Perfect Smile Hammersmith
Information about Perfect Smile Hammersmith
W6 7AF, London
Opening hours
- sunday: (closed)
- monday: 8:30-18h
- tuesday: 8:30-18h
- wednesday: 8:30-18h
- thursday: 8:30-18h
- friday: 7:30-18h
- saturday: (closed)
Dentist in Hammersmith. Treatments: Invisalign Clear Braces, Dental Implants, Composite Bonding, Teeth Whitening, Cosmetic Dentistry, NHS Treatment, Hygienist, Stain Removal Treatment, Skin & Facial Treatments and General Dentistry.
Free Consultations for Invisalign, Dental Implants, Cosmetic Dentistry and Skin & Facial Treatments.
0% finance options available subject to terms. Spread the costs.
Our comment from Top Dentistas about Perfect Smile Hammersmith:
Perfect Smile Hammersmith is renowned for its excellent dental services and commitment to patient care. Numerous clients have expressed their gratitude for the great service provided by a dedicated team of dentists and staff. Some key highlights include:
- Exceptional Care: Many patients have praised the professionalism and friendly demeanor of the dentists, especially Dr. Tara, Dr. Maryam, and Dr. Chiara, who are known for their thoroughness and ability to ease patients' anxieties.
- Efficient Service: The practice is appreciated for its ability to accommodate urgent appointments, allowing patients to receive timely care, often on the same day.
- Friendly Atmosphere: Reception staff, such as Anisah and Hala, consistently receive commendations for their warmth and helpfulness, making patients feel comfortable upon arrival.
- Professionalism: The dental team is described as engaging and informative, ensuring that patients are aware of their treatment options and comfortable during procedures.
Overall, Perfect Smile Hammersmith continues to be recommended by patients for its excellent dental care, making it a trusted choice in the Hammersmith area.
Services and Treatments
Perfect Smile Hammersmith: Reviews
Fantastic experience: I’d like to thank this dentist practice for the great service and support they gave me at short notice for a chipped tooth. Where can you go and call 8.30 am and get a dentist appointment at 10.30 am on the same day and see your usual dentist! Receptionist was polite and very helpful. Millie my dentist was amazing as always and took time to deal with my teeth and provided me with the best options - her assistant Lqra was also amazing. Thank you again Perfect Smile for providing great service, value for money, and excellent care. Highly recommended, especially Millie!
Thank you so much for your lovely feedback ❤️
Fantastic experience: Get my regular check ups here. Staff are always efficient and friendly. Today specially, I went to get some tooth gems removed and they did an amazing job. Really recommend
Thank you so much Maria for your feedback and sharing your experience with us ❤️
Negative experience: This dental practice used to be very good, but unfortunately the Customer service has gone downhill at reception staff even with the management. Firstly poor customer service purely lacking empathy understanding just talk to you sometimes like reading from a script and bad attention to detail. If you call reception team in mornings they never pick up phones as lines always busy.
Fantastic experience: Where do I start with this phenomenal experience. Firstly: Dr Maryam Sohrabi, what a dentist, the level of professionalism this Dr has- felt like a safe space and she's extremely knowledgeable (handling me with care). Lastly: hats off for the receptionist, Hala. The way she spoke and presented herself , you can tell she is a nurturing, kind individual. Very sweet caring person. Hala and Dr Maryam Sohrabi are Perfect Smile.
Thank you for taking the time to write us such a wonderful review and sharing your experience with us ❤️
Fantastic experience: Dr. Tara is a fantastic Dentist and Nurse Sophia is great too!. I really don't enjoy going to the dentist, but Dr Tara always puts me at ease. She takes time to explain what is going to happen, what is happening and what to expect afterwards. She has deft hands so even the numbing injection doesn't hurt beyond a slight pinch, and I am very sensitive to pain. She is the best dentist I have had throughout the years, and I've had some top notch dentists. I definitely recommend Dr Tara and Nurse Sophia.
