
The York Dental Suite by Dr Mafalda Queiroz

Information about The York Dental Suite by Dr Mafalda Queiroz
Opening hours
- sunday: (closed)
- monday: 8:15-17:15
- tuesday: 9h-19h
- wednesday: 8:15-17:15
- thursday: 8:15-19:15
- friday: 8:30-16:15
- saturday: 9h-14h
"Dentistry is all about care"
Our comment from Best Dentists about The York Dental Suite by Dr Mafalda Queiroz:
The York Dental Suite by Dr. Mafalda Queiroz is highly praised for its welcoming and friendly atmosphere, making it an excellent choice for both children and adults seeking dental care. Patients consistently commend the team for their professionalism, attentiveness, and ability to make dental visits a comfortable experience. Notable features include:
- Exceptional Staff: Every member of the team, from receptionists to dentists, is recognized for their kindness and professionalism, ensuring that patients feel at ease throughout their treatment.
- Comprehensive Care: Patients appreciate the detailed explanations provided by the dental professionals, including the options available for treatment, which empowers them to make informed decisions.
- Comfortable Environment: The practice is described as being clean, beautifully presented, and having a comforting atmosphere, which is particularly beneficial for those with dental anxiety.
- Child-Friendly: Families have expressed gratitude for the gentle and patient care their children receive, making dental visits positive experiences.
- Top-Notch Treatments: Patients report satisfaction with a range of services, including Invisalign, composite bonding, and emergency care, often highlighting the high standards of care and state-of-the-art technology.
Overall, The York Dental Suite is highly recommended for its commitment to excellent patient care and creating a stress-free environment for dental treatments.
The York Dental Suite by Dr Mafalda Queiroz: Reviews
Fantastic experience: Extremely happy with my amazing new partial dentures, so natural, fitted straight in and haven't had to go back for any adjustments. Many thanks to Emilia for her understanding and patience with me as a very nervous patien. Also many thanks Mafalda and all the staff at the York Dental Suite. I recommend this practice especially if you are nervous as they do everything in their power to make you feel at ease. In my experience they are excellent!
Hi Janice,
Thank you for your wonderful review! We are delighted to hear that you are happy with your new partial dentures and that Emilia made you feel comfortable. It's our priority to ensure every patient has a positive experience. We appreciate your recommendation!
Kind regards,
The York Dental Suite
Fantastic experience: Dr Mafalda Queiroz is by far one of the best dentists i have ever been too and on top of that every other single member of staff i met or had an appointment with were just brilliant. I felt comfortable and well looked after every single time I came and even on a few occasions where I had to cancel because I was unwell the girls on reception would call to check how I was and if I was okay. You really couldn't come anywhere nicer. Im so grateful for everything they have done for me and I look forward to continuing further treatments here. Recommended to all my friends and family and if you are reading this i highly recommend you come too.
Thank you so much for your kind words, it means the world to us! We are delighted you had such a positive experience with Dr. Queiroz and our team. We strive to make everyone feel comfortable and cared for. We look forward to seeing you and your family in the future
Kind regards,
The York Dental Suite
Fantastic experience: Just been for my first visit with Dr Krishan which was excellent and exceeded my expectations. Was made to feel really at ease and was great to run through all treatment options in great detail. The practice itself is very nice also with a spa / beauty clinic feel. Chloe, who i spoke with over the phone and who greeted me at reception was really friendly, helpful and informative. Would highly recommend!
Dear Chantal, thank you for your review. We are glad you had a wonderful experience with Dr Krishan and our Front of House team. We look forward to seeing you again soon. The York Dental Suite
Fantastic experience: I cannot recommend this dentist enough! As someone who had a dental phobia and still gets nervous, they have been so kind and caring and really put me at ease from the start. I have had to have some emergency work recently and they have been so amazing, taking the time to fullyexplain everything to me and talk through all my options with patience and empathy, making me feel valued and listened to. The atmosphere is more spa like than a dentist and it feels welcoming, relaxed and calm. Everyone there is so lovely and it has made everything much easier to deal with and I wouldn't go anywhere else now
Dear Phoebe,
thank you so much for your kind words following your recnet emergency appointment. We really take pride in making sure every one feels at home and feels relaxed from the minute they walk in. Making sure our patients are listen too is extremely important to us, helping us grow and maintain a long lasting relationship with you. We are looking forward to having you around again. The York Dental Suite
Fantastic experience: Very good service. Efficient appointments and very friendly staff!
Dear Oscar, thank you so much for yout 5* review. We are so pleased you found The York Dental Suite's staff friendly and accomodating. We really enjoy having you as a patient and we cannot wait to see you again soon! The York Dental Suite
Fantastic experience: Have been going for the past few years for treatment and now signed up as a patient, was previously going to an NHS dentist and the difference is night and day. It’s a very well presented, clean and relaxing environment. Everyone I’ve seen for my appointments has been so friendly and accommodating. Special mention to Chloe, who’s a very warming person on reception. Can’t recommend the place highly enough!
Hi Daniel,
Thanks so much for leaving your review, we really appreciate the feedback and hope to see you again!
Fantastic experience: Mafalda is my dentist and my son`s dentist too,she is very affectionate with little ones and allof us as parents know how important it is for our children to enjoy visiting the dentist,so I highly recommend York Dental Suite by Mafalda Queiroz,we are happy.
Hi Joao, Thanks for the lovely review. Dr Mafalda is great with children, and we will pass your feedback on to her. We hope to see you and your son soon.
YDS
Fantastic experience: I am a customer of York Dental Suite by Mafalda Queiroz, and I highly recommend their service.The attention and professionalism they provide are exceptional.Theytruly care their customers and ensure every detailis taken care of.Book an appoitment now you will be immensely satisfied,just like my family and have been!
Thank you for your review, Marlene. We aim to be the best dentists in York, and we love to have more families like yours taken care of us by us. See you guys soon.
YDS
Fantastic experience: Just had my first appointment here after researching GDC, CQC, Company, owner and associate, etc. which all check out. It's a really professional and friendly service. Dr Sleigh spent adequate time with me, explained everything clearly and I felt like my dental hygiene was important to her and she was a professional. Charlotte who was on reception was an absolute pleasure and explained everything in a clear and friendly manner. If you're looking for a professional service, come here.
Hi Richard,
Thank you so much for taking the time to leave such a comprehensive and thoughtful review! We're absolutely delighted to hear about your positive first experience at The York Dental Suite.
It's fantastic that our thoroughness with GDC, CQC, and company checks resonated with you, and we're especially pleased that you found our service professional and friendly. We're incredibly proud of Dr. Sleigh's dedication to patient education and care, and it's wonderful to know you felt your dental hygiene was a priority. Charlotte will also be thrilled to hear your kind words about her clarity and friendly manner on reception.
Your recommendation means a great deal to us. We strive to provide professional, clear, and caring service to every patient, and your feedback confirms we're achieving that goal. We look forward to welcoming you back for your next appointment!
