
Laffan Dental Care Pontllanfraith

Information about Laffan Dental Care Pontllanfraith
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: (closed)
A long established family practice that offers all range of dental treatments.
Orthodontic & Implant centre
Family care plans
Emergency access
Our comment from Best Dentists about Laffan Dental Care Pontllanfraith:
Laffan Dental Care Pontllanfraith is known for its exceptional service and welcoming atmosphere. Visitors consistently praise the friendly and helpful staff, who create a relaxing environment for patients of all ages. Many have highlighted the professionalism of the dentists, with specific mentions of Dr. Martha and Dr. Georgina, who make the experience pleasant and stress-free.
Some key points that stand out from customer reviews include:
- Warm and welcoming staff: Receptionists and dental staff greet patients with smiles, making them feel valued and at ease.
- Patient-centric approach: Dentists take the time to explain procedures and listen to patient concerns, ensuring a comfortable experience.
- Efficient and thorough treatment: Many reviews reflect on the thorough examinations and attention to detail provided by the dental team.
- Clean and modern facilities: The practice is noted for its cleanliness and well-maintained environment, contributing to a pleasant visit.
- Excellent handling of nervous patients: The staff's compassion and understanding help ease the anxiety that many patients feel about dental visits.
Overall, Laffan Dental Care Pontllanfraith is highly recommended for anyone seeking quality dental care in a friendly and professional setting.
Laffan Dental Care Pontllanfraith: Reviews
Fantastic experience: I think that the practice has a very high level of service and the staff are very welcoming,helpful and friendly
Thank you :)
Fantastic experience: Brilliant service always make me feel so happy and not scared to see your dentist wish I meet u years ago I would have more teeth now ❤️❤️❤️
Thank you :)
Fantastic experience: My 1st visit today, from start to finish everyone was so lovely, I am a nervous person but they made me feel nice and calm thank you
Thank you Dinah!
Welcome to the practice :)
Fantastic experience: Martha what a gentle treasure she is professional in business and kind in nature. All the ladies down there are wonderful. A well rounded team.
Thank you Louise :)
Fantastic experience: Very good. It is difficult to find a dentist who doesn't see a patient as a cash cow and just wants to fill their teeth. My last dentist wanted to fill a tooth but I didn't trust him. I went to Laffans and was given a clean bill of oral health. Consequently I have one less filling than if I took the recommendation of my previous dentist.
Thank you Robert!
Welcome to the practice :)
Fantastic experience: I was dealt with quickly and efficiently . My dentist Georgina was very helpful and informative . I liked the pricing available in waiting room to decide on private or NHS if required and not having to ask the receptionist . I took some photos on my phone for future reference as a guide . .
Thank you Susan :)
Fantastic experience: First time for me to visit the practice, staff very friendly and was made to feel a valued patient. The dentist that I saw was very thorough & reassuring.Would definitely recommend them.
Thank you Ralph!
Welcome to the practice :)
Fantastic experience: Was seen very quickly with a broken tooth. Reception was welcoming. Martha explained everything about the tooth extraction. Didn't feel a thing lol All went smoothly
Thank you Leah :)
Fantastic experience: I was very impressed with the professionalism in this surgery. I was made to feel welcome by the reception also the Dentist. Very thorough examination and detail to perfection.I am very happy indeed.
Thank you Alison :)
Fantastic experience: I was very nervous All staff were friendly and extremely helpful Martha was very professional caring and understanding she provided excellent treatment A lovely clean surgery and reception area very relaxed atmosphere
Thank you Angela :)
Fantastic experience: Had an emergency appointment today and I was very impressed with all the staff and the service
Thank you Kerry :)
Fantastic experience: I haven't been to the dentist for years. But my experience with Laffan Dental Care in Pontllanfraith was brilliant. All the staff were lovely, the front desk staff, dentist and assistant and finally the hygienist and her assistant were great. So much so I signed up for their annual plan and look forward to maintaining a happy and healthy looking smile.
