Dickens Yard Dental Ealing
Information about Dickens Yard Dental Ealing
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: 9h-15h
We do things a bit differently. Our mission is to provide high-quality, minimally invasive dentistry in a relaxed, fun environment.
We’ve combined the best in technology and clear communication to give you confidence in your smile and oral health.
Our comment from Top Dentistas about Dickens Yard Dental Ealing:
Dickens Yard Dental is a highly regarded dental practice located in Ealing, UK. Patients consistently praise the team's professionalism, friendliness, and attentive care. The clinic boasts a welcoming atmosphere enhanced by the warm interactions from the reception staff and the thoroughness of the dentists and hygienists.
Some of the notable features of Dickens Yard Dental include:
- Experienced Staff: Dentists like Dr. Sahil and Dr. Daniel are frequently highlighted for their detailed explanations and patient care, ensuring every visit is comfortable and informative.
- Patient-Centric Approach: The practice is dedicated to addressing individual patient needs, often going above and beyond to ease anxiety and provide thorough consultations.
- State-of-the-Art Technology: The clinic is equipped with modern tools and techniques, enhancing the patient experience and care quality.
- Comprehensive Treatments: Services range from routine check-ups to advanced treatments like Invisalign and dental implants, all delivered with meticulous attention to detail.
Overall, Dickens Yard Dental is highly recommended for anyone seeking reliable and compassionate dental care in a friendly environment. Their commitment to patient satisfaction and high standards of service makes them a top choice in the Ealing area.
Services and Treatments
Dickens Yard Dental Ealing: Reviews
Fantastic experience: I just wana say thank you for the team of this clinic so professional and extremely great work. The doctor is so amazing very detailed in explaining and super assuring as well. I am visiting and they came highly recommended and I guess I know why now if I lived in London they would be the only dentist I go to so thank you sooo much.
Hi Amal, thanks so much for this brilliant review! A pleasure to look after you.
Positive experience: Good service and nice clinic. I had a good experience earlier this year for regular checkup and hygiene appointments. I’d like to give them a five star review for that. Unfortunately, once you’re on their system, they will email you, WhatsApp message you and call you to remind you to book for another checkup. I find it too pushy and annoying. I appreciate a reminder by email but the phone call and WhatsApp messages are unnecessary. When telling them I’m about to travel so will book when I have time, they asked when I will be back from my travel. This is getting too annoying and off putting. I don’t think I have signed up for the reminder service or given permission for them to contact me via WhatsApp. This may consider the breach of GDPR. I hope they sort this out and not to push their patients to book for appointments like that. It would be a shame to leave them and to look for another dental clinic because of this poor customer service.
Hi Angie, many thanks for taking the time to leave us a review and we are delighted that you had a good experience for your checkup and hygiene appointments. In regard to us contacting you, we send these courtesy contacts to help patients who may get busy and can neglect their oral health. They are appreciated by many patients but recognise that they are not by you and we have removed you from the protocol. As a small, family-run practice we do like to build lasting relationships and often ask about holidays, events and so on to ensure all communication is appropriate. We look forward to seeing you soon.
Fantastic experience: Had an appointment with Sahil and he was incredible, made me feel very looked after and safe. He was extremely knowledgable and explained everything to me step by step. A real professional.
Hi Mike, thank you so much for your review and will pass on your sentiments to Sahil.
Fantastic experience: Dr. Sahil patiently answered my queries. I was there for wisdom tooth ache. The overall experience was quite well! I would highly recommend this place :)
Hi Akshata, thank you so much and glad to get you out of pain and back to normal!
Fantastic experience: I’m so happy I found this practice! I knew from my last check up at my previous dentist that one of my fillings needed replacing, but wasn’t happy with the way they dealt with me, so decided to go elsewhere. At my first appointment with Sahil, he was friendly and incredibly thorough and talked me through everything he found, as well as showing me the images of my teeth and where the issues with the filling were. He also spotted a crack in another tooth (which the previous dentist had missed but which needed investigation) and diagnosed signs of gum disease. I came away from that first appointment feeling slightly anxious about having the work done but also confident that I was in very good hands. I have very sensitive teeth and was dreading seeing the hygienist but Ashmita was fabulous, used anaesthetic gel to numb my gums and checked in with me continually to make sure I had no discomfort. I then saw Sahil yesterday for the filling and tooth investigation (which turned out to need another filling removed and an onlay fitted) and he was brilliant. Really clear about what he was going to be doing and why, and checking in regularly to make sure I was comfortable. I honestly can’t praise this practice enough, the reception staff are all lovely and super-helpful as well. I don’t normally leave long reviews but I’m so relieved to have found a dentist I feel I can really trust!
Hi Lauren, thanks so much for taking the time to leave such a comprehensive and positive review. We know that many can be anxious about visiting the dentist so we hope your review will help people to choose a dentist that is right for them.
Fantastic experience: Lovely family run business. I've been on a long Invisalign journey and Dr. Sahil has been super professional, very thorough and excellent at explaining every step in the process. His auntie and mum are often around too who just make the environment even more pleasent - it really doesn't feel like a chore to go to the dentist :)
Hi Fanni, we love hearing that we are not like the dentist! Will make sure that we pass on your thoughts to Sahil, his Mum and Auntie
Fantastic experience: Excellent recent appointments with Nikhil and Colin. Felt very comfortable throughout, excellent service and care.
