Hook Lane Dental Care

Hook Lane Dental Care
15 Hook Ln
DA16 2DH, Welling
+442083039579

Opening hours

  • sunday: (closed)
  • monday: 9:30-17:30
  • tuesday: 9:30-17:30
  • wednesday: 9:30-17:30
  • thursday: 9:30-17:30
  • friday: 9:30-16:30
  • saturday: (closed)

Established for over 50 years, Hook Lane Dental Care are a well established family dental practice located off of Welling High Street. We only use the most up-to-date technology to provide gentle and affordable treatments for NHS and private patients.

We are a friendly and progressive practice offering a wide range of treatments to ensure your oral health. Whether you just want to improve your smile, boost your confidence, look younger, or just have plain old toothache, at Hook Lane you know you are in safe hands.

Our comment from Best Dentists about Hook Lane Dental Care:

Hook Lane Dental Care is a well-established dental practice in the United Kingdom, known for its welcoming atmosphere and professional staff. Patients have consistently praised the friendly demeanor of both the reception team and the dental practitioners. Here are some highlights that patients have shared about their experiences:

  • Friendly and Professional Staff: Many patients have remarked on the warm and efficient service provided by the entire team, which helps create a comfortable environment, particularly for those who may feel anxious about dental visits.
  • Quality Care: The dentists at Hook Lane are described as knowledgeable and caring, with a commitment to explaining procedures clearly. Numerous reviews mention how the staff take the time to ensure patient comfort throughout their treatments.
  • Accessible Appointments: Patients appreciate the ease of booking appointments and the timely reminders provided, making it simple to stay on top of their dental health.
  • Positive Experiences for Children: The practice is particularly noted for its adeptness in handling younger patients, fostering a positive experience to alleviate any fear associated with dental visits.
  • Comprehensive Treatments: From routine check-ups to complex dental work, clients frequently express satisfaction with the quality and outcomes of the treatments received.

In summary, Hook Lane Dental Care stands out as a top choice for patients looking for a supportive and professional dental environment.

Services and Treatments

Dental Cleaning

Hook Lane Dental Care: Reviews

4.6/5 (200 Reviews)
James Hall 3 months ago

Fantastic experience: Excellent service, both dentist and hygienist made me feel at ease

Gbee1 3 months ago

Positive experience: I have attended two visits recently (private)both having an x ray I had an infection the 1st time I wasn’t given antibiotics and when I called up to say I wasn’t given a prescription I was told they couldn’t check my notes for this and I would have to be seen again . On my second visit I asked for antibiotics and was shown my infections and was told what was wrong with my teeth ,then given antibiotics . I have been a patient there for 15 yrs or more and because I’ve missed a couple of appointments I was taken off the nhs register so Unfortuantly unable to afford the treatment I need . I understand their a buisness but sadly No custmor loyalty. .

Fraser Woodey 3 months ago

Fantastic experience: I normally hate the dentist but Dr Sabina and the assistant made me feel very comfortable and relaxed by explaining the procedure and allowing me to take a break if I needed it. Really friendly reception staff.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Fraser for taking the time to give us this 5* review, I will pass your comments onto the team. We look forward to seeing you again.

Dion 3 months ago

Fantastic experience: Very pleasant team and nothing is too much to ask for.

Hook Lane Dental Care
Hook Lane Dental Care

I am pleased you have a good visit with us Dion

Derek Godden 4 months ago

Fantastic experience: Another Visit to a Very good Surgery, all staff & dentists are friendly and helpful

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Derek

Gary Charles 4 months ago

Fantastic experience: I would like to say this evening went amazing. From someone who is terrified of dentists I was looked after brilliantly. I had some hygiene work today carried out by the dentist called Kieron. Totally put me at ease with the whole process. Absolutely awesome. Thank you so much & very much appreciated

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Gary I am happy to hear you had such a good experiance with us. We look forward to seeing you again in the future.

Kristina Žukauskienė 4 months ago

Fantastic experience: Excellent dental practice. Very friendly and supportive staff.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Kristina for giving us this 5* review

Stephen Lee 4 months ago

Fantastic experience: Francesca Yankson extracted the remnants of 2 of my teeth which were embedded in my gums with great professionalism. I was expecting the procedure to take some time and I was delighted with how quickly I was out of the dentist's chair.I have been attending this clinic for many years and have always been a very happy customer.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Mr Lee I will pass this along to Dr Sanobar. 2025
Its great to hear this feedback. 2021

Girish Chaudhary 4 months ago

Fantastic experience: I have recently seen Dr Kush Sikka, had a great experience as usual, I was a new patient who had been to other surgeries in the past however Dr Sikka made me aware of problems with my wisdom teeth that were not picked up on previously. This has recently been causing me pain which has now been resolved. I had a very pleasant experience and would recommend Dr Sikka to anyone.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you for taking to time to provide us with this valuable feedback, it is much appriciated. I will pass along your great comments to Dr Kush

Janki Shah 4 months ago

Fantastic experience: I’ve been a patient of Dr Kush’s for a couple of years now, who is professional, kind and patient. He’s always very clear when explaining procedures and puts you at ease. My treatments with him have all been excellent and pain free - never a worry when coming to see him, would highly recommend!

