
Lighthouse Dental Practice

Information about Lighthouse Dental Practice
Opening hours
- sunday: (closed)
- monday: 8:30-17:30
- tuesday: 8:30-17:30
- wednesday: 8:30-17:30
- thursday: 8:30-17:30
- friday: 8:30-17:30
- saturday: (closed)
We offer high-quality dentistry, individually adapted to your needs. To put it simply, we offer the kind of dental services we would like to receive ourselves.
We believe that, as far as possible, good dentistry should be durable, pain-free and minimally invasive.
Our comment from Best Dentists about Lighthouse Dental Practice:
Lighthouse Dental Practice is a highly recommended dental center known for its exceptional patient care and friendly staff. Many visitors have praised the professionalism of the team, particularly highlighting the skills of Dr. Tocca and Dr. Margariti. Patients consistently report feeling comfortable and at ease during their appointments, transforming what is often a stressful experience into a positive one.
The practice is appreciated for:
- Warm and Welcoming Atmosphere: Staff members are described as friendly, kind, and attentive, helping to create a calming environment for patients.
- Comprehensive Care: Dentists take the time to explain procedures and treatment options clearly, ensuring patients feel informed and involved in their dental care.
- Tailored Treatments: The dental team is noted for their personalized approach, considering individual needs and concerns, especially for nervous patients.
- Convenient Services: With options for online booking and accommodating appointment schedules, patients find Lighthouse Dental Practice to be very accessible.
The inclusion of Paddington, the practice's friendly dog, also adds a unique and comforting touch to the experience.
Overall, patients leave Lighthouse Dental Practice with smiles, looking forward to their next visit, making it a standout choice for dental care in the area.
Services and Treatments
Lighthouse Dental Practice: Reviews
Fantastic experience: Brilliant practice wonderful staff and Dr Tocca is AMAZING reception staff very friendly and overall I’d say an exceptional practice . I’ve never encountered anything other than staff who really treat their patients well . I used to be petrified of going to the dentist until I found this amazing place . I actually really enjoy going now . Good work Lighthouse Dental Practice 10/10
Thank you very much for your kind words! We are delighted to hear that you had such a positive experience with our team and with Dr. Tocca. We strive to provide the best care possible, and it is wonderful to know we met your expectations. We look forward to seeing you again!
Fantastic experience: Always a good experience, very professional and made To feel at ease throughout the appointment
Fantastic experience: Lovely experience! I felt comfortable throughout my appointment thanks to Dr Margariti & Charlie, very welcoming and friendly, highly recommend, thank you again!!
Fantastic experience: I booked a hygienist appointment with Roberta today & was rather hesitant as I go to a specialist hygienist every three months and have never had anyone compare so wasn’t expecting the experience that I had with Roberta … She was excellent, extremely thorough & the best I’ve had anywhere. Thank you Roberta.
Fantastic experience: Wonderful caring treatment. Along with light conversation on sport, health and fitness.
Fantastic experience: After doing lots of research of local practices for composite bonding, I decided to visit Dr Margariti for treatment and Im so glad I did. I am absolutely over the moon with my results and she really understood exactly what I wanted to achieve with my new smile! A real perfectionist and amazing at what she does! The receptionist and nurses were also friendly, approachable and super helpful with any queries I had along the way. I would highly recommend Light House Dental and Dr Margariti to anyone looking for composite bonding treatment. Thank you so much- from a very happy patient
Fantastic experience: An attentive and thorough service which provided top quality care. Jade was helpful and made me feel at east and reception were very helpful with the booking and check in process.
Fantastic experience: Review for daughter who has LD. Excellent dental practice, always explains what they are doing or need to do in a way I understand. Was a little nervous when first attending but now I feel very relaxed and safe. Would highly recommend this practice especially if you are nervous.
Fantastic experience: Very very good practice dr Tocca his usual very high standard of care .
Fantastic experience: Wonderful team, very caring and understanding of each individuals needs
Fantastic experience: I had an appointment with Dr Tocca for the removal of my wisdom teeth. Dr Tocca made a slightly scary process totally pain free. Full marks to Lighthouse! I have just moved to Lighthouse from another practice and only wish I had moved sooner!
Fantastic experience: A very professional and Friendly service.very Happy with the reception and dental work.highly recommended.
Fantastic experience: Amazing dentist, great attention to detail, care and needs of the patient, very informative and makes every dental visit memorable in a good way,
Fantastic experience: A very friendly helpful practise I have been very happy with the level of care
Fantastic experience: The most amazing care! I was listened to throughout and my care was completely tailored to me. Could not fault!
Fantastic experience: The least painful hygienist I’ve every visited!
Fantastic experience: Went in for completion of my root canal surgery - Amazing team, Dr Tocca explained everything clearly and the procedure was painless!!