Fantastic experience: Had my initial consultation with Tracie B today and she was so kind, knowledgeable and answered all of my questions. Having major anxiety around this makes me already feel I'm in the right place
Hi Mrs. Waddle,
Thank you so much for your wonderful review! We are absolutely thrilled to hear that your initial consultation with Tracie B left you feeling so positive, especially given your anxiety.
Tracie will be delighted to know that her kindness and knowledge made such a difference, and that she was able to answer all your questions thoroughly. It means a great deal to us that you already feel you're in the right place – creating a supportive and comfortable environment for patients with anxiety is a top priority at The York Dental Suite.
We look forward to continuing to provide you with gentle and comprehensive care!
Fantastic experience: Had aligner treatment with Dr Mafalda, amazing experience, would definitely recommend!
Thank you so much for your kind words, Alex! We're thrilled to hear that you had such a great experience with Dr. Mafalda and your aligner treatment. Your recommendation means a lot to us! If you need anything in the future, don't hesitate to reach out.
Fantastic experience: Excellent place with very caring compassionate staff. I suffered dental trauma as a child so was terrified. The staff have totally transformed my fear into a very positive happy experience. I'm now finally getting the help and smile I always wanted.
Thank you, Kimberley! We're so glad we could help turn your dental visits into a positive experience. Your trust means the world to us, and we’re thrilled to be part of your smile journey!
- The York Dental Suite team
Fantastic experience: Over the past two months I have been coming quite regularly to have some dental work done. Needless to say the work that has been done, has been of a very high standard and with great quality. And a special mention to Shelly on the reception. Always so friendly and attentive. Always a great conversation and makes you feel safe and welcome at the dentist, instead of the usual feelings about the dentist
Thank you, Darren! We're delighted to hear you've had such a positive experience and that Shelly helped make your visits even more welcoming. We appreciate your kind words and look forward to seeing you again!
- The York Dental Suite team
Fantastic experience: I used to be very anxious at the dentist but my experience here has been so positive. Huge thanks to Dr Meghan, Lily-Anna, Chloe, and Jemma for their wonderful, friendly care
Thank you, Abigail! We're so pleased to hear that your experience has been positive and that Dr. Meghan, Lily-Anna, Chloe, and Jemma helped put you at ease. Your kind words mean a lot to us!
- The York Dental Suite team
Fantastic experience: Shelley was really Helpful on booking return appointments I did not catch the name of her colleague, which was really helpful. on arrival and threw out the whole process To me and my partner We are both Happy with our dentist.Megan i trust that she will Take care of our every needs
Thank you, John, for your fantastic review! We're delighted to hear that Shelley and the team provided such helpful service throughout your visit. It’s great to know that you and your partner feel confident in Megan’s care. We appreciate your trust and look forward to seeing you both again soon!
- The York Dental Suite team
Positive experience: Came here because I was previously treated by Mafalda but she refused to see me and assigned me to Georgie. Was told I had I needed a lot of fillings. Agreed to do some of the deeper ones then went for a second opinion, just in case, and was told something completely different. I’m an anxious person and it felt like Georgie was fed up with me at times. Mafalda is a brilliant dentist but as this clinic specialises in cosmetic dentistry, the staff are not accustomed to seeing anxious patients. If I ever need Invisalign or other braces, I’ll probably consider then but for general dentistry it’s best to go somewhere else.
Thank you for sharing your feedback, Mariya. We're sorry to hear that your experience didn’t meet your expectations. Patient comfort and trust are very important to us, and we appreciate your honesty. If you’d like to discuss your concerns further, please don’t hesitate to reach out—we’d love the opportunity to assist you. Wishing you the best on your dental journey!
- The York Dental Suite team
Fantastic experience: I went to the York dental suite for the first time today. All the staff were super friendly and helpful, especially the receptionist, Chloe, my dentist, Dr Georgie and Valeria, who kept me informed throughout my appointment. My favourite dentist so far!
Thank you, Francesca, for your wonderful review! We're so pleased to hear that your first visit to The York Dental Suite was a great experience. Dr. Georgie, Valeria, and Chloe will be delighted to know they made you feel welcome and informed throughout your appointment. We look forward to seeing you again soon!
- The York Dental Suite team
Fantastic experience: The treatment I received was outstanding. Lots of care was taken to make sure I was comfortable at all times. The reception ladies took great care to explain all the relevant details and forthcoming appointments
Hi Just Intime,
Thank you for your kind words! We’re thrilled to hear you felt comfortable and well cared for throughout your treatment. Our team always aims to provide clear communication and a supportive experience. We look forward to seeing you at your next appointment!
- The York Dental Suite team
Fantastic experience: Brilliant place and always welcoming. 10/10 would recommend
Hi Neal,
Thank you for you review. We are happy that you find our place welcoming. Hope to see you again soon.
- The York Dental Suite team
Fantastic experience: Just finished my Invisalign journey with Mafalda. Been an amazing expensive from start to finish, and the end results have exceeded my expectations! Highly recommended if you’re thinking about getting an Invisalign fitted.
Thank you Liam for taking the time to leave us a review.
Its great to hear when our patients have enjoyed their visit.
See you next time
Many thanks
Roisin
Fantastic experience: Brilliant. Wasn’t nervous at all as felt in good hands with Mafalda. All people that work here are very helpful and assuring and make you feel relaxed.
Thank you Matt for your lovely review! It is very much appreciated and we are so happy to hear that you feel relaxed when coming to the practice.
We will look forward to seeing you at your next appointment!
Fantastic experience: Following a recent emergency appointment at The York Dental Suite as a very anxious new patient, I would like to thank Dr Meghan, Laura and Charlotte for making me feel relaxed and at ease. I felt the lovely warm and caring energy as soon as I entered the beautiful practice. I was even asked what I would like to have on tv in the background! I have now signed up to one of their reasonable Dental Memberships, feeling less anxious about visiting the dentist in future.
Hi Clare,
Thank you so much for your kind words! We’re delighted to hear that you had a positive experience at The York Dental Suite.
Our team strives to provide a comfortable and caring environment for all our patients. We’re glad that Dr. Meghan, Laura, and Charlotte were able to make you feel relaxed and at ease.
We look forward to continuing to provide you with excellent dental care.
- The York Dental Suite team
Fantastic experience: A pristine and beautifully presented surgery which immediately makes you feel comfortable. Dr. Mafalda has perfected the art of putting the patient at ease, whilst maintaining the highest standards of dental practice. Her surrounding team are knowledgeable, efficient and hugely welcoming.
Hi Frances,
Thank you for your kind words! We’re delighted to hear that you were impressed with our practice and Dr. Mafalda's care.
Our team strives to provide a comfortable and welcoming environment for all our patients. We’re glad that you had a positive experience.
We look forward to continuing to provide you with excellent dental care.
- The York Dental Suite team
Fantastic experience: Tracie Barnett was professional and friendly. Explained everything to me in detail and left me feeling reassured about the whole process. Couldn’t have asked for a better first consultation. Thank you very much!