Hook Lane Dental Care
Hook Lane Dental Care

I am so happy to hear about your pain free experiance with us! We look forward to seeing you again Janki

KEVIN BLOOMFIELD 4 months ago

Fantastic experience: Great Dental practice with such Friendly and Professional staff, best one I have been to for years. Jo and other lady on Reception are really nice and helpful, Dentist and Hygienist are the best. Thoroughly recommend.

Hook Lane Dental Care
Hook Lane Dental Care

Thankyou Mr Bloomfield for your kind words i will pass these comments along to the team.

Jen 4 months ago

Negative experience: I had an appointment with dentist Kush , I went there with severe pain and high sensitivity whilst eating and drinking in my teeth from the last couple of weeks . I was bluntly advised that you need crowning and so on without primarily managing my pain and needing further work on my teeth. I was not happy with his consultation so I went to another dentist who checked and put me on antibiotics to control my infection and once settled needs the RCT . The dentist was very sympathetic and did the job much better than Kush . May be other dentist in the same practice may be good but I think as a patient we should have a chance to get the second opinion from the experienced dentists from the same practice.

Hook Lane Dental Care
Hook Lane Dental Care

I am sorry to hear you had this experiance with us. I would like to gather more information so we can improve, please can you contact my at the practice
Thank you
Jade Harris
Manager
Tel. 0208 298 998
E. [email protected]

Amar Melissa 4 months ago

Fantastic experience: I had such a great experience with Francesca at Hook Lane Dental Care. She was really sweet, gentle and explained everything so clearly. I felt completely at ease the whole time, which isn’t always easy at the dentist! You can tell she really cares about her patients and takes pride in her work. I’d definitely recommend her to anyone looking for a competent dentist!

Hook Lane Dental Care
Hook Lane Dental Care

Thank you for leaving us this 5* review. I will ensure Dr Francesca and the team are made aware. We look forward to seeing you again

susan france 5 months ago

Fantastic experience: I have been coming to this dentist for 2 years now . I was seen when most Dentists was not taking in NHS patients , which I will be forever thank full for . It is a wonderful Dentist , I have been checked to a very high standard with my treatment with my regular Dentist , who is always friendly and makes me feel at ease , thank you to all the Reception staff too , with their warm welcoming approach .

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Susan I will pass these kind comments over to the team

Michael Gill 5 months ago

Fantastic experience: Of all the dentist surgeries I have used, Hook Lane Dental Care is by far the best. Very professional, all the dentists I have seen have had a very good attitude and actually care about the patient. Good surgery.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Michael I am glad you are pleased with our services

Holly Ralfe 5 months ago

Fantastic experience: Great friendly staff

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Holly

Karen Knowles 5 months ago

Fantastic experience: I've been with Hook Lane for about 3 yrs now. Always found Jade and the reception ladies to be absolutely lovely, all of them, chatty, friendly and ultra efficient!! Keiron has done extensive work on my teeth and always been informative, friendly but professional. Started root canal treatment today to try and save my tooth and it was very quick and pain-free- couldn't ask for anything more. Excellent service!!

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Karen I am happy you recieve such high quality care and are well looked after. I will pass your comments onto the team.

Anna Witkowska-Pandey 5 months ago

Fantastic experience: Very professional, the team is great with the kids, they have stickers and give good advice. Very happy plus they have great availability.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you for this kind review Anna

Nicola Danielle Mc Garry 5 months ago

Fantastic experience: Excellent dental surgery. The only one I've found taking NHS patients in many years. Reception are friendly, they always send notices to remind me to book in and the dentist is always super friendly and really good with my one year old daughter.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Nicola I am glad we were able to help you

Kellie Wareing 6 months ago

Negative experience: disappointed my ADHD grandson came in as an emergency my daughter was not listened to around his needs loud music playing (trigger for him) and no patience at all with him he left very upset and in pain with no empathy given and my daughter very upset that nothing was done as he was to distressed had it been handled differently would have been fine as never had an issue at his normal dentists

Hook Lane Dental Care
Hook Lane Dental Care

I am sorry to hear about this situation your grandson and daughter had at the practice. Please ask your daughter to contact me so we can address this and ensure our services improve. Thank you Jade -Manager 0208 298 6998 29.08.2025
I have not heard from you or your daughter. Please call me if you would like to discuss this. Thank you Jade Hook Lane 12.09.2025

Minkee Chong 6 months ago

Fantastic experience: Enjoyed the atmosphere and the service Dr Tony Wong has given me, I will recommend my family and friends to him as he cares for every details of your teeth and care. Provided the best service I've had in going to a dental practice he has given me my confidence back to smiling again with straighten and whiten teeth. Dr Tony Wong gives expert advice on strategies and out of working hours advice when I am in need. Trust is an important factor in everyday's life and Dr Tony Wong is the one you can trust on as he is one of a kind.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you for your review, its excellent to hear such great comments. I shall show this feedback to Dr Wong

Durdona Khodjamova 7 months ago

Fantastic experience: Our experience at Hook Lane Dental Care has been fantastic! The entire team at Hook Lane is friendly, professional, and dedicated to providing the best care possible. From the warm welcome at reception to the skilled hygienists and dentists, every visit is a pleasant one. Dr. Sabina Rahman is not only an excellent dentist but also a wonderful person who is great with children, making them feel comfortable and happy. I appreciate the care and attention they give to our family. Highly recommended for anyone looking for a caring dental practice!