Ah thanks Lex, your review and feedback means a lot to us. We appreciate you taking the time in writing us wonderful words ❤️
Fantastic experience: Always greeted with friendly reception staff on the front desk. Myself and 7yr old daughter always look forward to seeing Martina. I used to be anxious before but she is so friendly, talks through everything before she does anything. Makes me feel at ease and is fantastic with kids. We can't praise her enough. Thanks
Fantastic experience: Thank you Catherine for your patience and kindness
Negative experience: Absolutely disgraceful experience. This dental practice has repeatedly mishandled my appointments with zero accountability. I booked an appointment for 4:20 — they changed it to 12:50 without my consent and then blamed me for their error. This isn’t the first time either. On another occasion, I turned up for a confirmed appointment only to find the place completely shut down with no warning, no message, nothing. And now, instead of fixing their repeated mistakes, they’ve told me I can no longer book appointments with them. Unbelievable. This is not just bad service — it’s completely unprofessional and unacceptable. If you value your time, money, or even just basic respect, avoid this place. They clearly don’t care about patients, only about covering their own failures.
Dear Monty,
We are sorry to see you leave us a 1 star review. So that we can investigate, could you kindly contact the practice at your earliest convenience and speak to Ruth.
Thank you in advance
Negative experience: Developed a swollen face after just a routine check-up here. My GP referred me back to this dentist but they wouldn't see me. Had to pay to visit a second dental practice within the space of a week (even they were incredulous that I had to do that). I also asked for clarification on the proposed treatment plan I was given here but never received it. So, it's pretty safe to assume that I'm not going back. Our dental service is nationally shocking though, and you may be desperate.
Dear Marieka, we are sorry to see you leave a 1 star review. Unfortunately, we are unable to match your name with a recent visit. So that we can investigate, could you kindly contact the practice and speak to Ruth at your earliest convenience.
Thank you
Negative experience: I have had to change my review, please continue to read on. Excellent experience, very clean and hygienic. Everyone is friendly and kind. The lovely Martina, explained everything before she went ahead with the procedure. Wonderful calm experience and would definitely recommend to anyone. Thank you Martina and thank you Perfect Smile. From five star to one. I’ve unfortunately had to update my post whilst Martina is still fabulous at her job i’m afraid i’ve had to leave this surgery as the customer service is atrocious. You ring for an emergency appointment the receptionist doesn’t even say let me just check. It’s just a flat out know ring tomorrow. Or no one answers the phone. Since new management took over my customer service experience has been awful. Can only say keep up the good work Martina and I wish you was in the new surgery that I will be attending. Bring back the old receptionist they were fab at their job. Made you feel welcome and not like a number.
Dear Tracey, could you kindly contact the practice and speak to Ruth. We can investigate what has gone wrong here.
Thank you
Positive experience: Good dentist, modern equipment, efficient, well run practice. Friendly staff. Convenient location in the centre of Hammersmith. Manage to do a lot with a limited amount of space. Consultation rooms are in the basement under the ground floor waiting room. A number of different dentists and assistants working there.
Thanks for the feedback and stars Timothy
Negative experience: £85 for a 10 minute hygiene appointment! Ridiculous cost! This must be the most expensive place in the UK per minute for a teeth clean. When i said it to the receptionists in the Hammersmith branch they could barely contain their laugh...like they know they rip patients off on a daily basis. Avoid like the plague.
Fantastic experience: The best dentist clinic I seen in my whole life and I highly recommend ( Chiara Plinnock ) she is very professional and very friendly , I wish I could give her 1000 stars . I left the clinic with golden smile Many thanks I also came again this morning and she done the best for me thanks again
Lovely to hear this ❤️
Thanks for your feedback
Positive experience: The dentist is very good however the last few weeks there has been any issue. No one is picking up the phones, then went to voicemail saying leave your name and contact details and they will call me back. and I left two voicemails and no one called me back. This has never happened before. The dentist is great but reception needs an improvement.
Fantastic experience: I had an appointment on the 25th of June with Dr marina she was very helpful, kind and excellent service she gave me.
Thank you for your feedback Anne. We appreciate your review ❤️
Negative experience: This dental practice used to be very good, but unfortunately the service has gone downhill recently. It is nearly impossible to get through on the phone – no one answers, no matter how many times you try. I’ve been in severe pain and unable to book an appointment because the reception desk simply doesn’t respond. I hope the management seriously looks into improving their communication and patient care again.!
Fantastic experience: Doctor Martina was very caring and helpful as usual. I recommend this lovely dentist if you are scared of dentists.
