Archway Dental
Information about Archway Dental
Opening hours
- sunday: (closed)
- monday: 8:30-18h
- tuesday: 8:30-16:30
- wednesday: 8:30-16:30
- thursday: 8:30-16:30
- friday: 8:30-15:15
- saturday: (closed)
Archway Dental Surgery has been a family practice since 1983 and is now home to the Archway Angels!
Our mission is to help people achieve the Smile of Their Life and connect with as many as we can so that we can educate and guide them in order to lead the industry through world class dentistry, innovation and passion.
Our comment from Best Dentists about Archway Dental:
Archway Dental is highly regarded for its warm and welcoming atmosphere, making it a standout choice for dental care in the United Kingdom. Visitors have consistently praised the friendly and accommodating staff, who go above and beyond to ensure every patient feels comfortable. The practice is notably spacious and clean, contributing to an inviting environment that eases any dental anxiety.
Highlights of Archway Dental include:
- Exceptional Customer Service: Patients frequently mention how friendly and helpful the staff are, from reception to the dental practitioners.
- Skilled and Compassionate Dentists: The team is known for their thoroughness and professionalism, providing clear explanations and listening to patient needs.
- Comfortable Experience: Many patients have expressed their relief at how comfortable their appointments are, with responsive and caring treatment that alleviates dental fears.
- Accessibility: The practice boasts easy access and convenient parking, making visits straightforward.
- Variety of Services: Archway Dental offers comprehensive dental care, from routine check-ups to more complex treatments, effectively catering to diverse patient needs.
Overall, Archway Dental is commended for transforming what can often be a stressful experience into a pleasant one. Many patients look forward to their visits, reflecting the high level of care provided at this practice.
Archway Dental: Reviews
Fantastic experience: Lovely and friendly dentist. The facility is lovely and spacious and the staff are very welcoming. The dentist was super friendly to my child and explained everything in a way they would understand.
Thank you so much Kirstie. We're delighted you and your child felt so welcome and comfortable We really appreciate your kind words and look forward to seeing you both again
Fantastic experience: This was my first visit to any dentist in some time. They saw me at very short notice when no-one else could squeeze me in. I enjoyed the experience (as much as you can enjoy a visit to the dentist) so much I signed on as a new patient. Mark and the staff were friendly and professional, and everything he was doing was explained fully. Very reasonable rates too.
Thanks so much for your lovely review, Richard! We’re really glad you enjoyed your first visit back to the dentist – who knew a trip to the dentist could feel this good? We’re pleased to have you join us as a new patient and look forward to seeing you again soon.
Fantastic experience: the team are very friendly kind & understanding made me feel @ ease & comfortable very glad i went thank you to all the people who work there.
Thanks Gina! We're glad you felt at ease and comfortable, that's exactly what we aim for Thank you for choosing Archway Dental, we look forward to seeing you again
Fantastic experience: Friendly efficient service from start to finish. Thoroughly recommend.
Thank you for your kind words and recommendation Michael! We’re so pleased you found our service friendly and efficient from start to finish. We look forward to welcoming you again soon.
Fantastic experience: The surgery was clean, bright & welcoming. All the staff members we came into contact with were very friendly, pleasant & helpful. Felicity made you feel at ease & her experience & knowledge were very evident during the time spent with her.
Thank you for your lovely feedback Cornishman. We're delighted to hear our practice and team made such a positive impression. We'll be sure to share your kind words with Felicity, she'll be pleased to know her experience and knowledge helped you feel at ease.
Fantastic experience: Across the board, Archway Dental are a great team. Receptionists, hygienists, dental nurses and dentists. Coordinated, expert treatment. And I’m hard to please!
Thank you so much Ruth. We’re absolutely thrilled to hear this.
It’s a real team effort here at Archway, and your kind words about everyone, from reception to clinicians really do make our day.
Fantastic experience: Friendly, informed and competent. An easy experience. Cynthia was kind and considerate throughout and kept me informed of all elements of the procedure
Thankyou John!
Fantastic experience: Not having visited a Dental Practice for at least 10yrs and now it was time to have my full denture replaced I was very surprised to find a Practice that was so friendly and efficient. I was recommended this Practice by my neighbour as he was so impressed by the caring way they looked after his 90yr old Mother. I am glad I listened to him!
Hi Ivor, thank you so much for your kind words. We know coming back to the dentist after a long time can feel a little daunting, so it means the world to hear you felt so welcome and cared for.