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Durdona for taking the time to leave us a review. I will pass along the comments to the entire team. We look forward to seeing you again.

Suzanne Stott 7 months ago

Fantastic experience: Recently saw Simita, lovely dentist, talked me through my treatment and was well explained, she was gentle and looking forward to the rest of my treatment with her. Always recommend Hook Lane, lovely staff, nurses and dentists. 30/7/25 A big thank you to Simita! I am very happy with my new chrome denture, it's very comfortable and looks great.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Suzanne for your kind words, I will pass these comments along to the entire team.

Sandra Osborn 7 months ago

Fantastic experience: Fast appointment great service from the dentist and lovely friendly service all round

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Sandra

Nicole Crawley 7 months ago

Fantastic experience: Always friendly, helpful and attentive! My son knocked his tooth out and they fitted us in for an appointment quickly to check everything was ok! Each visit has been of high standard my kids enjoy going to the dentist!

Hook Lane Dental Care
Hook Lane Dental Care

Thank you for leaving us this 5* review I am glad you and the family have experianced high quality care

Nina Bella 7 months ago

Fantastic experience: Staff at Hook Lane Dental are very friendly. I have been seeing the hygienist Natalie, who has taken great care and treatment of my gums. Thank you

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Nina I will pass your praise onto Natalie

Ola Dibra 7 months ago

Fantastic experience: First time bringing my baby girl there I liket everything the reception girls Doctor Kush i know my baby is in good care

Hook Lane Dental Care
Hook Lane Dental Care

Thank you so much Ola

David Sargent 7 months ago

Positive experience: Sabina is great . but i do think she is a little bit rushed sometimes, not her fault , maybe slightly longer appointment times . overall great .

Hook Lane Dental Care
Hook Lane Dental Care

I am happy you have provided us with some insightful feedback David -thank you

richard punter 7 months ago

Fantastic experience: great dental practice excellent dentists and great staff,all treatments carefully explained in laymans terms.another great visit to hook lane surgery for a check up always a good visit with fexible appointments and great staff.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you for leaving us a 5* review I will pass this over to the dental team

Jay Mia 7 months ago

Fantastic experience: I went to see Dr Sabina today for my dental treatment. She made me feel comfortable and made sure to explain the dental procedure to me before starting. Before visiting Dr Sabina I had not visited a dentist in over 10 years. Dr Sabina did an amazing job on my teeth whilst ensuring I was comfortable at all times during the dental procedure.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you for leaving us a review Jay I will ensure Dr Sabina is aware

Philip Walsh 7 months ago

Fantastic experience: Great service they do there absolute best to help you with all your dental problems with comfort and ease i have been a patient for a number of years and am very with all my dental work and procedures thank you hook lane staff

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Mr Walsh I am pleased to hear you are happy with our services and a long standing patient of ours.

Steven Elliott James 7 months ago

Positive experience: Hygenist VP. Rather short gum investigation. Removal of plaque and cleaning were OK

Hook Lane Dental Care
Hook Lane Dental Care

Thank you for the 5* review.

Harriet Lansdell 7 months ago

Fantastic experience: My daughter and I have been seeing Kush for a few years and he is absolutely fantastic. He, the nursing team, and the admin team are all exceptional and I would highly recommend.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Harriet I will make sure Dr Kush is aware

Bruce C 7 months ago

Fantastic experience: The service received was very good. The receptionists were very helpful and polite. The dentist took time to explain all that he would do and discuss the options re types of filling to be used. Coupled the help his assistant would provide the overall procedure was complete.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you for leaving us this 5* review Bruce

MARK wainwright 7 months ago

Fantastic experience: Lovely experience treated with care and kindness -prompt efficient

Hook Lane Dental Care
Hook Lane Dental Care

Thank you for this 5* review Mark

The Raven 8 months ago

Fantastic experience: Absolutely 5 star treatment, i had read very good reviews of this practice in particular Dr Sabina Rahman. I was in a great deal of pain due to an infection in a broken back tooth but I was seen same day and given antibiotics and then I was booked in with Sabina the next day, the tooth could not be saved and Sabina had to extract it, however I did not feel a thing and she gave me clear detailed instructions on how to care for the wound. She is extremely efficient and clearly knows her profession well. I need to have further treatment on a different tooth, and Sabina has explained all my options and has taken the time to explain the anatomy of the tooth along with an explanation of my Xray. I have gone from being a rather nervous patient due to a bad previous dental practice to having no qualms whatsoever about having further treatment and checkups at Hook Lane Dental Care. The practice is extremely clean, bright and modern, the receptionists are lovely and very efficient, all appointments are confirmed by text and email. It is very easy to book an appointment as it can be done online which is a simple process or via a call. Highly recommended

Hook Lane Dental Care
Hook Lane Dental Care

I am really happy to hear you had such a positive experiance at the practice and with Dr Sabina. I will pass your comments on to Dr Sabina and the team in general. Thank you

Linda Peters 8 months ago

Fantastic experience: Very supportive and informative about ongoing dental health. Made to feel welcome and important. A very positive experience. Highly recommend as a dental practice.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Linda I am glad you have a good visit with us.

