Desford Dental Care

Information about Desford Dental Care
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 8:30-17:30
- wednesday: 8:30-17:30
- thursday: 8:30-17:30
- friday: 8:30-16h
- saturday: (closed)
Our comment from Best Dentists about Desford Dental Care:
Desford Dental Care is highly acclaimed for its exceptional patient care and a welcoming atmosphere. The practice is known for its courteous and attentive staff, who provide a calming experience for all patients, particularly those who may feel anxious about dental visits. Many clients have highlighted the following strengths:
- Timely Appointments: Patients appreciate the punctuality of their appointments, which ensures minimal waiting time.
- Caring Staff: The entire team, from receptionists to dental surgeons, is described as friendly, patient, and understanding. This consistent level of care puts both nervous and regular patients at ease.
- Transparent Communication: Dentists thoroughly explain procedures and treatment options, making sure patients understand each step, which helps in building trust and confidence.
- Excellent Treatment: Many reviews mention that procedures are carried out smoothly and painlessly, showcasing the high level of skill and professionalism among the dentists, particularly Dr. Sonam Thakkar and Dr. Bhavisha Patel.
- Welcoming Environment: The practice is clean, comfortable, and well-organized, contributing to a pleasant overall experience.
Desford Dental Care has successfully created a nurturing environment where patients feel safe and valued. Many clients have expressed their long-term loyalty, often praising the staff for turning what can be a stressful experience into a positive one. Overall, it comes highly recommended for anyone seeking quality dental care.
Services and Treatments
Desford Dental Care: Reviews
Fantastic experience: Appointment was on time. Courteous staff at reception and in dental room. Good communication. Procedure carried out smoothly.
Fantastic experience: Very pleasant staff and hygienist. I was made to feel calm.
Fantastic experience: Prompt, polite very caring. Shame the chair wasn't up to rhe same standard.
Fantastic experience: I’ve been attending Desford dental care for a great number of years and appreciate the care taken by the team,my recent appointment of the 26th September was no exception my Hygienist of the day showed professionalism and caring and Ria my Dentist aways puts me at ease ( not being the bravest) she shows consideration and professionalism that builds confidence they are a credit and asset to Desford’s
Fantastic experience: I was a new patient to the practice, the receptionist was amazing(sorry don’t know name but had long blonde hair ) she was so professional and friendly and outlined everything I needed to know. I had a cracked tooth and was seen early the very next morning. I was seen by the Dental Surgeon Sonam, and her dental nurse. Sonam was amazing she really put me at ease as I was petrified. She explained absolutely everything and then explained the best course of treatment. She made sure I was out of pain until I can attend next week for her to remove a tooth for me. I was so worried but didn’t need to have been. I can’t thank Sonam enough and would highly recommend. Thank you.
Fantastic experience: Looked after in a very caring way. My Dentist explained everything clearly.
Good to know your being looked after Sue. All the team think it’s important that our patients understand what’s being advised
Look forward to seeing you soon
Fantastic experience: Fantastic dentist lovely reception team.Hanish is the most gentle dentist great if you are nervous I travel from skegness because they are the best
Thank you so much for your lovely review, really appreciate your kind words
Rest assured we don’t take it for granted that you come such a long way to visit us, testament to our amazing team
Fantastic experience: I came to this dentist as an extremely nervous patient, having had a bad experience at another practice. I’ve always been treated with care and understanding to the point now where I’m not nervous at all. I would definitely recommend
Fantastic experience: Really friendly practice. Lovely staff. It's a joy to get my teeth checked, cleaned and polished. Well done to all the Desford team.
Fantastic experience: Really pleased with this dental practice. The dentist was excellent and made my children feel comfortable. The receptionists were lovely, very welcoming and polite, which made the whole visit feel relaxed. Highly recommend.
Fantastic experience: Really impressed by the kindness and care shown to me. From telephone call, reception and dentist and assistant. Thank you
Fantastic experience: Absolutely first class, solved my problem there and then, never felt any discomfort at all, a real professional. Brilliant, and his assistant Estelle.
Fantastic experience: Always caring, concerned and considerate – many thanks to Hanish. and his team for the ongoing care provided an excellent advice given. Peter Crowe
Fantastic experience: Patient and professional treatment provided with the wishes/wants of me, as a patient, clearly taken on board.
Thank you Phil. It’s very important to us to take the patients wants and needs into consideration, it’s a partnership. We reach the end goal together
Many thanks for your review
Fantastic experience: It has taken me many years ( i am now (80) to build up my confidence and trust in dentists, after many bad experiences over time. DESFORD DENTAL CARE employ staff and put them through training to make them aware of patients who are nervous and require specialist support. Hamish has taught his staff how to recognize anyone who needs their help on how to build both confidence and trust with their kindness and are welcoming to all patients. I thank Hamish and his staff for taking me on board and helping me to get back to having regular appointments. Sheila Love
Fantastic experience: Ria always makes me feel at ease and takes good care of me.
Fantastic experience: Ria and the team were amazing from the first assessment. Made me feel at ease regarding the work that needed to be done (from someone who had a bit of dental fear) from the offset. Did an amazing job on what I thought was a lost cause! Ria is incredibly reasonable, reassuring and very empathetic. Restoration and cosmetic result has been fantastic. Fantastic fellow professional and wonderful manner. Highly recommend to everyone, especially those with previous poor dental experiences.