We’re also so glad your neighbour recommended us, please pass on our thanks to them too! ✨
Fantastic experience: Very happy with my treatment, with no problems. All staff are friendly knowledgable and professional. Waiting area and treatment rooms always well presented. Looking forward to my next visit, many thanks.
Fantastic experience: I am very pleased that I chose Archway Dental for my dental care. Everyone, without exception was so pleasant, friendly, reassuring and knowledgeable that they set me at ease. I highly recommend them.
We are very pleased you chose us Terry Ann Thank you for your kind recommendation.
Fantastic experience: I have been using Archway Dental for many many years now. I go twice a year for a check up and also for a hygiene check. Both appointments are always carried out in a relaxing environment and undertaken very professionally. I always come way feeling very happy with my teeths condition and that I had been given the best service and advice that I required. I also know that should I have an emergency then they would do their best to help me out as quickly as they could. I highly recommend Archway Dental.
Hi Joe, that's right, we are here for you for all your dental needs! Thank you for your loyalty and kind recommendation.
Fantastic experience: Six months ago I visited Archway Dental as an extremely nervous customer. I hadn't been to the dentist for about 15 years! Konrad put me at ease immediately and subsequent appointments have been a breeze. My nervousness has evaporated and can show my teeth when I smile now. Looking at 'Invisalign' next. Thank you Konrad and Ewen. Lou Crook.
Wow Lou, this is amazing to hear! No one should fear the dentist - we're on a mission to make dental appointments stress free and dare we say it, enjoyable We're so happy you have had a positive experience with us. Now show off those pearly whites
Fantastic experience: Went for my new patient appointment, never been treated so well in my life, I was checked over, x-rayed and scanned! Everything was explained and even though I need treatment I didn’t feel pressured to do it. Everyone was so friendly even my daughter asked to join after the appointment. Thank you :)
Welcome to Archway Dental Layla! We promise to deliver a 5-star service at every visit Thank you for your kind words and rating - be sure to spread the word with your friends and family.
Fantastic experience: Easy access Made most welcome Wonderful treatment
Thank you Eric
Positive experience: The service at Archway Dental is great. Everyone there is very friendly and makes you feel quite welcome from the minute you walk in to the waiting area. The dental checks are detailed and performed to a high standard. Also they have a free coffee machine!
Free coffee is always a winner Thanks for your 5 stars person x, we pride ourselves on delivering high standards of care at every visit.
Fantastic experience: Highly recommended. The staff and care were 1st class.
Thanks so much JMS!
Fantastic experience: What a great experience from start to finish! From my first visit, just popping in to see if they could help me, to my treatment for an extraction & bridge fitting. I cannot fault the friendly professional staff, the environment & my procedure. Thank you to everyone involved, especially Chloe for explaining everything so clearly & not hurting me ! Brilliant
Thank you for the FAB review Timothy. We're so glad you popped in to see us You're in great hands with our team at Archway.
Fantastic experience: Very good and friendly service. Being a disabled person they cared for my needs very well. The treatment I'm receiving is excellent and gives me confidence. It's been a few years since I've been able to access a dental surgery because I'm a wheelchair user....thank you all at Kelly Bray Cornwall
Thank you so much for your kind words Caroline. It truly means the world to us to hear that you felt well cared for and confident in your treatment. We understand how important accessibility is, and we're glad we could provide a welcoming and comfortable experience for you. We look forward to seeing you again soon.
Fantastic experience: Archways dentists are excellent. Friendly, helpful staff, really pleasant waiting area. I had an appointment with Ewan Gray. He’s a charming, helpful, great hygienist and dentist, very thorough and professional. I recommend him highly.
Thanks Joanna, what a brilliant review. Our patients happiness and experience is very important to us, so we're glad to hear your recent visit was top notch We will be sure to pass your kind words on to Ewan.
Fantastic experience: Easy access and direct parking outside, staff very friendly and dentist very helpful. 3d scan and X ray of teeth provided. Appointment not rushed, treatment explained clearly and relaxed environment, would recommend for anyone that worries over dentistry appointments
Thank you Carol, we couldn't agree more, our teams are very friendly and helpful Keep spreading the word!
Fantastic experience: We could not have been treated better at Archway Dental. The staff are the most compassionate and thorough they could be, making what is usually, at previous dentists, an uncomfortable and anxiety inducing experience into one where you're put at ease and you feel completely listened to. Thank you to the hardworking and just incredible teams we met with at both locations.
Hi Sade, what a FAB review! Thank you so much. We put all of our patients, like you, at the very heart of everything we do. We're so pleased you felt at ease and listened to.
