White Gables Dental Practice
Information about White Gables Dental Practice
Opening hours
- sunday: (closed)
- monday: 8:30-17h
- tuesday: 8:30-17h
- wednesday: 8:30-17h
- thursday: 8:30-17h
- friday: 8:30-16h
- saturday: (closed)
Our comment from Best Dentists about White Gables Dental Practice:
White Gables Dental Practice is renowned for its exceptional service and welcoming atmosphere. Customers consistently praise the friendly and professional staff, highlighting the following strengths:
- Friendly and Professional Team: Patients have expressed that the staff, from reception to dental clinicians, are not only friendly but also highly professional, making visits comfortable and stress-free.
- Excellent Emergency Care: The practice is commended for its prompt responses and ability to handle urgent dental situations, ensuring patients receive immediate care when needed.
- Thorough Explanations of Treatments: White Gables is known for providing clear communication regarding treatment options, allowing patients to make informed decisions without feeling pressured.
- High Standards of Hygiene: With rigorous COVID-19 measures in place, patients feel safe and reassured during their appointments, which contributes to a relaxed visiting environment.
- Child-Friendly Atmosphere: The staff go the extra mile to ensure younger patients feel at ease, fostering a positive dental experience from an early age.
Overall, White Gables Dental Practice is highly recommended by its clients for delivering top-notch dental care in a caring and comfortable environment.
Services and Treatments
White Gables Dental Practice: Reviews
Fantastic experience: Excellent practice, friendly yet professional. Lovely staff from reception up, good options bia Denplan, everything discussed and no pressure to take particular options. Highly recommend!
Fantastic experience: Always kind and considerate
Fantastic experience: Had my fourth ever tooth out today, the other three were the reason I had a phobia of dentists. Rob was amazing, I have no pain at all even though the injections have worn off and I no longer feel frightened of going. Not bad for a sixty something year old. Thanks Rob and team.
Fantastic experience: New to the practice - first visit today! Petrified of dentist and honestly the best dentist I’ve ever experienced! Rob and all other staff came into contact with are absolutely lovely!
Fantastic experience: I cannot recommend this practice highly enough. From reception through to the clinicians, everyone was friendly, efficient and professional. My dental issues were thoroughly investigated/reviewed, a clear plan and costs outlined, and then carried out to the highest standards. I am absolutely delighted with the results!
Fantastic experience: Absolutely first rate, fantastic service and treatment from this dental surgery. We recently went on family denplan from an NHS service where my son was consistently not being seen. My son had toothache and was in agony .. I rang at 3.10pm, they called back for him to be seen at 4pm. He's 7 years old and no longer in pain. From the ladies on reception to Nick(the dentist) and his assistant I couldn't praise or thank them more.
Fantastic experience: Only recently joined this dental practice..... I have to say I'm very impressed with how this practice operates.... You get a full explanation of treatments and then it's down to you to decide what your wanting to have done... Thank you to rosy and her team I have my smile back and an action plan for the future of healthy teeth also the reception staff are very welcoming too. I'd definitely recommend this practice to everyone
Fantastic experience: Myself and husband are Denplan patients here and are more than happy with every appointment! I can’t thank Rob enough for reassuring my 9 year old daughter on her visits. Her very first appointment was very very different to what it is today.! She is now a very confident young girl who (her words) can’t wait to go to the dentist!! Thanks to all the team :-) xx
Fantastic experience: Had a bad tooth which was giving me a lot of pain and rang White Gables for emergency treatment on Friday.. Jubilee day... Rob removed my tooth with minimum fuss.. Both him and his nurse were so caring and reassuring.. I am a nervous patient.. Thank you xx
Negative experience: Called up 2 months ago asking if I could put on their NHS list. Was called up this morning to be told a slot was available as a private patient. Thought that was very quick until I realised they said Private. Was told they don't do NHS patients (I was clear when I first called). Asked what their price was for an examination and polish. £78 for a granular polish and £375 for an examination. I said I couldnt afford nearly £400 to only look at my teeth. Their response was "Thank you, Goodbye". Edit. I have since had a response, below. If I have misremembered the prices, please feel free to include any corrected prices below. If you feel my review is a misrepresentation, please elaborate, though I note you were not the person on the call. From my POV the "Thank you, Goodbye" was highly memorable.
Your wish for NHS treatment would normally be filtered when you had initially contacted the practice.
I have spoken with my manager who confirmed she called you to make an initial appointment. She’s explained that she apologised for the misunderstanding that you wanted NHS treatment.
The prices you’ve quoted in your review are not our fees and I feel your review is a misrepresentation of the conversation you had this morning.