Thank you Shaun :)
Fantastic experience: Extremely happy with the whole experience at Brintirion dental surgery. All staff, from receptionists to the dental practitioners, are extremely helpful and customer led, which enables the client to feel in control of their experience and treatment. I am a patient of Georgina who puts my vision and goals first, whilst inputting realistic views so that I have a clear picture of what can be achieved. Communication is key and I feel listened to on all levels. Extremely happy with the service all round. Thank you.
Thank you Joanne! We are thrilled to hear that you are extremely happy :)
Fantastic experience: Superb service as per usual by all the team, best dentist about
Thank you Justin :)
Fantastic experience: Very welcoming dental practice, lovely receptionists, courteous and helpful. Benjamin very professional, helpful and thorough .
Thank you :)
Fantastic experience: Very good, very understanding dentists and exemplary service. I hate the dentist but do not mind coming here one bit. Very clean and relaxing surgery.
Thank you Gareth :)
Fantastic experience: Lovely friendly practice. Dr Georgina Arnold is amazing, so kind and genuine, it doesn't feel like I'm visiting the dentist, more like catching up with a friend. The Receptionists are always happy and greet you with a smile, customer service at its best. Very modern practice with a relaxed atmosphere x
Thank you Sarah :)
Fantastic experience: First time going to a new dentist and taking my 1 year old for his first time and wow! What an amazing experience it was! We felt so welcomed and my little boy was treated so well by all members of staff! I am so glad I moved and wished I did it sooner!
Thank you so much :)
Fantastic experience: Im usually really nervous at the dentist but Martha really knows how to put you at ease didn’t feel a thing ❤️
Thank you :)
Fantastic experience: When stepping in the door friendly receptionists with a smile ready to help any questions. The place is light and airy small but comfortable to spend time waiting for the appointment. Dentist Dr Poppy is a confident friendly and caring . I'm new patient and so far happy . Benefit is it's near to my home .
Thank you :)
Fantastic experience: Friendly staff. Clean practice.very attentive Georgina is so lovely. A wonderful and caring dentist. Always puts me at ease.
Thanks Angela! :)
Fantastic experience: Very good service& dentist always discusses any concerns with you so you are aware.
Thank you :)
Fantastic experience: It was nice to walk in and be welcomed with friendly staff.
Thank you :)
Fantastic experience: Really lovely dentist, takes her time, very polite and makes you feel at ease.
Thank you Craig :)
Fantastic experience: Very happy with my procedure today , lovely and friendly xx
Thank you :)
Fantastic experience: First time at this dental practice & it was a very pleasant experience , the staff are courteous, helpful & the Dentist made me feel at ease with my anxiety being moderately high, I am less apprehensive about attending again .
Thank you :)
Fantastic experience: Had a check up with Georgia have to go back for deep clean, makes you totally feel at ease, quick and efficient.
Thank you :)
Fantastic experience: I have always been very pleased with all the people who work at Laffan Dental Care Pontllanfraith. They are always polite and helpful. I have always been a bit nervous about going to the dentist, but the dentist is very calming. I would recommend this practice to anyone.
Thank you :)
Fantastic experience: Excellent service every time. Great staff, prompt appointments and excellent treatment. Dr Martha Davies is a joy to see, makes you feel at ease. Had a wisdom tooth extraction, no bleeding, a very very little after pain.
Thank you :)
Fantastic experience: Appointment on time, very friendly and knowledgeable staff. Have full confidence in the surgery's ability to check thoroughly for problems and treat accordingly. I'm happy!