Fantastic experience: A good efficient service provide by all members of staff involved with my dental care.
Thank you for the FIVE stars, Andrew!
Fantastic experience: I can't rate Archway Dental highly enough. I had a dental emergency while on holiday in the area, and they managed to squeeze me in on the same day, sorting out my problem quickly and easily. If I was local I'd be registering with them in a heartbeat! All of the staff I met were lovely, friendly and welcoming, and did all they could to help.
Wow, what a fab review! Thank you Dave and Becky. No one wants to be in pain especially on holiday. We're glad we could support you so you could enjoy the rest of your trip
Fantastic experience: Nice friendly stall and Ann always puts me at ease and explained everything to me and a good experience
Thanks for your review David! Your experience and comfort is extremely important to us
Fantastic experience: I am new to this practice and I can’t thank all the staff enough. Excellent customer service made to feel very welcome and very professional. I am a nervous patient but Alex the hygienist was brilliant with me having my teeth cleaned, she was very understanding and made me feel comfortable.
We are so glad we made your visit calm and comfortable. Alex is an outstanding clinician; she has a reputation for making patients feel at ease. Thank you for joining Archway Dental; welcome to the friendliest practice in town!
Fantastic experience: What fantastic service, I only registered in the morning and after I mentioned I needed a filling had a call an hour later to ask me if I wanted a cancellation! Oh yes, fantastic service from the reception team and the dentist [Adrian], customer service was excellent.
Yes Richard! We aim to please by providing our patient's with the very best service and care. Be sure to spread the word with your family and friends. We will make sure the team at Kelly Bray receive your kind review.
Fantastic experience: Very happy with my dental treatment. Alternative & options carefully explained by Konrad. Able to be seen in a timely fashion . Thank you.
Thank for your review Joan. We will be sure to pass your kind words on to Konrad and team at Kelly Bray.
Fantastic experience: Exceptional. Very pleased with my treatment plan. All of the staff, from the front desk to the management team are incredibly knowledgeable and friendly.This is a very professional outfit. I had my dental work done by Konrad, ably assisted by Nicole and my hygiene done by Lyn. What a team! I went in with trepidation not thinking that they could do much for me after my teeth and gums were left in a disgraceful state after radiation treatment, but I came away with much more than I expected. Composite is my new best friend. My confidence has grown immeasurably, and the treatment costs were very affordable. My dental work was extensive and over a period of 4 months. All at times and dates to suit me. X-rays, cleaning scaping, polishing, gum tests, Numerous fillings, composite re-builds, extractions and denture making and fitting are just the ones that I can remember. I have a few small bits left to be done and will definitely be going back to Archway. If you need anything dental, from new teeth to just a clean and polish give them a call. ps. They are not scary.
Wow Steven. What a review! Thank you for your kind words and trusting us with your treatment. We are so pleased you are feeling more confident and we couldn't agree more, we're not scary at all! We look forward to seeing you again soon.
Fantastic experience: Fantastic job Pain free fillings Thankyou Chloe Made to feel at ease at all times No nasty dentist smell which triggers my anxiety from childhood
Thank you Gilly
Fantastic experience: Saw me very late after-work great dentist and staff. Thank you
Thank you A
Fantastic experience: Archway Dental provide a wonderful service. Communication is effective and excellent. The staff are kind and friendly and only too willing to offer support.
Hi Nigel, thank you so much for your kind words, we're glad you enjoyed your experience with us.
Fantastic experience: Highly recommend Archway Dental if you are a nervous patient and want your dental health to be cared for by highly skilled, experienced, caring and professional clinicians. My care team are dentist Mark and hygienist Ewan. You are assured of a warm and friendly welcome from everyone at the practice too.
Hi Nina, We are so pleased that you are enjoying (yes, enjoying) your time at Archway! Lynn is incredible, and your teeth look it . The team are beaming after reading your review; wait until Lynn sees it. Thank you for taking the time to share your feedback. It really matters; best wishes, Archway Dental Team
Fantastic experience: Thankyou to Archway Dental,Cynthia and dental assistant.Everything beautifully sorted out efficiently.Nice and friendly, helpful and kind, which is all that matters.
Hi Barbara, thank you for sharing your experience. We will share your kind words with Cynthia and team. We are so glad you found our practice friendly, helpful and kind, we strive for a welcoming space for our patients.
