
Confidental Clinic

Information about Confidental Clinic
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-18h
- saturday: 9h-13h
With over 60 years of combined dental experience you will be in great hands. The team at Confidental Clinic are highly trained and dedicated to helping you achieve the perfect smile.
We offer a wide range of dental treatments tailored to suit your needs. We offer everything from General Dentistry such as Dental Hygiene, Fillings, and Crowns to Cosmetic Dentistry and Implants.
Our team of highly trained and friendly dental professionals is matched by the setting in which we deliver our treatments. We aim to make your visit to us as comfortable, relaxing, and, dare we say, enjoyable as possible.
Our comment from Best Dentists about Confidental Clinic:
Confidental Clinic is a highly regarded dental practice in the United Kingdom, known for its exceptional patient care and friendly environment. The clinic boasts a dedicated team of professionals who consistently receive high praise from patients. Some of the standout features highlighted in various reviews include:
- Exceptional Staff: Patients frequently commend the kind and professional demeanor of the entire staff, with specific mentions of Dr. Zena Al-Ansari and other dentists who create a welcoming atmosphere, helping to ease the anxieties of nervous patients.
- Quality Treatment: Many reviews speak to the clinic's high standards of care, with patients reporting excellent outcomes from various procedures such as fillings, cleanings, and cosmetic work including Invisalign. Dr. Zena and her team are particularly noted for their thorough and gentle approach.
- Compassionate Service: Several patients have shared experiences where the staff went out of their way to accommodate needs, especially for families and those in distress, demonstrating a high level of empathy and support.
- Clean and Comfortable Setting: The clinic is noted for its cleanliness and well-organized operations, contributing to an overall pleasant dental experience.
Overall, Confidental Clinic comes highly recommended for anyone seeking a caring and professional dental team in a comfortable environment.
Services and Treatments
Confidental Clinic: Reviews
Fantastic experience: I have been coming for a long time to this practice. Very good team. Zena has always been nice and helpful. Highly recommend
Fantastic experience: Zena has done a fantastic job on my teeth. Highly recommend her and her team
Fantastic experience: I have been with this dental surgery since 2018, and I cannot praise them enough. The dental staff here are truly decent and honest, which is rare to come across these days. I would like to give special thanks and gratitude to Dr. Amal. You are knowledgeable, brilliant, and always provide the best advice tailored to me. Your care, compassion, kindness, and welcoming approach are truly remarkable. I still remember the first day I met you. My son and I had an appointment, but I was running late and didn’t expect to be seen. To my surprise, you went above and beyond to accommodate both of us, a truly selfless act, especially as most places would have turned us away. Not only that, but you and your dental nurse, Ayan, kindly kept my son entertained while you treated me, despite his interruptions. That thoughtfulness meant so much. I will be forever grateful. Thank you so much for your five-star treatment, Dr. Amal (apologies I didn’t get your surname). You are an outstanding dentist, and this clinic is lucky to have you. Thank you a million times for your first-class service. With love and gratitude, A very happy patient ❤️
Fantastic experience: A superb experience here every time. I've had check ups, a cosmetic white filling to improve the appearance of my smile, been treated by the hygienist and had an implant, all of which have gone very well. The team are all very professional and I am very happy with the advice and treatments I've had. Highly recommended.
Fantastic experience: Dr. Cat has such a gentle touch. Even my routine check-ups feel relaxed and stress-free.
Fantastic experience: Oh my days, this is the best dentist. Amal and Alex such lovely people, I can't wait to come back again, and that's a first
Fantastic experience: Such a lovely dentist. My children were so nervous about going to the dentist but Amal and Alex made them feel so comfortable and happy! Thank you. Definitely recommend
Fantastic experience: I had an appointment today with Saharla and Alex. Saharla is my permanent dentist and I am happy with the treatment received so far. They have been reassuring, professional and they have explained all the steps of the procedure. I am very nervous, but both of them have been gentle and friendly. I would highly recommend them. Thank you!
Fantastic experience: I cannot thank everyone enough for the support and professional assistance. I damage a tooth and was convinced I would loose it. They saved it and alls well. Thank you again
Fantastic experience: Great team, Anika Patel and Gina was so efficient and very gentle with my 12-year-old daughter. We were both at ease and fully trusted them both to deliver a pain-free and professional service! Thank you!
Fantastic experience: This is such a lovely dental practice! Brilliant service from the lovely reception team on the front desk to the wonderful hygienist Cynthia who did a fantastic professional clean of my teeth this morning and offered lots of helpful and reassuring advice. I feel very lucky to be registered here :)
Fantastic experience: The hygienist Cynthia was particularly soft and that was the best deep cleaning which has been done to me since moving to England from France!
Hi Elatrach,
Thank you for leaving a 5-star review and we are happy to hear that you had a positive experience with us overall.
Best wishes,
St Helier Dental Team
Fantastic experience: Gemma the coordinator manager is amazing . Professional, polite and goes above and beyond in helping to achieve for you . The dentist team are so good with my elderly mother. They fit in her needs with her disability.
Fantastic experience: All the team at the clinic are super friendly and helpful!
Fantastic experience: I used to discover a new issue every time I visited a dentist, and I was never a fan of going. But everything changed when I started seeing Dr Catarina and hygienist Cynthia. By following their advice on how to brush and care for my teeth properly, I now have no issues for the first time in my life. I’m truly grateful to both of them for helping me keep my teeth healthy.