Claire Watson 8 months ago

Fantastic experience: I had a horrible, niggling pain and couldn't locate the issue. Kush was incredible - no assumptions, and totally open to all my questions/ concerns, he took x-rays, found the potential issue and split the treatment into two appointments; my pain had continued after the first and a small infection was immediately treated (antibiotic prescription) and I feel like a new person. Super happy, and would recommend them!

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Claire I will pass your comments onto Dr Kush and the team.

Sandip Patel 8 months ago

Negative experience: Terrible receptionist. Rang to sign up, told immediately to just go online to sign up, super rude. There phone message directs you to speak to reception so I waited a few mins to speak to someone.Rang back as their online form doesn't work. Wasn't happy to register over phone, told me first up if I miss a session I'll be removed from their list out the gate! Then hung up after pretending she couldn't here for 2 second and didnt call back few mins, blatantly just couldn't be bothered. The gatekeeper to your business is so imprortant. I'm sure the dentists are great, but I guess me and the family will never know!

Hook Lane Dental Care
Hook Lane Dental Care

I am sorry to hear about this interaction with my team. If you would like to contact us to discuss further you are welcome too.

kaveri matkari 8 months ago

Fantastic experience: Dr Sabina and Layla is an excellent doctors with a very kind and caring nature. They listen patiently, explain everything clearly, and truly care about their patients. I’m very satisfied with their treatment.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Kaveri for taking the time to review us and our services.

Alison Hook 8 months ago

Fantastic experience: After finally making the decision to ask for a better looking smile, i had a consultation and treatment with Dr Sabina. I couldn't have felt more at ease knowing i was in such capable and knowledgeable hands. I took Dr Sabinas lead and advice throughout and i am estatic with the fantastic result. Thank you so much. I would highly recommend to anyone.

Hook Lane Dental Care
Hook Lane Dental Care

I am glad to hear you had such a positive experiance with Dr Sabina

Mandy Abrahams 8 months ago

Positive experience: I opted for the diamond clean which made a visible difference to my teeth. Natalie was very thorough

Hook Lane Dental Care
Hook Lane Dental Care

Thank you

Steve Deverell 8 months ago

Fantastic experience: Excellent dentist everyone who works there are very professional and polite.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you

Kevin Lee 8 months ago

Fantastic experience: I have been a patient of this practice for several years and have always found the service and the staff very good. The electronic forms sent to complete prior to your appointment streamline the paperwork to make booking in easier and communication via e-mail and text is good. My most recent appointment was with the hygienist Natalie Tran who was excellent. The treatment was fully explained and carried out promptly.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you for feedback, I will pass this along to the team.

Leigh Fooks 8 months ago

Fantastic experience: After experiencing an extremely bad Dentist I have been going to Hook Lane dental practice for many years. Dr Sanobar Bhaiwala is my dentist who is an absolutely amazing lady a wonderful/brilliant dentist who gave me back my confidence with dentists and also gave me my smile back :-) I cannot recommend this practice highly enough. All the staff are really lovely and helpful.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you for this review Leigh, I will pass your comments onto the team.

Fred Woodley 8 months ago

Fantastic experience: Excellent from reception to treatment as always. Many thanks

Hook Lane Dental Care
Hook Lane Dental Care

Thank you

Sravanthi Garimella 8 months ago

Fantastic experience: I have been a patient at Hook Lane for several years and have consistently received excellent care. Appointments are readily available, and the team has always been supportive and accommodating. My recent experience with senior dentist Dr. Sanobar Bhaiwala was particularly outstanding. I contacted the clinic with severe tooth pain, and she was able to see me immediately and perform a root canal treatment. Despite my anxiety around dental procedures—especially one known to be painful—Dr. Bhaiwala made me feel completely at ease with her calm and compassionate approach. Her professionalism and expertise were truly reassuring. I would also like to extend my sincere thanks to the reception team, who are always empathetic and do their best to accommodate patients' needs. Highly recommend Hook Lane Dental for anyone seeking excellent and caring dental care.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you for leaving us this review, I will ensure the team and Dr Sanobar are aware. We look forward to seeing you again.

大衛可樂助 8 months ago

Fantastic experience: Friendly staff; patients' decisions are well respected; good facility.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you for leaving us this 5* review

Mel K-M 8 months ago

Fantastic experience: I love coming to Hook Lane Dentist. In all these years l never thought l would come across a dentist that would make me feel not a bit nervous from the moment I get up in the morning to the appointment time on the day. All members of staff from the receptionist to the administration management, to the dentists and the dental nurses as well, for working ever so hard and they all work in such a great team atmosphere you can feel it from the moment you walk in. It is always so clean and smells lovely. If I ever move away, I will always come back to HOOK LANE DENTISTS X Thank you always guys for your kindness and help ☺️

Hook Lane Dental Care
Hook Lane Dental Care

Thank you so much for your kind words and thoughtful review! We're absolutely thrilled to hear you had such a great experiance with us

Kim Monori 8 months ago

Fantastic experience: Recommended by my neighbours. We changed to Hook Lane surgery as they were taking on new NHS patients. So far I have had 2 visits and each time have had a very pleasant experience. Not only was the dentist himself very informative, pointing out that I could have a crown put in place where I have had an unsightly gap for years. (With no recommendation from my previous dentist for this). The receptionists are lovely, very friendly, helpful and informative. A relaxed atmosphere and made to feel at ease. Even looking forward to my next visit in a few weeks.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Kim, it means a lot when patients take the time to give us feedback. Look forward to welcoming you back soon.