Thank you Gareth :)
Fantastic experience: Absolutely amazing dentist and staff. Can’t praise them enough
Thank you so much :)
Fantastic experience: Arrived at surgery to a nice welcome, had appointment on time, and made to feel at ease straight away. I had everything explained and shown to me about the next step, tooth extracted with no problems whatsoever, no bleeding and everything perfect. The staff are absolutely amazing and pleasant. I had a very enjoyable experience at the dentist, I never thought I would say that. Thank you all for being polite, considerate and most of all professional. See you next week
Thank you so much :)
Fantastic experience: Amazing team all round, from the receptionists to the dental team! Highly recommend
Thank you Demi :)
Fantastic experience: Great dentist surgery. All the staff, from receptionists to dentists are lovely and always helpful.
Thank you :)
Fantastic experience: Such a friendly dental practice I always feel at ease when having teeth out brilliant customer service
Thank you Susan :)
Fantastic experience: Always a friendly welcome off the reception staff on arrival at the practice in Pontllanfraith. Dr Poppy always has a chat with myself asking how things are etc.. She then explains what going to happen before the treatment starts and what to expect. She is very considerate throughout the process always asking and caring that your ok during treatment. The whole experience is very friendly and I would not hesitate to recommend Laffan Dental Care to anyone.
Thank you Steve :)
Fantastic experience: Very friendly and helpful the staff are very thorough and the whole place is lovely and clean
Thank you :)
Fantastic experience: The staff are very friendly and helpful. I have always received excellent service from this practice. I recently required dental treatment which was very professionally delivered.
Thank you :)
Fantastic experience: Wat lovely person Georgina is so friendly and bubbly ❤️ Always so gentle giving needles also worried about my feeling asking you ok wen doing work on my teeth Thanks x
Thank you David :)
Fantastic experience: I really appreciate the fact that I was seen really promptly. Always a pleasure to see Dr Poppy. She’s very thorough and respectful. She didn’t rush me through the appointment and is very friendly. As were the reception staff. Thank you
Thank you Pam :)
Fantastic experience: Reception ladies very friendly and helpful. Dentist so caring friendly
Thank you Mark :)
Fantastic experience: Dentist was kind and patient and explained things really well. The whole team are welcoming and helpful
Thank you Jess :)
Fantastic experience: Such friendly professional staff, so welcoming and helpful. They put us at ease (some with stronger fears than others in our house) every time
Thank you so much :)
Fantastic experience: First visit to this dental surgery, very friendly and helpful staff. I had Georgina Arnold, who was very caring and checked that I was comfortable and not in any pain throughout the procedure. Explained everything that she was going to do which made me relaxed. Very clean and modern surgery. Would recommend and definitely have no worries about going to dentist. 10/10
Thank you Jayne :)
Fantastic experience: My wife and I have been patients at this surgery since childhoid. When Laffan took it over the surgery had a huge refit and brought it up to date with modern times. As soon as you walk in you are greeted by friendly receptionists then can relax in a smart waiting area. We both see Poppy the dentist who puts you at ease and explains everything she does this certainly helps my wife who I must say is absolutely petrified of a visit to the dentist.
Thank you :)
Fantastic experience: It’s aways a pleasure to have your annual check up at Bryntirion Dental centre at Pontllanfraith they aways have a great attitude from when you arrive to when you leave , thanks to one and all Tom N.
Thank you Tom :)
Fantastic experience: A very caring dental practice I have recommended friends who were very scared of the dentist and have been with this practice over five years.
Thank you :)
Fantastic experience: Brilliant dentist surgery. I had the best hygienist appointment today I've ever had! Or certainly that I can recall. Minimal discomfort and great clean, even got myself an inter-dental brush! Thank you.
Thank you :)
Fantastic experience: I have been a patient with martin laffan since the practice started 40 years ago, in all that time I have always found them to be very professional and reliable, thanks very much
Thank you :)
Fantastic experience: Very good service and make you feel comfortable when being checked out and staff excellent
Thank you so much :)
Fantastic experience: “ it’s a pleasure to go to the dentist “ Now that’s a phrase not heard very often but in this case it’s completely accurate. My wife and I have had 1st class care and treatment at Bryntirion, the staff are all local people completely on our wavelength and super professional. I would give them 6
Thank you Tony :)
Fantastic experience: Lovely clean dentist- great customer services and friendly. Poppy especially so nice and good at her job, and very informative .