If you would like to contact our manager on 01492 532554 if you would like to discuss anything further.
Positive experience: On 22.4.22. the treatment from the hygienist was top quality with good personal interaction. However we were disappointed that the dental appointment was postponed on the morning it was due. This made it impossible to return to an engagement which we had cancelled to attend both dental commitments. Notice of cancellation the day before would be appreciated in future. P A Bailey
Thanks for your review.
We’re always grateful for constructive feedback. I’m sure Diane will be happy with your comments.
Unfortunately the Dentist you were scheduled to see informed us on the morning of your appointment that they were unwell.
Due to the intimate nature of our work and the current pandemic, it would be remiss of us to enforce our clinicians to attend the practice at potential risk to you and our team.
We hope you would understand this and appreciate we will continue to work in your interest.
Hopefully next time you visit we’re worthy of a higher review.
Fantastic experience: Good dental care, open to patient's input, friendly people!
Fantastic experience: Always very pleasant staff make you feel extremely relaxed..x
Fantastic experience: Usual efficient and courteous service.
Fantastic experience: Appointment was conducted promptly, highly professionally and in calm, friendly surroundings.
Fantastic experience: This practice has always been good, and so it continues.
Fantastic experience: Dr Rees was very friendly and very professional. Dr Rees gave me very good advice on how to maintain good oral health and was very thorough in examining and cleaning my teeth- thank you very much for an excellent service.
Fantastic experience: Always courteous and helpful. Difficult conditions under COVID but always a smile! Thankyou.
Fantastic experience: Rob and the team are absolutely brilliant. Always so helpful and accommodating and fantastic service and treatment. Such a calm and clean environment. Would recommend to anyone!
Fantastic experience: Thank you to the team at White Gables for always delivering an excellent service. Such a lovely, lovely group of proffesionals.
Fantastic experience: Excellent treatment as always, from a friendly and sympathetic team.
Fantastic experience: Very professional yet friendly
Fantastic experience: I'm very reluctant to share the fact that Rob and the team are second to none, as the more people who know the harder it will be for me to get appointments! Dentists simply do not come better than the team at white Gables..
Fantastic experience: I attended the practice for a long overdue visit to the hygienist ' I was extremely well looked after by her and her assistant from time of arrival and throughout the visit. All security precautions were in place, and it was a totally successful visit.
Fantastic experience: Staff friendly and excellent treatment, was lucky to get cancellation.
Fantastic experience: Always helpful and Diane the hygienist is lovely and so are the dental assistants. Especially Maureen. Rob, one of the dentists, is excellent, and always friendly, kind and gentle.
Fantastic experience: Hadn’t been since before the pandemic. Felt comfortable following my first visit back which was well organised. The staff were friendly, as usual, and all safety precautions were followed.
Fantastic experience: Always excellent. Caring and professional service.
Fantastic experience: Very professional. Always welcoming and efficient. All staff are friendly and I’m always very happy with my dental care. Won’t go anywhere else!
Fantastic experience: Always welcoming, friendly and efficient. Top marks.
Fantastic experience: Friendly service always.
Fantastic experience: Very good service, people are great and always make it a breeze coming to visit the practice! Highly recommend!
Fantastic experience: Excellent practice, friendly and professional staff, who always keep to appointment times. Recent appointment for a check up was extremely well managed in terms of PPE and social distancing. The whole process was undertaken with skill, care and diligence. A great practice.
Fantastic experience: Excellent, I could'nt of wished for it tp be any better. Thank you Glyn Williams March 29 - visit very professional. Thank you Dilys Williams
Fantastic experience: Really great dentist. I recently moved to the area and needed a new dentist. I had a wonderful dentist before so was apprehensive. The dental staff are all lovely, helpful and friendly. The hygienist and dentist are professional, thorough and approachable. I always receive an appointment and/or response when I make contact. Highly recommended. I’m happy and I’m rather fussy when choosing a dental practice so that’s saying something.
Fantastic experience: Efficient, effective and caring.
Positive experience: I found the Dentist very helpful and kind.
Fantastic experience: Great people, fantastic service, I can’t fault them in any way.
Fantastic experience: I love this place and the staff working there. They make you feel welcomed and at ease. Excellent experience and a pleasure. My teeth and gums have never been better fantastic practice
Thanks so much for your kind review. At times like these they really mean the world to us all.
Fantastic experience: I was very impressed with the thought that had gone into the smooth running of the practice, to cover the Covid regulations. I felt perfectly safe.
Thanks for your kind words. We look forward to seeing you in the future.
Fantastic experience: always helpful, the lady's on reception are brilliant. thank you
Thanks - they read these reviews and will be happy with your feedback.