Hi Ammar, delighted to hear this and will pass on to Nikhil and Colin
Fantastic experience: Colin Dunlop is the best hygienist in town!
Thanks Marcia!
Fantastic experience: Excellent all round. Receptionists and practice manager polite and efficient- when they say they will call back they do! Dentist excellent- very thorough with excellent communication skills. Highly recommended
Hi Tess, glad to hear that we are calling back! Also that we are polite and communicative - we look forward to seeing you soon.
Fantastic experience: Saw Sahil for an emergency appointment and had such a great experience. He understood what was causing my tooth pain and treated it efficiently. He thoroughly talked through the concerns and recommended treatment plan, offering the different ways available to manage my tooth health. Would definitely recommend!
Thank you Kristie - so glad we could get you out of pain!
Fantastic experience: Very nice kind dentist helped us with problems high quality would definitely recommend!
Thank you Jewel!
Fantastic experience: Fantastic dentist, hygienist and support team.
Thanks Josh - much appreciated
Fantastic experience: Their treatment was simply amazing! The communication and expectations were clearly established and was beyond anything I could've hoped for. Their treatment boosted my confidence and gave me the ability to truly smile. Couldn't recommend them enough. If you need a treatment done, Dickens Yard Dental is the place to go!
Hi Lee, wow! Thanks for such an outstanding review! It really makes it all worth it to hear how happy it has made you - see you soon.
Fantastic experience: I had Invisalign treatment with Dr. Sahil for a year and a half, and I’m extremely happy with the results. My teeth had some complex issues, such as curved roots and supernumerary teeth, but Dr. Sahil always explained the best options clearly and from the patient’s perspective. When I signed up for Invisalign, there was a promotion that included free home whitening at the end of the treatment, and I was pleased that he remembered to provide that as promised. He is trustworthy and professional dentist, and I highly recommend him!
Hi MK, thank you so much for your review. We are always looking to be as clear in our communication with our patients as we can be. So glad that you are happy with your new smile.
Fantastic experience: I recently started my invisalign journey here and I could not recommend them more! Dr. Sahil is wonderful and so professional, he explains everything very clearly. The front of house team are also amazing and very friendly! Overall it's a very welcoming atmosphere and I can't recommend them highly enough!
Hi Kobee, thank you for your kind review and we are so glad to be on your Invisalign journey with you. See you soon!
Fantastic experience: Amazing place! Vim is absolutely delightful, definitely coming back.
Thanks Marie - we will pass on to Vim
Fantastic experience: High tech equipment, great and calming environment, but most importantly, a team that takes time to make sure the patient is fully informed, has options and understands the treatments. My experience with Doctor Thakkar couldn't be better, highly recommended!
Hi Fabio, many thanks for your kind review. We try very hard at DYD to get our communication right so delighted to hear that we have with you!
Fantastic experience: Very good and friendly service by Dr Sahil
Thank you Amir!
Fantastic experience: Dr Dani was great with my two daughters who really enjoy their regular visits. To recommend especially for kids who are a bit afraid of dentists :)
Hi Irena, thank you so much. It’s so important to start youngsters on their oral health journey in the right way so glad to hear they enjoy coming.
Fantastic experience: Colin is a brilliant hygenist and the practice is amazing. Would recommend to anyone.
Hi Jaso, many thanks and will pass on to Colin.
Fantastic experience: Recently joined this practice and very impressed with the high quality treatment. Sahil examined and very clearly explained the dentistry work and provided fantastic advice - and Colin then did a great job with the hygiene maintenance. Highly recommended for a friendly and professional experience.
Thank you Leigh for your review. We do work hard at ensuring our service is friendly and professional so glad to hear we are getting it right!
Fantastic experience: Such a lovely dental clinic with the worlds, best receptionist. I would highly recommend this place for any dental services.
Hi Subhav, thank you so much and will pass on to the front of house team!
Fantastic experience: Sahil is a fantastic dentist! Personable, knowledgeable, kind patient, and a brilliant professional. I feel very looked after when I see him. Aashni is very sweet and friendly, Dipti is very caring, thorough, patient, warm, and friendly and makes you feel comfortable and welcome. I'm very lucky to meet them. Overall, a lovely and excellent team, I'd highly recommend them to anyone. Dan is a superb dentist! Highly experienced, adept, informative, and extremely diligent. He made me feel very well looked after with his knowledge and calming prescene, when I was experiencing some problems post wisdom tooth extraction, which were quite bothersome and gave me a lot of anxiety. I'm most grateful to him for his reassurance and excellent professionalism. Mansi was a very helpful, attentive, kind, and thoughtful front of house who made me feel very welcomed, supported, and comfortable from the start. She has excellent communication and interpersonal skills and a wonderful disposition and made me feel totally at ease when I was having concerns. An all round amazing practise that ticks all the boxes.
Hi Efia, thank you so much and we will ensure that all the team and particularly Sahil, Aashni and Dipti hear your kind words.
Fantastic experience: had a fantastic experience at Dickens Yard Dental. The service was truly excellent from start to finish, and the entire team was warm, welcoming, and professional. You can tell they genuinely care about their patients. Highly recommended for anyone looking for top-quality dental care in a friendly environment!
Hi Guillermo, so good to hear that our service was excellent - we really do care about all our patients!