Hey Caterine,
Thank you for your kind words! We're happy to hear Tracie made your first consultation a positive experience and left you feeling reassured. We look forward to seeing you again!
- The York Dental Suite team
Fantastic experience: I had an appointment with doctor Mafalda this morning - words cannot describe how lovely, professional and understanding she is . Ladies at the reception are extremely nice and helpful . I also had hygenist appointment - I have to say the best I've ever had - still cannot belive all stains gone . York dental suite definitely made my day ! Katarina
Thank you, Katarina! We’re so glad to hear you had a great experience with Dr. Mafalda and our team. We’ll be sure to pass your kind words along to everyone. Looking forward to seeing you again!
- The York Dental Suite team
Fantastic experience: I have recently visited The York Dental Suite as a new patient and, from the moment I made an enquiry I was made to feel welcomed. The front of house staff as well as the dentist, Dr Mafalda, were exceptional and listened to my concerns. I am booking for treatment but I instantly felt in good hands and felt comfortable. The practice is stunning with state of the art technology. I would recommend anyone to join in. Very different to my previous experiences to the dentist, 5* service.
Hi Paula,
Thank you for your kind words! We're glad you had a positive experience at The York Dental Suite. Our team strives to provide exceptional care.
- The York Dental Suite team
Fantastic experience: Incredible experience at The York Dental Suite. I have joined the practice recently and had a routine check up and a hygiene visit and I could not speak highly enough about the team and the practice. From the moment I walked in I was greeted with a smile and everyone made sure I felt comfortable. The dentist and the hygienist were knowledgeable, thorough and kind and they used top equipment. I did not feel any pain during my clean appointment. I have joined their membership plan and I look forward to coming back again, thank you
Hi Pedro,
Thank you for joining our membership plan! We look forward to continuing to provide you with exceptional care.
- The York Dental Suite team
Fantastic experience: I was extremely nervous to visit the dentist however everyone I spoke with and met at the York dental suite were lovely and welcoming and put me at ease. Thankyou!
Hi Becky,
We're so glad to hear that! It's important to us that all patients feel comfortable and at ease during their visits. Thank you for sharing your positive experience.
- The York Dental Suite team
Fantastic experience: I came to the York Dental Suite late last year as I was getting married in the May and wanted to look at the options for straightening my teeth. From the very first initial enquiry through to my first visit, it was seamless and perfect and nothing was ever too much trouble. As someone who generally doesn't like the Dentist, I felt almost like a member of the family and so welcome, which immediately put my nerves at ease. The whole team is incredibly friendly and knowledgeable in their field. I cannot thank them enough for everything that they have done for me over the last 12 months. Normally people wouldn't say they will miss the Dentist, but honestly, I will miss visiting often (except for my check-ups) and having a laugh with everyone. If anyone is looking for a Dentist or to start their Invisalign journey, I would 100% recommend the York Dental Suite. You will not regret it, honestly. My only regret was not coming sooner! Thank you everyone. You are the BEST!
Hi Katie,
Thank you for your kind words! We're delighted to have made your Invisalign journey a positive experience. It’s great to know you felt welcomed and well cared for. We look forward to seeing you at your next check-up!
- The York Dental Suite team
Fantastic experience: I was recommended to go to The York Dental Suite by a number of friends and I wasn’t left disappointed; the staff made me feel so welcome and I am already on the road to a better smile!
Hi Jack,
Thank you for your kind words! We're thrilled to hear that you had a positive experience at The York Dental Suite. Our team strives to make patients feel welcome and comfortable. We're glad that we're helping you achieve a better smile.
- The York Dental Suite team
Fantastic experience: Great experience - really well looked after throughout in a fantastic environment. The Practice feels open and friendly rather than clinical.
Hi David,
Thank you for your kind words! We're thrilled to hear that you had a positive experience at our practice. Our team strives to create a welcoming and comfortable environment for all our patients. We're glad that you felt at ease during your visit.
- The York Dental Suite team
Fantastic experience: My experience with York Dental Suite is always absolutely great! The staff are so lovely and helpful and Dr Mafalda is the best dentist ever. Thank you so much!
Thank you Ana for your 5* review! Thank you for your wonderful feedback! We're thrilled to hear that you consistently have a lovely experience with Dr. Mafalda and her team. We appreciate your kind words and look forward to continuing to provide you with comprehensive care and fantastic results.
- The York Dental Suite Team
Fantastic experience: A perfect service as always. Could not wish for a better dental service from Mafalda and her team.
hey Fiona,
Thank you for your wonderful feedback! We're thrilled to hear that you consistently receive perfect service from Mafalda and her team. Your satisfaction means a lot to us!
- From the York Dental Suite team
Fantastic experience: Had Invisalign and the process has been so easy with Mafalda with support all the way though whenever needed with great results. Then booked in for composite bonding with Megan who was fantastic and I’m very happy with the end product! All staff were very friendly and helpful- Charlotte and Gemma on reception as well as others. Would definitely recommend this practice, service could not have been any better!
Hi Samantha,
Thank you for your fantastic review! We're delighted to hear that Mafalda's support throughout your Invisalign process and Megan's work with your composite bonding exceeded your expectations. It's great to know that Charlotte, Gemma, and the rest of our team also contributed to a positive experience. Your recommendation means a lot to us!
- The York Dental Suite team
Fantastic experience: The experience getting my 8 teeth removed was as pleasant as it could possibly be. Mr Moore was as friendly as he could be and very professional. I would highly recommend this dental practice
Hi Maureen,
Thank you for your feedback! We're pleased to hear that Mr. Moore made your experience as pleasant as possible and provided professional care. Your recommendation is greatly appreciated, and we're here for any future needs you may have.
- The York Dental Suite team
Fantastic experience: Went for a tooth extraction this morning with Richard and I can honestly say it was painless and very quick, he was very professional and very pleasant!
Hey Claire,
Thanks for the kind words! We're glad your extraction went well. Richard and the team are dedicated to providing a comfortable experience.
- The York Dental Suite team
Fantastic experience: As always the experience and level of service with Malfalda and her team was exemplary and for once (after many years) I didn’t shake once.
Hey Peter!
We're delighted to hear you had an exceptional experience with Malfalda and the team! We're thrilled you felt relaxed and comfortable. Thank you for your continued trust in us.
- The York Dental Suite
Positive experience: We attended York Dental Suite for Invisalign treatment for our 12 year old daughter who had badly misaligned teeth (top teeth biting behind the bottom ones). The treatment, which took around 18 months, required her to wear aligners 22 hours per day. She also had to scan her teeth every week using a device which attaches to a mobile phone. The treatment has been effective, and she now just needs to wear retainers at night to keep her teeth aligned. Her mouth is also more comfortable, and the shape of her face is improved. I would definitely recommend the Invisalign treatment, although you do need to be sure your child is significantly motivated to persist with it (wearing aligners day and night, cleaning teeth every time food is taken before replacing aligners, performing the scans regularly). The staff at the York Dental Suite have been helpful and supportive throughout the course of treatment.