Thank you so much for your lovely feedback! We are so pleased to hear that you felt well cared for and in safe hands with Roberta. Her thoroughness, patience, and professionalism are truly appreciated by both patients and our team alike.
Fantastic experience: Seen as an emergency, and can’t recommend the practice highly enough. Reception are so welcoming and Andrea was brilliant! Thank you!
Fantastic experience: The staff are always friendly and supportive, making it easier on a nervous patient
Fantastic experience: Friendly, thorough and informative. I always leave with a smile on my face
Fantastic experience: Great experience and lovely staff , the process was short and to the point I totally recommend
Fantastic experience: Amazing appointment with Jade Kwaku! She is fantastic and went above and beyond normal levels of service!
Fantastic experience: I visited Lighthouse Dental Practice today and was genuinely impressed by the level of care and attention to detail. During my check-up, I shared my concerns, and the dentist took the time to clearly explain all the available options. I then saw the hygienist, who was fantastic—very thorough and answered all of my questions. The whole practice has a warm, friendly, and professional atmosphere. I’m really happy to now be on a dental plan with them!
Positive experience: I had back to back hygienist and dental appointments booked. My hygienist appt experience was 5* in all aspects however when I came out I was told by the receptionist there was a problem with my dental appt - they had not ordered in the correct colour composite to carry out the planned work. Going to this dental practice is a 40 mile round trip for me so having to rebook and do a further trip is really disappointing and inconvenient. I would have expected the practice to have systems in place to prevent this kind of mistake. I received a brief apology but no real acknowledgement of the impact of their mistake on me the paying customer.
Thank you very much for taking the time to share your feedback.
We are sorry to learn that your recent experience did not meet your expectations.
To clarify the delay was not caused by an incorrect composite shade being ordered. The correct material was requested in good time, but, regrettably, it did not reach us before your appointment owing to an external supplier delay.
Additionally, it is our understanding that your repair with the dentist that day had been scheduled free of charge from the outset.
We are disappointed to hear that you felt your concerns were not fully acknowledged. Although reception staff may be constrained by time and privacy at the front desk, our practice has clear procedures for arranging private, confidential discussions on request, and a senior team member is available each day to assist with any matter.
We are grateful for your kind remarks about your hygienist appointment and are pleased that part of your visit met your expectations.
Thank you once again for bringing this matter to our attention.
Your feedback helps us improve, and we remain committed to addressing patients concerns promptly, respectfully, and constructively.
We will be in contact with you on Monday to discuss the next steps.
Once again, thank you for the feedback.
Fantastic experience: Excellent work, very friendly and they take the time to explain what is needed and why.
Thank you so much for your kind feedback.
We are delighted to hear that you had a positive experience and felt well-informed and supported throughout your visit. Taking the time to explain treatment clearly is very important to us, and we are very pleased it made a difference for you.
Thank you.
Fantastic experience: Always very professional and efficient. Very happy with how Jade treated and spoken to my children. Explained every step. Just brilliant dentist.
Thank you so much for your lovely feedback.
We are very happy to hear that you found our team professional and efficient, and especially pleased to know that Jade made your children feel comfortable and well cared for. She takes great pride in explaining each step clearly and creating a reassuring environment — it means a lot to hear that this was reflected in your visit.
We really appreciate you taking the time to share your experience, and we look forward to seeing you and your family again.
Positive experience: A really great dentist. They have caring and friendly staff. A calm and modern atmosphere. I also like that they have an online booking system as well as over the phone and in person options. They also sometimes have a dog who sits behind reception and if you ask will let you pet him if you find going to the dentist stressfull.
Thank you for your kind words!
We are happy to hear that you have had a positive experience with our team and that the atmosphere has helped you feel at ease. We are also happy the booking options have been convenient for you.
Fantastic experience: I was extreamly nervous and anxious about having a deep filling. I soon calmed down a little and was apprehensive what was happening. Dr tocca did a great job with no pain and he was very sympathetic. I actually look forward to going back for 2 more treatments to finish work on my teeth. thankyou so much.
Thank you very much for your review. Thank you so much for sharing your experience. We understand how daunting dental treatment can feel, and we are very pleased to hear that Dr Tocca helped put you at ease and made the process as comfortable as possible. It is great to know you are feeling more confident about your next visits—we look forward to welcoming you back and continuing your care. Thank you again for your kind words!
Fantastic experience: Always friendly and helpful, as a nervous patient I find Dr Toca very understanding and reassuring. Would highly recommend lighthouse dental practice
Thank you very much for your feedback!
We are very pleased to hear that you have felt supported and reassured during your visits. Dr Tocca and the entire team are committed to making every patient feel as comfortable as possible. We are hugely grateful for your recommendation and look forward to seeing you again soon. Thank you once again.