Thank you so much :)
Fantastic experience: Reception staff and nurses are very friendly and helpful. Dr Martha Davies is lovely and makes a lot of effort to make you feel comfortable. After only 2 visits I swear she knows more about me and my hobbies than I do. Also a very good dentist, her work resolved my dental issues after a very tricky root canal and under her guidance my overall dental health has improved greatly. Overall 10/10 experience so far so me
Thank you Luke :)
Fantastic experience: Very pleasant reception very helpful also dentist very pleasant job on my teeth perfect thank u to all
Thank you David :)
Fantastic experience: Excellent professional service. The team were friendly, welcoming, and went out of their way to fit me in at the last minute. The dentist was knowledgeable, explained everything clearly, and really put me at ease throughout my visit. Highly recommend!
Thank you Bryony :)
Fantastic experience: Always spotless in there, lovely receptionists and Georgie is a fantastic and patient dentist!
Thank you Jason :)
Fantastic experience: Attending this dental clinic was a relaxing experience which can’t be said from my experience with other dental clinics, all the staff are very pleasant friendly and very helpful, I’m very grateful for the treatment that I received, also gained good advice from them when it comes to dental hygiene. Basically they are a very good dental practice and I feel very lucky to be on there books, thanks to all staff for making my experience a good one.
Thank you :)
Fantastic experience: I had my first appointment with Dr D McAleer lovely friendly dental care. For anyone who may be nervous about going to the dentist I highly recommend this one.
Thank you Joanne :)
Fantastic experience: I have found this practice is exceptionally good. From the first phone call I feel at ease. My dentist, Dr Poppy Dwyer and the nurse who usually works with her, Olivia are both so professional and so competent. Friendly and easy to relate to as well as very good at what they do. From a life long fear of dentists I can now go to an appointment full of confidence. Thanks to you all, a truly brilliant team.
Thank you :)
Fantastic experience: Brilliant. I Would highly recommended. Friendly and professional . What more can I say .
Thank you :)
Fantastic experience: Excellent staff Made sure I was alright all the way though Made to tell me what they were doing step by step
Thank you :)
Fantastic experience: Absolutely fantastic treatment, as always! Took my children in for a checkup and my son needed part of a baby tooth removed. It was done without needing to come back another day for a follow-up appointment. The staff are so friendly and professional. We always feel so welcome and cared for. Best dentists we’ve ever had. Amazing job! Thank you!
Thank you Lisa :)
Fantastic experience: Great service, seen quickly. Staff on front desk were welcoming and friendly. Dentist very caring and personable put me at ease and explained the procedure of tooth distraction in full and what to do after. Due to this experience I am signing up for private dental care.
Thank you Venessa :)
Fantastic experience: Lovely practise, staff brilliant, wouldn’t go anywhere else
Thank you :)
Fantastic experience: Lovely ladies and got my dark sense of humour.so I highly recommend
Thank you Jon :)
Fantastic experience: Very friendly service. I felt instantly at ease. I was in and out within minutes.
Thank you Sharon :)
Fantastic experience: Everybody is exceedingly professional friendly and helpful Great Care is taken to ensure all your needs are taken into consideration. I cannot thank them enough for the Care and passion they had to ensure my dental treatments went smoothly and to my liking I had a great deal of. worked done done.and I’m exceedingly happy with the final result . I have no hesitation in highly recommending this for practice And hold them in high esteem
Thank you so much :)
Fantastic experience: I feel very at ease with my dentist, and would recommend poppy to anyone, this young lady is doing amazing work and is very professional in every way Thanks Alan....
Thank you Alan :)
Fantastic experience: Great Dental Practice. Very thorough and gets the job done. Friendly and helpful staff.
