred to the hospital, because the tooth was below the gum line. I chose to have it removed, and the result was excellent. Very good and quick service.
Fantastic experience: Excellent dental care, everyone at the practice are helpful and friendly, I’ve always been completely satisfied with the dental care.
Fantastic experience: Top-notch treatment from Ms Deng and her super assistant (sorry, didn't get your name) over the last few years; kind, sensitive, explains everything. Excellent all round. Thank you.
Fantastic experience: Over a number of weeks had new upper denture fitted, 4 teeth extracted and excellent care. Looking forward to completion by the very caring and skilled staff.
Fantastic experience: I was booked in for a deep clean with Ms Cara Makin who asked if I’d had this treatment before which I have. She explained exactly what a deep clean does and my examination began. It all went well, I didn’t require anaesthesia, always a bonus, and the whole experience went better than I could have imagined. I had a query that Ms Makin fully explained and made a referral for the necessary investigation. Thank you.
Fantastic experience: Fantastic treatment as per usual !!!!. Am a long term patient of yours and hope to be for a lot longer ! Well done !
Fantastic experience: Miss Dang was amazing, very patient and kind I've been nervous at the dentist for many years and she was very understanding
Fantastic experience: Great ladies on Reception, who are knowledgeable, friendly and welcoming always have a smile. Appointment system is much better, text reminders are brilliant. Hygienist, Dentist and the Nurses are all really good and helpful. Would highly recommend.
Fantastic experience: Lovely practice, downstairs waiting area had plenty of room, all very nice and new. The lady my children saw this time (different lady from the last few times) was lovely, very attentative and explained things well.
Fantastic experience: Mr Hodur is the best dentist me and my family have ever had. We were delighted he is committing to the refurbished surgery (which looks brilliantly unrecognisable on the inside). He is a confidence-inspiring, caring man and if you’re his patient you are very, very fortunate.
Fantastic experience: Brilliant first time in years dentist no pain no after pain extraction love this dentist will go every six moths now if she’s on. I left it two years! Last one ripped a tooth out bled for hours in pain for days ! That’s why ?
Fantastic experience: I have been registered at this practice since I was a child, quite along time. It has changed hands recently, but the service it is just as good as before, even more so as it has expanded its operational capability to see more patients. I normally see a different dentist for my routine check ups but on this occasion I required an emergency appointment. I booked this at the practice and was put on the list for a cancellation if available. I was contacted three days before my scheduled appointment and seen earlier. The treatment I received was excellent and reassuring. X-ray, information about the problem, an initial course of action and follow up plan. Great service, excellent dentists and assistants, highly recommended practice.
Fantastic experience: Thank you to both Mr & Mrs Hodur who sorted my root canal treatment and fitting of a new crown. Everything went smoothly and pain free. My treatment at the practice is always outstanding. Thanks again.
Fantastic experience: Friendly and efficient staff. Very prompt. Always put me at ease. C.Patchett.
Fantastic experience: I have been using this practice for about 35 years and always found it to be very professional. The reception team are always lovely, smiley and helpful.My recent appointment was with Mrs Hodur who was lovely with a very gentle manner . She was very thorough and explained everything. I usually see Mr Hodur and again he is gentle and seems to go the extra mile to find the best solution to any problems. I would highly recommend this practice
Fantastic experience: I was unavoidably late by ten minutes but Jess was brilliant and did a super job. There was a lovely atmosphere - helps when you're a bit stressed!
Fantastic experience: Once again may I thank all concerned at the dental hub for the care and attention I received for the extraction of a tooth . So professional in all aspects. Kind regards Mr Winterburn.
Fantastic experience: The staff are always friendly and helpful, the dentist gives you option of treatment available and never pushes anything on you, im very pleased that i have the use of this dentist, it spotless and very well run.
Fantastic experience: 111 emergency appointment. Really nice staff . Talked me through everything . I’m looking for a surgery to be taken on as a customer for the future .
Fantastic experience: I am often very anxious when going to the dentist, but they are always kind and accommodating. Ms Walton talked me through each step of the appointment and taught me how to properly care for my teeth.
Fantastic experience: I have had a few issues with a crown I have had fitted. But hopefully these will be addressed and corrected in the following weeks... I would highly recommend this excellent service...
Fantastic experience: I am a very nervous patient and worried about any treatment. The dentist put me at my ease (as best she could) and did the work as quickly as she could
Fantastic experience: I am quite a nervous patient, and booked a hygienist and extraction appointment together to ‘get it over with’. The receptionists immediately put me at ease with their positive and friendly welcome. The hygienist was friendly, thorough and did a great job, despite my teeth not having been seen to for five years (!) I needed a wisdom tooth removed, which was not a pleasant thought. However, the dentist had such a calm, confident and thoughtful manner that I immediately relaxed. It wasn’t what I call fun, but nor was it traumatic in any way. I liked hearing that he loved his job, as it gave me confidence that he would not be cutting any corners or rushing to get finished. The surgery has sufficient car parking for patients, and provides a pleasant waiting room and toilet facilities. Patients with limited mobility are well catered for. Appointments run to time, in my experience.