Fantastic experience: A fantastic experience with Dr Anika and Lateefah at the clinic when I had awful wisdom tooth pain. I was seen to quickly, given lots of information to help myself and treatment was efficient. Lateefah was amazing at keeping my 4 year old and 1 year old happy, we loved the stickers at the end! Thank you both for a pleasant trip to the place I usually dread going! 5 stars for these two!
Fantastic experience: Been with this dentist for a long time now. Dr Zena Al-ansari is incredibly friendly and professional. All the staff are great. Would highly recommend.
Fantastic experience: Really happy with my filling on my front tooth. I was really upset when my front tooth broke. Doctor Anika did an incredible job and Kush her assistant was lovely and friendly. Highly recommend. thank you!
Fantastic experience: very good dentist very satisfied customer highly recommemd Zena to other patients.
Fantastic experience: I cannot recommend this dental practice highly enough! Dr. Thacha, Nurse Lateefah, Nurse Aami, and Nurse Kush are an absolutely amazing team — not just in their clinical skills, but in the way they genuinely care for their patients. From the moment you walk in, you’re welcomed with warmth, professionalism, and a calm atmosphere that puts you at ease. Dr. Thacha is incredibly thorough and kind, Nurse Lateefah and Nurse Kush are both so attentive and reassuring, and Aami is always friendly and efficient. It’s rare to find a team that makes every visit feel this comfortable — thank you all for the exceptional care
Fantastic experience: Lovely ladies to deal with my dental needs. Lateefah and dr Zena
Negative experience: very rude staff that need to leave their attitude at home, AVOID!
Good Morning M K,
I have had a look on our software and I am unable to find your record under the username that you have provided.
Could you please give me a call on 0208 648 2600 and ask to speak to myself, to enable me to understand what has happened and try to rectify the situation where possible?
Best regards,
Kayley
Practice Manager
ConfiDental Clinic St Helier
Negative experience: The worst dental clinic I have ever experienced.We were with them for a long time and this was the best dental clinic,good service,nice staff very well behaved and friendly receptionists.But now after changing everything there they have Long waiting times even for kids as well,very upsetting,This thing happened with us many times .Some receptionist are rude and not cooperative.Very limited staff.I will not recommend this clinic to my friends and family
Good Afternoon,
I am unable to find your record under the username provided.
Could you please give me a call on 0208 648 2600 and ask to speak to myself, to enable me to understand and try to rectify the situation where possible.
Best regards,
Kayley
Practice Manager
ConfiDental Clinic St Helier
Fantastic experience: My name is Devon my appointment with Dr Catarina and Kush today at the dentist was excellent I was treated very well while the work was carried out on my teeth I really had a good time I would advice anyone to book an appointment with Dr Catarina I found her remarkable for many reasons. During the course of my treatment Dr Catarina and Kush always keep checking to make sure that I wasn't feeling any pain nor feeling uncomfortable I received first class treatment and excellent advice on how to look after my teeth I was made to feel like I was at home The first time I had an appointment with Dr Catarina I was treated extremely well so I was more than happy with the work she done this is why I chose to book a second appointment with Dr Catarina I would recommend anyone to do the same and book a dental appointment with Dr Catarina and Kush.
Good Afternoon Devon,
thank you so much for taking the time to leave us such a wonderful 5 star google review!
I have passed your comments on to the team, but in particular, to Dr Catarina and Kush who are ecstatic to hear of your experience with them!
We look forward to welcoming you back at your next visit!
Best regards,
ConfiDental Clinic St Helier
Fantastic experience: I needed three appointments and usually find it quite hard to get all my queries solved in one phone call as it feels quite rushed. However, Jan was very approachable and advised me on what to do about an emergency appointment and all the options available. I do love Confidental Clinic regardless, but customer service like Jan’s makes it a pleasure to go back.
Good Afternoon Tatiana,
Thank you so much for such a wonderful review for Jan. It really makes our day to receive feedback like yours!
We absolutely love having you as a patient and we look forward to welcoming you back during your next appointment.
Best regards,
ConfiDental Clinic St Helier
Fantastic experience: Like many I'm terrified of the dentist but a friend recommended Dr Catatina at Confidental Clinic, this has been my 3rd time seeing her after having quite a lot of treatment including 5 fillings. On my last appointment I can honestly say for the first time i wasn't fretting for days before going. Highly recommend this lovely lady if your frightened of the dentist.
Good Morning Julia,
Thank you so much for your wonderful review for Dr Catarina. She will be thrilled to hear about your experience.
We look forward to welcoming you back at your next appointment.
Best regards,
ConfiDental Clinic St Helier
Fantastic experience: Absolutely fantastic experience. Professional team with amazing attitude and great dedication to make you feel at ease and relaxed. My front teeth look great and I am very happy and grateful. You will never find a better dentist in this area. Thank you ladies !!!!
Good Morning Ania,
Thank you so much for leaving such a wonderful 5 star review for our Team.
We absolutely love having you with us and look forward to seeing you on your next visit.
Best regards,
ConfiDental Clinic St Helier
Fantastic experience: I recently came here and the care was great. I was taken care of by Zina Al ansari. she was very friendly and attentive and i decinitely recommend her. I will definitely be returning.