Negative experience: I am very reluctant to leave disparaging reviews of any business, however, I feel I have no choice after my encounter with the manager Dipti today. I booked an appointment for my 2.5 yo daughter in May and paid in full in advance. Unfortunately due to a sickness bug and high temperatures of > 40 degrees, we were unable to attend that appointment. Today, I attended for a dental check for my younger daughter who is 1 year old which was also paid in full. Understandably, as there sometimes is, there was a 15 minute wait to be seen. The dentist Daniel was obliging and thorough as usual and once he had examined my youngest daughter and provided advice, he kindly took a minute to look in my eldest 2.5 year old daughter’s mouth upon my request. The entire consultation lasted 10 minutes of the 15 minute slot. At the desk, Daniel asked Dipti to book our daughters for the same follow up in 6 months time with no charge mentioned. Once Daniel had left, Dipti informed me that I would have to pay in full for the check up that Lily had received today, which had not been mentioned by Daniel. When I refused to do so, having already paid in full a few weeks ago but missing it on the day due to severe illness, Dipti then insisted I was required to pay a 50% missed appointment charge for my eldest daughters appointment in May. When I explained that she was sick and these were unforeseen circumstances, Dipti continued to talk over me and process the charge demanding payment, showing zero empathy, compassion or customer service aptitude. I expressed my disappointment (given that our daughters and another baby on the way) are at the start of a long dental health careers and I am already a longstanding customer, and explained this would deter us from using Dickens Yard Dental again with such inflexible charge of 150% for a missed appointment, when children frequently and unexpectedly fall ill. I then checked the T&Cs of the email booking which clearly states “Regrettably, due to the increasing number of missed appointments, there will be a charge equivalent to 50% of your appointment fee should you fail to attend or cancel without the correct notice above. Subsequent missed appointments will be charged at 100% of the appointment fee.” It seems by their T&Cs, I should have been charged 50% for the missed appt, not the 150% incurred, however I appreciate Daniel’s good will today in that he quickly looking in my daughters mouth. I both emailed (no response) and called Dipti to clarify this in the afternoon, offering a chance for her and the clinic to easily rectify this 150% charge by refunding the additional missed appt charge and avoiding the need to post this review. Unfortunately Dipti then started to blame Daniel for the extra 50% charge that she demanded today. When I expressed confusion as Daniel had not mentioned this and frustration with her attitude and customer service, Dipti proceeded to hang up on me stating “you are far too annoyed for me to speak to you”. Being hung up on by a service that I pay / overpaid for is a new low. I hope to receive a refund, however, sadly I will not be using Dickens Yard Dental again for any of my family. Daniel and Colin have been fantastic but the management is sorely lacking in the customer service skills required to create a thriving business. I have been recommended Windsor Road, and Northfields Dental Beauty by word of mouth as fantastic alternatives that are the whole package.
Hi Yasmin,
Thank you so much for taking the time to leave us a review. We are sorry that you feel that your experience with Dickens Yard Dental was not what you expected.
In regard to your review, we are sorry to hear that your daughter was ill for her afternoon appointment in May, but were disappointed you were unable to tell us you couldn't attend until we asked you to settle the missed appointment fee last week.
Had we known at the time, we would certainly have made an allowance because access to high quality dental care is so important, especially for young children. We work very hard to ensure our patients don't miss their appointments for this very reason - by not attending, this meant someone else who needed attention, missed out - surely no-one wants that?
We did confirm we received your email and phone call after the appointment about your concerns, but both your dentist and practice principal were in surgery and unable to review your email right away. (It's important to note that your dental records are sealed and that the administrative team is unable to make any changes to charges made by the clinical team). We did try to convey these points in the phone call.
As regard to your charges, we are unclear as to where there is a 150% charge? There was a 50% non-attendance fee regarding the missed appointment, and you were charged the normal fee for your older daughter's appointment, which we were glad to accommodate at short notice. Again, I note from your review that your appointments were provided to your satisfaction. I hope this provides some clarity; however, I am happy for you to reach out if you feel we can clarify further.
We wish you all the best with your new dental care providers.
Kind regards,
Dickens Yard Dental
Fantastic experience: The team are fantastic - so friendly and helpful. Very professional and had great communication for my treatment plans
Hi Elle, glad to hear that we are communicating well! Look forward to seeing you soon
Fantastic experience: Excellent dentistry from a family run business. Sahil was very personable and clearly explained the treatment I required following my check up. Appointments are easy to book and all the staff provide excellent customer service.
Thanks so much for this Ryan- great to hear we are getting it right!
Fantastic experience: Great local family run dentist with newly built space
Thanks Florian!
Fantastic experience: I’ve been seeing Dr. Sahil for years, and I honestly couldn’t ask for a better dentist. He’s consistently professional, kind, and always takes the time to explain treatments and make sure I’m comfortable. The quality of care is outstanding every single visit. The staff is also warm and welcoming, which makes the whole experience even better. It’s rare to find someone you can truly trust with your dental health, and Dr. Sahil has absolutely earned that trust. Highly recommended!
Hi Ketan, great to hear from you! Sahil and the team will feel very
humble following your kind words.See you soon!
Fantastic experience: On my first consultation, Dickens Yard Dental surgery made me feel at ease; the whole experience was incredibly friendly and professional. My three visits have been nothing but positive; an excellent friendly service delivered.
Thank you Ian for taking time out to leave us a great review! We are lucky to have great patients like yourselves. Thank you once again!