Gilly Bednarz 8 months ago

Fantastic experience: I came to Hook lane Dental practice recently as I had a broken tooth. I again saw the dentist Kush! He had recently seen my daughter and helped her with her anxiety about being at the dentist so I was glad I was booked with him. He is so informative, respectful and most of all kind! I actually am scared of going to the dentist but having a lovely dentist such as Kush makes a great deal of difference. My broken tooth is now fixed.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Gilly for taking the time to leave us this 5* review its greatly appriciated

Angela Kibble 8 months ago

Fantastic experience: I and my family use this dentist and find all the staff very friendly and helpful. The reception staff are polite and helpful. Would recommend

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Angela, glad to hear you would recommend us to others.

Rebecca Dolby 8 months ago

Fantastic experience: Absolutely love this dentist, clean professional with no waiting and they restored my smile! Would definitely recommend. Thank you

Hook Lane Dental Care
Hook Lane Dental Care

I am happy to hear you had a positive experiance with us Rebecca - Thank you

Maxine Lewis 8 months ago

Fantastic experience: First visit. Reception Staff friendly , helpful and efficient . Dentist was very good , overall a great experience .

Hook Lane Dental Care
Hook Lane Dental Care

Thank you for leaving us a lovely review Maxine

Steve Moore 9 months ago

Fantastic experience: Always seen on time. Friendly and efficient.

Hook Lane Dental Care
Hook Lane Dental Care

Good to hear we provide an efficent service Steve - Thank you

Yvonne Thomas 9 months ago

Fantastic experience: Always found the staff here polite, friendly, and very kind and helpful. I have had 2 implants (privately), with which I was very happy and felt the cost was reasonable, certainly compared to other quotes I received. The cost included a 3D scan and a proper treatment plan and cost breakdown. Have since transferred to their NHS list, and recently needed an additional check-up to exclude any dental issues as the source of recent pain, which was scheduled for the following day. Would highly recommend.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Yvonne for this 5* review. I will pass your comments along

Mandy Card 9 months ago

Fantastic experience: Dr Sanobar is great, very patient and caring service my husband is extremely nervous about going to the dentist and will now only see her for his appointments. She looks after my whole family and I feel we are in very good hands

Hook Lane Dental Care
Hook Lane Dental Care

Hi Mandy thank you for this feedback. I will pass it on to the team.

julie lancaster 9 months ago

Fantastic experience: I had sedation and an extraction. Was quick and easy and the procedure was carried out with care. Had no issues despite me being a very nervous patient.

Hook Lane Dental Care
Hook Lane Dental Care

I am happy to hear we were able to help you Julie - Thank you

Tom Baker 9 months ago

Negative experience: Although I have no complaints with the quality of my treatment - 2 fillings plus an extraction - the charge of £455 (ie £400 per hour) was, I feel, exorbitant, especially as this dentist is supposedly NHS, hence the low rating.

Hook Lane Dental Care
Hook Lane Dental Care

I am sorry to hear your are unhappy with our private prices for treatment. The NHS only covers what is clinically necessary - patients can elect to have Private treatment which is an additional cost.

Paul Chaplin 9 months ago

Fantastic experience: I recently cracked my tooth and the dentist I moved from told me there was nothing they could do for me and that the tooth would need extracting. I wasn't happy that they never even tried to save it, so sought a second opinion with Hook Lane Dental Care. I had two appointments with Sanobar who saved and filled the tooth. She was very caring and professional. I cannot recommend her highly enough.

Hook Lane Dental Care
Hook Lane Dental Care

Hi Paul I am pleased Dr Sanobar was able to help you save this tooth!

Clare Edwards 9 months ago

Fantastic experience: Always great service. Reception lady is always so helpful.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Clare I will let the reception team know

John Spencer 9 months ago

Fantastic experience: My appointment was on time, the Dentist was very reassuring and Professional in our conversation and his examination.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you for this 5* review John

Tatiana Taran 9 months ago

Fantastic experience: I am very happy with the services of Hook Lane Dental Care. We are family of four(two adults and two children) and been using their services for 3 years. I would like to recommend in particular Dr.Kush Sikka, which is very friendly and professional every time we see him for a check up or treatment, which I highly recommend!