Fantastic experience: From Reception to assessment,and further appointments arranged,the process was great. Jade and colleagues made me feel at ease from the moment I went in. I'm not the best patient to have, as I do have problems with my mouth and it's always a worry. Well,to say I'm more than happy now would be the understatement of the year!...can't wait to finish my treatment and feel better about myself. Thanks again everyone!
Thank you so much for your wonderful feedback! We are very happy to hear that your experience from reception through to assessment and booking was a positive one. Jade and the team will be delighted to know they helped you feel at ease.
It means a lot to us to know you are feeling more confident and happy about your treatment. We are looking forward to continuing your care and supporting you on this journey. Thank you again for your kind words—it means a lot.
Fantastic experience: Lighthouse dental practice is really good and I have had lots of treatment done would highly recommend to other people thank you to you all
Fantastic experience: I have been with Lighthouse a few years now. Absolutely delighted with their service! Would highly recommend them! Kim Hazelwood
Thank you so much for your kind review — your recommendation means a lot to us.
We’re delighted to hear you had a positive experience. A heartfelt thank you from the entire team!
Fantastic experience: I, like most people, have never liked the dentist but Jade makes me feel so at ease and both visits I’ve left feeling very well looked after! Thoroughly recommend Lighthouse, especially Jade ☺️
Fantastic experience: Initially I came to this practice as I had lost a filling on a front tooth. As I was new to the area I was a little apprehensive as to which dentist to choose, so I Googled "best dentist in Ipswich" and the lighthouse practice came up. I have not been disappointed. All the staff made me feel comfortable and valued. The treatment I've received (by hygienist Summer Halfhide and Dr Toca) has been outstanding. Treatments are explained clearly . Appointments are available quickly and at a convenient time/date for me. I highly recommend the Lighthouse dental practice.
Fantastic experience: I wouldn’t go any where else! I had a deep filling on a tooth today with Dr Tocca. He kept me calm and reassured me when I started to feel nervous. I didn’t feel a thing ☺️ thank you!
Thank you so much for your kind words!
We are so pleased to hear you felt calm and reassured during your treatment with Dr. Tocca.
We very much appreciate your trust in us, and we are always here if you need anything.
Once again, many thanks for your review.
Positive experience: I was a new patient today, so had the New Patient Examination. Dr Tocca listened to my concerns and my expectations of dentistry in general. He then took X-rays a baseline and did an examination of my mouth. He then explained his findings thoroughly and we talked about DenPlan options etc. All very good. The premises feel clean and professional - and the receptionist and dental nurse very pleasant. I feel more than happy to go back to this practice. I don't feel they will do things that don't necessarily need to be done. More of a 'if it's not broken it doesnt need fixing' approach. Which I appreciate.
Fantastic experience: Brought my parents to this dentist lovely service to all staff very happy to have signed up with them well recommended this Dentist
Fantastic experience: I cannot recommend Dr. Tocca and his team highly enough! From the moment I walked in, I felt truly listened to—my needs and concerns were taken into account with such care. The professionalism across the entire staff is outstanding, yet they maintain a warm and personal touch that makes each visit feel tailored to you. Dr. Tocca, in particular, gave me absolute confidence from the moment I sat in his chair. His expertise and reassuring manner made the entire experience smooth and stress-free. Now, looking at my teeth, I can honestly say they’ve never looked better, and I owe that to his exceptional skill and dedication. I am beyond grateful and would encourage anyone seeking top-tier dental care to visit Dr. Tocca—you won’t regret it!
Fantastic experience: As always a timely, friendly, caring, and professional visit to The Lighthouse Dental team in Ipswich. I’ve been receiving treatment from Jade on and off since January for a dental infection and separate cracked tooth. I was referred for extraction for the severely cracked tooth, and the root canal treatment is going well. The receptionists are always friendly and helpful. I’d happily recommend Jade and the Lighthouse team to anyone needing dental work.
Fantastic experience: As always the staff are absolutely amazing! Had a giggle with the receptionist before going in which was great as was nervous. Jade and Hannah were amazing as always. Everything is always explained thoroughly. Looking forward to go back. Thank you ladies
Fantastic experience: Got rid of the horrible looking silver filling for a nice looking white one , didn't feel a thing, In and out in 35 minutes , thank you lighthouse and of course Kate.
Thank you very much for your feedback! We are very pleased to hear you had a good experience. It is always our goal to make every visit as comfortable as possible.
Fantastic experience: Absolutely lovely people. A totally different experience to my last dentist. They explained my options so well. Very impressed. I cannot praise Jade highly enough. She puts me at ease.
Thank you so much for your lovely feedback! We are delighted to hear that your experience with us was so positive and that our team was able to clearly explain your options. It is wonderful to know we could provide the care and clarity you deserve. Thank you
Fantastic experience: Always a good experience. Friendly, helpful receptionists. Nurses are always smiling and cheerful. Hygienist is always considerate, kind and informative. Dentist is always friendly and puts you at ease.