Hey Julian,
Thank you for sharing your detailed experience with our Invisalign treatment at The York Dental Suite. We're pleased to hear that your daughter's treatment was effective and led to such positive outcomes. Your advice about the commitment required is valuable. We're glad our staff could provide helpful and supportive care throughout the process. Thank you for recommending us!
- The York Dental Suite team
Fantastic experience: Front of house staff, Rachael, Jemma and Charlotte are excellent, highly efficient, extremely patient and kind. Michaela is proving to be a supportive dental nurse on my Angel Aligner journey. Finally, Abbie is the best hygienist I have ever encountered - She really knows her stuff and is very helpful.
Hey M Heyworth,
Thank you for your kind words! We're glad to hear that Rachael, Jemma, and Charlotte provided excellent and efficient service. It's great to know that Michaela has been supportive on your Angel Aligner journey and that Abbie has made a positive impression as your hygienist. We appreciate your feedback and look forward to continuing to care for you.
- The York Dental Suite Team
Fantastic experience: It's got to be said that my visit to The York Dental Suite was an absolute pleasure today and that's not what one normally hears about a visit to the dentist is it? The entire team were so very friendly, kind and professional, explaining clearly every step along the way. I already knew Dr Mafalda Queiroz from another practice in York from years ago and decided to look her up and I'm utterly delighted I have done so and wish I'd done it earlier. She is a consummate professional, always putting in extra effort to make one feel relaxed and she offers options without any pressure to have treatment. Her new dental suite is beautiful and she has chosen such a great team of staff to compliment her professional and friendly practice, suffice to say I highly recommend her.
Hey Cindy,
Thank you so much for your kind words about your recent visit to The York Dental Suite! It's fantastic to hear that you had such a positive experience with us. Dr. Mafalda Queiroz and our team are thrilled that you found our new dental suite welcoming and enjoyed our friendly and professional service. We're delighted that you felt relaxed and well-informed throughout your visit.
Dr. Mafalda truly values creating a comfortable environment and providing options without pressure, and we're so glad that this was reflected in your visit. Your recommendation means a lot to us, and we're honored to have earned your trust and confidence. We look forward to seeing you again and continuing to support your dental health!
Warm regards,
The York Dental Suite Team
Fantastic experience: Mafalda is amazing i have been with her for a few years now and due to her care and patience i no longer have a fear of dentist.
Thank you for your lovely review, Avril! We're so glad to hear that Mafalda has helped you overcome your fear of the dentist. We appreciate your trust in us and look forward to continuing to provide you with excellent care.
Fantastic experience: I came to the York Dental Suite for a full set of composite bonding and I cannot fault the process from start to finish. Tracie was so welcoming and helped me make a decision on what I wanted before I had the treatment done with Dr Meghan, who has done a fantastic job of giving me lovely teeth. The staff were so genuine, warm and friendly that the experience was so personable. They went out of their way to build such a good rapport with me and not only that, but they were so fantastic with my 3 year old who I brought to some of the appointments. They really went above and beyond to keep her entertained (huge, huge thank you to Rachel and Irina!) which shows how much they genuinely care for their patients. The team were extremely professional and not once in the 4.5hrs I was sat in the chair did they ever have a conversation over the top of me that wasn’t to do with teeth or without me involved which highlights their level of professionalism. They were informative and patient with me throughout which massively put me at ease and relaxed during the process. Highly recommend anyone opting to have treatment done here. I wouldn’t hesitate to come here again for any treatment as I know they will make sure I am accommodated. Lastly, a massive thank you to the lovely Charlotte who was an absolute gem! You were absolutely fab and I really appreciate your kindness towards me and my little girl when visiting the practice. Thank you!
Hey CE R,
Thank you for the amazing review! We're thrilled you loved your composite bonding experience. From Tracie's consult to Dr. Meghan's work, our team is dedicated to your smile. We appreciate you mentioning our friendly staff, especially Rachel and Irina who made your daughter's visits fun! We strive for professionalism and patient comfort, and we're glad we achieved that for you. Thank you for recommending us!
Sincerely,
The York Dental Suite team
Fantastic experience: Everything about the York Dental Suite reflects Mafalda's commitment to high quality customer service., From the welcome at reception through to treatment from practice nurses and Dr Mafalda herself are amazing. A visit to the dentist has become a pleasure
Thank you Helen. We are pleased to hear you enjoy your visits to us, we love having you!
See you next time
Many thanks
Roisin
Front of House manager
The York Dental suite
Fantastic experience: Can't fault the patient care and expertise of Megan the dentist and her lovely assistant. I have on going treatment with The Dental Suite and would recommend highly this Dental practice....
Dear Sue,
Thank you for your lovely review. It has been lovely looking after you and having you as a patient. We really value your feedback and look forward to seeing you again soon.
The York Dental Suite
Fantastic experience: Very pleasant experience, Megan explained exactly what they were doing to me, reception very pleasant and helpful
Hey Helen,
Thank you for your lovely review! We're delighted to hear that you had a pleasant experience and that Megan thoroughly explained the process to you. Our reception team also appreciates your kind words.
- The York Dental Suite team
Fantastic experience: I have had a couple of appointments here recently and everyone throughout the practice is very kind, efficient and professional. I am a nervous patient and they took exceptional care of me. The best dentists I have ever been to!
Hey Clare,
Thank you for your kind words! We're delighted to hear that you had a positive experience with our team. It's wonderful to know that our staff were kind, efficient, and professional, and that we could help you feel comfortable as a nervous patient. Your feedback means a lot to us, and we're honored to be considered the best dentists you've ever visited!
- The York Dental Suite team
Fantastic experience: Absolutely lovely place and very understanding I'm going to get my smile back again thank you so much
Hey Sarah,
Thank you for your lovely review! We're thrilled to hear that you had such a positive experience with us. We're excited to help you get your smile back and appreciate your kind words. If you need anything else, please let us know!
- The York Dental Suite
Fantastic experience: What a wonderful experience, the staff are so friendly. I have purchased a whitening kit and I am trying it for the first time tonight. I would definitely recommend this dentist, it’s the best I have ever been to.
Hey Marie,
Thank you for your wonderful review. I am glad that our staff had treated you well. We are glad that you have got our whitening kit. Let us know how it goes.
- From The York Dental Suite team
Fantastic experience: Absolutely Excellent! I visited this week for treatment for myself and my daughter and as always we received a first class service. A lovely welcome smile and greeting on arrival from Rachael. We then went through to see Mafalda and Irina for our appointment. We were looked after really well. My daughter had her first tooth out, felt no pain whatsoever and not a tear at all. She then watched television whilst I had my treatment. Going to The York Dental Suite is a pleasurable experience and I would give them my highest recommendation. Well done to the whole team! Matt Kneafsey
Hey Matthew,
Wow, a "first class service" and a "pleasurable experience" - that's what we love to hear! We're so glad you and your daughter had such a positive visit at The York Dental Suite. A big thank you for mentioning Rachael, Dr. Mafalda, and Irina - we'll be sure to pass on your kind words. Making your daughter's first dental experience pain-free and tear-free is a huge accomplishment for our team.