Fantastic experience: This was my first appointment at Archway Dental, Kelly Bray and specifically to Dr Ann Cummins since moving to Cornwall. My sta nav beame horribly confused like me in finding the location in the labarynth of roads but having located the surgery there was satisfactory parking. The surgery is located on the first floor and to reach it is a litlle uninspiring.However once the enter the reception area it is a very inviting environment with friendly a professionaland helpful receptionists with free drinks machines and comfortable seating. Dr Ann Cummins came to greet me in a timely and friendly manner and led me into her surgery to meet the nursing team before carrying out a full assessment of my dental condition. Her appraoch was very professional thorough and friendly. A full mouth x ray was taken and fully explained in simple terms with advice on improvement in my tooth brushing regime. A full treatment plan was prepared and shown to me and was e mailed to me prior to my return home. Further appointments were then made and e mailed to me. Therefore whilst negotiating my way to the surgery was challenging, I found the surgery , the dental surgeon and her staff to be of an excellent standard and would reccommend it to anyone seeking a new dental surgery.
Hi Chris, thank you for your review and excellent recommendation, our patient's happiness is very important to us. Cornwall's roads can be challenging, we're so glad you found us, hopefully the drive is easier for your next visit.
Fantastic experience: Excellent practice, my daughter smashed her front teeth in an accident just before Christmas so booked an emergency appointment. When we arrived the staff made her feel immediately welcome and at ease. They displayed high professional standards making sure the work was perfect and we were completely happy with it. Would highly recommend for children and adults alike.
Hi Stuart, thank you for taking the time to leave a review and share your experience. We are pleased to hear our team made your daughter feel comfortable and at ease during what sounded like a very scary time.
Fantastic experience: From the moment I entered archway dental surgery Kelly Bray, I was greeted & offered a refreshment. My dentist Mark Burrows & his nurse Bell were very friendly & welcoming. A very thorough examination & a dental plan was produced after listening to my needs . As an ex dental nurse I was thoroughly impressed.
Hi Angie, thank you for your kind review, we are so pleased you had a great experience with us.
Fantastic experience: Initially visited the Callington branch for emergency treatment - I was fitted in immediately and saw Chloe who was very reassuring. Subsequently I signed up to the practice and have just had my first consultation again with Chloe. It was extremely thorough and I was very impressed with the equipment available. Chloe was very patient in explaining recommended treatments and alternatives. A good experience so far as visiting a dentist ever can be!
Hi S C, we hear you, visiting the dentist can be daunting . Here at Archway Dental we strive to make your dentist appointments as pleasant as they can be, so we are pleased to hear Chloe looked after you. Thank you for sharing your review, we will be sure to pass your kind words on to Chloe and the team at Kelly Bray.
Fantastic experience: The staff on the desk always greet you with a smile and a hello and make you feel welcome . The premises are very clean and inviting once inside. My wife is disabled and they have good access to the building . There is a disabled space for parking outside allowing you too park but sometimes you can't as people have parked there with no badge. I guess that's life. But the thing to remember is that when you go to Arch way they treat you as an individual with care and they really have a lot of passion and make you feel special.
Dear Glyn, thank you so much for such an incredible review!
We are so glad you feel so supported and special, that is exactly how we want you to feel!
Gladly, there is parking available and we are proud to be more accessible! Thank you for your kind words, I will pass this on to the rest of the team! <3 (:
Fantastic experience: Very welcoming. Felt comfortable at all times. Very informative of options for ongoing treatment. At no point did I feel pressured to choose any part of my treatment plan. Overall a fantastic experience. Would definitely recommend this practice.
This is brilliant Mark! Thank you for your review and recommendation Ensuring our patients feel comfortable and feel happy with their visit, is very important to us.
Fantastic experience: This practice makes you feel welcome immediately, all staff I encountered were friendly and the dentist with nurse were both very professional. A pleasurable experience all the way .
Fantastic - thank you Mike!
Fantastic experience: Reception friendly staff, and easy to book appointments, Mark the dentist is friendly and helpful, highly recommended.
Thank you Jerry! This is great to hear.
Fantastic experience: I’m a nervous dental patient. Two weeks ago I broke a tooth. I was absolutely dreading going to the dentist. I went and told by my lovely dentist it could be fixed, so I had a temporary fixing and went back a week later. I had injections, 45 minutes of treatment and I didn’t feel anything and very happy! I even dare to say I think I’ve overcome my fear thanks to Archway! Thank you.
Wow Sue! We are honoured to have helped you overcome your fear. Visiting the dentist can be a daunting experience for many. At Archway Dental, we want to make every visit as pleasant as possible. We will share your lovely review with our team at Kelly Bray - they will be delighted to read your kind words.