Fantastic experience: They are really great. As my little ones is scary to have a visit to the dentist, they are so patient and thinking very details about him. And of course they are all really nice, considerate and professional to us, you can feel how good they are from the receptionist, the dentist, hygienist and all other staff.
Thank you very much Doris for your positive comments. We look forward to be of service to you for many years to come.
Fantastic experience: Great practice!!! Friendly, lovely surroundings, latest tech and everyone explains everything clearly. The whole family comes here. Shout out to Colin and Vim
Hi Jam, so glad to hear that you and the family find us friendly and a great practice. We will pass on your appreciation to Vim and Colin and look forward to seeing you soon!
Fantastic experience: Amazing dental practice, great dentist, hygienist and very friendly staff. My routines have improved since visiting them and I'm actually going to regular checkups with them. Highly recommended!
Thank you Artiom!
Fantastic experience: Dr Sahil did my Invisalign treatment and everything that comes before and after it. He is methodical and meticulous. The plants are amazing too.
Hi Iris, thanks so much and will pass on to Sahil. We love the plants - so glad you do too!
Fantastic experience: As one of three Ealing Childminders who recently took our little ones on a tour of Dickens Yard Dental I am thoroughly impressed by the experience. I had mentioned the possibility of bringing the kids in for a tour during a recent appointment with Sahil, and the team pulled out all the stops to make it happen. The kids had a great time learning about dental care in a fun way. The team were gentle and kind, especially with one of our more reluctant children. From practicing brushing on model teeth to playing a game guessing which foods are good or bad for our teeth the experience was interactive and fun. But what really got them excited was trying out the three-way spray device on their hands-everyone put their hands out for that, even our reluctant one couldn't resist! The goodie bags with toothpaste, brushes and a fun timer were the perfect takeaway. The kids are now excited to brush their teeth at home using their new timers. A huge thanks to the team for a fantastic experience. It's clear they are dedicated to making dental care a positive experience for kids.
Hi Mary, we are so glad that you and all the children enjoyed the visit. We know that good oral health habits are formed early in life so it was wonderful to see such excited faces during the visit! We hope they found it fun and look forward to seeing them again soon.
Fantastic experience: The team are amazing. They provide a very welcoming and relaxed atmosphere. The dentist, hygienist and the reception team are professional and friendly. I would definitely recommend this practice.
Thank you Dorina for an amazing review. We are delighted to hear that you had a positive experience with us. We look forward to welcoming back at your next appointment.
Fantastic experience: Have been for three years, I can tell it’s great!
Thanks Shuzhi!
Fantastic experience: I'm very pleased with the assistance and work from Dr Thakkar and Mr Dunlop. I recommend them very highly.
Thank you so much Tristan! It's always a delight to see you
Fantastic experience: Great experience getting teeth whitening…Definitely recommend!
Thanks Rebecca!
Fantastic experience: I have been having Invisalign appointments for 6 months and am already very happy with the process we are seeing. I went for 6 consultations, wanting to find the right dentist, who wouldn't rip me off and had the right expertise and I really feel that I have found that. Sahil is exceptionally knowledgeable and takes time to perfect a smile. I have another few months of treat and will come back with an update then!
Hi Hannah,
Great to hear that you did your research and so glad that you chose us. Sahil really does take the time with patients and on the smallest of details so we are sure you'll be delighted with the final result!
Fantastic experience: Kind and friendly, efficient and good sharing knowledge to improve my teeth. Very happy!
Thank you so much Charis!
Fantastic experience: Excellent service and treatment! Dentist Sahil, hygienist Colin, front of house Dipti - have all been wonderful! Highly recommend
Thank you so much for your kind recommendation Floyd! It was a delight to treat you.
Fantastic experience: Had my composite bonding done by Vim and honestly, couldn’t be happier with the results. From start to finish, he made the whole process smooth, easy, and actually enjoyable. He took the time to explain everything clearly, made sure I was comfortable throughout, and the final result looks amazing — super natural and exactly what I was hoping for. Couldn’t be happier!
Thanks Venthan and will let Vim know your kind words.
Fantastic experience: Fantastic and incredibly thorough treatment & very friendly staff. Very comprehensive and knowledgable team. Strongly recommend.
Thanks very much Joel!
Fantastic experience: So far so good. It’s so hard finding a dentist that you can trust. My dentist Sahil is the best. Very patient and takes me step by step with treatment plans. He makes things clear and is honest. I recommend.
Hi Laura, thank you sooo much! We know that our relationship is built on trust and that is why Sahil and the team always take the time to go through everything in detail so patients know what to expect.
Fantastic experience: I have a very positive experience from this dental clinic, both Colin and Sahil are super attentive, giving me the best plan for my long term dental health. I am happy to return for future checkups and treatments.
Hi Thu, thanks so much for your review and look forward to seeing you soon.
Fantastic experience: Had a lovely experience so far with both the dentists and hygienists. Superb quality and efficiency. Special thanks to Dr. Sahil
Hi Marco, thank so much for your review. At Dickens Yard Dental we think dentistry is all about the people and relationships - glad your experience has been good.
Fantastic experience: Excellent service. Great environment and friendly team.
Fantastic experience: I would really recommend this dentist! I’ve been visiting Sahil and Colin for dental and hygienist work for the past three years and though I’ve recently moved away from the local area, I will still make the trip to keep having my regular check ups here. From start to finish they make you feel heard and comfortable, explaining all checks and treatment and performing work to very high standards. Thank you so much and see you again soon!