Thank you so much for your highest recommendation, Matt. It truly means a lot to us!
Best regards,
The York Dental Suite Team
Fantastic experience: Great experience, without doubt the best dentist I have ever used. Professional and courteous and always explains things in a way that reassures prior to any treatmant.
Hey Paul,
We're honored to be called the best dentist you've ever used! That means a lot to our team. We appreciate your kind words about our professionalism, courteousness, and clear explanations. We strive to make every patient feel comfortable and informed.
Thank you for choosing us, and we look forward to seeing you again in the future!
Best regards,
The York Dental Suite Team
Fantastic experience: Mafalda is a caring and considerate dentist who gets to know her patients. I have had dental treatment and numbing injections at other dentists over the years and Mafalda’s technique is by far the best, no discomfort or pain. She discusses the process and checks on you during the procedure.
Hey Dot Edmondson,
Thank you for your kind words! We're delighted to hear that Dr. Mafalda's care and technique have made your dental treatments comfortable and pain-free. Your feedback about her attentiveness and consideration during procedures means a lot to us. If you need anything else, we're here to help!
The York Dental Suite Team
Fantastic experience: Amazing and professional dentist. Meghan was so friendly and did the most amazing job with my teeth. Rachel and Chloe were also so lovely and accommodating! Thank you for all your hard work into my beautiful smile!!
Hey Fabs,
Thank you for your excellent review! We're thrilled to hear that Meghan, Rachel, and Chloe provided you with such a positive experience. It's great to know you're happy with the results and your beautiful smile. We appreciate your kind words and look forward to seeing you again!
- The York Dental Suite Team
Fantastic experience: The place is immaculate and makes you feel at ease. The staff are kind and welcoming they also make you feel comfortable. I had most of my appointments with Rachel and could not fault her one bit would definitely recommend her and the whole clinic
Hey Elliot,
We're thrilled to hear about your positive experience! Thank you for your kind words about our clinic and Rachel's exceptional care. We truly appreciate your recommendation.
Fantastic experience: Excellent service from start to finish. Looked after my daughter who was very anxious. You need a medal
Dear Samantha, thank you for your kind review. We pride ourselves for being able to offer a safe yet fun environment for children to come to the dentist. We look forward to seeing you again soon
Fantastic experience: I recently came for my first appointment at the York dental suite for my first dental examination and was greeted by Charlotte and Chloe who were very helpful in explaining what the exam entailed. I then went for my examination with Mafalda which was a Brillant, especially the 3d mouth scan. I have since then had my first hygiene appointment which was carried out by Abbie. I had an hour long appointment which at any other practice would have felt along time but it flew by. All the staff really make you feel at ease with there calm nature and professionalism Fully recommend
Hi Oscar,
Thank you for sharing your experience with us! We're thrilled to hear that Charlotte, Chloe, Dr. Mafalda, and Abbie provided you with excellent care during your appointments at The York Dental Suite. It's great to know that they made you feel at ease and explained everything clearly. We appreciate your recommendation and look forward to continuing to provide you with top-notch dental care.
- The York Dental Suite Team
Negative experience: My experience at York Dental Suite was a mix of positives and negatives that I feel compelled to share. Firstly, the clinic boasts a chic facade and the reception staff were notably friendly, contributing to a welcoming atmosphere. In particular, I must commend the practice manager, Sarah Bycroft, for her exceptional care and attentiveness throughout my visit. Despite the sensitivity of a tooth on the bottom right side, Dr. Mafalda proposed treatments without thoroughly examining the area to pinpoint the cause of discomfort. Instead of meticulously investigating the troubling tooth, she suggested starting treatments with an appointment with a hygienist and two fillings, coincidentally in the same area as the unknown sensitive pain. She argued that if the sensitivity did not originate from those two teeth, then surely the adjacent tooth would be the culprit, highly probable to require a root canal. This approach overlooked the importance of accurately identifying the problematic tooth and led to a potentially misguided treatment plan Moreover, during the appointment, there was a discrepancy between the proposed treatment plan and what was communicated at the reception desk. When seeking clarification, Dr. Mafalda appeared dismissive and unwilling to address my concerns, which was disheartening. Fortunately, I sought a second opinion from another private dental clinic, which proved invaluable. The new doctor prioritized identifying the troubling tooth and provided a more focused treatment plan, avoiding unnecessary procedures. It became evident that Dr. Mafalda's approach may have led to misguided treatment decisions and potential delays in addressing critical issues. Overall, while York Dental Suite has its merits, such as its inviting ambiance and friendly staff, there are significant areas for improvement. Dr. Mafalda's apparent prioritization of ticking boxes over genuine patient care and well-being is concerning and warrants reflection.
Dear Navid, I am saddened to see your review. After spending 50 minutes in the dental chair for a new patient consultation and having all of your issues thoroughly discussed I am surprised you say these haven't been addressed.
However, your ill intentions were made very clear from the beggining when, upon arrival and after a warm welcome by our lovely and friendly front of house team, your first question was 'what is your complaints procedure'?.
This is a clear indication of your ill intentions as a new patient. We wish you all the best luck with your dental care.
Fantastic experience: I'm honestly enjoying my first course of treatment at York Dental Suite! The place itself is pleasant and comfortable and absolutely everyone you have dealings with is welcoming, friendly and super efficient
Hi Meg,
We're thrilled to hear that you're enjoying your treatment at The York Dental Suite! Providing a pleasant and comfortable experience for our patients is important to us, and we're delighted that you've found everyone welcoming, friendly, and efficient. If there's anything else we can do to make your experience even better, please let us know.
- The York Dental Suite Team
Fantastic experience: Highly recommend. Booked my young son to see Jessica and 100% glad I did. Jessica is without a doubt highly skilled in her profession. My child was very relaxed in her presence. All staff really friendly and helpful. The whole experience from start to finish was excellent. Thank you
Hey Lisa,
Thank you for your recommendation! We're thrilled to hear that your son had a positive experience with Jessica at The York Dental Suite. It's great to know that Jessica's skill and demeanor helped him feel relaxed during his visit. We appreciate your kind words about our staff and are glad to hear that the experience was excellent from start to finish. If you ever need anything else, please don't hesitate to reach out.
- The York Dental Suite Team
Fantastic experience: Mafalda has been my dentist since I was a teenager and she is amazing!!! I have never had a bad experience and enjoy catching up with her when I see her. Since joining her at York dental suite I also visit Abigail for hygiene appointments and she puts me at ease during the appointment and is really helpful! Reception staff are great and you are always greeted with a smile :)
Hey Harriet,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experiences with Dr. Mafalda, Abigail, and our reception staff. We strive to provide excellent care and a welcoming atmosphere for all our patients. Looking forward to seeing you again soon!