Thank you Maria. That’s very kind of you
Fantastic experience: The receptionist in perfect smiles (I think her name is Hala if I remember correctly) was wonderful, and very positive making me feel comfortable. She was very polite and reassuring, trusting that she will meet all my standards even when I’ve got a few queries.
Thank you Liriana, your feedback is very much appreciated
Fantastic experience: Great and friendly practice! Tara is very professional and clearly communicates everything. I have a few things going on with my teeth and so glad I have found this practice!
Lovely to hear Joanna. Thanks for your review and 5 stars
Fantastic experience: Never liked going to the dentist but Dr. Tara is the best, explains everything clearly, is very thorough, engaging and professional. Have been seeing her for a couple years now for various treatments and couldn’t recommend her and this practice enough.
Thank you so much Parth. We appreciate your review ❤️
Negative experience: I have been seeing Tara at the surgery for a number of times now. I do not recommend her at all!! She did two fillings for me and on both occasions the pain that I get after is unbearable!! One of the times My whole inner cheek became infected I was taking back to back pain killers paracetamol and ibuprofen. It took 2 months!! for things to settle down and all that from a filling!! I always gave her the benefit of doubt and blamed things on coincidence. She also did a filling for my son which also came out in less than 3 months! Refused to see my son because we were 5-10 mins late . She said she had a patient waiting and when I went upstairs the reception area was empty and even the receptionist was baffled as to what is going on!! She lied when she could have wasiky seen him. It was literally a check up but he had a wobbly tooth that had fallen and was painful! previously she has made me wait 25 mins to be seen and I had a baby under 1 that I made sure she was sleeping for my treatment and ended up waking up for my treatment leaving me very stressed scared shell cry any min throughout and she actually did!! She on top of all this heard me telling ghe receptionist that I do not want to be seen by her and I want to move to another dentist goes and blocks my sons account from the system so that he can no longer see anyoone!! Now Im left with calling anyone and trying to get him an appointment to be seen! I did not want to complain about her to not ruin her name and gave her the benefit of doubt every time but she is unprofessional, inexperienced and acting like an amateur. She is to be avoided at all costs!!How I regret not complaining about her when my whole mouth is killing me in pain after her appointments!!
Negative experience: I hate this dental clinic, they give me late dental appointments and they don't cooperate with patients especially women in the reception.
We are sorry to see you leave us a 1 star review.
As we cannot match your Google review profile name with a registered patient name, could you kindly call the practice at your earliest convenience so we can investigate.
Thank you
Fantastic experience: very friendly staff and dentist, work perfectly
Thank you so much
Positive experience: Usually have a good experience at this dental practice, but not so much this time, I tried to calling for two days to be met with a voice mail stating that the receptionists were busy, I ended up going to the practice in person to book an appointment, to be told that the earliest appointment available six weeks time I explained to the receptionist that it was an emergancy and that I was in pain, her response was to call NHS 111 I have a complex disorder so don’t feel comfortable just going to a random dentist with might cause me excessive bleeding and bruising. I would like to add I’ve never seen this receptionist before today( I haven’t been in quite some time) they are usually very helpful and the dentists are very patient and reassuring, I am a very anxious nervous person( another reason I would rather be seen here). I will try to wait out the six weeks but I am feel that waiting this long will lead to further dental issues.
Fantastic experience: Been going for years now it’s a nice atmosphere good dentists aswell. I see Tara she’s my dentist and she’s good.
We appreciate your review Liz. Thank you ☺️
Fantastic experience: Wonderful, clear and caring staff
Thank you Jackie ❤️
Fantastic experience: Thank you Millie and Safiya for quality care :)
Thanks for the review Arjen
Fantastic experience: I am very happy. My dentist is very helpful and professional. I will strongly recommend her
Much appreciated Emilia. Thanks for your review ❤️
Fantastic experience: Very friendly and reassuring especially with nervous patients Have been with them for years
Thank you for your feedback Noreen
Fantastic experience: My dentist, Maryam, is a perfect example of a professional, yet engaging dentist that truly instills immense confidence in every way...a real asset to the Perfect Smile Chain.