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Tatiana I am happy to hear you and the family are having a good experiance at the practice

shelley mcgeeney 9 months ago

Fantastic experience: I’ve had my fair share of dentists over the years—some good, some not so much. But when I signed up here, I was genuinely thrilled to discover just how smooth and stress-free the experience can be when people truly care. We always see Kush, and from the very beginning, he was a green flag. He’s transparent and approachable, but never overbearing. I often bring my kids along, and he’s consistently accommodating, offering just the right amount of knowledge without overwhelming us with jargon. My husband, who’s had a really tough time with his teeth in the past, finally agreed to see Kush after my recommendation. He walked out elated, with a renewed sense of confidence—and I’ve never seen him take better care of his teeth since. From reception to the dental nurses and dentists, you can feel how well this place is run. There’s a warmth and professionalism that’s genuinely rare to find. Thank you so much—you’re a gem of a practice!

Hook Lane Dental Care
Hook Lane Dental Care

I am pleased you have had such a positive experiance with us Shelley, I will ensure the team is made aware

Emiriana Rouka 9 months ago

Fantastic experience: The clinic was exceptionally clean and well-organised. I was seen by Jessica, a very professional dentist who helped address the issue with my wisdom tooth. Im glad that I've finally found this clinic.

Malcolm Duff 9 months ago

Fantastic experience: I received very professional service very caring and informative

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Malcolm

Dylan Langley 9 months ago

Fantastic experience: I recently moved from another dentist and have nothing but good things to say about the practice and the staff there. I found my previous dentist was quite rough and disinterested, and that’s definitely not the case here. I first saw Sanobar, who was really friendly, explained things well, and I felt much more at ease. I’ve recently been seeing Kieron as I’ve started Invisalign treatment and again I’ve nothing but positive things to say. Very nice person, explained the process in good detail and I felt very at ease. The staff there are all so nice and professional, and each time I’ve visited I don’t think I’ve ever had to wait around to be seen. Each time Ive been called to go in within seconds of telling reception I’ve arrived. So it definitely feels like a well run ship. It’s night and day compared to my prior dentist. I would highly recommend this practice to anyone (Paul Langley)

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Paul for this lovely review, I will pass your comments along to the team

Kevin Efford 9 months ago

Fantastic experience: Great service from Kusal and his team. talked me through every stop of the process and made me feel comfortable.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Kevin for this 5* review

Ray Howard 9 months ago

Positive experience: When I arrived I was welcomed by friendly reception staff my appointment was on time and was seen promptly. It is a nice clean surgery so no complaints Regards Ray Howard

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Ray for your review I am glad you were happy with the service.

Zain ahmed 9 months ago

Fantastic experience: Had a great experience here received so much help. Definitely recommend

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Zain

Sue Underwood 10 months ago

Fantastic experience: Just had my first check up with Sabina, I'm a nervous patient, but she put me at ease and explained everything clearly. She was friendly and caring, I would be happy to see her again

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Sue for this 5* review I will pass your comments along to the team

Debra Finding 10 months ago

Fantastic experience: Nice and friendly. Dentists have been a phobia for me, but I'm always comfortable

Hook Lane Dental Care
Hook Lane Dental Care

I am happy you were comfortable with us Debra - thank you

Deepa Apte 10 months ago

Fantastic experience: Thank you ever soooo much for today. I am ever so grateful, Dr Sanobar You are simply brilliant as a dentist.. having been to several in the past, no one has ever made me feel so comfortable and reassured as you did. Five stars are not enough you should be getting six stars and more So, thank you thank you thank you so so so much .

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Deepa for your great review and kind words. I will ensure Dr Sanobar is aware

Chris Wiseman 10 months ago

Fantastic experience: Very friendly and professional. Could not recommend enough.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you for taking the time to review us Chris

Victoria Mitchell 10 months ago

Fantastic experience: Natalie and Lois (dental nurse) are so lovely. Natalie explained everything she was going to do before when did it and gave me an option of a whitening clean or just the normal clean, saying that she would be happy with just a normal clean at this stage. The whitening clean was £30 but she didn't feel that I needed it. Lois was lovely too. A good team. Thank you

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Victoria, I am glad you were happy with your recent visit and our team.

Paula Scott 10 months ago

Fantastic experience: Great practice always willing to help

Hook Lane Dental Care
Hook Lane Dental Care

Thank you for your 5* review Paula

Olasunkanmi Adewunmi 11 months ago

Fantastic experience: Good service the dentist that attend to me was very nice and caring. Good job keep it up.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you for leaving us a review.

Melvin 11 months ago

Fantastic experience: Fantastic team here, i am a terribly nervous client and they are amazing with me, big shout to Natalie Tran ..... can't reccomend them enough :)

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Melvin I will pass this along

Major Gill 11 months ago

Fantastic experience: I have been going to Hook Lane Dental Care for several years, I have always received outstanding and honest dental advice from Dr Sanobar Bhaiwala. Dr Sanobar Bhaiwala is a true professional, and this is the reason I have brought my entire family to Hook Lane Dental Care. Front desk are a true pleasure to communicate and organise appointments. Thank you and keep up the great service.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you I will make sure the team are aware of your lovely review of our services and team.

Jill Jull (ThePontiacBandit911) 11 months ago

Fantastic experience: We met the gorgeous and wonderful Dr Amayo today. She was amazing with my son: kind, friendly, patient, professional, knowledgeable, and just all-round lovely. Dr Amayo is now the yardstick against which all future dentists will be measured! I love her! The surgery was running a wee bit behind (which happens, of course), and the reception staff were very helpful in remedying it. A*.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you for such a kind review I will pass these comments onto the team.