Hi Hiba,
Thank you for taking the time to leave such a lovely review for Dr Zena.
We will be sure to pass on your comments as she will be delighted to see them.
Best regards,
ConfiDental Clinic St Helier
Fantastic experience: I was seen by Dr Anika Patel who was very professional and polite. Would highly recommend.
Hi Edward,
We would like to thank you for leaving an amazing review for Dr Anika.
We look forward to seeing you again next time :-)
Best regards,
ConfiDental Clinic St Helier
Fantastic experience: Love Confidental clinic. They were so kind and helpful when I needed it most. Tooth pain is the worst experience ever. Fitting me in to have emergency treatment to help. Great dentists. I would recommend them
Good Afternoon Francesca,
Thank you for taking the time to let us know about your positive experience as an emergency patient with us. We were so pleased to be able to help.
We look forward to welcoming you back when you next need our services :-)
Best regards,
ConfiDental Clinic St Helier
Fantastic experience: I went to Confidential Clinic as I didn't have confidence in my previous dentist. Dr Laura Hicks at Confidential Clinic Morden has been nothing short of brilliant. She fully explained the process of what was needed for my broken tooth, the first one I'd ever had, and her manner and professionalism sets a very high bar. Additionally, the reception team have always responded quickly to my requests for VAT invoices so I could log claims with my health insurance company. I highly recommend Dr Hicks and the team at Confidential Clinic Morden.
Dear Anna, thank you for your kind review and your support for the practice and in particular Laura.
The Team at ConfiDental Clinic
Negative experience: One of the worst experiences I've had at the dentist in my life. The dentist was extremely rude, patronising and belittling about my teeth. I know I have issues with them but she went overboard to let me know what she thought about them and me. She also made a rude and distasteful comment about how I had not come to the dentist in a few years when I mentioned I could not afford it previously. She then kept asking me if I was on Universal Credit which was quite obviously a dig towards me. I was homeless 6 months ago and I've only just turned my life around, so it's not a nice feeling for someone to dig you out for that. I know I have issues with my teeth and I'm trying to sort them. I've never experienced anything like that appointment and it was quite upsetting.
Negative experience: Very rude receptionist ! I was late for my child’s appointment for 10 mins and I called on my way that i was stuck on traffics but the rude lady responded to reschedule the appt . The way she handled the situation was very bad and unprofessional.
Fantastic experience: I am very happy and satisfied for the service. A special thank you to the Doctor Zena, always professional. Many thanks to all the staff!
Hi Antonella,
Thank you for leaving a positive review. We hope you come back again soon!
Best wishes,
St Helier Dental Team
Negative experience: I have book hygienist appointment but because for 10minutes delay they my took 50 pouds bad service. they are not treating properly. Even i have pain, they said fine, but I ask them to look properly then they suggest for root cancel. Poor customer service
Fantastic experience: I’m a patient at st Helier I have been for about four years now I have just had teeth veneers done by laura I am very pleased with them so if you’re thinking about having teeth veneers I would recommend you go to the Confidental clinic I would also say that all the staff are always very friendly and helpful so thank you
Fantastic experience: Wonderful experience everytime I visit and I can thank Dr Catarina and Kush for that. Easy to book and the service they provide is quality. I would give more stars if I could.
Fantastic experience: I was a patient at Confidental Clinic for 4 years (2019-2023) and highly recommend it. I had two dentists during that time, Dr. Ali and then Dr. Al-Ansari, and both were very professional, clearly explaining everything they were doing and detailing any remedial action needed if I had issues. Mrs White is a friendly hygienist and always did a great job cleaning my teeth. The receptionists are welcoming and proactive, and the practice is clean and tidy. Keep it up Confidental!
Fantastic experience: Thatcha is lovely.she is always happy and makes you feel at ease.very good dentist.
Fantastic experience: Such a pleasant place kind reception's ladies are wonderful. let alone DR Neha Dogra puts your mind at ease i suffer with anxiety was totally scared but 100% would without a doubt choose her every time plus she listens to your needs love her work
Fantastic experience: Brilliant experience at ConfiDental clinic I suffer with severe dental phobia and after years of not going I had a tooth break in half Zena was excellent totally put me at ease and extracted the broken tooth without me even realising Going back next week for plate to be fitted Can’t recommend Zena enough
Negative experience: I was told that I need fillings and all sorts and would cost me hundreds, I went to a new dentist for a check up and was told that everything was okay and no fillings was needed and my teeth was good, I would not recommend this place to anyone
Negative experience: Hi, they very bad with Childrens, they can treat Childrens. Please if you have chicle better to go somewhere else. My child had bad tooth they couldn’t remove plus did not recommend to hospital now my child is very bad condition. Need severe operation to remove those teethe because these people couldn’t do the job.
Fantastic experience: Warm friendly staff from the moment you talk to them at reception or the phone until you're having teeth filled. cleaned or pulled out, all done painlessly, but with a smile and joviality. Put at ease from the second you arrive until you walk back out the door. I used to be worried going to the dentist, now I can't wait to book an appointment. Well done to Confidental Clinic. Happy Christmas and see you all 2024, Ian and Julie McArthur.
Fantastic experience: I had a very pleasant experience and the staff were extremely kind and willing to help as much as possible. The Dentist explained the condition very well and taken the appropriate measures. I will recommend this surgery to everyone. well done and keep up the good work.