Fantastic experience: Lovely service and nice premises. The dentists are super friendly always give good advice and support
Fantastic experience: Excellent service. Fitted me in next day to fix a broken tooth. The dentist was pleasant, informed me of everything that was going to happen and dealt with it quickly and efficiently . Very happy with my appointment today. Thanks to the team. Brian
Fantastic experience: Lovely hygienist Explained everything gave good advice Admin staff also friendly and helpful
Fantastic experience: I had a very warm welcome from the reception staff before my appointment with Krzysztof Hodur today. I’m a very nervous patient when it comes to the dentist. But as always I was treated with kindness and compassion while having my treatment. Nothing is ever too much!
Fantastic experience: For me, being allocated a new dentist is daunting, however I was very impressed with the care & consideration I received from Cara Makin today. Thank you
Fantastic experience: Didn’t have to wait long. Very efficient. They were hard to get hold of to make the initial appointment - their telephone system only set up for you to leave a message. Good seevice though once I was in.
Fantastic experience: Bryony provides an excellent hygienist treatment. She is so gentle and caring. Her warm manner is another positive.
Fantastic experience: On time, very polite and explained what options were available following my routine checkup.
Fantastic experience: Mr Hodur is a fabulous dentist. He is calm, relaxed and reassuring. I have every confidence in his professional abilities.
Fantastic experience: A thorough examination of inside mouth and jaw as well as teeth and a very friendly, polite and professional experience at my check up today
Negative experience: Not too happy expecting a check up but book in as an emergancy?? as I'd mention a loose wisdom tooth but reception and manager did sort it and gave me an appointment for tomorrow
Fantastic experience: I’ve been using this dental practice since about 1992, I’ve always had excellent treatment. Over the last few years, the investment in the business to somebody looking in from the outside has been substantial and it’s now the best Practice it’s ever been in everywhere.
Fantastic experience: Very helpful, explained everything very well. Felt very comfortable
Fantastic experience: An excellent dental practice. Such nice staff and a completely rebuilt building. I like going to appointments! my dentist and his wife are excellent dentists. I trust them completely.
Fantastic experience: Brilliant surgery, brilliant people, brilliant treatment, what more could you possibly want.
Positive experience: I’m a little bit disappointed after my app. This was my first ever Hygienist visit. The whole appointment lasted about 12 minutes. I have a dental implant and wasn’t given any advice on how to clean around it but just sent on my way after a very quick clean. My partner is a Dental Nurse and informed me this isn’t good practice and that the hygienist should have spent more time and communicated better. I probably will go elsewhere for hygienist appointments in future.
Fantastic experience: I was greeted by a friendly receptionist. My Dentist was Cara, Cara and her associate nurse were kind,gentle and respectful of my condition and needs. The work I had involved in couple of fillings, all completely painless and satisfying. Thank you, to you all. D S.
Fantastic experience: My appointment today was an emergency one via 111. At the appointment I required an extraction and was very anxious and upset as this was not planned. The dentist and nurse were both so supportive and fully explained the procedure and checked how I was was during the procedure. The procedure went exceptionally well and I feel so positive about this experience despite my anxiety.
Fantastic experience: Great service. Friendly and professional staff. Magda, dentist, understood my sensitivity and adjusted the treatment accordingly. Her assisstent was friendly and caring. I also appreciated the cleanliness and the appointment to run on time.
Negative experience: Extremely disappointed. My appointment was originally booked to see a dentist for my 6 monthly dental check up. I only saw a hygienist and I don't feel confident that I have had a proper dental check up like the dentist normally does.
Fantastic experience: I was pleased with the prompt service this week when I rang up about a troublesome crown Mr Hodur saw me and explained what was required and got me booked in on the Saturday for initial treatment. Root canal was carried out on the following Tuesday Very relaxed and considerate and professional staff
Fantastic experience: Excellent emergency appointment again . This practice go above and beyond to assist . Reception staff and the dentists I have seen all fantastic.
Fantastic experience: Visited to have a filling repaired. Treatment was carried out on time, very efficiently and to my complete satisfaction.
Fantastic experience: The best dentist and receptionists in Yorkshire. Very organised and a well run dentist. You are made to feel a special customer thank you for sorting out my cracked tooth. Service with a smile.
Fantastic experience: Been with Mrs Hodur over 20years Couldn't get better While waiting please could you show Queens and Wimbledon tennis on screen in the waiting room Not football Happy face
Positive experience: Very friendly staff, very modern practice and I was called in on time. Only reason I dropped a star is that the car park isn't big enough, every time I have visited I can't get parked. I had to park in a nearby street and walk.
Fantastic experience: Excellent dentist; very welcoming and efficient reception staff.
Fantastic experience: Have been registered here for a year or two now and yesterday had a tooth removal. Absolutely faultless service. Was in and out of there in under 15 minutes including waiting time and having an injection. Couldn't recommend highly enough.