Fantastic experience: Lovely, helpful receptionists. Hygienist was thorough and sympathetic. Teeth felt very well cared for. Thank you.
Thank you Janet, we think our receptionists, nurses and hygienists are amazing too
For us our mission is Calm Quality Care
Fantastic experience: Hi. This is the best dentist I have ever had. Everyone is so friendly and understanding I had a terrible fear of dentists but Hanish went above and beyond to make me feel at ease and safe. I would recommend to those who suffer with anxiety and fear.
Thank you Clare, we’re all a bit nervous about something but feel visiting the dentist shouldn’t be one of them
So proud of the progress you have made already and know that together we’ll get you to where you want to be
Thank you for sharing your review
Fantastic experience: Dr Bhavisha Patel has a lovely caring and empathetic personality. Willing to try her best to reassure and help after an allergy to a product. Fitting me in to her schedule to help see me. Her colleague Dr Ria Chande, my normal dentist has always been excellent too. The hygienist I saw yesterday was superb, very gentle and caring (apologies that I didn’t catch the name)…. All in all a great friendly, helpful practice.
Thank you Clare
Dr Bhavisha and Dr Ria, like all the clinicians at Desford Dental Care are professional and empathetic in their
approach ,together with the rest of the team they exemplify how we feel it should always be at DDC
Thank you for mentioning Ruchi one of our Hygienists , we feel she’s great too
Fantastic experience: Always clean, always welcoming, always extremely professional, and the new wave of dentists are so friendly and reassuring. Could not praise the Desford team of dentists, assistants, and receptionists enough.
Jessie, thank you for your high praise
We’re have been selected to be a practice that helps young dentists mature for the past 20 years. It’s been our honor to see them grow and become amazing dentists over the years
Fantastic experience: After a number of sessions with Bhavisha, I can only commend her for a professional, caring and honest approach towards her work and patient interactions.
Thank you Mark for posting such lovely comments about Dr Bhavisha, like everyone at DDC, she works hard and always in the best interest of our patients
Thanks again
Fantastic experience: A very calm and calm dental practice. Having previously been traumatised by an experience at a different dental practice I was extremely anxious, but full credit to the amazing staff at Desford for their care and kindness.
Amanda , How great to hear about your positive experience at Desford Dental Care.
We really enjoy helping people to feel better about their dental health, we're very pleased you can see and feel how passionate all the team are about it
Thank you for your amazing review
Fantastic experience: Friendly staff put you at ease as soon as you walk through the door Hanish has been my dentist for over 10 years I was a very nervous patient but no more he is fantastic. I must mention the new hygienist he is super so gentle and done a great job, so friendly
Thank you for your review Deb,
it means a lot to us to know that we’re helping those patients who don’t like coming to the dentist getting past their fear and feeling that they can smile again
Fantastic experience: Has been our family dentist for a decade and doesn’t let us down.
Thanks for trusting us to look after you and your family for all these years , looking forward to the next 10 years
very much appreciate the review
Fantastic experience: I've always received superb treatment and consideration from Shilpa and Jessica. Many thanks to both of them.
Thank you Barbara , the recognition our staff receive means a lot to us all
I know Shilpa and Jessica will be both very humbled by your praise
Thanks again
Fantastic experience: Shilpa was friendly, extremely professional and had a very reassuring manner. I would certainly recommend her
Thank you for your review and recommendation Viv, great to know that you felt looked after by Shilpa
Fantastic experience: The customer service is excellent, staff are very friendly. The dentist that I saw communicates effectively and puts you at ease straight away.
Thank you Donna, sounds like you had a great experience with us. We continue to work towards our mission of "Calm, Quality, Care"
Thanks again
Fantastic experience: The service by Miss Thakkar has been exemplary. As has the nursing staff. I am no longer anxious about visiting the dentist . The receptionist have also been very welcoming and courteous.
Thank you Anne, So glad your no longer worried about seeing the dentist, We love helping nervous patients overcome their fears and get the smile they deserve.
Sonam will be thrilled with the mention , thank you
Fantastic experience: 100% plus ..amazing and caring dentist..I cannot praise them enough and I am a nervous dentist patient but with their understanding and support I had a tooth extraction and I can honestly say I have not taken any pain relief after the extraction. From arriving and departing the team there are wonderful
Sharon, that's amazing. We're very proud of the whole team, its fantastic that they have been able to help you through what could have been a traumatic experience for you.
We cant thank you enough for sharing your experience with us
Fantastic experience: At Denist on Wednesday 23 July I had two fillings and a big tooth out they was brilliant with me I like to say they did a brilliant job Charlotte cooper
Thank you Charlotte, Hope your recovering well, appreciate your kind review
Fantastic experience: Always lovely receptionists and my appointments were on time with all staff being amazing.
Thank you Gemma, all the team will be thrilled to know that we're getting things right. Very much appreciate your 5 star review
Fantastic experience: Recently my 8yr old SEN child needed to have an extra tooth out that was stopping his others from coming down. Shilpa was amazing with him. She really explained everything in a way he could understand, she even allowed him to choose a song on Alexa because this made him feel better. He sat perfectly and had all the injections he needed and had the tooth pulled as well with minimal issues. I can't thank her enough for the patience and understanding she showed that day. If you're in the same boat I would definitely allow them to at least try and get the tooth out. Brilliant team!!!!!