Hi David,
Thanks very much for leaving this lovely review regarding your experience with us. We will look forward to welcoming you back next time!
Best regards,
St Helier Dental Surgery
Fantastic experience: This was my first visit as a new patient at Confidental St Helier & felt quite nervous. I didn’t need to worry though, from booking in at reception & meeting my new dentist was a really good experience. I would highly recommend them.
Fantastic experience: Kind, gentle and friendly receptionists, dentist and hygienist. Was dreading visiting the dentist as I had not been for quite a while. Walked out of my check-up with a spring in my step and amuch brighter, cleaner smile on my face. So grateful I managed to get in.
Fantastic experience: I am so happy that I had my dental treatment here at St Helier. Dr Zena Al-ansari made it possible for me to smile again after more than 30 years. I had Invisalign fitted as well as other procedures during the course of a year and the care and attention I received was outstanding. Zena is such a lovely friendly dentist who puts you at ease and informs you of your procedure every step of the way. Thank you so much for giving me the confidence to smile again
Fantastic experience: Would I recommend this practice yes I would. What a great place Dr Catarina Machado and her nurse Jina what lovely people they are. Very nervous about dentist but no need here make you feel relaxed every step is explained clearly and why things are done. Cant tell you how relaxed Catarina made me feel no longer worried about seeing dentist any more. Thank you all so very much.
Fantastic experience: Everyone was so helpful and amazing starting with receptionist Sienna and nurse Anna. Dr Catarina is lovely and my front tooth looks like was never damaged. Hygienist Haddy worked a miracle with my gums, they stopped bleeding after a session with her. I am so greatful♥️thank you
Negative experience: The dental hygienist is great. But the back office is terrible. They messed up my payments for over a year with myself over paying and then under paying. It’s been a while since I’ve been back for a hygienist appointment and now I’ve received a debt collector email even though the mistake has been made by them. Be careful and always check your bills and payments
Fantastic experience: Well organised busy dental practice with professional expertise in various types of dental work. Staff turnover has been for the good including reception girls. Tacha was my dentist and is amazing. Equally charming was the hygienist not mentioned on the website. Fast and efficient dental care. Not had any better in all my years of going to a dentist. Your mouth is in good hands here.
Hi Rob,
Thanks so much for taking the time to leave a review, we hope to see you again very soon!
Best wishes,
St Helier Dental Team
Negative experience: The dentist running late of schedule and the receptionist offer to reschedule the booking which is ridiculous…The dentist was very unprofessional and finding ridiculous excuses to not doing her job … It seems that the dentist can only do check ups … The receptionist was very rude …
Fantastic experience: Really happy with the work Zena has done on my teeth, the crown fits perfectly and no sensitivity at all. All filings are great and not noticeable. Really happy, thank you Zena
Good Afternoon Jennie,
thank you so much for the lovely review for Zena.
We look forward to having you back with us again next time :-)
Best regards,
Confidental Clinic St Helier
Fantastic experience: Excellent!! I recommend to everyone!! The reception team is excellent so the dentists!! Top job!!
Hi Juno,
thank you for the lovely review :-)
We look forward to seeing you next time!
Best regards,
Confidental Clinic St Helier
Negative experience: After I have been coming to this dentist for a numerous number of years and always been happy with my treatment the past couple of times I have been has been awful. I last visited to have a check up and a clean whilst at the appointment the dentist made a huge hole in my tooth which I didn’t realise until I started getting pain. I phoned up to complain and see if there was anything they could do and I have now been taken off their record due to missing an appointment which I actually cancelled due to being I’ll way before 24 hours. I’m now left with a huge hole in my tooth and a huge amount of pain. I will not be returning to this dentist and defiantly wouldn’t recommend this dentist to anyone.
Hi Michaela,
Thank you for taking the time to leave us a review. We are sorry to hear you were dissatisfied with our service.
As discussed with you over the phone we have given numerous appointments, beyond the standard protocols, which have either been not attended or have been cancelled within 48 hours of your appointment time and date and as a result we are unable to offer you another appointment on the NHS. As you may understand, appointments that are not attended or that are short notice cancellations lead to wasted clinical time and does mean that we are unable to offer these slots to other patients in an emergency situation.
However, I would still be more than happy to offer you a further appointment to discuss the aforementioned tooth – if you would like to book in please could you give me a call on 0208 648 2600.
Best regards,
Kayley
Confidental Clinic St Helier
Fantastic experience: Professional. Kind. Supportive. Honest. Good value. Very clean everywhere. Good reception area. Easy to get to. Excellent 'phone support. Quality clinical staff. Glad to have found this dental clinic. In no hurry to look elsewhere. No hurry at all!
Good Morning Peter,
It certainly is a Happy Friday with a review like this :-)
We really appreciate you taking the time to leave us a lovely review and we look forward to seeing you again next time!
Best regards,
Confidental Clinic St Helier
Fantastic experience: Dr Zena Al-ansari is amazing, after making my young daughter feel very comfortable during her procedure she then worked her magic to stop my debilitating tooth ache. She gently, effectively and painlessly removed my wisdom tooth. Thank you. I highly recommend
Hi Chloe,
we are so glad to hear that you had a positive experience with us! Thank you so much for leaving such a wonderful review.
We look forward to seeing you at your next appointment.