Radhika Chigurupati 11 months ago

Negative experience: I am really upset that they cannot change the appointments and that they will put me as no show in-spite of me telling them that it is a one off. Really disappointed Update: As an answer to the question posted by owner. It is for my both kids and appointment is on Wednesday ( March 5) evening at 4:25. I can provide you if need further details. You can also check the call log with receptionist.

Hook Lane Dental Care
Hook Lane Dental Care

I think you may have the wrong practice as we have no recent visits for you. If this is an error please call the surgery and I would be happy to discuss it with you.

S Khan 11 months ago

Negative experience: Awful experience, GDPR Breached, Staff Negligent, Poor Compliant handling I have extremely awful experience with Hook Lance Dental Practice. Further things senior management is passive ( ignorant) and staff look after complaint not aware of how to solve issues rather try to shift things to customers and TRY to CHANGE FACTS and hide practice ERRORS. I had an appointment for 14th February at 5 04pm. I went for my appointment but I was told my appointment was at 4 05pm. I neither received an email nor any text message. My husband took time off from his work to accompanied me as my earlier experience was not good. Next working day ( 17th February) I was expecting an apology, instead of this they simply sent a letter that we ( me and my husband misbehaved).. They use these Tactics to justify their act in front of NHS ( any customer make a complain they simply ask to leave rather than listening customer and resolving issue) Initial Feedback GDPR Breached ( I found Hook Lane sending my medical records and appointment confirmation email to someone else) Negligence by dentist who used Dental floss on my teeth that cause damage Wasted our time Do no care customer health issue - Despite medical condition - they sent me letter on 17th February that they are not offering me any more appointment under the Umbrella of misbehaviour and not attended appointment at 4 05pm ( anyone make a complaint, this is the Tool, the practice use…..,. This point is already cleared out from GDPR breached that they sent my appointment confirmation to someone else NOT me. Etc etc. ( there are further issues I will share later separately) Now I have asked to provide me a list of all emails they sent to some one to understand magnitude of GDPR Breach. It is already 10 days past and they are using delaying tactics that they are short staffed etc. I will provide further feedback once I have received GDPR breach details as this is very important to know what damage they have done in addition to health issue.

Hook Lane Dental Care
Hook Lane Dental Care

This matter is being dealt with internally.

Emiliya R 11 months ago

Fantastic experience: The best dental practice in my humble opinion. The dentists are friendly and extremely knowledgeable. Reception staff are always professional, the booking system and reminders fast and accurate. Highly recommend!

Hook Lane Dental Care
Hook Lane Dental Care

Thank you for leaving us this lovely review.

Paul 11 months ago

Fantastic experience: Natalie is an excellent hygienist. So thorough but also very careful to ensure minimum discomfort. Explains everything that she is doing during the session and also suggests ways forward to help and improve

Hook Lane Dental Care
Hook Lane Dental Care

Thank you for your review I will ensure Natalie and the team are aware.

Gregory Holbrook 11 months ago

Fantastic experience: All the Staff at Hook Lane helped to provide a calm and friendly atmosphere and Sabina was very informative and professional throughout my procedure, Thank You.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you for your review. I am happy you are pleased with us.

K C 11 months ago

Negative experience: The only star was for the receptionist who knows what she was talking about. We booked an "emergency appointment" and were told by the dentist "he couldn't do nothing about it". He gave us a prescription of 5-day antibiotics and asked us to "book another appointment" after that, then he would see the situation and refer back to the NHS for treatment, which would take "up to 6 months". Come on mister - we booked "emergency appointment" which as we have expected could have included up to 2 extractions as stated on the NHS website. And anything could happen in "up to 6 months time"! We wonder how he got his qualification as a dentist whilst it seemed he probably was no good in real life situation apart from robotically passing exams, as he had no understanding of the "emergency" situation at all? The kind receptionist saw our distress and correctly directed us to Kings College Hospital next morning 8am for the likelihood of being treated as "emergency". If your clinic has no facility for NHS's 3 bands of treatments under the "emergency basis", please take your clinic off the list so as not to mislead people who need "emergency" treatment! Also if there's nothing your dentist can do, you need to refund us!

Hook Lane Dental Care
Hook Lane Dental Care

Please call the surgery to discuss this review as I am not aware of any such incident.

Raj 11 months ago

Fantastic experience: Amazing as always. Talented dentists and friendly/genuine staff.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Raj

Richard Uzoala 11 months ago

Fantastic experience: Simita and Taylor were very professional, well detailed and made me feel a lot better after the appointment. They took time to explain the procedure and gave expert advice. They were simply amazing. Just sticking with amazing for a lack of a better word to describe them and their professionalism. God bless you both

Hook Lane Dental Care
Hook Lane Dental Care

Thank you for this kind review Richard. I will ensure the team is aware.

Vivien Goodwin 1 year ago

Fantastic experience: I have been a patient at Hook Lane Dental Care for several years and have always had excellent care. The communication is great, including appointment reminders and follow-up reminders.