Fantastic experience: I was very nervous to go to the dentist but after needing to I saw Cynthia who is amazing and now I'm happy to visit the dentist without to much worry. I highly recommend this practice
Finding the right dentist is all you need to banish those nerves Thank you for sharing your experience Nicola, we will share your feedback with Cynthia and the team.
Fantastic experience: Very good visit, new to the area and having looked around it is good to have found an easy to access clinic. Parking is good, easy access to the clinic with a lift. All processes were clearly explained. Although the pictures of your teeth are not the most appealing.
Thank you Ian. We must admit, we love a good teeth photo
Fantastic experience: Absolutely fantastic service and care. I'm petrified of the dentist and Cynthia is making me feel less anxious. Keeping my fingers crossed
Hi Andrea, we are so pleased you are happy with the care and service you are receiving - this is truly important to us. You are in good hands with Cynthia
Fantastic experience: My first visit to archway as new client. Was immediately made to feel welcome by the reception staff. The dentist I saw was thorough and very pleasant, as was her assistant. I did not feel pressured and was very well advised. Will be staying very happily at archway thankyou to you all.
Fantastic experience: I rate Archway dentist as possibly the best dentist practice I have been too, and over the years that is quite a few! My teeth have been a problem for me over these last five years, again trying to find a dentist who would listen to what I wanted! That is quite a rare thing, dentists normally tell you what you need! My experience was different with Archway, they listened and understood how important it was for me to get rid of the mercury fillings I have, I know most dentists say if they are in tack leave them alone, that is not what I am trying to achieve! Archway are helping me achieve this, bit by bit, by the end of February I should have a healthy mouth with no mercury, hooray I approached Archway reception, who were as helpful and kind as they could be and advised me as best they could, then booked me in for an initial examination with Chloe which I attended shortly after that, she listened!! And advised and we came up with a treatment plan that suited and I wanted to achieve. I then saw a plan operator who again was very kind and professional and who scheduled in and booked my appointments, who also helped me with a monthly dental plan, so my teeth will be looked after going forward and I won’t have to face big dental bills going into the future anymore, which will be a real help Then I saw the best hygienist I have ever seen, sadly I can’t remember his name! I think your mind goes a bit blank when you are nervous but I shouldn’t have been, he was excellent, really gentle when doing the necessary cleaning and advised of my future care going forward, yet another tick ✔️ Then I saw Chloe who took two teeth out and we are trying to save the third, I’m not sure still but Chloe has said she will remove it if it still causes me problems, but we both wanted to try to save the tooth if possible The removals were remarkable straight forward, the filing took far more time and effort, but again, far easier than the concern warranted before I attended, really reassuring going forward That is the stage I am currently at, now waiting to heal, before I go back for the final two teeth to be worked on. I know dentistry is not cheap, I think Archway is the normal price around, but I do think there service goes above and beyond, I highly recommend them, I have found them to be extremely professional, helpful and compassionate when dealing with your health care, because I believe teeth health is as important as all your other health needs, if not more important Sorry this is a bit of a long winded review but where dentistry is concerned it can be very daunting experience for a lot of people so I wanted to write a truthful review to help others having to go through it to find a good team who will be helpful and yet professional throughout it, I can’t rate them highly enough
Thank you Kate, this is brilliant to read! No need to say sorry, we value all of your feedback, it is very important to us and patients present and future. We are thrilled you have chosen Archway Dental, we will be here for you every step of your dental journey
Fantastic experience: Always smiley lovely staff, went in as emergency patient, tooth sorted by dental magician Conrad, thanks for the lovely service.
Hi Julie, we're glad we could be of support. We're always here should you need us
Fantastic experience: A great experience as a first time patient at Archway Dental. I cannot fault the welcome, advice and friendly staff. I admit I'm looking forward to my treatment appointments !! So thank you Archway you've got it pretty much perfect.
This is BRILLIANT Helen! We want our patients to look forward to their appointments Thank you for your kind review, we look forward to seeing you again soon.
Fantastic experience: Yesterday I saw Dentist Cynthia and Hygienist Ewan. My experience at Archway is always a positive experience. I feel confident with their knowledge and skills. I like that everything is explained well and any concerns can be discussed. All staff are friendly and welcoming. 100% recommend. Very good with anxious patients too
Fantastic experience: Very professional, great attention to patients, from arrival to treatment. Very quick appointments, the following week or two. NOT 3 months like previous dentist!