Best regards,
Confidental Clinic St Helier
Fantastic experience: Very happy final result, perfect service,very good communication. I would highly recommend doctor Zena. She was very helpful, patient with me and gave perfect treatment.
Hi ToBu,
Thank you for letting us know that you had a positive experience with Dr Zena :-)
We will pass your comments on to her and we look forward to welcoming you back at your next appointment.
Best regards,
Confidental Clinic St Helier
Fantastic experience: I had an amazing experience getting a pretty terrible dental disaster fixed here. Everything was done so quickly and professionally to fix my broken tooth and fit a crown. Dr Zena Al Ansaridid a really incredible job with the dental work and was super kind. No pain at all despite it being complex dental work! I'm very happy with my experience and would highly recommend Confidential Clinic.
Good Morning Claire,
Thank you so much for making a Monday Morning a little bit brighter! We are so glad that you had a positive experience with us and we look forward to having you back with us next time.
Best regards,
Confidental Clinic St Helier
Fantastic experience: I highly recommend Zena at this surgery, excellent technician. The staff are kind and friendly and most helpful! Thank you Zena for giving me back my smile!
Good Morning Mia,
this is amazing thank you for your lovely comment.
We look forward to welcoming you back next time.
Best regards,
Confidental Clinic St Helier
Fantastic experience: Always helpful, and supportive due to nervous patient. Whenever needed emergency appointment, never had to wait more than 24 hours
Good Afternoon,
Thank you so much for taking the time to leave us such a wonderful review. We aim to see all emergent patients as soon as we can and we have on the day appointments available to aid with this. Thank you for your positive feedback as this is very helpful :-)
Best regards,
Confidental Clinic St Helier
Fantastic experience: Excellent and friendly service. Dental Hygienists are one of the most underrated services available. St Helier Confidential Clinic is highly recommended.
Hi Alan,
Thank you so much for your lovely review for our Hygienists. The ladies will be thrilled with your comments.
Best regards,
Confidental Clinic St Helier
Fantastic experience: I recently had to have a tooth extracted and I was very nervous. Jignesh was fantastic. He had a very calming influence and quickly and efficiently removed the tooth. I couldn't believe how quickly and smoothly it was done. Thank you Jignesh and the team.
Hi Laura,
thank you so much for leaving us such a lovely review - we really appreciate you taking the time to do so.
We will look forward to having you back with us again soon :-)
Best regards,
Confidental Clinic St Helier
Fantastic experience: Thank you for a great service. The staff at St. Helier Dental Surgery are all friendly, professional and welcoming. Great team of people. Thank you Zena for being calm, patient and reassuring me while I had the filling put in. I am always very nervous coming to the dentist and Zena was very gentle and patient with me which helped immensely with my nerves. Thank you for making my experience pleasant. Zena is very experienced and knowledgeable also and explains things very well too. I recommend St.Helier Dental surgery for anyone! 5 stars *****
Hi Yasmin,
Thank you for taking the time to leave a review. We hope you have a nice day and come back to us again soon.
Best wishes,
St Helier Dental Team
Fantastic experience: I came in last week for a check up. Immediately I was greeted by a Hayley as she held the door open for me and asked if I was ok. I had just rushed from the bus stop nearly missing my appointment and she kindly grabbed me a cup of water. I then went in for my check up with dr thacha and her nurse Kush who was very friendly and made me feel at ease as I was nervous as I have not been in a while. Dr Thacha went through the treatment and explained the x-rays thoroughly. Thank you for the staff at Confidential St Helier for looking after me. Overall great experience and friendly staff.
Good Morning Sayanthan,
This was such a lovely way to start the day! We really appreciate you taking the time to leave us such a wonderful review. I will pass your comments on to the whole team.
Best regards,
Confidental Clinic St Helier
Positive experience: I have been attending St Helier Dental Surgery for over a year after having a review from Jegnesh Patel for dental implants at another surgery, 2017. A nervous patient and had loads done!! After a long orthodontics treatment to align tooth I had my dental implants done, then attending to see Dr Zeena. Completed my treatment with root canal and crown. I am very happy with the results! Highly recommended practice!!
Good Morning Hyacinth,
we are so pleased to hear that you are happy with your results! Thank you so much for leaving this lovely review for Dr Jignesh Patel and Dr Zena Al-Ansari. I will be sure to pass your comments on :-)
Best regards,
Confidental Clinic St Helier
Fantastic experience: I visited for an appointment today and saw Dr Laura and Kush and it was the best dental experience I’ve had. Laura was really thorough and gentle, she took time to explain everything and made sure I knew exactly what my options were and what to expect from any treatment. Kush really helped to put me at ease and they seemed a great team. They are both so friendly and I felt in very safe hands. Definitely recommend a visit, thank you Dr Laura and Kush!
Good Morning Emma,
thank you for your lovely 5 star review! We really appreciate you taking the time to let us know about your experience.
I will pass over your comments to our team :-)
Best regards,
Confidental Clinic St Helier
Negative experience: Already had 1 review taken down? Awful experience, dentist cancelled my appointment numerous times at very short notice, after 5 months had to go elsewhere for treatment
Good Morning Michael,
Firstly, I would like to thank you for taking the time to provide us with your feedback. I would like to personally apologise on behalf of the whole team at the Confidental Clinic St Helier, for the experience that you have had with us. Our services have been stretched as of late, which hasn't been helped due to the ill health of one of our Dentists. We are actively reinforcing the Dentist Team, with new Dentists joining us in January, which will help to improve the ease of access to our Clinic. We are extremely sorry that you have had to seek treatment elsewhere.