Thank you so much :)
Fantastic experience: I had an appointment with Dr. Georgina Arnold. Not only was she highly competent and knowledgeable, but she was also personable and patient. Thanks!
Thank you Joshua :)
Fantastic experience: Had tooth ache, The dentist was great rearsured me all the time ... to make sure I was OK.. Thank you
Thank you David :)
Fantastic experience: There is always a friendly greeting and and a great atmosphere during the procedures. It almost makes going to the dentist a pleasurable experience.:) Keep up the good work.
Thank you Martin :)
Fantastic experience: Honestly from the moment i walked in i felt at ease. every member of staff i spoke to was lovely, polite and friendly. the dentist was very helpful, explained everything, gave me tips on brushing and recommendations for toothbrushes etc i have never had such a pleasant experience going to a dentist. i am so glad i joined - thank you to the staff :)
Thank you Zoe :)
Fantastic experience: I would recommend the dentists and hygenists at this practice. Very friendly and professional.
Thank you James :)
Positive experience: My original dentist as a child until I left university a now a patient again. Nice people, very efficient and my dentist is great.
Thank you for your kind review Roger!
We are committed to providing a 5* service and so would be grateful to hear ways we could improve and gain a 5* review next time?
Your feedback would be greatly appreciated! :)
Very best wishes
The Laffan Team
Fantastic experience: Martha does a first rate job and her commitment and dedication to her work and to her patients is very evident. She is hardworking, thorough and very professional. She takes time to explain things and shows a genuine interest. Thank you for your excellent service! I have to add that the receptionists are always so helpful and kind and in fact the whole place is beautifully kept and well run. Thanks again
Thank you Max :)
Fantastic experience: Great care and attention to detail. Smile looking much better
Thank you :)
Fantastic experience: I can speak from personal experience, and say that the receptionist’s, dental nurses and dentist’s are all fabulous, a special mention for my dentist Georgina who is a wonderful caring professional, she’s not only brilliant at dentistry, she made me feel less nervous and treated me with kindness, respect and compassion throughout my treatment. I would certainly recommend this dental practice to everyone, especially nervous patients. Five star care always ⭐️⭐️⭐️⭐️⭐️
Thank you :)
Fantastic experience: Great place and people. Failed to look after my teeth for awhile causing all kinds of chaos. I wasn't judged with snide remarks or horrible looks. Dr Martha came up with a treatment plan right away and after a bunch of work, I'm doing alot better now. If you have been putting it off for awhile this is definitely the place to go. Also, if you need a bunch of work at once, the plan is definitely the way to go.
Thank you Adam :)
Fantastic experience: Dr Georgina saw to me today and made my whole dental experience a very pleasant one. She took care to make me feel at ease and explained every aspect of my treatment in a caring and professional manner. She and her assistant, along with the reception staff are a credit to the surgery.
Thank you :)
Fantastic experience: Lovely bright friendly welcoming atmosphere. Receptionist very welcoming I am terrified of the dentist but Dr Martha put me at total ease chatty and charming soon forgot my fears . Very helpful and explained options . I m sure I won't feel so nervous going back again knowing how friendly everyone was
Thank you Lyne :)
Fantastic experience: As a very nervous patient the staff were caring and took things at my pace. They are all friendly and made me very relaxed about my treatment.
Thank you! :)
Fantastic experience: As a patient for a few years at this practice I am always impressed by the cleanliness of the building/surgery. Booking an appointment is a smooth and easy process. The attention and guidance from the dentist along with their professional expertise can never be faulted.
Thank you :)
Fantastic experience: Absolutely fantastic service from start to finish the receptionist was so lovely and friendly. The dentist & nurses were so friendly amazing ladies. They all went above and beyond Highly recommend this dentist practice you won't be let down ❤️
Thank you so much :)
Fantastic experience: A great dental practice, been with them for 4 years now and the service has never faltered. Staff are all friendly and helpful, my little boy loves visiting which I know will make a huge difference in the future if/when he needs dental work done. Thank you!