Fantastic experience: Highly recommend Archway Dental Kelly bray has a very nervous person was put at ease immediately to the point where I look forward to next appointment everyone who works there are lovely people
Fantastic experience: Can't recommend Archway Dental highly enough. For the first time in my dental history, I felt really heard. All the staff extremely kind and helpful.
Fantastic experience: Had an appointment with ameena dental hygienist. Great service and super friendly staff from reception to dental professionals.
Fantastic experience: Went to Archway for my regular hygienist appointment. Agata was very thorough and took X-rays of my teeth Very happy with Archway. The thing that let's Archway down is its location on a very downtrodden industrial estate that has the roughest roads (potholes, bumps and unmade parts) I have come across. The old address in Well Lane was far more salubrious than where they are now. Service and staff 5 stars Location and access 1 star Update. The access road has been completely revamped and it is now a far more place to visit compared to how it used to be
Hi Steve, We are so glad you have had a great experience with us at Archway, we will pass on your comments to Agata! We are in continued talks with the landlords regarding the road leading; thank you for sharing your 5-star review we really do enjoy our interactions as well as delivering treatment. Best wishes, Archway Dental Team
Fantastic experience: All round very welcoming, friendly and polite staff. Best of all, the dental work was free from any pain, so no worries about my next appointment, as I consider myself to be in good hands.
Fantastic experience: Very welcoming and professional dental practice. My experience was not a traumatic experience.
Positive experience: As always pleased with ms C Nunes However I was waiting some 25 mins after my planned appointment Not an issue as I am sure she had been very busy but it would have been nice if the receptionist had been informed me rather than I was just left waiting It a minor issue but would just have been nice and I could have then knowing the delay say have a cup of coffee Regards Mike
Thank you for your feedback Michael, we will pass thi son to our Team to ensure prompt communication. We look forwards to seeing you next time!
Fantastic experience: Warm and friendly atmosphere, staff are very welcoming didn't feel I was being forced into any treatment I didn't need. Would give 6 stars if I could.
Fantastic experience: The staff here are happy, they smile a lot and are very efficient :o) My initial consultation with Conrad and his two dental assistants was thorough and professional, resulting in an agreed treatment plan which meets my needs. Pricing was clear, payment options available and, most importantly to me, no attempt was made to coerce or persuade me to have any 'additional' treatments which were not required - i.e. no hard sell. I came away from my consultation feeling confident that I had a dedicated and motivated team of specialists looking after my treatment. Highly recommended.
Fantastic experience: Extremely prompt, friendly and efficient service, with clear explanations throughout. I had an old broken filling removed and a new super smooth white permanent composite filling in its place. It is pricey but I am delighted with results and the dentist Cynthia checked that I was ok throughout
Fantastic experience: A really professional and friendly service from everyone involved! Conrad the dentist and his assistant Nicole were very welcoming and made me feel at ease! I had a check up and x rays taken. Everything was explained to me and my further care was discussed! I was taken back to reception and made my further appointments which were when I wanted them for. I was also shown the Dental plan which I will take them up on! All in all I’m over the moon with the service! At last a decent dental practice in Cornwall!
Fantastic experience: I can highly recommend Archway, a lovely practise where all the staff are kind and friendly. Lynn the hygienist is amazing and has helped me a lot
Fantastic experience: I have been a customer of Archway dentists for many years. I currently see Mrs Millard who is so helpful and kind (which makes it easier for me!). The rooms are always clean, uncluttered and bright. The reception team are always welcoming and the staff in general are very friendly. There is free parking just outside and access to the surgery for those with mobility issues. I would happily recommend this practice to anyone.
Fantastic experience: As someone who is nervous of dentists, the care that I received from Archway Dental was excellent, I am happy to recommend them.
Fantastic experience: On the outside it's like entering an industrial building, but once you get to reception everything is extremely clean, modern and very pleasant, the staff are friendly and helpful. The Nurses are caring and try to make you feel relaxed I had an extraction performed by Dr. Ann Cummins, she is wonderful, explains everything, is very gentle and I didn't feel any pain at the time or afterwards.
Fantastic experience: Lovely surgery, they were really good with my almost 2 year old. Letting him clean the dinosaurs teeth and being super patient regarding seeing his own teeth
Fantastic experience: I have been having all my dental work done at Archway Dental, Kelly Bray, for a good couple of years. Every visit has been not only worthwhile, but actually pleasant. Yes, pleasant...a feeling few people connect with dentistry. But it is. My dentist, Mark Barrow, has never caused me a moment's pain, and I've had both big jobs and little 'no numbing' jobs done. He is also a very pleasant man and knowledgeable about many things. The entire staff, however, also impresses me. I have yet to encounter a single member of staff, from reception/booking to chairside assistants, who fail to have 'kind eyes.' Oddly, I was just remembering that today--I needed a small emergency treatment they did as last appointment yesterday. And despite the end of the day and people wanting to get home, everyone I encountered greeted me with kind eyes. That's the sort of practice it is, and I could not possibly be more happy for having found them.