We hope that if you require Dental services in the future that you will give us the opportunity to welcome you back to our surgery.
Best regards,
Kayley
Confidental Clinic St Helier
Positive experience: I really like this dental surgery. The reception ladies are friendly and helpful - even in the face of disgruntled customers. I especially like the dentist Zena, she did a fantastic job on a tooth composite for me - it feels and looks like the real thing. Plus she is friendly and very likeable. Highly recommend!
Hi Chris,
thank you so much for leaving this lovely review for us :-)
We look forward to welcoming you back next time!
Best regards,
Confidental Clinic St Helier
Fantastic experience: Staff are very kind and patient. Dr Zena was very kind and willing to answer any questions or woes I had over the course of my invisialign treament.
Hi Marc,
Thanks very much for leaving us this lovely 5 star review. We are so glad that you chose us! We hope to see you again next time :-)
Best regards,
St Helier Dental Surgery
Fantastic experience: I was absolutely petrified but the pain I was in had to be taken away ,I had a broken wisdom tooth that became infected .After a week of antibiotics followed by X-rays it was decided to call in the boss to remove it as the roots were on the nerve . Scared was an understatement, but wow what an experience, all the staff are lovely , put me at ease from the minute I walked through the door . The dentist himself was not what my imagination had conjured up , he was just great and while talking me through the extraction I was amazed to find he had taken out the tooth without a flinch from me , I felt absolutely nothing . I will be going back they are great !!
Good Morning Sally,
Thank you so much for taking the time to leave us such a lovely review. It was an absolute pleasure to have you with us at St Helier Dental. We look forward to seeing you again next time!
Best regards,
St Helier Dental Surgery
Negative experience: The worst dental surgery .receptionist very rude. I had appointment 10:00 I was there 10 :13 she said if you are 10 minutes late is OK but not 13 for 3 min she cancelled my appointment I have 5 months baby I find really hard to find someone to take care of her ,I wait for the bus from 9:00 but 2 of the busses had problems today always I am 10 min early always I waited for more dhan 30 min for doctor and they don't care she said I am a mummy I understand ,she can't be mammy with 2 kids and no one close to help her.she don't know what it means to be a mummy
Hi Besa,
I was extremely disappointed to read this review today. I have searched for your name but am unable to find you. Please could you give me a call on 0208 648 2600 to discuss this at your earliest opportunity.
Best regards,
Kayley
St Helier Dental Surgery
Positive experience: Update: 9th Sept 2022 - Have had my filling done now by the owner/head dentist. Lots of communication and help after my 1 star review. He has also promised to use this as a training guide but also explained this situation occurred due to other circumstances within the practice. I'm glad he took over my case, as their locum dentist who saw me wanted to do full root canal and crown, but Dr.Patel saw the possibility of saving the tooth and doing a much less invasive procedure. Very well looked after and really appreciate their help, so am happy to revise my review to 4 stars. Posted this review a month ago: 1 Star Awful service!! Been given the run around for 3 months to get a filling replacement after theirs dropped out. Was originally told no appts so call on the day, then pain got too bad and complained and got an emergency appt but they would only do a temp filling. 3 weeks later am in pain and they will only see me for a check up [not treatment] in another 3 weeks time!!? Then dentist will decide what to do.. uurmm PUT A FILLING IN!!! They are fobbing NHS patients off because they have more private patients/service now, so NO TIME OR CARE for NHS patients as they just want to get MORE MONEY Been with them for over 12 years... really upset and disappointed.. in pain.. and left with having to call every day now to only get a 10min slot where they will only give me antibiotics..not actually do the correct filling. They refuse to do an appointment for that. Absolutely disgraceful!
Hi Jo Jo,
Thank you so much for the update on your previous review. We look forward to welcoming you back next time :-)
Best regards,
Kayley
St Helier Dental Surgery
Fantastic experience: This review is solely based on the customer service standard provided by Sydney, a reception staff member at the branch. Despite my complaining through the pain of my wisdom tooth she was extremely understanding and unmatchably helpful! One of the best customer service experiences I’ve received.
Good Morning Jodie,
Thank you for your lovely Review for Sydney - I will be sure to pass this review on to Sydney and share in our weekly team meeting! We look forward to seeing you again next time.
Best wishes,
St Helier Dental Team
Fantastic experience: Dr zena al-ansari is amazing Did my Invisalign and composite bonding and bleaching Very kind. Sweet knowledgeable Definitely recommend
Hi Claire,
Thank you for your lovely Review for Zena - we will make sure we pass on your words to her! We look forward to seeing you again next week :-)
Best wishes,
St Helier Dental Team
Fantastic experience: I had Botox with the lovely Zena at st helier. I cannot thank her enough she was so gentle and I can see a big difference! No more lines
Hi Hayley,
Thank you for your lovely review!
Best wishes,
St Helier Dental Team
Fantastic experience: My dentist Zena was brilliant and is very professional. My Invisalign treatment was a great experience. I’m very happy with the result. The whole team has been fantastic!! I would definitely recommend!!
Hi Marie,
Thank you so much for taking the time to leave us such a lovely review. We're so happy to hear that you had a positive experience with us. We look forward to welcoming you back next time.