Thank you Natalie
It can be a daunting prospect for anyone visiting the dentist but we're all so pleased that things worked out so well for your son.
All the team understand the importance of working WITH our patients, its good to know on this occasion it worked out so well
Shilpa will be very humbled by the praise, thank you again
Fantastic experience: Great dental practice with excellent staff across the board.
Thank you Liz, appreciate you recognising all the team at the practice, we all work together aiming for the best patient experience
Fantastic experience: Very happy with the service I received, waiting wasn’t long, the Hygienist was approachable as was her assistant. She apologised for being later than my appointment time and was excellent cleaning my teeth and when I asked a question she was very knowledgeable with her answers. An excellent service. The receptionists were very helpful and accommodating with my appointments and also sending texts and phone to ensure I won’t forget my appointment. Excellent
Wow, thank you Sally for your full some review.
There are many of the team working behind the scenes that ensure the practice works effectively and efficiently who deserve as much praise.
We are truly humbled by your kind remarks and will continue to review our service to see what we can do better.
For us, our aim is always Calm, Quality, Care
Fantastic experience: Excellent pre activity information given and great preparation for my treatment. Surgery was managed with strict management over procedure and infection control I was delighted with the first class treatment and applaud everyone who helped me through it and provided the after treatment support.
Thank you Mr Peasgood, for you fulsome review and your patience whilst you were undergoing your treatment . We all really pleased it went so well and that your happy with the result
Fantastic experience: It was my first visit and it was carried out to a high standard and I felt very comfortable.
Welcome to Desford Dental Care Steven, we hope we have the opportunity to continue to work with you in the years to come. Many thanks for your recommendation
Fantastic experience: Had to have an emergency tooth extraction done . All options were explained to me and the procedure was quick and painless. Thanks so. Much to the team for their swift support and care!
Thank you for your supportive review, we all hope your recovering well
Fantastic experience: Patient centred approach, Shilpa was kind and skilled in how she helped me.
Thank you Nainesh
Our mission for the last 22 years has always been to provide Calm, Quality , Care
Shilpa and the rest of the team will be thrilled with your review , thank you so much
Fantastic experience: Everyone friendly and respectful,all the staff are polite and reassuring.
Thank you Janet
We’re very much a practice that loves helping our patients, in particular the ones that are nervous or scared of seeing the dentist.
Changing lives and perceptions is so rewarding
Fantastic experience: Excellent as usual. Explained the procedure and my extraction was executed quickly and without any trauma or discomfort. The receptionists were also very friendly and efficient. Jackie
Thank you Jackie
Hope your recovering well, good to know that we were able to help you effectively and efficiently
Appreciate the 5 star review
Fantastic experience: Clinical dental operatives make me feel confident that my treatment is thoroughly carried out in a very professional way. Reception area is clean and welcoming, staff are friendly, helpful and patient.( Almost makes having your teeth looked at pleasant - how times have changed!) Just like to give a special mention to the Hygienist I saw yesterday, absolutely excellent.
Thank you Velma for mentioning all the team in your review, we all work together to provide the best journey that we can
The Hygiene therapists give great advice and really help our patients improve their own Dental health.
Great to know that you can tell yourself
Fantastic experience: First visit for my husband and myself, today. Having moved to the area recently, and come from a wonderful prior dentist for 27 years, we were nervous about the comparison, but we were more than happy this morning. Our dentist was incredibly thorough and professional. She didn't encourage work to be done, she explained everything very clearly. Was encouraging to my husband (who isn't great at dentists). We were very happy, and would definitely recommend to anyone local.
Linda , a very warm welcome to Desford Dental Care. So glad that your husband and yourself had a positive experience when you came to see us for the first time
We look forward to seeing you both again in the future and very much appreciate your recommendation and review
thanks again
Fantastic experience: My dentist Bhavisha goes above and beyond, we have been working towards getting my teeth in good shape for bonding. A year and a half it’s took but we’re almost there. My hygienist has been excellent too and all the lovely dental nurses. The receptionists are always pleasant and extremely helpful & friendly. The building itself is welcoming and inside you feel welcome and comfortable Desford dental team are all caring and professional. Thank you so so much .
Rachel thank you so much for your positive feedback
Everyone at Desford Dental Care tries their very best to ensure we do the very best we can for all our patients
To us, its like helping family !
Thank you so much again
Fantastic experience: Bhavisha Patel is a top class dentist who clearly explains the treatment plan with costings in advance. The dental work is carried out with precision and in such a caring and competent manner that you almost like going to the dentist.
Antony , good to know that your being so well looked after
Bhavisha and the rest of the team really appreciate your positive review.
Thank you for taking the time to give such positive feedback
Fantastic experience: I had my 6 month hygiene appointment yesterday. My previous Hygienist had left so I was a little concerned about meeting her replacement as I am an extremely nervous patient. I shouldn’t have been. She was such a kind and considerate lady as was her assistant. I came away knowing I had been given the best treatment available. I’ve been going to the practice for many years now and Hanish and his team have always excelled in their understanding and patience. Thank you to all of you. Lin Morton
Thank you Lin , we're very honoured that we have so many long standing patients who have been with us so many years. We dont take it for granted
Thank you for your positive review for Ruchi or Munntarinand the nurse working with them they'll be thrilled to know that your happy with your appointment
thanks again
Fantastic experience: Really pleased with the crown Shilpa did for me. I would say the treatment I received from start to finish was excellent, in my words went like a breeze.