Hi Bradley, so delighted to hear that you will still be joining us for your dental care even though you are moving sway! Glad that Sahil and Colin are keeping you informed.
Fantastic experience: I visited Dickens Yard Dental because of my emergency. The booking was straightforward. The appointment started on time. The dentist was very professional and explained evaluation details and procedure as the first thing. The issue evaluation was precisely what I needed. The doctor explained in detail the findings and suggested options for treatments. Overall, I recommend this dental.
Hi Jozef, thanks and glad that you are able to recommend us!
Fantastic experience: Really happy to have found this great dental practice. Like most people, going to the dentist is not something I particularly look forward to, but the smart environment and welcoming team made my first visit to Dickens Yard Dental a real pleasure. From booking my initial appointment, through to my visit today, the staff are friendly, honest and professional, which all go to create a relaxing atmosphere. Highly recommended if you are looking for a dentist in the Ealing area.
Hi William, thank you so much for your kind review and delighted to hear that we have created a comfortable atmosphere.
Fantastic experience: Had a back-to-back appointments Dr. Sahil and Ashmita, and they were both very professional and thorough. Highly recommend!
Thank you!
Fantastic experience: The best check up in Ealing!! Seen on time, detailed and thorough explanation with a logical treatment plan afterwards. Friendly staff made me feel comfortable. Technology and the plant wall are very cool. Looking forward to bringing the rest of the family to see Dr Sahil and the team!!
Thank you for your wonderful review! We are delighted by your endorsement and glad we could do such a great job. We look forward to seeing you and your friends and family members in the future!
Fantastic experience: Amazing experience. Dr Sahil Thakkar is so helpful and takes time to explain everything so well, highly recommend!
Many thanks Sarah!
Fantastic experience: 5 stars! Always a great friendly service, would recommend for anybody
Hi Rhys, thank you so much for your kind review!
Fantastic experience: I have been coming to Dickens Yard Dental over the past 3 years. They helped me from the very start to establish a better routine and explained every detail with clarity to help me take decisions that has been helping improve my dental care. I’ve recommended them to family and friends and all have been extremely happy with everything they support.
Hi Nipunika, thank you so much for recommending us to your family and friends - we really do appreciate it. See you soon!
Fantastic experience: Fanatic experience! The reception staff are always very welcoming and helpful. making you feel at ease before the appointment. I had several consultations with Vim for Invisalign who was very helpful and explained the whole process and all my options. I officially started Invisalign today!
Hi Eleanor, so glad that you are beginning your Invisalign journey with us! Glad that Vim and the team have put you at ease. Please
Fantastic experience: I was late for my appointment (apologies team) but they were extremely accommodating. Thank you.
Hi Youssef, we know life happens and will always try and accommodate where we can.
Fantastic experience: I’ve been going here for about 2 years now, and I’ve never had such a thorough and overall great experience with a dentist before. They take excellent care of you, and make sure you understand everything going on throughout. Really highly recommend this practice!
Hi Griff, so glad to hear that the Dickens Yard Dental experience is right for you!
Fantastic experience: Had a good experience with Colin (hygienist) and my dentist (Sahil). I’m afraid of pain and they did my checks and scaling gently. Gave lots of advice and understanding of my current teeth situation in depth. Never had such detail assessment done before that I now understood my own teeth . Looking forward to my 2nd appointment!
Hi Nich, very glad to hear that Colin and Sahil were gentle and explained everything. We look forward to seeing you too!
Negative experience: Extremely rude receptionist. Accused me of lying about my appointment time. The dentist is really nice, just a shame that the reception staff can be so rude to you. She literally told me that she would go through the past conversations to prove I got my appointment time wrong, and made me aware that my conversations would of previously been recorded so she would know if I am lying about not knowing my appointment time. And she also asked me why I didn’t read my mail as it was sent over the weekend. I have a full time job and university, I thought that this place would be professional, and would also be kind instead of being flat out rude. I thought I’d try this place out as the dentist was recommended, it’s just a bit of a shame how unpleasant the conversations have been today. On top of that I haven’t even had a phone call to reschedule, she literally just hang up and told me that my deposit will be taken. It’s a shame and would expect a bit more professionalism. I’m sure they will comment on this something about policy, but I genuinely don’t care because it’s about how I was spoken to!
Fantastic experience: Had my first appointment yesterday-it was an excellent experience. Highly recommend. I booked my next appointment immediately
Thanks so much Geraldine. Great to have you as a patient at Dickens Yard Dental.
Fantastic experience: The best dental practice I’ve ever been to - a friendly, professional and patient team, with lovely clean facilities. I’ve had two wisdom teeth removed with them and the healing process has been quick and uncomplicated.
Hi Valentina, so glad to hear that you’ve been delighted with the care you have received.
Fantastic experience: Excellent pain-free experience having my fillings done. Dr. Thakkar took his time to explain the procedure and discuss preventative advice with me to help reduce the chance of future fillings. He and his assistant made sure I was comfortable throughout. The TV on the ceiling to watch Netflix is a relaxing touch. They also accept BUPA insurance which is great!!
Hi AT, many thanks for leaving this review and delighted that your experience was pain free - we work very hard to deliver this. Glad that the TV was appreciated too!
Fantastic experience: Highly recommend choosing Dickens Yard Dental- very professional, friendly and welcoming- Quick and easy to book an appointment, great service and a lovely environment. Thank you!