Fantastic experience: I was well prepared for the appointment due to the instructions given the previous day. The team were well organized, being met at the door and supplied with gloves and mask and taken through immediately to see Diane, the dental hygienist. Being a nurse I'm very conscious of the need to follow strict PPE protocols and I certainly felt safe and reassured throughout my appointment.
Thanks for your review. We’re pleased you felt safe and reassured.
Fantastic experience: Able to get a next day appointment, staff were very helpful and thorough on arrival, temperature taken, hand sanitizer available, gloves given. Dentist refitted crown for me and feels great. Thank you for looking after me. X
Fantastic experience: Amazing dental surgery have been going here for years have now recommended to family who live in Wrexham very professional and very reassuring and good measure to make you feel safe during this pandemic.
Fantastic experience: very pleasant . strongly recommended. Caring and experienced staff.
Fantastic experience: The dental hygienist Diane, and young young lady who works with her were friendly, courteous and very efficient. The Covid procedures were handled with expertise and with as little inconvenience to me as possible. Well done, ladies.
Fantastic experience: Invariably punctual, efficient, thorough, and 100% competent, and now very carefully managed under Covid conditions. An excellent service in every way.
Fantastic experience: A very professional and slick visit to the dentist, all the covid tests adhered to. Lovely staff as always a special mention to Diane, puts you at ease and good fun.
Fantastic experience: Prompt attention and excellent communication.
Fantastic experience: Excellent. Covid measures spot on. Brilliant staff.
Fantastic experience: Excellent dental practice. Always manage to fit me in. Friendly and super clean.
Fantastic experience: Excellent staff who showed nothing but care during my visit to the practice. Appointment was on time with the dentist and, as always, the hygienist was on wonderful! Thank you all.
Fantastic experience: It was pleasant experience from the reception staff to the dentist and hygienist.All the staff were pleasant and extremely helpful. Necessary information on the care of ones teeth was given clearly.
Fantastic experience: I went for my check up and visit to the hygenist yesterday and was very impressed with all the safety precautions from start to finish. I felt totally relaxed and had every confidence in the COVID precautions. Very professional and friendly staff as always. Diolch yn fawr.
Fantastic experience: Going to the Dentist shouldn't be this much fun. Seriously always friendly and efficient . Great Team.
Fantastic experience: First check up after the Lockdown and I was a bit apprehensive but I need not have worried. Everything was very well organised and felt very safe. Thorough check up and even had the hygienist straight afterwards. I would recommend the practice to anyone.
Fantastic experience: Great practice would highly recommend
Fantastic experience: I’ve always found the practice welcoming and well-organised. It’s a pleasant building. I’ve required a series of urgent treatments and Dr Davies has been a reassuring and skilful presence.
Fantastic experience: This appointment was for an emergency filling after the lock down, due to Covid 19, so really impressed with the consideration shown by the practice. Normal dentistry hadn't resumed at that time so I was very thankful the practice offered this emergency treatment at this very worrying time. The dental nurse met me outside the practice and asked me to wear gloves and face mask so safety was obviously a priority to staff and patients.The filling was carried out very professionally and I felt safe at all times throughout the treatment. I would highly recommend this dental practice.
Fantastic experience: Fantastic service as always.
Fantastic experience: Gary Turner and the staff at White Gables Dental Practice are absolutely brilliant, the staff are knowledgeable professional and friendly. Thank you!
Fantastic experience: Excellent Caring and considerate Staff, who listen to patient needs. Thanks you
Fantastic experience: The practice is well organised with a friendly staff. The reception area is light and well endowed with literature which is up to date and not old issue of magazines. The staff are pleasant and efficient. The dental staff are also very pleasant and communicative despite it not being the most pleasant of experiences for the patient. No need for trepidation when visiting
Fantastic experience: Great service as always! Many thanks.
Fantastic experience: Welcoming, non scary very reassuring staff and environment. Good sensible dental management no pressure to indulge is extraneous un-needed treatments. They are moving towards an environmentally sensitive practice as far as I can see encouraging the recycling of dental packaging and products. plusses all around. The only negative I have is not in their power to change the parking outside can take time to find a spot so I allow lots of time for this. they are worth it
Fantastic experience: Excellent friendly staff.
Fantastic experience: Appointment on time. Dental hygiene treatment by Diane was excellent as always. Another good experience.
Fantastic experience: Nadine was excellent & provided me with a professional service that put me at ease straight away.
Fantastic experience: Great dentist, hygienist and staff. I'm petrified of the dentist and they are lovely. They've really helped with my advanced gum disease. Excellent, would highly recommend.