Thanks Steve
Glad your treatment went so well, Shilpa and the rest of the team will be more than pleased to know that your happy
Fantastic experience: I had a hygienist appointment today , my first with Rushi . She was friendly and helpful and gave me tips on good teeth management .After my session had finished I went to reception to buy some dental brushes and the Receptionist Kirstie was so helpful , showing me different options of brush and even demonstrating, nothing was too much trouble . Two lovely ladies who are a credit to the practise . Thank you all for a good experience . Patrick
Thank you Patrick , we are very blessed to have such a great team at Desford Dental Care
We think its so important that the patients we see, know how to use the products that they recommend.
Thank your for your shout out to Ruchi and Krisitie, they are great
Fantastic experience: I am always very satisfied with the treatment I received.Hanish the dentist is very kind and sympathetic to my needs.The hygienist Muntarin is gentle and understanding. I would strongly recommend this dental practice.
Thank you Barbara, very much appreciate your kind words. It’s a pleasure to have you as a patient
Fantastic experience: My dentist Sonnam has always been amazing so efficient and helpful. I can’t thank her enough.
Thank you Denise, Sonam and the rest of the team will be thrilled to know that your happy with how you feel you’ve been treated
Fantastic experience: Saw Sonam on the 3/6/25 to have a filling. As quite a nervous patient, she was amazing. Her care and compassion was outstanding, and I'd really got nothing to worry about. My filling looks great, so natural and so comfortable. Thank you Sonam.
That’s fantastic Helen, Sonam and the rest of the team here at Desford DC are very dedicated in doing the best that they can
We work to our mission, Calm ,Quality, Care
Thank you for your kind remarks regarding Sonam, she’ll be over the moon
Fantastic experience: I went to see the hygienist and can’t fault her and the dental nurse they are always professional and put you at ease
Dental hygiene is important for your overall health, so it’s fantastic that our team of hygienists and nurses have been able to help you Carole.
It’s all about teamwork
Fantastic experience: Truly an amazing dentist, I had an appointment for a check up and needed a filling () Dr Sonam Thakkar explained to me how my tooth looked, she explained my options and the prices, we booked in for 2 weeks time, I got a call the next day offering a much sooner appointment (I was busy then tho so couldn't take it but it's nice to be offered) For my filling appointment I got called in at my scheduled time, she was really nice, Dr Sonam Thakkar explained what would happen, she talked to me through it, let me have my eyes closed, I have medical conditions that mess with numbing and also needle phobia and she did everything the could (and succeeded) in keeping it down to 1 needle (last filling I had needed 3!!) The most important thing for me is she told me that I'm in control (I've had a lot of medical staff in my life do stuff without input from me so that's incredibly important for me to hear) She told me how to alert her if I need to stop and how to do so. She explained "you'll feel a little pinch with the needle then when you're numb you can wear the headphones" and where the needle would go so I could be ready, it only hurt a bit then we chatted a bit while waiting for it to work I got to wear my headphones for all the drilling and such, I took them off during the breaks and she explained the next step "you'll feel pressure like a pushing as I fill the drilled hole" then I could put my headphones back on and then I was done! She explained the aftercare to me, asked if I had any questions and was genuinely such a lovely person! I have A LOT of medical anxiety, needle phobia, sensory icks etc but she made it as good and as unscary of an experience as it could have been, really really recommend her if you're an anxious patient like me and remember fillings really don't need to be that scary! Thank you Dr Sonam Thakkar!
Thank you Miranda for your fulsome review. We’re very lucky to have Sonam and all the other staff that work here together to provide a positive experience for our
It seems that Sonam has really managed to look after you and ensure that your treatment has been as atraumatic as possible
Thank you for sharing your experience it will hopefully help those who are fearful of coming to the dentist and reassure those who are awaiting treatment
We can thank you enough for your kind words and look forward to welcoming you back soon
Fantastic experience: I am most impressed with this dental surgery. I have used them for a while now for my routine dental surgery and always been happy. This last 18 months I have under gone Invisalign treatment, instructed by Hanish Chotai, with some Bioclear Vaneers, completed by Shilpa Chotai. I cannot rate them highly enough. Never once did they put pressure on me to undergo this treatment, they explained each stage clearly giving me options and most valuable of all providing support if needed. I am so happy with my new smile. Thanks so much so to Hanish, Chilpa and the team at Desford Dental Care.
Wow Sharron, its so good to know that you feel happy with your smile now. Thank you for putting your trust in us and being a fantastic patient, doing all the things to ensure a brilliant result.
We all work as a team and credit goes to all those involved
Keep smiling and look forward to seeing you again soon
Fantastic experience: Staff and Respionist are so pleasant and friendly I had never liked going to the dentist but now I'm going to Desford dental surgery I don't mind they are very understanding
Thank you David, its really important to us that everyone feels welcome and at ease when you visit. I'm really glad that you feel better now and hope to continue to see you for many more years to come
Fantastic experience: Really pleased someone recommended Desford Dental Practice to me. Someone who totally dreads dental work, I've had the most relaxing experience, along with dedicated work from my dental practitioner, and am no longer in dread of the dentist. I no longer hide my smile, got good teeth that I'm so grateful for. From my initial phone call to really knowledgeable, understanding and dedicated reception team, right through to my actual time in the chair with the dentist and various dental nurses, who really do make me welcome and relaxed and so deserve recognition, I can positively recommend Desford Dental Practice
Thank you Anne, your heartfelt review means a lot to us all.