Thank you for your lovely feedback Robert
Fantastic experience: Hello I want to say the best service is provided here, really really very kind, I am a patient of Dr.Chiara Pinnock with Nurse Najat, Dr.Chiara , you are like the moon on earth.I hope you are always happy and I want to thank Najat for being a very loving and kind nurse because she always holds my hand so that I don't get stressed and afraid, Dr. Chiara removed a tooth for me recently. I was really shocked because I didn't feel any pain. They always treat everyone very gently, From the Reseption to the doctors' room, you feel comfortable, especially Miss Anisah has always welcomed everyone very nicely. Finally i love perfect smile for nice smile
Thank you so much for taking the time in writing and sharing your feedback and experience with us ☺️
Fantastic experience: Very very Professional, the staff are very pleasant, had a fitting in and out in just over ten minutes
Thank you Bert for your feedback and 5 stars
Fantastic experience: Made me feel relaxed and comfortable.
Thanks for the review Loretta ❤️
Fantastic experience: I was a very nervous patient until I was seen by chiara pinnock at the smile clinic in Hammersmith the whole experience was really good and I’m so happy with my treatment will definitely remain with her for any further treatment I may need. All the staff were very good and helpful and was so clean. Fantastic experience
Great to hear your feedback Susan. Thank you so much
Fantastic experience: The overall staff are fantastic, amazing service. I saw Dr Tara She made me feel calm, understood and just shows brilliant practice. Thank you all!!!
Lovely to here this Paul. Glad you had an very good experience ❤️
Fantastic experience: Excellent experience, i had my dental treatment done by Chiara. Great job very happy. Customer service on point! I don’t have to look for a new dentist…
Negative experience: I wrote a review 2 years ago when I first started coming and now I have reviewed my review as it was 5 stars now to 1 star. I had an appointment today at 10:45 27/1/2025 having mind I had to change it I worked extra early to make sure I can make it for 10:45! I left my phone charging at work and rushed to make my appointment on time. When I arrived they said they called me and emailed me on the same time to cancel my appointment because the dentist came in and wasn’t well. They never even made an attempt to move my appointment to a different dentist, didn’t even say if we have any cancellations for today we will call and book you in. If I didn’t turn up they would have charged me for non arrival. I am stick or having to change my dentist because of poor customer service from the receptionist. Who didn’t even try obviously you make an appointment because you need it. Now I have to find another dentist because my time was wasted on today after leaving work in agony. They tried to give me an appointment, 15 days from now let’s be serious. My appointment is not a free appointment I would have paid now because of the rudeness and unprofessional attitude I have to change I won’t be returning please remove my details from your system. How could they have resolved this/ Good morning Kelly I’m afraid your dentist is sick ( no fault of the dentist) However we are fully booked today and we will try and get you an appointment as soon as possible with one of our other dentist. Or two if we have any cancellations today we will call you as soon as possible. 3 please kindly still come in and we will look for an alternative appointment for you. From 5 stars to 1 2 Years ago Post to today’s post I walked in yesterday and asked if they were taking new customers and the lovely receptionist said yes she is. I got an instant appointment for the next day which was today! Within no time I got two bookings within the same day. My dentist Martina was so sweet and lovely she really knows her stuff. She was very gentle and made me feel at ease. I hope to see Martina again soon within 6 months. Both receptionist were very friendly smiley and approachable so glad I changed dentist. Thanks again Kelly ❤️
Fantastic experience: Thank you for fitting me in for a last minute emergency appointment as I was in tooth pain. I have been a patient for over a year now and couldn’t be happier with all the services and wonderful dentists. Thank you to Anisah for always taking care of me.
No problem at all Gazalla. Thank you so much for your review
Fantastic experience: Very professional, hygienist was great and Aneesa was too!
Thank you so much Mr Karim
Fantastic experience: Everyone is very friendly and helpful especially Anisah who has excellent customer service skills, has positive energy and is always smiling. They were also able to book me in at a time that suits me which I really appreciate. Thank you.
Lovely to hear your feedback Tarik. Thank you
Fantastic experience: Dr Saeed is very good and always carries a great attitude.
Thanks for your feedback ☺️
Fantastic experience: Maryam is an excellent dentist and I feel very comfortable and relaxed when she is treating me. The receptionists are also excellent - very welcoming and efficient.