Hook Lane Dental Care
Hook Lane Dental Care

Hi Vivien - thank you for your 5* review and feedback. I will inform the team.

John Dodd 1 year ago

Fantastic experience: I recently had the misfortune of breaking two teeth and needed help,the staff at hook lane were there for me and gave good advise,I'm now a happy bunny again

Hook Lane Dental Care
Hook Lane Dental Care

Glad to her we could help you John

John Bangs 1 year ago

Fantastic experience: Very happy with the treatment I received And the staff were very helpful in accommodating the dates I requested and would recommend theis Dental practice. John

Hook Lane Dental Care
Hook Lane Dental Care

Thank you John for leaving us this 5* review

Tina Jones 1 year ago

Fantastic experience: I have been using this Dental practice for years now. I find the reception staff very helpful and friendly. The dentists are very professional and although I hate having to go to a dentist they put me at ease and look after me.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Tina for your review

Robert Ashdown 1 year ago

Fantastic experience: Been going here for years and they have always provided a great service. Reception and various dentists I have seen have been very professional and efficient in their work. Thank you

Hook Lane Dental Care
Hook Lane Dental Care

Thank you for your review, I will pass the comments onto the team.

Neil Proctor 1 year ago

Positive experience: The dental practice has been shut for the past few days because it's Christmas. I have an appointment the day after Boxing Day. They will not let me reschedule because I have full blown flu and I wasn't able to ring them ... They were shut for Chtistmas! So rather than lose my money, I'm going to go to my appointment with full blown flu! I'm afraid they stand a chance of getting what I've got because reception won't change the appointment, even though I would have changed it if the dentist had been open (but it was shut for Christmas)! Rules are rules, but there are circumstances where I couldn't give 25 hours notice to reschedule!

Hook Lane Dental Care
Hook Lane Dental Care

We do have an answering machine service in use 24/7, our email and practice website are also available to contact us our of hours to cancel any bookings you may have. We ask all patient to contact us to inform us if they cannot make appointments. We do reinforce this policy in regular communications with all patients.
Thank you

sean 1 1 year ago

Fantastic experience: Hook Lane is a fantastic practice whose staff are kind and friendly. Sabina has to be one of the most professional, kind, patient, and hard working dentist I have met who helped get over the fear of dentist. I trust her 100% with my teeth and could not praise her enough! Thank you, Sabina and team!

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Sean for your review. I will ensure Dr Sabina is informed. Im glad we could help you.

Z H 1 year ago

Negative experience: Below standard treatment for NHS patients that are just being used as a financial top up on the business. This is from my experience not my opinion.

Hook Lane Dental Care
Hook Lane Dental Care

I can see from your record we last saw you in 2020 so I would like to discuss this review with you to find out more information, please contact me at the surgery by telephone or email.
Thank you
Manager

Joana 1 year ago

Positive experience: I have been going to this dental clinic for many years. I have been going there because the dentist is professional and can help us solve our problems every time. However, the attitude of the reception staff is not very good. It has been the same for many years. I only stay here for the dentist. I hope the staff at the reception will retire or leave this place soon.

Hook Lane Dental Care
Hook Lane Dental Care

I am sorry to hear you had a less than positive experiance from us. If you would like to call me and discuss it I would be happy to do so.
Thank you
Jade - Manager

Paul kelly 1 year ago

Fantastic experience: I cannot rate this place highly enough & I could add another five stars to it. As a person who has had a lifelong problem about going to the dentist, my visits recently have blown that worry out of the water. Starting with the reception staff, they are so welcoming, which makes you feel calm before any of the treatment. the reception is really smart and tidy as well. Then my treatments, to put it mildly, I haven't been to the dentist for a long time. My teeth badly needed looking at, as they were cracked and needed a lot of work. Over the past three weeks, I have been going for treatment and all my teeth are now repaired, I have had fillings, I've had teeth rebuilt and now I am happy beyond belief. I always hear people say that having good teeth makes you feel more confident, that is something I've not thought of really, but it is true. I feel excellent about my teeth and that worry that they would all fall out has gone. The price for treatment by the way is good, but how I feel now? That's priceless - I can't thank my dentist Ms Rahman enough, my treatment has been absolutely fantastic and I can't say anymore than that.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you for taking the time to give us such kind feedback. I will ensure the team and your dentist Sabina are aware.

Baron Coster 1 year ago

Fantastic experience: I would definitely recommend this dental surgery, I've been coming here for 25 years and never had a problem. Really handy Check up and appointment reminders, excellent service when it comes to booking and arranging appointments that suit the patient. Very good dentists and hygienists and the receptionists are and have always been so helpful and friendly. Brilliant surgery !

Hook Lane Dental Care
Hook Lane Dental Care

Thank you Baron

Joan Bradnock 1 year ago

Positive experience: Hook Lane is an excellent dental practice. All the staff are really helpful and friendly. The only disappointing thing is that there's no toilet facilities.

Hook Lane Dental Care
Hook Lane Dental Care

Thank you for your feedback Joan. The patient toilet situation is frustrating for us also, as its due to patient mis-use that is out of action. It has been working for the last few weeks with no issues.

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