Our mission 'Calm, Quality, Care", and it seems that for you that we've achieved all that we can hope for.
Thank you again for your recommendation, we look forward to welcoming you back again soon
Fantastic experience: A truly fantastic Dentist. Over nearly 10 years I've been supported with wisdom teeth complications, fillings, root canals and some emergencies. Previously a very nervous patient with bad experiences elsewhere, but I have so much confidence in these Dentists and I'm so much better at receiving treatment now thanks to them. I am always put at ease with their friendly demeanour from walking into Reception through to the chair. You don't feel rushed if you need to make a decision and everything is fully informed in a real personable way. You understand what the options there are and what to expect from start to finish of any treatments. During treatment it's a very calm environment and you are talked through each step which I find very helpful. I've never struggled to get an appointment and they are great for those unexpected emergencies. I'd never go anywhere else and I highly recommend their exceptional services.
Tia, where have the years gone, its been our pleasure to have helped so many of our patients for over 20 years.
We dont underestimate the trust our patients put in us and we're very grateful and humbled by many of the lovely comments we often receive
Thank your for your fabulous review and we hope we can continue to support you for the next 10 years
Positive experience: I attended for a check-up and a clean & polish. Both procedures were done with the utmost care and professionalism.
Thank You Christine , glad you had a pleasant visit.
Fantastic experience: My son needed an urgent dentist and 111 referred him to Desford Dental Care. I was a little sceptical about how much they would help but they couldn’t have been more kinder and sympathetic. In my opinion they went above and beyond to get my son out of pain and we both couldn’t be more grateful. Thank you so so much
Thank you Julie, we hope your Son is feeling better now. We understand how difficult it can be for some of our younger patients, especially if they are in pain. Thats why we take that bit of extra care to ensure that their visit can be as pleasant as it can be.
Thank you so much for your review, it really does mean a lot to all the team , it helps to validate the treatment and care we provide
Fantastic experience: The dental hygienist was very professional, friendly and gentle but thorough! Please with my clean teeth :)
Hi Sally-ann, great to know that you've had a great experience with our hygienist today. Having a healthy mouth and knowing how to maintain it has so many benefits.
Glad we're being able to help you.
Thank you for your lovely review
Fantastic experience: After a terrible experience with a previous dentist, it had taken me nearly 13 years to conjure up the confidence to find another dentist. Luckily my husband always said his dentist was very good. Going to the dentist had alway been an anxious experience so finally I took a leap of faith and registered with Hanish at Desford Dental Surgery - it turned out to be the best decision I made. From initially calling to register and make an appointment I was met with kindness, patience and reassurance. On arrival at the practice, receptionists were lovely - polite and helpful. Meeting Hanish and Rumaanah his dental nurse I was immediately put at ease, listened to and everything that was going to happen was explained thoroughly. The kindness, patience and reassurance I received was greatly appreciated and I would genuinely say to anyone who suffers Dental anxiety to come here.
We know how difficult it can be for many people to come to the dentist, especially when it may be some time since their last visit.
Taking that first step to come back can often be the most challenging thing to do
Helen we are honoured that you chose us to come to and we are all so impressed with your courage and resilience.
We will endeavour to help you get your confidence back and get you feeling happy to visit the dentist again.
Fantastic experience: We've always received excellent care at this practice. Every dentist we have seen, including Sonam and Ria, has always been extremely thorough, reassuring, and they explain everything clearly. I have learnt a lot more about my teeth from coming to this practice than any other practice I have been to. I was really impressed with how quick and comfortable my recent fillings were. The reception staff are also friendly and helpful. Highly recommend!
Thank you Laura for your lovely review, we're glad to know that you've always felt comfortable, reassured and confident about each of your visits to the practice.
As you've highlighted patient education is even more important than the treatment at our practice, knowing how you can better look after your dental health has many benefits going forward.
We very much appreciate your recommendation and look forward to welcoming you back again soon
Fantastic experience: 1st visit .Nice friendly staff and professional service,I'm not a dentist person but felt quite comfortable here
Welcome George, glad we've made a positive first impression. Looking forward to welcoming you back again and continuing to help and care for your dental health
Fantastic experience: Fantastic experience from booking to my dental and hygienist appointments. Everyone was so helpful and knowledgeable and I felt comfortable throughout. I have some follow ups and am looking forward to being back.
Thank you for your fabulous review Henk. So glad that you feel you've been looked after. We're all about Calm , Quality , Care
Fantastic experience: Great appointment with the dental hygienist who explained everything she was about to do and gave me the opportunity to stop treatment at any time should I wish. Very impressed.
Thank You Janet , we'll pass on your comments to the hygienist concerned Your positive comments give us all a lift so its very much appreciated
Fantastic experience: Shilpa and Jessica are fabulous! I recently had a course of whitening followed by biowraps on my upper front teeth. Having always had slightly wonky, gappy teeth i wanted to explore options. Shilpa laid out several options and we agreed on a course together. I felt informed and supported all the way through, with lots of check in and follow ups to make sure I was happy. And I am! I am much more confident in smiling and really happy that I went ahead. Thoroughly recommend
Thank You Joanne for you heartfelt review
It’s great to know that you’ve got your confidence back.