Fantastic experience: Today my wife and I attended our appointment, we felt at home in the clinic, it is good to highlight the pleasant treatment from the moment you enter the clinic and the professional and loving attention of everyone; especially from Doctor Mafalda. Applause for everyone.
Dear Jorge,
thank you for your kind review. It has been a pleasure treating you and we look forward to seeing you again.
The York Dental Suite
Fantastic experience: I've been considering improving my teeth for some time now. After visiting several places, I discovered The York Dental Suite. Chloe warmly greeted me, took my details, and explained the process over the phone. During my initial appointments, meeting Tracie & Rachel among others instantly put me at ease. Their friendly demeanour made me confident in my decision to proceed. Mafalda has been amazing and within just a few weeks, I received my first set of aligners. The team are incredibly friendly and always responsive to any questions I have, whether it's over the phone or via email. Their prompt and helpful communication has been a great support throughout my dental journey so far! I am excited to continue my visits!
Hey Liv,
Thank you for sharing your experience with us! We're delighted to hear that you felt welcomed and supported by our team at The York Dental Suite. Providing exceptional care and clear communication is our priority, and we're thrilled to be a part of your dental journey. Looking forward to continuing to exceed your expectations in the future!
- The York Dental Suite team
Fantastic experience: Amazing from start to finish. I was made to feel very welcome and not judge, having not been to the dentist for 7 years. I highly recommend York Dental Suite. Thank you.
Hey Kerina,
Thank you for the fantastic review! We're so happy to hear you had a positive experience.
We look forward to seeing you again soon!
Sincerely,
The York Dental Suite Team
Fantastic experience: From first contact to final appointment,I received a 5 star experience at The York Dental Suite. On arrival you step into a world of tranquility and calm,so different to any other dentist I’ve attended.I always received a warm and friendly greeting from the reception staff,Pheobe and Chloe.My dentist,Dr.Georgie was wonderful,empathetic,gentle and was assisted by her lovely nurse Irina. Thanks to this professional,friendly team I can ‘smile with confidence’ again.I look forward to my next appointment in 6 months and can highly recommend this outstanding dental suite.
Hey Susan,
Thank you for the wonderful review! We're thrilled to hear you had a 5-star experience from start to finish. We appreciate you mentioning the calming atmosphere and our friendly staff, Phoebe, Chloe, Dr. Georgie, and Irina.
We're so glad you can smile with confidence again! We look forward to seeing you in 6 months.
Sincerely,
The York Dental Suite Team
Fantastic experience: Dr Mafalda has been my dentist for many years and is an excellent professional and person. Always put the patients first and really cares about us. The rest of the staff are really welcoming and helpful. I really recommend Dr Mafalda and her practice
Hey Tiago, we will be sure to let Mafalda know about your review. She will be chuffed to read this. She is an amazing dentist!
Negative experience: I am a retired consultant Anaesthetist and needed multiple dental extractions and fitting dentures. After initial payment of £300 for consultation which was excessive , I was shocked to receive an estimated cost of £8400 for dental extraction at £500 per single tooth extraction and for dental impressions. Then unspecified cost of fitting denture which I hated to think that it would cost thousands of pounds more. At this stage I opted out and found myself another much cheaper dentist who is more qualified and experienced than this young woman .Beware of fake positive reviews.
Mr Lahoud, I am saddened to see your review and would like to address your comments and some inaccuracies within your review.
Firstly I would like to advise you that similarly to the NHS we have a zero-tolerance policy for aggressive and abusive behavior towards any staff members, coming into the practice shouting and swearing at young female staff is not acceptable and will result in the police being informed.
Regarding the values you have stated that you've paid for consultations, this is not accurate, our prices are clearly visible on the practice website for reference. We would be happy to provide a statement of account for your records.
Regarding your treatment estimate, this has been tailored to your specific requirements and wishes with a specialist consultant. Emailing the dentist directly and sending multiple aggressive emails is also entirely unacceptable, as a retired consultant Anesthetist I would hope that you would have retained some professional courtesy.
We wish you all the best with your new dental practice.
The York Dental Suite.
Fantastic experience: Great new dental practice. Really lovely staff who do great treatment.
Thank yoiu for your lovely review Steve. We look forward to seeing you very soon.
Fantastic experience: Started my aligner treatment in November 2023, after a consultation with the lovely team, I went ahead. 4 months in and I'm so glad I went with Dr Mafalda Queiroz, everything was explained and the loom video was very informative (went with Angel Aligners) Would not hesitate to recommend The York Dental Suite to anyone looking at aligner treatment
Hey Lesley, thank you for sharing your journey with everyone. We love having you as a client and we're glad you are pleased with the results of Angel Aligners. Look forward to seeing you soon.
Fantastic experience: She is just the best Dentist of York ... I am glad she has her own clinic ! She TRULY worry about her patients satisfaction and best result . A responsible professional and amazing human being !
Hi Dani!
Thank you for your 5 start Review and Lovely comments, I shall be sure to share with the Team!
See you next time
Many thanks
Roisin
Front Of House Manager
The York Dental Suite
Fantastic experience: Absolutely a fantastic team , every staff member is polite, friendly & welcoming . It’s a relaxed but professional atmosphere , your appointments are never rushed and you are truly looked after from the moment you walk through the door. I cannot praise every one of them highly enough, I won’t be going anywhere else for my dental treatment because I’m already with the best .
Hey Lorraine, this is such an amazing review. We don't want you to go anywhere else either! We will continue to make every visit pleasant for you. Look forward to seeing you again
Fantastic experience: I have been a patient of Mafalda for over 10 years. The York Dental Suite her own creation gives a First Class Experience as soon as you walk in the door from reception to dentist chair.
Mafalda always wanted to deliver a 1st class experience from the moment she came up with the inspiration for The York Dental Suite. Thak you for trusting us with your smile for 10 years and hopefully for another 10 years.
Fantastic experience: I was with Mafalda before she opened York Dental Suite. I followed her to her practice. Mafalda is an exceptionally good dentist. It's more than a job to Malfalda. Mafalda is interested in you, makes the experience personal and is very good with people who are nervous or/and Dental/needle phobic. Mafalda is patient and kind. She has treated all my family at various stages of their lives. She is very gentle in her work, using all the up to date equipment and resources Mafalda will not overcharge you, is conscious of the cost of living crisis and the lack of NHS dentists now. Malfada has gone out of her way to ensure I can afford treatments, prioritising what needs to be done now, costings for the future etc so I can budget for this. I have many problems with my teeth due to health issues and this is important to me to be aware of costings now and for the future, so I can budget. As you can see from my review I totally recommend Mafalda
Hey Carol,
Thank you for your heartfelt review and for following Dr. Mafalda to York Dental Suite. We're delighted to hear about your positive experiences and the exceptional care Mafalda has provided to you and your family. Your kind words about her professionalism, personal approach, and understanding of financial concerns mean a lot to us. We appreciate your trust and recommendation and look forward to continuing to provide you with outstanding dental care. If you ever need anything, please don't hesitate to reach out.