Negative experience: My appointment was 2 mins long, there’s no feedback no quick clean up. The dentist has gone massively down hill from the old days.
Positive experience: First class service hardly had to wait The only thing that I found was it was hard to park as the car park was full and had to park on the nearby street.
Fantastic experience: Great service as always...called this morning as I broke a tooth over the weekend and they managed to squeeze me in for a filling repair same day.
Fantastic experience: From walking in to having my tooth out and leaving I felt cared for and the people who work there friendly kind caring. The place was clean and organised thank you
Fantastic experience: Thank you for fitting me in today ,a big thanks to bethany ,once again your kind gentle manner sorting me out ,always the same never too much trouble ,Everyone at the hub is so friendly,from walking in at the front door great reception team .E Patton
Fantastic experience: Reception staff are always professional and polite. Mrs Hodder was lovely (as usual). If you could ever enjoy going to the dentist, then this is where it would happen.
Fantastic experience: Very efficient, friendly service from everyone. Mrs Hodur is the best dentist I have had. Thank you.
Fantastic experience: As always friendly welcome Excellent dental treatment Service is fabulous
Fantastic experience: Appointment through 111, they were friendly and helpful and it was clean. Even has parking. Going back for an extraction. Would recommend.
Fantastic experience: I was greeted by my new dentist and her assistant (I don’t know names sorry ) who made me feel at ease and welcomed - very gentle and informative Also gave some good advice on after care and cleaning Thank you
Fantastic experience: Saw me at very short notice with an emergency appointment. First class service and really impressed. I'm really grateful to not be in the pain I was in and would look at being a customer if I lived closer
Fantastic experience: Quick, efficient but thorough. Felt as ease or as much as you can at a dentist.
Negative experience: Mostly good, but on this I was booked in for preliminary work to fit a post for a post and crown cap and they didn't have the right sizes post in the whole surgery. So a complete waste of 3 hours travelling time. Complete lack of stock control, this needs addressing.
Positive experience: A little deflated and frustrated that on arrival I found my appointment had been cancelled without notification!! This despite presenting my appointment confirmation email received some time ago! No explanation given, but fortunately I was able to see another dentist at short notice. It would be helpful to receive confirmation of appointments a few days prior to attending as I’ve lost confidence in the booking system..or possibly the operators. Despite this the visit went well. Thanks to George and his assistant.
Fantastic experience: As always brilliant and professional treatment from Mr Hodur and as always a bit of witty chat :)
Fantastic experience: A massive shout out to Theresa, the dentist we saw today. She was really friendly, lovely and so great with my 3 year old daughter.
Fantastic experience: Paid 6 visits to the dentist over the last few weeks on all occasions all staff responded to my needs in a professional efficient manner. All personnel were friendly and polite. Dental surgeon excellent.
Fantastic experience: Briony is a very good hygienist. She does a thorough job, helps my cleaning routine with info and videos. Would highly recommend
Fantastic experience: Good communication at reception and excellent treatment whilst in the chair, very professional friendly and again good communication. Many thanks
Fantastic experience: A fantastic place with amazing staff. I've been well looked after for years, and the children have always been treated with kindness, being made to feel relaxed and cared for.
Fantastic experience: Both reception and dental staff were friendly, welcoming and helpful.
Fantastic experience: Very pleased with our visit today. Our Dentist and all staff were extremely friendly and helpful throughout.
Fantastic experience: The dentist are nurse were so patient and reassuring. The building itself is immaculate. Very highly recommend
Fantastic experience: Great service, Cara is a very good dentist very experienced and pinpointed the problem very quickly and now I’m pain free. Would absolutely recommend to anyone needing their teeth fixed !
Fantastic experience: Always a friendly and professional service from the minute you walk through the door. Reception are always lovely and the dentists and their assistants put you at ease, are attentive and professional. Absolutely great, first class treatment. Feel very grateful to be a patient at this practice.
Fantastic experience: Great service, Dentist was really good and reception couldn’t do enough…..
Fantastic experience: Greeted warmly and professionally, Krys was on time and dealt with me as efficiently as ever. Full marks to all concerned
Fantastic experience: I had bad toothache and was fitted in straight away when I arrived. Mrs Hodur as always was lovely and dealt with the problem effectively. Thank you.
Fantastic experience: The 2 ladies i saw today at 12 clock was fantastic talked me through things I was really scared upset they looked after me really well
Fantastic experience: A very professional service, from arriving at the reception then on to the treatment room.
Fantastic experience: The Dental Hub has excellent staff from the front of house to the dentists in this newly refurbished surgery. Very professional and considerate and top class hygiene, many thanks as always!
Fantastic experience: It was the first time seeing george today at the dentist. I would highly recommend him ,he is so gentle. He was amazing with my 3 year old aswell .
Fantastic experience: Dentist did a great job, didn't even feel the injections! All the team I met were friendly will be registering as a private patient. What a lucky find the hub is, coming from an emergency appointment as my molar broke!
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