We appreciate the 5 stars Jane ☺️
Fantastic experience: Absolutley amazing , couldn't say anything better about the service I received. From how quick they respond, to how friendly and welcoming they are. From the receptionists to my dentist Chiara, I am always treated with respect and they are all very dedicated to give their best to their patients. I couldn't be more grateful to Chiara the best dentist I've had by far and to the receptionists thank you
Thank you so much Dean. We appreciate your feedback ❤️
Fantastic experience: Fantasic Dentist! Been coming here for years - The reception staff are everything and the practice manager is fabulous - They are professional and also beautifully human we always have a giggle. My dentist Chiara is such a glorious Dentist she always puts me at easy and definitely knows what she's doing. I wouldn't want to go anywhere else. Thank you.
Ah thanks Sharralyn.
Your feedback is very much appreciated ❤️
Fantastic experience: I cannot recommend Perfect Smile enough! From the moment I walked in, Anika, the receptionist, greeted me with such warmth and professionalism that it immediately put me at ease. She was incredibly helpful in scheduling my appointments and answering all my questions, making the process so seamless. The dental care itself was top-notch. The team at Perfect Smile is both skilled and compassionate, ensuring that I felt comfortable and informed every step of the way. They genuinely care about their patients and go above and beyond to deliver exceptional service. If you’re looking for a dentist who truly prioritises your comfort and oral health, Perfect Smile is the place to go! A special thank you to Anika for making every visit a pleasant experience! Ali
Thank you Haroon for taking the time to write us such a wonderful review ☺️
Fantastic experience: I went to perfect smile for an existing crown that had fallen off while eating. The reception was kind and prompt and fit me in immediately. Dr. Chiara Pinnock saw me and it was an exceptional experience. She was personable, quick and hospitable as well as professional. She did a full exam and fixed my crown in under 45 minutes. It was one of the best dentist visits I’ve experienced particularly as I was going in with a real problem. Thank you Dr. Pinnock and the reception team for all your help!
Ah lovely to hear your feedback Annalissa. Thank you ☺️
Fantastic experience: All staff are very good and friendly.
Thank you so much Jemal ☺️
Fantastic experience: Reception staff are very professional and polite. Dentist is very good and explains everything well. Also pleased that they take care as I’m quite anxious with dental work but I’ve always felt comfortable.
We appreciate your wonderful feedback ☺️
Fantastic experience: I was experiencing excruciating dental pain and urgently needed an appointment. After calling several dental clinics in the area, I was disappointed to find that most had a waiting period of at least two months. Feeling desperate, I reached out to this clinic and was fortunate enough to speak with Anisa. She was incredibly understanding, compassionate. Anisa immediately booked me in for an appointment the very next day, which was such a relief. The level of care and professionalism I received was outstanding, and I was able to get the necessary treatment quickly. I am truly grateful for their prompt assistance and excellent service. Highly recommend!
Lovely to hear your feedback. We appreciate your kind words and 5 stars.
Fantastic experience: Brilliant as usual. Martina is fabulous. I can’t fault her. Always puts you at ease and her work is phenomenal.
Thank you for your feedback Katherine
Fantastic experience: Wonderful People, kind and understanding. Dr Olivieri is very a skilled and compassionate dentist as well as her nurse Jasmine, not mentioned their patience... I would recommend the practice to anyone, Martina Thank you!
Thank you so much Cathy for your review ❤️
Fantastic experience: Thankyou for fitting me in yesterday as an emergency appointment, my tooth ache was unbearable and Tara my dentist was Very professional and patient. The fees were very reasonable, even when I had to use the BIG Xray machine and had to involve the practice Maanager who was equally brilliant. Thankyou to the professionals at the reception also.
You’re very welcome Sonia. Glad we could see you ❤️
Fantastic experience: My experience at the dentist was really good. Both me and my one year old daughter went and Dr maryam was very lovely and helpful. I was very impressed with how quickly she was able to get me out of pain. Her nurse, leoreta was also very welcoming and made my daughter feel at ease during her first experience ever at the dentist. Definitely would recommend!
Thank you so much Bleona.
Your feedback is very much appreciated ❤️
Fantastic experience: Anisah is an example to all receptionists, she is always friendly, smiley and super helpful. If only all receptionists were like her the world would be a nicer place
Thanks for the review Howard
Fantastic experience: I have been a patient with this surgery for more than 5 years now. The staff are very professional and very down to earth. Anisah is always very helpful too and the other member of staff whos worked there since I have joined (I forgot her name sorry ) they’re both doing an amazing job !! and love the service they provide at this dental surgery. It is always clean and tidy too. I have registered all my kids here as well.