Fantastic experience: Lovely dental practice. All the staff are friendly, kind, and very professional. They’re always happy to answer questions. It’s very easy to book appointments via the website or phone, and never a long waiting time.
Fantastic experience: I can't recommend Lighthouse enough - I originally came to them after many years without visiting a dentist and I was very apprehensive but everyone there put me at ease from the start. I am now registered with them and I am very happy with the care and advice I receive when I go for my appointments.
Fantastic experience: The staff are all very welcoming and polite, Jade was fantastic with my autistic girls that were anxious. A calm friendly environment and highly recommended.
Fantastic experience: Having benefitted from the considerable experience of Dr Mark Davis for over 30 years, I am very pleased to recommend Lighthouse Dental Practise which recently has added Mark to their contingent of highly trained staff. With Suzanne as his assistant, there will be few dental practices offering this level of expertise. A veritable beacon of excellence. On a scale of 1 to 10 this gets a 10 from Mr Stephen Williams
Thank you very much, Mr. Williams, for your glowing recommendation!
Dr. Mark Davis is an integral part of our team, and we are very grateful to have him bring his considerable expertise to Lighthouse Dental Practice. Alongside Suzanne, our very skilled head clinical dental nurse, they form an exceptional team committed to providing high quality dental care.
We highly appreciate your trust and confidence in us.
We look forward to continuing to serve you with the highest standards of care for many more years to come.
Fantastic experience: Great dentist practice, the check ups are very thorough and the staff really friendly
Fantastic experience: Staff are kind and friendly. Cannot recommend DrTocca enough. I am a nervous patient and I feel totally safe in his care. I highly recommended this practice.
Fantastic experience: Lovely friendly staff members, very helpful. Couldn't fault the service I have received during my visits.
Fantastic experience: Lovely dentists, my daughter has social anxiety but she loves it here and the dentist is so kind and gentle with her and you can tell she really cares. It's never really hard to arrange appointments and they give you plenty of reminders I find that useful with a busy life. My daughter knocked her tooth out on her scooter and they had her in a couple of hours later and took the best care of her not just that day but follow up appointments after. They treat parents respectfully and make sure you are informed and upto date on your childs dental care at the appointment. I highly recommend this place. Also light clean and friendly environment.
Fantastic experience: Fantastic experience, Jade the dentist made my daughters feel very comfortable - so much so that my 3yo said it was “so much fun” afterwards and we were in and out in no time at all. Great service as ever from Lighthouse!
Fantastic experience: As always I do not mind the dentist anymore since coming to “lighthouse dental” ……. all staff are professional, kind and understanding - Kate has a really nice calm approach which makes going to the dentist OK (with a thumbs up) - thanks to you all
Thank you for your wonderful feedback! We are thrilled to hear that you feel comfortable and at ease with us here at Lighthouse Dental. Kate and the entire team take pride in creating a calming, supportive atmosphere, and it is fantastic to know that her approach has made your visits enjoyable. Your kind words and trust mean a lot to us. Thank you, and we look forward to seeing you again!
Fantastic experience: I had my 1st appointment with Dr Tocca on Saturday and as a patient with a dental phobia Dr Tocca and the lovely nurse were absolutely fantastic, I did not feel rushed and Dr Tocca made sure he explained everything to me really well and put me at complete ease. I’ve just booked in for my first treatment and whilst I am still nervous I am not as nervous as I could be due to how well Dr Tocca dealt with me. Thank you
Fantastic experience: Always very well looked after from arrival to treatment in the chair Highly recommend Lighthouse
Fantastic experience: Staff very friendly, nothing is too much trouble, always very approachable.
Fantastic experience: Honestly such a lovely practise all the staff are so sweet and understanding and always feel so comfortable. Jade is so lovely and so is the nurse that works alongside her. I felt completely comfortable talking to her about any concerns i had and didn't feel judged. Really lovely and i always look forward to seeing everyone everytime i have an appointment
Fantastic experience: It's always a lovely experiance when I visit Dr Davis. I always feel safe and welcome and feel I can trust him. Fabulous team that are always friendly and welcoming.
Fantastic experience: Thank you Hannah, Dr Tocca and Dr Tocca’s dental nurse. I have suffered with extreme anxiety (shaking with fear)..after 2 years of regular visits, one extraction, 2 fillings with Dr Tocca and his team, I have overcome my fear at last. Dr Tocca is calm, explains everything, nothing is rushed, questions are answered and at last I feel almost relaxed and normal when I visit the dentist !!! His team are fantastic and I cannot fault anything. Highly recommend for nervous patients and thank you.
Fantastic experience: I have just completed my Invisalign treatment and cannot recommend the process, staff and specifically Dr Margariti enough. The quality of care, the expert knowledge and general ease of working with Andrea cannot be emphasised enough. The results from my treatment have far exceeded my expectations. I would highly recommend Lighthouse Dental Practice, Dr Margariti and Invisalign!