Best wishes,
St Helier Dental Team
Fantastic experience: Zena has been absolutely amazing with my Invisalign treatment! She’s very through and takes great pride in her work. Has made the whole process easy. Would definitely recommend her to anyone looking to get Invisaligns!
Hi Akshaiya,
Thank you so much for leaving such a lovely review for Dr Zena Al-Ansari. We look forward to seeing you again.
Best wishes,
St Helier Dental Team
Fantastic experience: Im very happy with the service. Highly recommend. Zena the dentist and Sanju are amazing ladies. Thank you for a great service. Today I came early than my appt and meeted very friendly and understuding .A special THANKS to my doctor Patel and Kelly. I am so happy with you,my dear dental practic.
Hi Galina,
We are very thankful for you leaving a positive review. We hope to see you again soon for anything else you need. Please feel free to contact us again at any point.
Best wishes,
St Helier Dental Team
Fantastic experience: Saw the Hygienist Cynthia she really put me at ease. The ladies on reception are all very friendly and polite. Highly recommend this practice.
Hi James,
Thank you for your lovely 5 star review! We look forward to welcoming you back again:-)
Best wishes,
St Helier Dental Team
Fantastic experience: Zena is so kind and understanding. She is wonderful. Staff are very friendly. I've been going here for 15 years. Always positive and help you relax. Amazing team
Hi Annie,
Thank you so much for your lovely message. We look forward to welcoming you back soon!
Best wishes,
St Helier Dental Team
Fantastic experience: Very kind and helpful staff, was able to get me an emergency appointment pretty quick and a check up/follow-on appointments swiftly as well. I saw Dr Zena Al-ansari, who is very nice and helped keep me calm. Great practice! :) Also went here for my Invisalign journey and once again, Dr. Zena Al-Ansari made that experience as enjoyable as moving one's teeth can be! Very happy with my results.
Hi Lacey,
Thanks so much for taking the time to leave a review, we hope to see you again very soon!
Best wishes,
St Helier Dental Team
Fantastic experience: The two receptionist are lovely very friendly and as for my dentist Fatima I’m am very sad that she is leaving, I have had her for years she always makes me feel at ease. Michelle
Hi Michelle,
Thank you for the kind words, we're glad to hear everything went well. Have a nice day and please feel free to reach out to us again if you need anything in future.
Best wishes,
St Helier Dental Team
Fantastic experience: I had a fantastic experience with Zena. There were quite a few issues with my teeth, so I needed to get Invisalign to strengthen them, and some composite filling to repair the damage. Zena was great throughout the whole process, and ensured that I was happy every step of the way. I felt she really cared about the outcome of my treatment, which was evident by the sheer amount of time and detail she put into the work.
Hi Mathew,
Thank you for the positive review, have a nice day! Please do not hesitate to reach out to us again in future.
Best wishes,
St Helier Dental Team
Fantastic experience: I have had very positive experience with Dr Fatima and her team during my last two visits. Very professional treatment specifically her thoroughness and attention to details was admirable.
Hi Netra,
Thank you for taking the time to leave a review We're happy to hear it went well for you, have a nice day. Please contact us again for anything you may need.
Best wishes,
St Helier Dental Team
Fantastic experience: Overly impressed with the work carried out by Dr Zena Al-Ansari, I lost my smile at a young age and Dr Zena helped me find it again! Also I want to mention the reception team Kayley, Catherine and others (excuse me for not remembering names) always giving me a warm welcome and making me feel at home, everytime i went there they helped me with everything i needed and are very friendly, exactly what you need in a place like this! I had composite bonding which has basically completely sculptured my teeth into what i wanted them to be, one of the most competitive price wise and for the precision and care you cannot go wrong. Kudos to the whole team & Thanks alot
Hi Harry,
Thank you for your 5-star review. We're glad it all went well for you, have a nice day.
Best wishes,
St Helier Dental Team
Fantastic experience: Lovely team of people, the surgery has an excellent high standard of cleanliness and hygiene. Would reccommend to anyone who is looking to get/ or need some dental work done.
Hi Sophie,
Thank you for taking the time out of your day to leave a positive review! Have a good day and please get in touch with us again for anything you need in the future!
Best wishes,
St Helier Dental Team
Fantastic experience: I'VE NEVET HAD SUCH A SUPERB EXPERIENCE WITH ANY DENTIST IN THIS COUNTRY AND BACK HOME! DR ZENA IS A VERY GOOD DENTIST! THE PROFESSIONALUSM AND CARE IS SUPERB!! MY GUM DISEASE WAS SO BAD AND MY GUMS WEETE SO SWOLLEN, WITH DEPP POCKETS AND BLEEDING SO BLADLY. AFTER THE FIRST TREATMENT (HALF OF THE MOUTH) THERE WAS SIGNIFICANT IMPROVEMENT - WHICH I PUT DOWN TO BEING PRESCRIBED AN ANTIBIOTIC I HAD NEVER HAD BEFORE AND INSTRUCTIONS OF BRUSHING. MY GUMS ARE NIT BLEEDING ANYMORE AND AM GLAD I CAME TO ST HELIER DENTAL CLINICARENOT BLEEDING ANYMORE AND I DON'T
Hi Rhoda,
First, thank you for the review, we appreciate your kind words and are happy to hear that everything went well and comfortably for you. For anything you may need in the future, please feel free to come back. Have a good day!