Lovely to hear your feedback Nosh. Thank you so much
Fantastic experience: My dentist Maryam was really nice as well as her fantastic dental nurse leoreta
Thank you for your review ❤️
Fantastic experience: Anisah was very helpful in sorting out my appointment today. I had an unbearable toothache throughout the day causing me distress. She booked me in rapidly and made sure I was taken care of effectively - What can I do without you ;)
Thank you for your amazing feedback Imad ❤️
Fantastic experience: The staff were friendly and the dentist was informative and very professional.
We appreciate your feedback Fred ☺️
Fantastic experience: My experience at Perfect Smile Hammersmith was amazing. I saw Dr Maryam and she was very helpful and caring as well as her fantastic nurse. I would also like to thank the amazing reception team for finding me this appointment and the lovely manager for being so accommodating. Definitely recommend
Great to hear your wonderful feedback Leoreta. Thank you ❤️
Fantastic experience: I would like to say that dr millie and her nurse are one of the kindest and loveliest people. They sorted out my issue and took away my pain. Definitely recommend them amazing people!!!!
Thank you for your kind words Ema ❤️
Fantastic experience: A massive THANK YOU to Dr Chiara Pinnock for a job well done. I’m very happy & satisfied. My gratitude extends to her various assistants as well as to all the lovely staff at the reception. Perfect Smile Hammersmith deserves more than a 5⭐️.
We appreciate your lovely review ❤️
Fantastic experience: Lovely receptionist and our doctor Martina Oliviere is really lovely.
Thank you for your feedback ❤️
Fantastic experience: The receptionist was able to get me in for a same day emergency appointment. Dr. Qasim was very friendly and presented me with options for treatment. The overall experience was good.
Lovely to hear your feedback Limma.
Thank you.
Fantastic experience: I have seen Dr Chiara Pinnock twice now and have had a great experience both times. She really takes the time to talk through everything with you. It is also very easy to get an appointment at a suitable time, even as an NHS patient which is a refreshing change. I would recommend this practice to all.
Thank you so much for your review abs 5 stars Emily ❤️
Fantastic experience: I'm always looked well by receptionist and the dental staff.
Thanks for your feedback Tyson ☺️
Fantastic experience: I’m happy
Thanks for your review Rusbert
Fantastic experience: Super nice place to go, there really professional. Thanks to Chiara and Martina, they’re amazing. Thanks to all the team.
You’re very welcome Miguel. Thank you so much for your review ☺️
Fantastic experience: From my first appointment as a new NHS patient 3/9/2024 and the treatment I received yesterday 28/9/2024 I have nothing but praise for Perfect Smile Hammersmith. The premises are clean, calm and inviting, reception staff are helpful and friendly the dental nurses who are there quietly but reassuringly in the background working alongside the dentist who in my case was Dr. Maryam Sohrabi. Dr. Sohrabi was the icing on the cake, she made what I anticipated to be a white knuckle ride (as is my previous experience with dental procedures) to a very "normal" event, kind caring and professional. What else could you ask for! Thank you to all at Perfect Smile Hammersmith.
You’re very welcome Charlotte. Thank you so much ❤️
Fantastic experience: I’m so happy with Dr Bilal. He is amazing. He always give 100 percent service. Thank you
Thanks for your feedback Sahar ☺️
Fantastic experience: I've always come away happy, everyone there is lovely
Thanks for your review Shelley ☺️
Fantastic experience: My experience i had on perfect smile hammersmith is beyond my expectation, its brings back the smile on my face.
We’re pleased to hear this Gilbert. Thanks for your review ☺️
Fantastic experience: Great service and brilliant dentist.
Much appreciated Diana. Thanks for the review and 5 stars
Fantastic experience: As someone that is extremely anxious, I had the best treatment and care today, I couldn’t be happier!! Thank you so so much!!
Lovely to hear this Bunor. Thanks for the review
Fantastic experience: I have found the most excellent dentist in Hammersmith! Miss Martina Olivieri is very good at her dentistry, I trust her with my life. I would recommend her to anyone who wishes to have their teeth done.