Hi Stef,
Many thanks - great to have you with us!
Fantastic experience: Really friendly and professional. Dr Collins took good care of me and provided helpful advice on oral hygiene. Dipti at the reception made me feel really comfortable and relaxed. Would recommend to everyone in the borough.
Thank you so much for your kind review. Good to hear that Dipti looked after you
Fantastic experience: Dear Sahil, A huge thank you for sorting out my tooth yesterday. I really appreciate your calm and considerate approach to the task. You reassured me by checking in with me throughout the treatment and noticed when I was uncomfortable and paused repeatedly to make sure I was ok. As an anxious and sensitive patient, it has really made me trust you as my dentist! You’re awesome! Highly recommended dentist in Ealing. The staff are courteous, welcoming and very personal. They are hard working and try and accommodate you whenever they can. I’ve been with Dickens Yard Dental for several years now and it really is a professional, organised and most of all, welcoming place.
Delighted to help and glad to hear I put you at ease. The team are great and I will pass your thanks on.
Fantastic experience: Great dentist and hygienist, excellent service, I would hugely recommend. I also went through the Invisalign process with Sahil and he was great, very detailed and thorough, I was really happy with the results.
Thank you Emma for a lovely feedback. We really appreciate it. Glad to be of service.
Fantastic experience: Friendly, communicative and worthy of your trust. Vim & the team have been incredible throughout the experience and I can't imagine going anywhere else for dental treatment.
Hi Mikael, it is all about the communication so delighted we have got that right! See you soon
Fantastic experience: I have been visiting Dickens Yard Dental for several years and have been very happy with the professional and friendly service from Sahil, Colin and Dipti.
Hi David, so glad that we are looking after you well!
Fantastic experience: Excellent experience, I needed multiple visits and on every occasion they have been first rate. I like the way they explain the whole process - very reassuring.
Hi Richard, delighted that your found us reassuring. We want all of our patients at Dickens Yard Dental to be comfortable and understand any treatment undertaken. If you have any friends or family who would also benefit from our care, please don't hesitate to recommend us - https://www.dickensyarddental.com/dental-prices/refer-a-friend/
Fantastic experience: I’ve tried several dentists in London, but this one is exceptional! From the start, the receptionist, Mansi, went above and beyond. Despite it being a busy month, she patiently gave me all the available slots and helped me find the most convenient time. She even explored the possibility of rescheduling another patient to accommodate my request for back-to-back appointments. I truly appreciated her effort. The hygiene appointment was smooth and incredibly comfortable. The hygienist provided personalized guidance, explaining which tools would work best for my teeth and how to use them effectively. The check-up was equally outstanding. The dentist didn’t rush and took his time to explain every detail about my teeth. Although my teeth are healthy, he pointed out subtle brushing habits he noticed during the check-up and highlighted potential risks to my gums that other dentists had overlooked. Both the hygienist and dentist recommended the most affordable and effective tools for me to use at home—without trying to sell their own products. Coming from a country with a high-quality dental system, I didn’t think I’d find the same standard of care in the UK. However, this experience exceeded my expectations, and I’m thrilled to have found such an exceptional clinic!
Hi SK, first of all just to say thank you for leaving such a comprehensive review. We are sure it will be useful for other patients and really appreciate the time and effort you have gone to. We are delighted that you have found us to provide you with exceptional care and look forward to helping you look after your oral health.
Fantastic experience: I had a fantastic experience with Colin, the hygienist - he was incredibly thorough, professional, and made me feel at ease throughout my visit. I've been seeing Colin for over 14 months now, and thanks to his exceptional care, my gum disease has improved massively. He explains everything clearly and does an amazing job! Vanesa at reception was equally outstanding. She was welcoming, and efficient, ensuring the check-in and scheduling process was smooth and stress-free. Highly recommend this team to anyone!
Hi Kavya
So glad that you had a great experience with Colin, Vanessa and the team! We aim to help our patients understand their mouths and make the whole process as easy as possible. Delighted to hear we’re getting it right.
Fantastic experience: I’ve always been nervous of the dentist and as such, I ended up being forced into an emergency appointment situation! I read through Google reviews of local dentists and decided to use Dickens Yard based on their rating. I can honestly say my phobia has completely vanished. I’ve had extensive work carried out over the last few months and think nothing of going in now. Sahil (my dentist) and Colin (my hygienist) are both lovely and made me feel completely at ease. They are both thorough and explain everything in detail to ensure you know exactly what is going on - I can’t thank them enough and have definitely found my go to dentist practice!
Hi Stephanie,
Thank you so much for leaving us this review and we are delighted you have found your go to dental practice! We know that many people can be nervous of the dentist so Sahil, Colin and the entire team hope that your story can inspire others to visit the dentist and take control of their oral health.
Fantastic experience: Visited Dickens Yard Dental for the first time last week for a long overdue cleaning and examination. All the staff here are friendly and professional. Ashmita gave me an efficient cleaning while Dr Thakkar delivered all information clearly but also with a touch of humour. Thanks to the team for a good visit!
Hi Kevin, Good to see you and glad that you enjoyed your visit! We'll be sure to pass on your comments and see you soon.
Fantastic experience: I'm new to this practice, and so far, my experience has been great. Friendly staff and nice atmosphere. Had a fantastic consultation with Daniel, who made me feel comfortable and at ease. I was given lots of options and plenty of time to think about what I wanted to do going forward. I really like the fact that they seem to be as uninvasive as possible while still being thorough with your health and well-being as the main concern. Would definitely recommend this practice.