Thank you :)
Fantastic experience: I'm not a lover of visiting a dentist however I found I was put at ease from the second I arrived ,I found the reception staff very helpful and friendly, the dentist that provided my treatment was excellent, very patient, professional and made me feel less anxious about my procedure. First class service from start to finish
Thank you Craig :)
Fantastic experience: Always friendly and never any trouble getting an appointment, great work.
Thank you :)
Fantastic experience: I have been treated with the upmost respect on every telephone call and visit to the surgery. The staff are polite and professional, I cannot fault them and it's satisfying to know they will do their upmost to oblige if I have a dental problem.
Thank you!
Fantastic experience: Quick, very professional and very very friendly. All staff always make me feel at ease. A very good experience.
Thank you :)
Fantastic experience: Staff at reception are helpful and friendly and for my dental appointments I've only dealt with Dr Georgia Arnold and I would recommend her to anyone 10/10
Thank you Stefan :)
Fantastic experience: Brilliant dental practice, treated me with kindness and patience while I was feeling anxious about treatment.
Thank you :)
Fantastic experience: My husband has had to recieve emergency treatment this week and we can't praise the excellent care and professional treatment recieved from Poppy Dwyer the dentist. She is so calm and reassuring her aptitude to care is exemplary. The receptionists also deserve a mention they have gone the extra mile to ensure my husbands health care needs were met. Thank you so much it's a pleasure visit the dentist which our generation has poor experiences in the 60s. Thank you again.
Thank you :)
Fantastic experience: Absolutely fantastic service from start to finish the receptionist was so lovely and understanding friendly warm welcome from all the staff The dentist & nurses were so friendly amazing bunch of Girls. They all went above and beyond to help today Thankyou so much. Highly recommend this dentist practice you won't be let down ☺️
Thank you :)
Fantastic experience: friendly receptionist on arrival. Martha the dentist was really caring and thorough. Took her time to explain the treatment needed.
Thank you :)
Fantastic experience: Very good staff. Felt in safe hands. Competitively priced too. Would highly recommend. Big thumbs up from me.
Thank you :)
Positive experience: They make more comfortable. Because I am very nervous of the dentist. They very understanding about what they are going to do to me. I give them 100% present. Thank You
Thank you Helen! We would love to hear how we could make it 5 stars next time?
It sounds like you are happy with our service from your kind review :)
Fantastic experience: Been at this dental practice most of my life, seen dentists come an go. everyone at Laffan have been lovly, very clean an receptionists are polite,cant thank my dentist enough, Denise , gentle an explains everything, very curtious , put my mind at ease, had to have a tooth out was really dreading it, told my dentist an she said dont worry I will look after you, an she did, didnt feel injections or tooth coming out, I was worried for nothing, I cant thank you enough Denise right down to receptionists , and for the after care.at Laffan Dentist pontllanfraith, I highly recommend Laffan Dental surgery Pontllanfraith,
Thank you :)
Fantastic experience: Superb service, always polite and obliging. Always a pleasure to visit, even if not just a check up.
Thank you :)
Fantastic experience: Very friendly dental surgery Staff are absolutely brilliant with patients Looked after me today when became ill Can't thank em enough
Thank you :)
Fantastic experience: The dentist isn’t my favourite place as lots can relate too, I didn’t have good experience as a child and it sort of traumatised me but I cannot fault the girls here, they make you feel relaxed and calm. Georgie (so sorry if I’ve spelt your name wrong) is a fantastic dentist, she has helped me have a much more calmer experience at the dentist now. She always goes above and beyond. If you happen to meet her im sure you will agree too. Also lovely clean business and property, I have been at this dentist my whole life and has improved in every aspect since Laffan have taken over. Thank you and keep up the good work.
Thank you so much Lauren :)
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