Best wishes,
St Helier Dental Team
Fantastic experience: Very professional dental practice, I get anxious visiting the dentist but was put at ease very quickly, all processes fully explained as treatment proceeded. Definitely recommend the Dental Practice.
Hi Jacqui,
Thanks so much for taking the time to leave a review, we hope to see you again very soon!
Best wishes,
St Helier Dental Team
Fantastic experience: I have an ongoing gum problem and have to see both dentist and hygienist on a 3 month basis each, helps with my problem, both give good feedback on how I am managing the problem myself and both are so gentle and nice, would definitely recommend, also other staff I meet are always nice and friendly
Hi Gill,
Thank you for the positive 5-star. We hope to see you again for any of your future dental needs. Please feel free to contact us for anything you need in the future. Have a good day!
Best wishes,
St Helier Dental Team
Fantastic experience: Been going to this practice a while and I must say every member of staff I encountered is lovely. The surgery is so clean and managed very well. I suffer with very bad anxiety and have a dental phobia which left me in a mess needing work done, I met with my new dentist today Dr A Patel who is new and I’m very confident and happy to have him as my dentist, he was very through and I didn’t really feel nervous and the calming background music helped. I have to go back for root canal and I don’t feel that bad because I feel I have found a fantastic dentist and It helps having confidence in your dentist.All of the staff are nice and reception staff are very helpful. Another dentist I went to said I had no choice but extraction, I came here and they said the tooth can be saved.
Hi Chevi,
Thank you for the positive review. Have a nice day and we hope to see you again soon!
Best wishes,
St Helier Dental Team
Fantastic experience: Very good service.the receptionists are lovely Caroline and Gemma superb.Tuba dentist excellent made me feel at ease straight away as I was a bit nervous.very thorough very professional lovely lady.I was very impressed made my experience at the dentist very pleasant.would definitely recommend this dentist.it’s first class all round very clean and welcoming.well done ladies 100% perfect.impressed
Hi Miechelle,
Thank you for taking the time to leave a review and the kind words. Have a nice day and we hope to see you again soon! Please contact us for anything you may need in the future!
Best wishes,
St Helier Dental Team
Fantastic experience: Just returned form The St Helier Dental Surgery. I've got to say that since the new owners have taken over, it's such a nicer experience than it used to be. Gone is the drab decor, thank God. Lovely staff and Tuba is just the nicest, funniest young lady. And a fantastic dentist too. Can't rate highly enough.....
Thanks for leaving a 5-star review Dean! Have a good one!
Best wishes,
St Helier Dental Team
Fantastic experience: I have been going to St Helier dental practice for many years and everyone has always been extremely helpful and polite. I started seeing Zena for my appointments - she is always very helpful and has an understanding of why I am anxious, she has a very good understanding of how people feel and I am always made to feel at ease. All round fantastic service.
Hi Lorraine,
Thank you for taking the time to leave a review! We hope to see you again soon, have a nice day!
Best wishes,
St Helier Dental Team
Fantastic experience: Was very happy to get emergency appointment .Receptionist were both very nice dentist was absolutely brilliant made a nervous patient very relaxed lovely people.
Hi Caz,
Thank you for taking the time to leave a review and the kind words. Have a nice day!
Best wishes,
St Helier Dental Team
Fantastic experience: In the last couple of months, I've had to visit my dentist.. her name is Tuba and I have to say, she's a brilliant dentist, so calm, explains everything very clearly and never rushes you and puts you at ease.. I've also visited the hygienist Ade, again very good... even the receptionists, their phone manner, the way they greet you, so polite... overall excellent service. Well done St, Helier Dental Surgery team
Hi Kypro,
Thank you for taking the time to leave a review. We are happy to hear that everything has worked out - have a nice day and we hope to see you again soon! Please feel free to contact us for anything you may need in the future.
Best wishes,
St Helier Dental Team
Fantastic experience: I am very happy with the treatment I have received from Dr Zena. She gave me V beautiful smile with the composite bonding treatment I had. I highly recommend. I never change my dentist I like coming here.
Hi Marcia,
Thank you for taking the time to leave a review. It was a pleasure working with you, have a nice day! Please feel free to contact us for anything you may need in the future.
Best wishes,
St Helier Dental Team
Fantastic experience: I'm very happy with the service and treatment I have received from Dr Zena Al-ansari. Can't recommend this dentist enough.
Hi Yarley,
Thank you for taking the time to leave a review. Have a nice day! Please feel free to contact us for anything you may need.
Best wishes,
St Helier Dental Team
Fantastic experience: The smiling reception is always professional and friendly and I was so pleased when my Dentist, Dr. Deval, took time to inform me of my choices which were best for me personally. A refreshing change. A smashing Dentist, Tuba and her lovely assistant Sanju have taken over from Dr Deval. Tuba, cares about her patients and works towards them keeping a healthy smile, she's a credit to the Dentist profession as is her assistant Sanju. She got rid of an abscess painlessly and on my next appointment she miraculously saved my tooth for which I am so grateful. Valentina and Sarah who work on the reception desk are always welcoming and very helpful. Many thanks to a great Dentist and her team. L Lambert.
Dear Lisa, thanks for your encouraging feedback. We are pleased that you are happy with the care we provide. Best wishes. St Helier Dental
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