Fantastic experience: White Gables Dental Practice works very well. There is no waiting when arriving for scheduled appointments. When ad hoc unscheduled attention is required this is arranged quickly and is carried out competently.
Fantastic experience: I had a very bad tooth ache which started on Sunday, on Monday I phoned for an urgent appointment & got one the same day. Gary asked me to go for an x-ray to hospital as they give results the same day, having had the x-ray I dropped off the results & got a phone call later in the afternoon to come & see Gary on Tuesday. On the Tuesday I had the tooth removed which was done with very little fuss & no pain. I can't thank the staff enough & recomend them to anyone who wants a friendly & professional service. Owain Golding
Fantastic experience: Dr Turner and his dental nurse are extremely helpful and kind and always help to put me at ease. I would not hesitate to recommend this Practice. Thank you.
Fantastic experience: Friendly, thorough and efficient service for our (family) initial appointments with Whie Gables.
Fantastic experience: Very organised and relaxing environment
Fantastic experience: Always efficient always friendly.
Fantastic experience: Prompt and good service as usual can't fault the staff at all
Fantastic experience: ALL STAFF AT WHITE GABLES ARE FRIENDLY AND MAKE YOU FEEL RELAXED IF YOU ARE NERVOUS
Fantastic experience: Very thorough and gave impartial advice. Relaxed atmosphere Very thorough examination. Explained problem and gave impartial advice.
Fantastic experience: This is my mum's dentist and so her appointment. Mum is almost 84 now and is recovering from a hip replacement op, so I have to take her. The staff all seem lovely and mum is treated with the care and attention she deserves.
Fantastic experience: Nadine was very efficient, friendly and reassuring. She answered my query about sensitivity fully and with seriousness. I felt that she afforded me an equal say in my treatment which has not always been my experience.
Fantastic experience: Friendly staff. Great service
Fantastic experience: A thorough check up and visit with hygienist delivered with friendly professional manner by all staff. Completely satisfied with treatment.
Positive experience: All people there are very friendly and helpful. The only problem I have is that if you need treatment (filling etc.) the down time until the next appointment is two months plus!!! I am a private patient paying full for each visit and think the wait time is excessive.
Hi,
Thanks for your feedback. We are constantly looking at ways to improve access.
Last year we invested in new software that allows us to work a really effective cancellation list - it’s really smart and offers you the ability to book an appointment via a simple text message. Hopefully your name was added to this at the time of your last appointment. If it wasn’t we would be happy to add you to it.
We also have clinicians that have shorter waiting times - if you feel your treatment is urgent we could always offer you an alternative dentist, but usually you would be advised if this was the case.
If any of these options appeal to you please call the practice on 01492 532554.
Many thanks
Fantastic experience: Had a consultation with one of the hygienists who was very professional but friendly and helpful. I would not hesitate to recommend this practice.
Thanks Karen, that’s lovely to hear.
Fantastic experience: All of the staff at the practice are highly professional and absolutely on top of the necessary covid safety regulations
Thanks so much for your kind words.
Fantastic experience: Very professional in every way. Pleasant, helpful reception staff, extremely efficient. The treatment I received was first class. Brilliant!
Fantastic experience: Always a nice welcome at the practice and Glynor and Jenny provide high quality care.
Fantastic experience: everything was perfect thank you very much
Positive experience: Cyflym
Fantastic experience: My wife and I were well pleased with the work that was done on us. Thank you.
Fantastic experience: Polite, courteous and efficient from Reception through to Hygienist and Dentist. What more can I say. Thank you.
Fantastic experience: Being relatively new to the area, I wasn't sure which Dental Practice to register with, but now I know I made the right decision. Staff were friendly, professional and efficient.
Positive experience: Great service. Nice people. Make yiu feel like a real customer..
Fantastic experience: Staff very welcoming and helpful. The dentist was also very welcoming and explained everything very clearly. I didn’t feel rushed or pressurised into joining a plan or not as I wished. I felt very felt very comfortable.
Fantastic experience: I was more than happy with my visit to White Gables yesterday. Over the years you have always provided me with excellent care. Thank you.
Fantastic experience: What a great collection of competent professionally sound staff at White Gables. The patient is not just treated as a gaping mouth they are treated as some one they know.. There is humour and conversation which some times can't be replied too ie back to the gaping mouth. Many thanks
Fantastic experience: As usual, put at ease by, not only by the friendly front of house team but Robert is singularly professional.
Fantastic experience: Excellent service, staff very friendly and professional. Dr Gary Turner has a very calm nature puts you at ease.
Fantastic experience: I am very nervous with my teeth but i was made to feel very relaxed and my treatment went very well thank you.
Fantastic experience: Very friendly service
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