Hi Kate, many, many thanks for your review. Your wellbeing is definitely our main concern at Dickens Yard Dental and we want to help all our patients understand their mouths and oral health better. We can then present you with your options and you can make the best decision for you.
Fantastic experience: Very impressed with this dental practice in Dickens Yard. Surgery is clean & modern. Dr Sahil Thakkar is a really good dentist and explains everything very thoroughly. Highly recommend him and also the hygienist Colin.
Hi Jacky, thanks so much for leaving this review - we will be sure to let Sahil and Colin know. Look forward to seeing you soon.
Fantastic experience: I recently had the pleasure of being treated by Dr. Shah and Dr. Dunlop, and I cannot speak highly enough of the care and professionalism they provided. Dr. Shah saw me on an urgent appointment, and from the moment I stepped into his clinic, he was incredibly caring and attentive. He quickly resolved my dental issue while explaining everything to me with clarity and precision, making me feel at ease about the way forward. A few days later, I had a teeth cleaning session with Dr. Dunlop, the orthodontist, and I was equally impressed. He, too, was compassionate and meticulous in his work. Not only did he reassure me about my dental health, but he also provided me with clear, practical advice on how to maintain it. What started as a painful and intimidating situation has turned into a smooth, pain-free, and relieving treatment experience. Dr. Shah and Dr. Dunlop truly prioritize their patients' health and well-being without ever trying to push unnecessary procedures or expenses. My experience with both has been highly satisfying, and I would wholeheartedly recommend them to anyone in need of exceptional dental care.
Hi Susanna, we are so glad that we could provide you with a smooth and pain free experience. We will pass on your feedback to Dr Sahil and Dr Dunlop and look forward to seeing you soon.
Fantastic experience: Excellent service provided by Sahil and Colin the hygienist. I've known Colin for years and he's an amazing hygienist and I'll hopefully be visiting him for years to come. Sahil is an exceptional dentist and you'll feel really comfortable with him, even if you're nervous about visiting the dentist.
Hi, many thanks for your kind testimonial.
Fantastic experience: Cannot fault this dentist surgery at all! I am a very nervous patient due to previous bad experiences at other practices, I mentioned this in my booking and I have never felt so at ease coming here. I actually quite enjoy going now! Andrew (Dentist), Colin (Hygienist) and all the receptionists are absolutely phenomenal, couldn't ask for anything more!
Hi Anna, delighted to hear that we have put you at your ease! We will pass on your kind words to Andrew, Colin and the reception team and look forward to seeing you soon!
Fantastic experience: Sahil is an excellent orthodontist. He is very detailed minded and honest about my Invisalign treatment.
Hi Andy, thanks so much for your review - Sahil prides himself on being detail focused so glad that you appreciated it!
Fantastic experience: Very efficient and friendly. My dental issue was discussed and sorted very quickly and confidently by Dr.Sahil Thakkar . Would definitely visit again.
Hi Camilla, delighted to hear that Dr Sahil was able to help you quickly and confidently.
Fantastic experience: My mom had an appointment with Dr Daniel on Friday, and he was really friendly, explained the procedure to her properly also with all the options, made sure she understood the after care! she was seen promptly and the clinic was really clean and reception were polite. Thank you Dickens Yard Dental in Ealing
Hi Ice, so glad that we are looking after your Mum - we work hard to ensure that all the team are friendly and polite so delighted to hear about your experience.
Fantastic experience: Genuinely lovely and pleasant experience throughout. Lovely dentist, Dr Daniel but also the reception staff were also extremely helpful and accommodating. Always scary going to the dentist but looked after my mum and helped explain everything and provided great clinical care. Would definitely go again!
Hi Henrik, glad to hear that your experience was pleasant and hopefully team weren't too scary?! Look forward to welcoming you soon
Fantastic experience: Greeted by friendly receptionist (Mansi) who always takes time to talk and see how I am. My Hygienist, Colin is fantastic. Very thorough and utterly professional. I would highly recommend this practice. State of the art equipment and excellent care.
Hi Lesley, that's great to hear and we love looking after you!
Fantastic experience: Great experience at Dickens Yard Dental in Ealing. Amazed by the 3D photography of my teeth and the thorough explanation that followed. I have learned so much that I didn't know and am truly grateful. Highly Recommended :)
Hi Steve, thanks for the great review. So glad that you found the 3D tools useful - many patients remark on how it helps them understand their own mouths.
Fantastic experience: I couldn’t recommend this dental practice more. They are so professional and friendly and make my every visit very pleasant even though I’m a nervous patient. My dentist Sahil is exceptional and I’m so happy with every treatment I got so far.
Hi Elnaz, so glad to hear that we are making your visits pleasant!
Fantastic experience: I've been going to Dickens Yard Dental for almost 2 years now. I've always received excellent care from the team (Sahil, Colin and reception too). The membership plan is a good price and they were also very helpful when I needed itemised receipts for my private dental insurance claims.
Hi Emily, so glad that you could take the time to leave this review. We have loved looking after you over the last two years and look forward to seeing you again soon!