Fantastic experience: I went to this dental practice and I ended up getting upset because I have really bad anxiety but as soon as I walked in, the receptionist was really nice and reassuring and asked if I was ok. She also came and had a chat with me and my mum and was just really lovely. Then I had my appointment with Jade and she was really nice. She gave me a hug and let me go in when I was ready. She was explaining everything she was doing and was very friendly and caring aswell as empathetic towards me and my fear of the dentist. She even let me choose some music to play while I was having my check up. She checked my mouth thoroughly and took her time and she was gentle. I have another appointment soon and I’m feeling good about going thanks to the lovely people I met today and I’m very happy with my experience here so thank you to everyone I met today
Fantastic experience: The Lighthouse reception staff are always so warm and friendly, and ensure you feel truly welcomed. The dental nurses are also absolutely lovely! My dentist, Jade, is amazing - so friendly, caring and kind, always explains exactly what she is doing. I always feel well looked after, and my nerves about coming to a dentist appointment quickly dissipate when I arrive. I really enjoy my visits and catch ups with Jade! I highly recommend Jade and Lighthouse Dental Practice to anyone looking for a new dentist.
Fantastic experience: I am the most nervous patient and Dr Tocca is the best at treating me as he is gentle and gives plenty of numbing cream before injections
Thank you so much for your kind words! We are really glad to hear that Dr. Tocca’ s gentle approach and care have made a difference for you. We completely understand how nerve-wracking treatment can feel, and it's great to know you feel well looked after.
Thank you from all of us at Lighthouse Dental Practice
Fantastic experience: I started going to Lighthouse 2 years ago after a long period of not going to the dentist. I was terrified but since the first day the team have taken such good care of me. They explain everything really carefully and take their time with procedures. I now have no fear of the dentist and my teeth have progressed so much!!
Thank you so much for sharing your experience!
We are truly delighted to hear how far you have come on your dental journey with us. It's wonderful to know that our team helped you feel comfortable, informed, and well cared for from day one.
Helping patients overcome their fears and feel confident about their dental health is exactly what we aim for.
Thank you from us all at the Lighthouse Dental Practice
Fantastic experience: The staff and service was awesome. Very attentive and efficient staff, with kind smiles all around. Very effective in making my children and I comfortable. Thank you Lighthouse staff.
Thank you so much for your kind words!
We are absolutely delighted to hear that you and your children felt comfortable and well looked after. Your feedback means a lot to the Lighthouse team.
Fantastic experience: My dentist Andrea is lovely. She always puts me at ease and only does essential work!! Would recommend for anyone who is a nervous client!
Thank you so much for your kind words! We're so glad to hear that Andrea has helped you feel at ease—she is wonderful at supporting patients with care and professionalism.
Thank you again for the recommendation!
Fantastic experience: Jade is a lovely dentist. She explains things in an easy to understand way. Would definitely recommend her to everyone, especially those with a nervous disposition.
Thank you so much for your kind words! We're very pleased to hear that you felt comfortable and well-informed during your visit. Jade always aims to put patients at ease. We really appreciate your recommendation!
Fantastic experience: Jade was lovely and put me at ease for the appointment- Isabella
Fantastic experience: I had a wonderful first visit today. After a difficult experience with my previous dentist, I developed a lot of anxiety about seeing someone new. From the moment I walked through the door, everyone was genuinely warm and welcoming. Dr. Tocca immediately put me at ease during my initial consultation, and for the first time in a long while, I’m actually looking forward to my next appointment.
Fantastic experience: Very friendly professional dentist. As a sufferer from panic attacks they made my first visit more than easy for me.
Fantastic experience: Everyone’s always very friendly and helpful! I would highly recommend.
Thank you very much for your kind words! We are really glad to hear you have had a positive experience with our team. Your recommendation means a lot to us! Thank you
Positive experience: I've appreciated my received dental treatments at this practice and the amicable, courteous approach of reception staff, in particular Hannah Taghdi. Dr Tocca has conscientiously carried out my dental restorations, including promptly rectifying any arising imperfections. He has taken time to patiently answer my questions about treatments and tooth care - as has the similarly approachable Dental Hygienist Summer Halfhide when providing considerate hygiene care. However, I personally find the provided "Statements of Account" (comprising payments & debits for treatments) & their layout rather confusing & not as transparent as they perhaps could be for patients untrained in bookkeeping or accounts (compare the simpler formats issued by banks & many utility companies to their customers).
Thank you very much for your detailed and thoughtful review.
We are pleased to hear that you have valued the care provided by Dr. Tocca, Summer Halfhide, and our reception team—especially Hannah Taghdi.