- The York Dental Suite team
Fantastic experience: From Entering The Dental Suite,You’re Greeted By Very Happy Front Of House Staff Who Go Above And Beyond To Make You Feel Comfortable And Welcome. The Dentists Themselves Offer A Fully Knowledgeable & Professional Service Regardless Of The Dental Issues Put In Front Of Them. It’s Now A Pleasure To Visit The Dentist After Many Years Of Anxieties. Thankyou.
Hey Kyle,
Thank you for your wonderful review! We're thrilled to hear that our front-of-house staff made you feel comfortable and welcome from the moment you entered The York Dental Suite. It's fantastic to know that our dentists provided knowledgeable and professional service, helping to ease your anxieties. We appreciate your kind words and look forward to continuing to provide you with excellent care. Thank you!
- The York Dental Suite team
Fantastic experience: So this was my first time using this dental practice to which I found very friendly and welcoming, really not a fan of dentist as most arnt but they made me feel at ease exspained the who procdure to me I was very happy with the outcome pain free so thank you again.
Hey Karl,
Thank you for your kind review! We're glad to hear that your first visit to our practice was friendly and welcoming. It's great to know we helped put you at ease and explained the procedure clearly. We're happy you had a pain-free experience and are pleased with the outcome. Thank you again!
- The York Dental Suite team
Fantastic experience: I’ve been to York Dental Suit for the first time in December on an emergency appointment after a little accident I had with my tooth.Dr.Mafalda straight away took me in as soon as I arrived and fixed my tooth perfectly in minutes after examining it. Since then I’ve been to other appointments a couple of times again with D.Mafalda and also with the Hygienist,both are lovely and made me feel very comfortable. Will look forward to see them again on my next appointment in September! I recommend the dental practice 100% to anyone who is looking for any dental treatments and expect a great service! To all members of staff Thank you for your kind service…see you soon!
Hey Lena,
Thank you for sharing your experience! We're thrilled to hear that Dr. Mafalda could assist you promptly during your emergency and that your subsequent visits have been just as positive. It's wonderful to know that both Dr. Mafalda and our hygienist made you feel comfortable. We look forward to seeing you at your next appointment in September! Your 100% recommendation means a lot to us. Thank you to all our staff for providing kind service. See you soon!
- The York Dental Suite Team
Fantastic experience: The whole team at The York Dental Suite have been superb - high quality treatment using state of the art equipment coupled with a friendly and informative team. Have already recommended to lots of other people within York!
Thank you so much for your wonderful review Brannan! We're delighted to hear that you had a superb experience with our team at The York Dental Suite. Providing high-quality dental treatments with state-of-the-art equipment is our priority, and we're thrilled that you found our team friendly and informative. Your recommendations within York mean a lot to us, and we look forward to continuing to serve you and others in our community.
Fantastic experience: Mafalda was excellent, very professional and caring today. She spotted a problem with 2 of my teeth, fitted me in and sorted out the teeth so I did not need to make another appointment.
Thank you for your lovely review Kathy. I will feed your review back to Mafalada
Fantastic experience: Do you know, I was nervous On my first visit to the Dentist but with such warm,friendly informative staff I felt totally at ease. I had quite a lot of work done over a long period and actually looked forward to my next appointments. Five stars indeed.
Hey Jimmy,
Thank you so much for sharing your experience! We're thrilled to hear that our team made you feel comfortable and that you enjoyed your visits. Your kind words mean a lot to us!
Fantastic experience: A very kind friendly place Mafalda and Abi and there nurses have been amazing I’m a nervous patient but they make me feel a lot calmer.
Thank you Ellie for your kind words! We're delighted to hear that Dr. Mafalda, Abi, and our team could make your experience comfortable. We look forward to seeing you again at The York Dental Suite.
Fantastic experience: I needed an emergency appointment for a cracked front tooth and called York Dental Suite. Chloe and Charlotte at the desk were amazing and Dr Georgie was so skilled. Thanks again!
Thank you for sharing your experience Kamran! We're thrilled that Chloe, Charlotte, and Dr. Georgie could assist you promptly. We appreciate your trust in The York Dental Suite.
Fantastic experience: Caring and professional dental treatment yesterday. The team at the practice always look after the person as well as the teeth and do everything possible to make it a comfortable and pain free experience.
Thank you for your lovely comment Elizabeth. We're glad we made you feel comfortable
Fantastic experience: This is the best dental practice I have used, they have been incredible with my daughter who has a sensory processing disorder and really struggles at the dentist. I would highly recommend them to anyone!
This is a really touching review Nicola. We hope she had a fun time as much as we did taking care of her. Looking forward to seeing you both again
Fantastic experience: My experience was absolutely brilliant. I highly recommend this place to everyone that is looking for dental practice and amazing experienced dentist Dr.Meghan she was very welcoming and friendly. Thank you so much
Hey Liene, we will sure to pass your feedback on to Dr Meghan. It's all about the experience
Fantastic experience: Really put me at ease in a lovely setting with really useful ways of visualising my teeth. Chloe, Rachel Megan and Roisin were all very kind, informative and helpful. Thanks so much!
Hey Nathan, thanks for your lovely review and the before and after technology we have is amazing.
We'll be sure to pass your feedback to the girls, they'll be over the moon to hear about your experience! Look forward to seeing you soon
Fantastic experience: Super pleased with my Invisalign treatment. Mafalda and her team are fabulous!!! I have always been terrified of the dentist and mafalda was truly wonderful with me!!! I simply wouldn’t go anywhere else !!
Dear Rachel, wow what an incredible review, thank you.
It has been a pleasure helping you through your Invisalign journey as well as helping you overcome your fear of dentists!
We are delighted to have help you achieve your dream smile. Thank you
Fantastic experience: This is an amazing facility with the most welcoming staff! Literally everyone you encounter is polite and makes you feel at total ease. My initial phone call to book in was with Chloe who explained everything amazingly and was also a friendly face at reception when I came for my appointment. Her customer service truly is second to none. Tracie, my treatment coordinator, answered any questions I had and was very knowledgable in various areas of dentistry. She mapped out the next steps in my treatment (composite bonding and whitening) and again was polite and welcoming from the start. I have an appointment next week with Dr Meghan to start my treatment and I’m excited to see my results
Dear Nathan, what an incredibly review. We are immensely grateful for your kind words. We work tirelessly to deliver the best possible care to our patients from the initial contact to your actual treatment. We are excited to be a part of your smile transformation.