Fantastic experience: If you're looking for the best Dental Practice in Ealing (and beyond!) especially if you are a nervous patient, you can stop looking now, you've found it! A thoroughly modern practice with a patient first approach, I can't rate the team at Dickens Yard Dental highly enough. As someone with a dental phobia, i hadn't visited a dentist in quite a while. A fractured tooth forced me to seek treatment and i'm so glad I found them. An immediately warm, friendly and caring environment from the moment i walked in and greeted like an old friend by practice manager Dipti, put me at ease straight away. And my dentist, Daniel, has just been brilliant, very calm and attentive, clearly explaining all the options and their pros and cons then constantly making sure I was comfortable, relaxed and fully informed during the treatment plan, part of which required a root canal with Dickens Yard’s root canal specialist, Priya, who Is just as fantastic!
Hi Tony, so glad that we have made your visit to us warm and friendly - especially as you hadn't visited the dentist in a while. You are in safe hands with Daniel, Priya, Dipti and all the Dickens Yard Dental team
Fantastic experience: I recently had a tooth removed by Dr. Daniel, and he was excellent. He was very thorough, professional, and put me at ease right away. He explained everything clearly, which helped calm my nerves. The procedure was handled with great care, and I experienced minimal discomfort. Highly recommend Dr. Daniel for dental work!
Hi Jassica, so glad to hear that Dr Daniel put you at ease for your procedure. We know that some of us can be nervous so work hard as a team to ensure our patients are well looked after.
Fantastic experience: Over the last year, I’ve been to Dickens Yard Dental for 2 check-ups, 2 dental cleans and for a repair a faulty filling from another dentist elsewhere and every single instance was a great experience. Going to the dentists office had always brought me quite a bit of anxiety, but the dickens yard team were amazing and helped ease my mind of any previous worries I had.
Fantastic experience: Good facilities and friendly staff. Dentist visit is usually a miserable anxious visit - not dickens yard. Daniel did a X-ray and confirmed my suspicions that I had wonky teeth - he allayed my fears however by suggesting that we all special in some way. Vanesa is a smart well presented face of the practice with a calm and professional demeanour. She will be a great dentist I think.
Hi Ali, delighted that we managed to deliver a 'non miserable, non anxious' visit!
Fantastic experience: Absolutely fantastic treatment from the team at dickens yard. I booked in for an emergency appointment due to toothache and was seen to only a few hours after calling up. Really reasonably priced and absolutely great staff.
Hi Zac, so glad that we could help get you out of pain.
Fantastic experience: I highly recommend this clinic - Dr Vim took me through Invisalign and was super patient and informative. Great service from everyone, especially Ikenna in front of house!
Hi Ro, thanks so much for this review. Glad to hear that Vim and Ikenna exceeded expectations - see you soon!
Fantastic experience: Ikenna is always a massive help and great guy to communicate with when I visit the practice. Efficient, knowledgeable and makes the experience better!
Hi Nihal, great to hear that Nihal is helpful and improving the Dickens Yard Dental experience!
Fantastic experience: A super friendly and relaxed dental experience. You always feel like you are receiving a very personalised experience - Daniel is always so thorough and informative, and Tabitha was great at making me feel at ease for my hygienist appointment. Reception staff are always helpful and proactive (especially Vanessa). A happy and regular customer.
Hi Kayley, so delighted that you are a happy and regular customer of Dickens Yard Dental! All of our team work hard to ensure that your experience is as enjoyable and relaxing as it can be. Will make sure that Daniel, Tabitha and Vanessa hear your kind words.
Fantastic experience: Couldn't be happier with my choice of Dickens Yard Dental. Incredibly friendly, welcoming staff (thank you, Ikenna and Colin!). For someone who hates going to the dentist, the folks at Dickens Yard helped me leave with a smile -- a very clean, healthy smile, at that! Highly recommend!
Hi Kristen, so glad that we have made your dentist experience so much more enjoyable!
Fantastic experience: I have had such a great experience at Dickens yard dental practice, the whole team are absolutely amazing. I had an implant with Dr Daniel and I could not recommend him enough, he was extremely knowledgable and explained everything thoroughly during my consultation which put me completely at ease. He was so patient and answered any questions I had, he also provided an in depth treatment plan in writing for my own reference. The whole process was pain free and I felt completely confident in his ability. You would never believe I have an implant, his work is so good that it just blends in naturally with the rest of my teeth. You can tell he really takes pride in his work and cares about patient satisfaction. Would highly recommend this practice, particularly Dr Daniel to anyone needing dental treatment, specifically implants.
Fantastic experience: I had a really great experience with Vim - he was very gentle and reassuring and he explained everything to me. Ikenna and Sebastian on the desk were both very friendly and helpful with bookings and helped to make sure I was booked for my next check up so I don’t need to worry about our forgetting! The reception area is beautiful and the flowers are very calming. Five stars from the beginning to the end ❤️
Hi Gabrielle, thanks so much for the 5 star review - we really do appreciate it!
Fantastic experience: This is a great practice! The staff are highly skilled and very understanding. During my first check up with Dr Sahil, he provided clear and sincere advice. Throughout the appointment he was very understanding and friendly. Recently, I had my upper wisdom teeth removed and Dr Daniel explained everything in detail and answered all of my questions, which eased my anxiety about the procedure. He made the overall experience painless. Everyone from the reception staff, hygienists and dentists are all kind and genuinely care about providing the highest quality of care to their patients. I highly recommend!!!
Hi Jasmin, delighted to hear that you highly recommend Dickens Yard Dental. The team love to hear back from our delighted patients so thank you.
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