Fantastic experience: First Private dentist and also the best dentist I have ever had(and i have had a few)! Full checkup, fully explained the issues that I have and the ways to combat them in a easy to understand and friendly manner. First class service from entering the door. :)
Fantastic experience: I came to Archway following my wonderful dentist Ann. It's a really great practice, so welcoming and friendly and very professional. The cost of the first check up with x rays included was brilliant value for money. I am delighted it's only up the road from me, but I would travel as its worth it. Olga
Fantastic experience: Excellent service and care at Archway Dental, you always feel your dental needs are in competent hands. So glad i found this place
Fantastic experience: Excellent dental surgery. I saw Konrad and he was a very knowledgeable and affable person. It's sad that the chance of an NHS dentist. However, with service such as this I guess that's the way of the UK . I would highly recommend the practice.
Fantastic experience: Great welcome from everyone at reception and waiting area is pleasantly lit with good music playing. Appointments began on time. My dentist and her assistant were brilliant both in terms of their dental skills and their interaction with me, which was humerous, caring and informative. Would recommend this practice to anyone.
Fantastic experience: Many thanks for your help with an emergency appointment. I also found the large pictures in the room and the sky ceiling picture in the waiting room very pleasant and relaxing.
Fantastic experience: My first visit here as a new customer. I found very friendly and polite staff and a calm and patient dentist.
Fantastic experience: Archway dental are the best ever. I had a real fear of dentists from many years ago. Not anymore, they are professional kind and totally pain free. In my eyes worth everything. Thank you for Archway for putting my teeth in order and finally able to smile with confidence.
Fantastic experience: My wife and I were very pleased with the professional and caring treatment that we both received from Mark Barrow and Lynn Chalinder during our 6 monthly check up.The friendly and relaxed working atmosphere made our visit a pleasant experience . Thank you Brian & Christine Jones
Thank you for your feedback Brian, it means a lot to our Team - I will pass on your kind words to Mark and Lynn!
Fantastic experience: Very friendly and helpful. Made me feel totally at ease and explained my options very clearly. So glad I plucked up the courage to register
Fantastic experience: Very efficient and well ordered organisation. The dentist was first class - I was doubly pleased that he is ex military too! A slick caring operator with excellent manner and knowledge. I have to say very polite and understanding of my hearing difficulties. Overall a very good experience throughout my first journey.
Fantastic experience: The staff are all friendly and helpful. My dentist explained everything to me. I had a great experience as always, thank you.
Positive experience: Another super visit and the service I received was 1st class. Sophie was as usual was very friendly and professional in the treatment I received. This is an excellent Dental Practice.
David, we are so glad you have had a wonderful experience whilst in the practice, our team pride themselves on their excellent customer care! In regards to signage, we now have signs at every available point to help you find the new practice, thank you for your invaluable feedback! Best Wishes Archway Dental
Fantastic experience: I was booked in at very short notice for a tooth extraction which was causing me some concern. Apart from having difficulty finding the practice, everything I experienced was of a very high and professional standard. Many thanks for helping me and alleviating my pain. Myself and my wife will be signing up for future care plans this week as a consequence of our positive experience. I would definitely recommend this practice.
Fantastic experience: Deeon tended to my oral care on my visit.She was very gentle,took her time to explain everything and made me feel at ease.I enjoyed a coffee after my appointment while waiting for my husband to finish his check up.
Fantastic experience: Knowledgeable and friendly staff who can't do enough to ensure your visit to the dentist is a comfortable experience which is not to be feared in any way. Great environment with modern equipment and engaging professionals at every point of contact :)
Fantastic experience: I had my first appointment in Kelly Bray with Mark and had an assessment of the work I know needs doing. Mark was extremely thorough, listened to my concerns and gave me a clear plan and timeframe. I felt very well looked after and the costs are proportionate and fair. I haven’t had any work done yet, but so far I’m very impressed and I like my new dentist very much.