Thanks for your feedback Snejana. Your review is appreciated ❤️
Fantastic experience: Always very friendly and helpful staff
Thanks Alexandra
Fantastic experience: Perfect Smile is a very well organised dental surgery with friendly and helpful staff. I am very happy with the treatment I received from Dr Martina. She's calm and professional approach creates a pleasant atmosphere. I would recommend her to anyone who suffers from dental anxiety.
Your feedback is very much appreciated Ababakrin ☺️
Fantastic experience: Excellent service and treatment - once again. Thank you
You’re very welcome Gillian. Thanks for the review and feedback ☺️
Fantastic experience: Dr Martina is one of the best dentists I have ever had. She is great with my kids and is always pleasant and sweet to them to ensure they have a positive dental experience.
Thank you for your wonderful feedback Jessica. We appreciate your review ❤️
Negative experience: Not good at all very greedy and not good work Thank you very Much Dr Maryam
Dear Moslem
Please could you contact the practice to discuss your concerns.
Thank you
Fantastic experience: A perfect job has been done and I am happy so far. Thank you
Lovely to hear Sara. Thanks for your review ☺️
Fantastic experience: I’ve been their patient for 8 years, and I absolutely love the wonderful people working there. The receptionists are so nice, kind, funny, and professional. Recently, my amazing dentist left, and I was terrified to try someone new because I’m so scared of dentists! Yes, I’m a grown woman, but the fear is still real! But my new doctor is just as amazing as the last one.
Ah, thanks so much for your lovely feedback ❤️
Fantastic experience: My experience with the dental services was pleasant. The dentist provided a comprehensive explanation of all the procedures and offered guidance on maintaining dental health. The appointment booking process was likewise highly efficient.
Thanks for your feedback Farhana. We appreciate your review and 5 stars
Fantastic experience: They are great. I love them so much. Good service and treatment - delighted with the care I received, thank you.
You’re very welcome David. Thanks for the lovely feedback ☺️
Fantastic experience: Brilliant! Efficient and kind, bent over backwards to help me!
Thank you for your review and 5 stars Peter ☺️
Fantastic experience: Saw Dr. Collins, who did my check up and a filling on a following appointment. She was very professional, explained everything well and took a great care with the filling. Excellent job, I am very happy .
Thank you Kristýna for your lovely review ❤️
Negative experience: There are quite a few dentists working in here, so maybe I was just unlucky, but my dentist was subpar at best. She was basically waiting for me to tell her what should be done. Receptionists (apart from one) are unfriendly, if not unpolite. They should not be in a customer-facing position.
We are sorry to see that you left the practice a one-star review.
We could not find your name on our database.
If you'd like to get in touch with the manager of the practice, we can hopefully find a resolution to the issues that you have mentioned.
You can email us at [email protected].
Many thanks
Fantastic experience: Perfect Smile is the friendliest Dental Practice I have ever been to, reception is always warm and welcoming and I have a lovely, kind and patient dentist, what more could anyone ask?
Ah thanks Karine. We appreciate your lovely words ❤️
Fantastic experience: I really love Dr Martina of Perfect Smile Hammersmith. She is loveliest, kindest and most gentle but capable dentist. She really cares for her patients and I feel so lucky to be under her care. Her kindness clearly infuences her team like Jenny who is just as caring. Anisah from reception is so lovely, efficient and always polite. She is solution focused and tries to help patients be it on phone or in person.
We appreciate your lovely feedback Jennifer. Thank you ❤️
Positive experience: I had an appointment there for hygiene clean. The hygienist himself was friendly, patient and did a good job, however, it was too quick - it took him only 20 minutes. I expected it to be between 30-40 minutes minutes, so I think that £70 I paid for 20 minutes was a bit expensive. He also didn't check with probe my gums. It also felt like they were rushed. I also expected that the hygienist will use manual scalers after he was done with ultrasonic scaler. He didn't. He polished only my front 10 teeth (5 uppers and 5 lowers) on the outer side, so I asked him to polish all my teeth inside and outside. Another thing which surprised me is that they don't ask new patients to fill in a medical history form. I worked in dental practices (dental nurse) for 12 years and in every single practice where I worked, the medical history was always asked to be completed and updated every 6 months. it was must be done thing. The medical stuff must know about conditions patient has because, for example, if patient has a pace maker, the use of ultrasonic scaler is strictly forbidden and in this case teeth can be cleaned by manual scalers only. This is just one of the examples. On the plus side stuff is friendly but definitely not going back.