We very much appreciate your constructive feedback regarding the layout and clarity of our Statements of Account. We understand how important it is for this information to be clear and accessible, and we will bring your comments to the attention of our dental software provider to explore how improvements can be made. Your input is invaluable as we work to enhance every aspect of the patient experience.
Thank you again for your trust and support.
Fantastic experience: Been with Dr Tocca at The Lighthouse Dental Practice for more than 10 years. Happy with his work. Everything is explained and discussed before treatment. Staff are polite and approachable.
Thank you very much for your continued trust over the past 10 years! We are very happy to hear that you have been happy with Dr. Tocca’s care and that you feel well-informed and supported throughout your treatments. We also appreciate your kind words about our team, thank you once again.
Looking forward to seeing you at your next visit!
Fantastic experience: Very friendly and caring staff members. Chernette is a life saver
Thank you for your kind words!
We are very pleased to hear that you found our team friendly and caring. Chernette will be touched by your lovely comment, thank you.
Fantastic experience: I'm always treated with respect and have any procedures explained so I'm informed in my dental care. Professional, friendly practice. My dentist Jade has changed the game in terms of putting me at ease with dental work.
Thank you so much for your thoughtful feedback! We are pleased to hear that you feel respected, well-informed, and comfortable during your visits. It's wonderful to know that Jade has helped put you at ease—she’ll be be very happy to hear your kind words. We very much appreciate your trust in our team.
Fantastic experience: Dr Tocca is very friendly and patient. I had a back filling done today, was a little nervous to start with, however, I didn't need to be. This is the first time I've had a filling whereby I didn't feel any sort of discomfort. Came away feeling positive and confident in his workmanship. The receptionists are lovely and friendly and the waiting room is nice a chic. I would definitely recommend this practice.
Thank you very much for your kind feedback.
We are very pleased to hear that Dr. Tocca made you feel comfortable and that your treatment was pain-free. It means a lot to know you left feeling confident in the care you received.
We appreciate your kind comments about our reception team and waiting area.
Your recommendation is very much valued.
Fantastic experience: I went to Lighthouse Dental Practice to have Composite Bonding done by Andrea, my sister recommended it here as she went to Andrea 5 years ago for it and she absolutely loves hers. I am getting married this year and I have always been insecure about my front teeth and how they were all different lengths so I went for a consultation and Andrea advised me what she could do and made me feel at ease straight away. I had 8 teeth done and it took around 2.5 hours but the whole experience was lovely, from walking into the practice and how Andrea took her time with me and recommend what was best for me, to the moment I left with the smile I had always wanted! I couldn’t recommend Lighthouse Dental Practice highly enough and especially Andrea, she is amazing at what she does! Thank you so much!!!
Thank you so much for your wonderful review and heartfelt words.
We are honoured that you chose Lighthouse Dental Practice, especially for such a meaningful moment in your life.
It is lovely to hear that your sister’s experience with Andrea inspired you to come to us and we are so pleased that she was able to help you feel confident and at ease from the very start.
We' are delighted that you are happy with your results and that your composite bonding experience was so positive.
Andrea takes great pride in her work and always strives to deliver the best outcomes for her patients, she is delighted to know how much you love your new smile.
Thank you again for your trust and recommendation.
We wish you a wonderful wedding day and a lifetime of love, happiness, and confident smiles ahead.
Fantastic experience: My daughter had an appointment with Jade today. She was quite worried and both Jade and her colleague were friendly and helpful. They put her at ease and fully explained a procedure that they would like to carry out in a few weeks. Jade was very understanding regarding my daughter’s fears. Receptionist also very friendly. Would recommend.
Thank you very much for your lovely review. We're really pleased to hear that your daughter felt supported and reassured during her visit with Jade and Charlie. It's great to know they were able to put her at ease and clearly explain the next steps. We understand how important it is to feel comfortable especially when feeling nervous so your very kind words mean a lot. Thank you very much for recommending us!
Fantastic experience: As with most people I dislike visits to the dentist immensely, especially if having treatment. Today I had to have a filling replaced and a crack repaired. I did not feel a thing, not even the injection. Dr Tocca made me feel comfortable and explained everything that was going to happen. The best dentist I have ever seen! Totally recommended!!
Fantastic experience: I am always given a warm friendly welcome from the reception team. Jade my dentist is wonderful, I've not had a dentist put me at ease so quickly. The treatments were explained very well and delivered excellently with care and consideration throughout. The whole dental surgery also went above and beyond whilst looking after my elderly disabled mother too. I while heartedly recommend Lighthouse Dental Practice. I don't normally leave reviews, but this experience was exceptional. Thank you Jade, Jane and the rest of the team.
Fantastic experience: Lovely dental practice. Very efficient and friendly staff great dental care highly recommended.
Fantastic experience: As always, my visit today was excellent! Everyone very courteous and professional, all of my needs were catered for. Thank you.