Fantastic experience: I first visited this practice back in December when I had a terrible gum infection and wasn’t very well. Since then I have undergone a course of gum therapy so I have visited several times. From the first day onwards, the team were amazing. I was treated with sympathy and kindness by everyone, and Lynn and Jasmine have been amazing every time I’ve visited. I’ve since signed my children up too. If you have to go private, I would highly recommend Archway Dental.
Fantastic experience: I phoned the surgery on Monday morning in pain, and was given an urgent appointment the same day. I was seen on time, and my dental problem was sorted out with great professionalism! Thank you to the whole team, who cared for me so well.
Fantastic experience: I had an emergency appointment with Cynthia, she was really wonderful and I felt very comfortable during the appointment. Such a welcome change from past experiences with dentists. I am returning soon to join as a patient and I am genuinely looking forward to visiting again and not feeling scared and anxious which is great. Thank you very much!
Fantastic experience: I had a new patient appointment at the Saltash practice yesterday. What a great team. Everyone was helpful, professional and friendly. Options for treatment were explained and the costs clearly explained in a relaxed and unpressured way. Thank you.
Fantastic experience: Really friendly staff. Premises were functional, modern and clean. My dentist was excellent and I would certainly recommend her to family and friends.
Fantastic experience: This is honestly the best dental surgery ever! You can easily park, so no worries on that front. The reception staff are incredibly friendly, reassuring and caring and go that extra mile to be helpful. As luck would have it, my dentist is one I've known for many years and several of my family travel miles to see him for their dental work. Very caring, super thorough and takes time to explain what's needed. If it wasn't for the fact that it is the dentist and let's face it, scary, I'd go there more often as everyone is so welcoming and friendly. Make your appointment now, don't be scared, they're there for you!
Fantastic experience: Very good. The establishment was a little difficult to find. However, once discovered a joy. Staff very knowledgeable and they treat you with care and respect. Cynthia, the dental clinician was wonderful. I have recently had some life difficulties. This manifested some sadness. Cynthia was empathetic and kind. The technology produced a survey of my teeth in detail. Combined with a translated explanation from Cynthia I now have a plan for getting oral health back on track. Thank you.
Fantastic experience: What a wonderful, professional and welcoming practice Archway Dental is. Staff are super friendly and I felt completely relaxed for my first examination. Sophie was brilliant and took time to explain everything that she and her assistant were doing. I cannot not fault them. After a bad experience at my last dentist’s, I’m thrilled that I’ve found somewhere new to look after my teeth. Highly recommended.
Fantastic experience: Nobody wants to visit the Dentist, however if you have to visit one then visit Archway. They are friendly, professional and their customer focus is excellent. For me they are one of the best practices I have been a customer of.
WOW. Thank you! We put our Archway community first; that's why we are so focused on delivering such good care in an exceedingly friendly way. Thank you, Martin! Best wishes, Archway Dental Team
Positive experience: It is never an unpleasant experience visiting this dental team in Kelly Brae. Very satisfied, thank you. The only reservation is regarding the driveway to the premises which offers potential low speed accident potential and the possibility of shredding a tyre or kerbing an alloy!
Fantastic experience: I saw Cynthia, I was pretty nervous but Cynthia was brilliant, she calmed me immediately. My experience was good. I was told everything that was about to happen and Cynthia's presence itself was just so reassuring. The dental nurse with Cynthia was also lovely and calming, a very helpful young girl. I would definitely recommend this practice. Claire, the treatment organiser is also lovely and helpful, a true Angel. Reception staff very inviting and welcoming. Overall everyone I met was lovely. Thank you all.
Fantastic experience: I would like to express my appreciation to allstaff at Archway, Kelly Bray. All of them are so courteous, efficient , and welcome you with a smile. Appointments are kept tp the time - Will thoroughky recommend this dental practice to anyone. Brigette
Fantastic experience: Visited yesterday for the first time and as a nervous patient, my dentist was very good with me and explained everything that was happening. The surgery was gorgeous and although I have treatment to come, I'm feeling very optimistic about it. Update: Visited today for my first lot of treatment and Mark was amazing as was his dental nurse. Kept checking I was OK the whole way through. I'm so pleased I found Archway
Fantastic experience: Cynthia was very kind and patient, taking scans and clearly explaining what treatment I needed. And in a bright, fresh practice with very friendly team. Made the visit an enjoyable experience. Thank you
Fantastic experience: I am an incredibly nervous patient. I had 2 fillings and a clean. My word, Chloe and her lovely assistant could not have been kinder. I didn't have any pain at all. Wish I had found this practice a long time ago. Totally recommend 100% All the staff are extremely kind and friendly.
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