Shilpa has a special interest in Bio clear bonding, it often means she can get great results without removing so much tooth structure
Shilpa and Jessica will be thrilled to know that you love your new smile, many thanks for sharing and look forward to welcoming you back soon
Fantastic experience: Excellent service, as a family we have been with the practice for 16 years since we moved to Leicestershire. Everyone who works at the practice are always extremely friendly and helpful.
Thank you Hazel
We're very happy that you have chosen us to help you and the family with their dental care for so many years. We look forward to having the opportunity to do so for another 16 years
Fantastic experience: Good dental practice, Reminders given , nice staff, clean , went in on time . Good selection of dental practioners. 5*
Thank you Ruth, love the review, thanks for the 5* rating
Fantastic experience: Desford Dental Practice is the best dentist I have ever been too since returning to the UK. Beautiful interior & exterior. All the staff are friendly, professional, highly efficient and helpful. The dentists & hygienists are highly skilled. !! Highly recommended. Thank you
Thank you Rachael, we really appreciate your amazing support
We’re really happy that we’ve been able to help you and look forward to seeing you again soon
Thank you for your recomendation too
Fantastic experience: I very warm welcome by professional and friendly reception staff in a clean environment. The dentist I saw was very professional and friendly and explained everything she was doing and talked through the whole procedure. Thank you very much and I’ll see you again soon. keep up the good work.
Thank You Gill
Very kind of you to post your review , its our pleasure to have seen and helped you. We very much look forward to welcoming you back again for your next oral health review
Fantastic experience: Registered two weeks ago, they do a new patient check, including x rays, for £65. The dentist I saw was very friendly and professional. The waiting room is light, spacious and clean, as you’d expect. I have booked follow up appointments and signed up to their dental plan
Welcome to the Desford Dental Care family Tracey , thank you for taking time to write about your first experience with us .
We look forward to seeing you again in the future, in the mean time if you need anything , please don't hesitate to get back to us
Fantastic experience: We recently joined as a family and the service throughout the practice is fantastic. Very polite, professional and always greeted with a smile. I’m sure all the dentists that work there are brilliant but the two that we have met are absolutely wonderful they are sonam and bhavisha.
Thank you Rikesh, really appreciate your heartfelt comments
Im sure Sonam, Bhavisha and all the team will be thrilled by your review
Fantastic experience: Excellent dentist, been going for a long while. Highly recommend them
Thank you Christine your recommendation means a lot to us, we don't take it lightly
Fantastic experience: Hanish was very friendly and easy to talk to! Forgot I was at the dentist! Made me feel relaxed and at ease! I learnt a lot about teeth hygiene! Nice room and comfortable waiting area !
Thank You Sue
Our aim is to always make it a Calm , Caring environment and at the same time provide Quality treatment
Everyone at the practice is very friendly and very passionate about providing the information and tools you need to help yourself with your dental care
Negative experience: Unfortunately appointments never seem to run on time and there is extended waiting times which is very difficult to manage in a working day. I suggest appointments need to be scheduled much more carefully
Thanks for the feedback Joanna, we’re very sorry that we’ve kept you waiting
We try to do our very best for every patient and that can sometimes longer than expected
Thank you again for your thoughts, we’ll have a look at our procedures and see how we can improve
Fantastic experience: Very good service . Hanish has always been there whenever I've needed urgent treatment.
Thank you Jill, We'll continue to be there for you when you need us :-)
Fantastic experience: Had a hygienist appointment. All went very well, the hygienist was very friendly and cheerful and explained everything she was doing as we went along. It was painless, apart from paying the bill.
HI Steve, can be a bit daunting seeing the hygienist for some, but glad you had a good experience. We feel its crucial that we work together to help you have the right tools and information to help yourself with your oral health. All our hygienists are amazing members of our team
Fantastic experience: Felt very welcomed & made me feel at ease, talked through in depth to what treatment I require, very happy with the service
Thank you for your comments Angela, helping you understand your treatment options in a calm and friendly environment , thats what we're about
Fantastic experience: Service with a smile! Excellent customer service nothing is too much trouble. Calming gentle atmosphere, always a pleasure to visit
Thank you Rachel, its been our pleasure being there for you. Its because of our amazing staff and fantastic patients that we have such a great environment
Fantastic experience: Desford dental care are brilliant, helpful, kind, friendly and an all round great service. Hanish has been my dentist for over 35 years and is the best.
Thank you, very humbled by your very find words
we're honoured to have been with you for so many years and hope to be with you for another 35 years
Fantastic experience: As someone that gets a lot of anxiety about going to the dentist I cannot recommend Desford Dental Care highly enough. They took every care to make sure that I was as comfortable as possible and made sure I understood everything they were doing and why they were doing it. Hanish and the team went above and beyond to ensure i felt supported and cared for. The best experience I’ve had at a dentist.
Thank you Marcus, truly humbled by your kind remarks. It’s our aim to look after every patient the best way we can.