Negative experience: I had an extremely disappointing experience with Lighthouse Dental Practice. Despite having a written treatment plan and already undergoing two out of four scheduled appointments, my treatment was suddenly denied just two days before my crown preparation appointment. The dentist changed his mind about the zirconia crown option and, instead of offering me any alternative, insisted that my only choice was a gold crown - something that was neither quoted for nor agreed upon in advance. When I questioned this, they simply told me to "seek help elsewhere" rather than providing a solution. Throughout my experience, I encountered conflicting advice from different dentists working at this practice, administrative errors, and a lack of transparency regarding costs and policies. Miscommunications, incorrect quotes, and failure to provide essential documentation in a timely manner caused unnecessary stress and delays in my treatment. After wasting both time and money, I was forced to start over with another provider. I would not recommend this practice to anyone seeking reliable and professional dental care.
Thank you for your feedback regarding your experience at Lighthouse Dental Practice.
We treat all patient concerns with the utmost seriousness and address them in full compliance with our internal complaints policy, relevant healthcare regulations, and applicable professional standards.
Upon receipt of your complaint, a timely and comprehensive response was issued in writing, following the required procedural steps and after undertaking all appropriate due diligence.
We wish to clarify that, at no point, were you denied access to information concerning your treatment options, associated costs, or the requirements for informed consent.
Lighthouse Dental Practice operates in strict adherence to both legal and ethical obligations governing the provision of clinical care.
We are committed to ensuring that all patients receive complete and accurate information relating to the nature of proposed treatments, associated costs, and all reasonably foreseeable outcomes.
This is essential to fulfilling our duty to support fully informed patient decision-making.
All clinical recommendations and decisions made by our dental practitioners are grounded in the patient’s best interests and are informed by sound professional judgment, clinical expertise, and the prevailing standards of care.
Our clinicians are subject to binding ethical codes and regulatory requirements, which impose an unequivocal duty to maintain the highest standards of care at all times. Under no circumstances is the quality of treatment compromised.
Furthermore, no treatment is ever carried out without the patient’s explicit, voluntary, and documented consent. This follows the provision of clear, comprehensive information regarding all available treatment options and their corresponding costs.
While we regret that your experience did not meet your expectations, we remain committed to engaging with all concerns constructively and in a professional manner. Should you wish to discuss this matter further, please contact us directly.
Fantastic experience: Was given an emergency appointment yesterday as my crown had broken and I was too embarrassed to leave the house - Dr Tocca performed miracles and fixed a temporary one so that I could have my life back! He did an incredible job and I am beyond grateful to him - Lighthouse Dental Practice are without a doubt, in a league of their own!
Thank you for your trust and loyalty! We’re honoured to be your family’s choice for dental care and delighted to know that our commitment to first-class service makes a difference. Your confidence in our team means so much to us, and we look forward to continuing to provide the high-quality care you expect. Thank you again for your wonderful feedback!
Positive experience: I’m always happy with the staff and efficiency. But on this occasion the dentist could not find the course of my pain . So I am still in pain .
Thank you very much for your feedback and for your kind words about our team and the efficiency of the practice.
Your appreciation means a lot to to us.
We take all concerns seriously and remain fully committed to your care and well-being.
If a follow-up consultation has not already been arranged, we would be happy to schedule one as soon as possible at a time that is convenient for you.
Once again, thank you very much for your feedback.
Fantastic experience: I've been using Lighthouse for many years now and the only word that springs to mind is "excellent" and that's in every respect. From the moment I walk in the door everything is just as it should be, friendly and knowledgeable staff, both at reception and in the surgery.
Thank you so much for your kind words and for taking the time to share your feedback!
We’re absolutely delighted to hear that you’ve had such a positive experience with Lighthouse over the years. Providing excellent service is at the heart of what we do, and it’s incredibly rewarding to know that our friendly and knowledgeable staff, both at reception and in the surgery, have made a lasting impression.
Your continued support means so much to us, and we truly value your loyalty.
Thanks once again for your wonderful feedback!
Positive experience: Despite my being late as unable to pay for car park , I was greeted by all the staff and my husband was seen anyway. We had problems getting x rays donewe weren’t hurried. The receptionist ( sorry forgot her name ) was lovely and tried hard to help me make a payment at the Car Park. When that failed , and her shift had finished she accompanied us to the car park and payment was successfully made. That was above & beyond and deserves a special mention. Thank you so much
Fantastic experience: Had such a great experience! The dentist is always a bit stressful for me but the staff here are all so friendly and really welcoming. Big thank you to Hannah who was so lovely and helpful :)
Fantastic experience: Really good service for me and my little boy. Would definitely recommend!
Fantastic experience: First class. Two teeth pulled. No pain. No blood. After 2 days all fine. Thank you Jade and Charlie.