We look forward to seeing you again soon
The York Dental Suite
Fantastic experience: Mafalda is great! Excellent service from Chloe. Such a lovely team and would definitely recommend
Hey Sarah, thanks for taking the time to write a review about us. Mafalda and Chloe will be pleased to read your review tomorrow morning! See you soon
Fantastic experience: I came to the York Dental Suite to enquire about Invisalign. Since my first appointment I have been made to feel at ease through the professionalism and attentive nature of all the staff at the York Dental Suite. I have never felt rushed or pressured to make any decisions and have had all the necessary procedures explained to me in detail. Absolutely fabulous care which I cannot fault!
Dear Fiona, Thank you for your kind review. We are very pleased to hear you have felt reassured and listened to during your Invisalign journey. We look forward to helping you achieve your dream smile.
Fantastic experience: Had a lovely experience with doctor mafalda & rachel would highly recommend them & the invisilign treatment will be back for bonding in the future
Dear Lucy thank you so much for your lovely review.
We have thoroughly enjoy having you at The York Dental Suite and feel happy to have helped you achieve a more beautiful smile. We look forward to seeing you again soon for your bonding.
Fantastic experience: Excellent experience from start to finish....more of a spa feeling than a dentist. From a warm welcome on the reception by Chole who made me feel very welcome nothing was to much trouble. I was then met by Dr Georgie and Rachel they both made me feel so comfortable, getting into the chair a real pleasure. 5 star treatment thank you so much ladies. Many thanks Victoria Taylor
Dear Victoria,
what an incredible review, thank you very much. Chloe, Rachel and Dr Georgie will be delighted to hear they made you feel comfortable and welcome on the day. It is a pleasure to have you as a patient and we look forward to seeing you again.
The York Dental Suite
Fantastic experience: Dr Georgie and Rachel have been brilliant, great with kids! My kids first time at the dentist and they can’t wait to come back. Great service from the whole team, highly recommended!
Dear Fatimah, we are so delighted with your amazing and welcoming experience at The York Dental Suite. Dr Georgie and Rachel, like all other staff members, are incredibly patient with the little ones, ensuring they feel safe and calm during their dental visits. Going to the dentist as a child can be intimidating and we make sure to make their experience as fun and relaxing as possible.
We look forward to seeing you again
The York Dental Suite
Fantastic experience: Made at ease from entering to exit.my plan was explained in detail so i knew what was happening and when.just had a tooth extraction was so smooth i almost fell asleep.
Dear Mr Smith, thank you for your excellent review. We are so glad you had a painless tooth extraction experience here at The York Dental Suite.
We are committed to deliver outstanding patient care to all of our patients.
We look forward to seeing you again soon
The York Dental Suite
Fantastic experience: I was referred to this practice from another practice, as my problems were described as 'complex'. I saw Dr Stephen Taylor who was extremely friendly and professional, took a lot of time to listen to me and to examine my teeth. He came up with a plan to solve the issues I was having with a very painful crown and several other teeth as a consequence - it was difficult to eat anything. 5 months on after his excellent treatment, I have no pain at all and can eat normally. I am more than delighted with the results and would recommend Stephen and this practice wholeheartedly.
Dear Kerri,
Thank you for your 5 star review. We are delighted that Dr Taylor was able to help you with your issues and pain and you are now pain free and happy.
We are committed to deliver the best possible care to all of our patients and deliver a pain free experience to all.
We look forward to seeing you again very soon!
The York Dental Suite
Fantastic experience: After winning a teeth whitening kit I went to the York dental suite. What a lovely friendly team of people. I now use them as my dentists. Would recommend.
Dear Grace
Thank you for you 5 star review!. It means a lot to us. We are delighted to have you as a routine patient.
Fantastic experience: I'd like to thank Richard for his wonderful professionalism and expertise. It really was a five star experience, from the initial consultation with x-rays, to the extraction of an upper wisdom tooth this morning. I am so grateful to have received such excellent care and such thorough and reassuring post operative advice. First Class.
Thank you for your lovely review Sarah. Look foward to seeing you soon.
Fantastic experience: Warm, welcoming staff. Jess has been lovely to my daughter. Very patient with her. The dental nurse (has long blonde hair) who we saw at previous appointments was so warm and friendly. Unfortunately the nurse who I believe was the sedation nurse came across as very cold with my daughter.
Dear Laura, thank you so much for your kind review after your treatment with Jess, our children's (paediatric) dentist. I have passed your lovely comments to Rachel, the nurse who was with Jess during the consultation and we will take up your comments to continue to improve our services and costumer's experiences.
We look forward to seeing you again soon
The York Dental Suite
Fantastic experience: I could not recommend this practice to people enough, they generally care about the clients that walk through the door and ensure to make you feel welcomed and comfortable every step of the way no matter what you are there for. A massive thank you to all the staff there who are just an amazing set of people where nothing is ever too much to ask. No matter who it is such as Chloe or Rachel on reception, Georgie or even Dr Mafalda Queiroz herself, you are treat with the same level of care.
Thank you for your lovely review Callum! It make us feel so happy knowing that we make you feel welcomes at your visits. I will sure to pass your review to the girls. We're lucky to have clients like yourself
Fantastic experience: Jess and Rachel were fantastic with my son. They were very reassuring and made what could have been quite a distressing experience stress free
Dear Laura, thank you for your kind review.
Dr Jess, our paediatric dentist, can certainly make the most anxious child feel at ease. We are so glad your son had a reassuring and calming visit to the dentist and we look forward to seeing you again soon.
The York Dental Suite
Fantastic experience: This place was fab.I was really impressed of that room where I could wash my teeth before my appointment.Two ladies in the reception was very nice and friendly.Mafalda was very professional,friendly...and told me my options.I really recommend this place.
Dear Nikoletta, thank you for your review, it means the world to us. Our goal is to always make sure you feel safe, comfortable and at ease at the dentist. Understanding all your treatment options is key to great patient care. We look forward to seeing you soon.
The York Dental Suite
Fantastic experience: I had a lovely appointment with Tracie the treatment coordinator for Invisalign today. She was very helpful and she answered all of my questions! Thank you also to the very helpful and friendly reception staff, it’s always a pleasant visit :)
Dear Jodie, Thank you for your kind review. During our Invisalign consultations we make sure we give you detail information about the Invisalign treatment and take all the time you need to answer any questions you may have. We are delighted you had a wonderful experience and we look forward to seeing you again and help you achieve a dream smile.
The York Dental Suite
Fantastic experience: Mifalda and her team are wonderful. The practice is beautiful and feels professional and sophisticated as soon as you enter. Mifalda is so gentle and kind. I have the worlds most sensitive teeth and she is very understanding and patient. She reassures you throughout any treatment and encourages you to get in touch if you’re are unsure if anything. The whole team from the receptionists to the dental nurses are so caring and professional. I travel a long way to see them all because it’s worth it. The treatment I have had so far has been the best I have ever experienced. I can’t recommend them enough.
Dear Sarah, thank you so much for your kind review. Here, at the York Dental Suite, we really want our patients to feel calm, comfortable and at ease. We are so glad you have had a relaxing and comfortable experience and we hope you love your Invisalign results as much as we do.
We look forward to seeing you soon
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