We’re extremely fortunate to have a great team and patients that work with us to get the best possible outcome
Thank you for taking the time to share your experience with us
Fantastic experience: I am always a little nervous when I visit . But I was made to feel relaxed and was told what I was having done and my options on treatments, to see also studants learning as well is a good thing. my dentist i saw was brilliant, kind and caring and listened to me and not push treatments on me that was not needed . I also have to say the ladies on the desk are amazing always happy and always have a smile . When you walk in . Nothing is to much trouble . If I could give more stars to this practice I would .
Thank you Emma, we are truly humbled by your lovely review
We strive to ensure we provide the best possible advice and care that we can.
All the team we be thrilled to know that you feel listened to and have your views taken into consideration
We look forward to welcoming you back again
Fantastic experience: I highly recommend Desford Dental Care. I've had alot of treatment in the last couple of months with Ria. I've always felt very nervous about visiting the dentist but Ria has made me feel calm and comfortable and reassured at every appointment. I can't thank Ria and all the Dental nurses and reception staff enough.
Thank you Anita for your heartfelt comments, Ria and all the staff work really hard to ensure every patient is looked after in the way they need to be. I’m sure Ria and all the team will very much appreciate your review
Thank you again for taking the time to share your thoughts. We look forward to seeing you again soon
Fantastic experience: Been using this dentist for several years, and always been very happy with the service, whichever dentist I see. Recommended.
Thank you for your kind review. We very much appreciate your loyalty
It’s been our pleasure being with you over the years
Fantastic experience: Being the biggest coward for the hygienist I would like to recommend very highly the Desford Dental Care My appointment today was carried out with empathy for my nerves and kindness for me. It means a lot when you can trust someone Thank you Alison
Thank you Alison, very kind of you to post such a touching review
Very much appreciated
Fantastic experience: I visited yesterday as I had lost a veneer. This was re-attached by Hanish, who was very kind and professional and put me at ease at all times. The reception staff are all very friendly and efficient
Jo, we're very humbled by your kind words. Your feedback is very much appreciated as it allows us to build on our relationships with our patients.
Thank you again for being part of the DDC family
Fantastic experience: Excellent practice; every member of staff are professional, they all make you feel at ease. This is something that really matters especially if you are anxious when visiting the dentist.
Thank you Jean, we really appreciate how some people get worried coming to see the dentist, you’re not alone. All of us at DDC work really hard at ensuring we maintain the calm , quality, caring environment
Thank you for your lovely review Jan
Fantastic experience: I am very nervous when I have any treatment but the dentist who I see makes me feel more comfortable when he talks to me what he is going to do. Which makes me feel better and I have confident in my dentist, I carnt thank him enough for helping me feel better
Thank you Jean, it’s great to know that we’ve helped you feel better about coming to the dentist, knowing that you feel less nervous when visiting us is fantastic news
Look forward to welcoming you back
soon
Fantastic experience: Today I had my first filling at Desford Dental Care, and compared to fillings of the past the appointment was calm, well explained and so short! Hanish and Jess talked me through the whole procedure, made sure that I was comfortable throughout and provided the best service (as I have come to know at Desford Dental Care). I was in the chair for such a short amount of time because of their efficient and thorough service, and the respect for patients and staff is just fantastic. I could not recommend the practice more highly, just the best! —————————————— Hanish and all other members of staff at Desford Dental Care have been considerate, welcoming and friendly since I joined the practice, and I would highly recommend to anyone (especially those who are nervous). After another dentist made me feel anxious (to the point of not booking a dentist appointment for a number of years) I did a lot of reading of reviews and websites to find a new dentist, and I can see why so many people left complimentary reviews of DDC! Hanish talked me through every step of the checkup, spoke to the dental nurses with complete respect and consulted me on different options available to me (all of which were absent at my previous dentist). I now feel far more comfortable booking my next appointment and look forward to seeing the team again. The practice is clean, comfortable and calming making the whole experience far less anxious.
Jasmine
Thank you for taking the time to write your very generous review
We’re all very lucky to work with a great team and be able to help such amazing patients like yourself
Thanks again
Fantastic experience: My son recommended Desford Dental Care to me as I have a fear of dentists especially injections after having several reactions to them but Hanish immediately put me at ease & I was fine. On several of my visits I have met a lovely assistant named Jess who also put me at ease. Hanish passed me onto Shilpa for reconstruction of my front teeth, on my first appointment for discussion of treatment I was immediately put at ease as I was on the 2 treatments of 2 hours each appointment & I was also pleased on each visit to have Jess as the assistant & on each occasion the care & professionalism of both Dentists & assistant was first class. Also all the reception girls are very welcoming, caring & polite. I would not hesitate to to recommend Desford Dental Care to anyone. Thank you all so much
Thank you very much for your lovely review Maureen.
We're all so pleased that we've been able to help you get the smile back that you always wanted.
It always so gratifying when all the team are recognised for their hard work and dedication, they very much put themselves in our patients shoes.
Its a pleasure and a honour to be able to help the people that we see.
Many thanks and we look forward to seeing you again soon Maureen
Fantastic experience: The treatment I received from Dr. Sonam Thakkar was excellent. Very professional, she explained the procedure thoroughly, and I was completely relaxed throughout. Am very pleased with the result.
Thank you Susan for your lovely review,
Great to know that everything went well. All the team at Desfird DentalCare work and train diligently to ensure we provide the best possible care for all our patients.