Negative experience: Unfortunately I had to cancel 2 appointment back to back due to family crisis and you dropped me when I'm in agony , no exaggeration, perfect smile I think not And my wife's problem withher filling coming out on 3 occasions. So would not recommend to anyone
Fantastic experience: I feel content with treatments. I appreciate Dr. Elmallah professional scrutiny. Will be coming back.
Thanks for the review Nikola ☺️
Fantastic experience: Visiting Perfect Smile for more than a year now and couldn’t be more happier with their services and wonderful dentists. It is always so easy to get an appointment too. If you are looking for the dentist in the area, I would definitely recommend.
Thank you for your feedback ❤️
Negative experience: I wouldn’t even give a star. Yesterday I went for my dentist my tooth removal cause it’s been infected. The dentist tried to pull and it was unsuccessful, so she referred me to another dentist surgeon for removal which was 3-4 months of waiting. She didn’t managed to remove my tooth. And I was send home with a raised up tooth, swollen, painful as ever. My gums, jawline was swollen. That I ended up calling 111 and an emergency dental appointment to pull out my tooth. So think twice before you book any appointments especially with Millie Collins cause I’m deeply upset with lack of support.
Dear Milda,
We are sorry to hear of your experience at our practice.
Unfortunately, the dentist was unable to extract your tooth as it was a difficult extraction as the roots of the tooth were quite long which was explained to you at the appointment.
The dentist was also fast tracking the NHS referral for you which is all we can do via the NHS; the alternative would be to have it done on a private basis which can be costly.
We wish you all the best for your future dental treatment.
Perfect Smile Team
Fantastic experience: I'm so happy with Inas Elmallah she definitely gave me the perfect smile. Thank you so much!
You’re very welcome Hafiza
Negative experience: Debbie is always friendly and helpful. Really lovely! Overall a good experience. Had an issue caused by one of the dentist that worked there in the past but unfortunately I was told they couldn’t do anything as she had left. I am also extremely disappointed with a visit to the hygienist. Late last year I was advised to book an appointment by my new dentist at the surgery as it had been over 1Y since I last saw an hygienist. I was in and out within 10-12 minutes. I expected at least a 30-60 minute appointment as that’s the norm. How can you possibly explain an £80+ charge( can’t quite remember the exact amount) when you provide the bare minimum service.
Dear Carla,
We are sorry to see you leave us a 1 star review.
We have tried to contact you by phone and email. Could you please call/email us at your earliest convenience so we can discuss a resolution.
Thank You
Fantastic experience: I've just had a thoroughly professional service from Dr Tara S and the team at Dental Smile Hammersmith! Having only just signed up as a new patient yesterday, appointments were made for today, and the recommended procedure promptly carried out. Simply unbelievable. Dr Tara and her assistant went through assessing me clearly and concisely, explaining what's going on, what to do next, and how to best care for my teeth. I think late cancellations may be the reason as to why I was seen so quickly - but nevertheless, I was treated really well, and am more than comfortable in having my future appointments there. Many thanks to Dr Tara, and the lovely receptionists at Perfect Smile Hammersmith.
Thanks Alex. We appreciate your feedback ☺️
Fantastic experience: I just want say a big thank you to Debbie because she was able to actively help me with a dental referral. In less than one week I had my appointment and my root extraction done!
You’re very welcome. We’ll pass on your wonderful feedback ☺️
Fantastic experience: Love this dentist everyone is super nice and friendly, Dr. Vian and Nurse. Sybil were so patient with me and professional!
Ah thanks Kaci. We appreciate your review ☺️
Fantastic experience: It was very polite and helpful staff. I am so grateful. I took my sister and tge practice was very helpful. Thank you all
Thanks you so much for your feedback ☺️
Fantastic experience: Dear Dr. Elmallah, I wanted to express my sincere appreciation for the outstanding dental care you provide. Your expertise and professionalism have made each visit a positive experience. Thank you for being an exceptional dentist. Also Vicky at Reception is lovely and always smiling. Best Dental Clinic! Best regards, Josh Tunc
Thank you Josh. We’ll pass on your lovely words to the team ❤️
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