Thank you very much for your lovely review! We are so pleased to hear you felt at ease from the start. Your kind words mean a lot to us, and we're delighted you had a first-class experience. We look forward to seeing you again.
Thank you
Fantastic experience: Always a positive experience at the Lighthouse. A big thank you to Hannah and Jasmine who are always so friendly, I've been to many dentists over the years which always have a cold, clinical atmosphere, here it's the opposite. I don't ever intend to move on to another dentist again. Thank you all.
Fantastic experience: Thank you for sorting out my filling! The staff is very polite and profession, I had pleasant experience, highly recommend!
Thank you so much for your kind words! We're delighted to hear that you had a pleasant experience and that our team provided professional and polite care. Your recommendation means a lot to us!
Thank you from us all at the Lighthouse Dental Practice
Fantastic experience: As someone who hadn't been to the dentist for many years due to an irrational fear, I searched for a dentist who would be able to get me back on track. From my first appointment with Dr Tocca and subsequent visits to the hygienists, everyone has been understanding and respectful of my fear. I am now in a position where i go to appointments without concern and don't cancel to put them off. At my visit this week, I was introduced to Paddington (the dog!)... he is a gorgeous and welcoming gentle giant.
Thank you for sharing your experience with us. We truly appreciate the trust you placed in our team after so many years away from the dentist, and we are delighted to hear that your visits with Dr. Tocca and our hygienists have helped ease your concerns. Providing a compassionate, understanding, and patient-centered approach is at the heart of what we do, and it is wonderful to know that you now attend appointments with confidence.
We are also thrilled that you had the chance to meet Paddington—he certainly has a special way of making patients feel welcome!
Your kind words mean a great deal to us, and we look forward to continuing to support you on your dental journey.
Fantastic experience: I had an incredible experience at the dentist! The check-up was comprehensive, and every detail was explained to me in a clear and understandable way. I can’t recommend Jade enough—she truly knows how to put you at ease. Jane at the reception was fantastic, greeting me with a warm welcome as soon as I walked in. Overall, it was a wonderful experience from start to finish. I absolutely love this dentist!
Thank you for your wonderful feedback!
We are delighted to hear that you had such a positive experience at our practice. Providing comprehensive, transparent, and patient-centered care is at the heart of what we do, and we’re so pleased that everything was clearly explained to you during your visit.
A special thank you for your kind words about Jade, we are thrilled that she helped put you at ease and about Jane, whose warm welcome sets the tone for every patient experience. Your recommendation means a great deal to us, and we truly appreciate your support.
We look forward to welcoming you again in the future!
Fantastic experience: Fantastic service. Receptionist was very welcoming. The Dentist was very friendly.
Thank you for your kind words! We are delighted to hear that you had a fantastic experience with us. Our team takes great pride in providing a welcoming and friendly environment, and we are so pleased that both our receptionist and dentist made you feel comfortable during your visit.
We truly appreciate your feedback and look forward to seeing you again in the future!
Fantastic experience: Excellent surgery. For someone that hates visits to the Dentist this surgery makes me so relaxed and calm every time I'm there. From the friendly, welcoming and polite receptionist to the Hygenist and Dentist who are gentle and talk me through what they are doing, this place turns fear into a relaxed visit every time. 42 years under this surgery and getting better every year.
Thank you so much for your review! We're delighted to hear that you had a positive experience. Thank you so much
Fantastic experience: I have been attending lighthouse coming up to 4 years, brilliant service, very accommodating for timings of appointments, and most recently loved seeing Paddington at the front desk, I'd be barking mad to go anywhere else.
Thank you for your wonderful review and for being a valued patient at Lighthouse for the past four years! We’re delighted to hear that you’ve had a brilliant experience with us and that our team has been able to accommodate your appointment needs.
Paddington certainly enjoys greeting our patients, and we’re so glad he made your visit even more special! Your kind words are truly appreciated.
Thank you.
Fantastic experience: What a wonderful practice - after years of mediocre service at my previous dentist The Lighthouse Practice has sorted all my teeth issues painlessly and efficiently with such good humour and kindness. I wouldn’t go anywhere else. My sincere thanks to the whole team but particularly to Angela who has taught me how to look after them properly in between visits. Merry Christmas to you all and thank you thank you. Jackie Nayler
Fantastic experience: Would highly recommend this dentist.they are so understanding of the needs of a very nervous patient & the staff are super polite.my dentist Jade & her assistant (sorry cant remember her name)were great when I went to have an extraction today.got 2 more to go so know that it's not gonna be so nerve racking next time cos I know they will look after me like they did today.thanks to all at lighthouse dentist.x
Fantastic experience: First time at this practice, Jane was a superstar and managed to fit me in the next day for an appt. My dentist, Andrea, was fantastic. Took the time to explain everything clearly and the work was impeccable. Big thanks to both, I will be registering this as my new practice.
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