Dr Sonam will be be very happy knowing your doing well
Many thanks again
Fantastic experience: Danveer was so calm and explained everything prior to my wisdom tooth extraction. Put me at ease, very informative and understanding. Thank you
Thanks for the review Madeline, really pleased it all went successfully and hope your recovering well
Negative experience: Firstly, my previous review has been deleted unfortunately demonstrating a lack of liability within the practice. Yesterday, when trying to book in (as an ex employee of the practice) I was informed I had been struck off of the list and completely refused service by all dentists at DDC due to an ex-employment basis, rather than a patient basis demonstrating this practice does not put their patients first. When discussing this with the reception team the incapable receptionist failed to put the call on hold whilst making abrupt comments about myself. This then lead to the excuse of ‘I am just a receptionist’ which in no case is acceptable. When discussing this with the practice manager I was faced with a huge lack of consideration towards the painful situation I was in leaving me resourceless. In the future, I would recommend the team works to suggest alternatives for suffering patients and reception are up to date with relevant technology skills.
Dear Ell, I'm very sorry that you left the practice before you could complete your training under our guidance.
I'm sorry that on this occasion we were unable to accommodate to your request, however we wish you the very best for the future
Fantastic experience: Very well run Dental practice. Strong regular communication and reminders circulated which is a good sign of being very organised. Had two interventions this week from Dr. Sonam THAKKAR, both went very well. Dr Thakkar was explaining the procedure every step of the way and all went superbly well. Also thanks to the assistants who also contribute to the good experience.
Thanks Olivier, really helpful feedback.
Sonam and all the team do their very best to ensure that our patients are kept informed about their treatment and the options they have .
We’re all part of the team so I know the dental assistants will be really pleased to be appreciated
Thanks again
Fantastic experience: All the staff are very calm and the reception team most helpful. Thank you Bhavisha for stopping my toothache and for Shilpa and Dinesh(?) who saw me at short notice following a difficult extraction.
Thank you Dave, we all very much appreciate your kind review
All the team work together so when situations arise we try to make sure your not left waiting.
Bhavisha, Shilpa and Danveer, and the rest of the team all there to help, so its no surprise you were seen promptly.
Hope your feeling better now and wishing you a speedy recovery
kindest regards
All at Desford Dental Care
Fantastic experience: Caring and kind Dentist. My daughter was very anxious and Mr Matthew Sampson was very understanding and explained each step out to her so she understood the treatment she was having.
Thank you Iscah
Its important to us that all of our patients understand the treatment they are having and also how we can help them reduce the chance of having treatment carried out again.
Really happy that Mathew and the team were able to help your daughter get through her treatment on this occasion
Fantastic experience: Absolutely amazing treatment today. Had an infected wisdom tooth out at very short notice and never felt a thing. Lovely friendly atmosphere and was well informed about my after care plan. Very happy and pain free! Thank you so much Dr Shiv and Romana.
Thank you Jayne, very much appreciate your lovely review
Dr Shiv, Rumaanah and all the team strive to do their very best for all our patients
Very pleased your now pain free and very much looking forward to welcoming you back soon
Fantastic experience: 17/7/24 A huge thank you to Dr Shiv for achieving a difficult extraction. I am a nervous patient and he was very calming, gentle and informative. Most importantly every step was explained clearly and this helped my confidence so much. He is professional and efficient at all times. A big thank you also to Aisha who assisted and for the kindness of the lovely reception team.
Glad it all went well Jackie, Thank you for your kind words for Dr Shiv, Aisha and the reception team
Its really important to all of us that all of our patients feel comfortable and confident about the treatment they receive, we really pleased you got a positive outcome and look forward to seeing you again soon
Fantastic experience: I had some rather exceptional treatment today carried out by the wonderfully talented & lovely Shilpa Chotai who is a Bioclear trained dentist at the Desford Dental Care practice. The treatment is very specialised & requires a great deal of skill & patience. Hopefully it was going to be 2, fairly straightforward, white, Bioclear fillings, however, when she removed the old filling, a large amount of tooth came away causing a great deal more work & problem's than anticipated for her. Nevertheless, she grasped the situation with both hands & of course expertise & after a lot of patience & perseverance, I now have 2 beautiful teeth to be proud of! I'm no dentist but i can appreciate the artistry that Shilpa created. I have a follow-up appointment booked in a couple of weeks to report how things have been & I received a lovely phone call this afternoon asking how I was after my treatment earlier today & asking me just to be mindful of certain things. I cannot thank the team enough at the Desford Dental Care & if anyone is looking for a more 'bespoke' white filling, then Bioclear & Shilpa could be the answer!
Glad it all went well Sharon, we are very lucky yo have many gifted clinitions at the practice. Shilpa has been using her skills with Bioclear fillings for a few years now and is becoming quite adept at restoring teeth, not only making them look beautiful but strong again.
Thank you for your lovely review, I know it will be appreciated by all the team
Fantastic experience: I recently had an extraction at this dental surgery. I am in my 70s and a very nervous patient. All the staff - receeptionists and dental nurse were reassuring and proffessional. My dentist Hanish was a star. He removed the tooth before I could realise it was out. A very big thank you to all
Thank you Annmarie
No need to be nervous, we all work as a team to make sure your experience can be as pleasant as it can be
We think your a star too
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